The first table below looks at the demand for ITIL skills in IT jobs advertised for the Dudley region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dudley region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 2 7 6
Rank change year-on-year
+5 -1
Permanent jobs citing ITIL 13 11 6
As % of all permanent IT jobs located in Dudley 33.33% 18.97% 17.14%
As % of the Processes & Methodologies category 40.63% 26.19% 23.08%
Number of salaries quoted 13 11 6
Average salary £17,500 £20,000 £26,000
Average salary % change year-on-year
-12.50% -23.07%
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
32 42 26
As % of all permanent IT jobs located in Dudley 82.05% 72.41% 74.29%
Number of salaries quoted 31 37 17
Average salary £30,000 £21,000 £26,000
Average salary % change year-on-year
+42.85% -19.23%
90% offered a salary of more than £17,500 £20,000 £17,500
10% offered a salary of more than £35,000 £100,000 £40,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
West Midlands

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Dudley region as a proportion of the total demand within the Processes & Methodologies category.

Dudley ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Dudley region.

Dudley ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Dudley region over the 3 months to 23 May 2013.

Dudley ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Dudley region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 8 (61.54%) Asset Management
2 5 (38.46%) Microsoft
3 4 (30.77%) Windows
3 4 (30.77%) Management Information System
4 3 (23.08%) ITSM
4 3 (23.08%) Legal
4 3 (23.08%) Service Management
4 3 (23.08%) Service Delivery
4 3 (23.08%) Linux
4 3 (23.08%) MS Excel
4 3 (23.08%) VPN
4 3 (23.08%) SLA
4 3 (23.08%) Microsoft Certification
4 3 (23.08%) Configuration Management
4 3 (23.08%) Data Protection Act
4 3 (23.08%) Data Protection
5 2 (15.38%) Windows 7
5 2 (15.38%) MCITP
5 2 (15.38%) LAN
5 2 (15.38%) WAN
5 2 (15.38%) Internet
6 1 (7.692%) Telecoms
6 1 (7.692%) Firewall
6 1 (7.692%) SQL
6 1 (7.692%) UNIX
6 1 (7.692%) MCSE
6 1 (7.692%) MCSA
6 1 (7.692%) A+ Certification
6 1 (7.692%) Terminal Services
6 1 (7.692%) CCNA

ITIL
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Dudley region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Applications
1 3 (23.08%) MS Excel
Communications & Networking
1 3 (23.08%) VPN
2 2 (15.38%) LAN
2 2 (15.38%) WAN
2 2 (15.38%) Internet
3 1 (7.692%) Firewall
General
1 3 (23.08%) Legal
2 1 (7.692%) Telecoms
Job Titles
1 13 (100.00%) Analyst
2 3 (23.08%) Service Desk Analyst
2 3 (23.08%) Service Analyst
3 1 (7.692%) Desktop Analyst
3 1 (7.692%) Desktop Support Analyst
3 1 (7.692%) Help Desk Support
3 1 (7.692%) Infrastructure Analyst
3 1 (7.692%) 2nd Line Support
3 1 (7.692%) Systems Analyst
3 1 (7.692%) Support Analyst
3 1 (7.692%) Help Desk Analyst
3 1 (7.692%) 1st Line Support
3 1 (7.692%) 3rd Line Support
3 1 (7.692%) Desktop Support
Miscellaneous
1 4 (30.77%) Management Information System
2 3 (23.08%) Data Protection Act
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Linux
3 2 (15.38%) Windows 7
4 1 (7.692%) UNIX
Processes & Methodologies
1 8 (61.54%) Asset Management
2 3 (23.08%) ITSM
2 3 (23.08%) Service Management
2 3 (23.08%) Service Delivery
2 3 (23.08%) Configuration Management
2 3 (23.08%) Data Protection
3 1 (7.692%) Risk Analysis
3 1 (7.692%) Time Management
3 1 (7.692%) Continuous Improvement
Programming Languages
1 1 (7.692%) SQL
Qualifications
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) MCITP
3 1 (7.692%) MCSE
3 1 (7.692%) MCSA
3 1 (7.692%) A+ Certification
3 1 (7.692%) CCNA
3 1 (7.692%) Cisco Certification
3 1 (7.692%) Degree
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 1 (7.692%) Terminal Services
Vendors
1 5 (38.46%) Microsoft