The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dudley region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 14 - 6
Rank change year-on-year
- 0
Permanent jobs citing Service Management 7 0 3
As % of all permanent IT jobs located in Dudley 16.28% - 11.54%
As % of the Processes & Methodologies category 20.59% - 15.00%
Number of salaries quoted 7 0 3
Average salary £26,000 - £17,500
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
34 20 20
As % of all permanent IT jobs located in Dudley 79.07% 62.50% 76.92%
Number of salaries quoted 32 19 19
Average salary £27,500 £35,000 £22,625
Average salary % change year-on-year
-21.42% +54.69%
90% offered a salary of more than £24,000 £22,500 £17,500
10% offered a salary of more than £42,500 £41,500 £47,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Dudley

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dudley region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dudley region.

Service Management Salary Trend in Dudley

Service Management
Top 30 Related IT Skills in Dudley

For the 6 months to 24 April 2015, IT jobs across the Dudley region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (100.00%) ITIL
1 12 (100.00%) Linux
1 12 (100.00%) Citrix
1 12 (100.00%) NetApp
1 12 (100.00%) VMware Infrastructure
1 12 (100.00%) VMware
2 11 (91.67%) Windows
2 11 (91.67%) Active Directory
3 10 (83.33%) Dell
3 10 (83.33%) Cisco
3 10 (83.33%) Red Hat Enterprise Linux
4 9 (75.00%) ITIL Certification
5 3 (25.00%) Service Delivery
6 2 (16.67%) VMware Certified Professional (VCP)
6 2 (16.67%) Change Management
6 2 (16.67%) Continuous Improvement
6 2 (16.67%) Capacity Management
6 2 (16.67%) Process Management
6 2 (16.67%) C
6 2 (16.67%) Microsoft Certification
6 2 (16.67%) Microsoft
6 2 (16.67%) MCSE
6 2 (16.67%) SLA
6 2 (16.67%) Degree
6 2 (16.67%) ITIL Foundation Certificate
7 1 (8.33%) Analytical Skills
7 1 (8.33%) Network Management
7 1 (8.33%) ITSM
7 1 (8.33%) Management Information System
7 1 (8.33%) Incident Management

Service Management
Top Related IT Skills in Dudley by Category

For the 6 months to 24 April 2015, IT jobs across the Dudley region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Job Titles
1 12 (100.00%) Analyst
2 6 (50.00%) Network Consultant
2 6 (50.00%) Consultant
2 6 (50.00%) Network Operations Consultant
2 6 (50.00%) Operations Consultant
3 4 (33.33%) Network Analyst
4 3 (25.00%) Support Analyst
4 3 (25.00%) Network Support Analyst
4 3 (25.00%) Network Support
4 3 (25.00%) Operations Analyst
5 1 (8.33%) Data Network Analyst
5 1 (8.33%) Data Centre Analyst
5 1 (8.33%) Network Operations Analyst
5 1 (8.33%) Data Analyst
Miscellaneous
1 1 (8.33%) Management Information System
1 1 (8.33%) Statistics
1 1 (8.33%) Analytical Skills
Operating Systems
1 12 (100.00%) Linux
2 11 (91.67%) Windows
3 10 (83.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (100.00%) ITIL
2 3 (25.00%) Service Delivery
3 2 (16.67%) Change Management
3 2 (16.67%) Process Management
3 2 (16.67%) Continuous Improvement
3 2 (16.67%) Capacity Management
4 1 (8.33%) ITSM
4 1 (8.33%) Incident Management
4 1 (8.33%) Network Management
Programming Languages
1 2 (16.67%) C
Qualifications
1 9 (75.00%) ITIL Certification
2 2 (16.67%) VMware Certified Professional (VCP)
2 2 (16.67%) Degree
2 2 (16.67%) ITIL Foundation Certificate
2 2 (16.67%) MCSE
2 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 12 (100.00%) VMware Infrastructure
2 11 (91.67%) Active Directory
Vendors
1 12 (100.00%) Citrix
1 12 (100.00%) NetApp
1 12 (100.00%) VMware
2 10 (83.33%) Cisco
2 10 (83.33%) Dell
3 2 (16.67%) Microsoft