The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
West Midlands / Dudley
Rank 6 7 12
Rank change year-on-year
+1 +5
Permanent jobs citing Service Management 2 8 5
As % of all permanent IT jobs located in Dudley 11.11% 18.60% 14.71%
As % of the Processes & Methodologies category 11.76% 23.53% 20.83%
Number of salaries quoted 2 7 2
Median salary £17,500 £55,000 £25,000
Median salary % change year-on-year
-68.18% +120.00%
UK excluding London median salary £44,158 £43,423 £45,000
% change year-on-year
+1.69% -3.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
17 34 24
As % of all permanent IT jobs located in Dudley 94.44% 79.07% 70.59%
Number of salaries quoted 16 32 20
Median salary £40,000 £36,018 £27,500
Median salary % change year-on-year
+11.05% +30.97%
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dudley region.

Service Management Salary Trend in Dudley

Service Management
Top 30 Related IT Skills in Dudley

For the 6 months to 28 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 8 (100.00%) ITIL
2 6 (75.00%) SLA
2 6 (75.00%) VMware
3 5 (62.50%) Service Delivery
3 5 (62.50%) ITSM
3 5 (62.50%) Windows
4 4 (50.00%) NetApp
4 4 (50.00%) Linux
4 4 (50.00%) Cisco
4 4 (50.00%) Microsoft
4 4 (50.00%) Active Directory
4 4 (50.00%) Citrix
4 4 (50.00%) Microsoft Certification
4 4 (50.00%) Management Information System
4 4 (50.00%) VMware Infrastructure
4 4 (50.00%) vSphere
4 4 (50.00%) Data Centre
5 3 (37.50%) ServiceNow
5 3 (37.50%) Incident Management
6 2 (25.00%) Degree
6 2 (25.00%) VMware Certified Professional (VCP)
6 2 (25.00%) Google
6 2 (25.00%) A+ Certification
6 2 (25.00%) MCSE
6 2 (25.00%) MCP
6 2 (25.00%) Contingency Planning
6 2 (25.00%) AirWatch
6 2 (25.00%) Software Deployment
6 2 (25.00%) Performance Monitoring
7 1 (12.50%) Network Monitoring

Service Management
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (12.50%) G Suite
Communications & Networking
1 1 (12.50%) MPLS
Job Titles
1 8 (100.00%) Analyst
2 5 (62.50%) Support Analyst
3 4 (50.00%) Data Analyst
3 4 (50.00%) Data Centre Analyst
4 3 (37.50%) Infrastructure Analyst
4 3 (37.50%) Infrastructure Support
4 3 (37.50%) Infrastructure Support Analyst
5 2 (25.00%) Service Analyst
5 2 (25.00%) Service Desk Analyst
6 1 (12.50%) 1st/2nd Line Support
6 1 (12.50%) 1st/2nd Line Support Analyst
6 1 (12.50%) 2nd Line Support
6 1 (12.50%) 2nd Line Support Analyst
6 1 (12.50%) 2nd/3rd Line Support
6 1 (12.50%) 2nd/3rd Line Support Analyst
6 1 (12.50%) 3rd Line Support
6 1 (12.50%) 3rd Line Support Analyst
6 1 (12.50%) Operations Analyst
6 1 (12.50%) Service Desk Support
6 1 (12.50%) Service Desk Support Analyst
Miscellaneous
1 4 (50.00%) Data Centre
1 4 (50.00%) Management Information System
2 1 (12.50%) Analytical Skills
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Linux
3 1 (12.50%) Windows Server
3 1 (12.50%) Windows XP
Processes & Methodologies
1 8 (100.00%) ITIL
2 5 (62.50%) ITSM
2 5 (62.50%) Service Delivery
3 3 (37.50%) Incident Management
4 2 (25.00%) Contingency Planning
4 2 (25.00%) Performance Monitoring
4 2 (25.00%) Software Deployment
5 1 (12.50%) Coaching
5 1 (12.50%) Data Centre Operations
5 1 (12.50%) High Availability
5 1 (12.50%) Mobile Device Management
5 1 (12.50%) Network Monitoring
5 1 (12.50%) Server Building
5 1 (12.50%) Stakeholder Management
Programming Languages
1 1 (12.50%) Google Apps Script
1 1 (12.50%) JavaScript
1 1 (12.50%) PowerShell
1 1 (12.50%) R
Qualifications
1 4 (50.00%) Microsoft Certification
2 2 (25.00%) A+ Certification
2 2 (25.00%) Degree
2 2 (25.00%) MCP
2 2 (25.00%) MCSE
2 2 (25.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (75.00%) SLA
System Software
1 4 (50.00%) Active Directory
1 4 (50.00%) VMware Infrastructure
1 4 (50.00%) vSphere
2 1 (12.50%) Virtual Servers
Systems Management
1 2 (25.00%) AirWatch
2 1 (12.50%) SCCM
2 1 (12.50%) WSUS
Vendors
1 6 (75.00%) VMware
2 4 (50.00%) Cisco
2 4 (50.00%) Citrix
2 4 (50.00%) Microsoft
2 4 (50.00%) NetApp
3 3 (37.50%) ServiceNow
4 2 (25.00%) Google
5 1 (12.50%) Bomgar