The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Service Management
Rank 4 15 -
Rank change year-on-year
+11 -
Permanent jobs citing Service Management 7 7 0
As % of all permanent IT jobs located in Dudley 28.00% 15.56% -
As % of the Processes & Methodologies category 41.18% 18.92% -
Number of salaries quoted 7 7 0
Median salary £26,500 £26,000 -
Median salary % change year-on-year
+1.92% -
UK excluding London median salary £42,500 £45,000 £47,134
% change year-on-year
-5.55% -4.52%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
17 37 30
As % of all permanent IT jobs located in Dudley 68.00% 82.22% 85.71%
Number of salaries quoted 15 34 29
Median salary £35,000 £29,000 £35,000
Median salary % change year-on-year
+20.68% -17.14%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £55,000 £47,500 £42,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dudley region.

Service Management Salary Trend in Dudley

Service Management
Salary Histogram in Dudley

This chart provides a salary histogram for IT jobs citing Service Management across the Dudley region over the 3 months to 3 May 2016.

Service Management Salary Histogram in Dudley

Service Management
Top 30 Related IT Skills in Dudley

For the 6 months to 3 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 16 (100.00%) ITIL
2 15 (93.75%) Linux
3 14 (87.50%) Service Delivery
3 14 (87.50%) ITSM
4 10 (62.50%) Windows
5 8 (50.00%) Cisco
5 8 (50.00%) Active Directory
5 8 (50.00%) Dell
5 8 (50.00%) Citrix
5 8 (50.00%) NetApp
5 8 (50.00%) VMware
5 8 (50.00%) Incident Management
5 8 (50.00%) VMware Infrastructure
6 7 (43.75%) Visualisation
6 7 (43.75%) Marketing
6 7 (43.75%) Load Balancing
6 7 (43.75%) Firewall
6 7 (43.75%) Mac OS X
6 7 (43.75%) MVS
6 7 (43.75%) Middleware
6 7 (43.75%) Wi-Fi
6 7 (43.75%) SAN
6 7 (43.75%) LAN
6 7 (43.75%) WLAN
6 7 (43.75%) SLA
6 7 (43.75%) Unix
6 7 (43.75%) SOA
6 7 (43.75%) Private Cloud
7 6 (37.50%) Management Information System
7 6 (37.50%) A+ Certification

Service Management
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (6.25%) Cloud Computing
Communications & Networking
1 7 (43.75%) Firewall
1 7 (43.75%) LAN
1 7 (43.75%) SAN
1 7 (43.75%) Wi-Fi
1 7 (43.75%) WLAN
Database & Business Intelligence
1 3 (18.75%) Data Mining
General
1 7 (43.75%) Marketing
2 1 (6.25%) Finance
2 1 (6.25%) Legal
2 1 (6.25%) Telecoms
Job Titles
1 10 (62.50%) Analyst
2 6 (37.50%) Service Analyst
2 6 (37.50%) Service Desk Analyst
3 5 (31.25%) Infrastructure Manager
4 4 (25.00%) Senior Analyst
4 4 (25.00%) Senior Service Desk Analyst
5 3 (18.75%) Network Analyst
5 3 (18.75%) Network Operations Analyst
5 3 (18.75%) Operations Analyst
5 3 (18.75%) Service Desk Team Leader
5 3 (18.75%) Team Leader
6 2 (12.50%) Consultant
6 2 (12.50%) Network Consultant
6 2 (12.50%) Network Operations Consultant
6 2 (12.50%) Operations Consultant
7 1 (6.25%) Data Analyst
7 1 (6.25%) Data Centre Operations Analyst
7 1 (6.25%) Data Network Analyst
7 1 (6.25%) Major Incident Analyst
7 1 (6.25%) Service Manager
Libraries, Frameworks & Software Standards
1 7 (43.75%) Middleware
Miscellaneous
1 7 (43.75%) Private Cloud
1 7 (43.75%) Visualisation
2 6 (37.50%) Economics
2 6 (37.50%) Management Information System
2 6 (37.50%) Replication
3 3 (18.75%) Data Centre
4 2 (12.50%) Statistics
5 1 (6.25%) Analytical Skills
Operating Systems
1 15 (93.75%) Linux
2 10 (62.50%) Windows
3 7 (43.75%) Mac OS X
3 7 (43.75%) MVS
3 7 (43.75%) Unix
4 3 (18.75%) Red Hat Enterprise Linux
Processes & Methodologies
1 16 (100.00%) ITIL
2 14 (87.50%) ITSM
2 14 (87.50%) Service Delivery
3 8 (50.00%) Incident Management
4 7 (43.75%) Load Balancing
4 7 (43.75%) SOA
5 5 (31.25%) Line Management
5 5 (31.25%) Service Design
5 5 (31.25%) TOGAF
6 3 (18.75%) Coaching
6 3 (18.75%) Performance Management
6 3 (18.75%) Workflow
7 2 (12.50%) Asset Management
7 2 (12.50%) High Availability
8 1 (6.25%) Network Management
8 1 (6.25%) Stakeholder Analysis
8 1 (6.25%) Stakeholder Management
8 1 (6.25%) Statistical Analysis
8 1 (6.25%) Use Case
8 1 (6.25%) User Stories
Qualifications
1 6 (37.50%) A+ Certification
2 5 (31.25%) MCP
2 5 (31.25%) Microsoft Certification
3 2 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 7 (43.75%) SLA
System Software
1 8 (50.00%) Active Directory
1 8 (50.00%) VMware Infrastructure
Systems Management
1 1 (6.25%) AirWatch
Vendors
1 8 (50.00%) Cisco
1 8 (50.00%) Citrix
1 8 (50.00%) Dell
1 8 (50.00%) NetApp
1 8 (50.00%) VMware
2 5 (31.25%) Microsoft