The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Management
Rank 6 13 -
Rank change year-on-year
+7 -
Permanent jobs citing Service Management 4 7 0
As % of all permanent IT jobs located in Dudley 16.00% 15.56% -
As % of the Processes & Methodologies category 25.00% 18.42% -
Number of salaries quoted 4 7 0
Median salary £25,000 £26,000 -
Median salary % change year-on-year
-3.84% -
UK excluding London median salary £42,091 £45,000 £46,250
% change year-on-year
-6.46% -2.70%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
16 38 37
As % of all permanent IT jobs located in Dudley 64.00% 84.44% 82.22%
Number of salaries quoted 14 36 36
Median salary £32,500 £29,000 £40,000
Median salary % change year-on-year
+12.06% -27.50%
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £40,750 £47,500 £47,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dudley region.

Service Management Salary Trend in Dudley

Service Management
Top 30 Related IT Skills in Dudley

For the 6 months to 27 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 12 (100.00%) ITIL
1 12 (100.00%) Linux
2 10 (83.33%) Service Delivery
2 10 (83.33%) ITSM
3 8 (66.67%) VMware
3 8 (66.67%) NetApp
3 8 (66.67%) Active Directory
3 8 (66.67%) Dell
3 8 (66.67%) Citrix
3 8 (66.67%) Cisco
3 8 (66.67%) VMware Infrastructure
4 7 (58.33%) Visualisation
4 7 (58.33%) Windows
5 5 (41.67%) Line Management
5 5 (41.67%) Replication
5 5 (41.67%) Service Design
5 5 (41.67%) Incident Management
5 5 (41.67%) TOGAF
6 4 (33.33%) Economics
6 4 (33.33%) Marketing
6 4 (33.33%) Load Balancing
6 4 (33.33%) Private Cloud
6 4 (33.33%) SAN
6 4 (33.33%) Mac OS X
6 4 (33.33%) MVS
6 4 (33.33%) Middleware
6 4 (33.33%) Wi-Fi
6 4 (33.33%) Firewall
6 4 (33.33%) Unix
6 4 (33.33%) SOA

Service Management
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (33.33%) Firewall
1 4 (33.33%) LAN
1 4 (33.33%) SAN
1 4 (33.33%) Wi-Fi
1 4 (33.33%) WLAN
Database & Business Intelligence
1 1 (8.33%) Data Mining
General
1 4 (33.33%) Marketing
Job Titles
1 7 (58.33%) Analyst
2 5 (41.67%) Infrastructure Manager
3 4 (33.33%) Service Analyst
3 4 (33.33%) Service Desk Analyst
4 3 (25.00%) Network Analyst
4 3 (25.00%) Network Operations Analyst
4 3 (25.00%) Operations Analyst
5 2 (16.67%) Consultant
5 2 (16.67%) Network Consultant
5 2 (16.67%) Network Operations Consultant
5 2 (16.67%) Operations Consultant
5 2 (16.67%) Senior Analyst
5 2 (16.67%) Senior Service Desk Analyst
6 1 (8.33%) Data Analyst
6 1 (8.33%) Data Centre Analyst
6 1 (8.33%) Data Centre Operations Analyst
6 1 (8.33%) Data Network Analyst
6 1 (8.33%) Service Desk Team Leader
6 1 (8.33%) Team Leader
Libraries, Frameworks & Software Standards
1 4 (33.33%) Middleware
Miscellaneous
1 7 (58.33%) Visualisation
2 5 (41.67%) Replication
3 4 (33.33%) Economics
3 4 (33.33%) Private Cloud
4 3 (25.00%) Data Centre
4 3 (25.00%) Management Information System
5 1 (8.33%) Analytical Skills
5 1 (8.33%) Statistics
Operating Systems
1 12 (100.00%) Linux
2 7 (58.33%) Windows
3 4 (33.33%) Mac OS X
3 4 (33.33%) MVS
3 4 (33.33%) Unix
4 3 (25.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (100.00%) ITIL
2 10 (83.33%) ITSM
2 10 (83.33%) Service Delivery
3 5 (41.67%) Incident Management
3 5 (41.67%) Line Management
3 5 (41.67%) Service Design
3 5 (41.67%) TOGAF
4 4 (33.33%) Load Balancing
4 4 (33.33%) SOA
5 1 (8.33%) Coaching
5 1 (8.33%) High Availability
5 1 (8.33%) Network Management
5 1 (8.33%) Performance Management
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Workflow
Qualifications
1 4 (33.33%) A+ Certification
2 3 (25.00%) MCP
2 3 (25.00%) Microsoft Certification
3 2 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 8 (66.67%) Active Directory
1 8 (66.67%) VMware Infrastructure
Vendors
1 8 (66.67%) Cisco
1 8 (66.67%) Citrix
1 8 (66.67%) Dell
1 8 (66.67%) NetApp
1 8 (66.67%) VMware
2 3 (25.00%) Microsoft