The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dudley region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 7 9 7
Rank change year-on-year
+2 -2
Permanent jobs citing Service Management 6 11 3
As % of all permanent IT jobs located in Dudley 16.67% 15.71% 14.29%
As % of the Processes & Methodologies category 25.00% 17.46% 25.00%
Number of salaries quoted 6 11 1
Median salary £26,500 £25,250 £25,000
Median salary % change year-on-year
+4.95% +1.00%
UK excluding London median salary £45,000 £43,200 £42,500
% change year-on-year
+4.16% +1.64%
Service Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Permanent IT job ads with a match in the
Processes & Methodologies category
24 63 12
As % of all permanent IT jobs located in Dudley 66.67% 90.00% 57.14%
Number of salaries quoted 23 61 10
Median salary £32,000 £29,500 £25,000
Median salary % change year-on-year
+8.47% +18.00%
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Dudley

The demand trend of job ads across the Dudley region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dudley

Service Management
Salary Trend in Dudley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dudley region.

Service Management Salary Trend in Dudley

Service Management
Top 30 Related IT Skills in Dudley

For the 6 months to 10 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Dudley region with a requirement for Service Management.

1 17 (100.00%) ITIL
2 16 (94.12%) Windows
3 15 (88.24%) Linux
3 15 (88.24%) Cisco
3 15 (88.24%) NetApp
3 15 (88.24%) Active Directory
3 15 (88.24%) Citrix
3 15 (88.24%) VMware
3 15 (88.24%) VMware Infrastructure
3 15 (88.24%) Data Centre
4 11 (64.71%) Dell
4 11 (64.71%) Red Hat Enterprise Linux
5 8 (47.06%) Visualisation
5 8 (47.06%) ITIL Certification
6 6 (35.29%) Service Delivery
6 6 (35.29%) ITSM
6 6 (35.29%) SLA
7 5 (29.41%) Management Information System
8 4 (23.53%) Incident Management
8 4 (23.53%) vSphere
8 4 (23.53%) High Availability
8 4 (23.53%) Analytical Skills
9 3 (17.65%) ServiceNow
9 3 (17.65%) Network Management
9 3 (17.65%) Statistics
10 2 (11.76%) Google
10 2 (11.76%) Microsoft Certification
10 2 (11.76%) Microsoft
10 2 (11.76%) MCSE
10 2 (11.76%) Software Deployment

Service Management
Top Related IT Skills in Dudley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (5.88%) G Suite
Communications & Networking
1 1 (5.88%) MPLS
Job Titles
1 17 (100.00%) Analyst
2 13 (76.47%) Data Analyst
2 13 (76.47%) Data Centre Analyst
3 12 (70.59%) Operations Analyst
4 11 (64.71%) Network Analyst
4 11 (64.71%) Network Operations Analyst
5 10 (58.82%) Data Centre Operations Analyst
6 9 (52.94%) Data Network Analyst
7 4 (23.53%) Support Analyst
8 3 (17.65%) Infrastructure Analyst
8 3 (17.65%) Infrastructure Support
8 3 (17.65%) Infrastructure Support Analyst
9 1 (5.88%) 2nd/3rd Line Support
9 1 (5.88%) 2nd/3rd Line Support Analyst
9 1 (5.88%) 3rd Line Support
9 1 (5.88%) 3rd Line Support Analyst
Miscellaneous
1 15 (88.24%) Data Centre
2 8 (47.06%) Visualisation
3 5 (29.41%) Management Information System
4 4 (23.53%) Analytical Skills
5 3 (17.65%) Statistics
Operating Systems
1 16 (94.12%) Windows
2 15 (88.24%) Linux
3 11 (64.71%) Red Hat Enterprise Linux
4 1 (5.88%) Windows Server
4 1 (5.88%) Windows XP
Processes & Methodologies
1 17 (100.00%) ITIL
2 6 (35.29%) ITSM
2 6 (35.29%) Service Delivery
3 4 (23.53%) High Availability
3 4 (23.53%) Incident Management
4 3 (17.65%) Network Management
5 2 (11.76%) Contingency Planning
5 2 (11.76%) Software Deployment
6 1 (5.88%) Coaching
6 1 (5.88%) Data Centre Operations
6 1 (5.88%) Mobile Device Management
6 1 (5.88%) Network Monitoring
6 1 (5.88%) Server Building
6 1 (5.88%) Stakeholder Management
Programming Languages
1 1 (5.88%) Google Apps Script
1 1 (5.88%) JavaScript
1 1 (5.88%) PowerShell
1 1 (5.88%) R
Qualifications
1 8 (47.06%) ITIL Certification
2 2 (11.76%) MCSE
2 2 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 6 (35.29%) SLA
System Software
1 15 (88.24%) Active Directory
1 15 (88.24%) VMware Infrastructure
2 4 (23.53%) vSphere
3 1 (5.88%) Virtual Servers
Systems Management
1 2 (11.76%) AirWatch
2 1 (5.88%) SCCM
2 1 (5.88%) WSUS
Vendors
1 15 (88.24%) Cisco
1 15 (88.24%) Citrix
1 15 (88.24%) NetApp
1 15 (88.24%) VMware
2 11 (64.71%) Dell
3 3 (17.65%) ServiceNow
4 2 (11.76%) Google
4 2 (11.76%) Microsoft
5 1 (5.88%) Bomgar