The first table below looks at the demand for ITIL skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 22 27 22
Rank change year-on-year
+5 -5
Permanent jobs citing ITIL 421 323 355
As % of all permanent IT jobs located in the West Midlands 7.983% 6.756% 8.201%
As % of the Processes & Methodologies category 10.67% 9.607% 11.70%
Number of salaries quoted 335 300 319
Average salary £40,000 £37,000 £36,000
Average salary % change year-on-year
+8.10% +2.77%
90% offered a salary of more than £25,000 £22,000 £23,000
10% offered a salary of more than £67,500 £62,500 £55,000
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3945 3362 3034
As % of all permanent IT jobs located in the West Midlands 74.80% 70.32% 70.09%
Number of salaries quoted 3316 2899 2548
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,000 £27,000 £27,500
10% offered a salary of more than £60,000 £61,700 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
England

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

West Midlands ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the West Midlands region.

West Midlands ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the West Midlands region over the 3 months to 19 June 2013.

West Midlands ITIL Salary Histogram

ITIL
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the West Midlands region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +1 151 £50,000 +11.11% 8
Coventry +6 75 £40,000 +33.33% 2
Staffordshire +16 65 £35,000 -4.10% 4
Warwickshire -11 37 £40,000 +33.33% 4
Solihull -3 22 £32,000 +36.17% 3
Shropshire +6 13 £35,000 - 3
Dudley +1 9 £17,500 -12.50%
Wolverhampton +6 7 £28,750 -4.16%
Worcestershire -8 6 £32,500 -15.58% 4
West Bromwich - 5 £30,000 - 1
Sutton Coldfield - 2 £31,750 -
ITIL
England

ITIL
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the West Midlands region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 240 (27.75%) Microsoft
2 179 (20.69%) Windows
3 169 (19.54%) Service Management
4 161 (18.61%) Service Delivery
5 140 (16.18%) UNIX
6 138 (15.95%) Finance
7 137 (15.84%) SQL
8 130 (15.03%) PRINCE2
9 123 (14.22%) SLA
10 122 (14.10%) Oracle
11 121 (13.99%) Project Management
12 112 (12.95%) VMware
13 107 (12.37%) ITIL Certification
14 106 (12.25%) MS Excel
15 104 (12.02%) Active Directory
16 99 (11.45%) Degree
17 90 (10.40%) Citrix
18 89 (10.29%) Microsoft Certification
19 87 (10.06%) Problem Management
20 84 (9.711%) Linux
21 75 (8.671%) MCSE
21 75 (8.671%) MS Exchange
22 73 (8.439%) Cisco
23 70 (8.092%) Change Management
24 67 (7.746%) Banking
25 63 (7.283%) SQL Server
25 63 (7.283%) SAN
26 59 (6.821%) MS Office
27 56 (6.474%) WAN
28 55 (6.358%) HP

ITIL
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the West Midlands region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 28 (3.237%) .NET
2 21 (2.428%) Middleware
3 7 (0.809%) WebSphere
3 7 (0.809%) Web Services
4 6 (0.694%) J2EE
5 5 (0.578%) SAP Business Workflow
6 4 (0.462%) Application Packaging
7 3 (0.347%) .NET Framework
7 3 (0.347%) ASP.NET
7 3 (0.347%) WebSphere MQ
8 2 (0.231%) COM
8 2 (0.231%) XML
8 2 (0.231%) WCF
9 1 (0.116%) SAP ALE
9 1 (0.116%) SAP Basis
9 1 (0.116%) SAP XI
9 1 (0.116%) EDI
9 1 (0.116%) XSLT
9 1 (0.116%) HTML
9 1 (0.116%) SOAP
Application Platforms
1 75 (8.671%) MS Exchange
2 47 (5.434%) SharePoint
3 22 (2.543%) Exchange Server 2003
4 19 (2.197%) IBM Notes
5 18 (2.081%) Exchange Server 2007
6 17 (1.965%) SAS
7 12 (1.387%) BizTalk Server
7 12 (1.387%) Blackberry Enterprise Server
8 11 (1.272%) Lync
8 11 (1.272%) Exchange Server 2010
9 9 (1.040%) TIBCO EMS
10 8 (0.925%) IIS
11 7 (0.809%) WebLogic
12 6 (0.694%) SharePoint 2010
13 5 (0.578%) Lotus Domino
14 3 (0.347%) Office Communications Server
14 3 (0.347%) Apache
14 3 (0.347%) Tomcat
15 2 (0.231%) Exchange Server 2000
15 2 (0.231%) Oracle Application Server
Applications
1 106 (12.25%) MS Excel
2 59 (6.821%) MS Office
3 7 (0.809%) MS Project
4 6 (0.694%) MS Visio
5 4 (0.462%) MS PowerPoint
6 2 (0.231%) Office 365
7 1 (0.116%) Spreadsheet
Business Applications
1 10 (1.156%) assyst
2 9 (1.040%) TIBCO iProcess
2 9 (1.040%) BusinessWorks
3 5 (0.578%) SAP APO
3 5 (0.578%) SAP R/3
3 5 (0.578%) SAP PP
4 4 (0.462%) SAP Business One
5 3 (0.347%) Remedy ITSM
5 3 (0.347%) SAP SCM
5 3 (0.347%) SAP Payroll
5 3 (0.347%) Maximo
5 3 (0.347%) SAP HR
6 2 (0.231%) Dynamics NAV
6 2 (0.231%) Dynamics AX
6 2 (0.231%) Oracle Retail
6 2 (0.231%) SAP ERP
7 1 (0.116%) Cerner Millennium
7 1 (0.116%) SAP HCM
7 1 (0.116%) SAP cProjects
7 1 (0.116%) SAP GRC
Communications & Networking
1 63 (7.283%) SAN
2 56 (6.474%) WAN
3 51 (5.896%) LAN
4 43 (4.971%) Firewall
5 24 (2.775%) Wireless
6 18 (2.081%) TCP/IP
6 18 (2.081%) VoIP
7 15 (1.734%) VPN
8 14 (1.618%) IP Telephony
9 13 (1.503%) DNS
10 12 (1.387%) DHCP
11 10 (1.156%) MPLS
11 10 (1.156%) Unified Communications
12 9 (1.040%) HTTP
12 9 (1.040%) PBX
13 8 (0.925%) Network Security
14 7 (0.809%) SSL
15 6 (0.694%) Internet
15 6 (0.694%) DECT
15 6 (0.694%) LDAP
Database & Business Intelligence
1 63 (7.283%) SQL Server
2 30 (3.468%) SQL Server Integration Services
3 28 (3.237%) SQL Server Reporting Services
4 23 (2.659%) SQL Server 2005
5 22 (2.543%) SQL Server 2008
6 21 (2.428%) Data Warehouse
7 20 (2.312%) SQL Server Analysis Services
7 20 (2.312%) Oracle 11g
8 18 (2.081%) Oracle 10g
8 18 (2.081%) Microsoft Analysis Services
9 17 (1.965%) DTS
10 13 (1.503%) Oracle Exadata
11 8 (0.925%) SQL Server 2012
12 4 (0.462%) Oracle 8/8i
13 3 (0.347%) RDBMS
13 3 (0.347%) SQL Server 2000
14 2 (0.231%) MySQL
14 2 (0.231%) DB2
14 2 (0.231%) Oracle BI EE
15 1 (0.116%) PostgreSQL
Development Applications
1 4 (0.462%) Subversion
2 3 (0.347%) Team Foundation Server
3 2 (0.231%) MSI
3 2 (0.231%) Visual Studio
4 1 (0.116%) JIRA
4 1 (0.116%) Oracle APEX
4 1 (0.116%) LSMW
4 1 (0.116%) InstallShield
4 1 (0.116%) AdminStudio
General
1 138 (15.95%) Finance
2 67 (7.746%) Banking
3 41 (4.740%) Retail
4 34 (3.931%) Legal
5 27 (3.121%) Investment Banking
6 22 (2.543%) Telecoms
7 17 (1.965%) German Language
7 17 (1.965%) Advertising
8 15 (1.734%) Manufacturing
9 11 (1.272%) Law
10 10 (1.156%) Automotive
11 9 (1.040%) Back Office
12 8 (0.925%) Financial Institution
13 5 (0.578%) Corporate Banking
14 4 (0.462%) Publishing
14 4 (0.462%) Marketing
15 3 (0.347%) French Language
16 2 (0.231%) Local Government
16 2 (0.231%) General Ledger
16 2 (0.231%) Billing
Job Titles
1 249 (28.79%) Analyst
2 85 (9.827%) Support Analyst
3 82 (9.480%) Service Manager
4 58 (6.705%) Administrator
5 52 (6.012%) Applications Support
6 40 (4.624%) Project Manager
7 39 (4.509%) DBA
7 39 (4.509%) Delivery Manager
8 37 (4.277%) Architect
9 36 (4.162%) Services Delivery Manager
10 33 (3.815%) Applications Support Analyst
11 31 (3.584%) Service Analyst
12 25 (2.890%) 2nd Line Support
13 24 (2.775%) Systems Analyst
13 24 (2.775%) Network Engineer
13 24 (2.775%) Service Desk Analyst
14 23 (2.659%) Systems Administrator
14 23 (2.659%) Incident Analyst
15 22 (2.543%) Consultant
15 22 (2.543%) IT Manager
Miscellaneous
1 41 (4.740%) Management Information System
2 27 (3.121%) Replication
3 22 (2.543%) Blackberry
4 20 (2.312%) Clustering
5 17 (1.965%) Symmetrix DMX
6 13 (1.503%) Wiki
7 11 (1.272%) Computer Science
7 11 (1.272%) iPad
8 9 (1.040%) iSeries
8 9 (1.040%) Mobile App
8 9 (1.040%) AS400
8 9 (1.040%) NHS
9 8 (0.925%) PMI
10 7 (0.809%) Fat Client
10 7 (0.809%) CMDB
10 7 (0.809%) Thin Client
11 6 (0.694%) Equities
11 6 (0.694%) Enterprise Software
11 6 (0.694%) Enterprise Storage
11 6 (0.694%) Data Protection Act
Operating Systems
1 179 (20.69%) Windows
2 140 (16.18%) UNIX
3 84 (9.711%) Linux
4 53 (6.127%) Windows Server 2008
5 43 (4.971%) SUSE
6 40 (4.624%) Windows Server 2003
7 37 (4.277%) Solaris
8 29 (3.353%) Windows 7
8 29 (3.353%) Windows XP
9 19 (2.197%) Windows Vista
10 17 (1.965%) Red Hat Enterprise Linux
10 17 (1.965%) AIX
11 12 (1.387%) Windows 2000
12 8 (0.925%) HPUX
13 7 (0.809%) Windows NT
14 6 (0.694%) Android
15 4 (0.462%) OpenVMS
16 3 (0.347%) Windows Phone
16 3 (0.347%) Windows 8
17 2 (0.231%) Windows Phone 7
Processes & Methodologies
1 169 (19.54%) Service Management
2 161 (18.61%) Service Delivery
3 130 (15.03%) PRINCE2
4 121 (13.99%) Project Management
5 87 (10.06%) Problem Management
6 70 (8.092%) Change Management
7 55 (6.358%) Incident Management
8 50 (5.780%) Continuous Improvement
9 42 (4.855%) TOGAF
10 40 (4.624%) Configuration Management
11 39 (4.509%) Business Intelligence
12 38 (4.393%) Stakeholder Management
13 36 (4.162%) Release Management
14 31 (3.584%) Disaster Recovery
14 31 (3.584%) Six Sigma
15 29 (3.353%) Programme Management
16 27 (3.121%) ITSM
17 26 (3.006%) CRM
17 26 (3.006%) ITIL V3
18 25 (2.890%) Root Cause Analysis
Programming Languages
1 137 (15.84%) SQL
2 47 (5.434%) Java
3 40 (4.624%) Shell Script
4 30 (3.468%) T-SQL
5 16 (1.850%) C
6 15 (1.734%) Perl
7 14 (1.618%) Korn
8 13 (1.503%) C#
9 9 (1.040%) ABAP
10 7 (0.809%) PowerShell
11 6 (0.694%) PL/SQL
12 5 (0.578%) VBScript
13 4 (0.462%) VB
13 4 (0.462%) VB.NET
14 2 (0.231%) MATLAB
15 1 (0.116%) UniBasic
15 1 (0.116%) Python
15 1 (0.116%) VBA
15 1 (0.116%) PHP
15 1 (0.116%) JavaScript
Qualifications
1 107 (12.37%) ITIL Certification
2 99 (11.45%) Degree
3 89 (10.29%) Microsoft Certification
4 75 (8.671%) MCSE
5 34 (3.931%) Cisco Certification
6 27 (3.121%) CCNA
7 21 (2.428%) MCITP
8 20 (2.312%) PRINCE2 Practitioner
9 17 (1.965%) Security Cleared
10 16 (1.850%) SC Cleared
11 15 (1.734%) CCNP
12 13 (1.503%) PMI Certification
13 12 (1.387%) PRINCE2 Certification
13 12 (1.387%) MCP
14 11 (1.272%) MCSA
14 11 (1.272%) CISSP
15 8 (0.925%) ISEB
16 7 (0.809%) CISA
16 7 (0.809%) CISM
17 6 (0.694%) Six Sigma Green Belt
Quality Assurance & Compliance
1 123 (14.22%) SLA
2 48 (5.549%) Sarbanes-Oxley
3 25 (2.890%) ISO/IEC 27001
4 17 (1.965%) QA
5 15 (1.734%) ISO/IEC 20000
6 12 (1.387%) COBIT
7 3 (0.347%) Solvency II
7 3 (0.347%) GMP
7 3 (0.347%) BS7799
8 2 (0.231%) TickIT
8 2 (0.231%) ISO 9001
8 2 (0.231%) Data Quality
9 1 (0.116%) PCI DSS
9 1 (0.116%) ISO/IEC 17799
System Software
1 104 (12.02%) Active Directory
2 43 (4.971%) VMware Infrastructure
3 22 (2.543%) vSphere
4 18 (2.081%) Oracle RMAN
5 17 (1.965%) Oracle RAC
6 15 (1.734%) Veritas Volume Manager
6 15 (1.734%) XenApp
7 14 (1.618%) Veritas File System
8 13 (1.503%) Veritas Cluster Server
9 11 (1.272%) Hyper-V
10 9 (1.040%) Terminal Services
11 8 (0.925%) Forefront TMG
12 7 (0.809%) XenServer
12 7 (0.809%) VMware ESX
13 5 (0.578%) XenDesktop
14 4 (0.462%) SRDF
15 3 (0.347%) BlackBerry Internet Service
15 3 (0.347%) VMware Server
15 3 (0.347%) Terminal Server
15 3 (0.347%) ISA Server
Systems Management
1 23 (2.659%) SCCM
2 19 (2.197%) Backup Exec
3 18 (2.081%) Oracle Enterprise Manager
3 18 (2.081%) Data Guard
4 13 (1.503%) SCOM
5 10 (1.156%) BladeLogic
6 8 (0.925%) NetBackup
7 5 (0.578%) WSUS
7 5 (0.578%) CiscoWorks
7 5 (0.578%) ARCserve
8 4 (0.462%) Tivoli Storage Manager
8 4 (0.462%) BMC PATROL
8 4 (0.462%) HP NNM
8 4 (0.462%) HP Data Protector
9 3 (0.347%) WhatsUp Gold
9 3 (0.347%) Zenoss
9 3 (0.347%) Tivoli
9 3 (0.347%) Control-M
9 3 (0.347%) Norton AntiVirus
10 2 (0.231%) OpenView
Vendors
1 240 (27.75%) Microsoft
2 122 (14.10%) Oracle
3 112 (12.95%) VMware
4 90 (10.40%) Citrix
5 73 (8.439%) Cisco
6 55 (6.358%) HP
7 52 (6.012%) NetApp
8 34 (3.931%) EMC
9 33 (3.815%) Sun
10 26 (3.006%) SAP
10 26 (3.006%) Symantec
11 20 (2.312%) McAfee
11 20 (2.312%) Veritas
12 19 (2.197%) Lotus
12 19 (2.197%) Red Hat
12 19 (2.197%) CheckPoint
13 18 (2.081%) Remedy
14 15 (1.734%) Brocade
15 11 (1.272%) Business Objects
15 11 (1.272%) Sybase
Warwickshire
You will be expected to manage, design or deliver the BMC tool aswell as adhering to established Service Level agreements and environmental requirements... You will control and operate...
Harvey Nash plc
Salary: £32000 - £48000 per annum
Posted: 18 June 2013
Redditch, Worcestershire
The Windows, Server, Exchange 2003, TCP/IP, Active Directory, SQL, ERP, SharePoint, ITIL, Application, Project Management IT Manager will manage the IT team, budget and speak with 3rd...
Oscar Associates (UK) Ltd
Salary: £27000 - £30000 per annum + Benefits
Posted: 14 June 2013
West Midlands
Our client is a global major corporate organisation based in the Midlands- They require a high calibre proven Vendor Manager to join their Service Delivery team and manage...
Michael Page International
Salary: GBP80000 to GBP90000 per annum
Posted: 12 June 2013
West Midlands
Our Global Major Corporate client urgently requires a high flying permanent Global Service Manager to joina key site in the Midlands-- Ensure that all service management activities are...
Michael Page International
Salary: GBP80000 to GBP90000 per annum
Posted: 18 June 2013
Burton-On-Trent, Staffordshire
To provide IT support for a Windows 2003/2008 Active Directory server environment... Support of LAN & WAN infrastructure... Microsoft operating systems - Windows 2003/2008 Server... VMWare vSphere 4 &...
Healthcare-at-Home.co.uk
Salary: From £27,000 to £32,000 per annum plus benefits
Posted: 31 May 2013
Solihull, West Midlands (County)
networx
Salary: £39,763 per annum (increasing to £41,855 per annum after 12 months)
Posted: 17 June 2013
Coventry, Midlands, East Midlands
Celesio
Salary: £15,500 - £17,500
Posted: 17 June 2013
Telford, West Midlands
GSA Techsource
Salary: Negotiable DOE + Excellent Benefits
Posted: 5 June 2013
West Bromwich, West Midlands
Salary: £45000 - £52000 per annum + car / car allowance
Posted: 11 June 2013
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 18 June 2013
Birmingham, West Midlands (County)
Midland Heart
Salary: C£78,000
Posted: 17 June 2013
Solihull, West Midlands
Networx Recruitment
Salary: £20,000 - £30,000 per year
Posted: 14 June 2013
Solihull, West Midlands (County)
networx
Salary: From £20,000 to £30,000 per annum
Posted: 14 June 2013
West Midlands
Michael Page International
Salary: GBP80000 to GBP90000 per annum
Posted: 18 June 2013
Telford, Shropshire, Midlands, United Kingdom
Admin Re
Salary: Competitive + Benefits
Posted: 24 May 2013
Birmingham, West Midlands
Greenhall Recruitment
Salary: £0 - £50,000 per year plus £450 per month car allowance or car.
Posted: 5 June 2013
Birmingham, West Midlands
Harvey Nash plc
Salary: £45000 - £55000 per annum + Bonus, Pension, Healthcare
Posted: 12 June 2013
Stoke-On-Trent, Staffordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 18 June 2013
Worcestershire, West Midlands
Computer Futures
Salary: £35000 - £40000 per annum
Posted: 5 June 2013
Worcestershire, West Midlands
Computer Futures
Salary: £35000 - £40000 per annum
Posted: 5 June 2013
Worcestershire, West Midlands
Computer Futures
Salary: £35000 - £40000 per annum
Posted: 5 June 2013
Burton-On-Trent, Staffordshire
Blues Point Ltd
Salary: From £35,000 to £45,000 per annum + pension, BUPA, 25 days holiday
Posted: 18 June 2013
Telford, Midlands, West Midlands, United Kingdom
Admin Re
Salary: Competitive
Posted: 4 June 2013
West Midlands
Spargonet Consulting Plc
Salary: £50000 to £60000 per annum - Pension, Medical and Life Assurance
Posted: 16 June 2013
Birmingham, West Midlands
Capita Resourcing
Salary: £38000.00 - £45000.00 per annum
Posted: 17 June 2013