West Midlands ITIL Jobs

This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the West Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the last 3 months to 12 May 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Abingdon Altrincham Amersham Ascot Avon Aylesbury Banbury Barnet Barnsley Basildon Basingstoke Bath Batley Beaconsfield Bedford Bedfordshire Belfast Berkshire Bicester Bingley Birkenhead Birmingham Bishop's Stortford Blackpool Bolton Borehamwood Bournemouth Brackley Bracknell Bradford Brentford Bridgend Brighton Bristol Buckinghamshire Burnley Burton-upon-Trent Bury Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Channel Islands Chatham Chelmsford Cheltenham Chertsey Cheshire Chessington Chester Chesterfield Chippenham Cirencester City of London Clapham Colchester Corby County Antrim County Londonderry Coventry Crawley Crewe Croydon Cumbria Darlington Dartford Daventry Deeside Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorking Dorset Dudley Dumfries and Galloway Dundee Dunstable Durham Ealing East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Falkirk Fareham Farnborough Feltham Flintshire Folkestone Gatwick Glasgow Gloucester Gloucestershire Godalming Gosport Grangemouth Great Missenden Greenford Grimsby Guildford Hammersmith Hampshire Harlow Harrogate Harrow Havant Haverhill Hayes Hemel Hempstead Herefordshire Hertford Hertfordshire High Wycombe Highland Hinckley Home Counties Huddersfield Hull Huntingdon Inverness Ipswich Isle of Wight Jersey Kent Kettering Kingston Upon Thames Kingswinford Knaresborough Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Leominster Lewes Lincolnshire Liverpool Livingston London Loughborough Luton Lytham St Annes M4 Corridor Macclesfield Maidenhead Maidstone Malmesbury Manchester Market Harborough Marlow Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Newton-le-Willows Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Orpington Oswestry Oxford Oxfordshire Paddington Paisley Peterborough Plymouth Poole Portsmouth Prescot Preston Pudsey Reading Redditch Reigate Renfrewshire Rickmansworth Ripon Romford Rotherham Rugby Ruislip Runcorn Sale Salisbury Scotland Selby Sevenoaks Sheffield Shropshire Sidcup Skipton Slough Solihull Somerset South Coast South Croydon South East South Wales South West South Yorkshire Southampton Southwark Spalding St Albans Stafford Staffordshire Stevenage Stirling Stockport Stranraer Stratford-upon-Avon Street Suffolk Surrey Sussex Swansea Swindon Tadworth Tamworth Teddington Teesside Telford Thame Thames Valley Trowbridge Tunbridge Wells Tyne and Wear UK Uxbridge Wakefield Wales Wallington Walton-on-Thames Warrington Warwick Warwickshire Watford Wednesbury Wellingborough Welwyn Garden City Wembley West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Westminster Wetherby Weybridge Wigan Wilmslow Wiltshire Winchester Windsor Winsford Wirral Witney Woking Wokingham Wolverhampton Worcester Worcestershire Worthing York Yorkshire	3 months to 12 May 2008	Same period last year
Rank	27	25
Rank change on same period last year	-2
Matching permanent IT job ads	558	456
As % of all UK permanent IT job ads sampled	0.269 %	0.203 %
As % of the category below	11.25 %	11.23 %
Salaries quoted	439	350
Average minimum salary	£35,037	£34,449
Average salary	£38,012	£36,454
% change on same period last year	+4.27 %
Average maximum salary	£40,987	£38,459
UK excluding London average salary	£39,793	£41,679
% change on same period last year	-4.52 %
Processes & Methodologies West Midlands
Matching permanent IT job ads	4958	4062
As % of all UK permanent IT job ads sampled	2.390 %	1.805 %
Salaries quoted	4110	3322
Average minimum salary	£37,579	£35,200
Average salary	£41,384	£38,400
% change on same period last year	+7.76 %
Average maximum salary	£45,188	£41,600
UK excluding London average salary	£42,895	£44,016
% change on same period last year	-2.54 %
ITIL England

ITIL
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing ITIL across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing ITIL across the West Midlands region.

ITIL
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITIL across the West Midlands region over the past 3 months.

ITIL
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the West Midlands region over the past 3 months.

Rank	Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
1	Birmingham	+2	222	£41,324	+14.26 %
2	Herefordshire	+2	145	£39,387	+4.47 %
3	Warwickshire	-35	44	£29,804	-9.06 %
4	Staffordshire	-8	31	£25,865	-29.07 %
5	Coventry	-10	26	£33,539	+52.12 %
6	Solihull	-13	25	£30,357	-25.35 %
7	Shropshire	+5	11	£25,944	-41.69 %
7	Worcestershire	-15	11	£44,100	+12.71 %
8	Wolverhampton	-	7	£25,000	-
9	Kingswinford	+2	3	-	-
10	Wednesbury	-	1	£22,000	-
10	Dudley	+1	1	£26,500	-12.87 %

ITIL England

ITIL
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the West Midlands region citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

1 221 (22.26 %) Windows 2 218 (21.95 %) Service Management 3 211 (21.25 %) Service Delivery 4 209 (21.05 %) ITIL Certification 5 178 (17.93 %) Unix 6 163 (16.41 %) SLA 7 151 (15.21 %) SQL 8 143 (14.40 %) PRINCE2 9 113 (11.38 %) MS Excel 10 112 (11.28 %) Oracle 11 104 (10.47 %) Microsoft 12 102 (10.27 %) Government 13 94 (9.466 %) Active Directory 14 91 (9.164 %) Project Management 15 89 (8.963 %) Finance

16 86 (8.661 %) HP 17 81 (8.157 %) TCP/IP 17 81 (8.157 %) Microsoft Certification 18 80 (8.056 %) LAN 19 79 (7.956 %) SQL Server 20 77 (7.754 %) WAN 21 76 (7.654 %) Exchange Server 2003 22 75 (7.553 %) Cisco 22 75 (7.553 %) Remedy 23 68 (6.848 %) Shell Script 24 67 (6.747 %) Configuration Management 24 67 (6.747 %) Health 24 67 (6.747 %) Change Management 25 66 (6.647 %) MS Office 26 65 (6.546 %) ISO27001

ITIL
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the West Midlands region citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development 1 43 (4.330 %) WebSphere 2 23 (2.316 %) Middleware 3 21 (2.115 %) XML 4 17 (1.712 %) .NET 5 16 (1.611 %) J2EE 6 15 (1.511 %) HTML 7 12 (1.208 %) JSP 8 10 (1.007 %) ASP 8 10 (1.007 %) ASP.NET 8 10 (1.007 %) JDBC 9 7 (0.705 %) Spring 10 5 (0.504 %) Servlets 10 5 (0.504 %) SOAP 10 5 (0.504 %) ODBC 10 5 (0.504 %) XHTML 10 5 (0.504 %) XML Schema 10 5 (0.504 %) JavaBeans 11 4 (0.403 %) CSS 11 4 (0.403 %) WebServices 11 4 (0.403 %) AJAX	Application Platforms 1 76 (7.654 %) Exchange Server 2003 2 42 (4.230 %) MS Exchange 3 30 (3.021 %) WebSphere MQ 4 29 (2.920 %) Exchange Server 5.5 4 29 (2.920 %) Exchange Server 2000 5 21 (2.115 %) WebLogic 5 21 (2.115 %) MQSeries 6 18 (1.813 %) Lotus Notes 7 14 (1.410 %) IIS 8 9 (0.906 %) WebSphere Application Server 8 9 (0.906 %) Exchange Server 2007 9 7 (0.705 %) Tomcat 9 7 (0.705 %) SharePoint 10 6 (0.604 %) Apache 11 4 (0.403 %) GroupWise 11 4 (0.403 %) SAS 11 4 (0.403 %) ColdFusion 12 3 (0.302 %) CMS 12 3 (0.302 %) Lotus Domino 13 1 (0.101 %) Oracle Application Server
Applications 1 113 (11.38 %) MS Excel 2 66 (6.647 %) MS Office 3 17 (1.712 %) MS PowerPoint 4 14 (1.410 %) MS Visio 5 5 (0.504 %) MS Project 6 4 (0.403 %) Photoshop 6 4 (0.403 %) Fireworks	Business Applications 1 12 (1.208 %) Remedy ITSM 2 3 (0.302 %) Oracle ERP 3 2 (0.201 %) SAP PM 3 2 (0.201 %) assyst 3 2 (0.201 %) Navision 3 2 (0.201 %) Remedy AR System 4 1 (0.101 %) Movex
Communications & Networking 1 81 (8.157 %) TCP/IP 2 80 (8.056 %) LAN 3 77 (7.754 %) WAN 4 45 (4.532 %) DNS 5 33 (3.323 %) Firewall 6 25 (2.518 %) Internet 7 24 (2.417 %) SAN 8 19 (1.913 %) DHCP 8 19 (1.913 %) Wireless 9 15 (1.511 %) Gigabit Ethernet 9 15 (1.511 %) Ethernet 9 15 (1.511 %) VPN 10 12 (1.208 %) WINS 11 11 (1.108 %) VoIP 12 9 (0.906 %) IPCC 13 8 (0.806 %) VLAN 13 8 (0.806 %) Intranet 14 5 (0.504 %) MPLS 15 4 (0.403 %) DSL 15 4 (0.403 %) NetScreen	Database & Business Intelligence 1 79 (7.956 %) SQL Server 2 64 (6.445 %) BusinessObjects 3 49 (4.935 %) RDBMS 4 32 (3.223 %) SQL Server 2005 5 30 (3.021 %) Crystal Reports 6 23 (2.316 %) DB2 7 16 (1.611 %) OLAP 7 16 (1.611 %) Oracle OLAP 8 12 (1.208 %) SQL Server 2000 9 11 (1.108 %) Datawarehouse 10 6 (0.604 %) Oracle 10g 11 4 (0.403 %) GIS 11 4 (0.403 %) Oracle 8/8i 11 4 (0.403 %) ETL 12 3 (0.302 %) DTS 13 2 (0.201 %) MySQL 13 2 (0.201 %) Oracle Reports 13 2 (0.201 %) SQL Server 7 13 2 (0.201 %) SQL Server Reporting Services 14 1 (0.101 %) SQL Server Analysis Services
Development Applications 1 8 (0.806 %) Eclipse 2 7 (0.705 %) WinRunner 2 7 (0.705 %) QuickTest Pro 3 5 (0.504 %) LoadRunner 3 5 (0.504 %) JUnit 4 4 (0.403 %) Visual Studio 4 4 (0.403 %) VSS/SourceSafe 4 4 (0.403 %) Flash 4 4 (0.403 %) Dreamweaver 4 4 (0.403 %) InterDev 4 4 (0.403 %) GoLive 5 3 (0.302 %) Ant 6 1 (0.101 %) MSI	General 1 102 (10.27 %) Government 2 89 (8.963 %) Finance 3 67 (6.747 %) Health 4 45 (4.532 %) Pensions 5 29 (2.920 %) Retail 6 20 (2.014 %) Telecoms 7 18 (1.813 %) Insurance 8 14 (1.410 %) Back Office 9 13 (1.309 %) Law 10 9 (0.906 %) Legal 10 9 (0.906 %) Manufacturing 10 9 (0.906 %) Automotive 11 7 (0.705 %) Education 12 6 (0.604 %) Publishing 12 6 (0.604 %) Aerospace 12 6 (0.604 %) Auditing 13 5 (0.504 %) Construction 14 4 (0.403 %) Electric 14 4 (0.403 %) Marketing 15 3 (0.302 %) Local Government
Job Titles 1 292 (29.41 %) Analyst 2 161 (16.21 %) Service Manager 3 97 (9.768 %) Support Analyst 4 96 (9.668 %) Service Analyst 5 68 (6.848 %) Consultant 6 54 (5.438 %) Delivery Manager 7 53 (5.337 %) Applications Support 8 51 (5.136 %) Services Delivery Manager 8 51 (5.136 %) IT Manager 9 49 (4.935 %) Service Desk Analyst 10 47 (4.733 %) Support Manager 11 39 (3.927 %) Service Desk Manager 12 38 (3.827 %) Architect 13 35 (3.525 %) Project Manager 14 33 (3.323 %) Support Engineer 15 30 (3.021 %) Change Analyst 16 28 (2.820 %) Team Leader 17 26 (2.618 %) Business Analyst 17 26 (2.618 %) Network Engineer 18 25 (2.518 %) Administrator	Miscellaneous 1 31 (3.122 %) NHS 2 20 (2.014 %) CMDB 3 13 (1.309 %) Asset Management 4 10 (1.007 %) Mainframe 5 9 (0.906 %) IVR 6 7 (0.705 %) Clustering 6 7 (0.705 %) Blackberry 6 7 (0.705 %) Management Information System 6 7 (0.705 %) N-Tier 6 7 (0.705 %) Mathematics 7 6 (0.604 %) IBM Mainframe 8 5 (0.504 %) EPoS 9 4 (0.403 %) PMI 10 2 (0.201 %) Computer Science 11 1 (0.101 %) Fat Client 11 1 (0.101 %) Thin Client 11 1 (0.101 %) Smartcard 11 1 (0.101 %) AS400 11 1 (0.101 %) Replication 11 1 (0.101 %) SecurID
Operating Systems 1 221 (22.26 %) Windows 2 178 (17.93 %) Unix 3 58 (5.841 %) Solaris 4 52 (5.237 %) Linux 5 44 (4.431 %) Windows NT 6 38 (3.827 %) Windows XP 7 27 (2.719 %) Windows Server 2003 8 20 (2.014 %) Windows 2000 9 18 (1.813 %) HPUX 10 11 (1.108 %) AIX 11 5 (0.504 %) NetWare 12 1 (0.101 %) VMS	Processes & Methodologies 1 218 (21.95 %) Service Management 2 211 (21.25 %) Service Delivery 3 143 (14.40 %) PRINCE2 4 91 (9.164 %) Project Management 5 67 (6.747 %) Configuration Management 5 67 (6.747 %) Change Management 6 47 (4.733 %) Problem Management 7 45 (4.532 %) Information Security 8 42 (4.230 %) Release Management 9 34 (3.424 %) Business Development 9 34 (3.424 %) ITSM 10 29 (2.920 %) Disaster Recovery 11 26 (2.618 %) Incident Management 12 22 (2.216 %) Business Intelligence 13 20 (2.014 %) Logistics 13 20 (2.014 %) TOGAF 14 16 (1.611 %) Time Management 15 15 (1.511 %) Programme Management 15 15 (1.511 %) Risk Management 15 15 (1.511 %) DSDM
Programming Languages 1 151 (15.21 %) SQL 2 68 (6.848 %) Shell Script 3 64 (6.445 %) Java 4 45 (4.532 %) Transact-SQL 5 37 (3.726 %) VBA 6 29 (2.920 %) VB 7 22 (2.216 %) C 8 20 (2.014 %) PL/SQL 9 7 (0.705 %) JavaScript 10 5 (0.504 %) PHP 10 5 (0.504 %) VB.NET 11 4 (0.403 %) VB6 11 4 (0.403 %) VBScript 12 3 (0.302 %) Perl 13 1 (0.101 %) C++ 13 1 (0.101 %) ABAP 13 1 (0.101 %) PowerHouse	Qualifications 1 209 (21.05 %) ITIL Certification 2 81 (8.157 %) Microsoft Certification 3 52 (5.237 %) MCSE 4 46 (4.632 %) Degree 5 26 (2.618 %) MCP 6 22 (2.216 %) PRINCE2 Certification 7 20 (2.014 %) ISEB 8 19 (1.913 %) Cisco Certification 9 17 (1.712 %) CCNA 10 16 (1.611 %) CISSP 11 11 (1.108 %) MCSA 11 11 (1.108 %) CISM 11 11 (1.108 %) MCDST 12 10 (1.007 %) Network+ Certification 13 7 (0.705 %) A+ Certification 14 6 (0.604 %) QiCA 14 6 (0.604 %) CCNP 15 5 (0.504 %) MIIA 16 4 (0.403 %) Citrix Certification 16 4 (0.403 %) HNC
Quality Assurance & Compliance 1 163 (16.41 %) SLA 2 65 (6.546 %) ISO27001 3 19 (1.913 %) QA 4 9 (0.906 %) BS25999 4 9 (0.906 %) Sarbanes-Oxley 5 6 (0.604 %) ISO9001 6 4 (0.403 %) ISO9000 6 4 (0.403 %) BS7799 6 4 (0.403 %) COBIT 7 1 (0.101 %) ISO/IEC 20000	System Software 1 94 (9.466 %) Active Directory 2 16 (1.611 %) NetBackup 3 9 (0.906 %) MetaFrame 4 8 (0.806 %) Citrix Presentation Server 5 7 (0.705 %) Backup Exec 6 5 (0.504 %) Terminal Server 7 3 (0.302 %) Oracle RAC 8 2 (0.201 %) ISA Server 9 1 (0.101 %) VMware Server 9 1 (0.101 %) Terminal Services 9 1 (0.101 %) AquaLogic 9 1 (0.101 %) Microsoft Virtual Server
Systems Management 1 20 (2.014 %) OpenView 2 12 (1.208 %) ZENworks 3 11 (1.108 %) Systems Management Server (SMS) 4 9 (0.906 %) HP Data Protector 5 8 (0.806 %) BMC Marimba 6 6 (0.604 %) MOM 6 6 (0.604 %) OpenView Configuration Management 7 5 (0.504 %) Norton AntiVirus 7 5 (0.504 %) DameWare 7 5 (0.504 %) SCOM 7 5 (0.504 %) BMC Performance Manager 8 3 (0.302 %) ServiceCenter 8 3 (0.302 %) EMC NetWorker 8 3 (0.302 %) OVSD 8 3 (0.302 %) CiscoWorks 8 3 (0.302 %) Legato 9 2 (0.201 %) MAILsweeper 9 2 (0.201 %) WSUS 9 2 (0.201 %) SCCM 10 1 (0.101 %) Nessus	Vendors 1 112 (11.28 %) Oracle 2 104 (10.47 %) Microsoft 3 86 (8.661 %) HP 4 75 (7.553 %) Cisco 4 75 (7.553 %) Remedy 5 64 (6.445 %) Business Objects 6 59 (5.942 %) Sun 7 58 (5.841 %) IBM 8 56 (5.639 %) Citrix 9 38 (3.827 %) BMC 10 37 (3.726 %) SAP 11 20 (2.014 %) VERITAS 12 18 (1.813 %) Lotus 13 17 (1.712 %) Novell 14 16 (1.611 %) BEA 14 16 (1.611 %) Mitel 15 15 (1.511 %) VMware 16 14 (1.410 %) LANDesk 17 13 (1.309 %) Symantec 18 12 (1.208 %) Altiris