The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 397 353 384
Rank change year-on-year
-44 +31
Permanent jobs requiring a 3rd Line Support 656 807 630
As % of all permanent IT jobs located in England 0.64% 0.75% 0.63%
As % of the Job Titles category 0.68% 0.80% 0.67%
Number of salaries quoted 563 685 533
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £28,500 £28,000
10% offered a salary of more than £50,000 £50,000 £45,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96305 101240 93715
As % of all permanent IT jobs located in England 94.20% 94.50% 94.25%
Number of salaries quoted 81010 82636 78466
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 28 August 2015.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -63 223 £40,000 - 20
South East -7 188 £38,500 +4.76% 18
North West +19 61 £32,000 -5.88% 17
South West +2 52 £31,000 +6.89% 2
East of England -27 48 £35,500 +1.42% 1
West Midlands -6 41 £31,500 -3.07% 5
Yorkshire -24 24 £36,017 +20.05% 5
East Midlands +1 19 £36,500 +4.28% 4
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1064 (77.72%) Windows
2 742 (54.20%) VMware
3 719 (52.52%) Active Directory
4 624 (45.58%) Microsoft
5 532 (38.86%) MS Exchange
6 493 (36.01%) Windows Server 2008
7 447 (32.65%) VMware Infrastructure
8 404 (29.51%) Citrix
9 401 (29.29%) Windows Server 2012
10 328 (23.96%) Cisco
11 322 (23.52%) MS Excel
12 318 (23.23%) Firewall
13 292 (21.33%) Exchange Server 2010
14 268 (19.58%) Microsoft Certification
15 262 (19.14%) ITIL
16 261 (19.07%) Hyper-V
17 253 (18.48%) DNS
18 241 (17.60%) SAN
19 237 (17.31%) SQL Server
20 224 (16.36%) SQL
21 220 (16.07%) Windows Server 2003
22 203 (14.83%) MCSE
23 195 (14.24%) Linux
24 193 (14.10%) MS Office
25 177 (12.93%) DHCP
26 176 (12.86%) TCP/IP
27 174 (12.71%) WAN
28 171 (12.49%) LAN
29 167 (12.20%) Exchange Server 2013
30 166 (12.13%) Windows 7

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 532 (38.86%) MS Exchange
2 292 (21.33%) Exchange Server 2010
3 167 (12.20%) Exchange Server 2013
4 132 (9.64%) SharePoint
5 130 (9.50%) Exchange Server 2007
6 102 (7.45%) IIS
7 69 (5.04%) Lync
8 58 (4.24%) Blackberry Enterprise Server
9 53 (3.87%) Exchange Server 2003
10 20 (1.46%) Apache
11 19 (1.39%) SharePoint 2010
12 17 (1.24%) Exchange Server 2000
13 12 (0.88%) SharePoint 2013
14 9 (0.66%) Lotus Domino
15 6 (0.44%) IBM Notes
15 6 (0.44%) BizTalk Server
16 5 (0.37%) JBoss
16 5 (0.37%) Tomcat
16 5 (0.37%) WorkSite
17 4 (0.29%) Office Communications Server
Applications
1 322 (23.52%) MS Excel
2 193 (14.10%) MS Office
3 21 (1.53%) MS PowerPoint
4 2 (0.15%) MS Visio
5 1 (0.073%) InDesign
5 1 (0.073%) MS Project
5 1 (0.073%) Adobe Creative Suite
Business Applications
1 8 (0.58%) SAP Oil and Gas
2 6 (0.44%) Dynamics CRM
3 4 (0.29%) Agresso
4 3 (0.22%) Magento
4 3 (0.22%) Fredhopper
5 2 (0.15%) RMDS
6 1 (0.073%) Oracle Applications
6 1 (0.073%) Line 500
Cloud Services
1 102 (7.45%) Office 365
2 17 (1.24%) Microsoft Azure
3 15 (1.10%) SaaS
4 12 (0.88%) Mimecast
5 9 (0.66%) IaaS
5 9 (0.66%) Amazon AWS
6 7 (0.51%) Cloud Computing
7 3 (0.22%) Amazon EC2
8 2 (0.15%) PaaS
9 1 (0.073%) Google Apps
9 1 (0.073%) Dropbox
Communications & Networking
1 318 (23.23%) Firewall
2 253 (18.48%) DNS
3 241 (17.60%) SAN
4 177 (12.93%) DHCP
5 176 (12.86%) TCP/IP
6 174 (12.71%) WAN
7 171 (12.49%) LAN
8 134 (9.79%) VPN
9 67 (4.89%) NAS
10 63 (4.60%) VLAN
11 49 (3.58%) VoIP
12 35 (2.56%) Internet
13 30 (2.19%) Wi-Fi
14 27 (1.97%) iSCSI
15 26 (1.90%) Fibre Channel
16 24 (1.75%) MPLS
17 22 (1.61%) Cisco ASA
18 21 (1.53%) Wireless
19 17 (1.24%) NetScaler
19 17 (1.24%) Network Security
Database & Business Intelligence
1 237 (17.31%) SQL Server
2 53 (3.87%) SQL Server 2008
3 27 (1.97%) SQL Server 2012
4 23 (1.68%) SQL Server 2005
5 16 (1.17%) MySQL
6 15 (1.10%) SQL Server Reporting Services
7 12 (0.88%) SQL Server Integration Services
8 9 (0.66%) Oracle Database
9 7 (0.51%) Informix
10 5 (0.37%) Crystal Reports
11 4 (0.29%) Big Data
11 4 (0.29%) SQL Server Analysis Services
12 3 (0.22%) OLAP
13 2 (0.15%) Oracle Reports
13 2 (0.15%) SQL Server 2000
13 2 (0.15%) EDRMS
13 2 (0.15%) Microsoft Analysis Services
14 1 (0.073%) Oracle OLAP
14 1 (0.073%) Sybase ASE
14 1 (0.073%) PostgreSQL
Development Applications
1 8 (0.58%) MSI
2 5 (0.37%) AdminStudio
3 3 (0.22%) Team Foundation Server
4 2 (0.15%) InstallShield
4 2 (0.15%) Visual Studio
4 2 (0.15%) SQL Server Management Studio (SSMS)
5 1 (0.073%) WinDbg
5 1 (0.073%) MSBuild
5 1 (0.073%) Jasmine
5 1 (0.073%) NUnit
5 1 (0.073%) CruiseControl
5 1 (0.073%) JIRA
5 1 (0.073%) FitNesse
5 1 (0.073%) TeamCity
5 1 (0.073%) Git (software)
General
1 140 (10.23%) Finance
2 79 (5.77%) Law
3 50 (3.65%) Telecoms
4 34 (2.48%) Back Office
4 34 (2.48%) Banking
5 30 (2.19%) Retail
6 29 (2.12%) Legal
7 21 (1.53%) Marketing
8 18 (1.31%) Manufacturing
8 18 (1.31%) Pharmaceutical
9 14 (1.02%) Front Office
10 12 (0.88%) Electronics
11 6 (0.44%) Advertising
12 4 (0.29%) French Language
12 4 (0.29%) Games
13 3 (0.22%) German Language
13 3 (0.22%) Spanish Language
13 3 (0.22%) Automotive
14 2 (0.15%) Publishing
14 2 (0.15%) Investment Banking
Libraries, Frameworks & Software Standards
1 29 (2.12%) .NET
2 15 (1.10%) HTML
2 15 (1.10%) Web Services
3 14 (1.02%) CSS
4 13 (0.95%) ASP.NET
5 12 (0.88%) XML
5 12 (0.88%) .NET Framework
5 12 (0.88%) WPF
6 11 (0.80%) Ruby on Rails
7 10 (0.73%) Entity Framework
8 7 (0.51%) Application Packaging
9 6 (0.44%) COM
10 4 (0.29%) Middleware
11 3 (0.22%) WCF
12 2 (0.15%) jQuery
12 2 (0.15%) WAP
12 2 (0.15%) AngularJS
13 1 (0.073%) AutoMapper
13 1 (0.073%) Durandal
13 1 (0.073%) Autofac
Miscellaneous
1 117 (8.55%) Data Centre
2 90 (6.57%) Blackberry
3 66 (4.82%) Analytical Skills
4 53 (3.87%) Clustering
5 43 (3.14%) Replication
6 31 (2.26%) Management Information System
7 29 (2.12%) Fat Client
7 29 (2.12%) Thin Client
8 15 (1.10%) Enterprise Storage
9 13 (0.95%) PDA
10 12 (0.88%) EMC VNX
11 11 (0.80%) Client/Server
12 10 (0.73%) CMDB
13 9 (0.66%) iPad
14 8 (0.58%) iPhone
14 8 (0.58%) DTV
15 6 (0.44%) IVR
15 6 (0.44%) BYOD
15 6 (0.44%) Distributed Denial-of-Service
16 5 (0.37%) Mathematics
Operating Systems
1 1064 (77.72%) Windows
2 493 (36.01%) Windows Server 2008
3 401 (29.29%) Windows Server 2012
4 220 (16.07%) Windows Server 2003
5 195 (14.24%) Linux
6 166 (12.13%) Windows 7
7 124 (9.06%) Windows 8
8 86 (6.28%) Windows XP
9 58 (4.24%) UNIX
10 47 (3.43%) Mac OS X
11 38 (2.78%) Windows 2000 Server
11 38 (2.78%) Red Hat Enterprise Linux
12 18 (1.31%) Ubuntu
13 16 (1.17%) Mac OS
13 16 (1.17%) CentOS
14 12 (0.88%) Solaris
15 9 (0.66%) Windows Vista
16 8 (0.58%) Debian
17 7 (0.51%) Android
18 6 (0.44%) Windows 2000
Processes & Methodologies
1 262 (19.14%) ITIL
2 71 (5.19%) Disaster Recovery
3 69 (5.04%) Service Delivery
4 61 (4.46%) Problem Management
5 59 (4.31%) Mentoring
6 58 (4.24%) Migration
7 56 (4.09%) Project Management
8 50 (3.65%) Network Management
9 43 (3.14%) Incident Management
10 36 (2.63%) Root Cause Analysis
11 32 (2.34%) Business Continuity
12 31 (2.26%) Load Balancing
12 31 (2.26%) Line Management
13 29 (2.12%) Service Management
13 29 (2.12%) Change Management
14 27 (1.97%) Configuration Management
14 27 (1.97%) Capacity Planning
15 26 (1.90%) Capacity Management
15 26 (1.90%) Server Building
15 26 (1.90%) CRM
Programming Languages
1 224 (16.36%) SQL
2 67 (4.89%) PowerShell
3 20 (1.46%) C
4 19 (1.39%) C#
4 19 (1.39%) T-SQL
5 18 (1.31%) JavaScript
6 17 (1.24%) Perl
7 16 (1.17%) Python
8 15 (1.10%) Bash Shell
9 14 (1.02%) Shell Script
10 13 (0.95%) Korn
10 13 (0.95%) VBScript
11 12 (0.88%) Ruby
12 11 (0.80%) VB
13 10 (0.73%) Java
14 6 (0.44%) PHP
15 3 (0.22%) VBA
16 2 (0.15%) C++
16 2 (0.15%) PL/SQL
16 2 (0.15%) VB.NET
Qualifications
1 268 (19.58%) Microsoft Certification
2 203 (14.83%) MCSE
3 143 (10.45%) Cisco Certification
4 123 (8.98%) CCNA
4 123 (8.98%) MCITP
5 96 (7.01%) MCP
6 82 (5.99%) MCSA
7 59 (4.31%) Security Cleared
8 57 (4.16%) VMware Certified Professional (VCP)
9 52 (3.80%) Degree
10 44 (3.21%) SC Cleared
11 41 (2.99%) CCNP
12 35 (2.56%) MCTS
13 33 (2.41%) ITIL Certification
14 31 (2.26%) Citrix Certification
15 23 (1.68%) CCA
16 18 (1.31%) DV Cleared
17 16 (1.17%) CCIE
18 8 (0.58%) VCAP
18 8 (0.58%) NCDA
Quality Assurance & Compliance
1 118 (8.62%) SLA
2 20 (1.46%) ISO/IEC 27001
3 10 (0.73%) QA
4 9 (0.66%) PCI DSS
5 3 (0.22%) ISO 9000
6 1 (0.073%) EMIR
6 1 (0.073%) Dodd-Frank
System Software
1 719 (52.52%) Active Directory
2 447 (32.65%) VMware Infrastructure
3 261 (19.07%) Hyper-V
4 109 (7.96%) XenApp
5 89 (6.50%) vSphere
6 56 (4.09%) XenDesktop
7 52 (3.80%) Terminal Services
8 48 (3.51%) VMware ESX
9 35 (2.56%) VMware ESXi
10 29 (2.12%) Microsoft App-V
11 22 (1.61%) vCloud
12 21 (1.53%) XenServer
13 12 (0.88%) VMware Server
13 12 (0.88%) ISA Server
14 10 (0.73%) Citrix Presentation Server
15 7 (0.51%) BitLocker
16 6 (0.44%) Xen
16 6 (0.44%) VMware Workstation
17 5 (0.37%) Forefront TMG
18 2 (0.15%) UAG
Systems Management
1 138 (10.08%) SCCM
2 76 (5.55%) SCOM
3 41 (2.99%) Backup Exec
4 19 (1.39%) WSUS
5 14 (1.02%) Norton AntiVirus
6 11 (0.80%) EMC NetWorker
7 10 (0.73%) SCVMM
8 9 (0.66%) McAfee ePO
9 7 (0.51%) SCOrch
9 7 (0.51%) Nagios
10 6 (0.44%) NetBackup
10 6 (0.44%) XenMobile
11 5 (0.37%) EdgeSight
12 4 (0.29%) AirWatch
12 4 (0.29%) Opscode Chef
13 3 (0.22%) SCDPM
13 3 (0.22%) SCSM
13 3 (0.22%) HP Data Protector
13 3 (0.22%) ARCserve
13 3 (0.22%) ZENworks
Vendors
1 742 (54.20%) VMware
2 624 (45.58%) Microsoft
3 404 (29.51%) Citrix
4 328 (23.96%) Cisco
5 145 (10.59%) HP
6 82 (5.99%) NetApp
7 63 (4.60%) Apple
8 49 (3.58%) Juniper
9 45 (3.29%) Dell
10 43 (3.14%) Veeam
11 40 (2.92%) 3PAR
12 38 (2.78%) CheckPoint
13 37 (2.70%) EMC
14 34 (2.48%) Avaya
15 33 (2.41%) Sophos
16 32 (2.34%) Red Hat
17 31 (2.26%) Symantec
17 31 (2.26%) SolarWinds
18 30 (2.19%) AppSense
18 30 (2.19%) Oracle
Manchester, Lancashire
Connected IT
Salary: £20000 - £45000 per annum + Benefits
Posted: Yesterday
Coventry, West Midlands (County)
ARC IT Recruitment Ltd
Salary: £28000 - £35000 Per Annum
Posted: Yesterday
Basingstoke, Hampshire
Connected IT
Salary: £30000 - £55000 per annum + Bonus + Benefits
Posted: Yesterday
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Senitor Associates
Salary: £35000 per annum
Posted: Yesterday
Wiltshire
Redrock Consulting Ltd
Salary: £25000 - £34000 per annum + Excellent Benefits
Posted: Yesterday
City, London
Greywood Associates Limited
Salary: £35000 - £40000 per annum + bens
Posted: Yesterday
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £27000 - £40000 per annum + Benefits
Posted: Yesterday
Amersham, Buckinghamshire
Interact Consulting
Salary: 30-35k
Posted: Yesterday
South East London
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
London
Webrecruit
Salary: Up to £30,000 per annum Plus Benefits Package
Posted: Yesterday
West Yorkshire
Harvey Nash plc
Salary: £35000 - £42000 per annum
Posted: Yesterday
Merseyside
Harvey Nash plc
Salary: £35000 per annum
Posted: Yesterday
Liverpool, Merseyside
Foresight Recruitment Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
TEKsystems
Salary: £190 - £250 per annum
Posted: 2 days ago
Kent
Coal IT Services
Salary: From £35,000 to £42,000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £47000.00 per annum + Benefits are superb
Posted: 2 days ago
Basildon, Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Chester, Cheshire
Senitor Associates
Salary: £35000 per annum
Posted: 3 days ago
Cheshire
Betting Appointments
Salary: £30000 - £36000 per annum
Posted: 3 days ago