The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Third Line Support
Rank 380 380 344
Rank change year-on-year
0 -36
Permanent jobs requiring a 3rd Line Support 714 789 958
As % of all permanent IT jobs located in England 0.78% 0.77% 0.86%
As % of the Job Titles category 0.80% 0.80% 0.89%
Number of salaries quoted 636 693 859
Median salary £35,500 £37,500 £35,750
Median salary % change year-on-year
-5.33% +4.89%
90% offered a salary of more than £28,500 £28,050 £28,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £34,143 £36,000 £34,500
% change year-on-year
-5.15% +4.34%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88740 98545 107138
As % of all permanent IT jobs located in England 96.38% 96.51% 96.50%
Number of salaries quoted 75724 82192 88489
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 28 June 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 208 £39,000 -2.50% 14
South East +17 196 £37,500 -2.59% 13
East of England +24 62 £37,500 +7.14% 5
West Midlands -4 59 £32,500 +1.56% 3
South West 0 52 £31,000 -1.58% 7
North West +23 51 £32,500 - 9
Yorkshire +38 47 £31,000 -11.42% 6
East Midlands +15 41 £32,500 -9.72% 3
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 June 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 1085 (71.33%) Windows
2 817 (53.71%) VMware
3 811 (53.32%) Microsoft
4 794 (52.20%) Active Directory
5 731 (48.06%) Windows Server
6 483 (31.76%) MS Exchange
7 460 (30.24%) Windows Server 2008
8 443 (29.13%) Windows Server 2012
9 421 (27.68%) Citrix
10 385 (25.31%) VMware Infrastructure
11 363 (23.87%) Firewall
12 355 (23.34%) Cisco
13 351 (23.08%) ITIL
14 293 (19.26%) Microsoft Certification
15 285 (18.74%) SAN
16 284 (18.67%) Hyper-V
17 277 (18.21%) MS Excel
18 275 (18.08%) Office 365
19 269 (17.69%) MS Office
20 258 (16.96%) Windows 7
21 250 (16.44%) LAN
22 248 (16.31%) SQL
23 247 (16.24%) Exchange Server 2010
24 238 (15.65%) Windows Server 2003
25 234 (15.38%) Linux
26 230 (15.12%) SQL Server
27 225 (14.79%) WAN
28 223 (14.66%) DNS
29 217 (14.27%) SCCM
30 205 (13.48%) MCSE

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 483 (31.76%) MS Exchange
2 247 (16.24%) Exchange Server 2010
3 181 (11.90%) Exchange Server 2013
4 116 (7.63%) SharePoint
5 109 (7.17%) IIS
6 105 (6.90%) Exchange Server 2007
7 72 (4.73%) Skype for Business
8 49 (3.22%) Exchange Server 2003
9 36 (2.37%) Blackberry Enterprise Server
10 24 (1.58%) Apache
10 24 (1.58%) Tomcat
11 21 (1.38%) Exchange Server 2000
12 17 (1.12%) CMS
13 16 (1.05%) WebSphere
14 10 (0.66%) IBM Notes
15 9 (0.59%) SharePoint Server
16 8 (0.53%) MQSeries
16 8 (0.53%) Office Communications Server
16 8 (0.53%) Site Server
17 6 (0.39%) SharePoint 2013
Applications
1 277 (18.21%) MS Excel
2 269 (17.69%) MS Office
3 16 (1.05%) MS PowerPoint
4 3 (0.20%) MS Visio
5 2 (0.13%) Spreadsheet
6 1 (0.066%) Adobe Creative Suite
Business Applications
1 12 (0.79%) Dynamics CRM
2 5 (0.33%) Dynamics AX
2 5 (0.33%) Unit4 Business World
3 4 (0.26%) Adobe Campaign
4 3 (0.20%) Dynamics NAV
4 3 (0.20%) SAP Oil and Gas
5 2 (0.13%) Cognos Planning
5 2 (0.13%) Exstream
5 2 (0.13%) ResourceLink
6 1 (0.066%) Maximo
6 1 (0.066%) Primavera
Cloud Services
1 275 (18.08%) Office 365
2 92 (6.05%) Microsoft Azure
3 33 (2.17%) Amazon AWS
4 28 (1.84%) SaaS
5 15 (0.99%) Cloud Computing
6 14 (0.92%) Mimecast
7 12 (0.79%) Google Apps
8 6 (0.39%) PaaS
9 4 (0.26%) iTunes
10 3 (0.20%) Amazon EC2
10 3 (0.20%) Amazon Glacier
10 3 (0.20%) Amazon S3
10 3 (0.20%) Virtual Private Cloud
11 2 (0.13%) OneDrive
12 1 (0.066%) Dropbox
12 1 (0.066%) Force.com
12 1 (0.066%) Google Analytics
12 1 (0.066%) IaaS
Communications & Networking
1 363 (23.87%) Firewall
2 285 (18.74%) SAN
3 250 (16.44%) LAN
4 225 (14.79%) WAN
5 223 (14.66%) DNS
6 172 (11.31%) DHCP
7 165 (10.85%) VPN
8 155 (10.19%) TCP/IP
9 90 (5.92%) VoIP
10 80 (5.26%) Internet
11 63 (4.14%) VLAN
12 60 (3.94%) NAS
13 45 (2.96%) Cisco ASA
14 42 (2.76%) Wireless
15 38 (2.50%) iSCSI
16 37 (2.43%) NetScaler
17 35 (2.30%) MPLS
18 34 (2.24%) Network Security
19 27 (1.78%) Cisco Nexus
20 25 (1.64%) OSPF
Database & Business Intelligence
1 230 (15.12%) SQL Server
2 37 (2.43%) SQL Server 2008
3 36 (2.37%) MySQL
4 32 (2.10%) SQL Server 2005
5 31 (2.04%) SQL Server 2012
6 15 (0.99%) Data Warehouse
7 8 (0.53%) SQL Server Integration Services
8 7 (0.46%) SQL Server Reporting Services
9 6 (0.39%) DB2
9 6 (0.39%) Relational Database
9 6 (0.39%) SQL Server 2014
10 5 (0.33%) BusinessObjects
10 5 (0.33%) Informix
11 4 (0.26%) Big Data
11 4 (0.26%) Oracle Database
12 3 (0.20%) Amazon RDS
13 2 (0.13%) Cognos Impromptu
13 2 (0.13%) Hadoop
13 2 (0.13%) IBM InfoSphere
13 2 (0.13%) SQL Server 2000
Development Applications
1 10 (0.66%) JIRA
2 5 (0.33%) Toad
3 4 (0.26%) Git (software)
3 4 (0.26%) ProC
3 4 (0.26%) Subversion
4 2 (0.13%) VSS/SourceSafe
5 1 (0.066%) Bugzilla
General
1 179 (11.77%) Finance
2 53 (3.48%) Telecoms
3 50 (3.29%) Law
3 50 (3.29%) Retail
4 38 (2.50%) Legal
5 27 (1.78%) Banking
6 20 (1.31%) Pharmaceutical
6 20 (1.31%) Publishing
7 18 (1.18%) Advertising
7 18 (1.18%) Manufacturing
8 16 (1.05%) Back Office
9 11 (0.72%) Financial Institution
10 10 (0.66%) Online Betting
11 8 (0.53%) Marketing
12 4 (0.26%) French Language
12 4 (0.26%) Games
12 4 (0.26%) German Language
12 4 (0.26%) Spanish Language
13 3 (0.20%) Electronics
14 2 (0.13%) Billing
Libraries, Frameworks & Software Standards
1 50 (3.29%) .NET
2 38 (2.50%) Web Services
3 28 (1.84%) XML
4 24 (1.58%) HTML
5 21 (1.38%) ASP.NET
6 18 (1.18%) CSS
7 16 (1.05%) Software Packaging
8 13 (0.85%) Middleware
9 11 (0.72%) Ruby on Rails
10 7 (0.46%) ASP.NET MVC
11 6 (0.39%) COM
12 5 (0.33%) ASP.NET MVC 4
12 5 (0.33%) ASP.NET MVC 5
12 5 (0.33%) ASP.NET Web Forms
12 5 (0.33%) WebSphere MQ
13 4 (0.26%) 802.1X
13 4 (0.26%) REST
13 4 (0.26%) SOAP
13 4 (0.26%) XSLT
13 4 (0.26%) X-Windows
Miscellaneous
1 132 (8.68%) Data Centre
2 87 (5.72%) Clustering
3 83 (5.46%) Analytical Skills
4 70 (4.60%) Blackberry
5 46 (3.02%) Fat Client
5 46 (3.02%) Thin Client
6 45 (2.96%) Replication
7 35 (2.30%) Driving Licence
8 28 (1.84%) Enterprise Software
9 20 (1.31%) Private Cloud
10 18 (1.18%) Client/Server
10 18 (1.18%) iPhone
11 17 (1.12%) Computer Science
12 16 (1.05%) Handset
12 16 (1.05%) Management Information System
13 15 (0.99%) EPoS
13 15 (0.99%) iPad
14 14 (0.92%) Mathematics
15 13 (0.85%) AS400
15 13 (0.85%) iSeries
Operating Systems
1 1085 (71.33%) Windows
2 731 (48.06%) Windows Server
3 460 (30.24%) Windows Server 2008
4 443 (29.13%) Windows Server 2012
5 258 (16.96%) Windows 7
6 238 (15.65%) Windows Server 2003
7 234 (15.38%) Linux
8 116 (7.63%) Windows 10
9 113 (7.43%) Windows 8
10 73 (4.80%) Unix
11 59 (3.88%) Windows XP
12 38 (2.50%) Red Hat Enterprise Linux
13 37 (2.43%) Windows 2000 Server
14 31 (2.04%) AIX
15 30 (1.97%) Android
16 27 (1.78%) Mac OS X
17 22 (1.45%) HPUX
17 22 (1.45%) Ubuntu
18 20 (1.31%) Apple iOS
18 20 (1.31%) Solaris
Processes & Methodologies
1 351 (23.08%) ITIL
2 90 (5.92%) Disaster Recovery
3 83 (5.46%) Mentoring
4 61 (4.01%) Change Management
5 59 (3.88%) Project Management
6 57 (3.75%) Service Delivery
7 46 (3.02%) Service Management
8 45 (2.96%) Problem Management
9 43 (2.83%) High Availability
9 43 (2.83%) Root Cause Analysis
10 37 (2.43%) Migration
11 35 (2.30%) Time Management
12 32 (2.10%) Incident Management
12 32 (2.10%) Kalman Filter
13 31 (2.04%) Data Protection
14 29 (1.91%) CRM
15 27 (1.78%) Coaching
15 27 (1.78%) Load Balancing
16 26 (1.71%) Change Control
17 24 (1.58%) Web Filtering
Programming Languages
1 248 (16.31%) SQL
2 145 (9.53%) PowerShell
3 37 (2.43%) C
4 35 (2.30%) VBScript
5 31 (2.04%) Java
6 28 (1.84%) Perl
7 27 (1.78%) Bash Shell
8 23 (1.51%) C#
9 22 (1.45%) Python
10 20 (1.31%) JavaScript
11 17 (1.12%) Shell Script
12 13 (0.85%) Korn
13 11 (0.72%) C++
13 11 (0.72%) Ruby
14 9 (0.59%) VB
15 8 (0.53%) RPG
16 7 (0.46%) VB.NET
17 6 (0.39%) T-SQL
18 5 (0.33%) AWK
18 5 (0.33%) Progress 4GL
Qualifications
1 293 (19.26%) Microsoft Certification
2 205 (13.48%) MCSE
3 158 (10.39%) Cisco Certification
4 109 (7.17%) CCNA
5 104 (6.84%) Security Cleared
6 92 (6.05%) MCSA
7 78 (5.13%) VMware Certified Professional (VCP)
8 77 (5.06%) SC Cleared
9 65 (4.27%) MCITP
10 64 (4.21%) MCP
11 62 (4.08%) Degree
12 55 (3.62%) CCNP
13 37 (2.43%) ITIL Certification
14 33 (2.17%) Citrix Certification
15 23 (1.51%) MCDST
16 16 (1.05%) CCA
17 15 (0.99%) MCTS
18 13 (0.85%) CCIE
19 12 (0.79%) MCT
20 11 (0.72%) DV Cleared
Quality Assurance & Compliance
1 117 (7.69%) SLA
2 9 (0.59%) ISO/IEC 27001
3 6 (0.39%) QA
4 3 (0.20%) PCI DSS
5 2 (0.13%) Data Quality
5 2 (0.13%) ISAE 3402
System Software
1 794 (52.20%) Active Directory
2 385 (25.31%) VMware Infrastructure
3 284 (18.67%) Hyper-V
4 200 (13.15%) XenApp
5 136 (8.94%) vSphere
6 114 (7.50%) XenDesktop
7 87 (5.72%) VMware ESXi
8 65 (4.27%) VMware ESX
9 40 (2.63%) Microsoft App-V
10 38 (2.50%) Terminal Services
11 32 (2.10%) XenServer
12 30 (1.97%) Virtual Servers
13 25 (1.64%) Terminal Server
14 21 (1.38%) Citrix Presentation Server
15 20 (1.31%) Virtual Machines
16 16 (1.05%) BitLocker
17 13 (0.85%) VMware Workstation
18 12 (0.79%) VMware Server
19 11 (0.72%) KVM
20 10 (0.66%) Virtual Desktop
Systems Management
1 217 (14.27%) SCCM
2 96 (6.31%) SCOM
3 79 (5.19%) WSUS
4 73 (4.80%) Backup Exec
5 25 (1.64%) NetBackup
6 23 (1.51%) Microsoft Data Protection Manager
7 22 (1.45%) Microsoft Clustering
8 20 (1.31%) Nagios
9 19 (1.25%) AirWatch
9 19 (1.25%) Norton AntiVirus
10 17 (1.12%) SCDPM
11 16 (1.05%) FortiGate
11 16 (1.05%) Icinga
12 14 (0.92%) Failover Clustering
12 14 (0.92%) SCVMM
13 12 (0.79%) DatAdvantage
13 12 (0.79%) Tivoli
14 11 (0.72%) EMC NetWorker
14 11 (0.72%) McAfee ePO
14 11 (0.72%) Puppet
Vendors
1 817 (53.71%) VMware
2 811 (53.32%) Microsoft
3 421 (27.68%) Citrix
4 355 (23.34%) Cisco
5 171 (11.24%) HP
6 96 (6.31%) IBM
7 67 (4.40%) EMC
8 65 (4.27%) Dell
9 61 (4.01%) Symantec
10 58 (3.81%) Veeam
11 52 (3.42%) NetApp
12 46 (3.02%) Avaya
13 45 (2.96%) Apple
13 45 (2.96%) F5
14 44 (2.89%) Juniper
15 41 (2.70%) CheckPoint
16 39 (2.56%) Red Hat
17 31 (2.04%) Oracle
18 23 (1.51%) Intel Security
19 22 (1.45%) LANDesk
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 3 hours ago
Ipswich, Suffolk
Harvey Nash plc
Salary: £16000 - £25000 per annum + benefits
Posted: 2 hours ago
Walsall, West Midlands (County)
Coburg Banks IT
Salary: £27500 - £35000 per annum + Pension, Bonus
Posted: 2 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £32000 per annum
Posted: 1 hour ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £30,000 per annum + excellent training opportunities
Posted: 2 hours ago
City, London
Comtecs
Salary: £55000 - £65000 Per Annum + Bonus + Excellent Benefits
Posted: 1 hour ago
Berkshire
ninesharp
Salary: £40000 - £45000 per annum + Quarterly Bonus, Pension etc...
Posted: Yesterday
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £30000 - £32000 per annum
Posted: 22 hours ago
High Wycombe, Buckinghamshire
Verticality Ltd
Salary: £28000 - £32000 per annum, Benefits Benefits
Posted: 23 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £43.28 per hour
Posted: 18 hours ago
Heywood, Lancashire
Oscar
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Solihull, West Midlands (County)
Experis Ltd
Salary: £23000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Bradford, West Yorkshire
Employ Solutions
Salary: Up to £32,000 per annum Excellent benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Verticality Ltd
Salary: £35000 - £45000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Search Consultancy
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Cheshire
Mortimer Spinks
Posted: 4 days ago
Lancashire
Talent International
Salary: £30000 - £40000 per annum + pension, health
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 3 days ago
London
Latcom Ltd
Salary: From £40,000 to £43,000 per annum + Bonus + Good Benefits
Posted: 5 days ago
Walsall, West Midlands (County)
Colossus Associates
Salary: £28000 - £32000 per annum
Posted: 3 days ago
Cheshire
Mortimer Spinks
Salary: £35000 per annum
Posted: 6 days ago
Chorley, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Salary: Up to £40k
Posted: 4 days ago
London
Coal IT Services
Salary: From £35,000 to £39,000 per annum + 15% bonus + benefits
Posted: 5 days ago
East London
Millshill Recruitment Ltd
Salary: Up to £50,000 per annum + bens
Posted: 5 days ago
East London
Nationwide People Ltd
Salary: £35000 - £42000 Per Annum + Company Benefits
Posted: 4 days ago
London
Computer People
Salary: £32000.00 - £35000.00 per annum
Posted: 6 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 6 days ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £35000 - £55000 per annum + generous package
Posted: 5 days ago