The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 365 356 365
Rank change year-on-year
-9 +9
Permanent jobs requiring a 3rd Line Support 732 821 685
As % of all permanent IT jobs located in England 0.73% 0.75% 0.67%
As % of the Job Titles category 0.78% 0.79% 0.71%
Number of salaries quoted 636 734 598
Average salary £37,500 £35,000 £33,500
Average salary % change year-on-year
+7.14% +4.47%
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 22 May 2015.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 260 £40,000 - 19
South East -31 184 £38,500 +14.92% 20
East of England -8 76 £35,000 - 4
South West -8 54 £32,500 +6.55% 9
West Midlands +7 48 £34,500 +6.15% 14
North West -15 47 £30,500 -6.15% 16
Yorkshire +12 32 £35,000 - 2
East Midlands +20 30 £36,000 +20.00% 2
North East +5 5 £35,000 +40.00% 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1179 (76.46%) Windows
2 903 (58.56%) VMware
3 813 (52.72%) Active Directory
4 756 (49.03%) Microsoft
5 620 (40.21%) MS Exchange
6 537 (34.82%) Windows Server 2008
7 508 (32.94%) VMware Infrastructure
8 450 (29.18%) Citrix
9 399 (25.88%) Windows Server 2012
10 378 (24.51%) Cisco
11 369 (23.93%) MS Excel
12 356 (23.09%) Firewall
13 347 (22.50%) SAN
14 339 (21.98%) Microsoft Certification
15 312 (20.23%) Exchange Server 2010
16 307 (19.91%) SQL Server
17 304 (19.71%) Hyper-V
18 294 (19.07%) Windows Server 2003
19 293 (19.00%) ITIL
20 279 (18.09%) SQL
21 275 (17.83%) DNS
22 254 (16.47%) MCSE
23 221 (14.33%) Linux
24 217 (14.07%) MS Office
25 209 (13.55%) TCP/IP
26 205 (13.29%) DHCP
27 195 (12.65%) HP
28 189 (12.26%) SharePoint
29 177 (11.48%) Windows 7
29 177 (11.48%) Exchange Server 2013

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 620 (40.21%) MS Exchange
2 312 (20.23%) Exchange Server 2010
3 189 (12.26%) SharePoint
4 177 (11.48%) Exchange Server 2013
5 152 (9.86%) Exchange Server 2007
6 134 (8.69%) IIS
7 118 (7.65%) Lync
8 95 (6.16%) Exchange Server 2003
9 63 (4.09%) Blackberry Enterprise Server
10 22 (1.43%) SharePoint 2010
11 19 (1.23%) Apache
12 16 (1.04%) SharePoint 2013
13 12 (0.78%) Tomcat
14 11 (0.71%) SharePoint Server
15 10 (0.65%) WebSphere
15 10 (0.65%) Lotus Domino
15 10 (0.65%) WebSphere Application Server
16 9 (0.58%) IBM Notes
17 8 (0.52%) IBM HTTP Server
17 8 (0.52%) MQSeries
Applications
1 369 (23.93%) MS Excel
2 217 (14.07%) MS Office
3 29 (1.88%) MS PowerPoint
4 5 (0.32%) Spreadsheet
5 3 (0.19%) MS Visio
6 1 (0.065%) Acrobat
6 1 (0.065%) MS Project
Business Applications
1 8 (0.52%) Dynamics CRM
2 4 (0.26%) Magento
2 4 (0.26%) Fredhopper
2 4 (0.26%) Dynamics NAV
3 3 (0.19%) SAP Oil and Gas
4 1 (0.065%) Oracle Applications
4 1 (0.065%) Dynamics GP
4 1 (0.065%) RMDS
4 1 (0.065%) Line 500
Cloud Services
1 93 (6.03%) Office 365
2 21 (1.36%) SaaS
3 13 (0.84%) Microsoft Azure
3 13 (0.84%) Amazon AWS
4 6 (0.39%) Mimecast
5 5 (0.32%) Amazon EC2
6 4 (0.26%) IaaS
7 3 (0.19%) PaaS
8 2 (0.13%) Virtual Private Cloud
8 2 (0.13%) Dropbox
9 1 (0.065%) Google Apps
9 1 (0.065%) Cloud Computing
Communications & Networking
1 356 (23.09%) Firewall
2 347 (22.50%) SAN
3 275 (17.83%) DNS
4 209 (13.55%) TCP/IP
5 205 (13.29%) DHCP
6 168 (10.89%) LAN
7 159 (10.31%) WAN
8 147 (9.53%) VPN
9 97 (6.29%) NAS
10 75 (4.86%) VoIP
11 61 (3.96%) VLAN
12 58 (3.76%) Wireless
13 49 (3.18%) Internet
14 48 (3.11%) Fibre Channel
15 38 (2.46%) Cisco ASA
16 36 (2.33%) iSCSI
17 30 (1.95%) SSL
18 29 (1.88%) MPLS
19 27 (1.75%) Wi-Fi
20 22 (1.43%) Network Security
Database & Business Intelligence
1 307 (19.91%) SQL Server
2 69 (4.47%) SQL Server 2008
3 42 (2.72%) SQL Server 2005
4 16 (1.04%) SQL Server 2012
4 16 (1.04%) MySQL
5 14 (0.91%) Oracle Reports
5 14 (0.91%) SQL Server 2000
6 12 (0.78%) Oracle Database
7 10 (0.65%) SQL Server Reporting Services
8 8 (0.52%) Crystal Reports
8 8 (0.52%) DB2
9 7 (0.45%) MS Access
9 7 (0.45%) SQL Server Integration Services
10 4 (0.26%) Relational Database
11 3 (0.19%) EDRMS
12 2 (0.13%) IDOL
12 2 (0.13%) OLAP
13 1 (0.065%) RDBMS
13 1 (0.065%) PostgreSQL
13 1 (0.065%) Sybase ASE
Development Applications
1 7 (0.45%) MSI
2 5 (0.32%) Visual Studio
2 5 (0.32%) Team Foundation Server
3 4 (0.26%) InstallShield
4 3 (0.19%) AdminStudio
4 3 (0.19%) JIRA
4 3 (0.19%) WinDbg
5 2 (0.13%) Git (software)
6 1 (0.065%) NUnit
6 1 (0.065%) FitNesse
6 1 (0.065%) CruiseControl
6 1 (0.065%) SQL Server Management Studio (SSMS)
6 1 (0.065%) MSBuild
6 1 (0.065%) Jasmine
6 1 (0.065%) TeamCity
General
1 117 (7.59%) Finance
2 72 (4.67%) Law
3 57 (3.70%) Telecoms
4 51 (3.31%) Banking
5 43 (2.79%) Back Office
6 36 (2.33%) Retail
7 30 (1.95%) Legal
8 17 (1.10%) Marketing
9 12 (0.78%) Manufacturing
10 10 (0.65%) Front Office
11 9 (0.58%) Advertising
12 8 (0.52%) French Language
13 7 (0.45%) Games
14 5 (0.32%) German Language
15 4 (0.26%) Investment Banking
16 3 (0.19%) Financial Institution
16 3 (0.19%) Automotive
16 3 (0.19%) Electronics
16 3 (0.19%) Spanish Language
17 2 (0.13%) Publishing
Libraries, Frameworks & Software Standards
1 48 (3.11%) .NET
2 23 (1.49%) ASP.NET
3 22 (1.43%) Web Services
4 20 (1.30%) XML
5 15 (0.97%) HTML
5 15 (0.97%) Application Packaging
6 12 (0.78%) CSS
7 11 (0.71%) Middleware
8 9 (0.58%) COM
8 9 (0.58%) Entity Framework
8 9 (0.58%) WPF
9 8 (0.52%) .NET Framework
9 8 (0.52%) JDBC
9 8 (0.52%) J2EE
10 5 (0.32%) Ajax
11 4 (0.26%) jQuery
12 3 (0.19%) WCF
13 2 (0.13%) AngularJS
13 2 (0.13%) LAMP
13 2 (0.13%) JTAPI
Miscellaneous
1 109 (7.07%) Blackberry
2 103 (6.68%) Analytical Skills
3 54 (3.50%) Clustering
4 49 (3.18%) Replication
5 27 (1.75%) Thin Client
5 27 (1.75%) Fat Client
6 24 (1.56%) Management Information System
7 20 (1.30%) Computer Science
7 20 (1.30%) PDA
8 17 (1.10%) Enterprise Storage
9 15 (0.97%) Client/Server
10 14 (0.91%) IVR
11 13 (0.84%) Hedge funds
12 12 (0.78%) CMDB
13 10 (0.65%) iPhone
13 10 (0.65%) User Experience
13 10 (0.65%) Statistics
14 8 (0.52%) Social Media
14 8 (0.52%) Enterprise Software
14 8 (0.52%) Social Network
Operating Systems
1 1179 (76.46%) Windows
2 537 (34.82%) Windows Server 2008
3 399 (25.88%) Windows Server 2012
4 294 (19.07%) Windows Server 2003
5 221 (14.33%) Linux
6 177 (11.48%) Windows 7
7 136 (8.82%) Windows XP
8 120 (7.78%) Windows 8
9 57 (3.70%) UNIX
10 54 (3.50%) Red Hat Enterprise Linux
11 30 (1.95%) Mac OS X
12 29 (1.88%) CentOS
13 20 (1.30%) Mac OS
14 14 (0.91%) AIX
14 14 (0.91%) Solaris
15 13 (0.84%) Windows 2000 Server
16 12 (0.78%) Windows Vista
17 8 (0.52%) Android
18 7 (0.45%) Windows 2000
18 7 (0.45%) Ubuntu
Processes & Methodologies
1 293 (19.00%) ITIL
2 80 (5.19%) Service Delivery
3 75 (4.86%) Disaster Recovery
4 57 (3.70%) Mentoring
5 53 (3.44%) Project Management
6 50 (3.24%) Problem Management
7 47 (3.05%) Migration
8 36 (2.33%) Root Cause Analysis
8 36 (2.33%) Network Management
9 35 (2.27%) Incident Management
10 34 (2.20%) Change Management
11 33 (2.14%) Service Management
12 32 (2.08%) Time Management
13 28 (1.82%) Business Continuity
14 26 (1.69%) Load Balancing
15 24 (1.56%) Configuration Management
16 21 (1.36%) Agile Software Development
17 19 (1.23%) CRM
18 17 (1.10%) E-Commerce
18 17 (1.10%) Performance Monitoring
Programming Languages
1 279 (18.09%) SQL
2 94 (6.10%) PowerShell
3 30 (1.95%) Java
3 30 (1.95%) C#
4 23 (1.49%) T-SQL
5 22 (1.43%) VBScript
5 22 (1.43%) C
6 20 (1.30%) Perl
7 16 (1.04%) VB
8 15 (0.97%) Shell Script
9 14 (0.91%) JavaScript
10 13 (0.84%) Bash Shell
11 8 (0.52%) PHP
12 6 (0.39%) C++
13 5 (0.32%) PL/SQL
14 4 (0.26%) Korn
14 4 (0.26%) VB.NET
15 3 (0.19%) Python
15 3 (0.19%) XPath
16 2 (0.13%) Ruby
Qualifications
1 339 (21.98%) Microsoft Certification
2 254 (16.47%) MCSE
3 176 (11.41%) Cisco Certification
4 146 (9.47%) MCSA
5 141 (9.14%) CCNA
6 112 (7.26%) MCITP
7 109 (7.07%) VMware Certified Professional (VCP)
8 107 (6.94%) MCP
9 80 (5.19%) Degree
10 68 (4.41%) Security Cleared
10 68 (4.41%) CCNP
11 55 (3.57%) Citrix Certification
12 42 (2.72%) SC Cleared
13 41 (2.66%) CCA
14 34 (2.20%) ITIL Certification
15 28 (1.82%) MCTS
16 21 (1.36%) DV Cleared
17 12 (0.78%) VCAP
18 10 (0.65%) VCP5
18 10 (0.65%) CCIE
Quality Assurance & Compliance
1 115 (7.46%) SLA
2 8 (0.52%) ISO/IEC 27001
3 5 (0.32%) PCI DSS
4 3 (0.19%) ISO 9000
4 3 (0.19%) QA
5 1 (0.065%) EMIR
5 1 (0.065%) Dodd-Frank
System Software
1 813 (52.72%) Active Directory
2 508 (32.94%) VMware Infrastructure
3 304 (19.71%) Hyper-V
4 152 (9.86%) vSphere
5 150 (9.73%) XenApp
6 95 (6.16%) XenDesktop
7 50 (3.24%) VMware ESX
7 50 (3.24%) Terminal Services
8 41 (2.66%) XenServer
9 38 (2.46%) vCloud
10 28 (1.82%) VMware ESXi
11 20 (1.30%) Microsoft App-V
12 17 (1.10%) Terminal Server
13 14 (0.91%) Xen
14 13 (0.84%) VMware Server
15 7 (0.45%) ISA Server
16 6 (0.39%) Citrix Presentation Server
17 4 (0.26%) Forefront TMG
17 4 (0.26%) Microsoft Virtual Server
17 4 (0.26%) Firmware
Systems Management
1 156 (10.12%) SCCM
2 69 (4.47%) SCOM
3 61 (3.96%) Backup Exec
4 36 (2.33%) WSUS
5 20 (1.30%) Norton AntiVirus
6 18 (1.17%) NetBackup
7 15 (0.97%) FortiGate
8 13 (0.84%) EMC NetWorker
9 11 (0.71%) Veritas Storage Foundation
10 8 (0.52%) Opsview
10 8 (0.52%) SCDPM
10 8 (0.52%) Systems Management Server (SMS)
11 7 (0.45%) OpenView Configuration Management
12 6 (0.39%) ZENworks
12 6 (0.39%) Netcool
13 5 (0.32%) Nagios
13 5 (0.32%) ARCserve
13 5 (0.32%) Tivoli
13 5 (0.32%) Unicenter
13 5 (0.32%) EdgeSight
Vendors
1 903 (58.56%) VMware
2 756 (49.03%) Microsoft
3 450 (29.18%) Citrix
4 378 (24.51%) Cisco
5 195 (12.65%) HP
6 110 (7.13%) NetApp
7 80 (5.19%) Oracle
8 73 (4.73%) Dell
9 68 (4.41%) Symantec
10 67 (4.35%) EMC
11 59 (3.83%) Juniper
12 55 (3.57%) Veeam
13 49 (3.18%) 3PAR
14 45 (2.92%) CheckPoint
15 44 (2.85%) Apple
16 41 (2.66%) IBM
17 36 (2.33%) Red Hat
18 33 (2.14%) Bloomberg
19 31 (2.01%) Sophos
20 30 (1.95%) Avaya
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 1 hour ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 hours ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 hours ago
City, London
Michael Bailey Associates
Posted: 6 hours ago
Manchester, Lancashire
Uniting Ambition
Salary: £30k - 40k per year + Benefits
Posted: 7 hours ago
Cheshire
ReThink Recruitment
Salary: £38000.00 - £42000.00 per annum + excellent flexible benefits
Posted: 7 hours ago
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 9 hours ago
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 9 hours ago
Northwich, Cheshire
Senitor Associates
Salary: £32000 - £34000 per annum + including car allowance
Posted: 9 hours ago
Chester, Cheshire
Senitor Associates
Salary: £28000 - £33000 per annum + Benefits Package
Posted: 9 hours ago
Haywards Heath, West Sussex
Complete Tech Limited
Salary: From £24,000 to £30,000 per annum
Posted: Yesterday
Staines, Middlesex
TELSTRA Associates
Salary: From £34,000 to £36,000 per annum £34-36k+
Posted: Yesterday
Kettering, Northamptonshire
Coal IT Services
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Kent
Coal IT Services
Salary: From £35,000 to £42,000 per annum + Benefits
Posted: Yesterday
East London
Lorien Resourcing
Posted: Yesterday
Surrey
Ashdown IT
Salary: £42600 per annum + pension, healthcare & training
Posted: Yesterday
Surrey
Ashdown IT
Salary: £42600 per annum
Posted: Yesterday
Tonbridge, Kent
Volt
Posted: Yesterday
Staffordshire
Informatiq Consulting
Salary: £30000 - £35000 per annum + Pension, healthcare, bonus
Posted: 2 days ago
Bromley, Kent
Heat Recruitment
Salary: From £30,000 to £38,000 per annum
Posted: 2 days ago