The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 371 353 361
Rank change year-on-year
-18 +8
Permanent jobs requiring a 3rd Line Support 716 872 947
As % of all permanent IT jobs located in England 0.78% 0.85% 0.85%
As % of the Job Titles category 0.81% 0.88% 0.88%
Number of salaries quoted 621 762 854
Median salary £37,000 £37,500 £35,000
Median salary % change year-on-year
-1.33% +7.14%
90% offered a salary of more than £28,500 £28,150 £27,500
10% offered a salary of more than £46,000 £50,000 £47,500
UK excluding London median salary £35,000 £36,000 £33,500
% change year-on-year
-2.77% +7.46%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88516 98705 108009
As % of all permanent IT jobs located in England 96.33% 96.53% 96.52%
Number of salaries quoted 75297 81883 89237
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 29 May 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +16 197 £38,000 -1.29% 20
London -62 193 £38,750 +0.64% 22
West Midlands -4 67 £34,000 +4.61% 5
East of England +15 66 £37,500 +7.14% 5
North West +21 57 £35,000 +11.11% 12
South West -7 50 £32,000 -1.53% 5
Yorkshire +24 45 £34,000 -2.85% 4
East Midlands +20 43 £33,000 -8.33% 3
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 May 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 1102 (71.47%) Windows
2 827 (53.63%) VMware
3 810 (52.53%) Microsoft
4 805 (52.20%) Active Directory
5 740 (47.99%) Windows Server
6 516 (33.46%) MS Exchange
7 472 (30.61%) Windows Server 2008
8 460 (29.83%) Windows Server 2012
9 421 (27.30%) Citrix
10 393 (25.49%) Firewall
11 385 (24.97%) Cisco
12 372 (24.12%) VMware Infrastructure
13 346 (22.44%) ITIL
14 313 (20.30%) SAN
15 300 (19.46%) MS Excel
16 289 (18.74%) Microsoft Certification
17 271 (17.57%) Hyper-V
18 269 (17.44%) Exchange Server 2010
19 262 (16.99%) Office 365
19 262 (16.99%) MS Office
20 257 (16.67%) Windows 7
21 251 (16.28%) SQL
22 250 (16.21%) LAN
23 245 (15.89%) Windows Server 2003
24 244 (15.82%) SQL Server
25 225 (14.59%) Linux
26 223 (14.46%) WAN
27 216 (14.01%) DNS
28 209 (13.55%) MCSE
29 208 (13.49%) SCCM

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 516 (33.46%) MS Exchange
2 269 (17.44%) Exchange Server 2010
3 196 (12.71%) Exchange Server 2013
4 134 (8.69%) IIS
5 111 (7.20%) Exchange Server 2007
6 106 (6.87%) SharePoint
7 67 (4.35%) Skype for Business
8 63 (4.09%) Exchange Server 2003
9 37 (2.40%) Blackberry Enterprise Server
10 30 (1.95%) Exchange Server 2000
10 30 (1.95%) Tomcat
11 24 (1.56%) Apache
12 20 (1.30%) WebSphere
13 15 (0.97%) CMS
14 10 (0.65%) IBM Notes
15 9 (0.58%) SharePoint Server
15 9 (0.58%) Site Server
16 8 (0.52%) MQSeries
16 8 (0.52%) Office Communications Server
17 7 (0.45%) SharePoint 2013
Applications
1 300 (19.46%) MS Excel
2 262 (16.99%) MS Office
3 12 (0.78%) MS PowerPoint
4 7 (0.45%) Adobe Creative Suite
5 4 (0.26%) MS Visio
6 2 (0.13%) Adobe Premiere
6 2 (0.13%) Spreadsheet
Business Applications
1 13 (0.84%) Dynamics CRM
2 8 (0.52%) Unit4 Business World
3 5 (0.32%) Dynamics AX
4 4 (0.26%) Adobe Campaign
4 4 (0.26%) Cognos Planning
4 4 (0.26%) ResourceLink
4 4 (0.26%) SAP Oil and Gas
5 3 (0.19%) Dynamics NAV
6 2 (0.13%) Exstream
6 2 (0.13%) SAP SRM
7 1 (0.065%) Maximo
7 1 (0.065%) Primavera
Cloud Services
1 262 (16.99%) Office 365
2 89 (5.77%) Microsoft Azure
3 30 (1.95%) SaaS
4 23 (1.49%) Amazon AWS
5 12 (0.78%) Google Apps
5 12 (0.78%) Mimecast
6 10 (0.65%) Cloud Computing
7 5 (0.32%) IaaS
8 3 (0.19%) Amazon EC2
8 3 (0.19%) Amazon Glacier
8 3 (0.19%) Amazon S3
8 3 (0.19%) iTunes
8 3 (0.19%) PaaS
8 3 (0.19%) Virtual Private Cloud
9 2 (0.13%) OneDrive
10 1 (0.065%) Dropbox
10 1 (0.065%) Force.com
Communications & Networking
1 393 (25.49%) Firewall
2 313 (20.30%) SAN
3 250 (16.21%) LAN
4 223 (14.46%) WAN
5 216 (14.01%) DNS
6 175 (11.35%) VPN
7 163 (10.57%) DHCP
8 150 (9.73%) TCP/IP
9 89 (5.77%) VoIP
10 86 (5.58%) Internet
11 69 (4.47%) VLAN
12 59 (3.83%) NAS
13 56 (3.63%) Cisco ASA
14 49 (3.18%) Wireless
15 42 (2.72%) iSCSI
16 38 (2.46%) Network Security
17 31 (2.01%) Cisco Nexus
18 30 (1.95%) NetScaler
19 29 (1.88%) MPLS
20 27 (1.75%) SSL
Database & Business Intelligence
1 244 (15.82%) SQL Server
2 36 (2.33%) SQL Server 2008
3 33 (2.14%) MySQL
4 32 (2.08%) SQL Server 2012
5 29 (1.88%) SQL Server 2005
6 16 (1.04%) Data Warehouse
7 9 (0.58%) SQL Server Integration Services
8 7 (0.45%) BusinessObjects
8 7 (0.45%) Relational Database
9 6 (0.39%) SQL Server 2014
10 5 (0.32%) Oracle Database
10 5 (0.32%) SQL Server Reporting Services
11 4 (0.26%) Big Data
11 4 (0.26%) Cognos Impromptu
11 4 (0.26%) Informix
12 3 (0.19%) Amazon RDS
12 3 (0.19%) GIS
12 3 (0.19%) PostgreSQL
13 2 (0.13%) SAP BW
13 2 (0.13%) SQL Server 2000
Development Applications
1 11 (0.71%) JIRA
2 9 (0.58%) Toad
3 7 (0.45%) ProC
4 5 (0.32%) Git (software)
4 5 (0.32%) Subversion
5 3 (0.19%) Team Foundation Server
6 2 (0.13%) VSS/SourceSafe
7 1 (0.065%) Atlassian Bamboo
7 1 (0.065%) Bugzilla
7 1 (0.065%) Hudson
7 1 (0.065%) Jenkins
General
1 193 (12.52%) Finance
2 59 (3.83%) Telecoms
3 50 (3.24%) Retail
4 49 (3.18%) Law
5 39 (2.53%) Legal
6 28 (1.82%) Banking
7 24 (1.56%) Advertising
8 21 (1.36%) Pharmaceutical
9 18 (1.17%) Manufacturing
10 13 (0.84%) Publishing
11 10 (0.65%) Back Office
12 9 (0.58%) Financial Institution
12 9 (0.58%) Marketing
13 5 (0.32%) Electronics
13 5 (0.32%) Online Betting
14 4 (0.26%) Games
14 4 (0.26%) Spanish Language
15 2 (0.13%) Billing
15 2 (0.13%) French Language
15 2 (0.13%) German Language
Libraries, Frameworks & Software Standards
1 57 (3.70%) .NET
2 29 (1.88%) XML
3 26 (1.69%) HTML
3 26 (1.69%) Web Services
4 24 (1.56%) ASP.NET
5 17 (1.10%) CSS
6 14 (0.91%) Middleware
7 12 (0.78%) Software Packaging
8 11 (0.71%) ASP.NET MVC
8 11 (0.71%) Ruby on Rails
9 9 (0.58%) ASP.NET MVC 4
9 9 (0.58%) ASP.NET MVC 5
9 9 (0.58%) ASP.NET Web Forms
9 9 (0.58%) WebSphere MQ
10 7 (0.45%) 802.1X
10 7 (0.45%) WSH
11 5 (0.32%) COM
11 5 (0.32%) X-Windows
12 4 (0.26%) REST
12 4 (0.26%) XSLT
Miscellaneous
1 121 (7.85%) Data Centre
2 89 (5.77%) Analytical Skills
3 85 (5.51%) Blackberry
4 83 (5.38%) Clustering
5 45 (2.92%) Replication
6 41 (2.66%) Fat Client
6 41 (2.66%) Thin Client
7 36 (2.33%) Driving Licence
8 30 (1.95%) Enterprise Software
9 25 (1.62%) iPhone
10 22 (1.43%) Client/Server
11 21 (1.36%) Computer Science
12 18 (1.17%) Handset
13 16 (1.04%) Smartphone
14 15 (0.97%) Private Cloud
15 14 (0.91%) iPad
16 13 (0.84%) AS400
16 13 (0.84%) EqualLogic
16 13 (0.84%) iSeries
16 13 (0.84%) Management Information System
Operating Systems
1 1102 (71.47%) Windows
2 740 (47.99%) Windows Server
3 472 (30.61%) Windows Server 2008
4 460 (29.83%) Windows Server 2012
5 257 (16.67%) Windows 7
6 245 (15.89%) Windows Server 2003
7 225 (14.59%) Linux
8 126 (8.17%) Windows 8
9 99 (6.42%) Windows 10
10 81 (5.25%) Unix
11 63 (4.09%) Windows XP
12 46 (2.98%) Windows 2000 Server
13 44 (2.85%) Android
14 36 (2.33%) Mac OS X
15 26 (1.69%) Red Hat Enterprise Linux
16 25 (1.62%) Apple iOS
17 22 (1.43%) Ubuntu
18 20 (1.30%) AIX
18 20 (1.30%) Solaris
19 17 (1.10%) HPUX
Processes & Methodologies
1 346 (22.44%) ITIL
2 91 (5.90%) Disaster Recovery
3 74 (4.80%) Mentoring
4 69 (4.47%) Change Management
5 59 (3.83%) Problem Management
6 58 (3.76%) Service Delivery
7 49 (3.18%) Root Cause Analysis
8 46 (2.98%) Project Management
8 46 (2.98%) Service Management
9 43 (2.79%) High Availability
10 39 (2.53%) Time Management
11 37 (2.40%) Incident Management
12 36 (2.33%) Data Protection
13 35 (2.27%) Migration
14 34 (2.20%) CRM
15 28 (1.82%) Load Balancing
16 23 (1.49%) Kalman Filter
17 22 (1.43%) Agile Software Development
18 21 (1.36%) Patch Management
19 20 (1.30%) Coaching
Programming Languages
1 251 (16.28%) SQL
2 140 (9.08%) PowerShell
3 46 (2.98%) VBScript
4 41 (2.66%) Java
5 34 (2.20%) C#
6 33 (2.14%) C
7 28 (1.82%) Perl
8 27 (1.75%) Bash Shell
8 27 (1.75%) JavaScript
9 25 (1.62%) C++
10 22 (1.43%) Python
11 17 (1.10%) Shell Script
12 16 (1.04%) Korn
13 14 (0.91%) Ruby
14 9 (0.58%) VB.NET
15 8 (0.52%) RPG
15 8 (0.52%) T-SQL
15 8 (0.52%) VB
16 5 (0.32%) AWK
16 5 (0.32%) Progress 4GL
Qualifications
1 289 (18.74%) Microsoft Certification
2 209 (13.55%) MCSE
3 163 (10.57%) Cisco Certification
4 114 (7.39%) CCNA
5 101 (6.55%) Security Cleared
6 91 (5.90%) MCSA
7 88 (5.71%) VMware Certified Professional (VCP)
8 79 (5.12%) SC Cleared
9 73 (4.73%) MCITP
10 70 (4.54%) MCP
11 54 (3.50%) CCNP
12 53 (3.44%) Degree
13 39 (2.53%) Citrix Certification
14 32 (2.08%) ITIL Certification
15 21 (1.36%) MCDST
16 20 (1.30%) CCA
17 19 (1.23%) CCIE
18 17 (1.10%) MCTS
19 11 (0.71%) ACSA
20 10 (0.65%) MCT
Quality Assurance & Compliance
1 122 (7.91%) SLA
2 10 (0.65%) ISO/IEC 27001
3 5 (0.32%) QA
4 4 (0.26%) PCI DSS
5 2 (0.13%) Data Quality
5 2 (0.13%) ISAE 3402
System Software
1 805 (52.20%) Active Directory
2 372 (24.12%) VMware Infrastructure
3 271 (17.57%) Hyper-V
4 194 (12.58%) XenApp
5 134 (8.69%) vSphere
6 112 (7.26%) XenDesktop
7 80 (5.19%) VMware ESXi
8 65 (4.22%) VMware ESX
9 34 (2.20%) Terminal Services
10 31 (2.01%) Microsoft App-V
11 29 (1.88%) XenServer
12 26 (1.69%) Terminal Server
13 21 (1.36%) Citrix Presentation Server
14 16 (1.04%) VMware Workstation
15 13 (0.84%) Microsoft Virtual Server
16 11 (0.71%) BitLocker
16 11 (0.71%) VMware Server
17 10 (0.65%) Tivoli Workload Scheduler
17 10 (0.65%) vCloud
18 6 (0.39%) KVM
Systems Management
1 208 (13.49%) SCCM
2 96 (6.23%) SCOM
3 68 (4.41%) Backup Exec
4 66 (4.28%) WSUS
5 24 (1.56%) Microsoft Data Protection Manager
5 24 (1.56%) NetBackup
6 21 (1.36%) Nagios
7 19 (1.23%) AirWatch
8 17 (1.10%) SCDPM
8 17 (1.10%) SCVMM
9 16 (1.04%) FortiGate
10 15 (0.97%) McAfee ePO
11 14 (0.91%) Norton AntiVirus
12 11 (0.71%) Tivoli
13 10 (0.65%) DatAdvantage
13 10 (0.65%) Icinga
14 9 (0.58%) Cisco CUCM
15 8 (0.52%) EMC NetWorker
16 7 (0.45%) XenMobile
17 6 (0.39%) Puppet
Vendors
1 827 (53.63%) VMware
2 810 (52.53%) Microsoft
3 421 (27.30%) Citrix
4 385 (24.97%) Cisco
5 162 (10.51%) HP
6 99 (6.42%) IBM
7 70 (4.54%) Dell
8 59 (3.83%) Symantec
8 59 (3.83%) Veeam
9 58 (3.76%) Apple
10 56 (3.63%) Avaya
11 55 (3.57%) EMC
12 54 (3.50%) Juniper
12 54 (3.50%) NetApp
13 48 (3.11%) F5
14 43 (2.79%) CheckPoint
15 31 (2.01%) Red Hat
16 29 (1.88%) Oracle
17 27 (1.75%) Intel Security
18 24 (1.56%) LANDesk
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 28-35k
Posted: 2 days ago
Manchester, Lancashire
Coburg Banks IT
Salary: £27000 - £30000 per annum + Excellent Benefits
Posted: 2 days ago
Dorset
Talent International
Salary: £28000 - £30000 per annum
Posted: 4 days ago
London
EXCELerate
Salary: £30,000 per annum Pension
Posted: 5 days ago
Northampton, Northamptonshire
Maclean Moore Consulting
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
West Sussex
Candidate Source
Salary: £23,000 - £28,000 per annum starting salary
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £38,000 per annum
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £43.28 per hour
Posted: 2 days ago
London
Austin Fraser
Salary: £45000 - £55000 per annum + benefits
Posted: 4 days ago
Walsall, West Midlands (County)
Bluetownonline
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 2 days ago
Liverpool, Merseyside
Mortimer Spinks
Salary: £32000 - £36000 per annum
Posted: 4 days ago
West Sussex
Comtecs
Salary: £48000 - £50000 Per Annum +Oncall +Bonus
Posted: 2 days ago
Central London / West End
Complete Tech Limited
Salary: Up to £40,000 per annum +4X basic salary life cover+travel insurance+p
Posted: 3 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Rossendale, Lancashire
Oscar
Salary: £25000 - £30000 per annum + Training, Benefits
Posted: 3 days ago
Bracknell, Berkshire
Vantage Recruitment Solutions Ltd
Salary: From £40,000 to £50,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Ascent People Ltd
Salary: £32000 - £36000 per annum + Bonus, Pension, Gym
Posted: 5 days ago
Solihull, West Midlands (County)
VIQU
Salary: Market related
Posted: 3 days ago
Birmingham, West Midlands (County)
Venturi
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 4 days ago
London
Refreshing Recruitment
Salary: £38000 - £40000 per annum + bens
Posted: 3 days ago
London
Computer People
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Negotiable on skills and experience
Posted: 4 days ago
City, London
Franklin Fitch Limited
Salary: From £27,000 to £39,000 per annum
Posted: 6 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 2 days ago
Peterborough, Cambridgeshire
Network ITR
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Cheshire
Mortimer Spinks
Posted: 5 days ago
Cheadle, Cheshire
Oscar
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £30,000 to £35,000 per annum includes profit share plus pension,
Posted: 4 days ago
Kingston Upon Thames, Surrey
Complete Tech Limited
Salary: Up to £35,000 per annum
Posted: 5 days ago