The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 348 396 380
Rank change year-on-year
+48 -16
Permanent jobs requiring a 3rd Line Support 794 692 662
As % of all permanent IT jobs located in England 0.77% 0.64% 0.63%
As % of the Job Titles category 0.81% 0.68% 0.67%
Number of salaries quoted 684 628 584
Average salary £37,500 £35,000 £34,000
Average salary % change year-on-year
+7.14% +2.94%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £50,000 £45,500 £50,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97873 102079 98901
As % of all permanent IT jobs located in England 94.81% 94.56% 94.82%
Number of salaries quoted 81046 83378 83612
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £27,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 1 April 2015.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 271 £40,000 +4.57% 23
South East -20 197 £40,000 +8.10% 16
East of England +4 80 £40,000 +17.64% 7
North West +23 59 £33,000 +1.53% 8
South West +7 59 £34,000 +4.61% 14
Yorkshire +38 54 £30,500 +1.66% 3
West Midlands +13 52 £34,500 +15.00% 9
East Midlands +23 27 £32,500 +8.33% 4
North East -14 2 £35,000 +40.00%
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 1 April 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1275 (77.37%) Windows
2 975 (59.16%) VMware
3 885 (53.70%) Active Directory
4 843 (51.15%) Microsoft
5 690 (41.87%) MS Exchange
6 611 (37.08%) Windows Server 2008
7 538 (32.65%) VMware Infrastructure
8 495 (30.04%) Citrix
9 457 (27.73%) Cisco
10 405 (24.58%) Windows Server 2012
11 401 (24.33%) MS Excel
12 399 (24.21%) Microsoft Certification
13 395 (23.97%) SAN
14 376 (22.82%) Firewall
15 363 (22.03%) Windows Server 2003
16 359 (21.78%) SQL Server
17 345 (20.93%) ITIL
18 334 (20.27%) Exchange Server 2010
19 319 (19.36%) SQL
20 316 (19.17%) DNS
21 315 (19.11%) Hyper-V
22 312 (18.93%) MCSE
23 237 (14.38%) MS Office
24 232 (14.08%) TCP/IP
25 221 (13.41%) Linux
26 216 (13.11%) DHCP
27 211 (12.80%) Cisco Certification
28 206 (12.50%) HP
29 203 (12.32%) LAN
30 201 (12.20%) SharePoint

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 1 April 2015, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 690 (41.87%) MS Exchange
2 334 (20.27%) Exchange Server 2010
3 201 (12.20%) SharePoint
4 194 (11.77%) Exchange Server 2013
5 161 (9.77%) Exchange Server 2007
6 158 (9.59%) IIS
7 149 (9.04%) Exchange Server 2003
8 138 (8.37%) Lync
9 57 (3.46%) Blackberry Enterprise Server
10 25 (1.52%) Tomcat
11 22 (1.33%) Apache
12 20 (1.21%) WebSphere
12 20 (1.21%) SharePoint 2010
13 18 (1.09%) WebSphere Application Server
14 16 (0.97%) IBM HTTP Server
15 14 (0.85%) MQSeries
15 14 (0.85%) SharePoint Server
16 13 (0.79%) SharePoint 2013
17 11 (0.67%) CMS
18 10 (0.61%) BizTalk Server
Applications
1 401 (24.33%) MS Excel
2 237 (14.38%) MS Office
3 20 (1.21%) MS PowerPoint
4 11 (0.67%) MS Visio
5 8 (0.49%) Spreadsheet
6 4 (0.24%) AutoCAD
7 3 (0.18%) Photoshop
8 2 (0.12%) MS Project
8 2 (0.12%) Acrobat
Business Applications
1 10 (0.61%) Dynamics NAV
1 10 (0.61%) Dynamics CRM
2 5 (0.30%) Dynamics AX
2 5 (0.30%) Retail-J
3 4 (0.24%) Magento
3 4 (0.24%) Fredhopper
3 4 (0.24%) Oracle Cash Management
3 4 (0.24%) SAP Oil and Gas
4 2 (0.12%) PeopleSoft HRMS
5 1 (0.061%) Pegasus Opera
5 1 (0.061%) RMDS
5 1 (0.061%) assyst
5 1 (0.061%) Dynamics GP
5 1 (0.061%) Oracle EBS R12
Cloud Services
1 105 (6.37%) Office 365
2 17 (1.03%) SaaS
3 11 (0.67%) Microsoft Azure
4 5 (0.30%) Amazon AWS
4 5 (0.30%) Amazon EC2
5 4 (0.24%) IaaS
5 4 (0.24%) PaaS
6 3 (0.18%) Google Apps
7 2 (0.12%) Virtual Private Cloud
Communications & Networking
1 395 (23.97%) SAN
2 376 (22.82%) Firewall
3 316 (19.17%) DNS
4 232 (14.08%) TCP/IP
5 216 (13.11%) DHCP
6 203 (12.32%) LAN
7 199 (12.08%) WAN
8 179 (10.86%) VPN
9 105 (6.37%) NAS
10 92 (5.58%) VoIP
11 80 (4.85%) Wireless
12 71 (4.31%) Cisco ASA
12 71 (4.31%) VLAN
13 57 (3.46%) Fibre Channel
13 57 (3.46%) iSCSI
14 56 (3.40%) Internet
15 40 (2.43%) SSL
16 35 (2.12%) NetScaler
17 34 (2.06%) MPLS
17 34 (2.06%) Network Security
Database & Business Intelligence
1 359 (21.78%) SQL Server
2 77 (4.67%) SQL Server 2008
3 57 (3.46%) SQL Server 2005
4 29 (1.76%) Oracle Reports
5 25 (1.52%) SQL Server 2000
6 19 (1.15%) MySQL
7 18 (1.09%) SQL Server 2012
8 16 (0.97%) DB2
9 11 (0.67%) Crystal Reports
10 9 (0.55%) MS Access
11 7 (0.42%) EDRMS
11 7 (0.42%) IDOL
11 7 (0.42%) Oracle Database
12 4 (0.24%) Relational Database
12 4 (0.24%) SQL Server Reporting Services
13 1 (0.061%) Sybase ASE
13 1 (0.061%) MariaDB
13 1 (0.061%) SQL Server Integration Services
13 1 (0.061%) SQL Server Analysis Services
13 1 (0.061%) PostgreSQL
Development Applications
1 7 (0.42%) Visual Studio
2 5 (0.30%) Team Foundation Server
3 3 (0.18%) VSS/SourceSafe
3 3 (0.18%) JIRA
3 3 (0.18%) MSI
4 2 (0.12%) InstallShield
4 2 (0.12%) WinDbg
5 1 (0.061%) AdminStudio
5 1 (0.061%) NetBeans
5 1 (0.061%) Subversion
5 1 (0.061%) Git (software)
5 1 (0.061%) Eclipse
General
1 162 (9.83%) Finance
2 63 (3.82%) Law
2 63 (3.82%) Retail
3 60 (3.64%) Telecoms
4 55 (3.34%) Banking
5 36 (2.18%) Back Office
6 31 (1.88%) Legal
7 17 (1.03%) Advertising
8 13 (0.79%) Manufacturing
9 6 (0.36%) Games
9 6 (0.36%) Investment Banking
9 6 (0.36%) Marketing
10 5 (0.30%) French Language
11 4 (0.24%) Electronics
12 3 (0.18%) Automotive
12 3 (0.18%) German Language
13 2 (0.12%) Financial Institution
14 1 (0.061%) Spanish Language
14 1 (0.061%) Publishing
14 1 (0.061%) Billing
Libraries, Frameworks & Software Standards
1 50 (3.03%) .NET
2 26 (1.58%) ASP.NET
2 26 (1.58%) Web Services
3 25 (1.52%) HTML
4 19 (1.15%) XML
4 19 (1.15%) CSS
5 17 (1.03%) Middleware
6 16 (0.97%) Application Packaging
7 14 (0.85%) JDBC
7 14 (0.85%) J2EE
8 11 (0.67%) Ajax
9 8 (0.49%) COM
10 4 (0.24%) WSE
11 3 (0.18%) .NET Framework
12 2 (0.12%) Software Packaging
12 2 (0.12%) jQuery
12 2 (0.12%) Regular Expression
12 2 (0.12%) LAMP
12 2 (0.12%) JTAPI
13 1 (0.061%) ActiveMQ
Miscellaneous
1 119 (7.22%) Analytical Skills
2 114 (6.92%) Blackberry
3 71 (4.31%) Clustering
4 43 (2.61%) Replication
5 32 (1.94%) Computer Science
6 26 (1.58%) Fat Client
6 26 (1.58%) Thin Client
7 20 (1.21%) PDA
8 19 (1.15%) Client/Server
8 19 (1.15%) Management Information System
9 17 (1.03%) Statistics
10 16 (0.97%) Enterprise Storage
11 12 (0.73%) Hedge funds
11 12 (0.73%) User Experience
11 12 (0.73%) IVR
12 11 (0.67%) CMDB
12 11 (0.67%) Enterprise Software
13 9 (0.55%) EPoS
14 8 (0.49%) Mathematics
14 8 (0.49%) PKI
Operating Systems
1 1275 (77.37%) Windows
2 611 (37.08%) Windows Server 2008
3 405 (24.58%) Windows Server 2012
4 363 (22.03%) Windows Server 2003
5 221 (13.41%) Linux
6 193 (11.71%) Windows 7
7 150 (9.10%) Windows XP
8 128 (7.77%) Windows 8
9 71 (4.31%) UNIX
10 50 (3.03%) Red Hat Enterprise Linux
11 31 (1.88%) Mac OS X
12 27 (1.64%) CentOS
13 25 (1.52%) Solaris
14 21 (1.27%) AIX
15 12 (0.73%) Mac OS
16 11 (0.67%) Windows Vista
17 10 (0.61%) Windows 2000
17 10 (0.61%) Apple iOS
18 8 (0.49%) Android
19 4 (0.24%) Windows Mobile
Processes & Methodologies
1 345 (20.93%) ITIL
2 85 (5.16%) Service Delivery
3 83 (5.04%) Disaster Recovery
4 74 (4.49%) Mentoring
5 57 (3.46%) Problem Management
6 51 (3.09%) Incident Management
7 48 (2.91%) Project Management
8 44 (2.67%) Change Management
8 44 (2.67%) Root Cause Analysis
9 43 (2.61%) Migration
10 38 (2.31%) Service Management
11 37 (2.25%) Time Management
12 29 (1.76%) Load Balancing
13 27 (1.64%) Configuration Management
14 26 (1.58%) Kalman Filter
15 24 (1.46%) Business Continuity
15 24 (1.46%) Business Intelligence
15 24 (1.46%) E-Commerce
16 21 (1.27%) Network Management
17 20 (1.21%) Performance Monitoring
Programming Languages
1 319 (19.36%) SQL
2 106 (6.43%) PowerShell
3 58 (3.52%) Java
4 29 (1.76%) C
5 25 (1.52%) Perl
6 23 (1.40%) C#
7 22 (1.33%) VBScript
8 21 (1.27%) T-SQL
9 18 (1.09%) Shell Script
10 16 (0.97%) Bash Shell
11 15 (0.91%) VB
12 12 (0.73%) JavaScript
13 7 (0.42%) C++
14 6 (0.36%) PL/SQL
15 5 (0.30%) PHP
16 4 (0.24%) VB.NET
16 4 (0.24%) Korn
17 3 (0.18%) XPath
17 3 (0.18%) Python
18 2 (0.12%) sed
Qualifications
1 399 (24.21%) Microsoft Certification
2 312 (18.93%) MCSE
3 211 (12.80%) Cisco Certification
4 189 (11.47%) MCSA
5 160 (9.71%) CCNA
6 129 (7.83%) MCITP
7 121 (7.34%) VMware Certified Professional (VCP)
8 115 (6.98%) MCP
9 97 (5.89%) Degree
10 90 (5.46%) CCNP
11 79 (4.79%) Security Cleared
12 76 (4.61%) Citrix Certification
13 60 (3.64%) SC Cleared
14 57 (3.46%) CCA
15 33 (2.00%) MCTS
16 28 (1.70%) DV Cleared
17 25 (1.52%) ITIL Certification
18 18 (1.09%) JNCIA
19 16 (0.97%) VCP5
20 15 (0.91%) VCAP
Quality Assurance & Compliance
1 112 (6.80%) SLA
2 10 (0.61%) ISO/IEC 27001
3 7 (0.42%) PCI DSS
4 6 (0.36%) Sarbanes-Oxley
5 2 (0.12%) QA
5 2 (0.12%) ISO 9000
System Software
1 885 (53.70%) Active Directory
2 538 (32.65%) VMware Infrastructure
3 315 (19.11%) Hyper-V
4 196 (11.89%) XenApp
5 186 (11.29%) vSphere
6 109 (6.61%) XenDesktop
7 59 (3.58%) VMware ESX
8 47 (2.85%) XenServer
9 46 (2.79%) Terminal Services
10 45 (2.73%) VMware ESXi
11 38 (2.31%) vCloud
12 23 (1.40%) Terminal Server
13 19 (1.15%) ISA Server
13 19 (1.15%) Microsoft App-V
14 14 (0.85%) VMware Server
15 13 (0.79%) Xen
16 11 (0.67%) Citrix Presentation Server
17 8 (0.49%) Forefront TMG
18 5 (0.30%) Firmware
19 3 (0.18%) Microsoft Virtual Server
Systems Management
1 167 (10.13%) SCCM
2 83 (5.04%) SCOM
3 72 (4.37%) Backup Exec
4 40 (2.43%) WSUS
5 35 (2.12%) NetBackup
6 25 (1.52%) FortiGate
7 24 (1.46%) Norton AntiVirus
8 15 (0.91%) Nagios
9 13 (0.79%) EMC NetWorker
10 12 (0.73%) Veritas Storage Foundation
10 12 (0.73%) ARCserve
10 12 (0.73%) Symantec Enterprise Vault
11 11 (0.67%) SCVMM
12 10 (0.61%) Systems Management Server (SMS)
13 9 (0.55%) OpenView Configuration Management
13 9 (0.55%) SCDPM
13 9 (0.55%) Opsview
14 8 (0.49%) EdgeSight
14 8 (0.49%) Netcool
15 7 (0.42%) Unicenter
Vendors
1 975 (59.16%) VMware
2 843 (51.15%) Microsoft
3 495 (30.04%) Citrix
4 457 (27.73%) Cisco
5 206 (12.50%) HP
6 105 (6.37%) Symantec
7 101 (6.13%) Dell
8 99 (6.01%) Oracle
9 95 (5.76%) NetApp
10 93 (5.64%) Juniper
11 78 (4.73%) EMC
12 66 (4.00%) IBM
13 61 (3.70%) CheckPoint
14 56 (3.40%) Veeam
14 56 (3.40%) Apple
15 43 (2.61%) SolarWinds
16 42 (2.55%) Bloomberg
17 39 (2.37%) F5
18 38 (2.31%) 3PAR
19 35 (2.12%) Red Hat
Winchester, Hampshire
Sparsholt College Hampshire
Salary: From £23,187 to £26,939 per annum
Posted: 2 hours ago
London
Latcom Ltd
Salary: From £35,000 to £42,000 per annum + Benefits
Posted: 5 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £220.00 - £250.00 per day
Posted: 20 hours ago
Oldham, Lancashire
Search Consultancy
Posted: 20 hours ago
London
Kelway Ltd
Salary: Up to £44,000 per annum
Posted: 22 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £41000 - £42000 per annum + £1,200 DV Clearance allowance
Posted: Yesterday
Chorley, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum plus benefits
Posted: Yesterday
Gloucestershire
IT Talent Solutions
Salary: From £20,000 to £33,000 per annum
Posted: Yesterday
Gloucestershire
Ampersand Consulting
Salary: £32000 - £36000 per annum + Benefits
Posted: Yesterday
South East London
Anthony James Consulting
Salary: From £35,000 to £40,000 per annum 25 days holidays Pension//Life Insur
Posted: Yesterday
Manchester, Lancashire
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
City, London
Oscar Associates (UK) Ltd
Salary: £26000 - £34000 per annum + Healthcare, Pension, Bonus
Posted: Yesterday
Nottingham, Nottinghamshire
Sanderson
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: Yesterday
Bury, Lancashire
Circle Recruitment
Salary: £25000 - £30000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
EasyWebRecruitment.com
Salary: £30-£35K
Posted: Yesterday
Grimsby, South Humberside
PNG Recruitment Solutions
Salary: From £25,000 to £27,000 per annum
Posted: 2 days ago
Broxbourne, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £29000 - £35000 per annum
Posted: 2 days ago
London
Harrington Starr
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 2 days ago
Staffordshire
TEKsystems
Salary: £28000 - £32000 per annum + Benefits
Posted: 2 days ago