The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 355 326 394
Rank change year-on-year
-29 +68
Permanent jobs requiring a 3rd Line Support 807 937 673
As % of all permanent IT jobs located in England 0.85% 0.96% 0.70%
As % of the Job Titles category 0.88% 0.99% 0.72%
Number of salaries quoted 713 804 598
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £29,000 £28,150 £27,500
10% offered a salary of more than £50,000 £49,400 £47,500
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
91358 94470 93145
As % of all permanent IT jobs located in England 96.12% 96.49% 96.27%
Number of salaries quoted 77495 78985 75634
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 14 February 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -43 255 £38,500 -3.75% 22
South East +19 252 £37,500 - 32
South West +19 93 £32,500 -4.41% 7
East of England +5 69 £34,000 -8.10% 10
West Midlands -48 55 £31,250 -13.79% 9
North West -5 48 £31,500 -1.56% 9
Yorkshire -43 21 £32,500 +4.83% 9
East Midlands +6 16 £33,000 -12.00% 2
Midlands - 6 £52,000 -
North East 0 2 £24,000 -29.92%
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 14 February 2016, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1132 (73.94%) Windows
2 789 (51.53%) Active Directory
3 779 (50.88%) VMware
4 753 (49.18%) Microsoft
5 728 (47.55%) Windows Server
6 561 (36.64%) MS Exchange
7 527 (34.42%) Windows Server 2008
8 488 (31.87%) Windows Server 2012
9 451 (29.46%) Firewall
10 430 (28.09%) Cisco
11 404 (26.39%) VMware Infrastructure
12 395 (25.80%) Citrix
13 318 (20.77%) MS Excel
14 317 (20.71%) ITIL
15 313 (20.44%) Microsoft Certification
16 309 (20.18%) Exchange Server 2010
17 297 (19.40%) SAN
18 272 (17.77%) Hyper-V
19 265 (17.31%) SQL
20 257 (16.79%) SQL Server
20 257 (16.79%) Windows Server 2003
21 249 (16.26%) MCSE
22 244 (15.94%) MS Office
23 242 (15.81%) LAN
24 236 (15.41%) DNS
25 219 (14.30%) Finance
26 216 (14.11%) VPN
27 215 (14.04%) WAN
28 214 (13.98%) Office 365
29 204 (13.32%) Exchange Server 2013

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 14 February 2016, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 561 (36.64%) MS Exchange
2 309 (20.18%) Exchange Server 2010
3 204 (13.32%) Exchange Server 2013
4 148 (9.67%) IIS
5 120 (7.84%) Exchange Server 2007
6 119 (7.77%) SharePoint
7 80 (5.23%) Exchange Server 2003
8 64 (4.18%) Skype for Business
9 51 (3.33%) Blackberry Enterprise Server
10 37 (2.42%) Exchange Server 2000
11 23 (1.50%) Tomcat
12 21 (1.37%) SharePoint 2010
13 18 (1.18%) Apache
14 17 (1.11%) WebSphere
15 11 (0.72%) SharePoint Server
16 10 (0.65%) Site Server
17 7 (0.46%) BizTalk Server
17 7 (0.46%) CMS
17 7 (0.46%) IBM Notes
18 6 (0.39%) MQSeries
Applications
1 318 (20.77%) MS Excel
2 244 (15.94%) MS Office
3 7 (0.46%) Adobe Creative Suite
3 7 (0.46%) MS PowerPoint
3 7 (0.46%) MS Visio
4 3 (0.20%) Adobe Premiere
4 3 (0.20%) Spreadsheet
Business Applications
1 7 (0.46%) Remedy ITSM
2 6 (0.39%) SAP Oil and Gas
3 5 (0.33%) Unit4 Business World
4 4 (0.26%) Cognos Planning
4 4 (0.26%) Dynamics CRM
4 4 (0.26%) ResourceLink
5 2 (0.13%) Dynamics AX
5 2 (0.13%) Dynamics NAV
5 2 (0.13%) SAP SRM
6 1 (0.065%) Primavera
Cloud Services
1 214 (13.98%) Office 365
2 38 (2.48%) Microsoft Azure
3 23 (1.50%) IaaS
4 18 (1.18%) Google Apps
5 14 (0.91%) Amazon AWS
5 14 (0.91%) SaaS
6 8 (0.52%) Cloud Computing
6 8 (0.52%) Mimecast
7 4 (0.26%) Amazon EC2
7 4 (0.26%) Amazon S3
8 3 (0.20%) Amazon Glacier
9 1 (0.065%) Dropbox
9 1 (0.065%) Force.com
9 1 (0.065%) OneDrive
9 1 (0.065%) PaaS
9 1 (0.065%) Virtual Private Cloud
Communications & Networking
1 451 (29.46%) Firewall
2 297 (19.40%) SAN
3 242 (15.81%) LAN
4 236 (15.41%) DNS
5 216 (14.11%) VPN
6 215 (14.04%) WAN
7 187 (12.21%) TCP/IP
8 165 (10.78%) DHCP
9 81 (5.29%) VoIP
10 78 (5.09%) VLAN
11 67 (4.38%) Internet
12 53 (3.46%) NAS
13 50 (3.27%) Cisco ASA
14 43 (2.81%) Wireless
15 40 (2.61%) Network Security
16 32 (2.09%) SSL
17 31 (2.02%) iSCSI
17 31 (2.02%) Wi-Fi
18 28 (1.83%) MPLS
19 24 (1.57%) Cisco Nexus
Database & Business Intelligence
1 257 (16.79%) SQL Server
2 36 (2.35%) SQL Server 2005
3 32 (2.09%) SQL Server 2008
4 30 (1.96%) SQL Server 2012
5 16 (1.05%) MySQL
6 10 (0.65%) PostgreSQL
7 9 (0.59%) Informix
8 8 (0.52%) SQL Server Reporting Services
9 7 (0.46%) Big Data
9 7 (0.46%) GIS
9 7 (0.46%) SQL Server Integration Services
10 5 (0.33%) Crystal Reports
10 5 (0.33%) Data Warehouse
10 5 (0.33%) Oracle Database
11 4 (0.26%) BusinessObjects
11 4 (0.26%) Cognos Impromptu
12 3 (0.20%) Amazon RDS
12 3 (0.20%) Relational Database
12 3 (0.20%) SQL Server 2000
13 2 (0.13%) IBM InfoSphere
Development Applications
1 11 (0.72%) Toad
2 9 (0.59%) ProC
3 6 (0.39%) JIRA
4 3 (0.20%) Hudson
4 3 (0.20%) Team Foundation Server
5 2 (0.13%) Jenkins
6 1 (0.065%) Atlassian Bamboo
6 1 (0.065%) Git (software)
6 1 (0.065%) SQL Server Management Studio (SSMS)
6 1 (0.065%) Subversion
6 1 (0.065%) VSS/SourceSafe
General
1 219 (14.30%) Finance
2 55 (3.59%) Law
3 50 (3.27%) Retail
4 45 (2.94%) Telecoms
5 29 (1.89%) Pharmaceutical
6 23 (1.50%) Advertising
7 22 (1.44%) Legal
8 16 (1.05%) Back Office
8 16 (1.05%) Banking
8 16 (1.05%) Manufacturing
9 9 (0.59%) Marketing
10 7 (0.46%) Electronics
11 4 (0.26%) Japanese Language
12 2 (0.13%) Automotive
12 2 (0.13%) Front Office
12 2 (0.13%) Games
12 2 (0.13%) Publishing
12 2 (0.13%) Spanish Language
13 1 (0.065%) Aerospace
13 1 (0.065%) Local Government
Libraries, Frameworks & Software Standards
1 44 (2.87%) .NET
2 30 (1.96%) HTML
3 23 (1.50%) XML
4 22 (1.44%) CSS
5 19 (1.24%) Ruby on Rails
6 16 (1.05%) ASP.NET
7 14 (0.91%) Middleware
8 11 (0.72%) ASP.NET MVC
8 11 (0.72%) ASP.NET MVC 4
8 11 (0.72%) ASP.NET MVC 5
8 11 (0.72%) ASP.NET Web Forms
8 11 (0.72%) WebSphere MQ
9 8 (0.52%) Web Services
10 7 (0.46%) WSH
11 6 (0.39%) 802.1X
12 4 (0.26%) Software Packaging
12 4 (0.26%) XSLT
13 3 (0.20%) COM
13 3 (0.20%) X-Windows
14 2 (0.13%) J2EE
Miscellaneous
1 133 (8.69%) Data Centre
2 111 (7.25%) Blackberry
3 82 (5.36%) Analytical Skills
4 71 (4.64%) Clustering
5 40 (2.61%) Driving Licence
5 40 (2.61%) Replication
6 33 (2.16%) Computer Science
7 27 (1.76%) Management Information System
8 25 (1.63%) iPhone
9 23 (1.50%) Client/Server
10 21 (1.37%) Enterprise Software
11 20 (1.31%) Fat Client
11 20 (1.31%) Thin Client
11 20 (1.31%) Video Conferencing
12 18 (1.18%) Hedge funds
13 17 (1.11%) EqualLogic
13 17 (1.11%) Equities
14 13 (0.85%) Visualisation
15 11 (0.72%) FlexPod
15 11 (0.72%) iPad
Operating Systems
1 1132 (73.94%) Windows
2 728 (47.55%) Windows Server
3 527 (34.42%) Windows Server 2008
4 488 (31.87%) Windows Server 2012
5 257 (16.79%) Windows Server 2003
6 192 (12.54%) Windows 7
7 189 (12.34%) Linux
8 160 (10.45%) Windows 8
9 113 (7.38%) Unix
10 67 (4.38%) Windows XP
11 54 (3.53%) Windows 2000 Server
12 41 (2.68%) Mac OS X
13 38 (2.48%) Solaris
14 33 (2.16%) Android
15 31 (2.02%) Windows 10
16 22 (1.44%) Ubuntu
17 17 (1.11%) Red Hat Enterprise Linux
18 15 (0.98%) Apple iOS
18 15 (0.98%) Windows Vista
19 14 (0.91%) Data ONTAP
Processes & Methodologies
1 317 (20.71%) ITIL
2 97 (6.34%) Disaster Recovery
3 85 (5.55%) Problem Management
4 76 (4.96%) Mentoring
5 63 (4.11%) Change Management
6 60 (3.92%) Service Delivery
7 54 (3.53%) Incident Management
8 47 (3.07%) Root Cause Analysis
8 47 (3.07%) Service Management
9 41 (2.68%) High Availability
10 36 (2.35%) Line Management
10 36 (2.35%) Migration
11 34 (2.22%) Capacity Planning
11 34 (2.22%) Project Management
11 34 (2.22%) Time Management
12 32 (2.09%) Network Management
13 26 (1.70%) CRM
13 26 (1.70%) Presales
14 25 (1.63%) Continuous Improvement
15 24 (1.57%) Business Continuity
Programming Languages
1 265 (17.31%) SQL
2 89 (5.81%) PowerShell
3 46 (3.00%) VBScript
4 40 (2.61%) JavaScript
5 33 (2.16%) C#
6 31 (2.02%) Java
7 30 (1.96%) C
7 30 (1.96%) C++
8 27 (1.76%) Python
9 26 (1.70%) Perl
10 24 (1.57%) Bash Shell
11 23 (1.50%) Ruby
12 22 (1.44%) Korn
13 14 (0.91%) Shell Script
14 9 (0.59%) VB.NET
15 7 (0.46%) VB
16 6 (0.39%) RPG
16 6 (0.39%) T-SQL
17 4 (0.26%) VBA
18 2 (0.13%) ABAP
Qualifications
1 313 (20.44%) Microsoft Certification
2 249 (16.26%) MCSE
3 201 (13.13%) Cisco Certification
4 144 (9.41%) CCNA
5 121 (7.90%) MCITP
6 97 (6.34%) VMware Certified Professional (VCP)
7 93 (6.07%) MCSA
8 83 (5.42%) MCP
9 72 (4.70%) CCNP
10 61 (3.98%) Degree
11 55 (3.59%) Security Cleared
12 46 (3.00%) SC Cleared
13 38 (2.48%) Citrix Certification
14 29 (1.89%) ITIL Certification
15 28 (1.83%) MCTS
16 25 (1.63%) CCIE
17 22 (1.44%) CCA
18 16 (1.05%) NCDA
19 13 (0.85%) ACSA
20 9 (0.59%) MCDST
Quality Assurance & Compliance
1 137 (8.95%) SLA
2 13 (0.85%) QA
3 12 (0.78%) ISO/IEC 27001
4 1 (0.065%) PCI DSS
System Software
1 789 (51.53%) Active Directory
2 404 (26.39%) VMware Infrastructure
3 272 (17.77%) Hyper-V
4 132 (8.62%) XenApp
5 97 (6.34%) vSphere
6 73 (4.77%) XenDesktop
7 59 (3.85%) VMware ESX
8 56 (3.66%) Terminal Services
9 49 (3.20%) VMware ESXi
10 19 (1.24%) Microsoft App-V
10 19 (1.24%) Terminal Server
11 17 (1.11%) XenServer
12 16 (1.05%) VMware Workstation
13 11 (0.72%) VMware Server
14 9 (0.59%) Microsoft Virtual Server
15 8 (0.52%) Citrix Presentation Server
16 5 (0.33%) Oracle Clusterware
16 5 (0.33%) vCloud
17 4 (0.26%) Squid
18 3 (0.20%) Varnish
Systems Management
1 148 (9.67%) SCCM
2 55 (3.59%) SCOM
3 44 (2.87%) Backup Exec
4 35 (2.29%) WSUS
5 24 (1.57%) McAfee ePO
6 14 (0.91%) SCOrch
7 13 (0.85%) SCVMM
8 9 (0.59%) Norton AntiVirus
8 9 (0.59%) SCSM
9 8 (0.52%) Microsoft Data Protection Manager
9 8 (0.52%) Nagios
9 8 (0.52%) NetBackup
10 7 (0.46%) FortiGate
10 7 (0.46%) HP NNM
10 7 (0.46%) SCDPM
10 7 (0.46%) Systems Management Server (SMS)
11 6 (0.39%) AirWatch
11 6 (0.39%) DameWare
11 6 (0.39%) Oracle Enterprise Manager
12 5 (0.33%) Oracle ZFS
Vendors
1 779 (50.88%) VMware
2 753 (49.18%) Microsoft
3 430 (28.09%) Cisco
4 395 (25.80%) Citrix
5 138 (9.01%) HP
6 86 (5.62%) Dell
7 83 (5.42%) Apple
8 70 (4.57%) IBM
9 69 (4.51%) NetApp
10 68 (4.44%) Juniper
11 62 (4.05%) Avaya
12 50 (3.27%) EMC
13 47 (3.07%) Veeam
14 34 (2.22%) Symantec
15 33 (2.16%) CheckPoint
16 31 (2.02%) Intel Security
17 29 (1.89%) F5
18 26 (1.70%) Oracle
19 25 (1.63%) Red Hat
20 22 (1.44%) SonicWALL
Bagshot, Surrey
Millshill Recruitment Ltd
Salary: Up to £35,000 per annum
Posted: 17 hours ago
City, London
Involved Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits+ Bonus
Posted: Yesterday
Sandy, Bedfordshire
Chess Telecom
Posted: Yesterday
Slough, Berkshire
TD Group
Salary: Competitive plus package (Car, Pension, Bonus, 25 days Holiday, more)
Posted: Yesterday
Bromley, Kent
First Point
Salary: £35000.00 - £42000.00 per annum + Bonus + Benefits
Posted: Yesterday
Enfield, Middlesex
Senitor Associates
Salary: £35000 per annum
Posted: Yesterday
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum
Posted: Yesterday
Hampshire
Perfect People Recruitment Solutions Ltd
Salary: Salary Details circa £50k + 10% bonus + benefits
Posted: Yesterday
London
Kelway Ltd
Salary: Up to £44,000 per annum
Posted: Yesterday
East Midlands
EMBS Ltd
Salary: £25k - 35k per year + MS Certs + Benefits
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum
Posted: 2 days ago
Woking, Surrey
Jenrick IT
Salary: £45000 - £52000 per annum, Benefits excellent package
Posted: 2 days ago
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £45000 per annum + Car + Benefits
Posted: 2 days ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum
Posted: 2 days ago
Bury, Lancashire
Senitor Associates
Salary: £29000 per annum
Posted: 2 days ago
Yateley, Hampshire
That Recruit
Salary: From £30,000 to £40,000 per annum
Posted: 2 days ago
Wilmslow, Cheshire
Hiring People
Salary: Competitive
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £33000 per annum + training & benefits
Posted: 2 days ago
London
Coal IT Services
Salary: From £50,000 to £54,000 per annum plus excellent benefits and bonus
Posted: 2 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £neg+bonus
Posted: 2 days ago
South East London
Marcus Donald People
Salary: £27000 - £30000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: 3 days ago
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum + Outstanding benefits
Posted: 3 days ago
Leeds, West Yorkshire
Greywood Associates Limited
Salary: £28000 - £30000 per annum + bens
Posted: 3 days ago
Stockport, Cheshire
Oscar
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Southampton, Hampshire
Opus Recruitment Solutions Ltd
Salary: £32000 - £38000 per annum
Posted: 3 days ago
Redhill, Surrey
Search Consultancy
Posted: 3 days ago
Faringdon, Oxfordshire
MARS Technical Recruitment
Salary: From £27,000 to £30,000 per annum plus IT training & benefits
Posted: 3 days ago
Abingdon, Oxfordshire
MARS Technical Recruitment
Salary: From £35,000 to £35,000 per annum plus 5% bonus & benefits
Posted: 3 days ago
Worcester, Worcestershire
Sanctuary Housing Association
Salary: From £35,342 to £38,296 per annum 35 Hours Per Week
Posted: 3 days ago