The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Third Line Support
UK / England
Rank 422 357 326
Rank change year-on-year
-65 -31
Permanent jobs requiring a 3rd Line Support 490 827 945
As % of all permanent IT jobs located in England 0.62% 0.87% 0.95%
As % of the Job Titles category 0.64% 0.90% 0.98%
Number of salaries quoted 450 726 809
Median salary £37,500 £37,500 £36,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £28,500 £29,000 £28,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76071 92021 96267
As % of all permanent IT jobs located in England 96.34% 96.48% 96.73%
Number of salaries quoted 63569 78023 80199
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 24 February 2017.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 161 £40,000 +3.89% 17
South East -65 119 £40,000 +6.66% 5
West Midlands +10 45 £35,000 +7.69% 4
North West -16 41 £31,500 - 17
South West -45 41 £30,000 -7.69% 2
East of England -16 38 £40,000 +17.64% 9
Yorkshire +28 29 £32,500 - 1
East Midlands +4 10 £35,000 +7.69% 2
North East +10 6 £27,000 +12.50% 1
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 792 (70.59%) Windows
2 671 (59.80%) Active Directory
3 578 (51.52%) VMware
4 527 (46.97%) Microsoft
5 512 (45.63%) Windows Server
6 387 (34.49%) MS Exchange
7 359 (32.00%) Windows Server 2012
8 314 (27.99%) VMware Infrastructure
9 306 (27.27%) Cisco
10 305 (27.18%) ITIL
11 294 (26.20%) Windows Server 2008
12 292 (26.02%) Firewall
13 280 (24.96%) MS Excel
14 273 (24.33%) Office 365
15 253 (22.55%) Citrix
16 243 (21.66%) SQL
17 215 (19.16%) SAN
18 211 (18.81%) SQL Server
19 200 (17.83%) Hyper-V
20 195 (17.38%) DNS
21 182 (16.22%) Linux
22 180 (16.04%) WAN
23 175 (15.60%) Exchange Server 2010
24 167 (14.88%) LAN
25 163 (14.53%) DHCP
26 158 (14.08%) Microsoft Certification
27 152 (13.55%) Cisco Certification
28 147 (13.10%) Exchange Server 2013
29 145 (12.92%) TCP/IP
30 143 (12.75%) Finance

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 387 (34.49%) MS Exchange
2 175 (15.60%) Exchange Server 2010
3 147 (13.10%) Exchange Server 2013
4 100 (8.91%) IIS
5 78 (6.95%) Skype for Business
6 68 (6.06%) SharePoint
7 57 (5.08%) Exchange Server 2007
8 43 (3.83%) Exchange Server 2003
9 19 (1.69%) Apache
10 15 (1.34%) Blackberry Enterprise Server
11 13 (1.16%) WebSphere
12 11 (0.98%) Tomcat
13 9 (0.80%) Confluence
13 9 (0.80%) SharePoint 2013
14 8 (0.71%) IBM Notes
14 8 (0.71%) Site Server
15 6 (0.53%) CMS
16 3 (0.27%) IBM Domino
16 3 (0.27%) JBoss
16 3 (0.27%) JRun
Applications
1 280 (24.96%) MS Excel
2 138 (12.30%) MS Office
3 4 (0.36%) MS Visio
4 3 (0.27%) MS PowerPoint
5 2 (0.18%) Spreadsheet
Business Applications
1 6 (0.53%) SAP Oil and Gas
2 5 (0.45%) Line 50
2 5 (0.45%) Sage X3
3 2 (0.18%) Dynamics CRM
3 2 (0.18%) EQXanite
3 2 (0.18%) Visualfiles
4 1 (0.089%) Dynamics NAV
4 1 (0.089%) Oracle Applications
4 1 (0.089%) Siebel Analytics
Cloud Services
1 273 (24.33%) Office 365
2 127 (11.32%) Microsoft Azure
3 53 (4.72%) Amazon AWS
4 16 (1.43%) IaaS
5 15 (1.34%) Mimecast
6 14 (1.25%) SaaS
7 13 (1.16%) PaaS
8 8 (0.71%) OneDrive
9 7 (0.62%) Cloud Computing
10 5 (0.45%) Google Cloud Platform
10 5 (0.45%) Slack
11 4 (0.36%) G Suite
12 3 (0.27%) Virtual Private Cloud
12 3 (0.27%) Yammer
13 2 (0.18%) Adobe Creative Cloud
13 2 (0.18%) Azure Active Directory
Communications & Networking
1 292 (26.02%) Firewall
2 215 (19.16%) SAN
3 195 (17.38%) DNS
4 180 (16.04%) WAN
5 167 (14.88%) LAN
6 163 (14.53%) DHCP
7 145 (12.92%) TCP/IP
8 110 (9.80%) VLAN
9 93 (8.29%) VPN
10 87 (7.75%) VoIP
11 64 (5.70%) Internet
12 47 (4.19%) Wireless
13 42 (3.74%) Skype
14 39 (3.48%) Network Security
15 36 (3.21%) Cisco ASA
16 35 (3.12%) NAS
17 34 (3.03%) MPLS
17 34 (3.03%) Remote Desktop
18 28 (2.50%) OSPF
19 27 (2.41%) BGP
Database & Business Intelligence
1 211 (18.81%) SQL Server
2 36 (3.21%) SQL Server 2008
3 19 (1.69%) SQL Server 2012
4 17 (1.52%) SQL Server 2005
5 11 (0.98%) Amazon RDS
5 11 (0.98%) MySQL
6 7 (0.62%) Oracle Database
6 7 (0.62%) Relational Database
6 7 (0.62%) SQL Server 2014
7 5 (0.45%) Big Data
7 5 (0.45%) Power BI
8 4 (0.36%) Hadoop
8 4 (0.36%) PostgreSQL
8 4 (0.36%) SQL Server Reporting Services
9 3 (0.27%) DB2
9 3 (0.27%) Oracle BI EE
9 3 (0.27%) Oracle Reports
9 3 (0.27%) Snowflake Schema
10 2 (0.18%) Azure SQL Database
10 2 (0.18%) SQL Server 2016
Development Applications
1 16 (1.43%) JIRA
2 9 (0.80%) Git (software)
3 6 (0.53%) MSI
4 5 (0.45%) Subversion
5 4 (0.36%) Visual Studio
6 3 (0.27%) Oracle Forms
6 3 (0.27%) TortoiseSVN
7 2 (0.18%) Protractor
7 2 (0.18%) Team Foundation Server
8 1 (0.089%) Ant
8 1 (0.089%) Jenkins
8 1 (0.089%) Maven
General
1 143 (12.75%) Finance
2 59 (5.26%) Retail
2 59 (5.26%) Telecoms
3 45 (4.01%) Banking
4 29 (2.58%) Law
5 17 (1.52%) Manufacturing
6 16 (1.43%) Back Office
7 14 (1.25%) Legal
8 10 (0.89%) Advertising
8 10 (0.89%) Financial Institution
8 10 (0.89%) Investment Banking
9 9 (0.80%) Marketing
10 6 (0.53%) Electronics
10 6 (0.53%) Front Office
11 5 (0.45%) Games
12 4 (0.36%) Automotive
12 4 (0.36%) Multimedia
13 3 (0.27%) Billing
13 3 (0.27%) Publishing
14 2 (0.18%) French Language
Libraries, Frameworks & Software Standards
1 42 (3.74%) .NET
2 29 (2.58%) Web Services
3 16 (1.43%) Software Packaging
4 13 (1.16%) Middleware
5 12 (1.07%) XML
6 9 (0.80%) HTML
6 9 (0.80%) LAMP
7 7 (0.62%) Flash
8 6 (0.53%) .NET Framework
8 6 (0.53%) ASP.NET
9 5 (0.45%) SOAP
9 5 (0.45%) Unreal Engine
10 4 (0.36%) AngularJS
11 3 (0.27%) Angular 2
11 3 (0.27%) ASP.NET Web Forms
11 3 (0.27%) RabbitMQ
11 3 (0.27%) WinForms
12 2 (0.18%) COM
12 2 (0.18%) Spring
12 2 (0.18%) Spring MVC
Miscellaneous
1 78 (6.95%) Data Centre
2 52 (4.63%) Analytical Skills
3 44 (3.92%) Driving Licence
4 42 (3.74%) Clustering
5 35 (3.12%) Blackberry
6 34 (3.03%) Computer Science
7 25 (2.23%) Management Information System
8 23 (2.05%) EPoS
9 17 (1.52%) Fat Client
9 17 (1.52%) Thin Client
10 16 (1.43%) iPad
11 15 (1.34%) Enterprise Storage
12 12 (1.07%) iSeries
12 12 (1.07%) Linux Command Line
13 11 (0.98%) User Experience
14 10 (0.89%) Enterprise Software
14 10 (0.89%) Replication
15 9 (0.80%) HP StoreVirtual
15 9 (0.80%) iPhone
16 8 (0.71%) Virtual Team
Operating Systems
1 792 (70.59%) Windows
2 512 (45.63%) Windows Server
3 359 (32.00%) Windows Server 2012
4 294 (26.20%) Windows Server 2008
5 182 (16.22%) Linux
6 127 (11.32%) Windows Server 2003
7 125 (11.14%) Windows 7
8 58 (5.17%) Windows 8
9 52 (4.63%) Windows 10
10 40 (3.57%) Unix
11 33 (2.94%) Android
11 33 (2.94%) Apple iOS
12 23 (2.05%) Mac OS X
13 20 (1.78%) Windows XP
14 17 (1.52%) Red Hat Enterprise Linux
15 15 (1.34%) Mac OS
16 10 (0.89%) Solaris
17 9 (0.80%) Windows Vista
18 7 (0.62%) AIX
19 6 (0.53%) Ubuntu
Processes & Methodologies
1 305 (27.18%) ITIL
2 77 (6.86%) Service Management
3 55 (4.90%) Disaster Recovery
4 48 (4.28%) Service Delivery
5 44 (3.92%) Mentoring
5 44 (3.92%) Migration
6 41 (3.65%) Incident Management
7 37 (3.30%) Root Cause Analysis
8 36 (3.21%) Change Management
9 35 (3.12%) Project Management
10 31 (2.76%) ITIL V3
10 31 (2.76%) Mobile Device Management
11 30 (2.67%) Presales
12 28 (2.50%) High Availability
12 28 (2.50%) Server Virtualisation
13 27 (2.41%) Agile Software Development
13 27 (2.41%) Server Building
13 27 (2.41%) Time Management
14 26 (2.32%) E-Commerce
14 26 (2.32%) Patch Management
Programming Languages
1 243 (21.66%) SQL
2 118 (10.52%) PowerShell
3 30 (2.67%) C#
4 27 (2.41%) Shell Script
5 24 (2.14%) Java
6 22 (1.96%) C
6 22 (1.96%) VB
7 10 (0.89%) T-SQL
8 8 (0.71%) JavaScript
8 8 (0.71%) Perl
8 8 (0.71%) VBScript
9 7 (0.62%) Bash Shell
10 6 (0.53%) PHP
11 5 (0.45%) Python
11 5 (0.45%) VB.NET
11 5 (0.45%) VB6
12 4 (0.36%) RPG
12 4 (0.36%) VBA
13 3 (0.27%) Delphi
14 2 (0.18%) TypeScript
Qualifications
1 158 (14.08%) Microsoft Certification
2 152 (13.55%) Cisco Certification
3 133 (11.85%) MCSE
4 122 (10.87%) CCNA
5 64 (5.70%) Degree
6 60 (5.35%) MCSA
7 59 (5.26%) CCNP
8 42 (3.74%) MCP
9 39 (3.48%) Security Cleared
10 38 (3.39%) VMware Certified Professional (VCP)
11 33 (2.94%) ITIL Certification
12 24 (2.14%) MCITP
13 19 (1.69%) CCIE
14 16 (1.43%) Network+ Certification
15 15 (1.34%) SC Cleared
16 9 (0.80%) A+ Certification
16 9 (0.80%) Citrix Certification
17 8 (0.71%) CCNP Voice
17 8 (0.71%) CCSA
17 8 (0.71%) JNCIA
Quality Assurance & Compliance
1 123 (10.96%) SLA
2 37 (3.30%) PCI DSS
3 15 (1.34%) ISO/IEC 27001
4 5 (0.45%) Sarbanes-Oxley
5 3 (0.27%) ISO 9000
5 3 (0.27%) QA
6 2 (0.18%) HL7
6 2 (0.18%) SSAE 16
7 1 (0.089%) DICOM
System Software
1 671 (59.80%) Active Directory
2 314 (27.99%) VMware Infrastructure
3 200 (17.83%) Hyper-V
4 102 (9.09%) XenApp
5 85 (7.58%) vSphere
6 69 (6.15%) XenDesktop
7 38 (3.39%) Terminal Services
7 38 (3.39%) VMware ESXi
8 25 (2.23%) Microsoft App-V
9 23 (2.05%) VMware ESX
10 21 (1.87%) Virtual Servers
11 18 (1.60%) VMware Workstation
12 17 (1.52%) VMware Server
13 13 (1.16%) Microsoft Virtual Server
13 13 (1.16%) XenServer
14 10 (0.89%) Virtual Machines
15 5 (0.45%) Virtual Desktop
16 4 (0.36%) OpenSIPS
17 3 (0.27%) Forefront TMG
17 3 (0.27%) Shibboleth
Systems Management
1 133 (11.85%) SCCM
2 59 (5.26%) Backup Exec
3 40 (3.57%) WSUS
4 21 (1.87%) Norton AntiVirus
4 21 (1.87%) SCOM
5 14 (1.25%) NetBackup
6 12 (1.07%) Opscode Chef
7 11 (0.98%) Puppet
8 10 (0.89%) McAfee ePO
9 9 (0.80%) ZENworks
10 7 (0.62%) Microsoft Clustering
10 7 (0.62%) Opsview
10 7 (0.62%) PaperCut
11 6 (0.53%) Nagios
11 6 (0.53%) SCOrch
12 5 (0.45%) Cisco CUCM
12 5 (0.45%) Cisco UCCX
12 5 (0.45%) FortiGate
12 5 (0.45%) HP Data Protector
12 5 (0.45%) Jamf Pro
Vendors
1 578 (51.52%) VMware
2 527 (46.97%) Microsoft
3 306 (27.27%) Cisco
4 253 (22.55%) Citrix
5 117 (10.43%) HP
6 80 (7.13%) NetApp
7 58 (5.17%) Veeam
8 55 (4.90%) Dell
9 53 (4.72%) Symantec
10 51 (4.55%) Avaya
11 36 (3.21%) IBM
12 34 (3.03%) Oracle
13 33 (2.94%) CheckPoint
13 33 (2.94%) Juniper
14 30 (2.67%) EMC
15 26 (2.32%) Intel Security
15 26 (2.32%) Sophos
16 24 (2.14%) SonicWALL
17 23 (2.05%) SolarWinds
18 21 (1.87%) AppSense
Manchester, Lancashire
Oscar
Salary: £24000 - £26000 per annum
Posted: 2 hours ago
London
Etech Partners
Salary: Up to £45,000 per annum + Benefits
Posted: 51 minutes ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 9 hours ago
London
ComputerWorld Personnel Ltd
Salary: £30000 - £35000 per annum
Posted: Yesterday
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £60000.00 per annum
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Full benefits
Posted: Yesterday
London
Information Technology Services
Salary: £40k - 45k per year + fantastic training opportunities
Posted: Yesterday
Hereford, Herefordshire
4it Recruitment Ltd
Salary: From £40,000 to £50,000 per annum plus additional benefits
Posted: 3 hours ago
Cheshire
Ashdown IT
Salary: £30000 per annum
Posted: 2 days ago
Greater Manchester
ARC IT Recruitment Ltd
Salary: to £42k
Posted: 23 hours ago
City, London
I4 Recruitment
Salary: £30k - 40k per year + package
Posted: 2 days ago
Luton, Bedfordshire
I4 Recruitment
Salary: £30k - 40k per year + package
Posted: 2 days ago
Warrington, Cheshire
Mortimer Spinks
Posted: 2 days ago
South West London
EXCELerate
Salary: Up to £38,000 per annum Health and Pension
Posted: 2 days ago
Liverpool, Merseyside
Search Consultancy
Posted: 4 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £38000 per annum + Benefits
Posted: 3 days ago
Wirral, Merseyside
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Search Consultancy
Posted: 4 days ago
Warrington, Cheshire
Search Consultancy
Posted: 4 days ago
Stockport, Cheshire
Search Consultancy
Posted: 4 days ago
Chester, Cheshire
Search Consultancy
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 3 days ago
Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 3 days ago
City, London
Itecco
Salary: £60000 per annum + Overtime + On-call
Posted: 4 days ago
London
Tria Recruitment
Salary: £350 - £400 per day
Posted: 3 days ago
East London
Millshill Recruitment Ltd
Salary: £50000 per annum + bens
Posted: 3 days ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 3 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Hereford, Herefordshire
360 Resourcing Solutions
Salary: £30k - 35k per year + Superb Benefits
Posted: 4 days ago
Cheshire
Broster Buchanan
Salary: £35000 - £40000 per annum
Posted: 3 days ago