The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 378 369 386
Rank change year-on-year
-9 +17
Permanent jobs requiring a 3rd Line Support 742 674 691
As % of all permanent IT jobs located in England 0.67% 0.65% 0.59%
As % of the Job Titles category 0.71% 0.69% 0.62%
Number of salaries quoted 675 575 655
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £28,000 £27,225 £27,500
10% offered a salary of more than £47,000 £46,500 £45,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
104811 98073 111210
As % of all permanent IT jobs located in England 94.51% 94.73% 94.83%
Number of salaries quoted 85812 82508 96017
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 24 April 2014.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -46 261 £40,000 +11.11% 9
South East +11 211 £35,000 - 10
East of England +19 103 £35,000 +7.69% 6
North West +21 58 £32,750 +9.16% 4
South West +1 35 £30,500 -2.40% 6
West Midlands +19 34 £30,000 -4.76% 5
East Midlands -13 20 £30,000 -7.69% 2
Yorkshire -54 20 £34,500 +28.97% 1
Midlands - 5 £29,000 -
North East - 1 £25,000 -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 24 April 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1109 (80.42%) Windows
2 761 (55.18%) Microsoft
3 748 (54.24%) Active Directory
4 694 (50.33%) VMware
5 632 (45.83%) MS Exchange
6 623 (45.18%) Windows Server 2008
7 453 (32.85%) Windows Server 2003
8 450 (32.63%) Firewall
9 444 (32.20%) Citrix
10 423 (30.67%) Microsoft Certification
11 411 (29.80%) Cisco
12 401 (29.08%) VMware Infrastructure
13 390 (28.28%) MS Excel
14 364 (26.40%) Exchange Server 2010
15 363 (26.32%) ITIL
16 306 (22.19%) SQL Server
17 304 (22.04%) MCSE
18 290 (21.03%) SQL
18 290 (21.03%) DNS
19 280 (20.30%) SAN
20 261 (18.93%) Exchange Server 2007
21 259 (18.78%) Windows Server 2012
22 216 (15.66%) Hyper-V
23 212 (15.37%) Windows 7
24 211 (15.30%) LAN
25 208 (15.08%) MS Office
26 203 (14.72%) XenApp
27 200 (14.50%) VPN
28 198 (14.36%) Cisco Certification
29 197 (14.29%) WAN

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 24 April 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 632 (45.83%) MS Exchange
2 364 (26.40%) Exchange Server 2010
3 261 (18.93%) Exchange Server 2007
4 183 (13.27%) Exchange Server 2003
5 151 (10.95%) Exchange Server 2013
6 139 (10.08%) SharePoint
7 128 (9.28%) IIS
8 83 (6.02%) Lync
9 67 (4.86%) Blackberry Enterprise Server
10 48 (3.48%) SharePoint 2010
11 39 (2.83%) Lotus Domino
12 22 (1.60%) Office Communications Server
13 21 (1.52%) IBM Notes
14 17 (1.23%) Apache
15 12 (0.87%) SharePoint 2013
16 8 (0.58%) SharePoint Server
17 7 (0.51%) Tomcat
18 6 (0.44%) WebSphere
19 5 (0.36%) WebLogic
19 5 (0.36%) NetWeaver
Applications
1 390 (28.28%) MS Excel
2 208 (15.08%) MS Office
3 33 (2.39%) MS PowerPoint
4 11 (0.80%) MS Visio
5 2 (0.15%) PowerPivot
5 2 (0.15%) Photoshop
6 1 (0.073%) InfoPath
6 1 (0.073%) MS Project
Business Applications
1 16 (1.16%) Remedy ITSM
2 5 (0.36%) Temenos T24
3 4 (0.29%) Eikon
3 4 (0.29%) assyst
4 3 (0.22%) Oracle EBS
4 3 (0.22%) Oracle General Ledger
5 1 (0.073%) SAP Oil and Gas
5 1 (0.073%) Dynamics AX
5 1 (0.073%) Dynamics GP
5 1 (0.073%) SalesLogix
5 1 (0.073%) FRx
5 1 (0.073%) Summit
5 1 (0.073%) Movex
5 1 (0.073%) Sage 200
5 1 (0.073%) Line 500
Cloud Services
1 51 (3.70%) Office 365
2 15 (1.09%) SaaS
3 8 (0.58%) IaaS
4 7 (0.51%) Cloud Computing
5 4 (0.29%) Microsoft Azure
6 3 (0.22%) PaaS
7 1 (0.073%) Amazon AWS
Communications & Networking
1 450 (32.63%) Firewall
2 290 (21.03%) DNS
3 280 (20.30%) SAN
4 211 (15.30%) LAN
5 200 (14.50%) VPN
6 197 (14.29%) WAN
7 193 (14.00%) TCP/IP
8 176 (12.76%) DHCP
9 89 (6.45%) VLAN
10 77 (5.58%) Internet
11 65 (4.71%) Wireless
12 60 (4.35%) Wi-Fi
13 59 (4.28%) VoIP
14 50 (3.63%) iSCSI
15 48 (3.48%) NAS
16 43 (3.12%) SSL
17 34 (2.47%) MPLS
18 32 (2.32%) Cisco Nexus
19 29 (2.10%) Cisco ASA
20 24 (1.74%) BGP
Database & Business Intelligence
1 306 (22.19%) SQL Server
2 105 (7.61%) SQL Server 2008
3 47 (3.41%) SQL Server 2005
4 36 (2.61%) SQL Server 2012
5 25 (1.81%) SQL Server 2000
6 22 (1.60%) SQL Server Reporting Services
7 19 (1.38%) MySQL
8 16 (1.16%) SQL Server Integration Services
9 12 (0.87%) Relational Database
10 7 (0.51%) RDBMS
10 7 (0.51%) SQL Server Analysis Services
11 6 (0.44%) Oracle Database
11 6 (0.44%) Crystal Reports
11 6 (0.44%) DTS
12 5 (0.36%) IDOL
12 5 (0.36%) DB2
12 5 (0.36%) MaxDB
13 4 (0.29%) MongoDB
13 4 (0.29%) EDRMS
14 3 (0.22%) Oracle Reports
Development Applications
1 3 (0.22%) VSS/SourceSafe
1 3 (0.22%) Team Foundation Server
2 2 (0.15%) Oracle Forms
3 1 (0.073%) ClearCase
3 1 (0.073%) Visual Studio
3 1 (0.073%) InstallShield
3 1 (0.073%) ClearQuest
General
1 141 (10.22%) Finance
2 66 (4.79%) Telecoms
3 61 (4.42%) Banking
4 42 (3.05%) Law
5 30 (2.18%) Back Office
6 21 (1.52%) Front Office
7 18 (1.31%) Retail
8 17 (1.23%) Legal
9 15 (1.09%) Advertising
10 12 (0.87%) Manufacturing
11 10 (0.73%) Marketing
12 9 (0.65%) Investment Banking
13 7 (0.51%) Games
14 5 (0.36%) Publishing
15 4 (0.29%) Online Betting
16 3 (0.22%) Welsh Language
16 3 (0.22%) Billing
16 3 (0.22%) Electronics
17 2 (0.15%) Financial Institution
18 1 (0.073%) French Language
Libraries, Frameworks & Software Standards
1 42 (3.05%) .NET
2 30 (2.18%) ASP.NET
3 16 (1.16%) XML
3 16 (1.16%) Software Packaging
4 10 (0.73%) COM
4 10 (0.73%) .NET Framework
5 9 (0.65%) HTML
6 7 (0.51%) Classic ASP
7 6 (0.44%) CSS
7 6 (0.44%) Web Services
8 5 (0.36%) NHibernate
8 5 (0.36%) JSP
8 5 (0.36%) Razor View Engine
8 5 (0.36%) ASP.NET MVC 3
8 5 (0.36%) ADO.NET Entity Framework
8 5 (0.36%) ASP.NET MVC
8 5 (0.36%) WCF
9 4 (0.29%) Silverlight
10 3 (0.22%) XSL
10 3 (0.22%) XSLT
Miscellaneous
1 156 (11.31%) Blackberry
2 72 (5.22%) Clustering
3 42 (3.05%) Replication
4 39 (2.83%) PDA
5 20 (1.45%) Management Information System
5 20 (1.45%) SecurID
6 19 (1.38%) PKI
7 14 (1.02%) Enterprise Storage
7 14 (1.02%) Smartphone
8 13 (0.94%) Firmware
8 13 (0.94%) iPhone
9 12 (0.87%) iPad
9 12 (0.87%) Client/Server
10 11 (0.80%) Enterprise Software
11 8 (0.58%) Fat Client
11 8 (0.58%) Thin Client
12 6 (0.44%) EqualLogic
12 6 (0.44%) Computer Science
12 6 (0.44%) Statistics
13 5 (0.36%) Mathematics
Operating Systems
1 1109 (80.42%) Windows
2 623 (45.18%) Windows Server 2008
3 453 (32.85%) Windows Server 2003
4 259 (18.78%) Windows Server 2012
5 212 (15.37%) Windows 7
6 159 (11.53%) Linux
7 152 (11.02%) Windows XP
8 109 (7.90%) Windows 8
9 78 (5.66%) UNIX
10 62 (4.50%) Mac OS
11 53 (3.84%) Android
12 32 (2.32%) Red Hat Enterprise Linux
13 26 (1.89%) Windows Vista
14 23 (1.67%) Apple iOS
15 22 (1.60%) Windows Phone
16 19 (1.38%) VMS
16 19 (1.38%) Windows Phone 8
17 18 (1.31%) Windows 2000
17 18 (1.31%) Solaris
18 17 (1.23%) Windows 2000 Server
Processes & Methodologies
1 363 (26.32%) ITIL
2 95 (6.89%) Migration
3 80 (5.80%) Disaster Recovery
4 75 (5.44%) Problem Management
5 63 (4.57%) Change Management
6 59 (4.28%) Project Management
7 54 (3.92%) Service Delivery
8 53 (3.84%) Service Management
9 31 (2.25%) Incident Management
10 30 (2.18%) ITSM
11 28 (2.03%) E-Commerce
12 26 (1.89%) Root Cause Analysis
13 24 (1.74%) Configuration Management
14 23 (1.67%) CRM
15 22 (1.60%) Network Monitoring
16 21 (1.52%) PRINCE2
16 21 (1.52%) Change Control
17 20 (1.45%) Continuous Improvement
18 19 (1.38%) Network Management
19 18 (1.31%) Security Management
Programming Languages
1 290 (21.03%) SQL
2 89 (6.45%) PowerShell
3 32 (2.32%) Java
4 26 (1.89%) Python
5 25 (1.81%) VBScript
6 23 (1.67%) C
7 18 (1.31%) Shell Script
8 15 (1.09%) C#
9 14 (1.02%) VB
10 12 (0.87%) T-SQL
10 12 (0.87%) JavaScript
11 11 (0.80%) Bash Shell
12 9 (0.65%) VB6
12 9 (0.65%) Perl
13 6 (0.44%) VBA
14 5 (0.36%) ABAP
15 4 (0.29%) PHP
16 3 (0.22%) AWK
16 3 (0.22%) PL/SQL
17 2 (0.15%) Lua
Qualifications
1 423 (30.67%) Microsoft Certification
2 304 (22.04%) MCSE
3 198 (14.36%) Cisco Certification
4 166 (12.04%) CCNA
5 160 (11.60%) MCITP
6 110 (7.98%) MCSA
7 105 (7.61%) MCP
8 88 (6.38%) Degree
8 88 (6.38%) VMware Certified Professional (VCP)
9 81 (5.87%) MCTS
10 75 (5.44%) CCNP
11 68 (4.93%) Citrix Certification
12 50 (3.63%) CCA
13 47 (3.41%) Security Cleared
14 32 (2.32%) SC Cleared
15 30 (2.18%) ITIL Certification
16 19 (1.38%) CCEE
17 17 (1.23%) CCIA
18 15 (1.09%) CCAA
18 15 (1.09%) NCDA
Quality Assurance & Compliance
1 103 (7.47%) SLA
2 15 (1.09%) ISO 9001
3 10 (0.73%) QA
4 9 (0.65%) ISO/IEC 27001
5 1 (0.073%) Solvency II
5 1 (0.073%) PCI DSS
System Software
1 748 (54.24%) Active Directory
2 401 (29.08%) VMware Infrastructure
3 216 (15.66%) Hyper-V
4 203 (14.72%) XenApp
5 180 (13.05%) vSphere
6 128 (9.28%) XenDesktop
7 55 (3.99%) Terminal Services
8 50 (3.63%) XenServer
8 50 (3.63%) VMware ESX
9 40 (2.90%) Microsoft App-V
10 33 (2.39%) Forefront TMG
11 28 (2.03%) Citrix Presentation Server
12 25 (1.81%) ISA Server
13 21 (1.52%) VMware ESXi
14 18 (1.31%) UAG
15 10 (0.73%) VMware Server
16 9 (0.65%) IAG
17 8 (0.58%) Xen
17 8 (0.58%) NLBS
18 5 (0.36%) Microsoft Virtual Server
Systems Management
1 181 (13.13%) SCCM
2 130 (9.43%) Backup Exec
3 109 (7.90%) SCOM
4 65 (4.71%) Norton AntiVirus
5 55 (3.99%) WSUS
6 47 (3.41%) McAfee ePO
7 44 (3.19%) NetBackup
8 29 (2.10%) Symantec Enterprise Vault
9 20 (1.45%) MAILsweeper
10 16 (1.16%) Tivoli
11 13 (0.94%) SolarWinds Orion
11 13 (0.94%) Cacti
12 11 (0.80%) Foglight
13 9 (0.65%) Nagios
14 7 (0.51%) ARCserve
15 5 (0.36%) WMI
15 5 (0.36%) HP SIM
16 4 (0.29%) EMC NetWorker
16 4 (0.29%) SCDPM
17 3 (0.22%) OpenView
Vendors
1 761 (55.18%) Microsoft
2 694 (50.33%) VMware
3 444 (32.20%) Citrix
4 411 (29.80%) Cisco
5 143 (10.37%) HP
6 135 (9.79%) Symantec
7 113 (8.19%) McAfee
8 68 (4.93%) NetApp
9 61 (4.42%) Apple
10 58 (4.21%) CheckPoint
11 55 (3.99%) Juniper
12 53 (3.84%) Veeam
13 51 (3.70%) Oracle
13 51 (3.70%) WatchGuard
14 48 (3.48%) EMC
15 47 (3.41%) SolarWinds
16 44 (3.19%) SonicWALL
17 42 (3.05%) Bloomberg
18 41 (2.97%) Lotus
18 41 (2.97%) Dell
Watford, Hertfordshire
Senitor Associates
Salary: £45000 - £55000 per annum + benefits + bonus
Posted: 1 hour ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £45000 - £55000 per annum + Benefits
Posted: 2 hours ago
Exeter, Devon
Roc Search
Salary: £25000 - £35000 per annum
Posted: 3 hours ago
London
Senitor Associates
Salary: £38000 per annum
Posted: 3 hours ago
London
Senitor Associates
Salary: £30000 per annum
Posted: 3 hours ago
Cheshire
ReThink Recruitment
Salary: £30000.00 - £34000.00 per annum
Posted: 4 hours ago
Bath, Avon
Opus Recruitment Solutions Ltd
Salary: £28000 to £33000 per annum
Posted: 4 hours ago
Bristol, Avon
Technology Recruitment Network Limited
Salary: Negotiable DOE
Posted: 5 hours ago
Huntingdon, Cambridgeshire
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits
Posted: 8 hours ago
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 9 hours ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £30000 - £40000 per annum
Posted: 9 hours ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £32000 per annum + Benefits
Posted: 11 hours ago
London
Information Technology Services
Salary: £45k - 55k per year + Excellent Bonus & Benefits
Posted: 11 hours ago
London
H&R Talent
Salary: From £30,000 to £37,000 per annum
Posted: 11 hours ago
Walton-On-Thames, Surrey
Premier Group Recruitment
Salary: £25000 - £35000 per annum + Bens
Posted: 13 hours ago
City, London
FIRST POINT IT RESOURCING
Salary: £45000 - £60000 per annum
Posted: Yesterday
Mansfield, Nottinghamshire
Senitor Associates
Salary: £25000 - £35000 per annum + training + experience
Posted: Yesterday
Walsall, West Midlands (County)
Senitor Associates
Salary: £30000 - £40000 per annum + benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus and Benefits
Posted: Yesterday
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday