The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Third Line Support
Rank 373 405 347
Rank change year-on-year
+32 -58
Permanent jobs requiring a 3rd Line Support 728 745 919
As % of all permanent IT jobs located in England 0.79% 0.72% 0.84%
As % of the Job Titles category 0.82% 0.75% 0.88%
Number of salaries quoted 658 663 804
Median salary £35,500 £37,500 £36,000
Median salary % change year-on-year
-5.33% +4.16%
90% offered a salary of more than £29,000 £28,000 £28,000
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London median salary £34,500 £35,000 £34,350
% change year-on-year
-1.42% +1.89%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 99136 104947
As % of all permanent IT jobs located in England 96.43% 96.33% 96.46%
Number of salaries quoted 75288 82628 86337
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 26 July 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 216 £39,000 -2.50% 24
South East +18 177 £37,500 -2.59% 15
South West +35 72 £32,500 +6.55% 10
East of England +23 71 £32,500 -7.80% 3
Yorkshire +43 51 £30,000 -7.69% 1
West Midlands +1 51 £32,500 +8.33% 6
East Midlands +37 46 £32,500 -7.14%
North West +14 46 £34,000 +7.08% 6
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 July 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 1111 (73.82%) Windows
2 827 (54.95%) Microsoft
3 820 (54.49%) Active Directory
4 800 (53.16%) VMware
5 744 (49.44%) Windows Server
6 478 (31.76%) MS Exchange
7 451 (29.97%) Windows Server 2008
8 432 (28.70%) Windows Server 2012
9 409 (27.18%) Citrix
10 382 (25.38%) VMware Infrastructure
11 366 (24.32%) ITIL
12 349 (23.19%) Firewall
13 340 (22.59%) Cisco
14 309 (20.53%) Hyper-V
15 306 (20.33%) Microsoft Certification
16 300 (19.93%) Office 365
17 283 (18.80%) MS Office
18 279 (18.54%) MS Excel
19 270 (17.94%) SAN
20 259 (17.21%) Windows 7
21 250 (16.61%) LAN
22 241 (16.01%) SQL
23 240 (15.95%) Exchange Server 2010
24 237 (15.75%) DNS
25 236 (15.68%) Linux
25 236 (15.68%) SCCM
26 233 (15.48%) WAN
27 227 (15.08%) Windows Server 2003
28 215 (14.29%) SQL Server
29 208 (13.82%) MCSE

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 478 (31.76%) MS Exchange
2 240 (15.95%) Exchange Server 2010
3 159 (10.56%) Exchange Server 2013
4 104 (6.91%) IIS
5 103 (6.84%) SharePoint
6 99 (6.58%) Exchange Server 2007
7 77 (5.12%) Skype for Business
8 41 (2.72%) Exchange Server 2003
9 37 (2.46%) Blackberry Enterprise Server
10 26 (1.73%) Apache
11 19 (1.26%) Tomcat
12 18 (1.20%) CMS
13 14 (0.93%) Exchange Server 2000
14 11 (0.73%) IBM Notes
15 7 (0.47%) Office Communications Server
15 7 (0.47%) WebSphere
16 6 (0.40%) IBM Domino
16 6 (0.40%) SharePoint 2013
16 6 (0.40%) Site Server
17 5 (0.33%) OpenEdge
Applications
1 283 (18.80%) MS Office
2 279 (18.54%) MS Excel
3 24 (1.59%) MS PowerPoint
4 2 (0.13%) MS Visio
5 1 (0.066%) QuarkXPress
Business Applications
1 12 (0.80%) Dynamics CRM
2 5 (0.33%) Dynamics AX
2 5 (0.33%) Unit4 Business World
3 4 (0.27%) Adobe Campaign
4 3 (0.20%) SAP Oil and Gas
5 2 (0.13%) Cognos Planning
5 2 (0.13%) Dynamics NAV
5 2 (0.13%) Exstream
5 2 (0.13%) ResourceLink
6 1 (0.066%) Maximo
6 1 (0.066%) Remedy ITSM
Cloud Services
1 300 (19.93%) Office 365
2 104 (6.91%) Microsoft Azure
3 47 (3.12%) Amazon AWS
4 25 (1.66%) SaaS
5 16 (1.06%) Cloud Computing
6 13 (0.86%) Mimecast
7 12 (0.80%) Google Apps
8 9 (0.60%) PaaS
9 5 (0.33%) iTunes
10 3 (0.20%) IaaS
10 3 (0.20%) Virtual Private Cloud
11 2 (0.13%) Amazon EC2
11 2 (0.13%) Amazon Glacier
11 2 (0.13%) Amazon S3
11 2 (0.13%) OneDrive
11 2 (0.13%) Yammer
12 1 (0.066%) Adobe Creative Cloud
12 1 (0.066%) Dropbox
12 1 (0.066%) Force.com
12 1 (0.066%) Google Analytics
Communications & Networking
1 349 (23.19%) Firewall
2 270 (17.94%) SAN
3 250 (16.61%) LAN
4 237 (15.75%) DNS
5 233 (15.48%) WAN
6 179 (11.89%) DHCP
7 167 (11.10%) VPN
8 161 (10.70%) TCP/IP
9 101 (6.71%) VoIP
10 69 (4.58%) Internet
11 64 (4.25%) NAS
11 64 (4.25%) VLAN
12 46 (3.06%) Wireless
13 42 (2.79%) NetScaler
14 40 (2.66%) MPLS
15 36 (2.39%) Cisco ASA
16 35 (2.33%) iSCSI
17 26 (1.73%) BGP
18 25 (1.66%) Network Security
18 25 (1.66%) Wi-Fi
Database & Business Intelligence
1 215 (14.29%) SQL Server
2 35 (2.33%) SQL Server 2008
3 33 (2.19%) MySQL
4 31 (2.06%) SQL Server 2012
5 21 (1.40%) SQL Server 2005
6 15 (1.00%) Data Warehouse
7 9 (0.60%) DB2
7 9 (0.60%) SQL Server Reporting Services
8 7 (0.47%) SQL Server Integration Services
9 6 (0.40%) Relational Database
9 6 (0.40%) SQL Server 2014
10 5 (0.33%) BusinessObjects
10 5 (0.33%) Informix
11 4 (0.27%) Big Data
11 4 (0.27%) Oracle Database
12 2 (0.13%) Amazon RDS
12 2 (0.13%) Cognos Impromptu
12 2 (0.13%) Hadoop
12 2 (0.13%) IBM InfoSphere
13 1 (0.066%) SQL Server 2000
Development Applications
1 8 (0.53%) JIRA
2 4 (0.27%) Git (software)
2 4 (0.27%) Subversion
3 2 (0.13%) VSS/SourceSafe
4 1 (0.066%) Bugzilla
4 1 (0.066%) ProC
General
1 163 (10.83%) Finance
2 55 (3.65%) Telecoms
3 54 (3.59%) Law
4 46 (3.06%) Retail
5 44 (2.92%) Legal
6 28 (1.86%) Banking
7 23 (1.53%) Publishing
8 18 (1.20%) Back Office
9 17 (1.13%) Manufacturing
10 15 (1.00%) Pharmaceutical
11 14 (0.93%) Online Betting
12 13 (0.86%) Advertising
13 12 (0.80%) Financial Institution
14 10 (0.66%) Marketing
15 5 (0.33%) French Language
15 5 (0.33%) German Language
16 4 (0.27%) Games
16 4 (0.27%) Spanish Language
17 3 (0.20%) Electronics
18 2 (0.13%) Automotive
Libraries, Frameworks & Software Standards
1 46 (3.06%) Web Services
2 42 (2.79%) .NET
3 23 (1.53%) HTML
3 23 (1.53%) XML
4 20 (1.33%) Software Packaging
5 17 (1.13%) CSS
6 15 (1.00%) ASP.NET
7 9 (0.60%) Middleware
8 8 (0.53%) Ruby on Rails
8 8 (0.53%) SOAP
9 7 (0.47%) COM
10 6 (0.40%) .NET Framework
11 4 (0.27%) JSON
11 4 (0.27%) REST
11 4 (0.27%) X-Windows
12 3 (0.20%) ASP.NET MVC
12 3 (0.20%) LAMP
13 2 (0.13%) 802.1X
13 2 (0.13%) ASP.NET MVC 3
14 1 (0.066%) CSS3
Miscellaneous
1 141 (9.37%) Data Centre
2 85 (5.65%) Analytical Skills
2 85 (5.65%) Clustering
3 67 (4.45%) Blackberry
4 47 (3.12%) Fat Client
4 47 (3.12%) Thin Client
5 44 (2.92%) Replication
6 42 (2.79%) Driving Licence
7 22 (1.46%) Enterprise Software
8 20 (1.33%) Private Cloud
9 17 (1.13%) iPad
10 16 (1.06%) Client/Server
10 16 (1.06%) Computer Science
10 16 (1.06%) Management Information System
10 16 (1.06%) Mathematics
11 15 (1.00%) EPoS
12 14 (0.93%) EqualLogic
12 14 (0.93%) Handset
12 14 (0.93%) Smartphone
13 13 (0.86%) iPhone
Operating Systems
1 1111 (73.82%) Windows
2 744 (49.44%) Windows Server
3 451 (29.97%) Windows Server 2008
4 432 (28.70%) Windows Server 2012
5 259 (17.21%) Windows 7
6 236 (15.68%) Linux
7 227 (15.08%) Windows Server 2003
8 111 (7.38%) Windows 10
9 87 (5.78%) Windows 8
10 65 (4.32%) Unix
11 57 (3.79%) Windows XP
12 46 (3.06%) Red Hat Enterprise Linux
13 39 (2.59%) AIX
14 29 (1.93%) Windows 2000 Server
15 28 (1.86%) Mac OS X
16 23 (1.53%) HPUX
17 22 (1.46%) Android
17 22 (1.46%) Solaris
18 19 (1.26%) Ubuntu
19 18 (1.20%) Apple iOS
Processes & Methodologies
1 366 (24.32%) ITIL
2 92 (6.11%) Mentoring
3 90 (5.98%) Disaster Recovery
4 65 (4.32%) Project Management
5 57 (3.79%) Change Management
6 53 (3.52%) Migration
7 52 (3.46%) Service Delivery
8 50 (3.32%) Service Management
9 40 (2.66%) Problem Management
10 36 (2.39%) Coaching
10 36 (2.39%) Time Management
11 35 (2.33%) Root Cause Analysis
12 34 (2.26%) Kalman Filter
13 32 (2.13%) High Availability
14 31 (2.06%) Data Protection
15 28 (1.86%) Change Control
16 27 (1.79%) Incident Management
17 26 (1.73%) Web Filtering
18 24 (1.59%) Server Building
19 23 (1.53%) Load Balancing
Programming Languages
1 241 (16.01%) SQL
2 154 (10.23%) PowerShell
3 40 (2.66%) C
4 29 (1.93%) Java
5 26 (1.73%) VBScript
6 24 (1.59%) Perl
7 23 (1.53%) Bash Shell
8 19 (1.26%) C#
9 18 (1.20%) Python
9 18 (1.20%) Shell Script
10 13 (0.86%) JavaScript
11 10 (0.66%) Korn
12 9 (0.60%) C++
12 9 (0.60%) VB
13 8 (0.53%) Ruby
14 6 (0.40%) T-SQL
15 5 (0.33%) AWK
15 5 (0.33%) Progress 4GL
15 5 (0.33%) RPG
15 5 (0.33%) sed
Qualifications
1 306 (20.33%) Microsoft Certification
2 208 (13.82%) MCSE
3 152 (10.10%) Cisco Certification
4 121 (8.04%) Security Cleared
5 108 (7.18%) CCNA
6 105 (6.98%) MCSA
7 82 (5.45%) SC Cleared
8 75 (4.98%) Degree
9 73 (4.85%) VMware Certified Professional (VCP)
10 62 (4.12%) MCP
11 59 (3.92%) MCITP
12 54 (3.59%) CCNP
13 44 (2.92%) ITIL Certification
14 25 (1.66%) Citrix Certification
15 23 (1.53%) MCDST
16 15 (1.00%) DV Cleared
16 15 (1.00%) MCTS
17 14 (0.93%) MCT
18 12 (0.80%) CCA
19 6 (0.40%) CCIE
Quality Assurance & Compliance
1 93 (6.18%) SLA
2 10 (0.66%) ISO/IEC 27001
3 6 (0.40%) QA
4 3 (0.20%) PCI DSS
5 2 (0.13%) Data Quality
5 2 (0.13%) ISAE 3402
6 1 (0.066%) ISO 9001
6 1 (0.066%) Sarbanes-Oxley
6 1 (0.066%) SSAE 16
System Software
1 820 (54.49%) Active Directory
2 382 (25.38%) VMware Infrastructure
3 309 (20.53%) Hyper-V
4 187 (12.43%) XenApp
5 128 (8.50%) vSphere
6 100 (6.64%) XenDesktop
7 83 (5.51%) VMware ESXi
8 59 (3.92%) VMware ESX
9 43 (2.86%) Microsoft App-V
10 37 (2.46%) Terminal Services
11 32 (2.13%) Virtual Servers
12 30 (1.99%) XenServer
13 22 (1.46%) Terminal Server
14 21 (1.40%) Citrix Presentation Server
15 20 (1.33%) Virtual Machines
16 17 (1.13%) BitLocker
17 16 (1.06%) KVM
18 13 (0.86%) VMware Server
19 11 (0.73%) vCloud
20 10 (0.66%) Tivoli Workload Scheduler
Systems Management
1 236 (15.68%) SCCM
2 99 (6.58%) SCOM
3 86 (5.71%) WSUS
4 60 (3.99%) Backup Exec
5 28 (1.86%) Microsoft Clustering
6 27 (1.79%) NetBackup
7 24 (1.59%) Microsoft Data Protection Manager
8 21 (1.40%) Nagios
9 18 (1.20%) AirWatch
9 18 (1.20%) Norton AntiVirus
10 17 (1.13%) FortiGate
10 17 (1.13%) Icinga
10 17 (1.13%) SCDPM
10 17 (1.13%) SCVMM
11 16 (1.06%) Failover Clustering
11 16 (1.06%) Puppet
12 13 (0.86%) DatAdvantage
12 13 (0.86%) McAfee ePO
12 13 (0.86%) Zenoss
13 12 (0.80%) EMC NetWorker
Vendors
1 827 (54.95%) Microsoft
2 800 (53.16%) VMware
3 409 (27.18%) Citrix
4 340 (22.59%) Cisco
5 186 (12.36%) HP
6 79 (5.25%) IBM
7 70 (4.65%) Dell
8 66 (4.39%) EMC
9 58 (3.85%) Symantec
10 56 (3.72%) Veeam
11 50 (3.32%) NetApp
12 44 (2.92%) Red Hat
13 43 (2.86%) Juniper
14 39 (2.59%) F5
15 38 (2.52%) Apple
15 38 (2.52%) Avaya
16 33 (2.19%) CheckPoint
17 28 (1.86%) Mitel
18 26 (1.73%) Intel Security
19 25 (1.66%) Oracle
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £40500 per annum
Posted: 6 hours ago
Preston, Lancashire
Polar Recruitment
Salary: £23000 - £29000 per annum + pension, maybe company car
Posted: 14 hours ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £28000 - £30000 per annum, Benefits Excellent benefits
Posted: 13 hours ago
Walton-On-Thames, Surrey
Blue Juice Recruitment
Salary: From £38,000 to £40,000 per annum Car parking and further education su
Posted: 12 hours ago
Bath, Avon
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Evolution Recruitment Solutions
Salary: 30,000 - 40,000
Posted: 14 hours ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 9 hours ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 9 hours ago
Wiltshire
Opus Recruitment Solutions Ltd
Salary: £34000 - £38000 per annum
Posted: Yesterday
Petersfield, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £32000 per annum
Posted: Yesterday
City, London
Best Practice Talent Solutions
Salary: From £25,000 to £36,000 per annum dependent on current rate and experi
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Salary: £35000 - £38000 per annum + excellent benefits.
Posted: Yesterday
Bristol, Avon
Franklin Bates
Salary: From £20,000 to £35,000 per annum
Posted: 8 hours ago
Corsham, Wiltshire
Global Technology Solutions Ltd
Salary: £40500 per annum
Posted: 6 hours ago
City, London
QUANTICA
Salary: £40000 - £45000 per annum
Posted: 10 hours ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: Yesterday
Cheshire
Mortimer Spinks
Salary: £35000 - £40000 per annum
Posted: Yesterday
Cheshire
D4 Digital Recruitment
Salary: £28000 - £36000 Per Annum On call allowance
Posted: Yesterday
Slough, Berkshire
Connected IT
Salary: £25000 - £40000 per annum + Benefits (Salary Negotiable)
Posted: Yesterday
Enfield, Middlesex
Vacancy Filler
Salary: From £23,803 to £24,444 per annum + £1,773 London Weighting
Posted: 14 hours ago
North West London
Jonothan Bosworth
Salary: £35000 - £45000 Per Annum
Posted: Yesterday
Berkshire
APM Resources
Salary: Up to £45,000 per annum plus benefits
Posted: Yesterday
London
Refreshing Recruitment
Salary: £36000 - £40000 per annum + comprehensive corporate benefits!
Posted: Yesterday
Crawley, West Sussex
Comtecs
Salary: £44000 - £48000 Per Annum + on call + Bonus + Excellent Benefits
Posted: 13 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £35,000 to £45,000 per annum Salary is approx 35-45k base + bonus
Posted: Yesterday
Berkshire
ninesharp
Salary: £40000 - £45000 per annum + Quarterly Bonus, Pension etc...
Posted: 4 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 per annum
Posted: 4 days ago
City, London
Searchability
Salary: £24000 - £28500 per annum
Posted: 4 days ago
Reading, Berkshire
83Zero
Salary: From £45,000 to £55,000 per annum + Excellent Company Benefits
Posted: 16 hours ago
London
Refreshing Recruitment
Salary: £48000 - £50000 per annum + bens
Posted: 15 hours ago