The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 318 369 383
Rank change year-on-year
+51 +14
Permanent jobs requiring a 3rd Line Support 904 707 669
As % of all permanent IT jobs located in England 0.86% 0.69% 0.61%
As % of the Job Titles category 0.91% 0.73% 0.64%
Number of salaries quoted 785 589 602
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £28,000 £27,500 £27,850
10% offered a salary of more than £47,500 £52,900 £47,500
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 19 December 2014.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +50 326 £40,000 +6.66% 24
South East +22 214 £37,500 +1.35% 16
West Midlands +43 90 £37,500 +12.78% 9
North West +3 76 £32,000 +6.66% 11
Yorkshire +8 66 £30,000 +3.44% 4
East of England -17 58 £37,000 -7.50% 5
South West +16 56 £34,000 +4.61% 10
East Midlands +20 21 £32,500 +8.33%
North East -12 2 £32,750 +21.29% 3
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1352 (79.16%) Windows
2 960 (56.21%) VMware
3 923 (54.04%) Microsoft
4 903 (52.87%) Active Directory
5 733 (42.92%) MS Exchange
6 677 (39.64%) Windows Server 2008
7 558 (32.67%) VMware Infrastructure
8 557 (32.61%) Citrix
9 495 (28.98%) Cisco
10 465 (27.22%) MS Excel
11 448 (26.23%) Windows Server 2003
12 444 (26.00%) Firewall
13 408 (23.89%) ITIL
14 401 (23.48%) Microsoft Certification
15 384 (22.48%) Windows Server 2012
16 377 (22.07%) SAN
16 377 (22.07%) Exchange Server 2010
17 346 (20.26%) DNS
18 345 (20.20%) SQL Server
19 323 (18.91%) SQL
20 320 (18.74%) MCSE
21 296 (17.33%) TCP/IP
22 281 (16.45%) Hyper-V
23 277 (16.22%) MS Office
24 258 (15.11%) Cisco Certification
25 242 (14.17%) WAN
26 240 (14.05%) DHCP
26 240 (14.05%) LAN
27 237 (13.88%) Finance
28 222 (13.00%) Linux

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 733 (42.92%) MS Exchange
2 377 (22.07%) Exchange Server 2010
3 211 (12.35%) Exchange Server 2007
4 200 (11.71%) Exchange Server 2013
5 193 (11.30%) SharePoint
6 190 (11.12%) Exchange Server 2003
7 148 (8.67%) IIS
8 139 (8.14%) Lync
9 46 (2.69%) Blackberry Enterprise Server
10 39 (2.28%) Apache
11 35 (2.05%) SharePoint 2010
12 29 (1.70%) WebSphere
13 25 (1.46%) Tomcat
14 14 (0.82%) WebSphere Application Server
14 14 (0.82%) IBM HTTP Server
15 12 (0.70%) SharePoint 2013
16 10 (0.59%) SharePoint Server
16 10 (0.59%) CMS
16 10 (0.59%) MQSeries
17 9 (0.53%) Live Communications Server
Applications
1 465 (27.22%) MS Excel
2 277 (16.22%) MS Office
3 42 (2.46%) MS PowerPoint
4 12 (0.70%) MS Visio
5 8 (0.47%) Spreadsheet
6 4 (0.23%) AutoCAD
7 3 (0.18%) Photoshop
8 2 (0.12%) MS Project
8 2 (0.12%) Acrobat
9 1 (0.059%) FastStats
Business Applications
1 10 (0.59%) Dynamics CRM
2 7 (0.41%) Dynamics NAV
3 5 (0.29%) Dynamics AX
3 5 (0.29%) Retail-J
4 4 (0.23%) Oracle Cash Management
5 2 (0.12%) PeopleSoft HRMS
5 2 (0.12%) Summit
5 2 (0.12%) SAP Oil and Gas
5 2 (0.12%) assyst
6 1 (0.059%) Pegasus Opera
6 1 (0.059%) Agresso
6 1 (0.059%) Oracle EBS R12
Cloud Services
1 105 (6.15%) Office 365
2 16 (0.94%) SaaS
3 12 (0.70%) PaaS
3 12 (0.70%) Microsoft Azure
4 5 (0.29%) Google Apps
5 3 (0.18%) IaaS
6 2 (0.12%) Cloud Computing
7 1 (0.059%) Amazon AWS
Communications & Networking
1 444 (26.00%) Firewall
2 377 (22.07%) SAN
3 346 (20.26%) DNS
4 296 (17.33%) TCP/IP
5 242 (14.17%) WAN
6 240 (14.05%) DHCP
6 240 (14.05%) LAN
7 185 (10.83%) VPN
8 102 (5.97%) VoIP
9 83 (4.86%) Cisco ASA
10 78 (4.57%) NAS
11 74 (4.33%) VLAN
12 72 (4.22%) Wireless
13 68 (3.98%) iSCSI
14 54 (3.16%) Internet
14 54 (3.16%) MPLS
15 47 (2.75%) BGP
15 47 (2.75%) Network Security
16 44 (2.58%) Fibre Channel
17 39 (2.28%) SSL
Database & Business Intelligence
1 345 (20.20%) SQL Server
2 77 (4.51%) SQL Server 2008
3 47 (2.75%) SQL Server 2005
4 26 (1.52%) MySQL
4 26 (1.52%) SQL Server 2000
5 24 (1.41%) SQL Server 2012
6 23 (1.35%) Oracle Reports
7 18 (1.05%) EDRMS
8 17 (1.00%) IDOL
9 12 (0.70%) DB2
10 10 (0.59%) Crystal Reports
10 10 (0.59%) MS Access
11 5 (0.29%) Oracle Database
12 4 (0.23%) FileMaker
13 2 (0.12%) Big Data
14 1 (0.059%) Hadoop
14 1 (0.059%) MongoDB
14 1 (0.059%) PostgreSQL
14 1 (0.059%) SQL Server Reporting Services
14 1 (0.059%) SQL Server Integration Services
Development Applications
1 7 (0.41%) Team Foundation Server
2 6 (0.35%) MSI
3 5 (0.29%) Visual Studio
3 5 (0.29%) VSS/SourceSafe
4 3 (0.18%) Subversion
5 2 (0.12%) JIRA
5 2 (0.12%) TeamCity
6 1 (0.059%) Eclipse
6 1 (0.059%) InstallShield
6 1 (0.059%) NetBeans
6 1 (0.059%) CruiseControl
6 1 (0.059%) Mercurial
6 1 (0.059%) WinDbg
6 1 (0.059%) Hudson
General
1 237 (13.88%) Finance
2 88 (5.15%) Retail
3 65 (3.81%) Banking
4 63 (3.69%) Telecoms
5 56 (3.28%) Law
6 54 (3.16%) Legal
7 21 (1.23%) Investment Banking
8 18 (1.05%) Back Office
9 15 (0.88%) Advertising
10 12 (0.70%) Manufacturing
11 9 (0.53%) Front Office
12 6 (0.35%) Billing
13 3 (0.18%) Games
13 3 (0.18%) Electronics
13 3 (0.18%) Marketing
14 2 (0.12%) French Language
14 2 (0.12%) Multimedia
15 1 (0.059%) Publishing
15 1 (0.059%) Financial Institution
15 1 (0.059%) Automotive
Libraries, Frameworks & Software Standards
1 38 (2.22%) .NET
2 28 (1.64%) ASP.NET
3 16 (0.94%) Web Services
3 16 (0.94%) HTML
4 14 (0.82%) FIX Protocol
5 12 (0.70%) CSS
6 11 (0.64%) Middleware
6 11 (0.64%) J2EE
7 10 (0.59%) JDBC
7 10 (0.59%) Ajax
8 9 (0.53%) Application Packaging
8 9 (0.53%) WSE
9 8 (0.47%) XML
10 7 (0.41%) ActiveMQ
10 7 (0.41%) Apache Camel
11 4 (0.23%) LAMP
11 4 (0.23%) COM
12 2 (0.12%) JTAPI
12 2 (0.12%) LINQ
12 2 (0.12%) Regular Expression
Miscellaneous
1 121 (7.08%) Blackberry
2 116 (6.79%) Analytical Skills
3 62 (3.63%) Clustering
4 45 (2.63%) PDA
4 45 (2.63%) Computer Science
5 28 (1.64%) Hedge funds
6 27 (1.58%) Replication
7 26 (1.52%) Statistics
8 25 (1.46%) Fat Client
8 25 (1.46%) Thin Client
9 21 (1.23%) Management Information System
10 13 (0.76%) Client/Server
10 13 (0.76%) Enterprise Storage
11 12 (0.70%) Enterprise Software
11 12 (0.70%) Mathematics
12 10 (0.59%) EqualLogic
13 9 (0.53%) EPoS
14 8 (0.47%) GIS
15 7 (0.41%) CLARiiON
15 7 (0.41%) iPhone
Operating Systems
1 1352 (79.16%) Windows
2 677 (39.64%) Windows Server 2008
3 448 (26.23%) Windows Server 2003
4 384 (22.48%) Windows Server 2012
5 222 (13.00%) Linux
6 208 (12.18%) Windows 7
7 193 (11.30%) Windows XP
8 139 (8.14%) Windows 8
9 91 (5.33%) UNIX
10 55 (3.22%) Red Hat Enterprise Linux
11 42 (2.46%) Mac OS X
12 23 (1.35%) CentOS
12 23 (1.35%) AIX
13 21 (1.23%) Solaris
14 16 (0.94%) Windows Vista
15 13 (0.76%) Windows 2000
16 12 (0.70%) Android
16 12 (0.70%) Apple iOS
17 10 (0.59%) Windows 2000 Server
17 10 (0.59%) Ubuntu
Processes & Methodologies
1 408 (23.89%) ITIL
2 85 (4.98%) Mentoring
3 78 (4.57%) Disaster Recovery
4 77 (4.51%) Incident Management
5 68 (3.98%) Service Delivery
6 66 (3.86%) Problem Management
7 61 (3.57%) Migration
8 57 (3.34%) Change Management
9 50 (2.93%) Project Management
10 45 (2.63%) Time Management
11 43 (2.52%) Service Management
12 38 (2.22%) Load Balancing
13 36 (2.11%) Root Cause Analysis
14 34 (1.99%) Coaching
15 33 (1.93%) E-Commerce
16 27 (1.58%) Capacity Planning
17 26 (1.52%) Configuration Management
18 23 (1.35%) BCP
19 22 (1.29%) CRM
19 22 (1.29%) Continuous Improvement
Programming Languages
1 323 (18.91%) SQL
2 112 (6.56%) PowerShell
3 65 (3.81%) Java
4 38 (2.22%) C
5 36 (2.11%) VBScript
6 20 (1.17%) Shell Script
7 19 (1.11%) Perl
8 15 (0.88%) C#
8 15 (0.88%) Bash Shell
9 14 (0.82%) T-SQL
10 13 (0.76%) VB
10 13 (0.76%) Python
11 8 (0.47%) PHP
12 7 (0.41%) JavaScript
13 5 (0.29%) C++
14 2 (0.12%) PL/SQL
14 2 (0.12%) RPG
14 2 (0.12%) AWK
14 2 (0.12%) Korn
14 2 (0.12%) sed
Qualifications
1 401 (23.48%) Microsoft Certification
2 320 (18.74%) MCSE
3 258 (15.11%) Cisco Certification
4 196 (11.48%) CCNA
5 160 (9.37%) MCSA
6 133 (7.79%) Degree
7 132 (7.73%) MCITP
8 114 (6.67%) VMware Certified Professional (VCP)
9 110 (6.44%) CCNP
10 109 (6.38%) MCP
11 95 (5.56%) Security Cleared
12 78 (4.57%) Citrix Certification
12 78 (4.57%) SC Cleared
13 60 (3.51%) CCA
14 50 (2.93%) MCTS
15 42 (2.46%) DV Cleared
16 34 (1.99%) ITIL Certification
17 27 (1.58%) JNCIA
18 22 (1.29%) CCIE
19 18 (1.05%) VCAP
Quality Assurance & Compliance
1 104 (6.09%) SLA
2 11 (0.64%) ISO/IEC 27001
3 7 (0.41%) PCI DSS
4 6 (0.35%) Sarbanes-Oxley
5 3 (0.18%) QA
6 1 (0.059%) Solvency II
6 1 (0.059%) ISO 9000
6 1 (0.059%) ISO 9001
System Software
1 903 (52.87%) Active Directory
2 558 (32.67%) VMware Infrastructure
3 281 (16.45%) Hyper-V
4 208 (12.18%) XenApp
5 195 (11.42%) vSphere
6 88 (5.15%) XenDesktop
7 78 (4.57%) VMware ESX
8 69 (4.04%) VMware ESXi
9 47 (2.75%) Terminal Services
10 45 (2.63%) XenServer
11 34 (1.99%) ISA Server
12 32 (1.87%) vCloud
13 24 (1.41%) Microsoft App-V
14 19 (1.11%) Citrix Presentation Server
15 15 (0.88%) VMware Server
16 14 (0.82%) Terminal Server
17 13 (0.76%) Forefront TMG
18 12 (0.70%) Xen
19 6 (0.35%) Microsoft Virtual Server
19 6 (0.35%) VMware Workstation
Systems Management
1 161 (9.43%) SCCM
2 89 (5.21%) SCOM
3 76 (4.45%) Backup Exec
4 56 (3.28%) NetBackup
5 39 (2.28%) WSUS
6 35 (2.05%) Norton AntiVirus
7 25 (1.46%) FortiGate
8 19 (1.11%) Systems Management Server (SMS)
9 15 (0.88%) Nagios
10 14 (0.82%) SCVMM
11 13 (0.76%) Symantec Enterprise Vault
12 10 (0.59%) Netcool
13 9 (0.53%) OpenView Configuration Management
13 9 (0.53%) Unicenter
13 9 (0.53%) Veritas Storage Foundation
13 9 (0.53%) SolarWinds Orion
14 8 (0.47%) ARCserve
15 7 (0.41%) SCOrch
16 6 (0.35%) McAfee ePO
16 6 (0.35%) EMC NetWorker
Vendors
1 960 (56.21%) VMware
2 923 (54.04%) Microsoft
3 557 (32.61%) Citrix
4 495 (28.98%) Cisco
5 169 (9.89%) HP
6 129 (7.55%) Juniper
7 117 (6.85%) Symantec
8 86 (5.04%) Dell
9 84 (4.92%) CheckPoint
10 80 (4.68%) Oracle
11 73 (4.27%) EMC
12 70 (4.10%) NetApp
13 69 (4.04%) Apple
14 57 (3.34%) IBM
14 57 (3.34%) SolarWinds
15 53 (3.10%) Bloomberg
16 42 (2.46%) F5
17 41 (2.40%) Red Hat
18 40 (2.34%) McAfee
18 40 (2.34%) Veeam
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: Yesterday
Warrington, Cheshire
Search Consultancy
Posted: 2 days ago
Liverpool, Merseyside
Search Consultancy
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Connectus
Salary: £20000 - £50000 per annum
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £240 - £250 per annum
Posted: 2 days ago
Cannock, Staffordshire
Senitor Associates
Salary: £35000 - £45000 per annum + great company + benefits
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: From £40,000 to £45,000 per annum
Posted: 2 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £45,000 per annum plus excellent benefits & overtime
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: From £23,684.84 to £27,220.42 per annum
Posted: 2 days ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum + Bonus + Benefits
Posted: 3 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: Up to £35,000 per annum
Posted: 3 days ago
Hertfordshire
ComputAppoint
Salary: £30000 - £38000 per annum
Posted: 3 days ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent career development
Posted: 3 days ago
Guildford, Surrey
Lorien Resourcing
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
RBW Consulting
Salary: From £22,000 to £32,000 per annum
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits+training opportunities
Posted: 3 days ago
West Bromwich, West Midlands (County)
Senitor Associates
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Newbury, Berkshire
Webrecruit
Salary: Up to £27,000 per annum Plus Performance Related Bonus
Posted: 3 days ago
Chessington, Surrey
RecruitmentRevolution.com Limited
Salary: From £22,000 to £37,000 per annum
Posted: 4 days ago