The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 384 368 381
Rank change year-on-year
-16 +13
Permanent jobs requiring a 3rd Line Support 726 677 696
As % of all permanent IT jobs located in England 0.64% 0.65% 0.59%
As % of the Job Titles category 0.68% 0.69% 0.62%
Number of salaries quoted 660 581 658
Average salary £36,000 £34,000 £35,000
Average salary % change year-on-year
+5.88% -2.85%
90% offered a salary of more than £27,650 £27,000 £27,500
10% offered a salary of more than £45,500 £46,500 £45,000
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
106581 98705 112223
As % of all permanent IT jobs located in England 94.50% 94.71% 94.81%
Number of salaries quoted 87190 83107 96889
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 17 April 2014.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -48 262 £40,000 +11.11% 22
South East +6 204 £36,000 +2.85% 29
East of England +19 100 £35,000 +7.69% 13
North West +15 57 £32,500 +8.33% 7
South West -1 33 £30,500 -1.61% 8
West Midlands -1 32 £30,000 -3.22% 9
Yorkshire -50 19 £34,000 +23.63% 3
East Midlands -21 18 £30,000 -7.69% 5
Midlands - 5 £29,000 -
North East - 1 £25,000 - 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 17 April 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1117 (80.48%) Windows
2 763 (54.97%) Microsoft
3 746 (53.75%) Active Directory
4 695 (50.07%) VMware
5 637 (45.89%) MS Exchange
6 622 (44.81%) Windows Server 2008
7 458 (33.00%) Windows Server 2003
8 442 (31.84%) Firewall
8 442 (31.84%) Citrix
9 426 (30.69%) Microsoft Certification
10 408 (29.39%) Cisco
11 400 (28.82%) VMware Infrastructure
12 388 (27.95%) MS Excel
13 364 (26.22%) ITIL
13 364 (26.22%) Exchange Server 2010
14 315 (22.69%) SQL Server
15 308 (22.19%) MCSE
16 295 (21.25%) SQL
17 292 (21.04%) DNS
18 272 (19.60%) SAN
19 256 (18.44%) Exchange Server 2007
20 250 (18.01%) Windows Server 2012
21 214 (15.42%) Hyper-V
22 212 (15.27%) LAN
23 208 (14.99%) MS Office
23 208 (14.99%) Windows 7
24 202 (14.55%) XenApp
25 200 (14.41%) TCP/IP
26 199 (14.34%) VPN
27 198 (14.27%) WAN

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 17 April 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 637 (45.89%) MS Exchange
2 364 (26.22%) Exchange Server 2010
3 256 (18.44%) Exchange Server 2007
4 185 (13.33%) Exchange Server 2003
5 146 (10.52%) Exchange Server 2013
6 141 (10.16%) SharePoint
7 133 (9.58%) IIS
8 81 (5.84%) Lync
9 65 (4.68%) Blackberry Enterprise Server
10 50 (3.60%) SharePoint 2010
11 38 (2.74%) Lotus Domino
12 24 (1.73%) Office Communications Server
13 22 (1.59%) IBM Notes
14 18 (1.30%) Apache
15 12 (0.86%) SharePoint 2013
16 8 (0.58%) SharePoint Server
17 7 (0.50%) WebSphere
17 7 (0.50%) Tomcat
18 6 (0.43%) BizTalk Server
19 5 (0.36%) NetWeaver
Applications
1 388 (27.95%) MS Excel
2 208 (14.99%) MS Office
3 32 (2.31%) MS PowerPoint
4 11 (0.79%) MS Visio
5 2 (0.14%) Photoshop
5 2 (0.14%) MS Project
6 1 (0.072%) InfoPath
6 1 (0.072%) PowerPivot
Business Applications
1 16 (1.15%) Remedy ITSM
2 5 (0.36%) Temenos T24
3 4 (0.29%) assyst
4 3 (0.22%) Oracle EBS
4 3 (0.22%) Oracle General Ledger
4 3 (0.22%) Eikon
5 1 (0.072%) Sage 200
5 1 (0.072%) Movex
5 1 (0.072%) Summit
5 1 (0.072%) SAP Oil and Gas
5 1 (0.072%) SalesLogix
5 1 (0.072%) Dynamics AX
5 1 (0.072%) Dynamics GP
5 1 (0.072%) FRx
5 1 (0.072%) Line 500
Cloud Services
1 50 (3.60%) Office 365
2 16 (1.15%) SaaS
3 8 (0.58%) IaaS
4 7 (0.50%) Cloud Computing
5 4 (0.29%) Microsoft Azure
6 3 (0.22%) PaaS
7 1 (0.072%) Amazon AWS
Communications & Networking
1 442 (31.84%) Firewall
2 292 (21.04%) DNS
3 272 (19.60%) SAN
4 212 (15.27%) LAN
5 200 (14.41%) TCP/IP
6 199 (14.34%) VPN
7 198 (14.27%) WAN
8 174 (12.54%) DHCP
9 88 (6.34%) VLAN
10 78 (5.62%) Internet
11 64 (4.61%) Wireless
12 59 (4.25%) VoIP
13 58 (4.18%) Wi-Fi
14 51 (3.67%) iSCSI
15 46 (3.31%) NAS
16 45 (3.24%) SSL
17 34 (2.45%) MPLS
18 31 (2.23%) Cisco Nexus
19 29 (2.09%) Cisco ASA
20 25 (1.80%) BGP
Database & Business Intelligence
1 315 (22.69%) SQL Server
2 107 (7.71%) SQL Server 2008
3 51 (3.67%) SQL Server 2005
4 38 (2.74%) SQL Server 2012
5 26 (1.87%) SQL Server 2000
6 24 (1.73%) SQL Server Reporting Services
7 19 (1.37%) SQL Server Integration Services
7 19 (1.37%) MySQL
8 13 (0.94%) Relational Database
9 7 (0.50%) RDBMS
9 7 (0.50%) SQL Server Analysis Services
10 6 (0.43%) DTS
10 6 (0.43%) Crystal Reports
10 6 (0.43%) Oracle Database
11 5 (0.36%) MaxDB
11 5 (0.36%) DB2
11 5 (0.36%) IDOL
12 4 (0.29%) MongoDB
12 4 (0.29%) EDRMS
13 3 (0.22%) Oracle Reports
Development Applications
1 3 (0.22%) VSS/SourceSafe
1 3 (0.22%) Team Foundation Server
2 2 (0.14%) Oracle Forms
3 1 (0.072%) ClearCase
3 1 (0.072%) ClearQuest
3 1 (0.072%) InstallShield
3 1 (0.072%) Visual Studio
General
1 145 (10.45%) Finance
2 68 (4.90%) Telecoms
3 63 (4.54%) Banking
4 42 (3.03%) Law
5 31 (2.23%) Back Office
6 22 (1.59%) Front Office
7 19 (1.37%) Retail
8 15 (1.08%) Legal
8 15 (1.08%) Advertising
9 12 (0.86%) Manufacturing
10 10 (0.72%) Marketing
11 8 (0.58%) Investment Banking
12 5 (0.36%) Publishing
12 5 (0.36%) Games
13 4 (0.29%) Online Betting
14 3 (0.22%) Welsh Language
14 3 (0.22%) Billing
14 3 (0.22%) Electronics
15 2 (0.14%) Financial Institution
16 1 (0.072%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 46 (3.31%) .NET
2 33 (2.38%) ASP.NET
3 16 (1.15%) XML
4 15 (1.08%) Software Packaging
5 12 (0.86%) .NET Framework
6 10 (0.72%) HTML
7 9 (0.65%) COM
8 8 (0.58%) Classic ASP
9 7 (0.50%) Web Services
10 6 (0.43%) NHibernate
10 6 (0.43%) WCF
10 6 (0.43%) ASP.NET MVC
10 6 (0.43%) ADO.NET Entity Framework
10 6 (0.43%) CSS
10 6 (0.43%) ASP.NET MVC 3
10 6 (0.43%) Razor View Engine
11 5 (0.36%) JSP
12 4 (0.29%) Silverlight
13 3 (0.22%) J2EE
13 3 (0.22%) XSL
Miscellaneous
1 152 (10.95%) Blackberry
2 75 (5.40%) Clustering
3 43 (3.10%) Replication
4 38 (2.74%) PDA
5 20 (1.44%) Management Information System
5 20 (1.44%) PKI
6 18 (1.30%) SecurID
7 14 (1.01%) Smartphone
7 14 (1.01%) Enterprise Storage
8 13 (0.94%) Enterprise Software
8 13 (0.94%) Client/Server
8 13 (0.94%) Firmware
9 12 (0.86%) iPhone
10 11 (0.79%) iPad
11 8 (0.58%) Computer Science
12 6 (0.43%) Fat Client
12 6 (0.43%) Statistics
12 6 (0.43%) EqualLogic
12 6 (0.43%) Thin Client
13 5 (0.36%) NHS
Operating Systems
1 1117 (80.48%) Windows
2 622 (44.81%) Windows Server 2008
3 458 (33.00%) Windows Server 2003
4 250 (18.01%) Windows Server 2012
5 208 (14.99%) Windows 7
6 163 (11.74%) Linux
7 151 (10.88%) Windows XP
8 105 (7.56%) Windows 8
9 78 (5.62%) UNIX
10 62 (4.47%) Mac OS
11 47 (3.39%) Android
12 32 (2.31%) Red Hat Enterprise Linux
13 25 (1.80%) Windows Vista
14 21 (1.51%) Apple iOS
15 20 (1.44%) Windows 2000
16 19 (1.37%) Windows Phone
17 18 (1.30%) Solaris
17 18 (1.30%) Windows 2000 Server
18 17 (1.22%) VMS
18 17 (1.22%) Windows Phone 8
Processes & Methodologies
1 364 (26.22%) ITIL
2 92 (6.63%) Migration
3 80 (5.76%) Disaster Recovery
4 76 (5.48%) Problem Management
5 66 (4.76%) Change Management
6 59 (4.25%) Project Management
7 52 (3.75%) Service Delivery
8 51 (3.67%) Service Management
9 30 (2.16%) ITSM
10 29 (2.09%) Incident Management
11 28 (2.02%) E-Commerce
12 26 (1.87%) CRM
13 25 (1.80%) Root Cause Analysis
14 23 (1.66%) Configuration Management
15 22 (1.59%) Continuous Improvement
16 20 (1.44%) Network Monitoring
16 20 (1.44%) PRINCE2
17 19 (1.37%) Performance Tuning
17 19 (1.37%) Change Control
17 19 (1.37%) Network Management
Programming Languages
1 295 (21.25%) SQL
2 90 (6.48%) PowerShell
3 33 (2.38%) Java
4 28 (2.02%) VBScript
4 28 (2.02%) Python
5 25 (1.80%) C
6 22 (1.59%) Shell Script
7 17 (1.22%) C#
8 16 (1.15%) VB
9 14 (1.01%) T-SQL
10 13 (0.94%) JavaScript
11 11 (0.79%) Bash Shell
12 10 (0.72%) VB6
13 9 (0.65%) Perl
14 7 (0.50%) VBA
15 5 (0.36%) ABAP
16 4 (0.29%) PHP
17 3 (0.22%) PL/SQL
17 3 (0.22%) VB.NET
17 3 (0.22%) AWK
Qualifications
1 426 (30.69%) Microsoft Certification
2 308 (22.19%) MCSE
3 197 (14.19%) Cisco Certification
4 166 (11.96%) MCITP
5 164 (11.82%) CCNA
6 114 (8.21%) MCSA
7 106 (7.64%) MCP
8 91 (6.56%) Degree
9 88 (6.34%) VMware Certified Professional (VCP)
10 81 (5.84%) MCTS
11 73 (5.26%) CCNP
12 66 (4.76%) Citrix Certification
13 48 (3.46%) CCA
13 48 (3.46%) Security Cleared
14 31 (2.23%) SC Cleared
15 30 (2.16%) ITIL Certification
16 20 (1.44%) CCEE
17 17 (1.22%) CCIA
18 15 (1.08%) CCAA
18 15 (1.08%) NCDA
Quality Assurance & Compliance
1 102 (7.35%) SLA
2 16 (1.15%) ISO 9001
3 10 (0.72%) QA
4 9 (0.65%) ISO/IEC 27001
5 1 (0.072%) PCI DSS
5 1 (0.072%) Solvency II
System Software
1 746 (53.75%) Active Directory
2 400 (28.82%) VMware Infrastructure
3 214 (15.42%) Hyper-V
4 202 (14.55%) XenApp
5 182 (13.11%) vSphere
6 121 (8.72%) XenDesktop
7 57 (4.11%) Terminal Services
8 51 (3.67%) VMware ESX
9 47 (3.39%) XenServer
10 37 (2.67%) Microsoft App-V
11 34 (2.45%) Forefront TMG
12 26 (1.87%) Citrix Presentation Server
13 24 (1.73%) ISA Server
14 23 (1.66%) VMware ESXi
15 18 (1.30%) UAG
16 8 (0.58%) IAG
16 8 (0.58%) VMware Server
16 8 (0.58%) Xen
16 8 (0.58%) NLBS
17 5 (0.36%) Terminal Server
Systems Management
1 180 (12.97%) SCCM
2 129 (9.29%) Backup Exec
3 112 (8.07%) SCOM
4 66 (4.76%) Norton AntiVirus
5 52 (3.75%) WSUS
6 46 (3.31%) NetBackup
7 44 (3.17%) McAfee ePO
8 29 (2.09%) Symantec Enterprise Vault
9 21 (1.51%) MAILsweeper
10 17 (1.22%) Tivoli
11 13 (0.94%) SolarWinds Orion
12 12 (0.86%) Cacti
13 11 (0.79%) Foglight
14 9 (0.65%) Nagios
15 7 (0.50%) ARCserve
16 5 (0.36%) WMI
16 5 (0.36%) HP SIM
17 4 (0.29%) SCDPM
17 4 (0.29%) EMC NetWorker
18 3 (0.22%) BMC PATROL
Vendors
1 763 (54.97%) Microsoft
2 695 (50.07%) VMware
3 442 (31.84%) Citrix
4 408 (29.39%) Cisco
5 140 (10.09%) HP
6 131 (9.44%) Symantec
7 111 (8.00%) McAfee
8 68 (4.90%) NetApp
9 61 (4.39%) Apple
10 58 (4.18%) Juniper
11 57 (4.11%) CheckPoint
12 52 (3.75%) Veeam
13 51 (3.67%) WatchGuard
13 51 (3.67%) Oracle
14 46 (3.31%) EMC
14 46 (3.31%) SolarWinds
15 43 (3.10%) Bloomberg
15 43 (3.10%) SonicWALL
16 40 (2.88%) Reuters
16 40 (2.88%) Lotus
Watford, Hertfordshire
Senitor Associates
Salary: £45000 - £55000 per annum + benefits + bonus
Posted: 35 minutes ago
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Salary: £45000 - £55000 per annum + Benefits
Posted: 56 minutes ago
Watford, Hertfordshire
Cadence Resourcing
Salary: £30000 - £35000 per annum + benefits
Posted: 1 hour ago
Woking, Surrey
Circle Recruitment
Salary: £30000 - £37000 per annum + Benefits
Posted: 1 hour ago
Surrey
Senitor Associates
Salary: £34000 per annum
Posted: 1 hour ago
London
Senitor Associates
Salary: £32000 per annum
Posted: 1 hour ago
Leicestershire
Greywood Associates Limited
Salary: £25000 - £29000 per annum + Benefits
Posted: 1 hour ago
Essex
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 2 hours ago
Cheadle, Cheshire
Evolution Recruitment Solutions
Salary: 40,000 - 45,000
Posted: 2 hours ago
Coventry, West Midlands (County)
networx
Salary: £35,704 to £37,586 with further progression based on merit
Posted: 3 hours ago
Huntingdon, Cambridgeshire
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits
Posted: 6 hours ago
West London
FIRST POINT IT RESOURCING
Salary: £45000 - £60000 per annum
Posted: 7 hours ago
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £28000 - £35000 per annum + Benefits
Posted: 7 hours ago
Surrey
Computer People
Salary: £30000.00 - £45000.00 per annum
Posted: 7 hours ago
Woking, Surrey
Venturi
Salary: £35000 per annum + 5k bonus + bens
Posted: 9 hours ago
London
Information Technology Services
Salary: £45k - 55k per year + Excellent Bonus & Benefits
Posted: 19 hours ago
Exeter, Devon
Roc Search
Salary: £25000 - £35000 per annum
Posted: Yesterday
Basingstoke, Hampshire
RBW Consulting
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
London
Senitor Associates
Salary: £30000 per annum
Posted: Yesterday
Manchester, Lancashire
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday