The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 342 352 335
Rank change year-on-year
+10 -17
Permanent jobs requiring a 3rd Line Support 840 687 823
As % of all permanent IT jobs located in England 0.77% 0.68% 0.74%
As % of the Job Titles category 0.81% 0.72% 0.78%
Number of salaries quoted 732 585 731
Average salary £36,500 £35,000 £36,500
Average salary % change year-on-year
+4.28% -4.10%
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £50,000 £45,000 £49,250
UK excluding London average salary £34,500 £32,500 £35,000
% change year-on-year
+6.15% -7.14%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103100 95904 105987
As % of all permanent IT jobs located in England 94.37% 94.25% 95.27%
Number of salaries quoted 84942 80243 91513
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
UK

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 29 July 2014.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 338 £40,000 +6.66% 29
South East +25 230 £35,000 +4.47% 24
East of England +9 80 £35,000 +6.06% 7
Yorkshire +5 63 £30,500 +3.38% 3
North West +1 49 £34,750 +12.09% 6
South West -2 35 £30,500 -9.62% 11
West Midlands -26 32 £32,500 -2.98% 9
East Midlands -5 12 £26,500 -11.66% 4
North East - 1 £42,500 -
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 29 July 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1288 (80.20%) Windows
2 825 (51.37%) Microsoft
3 807 (50.25%) VMware
4 766 (47.70%) Active Directory
5 694 (43.21%) Windows Server 2008
6 661 (41.16%) MS Exchange
7 529 (32.94%) Citrix
8 484 (30.14%) VMware Infrastructure
9 483 (30.07%) Windows Server 2003
10 463 (28.83%) Firewall
11 453 (28.21%) MS Excel
12 425 (26.46%) Microsoft Certification
13 410 (25.53%) Cisco
14 388 (24.16%) Exchange Server 2010
15 362 (22.54%) ITIL
16 360 (22.42%) DNS
17 352 (21.92%) Windows Server 2012
18 344 (21.42%) SQL
18 344 (21.42%) SAN
19 300 (18.68%) MCSE
20 277 (17.25%) SQL Server
21 275 (17.12%) Hyper-V
22 268 (16.69%) MS Office
23 266 (16.56%) Exchange Server 2007
24 256 (15.94%) Windows 7
25 243 (15.13%) DHCP
26 238 (14.82%) LAN
26 238 (14.82%) TCP/IP
27 234 (14.57%) Linux
28 227 (14.13%) XenApp

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 29 July 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 661 (41.16%) MS Exchange
2 388 (24.16%) Exchange Server 2010
3 266 (16.56%) Exchange Server 2007
4 169 (10.52%) Exchange Server 2003
4 169 (10.52%) Exchange Server 2013
5 135 (8.41%) SharePoint
6 127 (7.91%) IIS
7 87 (5.42%) Lync
8 85 (5.29%) Blackberry Enterprise Server
9 51 (3.18%) Lotus Domino
10 40 (2.49%) SharePoint 2010
11 31 (1.93%) Apache
12 20 (1.25%) WebSphere
13 18 (1.12%) IBM Notes
14 15 (0.93%) Exchange Server 2000
15 12 (0.75%) Oracle Workflow
16 11 (0.68%) SharePoint 2013
16 11 (0.68%) SharePoint Server
17 8 (0.50%) BizTalk Server
18 7 (0.44%) Tomcat
Applications
1 453 (28.21%) MS Excel
2 268 (16.69%) MS Office
3 55 (3.42%) MS PowerPoint
4 7 (0.44%) MS Visio
5 2 (0.12%) PowerPivot
6 1 (0.062%) FastStats
Business Applications
1 13 (0.81%) Remedy ITSM
2 7 (0.44%) Temenos T24
3 5 (0.31%) Dynamics CRM
4 4 (0.25%) Summit
4 4 (0.25%) Eikon
5 3 (0.19%) Oracle EBS
5 3 (0.19%) Movex
6 2 (0.12%) RMDS
6 2 (0.12%) SAP Oil and Gas
7 1 (0.062%) SalesLogix
7 1 (0.062%) Dynamics GP
7 1 (0.062%) FRx
7 1 (0.062%) Line 500
7 1 (0.062%) Sage 200
7 1 (0.062%) Agresso
Cloud Services
1 67 (4.17%) Office 365
2 14 (0.87%) SaaS
3 12 (0.75%) PaaS
4 10 (0.62%) Microsoft Azure
5 9 (0.56%) IaaS
6 8 (0.50%) Cloud Computing
7 6 (0.37%) Amazon AWS
8 2 (0.12%) Google Apps
Communications & Networking
1 463 (28.83%) Firewall
2 360 (22.42%) DNS
3 344 (21.42%) SAN
4 243 (15.13%) DHCP
5 238 (14.82%) LAN
5 238 (14.82%) TCP/IP
6 222 (13.82%) WAN
7 217 (13.51%) VPN
8 78 (4.86%) NAS
9 76 (4.73%) VLAN
10 69 (4.30%) VoIP
11 67 (4.17%) Wi-Fi
12 61 (3.80%) Internet
13 54 (3.36%) Wireless
14 45 (2.80%) SSL
15 42 (2.62%) MPLS
15 42 (2.62%) Network Security
16 41 (2.55%) Cisco ASA
17 39 (2.43%) iSCSI
18 29 (1.81%) Cisco IOS
Database & Business Intelligence
1 277 (17.25%) SQL Server
2 76 (4.73%) SQL Server 2008
3 33 (2.05%) SQL Server 2005
4 26 (1.62%) MySQL
5 21 (1.31%) SQL Server 2012
6 16 (1.00%) Relational Database
7 15 (0.93%) EDRMS
7 15 (0.93%) SQL Server Reporting Services
8 12 (0.75%) RDBMS
9 10 (0.62%) IDOL
9 10 (0.62%) SQL Server 2000
10 9 (0.56%) SQL Server Integration Services
11 7 (0.44%) DB2
11 7 (0.44%) Crystal Reports
12 6 (0.37%) DTS
12 6 (0.37%) SQL Server Analysis Services
13 5 (0.31%) MaxDB
13 5 (0.31%) MongoDB
14 4 (0.25%) Oracle Database
15 3 (0.19%) PostgreSQL
Development Applications
1 6 (0.37%) MSI
2 5 (0.31%) Team Foundation Server
3 3 (0.19%) Subversion
4 2 (0.12%) Visual Studio
4 2 (0.12%) VSS/SourceSafe
4 2 (0.12%) Oracle Forms
5 1 (0.062%) ClearCase
5 1 (0.062%) ClearQuest
5 1 (0.062%) TeamCity
5 1 (0.062%) CruiseControl
5 1 (0.062%) Hudson
General
1 197 (12.27%) Finance
2 82 (5.11%) Banking
3 55 (3.42%) Law
4 49 (3.05%) Retail
5 47 (2.93%) Telecoms
6 39 (2.43%) Investment Banking
7 26 (1.62%) Back Office
8 23 (1.43%) Legal
9 19 (1.18%) Front Office
10 12 (0.75%) Advertising
11 8 (0.50%) Manufacturing
11 8 (0.50%) Games
12 6 (0.37%) Marketing
13 5 (0.31%) Electronics
14 4 (0.25%) Publishing
14 4 (0.25%) Multimedia
14 4 (0.25%) Billing
14 4 (0.25%) Online Betting
15 3 (0.19%) Spanish Language
15 3 (0.19%) Financial Institution
Libraries, Frameworks & Software Standards
1 38 (2.37%) .NET
2 32 (1.99%) XML
3 29 (1.81%) ASP.NET
4 21 (1.31%) HTML
5 16 (1.00%) CSS
6 15 (0.93%) Web Services
6 15 (0.93%) Software Packaging
7 13 (0.81%) FIX Protocol
8 11 (0.68%) COM
9 10 (0.62%) XHTML
10 8 (0.50%) XSLT
11 6 (0.37%) jQuery
12 5 (0.31%) J2EE
12 5 (0.31%) Silverlight
13 3 (0.19%) Ajax
13 3 (0.19%) SAML
13 3 (0.19%) XSL
14 2 (0.12%) DOM
14 2 (0.12%) DHTML
14 2 (0.12%) JSP
Miscellaneous
1 188 (11.71%) Blackberry
2 75 (4.67%) Clustering
3 63 (3.92%) PDA
4 38 (2.37%) SecurID
5 32 (1.99%) Replication
6 29 (1.81%) Computer Science
7 27 (1.68%) Management Information System
8 17 (1.06%) iPhone
9 16 (1.00%) Client/Server
10 14 (0.87%) PKI
10 14 (0.87%) iPad
11 13 (0.81%) Hedge funds
11 13 (0.81%) Enterprise Storage
11 13 (0.81%) Thin Client
11 13 (0.81%) Fat Client
11 13 (0.81%) Statistics
12 12 (0.75%) Enterprise Software
13 11 (0.68%) Smartphone
13 11 (0.68%) Firmware
14 8 (0.50%) EqualLogic
Operating Systems
1 1288 (80.20%) Windows
2 694 (43.21%) Windows Server 2008
3 483 (30.07%) Windows Server 2003
4 352 (21.92%) Windows Server 2012
5 256 (15.94%) Windows 7
6 234 (14.57%) Linux
7 193 (12.02%) Windows XP
8 132 (8.22%) Windows 8
9 85 (5.29%) UNIX
10 81 (5.04%) Android
11 58 (3.61%) Red Hat Enterprise Linux
12 51 (3.18%) Mac OS
13 40 (2.49%) Windows Phone
14 38 (2.37%) Mac OS X
15 37 (2.30%) VMS
15 37 (2.30%) Windows Phone 8
16 26 (1.62%) CentOS
17 25 (1.56%) Apple iOS
18 23 (1.43%) Windows Vista
19 20 (1.25%) Windows 2000 Server
Processes & Methodologies
1 362 (22.54%) ITIL
2 79 (4.92%) Disaster Recovery
3 69 (4.30%) Migration
4 64 (3.99%) Problem Management
5 60 (3.74%) Service Delivery
6 59 (3.67%) Change Management
7 56 (3.49%) Project Management
8 55 (3.42%) Service Management
9 39 (2.43%) Root Cause Analysis
10 38 (2.37%) Incident Management
11 33 (2.05%) ITSM
12 29 (1.81%) Configuration Management
12 29 (1.81%) E-Commerce
13 24 (1.49%) Workflow
14 22 (1.37%) Network Monitoring
15 21 (1.31%) Change Control
16 20 (1.25%) Business Continuity
17 19 (1.18%) Security Management
18 18 (1.12%) CRM
18 18 (1.12%) Time Management
Programming Languages
1 344 (21.42%) SQL
2 107 (6.66%) PowerShell
3 46 (2.86%) Java
4 35 (2.18%) VBScript
5 29 (1.81%) Shell Script
6 28 (1.74%) Python
7 26 (1.62%) JavaScript
8 22 (1.37%) VB
9 21 (1.31%) C
10 19 (1.18%) C#
11 17 (1.06%) PHP
12 13 (0.81%) Bash Shell
13 12 (0.75%) T-SQL
14 11 (0.68%) Perl
15 5 (0.31%) ABAP
15 5 (0.31%) Ruby
16 4 (0.25%) VB6
16 4 (0.25%) C++
17 3 (0.19%) PL/SQL
17 3 (0.19%) R
Qualifications
1 425 (26.46%) Microsoft Certification
2 300 (18.68%) MCSE
3 222 (13.82%) Cisco Certification
4 171 (10.65%) CCNA
5 162 (10.09%) MCITP
6 128 (7.97%) Degree
7 114 (7.10%) MCSA
8 106 (6.60%) VMware Certified Professional (VCP)
9 91 (5.67%) CCNP
10 73 (4.55%) Citrix Certification
11 70 (4.36%) MCP
12 63 (3.92%) Security Cleared
13 60 (3.74%) CCA
14 55 (3.42%) MCTS
15 52 (3.24%) SC Cleared
16 35 (2.18%) ITIL Certification
16 35 (2.18%) DV Cleared
17 14 (0.87%) CCAA
18 12 (0.75%) A+ Certification
19 9 (0.56%) CCDP
Quality Assurance & Compliance
1 128 (7.97%) SLA
2 13 (0.81%) QA
3 7 (0.44%) ISO/IEC 27001
4 3 (0.19%) ISO 9001
5 1 (0.062%) PCI DSS
5 1 (0.062%) Solvency II
System Software
1 766 (47.70%) Active Directory
2 484 (30.14%) VMware Infrastructure
3 275 (17.12%) Hyper-V
4 227 (14.13%) XenApp
5 191 (11.89%) vSphere
6 142 (8.84%) XenDesktop
7 74 (4.61%) XenServer
8 65 (4.05%) VMware ESX
9 56 (3.49%) Citrix Presentation Server
10 43 (2.68%) Terminal Services
11 42 (2.62%) Microsoft App-V
12 35 (2.18%) VMware ESXi
13 34 (2.12%) ISA Server
14 27 (1.68%) UAG
15 25 (1.56%) vCloud
16 21 (1.31%) Forefront TMG
17 16 (1.00%) VMware Server
18 11 (0.68%) Terminal Server
19 9 (0.56%) IAG
20 8 (0.50%) Xen
Systems Management
1 208 (12.95%) SCCM
2 144 (8.97%) Backup Exec
3 73 (4.55%) SCOM
4 57 (3.55%) Norton AntiVirus
4 57 (3.55%) WSUS
5 52 (3.24%) NetBackup
6 48 (2.99%) McAfee ePO
7 22 (1.37%) Symantec Enterprise Vault
8 17 (1.06%) Nagios
9 13 (0.81%) Cacti
10 12 (0.75%) Systems Management Server (SMS)
11 10 (0.62%) MAILsweeper
12 9 (0.56%) SolarWinds Orion
12 9 (0.56%) EMC NetWorker
13 8 (0.50%) Control-M
14 7 (0.44%) Foglight
14 7 (0.44%) ARCserve
14 7 (0.44%) HP SIM
15 6 (0.37%) FortiGate
16 5 (0.31%) SCVMM
Vendors
1 825 (51.37%) Microsoft
2 807 (50.25%) VMware
3 529 (32.94%) Citrix
4 410 (25.53%) Cisco
5 156 (9.71%) HP
6 150 (9.34%) Symantec
7 91 (5.67%) McAfee
8 86 (5.35%) Apple
9 81 (5.04%) NetApp
10 71 (4.42%) Oracle
11 67 (4.17%) EMC
12 59 (3.67%) CheckPoint
13 58 (3.61%) Juniper
14 57 (3.55%) Red Hat
15 55 (3.42%) Lotus
16 52 (3.24%) Dell
16 52 (3.24%) Veeam
17 44 (2.74%) Clearswift
18 42 (2.62%) Bloomberg
19 40 (2.49%) WatchGuard
Leamington Spa, Warwickshire
ANG2 Consulting
Salary: From £35,000 to £40,000 per annum
Posted: 10 hours ago
City, London
Involved Solutions Ltd
Salary: £40000.00 - £45000 per annum + Benefits
Posted: 11 hours ago
Bath, Avon
Redrock Consulting Ltd
Salary: £30000 - £36000 per annum + Excellent training / benefits
Posted: 12 hours ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 14 hours ago
Gosport, Hampshire
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 14 hours ago
Swindon, Wiltshire
People Source Consulting
Salary: £35000 - £38000 per annum + home working
Posted: 15 hours ago
Cheltenham, Gloucestershire
Network ITR
Salary: £35,000
Posted: 15 hours ago
City, London
Senitor Associates
Salary: £35000 per annum
Posted: 15 hours ago
London
Etech Partners
Salary: Up to £35,000 per annum
Posted: 15 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 15 hours ago
Hampshire
Peopleworks
Salary: From £40,000 to £45,000 per annum £40,000 to £45,000 + Bonus (10%) Neg
Posted: 15 hours ago
Redhill, Surrey
Circle Recruitment
Salary: £35000 - £50000 per annum + Bonus
Posted: Yesterday
Redditch, Worcestershire
Monarch Recruitment
Salary: £28000 to £35000 per annum - Excellent benefits
Posted: Yesterday
Markfield, Leicestershire
360 Resourcing Solutions
Salary: £35k - 40k per year + benefits
Posted: Yesterday
Basingstoke, Hampshire
Circle Recruitment
Salary: £40000 - £48000 per annum + bens
Posted: Yesterday
Yeovil, Somerset
Global Technology Solutions Ltd
Salary: £29000 per annum
Posted: Yesterday
London
Etech Partners
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
West London
Networking People
Salary: £25000 - £30000 per annum + Training
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Bonus + Benefits
Posted: Yesterday
London
Michael Page Technology - The Science Museum Group
Salary: benefits
Posted: Yesterday