The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Third Line Support
UK / England
Rank 394 354 327
Rank change year-on-year
-40 -27
Permanent jobs requiring a 3rd Line Support 516 792 935
As % of all permanent IT jobs located in England 0.66% 0.85% 0.96%
As % of the Job Titles category 0.69% 0.88% 0.99%
Number of salaries quoted 486 703 808
Median salary £37,500 £37,500 £36,500
Median salary % change year-on-year
- +2.73%
90% offered a salary of more than £30,000 £29,000 £28,500
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £34,500 £35,000 £35,000
% change year-on-year
-1.42% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75039 90450 94640
As % of all permanent IT jobs located in England 96.44% 96.51% 96.69%
Number of salaries quoted 62772 76682 79246
Median salary £47,500 £45,500 £45,000
Median salary % change year-on-year
+4.39% +1.11%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 22 January 2017.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 165 £41,000 +5.12% 19
South East -22 130 £40,000 +6.66% 15
West Midlands +3 49 £35,000 +7.69% 8
South West -19 49 £32,500 -2.98% 4
North West -12 46 £31,500 -3.07% 7
Yorkshire +40 32 £32,500 - 3
East of England -17 29 £37,500 - 8
East Midlands +13 15 £35,000 +7.69% 1
North East +2 1 £37,500 +56.25% 1
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 January 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 821 (70.41%) Windows
2 671 (57.55%) Active Directory
3 586 (50.26%) VMware
4 549 (47.08%) Microsoft
5 535 (45.88%) Windows Server
6 411 (35.25%) MS Exchange
7 339 (29.07%) Windows Server 2012
8 318 (27.27%) VMware Infrastructure
9 305 (26.16%) ITIL
10 300 (25.73%) Cisco
11 294 (25.21%) Windows Server 2008
12 283 (24.27%) MS Excel
13 274 (23.50%) Firewall
14 271 (23.24%) Citrix
15 262 (22.47%) Office 365
16 252 (21.61%) SQL
17 228 (19.55%) SQL Server
18 207 (17.75%) DNS
19 203 (17.41%) SAN
20 198 (16.98%) Hyper-V
21 191 (16.38%) Exchange Server 2010
22 188 (16.12%) Linux
23 182 (15.61%) WAN
23 182 (15.61%) Microsoft Certification
24 179 (15.35%) DHCP
25 169 (14.49%) LAN
26 151 (12.95%) MCSE
26 151 (12.95%) Exchange Server 2013
27 147 (12.61%) MS Office
28 146 (12.52%) SCCM

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 411 (35.25%) MS Exchange
2 191 (16.38%) Exchange Server 2010
3 151 (12.95%) Exchange Server 2013
4 115 (9.86%) IIS
5 85 (7.29%) Skype for Business
6 66 (5.66%) SharePoint
7 62 (5.32%) Exchange Server 2007
8 35 (3.00%) Exchange Server 2003
9 27 (2.32%) Apache
10 17 (1.46%) Blackberry Enterprise Server
11 13 (1.11%) WebSphere
12 12 (1.03%) SharePoint 2013
13 10 (0.86%) IBM Notes
13 10 (0.86%) Tomcat
14 6 (0.51%) CMS
14 6 (0.51%) SharePoint 2010
15 5 (0.43%) IBM Domino
15 5 (0.43%) Site Server
16 4 (0.34%) Confluence
17 3 (0.26%) Elasticsearch
Applications
1 283 (24.27%) MS Excel
2 147 (12.61%) MS Office
3 5 (0.43%) MS PowerPoint
3 5 (0.43%) MS Visio
4 2 (0.17%) Spreadsheet
Business Applications
1 5 (0.43%) Line 50
1 5 (0.43%) Sage X3
1 5 (0.43%) SAP Oil and Gas
2 3 (0.26%) Siebel Analytics
3 2 (0.17%) Dynamics CRM
3 2 (0.17%) EQXanite
3 2 (0.17%) Remedy ITSM
3 2 (0.17%) Visualfiles
4 1 (0.086%) Bankmaster
4 1 (0.086%) Oracle Applications
Cloud Services
1 262 (22.47%) Office 365
2 114 (9.78%) Microsoft Azure
3 49 (4.20%) Amazon AWS
4 17 (1.46%) PaaS
5 15 (1.29%) IaaS
5 15 (1.29%) Mimecast
6 10 (0.86%) SaaS
7 9 (0.77%) Cloud Computing
8 6 (0.51%) OneDrive
9 5 (0.43%) Slack
9 5 (0.43%) Yammer
10 4 (0.34%) G Suite
11 3 (0.26%) Google Cloud Platform
11 3 (0.26%) Virtual Private Cloud
12 2 (0.17%) Adobe Creative Cloud
Communications & Networking
1 274 (23.50%) Firewall
2 207 (17.75%) DNS
3 203 (17.41%) SAN
4 182 (15.61%) WAN
5 179 (15.35%) DHCP
6 169 (14.49%) LAN
7 144 (12.35%) TCP/IP
8 105 (9.01%) VLAN
8 105 (9.01%) VPN
9 83 (7.12%) VoIP
10 50 (4.29%) Internet
11 45 (3.86%) Network Security
12 43 (3.69%) Skype
13 42 (3.60%) Wireless
14 40 (3.43%) Remote Desktop
15 35 (3.00%) MPLS
16 31 (2.66%) Cisco ASA
17 30 (2.57%) NAS
18 26 (2.23%) OSPF
19 24 (2.06%) BGP
Database & Business Intelligence
1 228 (19.55%) SQL Server
2 48 (4.12%) SQL Server 2008
3 23 (1.97%) SQL Server 2012
4 21 (1.80%) SQL Server 2005
5 15 (1.29%) MySQL
6 10 (0.86%) Relational Database
7 7 (0.60%) Oracle Database
7 7 (0.60%) SQL Server 2014
8 5 (0.43%) Amazon RDS
8 5 (0.43%) Big Data
8 5 (0.43%) Oracle BI EE
8 5 (0.43%) PostgreSQL
8 5 (0.43%) Power BI
9 4 (0.34%) Hadoop
9 4 (0.34%) SQL Server Reporting Services
10 3 (0.26%) Oracle Reports
11 2 (0.17%) Azure SQL Database
11 2 (0.17%) DB2
11 2 (0.17%) Snowflake Schema
11 2 (0.17%) SQL Server Integration Services
Development Applications
1 11 (0.94%) JIRA
2 9 (0.77%) Git (software)
3 5 (0.43%) MSI
3 5 (0.43%) Subversion
4 4 (0.34%) Visual Studio
5 3 (0.26%) Oracle Forms
5 3 (0.26%) TortoiseSVN
6 2 (0.17%) Protractor
6 2 (0.17%) Team Foundation Server
7 1 (0.086%) Ant
7 1 (0.086%) Jenkins
7 1 (0.086%) Maven
General
1 145 (12.44%) Finance
2 57 (4.89%) Retail
3 48 (4.12%) Telecoms
4 45 (3.86%) Banking
5 30 (2.57%) Law
6 18 (1.54%) Back Office
6 18 (1.54%) Legal
7 16 (1.37%) Manufacturing
8 11 (0.94%) Financial Institution
9 10 (0.86%) Advertising
9 10 (0.86%) Marketing
10 9 (0.77%) Investment Banking
11 7 (0.60%) Automotive
12 6 (0.51%) Front Office
13 5 (0.43%) Electronics
13 5 (0.43%) Games
13 5 (0.43%) Publishing
14 4 (0.34%) Billing
14 4 (0.34%) Multimedia
15 3 (0.26%) Online Betting
Libraries, Frameworks & Software Standards
1 37 (3.17%) Web Services
2 36 (3.09%) .NET
3 22 (1.89%) Software Packaging
4 20 (1.72%) XML
5 15 (1.29%) SOAP
6 11 (0.94%) Middleware
7 6 (0.51%) .NET Framework
7 6 (0.51%) ASP.NET
7 6 (0.51%) Flash
8 5 (0.43%) Unreal Engine
8 5 (0.43%) WSH
9 4 (0.34%) HTML
9 4 (0.34%) LAMP
9 4 (0.34%) Oracle Fusion
10 3 (0.26%) Angular 2
10 3 (0.26%) AngularJS
10 3 (0.26%) ASP.NET Web Forms
10 3 (0.26%) RabbitMQ
10 3 (0.26%) WinForms
11 2 (0.17%) Spring
Miscellaneous
1 83 (7.12%) Data Centre
2 58 (4.97%) Analytical Skills
3 52 (4.46%) Driving Licence
4 43 (3.69%) Clustering
5 31 (2.66%) Computer Science
6 27 (2.32%) Blackberry
7 23 (1.97%) Management Information System
8 22 (1.89%) Mathematics
9 18 (1.54%) Enterprise Storage
9 18 (1.54%) Fat Client
9 18 (1.54%) Thin Client
10 17 (1.46%) EPoS
11 14 (1.20%) Replication
12 13 (1.11%) iSeries
13 12 (1.03%) iPad
14 10 (0.86%) Enterprise Software
15 9 (0.77%) Foreign Exchange (FX)
15 9 (0.77%) HP StoreVirtual
16 8 (0.69%) iPhone
16 8 (0.69%) Public Cloud
Operating Systems
1 821 (70.41%) Windows
2 535 (45.88%) Windows Server
3 339 (29.07%) Windows Server 2012
4 294 (25.21%) Windows Server 2008
5 188 (16.12%) Linux
6 134 (11.49%) Windows 7
7 128 (10.98%) Windows Server 2003
8 56 (4.80%) Windows 8
9 55 (4.72%) Windows 10
10 42 (3.60%) Unix
11 27 (2.32%) Android
11 27 (2.32%) Mac OS X
12 24 (2.06%) Apple iOS
12 24 (2.06%) Red Hat Enterprise Linux
13 18 (1.54%) Windows XP
14 11 (0.94%) Solaris
15 7 (0.60%) AIX
15 7 (0.60%) Mac OS
16 5 (0.43%) Ubuntu
17 4 (0.34%) Windows Vista
Processes & Methodologies
1 305 (26.16%) ITIL
2 71 (6.09%) Service Management
3 55 (4.72%) Disaster Recovery
4 49 (4.20%) Mentoring
5 44 (3.77%) Migration
6 43 (3.69%) Service Delivery
7 39 (3.34%) Change Management
8 35 (3.00%) Project Management
9 32 (2.74%) Agile Software Development
10 31 (2.66%) Root Cause Analysis
11 30 (2.57%) Incident Management
11 30 (2.57%) Server Virtualisation
12 27 (2.32%) Patch Management
13 26 (2.23%) E-Commerce
13 26 (2.23%) ITIL V3
14 25 (2.14%) High Availability
14 25 (2.14%) Mobile Device Management
15 23 (1.97%) Application Virtualisation
16 22 (1.89%) Coaching
16 22 (1.89%) Server Building
Programming Languages
1 252 (21.61%) SQL
2 123 (10.55%) PowerShell
3 26 (2.23%) C
4 25 (2.14%) C#
5 23 (1.97%) Java
6 21 (1.80%) VB
7 20 (1.72%) Shell Script
8 16 (1.37%) Perl
9 12 (1.03%) VBScript
10 10 (0.86%) JavaScript
11 9 (0.77%) PHP
12 8 (0.69%) Python
13 7 (0.60%) T-SQL
14 5 (0.43%) VBA
15 4 (0.34%) RPG
15 4 (0.34%) VB.NET
15 4 (0.34%) VB6
16 3 (0.26%) Delphi
17 2 (0.17%) Bash Shell
17 2 (0.17%) TypeScript
Qualifications
1 182 (15.61%) Microsoft Certification
2 151 (12.95%) MCSE
3 141 (12.09%) Cisco Certification
4 114 (9.78%) CCNA
5 85 (7.29%) MCSA
6 70 (6.00%) Degree
7 60 (5.15%) Security Cleared
8 50 (4.29%) VMware Certified Professional (VCP)
9 48 (4.12%) CCNP
10 43 (3.69%) MCP
11 36 (3.09%) MCITP
12 28 (2.40%) ITIL Certification
13 26 (2.23%) SC Cleared
14 13 (1.11%) Network+ Certification
15 12 (1.03%) CCIE
16 10 (0.86%) Citrix Certification
17 7 (0.60%) A+ Certification
17 7 (0.60%) MCTS
18 6 (0.51%) DV Cleared
19 5 (0.43%) CCDA
Quality Assurance & Compliance
1 110 (9.43%) SLA
2 30 (2.57%) PCI DSS
3 15 (1.29%) ISO/IEC 27001
4 5 (0.43%) Sarbanes-Oxley
5 4 (0.34%) QA
6 3 (0.26%) ISO 9000
7 2 (0.17%) HL7
8 1 (0.086%) DICOM
8 1 (0.086%) SSAE 16
System Software
1 671 (57.55%) Active Directory
2 318 (27.27%) VMware Infrastructure
3 198 (16.98%) Hyper-V
4 119 (10.21%) XenApp
5 89 (7.63%) vSphere
6 79 (6.78%) XenDesktop
7 37 (3.17%) Terminal Services
8 31 (2.66%) Microsoft App-V
9 29 (2.49%) VMware ESXi
10 27 (2.32%) Virtual Servers
11 26 (2.23%) VMware ESX
12 22 (1.89%) VMware Server
13 15 (1.29%) Microsoft Virtual Server
14 14 (1.20%) Virtual Desktop
15 13 (1.11%) XenServer
16 11 (0.94%) Virtual Machines
16 11 (0.94%) VMware Workstation
17 4 (0.34%) Firmware
17 4 (0.34%) ProxySG
17 4 (0.34%) Xen
Systems Management
1 146 (12.52%) SCCM
2 51 (4.37%) Backup Exec
3 35 (3.00%) WSUS
4 27 (2.32%) Norton AntiVirus
5 21 (1.80%) SCOM
6 14 (1.20%) NetBackup
7 13 (1.11%) Microsoft Clustering
8 12 (1.03%) McAfee ePO
9 11 (0.94%) Opscode Chef
9 11 (0.94%) Puppet
10 10 (0.86%) Tivoli
11 7 (0.60%) Cisco UCCX
12 6 (0.51%) Nagios
12 6 (0.51%) SCOrch
12 6 (0.51%) ZENworks
13 5 (0.43%) Cisco CUCM
13 5 (0.43%) Opsview
13 5 (0.43%) PaperCut
14 4 (0.34%) FortiGate
14 4 (0.34%) Microsoft Intune
Vendors
1 586 (50.26%) VMware
2 549 (47.08%) Microsoft
3 300 (25.73%) Cisco
4 271 (23.24%) Citrix
5 117 (10.03%) HP
6 76 (6.52%) NetApp
7 59 (5.06%) Veeam
8 57 (4.89%) Symantec
9 48 (4.12%) Avaya
10 46 (3.95%) IBM
11 44 (3.77%) Dell
12 38 (3.26%) EMC
13 36 (3.09%) Oracle
14 31 (2.66%) CheckPoint
15 29 (2.49%) Juniper
16 25 (2.14%) SolarWinds
17 24 (2.06%) Intel Security
18 22 (1.89%) Red Hat
19 20 (1.72%) Apple
19 20 (1.72%) AppSense
London
Harrington Starr
Salary: £40000 - £45000 per annum + bonus, benefits + training
Posted: 8 hours ago
Derby, Derbyshire
Senitor Associates
Salary: £23000 - £27000 per annum
Posted: 2 days ago
Crawley, West Sussex
Stott & May
Salary: £34000 - £36500 per annum + Bonus
Posted: 2 days ago
Blandford Forum, Dorset
Team Jobs
Salary: From £22,000 to £26,000 per annum 24days hols,career prog,MS training
Posted: Yesterday
Knutsford, Cheshire
Oscar
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: £25000 - £33000 per annum
Posted: 2 days ago
City, London
Oscar
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Hereford, Herefordshire
360 Resourcing Solutions
Salary: £30k - 35k per year + Superb Benefits
Posted: 2 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum + Benefits package
Posted: 4 days ago
Rugby, Warwickshire
ReThink Recruitment
Posted: 6 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £30000 - £38000 per annum + Benefits
Posted: 4 days ago
South East London
Eligo Recruitment Ltd
Salary: £30000 - £35000 per annum
Posted: 3 days ago
City, London
Itecco
Salary: £30000 - £35000 per annum
Posted: 4 days ago
Manchester, Lancashire
Search Consultancy
Posted: 5 days ago
Brighton, East Sussex
Bluetownonline
Posted: 2 days ago
Salford, Lancashire
Premier IT
Posted: 5 days ago
Hatfield, Hertfordshire
Webrecruit
Salary: Up to £35,000 per annum Plus Benefits
Posted: 3 days ago
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 5 days ago
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 5 days ago
Cambridge, Cambridgeshire
The One Group
Salary: £28k - 32k per year
Posted: 6 days ago
City, London
Michael Bailey Associates
Salary: Market Salary
Posted: 4 days ago
Central London / West End
Xist4 IT Recruitment
Salary: £35-40,000 + Good Bens
Posted: 6 days ago
Farnborough, Hampshire
The People Network
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Hereford, Herefordshire
Redrock Consulting Ltd
Salary: £23000 - £35000 per annum + Good Benefits
Posted: 5 days ago
Oxford, Oxfordshire
Source Technology
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Warrington, Cheshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + + Comprehensive Bens Package
Posted: 4 days ago
Tamworth, Staffordshire
Big Red Recruitment
Salary: £29250 per annum + pen, 5w hol, DIS, salary increments
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £32000 per annum
Posted: 6 days ago
Reading, Berkshire
Davanti Solutions
Salary: From £35,000 to £37,000 per annum
Posted: 5 days ago