The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 370 405 346
Rank change year-on-year
+35 -59
Permanent jobs requiring a 3rd Line Support 701 739 916
As % of all permanent IT jobs located in England 0.78% 0.72% 0.84%
As % of the Job Titles category 0.80% 0.75% 0.88%
Number of salaries quoted 632 646 780
Median salary £35,500 £37,500 £37,000
Median salary % change year-on-year
-5.33% +1.35%
90% offered a salary of more than £29,000 £27,500 £28,050
10% offered a salary of more than £50,000 £49,900 £50,000
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87086 98244 104666
As % of all permanent IT jobs located in England 96.34% 96.21% 96.44%
Number of salaries quoted 74003 82364 85193
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 28 August 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 212 £39,500 -1.25% 20
South East -15 155 £37,500 -2.59% 8
South West +42 90 £35,000 +12.90% 6
East of England +14 61 £32,500 -13.33% 6
West Midlands +9 59 £33,500 +17.54% 6
East Midlands +29 44 £33,000 -9.58% 6
Yorkshire +38 40 £30,000 -3.22% 5
North West -14 40 £35,000 +11.11% 8
North East - 1 £22,000 - 2
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 1064 (74.35%) Windows
2 790 (55.21%) Active Directory
3 764 (53.39%) Microsoft
4 738 (51.57%) VMware
5 706 (49.34%) Windows Server
6 468 (32.70%) MS Exchange
7 415 (29.00%) Windows Server 2008
8 405 (28.30%) Windows Server 2012
9 393 (27.46%) Citrix
10 359 (25.09%) VMware Infrastructure
11 354 (24.74%) ITIL
12 335 (23.41%) Firewall
13 316 (22.08%) Cisco
14 299 (20.89%) Microsoft Certification
15 295 (20.61%) Hyper-V
16 288 (20.13%) Office 365
17 277 (19.36%) MS Excel
18 259 (18.10%) MS Office
19 253 (17.68%) DNS
20 249 (17.40%) SAN
21 242 (16.91%) LAN
22 238 (16.63%) SCCM
23 237 (16.56%) SQL
24 231 (16.14%) WAN
25 230 (16.07%) Exchange Server 2010
26 229 (16.00%) Windows 7
26 229 (16.00%) Linux
27 226 (15.79%) SQL Server
28 208 (14.54%) MCSE
29 204 (14.26%) Windows Server 2003

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 468 (32.70%) MS Exchange
2 230 (16.07%) Exchange Server 2010
3 146 (10.20%) Exchange Server 2013
4 104 (7.27%) IIS
5 96 (6.71%) Exchange Server 2007
6 95 (6.64%) SharePoint
7 76 (5.31%) Skype for Business
8 32 (2.24%) Apache
9 31 (2.17%) Blackberry Enterprise Server
9 31 (2.17%) Exchange Server 2003
10 16 (1.12%) CMS
11 12 (0.84%) Tomcat
12 9 (0.63%) IBM Notes
13 8 (0.56%) Exchange Server 2000
13 8 (0.56%) IBM Domino
13 8 (0.56%) SharePoint 2013
14 7 (0.49%) SharePoint 2010
15 5 (0.35%) OpenEdge
16 3 (0.21%) SharePoint Server
16 3 (0.21%) WebSphere
Applications
1 277 (19.36%) MS Excel
2 259 (18.10%) MS Office
3 23 (1.61%) MS PowerPoint
4 2 (0.14%) MS Visio
5 1 (0.070%) QuarkXPress
Business Applications
1 12 (0.84%) Dynamics CRM
2 4 (0.28%) Adobe Campaign
3 3 (0.21%) Dynamics AX
3 3 (0.21%) SAP Oil and Gas
3 3 (0.21%) Siebel Analytics
3 3 (0.21%) Unit4 Business World
4 2 (0.14%) Exstream
4 2 (0.14%) Remedy ITSM
5 1 (0.070%) Bankmaster
5 1 (0.070%) Dynamics NAV
Cloud Services
1 288 (20.13%) Office 365
2 109 (7.62%) Microsoft Azure
3 48 (3.35%) Amazon AWS
4 21 (1.47%) SaaS
5 13 (0.91%) PaaS
6 12 (0.84%) Cloud Computing
7 11 (0.77%) Google Apps
7 11 (0.77%) Mimecast
8 5 (0.35%) iTunes
9 3 (0.21%) IaaS
9 3 (0.21%) Yammer
10 2 (0.14%) OneDrive
11 1 (0.070%) Adobe Creative Cloud
11 1 (0.070%) Google Analytics
11 1 (0.070%) Slack
11 1 (0.070%) Virtual Private Cloud
Communications & Networking
1 335 (23.41%) Firewall
2 253 (17.68%) DNS
3 249 (17.40%) SAN
4 242 (16.91%) LAN
5 231 (16.14%) WAN
6 202 (14.12%) DHCP
7 154 (10.76%) VPN
8 150 (10.48%) TCP/IP
9 100 (6.99%) VoIP
10 70 (4.89%) VLAN
11 60 (4.19%) Internet
12 52 (3.63%) NAS
13 47 (3.28%) MPLS
14 45 (3.14%) NetScaler
15 42 (2.94%) Wireless
16 32 (2.24%) iSCSI
17 31 (2.17%) Network Security
18 28 (1.96%) Cisco ASA
19 26 (1.82%) Remote Desktop
20 24 (1.68%) Skype
Database & Business Intelligence
1 226 (15.79%) SQL Server
2 45 (3.14%) SQL Server 2008
3 36 (2.52%) SQL Server 2012
4 32 (2.24%) MySQL
5 23 (1.61%) SQL Server 2005
6 14 (0.98%) Data Warehouse
7 9 (0.63%) DB2
7 9 (0.63%) Relational Database
8 8 (0.56%) SQL Server Reporting Services
9 5 (0.35%) Informix
9 5 (0.35%) SQL Server 2014
9 5 (0.35%) SQL Server Integration Services
10 4 (0.28%) BusinessObjects
11 3 (0.21%) Big Data
11 3 (0.21%) Hadoop
11 3 (0.21%) Oracle BI EE
12 2 (0.14%) Oracle Database
12 2 (0.14%) PostgreSQL
13 1 (0.070%) SQL Server 2000
13 1 (0.070%) UniData
Development Applications
1 6 (0.42%) JIRA
2 5 (0.35%) Git (software)
3 4 (0.28%) Subversion
4 1 (0.070%) Bugzilla
4 1 (0.070%) VSS/SourceSafe
General
1 149 (10.41%) Finance
2 52 (3.63%) Law
3 47 (3.28%) Retail
4 46 (3.21%) Telecoms
5 44 (3.07%) Legal
6 29 (2.03%) Banking
7 25 (1.75%) Publishing
8 20 (1.40%) Back Office
9 17 (1.19%) Manufacturing
10 16 (1.12%) Online Betting
11 12 (0.84%) Financial Institution
11 12 (0.84%) Marketing
12 10 (0.70%) Advertising
13 9 (0.63%) Pharmaceutical
14 6 (0.42%) French Language
14 6 (0.42%) German Language
15 4 (0.28%) Billing
15 4 (0.28%) Games
16 3 (0.21%) Automotive
16 3 (0.21%) Investment Banking
Libraries, Frameworks & Software Standards
1 50 (3.49%) Web Services
2 37 (2.59%) .NET
3 31 (2.17%) XML
4 24 (1.68%) Software Packaging
5 18 (1.26%) SOAP
6 15 (1.05%) HTML
7 13 (0.91%) ASP.NET
8 10 (0.70%) CSS
9 6 (0.42%) .NET Framework
9 6 (0.42%) WSH
10 5 (0.35%) COM
10 5 (0.35%) Middleware
10 5 (0.35%) X-Windows
11 4 (0.28%) JSON
11 4 (0.28%) REST
11 4 (0.28%) Ruby on Rails
12 3 (0.21%) ASP.NET MVC
13 2 (0.14%) ASP.NET MVC 3
13 2 (0.14%) LAMP
13 2 (0.14%) Oracle Fusion
Miscellaneous
1 134 (9.36%) Data Centre
2 88 (6.15%) Analytical Skills
2 88 (6.15%) Clustering
3 57 (3.98%) Blackberry
4 54 (3.77%) Driving Licence
5 45 (3.14%) Fat Client
5 45 (3.14%) Thin Client
6 35 (2.45%) Replication
7 19 (1.33%) Private Cloud
8 17 (1.19%) Enterprise Software
8 17 (1.19%) Mathematics
9 16 (1.12%) Client/Server
10 15 (1.05%) iPad
11 13 (0.91%) Computer Science
11 13 (0.91%) EqualLogic
11 13 (0.91%) Management Information System
11 13 (0.91%) Smartphone
12 12 (0.84%) EPoS
12 12 (0.84%) Handset
13 11 (0.77%) iPhone
Operating Systems
1 1064 (74.35%) Windows
2 706 (49.34%) Windows Server
3 415 (29.00%) Windows Server 2008
4 405 (28.30%) Windows Server 2012
5 229 (16.00%) Linux
5 229 (16.00%) Windows 7
6 204 (14.26%) Windows Server 2003
7 99 (6.92%) Windows 10
8 75 (5.24%) Windows 8
9 57 (3.98%) Unix
10 49 (3.42%) Windows XP
11 43 (3.00%) Red Hat Enterprise Linux
12 35 (2.45%) AIX
13 32 (2.24%) Mac OS X
14 24 (1.68%) Solaris
15 21 (1.47%) HPUX
16 18 (1.26%) Android
16 18 (1.26%) Windows 2000 Server
17 15 (1.05%) Apple iOS
18 12 (0.84%) CentOS
Processes & Methodologies
1 354 (24.74%) ITIL
2 87 (6.08%) Mentoring
3 80 (5.59%) Disaster Recovery
4 65 (4.54%) Project Management
5 54 (3.77%) Migration
6 52 (3.63%) Change Management
7 47 (3.28%) Service Management
8 41 (2.87%) Service Delivery
9 39 (2.73%) Coaching
10 36 (2.52%) Problem Management
11 31 (2.17%) Kalman Filter
12 29 (2.03%) Change Control
13 28 (1.96%) Agile Software Development
13 28 (1.96%) Root Cause Analysis
13 28 (1.96%) Time Management
14 25 (1.75%) High Availability
15 24 (1.68%) Application Virtualisation
15 24 (1.68%) Data Protection
15 24 (1.68%) Load Balancing
15 24 (1.68%) Web Filtering
Programming Languages
1 237 (16.56%) SQL
2 156 (10.90%) PowerShell
3 33 (2.31%) C
4 31 (2.17%) VBScript
5 24 (1.68%) Perl
6 21 (1.47%) Java
7 17 (1.19%) C#
7 17 (1.19%) Shell Script
8 15 (1.05%) Bash Shell
9 14 (0.98%) Python
10 12 (0.84%) VB
11 11 (0.77%) JavaScript
12 7 (0.49%) Korn
13 6 (0.42%) PHP
14 5 (0.35%) C++
14 5 (0.35%) OpenEdge ABL
14 5 (0.35%) Progress 4GL
14 5 (0.35%) T-SQL
15 4 (0.28%) Ruby
16 3 (0.21%) VB.NET
Qualifications
1 299 (20.89%) Microsoft Certification
2 208 (14.54%) MCSE
3 144 (10.06%) Cisco Certification
4 125 (8.74%) Security Cleared
5 119 (8.32%) MCSA
6 105 (7.34%) CCNA
7 80 (5.59%) SC Cleared
7 80 (5.59%) VMware Certified Professional (VCP)
8 73 (5.10%) Degree
9 63 (4.40%) MCITP
10 59 (4.12%) MCP
11 51 (3.56%) CCNP
12 40 (2.80%) ITIL Certification
13 22 (1.54%) Citrix Certification
14 18 (1.26%) MCTS
15 17 (1.19%) MCDST
16 14 (0.98%) DV Cleared
17 12 (0.84%) MCT
18 9 (0.63%) CCA
19 5 (0.35%) CCDA
Quality Assurance & Compliance
1 77 (5.38%) SLA
2 8 (0.56%) ISO/IEC 27001
3 6 (0.42%) PCI DSS
3 6 (0.42%) QA
4 2 (0.14%) Data Quality
4 2 (0.14%) ISAE 3402
4 2 (0.14%) Sarbanes-Oxley
5 1 (0.070%) ISO 9001
5 1 (0.070%) SSAE 16
System Software
1 790 (55.21%) Active Directory
2 359 (25.09%) VMware Infrastructure
3 295 (20.61%) Hyper-V
4 177 (12.37%) XenApp
5 119 (8.32%) vSphere
6 93 (6.50%) XenDesktop
7 79 (5.52%) VMware ESXi
8 56 (3.91%) VMware ESX
9 46 (3.21%) Microsoft App-V
10 37 (2.59%) Terminal Services
11 32 (2.24%) Virtual Servers
12 28 (1.96%) XenServer
13 18 (1.26%) VMware Server
14 17 (1.19%) BitLocker
14 17 (1.19%) Virtual Machines
15 16 (1.12%) Citrix Presentation Server
15 16 (1.12%) KVM
16 15 (1.05%) Terminal Server
17 11 (0.77%) Microsoft Virtual Server
17 11 (0.77%) Virtual Desktop
Systems Management
1 238 (16.63%) SCCM
2 92 (6.43%) SCOM
3 72 (5.03%) WSUS
4 57 (3.98%) Backup Exec
5 33 (2.31%) Microsoft Clustering
6 29 (2.03%) Norton AntiVirus
7 25 (1.75%) NetBackup
8 19 (1.33%) Microsoft Data Protection Manager
8 19 (1.33%) Tivoli
9 17 (1.19%) Failover Clustering
9 17 (1.19%) Icinga
10 16 (1.12%) Puppet
10 16 (1.12%) SCVMM
11 15 (1.05%) AirWatch
12 14 (0.98%) Nagios
12 14 (0.98%) Zenoss
13 13 (0.91%) Cobbler
13 13 (0.91%) DatAdvantage
13 13 (0.91%) FreeIPA
14 11 (0.77%) SCDPM
Vendors
1 764 (53.39%) Microsoft
2 738 (51.57%) VMware
3 393 (27.46%) Citrix
4 316 (22.08%) Cisco
5 182 (12.72%) HP
6 73 (5.10%) IBM
7 67 (4.68%) EMC
8 63 (4.40%) Symantec
9 60 (4.19%) Veeam
10 55 (3.84%) Dell
11 44 (3.07%) NetApp
12 36 (2.52%) Apple
12 36 (2.52%) Avaya
13 35 (2.45%) Red Hat
14 34 (2.38%) F5
15 31 (2.17%) CheckPoint
16 26 (1.82%) Juniper
17 25 (1.75%) Mitel
17 25 (1.75%) Oracle
18 23 (1.61%) Fortinet
Liverpool, Merseyside
Search Consultancy
Salary: Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: Yesterday
Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
Sunbury-On-Thames, Middlesex
Blue Juice Recruitment
Salary: From £38,000 to £45,000 per annum Car parking and further education su
Posted: Yesterday
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40,000 + Bonus + Package
Posted: 2 days ago
Bristol, Avon
Evolution Recruitment Solutions
Salary: 30,000 - 40,000
Posted: Yesterday
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £33000 per annum + training & benefits
Posted: 3 days ago
Newton-Le-Willows, Merseyside
Harvey Nash plc
Salary: £30000 per annum
Posted: 4 days ago
Nottingham, Nottinghamshire
Rullion IT Plus
Salary: £35000 - £40000 per annum + bonus + benefits
Posted: 4 days ago
Nottingham, Nottinghamshire
Senitor Associates
Salary: £30000 - £35000 per annum + Company + Benefits
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £35000.00 per annum
Posted: 3 days ago
Feltham, Middlesex
Global Technology Solutions Ltd
Salary: £40000 - £42000 per annum + 1,200 DV Allowance
Posted: Yesterday
Loughton, Essex
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Salary: £35000 - £38000 per annum + excellent benefits.
Posted: 3 days ago
London
Talent International
Salary: £40000 - £45000 per annum
Posted: 4 days ago
Bristol, Avon
Connected IT
Posted: Yesterday
Liverpool, Merseyside
Circle Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
London
Refreshing Recruitment
Salary: £36000 - £39000 per annum
Posted: 4 days ago
London
Latcom Ltd
Salary: From £45,000 to £50,000 per annum + Bonus + Good Benefits
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Salary: £42000 - £45000 per annum
Posted: 3 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £35000 per annum
Posted: 4 days ago
London
Cyber Team
Salary: From £35,000 to £45,000 per annum Negotiable depending on experience
Posted: 2 days ago
South West London
Lorien Resourcing
Salary: Negotiable + bonus + shift allowance
Posted: 4 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: Yesterday
City, London
IT Lab
Salary: Up to £40,000 per annum Excellent Benefits + More
Posted: 5 days ago
London
Burns Sheehan
Salary: £40000 - £50000 per annum
Posted: 4 days ago
Wetherby, West Yorkshire
Searchability
Salary: £27000 - £32000 per annum
Posted: 5 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 4 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 4 days ago