The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Third Line Support
Rank 379 396 365
Rank change year-on-year
+17 -31
Permanent jobs requiring a 3rd Line Support 674 755 897
As % of all permanent IT jobs located in England 0.75% 0.74% 0.84%
As % of the Job Titles category 0.78% 0.77% 0.87%
Number of salaries quoted 588 654 750
Median salary £36,000 £37,500 £35,000
Median salary % change year-on-year
-4.00% +7.14%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £47,650 £47,000 £47,500
UK excluding London median salary £35,000 £35,000 £33,250
% change year-on-year
- +5.26%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86072 98291 103044
As % of all permanent IT jobs located in England 96.29% 96.29% 96.41%
Number of salaries quoted 72520 82716 84192
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 29 September 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 201 £40,000 +1.26% 13
South East -2 137 £37,000 -3.89% 24
South West +31 86 £35,000 +16.66% 7
West Midlands +6 68 £35,000 +22.80% 3
East Midlands +48 51 £34,500 -5.47% 4
North West -38 45 £32,500 +1.56% 7
Yorkshire +41 42 £32,500 +4.83% 6
East of England -10 41 £37,500 -1.31% 6
North East - 3 £38,000 - 1
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 September 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 1027 (74.04%) Windows
2 766 (55.23%) Active Directory
3 737 (53.14%) Microsoft
4 689 (49.68%) VMware
5 681 (49.10%) Windows Server
6 447 (32.23%) MS Exchange
7 396 (28.55%) Windows Server 2012
8 387 (27.90%) Windows Server 2008
9 369 (26.60%) ITIL
10 365 (26.32%) Citrix
11 352 (25.38%) VMware Infrastructure
12 306 (22.06%) Firewall
13 305 (21.99%) Office 365
14 301 (21.70%) MS Excel
15 294 (21.20%) Hyper-V
16 286 (20.62%) Cisco
17 274 (19.75%) Microsoft Certification
18 244 (17.59%) SQL
19 239 (17.23%) SAN
19 239 (17.23%) DNS
20 234 (16.87%) MS Office
21 232 (16.73%) SQL Server
22 228 (16.44%) SCCM
23 227 (16.37%) Exchange Server 2010
24 225 (16.22%) Linux
25 224 (16.15%) WAN
26 222 (16.01%) LAN
27 204 (14.71%) Windows 7
28 201 (14.49%) DHCP
29 196 (14.13%) MCSE

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 447 (32.23%) MS Exchange
2 227 (16.37%) Exchange Server 2010
3 143 (10.31%) Exchange Server 2013
4 100 (7.21%) IIS
5 98 (7.07%) Exchange Server 2007
6 81 (5.84%) SharePoint
6 81 (5.84%) Skype for Business
7 29 (2.09%) Apache
8 24 (1.73%) Exchange Server 2003
9 22 (1.59%) Blackberry Enterprise Server
10 12 (0.87%) CMS
10 12 (0.87%) SharePoint 2013
11 11 (0.79%) IBM Domino
11 11 (0.79%) IBM Notes
12 9 (0.65%) SharePoint 2010
13 8 (0.58%) Tomcat
14 6 (0.43%) WebSphere
15 2 (0.14%) Exchange Server 5.5
15 2 (0.14%) Exstream Dialogue
15 2 (0.14%) OpenEdge
Applications
1 301 (21.70%) MS Excel
2 234 (16.87%) MS Office
3 22 (1.59%) MS PowerPoint
4 4 (0.29%) MS Visio
5 1 (0.072%) QuarkXPress
Business Applications
1 7 (0.50%) Dynamics CRM
2 4 (0.29%) Adobe Campaign
3 3 (0.22%) SAP Oil and Gas
3 3 (0.22%) Siebel Analytics
4 2 (0.14%) Dynamics AX
4 2 (0.14%) Exstream
4 2 (0.14%) Line 50
4 2 (0.14%) Remedy ITSM
4 2 (0.14%) Sage X3
5 1 (0.072%) Bankmaster
5 1 (0.072%) Dynamics NAV
5 1 (0.072%) EQXanite
5 1 (0.072%) Unit4 Business World
Cloud Services
1 305 (21.99%) Office 365
2 115 (8.29%) Microsoft Azure
3 56 (4.04%) Amazon AWS
4 19 (1.37%) PaaS
5 15 (1.08%) SaaS
6 11 (0.79%) Cloud Computing
6 11 (0.79%) Mimecast
7 7 (0.50%) Google Apps
7 7 (0.50%) IaaS
8 5 (0.36%) Slack
9 4 (0.29%) iTunes
10 3 (0.22%) OneDrive
10 3 (0.22%) Yammer
11 1 (0.072%) Adobe Creative Cloud
11 1 (0.072%) Google Analytics
Communications & Networking
1 306 (22.06%) Firewall
2 239 (17.23%) DNS
2 239 (17.23%) SAN
3 224 (16.15%) WAN
4 222 (16.01%) LAN
5 201 (14.49%) DHCP
6 149 (10.74%) TCP/IP
7 143 (10.31%) VPN
8 97 (6.99%) VoIP
9 74 (5.34%) VLAN
10 53 (3.82%) Internet
11 49 (3.53%) MPLS
12 44 (3.17%) NAS
13 39 (2.81%) NetScaler
14 35 (2.52%) Network Security
15 34 (2.45%) Wireless
16 30 (2.16%) Remote Desktop
17 28 (2.02%) Skype
18 26 (1.87%) IP Telephony
19 24 (1.73%) OSPF
Database & Business Intelligence
1 232 (16.73%) SQL Server
2 51 (3.68%) SQL Server 2008
3 38 (2.74%) SQL Server 2012
4 30 (2.16%) MySQL
5 27 (1.95%) SQL Server 2005
6 11 (0.79%) Relational Database
7 9 (0.65%) DB2
7 9 (0.65%) SQL Server Reporting Services
8 8 (0.58%) Data Warehouse
9 6 (0.43%) Hadoop
10 5 (0.36%) Informix
10 5 (0.36%) SQL Server 2014
10 5 (0.36%) SQL Server Integration Services
11 4 (0.29%) Big Data
12 3 (0.22%) BusinessObjects
12 3 (0.22%) Oracle BI EE
13 2 (0.14%) Azure SQL Database
13 2 (0.14%) PostgreSQL
13 2 (0.14%) Power BI
14 1 (0.072%) Oracle Database
Development Applications
1 9 (0.65%) Git (software)
2 8 (0.58%) JIRA
3 4 (0.29%) Subversion
4 2 (0.14%) Team Foundation Server
5 1 (0.072%) Bugzilla
5 1 (0.072%) Visual Studio
General
1 139 (10.02%) Finance
2 48 (3.46%) Retail
3 45 (3.24%) Telecoms
4 42 (3.03%) Legal
5 41 (2.96%) Law
6 33 (2.38%) Banking
7 24 (1.73%) Publishing
8 20 (1.44%) Back Office
9 18 (1.30%) Manufacturing
10 16 (1.15%) Online Betting
11 11 (0.79%) Advertising
12 10 (0.72%) Marketing
13 9 (0.65%) Financial Institution
14 7 (0.50%) Investment Banking
15 6 (0.43%) French Language
15 6 (0.43%) Games
15 6 (0.43%) German Language
16 5 (0.36%) Front Office
17 4 (0.29%) Billing
17 4 (0.29%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 57 (4.11%) Web Services
2 36 (2.60%) .NET
3 31 (2.24%) XML
4 27 (1.95%) Software Packaging
5 23 (1.66%) SOAP
6 10 (0.72%) ASP.NET
7 9 (0.65%) HTML
8 7 (0.50%) .NET Framework
8 7 (0.50%) CSS
9 6 (0.43%) WSH
10 5 (0.36%) COM
10 5 (0.36%) Middleware
10 5 (0.36%) Unreal Engine
10 5 (0.36%) X-Windows
11 4 (0.29%) ASP.NET MVC
11 4 (0.29%) JSON
11 4 (0.29%) Oracle Fusion
11 4 (0.29%) REST
12 2 (0.14%) Entity Framework
12 2 (0.14%) LAMP
Miscellaneous
1 124 (8.94%) Data Centre
2 82 (5.91%) Analytical Skills
3 81 (5.84%) Clustering
4 59 (4.25%) Driving Licence
5 44 (3.17%) Blackberry
6 35 (2.52%) Fat Client
6 35 (2.52%) Thin Client
7 23 (1.66%) Replication
8 22 (1.59%) Mathematics
9 20 (1.44%) Computer Science
10 18 (1.30%) iPad
11 16 (1.15%) Enterprise Storage
12 15 (1.08%) Client/Server
13 14 (1.01%) Private Cloud
14 13 (0.94%) Enterprise Software
15 12 (0.87%) EPoS
16 11 (0.79%) Handset
16 11 (0.79%) Management Information System
17 10 (0.72%) EMC VNX
18 9 (0.65%) iPhone
Operating Systems
1 1027 (74.04%) Windows
2 681 (49.10%) Windows Server
3 396 (28.55%) Windows Server 2012
4 387 (27.90%) Windows Server 2008
5 225 (16.22%) Linux
6 204 (14.71%) Windows 7
7 189 (13.63%) Windows Server 2003
8 98 (7.07%) Windows 10
9 63 (4.54%) Windows 8
10 48 (3.46%) Unix
11 43 (3.10%) Red Hat Enterprise Linux
12 36 (2.60%) Windows XP
13 31 (2.24%) AIX
14 27 (1.95%) Solaris
15 25 (1.80%) Mac OS X
16 19 (1.37%) Android
17 17 (1.23%) Apple iOS
18 16 (1.15%) HPUX
19 10 (0.72%) Ubuntu
20 8 (0.58%) SUSE
Processes & Methodologies
1 369 (26.60%) ITIL
2 81 (5.84%) Disaster Recovery
3 72 (5.19%) Mentoring
4 68 (4.90%) Project Management
5 53 (3.82%) Migration
6 49 (3.53%) Service Management
7 48 (3.46%) Change Management
8 38 (2.74%) Coaching
9 37 (2.67%) Agile Software Development
10 32 (2.31%) Service Delivery
11 28 (2.02%) Change Control
12 27 (1.95%) Problem Management
13 26 (1.87%) Kalman Filter
13 26 (1.87%) Validation
14 25 (1.80%) Application Virtualisation
14 25 (1.80%) Information Security
14 25 (1.80%) Server Building
14 25 (1.80%) Time Management
15 24 (1.73%) Patch Management
15 24 (1.73%) Root Cause Analysis
Programming Languages
1 244 (17.59%) SQL
2 157 (11.32%) PowerShell
3 32 (2.31%) C
4 28 (2.02%) VBScript
5 21 (1.51%) Java
5 21 (1.51%) Perl
6 19 (1.37%) C#
7 14 (1.01%) Shell Script
7 14 (1.01%) VB
8 10 (0.72%) Python
9 9 (0.65%) Bash Shell
9 9 (0.65%) PHP
10 6 (0.43%) JavaScript
11 5 (0.36%) T-SQL
11 5 (0.36%) VBA
12 3 (0.22%) Korn
12 3 (0.22%) PL/SQL
13 2 (0.14%) C++
13 2 (0.14%) VB.NET
13 2 (0.14%) VB6
Qualifications
1 274 (19.75%) Microsoft Certification
2 196 (14.13%) MCSE
3 133 (9.59%) Cisco Certification
4 122 (8.80%) MCSA
4 122 (8.80%) Security Cleared
5 100 (7.21%) CCNA
6 84 (6.06%) Degree
7 78 (5.62%) VMware Certified Professional (VCP)
8 71 (5.12%) SC Cleared
9 50 (3.60%) MCITP
10 49 (3.53%) MCP
11 42 (3.03%) ITIL Certification
12 36 (2.60%) CCNP
13 20 (1.44%) Citrix Certification
14 17 (1.23%) DV Cleared
15 15 (1.08%) MCTS
16 12 (0.87%) MCDST
17 9 (0.65%) MCT
18 6 (0.43%) DBS Check
18 6 (0.43%) Network+ Certification
Quality Assurance & Compliance
1 77 (5.55%) SLA
2 13 (0.94%) PCI DSS
3 12 (0.87%) ISO/IEC 27001
4 6 (0.43%) QA
4 6 (0.43%) Sarbanes-Oxley
5 2 (0.14%) ISAE 3402
6 1 (0.072%) ISO 9001
6 1 (0.072%) SSAE 16
System Software
1 766 (55.23%) Active Directory
2 352 (25.38%) VMware Infrastructure
3 294 (21.20%) Hyper-V
4 160 (11.54%) XenApp
5 92 (6.63%) vSphere
6 84 (6.06%) XenDesktop
7 61 (4.40%) VMware ESXi
8 45 (3.24%) VMware ESX
9 40 (2.88%) Microsoft App-V
10 35 (2.52%) Terminal Services
11 34 (2.45%) Virtual Servers
12 17 (1.23%) XenServer
13 16 (1.15%) Citrix Presentation Server
13 16 (1.15%) VMware Server
14 15 (1.08%) KVM
14 15 (1.08%) Virtual Machines
15 14 (1.01%) BitLocker
16 13 (0.94%) Microsoft Virtual Server
16 13 (0.94%) Virtual Desktop
17 11 (0.79%) Terminal Server
Systems Management
1 228 (16.44%) SCCM
2 65 (4.69%) SCOM
3 60 (4.33%) WSUS
4 52 (3.75%) Backup Exec
5 31 (2.24%) Microsoft Clustering
6 27 (1.95%) Norton AntiVirus
7 21 (1.51%) NetBackup
8 16 (1.15%) Failover Clustering
8 16 (1.15%) Tivoli
9 15 (1.08%) SCVMM
10 14 (1.01%) Icinga
10 14 (1.01%) Puppet
10 14 (1.01%) Zenoss
11 13 (0.94%) Cobbler
11 13 (0.94%) FreeIPA
12 12 (0.87%) DatAdvantage
13 11 (0.79%) AirWatch
13 11 (0.79%) EMC NetWorker
14 10 (0.72%) McAfee ePO
14 10 (0.72%) Nagios
Vendors
1 737 (53.14%) Microsoft
2 689 (49.68%) VMware
3 365 (26.32%) Citrix
4 286 (20.62%) Cisco
5 171 (12.33%) HP
6 68 (4.90%) IBM
7 62 (4.47%) EMC
8 58 (4.18%) Symantec
9 52 (3.75%) Veeam
10 48 (3.46%) NetApp
11 44 (3.17%) Dell
12 35 (2.52%) Oracle
13 33 (2.38%) Avaya
14 32 (2.31%) Red Hat
15 31 (2.24%) Apple
16 27 (1.95%) CheckPoint
17 22 (1.59%) F5
17 22 (1.59%) Mitel
18 19 (1.37%) Fortinet
19 18 (1.30%) Sophos
Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 5 hours ago
Loughton, Essex
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: 8 hours ago
Cambridge, Cambridgeshire
EXCELerate
Salary: Up to £36,000 per annum Health Care, Life Cover, Pension
Posted: 8 hours ago
Northwich, Cheshire
Senitor Associates
Salary: £30000 - £34000 per annum
Posted: 1 hour ago
Camberley, Surrey
Dane Partnership
Salary: Circa £28-32k negotiable dependent on experience
Posted: 1 hour ago
East London
Millshill Recruitment Ltd
Salary: Up to £50,000 per annum + bens
Posted: 2 hours ago
Watford, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 11 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £35000 per annum + training & benefits
Posted: Yesterday
Reading, Berkshire
Etech Partners
Salary: To £50K + Outstanding Bens
Posted: 23 hours ago
London
EXCELerate
Salary: £38,000 per annum Pension
Posted: 2 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £35k - 50k per year
Posted: Yesterday
South West London
Lorien Resourcing
Salary: Negotiable + bonus + shift allowance
Posted: Yesterday
City, London
Senitor Associates
Salary: £25000 - £30000 per annum + + Good Benefits
Posted: 2 days ago
Derby, Derbyshire
Oscar
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Search Consultancy
Posted: Yesterday
West Sussex
Comtecs
Salary: £48000 - £50000 Per Annum +Oncall +Benefits
Posted: Yesterday
Liverpool, Merseyside
Search Consultancy
Posted: 2 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 2 days ago
Faringdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum + benefits + progression
Posted: 2 days ago
Leicester, Leicestershire
Oscar
Salary: £24000 - £27000 per annum
Posted: 6 days ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: 4 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 3 days ago
Peterborough, Cambridgeshire
Premier IT
Salary: £32000 - £38000 per annum
Posted: Yesterday
Doncaster, South Yorkshire
Modis International
Salary: £28000 - £33000 per annum
Posted: 6 days ago
Warrington, Cheshire
Brookes Resourcing
Salary: Competitive + Bens
Posted: 4 days ago
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £40,000 + Bonus + Package
Posted: 5 days ago
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £30k - 35k per year + benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 30-35k
Posted: 6 days ago