The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 344 372 324
Rank change year-on-year
+28 -48
Permanent jobs requiring a 3rd Line Support 805 653 868
As % of all permanent IT jobs located in England 0.75% 0.66% 0.80%
As % of the Job Titles category 0.80% 0.70% 0.84%
Number of salaries quoted 668 553 763
Average salary £37,250 £35,500 £35,000
Average salary % change year-on-year
+4.92% +1.42%
90% offered a salary of more than £27,500 £27,720 £28,000
10% offered a salary of more than £50,000 £47,750 £49,000
UK excluding London average salary £33,500 £33,000 £35,000
% change year-on-year
+1.51% -5.71%
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100772 93375 103116
As % of all permanent IT jobs located in England 94.47% 94.32% 95.30%
Number of salaries quoted 82602 78321 88425
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 2 October 2014.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +52 336 £40,000 +6.66% 23
South East +21 212 £35,000 -2.77% 23
East of England -10 69 £38,000 +10.94% 6
Yorkshire -12 57 £29,000 -3.33% 2
West Midlands -32 45 £32,500 - 4
North West -29 35 £32,000 -11.11% 11
South West -9 28 £29,000 - 8
East Midlands +2 23 £27,500 -8.33% 5
North East -11 2 £42,500 +51.78% 1
3rd Line Support
UK

3rd Line Support
Top 30 Related IT Skills in England

For the 6 months to 2 October 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1323 (79.94%) Windows
2 857 (51.78%) VMware
3 852 (51.48%) Microsoft
4 818 (49.43%) Active Directory
5 686 (41.45%) Windows Server 2008
6 681 (41.15%) MS Exchange
7 566 (34.20%) Citrix
8 516 (31.18%) VMware Infrastructure
9 475 (28.70%) Windows Server 2003
10 459 (27.73%) Firewall
11 457 (27.61%) MS Excel
12 429 (25.92%) Cisco
13 404 (24.41%) Microsoft Certification
14 398 (24.05%) Exchange Server 2010
15 372 (22.48%) Windows Server 2012
16 371 (22.42%) ITIL
17 351 (21.21%) DNS
18 342 (20.66%) SAN
19 332 (20.06%) SQL
20 286 (17.28%) MS Office
21 282 (17.04%) SQL Server
22 281 (16.98%) MCSE
23 277 (16.74%) Hyper-V
24 265 (16.01%) Exchange Server 2007
25 258 (15.59%) TCP/IP
26 244 (14.74%) DHCP
27 239 (14.44%) Finance
28 236 (14.26%) Cisco Certification
29 228 (13.78%) Windows 7
30 223 (13.47%) Linux

3rd Line Support
Top Related IT Skills in England by Category

For the 6 months to 2 October 2014, IT jobs across the England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 681 (41.15%) MS Exchange
2 398 (24.05%) Exchange Server 2010
3 265 (16.01%) Exchange Server 2007
4 192 (11.60%) Exchange Server 2013
5 173 (10.45%) Exchange Server 2003
6 143 (8.64%) SharePoint
7 134 (8.10%) IIS
8 107 (6.47%) Lync
9 62 (3.75%) Blackberry Enterprise Server
10 38 (2.30%) SharePoint 2010
11 37 (2.24%) Apache
12 31 (1.87%) Lotus Domino
13 22 (1.33%) WebSphere
14 13 (0.79%) Exchange Server 2000
15 10 (0.60%) SharePoint 2013
15 10 (0.60%) IBM Notes
15 10 (0.60%) Oracle Workflow
16 9 (0.54%) Documentum
16 9 (0.54%) SharePoint Server
17 8 (0.48%) WorkSite
Applications
1 457 (27.61%) MS Excel
2 286 (17.28%) MS Office
3 63 (3.81%) MS PowerPoint
4 6 (0.36%) MS Visio
5 2 (0.12%) PowerPivot
6 1 (0.060%) FastStats
Business Applications
1 7 (0.42%) Dynamics CRM
2 4 (0.24%) Summit
3 3 (0.18%) Movex
3 3 (0.18%) Temenos T24
3 3 (0.18%) Eikon
4 2 (0.12%) Remedy ITSM
4 2 (0.12%) RMDS
4 2 (0.12%) Oracle EBS
5 1 (0.060%) Agresso
5 1 (0.060%) Dynamics GP
5 1 (0.060%) FRx
5 1 (0.060%) SAP Oil and Gas
5 1 (0.060%) assyst
Cloud Services
1 88 (5.32%) Office 365
2 15 (0.91%) SaaS
3 13 (0.79%) Microsoft Azure
4 11 (0.66%) PaaS
5 7 (0.42%) Amazon AWS
6 6 (0.36%) Cloud Computing
7 5 (0.30%) Google Apps
8 2 (0.12%) IaaS
Communications & Networking
1 459 (27.73%) Firewall
2 351 (21.21%) DNS
3 342 (20.66%) SAN
4 258 (15.59%) TCP/IP
5 244 (14.74%) DHCP
6 218 (13.17%) LAN
7 214 (12.93%) WAN
8 196 (11.84%) VPN
9 78 (4.71%) NAS
10 76 (4.59%) VoIP
11 67 (4.05%) VLAN
12 57 (3.44%) Cisco ASA
13 54 (3.26%) Wireless
14 46 (2.78%) iSCSI
15 45 (2.72%) Network Security
16 44 (2.66%) Internet
16 44 (2.66%) MPLS
17 40 (2.42%) SSL
18 38 (2.30%) Cisco IOS
19 35 (2.11%) BGP
Database & Business Intelligence
1 282 (17.04%) SQL Server
2 75 (4.53%) SQL Server 2008
3 44 (2.66%) SQL Server 2005
4 32 (1.93%) MySQL
5 24 (1.45%) EDRMS
6 22 (1.33%) SQL Server 2012
7 19 (1.15%) IDOL
8 16 (0.97%) SQL Server 2000
9 11 (0.66%) Relational Database
10 8 (0.48%) SQL Server Reporting Services
10 8 (0.48%) RDBMS
11 7 (0.42%) MS Access
12 5 (0.30%) SQL Server Integration Services
13 4 (0.24%) PostgreSQL
13 4 (0.24%) FileMaker
13 4 (0.24%) Crystal Reports
14 3 (0.18%) Oracle Reports
14 3 (0.18%) Oracle Database
15 2 (0.12%) Microsoft Power View
15 2 (0.12%) SQL Server Analysis Services
Development Applications
1 6 (0.36%) MSI
2 5 (0.30%) Team Foundation Server
3 4 (0.24%) Subversion
4 3 (0.18%) VSS/SourceSafe
5 2 (0.12%) Oracle Forms
5 2 (0.12%) JIRA
5 2 (0.12%) TeamCity
5 2 (0.12%) Visual Studio
6 1 (0.060%) Mercurial
6 1 (0.060%) Hudson
6 1 (0.060%) CruiseControl
General
1 239 (14.44%) Finance
2 90 (5.44%) Banking
3 62 (3.75%) Retail
4 60 (3.63%) Telecoms
5 55 (3.32%) Law
6 48 (2.90%) Legal
7 42 (2.54%) Investment Banking
8 20 (1.21%) Front Office
9 11 (0.66%) Back Office
10 9 (0.54%) Advertising
11 8 (0.48%) Manufacturing
12 7 (0.42%) Billing
13 6 (0.36%) Games
13 6 (0.36%) Marketing
14 5 (0.30%) Multimedia
15 4 (0.24%) Publishing
16 3 (0.18%) Electronics
16 3 (0.18%) Spanish Language
17 2 (0.12%) Online Betting
17 2 (0.12%) Financial Institution
Libraries, Frameworks & Software Standards
1 37 (2.24%) .NET
2 31 (1.87%) ASP.NET
3 29 (1.75%) XML
4 20 (1.21%) HTML
5 18 (1.09%) FIX Protocol
6 17 (1.03%) CSS
7 15 (0.91%) Web Services
8 10 (0.60%) XHTML
9 8 (0.48%) ActiveMQ
9 8 (0.48%) XSLT
9 8 (0.48%) Apache Camel
10 6 (0.36%) jQuery
10 6 (0.36%) COM
11 5 (0.30%) WSE
12 4 (0.24%) Ajax
12 4 (0.24%) J2EE
13 3 (0.18%) LAMP
14 2 (0.12%) JSON
14 2 (0.12%) Application Packaging
14 2 (0.12%) LINQ
Miscellaneous
1 162 (9.79%) Blackberry
2 103 (6.22%) Analytical Skills
3 72 (4.35%) Clustering
4 67 (4.05%) PDA
5 38 (2.30%) Computer Science
6 30 (1.81%) Hedge funds
7 25 (1.51%) Statistics
8 23 (1.39%) Replication
9 22 (1.33%) SecurID
9 22 (1.33%) Management Information System
10 19 (1.15%) Thin Client
10 19 (1.15%) Fat Client
11 13 (0.79%) Enterprise Software
12 11 (0.66%) iPhone
13 10 (0.60%) Client/Server
13 10 (0.60%) iPad
14 8 (0.48%) EqualLogic
15 7 (0.42%) Mathematics
15 7 (0.42%) EPoS
15 7 (0.42%) Enterprise Storage
Operating Systems
1 1323 (79.94%) Windows
2 686 (41.45%) Windows Server 2008
3 475 (28.70%) Windows Server 2003
4 372 (22.48%) Windows Server 2012
5 228 (13.78%) Windows 7
6 223 (13.47%) Linux
7 216 (13.05%) Windows XP
8 134 (8.10%) Windows 8
9 81 (4.89%) UNIX
10 63 (3.81%) Red Hat Enterprise Linux
11 45 (2.72%) Android
12 41 (2.48%) Mac OS X
13 26 (1.57%) CentOS
14 25 (1.51%) Windows Phone
15 22 (1.33%) Windows Phone 8
15 22 (1.33%) VMS
16 21 (1.27%) Windows Vista
16 21 (1.27%) Mac OS
17 19 (1.15%) Windows 2000 Server
18 14 (0.85%) Solaris
Processes & Methodologies
1 371 (22.42%) ITIL
2 75 (4.53%) Migration
3 74 (4.47%) Disaster Recovery
4 64 (3.87%) Incident Management
4 64 (3.87%) Mentoring
5 63 (3.81%) Change Management
6 57 (3.44%) Service Delivery
7 54 (3.26%) Project Management
8 46 (2.78%) Problem Management
9 44 (2.66%) Service Management
10 41 (2.48%) Root Cause Analysis
11 34 (2.05%) Time Management
12 30 (1.81%) Coaching
13 28 (1.69%) Load Balancing
13 28 (1.69%) E-Commerce
14 23 (1.39%) Configuration Management
15 21 (1.27%) CRM
16 20 (1.21%) Workflow
17 19 (1.15%) Change Control
18 18 (1.09%) Capacity Planning
Programming Languages
1 332 (20.06%) SQL
2 114 (6.89%) PowerShell
3 47 (2.84%) Java
4 46 (2.78%) VBScript
5 30 (1.81%) C
6 25 (1.51%) Python
7 22 (1.33%) Shell Script
8 20 (1.21%) JavaScript
8 20 (1.21%) PHP
9 15 (0.91%) C#
9 15 (0.91%) VB
10 9 (0.54%) Perl
10 9 (0.54%) T-SQL
11 8 (0.48%) Bash Shell
12 4 (0.24%) PL/SQL
12 4 (0.24%) Ruby
13 3 (0.18%) C++
13 3 (0.18%) R
14 2 (0.12%) Google Apps Script
14 2 (0.12%) PHP5
Qualifications
1 404 (24.41%) Microsoft Certification
2 281 (16.98%) MCSE
3 236 (14.26%) Cisco Certification
4 179 (10.82%) CCNA
5 158 (9.55%) MCITP
6 125 (7.55%) Degree
7 113 (6.83%) MCSA
8 101 (6.10%) VMware Certified Professional (VCP)
9 96 (5.80%) CCNP
10 89 (5.38%) Security Cleared
11 77 (4.65%) MCP
12 75 (4.53%) SC Cleared
13 74 (4.47%) Citrix Certification
14 65 (3.93%) CCA
15 56 (3.38%) MCTS
16 50 (3.02%) DV Cleared
17 37 (2.24%) ITIL Certification
18 14 (0.85%) CCIE
18 14 (0.85%) JNCIA
19 10 (0.60%) CCSA
Quality Assurance & Compliance
1 120 (7.25%) SLA
2 8 (0.48%) QA
3 6 (0.36%) ISO/IEC 27001
4 3 (0.18%) PCI DSS
5 1 (0.060%) Solvency II
5 1 (0.060%) Sarbanes-Oxley
5 1 (0.060%) ISO 9000
5 1 (0.060%) ISO 9001
System Software
1 818 (49.43%) Active Directory
2 516 (31.18%) VMware Infrastructure
3 277 (16.74%) Hyper-V
4 214 (12.93%) XenApp
5 175 (10.57%) vSphere
6 112 (6.77%) XenDesktop
7 67 (4.05%) XenServer
8 64 (3.87%) VMware ESX
9 48 (2.90%) VMware ESXi
10 41 (2.48%) Citrix Presentation Server
11 35 (2.11%) ISA Server
12 34 (2.05%) Terminal Services
13 33 (1.99%) Microsoft App-V
14 27 (1.63%) vCloud
15 21 (1.27%) VMware Server
16 19 (1.15%) UAG
17 15 (0.91%) Forefront TMG
18 8 (0.48%) Terminal Server
19 7 (0.42%) MetaFrame
20 6 (0.36%) VMware Workstation
Systems Management
1 168 (10.15%) SCCM
2 101 (6.10%) Backup Exec
3 68 (4.11%) SCOM
4 64 (3.87%) NetBackup
5 48 (2.90%) Norton AntiVirus
6 42 (2.54%) WSUS
7 26 (1.57%) McAfee ePO
8 16 (0.97%) Systems Management Server (SMS)
9 15 (0.91%) Nagios
10 12 (0.73%) Symantec Enterprise Vault
11 10 (0.60%) FortiGate
12 8 (0.48%) Control-M
13 7 (0.42%) EMC NetWorker
14 6 (0.36%) Veritas Storage Foundation
14 6 (0.36%) Netcool
14 6 (0.36%) OpenView Configuration Management
14 6 (0.36%) Unicenter
14 6 (0.36%) SolarWinds Orion
14 6 (0.36%) SCOrch
14 6 (0.36%) SCVMM
Vendors
1 857 (51.78%) VMware
2 852 (51.48%) Microsoft
3 566 (34.20%) Citrix
4 429 (25.92%) Cisco
5 140 (8.46%) HP
6 126 (7.61%) Symantec
7 80 (4.83%) Juniper
8 73 (4.41%) Apple
9 67 (4.05%) Oracle
10 66 (3.99%) EMC
10 66 (3.99%) NetApp
11 65 (3.93%) McAfee
12 55 (3.32%) Dell
13 54 (3.26%) CheckPoint
14 53 (3.20%) Red Hat
15 50 (3.02%) Bloomberg
16 44 (2.66%) Veritas
17 42 (2.54%) Veeam
18 40 (2.42%) SolarWinds
19 39 (2.36%) Reuters
North West London
asos
Posted: 4 hours ago
Liverpool, Merseyside
Senitor Associates
Salary: £31000 per annum
Posted: 5 hours ago
Warrington, Cheshire
Senitor Associates
Salary: £33000 per annum
Posted: 5 hours ago
Cheshire
Senitor Associates
Salary: £37000 per annum
Posted: 5 hours ago
Reading, Berkshire
TEKsystems
Salary: £40000 - £50000 per annum
Posted: 20 hours ago
Newcastle Upon Tyne, Tyne And Wear
Alps It Ltd
Posted: Yesterday
Woodbridge, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £26000.00 per annum
Posted: Yesterday
Redhill, Surrey
Ashdown IT
Salary: £30000 - £36000 per annum + Benefits
Posted: Yesterday
East London
Evolution Recruitment Solutions
Salary: 30000 - 32000
Posted: Yesterday
Birmingham, West Midlands (County)
Coal IT Services
Salary: From £35,000 to £40,000 per annum plus excellent benefits and bonus
Posted: 2 days ago
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £225 - £230 per annum
Posted: 2 days ago
Slough, Berkshire
Coal IT Services
Salary: From £45,000 to £50,000 per annum + 7% On-call + 10% Bonus + Bens
Posted: 2 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £35000 - £40000 per annum
Posted: 3 days ago
West London
Eaglecliff
Salary: From £38,000 to £45,000 per annum
Posted: 3 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £35000 - £40000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
Imperative People
Salary: £45000.00 - £50000.00 per annum + Car & On Call
Posted: 3 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Cheltenham, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 5 days ago