The statistics below represent IT jobs advertised across the England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 400 400 328
Rank change year-on-year
0 -72
Permanent jobs requiring a 3rd Line Support 609 740 994
As % of all permanent IT jobs located in England 0.71% 0.74% 0.92%
As % of the Job Titles category 0.74% 0.77% 0.96%
Number of salaries quoted 562 673 869
Median salary £35,500 £37,500 £37,000
Median salary % change year-on-year
-5.33% +1.35%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London median salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
82232 96100 103979
As % of all permanent IT jobs located in England 96.49% 96.62% 96.57%
Number of salaries quoted 68864 80926 86759
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,498 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

3rd Line Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in England

3rd Line Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the England region.

3rd Line Support Salary Trend in England

3rd Line Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the England region over the 3 months to 5 December 2016.

3rd Line Support Salary Histogram in England

3rd Line Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the England region over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 195 £42,500 +8.97% 12
South East +21 146 £35,000 -6.66% 14
North West -8 58 £30,000 -7.69% 9
South West +4 56 £32,500 -1.51% 8
West Midlands -4 50 £36,500 +12.30% 5
East Midlands +37 39 £34,500 +6.15% 2
Yorkshire +26 35 £32,500 -7.14% 6
East of England -38 27 £37,500 - 10
North East +7 3 £38,000 +45.25%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 5 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 3rd Line Support in the job title.

1 940 (71.81%) Windows
2 744 (56.84%) Active Directory
3 657 (50.19%) Microsoft
4 645 (49.27%) VMware
5 613 (46.83%) Windows Server
6 442 (33.77%) MS Exchange
7 364 (27.81%) Windows Server 2012
8 351 (26.81%) VMware Infrastructure
9 343 (26.20%) ITIL
10 338 (25.82%) Windows Server 2008
11 317 (24.22%) Citrix
12 307 (23.45%) MS Excel
13 304 (23.22%) Firewall
14 300 (22.92%) Office 365
15 286 (21.85%) Cisco
16 277 (21.16%) SQL
17 259 (19.79%) Hyper-V
18 240 (18.33%) Microsoft Certification
19 231 (17.65%) SQL Server
20 226 (17.27%) DNS
21 220 (16.81%) SAN
22 214 (16.35%) Linux
23 212 (16.20%) WAN
23 212 (16.20%) Exchange Server 2010
24 201 (15.36%) DHCP
25 200 (15.28%) LAN
26 180 (13.75%) MCSE
27 176 (13.45%) MS Office
28 174 (13.29%) SCCM
29 151 (11.54%) PowerShell

3rd Line Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 442 (33.77%) MS Exchange
2 212 (16.20%) Exchange Server 2010
3 146 (11.15%) Exchange Server 2013
4 110 (8.40%) IIS
5 84 (6.42%) Exchange Server 2007
6 79 (6.04%) Skype for Business
7 77 (5.88%) SharePoint
8 29 (2.22%) Apache
9 21 (1.60%) Exchange Server 2003
10 17 (1.30%) Blackberry Enterprise Server
11 13 (0.99%) SharePoint 2013
12 12 (0.92%) WebSphere
13 10 (0.76%) Tomcat
14 9 (0.69%) IBM Domino
15 8 (0.61%) CMS
15 8 (0.61%) IBM Notes
16 7 (0.53%) SharePoint 2010
17 3 (0.23%) ColdFusion
17 3 (0.23%) Elasticsearch
17 3 (0.23%) JRun
Applications
1 307 (23.45%) MS Excel
2 176 (13.45%) MS Office
3 18 (1.38%) MS PowerPoint
4 5 (0.38%) MS Visio
5 1 (0.076%) QuarkXPress
Business Applications
1 5 (0.38%) Line 50
1 5 (0.38%) Sage X3
2 4 (0.31%) SAP Oil and Gas
3 3 (0.23%) Dynamics CRM
3 3 (0.23%) Siebel Analytics
4 2 (0.15%) EQXanite
4 2 (0.15%) Remedy ITSM
4 2 (0.15%) Visualfiles
5 1 (0.076%) Bankmaster
Cloud Services
1 300 (22.92%) Office 365
2 111 (8.48%) Microsoft Azure
3 62 (4.74%) Amazon AWS
4 17 (1.30%) PaaS
5 15 (1.15%) Cloud Computing
6 12 (0.92%) IaaS
7 10 (0.76%) Mimecast
8 9 (0.69%) SaaS
9 6 (0.46%) OneDrive
10 5 (0.38%) Slack
11 4 (0.31%) Yammer
12 3 (0.23%) Adobe Creative Cloud
13 2 (0.15%) G Suite
14 1 (0.076%) Google Analytics
14 1 (0.076%) iTunes
14 1 (0.076%) Virtual Private Cloud
Communications & Networking
1 304 (23.22%) Firewall
2 226 (17.27%) DNS
3 220 (16.81%) SAN
4 212 (16.20%) WAN
5 201 (15.36%) DHCP
6 200 (15.28%) LAN
7 147 (11.23%) TCP/IP
8 127 (9.70%) VPN
9 103 (7.87%) VoIP
10 92 (7.03%) VLAN
11 42 (3.21%) Wireless
12 41 (3.13%) MPLS
13 39 (2.98%) Internet
14 38 (2.90%) Network Security
15 34 (2.60%) Skype
16 33 (2.52%) NAS
17 31 (2.37%) Remote Desktop
18 23 (1.76%) OSPF
19 21 (1.60%) BGP
19 21 (1.60%) Cisco ASA
Database & Business Intelligence
1 231 (17.65%) SQL Server
2 49 (3.74%) SQL Server 2008
3 30 (2.29%) SQL Server 2012
4 26 (1.99%) SQL Server 2005
5 17 (1.30%) MySQL
6 8 (0.61%) DB2
6 8 (0.61%) Relational Database
6 8 (0.61%) SQL Server Reporting Services
7 7 (0.53%) SQL Server 2014
8 6 (0.46%) Oracle Database
9 5 (0.38%) Big Data
9 5 (0.38%) PostgreSQL
9 5 (0.38%) Power BI
10 4 (0.31%) Hadoop
10 4 (0.31%) Oracle BI EE
11 3 (0.23%) Amazon RDS
11 3 (0.23%) Oracle Reports
12 2 (0.15%) Azure SQL Database
12 2 (0.15%) SQL Server Integration Services
13 1 (0.076%) NoSQL
Development Applications
1 8 (0.61%) Git (software)
2 7 (0.53%) JIRA
3 4 (0.31%) Subversion
4 3 (0.23%) MSI
4 3 (0.23%) Oracle Forms
4 3 (0.23%) Visual Studio
5 2 (0.15%) Protractor
5 2 (0.15%) Team Foundation Server
5 2 (0.15%) TortoiseSVN
6 1 (0.076%) Ant
6 1 (0.076%) Jenkins
6 1 (0.076%) Maven
General
1 144 (11.00%) Finance
2 48 (3.67%) Retail
3 44 (3.36%) Banking
4 43 (3.28%) Telecoms
5 30 (2.29%) Law
6 25 (1.91%) Legal
7 21 (1.60%) Back Office
8 17 (1.30%) Manufacturing
9 13 (0.99%) Marketing
10 12 (0.92%) Advertising
10 12 (0.92%) Financial Institution
10 12 (0.92%) Publishing
11 10 (0.76%) Online Betting
12 9 (0.69%) Investment Banking
13 6 (0.46%) Front Office
14 5 (0.38%) Games
15 4 (0.31%) Billing
15 4 (0.31%) Electronics
15 4 (0.31%) French Language
15 4 (0.31%) German Language
Libraries, Frameworks & Software Standards
1 58 (4.43%) Web Services
2 33 (2.52%) .NET
3 28 (2.14%) Software Packaging
4 23 (1.76%) XML
5 22 (1.68%) SOAP
6 9 (0.69%) .NET Framework
6 9 (0.69%) ASP.NET
7 7 (0.53%) Middleware
8 5 (0.38%) CSS
8 5 (0.38%) HTML
8 5 (0.38%) Unreal Engine
8 5 (0.38%) WSH
9 4 (0.31%) Flash
9 4 (0.31%) Oracle Fusion
10 3 (0.23%) Angular 2
10 3 (0.23%) ASP.NET MVC
10 3 (0.23%) ASP.NET Web Forms
10 3 (0.23%) RabbitMQ
10 3 (0.23%) Spring
10 3 (0.23%) WinForms
Miscellaneous
1 96 (7.33%) Data Centre
2 75 (5.73%) Analytical Skills
3 63 (4.81%) Driving Licence
4 59 (4.51%) Clustering
5 30 (2.29%) Computer Science
6 29 (2.22%) Blackberry
7 28 (2.14%) Replication
8 23 (1.76%) Mathematics
9 19 (1.45%) Enterprise Storage
10 16 (1.22%) Fat Client
10 16 (1.22%) Thin Client
11 15 (1.15%) Management Information System
12 14 (1.07%) EPoS
13 13 (0.99%) iSeries
14 12 (0.92%) Enterprise Software
14 12 (0.92%) iPad
15 10 (0.76%) User Experience
16 9 (0.69%) EMC VNX
16 9 (0.69%) Foreign Exchange (FX)
17 7 (0.53%) Video Conferencing
Operating Systems
1 940 (71.81%) Windows
2 613 (46.83%) Windows Server
3 364 (27.81%) Windows Server 2012
4 338 (25.82%) Windows Server 2008
5 214 (16.35%) Linux
6 143 (10.92%) Windows 7
7 137 (10.47%) Windows Server 2003
8 69 (5.27%) Windows 10
9 55 (4.20%) Windows 8
10 46 (3.51%) Unix
11 35 (2.67%) Red Hat Enterprise Linux
12 25 (1.91%) Windows XP
13 24 (1.83%) Mac OS X
14 23 (1.76%) Solaris
15 21 (1.60%) AIX
16 19 (1.45%) Android
16 19 (1.45%) Apple iOS
17 7 (0.53%) Mac OS
18 6 (0.46%) HPUX
19 5 (0.38%) SUSE
Processes & Methodologies
1 343 (26.20%) ITIL
2 77 (5.88%) Disaster Recovery
3 69 (5.27%) Mentoring
4 58 (4.43%) Service Management
5 54 (4.13%) Project Management
6 51 (3.90%) Migration
7 46 (3.51%) Change Management
8 38 (2.90%) Agile Software Development
9 35 (2.67%) Service Delivery
10 30 (2.29%) Coaching
11 27 (2.06%) E-Commerce
11 27 (2.06%) Patch Management
12 26 (1.99%) Application Virtualisation
13 25 (1.91%) Server Building
14 24 (1.83%) Compatibility Testing
14 24 (1.83%) Server Virtualisation
14 24 (1.83%) Software Distribution
15 23 (1.76%) Change Control
16 22 (1.68%) Incident Management
16 22 (1.68%) Root Cause Analysis
Programming Languages
1 277 (21.16%) SQL
2 151 (11.54%) PowerShell
3 25 (1.91%) C
3 25 (1.91%) Java
4 22 (1.68%) VBScript
5 21 (1.60%) Shell Script
6 18 (1.38%) C#
7 16 (1.22%) Perl
8 14 (1.07%) VB
9 10 (0.76%) JavaScript
10 9 (0.69%) PHP
11 8 (0.61%) Python
12 5 (0.38%) VBA
13 4 (0.31%) RPG
14 3 (0.23%) T-SQL
14 3 (0.23%) VB.NET
14 3 (0.23%) VB6
15 2 (0.15%) Bash Shell
15 2 (0.15%) Delphi
15 2 (0.15%) TypeScript
Qualifications
1 240 (18.33%) Microsoft Certification
2 180 (13.75%) MCSE
3 139 (10.62%) Cisco Certification
4 118 (9.01%) MCSA
5 104 (7.94%) CCNA
6 91 (6.95%) Security Cleared
7 88 (6.72%) Degree
8 61 (4.66%) VMware Certified Professional (VCP)
9 43 (3.28%) MCITP
10 42 (3.21%) CCNP
11 41 (3.13%) SC Cleared
12 36 (2.75%) MCP
13 31 (2.37%) ITIL Certification
14 14 (1.07%) Citrix Certification
15 13 (0.99%) DV Cleared
16 8 (0.61%) DBS Check
16 8 (0.61%) MCTS
17 6 (0.46%) Network+ Certification
18 5 (0.38%) CCDA
18 5 (0.38%) MCT
Quality Assurance & Compliance
1 107 (8.17%) SLA
2 22 (1.68%) PCI DSS
3 15 (1.15%) ISO/IEC 27001
4 8 (0.61%) QA
5 6 (0.46%) Sarbanes-Oxley
6 2 (0.15%) ISO 9000
7 1 (0.076%) DICOM
7 1 (0.076%) HL7
7 1 (0.076%) ISO 9001
7 1 (0.076%) SSAE 16
System Software
1 744 (56.84%) Active Directory
2 351 (26.81%) VMware Infrastructure
3 259 (19.79%) Hyper-V
4 133 (10.16%) XenApp
5 98 (7.49%) vSphere
6 88 (6.72%) XenDesktop
7 45 (3.44%) VMware ESXi
8 37 (2.83%) Microsoft App-V
9 34 (2.60%) VMware ESX
10 32 (2.44%) Virtual Servers
11 29 (2.22%) Terminal Services
12 18 (1.38%) VMware Server
13 15 (1.15%) Microsoft Virtual Server
13 15 (1.15%) Virtual Desktop
14 10 (0.76%) KVM
15 9 (0.69%) Virtual Machines
15 9 (0.69%) XenServer
16 7 (0.53%) VMware Workstation
17 6 (0.46%) Xen
18 5 (0.38%) Terminal Server
Systems Management
1 174 (13.29%) SCCM
2 51 (3.90%) WSUS
3 49 (3.74%) Backup Exec
4 29 (2.22%) SCOM
5 28 (2.14%) Norton AntiVirus
6 18 (1.38%) Microsoft Clustering
6 18 (1.38%) NetBackup
7 16 (1.22%) Puppet
8 13 (0.99%) McAfee ePO
9 11 (0.84%) Zenoss
10 10 (0.76%) Cobbler
10 10 (0.76%) FreeIPA
10 10 (0.76%) Tivoli
11 8 (0.61%) Opscode Chef
12 7 (0.53%) Casper Suite
12 7 (0.53%) EMC NetWorker
12 7 (0.53%) Nagios
13 6 (0.46%) Icinga
13 6 (0.46%) SCOrch
14 5 (0.38%) PaperCut
Vendors
1 657 (50.19%) Microsoft
2 645 (49.27%) VMware
3 317 (24.22%) Citrix
4 286 (21.85%) Cisco
5 141 (10.77%) HP
6 57 (4.35%) NetApp
6 57 (4.35%) Veeam
7 55 (4.20%) IBM
8 52 (3.97%) Symantec
9 51 (3.90%) EMC
10 45 (3.44%) Dell
11 38 (2.90%) Avaya
12 37 (2.83%) Oracle
13 32 (2.44%) Red Hat
14 24 (1.83%) SolarWinds
15 22 (1.68%) Apple
16 21 (1.60%) Intel Security
17 20 (1.53%) Mitel
18 19 (1.45%) CheckPoint
19 18 (1.38%) Juniper
Central London / West End
Involved Solutions Ltd
Salary: £45000.00 - £50000 per annum + Benefits
Posted: 17 hours ago
Crewe, Cheshire
Senitor Associates
Salary: £30000 - £35000 per annum + Company Car
Posted: 18 hours ago
London
Lorien Resourcing
Salary: £60000 - £63000 per annum + + Excellant Benefits
Posted: 12 hours ago
Doncaster, South Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000 per annum + Benefits
Posted: 14 hours ago
Solihull, West Midlands (County)
Monarch Recruitment
Salary: £33000 - £36000 per annum, Benefits Excellent benefits
Posted: 15 hours ago
Cambridge, Cambridgeshire
Senitor Associates
Posted: 9 hours ago
Welwyn Garden City, Hertfordshire
Coburg Banks IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 16 hours ago
Bagshot, Surrey
Bluetownonline
Salary: £21000 per annum
Posted: 13 hours ago
London
Harrington Starr
Salary: £35000 - £45000 per annum + bonus, benefits + training
Posted: Yesterday
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 3 days ago
Warwickshire
ReThink Recruitment
Salary: £35000 - £45000 per annum + Benefits + Bonus
Posted: 4 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Etech Partners
Salary: To £50K + Outstanding Bens
Posted: 3 days ago
North Yorkshire
Nigel Frank International Ltd
Salary: £32000 - £35000 per annum + Benefits
Posted: 3 days ago
Stowmarket, Suffolk
Bristow Holland
Salary: £25k - 30k per year
Posted: 6 days ago
Cambridgeshire
Senitor Associates
Salary: £40000 per annum
Posted: 3 days ago
Loughton, Essex
Senitor Associates
Salary: £28000 - £35000 per annum
Posted: 3 days ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £40000 per annum + training & benefits
Posted: 5 days ago
Manchester, Lancashire
Oscar
Salary: £24000 - £30000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
Searchability
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Kettering, Northamptonshire
Crimson Ltd
Salary: £30000 - £35000 per annum + Company Benefits
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £45,000 + Benefits
Posted: 3 days ago
Keswick, Cumbria
RecruitmentRevolution.com Limited
Salary: Up to £30,000 per annum
Posted: 3 days ago
West Midlands
Mortimer Spinks
Salary: £25000 - £30000 per annum
Posted: 18 hours ago
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 6 days ago
Bristol, Avon
X4 Group
Salary: £30k - 45k per year
Posted: 3 days ago
London
Searchability
Salary: £25000 - £35000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Senitor Associates
Salary: £35000 per annum
Posted: 3 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum + benefits + progression
Posted: 4 days ago
Berkshire
Capita Resourcing - IT Resourcing
Salary: £30 - £30000 per annum
Posted: 5 days ago