The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Help Desk Analyst
Rank 155 155 156
Rank change year-on-year
0 +1
Permanent jobs requiring a Help Desk Analyst 8 5 9
As % of all permanent IT jobs located in the East Midlands 0.260% 0.151% 0.252%
As % of the Job Titles category 0.274% 0.159% 0.262%
Number of salaries quoted 8 5 7
Average salary £19,169 £18,000 £17,250
Average salary % change year-on-year
+6.49% +4.34%
90% offered a salary of more than £15,250 £18,000 £16,000
10% offered a salary of more than £23,250 £19,500 £21,000
UK excluding London average salary £20,750 £20,000 £20,000
% change year-on-year
+3.75% -
All Job Titles
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2920 3149 3435
As % of all permanent IT jobs located in the East Midlands 94.99% 94.91% 96.16%
Number of salaries quoted 2504 2810 2954
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,500 £22,500
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the East Midlands region as a proportion of the total demand within the Job Titles category.

East Midlands Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East Midlands region.

East Midlands Help Desk Analyst Salary Trend

Help Desk Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the East Midlands region over the 3 months to 24 May 2013.

East Midlands Help Desk Analyst Salary Histogram

Help Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East Midlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Leicestershire -6 3 £18,838 +4.65%
Lincolnshire - 3 £16,000 -
Northamptonshire - 2 £22,250 -
Help Desk Analyst
England

Help Desk Analyst
Top 25 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 6 (54.55%) Windows
2 4 (36.36%) MS Office
3 3 (27.27%) Microsoft
3 3 (27.27%) Active Directory
4 2 (18.18%) Citrix
4 2 (18.18%) Microsoft Certification
4 2 (18.18%) Windows Server 2003
4 2 (18.18%) IP Telephony
4 2 (18.18%) Security Cleared
4 2 (18.18%) Windows Server 2008
4 2 (18.18%) VMware
4 2 (18.18%) MCP
4 2 (18.18%) Cisco
5 1 (9.091%) Telecoms
5 1 (9.091%) Windows 7
5 1 (9.091%) Twitter
5 1 (9.091%) Retail
5 1 (9.091%) Remedy
5 1 (9.091%) Project Management
5 1 (9.091%) ITIL
5 1 (9.091%) Oracle
5 1 (9.091%) SQL Server
5 1 (9.091%) Oracle 8/8i
5 1 (9.091%) MS Excel
5 1 (9.091%) ERP

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 4 (36.36%) MS Office
2 1 (9.091%) MS Excel
Communications & Networking
1 2 (18.18%) IP Telephony
Database & Business Intelligence
1 1 (9.091%) SQL Server
1 1 (9.091%) Oracle 8/8i
General
1 1 (9.091%) Telecoms
1 1 (9.091%) Retail
Operating Systems
1 6 (54.55%) Windows
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2008
3 1 (9.091%) Windows 7
Processes & Methodologies
1 1 (9.091%) Project Management
1 1 (9.091%) ITIL
1 1 (9.091%) ERP
Qualifications
1 2 (18.18%) Microsoft Certification
1 2 (18.18%) Security Cleared
1 2 (18.18%) MCP
System Software
1 3 (27.27%) Active Directory
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Citrix
2 2 (18.18%) VMware
2 2 (18.18%) Cisco
3 1 (9.091%) Twitter
3 1 (9.091%) Remedy
3 1 (9.091%) Oracle
Nottinghamshire
The Helpdesk Support Analyst will be motivated by supporting client and eager to resolve technical issues surrounding Microsoft Operating Systems, Windows XP and Server. Any knowledge of Linux...
CV Screen Ltd
Salary: £0 - 19k per year + Plus £2k Shift Allowance
Posted: 20 May 2013
Northampton, Northamptonshire
I am looking for a recent Graduate educated to degree level in computer Science or equivalent degree... You will need a good understanding of 1st/2nd line customer...
IT Executive Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 24 May 2013
Northampton, Northamptonshire
I am looking for a recent Graduate educated to degree level in computer Science or equivalent degree... You will need a good understanding of 1st/2nd line customer...
IT Executive Ltd
Salary: £18000 - £24000 per annum + Benefits
Posted: 21 May 2013