The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 158 179 159
Rank change year-on-year
+21 -20
Permanent jobs requiring a Help Desk Analyst 16 8 8
As % of all permanent IT jobs located in the East Midlands 0.44% 0.21% 0.26%
As % of the Job Titles category 0.46% 0.22% 0.27%
Number of salaries quoted 15 7 8
Average salary £20,000 £20,000 £19,169
Average salary % change year-on-year
- +4.33%
90% offered a salary of more than £18,000 £19,800 £15,250
10% offered a salary of more than £20,800 £20,000 £23,250
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3482 3657 2985
As % of all permanent IT jobs located in the East Midlands 96.27% 96.21% 95.15%
Number of salaries quoted 2873 3090 2568
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £23,994
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East Midlands

Help Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East Midlands region.

Help Desk Analyst Salary Trend in the East Midlands

Help Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East Midlands region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire - 12 £20,000 -
Nottinghamshire -1 2 £19,250 -3.75%
Derbyshire - 1 - -
Leicestershire - 1 £20,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 May 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 12 (50.00%) ITIL
2 11 (45.83%) MS Office
2 11 (45.83%) Microsoft
3 10 (41.67%) Windows
4 9 (37.50%) MS Excel
5 8 (33.33%) C
5 8 (33.33%) Service Management
5 8 (33.33%) ITSM
6 7 (29.17%) Management Information System
6 7 (29.17%) Business Continuity
6 7 (29.17%) Welsh Language
6 7 (29.17%) SC Cleared
6 7 (29.17%) Security Cleared
6 7 (29.17%) ITIL Foundation Certificate
6 7 (29.17%) Analytical Skills
7 6 (25.00%) Active Directory
8 4 (16.67%) ITIL Certification
8 4 (16.67%) SAP
8 4 (16.67%) UNIX
9 3 (12.50%) AIX
9 3 (12.50%) Tivoli
9 3 (12.50%) Finance
9 3 (12.50%) Data Centre
9 3 (12.50%) Data Centre Operations
9 3 (12.50%) Windows 7
9 3 (12.50%) Windows 8
10 2 (8.33%) Degree
10 2 (8.33%) Intranet
10 2 (8.33%) SQL
11 1 (4.17%) Business Objects

Help Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 May 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
1 1 (4.17%) Lync
Applications
1 11 (45.83%) MS Office
2 9 (37.50%) MS Excel
Communications & Networking
1 2 (8.33%) Intranet
2 1 (4.17%) LAN
2 1 (4.17%) WAN
2 1 (4.17%) Internet
General
1 7 (29.17%) Welsh Language
2 3 (12.50%) Finance
3 1 (4.17%) French Language
3 1 (4.17%) Manufacturing
3 1 (4.17%) Games
Miscellaneous
1 7 (29.17%) Management Information System
1 7 (29.17%) Analytical Skills
2 3 (12.50%) Data Centre
3 1 (4.17%) Mathematics
Operating Systems
1 10 (41.67%) Windows
2 4 (16.67%) UNIX
3 3 (12.50%) AIX
3 3 (12.50%) Windows 7
3 3 (12.50%) Windows 8
4 1 (4.17%) Mac OS X
4 1 (4.17%) Android
Processes & Methodologies
1 12 (50.00%) ITIL
2 8 (33.33%) Service Management
2 8 (33.33%) ITSM
3 7 (29.17%) Business Continuity
4 3 (12.50%) Data Centre Operations
5 1 (4.17%) CRM
5 1 (4.17%) ERP
5 1 (4.17%) B2B
5 1 (4.17%) Project Management
5 1 (4.17%) Incident Management
Programming Languages
1 8 (33.33%) C
2 2 (8.33%) SQL
Qualifications
1 7 (29.17%) SC Cleared
1 7 (29.17%) Security Cleared
1 7 (29.17%) ITIL Foundation Certificate
2 4 (16.67%) ITIL Certification
3 2 (8.33%) Degree
4 1 (4.17%) A+ Certification
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 6 (25.00%) Active Directory
2 1 (4.17%) XenApp
Systems Management
1 3 (12.50%) Tivoli
Vendors
1 11 (45.83%) Microsoft
2 4 (16.67%) SAP
3 1 (4.17%) Business Objects
3 1 (4.17%) Progress
3 1 (4.17%) Siemens
3 1 (4.17%) Apple
3 1 (4.17%) Citrix