The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 151 146 160
Rank change year-on-year
-5 +14
Permanent jobs requiring a Help Desk Analyst 18 23 4
As % of all permanent IT jobs located in the East Midlands 0.50% 0.61% 0.13%
As % of the Job Titles category 0.52% 0.63% 0.13%
Number of salaries quoted 17 21 4
Average salary £19,203 £20,000 £21,000
Average salary % change year-on-year
-3.98% -4.76%
90% offered a salary of more than £17,750 £19,500 £17,050
10% offered a salary of more than £21,450 £23,000 £26,700
UK excluding London average salary £21,000 £20,250 £19,000
% change year-on-year
+3.70% +6.57%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3490 3627 3055
As % of all permanent IT jobs located in the East Midlands 96.25% 96.69% 95.62%
Number of salaries quoted 2874 3039 2608
Average salary £38,000 £37,500 £36,500
Average salary % change year-on-year
+1.33% +2.73%
90% offered a salary of more than £23,500 £23,500 £24,000
10% offered a salary of more than £56,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East Midlands

Help Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East Midlands region.

Help Desk Analyst Salary Trend in the East Midlands

Help Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East Midlands region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +2 13 £19,000 -17.39%
Leicestershire +14 3 £18,000 -7.69%
Derbyshire - 2 £22,500 - 1
Lincolnshire -1 1 £22,500 +15.38%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 21 (55.26%) MS Office
1 21 (55.26%) ITIL
2 20 (52.63%) MS Excel
2 20 (52.63%) Microsoft
3 17 (44.74%) Service Management
3 17 (44.74%) ITSM
3 17 (44.74%) C
4 16 (42.11%) Management Information System
4 16 (42.11%) Business Continuity
4 16 (42.11%) SC Cleared
4 16 (42.11%) Security Cleared
4 16 (42.11%) ITIL Foundation Certificate
4 16 (42.11%) Analytical Skills
5 13 (34.21%) Welsh Language
6 12 (31.58%) Windows
7 6 (15.79%) Active Directory
7 6 (15.79%) Windows 7
8 5 (13.16%) SLA
9 4 (10.53%) Windows XP
9 4 (10.53%) ITIL Certification
9 4 (10.53%) Internet
10 3 (7.89%) Tivoli
10 3 (7.89%) Windows Server 2003
10 3 (7.89%) Firewall
10 3 (7.89%) ERP
10 3 (7.89%) AIX
10 3 (7.89%) UNIX
10 3 (7.89%) SQL Server
10 3 (7.89%) IIS
10 3 (7.89%) SAP

Help Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.89%) IIS
2 1 (2.63%) SharePoint
2 1 (2.63%) MS Exchange
2 1 (2.63%) Lync
Applications
1 21 (55.26%) MS Office
2 20 (52.63%) MS Excel
3 1 (2.63%) MS Visio
3 1 (2.63%) MS PowerPoint
Communications & Networking
1 4 (10.53%) Internet
2 3 (7.89%) Firewall
3 2 (5.26%) Intranet
4 1 (2.63%) LAN
4 1 (2.63%) WAN
Database & Business Intelligence
1 3 (7.89%) SQL Server
General
1 13 (34.21%) Welsh Language
2 2 (5.26%) Finance
3 1 (2.63%) Manufacturing
3 1 (2.63%) Games
3 1 (2.63%) Retail
3 1 (2.63%) French Language
3 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (7.89%) Web Services
Miscellaneous
1 16 (42.11%) Management Information System
1 16 (42.11%) Analytical Skills
2 3 (7.89%) Data Centre
3 1 (2.63%) Mathematics
3 1 (2.63%) Computer Science
Operating Systems
1 12 (31.58%) Windows
2 6 (15.79%) Windows 7
3 4 (10.53%) Windows XP
4 3 (7.89%) AIX
4 3 (7.89%) Windows Server 2003
4 3 (7.89%) UNIX
4 3 (7.89%) Windows Server 2008
4 3 (7.89%) Windows 8
5 1 (2.63%) Android
5 1 (2.63%) Mac OS X
Processes & Methodologies
1 21 (55.26%) ITIL
2 17 (44.74%) Service Management
2 17 (44.74%) ITSM
3 16 (42.11%) Business Continuity
4 3 (7.89%) ERP
4 3 (7.89%) Data Centre Operations
5 1 (2.63%) B2B
5 1 (2.63%) Project Management
5 1 (2.63%) Software Engineering
5 1 (2.63%) Incident Management
Programming Languages
1 17 (44.74%) C
Qualifications
1 16 (42.11%) SC Cleared
1 16 (42.11%) Security Cleared
1 16 (42.11%) ITIL Foundation Certificate
2 4 (10.53%) ITIL Certification
3 3 (7.89%) Degree
4 1 (2.63%) A+ Certification
Quality Assurance & Compliance
1 5 (13.16%) SLA
System Software
1 6 (15.79%) Active Directory
2 1 (2.63%) XenApp
Systems Management
1 3 (7.89%) Tivoli
Vendors
1 20 (52.63%) Microsoft
2 3 (7.89%) SAP
3 1 (2.63%) Citrix
3 1 (2.63%) Siemens
3 1 (2.63%) Apple
Swadlincote, Derbyshire
Barclay Anderson
Salary: £0 - £25,000 per year
Posted: 13 days ago