The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 156 166 159
Rank change year-on-year
+10 -7
Permanent jobs requiring a Help Desk Analyst 21 14 3
As % of all permanent IT jobs located in the East Midlands 0.57% 0.41% 0.10%
As % of the Job Titles category 0.60% 0.42% 0.10%
Number of salaries quoted 21 12 2
Average salary £19,000 £21,750 £18,825
Average salary % change year-on-year
-12.64% +15.53%
90% offered a salary of more than £18,000 £20,000 £18,685
10% offered a salary of more than £21,500 £25,875 £18,965
UK excluding London average salary £21,250 £18,500 £19,500
% change year-on-year
+14.86% -5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3525 3303 2890
As % of all permanent IT jobs located in the East Midlands 96.05% 95.77% 96.49%
Number of salaries quoted 2967 2838 2541
Average salary £37,500 £37,500 £37,000
Average salary % change year-on-year
- +1.35%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £51,106
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East Midlands

Help Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East Midlands region.

Help Desk Analyst Salary Trend in the East Midlands

Help Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the East Midlands region over the 3 months to 24 October 2014.

Help Desk Analyst Salary Histogram in the East Midlands

Help Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East Midlands region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -15 17 £19,000 -9.52%
Lincolnshire - 3 £15,000 -
Nottinghamshire +6 1 £19,000 -5.00%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 October 2014, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 24 (53.33%) MS Excel
2 18 (40.00%) MS Office
2 18 (40.00%) Microsoft
3 16 (35.56%) ITIL
3 16 (35.56%) SC Cleared
3 16 (35.56%) Security Cleared
4 14 (31.11%) ITIL Foundation Certificate
4 14 (31.11%) Analytical Skills
4 14 (31.11%) C
5 9 (20.00%) Windows
5 9 (20.00%) SQL
5 9 (20.00%) Degree
5 9 (20.00%) Computer Science
6 8 (17.78%) Service Management
6 8 (17.78%) ITSM
6 8 (17.78%) Management Information System
7 7 (15.56%) Business Continuity
8 5 (11.11%) Microsoft Certification
9 4 (8.89%) Welsh Language
10 2 (4.44%) SLA
10 2 (4.44%) Internet
10 2 (4.44%) Blackberry
10 2 (4.44%) Active Directory
10 2 (4.44%) Windows XP
10 2 (4.44%) Windows 7
11 1 (2.22%) Windows 8
11 1 (2.22%) Hyper-V
11 1 (2.22%) VMware Infrastructure
11 1 (2.22%) MS Exchange
11 1 (2.22%) TCP/IP

Help Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 October 2014, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.22%) MS Exchange
1 1 (2.22%) Exchange Server 2003
Applications
1 24 (53.33%) MS Excel
2 18 (40.00%) MS Office
Communications & Networking
1 2 (4.44%) Internet
2 1 (2.22%) TCP/IP
General
1 4 (8.89%) Welsh Language
2 1 (2.22%) Manufacturing
2 1 (2.22%) Retail
Miscellaneous
1 14 (31.11%) Analytical Skills
2 9 (20.00%) Computer Science
3 8 (17.78%) Management Information System
4 2 (4.44%) Blackberry
Operating Systems
1 9 (20.00%) Windows
2 2 (4.44%) Windows XP
2 2 (4.44%) Windows 7
3 1 (2.22%) Windows 8
3 1 (2.22%) Mac OS X
Processes & Methodologies
1 16 (35.56%) ITIL
2 8 (17.78%) Service Management
2 8 (17.78%) ITSM
3 7 (15.56%) Business Continuity
4 1 (2.22%) B2B
Programming Languages
1 14 (31.11%) C
2 9 (20.00%) SQL
Qualifications
1 16 (35.56%) SC Cleared
1 16 (35.56%) Security Cleared
2 14 (31.11%) ITIL Foundation Certificate
3 9 (20.00%) Degree
4 5 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 2 (4.44%) Active Directory
2 1 (2.22%) VMware Infrastructure
2 1 (2.22%) Hyper-V
Vendors
1 18 (40.00%) Microsoft
2 1 (2.22%) Apple
2 1 (2.22%) VMware