The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 156 187 162
Rank change year-on-year
+31 -25
Permanent jobs requiring a Help Desk Analyst 8 4 3
As % of all permanent IT jobs located in the East Midlands 0.25% 0.11% 0.11%
As % of the Job Titles category 0.26% 0.11% 0.11%
Number of salaries quoted 8 4 3
Average salary £21,500 £20,500 £23,500
Average salary % change year-on-year
+4.87% -12.76%
90% offered a salary of more than £17,450 £18,600 £18,300
10% offered a salary of more than £23,300 £21,350 £24,700
UK excluding London average salary £21,000 £20,000 £19,500
% change year-on-year
+5.00% +2.56%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3079 3500 2760
As % of all permanent IT jobs located in the East Midlands 96.25% 95.65% 96.98%
Number of salaries quoted 2515 2858 2420
Average salary £37,500 £38,000 £35,000
Average salary % change year-on-year
-1.31% +8.57%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the East Midlands

Help Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the East Midlands region.

Help Desk Analyst Salary Trend in the East Midlands

Help Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the East Midlands region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +4 4 £23,000 +8.23%
Leicestershire - 2 £21,750 -
Lincolnshire +3 1 £15,000 -21.05%
Nottinghamshire - 1 £20,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 17 (60.71%) ITIL
2 15 (53.57%) MS Office
2 15 (53.57%) Microsoft
3 14 (50.00%) MS Excel
3 14 (50.00%) C
3 14 (50.00%) ITIL Foundation Certificate
3 14 (50.00%) Analytical Skills
3 14 (50.00%) SC Cleared
3 14 (50.00%) Security Cleared
4 9 (32.14%) Service Management
4 9 (32.14%) ITSM
5 8 (28.57%) Management Information System
6 6 (21.43%) Business Continuity
6 6 (21.43%) Windows
7 5 (17.86%) Microsoft Certification
8 4 (14.29%) UNIX
8 4 (14.29%) SAP
9 3 (10.71%) AIX
9 3 (10.71%) Tivoli
9 3 (10.71%) ITIL Certification
10 2 (7.14%) Project Management
10 2 (7.14%) Finance
10 2 (7.14%) SQL
10 2 (7.14%) Active Directory
10 2 (7.14%) ERP
10 2 (7.14%) Degree
11 1 (3.57%) VCP4
11 1 (3.57%) Progress
11 1 (3.57%) B2B
11 1 (3.57%) SLA

Help Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 February 2015, IT jobs across the East Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 15 (53.57%) MS Office
2 14 (50.00%) MS Excel
Communications & Networking
1 1 (3.57%) Intranet
General
1 2 (7.14%) Finance
Miscellaneous
1 14 (50.00%) Analytical Skills
2 8 (28.57%) Management Information System
Operating Systems
1 6 (21.43%) Windows
2 4 (14.29%) UNIX
3 3 (10.71%) AIX
4 1 (3.57%) Mac OS X
Processes & Methodologies
1 17 (60.71%) ITIL
2 9 (32.14%) Service Management
2 9 (32.14%) ITSM
3 6 (21.43%) Business Continuity
4 2 (7.14%) Project Management
4 2 (7.14%) ERP
5 1 (3.57%) B2B
5 1 (3.57%) CRM
Programming Languages
1 14 (50.00%) C
2 2 (7.14%) SQL
Qualifications
1 14 (50.00%) SC Cleared
1 14 (50.00%) Security Cleared
1 14 (50.00%) ITIL Foundation Certificate
2 5 (17.86%) Microsoft Certification
3 3 (10.71%) ITIL Certification
4 2 (7.14%) Degree
5 1 (3.57%) VCP4
Quality Assurance & Compliance
1 1 (3.57%) SLA
System Software
1 2 (7.14%) Active Directory
Systems Management
1 3 (10.71%) Tivoli
Vendors
1 15 (53.57%) Microsoft
2 4 (14.29%) SAP
3 1 (3.57%) Progress
3 1 (3.57%) Business Objects
3 1 (3.57%) Citrix
3 1 (3.57%) Apple
3 1 (3.57%) VMware