Customer-Centricity Jobs in the East Midlands

Customer-Centric
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 150 149 168
Rank change year-on-year -1 +19 -28
Permanent jobs citing Customer-Centricity 37 24 34
As % of all permanent jobs advertised in the East Midlands 0.86% 0.84% 0.98%
As % of the Processes & Methodologies category 1.06% 0.87% 1.06%
Number of salaries quoted 21 15 13
10th Percentile £25,000 £32,500 £24,550
25th Percentile £25,750 £44,375 £26,500
Median annual salary (50th Percentile) £31,000 £65,000 £55,000
Median % change year-on-year -52.31% +18.18% +29.41%
75th Percentile £40,000 £70,600 £75,000
90th Percentile £45,000 - -
England median annual salary £46,958 £70,000 £65,000
% change year-on-year -32.92% +7.69% +23.81%

All Process and Methodology Skills
East Midlands

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,493 2,763 3,198
As % of all permanent jobs advertised in the East Midlands 80.93% 96.14% 91.74%
Number of salaries quoted 2,482 1,338 2,100
10th Percentile £25,750 £27,350 £25,750
25th Percentile £32,140 £37,250 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £56,000 £65,813 £61,250
90th Percentile £68,750 £76,250 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in the East Midlands

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Customer-Centricity in the East Midlands

Customer-Centricity
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Customer-Centricity in the East Midlands.

Salary trend for Customer-Centricity in the East Midlands

Customer-Centricity
Salary Histogram in the East Midlands

Salary distribution for jobs citing Customer-Centricity in the East Midlands over the 6 months to 27 April 2024.

Salary histogram for Customer-Centricity in the East Midlands

Customer-Centricity
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the East Midlands region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire -11 13 £28,000 -56.08% 1
Derbyshire +14 7 £32,000 -3.03%
Northamptonshire -5 6 £33,250 -52.90% 3
Nottinghamshire -9 6 £45,000 -40.00% 6
Lincolnshire -9 5 £25,000 -
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) IIS
1 2 (5.41%) Tomcat
Applications
1 6 (16.22%) Microsoft Excel
2 3 (8.11%) Microsoft Office
3 2 (5.41%) AutoCAD
3 2 (5.41%) Microsoft Project
Business Applications
1 4 (10.81%) Salesforce CRM
2 1 (2.70%) Dynamics NAV
Cloud Services
1 6 (16.22%) Azure
1 6 (16.22%) Power Platform
2 2 (5.41%) AWS
2 2 (5.41%) Nutanix
3 1 (2.70%) Dynamics 365
3 1 (2.70%) GitHub
3 1 (2.70%) GitHub Actions
Communications & Networking
1 3 (8.11%) LAN
1 3 (8.11%) TCP/IP
1 3 (8.11%) WAN
2 2 (5.41%) DHCP
2 2 (5.41%) DNS
Database & Business Intelligence
1 6 (16.22%) Power BI
1 6 (16.22%) SQL Server
2 4 (10.81%) MySQL
2 4 (10.81%) Tableau
General
1 21 (56.76%) Social Skills
2 17 (45.95%) Analytical Skills
3 9 (24.32%) Manufacturing
4 7 (18.92%) Finance
5 6 (16.22%) Organisational Skills
6 4 (10.81%) Marketing
6 4 (10.81%) Retail
7 1 (2.70%) Influencing Skills
7 1 (2.70%) Legal
Job Titles
1 15 (40.54%) Analyst
2 9 (24.32%) Support Engineer
3 6 (16.22%) IT Analyst
4 5 (13.51%) IT Support
5 4 (10.81%) IT Support Analyst
5 4 (10.81%) Operations Analyst
5 4 (10.81%) Senior
5 4 (10.81%) Software Support Engineer
5 4 (10.81%) Support Analyst
5 4 (10.81%) Technical Engineer
5 4 (10.81%) Technical Support
5 4 (10.81%) Technical Support Engineer
6 3 (8.11%) Account Manager
6 3 (8.11%) Business Process Analyst
6 3 (8.11%) Process Analyst
7 2 (5.41%) Help Desk Analyst
7 2 (5.41%) Risk Analyst
7 2 (5.41%) Senior Manager
7 2 (5.41%) Senior Systems Engineer
7 2 (5.41%) Systems Engineer
Libraries, Frameworks & Software Standards
1 6 (16.22%) .NET
2 5 (13.51%) React
3 4 (10.81%) CSS
3 4 (10.81%) CSS3
3 4 (10.81%) HTML
3 4 (10.81%) HTML5
3 4 (10.81%) jQuery
3 4 (10.81%) Web Services
4 1 (2.70%) Next.js
Miscellaneous
1 4 (10.81%) EPoS
1 4 (10.81%) Self-Motivation
2 2 (5.41%) Onboarding
Operating Systems
1 5 (13.51%) Windows
1 5 (13.51%) Windows Server
Processes & Methodologies
1 11 (29.73%) Customer Service
2 9 (24.32%) Customer-Centric Approach
2 9 (24.32%) Problem-Solving
3 7 (18.92%) B2B
3 7 (18.92%) Continuous Improvement
3 7 (18.92%) Mathematics
4 5 (13.51%) Agile
4 5 (13.51%) Service Management
5 4 (10.81%) B2B Sales
5 4 (10.81%) Business Intelligence
5 4 (10.81%) CRM
5 4 (10.81%) Customer Experience
5 4 (10.81%) Data Protection
5 4 (10.81%) Economics
5 4 (10.81%) ERP
5 4 (10.81%) MVC
5 4 (10.81%) OOP
5 4 (10.81%) Proactive Monitoring
5 4 (10.81%) Scrum
5 4 (10.81%) Time Management
Programming Languages
1 8 (21.62%) SQL
2 4 (10.81%) C#
2 4 (10.81%) JavaScript
3 2 (5.41%) Java
4 1 (2.70%) TypeScript
Qualifications
1 14 (37.84%) Degree
2 1 (2.70%) Computer Science Degree
2 1 (2.70%) SC Cleared
2 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 3 (8.11%) QA
2 2 (5.41%) PCI DSS
2 2 (5.41%) SLA
System Software
1 5 (13.51%) Active Directory
2 2 (5.41%) Hyper-V
2 2 (5.41%) Virtual Machines
2 2 (5.41%) VMware Infrastructure
Vendors
1 13 (35.14%) Microsoft
2 8 (21.62%) Salesforce
3 4 (10.81%) Cadence
4 2 (5.41%) HP
4 2 (5.41%) VMware