The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 153 141 158
Rank change year-on-year
-12 +17
Permanent jobs citing ITSM 24 17 20
As % of all permanent IT jobs located in the East Midlands 0.64% 0.53% 0.59%
As % of the Processes & Methodologies category 0.79% 0.70% 0.77%
Number of salaries quoted 22 16 20
Average salary £38,750 £35,000 £34,740
Average salary % change year-on-year
+10.71% +0.74%
90% offered a salary of more than £20,550 £23,250 £32,450
10% offered a salary of more than £40,857 £45,000 £36,326
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3041 2436 2592
As % of all permanent IT jobs located in the East Midlands 81.42% 76.36% 76.60%
Number of salaries quoted 2498 1996 2208
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 29 August 2014.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +5 10 £40,857 -22.17%
Northamptonshire -22 10 £21,000 -35.38% 1
Leicestershire 0 4 £38,750 -13.88%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 August 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 50 (90.91%) Service Management
2 42 (76.36%) ITIL
3 26 (47.27%) Degree
4 18 (32.73%) Continuous Improvement
5 16 (29.09%) Back Office
6 15 (27.27%) Service Delivery
6 15 (27.27%) ITIL V3
7 14 (25.45%) Project Management
8 12 (21.82%) Microsoft
9 10 (18.18%) Remedy
9 10 (18.18%) Remedy ITSM
9 10 (18.18%) Change Management
10 9 (16.36%) Management Information System
11 8 (14.55%) Process Management
11 8 (14.55%) SLA
11 8 (14.55%) MS Office
12 7 (12.73%) SQL
12 7 (12.73%) BMC
13 6 (10.91%) PRINCE2
13 6 (10.91%) ITIL Foundation Certificate
14 5 (9.09%) Root Cause Analysis
14 5 (9.09%) SQL Server
15 4 (7.27%) Cisco
15 4 (7.27%) Windows
15 4 (7.27%) MS Excel
15 4 (7.27%) Quality Management
15 4 (7.27%) Finance
15 4 (7.27%) Microsoft App-V
15 4 (7.27%) Release Management
15 4 (7.27%) SCCM

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 29 August 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 8 (14.55%) MS Office
2 4 (7.27%) MS Excel
Business Applications
1 10 (18.18%) Remedy ITSM
Communications & Networking
1 2 (3.64%) HTTP
Database & Business Intelligence
1 5 (9.09%) SQL Server
2 2 (3.64%) Oracle Database
3 1 (1.82%) SQL Server 2000
Development Applications
1 2 (3.64%) Visual Studio
General
1 16 (29.09%) Back Office
2 4 (7.27%) Finance
3 3 (5.45%) Welsh Language
4 2 (3.64%) Marketing
Job Titles
1 21 (38.18%) Service Manager
2 15 (27.27%) IT Services Manager
3 6 (10.91%) Consultant
4 5 (9.09%) Analyst
4 5 (9.09%) Applications Support
4 5 (9.09%) Technical Consultant
5 4 (7.27%) Support Analyst
5 4 (7.27%) Transition Manager
5 4 (7.27%) Service Transition Manager
6 3 (5.45%) Deployment Analyst
6 3 (5.45%) Technical Services Manager
6 3 (5.45%) Technical Manager
7 2 (3.64%) Software Tester
7 2 (3.64%) Tester
7 2 (3.64%) Applications Manager
7 2 (3.64%) Network Engineer
7 2 (3.64%) Sales Executive
8 1 (1.82%) IT Consultant
8 1 (1.82%) Help Desk Analyst
8 1 (1.82%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.82%) .NET
Miscellaneous
1 9 (16.36%) Management Information System
2 2 (3.64%) Computer Science
2 2 (3.64%) GIS
Operating Systems
1 4 (7.27%) Windows
Processes & Methodologies
1 50 (90.91%) Service Management
2 42 (76.36%) ITIL
3 18 (32.73%) Continuous Improvement
4 15 (27.27%) Service Delivery
4 15 (27.27%) ITIL V3
5 14 (25.45%) Project Management
6 10 (18.18%) Change Management
7 8 (14.55%) Process Management
8 6 (10.91%) PRINCE2
9 5 (9.09%) Root Cause Analysis
10 4 (7.27%) Quality Management
10 4 (7.27%) Release Management
11 3 (5.45%) Process Improvement
11 3 (5.45%) Business Continuity
12 2 (3.64%) Automated Testing
12 2 (3.64%) Software Testing
12 2 (3.64%) Marketing Strategy
12 2 (3.64%) Time Management
12 2 (3.64%) Capacity Planning
13 1 (1.82%) Problem Management
Programming Languages
1 7 (12.73%) SQL
2 3 (5.45%) C
3 1 (1.82%) VBScript
3 1 (1.82%) VB
Qualifications
1 26 (47.27%) Degree
2 6 (10.91%) ITIL Foundation Certificate
3 3 (5.45%) SC Cleared
3 3 (5.45%) Security Cleared
4 2 (3.64%) ISEB
4 2 (3.64%) ISTQB Foundation Certification
4 2 (3.64%) ISTQB
5 1 (1.82%) ITIL Certification
Quality Assurance & Compliance
1 8 (14.55%) SLA
System Software
1 4 (7.27%) Microsoft App-V
Systems Management
1 4 (7.27%) SCCM
Vendors
1 12 (21.82%) Microsoft
2 10 (18.18%) Remedy
3 7 (12.73%) BMC
4 4 (7.27%) Cisco
5 3 (5.45%) IBM
5 3 (5.45%) HP
6 2 (3.64%) Oracle
Northamptonshire
Global Technology Solutions Ltd
Salary: £17000 - £19000 per annum
Posted: 2 days ago