The first table below looks at the demand for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 156 156 154
Rank change year-on-year
0 -2
Permanent jobs citing ITSM 26 16 18
As % of all permanent IT jobs located in the East Midlands 0.68% 0.52% 0.51%
As % of the Processes & Methodologies category 0.82% 0.65% 0.68%
Number of salaries quoted 24 15 11
Average salary £40,857 £33,000 £49,776
Average salary % change year-on-year
+23.80% -33.70%
90% offered a salary of more than £34,500 £27,756 £32,500
10% offered a salary of more than £70,000 £50,000 £52,700
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3175 2469 2633
As % of all permanent IT jobs located in the East Midlands 82.77% 80.06% 75.21%
Number of salaries quoted 2557 2075 2333
Average salary £40,000 £38,298 £39,000
Average salary % change year-on-year
+4.44% -1.79%
90% offered a salary of more than £27,000 £26,000 £25,000
10% offered a salary of more than £55,000 £60,000 £54,700
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
ITSM
England

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 24 April 2014.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire 0 10 £40,857 +47.20% 1
Northamptonshire -10 9 £34,500 -23.33% 1
Leicestershire -1 6 £70,000 +112.12% 1
Derbyshire -12 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 April 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (83.72%) ITIL
2 32 (74.42%) Service Management
3 16 (37.21%) Microsoft
3 16 (37.21%) Windows
4 13 (30.23%) Service Delivery
4 13 (30.23%) Degree
5 11 (25.58%) Cisco
6 9 (20.93%) Cisco Certification
6 9 (20.93%) CCNA
6 9 (20.93%) LAN
6 9 (20.93%) VoIP
6 9 (20.93%) WAN
6 9 (20.93%) Incident Management
6 9 (20.93%) ServiceNow
7 8 (18.60%) ITIL V3
7 8 (18.60%) Back Office
7 8 (18.60%) Network Security
7 8 (18.60%) SQL
7 8 (18.60%) SQL Server
8 7 (16.28%) MS Office
8 7 (16.28%) MS Excel
8 7 (16.28%) Project Management
8 7 (16.28%) Problem Management
8 7 (16.28%) Disaster Recovery
9 6 (13.95%) Wireless
9 6 (13.95%) PRINCE2
9 6 (13.95%) .NET
10 5 (11.63%) TCP/IP
10 5 (11.63%) BMC
10 5 (11.63%) Remedy

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 April 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.98%) Blackberry Enterprise Server
1 3 (6.98%) MS Exchange
1 3 (6.98%) SharePoint
1 3 (6.98%) IIS
1 3 (6.98%) Exchange Server 2007
1 3 (6.98%) Exchange Server 2003
2 1 (2.33%) MQSeries
2 1 (2.33%) WebSphere
Applications
1 7 (16.28%) MS Office
1 7 (16.28%) MS Excel
2 2 (4.65%) MS Visio
3 1 (2.33%) MS Project
Business Applications
1 5 (11.63%) Remedy ITSM
Cloud Services
1 1 (2.33%) Cloud Computing
1 1 (2.33%) SaaS
1 1 (2.33%) PaaS
Communications & Networking
1 9 (20.93%) LAN
1 9 (20.93%) VoIP
1 9 (20.93%) WAN
2 8 (18.60%) Network Security
3 6 (13.95%) Wireless
4 5 (11.63%) TCP/IP
5 3 (6.98%) Internet
5 3 (6.98%) DHCP
6 2 (4.65%) VPN
Database & Business Intelligence
1 8 (18.60%) SQL Server
2 2 (4.65%) SQL Server 2000
3 1 (2.33%) Oracle Reports
3 1 (2.33%) DTS
3 1 (2.33%) Crystal Reports
3 1 (2.33%) SQL Server Reporting Services
3 1 (2.33%) SQL Server 2008
3 1 (2.33%) SQL Server Integration Services
Development Applications
1 1 (2.33%) Visual Studio
1 1 (2.33%) Team Foundation Server
General
1 8 (18.60%) Back Office
2 2 (4.65%) Finance
3 1 (2.33%) Marketing
Job Titles
1 17 (39.53%) Support Analyst
1 17 (39.53%) Analyst
2 9 (20.93%) Network Support Analyst
2 9 (20.93%) Network Analyst
2 9 (20.93%) Network Support
3 6 (13.95%) Service Manager
4 5 (11.63%) IT Services Manager
5 4 (9.30%) Service Transition Manager
5 4 (9.30%) Transition Manager
5 4 (9.30%) Applications Support
6 3 (6.98%) Service Analyst
6 3 (6.98%) Service Desk Analyst
6 3 (6.98%) Deployment Analyst
7 2 (4.65%) Cisco Support
7 2 (4.65%) Cisco Network Analyst
7 2 (4.65%) Cisco Analyst
7 2 (4.65%) 2nd Line Support Analyst
7 2 (4.65%) 1st Line Support Analyst
7 2 (4.65%) Infrastructure Architect
7 2 (4.65%) Support Manager
Libraries, Frameworks & Software Standards
1 6 (13.95%) .NET
2 3 (6.98%) ASP.NET
2 3 (6.98%) Web Services
3 1 (2.33%) Application Packaging
Miscellaneous
1 5 (11.63%) Blackberry
2 3 (6.98%) Client/Server
3 2 (4.65%) Replication
4 1 (2.33%) Management Information System
4 1 (2.33%) FlexPod
Operating Systems
1 16 (37.21%) Windows
2 5 (11.63%) Windows Vista
2 5 (11.63%) Windows 7
3 3 (6.98%) Windows Server 2003
3 3 (6.98%) Windows Server 2008
Processes & Methodologies
1 36 (83.72%) ITIL
2 32 (74.42%) Service Management
3 13 (30.23%) Service Delivery
4 9 (20.93%) Incident Management
5 8 (18.60%) ITIL V3
6 7 (16.28%) Project Management
6 7 (16.28%) Problem Management
6 7 (16.28%) Disaster Recovery
7 6 (13.95%) PRINCE2
8 5 (11.63%) Root Cause Analysis
9 4 (9.30%) Quality Management
10 3 (6.98%) Stakeholder Management
10 3 (6.98%) Release Management
11 2 (4.65%) Network Design
11 2 (4.65%) TOGAF
11 2 (4.65%) Configuration Management
12 1 (2.33%) Agile Software Development
12 1 (2.33%) Asset Management
12 1 (2.33%) Business Continuity
12 1 (2.33%) Migration
Programming Languages
1 8 (18.60%) SQL
2 2 (4.65%) VB.NET
2 2 (4.65%) VBA
2 2 (4.65%) C
3 1 (2.33%) C#
3 1 (2.33%) Delphi
3 1 (2.33%) VBScript
3 1 (2.33%) VB
Qualifications
1 13 (30.23%) Degree
2 9 (20.93%) Cisco Certification
2 9 (20.93%) CCNA
3 3 (6.98%) SC Cleared
3 3 (6.98%) Security Cleared
4 2 (4.65%) MCITP
4 2 (4.65%) MCP
4 2 (4.65%) Microsoft Certification
5 1 (2.33%) ITIL Certification
5 1 (2.33%) PRINCE2 Practitioner
System Software
1 4 (9.30%) Microsoft App-V
2 3 (6.98%) Active Directory
2 3 (6.98%) VMware Infrastructure
3 2 (4.65%) VMware ESX
Systems Management
1 4 (9.30%) SCCM
2 1 (2.33%) Tivoli
2 1 (2.33%) Control-M
Vendors
1 16 (37.21%) Microsoft
2 11 (25.58%) Cisco
3 9 (20.93%) ServiceNow
4 5 (11.63%) BMC
4 5 (11.63%) Remedy
5 3 (6.98%) VMware
6 2 (4.65%) Oracle
6 2 (4.65%) Unisys
6 2 (4.65%) EMC
6 2 (4.65%) IBM
6 2 (4.65%) CA
7 1 (2.33%) Citrix
7 1 (2.33%) AppSense
Kettering, Northamptonshire
The One Group
Salary: Market related
Posted: 2 hours ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Unspecified Good base, bonus and benefits
Posted: 2 days ago
Leicester, Leicestershire
Hays - University of Leicester
Posted: 4 days ago
Kettering
Jam Recruitment
Salary: £35000.00 - £40000.00 per annum + uncapped commission + benefits
Posted: 23 days ago