The first table below looks at the demand for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 146 146 158
Rank change year-on-year
0 +12
Permanent jobs citing ITSM 26 19 15
As % of all permanent IT jobs located in the East Midlands 0.70% 0.60% 0.44%
As % of the Processes & Methodologies category 0.87% 0.77% 0.57%
Number of salaries quoted 19 18 13
Average salary £40,857 £35,000 £36,000
Average salary % change year-on-year
+16.73% -2.77%
90% offered a salary of more than £29,800 £24,500 £32,100
10% offered a salary of more than £41,186 £45,000 £43,184
UK excluding London average salary £43,000 £42,500 £40,000
% change year-on-year
+1.17% +6.25%
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2993 2459 2618
As % of all permanent IT jobs located in the East Midlands 80.09% 77.04% 76.89%
Number of salaries quoted 2492 2075 2249
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
England

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 24 July 2014.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire 0 11 £40,000 -11.11%
Nottinghamshire +10 10 £40,857 -9.20% 1
Northamptonshire -17 5 £31,000 -4.61%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 July 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 47 (90.38%) Service Management
2 43 (82.69%) ITIL
3 25 (48.08%) Degree
4 16 (30.77%) Back Office
4 16 (30.77%) ITIL V3
4 16 (30.77%) Continuous Improvement
5 14 (26.92%) Service Delivery
6 13 (25.00%) Project Management
7 10 (19.23%) Microsoft
7 10 (19.23%) SQL
8 9 (17.31%) Windows
8 9 (17.31%) Change Management
9 7 (13.46%) Process Management
9 7 (13.46%) SLA
10 6 (11.54%) Remedy
10 6 (11.54%) MS Excel
10 6 (11.54%) PRINCE2
10 6 (11.54%) SQL Server
10 6 (11.54%) Finance
10 6 (11.54%) Remedy ITSM
11 5 (9.62%) Root Cause Analysis
11 5 (9.62%) Management Information System
11 5 (9.62%) MS Office
12 4 (7.69%) Quality Management
12 4 (7.69%) Release Management
12 4 (7.69%) SCCM
12 4 (7.69%) Microsoft App-V
13 3 (5.77%) ITIL Foundation Certificate
13 3 (5.77%) Marketing
13 3 (5.77%) Automated Testing

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 July 2014, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.77%) IIS
2 2 (3.85%) SharePoint
3 1 (1.92%) MQSeries
Applications
1 6 (11.54%) MS Excel
2 5 (9.62%) MS Office
3 2 (3.85%) MS Visio
Business Applications
1 6 (11.54%) Remedy ITSM
Communications & Networking
1 3 (5.77%) Internet
2 2 (3.85%) HTTP
2 2 (3.85%) TCP/IP
2 2 (3.85%) VPN
2 2 (3.85%) Network Security
Database & Business Intelligence
1 6 (11.54%) SQL Server
2 2 (3.85%) SQL Server 2000
2 2 (3.85%) Oracle Database
3 1 (1.92%) SQL Server 2008
Development Applications
1 3 (5.77%) Visual Studio
General
1 16 (30.77%) Back Office
2 6 (11.54%) Finance
3 3 (5.77%) Marketing
Job Titles
1 19 (36.54%) Service Manager
2 14 (26.92%) IT Services Manager
3 6 (11.54%) Analyst
3 6 (11.54%) Consultant
3 6 (11.54%) Support Analyst
4 5 (9.62%) Applications Support
4 5 (9.62%) Technical Consultant
5 4 (7.69%) Transition Manager
5 4 (7.69%) Service Transition Manager
6 3 (5.77%) Deployment Analyst
6 3 (5.77%) Tester
6 3 (5.77%) Software Tester
6 3 (5.77%) Technical Manager
6 3 (5.77%) Technical Services Manager
7 2 (3.85%) Architect
7 2 (3.85%) Service Desk Analyst
7 2 (3.85%) Infrastructure Architect
7 2 (3.85%) Service Analyst
7 2 (3.85%) 1st Line Support
7 2 (3.85%) Sales Executive
Libraries, Frameworks & Software Standards
1 3 (5.77%) .NET
Miscellaneous
1 5 (9.62%) Management Information System
2 3 (5.77%) Client/Server
3 2 (3.85%) Blackberry
3 2 (3.85%) Replication
3 2 (3.85%) GIS
3 2 (3.85%) Computer Science
Operating Systems
1 9 (17.31%) Windows
2 2 (3.85%) Windows 7
2 2 (3.85%) Windows Vista
Processes & Methodologies
1 47 (90.38%) Service Management
2 43 (82.69%) ITIL
3 16 (30.77%) ITIL V3
3 16 (30.77%) Continuous Improvement
4 14 (26.92%) Service Delivery
5 13 (25.00%) Project Management
6 9 (17.31%) Change Management
7 7 (13.46%) Process Management
8 6 (11.54%) PRINCE2
9 5 (9.62%) Root Cause Analysis
10 4 (7.69%) Quality Management
10 4 (7.69%) Release Management
11 3 (5.77%) Automated Testing
11 3 (5.77%) Process Improvement
12 2 (3.85%) Stakeholder Management
12 2 (3.85%) Marketing Strategy
12 2 (3.85%) Capacity Planning
12 2 (3.85%) Time Management
12 2 (3.85%) Network Design
12 2 (3.85%) TOGAF
Programming Languages
1 10 (19.23%) SQL
2 2 (3.85%) C
3 1 (1.92%) VBScript
3 1 (1.92%) VB
Qualifications
1 25 (48.08%) Degree
2 3 (5.77%) ITIL Foundation Certificate
3 2 (3.85%) ISEB
3 2 (3.85%) Microsoft Certification
3 2 (3.85%) MCP
3 2 (3.85%) ISTQB
3 2 (3.85%) MCITP
3 2 (3.85%) ISTQB Foundation Certification
4 1 (1.92%) ITIL Certification
Quality Assurance & Compliance
1 7 (13.46%) SLA
System Software
1 4 (7.69%) Microsoft App-V
2 2 (3.85%) VMware ESX
2 2 (3.85%) VMware Infrastructure
Systems Management
1 4 (7.69%) SCCM
Vendors
1 10 (19.23%) Microsoft
2 6 (11.54%) Remedy
3 3 (5.77%) Oracle
3 3 (5.77%) BMC
4 2 (3.85%) Unisys
4 2 (3.85%) EMC
4 2 (3.85%) Cisco
4 2 (3.85%) VMware
5 1 (1.92%) IBM
Nottingham
Hays IT - Uk Posting account
Salary: £35000.00 - £50000.00 per annum + Salary Negotiable+ Benefits
Posted: 5 days ago