The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 138 149 152
Rank change year-on-year
+11 +3
Permanent jobs citing ITSM 36 33 15
As % of all permanent IT jobs located in the East Midlands 1.02% 0.89% 0.48%
As % of the Processes & Methodologies category 1.24% 1.07% 0.60%
Number of salaries quoted 18 28 14
Average salary £28,250 £40,857 £36,000
Average salary % change year-on-year
-30.85% +13.49%
90% offered a salary of more than £19,550 £31,650 £27,756
10% offered a salary of more than £53,458 £70,000 £50,000
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2906 3079 2509
As % of all permanent IT jobs located in the East Midlands 82.02% 83.10% 80.96%
Number of salaries quoted 2386 2533 2124
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 22 May 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire 0 10 £20,000 -42.02% 1
Derbyshire - 9 - -
Leicestershire +14 8 £36,000 -48.57%
Nottinghamshire +1 7 £41,674 +1.99% 4
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 May 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 42 (73.68%) Service Management
2 39 (68.42%) ITIL
3 18 (31.58%) MS Office
3 18 (31.58%) SLA
4 16 (28.07%) MS Excel
5 14 (24.56%) Service Delivery
5 14 (24.56%) ITIL V3
6 13 (22.81%) SharePoint
6 13 (22.81%) Microsoft
7 10 (17.54%) HP
7 10 (17.54%) Remedy
7 10 (17.54%) Continuous Improvement
7 10 (17.54%) Remedy ITSM
7 10 (17.54%) Degree
8 9 (15.79%) Incident Management
8 9 (15.79%) Root Cause Analysis
8 9 (15.79%) ServiceCenter
8 9 (15.79%) Project Management
8 9 (15.79%) CRM
8 9 (15.79%) Windows
9 8 (14.04%) ITIL Certification
9 8 (14.04%) Finance
9 8 (14.04%) ITIL Foundation Certificate
9 8 (14.04%) People Management
10 7 (12.28%) Analytical Skills
10 7 (12.28%) SC Cleared
10 7 (12.28%) Security Cleared
10 7 (12.28%) Welsh Language
10 7 (12.28%) Management Information System
10 7 (12.28%) Back Office

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 13 (22.81%) SharePoint
2 4 (7.02%) MS Exchange
2 4 (7.02%) Exchange Server 2010
Applications
1 18 (31.58%) MS Office
2 16 (28.07%) MS Excel
3 4 (7.02%) MS Visio
3 4 (7.02%) MS PowerPoint
Business Applications
1 10 (17.54%) Remedy ITSM
Cloud Services
1 4 (7.02%) Office 365
Communications & Networking
1 1 (1.75%) Intranet
Database & Business Intelligence
1 4 (7.02%) SQL Server
2 3 (5.26%) MySQL
3 1 (1.75%) Relational Database
3 1 (1.75%) RDBMS
General
1 8 (14.04%) Finance
2 7 (12.28%) Welsh Language
2 7 (12.28%) Back Office
3 3 (5.26%) Marketing
Job Titles
1 21 (36.84%) Analyst
2 17 (29.82%) Service Manager
3 9 (15.79%) Customer Analyst
4 8 (14.04%) Help Desk Analyst
5 6 (10.53%) Infrastructure Manager
5 6 (10.53%) Technical Manager
5 6 (10.53%) Technical Services Manager
6 5 (8.77%) Transition Manager
6 5 (8.77%) Service Transition Manager
6 5 (8.77%) Service Design Manager
7 4 (7.02%) Service Analyst
7 4 (7.02%) Senior Systems Engineer
7 4 (7.02%) Systems Engineer
7 4 (7.02%) Delivery Manager
7 4 (7.02%) Senior Analyst
7 4 (7.02%) Services Delivery Manager
7 4 (7.02%) Services Delivery Analyst
8 3 (5.26%) Infrastructure Operations Manager
8 3 (5.26%) Sales Executive
8 3 (5.26%) Operations Manager
Libraries, Frameworks & Software Standards
1 1 (1.75%) LINQ
1 1 (1.75%) ASP.NET
1 1 (1.75%) CSS
1 1 (1.75%) HTML
1 1 (1.75%) .NET
Miscellaneous
1 7 (12.28%) Analytical Skills
1 7 (12.28%) Management Information System
2 4 (7.02%) CMDB
Operating Systems
1 9 (15.79%) Windows
2 4 (7.02%) Windows Server 2008
3 3 (5.26%) Linux
4 1 (1.75%) Windows Vista
Processes & Methodologies
1 42 (73.68%) Service Management
2 39 (68.42%) ITIL
3 14 (24.56%) Service Delivery
3 14 (24.56%) ITIL V3
4 10 (17.54%) Continuous Improvement
5 9 (15.79%) Incident Management
5 9 (15.79%) Root Cause Analysis
5 9 (15.79%) Project Management
5 9 (15.79%) CRM
6 8 (14.04%) People Management
7 7 (12.28%) Business Continuity
8 6 (10.53%) Quality Management
8 6 (10.53%) Strategic Planning
9 5 (8.77%) Change Management
10 4 (7.02%) Problem Management
11 3 (5.26%) Marketing Strategy
11 3 (5.26%) SOA
12 2 (3.51%) Stakeholder Management
12 2 (3.51%) Supplier Management
12 2 (3.51%) Line Management
Programming Languages
1 7 (12.28%) C
2 1 (1.75%) C#
2 1 (1.75%) JavaScript
Qualifications
1 10 (17.54%) Degree
2 8 (14.04%) ITIL Certification
2 8 (14.04%) ITIL Foundation Certificate
3 7 (12.28%) SC Cleared
3 7 (12.28%) Security Cleared
4 4 (7.02%) HND
Quality Assurance & Compliance
1 18 (31.58%) SLA
System Software
1 4 (7.02%) Active Directory
2 3 (5.26%) Terminal Services
Systems Management
1 9 (15.79%) ServiceCenter
Vendors
1 13 (22.81%) Microsoft
2 10 (17.54%) HP
2 10 (17.54%) Remedy
3 3 (5.26%) Oracle
3 3 (5.26%) PeopleSoft
4 1 (1.75%) Capita
4 1 (1.75%) BMC
4 1 (1.75%) Cisco
4 1 (1.75%) IBM
Northamptonshire
Global Technology Solutions Ltd
Salary: £40000 - £80000 per annum + benefits
Posted: 3 days ago
East Midlands
Hays IT - Uk Posting account
Salary: £14800 - £22000 per annum + Benefits
Posted: 10 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 16 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 16 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 16 days ago
Nottingham
University of Nottingham
Salary: £48,743 - 58,172 per year + Excellent Benefits
Posted: 20 days ago