The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 139 169 152
Rank change year-on-year
+30 -17
Permanent jobs citing ITSM 28 17 7
As % of all permanent IT jobs located in the East Midlands 0.87% 0.48% 0.24%
As % of the Processes & Methodologies category 1.06% 0.57% 0.29%
Number of salaries quoted 27 14 5
Average salary £41,674 £33,500 £50,000
Average salary % change year-on-year
+24.40% -33.00%
90% offered a salary of more than £30,000 £21,000 £30,400
10% offered a salary of more than £53,458 £54,550 £56,500
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2636 2972 2401
As % of all permanent IT jobs located in the East Midlands 82.30% 84.12% 81.28%
Number of salaries quoted 2181 2420 2115
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £57,500 £52,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 30 January 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire - 12 £45,000 - 1
Nottinghamshire +19 10 £43,674 -32.80% 3
Northamptonshire -8 10 £31,000 -7.46%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 January 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 55 (96.49%) Service Management
2 43 (75.44%) ITIL
3 31 (54.39%) Microsoft
4 27 (47.37%) MS Office
5 24 (42.11%) Analytical Skills
6 23 (40.35%) Management Information System
7 22 (38.60%) MS Excel
8 17 (29.82%) SC Cleared
8 17 (29.82%) Security Cleared
9 16 (28.07%) Degree
9 16 (28.07%) ITIL Foundation Certificate
9 16 (28.07%) C
10 13 (22.81%) Business Continuity
11 12 (21.05%) ITIL V3
12 10 (17.54%) Back Office
12 10 (17.54%) Service Delivery
13 8 (14.04%) Finance
13 8 (14.04%) Continuous Improvement
13 8 (14.04%) Welsh Language
14 7 (12.28%) Remedy ITSM
14 7 (12.28%) Remedy
14 7 (12.28%) BMC
15 6 (10.53%) Microsoft Certification
15 6 (10.53%) Cisco
16 5 (8.77%) Windows
16 5 (8.77%) SQL Server
16 5 (8.77%) E-Commerce
16 5 (8.77%) Change Management
16 5 (8.77%) MS PowerPoint
17 4 (7.02%) Test Strategy

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 January 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.51%) NetWeaver
2 1 (1.75%) MS Exchange
2 1 (1.75%) Exchange Server 2007
2 1 (1.75%) Exchange Server 2003
Applications
1 27 (47.37%) MS Office
2 22 (38.60%) MS Excel
3 5 (8.77%) MS PowerPoint
4 1 (1.75%) Spreadsheet
Business Applications
1 7 (12.28%) Remedy ITSM
Cloud Services
1 1 (1.75%) Office 365
Communications & Networking
1 1 (1.75%) DHCP
1 1 (1.75%) TCP/IP
Database & Business Intelligence
1 5 (8.77%) SQL Server
2 2 (3.51%) Relational Database
2 2 (3.51%) RDBMS
Development Applications
1 1 (1.75%) Team Foundation Server
General
1 10 (17.54%) Back Office
2 8 (14.04%) Finance
2 8 (14.04%) Welsh Language
3 3 (5.26%) Retail
4 2 (3.51%) Retail Banking
4 2 (3.51%) Banking
5 1 (1.75%) Publishing
Job Titles
1 16 (28.07%) Analyst
2 14 (24.56%) Service Analyst
3 12 (21.05%) Service Manager
4 9 (15.79%) Support Analyst
4 9 (15.79%) Help Desk Analyst
5 8 (14.04%) 1st Line Support
5 8 (14.04%) 1st Line Support Analyst
5 8 (14.04%) Customer Analyst
6 5 (8.77%) Service Management Analyst
6 5 (8.77%) IT Services Manager
7 4 (7.02%) Head of Testing
7 4 (7.02%) Services Delivery Manager
7 4 (7.02%) Infrastructure Manager
7 4 (7.02%) Delivery Manager
8 3 (5.26%) Business Continuity Manager
8 3 (5.26%) Business Manager
8 3 (5.26%) Transition Manager
8 3 (5.26%) Cabling Engineer
8 3 (5.26%) Service Transition Manager
8 3 (5.26%) Service Design Manager
Libraries, Frameworks & Software Standards
1 2 (3.51%) LINQ
1 2 (3.51%) .NET
1 2 (3.51%) HTML
1 2 (3.51%) ASP.NET
1 2 (3.51%) CSS
2 1 (1.75%) Middleware
Miscellaneous
1 24 (42.11%) Analytical Skills
2 23 (40.35%) Management Information System
Operating Systems
1 5 (8.77%) Windows
2 2 (3.51%) Windows Vista
3 1 (1.75%) Windows Server 2003
3 1 (1.75%) Windows 8
3 1 (1.75%) Windows 7
3 1 (1.75%) Windows Server 2008
Processes & Methodologies
1 55 (96.49%) Service Management
2 43 (75.44%) ITIL
3 13 (22.81%) Business Continuity
4 12 (21.05%) ITIL V3
5 10 (17.54%) Service Delivery
6 8 (14.04%) Continuous Improvement
7 5 (8.77%) E-Commerce
7 5 (8.77%) Change Management
8 4 (7.02%) Test Strategy
8 4 (7.02%) Performance Testing
9 3 (5.26%) Project Management
10 2 (3.51%) System Testing
10 2 (3.51%) Data Migration
10 2 (3.51%) Software Architecture
10 2 (3.51%) People Management
10 2 (3.51%) Root Cause Analysis
10 2 (3.51%) Capacity Management
10 2 (3.51%) Refactoring
10 2 (3.51%) Release Management
10 2 (3.51%) Migration
Programming Languages
1 16 (28.07%) C
2 3 (5.26%) SQL
3 2 (3.51%) C#
3 2 (3.51%) JavaScript
Qualifications
1 17 (29.82%) SC Cleared
1 17 (29.82%) Security Cleared
2 16 (28.07%) Degree
2 16 (28.07%) ITIL Foundation Certificate
3 6 (10.53%) Microsoft Certification
4 4 (7.02%) ISEB
5 2 (3.51%) MCP
Quality Assurance & Compliance
1 2 (3.51%) SLA
System Software
1 4 (7.02%) Terminal Services
2 1 (1.75%) Active Directory
Vendors
1 31 (54.39%) Microsoft
2 7 (12.28%) Remedy
2 7 (12.28%) BMC
3 6 (10.53%) Cisco
4 4 (7.02%) HP
4 4 (7.02%) IBM
5 2 (3.51%) SAP
6 1 (1.75%) ServiceNow
Nottingham, Nottinghamshire
Candidate Source
Salary: From £35,000 to £45,000 per annum
Posted: 15 hours ago
Nottingham, Nottinghamshire
Candidate Source
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Leicester, Leicestershire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive + pension & healthcare
Posted: 11 days ago