The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 149 154 145
Rank change year-on-year
+5 -9
Permanent jobs citing ITSM 33 24 17
As % of all permanent IT jobs located in the East Midlands 0.86% 0.65% 0.53%
As % of the Processes & Methodologies category 0.98% 0.79% 0.68%
Number of salaries quoted 23 22 16
Average salary £40,500 £38,750 £35,000
Average salary % change year-on-year
+4.51% +10.71%
90% offered a salary of more than £18,400 £20,550 £23,250
10% offered a salary of more than £60,000 £40,857 £45,000
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3357 3057 2497
As % of all permanent IT jobs located in the East Midlands 86.99% 82.73% 78.52%
Number of salaries quoted 2767 2518 2052
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 31 August 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +19 21 £21,000 - 1
Nottinghamshire -16 6 £41,674 +1.99% 1
Derbyshire - 6 - - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 August 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 53 (75.71%) Service Management
2 42 (60.00%) ITIL
3 31 (44.29%) MS Excel
3 31 (44.29%) MS Office
4 26 (37.14%) Microsoft
5 25 (35.71%) SLA
6 23 (32.86%) Analytical Skills
7 20 (28.57%) SharePoint
8 18 (25.71%) ITIL Foundation Certificate
9 17 (24.29%) SC Cleared
9 17 (24.29%) Security Cleared
9 17 (24.29%) C
9 17 (24.29%) Management Information System
9 17 (24.29%) Business Continuity
10 15 (21.43%) Incident Management
11 14 (20.00%) Welsh Language
12 13 (18.57%) Remedy ITSM
12 13 (18.57%) Root Cause Analysis
12 13 (18.57%) Windows
12 13 (18.57%) Remedy
13 12 (17.14%) HP
13 12 (17.14%) CRM
13 12 (17.14%) ITIL V3
13 12 (17.14%) ServiceCenter
14 11 (15.71%) Continuous Improvement
15 10 (14.29%) Marketing Strategy
15 10 (14.29%) Marketing
15 10 (14.29%) Project Management
16 9 (12.86%) Finance
16 9 (12.86%) Degree

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 August 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (28.57%) SharePoint
2 6 (8.57%) MS Exchange
2 6 (8.57%) Exchange Server 2010
3 2 (2.86%) IIS
Applications
1 31 (44.29%) MS Office
1 31 (44.29%) MS Excel
2 2 (2.86%) MS Visio
Business Applications
1 13 (18.57%) Remedy ITSM
2 4 (5.71%) SAP ERP
Cloud Services
1 6 (8.57%) Office 365
Database & Business Intelligence
1 5 (7.14%) SQL Server
2 4 (5.71%) MySQL
Development Applications
1 1 (1.43%) Team Foundation Server
General
1 14 (20.00%) Welsh Language
2 10 (14.29%) Marketing
3 9 (12.86%) Finance
4 5 (7.14%) Back Office
5 4 (5.71%) Manufacturing
5 4 (5.71%) German Language
6 2 (2.86%) Banking
Job Titles
1 34 (48.57%) Analyst
2 17 (24.29%) Help Desk Analyst
3 12 (17.14%) Customer Analyst
4 9 (12.86%) Sales Executive
4 9 (12.86%) Service Manager
5 7 (10.00%) IT Sales Executive
5 7 (10.00%) Software Sales Executive
6 6 (8.57%) Technical Manager
6 6 (8.57%) Technical Services Manager
6 6 (8.57%) Senior Systems Engineer
6 6 (8.57%) Systems Engineer
7 4 (5.71%) Business Analyst
7 4 (5.71%) Operations Manager
7 4 (5.71%) Infrastructure Manager
7 4 (5.71%) Infrastructure Operations Manager
8 3 (4.29%) Help Desk Support
8 3 (4.29%) 1st Line Support
9 2 (2.86%) Architect
9 2 (2.86%) Senior Manager
9 2 (2.86%) Incident Manager
Libraries, Frameworks & Software Standards
1 2 (2.86%) .NET
Miscellaneous
1 23 (32.86%) Analytical Skills
2 17 (24.29%) Management Information System
3 4 (5.71%) Computer Science
4 2 (2.86%) Client/Server
5 1 (1.43%) CMDB
Operating Systems
1 13 (18.57%) Windows
2 6 (8.57%) Windows Server 2008
3 4 (5.71%) Linux
4 1 (1.43%) UNIX
4 1 (1.43%) Solaris
Processes & Methodologies
1 53 (75.71%) Service Management
2 42 (60.00%) ITIL
3 17 (24.29%) Business Continuity
4 15 (21.43%) Incident Management
5 13 (18.57%) Root Cause Analysis
6 12 (17.14%) ITIL V3
6 12 (17.14%) CRM
7 11 (15.71%) Continuous Improvement
8 10 (14.29%) Marketing Strategy
8 10 (14.29%) Project Management
9 7 (10.00%) Stakeholder Management
9 7 (10.00%) Service Delivery
9 7 (10.00%) People Management
10 6 (8.57%) Strategic Planning
10 6 (8.57%) Change Management
10 6 (8.57%) Quality Management
11 5 (7.14%) ERP
12 4 (5.71%) SOA
12 4 (5.71%) Configuration Management
12 4 (5.71%) Supply Chain Management
Programming Languages
1 17 (24.29%) C
2 3 (4.29%) SQL
Qualifications
1 18 (25.71%) ITIL Foundation Certificate
2 17 (24.29%) SC Cleared
2 17 (24.29%) Security Cleared
3 9 (12.86%) Degree
4 8 (11.43%) ITIL Certification
5 4 (5.71%) HND
Quality Assurance & Compliance
1 25 (35.71%) SLA
System Software
1 6 (8.57%) Active Directory
Systems Management
1 12 (17.14%) ServiceCenter
Vendors
1 26 (37.14%) Microsoft
2 13 (18.57%) Remedy
3 12 (17.14%) HP
4 4 (5.71%) Oracle
4 4 (5.71%) PeopleSoft
4 4 (5.71%) SAP
4 4 (5.71%) BT
5 2 (2.86%) Unisys
6 1 (1.43%) BMC
6 1 (1.43%) Sun
6 1 (1.43%) Capita
Derbyshire
Harvey Nash plc
Salary: £23000 - £27000 per annum
Posted: 3 days ago
Nottingham, Nottinghamshire
University of Nottingham
Salary: £37,394 - 45,954 per year + Excellent Benefits
Posted: 10 days ago