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ITSM Jobs in the East Midlands
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
18 Jun 2013		 Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank 152 149 146
Rank change year-on-year
-3 -3
Permanent jobs citing ITSM 14 16 26
As % of all permanent IT jobs located in the East Midlands 0.441% 0.487% 0.698%
As % of the Processes & Methodologies category 0.579% 0.666% 0.943%
Number of salaries quoted 13 11 21
Average salary £45,000 £36,000 £40,000
Average salary % change year-on-year
+25.00% -10.00%
90% offered a salary of more than £35,800 £32,500 £37,500
10% offered a salary of more than £50,000 £44,166 £41,396
UK excluding London average salary £45,000 £41,153 £40,500
% change year-on-year
+9.34% +1.61%
All Processes & Methodologies
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category		 2416 2403 2757
As % of all permanent IT jobs located in the East Midlands 76.05% 73.20% 73.99%
Number of salaries quoted 2063 2094 2351
Average salary £38,500 £38,000 £37,500
Average salary % change year-on-year
+1.31% +1.33%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
England

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

East Midlands ITSM Salary Trend

ITSM
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 18 June 2013.

East Midlands ITSM Salary Histogram

ITSM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year		 Find
Job
Vacancies
Northamptonshire - 7 £50,000 -
Leicestershire 0 3 £45,000 +1.88%
Nottinghamshire -4 2 £36,250 +0.69% 2
Derbyshire -3 1 - - 3
ITSM
England

ITSM
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 29 (100.00%) ITIL
2 25 (86.21%) Service Management
3 11 (37.93%) Service Delivery
4 8 (27.59%) Change Management
5 6 (20.69%) SLA
5 6 (20.69%) Stakeholder Management
6 5 (17.24%) Customer Engagement
7 4 (13.79%) Root Cause Analysis
7 4 (13.79%) Problem Management
7 4 (13.79%) ITIL Certification
8 3 (10.34%) Remedy
8 3 (10.34%) Project Management
8 3 (10.34%) SQL
8 3 (10.34%) Remedy ITSM
8 3 (10.34%) ServiceNow
8 3 (10.34%) ITIL V3
9 2 (6.897%) Trend Analysis
9 2 (6.897%) ITIL V2
9 2 (6.897%) Retail
9 2 (6.897%) Asset Management
9 2 (6.897%) Business Analysis
9 2 (6.897%) Incident Management
9 2 (6.897%) Release Management
9 2 (6.897%) Degree
9 2 (6.897%) VBScript
9 2 (6.897%) VB
9 2 (6.897%) .NET
9 2 (6.897%) SQL Server
9 2 (6.897%) MS Office
9 2 (6.897%) PRINCE2

ITSM
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Development
1 2 (6.897%) .NET
Applications
1 2 (6.897%) MS Office
1 2 (6.897%) MS Excel
Business Applications
1 3 (10.34%) Remedy ITSM
Database & Business Intelligence
1 2 (6.897%) SQL Server
1 2 (6.897%) SQL Server 2000
2 1 (3.448%) Data Mining
General
1 2 (6.897%) Finance
1 2 (6.897%) Retail
2 1 (3.448%) Legal
Job Titles
1 11 (37.93%) Service Manager
2 6 (20.69%) Analyst
2 6 (20.69%) Services Delivery Manager
2 6 (20.69%) Delivery Manager
3 5 (17.24%) Service Desk Manager
4 4 (13.79%) Technical Services Manager
4 4 (13.79%) Technical Manager
4 4 (13.79%) Technical Delivery Manager
5 3 (10.34%) Service Transition Manager
5 3 (10.34%) Head of Service Management
5 3 (10.34%) Transition Manager
5 3 (10.34%) Support Analyst
5 3 (10.34%) Service Analyst
6 2 (6.897%) Applications Support
6 2 (6.897%) Applications Support Analyst
6 2 (6.897%) Problem Manager
6 2 (6.897%) Change Analyst
6 2 (6.897%) Head of IT
7 1 (3.448%) IT Services Manager
7 1 (3.448%) Systems Integrator
Miscellaneous
1 2 (6.897%) Management Information System
2 1 (3.448%) Statistics
2 1 (3.448%) Data Protection Act
2 1 (3.448%) Mathematics
Operating Systems
1 1 (3.448%) Windows
Processes & Methodologies
1 29 (100.00%) ITIL
2 25 (86.21%) Service Management
3 11 (37.93%) Service Delivery
4 8 (27.59%) Change Management
5 6 (20.69%) Stakeholder Management
6 5 (17.24%) Customer Engagement
7 4 (13.79%) Root Cause Analysis
7 4 (13.79%) Problem Management
8 3 (10.34%) ITIL V3
8 3 (10.34%) Project Management
9 2 (6.897%) Trend Analysis
9 2 (6.897%) ITIL V2
9 2 (6.897%) Release Management
9 2 (6.897%) Asset Management
9 2 (6.897%) Business Analysis
9 2 (6.897%) Incident Management
9 2 (6.897%) Disaster Recovery
9 2 (6.897%) PRINCE2
10 1 (3.448%) E-Commerce
10 1 (3.448%) Configuration Management
Programming Languages
1 3 (10.34%) SQL
2 2 (6.897%) VBScript
2 2 (6.897%) VB
Qualifications
1 4 (13.79%) ITIL Certification
2 2 (6.897%) Degree
3 1 (3.448%) MCSE
3 1 (3.448%) Microsoft Certification
Quality Assurance & Compliance
1 6 (20.69%) SLA
2 1 (3.448%) COBIT
2 1 (3.448%) ISO 9001
Systems Management
1 1 (3.448%) Norton AntiVirus
1 1 (3.448%) SCCM
1 1 (3.448%) SCOM
Vendors
1 3 (10.34%) Remedy
1 3 (10.34%) ServiceNow
2 2 (6.897%) Microsoft
2 2 (6.897%) BMC
3 1 (3.448%) Symantec
3 1 (3.448%) Dell
Head of Service Design & Transition
Nottinghamshire, East Midlands
So seeking applicants with the following: *Extensive service management and service design experience with a proven track record in successful service delivery.*Strong ITIL knowledge and experience*Experience...
Capita Resourcing
Salary: £50000.00 - £55000.00 per annum + car, bonus, benefits
Posted: 17 June 2013
Head of Service Design & Transition
Nottinghamshire
Capita, FTSE 100 and leading Business Process Outsourcer, is seeking a Head of Service Design & Transition to operate a Service Design and Transition function to champion service management...
Capita Resourcing - Jobs at Capita
Salary: £50000.00 - £55000.00 per annum + car, bonus, benefits
Posted: 17 June 2013
Service Change Analyst
Chesterfield, Derbyshire
Have some experience with the change - and release management processes. Previous experience within IT Service management tools and ITIL would be preferred. As a Service Change Analyst your...
Royal Mail Group
Posted: 6 June 2013
Service Change Analyst
Chesterfield, East Midlands
Have some experience with the change - and release management processes. Previous experience within IT Service management tools and ITIL would be preferred. As a Service Change Analyst your...
Posted: 6 June 2013
IT Infrastructure Specialist (2 posts)
Derby, Derbyshire
To develop, implement and support the network and college servers including Exchange, SQL, SharePoint and virtualisation technologies... - Develop and Implement a Disaster Recovery and backup regime... - To be...
Derby College
Salary: From £21,376 to £28,571 per annum
Posted: 5 June 2013
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Last Updated Tuesday 18 June 2013
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