The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 153 151 158
Rank change year-on-year
-2 +7
Permanent jobs citing ITSM 22 44 22
As % of all permanent IT jobs located in the East Midlands 0.69% 1.16% 0.60%
As % of the Processes & Methodologies category 0.79% 1.32% 0.70%
Number of salaries quoted 17 37 22
Median salary £42,500 £41,674 £26,125
Median salary % change year-on-year
+1.98% +59.51%
90% offered a salary of more than £27,600 £21,000 £18,000
10% offered a salary of more than £82,000 £55,264 £40,857
UK excluding London median salary £44,000 £42,250 £39,000
% change year-on-year
+4.14% +8.33%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2800 3332 3123
As % of all permanent IT jobs located in the East Midlands 87.47% 88.15% 85.28%
Number of salaries quoted 2217 2714 2629
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £29,950 £27,500 £27,500
10% offered a salary of more than £62,500 £57,500 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 26 September 2016.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +4 13 £38,500 -7.61%
Nottinghamshire +1 4 £32,500 -22.01%
Leicestershire - 3 £53,750 -
Lincolnshire - 3 £47,500 -
Derbyshire +20 1 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for ITSM.

1 62 (79.49%) Service Management
2 60 (76.92%) ITIL
3 23 (29.49%) Degree
4 20 (25.64%) ITIL V3
5 18 (23.08%) Change Management
6 16 (20.51%) PRINCE2
7 15 (19.23%) Project Management
8 14 (17.95%) Cisco Certification
8 14 (17.95%) Windows
8 14 (17.95%) Service Delivery
9 13 (16.67%) Management Information System
9 13 (16.67%) CCNA
9 13 (16.67%) Transition Management
9 13 (16.67%) Service Design
10 12 (15.38%) Data Protection Act
10 12 (15.38%) Data Protection
10 12 (15.38%) Cisco
10 12 (15.38%) Microsoft
11 11 (14.10%) TOGAF
11 11 (14.10%) Problem Management
11 11 (14.10%) Data Centre
11 11 (14.10%) Continuous Improvement
12 9 (11.54%) CheckPoint
12 9 (11.54%) CCNP
12 9 (11.54%) Microsoft Certification
12 9 (11.54%) MCSE
12 9 (11.54%) Wireless
12 9 (11.54%) SC Cleared
12 9 (11.54%) Security Cleared
13 8 (10.26%) Analytical Skills

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (8.97%) Apache
1 7 (8.97%) nginx
2 4 (5.13%) CMS
3 3 (3.85%) Exchange Server 2007
3 3 (3.85%) Exchange Server 2010
3 3 (3.85%) MS Exchange
4 2 (2.56%) Blackberry Enterprise Server
Applications
1 7 (8.97%) MS Excel
2 5 (6.41%) MS Office
Business Applications
1 5 (6.41%) Remedy ITSM
Cloud Services
1 7 (8.97%) Amazon AWS
1 7 (8.97%) Cloud Computing
2 1 (1.28%) Office 365
Communications & Networking
1 9 (11.54%) Wireless
2 7 (8.97%) Converged Networks
2 7 (8.97%) DNS
2 7 (8.97%) HTTP
2 7 (8.97%) SSL
2 7 (8.97%) VoIP
3 5 (6.41%) Firewall
4 4 (5.13%) LAN
4 4 (5.13%) WLAN
5 3 (3.85%) DHCP
5 3 (3.85%) TCP/IP
5 3 (3.85%) Wi-Fi
6 1 (1.28%) Cisco Wireless
6 1 (1.28%) Intranet
6 1 (1.28%) SAN
Database & Business Intelligence
1 7 (8.97%) MySQL
2 3 (3.85%) Oracle Database
2 3 (3.85%) SQL Server
Development Applications
1 7 (8.97%) Git (software)
General
1 7 (8.97%) Marketing
1 7 (8.97%) Retail
2 6 (7.69%) Manufacturing
3 4 (5.13%) Finance
3 4 (5.13%) Welsh Language
4 1 (1.28%) Banking
4 1 (1.28%) Legal
Job Titles
1 20 (25.64%) Analyst
2 12 (15.38%) Architect
3 11 (14.10%) Service Manager
4 10 (12.82%) Solutions Architect
5 8 (10.26%) Service Analyst
6 7 (8.97%) Business Development Executive
6 7 (8.97%) Designer
6 7 (8.97%) Sales Executive
7 6 (7.69%) Data Analyst
7 6 (7.69%) IT Manager
7 6 (7.69%) ITIL Service Designer
7 6 (7.69%) Voice Analyst
8 4 (5.13%) Customer Analyst
8 4 (5.13%) Delivery Manager
8 4 (5.13%) First Line Help Desk Analyst
8 4 (5.13%) Help Desk Analyst
8 4 (5.13%) IT Services Manager
8 4 (5.13%) Services Delivery Manager
9 3 (3.85%) Planning Manager
9 3 (3.85%) Transition Analyst
Libraries, Frameworks & Software Standards
1 7 (8.97%) LAMP
1 7 (8.97%) LEMP Stack
1 7 (8.97%) Web Services
1 7 (8.97%) XML
2 1 (1.28%) .NET
2 1 (1.28%) Java EE
Miscellaneous
1 13 (16.67%) Management Information System
2 12 (15.38%) Data Protection Act
3 11 (14.10%) Data Centre
4 8 (10.26%) Analytical Skills
5 4 (5.13%) Statistics
6 2 (2.56%) Blackberry
7 1 (1.28%) Microsoft Licensing
Operating Systems
1 14 (17.95%) Windows
2 7 (8.97%) Linux
3 3 (3.85%) Unix
3 3 (3.85%) Windows 7
3 3 (3.85%) Windows 8
3 3 (3.85%) Windows Server
3 3 (3.85%) Windows Server 2003
3 3 (3.85%) Windows Server 2008
3 3 (3.85%) Windows Server 2012
Processes & Methodologies
1 62 (79.49%) Service Management
2 60 (76.92%) ITIL
3 20 (25.64%) ITIL V3
4 18 (23.08%) Change Management
5 16 (20.51%) PRINCE2
6 15 (19.23%) Project Management
7 14 (17.95%) Service Delivery
8 13 (16.67%) Service Design
8 13 (16.67%) Transition Management
9 12 (15.38%) Data Protection
10 11 (14.10%) Continuous Improvement
10 11 (14.10%) Problem Management
10 11 (14.10%) TOGAF
11 8 (10.26%) UML
12 7 (8.97%) Agile Software Development
12 7 (8.97%) Business Development
12 7 (8.97%) Enterprise Architecture
12 7 (8.97%) Knowledge Management
12 7 (8.97%) Scrum
12 7 (8.97%) Technical Architecture
Programming Languages
1 8 (10.26%) Java
2 7 (8.97%) Perl
2 7 (8.97%) PHP
3 4 (5.13%) C
Qualifications
1 23 (29.49%) Degree
2 14 (17.95%) Cisco Certification
3 13 (16.67%) CCNA
4 9 (11.54%) CCNP
4 9 (11.54%) MCSE
4 9 (11.54%) Microsoft Certification
4 9 (11.54%) SC Cleared
4 9 (11.54%) Security Cleared
5 7 (8.97%) ITIL Certification
6 5 (6.41%) CCDP
6 5 (6.41%) CISSP
7 3 (3.85%) CCA
7 3 (3.85%) Citrix Certification
7 3 (3.85%) MCSA
7 3 (3.85%) VMware Certified Professional (VCP)
8 2 (2.56%) MCP
8 2 (2.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (8.97%) ISO/IEC 27001
1 7 (8.97%) PCI DSS
2 2 (2.56%) SLA
System Software
1 6 (7.69%) Active Directory
2 4 (5.13%) Hyper-V
2 4 (5.13%) VMware Infrastructure
3 3 (3.85%) XenDesktop
Systems Management
1 4 (5.13%) Cisco CUCM
Vendors
1 12 (15.38%) Cisco
1 12 (15.38%) Microsoft
2 9 (11.54%) CheckPoint
3 7 (8.97%) CA
4 6 (7.69%) HP
5 5 (6.41%) Remedy
5 5 (6.41%) SAP
6 4 (5.13%) Juniper
6 4 (5.13%) VMware
7 3 (3.85%) BMC
7 3 (3.85%) Citrix
7 3 (3.85%) IBM
7 3 (3.85%) Oracle
8 2 (2.56%) Avaya
8 2 (2.56%) ServiceNow
8 2 (2.56%) Siemens
8 2 (2.56%) SolarWinds
9 1 (1.28%) LANDesk
9 1 (1.28%) RedPrairie
9 1 (1.28%) Veeam