The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / East Midlands
Rank 144 138 153
Rank change year-on-year
-6 +15
Permanent jobs citing ITSM 14 33 23
As % of all permanent IT jobs located in the East Midlands 0.50% 1.03% 0.73%
As % of the Processes & Methodologies category 0.57% 1.18% 0.85%
Number of salaries quoted 12 20 21
Median salary £43,435 £32,750 £41,674
Median salary % change year-on-year
+32.62% -21.41%
90% offered a salary of more than £40,250 £21,000 £30,450
10% offered a salary of more than £50,000 £52,500 £51,792
UK excluding London median salary £45,000 £42,500 £40,500
% change year-on-year
+5.88% +4.93%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2447 2792 2707
As % of all permanent IT jobs located in the East Midlands 86.83% 87.25% 85.53%
Number of salaries quoted 1977 2133 2210
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 19 February 2017.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -7 7 £42,554 +28.95%
Leicestershire -5 3 £44,317 +49.02% 4
Northamptonshire +3 2 £30,500 -39.00% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for ITSM.

1 44 (88.00%) Service Management
2 39 (78.00%) ITIL
3 15 (30.00%) Windows
4 14 (28.00%) Project Management
4 14 (28.00%) Service Delivery
5 13 (26.00%) Degree
6 10 (20.00%) ITIL V3
7 9 (18.00%) Active Directory
7 9 (18.00%) Retail
8 8 (16.00%) Exchange Server 2007
8 8 (16.00%) Windows Server 2008
8 8 (16.00%) Windows 7
8 8 (16.00%) Configuration Management
8 8 (16.00%) CCNA
8 8 (16.00%) Cisco Certification
8 8 (16.00%) PRINCE2
8 8 (16.00%) MS Exchange
8 8 (16.00%) DHCP
8 8 (16.00%) TCP/IP
8 8 (16.00%) Exchange Server 2010
8 8 (16.00%) Windows 8
8 8 (16.00%) SDLC
9 7 (14.00%) Data Centre
10 6 (12.00%) Data Centre Operations
10 6 (12.00%) Patch Management
10 6 (12.00%) Continuous Improvement
10 6 (12.00%) MCSE
10 6 (12.00%) Microsoft Certification
10 6 (12.00%) CCDP
10 6 (12.00%) Microsoft

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.00%) Exchange Server 2007
1 8 (16.00%) Exchange Server 2010
1 8 (16.00%) MS Exchange
2 1 (2.00%) Apache
2 1 (2.00%) Blackberry Enterprise Server
2 1 (2.00%) IIS
2 1 (2.00%) nginx
Applications
1 5 (10.00%) MS Excel
2 1 (2.00%) MS Office
Business Applications
1 1 (2.00%) SAP HR
1 1 (2.00%) SAP Payroll
Cloud Services
1 1 (2.00%) Amazon AWS
1 1 (2.00%) Cloud Computing
Communications & Networking
1 8 (16.00%) DHCP
1 8 (16.00%) TCP/IP
2 6 (12.00%) Firewall
3 2 (4.00%) LAN
3 2 (4.00%) Wireless
3 2 (4.00%) WLAN
4 1 (2.00%) Cisco Wireless
4 1 (2.00%) Converged Networks
4 1 (2.00%) DNS
4 1 (2.00%) Extranet
4 1 (2.00%) HTTP
4 1 (2.00%) Internet
4 1 (2.00%) Intranet
4 1 (2.00%) SSL
4 1 (2.00%) VoIP
4 1 (2.00%) Wi-Fi
Database & Business Intelligence
1 3 (6.00%) SQL Server
2 2 (4.00%) MySQL
2 2 (4.00%) SQL Server 2008
Development Applications
1 6 (12.00%) Git (software)
2 5 (10.00%) Team Foundation Server
3 4 (8.00%) Jenkins
General
1 9 (18.00%) Retail
2 5 (10.00%) Back Office
3 3 (6.00%) Finance
Job Titles
1 23 (46.00%) Analyst
2 12 (24.00%) Service Analyst
3 9 (18.00%) Service Manager
4 8 (16.00%) Service Desk Analyst
5 5 (10.00%) Configuration Analyst
5 5 (10.00%) Configuration Management Analyst
6 4 (8.00%) Applications Engineer
6 4 (8.00%) Infrastructure Engineer
6 4 (8.00%) IT Manager
6 4 (8.00%) Senior Infrastructure Engineer
6 4 (8.00%) Server Analyst
7 3 (6.00%) 2nd Line Support
7 3 (6.00%) Capacity Manager
7 3 (6.00%) Service Transition Analyst
7 3 (6.00%) Transition Analyst
8 2 (4.00%) 2nd Line Support Analyst
8 2 (4.00%) SAP Analyst
8 2 (4.00%) Senior Service Desk Analyst
8 2 (4.00%) SQL Analyst
8 2 (4.00%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 3 (6.00%) Web Services
2 2 (4.00%) XML
3 1 (2.00%) .NET
3 1 (2.00%) ASP.NET
3 1 (2.00%) LAMP
3 1 (2.00%) LEMP Stack
Miscellaneous
1 7 (14.00%) Data Centre
2 6 (12.00%) Management Information System
3 5 (10.00%) Analytical Skills
4 3 (6.00%) Performance Metrics
5 2 (4.00%) Data Protection Act
5 2 (4.00%) User Experience
6 1 (2.00%) Blackberry
6 1 (2.00%) Client/Server
6 1 (2.00%) Driving Licence
Operating Systems
1 15 (30.00%) Windows
2 8 (16.00%) Windows 7
2 8 (16.00%) Windows 8
2 8 (16.00%) Windows Server 2008
3 1 (2.00%) Linux
3 1 (2.00%) Unix
3 1 (2.00%) Windows Server
Processes & Methodologies
1 44 (88.00%) Service Management
2 39 (78.00%) ITIL
3 14 (28.00%) Project Management
3 14 (28.00%) Service Delivery
4 10 (20.00%) ITIL V3
5 8 (16.00%) Configuration Management
5 8 (16.00%) PRINCE2
5 8 (16.00%) SDLC
6 6 (12.00%) Continuous Improvement
6 6 (12.00%) Data Centre Operations
6 6 (12.00%) Patch Management
6 6 (12.00%) Performance Management
7 5 (10.00%) Enterprise Architecture
7 5 (10.00%) Incident Management
8 4 (8.00%) Agile Software Development
8 4 (8.00%) Capacity Management
8 4 (8.00%) Change Management
8 4 (8.00%) DevOps
8 4 (8.00%) Problem Management
8 4 (8.00%) TOGAF
Programming Languages
1 2 (4.00%) SQL
2 1 (2.00%) C#
2 1 (2.00%) Java
2 1 (2.00%) Perl
2 1 (2.00%) PHP
2 1 (2.00%) Shell Script
Qualifications
1 13 (26.00%) Degree
2 8 (16.00%) CCNA
2 8 (16.00%) Cisco Certification
3 6 (12.00%) CCDP
3 6 (12.00%) CISSP
3 6 (12.00%) MCSE
3 6 (12.00%) Microsoft Certification
4 2 (4.00%) CCNP
5 1 (2.00%) CIMA
5 1 (2.00%) ITIL Certification
5 1 (2.00%) MCP
5 1 (2.00%) SC Cleared
5 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 1 (2.00%) ISO/IEC 27001
1 1 (2.00%) PCI DSS
1 1 (2.00%) SLA
System Software
1 9 (18.00%) Active Directory
Systems Management
1 4 (8.00%) Opscode Chef
1 4 (8.00%) SCCM
1 4 (8.00%) SCOM
2 2 (4.00%) Cisco CUCM
Vendors
1 6 (12.00%) Microsoft
2 5 (10.00%) SolarWinds
3 2 (4.00%) Cisco
3 2 (4.00%) Computacenter
3 2 (4.00%) SAP
4 1 (2.00%) CA
4 1 (2.00%) Juniper
4 1 (2.00%) Oracle
4 1 (2.00%) Siemens
Leicester
Hays Specialist Recruitment Ltd
Salary: £41709.00 - £46924.00 per annum
Posted: 26 days ago
Brackley, Northamptonshire
Mercedes-Benz Grand Prix Ltd
Salary: Competitive
Posted: 9 days ago
Leicester
Hays Specialist Recruitment Ltd
Salary: £41709.00 - £46924.00 per annum
Posted: 26 days ago