The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 134 150 147
Rank change year-on-year
+16 -3
Permanent jobs citing ITSM 43 28 18
As % of all permanent IT jobs located in the East Midlands 1.18% 0.75% 0.57%
As % of the Processes & Methodologies category 1.37% 0.91% 0.70%
Number of salaries quoted 24 21 17
Average salary £41,674 £40,000 £40,000
Average salary % change year-on-year
+4.18% -
90% offered a salary of more than £20,650 £31,000 £23,500
10% offered a salary of more than £60,000 £70,000 £47,000
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3144 3061 2560
As % of all permanent IT jobs located in the East Midlands 86.09% 82.44% 80.38%
Number of salaries quoted 2621 2544 2163
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £27,500 £28,000 £27,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 7 July 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +7 14 £26,750 -18.32% 2
Nottinghamshire +4 12 £41,674 +1.99% 3
Derbyshire - 11 - -
Leicestershire +5 4 £36,000 -48.57%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 7 July 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 52 (71.23%) Service Management
2 46 (63.01%) ITIL
3 25 (34.25%) MS Office
4 23 (31.51%) MS Excel
4 23 (31.51%) SLA
5 20 (27.40%) Microsoft
6 18 (24.66%) SharePoint
7 14 (19.18%) Service Delivery
7 14 (19.18%) Remedy
7 14 (19.18%) Incident Management
7 14 (19.18%) Remedy ITSM
8 13 (17.81%) Root Cause Analysis
8 13 (17.81%) ITIL V3
8 13 (17.81%) Analytical Skills
8 13 (17.81%) HP
9 12 (16.44%) ITIL Certification
9 12 (16.44%) CRM
9 12 (16.44%) Windows
9 12 (16.44%) Continuous Improvement
9 12 (16.44%) ITIL Foundation Certificate
9 12 (16.44%) ServiceCenter
10 11 (15.07%) Welsh Language
10 11 (15.07%) SC Cleared
10 11 (15.07%) Security Cleared
10 11 (15.07%) Management Information System
10 11 (15.07%) Business Continuity
10 11 (15.07%) C
11 10 (13.70%) Project Management
11 10 (13.70%) Degree
12 8 (10.96%) Marketing

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 7 July 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 18 (24.66%) SharePoint
2 6 (8.22%) MS Exchange
2 6 (8.22%) Exchange Server 2010
Applications
1 25 (34.25%) MS Office
2 23 (31.51%) MS Excel
3 4 (5.48%) MS Visio
3 4 (5.48%) MS PowerPoint
Business Applications
1 14 (19.18%) Remedy ITSM
2 2 (2.74%) SAP ERP
Cloud Services
1 6 (8.22%) Office 365
Communications & Networking
1 1 (1.37%) Intranet
Database & Business Intelligence
1 5 (6.85%) SQL Server
2 4 (5.48%) MySQL
Development Applications
1 1 (1.37%) Team Foundation Server
General
1 11 (15.07%) Welsh Language
2 8 (10.96%) Finance
2 8 (10.96%) Marketing
3 4 (5.48%) Back Office
4 2 (2.74%) German Language
4 2 (2.74%) Manufacturing
Job Titles
1 31 (42.47%) Analyst
2 17 (23.29%) Service Manager
3 12 (16.44%) Help Desk Analyst
3 12 (16.44%) Customer Analyst
4 8 (10.96%) Sales Executive
5 6 (8.22%) Systems Engineer
5 6 (8.22%) Senior Systems Engineer
5 6 (8.22%) Technical Manager
5 6 (8.22%) Technical Services Manager
6 5 (6.85%) Transition Manager
6 5 (6.85%) IT Sales Executive
6 5 (6.85%) Software Sales Executive
6 5 (6.85%) Service Transition Manager
6 5 (6.85%) Service Design Manager
7 4 (5.48%) Infrastructure Operations Manager
7 4 (5.48%) Infrastructure Manager
7 4 (5.48%) Delivery Manager
7 4 (5.48%) Services Delivery Analyst
7 4 (5.48%) Service Analyst
7 4 (5.48%) Operations Manager
Miscellaneous
1 13 (17.81%) Analytical Skills
2 11 (15.07%) Management Information System
3 4 (5.48%) CMDB
4 2 (2.74%) Computer Science
Operating Systems
1 12 (16.44%) Windows
2 6 (8.22%) Windows Server 2008
3 4 (5.48%) Linux
4 1 (1.37%) Windows Vista
Processes & Methodologies
1 52 (71.23%) Service Management
2 46 (63.01%) ITIL
3 14 (19.18%) Service Delivery
3 14 (19.18%) Incident Management
4 13 (17.81%) ITIL V3
4 13 (17.81%) Root Cause Analysis
5 12 (16.44%) Continuous Improvement
5 12 (16.44%) CRM
6 11 (15.07%) Business Continuity
7 10 (13.70%) Project Management
8 8 (10.96%) Marketing Strategy
8 8 (10.96%) People Management
9 7 (9.59%) Change Management
10 6 (8.22%) Quality Management
10 6 (8.22%) Problem Management
10 6 (8.22%) Strategic Planning
11 4 (5.48%) Stakeholder Management
11 4 (5.48%) SOA
12 3 (4.11%) ERP
13 2 (2.74%) Risk Management
Programming Languages
1 11 (15.07%) C
2 1 (1.37%) SQL
Qualifications
1 12 (16.44%) ITIL Certification
1 12 (16.44%) ITIL Foundation Certificate
2 11 (15.07%) SC Cleared
2 11 (15.07%) Security Cleared
3 10 (13.70%) Degree
4 4 (5.48%) HND
Quality Assurance & Compliance
1 23 (31.51%) SLA
System Software
1 6 (8.22%) Active Directory
Systems Management
1 12 (16.44%) ServiceCenter
Vendors
1 20 (27.40%) Microsoft
2 14 (19.18%) Remedy
3 13 (17.81%) HP
4 4 (5.48%) Oracle
4 4 (5.48%) PeopleSoft
5 2 (2.74%) SAP
5 2 (2.74%) BMC
5 2 (2.74%) BT
6 1 (1.37%) Capita
6 1 (1.37%) Cisco
6 1 (1.37%) IBM
Nottingham
Experian
Salary: £competitive + excellent benefits
Posted: 14 days ago
Nottingham
Capita - ITIN
Salary: £55000 - £65000 per annum
Posted: 19 days ago
Cambridge OR Northampton
LGSS
Salary: £42K - £47K
Posted: 22 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive + pension, healthcare
Posted: 27 days ago