The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 128 150 171
Rank change year-on-year
+22 +21
Permanent jobs citing ITSM 55 29 28
As % of all permanent IT jobs located in the East Midlands 1.72% 0.79% 0.73%
As % of the Processes & Methodologies category 1.97% 0.93% 0.83%
Number of salaries quoted 45 17 25
Average salary £42,091 £34,500 £40,857
Average salary % change year-on-year
+22.00% -15.55%
90% offered a salary of more than £32,500 £20,000 £34,500
10% offered a salary of more than £78,000 £45,000 £70,000
UK excluding London average salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2785 3109 3385
As % of all permanent IT jobs located in the East Midlands 87.09% 84.71% 88.11%
Number of salaries quoted 2256 2527 2743
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 29 April 2016.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +30 23 £41,883 +0.50% 4
Northamptonshire +17 21 £52,500 +156.09% 2
Leicestershire +6 7 £55,000 +22.22% 1
Derbyshire -3 4 £35,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 April 2016, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 62 (74.70%) ITIL
2 60 (72.29%) Service Management
3 27 (32.53%) Management Information System
4 22 (26.51%) ITIL Certification
5 20 (24.10%) Microsoft
6 17 (20.48%) Marketing
6 17 (20.48%) Business Development
6 17 (20.48%) Analytical Skills
7 16 (19.28%) Marketing Strategy
7 16 (19.28%) Degree
8 14 (16.87%) MS Excel
8 14 (16.87%) Change Management
9 13 (15.66%) Service Delivery
9 13 (15.66%) Windows
10 12 (14.46%) MS Office
10 12 (14.46%) SC Cleared
10 12 (14.46%) Security Cleared
10 12 (14.46%) ITIL V3
11 11 (13.25%) C
12 10 (12.05%) PRINCE2
12 10 (12.05%) Business Continuity
13 9 (10.84%) Back Office
13 9 (10.84%) Stakeholder Management
13 9 (10.84%) Welsh Language
13 9 (10.84%) SLA
13 9 (10.84%) Cisco
13 9 (10.84%) High Availability
14 8 (9.64%) Data Protection
14 8 (9.64%) Contingency Planning
14 8 (9.64%) CA

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 29 April 2016, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.61%) Apache
1 3 (3.61%) IIS
1 3 (3.61%) Tomcat
Applications
1 14 (16.87%) MS Excel
2 12 (14.46%) MS Office
3 2 (2.41%) MS PowerPoint
3 2 (2.41%) MS Project
Business Applications
1 2 (2.41%) Remedy ITSM
2 1 (1.20%) Remedy AR System
Cloud Services
1 6 (7.23%) Microsoft Azure
2 3 (3.61%) Amazon AWS
2 3 (3.61%) PaaS
3 2 (2.41%) IaaS
Communications & Networking
1 4 (4.82%) Converged Networks
1 4 (4.82%) Firewall
1 4 (4.82%) LAN
1 4 (4.82%) VoIP
1 4 (4.82%) Wireless
2 3 (3.61%) DHCP
2 3 (3.61%) TCP/IP
2 3 (3.61%) WAN
3 1 (1.20%) Cisco Wireless
3 1 (1.20%) WLAN
Database & Business Intelligence
1 2 (2.41%) RDBMS
1 2 (2.41%) Relational Database
2 1 (1.20%) Big Data
2 1 (1.20%) BusinessObjects
Development Applications
1 3 (3.61%) PeopleTools
1 3 (3.61%) Team Foundation Server
General
1 17 (20.48%) Marketing
2 9 (10.84%) Back Office
2 9 (10.84%) Welsh Language
3 5 (6.02%) Manufacturing
3 5 (6.02%) Retail
4 3 (3.61%) Finance
Job Titles
1 22 (26.51%) Analyst
2 16 (19.28%) Business Development Executive
3 15 (18.07%) Sales Executive
4 12 (14.46%) Service Analyst
5 11 (13.25%) First Line Help Desk Analyst
5 11 (13.25%) Help Desk Analyst
6 9 (10.84%) Customer Analyst
6 9 (10.84%) Systems Engineer
7 6 (7.23%) IT Manager
8 5 (6.02%) Architect
8 5 (6.02%) Change Manager
8 5 (6.02%) IT Change Manager
8 5 (6.02%) Operations Engineer
9 4 (4.82%) Data Analyst
9 4 (4.82%) Voice Analyst
10 3 (3.61%) Incident Manager
10 3 (3.61%) IT Architect
10 3 (3.61%) PeopleSoft Support
10 3 (3.61%) Release Manager
10 3 (3.61%) Server Analyst
Libraries, Frameworks & Software Standards
1 3 (3.61%) .NET
Miscellaneous
1 27 (32.53%) Management Information System
2 17 (20.48%) Analytical Skills
3 8 (9.64%) Data Protection Act
4 4 (4.82%) Data Centre
5 1 (1.20%) CMDB
5 1 (1.20%) Enterprise Software
Operating Systems
1 13 (15.66%) Windows
2 4 (4.82%) Linux
3 3 (3.61%) Solaris
3 3 (3.61%) Windows Server
3 3 (3.61%) Windows Server 2003
3 3 (3.61%) Windows Server 2012
4 1 (1.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 62 (74.70%) ITIL
2 60 (72.29%) Service Management
3 17 (20.48%) Business Development
4 16 (19.28%) Marketing Strategy
5 14 (16.87%) Change Management
6 13 (15.66%) Service Delivery
7 12 (14.46%) ITIL V3
8 10 (12.05%) Business Continuity
8 10 (12.05%) PRINCE2
9 9 (10.84%) High Availability
9 9 (10.84%) Stakeholder Management
10 8 (9.64%) Contingency Planning
10 8 (9.64%) Data Protection
10 8 (9.64%) ERP
10 8 (9.64%) Problem Management
11 6 (7.23%) Continuous Improvement
11 6 (7.23%) Project Management
11 6 (7.23%) Technical Architecture
12 5 (6.02%) Critical Success Factor
13 4 (4.82%) Patch Management
Programming Languages
1 11 (13.25%) C
2 3 (3.61%) SQL
Qualifications
1 22 (26.51%) ITIL Certification
2 16 (19.28%) Degree
3 12 (14.46%) SC Cleared
3 12 (14.46%) Security Cleared
4 8 (9.64%) Cisco Certification
5 7 (8.43%) CCNA
5 7 (8.43%) MCSE
5 7 (8.43%) Microsoft Certification
6 4 (4.82%) CCDP
6 4 (4.82%) CCNP
6 4 (4.82%) CISSP
7 3 (3.61%) CCA
7 3 (3.61%) Citrix Certification
7 3 (3.61%) ITIL Foundation Certificate
7 3 (3.61%) MCSA
7 3 (3.61%) VMware Certified Professional (VCP)
8 2 (2.41%) ISEB
8 2 (2.41%) ISTQB
9 1 (1.20%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (10.84%) SLA
2 1 (1.20%) COBIT
System Software
1 3 (3.61%) Active Directory
1 3 (3.61%) Docker
1 3 (3.61%) Hyper-V
1 3 (3.61%) VMware Infrastructure
1 3 (3.61%) XenDesktop
Systems Management
1 8 (9.64%) Unicenter
2 2 (2.41%) HP Quality Center
Vendors
1 20 (24.10%) Microsoft
2 9 (10.84%) Cisco
3 8 (9.64%) CA
4 7 (8.43%) ServiceNow
5 5 (6.02%) HP
5 5 (6.02%) LANDesk
6 4 (4.82%) CheckPoint
6 4 (4.82%) SAP
7 3 (3.61%) BMC
7 3 (3.61%) Citrix
7 3 (3.61%) IBM
7 3 (3.61%) Oracle
7 3 (3.61%) PeopleSoft
7 3 (3.61%) VMware
8 2 (2.41%) Remedy
8 2 (2.41%) Salesforce.com
9 1 (1.20%) JDA
9 1 (1.20%) Juniper
9 1 (1.20%) Red Hat
9 1 (1.20%) RedPrairie
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