The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 129 153 159
Rank change year-on-year
+24 +6
Permanent jobs citing ITSM 48 25 18
As % of all permanent IT jobs located in the East Midlands 1.32% 0.66% 0.56%
As % of the Processes & Methodologies category 1.51% 0.81% 0.72%
Number of salaries quoted 32 19 17
Average salary £41,674 £40,857 £35,000
Average salary % change year-on-year
+1.99% +16.73%
90% offered a salary of more than £18,660 £29,800 £23,500
10% offered a salary of more than £60,000 £41,186 £45,000
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3170 3091 2517
As % of all permanent IT jobs located in the East Midlands 86.92% 82.21% 78.66%
Number of salaries quoted 2639 2576 2118
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 31 July 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +18 22 £26,750 -13.70% 1
Nottinghamshire -2 12 £46,337 +13.41% 1
Derbyshire - 9 - -
Leicestershire +6 3 £36,000 -10.00%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 58 (73.42%) Service Management
2 48 (60.76%) ITIL
3 32 (40.51%) MS Office
4 31 (39.24%) MS Excel
5 27 (34.18%) SLA
5 27 (34.18%) Microsoft
6 23 (29.11%) Analytical Skills
7 20 (25.32%) SharePoint
8 18 (22.78%) ITIL Foundation Certificate
9 17 (21.52%) SC Cleared
9 17 (21.52%) Security Cleared
9 17 (21.52%) Management Information System
9 17 (21.52%) Business Continuity
9 17 (21.52%) C
10 15 (18.99%) Incident Management
11 14 (17.72%) Welsh Language
11 14 (17.72%) Windows
12 13 (16.46%) Remedy
12 13 (16.46%) Remedy ITSM
12 13 (16.46%) Root Cause Analysis
13 12 (15.19%) ServiceCenter
13 12 (15.19%) ITIL V3
13 12 (15.19%) HP
13 12 (15.19%) ITIL Certification
13 12 (15.19%) CRM
14 11 (13.92%) Service Delivery
14 11 (13.92%) Marketing
14 11 (13.92%) Continuous Improvement
14 11 (13.92%) Marketing Strategy
15 10 (12.66%) Project Management

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 20 (25.32%) SharePoint
2 6 (7.59%) MS Exchange
2 6 (7.59%) Exchange Server 2010
3 2 (2.53%) IIS
Applications
1 32 (40.51%) MS Office
2 31 (39.24%) MS Excel
3 6 (7.59%) MS Visio
4 4 (5.06%) MS PowerPoint
Business Applications
1 13 (16.46%) Remedy ITSM
2 4 (5.06%) SAP ERP
Cloud Services
1 6 (7.59%) Office 365
Communications & Networking
1 1 (1.27%) Intranet
Database & Business Intelligence
1 5 (6.33%) SQL Server
2 4 (5.06%) MySQL
Development Applications
1 1 (1.27%) Team Foundation Server
General
1 14 (17.72%) Welsh Language
2 11 (13.92%) Marketing
3 9 (11.39%) Finance
4 4 (5.06%) Manufacturing
4 4 (5.06%) German Language
4 4 (5.06%) Back Office
5 2 (2.53%) Banking
Job Titles
1 39 (49.37%) Analyst
2 18 (22.78%) Help Desk Analyst
3 12 (15.19%) Customer Analyst
4 11 (13.92%) Service Manager
5 10 (12.66%) Sales Executive
6 7 (8.86%) IT Sales Executive
6 7 (8.86%) Software Sales Executive
7 6 (7.59%) Technical Manager
7 6 (7.59%) Technical Services Manager
7 6 (7.59%) Systems Engineer
7 6 (7.59%) Senior Systems Engineer
8 4 (5.06%) Service Analyst
8 4 (5.06%) Operations Manager
8 4 (5.06%) Senior Analyst
8 4 (5.06%) Business Analyst
8 4 (5.06%) Services Delivery Analyst
8 4 (5.06%) Infrastructure Manager
8 4 (5.06%) Infrastructure Operations Manager
9 3 (3.80%) 1st Line Support
9 3 (3.80%) Help Desk Support
Libraries, Frameworks & Software Standards
1 2 (2.53%) .NET
Miscellaneous
1 23 (29.11%) Analytical Skills
2 17 (21.52%) Management Information System
3 5 (6.33%) CMDB
4 4 (5.06%) Computer Science
5 2 (2.53%) Client/Server
Operating Systems
1 14 (17.72%) Windows
2 6 (7.59%) Windows Server 2008
3 4 (5.06%) Linux
4 1 (1.27%) UNIX
4 1 (1.27%) Solaris
Processes & Methodologies
1 58 (73.42%) Service Management
2 48 (60.76%) ITIL
3 17 (21.52%) Business Continuity
4 15 (18.99%) Incident Management
5 13 (16.46%) Root Cause Analysis
6 12 (15.19%) ITIL V3
6 12 (15.19%) CRM
7 11 (13.92%) Service Delivery
7 11 (13.92%) Continuous Improvement
7 11 (13.92%) Marketing Strategy
8 10 (12.66%) Project Management
9 7 (8.86%) Stakeholder Management
9 7 (8.86%) Change Management
9 7 (8.86%) Problem Management
9 7 (8.86%) People Management
10 6 (7.59%) Strategic Planning
10 6 (7.59%) Quality Management
11 5 (6.33%) ERP
12 4 (5.06%) SOA
12 4 (5.06%) Configuration Management
Programming Languages
1 17 (21.52%) C
2 3 (3.80%) SQL
Qualifications
1 18 (22.78%) ITIL Foundation Certificate
2 17 (21.52%) SC Cleared
2 17 (21.52%) Security Cleared
3 12 (15.19%) ITIL Certification
4 9 (11.39%) Degree
5 4 (5.06%) HND
Quality Assurance & Compliance
1 27 (34.18%) SLA
System Software
1 6 (7.59%) Active Directory
Systems Management
1 12 (15.19%) ServiceCenter
Vendors
1 27 (34.18%) Microsoft
2 13 (16.46%) Remedy
3 12 (15.19%) HP
4 4 (5.06%) Oracle
4 4 (5.06%) PeopleSoft
4 4 (5.06%) SAP
4 4 (5.06%) BT
5 2 (2.53%) Unisys
6 1 (1.27%) BMC
6 1 (1.27%) Sun
6 1 (1.27%) Capita
Nottingham
Capita - ITIN
Salary: £40000 - £45000 per annum
Posted: 11 days ago