The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 139 168 149
Rank change year-on-year
+29 -19
Permanent jobs citing ITSM 27 17 17
As % of all permanent IT jobs located in the East Midlands 0.80% 0.45% 0.56%
As % of the Processes & Methodologies category 0.98% 0.54% 0.70%
Number of salaries quoted 20 15 14
Average salary £34,948 £40,857 £32,250
Average salary % change year-on-year
-14.46% +26.68%
90% offered a salary of more than £20,000 £23,900 £27,756
10% offered a salary of more than £51,792 £51,500 £56,750
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2761 3170 2444
As % of all permanent IT jobs located in the East Midlands 81.66% 84.78% 80.87%
Number of salaries quoted 2204 2561 2098
Average salary £40,500 £40,000 £38,500
Average salary % change year-on-year
+1.25% +3.89%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 27 March 2015.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +28 14 £45,000 -14.28%
Northamptonshire +1 11 £20,250 -41.30% 2
Derbyshire +15 2 - -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 March 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 53 (86.89%) Service Management
2 47 (77.05%) ITIL
3 23 (37.70%) Microsoft
4 21 (34.43%) MS Office
5 20 (32.79%) MS Excel
5 20 (32.79%) Analytical Skills
6 19 (31.15%) Management Information System
7 16 (26.23%) Service Delivery
7 16 (26.23%) Degree
8 14 (22.95%) ITIL V3
9 13 (21.31%) Business Continuity
9 13 (21.31%) SC Cleared
9 13 (21.31%) Security Cleared
10 12 (19.67%) ITIL Foundation Certificate
10 12 (19.67%) C
11 11 (18.03%) Finance
12 10 (16.39%) Back Office
12 10 (16.39%) Continuous Improvement
13 9 (14.75%) MS PowerPoint
14 8 (13.11%) SLA
14 8 (13.11%) Welsh Language
15 6 (9.84%) Windows
16 5 (8.20%) SQL Server
16 5 (8.20%) E-Commerce
16 5 (8.20%) Microsoft Certification
16 5 (8.20%) Project Management
16 5 (8.20%) People Management
17 4 (6.56%) CMDB
17 4 (6.56%) Problem Management
17 4 (6.56%) Remedy ITSM

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 March 2015, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.28%) SharePoint
1 2 (3.28%) NetWeaver
2 1 (1.64%) Exchange Server 2003
2 1 (1.64%) Exchange Server 2007
2 1 (1.64%) MS Exchange
Applications
1 21 (34.43%) MS Office
2 20 (32.79%) MS Excel
3 9 (14.75%) MS PowerPoint
4 4 (6.56%) MS Visio
5 1 (1.64%) Spreadsheet
Business Applications
1 4 (6.56%) Remedy ITSM
Cloud Services
1 1 (1.64%) Office 365
Communications & Networking
1 1 (1.64%) DHCP
1 1 (1.64%) TCP/IP
1 1 (1.64%) Intranet
Database & Business Intelligence
1 5 (8.20%) SQL Server
2 2 (3.28%) RDBMS
2 2 (3.28%) Relational Database
Development Applications
1 1 (1.64%) Team Foundation Server
General
1 11 (18.03%) Finance
2 10 (16.39%) Back Office
3 8 (13.11%) Welsh Language
4 3 (4.92%) Retail
5 2 (3.28%) Retail Banking
5 2 (3.28%) Banking
6 1 (1.64%) Publishing
6 1 (1.64%) Marketing
Job Titles
1 22 (36.07%) Analyst
2 16 (26.23%) Service Manager
3 14 (22.95%) Service Analyst
4 9 (14.75%) Help Desk Analyst
5 6 (9.84%) Customer Analyst
6 5 (8.20%) Transition Manager
6 5 (8.20%) Service Management Analyst
6 5 (8.20%) Senior Analyst
6 5 (8.20%) Support Analyst
6 5 (8.20%) Service Transition Manager
6 5 (8.20%) Service Design Manager
7 4 (6.56%) Head of Testing
7 4 (6.56%) 1st Line Support Analyst
7 4 (6.56%) Services Delivery Manager
7 4 (6.56%) 1st Line Support
7 4 (6.56%) IT Services Manager
7 4 (6.56%) Infrastructure Manager
7 4 (6.56%) Delivery Manager
7 4 (6.56%) Services Delivery Analyst
8 3 (4.92%) Business Continuity Manager
Libraries, Frameworks & Software Standards
1 2 (3.28%) HTML
1 2 (3.28%) .NET
1 2 (3.28%) ASP.NET
1 2 (3.28%) CSS
1 2 (3.28%) LINQ
2 1 (1.64%) Middleware
Miscellaneous
1 20 (32.79%) Analytical Skills
2 19 (31.15%) Management Information System
3 4 (6.56%) CMDB
Operating Systems
1 6 (9.84%) Windows
2 2 (3.28%) Windows Vista
3 1 (1.64%) Windows Server 2008
3 1 (1.64%) Windows 7
3 1 (1.64%) Windows 8
3 1 (1.64%) Windows Server 2003
Processes & Methodologies
1 53 (86.89%) Service Management
2 47 (77.05%) ITIL
3 16 (26.23%) Service Delivery
4 14 (22.95%) ITIL V3
5 13 (21.31%) Business Continuity
6 10 (16.39%) Continuous Improvement
7 5 (8.20%) People Management
7 5 (8.20%) E-Commerce
7 5 (8.20%) Project Management
8 4 (6.56%) Change Management
8 4 (6.56%) Problem Management
8 4 (6.56%) Root Cause Analysis
8 4 (6.56%) Test Strategy
8 4 (6.56%) Performance Testing
9 3 (4.92%) Strategic Planning
9 3 (4.92%) Quality Management
10 2 (3.28%) PRINCE2
10 2 (3.28%) OOP
10 2 (3.28%) OO
10 2 (3.28%) CRM
Programming Languages
1 12 (19.67%) C
2 3 (4.92%) SQL
3 2 (3.28%) C#
3 2 (3.28%) JavaScript
Qualifications
1 16 (26.23%) Degree
2 13 (21.31%) SC Cleared
2 13 (21.31%) Security Cleared
3 12 (19.67%) ITIL Foundation Certificate
4 5 (8.20%) Microsoft Certification
5 4 (6.56%) ITIL Certification
5 4 (6.56%) ISEB
6 2 (3.28%) MCP
Quality Assurance & Compliance
1 8 (13.11%) SLA
System Software
1 4 (6.56%) Terminal Services
2 1 (1.64%) Active Directory
Systems Management
1 2 (3.28%) ServiceCenter
Vendors
1 23 (37.70%) Microsoft
2 4 (6.56%) Remedy
3 3 (4.92%) HP
4 2 (3.28%) BMC
4 2 (3.28%) SAP
5 1 (1.64%) Cisco
5 1 (1.64%) IBM
5 1 (1.64%) ServiceNow
Northampton, Northamptonshire
Reflex Computer Recruitment Ltd
Salary: Bens
Posted: 2 days ago