The table below looks at the statistics for ITSM skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 138 150 180
Rank change year-on-year
+12 +30
Permanent jobs citing ITSM 31 23 17
As % of all permanent IT jobs located in the East Midlands 0.98% 0.72% 0.47%
As % of the Processes & Methodologies category 1.13% 0.85% 0.54%
Number of salaries quoted 19 22 14
Average salary £32,500 £42,674 £33,500
Average salary % change year-on-year
-23.84% +27.38%
90% offered a salary of more than £21,000 £30,000 £21,000
10% offered a salary of more than £52,500 £51,792 £47,900
UK excluding London average salary £42,500 £40,150 £39,000
% change year-on-year
+5.85% +2.94%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2741 2696 3164
As % of all permanent IT jobs located in the East Midlands 86.58% 84.83% 87.94%
Number of salaries quoted 2089 2217 2559
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East Midlands region.

ITSM Salary Trend in the East Midlands

ITSM
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing ITSM across the East Midlands region over the 3 months to 11 February 2016.

ITSM Salary Histogram in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +17 17 £33,000 -22.66%
Northamptonshire +5 12 £21,000 -34.88% 1
Leicestershire -6 2 £29,738 -33.91%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 11 February 2016, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 41 (62.12%) Service Management
2 35 (53.03%) ITIL
3 25 (37.88%) Management Information System
4 24 (36.36%) Analytical Skills
5 18 (27.27%) MS Excel
5 18 (27.27%) Microsoft
5 18 (27.27%) SC Cleared
5 18 (27.27%) Security Cleared
6 17 (25.76%) MS Office
6 17 (25.76%) C
7 15 (22.73%) Business Continuity
8 14 (21.21%) Welsh Language
9 12 (18.18%) Stakeholder Management
9 12 (18.18%) Service Delivery
10 11 (16.67%) Back Office
10 11 (16.67%) ITIL Foundation Certificate
11 10 (15.15%) Marketing
12 9 (13.64%) ITIL V3
12 9 (13.64%) High Availability
12 9 (13.64%) Portfolio Management
13 8 (12.12%) Continuous Improvement
14 7 (10.61%) Finance
14 7 (10.61%) SLA
14 7 (10.61%) CA
14 7 (10.61%) Unicenter
14 7 (10.61%) ITIL Certification
14 7 (10.61%) Analytics
14 7 (10.61%) Problem Management
15 6 (9.09%) Business Development
15 6 (9.09%) ServiceNow

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 11 February 2016, IT jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.55%) Apache
1 3 (4.55%) IIS
1 3 (4.55%) Tomcat
2 1 (1.52%) SharePoint
Applications
1 18 (27.27%) MS Excel
2 17 (25.76%) MS Office
3 2 (3.03%) MS PowerPoint
3 2 (3.03%) MS Project
Business Applications
1 2 (3.03%) BusinessWorks
1 2 (3.03%) Remedy AR System
1 2 (3.03%) Remedy ITSM
Cloud Services
1 3 (4.55%) Amazon AWS
1 3 (4.55%) Microsoft Azure
1 3 (4.55%) PaaS
2 2 (3.03%) IaaS
Communications & Networking
1 1 (1.52%) Cisco Wireless
1 1 (1.52%) Converged Networks
1 1 (1.52%) Internet
1 1 (1.52%) Network Security
1 1 (1.52%) Unified Communications
1 1 (1.52%) VoIP
1 1 (1.52%) VPN
1 1 (1.52%) WAN
1 1 (1.52%) Wireless
Database & Business Intelligence
1 5 (7.58%) Big Data
2 2 (3.03%) BusinessObjects
2 2 (3.03%) RDBMS
2 2 (3.03%) Relational Database
Development Applications
1 3 (4.55%) Team Foundation Server
General
1 14 (21.21%) Welsh Language
2 11 (16.67%) Back Office
3 10 (15.15%) Marketing
4 7 (10.61%) Finance
5 3 (4.55%) Manufacturing
6 1 (1.52%) Telecoms
Job Titles
1 19 (28.79%) Analyst
2 18 (27.27%) Service Analyst
3 16 (24.24%) First Line Help Desk Analyst
3 16 (24.24%) Help Desk Analyst
4 14 (21.21%) Customer Analyst
5 11 (16.67%) IT Manager
6 8 (12.12%) Systems Engineer
7 7 (10.61%) IT Services Manager
7 7 (10.61%) Service Manager
8 5 (7.58%) Business Development Executive
8 5 (7.58%) Head of Delivery
9 4 (6.06%) Business Manager
9 4 (6.06%) Head of Information
9 4 (6.06%) Portfolio Manager
9 4 (6.06%) Project Portfolio Manager
9 4 (6.06%) Sales Executive
10 3 (4.55%) Applications Manager
10 3 (4.55%) IT Project Manager
10 3 (4.55%) Project Manager
10 3 (4.55%) Systems Manager
Libraries, Frameworks & Software Standards
1 3 (4.55%) .NET
2 2 (3.03%) TIBCO EMS
3 1 (1.52%) Middleware
Miscellaneous
1 25 (37.88%) Management Information System
2 24 (36.36%) Analytical Skills
3 4 (6.06%) Credit Risk
4 3 (4.55%) Data Centre
5 2 (3.03%) CMDB
5 2 (3.03%) Data Protection Act
6 1 (1.52%) Data Integration
6 1 (1.52%) Enterprise Software
Operating Systems
1 6 (9.09%) Windows
2 3 (4.55%) Solaris
2 3 (4.55%) Unix
3 2 (3.03%) Linux
3 2 (3.03%) Red Hat Enterprise Linux
Processes & Methodologies
1 41 (62.12%) Service Management
2 35 (53.03%) ITIL
3 15 (22.73%) Business Continuity
4 12 (18.18%) Service Delivery
4 12 (18.18%) Stakeholder Management
5 9 (13.64%) High Availability
5 9 (13.64%) ITIL V3
5 9 (13.64%) Portfolio Management
6 8 (12.12%) Continuous Improvement
7 7 (10.61%) Analytics
7 7 (10.61%) Problem Management
8 6 (9.09%) Business Development
8 6 (9.09%) Change Management
9 5 (7.58%) Marketing Strategy
9 5 (7.58%) Project Governance
9 5 (7.58%) Technical Architecture
10 3 (4.55%) Agile Software Development
10 3 (4.55%) Continuous Integration
10 3 (4.55%) Incident Management
10 3 (4.55%) Kanban
Programming Languages
1 17 (25.76%) C
2 3 (4.55%) SQL
Qualifications
1 18 (27.27%) SC Cleared
1 18 (27.27%) Security Cleared
2 11 (16.67%) ITIL Foundation Certificate
3 7 (10.61%) ITIL Certification
4 4 (6.06%) Degree
5 1 (1.52%) CCNA
5 1 (1.52%) CCNP
5 1 (1.52%) Cisco Certification
Quality Assurance & Compliance
1 7 (10.61%) SLA
2 1 (1.52%) COBIT
System Software
1 3 (4.55%) Docker
1 3 (4.55%) VMware Infrastructure
Systems Management
1 7 (10.61%) Unicenter
2 3 (4.55%) SCCM
Vendors
1 18 (27.27%) Microsoft
2 7 (10.61%) CA
3 6 (9.09%) ServiceNow
4 5 (7.58%) Oracle
5 4 (6.06%) BMC
6 3 (4.55%) Cisco
6 3 (4.55%) VMware
7 2 (3.03%) Red Hat
7 2 (3.03%) Remedy
7 2 (3.03%) Salesforce.com
7 2 (3.03%) TIBCO
Northampton, Northamptonshire
Global Technology Solutions Ltd
Salary: Car allowance + OTE + Benefits
Posted: 13 hours ago