The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 107 96 95
Rank change year-on-year
-11 -1
Permanent jobs citing Service Management 72 75 83
As % of all permanent IT jobs located in the East Midlands 1.98% 2.31% 2.47%
As % of the Processes & Methodologies category 2.41% 3.00% 3.13%
Number of salaries quoted 51 62 71
Average salary £40,857 £47,500 £47,500
Average salary % change year-on-year
-13.98% -
90% offered a salary of more than £20,500 £27,500 £32,500
10% offered a salary of more than £77,500 £65,000 £82,500
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2986 2498 2652
As % of all permanent IT jobs located in the East Midlands 81.99% 76.93% 78.98%
Number of salaries quoted 2513 2077 2266
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 22 September 2014.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -9 23 £21,500 -33.84%
Nottinghamshire -8 20 £40,857 -31.90% 2
Derbyshire -28 14 £97,500 +105.26% 1
Leicestershire +12 13 £43,401 -33.23%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 114 (75.50%) ITIL
2 51 (33.77%) ITSM
3 43 (28.48%) Degree
4 42 (27.81%) Service Delivery
5 33 (21.85%) Change Management
6 31 (20.53%) Continuous Improvement
7 29 (19.21%) Project Management
7 29 (19.21%) Microsoft
8 26 (17.22%) ITIL V3
9 23 (15.23%) SLA
10 22 (14.57%) PRINCE2
10 22 (14.57%) Finance
11 21 (13.91%) Analytical Skills
12 20 (13.25%) Windows
12 20 (13.25%) Release Management
13 19 (12.58%) Active Directory
14 17 (11.26%) Linux
15 16 (10.60%) MS Exchange
15 16 (10.60%) Management Information System
15 16 (10.60%) Retail
15 16 (10.60%) ITIL Foundation Certificate
16 15 (9.93%) Back Office
16 15 (9.93%) VMware
16 15 (9.93%) SQL
16 15 (9.93%) MS Office
17 13 (8.61%) C
17 13 (8.61%) TCP/IP
17 13 (8.61%) VMware Infrastructure
18 12 (7.95%) Root Cause Analysis
18 12 (7.95%) Middleware

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (10.60%) MS Exchange
2 9 (5.96%) IIS
3 6 (3.97%) WebSphere
4 5 (3.31%) Lync
4 5 (3.31%) SharePoint
5 1 (0.66%) Exchange Server 2013
5 1 (0.66%) CMS
5 1 (0.66%) FileNet
5 1 (0.66%) Apache
5 1 (0.66%) Tomcat
5 1 (0.66%) WebSphere Application Server
5 1 (0.66%) WebLogic
Applications
1 15 (9.93%) MS Office
2 11 (7.28%) MS Excel
Business Applications
1 10 (6.62%) Remedy ITSM
2 3 (1.99%) Oracle EBS
3 1 (0.66%) Oracle EBS R12
3 1 (0.66%) Oracle iRecruitment
3 1 (0.66%) SAP Oil and Gas
3 1 (0.66%) Summit
3 1 (0.66%) Maximo
3 1 (0.66%) Oracle HRMS
3 1 (0.66%) Oracle Payroll
Cloud Services
1 6 (3.97%) Cloud Computing
2 5 (3.31%) IaaS
Communications & Networking
1 13 (8.61%) TCP/IP
2 5 (3.31%) Wireless
2 5 (3.31%) Broadband
2 5 (3.31%) LAN
2 5 (3.31%) VoIP
2 5 (3.31%) WAN
3 3 (1.99%) NetScaler
3 3 (1.99%) HTTP
4 2 (1.32%) Intrusion Detection
4 2 (1.32%) Network Security
5 1 (0.66%) Wi-Fi
5 1 (0.66%) DNS
5 1 (0.66%) SMTP
Database & Business Intelligence
1 5 (3.31%) MySQL
1 5 (3.31%) SQL Server
2 2 (1.32%) Oracle Reports
3 1 (0.66%) Oracle Database
3 1 (0.66%) SQL Server 2000
3 1 (0.66%) BusinessObjects
Development Applications
1 2 (1.32%) Oracle Forms
General
1 22 (14.57%) Finance
2 16 (10.60%) Retail
3 15 (9.93%) Back Office
4 10 (6.62%) Billing
5 6 (3.97%) Marketing
6 4 (2.65%) Banking
6 4 (2.65%) Welsh Language
7 3 (1.99%) Telecoms
8 1 (0.66%) Retail Banking
8 1 (0.66%) Legal
8 1 (0.66%) Manufacturing
8 1 (0.66%) Electronics
Job Titles
1 40 (26.49%) Service Manager
2 30 (19.87%) Analyst
3 12 (7.95%) IT Services Manager
3 12 (7.95%) Support Analyst
4 11 (7.28%) Consultant
5 9 (5.96%) Service Analyst
6 8 (5.30%) Technical Consultant
7 7 (4.64%) Delivery Manager
7 7 (4.64%) Change Manager
7 7 (4.64%) Services Delivery Manager
7 7 (4.64%) 1st Line Support
8 6 (3.97%) Release Manager
8 6 (3.97%) Service Desk Analyst
8 6 (3.97%) Change and Release Manager
9 5 (3.31%) Infrastructure Manager
9 5 (3.31%) Technical Manager
9 5 (3.31%) Technical Services Manager
9 5 (3.31%) Systems Engineer
9 5 (3.31%) Applications Support
9 5 (3.31%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 12 (7.95%) Middleware
2 8 (5.30%) .NET
3 6 (3.97%) ASP.NET
4 5 (3.31%) LAMP
5 2 (1.32%) HTML
6 1 (0.66%) jQuery
6 1 (0.66%) Oracle Fusion
6 1 (0.66%) XML
Miscellaneous
1 21 (13.91%) Analytical Skills
2 16 (10.60%) Management Information System
3 6 (3.97%) Statistics
4 5 (3.31%) DataPower
4 5 (3.31%) Mainframe
5 3 (1.99%) User Experience
6 2 (1.32%) CMDB
7 1 (0.66%) Credit Risk
7 1 (0.66%) iSeries
7 1 (0.66%) Computer Science
7 1 (0.66%) DTV
7 1 (0.66%) EFT
7 1 (0.66%) Client/Server
Operating Systems
1 20 (13.25%) Windows
2 17 (11.26%) Linux
3 8 (5.30%) UNIX
4 5 (3.31%) Windows Server 2008
4 5 (3.31%) AIX
4 5 (3.31%) Windows Server 2003
5 2 (1.32%) Windows NT
5 2 (1.32%) Windows 2000
6 1 (0.66%) Windows 7
6 1 (0.66%) Red Hat Enterprise Linux
6 1 (0.66%) Windows XP
Processes & Methodologies
1 114 (75.50%) ITIL
2 51 (33.77%) ITSM
3 42 (27.81%) Service Delivery
4 33 (21.85%) Change Management
5 31 (20.53%) Continuous Improvement
6 29 (19.21%) Project Management
7 26 (17.22%) ITIL V3
8 22 (14.57%) PRINCE2
9 20 (13.25%) Release Management
10 12 (7.95%) Root Cause Analysis
11 10 (6.62%) Infrastructure Management
12 9 (5.96%) Agile Software Development
12 9 (5.96%) Process Management
12 9 (5.96%) Coaching
13 8 (5.30%) Time Management
13 8 (5.30%) Stakeholder Engagement
14 7 (4.64%) Stakeholder Management
14 7 (4.64%) Mentoring
15 6 (3.97%) Line Management
15 6 (3.97%) Validation
Programming Languages
1 15 (9.93%) SQL
2 13 (8.61%) C
3 2 (1.32%) VB
3 2 (1.32%) JavaScript
4 1 (0.66%) Shell Script
4 1 (0.66%) Python
4 1 (0.66%) PL/SQL
4 1 (0.66%) Java
4 1 (0.66%) VBScript
Qualifications
1 43 (28.48%) Degree
2 16 (10.60%) ITIL Foundation Certificate
3 9 (5.96%) SC Cleared
3 9 (5.96%) Security Cleared
3 9 (5.96%) ITIL Certification
4 5 (3.31%) PRINCE2 Practitioner
5 2 (1.32%) MCP
5 2 (1.32%) Microsoft Certification
6 1 (0.66%) APMP
6 1 (0.66%) ISTQB
6 1 (0.66%) MOS
6 1 (0.66%) ISEB
Quality Assurance & Compliance
1 23 (15.23%) SLA
2 2 (1.32%) ISO 9000
3 1 (0.66%) COSO
3 1 (0.66%) ISO/IEC 27001
3 1 (0.66%) QA
3 1 (0.66%) COBIT
3 1 (0.66%) Sarbanes-Oxley
3 1 (0.66%) ISO/IEC 17799
System Software
1 19 (12.58%) Active Directory
2 13 (8.61%) VMware Infrastructure
3 10 (6.62%) Hyper-V
4 5 (3.31%) Xen
4 5 (3.31%) KVM
5 3 (1.99%) XenApp
5 3 (1.99%) XenDesktop
5 3 (1.99%) Microsoft App-V
5 3 (1.99%) VMware ESX
6 2 (1.32%) Microsoft Virtual Server
Systems Management
1 5 (3.31%) SCCM
2 4 (2.65%) OpenView
3 2 (1.32%) Tivoli
3 2 (1.32%) OVSD
4 1 (0.66%) Oracle Identity Management
4 1 (0.66%) BladeLogic
4 1 (0.66%) BMC PATROL
Vendors
1 29 (19.21%) Microsoft
2 15 (9.93%) VMware
3 11 (7.28%) IBM
3 11 (7.28%) BMC
4 10 (6.62%) Remedy
5 8 (5.30%) HP
6 7 (4.64%) Cisco
7 5 (3.31%) Oracle
8 4 (2.65%) Citrix
9 3 (1.99%) SAP
10 2 (1.32%) Computacenter
10 2 (1.32%) ArcSight
10 2 (1.32%) ServiceNow
11 1 (0.66%) Tumbleweed
11 1 (0.66%) Tableau
11 1 (0.66%) Axway
11 1 (0.66%) McAfee
11 1 (0.66%) TIBCO
11 1 (0.66%) webMethods
11 1 (0.66%) Avaya
Derbyshire
Polar Recruitment
Salary: £80000 - £110000 per annum + + Car & Benefits
Posted: 5 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive basic, plus up to 20% bonus, pension and private healthcar
Posted: 10 days ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 12 days ago