The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 80 99 82
Rank change year-on-year
+19 -17
Permanent jobs citing Service Management 102 89 95
As % of all permanent IT jobs located in the East Midlands 3.00% 2.39% 3.16%
As % of the Processes & Methodologies category 3.67% 2.81% 3.90%
Number of salaries quoted 62 46 74
Average salary £44,500 £40,429 £38,000
Average salary % change year-on-year
+10.07% +6.39%
90% offered a salary of more than £20,600 £21,000 £27,602
10% offered a salary of more than £63,679 £70,000 £57,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2779 3163 2438
As % of all permanent IT jobs located in the East Midlands 81.78% 84.78% 81.19%
Number of salaries quoted 2226 2554 2091
Average salary £40,500 £40,000 £38,500
Average salary % change year-on-year
+1.25% +3.89%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 30 March 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +61 47 £45,000 -13.46% 3
Nottinghamshire +6 31 £46,500 +13.81% 1
Northamptonshire -2 17 £21,500 -2.27% 3
Derbyshire -12 5 £15,500 -67.36%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 March 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 151 (77.44%) ITIL
2 57 (29.23%) Microsoft
3 54 (27.69%) ITSM
4 53 (27.18%) Service Delivery
4 53 (27.18%) Finance
5 47 (24.10%) Change Management
6 44 (22.56%) Analytical Skills
7 38 (19.49%) Degree
8 37 (18.97%) ITIL Certification
9 35 (17.95%) SLA
10 34 (17.44%) Management Information System
11 31 (15.90%) MS Excel
11 31 (15.90%) Windows
12 30 (15.38%) MS Office
13 26 (13.33%) Project Management
14 25 (12.82%) Continuous Improvement
15 23 (11.79%) PRINCE2
16 22 (11.28%) ITIL V3
17 20 (10.26%) Incident Management
18 19 (9.74%) Business Continuity
19 18 (9.23%) Stakeholder Engagement
19 18 (9.23%) People Management
20 17 (8.72%) Problem Management
20 17 (8.72%) Active Directory
21 16 (8.21%) Retail
21 16 (8.21%) SC Cleared
21 16 (8.21%) Security Cleared
22 15 (7.69%) Back Office
22 15 (7.69%) Microsoft Certification
23 14 (7.18%) PRINCE

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 March 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (6.15%) MS Exchange
2 11 (5.64%) SharePoint
2 11 (5.64%) Lync
3 5 (2.56%) Exchange Server 2010
3 5 (2.56%) WebSphere
4 3 (1.54%) WebSphere Transformation Extender
5 2 (1.03%) Exchange Server 2007
5 2 (1.03%) Exchange Server 2003
5 2 (1.03%) NetWeaver
6 1 (0.51%) BizTalk Server
6 1 (0.51%) ArcGIS
6 1 (0.51%) FileNet
6 1 (0.51%) CMS
6 1 (0.51%) WebSphere Application Server
6 1 (0.51%) WebLogic
6 1 (0.51%) IIS
6 1 (0.51%) Lotus Domino
6 1 (0.51%) Apache
6 1 (0.51%) Tomcat
6 1 (0.51%) Umbraco
Applications
1 31 (15.90%) MS Excel
2 30 (15.38%) MS Office
3 7 (3.59%) MS PowerPoint
4 2 (1.03%) Spreadsheet
Business Applications
1 5 (2.56%) Remedy ITSM
2 4 (2.05%) Dynamics AX
3 3 (1.54%) Dynamics CRM
4 1 (0.51%) Dynamics NAV
4 1 (0.51%) SAP SCM
4 1 (0.51%) Retail-J
Cloud Services
1 12 (6.15%) Office 365
2 2 (1.03%) Force.com
2 2 (1.03%) Amazon AWS
Communications & Networking
1 11 (5.64%) Firewall
2 8 (4.10%) Intrusion Detection
2 8 (4.10%) Intranet
2 8 (4.10%) TCP/IP
3 7 (3.59%) Internet
3 7 (3.59%) Extranet
4 4 (2.05%) PBX
4 4 (2.05%) VoIP
4 4 (2.05%) SNMP
4 4 (2.05%) Unified Communications
4 4 (2.05%) FCoE
5 2 (1.03%) HSRP
5 2 (1.03%) VRRP
5 2 (1.03%) NAS
5 2 (1.03%) DHCP
5 2 (1.03%) SAN
6 1 (0.51%) ADSL
6 1 (0.51%) Broadband
6 1 (0.51%) HTTP
6 1 (0.51%) MPLS
Database & Business Intelligence
1 6 (3.08%) SQL Server
2 2 (1.03%) Big Data
2 2 (1.03%) Data Warehouse
2 2 (1.03%) SAP BW
3 1 (0.51%) SQL Server Reporting Services
3 1 (0.51%) SQL Server 2005
3 1 (0.51%) SQL Server 2008
3 1 (0.51%) Pentaho
3 1 (0.51%) Data Mining
3 1 (0.51%) RDBMS
3 1 (0.51%) BusinessObjects
3 1 (0.51%) Relational Database
3 1 (0.51%) DB2
Development Applications
1 3 (1.54%) LoadRunner
2 2 (1.03%) Jenkins
3 1 (0.51%) Team Foundation Server
General
1 53 (27.18%) Finance
2 16 (8.21%) Retail
3 15 (7.69%) Back Office
4 13 (6.67%) Telecoms
5 9 (4.62%) Banking
6 8 (4.10%) Welsh Language
7 4 (2.05%) Manufacturing
8 2 (1.03%) Publishing
8 2 (1.03%) Retail Banking
8 2 (1.03%) Marketing
9 1 (0.51%) Advertising
9 1 (0.51%) Legal
Job Titles
1 55 (28.21%) Analyst
2 46 (23.59%) Service Manager
3 14 (7.18%) Service Analyst
3 14 (7.18%) Infrastructure Analyst
3 14 (7.18%) Change Analyst
4 12 (6.15%) Support Analyst
4 12 (6.15%) Applications Support
5 10 (5.13%) Project Manager
6 9 (4.62%) Help Desk Analyst
6 9 (4.62%) Support Manager
7 8 (4.10%) Applications Support Manager
7 8 (4.10%) Applications Manager
8 7 (3.59%) Team Leader
9 6 (3.08%) Systems Analyst
9 6 (3.08%) Services Delivery Manager
9 6 (3.08%) Delivery Manager
10 5 (2.56%) Service Transition Manager
10 5 (2.56%) Service Design Manager
10 5 (2.56%) 2nd Line Support
10 5 (2.56%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 6 (3.08%) Web Services
2 5 (2.56%) Middleware
3 2 (1.03%) HTML
3 2 (1.03%) .NET
3 2 (1.03%) jQuery
3 2 (1.03%) Visualforce
3 2 (1.03%) REST
4 1 (0.51%) XML
4 1 (0.51%) EDI
4 1 (0.51%) ASP.NET
4 1 (0.51%) COM
4 1 (0.51%) JSP
4 1 (0.51%) JSF
4 1 (0.51%) Apache Flex
4 1 (0.51%) Silverlight
Miscellaneous
1 44 (22.56%) Analytical Skills
2 34 (17.44%) Management Information System
3 5 (2.56%) Mainframe
4 2 (1.03%) Replication
4 2 (1.03%) Data Structures
4 2 (1.03%) Open Source
4 2 (1.03%) Statistics
5 1 (0.51%) Taxonomies
5 1 (0.51%) Computer Science
5 1 (0.51%) Credit Risk
5 1 (0.51%) Data Integration
5 1 (0.51%) Visualisation
5 1 (0.51%) VSAM
5 1 (0.51%) Smartphone
5 1 (0.51%) GIS
5 1 (0.51%) Client/Server
5 1 (0.51%) Chip and PIN
5 1 (0.51%) EFT
Operating Systems
1 31 (15.90%) Windows
2 13 (6.67%) Linux
2 13 (6.67%) UNIX
3 5 (2.56%) Windows 7
4 4 (2.05%) Windows Vista
4 4 (2.05%) Windows Server 2008
5 3 (1.54%) Red Hat Enterprise Linux
5 3 (1.54%) Windows Server 2003
6 1 (0.51%) Windows 2000
6 1 (0.51%) Windows NT
6 1 (0.51%) AIX
6 1 (0.51%) Windows 8
Processes & Methodologies
1 151 (77.44%) ITIL
2 54 (27.69%) ITSM
3 53 (27.18%) Service Delivery
4 47 (24.10%) Change Management
5 26 (13.33%) Project Management
6 25 (12.82%) Continuous Improvement
7 23 (11.79%) PRINCE2
8 22 (11.28%) ITIL V3
9 20 (10.26%) Incident Management
10 19 (9.74%) Business Continuity
11 18 (9.23%) Stakeholder Engagement
11 18 (9.23%) People Management
12 17 (8.72%) Problem Management
13 14 (7.18%) PRINCE
14 12 (6.15%) Capacity Management
15 11 (5.64%) Mentoring
15 11 (5.64%) Coaching
16 8 (4.10%) Demand Management
16 8 (4.10%) Stakeholder Management
17 7 (3.59%) E-Commerce
Programming Languages
1 12 (6.15%) C
1 12 (6.15%) SQL
2 3 (1.54%) JavaScript
3 2 (1.03%) PL/SQL
3 2 (1.03%) C#
3 2 (1.03%) Apex Code
3 2 (1.03%) SOQL
3 2 (1.03%) Java
4 1 (0.51%) COBOL
4 1 (0.51%) VBScript
4 1 (0.51%) VB
4 1 (0.51%) VB.NET
4 1 (0.51%) VBA
4 1 (0.51%) Python
4 1 (0.51%) JCL
Qualifications
1 38 (19.49%) Degree
2 37 (18.97%) ITIL Certification
3 16 (8.21%) SC Cleared
3 16 (8.21%) Security Cleared
4 15 (7.69%) Microsoft Certification
5 13 (6.67%) ITIL Foundation Certificate
6 12 (6.15%) MCP
7 4 (2.05%) MCSE
7 4 (2.05%) MCSA
7 4 (2.05%) ISEB
7 4 (2.05%) PRINCE2 Certification
8 3 (1.54%) ACCA
8 3 (1.54%) CIPFA
8 3 (1.54%) CIMA
8 3 (1.54%) MCITP
8 3 (1.54%) ICAEW
9 1 (0.51%) Sun Certification
9 1 (0.51%) Oracle Certification
Quality Assurance & Compliance
1 35 (17.95%) SLA
2 14 (7.18%) Sarbanes-Oxley
3 7 (3.59%) ISO/IEC 27001
4 5 (2.56%) QA
5 1 (0.51%) COBIT
System Software
1 17 (8.72%) Active Directory
2 4 (2.05%) Terminal Services
2 4 (2.05%) VMware Infrastructure
Systems Management
1 13 (6.67%) Puppet
2 10 (5.13%) Opscode Chef
3 4 (2.05%) WMI
4 2 (1.03%) BMC Performance Manager
4 2 (1.03%) Tivoli Storage Manager
4 2 (1.03%) Ansible
5 1 (0.51%) Tivoli
Vendors
1 57 (29.23%) Microsoft
2 8 (4.10%) IBM
3 7 (3.59%) HP
4 6 (3.08%) BMC
4 6 (3.08%) SAP
4 6 (3.08%) Remedy
5 5 (2.56%) SolarWinds
5 5 (2.56%) Oracle
5 5 (2.56%) Cisco
6 4 (2.05%) Cognizant
6 4 (2.05%) VMware
7 3 (1.54%) Red Hat
7 3 (1.54%) EMC
8 2 (1.03%) Dell
8 2 (1.03%) Salesforce.com
8 2 (1.03%) NetApp
8 2 (1.03%) Computacenter
9 1 (0.51%) Axway
9 1 (0.51%) Tumbleweed
9 1 (0.51%) Retek
Northampton, Northamptonshire
Reflex Computer Recruitment Ltd
Salary: Bens
Posted: 2 days ago
Leicester, Leicestershire
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 4 days ago
East Midlands
EMBS- People Transfer
Salary: up to £55k
Posted: 4 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Northampton, Northamptonshire
NAK Consulting
Salary: DOE + Bonus (10%) + Benefits
Posted: 5 days ago
Lutterworth, Leicestershire
Harvey Nash plc
Salary: £30000 - £45000 per annum + 11% bonus + car allowance
Posted: 6 days ago