The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 113 103 100
Rank change year-on-year
-10 -3
Permanent jobs citing Service Management 68 73 75
As % of all permanent IT jobs located in the East Midlands 1.84% 2.23% 2.27%
As % of the Processes & Methodologies category 2.23% 2.92% 2.89%
Number of salaries quoted 49 60 66
Average salary £40,857 £47,500 £45,000
Average salary % change year-on-year
-13.98% +5.55%
90% offered a salary of more than £20,200 £27,500 £32,250
10% offered a salary of more than £81,000 £65,000 £82,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3051 2504 2598
As % of all permanent IT jobs located in the East Midlands 82.68% 76.36% 78.63%
Number of salaries quoted 2568 2098 2226
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 30 September 2014.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -11 24 £21,250 -37.03% 1
Nottinghamshire -4 16 £40,857 -34.62% 4
Leicestershire +12 13 £43,401 -33.23%
Derbyshire -25 13 £97,500 +105.26% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 107 (74.83%) ITIL
2 48 (33.57%) ITSM
3 39 (27.27%) Service Delivery
3 39 (27.27%) Degree
4 32 (22.38%) Change Management
5 31 (21.68%) Continuous Improvement
6 29 (20.28%) Microsoft
7 27 (18.88%) Project Management
8 24 (16.78%) ITIL V3
9 23 (16.08%) SLA
10 22 (15.38%) Finance
11 21 (14.69%) Analytical Skills
12 19 (13.29%) PRINCE2
12 19 (13.29%) Release Management
13 18 (12.59%) Windows
13 18 (12.59%) Active Directory
14 17 (11.89%) ITIL Foundation Certificate
15 16 (11.19%) Linux
15 16 (11.19%) MS Office
15 16 (11.19%) Management Information System
16 15 (10.49%) MS Exchange
16 15 (10.49%) Retail
17 14 (9.79%) C
17 14 (9.79%) VMware
18 13 (9.09%) Back Office
18 13 (9.09%) SQL
19 12 (8.39%) MS Excel
19 12 (8.39%) TCP/IP
19 12 (8.39%) Middleware
19 12 (8.39%) VMware Infrastructure

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (10.49%) MS Exchange
2 8 (5.59%) IIS
3 6 (4.20%) WebSphere
4 5 (3.50%) Lync
4 5 (3.50%) SharePoint
5 1 (0.70%) Exchange Server 2013
5 1 (0.70%) FileNet
5 1 (0.70%) CMS
5 1 (0.70%) Apache
5 1 (0.70%) Tomcat
5 1 (0.70%) WebSphere Application Server
5 1 (0.70%) WebLogic
Applications
1 16 (11.19%) MS Office
2 12 (8.39%) MS Excel
Business Applications
1 9 (6.29%) Remedy ITSM
2 3 (2.10%) Oracle EBS
3 1 (0.70%) Oracle HRMS
3 1 (0.70%) Oracle Payroll
3 1 (0.70%) Maximo
3 1 (0.70%) Summit
3 1 (0.70%) Oracle iRecruitment
3 1 (0.70%) SAP Oil and Gas
3 1 (0.70%) Oracle EBS R12
Cloud Services
1 5 (3.50%) Cloud Computing
2 4 (2.80%) IaaS
Communications & Networking
1 12 (8.39%) TCP/IP
2 5 (3.50%) Wireless
2 5 (3.50%) Broadband
2 5 (3.50%) LAN
2 5 (3.50%) VoIP
2 5 (3.50%) WAN
3 3 (2.10%) HTTP
3 3 (2.10%) NetScaler
4 2 (1.40%) Intrusion Detection
4 2 (1.40%) Network Security
5 1 (0.70%) DNS
5 1 (0.70%) Wi-Fi
5 1 (0.70%) SMTP
Database & Business Intelligence
1 4 (2.80%) MySQL
1 4 (2.80%) SQL Server
2 2 (1.40%) Oracle Reports
3 1 (0.70%) BusinessObjects
3 1 (0.70%) SQL Server 2000
3 1 (0.70%) Oracle Database
Development Applications
1 2 (1.40%) Oracle Forms
General
1 22 (15.38%) Finance
2 15 (10.49%) Retail
3 13 (9.09%) Back Office
4 9 (6.29%) Billing
5 6 (4.20%) Marketing
6 4 (2.80%) Welsh Language
6 4 (2.80%) Banking
7 3 (2.10%) Telecoms
8 2 (1.40%) Legal
9 1 (0.70%) Manufacturing
9 1 (0.70%) Electronics
9 1 (0.70%) Retail Banking
Job Titles
1 38 (26.57%) Service Manager
2 30 (20.98%) Analyst
3 12 (8.39%) Support Analyst
4 11 (7.69%) Consultant
4 11 (7.69%) IT Services Manager
5 10 (6.99%) Service Analyst
6 8 (5.59%) Technical Consultant
7 7 (4.90%) Delivery Manager
7 7 (4.90%) Services Delivery Manager
7 7 (4.90%) Change Manager
7 7 (4.90%) 1st Line Support
8 6 (4.20%) Release Manager
8 6 (4.20%) Service Desk Analyst
8 6 (4.20%) Change and Release Manager
9 5 (3.50%) Technical Manager
9 5 (3.50%) Technical Services Manager
9 5 (3.50%) Infrastructure Analyst
9 5 (3.50%) Help Desk Analyst
9 5 (3.50%) Programme Manager
10 4 (2.80%) Systems Engineer
Libraries, Frameworks & Software Standards
1 12 (8.39%) Middleware
2 7 (4.90%) .NET
3 5 (3.50%) ASP.NET
4 4 (2.80%) LAMP
5 2 (1.40%) HTML
6 1 (0.70%) XML
6 1 (0.70%) jQuery
6 1 (0.70%) Oracle Fusion
Miscellaneous
1 21 (14.69%) Analytical Skills
2 16 (11.19%) Management Information System
3 6 (4.20%) Statistics
4 5 (3.50%) DataPower
4 5 (3.50%) Mainframe
5 2 (1.40%) User Experience
6 1 (0.70%) iSeries
6 1 (0.70%) Client/Server
6 1 (0.70%) EFT
6 1 (0.70%) DTV
6 1 (0.70%) Computer Science
6 1 (0.70%) CMDB
6 1 (0.70%) Credit Risk
Operating Systems
1 18 (12.59%) Windows
2 16 (11.19%) Linux
3 8 (5.59%) UNIX
4 5 (3.50%) AIX
4 5 (3.50%) Windows Server 2003
4 5 (3.50%) Windows Server 2008
5 2 (1.40%) Windows 2000
5 2 (1.40%) Windows NT
6 1 (0.70%) Windows XP
6 1 (0.70%) Red Hat Enterprise Linux
6 1 (0.70%) Windows 7
Processes & Methodologies
1 107 (74.83%) ITIL
2 48 (33.57%) ITSM
3 39 (27.27%) Service Delivery
4 32 (22.38%) Change Management
5 31 (21.68%) Continuous Improvement
6 27 (18.88%) Project Management
7 24 (16.78%) ITIL V3
8 19 (13.29%) Release Management
8 19 (13.29%) PRINCE2
9 11 (7.69%) Root Cause Analysis
10 9 (6.29%) Infrastructure Management
10 9 (6.29%) Coaching
10 9 (6.29%) Process Management
11 8 (5.59%) Agile Software Development
11 8 (5.59%) Time Management
12 7 (4.90%) Stakeholder Engagement
12 7 (4.90%) Mentoring
12 7 (4.90%) Stakeholder Management
13 6 (4.20%) Incident Management
13 6 (4.20%) Problem Management
Programming Languages
1 14 (9.79%) C
2 13 (9.09%) SQL
3 2 (1.40%) VB
3 2 (1.40%) JavaScript
4 1 (0.70%) PL/SQL
4 1 (0.70%) Java
4 1 (0.70%) Python
4 1 (0.70%) Shell Script
4 1 (0.70%) VBScript
Qualifications
1 39 (27.27%) Degree
2 17 (11.89%) ITIL Foundation Certificate
3 10 (6.99%) SC Cleared
3 10 (6.99%) Security Cleared
4 8 (5.59%) ITIL Certification
5 5 (3.50%) PRINCE2 Practitioner
6 3 (2.10%) Microsoft Certification
7 2 (1.40%) MCP
8 1 (0.70%) ISEB
8 1 (0.70%) MOS
8 1 (0.70%) ISTQB
8 1 (0.70%) APMP
Quality Assurance & Compliance
1 23 (16.08%) SLA
2 2 (1.40%) ISO 9000
3 1 (0.70%) ISO/IEC 17799
3 1 (0.70%) Sarbanes-Oxley
3 1 (0.70%) ISO/IEC 27001
3 1 (0.70%) COBIT
3 1 (0.70%) QA
3 1 (0.70%) COSO
System Software
1 18 (12.59%) Active Directory
2 12 (8.39%) VMware Infrastructure
3 9 (6.29%) Hyper-V
4 4 (2.80%) Xen
4 4 (2.80%) KVM
5 3 (2.10%) VMware ESX
5 3 (2.10%) XenApp
5 3 (2.10%) XenDesktop
6 2 (1.40%) Microsoft App-V
6 2 (1.40%) Microsoft Virtual Server
Systems Management
1 4 (2.80%) SCCM
2 3 (2.10%) OpenView
3 2 (1.40%) OVSD
4 1 (0.70%) BladeLogic
4 1 (0.70%) Tivoli
4 1 (0.70%) BMC PATROL
4 1 (0.70%) Oracle Identity Management
Vendors
1 29 (20.28%) Microsoft
2 14 (9.79%) VMware
3 10 (6.99%) BMC
3 10 (6.99%) IBM
4 9 (6.29%) Remedy
5 7 (4.90%) HP
5 7 (4.90%) Cisco
6 5 (3.50%) Oracle
7 4 (2.80%) Citrix
8 3 (2.10%) SAP
9 2 (1.40%) Computacenter
9 2 (1.40%) ArcSight
10 1 (0.70%) Tableau
10 1 (0.70%) ServiceNow
10 1 (0.70%) McAfee
10 1 (0.70%) Axway
10 1 (0.70%) Tumbleweed
10 1 (0.70%) NetApp
10 1 (0.70%) Red Hat
10 1 (0.70%) TIBCO
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 6 days ago
Derbyshire
Polar Recruitment
Salary: £80000 - £110000 per annum + + Car & Benefits
Posted: 6 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive basic, plus up to 20% bonus, pension and private healthcar
Posted: 19 days ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 21 days ago