The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 108 100 95
Rank change year-on-year
-8 -5
Permanent jobs citing Service Management 69 73 88
As % of all permanent IT jobs located in the East Midlands 1.86% 2.25% 2.59%
As % of the Processes & Methodologies category 2.27% 2.93% 3.32%
Number of salaries quoted 48 56 74
Average salary £40,857 £45,000 £47,000
Average salary % change year-on-year
-9.20% -4.25%
90% offered a salary of more than £20,850 £23,979 £32,500
10% offered a salary of more than £68,750 £65,000 £82,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3041 2495 2648
As % of all permanent IT jobs located in the East Midlands 81.92% 76.98% 78.00%
Number of salaries quoted 2510 2041 2258
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 2 September 2014.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -8 21 £21,500 -36.29% 4
Nottinghamshire -3 17 £40,857 -22.17% 2
Derbyshire -12 16 £97,500 +105.26% 1
Leicestershire +9 13 £43,401 -3.55% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 2 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 116 (76.82%) ITIL
2 51 (33.77%) ITSM
3 49 (32.45%) Degree
4 48 (31.79%) Service Delivery
5 32 (21.19%) Change Management
6 30 (19.87%) Continuous Improvement
7 29 (19.21%) Project Management
8 28 (18.54%) ITIL V3
9 24 (15.89%) Microsoft
10 23 (15.23%) SLA
11 21 (13.91%) Finance
12 20 (13.25%) Back Office
12 20 (13.25%) Windows
12 20 (13.25%) Release Management
13 19 (12.58%) PRINCE2
13 19 (12.58%) Active Directory
14 17 (11.26%) MS Exchange
15 16 (10.60%) Linux
15 16 (10.60%) SQL
15 16 (10.60%) VMware
15 16 (10.60%) Retail
16 15 (9.93%) ITIL Foundation Certificate
17 14 (9.27%) Management Information System
18 13 (8.61%) TCP/IP
18 13 (8.61%) VMware Infrastructure
19 12 (7.95%) IBM
19 12 (7.95%) Middleware
20 11 (7.28%) BMC
20 11 (7.28%) Infrastructure Management
21 10 (6.62%) Root Cause Analysis

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 2 September 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (11.26%) MS Exchange
2 10 (6.62%) IIS
3 6 (3.97%) WebSphere
4 5 (3.31%) Lync
4 5 (3.31%) SharePoint
5 1 (0.66%) Exchange Server 2013
5 1 (0.66%) FileNet
5 1 (0.66%) CMS
5 1 (0.66%) Apache
5 1 (0.66%) Tomcat
5 1 (0.66%) WebSphere Application Server
5 1 (0.66%) WebLogic
Applications
1 9 (5.96%) MS Office
2 6 (3.97%) MS Excel
Business Applications
1 10 (6.62%) Remedy ITSM
2 3 (1.99%) Oracle EBS
3 1 (0.66%) Oracle HRMS
3 1 (0.66%) Oracle Payroll
3 1 (0.66%) Maximo
3 1 (0.66%) Summit
3 1 (0.66%) Oracle iRecruitment
3 1 (0.66%) SAP Oil and Gas
3 1 (0.66%) Oracle EBS R12
Cloud Services
1 6 (3.97%) Cloud Computing
2 5 (3.31%) IaaS
Communications & Networking
1 13 (8.61%) TCP/IP
2 5 (3.31%) Broadband
2 5 (3.31%) LAN
2 5 (3.31%) VoIP
2 5 (3.31%) WAN
2 5 (3.31%) Wireless
3 3 (1.99%) HTTP
3 3 (1.99%) NetScaler
4 2 (1.32%) Intrusion Detection
4 2 (1.32%) Network Security
5 1 (0.66%) Unified Communications
5 1 (0.66%) SMTP
5 1 (0.66%) DNS
5 1 (0.66%) SAN
5 1 (0.66%) Wi-Fi
Database & Business Intelligence
1 5 (3.31%) MySQL
1 5 (3.31%) SQL Server
2 2 (1.32%) Oracle Reports
3 1 (0.66%) BusinessObjects
3 1 (0.66%) SQL Server 2000
Development Applications
1 2 (1.32%) Oracle Forms
General
1 21 (13.91%) Finance
2 20 (13.25%) Back Office
3 16 (10.60%) Retail
4 8 (5.30%) Billing
5 5 (3.31%) Marketing
6 4 (2.65%) Banking
7 3 (1.99%) Welsh Language
8 2 (1.32%) Telecoms
9 1 (0.66%) Electronics
9 1 (0.66%) Aerospace
9 1 (0.66%) Legal
9 1 (0.66%) Manufacturing
9 1 (0.66%) Retail Banking
Job Titles
1 45 (29.80%) Service Manager
2 26 (17.22%) Analyst
3 16 (10.60%) IT Services Manager
4 11 (7.28%) Consultant
5 10 (6.62%) Support Analyst
6 9 (5.96%) Services Delivery Manager
6 9 (5.96%) Delivery Manager
7 8 (5.30%) Technical Consultant
8 7 (4.64%) Service Analyst
8 7 (4.64%) Change Manager
8 7 (4.64%) 1st Line Support
8 7 (4.64%) Infrastructure Manager
9 6 (3.97%) Service Desk Analyst
9 6 (3.97%) Release Manager
9 6 (3.97%) Change and Release Manager
10 5 (3.31%) Service Transition Manager
10 5 (3.31%) Applications Support
10 5 (3.31%) Infrastructure Analyst
10 5 (3.31%) Systems Engineer
10 5 (3.31%) Technical Manager
Libraries, Frameworks & Software Standards
1 12 (7.95%) Middleware
2 8 (5.30%) .NET
3 6 (3.97%) ASP.NET
4 5 (3.31%) LAMP
5 2 (1.32%) XML
5 2 (1.32%) HTML
6 1 (0.66%) jQuery
6 1 (0.66%) Oracle Fusion
Miscellaneous
1 14 (9.27%) Management Information System
2 6 (3.97%) Statistics
3 5 (3.31%) DataPower
3 5 (3.31%) Mainframe
4 3 (1.99%) CMDB
5 1 (0.66%) Credit Risk
5 1 (0.66%) iSeries
5 1 (0.66%) Computer Science
5 1 (0.66%) Client/Server
5 1 (0.66%) EFT
5 1 (0.66%) DTV
Operating Systems
1 20 (13.25%) Windows
2 16 (10.60%) Linux
3 7 (4.64%) UNIX
4 5 (3.31%) AIX
4 5 (3.31%) Windows Server 2003
4 5 (3.31%) Windows Server 2008
5 2 (1.32%) Windows 2000
5 2 (1.32%) Windows NT
6 1 (0.66%) Windows XP
6 1 (0.66%) Red Hat Enterprise Linux
6 1 (0.66%) Windows 7
Processes & Methodologies
1 116 (76.82%) ITIL
2 51 (33.77%) ITSM
3 48 (31.79%) Service Delivery
4 32 (21.19%) Change Management
5 30 (19.87%) Continuous Improvement
6 29 (19.21%) Project Management
7 28 (18.54%) ITIL V3
8 20 (13.25%) Release Management
9 19 (12.58%) PRINCE2
10 11 (7.28%) Infrastructure Management
11 10 (6.62%) Root Cause Analysis
12 9 (5.96%) Stakeholder Engagement
12 9 (5.96%) Process Management
13 8 (5.30%) Stakeholder Management
14 6 (3.97%) Validation
14 6 (3.97%) Business Continuity
14 6 (3.97%) Supplier Management
15 5 (3.31%) Problem Management
15 5 (3.31%) Time Management
15 5 (3.31%) Coaching
Programming Languages
1 16 (10.60%) SQL
2 6 (3.97%) C
3 2 (1.32%) JavaScript
3 2 (1.32%) VB
4 1 (0.66%) Python
4 1 (0.66%) Shell Script
4 1 (0.66%) VBScript
4 1 (0.66%) PL/SQL
4 1 (0.66%) Java
Qualifications
1 49 (32.45%) Degree
2 15 (9.93%) ITIL Foundation Certificate
3 9 (5.96%) ITIL Certification
4 4 (2.65%) SC Cleared
4 4 (2.65%) Security Cleared
5 2 (1.32%) PRINCE2 Practitioner
6 1 (0.66%) MOS
6 1 (0.66%) ISTQB
6 1 (0.66%) APMP
6 1 (0.66%) ISEB
Quality Assurance & Compliance
1 23 (15.23%) SLA
2 2 (1.32%) COBIT
3 1 (0.66%) QA
3 1 (0.66%) COSO
3 1 (0.66%) Sarbanes-Oxley
3 1 (0.66%) ISO/IEC 27001
3 1 (0.66%) ISO/IEC 17799
System Software
1 19 (12.58%) Active Directory
2 13 (8.61%) VMware Infrastructure
3 10 (6.62%) Hyper-V
4 5 (3.31%) Xen
4 5 (3.31%) KVM
5 4 (2.65%) Microsoft App-V
6 3 (1.99%) VMware ESX
6 3 (1.99%) XenApp
6 3 (1.99%) XenDesktop
7 2 (1.32%) Microsoft Virtual Server
Systems Management
1 4 (2.65%) SCCM
2 3 (1.99%) OpenView
2 3 (1.99%) Tivoli
3 1 (0.66%) BMC PATROL
3 1 (0.66%) BladeLogic
3 1 (0.66%) Oracle Identity Management
Vendors
1 24 (15.89%) Microsoft
2 16 (10.60%) VMware
3 12 (7.95%) IBM
4 11 (7.28%) BMC
5 10 (6.62%) Remedy
6 7 (4.64%) HP
7 6 (3.97%) Cisco
8 4 (2.65%) Oracle
8 4 (2.65%) Citrix
8 4 (2.65%) ServiceNow
9 3 (1.99%) SAP
10 2 (1.32%) Computacenter
10 2 (1.32%) ArcSight
11 1 (0.66%) Tableau
11 1 (0.66%) McAfee
11 1 (0.66%) Axway
11 1 (0.66%) Tumbleweed
11 1 (0.66%) NetApp
11 1 (0.66%) Red Hat
11 1 (0.66%) TIBCO
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Polar Recruitment
Salary: £80000 - £110000 per annum + + Car & Benefits
Posted: Yesterday
Northampton, Northamptonshire
Circle Recruitment
Salary: £20000 - £23000 per annum + bonus+bens
Posted: 4 days ago
Northampton, Northamptonshire
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Salary: Unspecified plus 25 days holiday + pension + additional benefits
Posted: 5 days ago
Northamptonshire
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Salary: £17000 - £19000 per annum
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Salary: £34000 - £40000 per annum + great benefits
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Leicester
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Posted: 25 days ago