The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 85 109 105
Rank change year-on-year
+24 -4
Permanent jobs citing Service Management 100 69 72
As % of all permanent IT jobs located in the East Midlands 2.74% 1.84% 2.25%
As % of the Processes & Methodologies category 3.15% 2.23% 2.86%
Number of salaries quoted 74 46 54
Average salary £41,674 £40,857 £35,000
Average salary % change year-on-year
+1.99% +16.73%
90% offered a salary of more than £21,000 £21,500 £26,000
10% offered a salary of more than £60,000 £53,000 £65,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3170 3091 2517
As % of all permanent IT jobs located in the East Midlands 86.92% 82.21% 78.66%
Number of salaries quoted 2639 2576 2118
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 31 July 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +15 32 £37,500 +13.63% 1
Nottinghamshire +8 31 £45,000 +10.14% 4
Leicestershire +15 18 £35,500 -18.20% 2
Derbyshire -8 17 £60,000 - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 141 (62.95%) ITIL
2 58 (25.89%) ITSM
3 57 (25.45%) Finance
4 52 (23.21%) Service Delivery
5 51 (22.77%) Management Information System
6 47 (20.98%) Microsoft
7 43 (19.20%) Change Management
7 43 (19.20%) Analytical Skills
8 41 (18.30%) SLA
9 39 (17.41%) MS Excel
10 38 (16.96%) MS Office
10 38 (16.96%) ITIL Certification
11 33 (14.73%) Windows
12 32 (14.29%) Project Management
12 32 (14.29%) Continuous Improvement
13 31 (13.84%) Degree
14 29 (12.95%) Incident Management
15 27 (12.05%) Problem Management
16 26 (11.61%) Business Continuity
17 24 (10.71%) Oracle
18 22 (9.82%) Stakeholder Management
19 20 (8.93%) Linux
20 19 (8.48%) C
21 18 (8.04%) Security Cleared
21 18 (8.04%) ITIL Foundation Certificate
22 17 (7.59%) SC Cleared
22 17 (7.59%) People Management
22 17 (7.59%) Data Centre
22 17 (7.59%) Retail
22 17 (7.59%) PRINCE2

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 31 July 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.25%) MS Exchange
2 13 (5.80%) SharePoint
3 10 (4.46%) Exchange Server 2010
4 6 (2.68%) IIS
5 4 (1.79%) Apache
5 4 (1.79%) WebSphere
5 4 (1.79%) Lync
6 3 (1.34%) Umbraco
6 3 (1.34%) WebSphere Transformation Extender
7 2 (0.89%) CMS
8 1 (0.45%) ArcGIS
Applications
1 39 (17.41%) MS Excel
2 38 (16.96%) MS Office
3 3 (1.34%) MS PowerPoint
4 2 (0.89%) Spreadsheet
4 2 (0.89%) MS Visio
Business Applications
1 6 (2.68%) SAP ERP
2 2 (0.89%) SAP SD
2 2 (0.89%) Oracle EBS
2 2 (0.89%) SAP CRM
3 1 (0.45%) Retail-J
3 1 (0.45%) Remedy ITSM
3 1 (0.45%) Oracle BPM
3 1 (0.45%) Oracle Payables
3 1 (0.45%) Oracle Receivables
Cloud Services
1 6 (2.68%) Office 365
2 4 (1.79%) Amazon AWS
3 2 (0.89%) SaaS
3 2 (0.89%) Microsoft Azure
Communications & Networking
1 6 (2.68%) Firewall
2 5 (2.23%) Intrusion Detection
3 4 (1.79%) Network Security
3 4 (1.79%) Unified Communications
3 4 (1.79%) PBX
3 4 (1.79%) VoIP
3 4 (1.79%) TCP/IP
4 2 (0.89%) SAN
4 2 (0.89%) SNMP
4 2 (0.89%) FCoE
5 1 (0.45%) HSRP
5 1 (0.45%) NAS
5 1 (0.45%) VLAN
5 1 (0.45%) SMS
5 1 (0.45%) Intranet
5 1 (0.45%) MPLS
5 1 (0.45%) VRRP
Database & Business Intelligence
1 15 (6.70%) SQL Server
2 11 (4.91%) Relational Database
3 8 (3.57%) MySQL
4 7 (3.13%) RDBMS
5 4 (1.79%) DB2
5 4 (1.79%) Big Data
6 3 (1.34%) Pentaho
6 3 (1.34%) SQL Server Reporting Services
7 2 (0.89%) SQL Server 2005
7 2 (0.89%) SAP HANA
7 2 (0.89%) BusinessObjects
8 1 (0.45%) Oracle Database 10g
8 1 (0.45%) Crystal Reports
8 1 (0.45%) Oracle Reports
8 1 (0.45%) Oracle Database
8 1 (0.45%) Oracle Database 11g
8 1 (0.45%) Oracle BI EE
Development Applications
1 9 (4.02%) Team Foundation Server
2 4 (1.79%) Jenkins
3 2 (0.89%) Visual Studio
3 2 (0.89%) LoadRunner
3 2 (0.89%) PowerDesigner
4 1 (0.45%) Oracle Forms
General
1 57 (25.45%) Finance
2 17 (7.59%) Retail
3 14 (6.25%) Welsh Language
4 11 (4.91%) Telecoms
4 11 (4.91%) Banking
5 8 (3.57%) Marketing
6 7 (3.13%) Back Office
7 6 (2.68%) Manufacturing
7 6 (2.68%) German Language
8 2 (0.89%) Italian Language
8 2 (0.89%) Spanish Language
8 2 (0.89%) French Language
8 2 (0.89%) Games
8 2 (0.89%) Aerospace
9 1 (0.45%) Advertising
9 1 (0.45%) Billing
Job Titles
1 75 (33.48%) Analyst
2 57 (25.45%) Service Manager
3 19 (8.48%) Applications Support
4 18 (8.04%) Help Desk Analyst
5 16 (7.14%) Services Delivery Manager
5 16 (7.14%) Delivery Manager
6 13 (5.80%) Project Manager
6 13 (5.80%) Support Analyst
7 10 (4.46%) Service Analyst
7 10 (4.46%) Support Manager
7 10 (4.46%) Applications Support Manager
7 10 (4.46%) Applications Manager
8 9 (4.02%) Developer
9 8 (3.57%) Applications Support Analyst
10 7 (3.13%) Systems Analyst
10 7 (3.13%) Technical Analyst
10 7 (3.13%) Change Analyst
11 6 (2.68%) Technical Manager
11 6 (2.68%) Technical Services Manager
11 6 (2.68%) Senior Systems Engineer
Libraries, Frameworks & Software Standards
1 12 (5.36%) HTML
1 12 (5.36%) .NET
2 9 (4.02%) ASP.NET
3 7 (3.13%) Web Services
4 6 (2.68%) CSS
4 6 (2.68%) LINQ
5 3 (1.34%) XML
5 3 (1.34%) Middleware
6 2 (0.89%) .NET Framework
6 2 (0.89%) SOAP
6 2 (0.89%) REST
7 1 (0.45%) Apache Flex
7 1 (0.45%) Silverlight
7 1 (0.45%) WebCenter
7 1 (0.45%) JSF
7 1 (0.45%) EDI
7 1 (0.45%) JSP
Miscellaneous
1 51 (22.77%) Management Information System
2 43 (19.20%) Analytical Skills
3 17 (7.59%) Data Centre
4 13 (5.80%) Computer Science
5 10 (4.46%) Mainframe
6 6 (2.68%) Hybrid Cloud
7 3 (1.34%) CMDB
7 3 (1.34%) Chip and PIN
7 3 (1.34%) VSAM
8 2 (0.89%) Client/Server
9 1 (0.45%) Replication
9 1 (0.45%) Thin Client
9 1 (0.45%) GIS
9 1 (0.45%) Credit Risk
9 1 (0.45%) Fat Client
9 1 (0.45%) IBM Mainframe
9 1 (0.45%) Visualisation
9 1 (0.45%) Distributed Denial-of-Service
Operating Systems
1 33 (14.73%) Windows
2 20 (8.93%) Linux
3 16 (7.14%) UNIX
4 8 (3.57%) Windows Server 2008
5 4 (1.79%) Windows 2000
5 4 (1.79%) Windows NT
6 3 (1.34%) Red Hat Enterprise Linux
6 3 (1.34%) Windows Server 2012
7 1 (0.45%) Windows 8
7 1 (0.45%) AIX
7 1 (0.45%) Solaris
7 1 (0.45%) Windows XP
7 1 (0.45%) Windows Server 2003
Processes & Methodologies
1 141 (62.95%) ITIL
2 58 (25.89%) ITSM
3 52 (23.21%) Service Delivery
4 43 (19.20%) Change Management
5 32 (14.29%) Project Management
5 32 (14.29%) Continuous Improvement
6 29 (12.95%) Incident Management
7 27 (12.05%) Problem Management
8 26 (11.61%) Business Continuity
9 22 (9.82%) Stakeholder Management
10 17 (7.59%) PRINCE2
10 17 (7.59%) People Management
11 16 (7.14%) ITIL V3
12 15 (6.70%) Capacity Management
13 14 (6.25%) Demand Management
14 11 (4.91%) Stakeholder Engagement
14 11 (4.91%) ERP
14 11 (4.91%) Configuration Management
15 9 (4.02%) Information Security
15 9 (4.02%) Agile Software Development
Programming Languages
1 19 (8.48%) C
2 16 (7.14%) SQL
3 9 (4.02%) C#
4 8 (3.57%) JavaScript
5 4 (1.79%) JCL
5 4 (1.79%) Java
6 3 (1.34%) COBOL
7 2 (0.89%) PL/SQL
7 2 (0.89%) VB
7 2 (0.89%) PowerShell
8 1 (0.45%) VBScript
8 1 (0.45%) VB.NET
8 1 (0.45%) VBA
8 1 (0.45%) Python
Qualifications
1 38 (16.96%) ITIL Certification
2 31 (13.84%) Degree
3 18 (8.04%) Security Cleared
3 18 (8.04%) ITIL Foundation Certificate
4 17 (7.59%) SC Cleared
5 6 (2.68%) MCSE
5 6 (2.68%) Microsoft Certification
6 4 (1.79%) HNC
6 4 (1.79%) HND
6 4 (1.79%) PRINCE2 Certification
7 2 (0.89%) Oracle Certification
7 2 (0.89%) SAP Certification
8 1 (0.45%) Sun Certification
8 1 (0.45%) BC Cleared
8 1 (0.45%) NVQ Level 4
Quality Assurance & Compliance
1 41 (18.30%) SLA
2 4 (1.79%) Sarbanes-Oxley
3 1 (0.45%) ISO/IEC 27001
System Software
1 12 (5.36%) Active Directory
2 2 (0.89%) VMware Infrastructure
2 2 (0.89%) XenApp
2 2 (0.89%) XenDesktop
Systems Management
1 15 (6.70%) Puppet
2 12 (5.36%) Opscode Chef
3 4 (1.79%) Ansible
4 3 (1.34%) Nessus
4 3 (1.34%) Nmap
5 2 (0.89%) WMI
Vendors
1 47 (20.98%) Microsoft
2 24 (10.71%) Oracle
3 12 (5.36%) PeopleSoft
4 8 (3.57%) SAP
5 7 (3.13%) Remedy
6 6 (2.68%) IBM
7 5 (2.23%) Salesforce.com
8 4 (1.79%) BT
8 4 (1.79%) Computacenter
8 4 (1.79%) ArcSight
8 4 (1.79%) Cisco
9 3 (1.34%) Red Hat
9 3 (1.34%) Citrix
9 3 (1.34%) BMC
10 2 (0.89%) Cognizant
10 2 (0.89%) Sage
10 2 (0.89%) Sun
10 2 (0.89%) HP
10 2 (0.89%) Unisys
10 2 (0.89%) SolarWinds
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £40000.00 per annum + Company Car or £5k Allowance
Posted: Yesterday
Leicester, Leicestershire
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 5 days ago
Nottingham
Experian
Salary: £Competitive + Excellent Benefits
Posted: 9 days ago
Nottinghamshire
Capita - ITIN
Salary: £16000 - £18000 per annum + Benefits
Posted: 11 days ago
Nottingham
Capita - ITIN
Salary: £40000 - £45000 per annum
Posted: 12 days ago
Nottingham
Experian
Salary: £competitive + excellent benefits
Posted: 17 days ago
Derbyshire
Capgemini
Posted: 18 days ago