The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 74 110 102
Rank change year-on-year
+36 -8
Permanent jobs citing Service Management 120 75 72
As % of all permanent IT jobs located in the East Midlands 3.23% 1.96% 2.25%
As % of the Processes & Methodologies category 3.77% 2.38% 2.79%
Number of salaries quoted 86 53 54
Average salary £44,000 £40,000 £41,400
Average salary % change year-on-year
+10.00% -3.38%
90% offered a salary of more than £21,500 £21,500 £30,750
10% offered a salary of more than £61,250 £67,000 £50,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3179 3155 2582
As % of all permanent IT jobs located in the East Midlands 85.62% 82.66% 80.71%
Number of salaries quoted 2654 2611 2189
Average salary £42,500 £40,000 £38,500
Average salary % change year-on-year
+6.25% +3.89%
90% offered a salary of more than £27,500 £28,500 £27,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 30 June 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 41 £45,000 +10.14% 5
Northamptonshire +1 28 £42,500 +97.67% 2
Derbyshire +9 24 £60,000 +6.66% 2
Leicestershire +26 23 £37,500 -31.81%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 June 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 149 (67.12%) ITIL
2 60 (27.03%) Finance
3 59 (26.58%) Service Delivery
4 50 (22.52%) ITSM
5 45 (20.27%) Change Management
6 42 (18.92%) ITIL Certification
7 41 (18.47%) Management Information System
8 40 (18.02%) Microsoft
8 40 (18.02%) SLA
9 35 (15.77%) Continuous Improvement
10 31 (13.96%) Windows
10 31 (13.96%) MS Excel
10 31 (13.96%) Project Management
11 30 (13.51%) MS Office
11 30 (13.51%) Incident Management
11 30 (13.51%) Analytical Skills
12 29 (13.06%) Degree
13 28 (12.61%) Problem Management
14 24 (10.81%) Oracle
14 24 (10.81%) People Management
15 20 (9.01%) Data Centre
15 20 (9.01%) Linux
16 19 (8.56%) PRINCE2
16 19 (8.56%) Business Continuity
16 19 (8.56%) Retail
16 19 (8.56%) ITIL V3
17 17 (7.66%) Stakeholder Engagement
18 16 (7.21%) Puppet
19 15 (6.76%) Capacity Management
19 15 (6.76%) Demand Management

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 June 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (6.76%) MS Exchange
2 11 (4.95%) SharePoint
3 10 (4.50%) Exchange Server 2010
4 4 (1.80%) Lync
4 4 (1.80%) WebSphere
4 4 (1.80%) IIS
4 4 (1.80%) Apache
5 3 (1.35%) Umbraco
5 3 (1.35%) WebSphere Transformation Extender
6 1 (0.45%) ArcGIS
6 1 (0.45%) CMS
Applications
1 31 (13.96%) MS Excel
2 30 (13.51%) MS Office
3 3 (1.35%) MS PowerPoint
4 1 (0.45%) Spreadsheet
Business Applications
1 3 (1.35%) SAP ERP
2 2 (0.90%) Remedy ITSM
2 2 (0.90%) SAP SD
2 2 (0.90%) Oracle EBS
2 2 (0.90%) SAP CRM
3 1 (0.45%) Dynamics NAV
3 1 (0.45%) Dynamics AX
3 1 (0.45%) Retail-J
3 1 (0.45%) Oracle BPM
3 1 (0.45%) Oracle Payables
3 1 (0.45%) Oracle Receivables
Cloud Services
1 6 (2.70%) Office 365
2 4 (1.80%) Amazon AWS
3 2 (0.90%) SaaS
3 2 (0.90%) Microsoft Azure
Communications & Networking
1 6 (2.70%) Firewall
2 5 (2.25%) Intrusion Detection
2 5 (2.25%) TCP/IP
3 4 (1.80%) PBX
3 4 (1.80%) VoIP
3 4 (1.80%) Unified Communications
4 3 (1.35%) Network Security
4 3 (1.35%) SAN
5 2 (0.90%) SNMP
5 2 (0.90%) NAS
5 2 (0.90%) FCoE
5 2 (0.90%) HSRP
5 2 (0.90%) VRRP
6 1 (0.45%) VLAN
6 1 (0.45%) ADSL
6 1 (0.45%) Broadband
6 1 (0.45%) Intranet
6 1 (0.45%) MPLS
Database & Business Intelligence
1 14 (6.31%) SQL Server
2 10 (4.50%) Relational Database
3 8 (3.60%) MySQL
4 6 (2.70%) RDBMS
5 4 (1.80%) Big Data
5 4 (1.80%) DB2
6 3 (1.35%) SQL Server Reporting Services
6 3 (1.35%) Pentaho
7 2 (0.90%) SAP HANA
7 2 (0.90%) SQL Server 2005
8 1 (0.45%) Oracle Database 11g
8 1 (0.45%) Oracle BI EE
8 1 (0.45%) Crystal Reports
8 1 (0.45%) Oracle Reports
8 1 (0.45%) Oracle Database 10g
8 1 (0.45%) Oracle Database
Development Applications
1 8 (3.60%) Team Foundation Server
2 4 (1.80%) Jenkins
3 2 (0.90%) Visual Studio
3 2 (0.90%) LoadRunner
3 2 (0.90%) PowerDesigner
4 1 (0.45%) Oracle Forms
General
1 60 (27.03%) Finance
2 19 (8.56%) Retail
3 11 (4.95%) Telecoms
4 10 (4.50%) Banking
4 10 (4.50%) Welsh Language
5 7 (3.15%) Back Office
6 4 (1.80%) Marketing
7 3 (1.35%) German Language
7 3 (1.35%) Manufacturing
8 2 (0.90%) Games
8 2 (0.90%) Aerospace
8 2 (0.90%) Italian Language
8 2 (0.90%) Spanish Language
8 2 (0.90%) French Language
9 1 (0.45%) Publishing
Job Titles
1 69 (31.08%) Service Manager
2 62 (27.93%) Analyst
3 20 (9.01%) Applications Support
4 18 (8.11%) Services Delivery Manager
4 18 (8.11%) Delivery Manager
5 14 (6.31%) Project Manager
6 13 (5.86%) Support Analyst
7 12 (5.41%) Support Manager
8 11 (4.95%) Applications Support Manager
8 11 (4.95%) Applications Manager
8 11 (4.95%) Help Desk Analyst
9 9 (4.05%) Service Analyst
10 8 (3.60%) Developer
10 8 (3.60%) Applications Support Analyst
10 8 (3.60%) Change Analyst
11 7 (3.15%) Systems Analyst
12 6 (2.70%) Senior Systems Engineer
12 6 (2.70%) Senior Manager
12 6 (2.70%) Systems Engineer
12 6 (2.70%) Technical Analyst
Libraries, Frameworks & Software Standards
1 11 (4.95%) HTML
2 9 (4.05%) .NET
3 8 (3.60%) ASP.NET
4 7 (3.15%) Web Services
5 5 (2.25%) CSS
5 5 (2.25%) LINQ
6 3 (1.35%) XML
6 3 (1.35%) Middleware
7 2 (0.90%) .NET Framework
7 2 (0.90%) SOAP
7 2 (0.90%) REST
8 1 (0.45%) Apache Flex
8 1 (0.45%) Silverlight
8 1 (0.45%) WebCenter
8 1 (0.45%) JSF
8 1 (0.45%) EDI
8 1 (0.45%) JSP
Miscellaneous
1 41 (18.47%) Management Information System
2 30 (13.51%) Analytical Skills
3 20 (9.01%) Data Centre
4 9 (4.05%) Computer Science
4 9 (4.05%) Mainframe
5 6 (2.70%) Hybrid Cloud
6 3 (1.35%) Chip and PIN
6 3 (1.35%) VSAM
7 2 (0.90%) Replication
8 1 (0.45%) Smartphone
8 1 (0.45%) Statistics
8 1 (0.45%) Thin Client
8 1 (0.45%) GIS
8 1 (0.45%) Distributed Denial-of-Service
8 1 (0.45%) CMDB
8 1 (0.45%) Credit Risk
8 1 (0.45%) Fat Client
8 1 (0.45%) IBM Mainframe
8 1 (0.45%) Visualisation
Operating Systems
1 31 (13.96%) Windows
2 20 (9.01%) Linux
3 14 (6.31%) UNIX
4 8 (3.60%) Windows Server 2008
5 3 (1.35%) Red Hat Enterprise Linux
5 3 (1.35%) Windows 2000
5 3 (1.35%) Windows NT
5 3 (1.35%) Windows Server 2012
6 1 (0.45%) AIX
6 1 (0.45%) Windows XP
6 1 (0.45%) Windows Server 2003
6 1 (0.45%) Windows Vista
6 1 (0.45%) Windows 7
6 1 (0.45%) Windows 8
Processes & Methodologies
1 149 (67.12%) ITIL
2 59 (26.58%) Service Delivery
3 50 (22.52%) ITSM
4 45 (20.27%) Change Management
5 35 (15.77%) Continuous Improvement
6 31 (13.96%) Project Management
7 30 (13.51%) Incident Management
8 28 (12.61%) Problem Management
9 24 (10.81%) People Management
10 19 (8.56%) ITIL V3
10 19 (8.56%) PRINCE2
10 19 (8.56%) Business Continuity
11 17 (7.66%) Stakeholder Engagement
12 15 (6.76%) Demand Management
12 15 (6.76%) Capacity Management
12 15 (6.76%) Stakeholder Management
13 9 (4.05%) Agile Software Development
13 9 (4.05%) ERP
14 8 (3.60%) Business Intelligence
14 8 (3.60%) PRINCE
Programming Languages
1 13 (5.86%) SQL
2 12 (5.41%) C
3 8 (3.60%) C#
4 7 (3.15%) JavaScript
5 4 (1.80%) JCL
5 4 (1.80%) Java
6 3 (1.35%) COBOL
7 2 (0.90%) PL/SQL
7 2 (0.90%) VB
8 1 (0.45%) VB.NET
8 1 (0.45%) VBA
8 1 (0.45%) Python
8 1 (0.45%) PowerShell
8 1 (0.45%) VBScript
Qualifications
1 42 (18.92%) ITIL Certification
2 29 (13.06%) Degree
3 12 (5.41%) Security Cleared
4 11 (4.95%) ITIL Foundation Certificate
4 11 (4.95%) SC Cleared
5 6 (2.70%) MCSE
5 6 (2.70%) Microsoft Certification
6 4 (1.80%) HNC
6 4 (1.80%) HND
6 4 (1.80%) PRINCE2 Certification
7 2 (0.90%) Oracle Certification
7 2 (0.90%) SAP Certification
8 1 (0.45%) Sun Certification
8 1 (0.45%) BC Cleared
8 1 (0.45%) NVQ Level 4
8 1 (0.45%) MCP
Quality Assurance & Compliance
1 40 (18.02%) SLA
2 6 (2.70%) Sarbanes-Oxley
3 3 (1.35%) ISO/IEC 27001
4 1 (0.45%) COBIT
System Software
1 14 (6.31%) Active Directory
2 2 (0.90%) VMware Infrastructure
3 1 (0.45%) XenApp
3 1 (0.45%) XenDesktop
Systems Management
1 16 (7.21%) Puppet
2 13 (5.86%) Opscode Chef
3 4 (1.80%) Ansible
4 2 (0.90%) Nessus
4 2 (0.90%) Nmap
4 2 (0.90%) WMI
Vendors
1 40 (18.02%) Microsoft
2 24 (10.81%) Oracle
3 12 (5.41%) PeopleSoft
4 9 (4.05%) IBM
5 6 (2.70%) Remedy
5 6 (2.70%) SAP
6 5 (2.25%) HP
7 4 (1.80%) Cisco
7 4 (1.80%) Computacenter
8 3 (1.35%) Salesforce.com
8 3 (1.35%) ArcSight
8 3 (1.35%) BMC
8 3 (1.35%) NetApp
8 3 (1.35%) Red Hat
9 2 (0.90%) Cognizant
9 2 (0.90%) Dell
9 2 (0.90%) EMC
9 2 (0.90%) Citrix
9 2 (0.90%) VMware
9 2 (0.90%) SolarWinds
Nottingham
Experian
Salary: Great Bens
Posted: 22 hours ago
Lincoln, Lincolnshire
Candidate Source
Salary: From £35,000 to £38,000 per annum + Benefits
Posted: 3 days ago
Derbyshire
Capgemini
Salary: Competitive
Posted: 5 days ago
Nottingham
Experian
Salary: £competitive + excellent benefits
Posted: 7 days ago
Nottingham
Capita - ITIN
Salary: £55000 - £65000 per annum
Posted: 12 days ago
Nottingham
Experian
Salary: £competitive + excellent benefits
Posted: 14 days ago
Cambridge OR Northampton
LGSS
Salary: £42K - £47K
Posted: 15 days ago
Chesterfield, Derbyshire
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 19 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive + pension, healthcare
Posted: 20 days ago
Kettering
Recruitment Genius
Salary: £23500 per annum
Posted: 23 days ago