The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 75 96 123
Rank change year-on-year
+21 +27
Permanent jobs citing Service Management 96 88 40
As % of all permanent IT jobs located in the East Midlands 3.02% 2.45% 1.34%
As % of the Processes & Methodologies category 3.66% 2.92% 1.64%
Number of salaries quoted 68 45 24
Average salary £42,674 £45,000 £45,250
Average salary % change year-on-year
-5.16% -0.55%
90% offered a salary of more than £30,000 £20,400 £25,300
10% offered a salary of more than £60,000 £70,000 £61,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2620 3012 2440
As % of all permanent IT jobs located in the East Midlands 82.47% 83.95% 81.44%
Number of salaries quoted 2170 2457 2151
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £50,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 26 January 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +11 35 £41,674 -9.89% 5
Northamptonshire +11 29 £40,000 +90.47%
Leicestershire +37 28 £45,000 -35.71% 5
Derbyshire +1 3 £47,500 -9.52% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 January 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 119 (74.38%) ITIL
2 54 (33.75%) Microsoft
2 54 (33.75%) ITSM
3 43 (26.88%) Finance
3 43 (26.88%) Analytical Skills
4 41 (25.63%) Change Management
5 39 (24.38%) Degree
6 34 (21.25%) Management Information System
7 33 (20.63%) Service Delivery
7 33 (20.63%) MS Office
8 30 (18.75%) MS Excel
9 28 (17.50%) Windows
10 23 (14.38%) Project Management
11 22 (13.75%) PRINCE2
11 22 (13.75%) C
11 22 (13.75%) ITIL Certification
11 22 (13.75%) SC Cleared
11 22 (13.75%) Security Cleared
11 22 (13.75%) ITIL V3
12 18 (11.25%) Continuous Improvement
12 18 (11.25%) Coaching
12 18 (11.25%) Microsoft Certification
12 18 (11.25%) SLA
13 17 (10.63%) ITIL Foundation Certificate
14 15 (9.38%) Mentoring
14 15 (9.38%) Incident Management
15 14 (8.75%) Release Management
15 14 (8.75%) Back Office
15 14 (8.75%) Active Directory
15 14 (8.75%) MCP

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 26 January 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.88%) SharePoint
2 7 (4.38%) Lync
3 6 (3.75%) MS Exchange
4 2 (1.25%) NetWeaver
4 2 (1.25%) Exchange Server 2003
4 2 (1.25%) Exchange Server 2007
5 1 (0.63%) WebSphere
5 1 (0.63%) Exchange Server 2010
5 1 (0.63%) BizTalk Server
5 1 (0.63%) FileNet
5 1 (0.63%) CMS
5 1 (0.63%) WebSphere Application Server
5 1 (0.63%) WebLogic
5 1 (0.63%) IIS
5 1 (0.63%) Lotus Domino
5 1 (0.63%) Apache
5 1 (0.63%) Tomcat
Applications
1 33 (20.63%) MS Office
2 30 (18.75%) MS Excel
3 6 (3.75%) MS PowerPoint
4 2 (1.25%) Spreadsheet
Business Applications
1 10 (6.25%) Remedy ITSM
2 4 (2.50%) Dynamics AX
3 3 (1.88%) Dynamics CRM
4 1 (0.63%) Dynamics NAV
4 1 (0.63%) SAP SCM
Cloud Services
1 12 (7.50%) Office 365
2 2 (1.25%) Force.com
Communications & Networking
1 8 (5.00%) Firewall
2 7 (4.38%) Intrusion Detection
2 7 (4.38%) Intranet
2 7 (4.38%) Internet
2 7 (4.38%) Extranet
3 6 (3.75%) TCP/IP
4 2 (1.25%) FCoE
4 2 (1.25%) DHCP
4 2 (1.25%) SNMP
5 1 (0.63%) HTTP
5 1 (0.63%) ADSL
5 1 (0.63%) Broadband
5 1 (0.63%) VRRP
5 1 (0.63%) HSRP
5 1 (0.63%) SAN
5 1 (0.63%) Network Security
5 1 (0.63%) NAS
Database & Business Intelligence
1 5 (3.13%) SQL Server
2 2 (1.25%) Data Warehouse
2 2 (1.25%) SAP BW
3 1 (0.63%) SQL Server 2005
3 1 (0.63%) SQL Server 2008
3 1 (0.63%) Oracle Database
3 1 (0.63%) Data Mining
3 1 (0.63%) BusinessObjects
Development Applications
1 1 (0.63%) LoadRunner
1 1 (0.63%) Team Foundation Server
General
1 43 (26.88%) Finance
2 14 (8.75%) Back Office
3 13 (8.13%) Retail
4 9 (5.63%) Banking
5 8 (5.00%) Welsh Language
6 5 (3.13%) Billing
6 5 (3.13%) Telecoms
7 4 (2.50%) Manufacturing
8 3 (1.88%) Retail Banking
8 3 (1.88%) Marketing
9 2 (1.25%) Publishing
10 1 (0.63%) Advertising
10 1 (0.63%) Legal
Job Titles
1 38 (23.75%) Analyst
2 29 (18.13%) Service Manager
3 17 (10.63%) Service Analyst
4 14 (8.75%) Support Analyst
5 9 (5.63%) Help Desk Analyst
5 9 (5.63%) Infrastructure Analyst
5 9 (5.63%) Change Analyst
6 8 (5.00%) Customer Analyst
6 8 (5.00%) Change Manager
6 8 (5.00%) 1st Line Support
6 8 (5.00%) 1st Line Support Analyst
7 7 (4.38%) Change and Release Manager
7 7 (4.38%) Applications Support
7 7 (4.38%) Release Manager
7 7 (4.38%) Support Manager
8 6 (3.75%) Applications Manager
8 6 (3.75%) Project Manager
8 6 (3.75%) Programme Manager
9 5 (3.13%) Service Management Analyst
9 5 (3.13%) IT Services Manager
Libraries, Frameworks & Software Standards
1 5 (3.13%) Middleware
2 3 (1.88%) Web Services
3 2 (1.25%) jQuery
3 2 (1.25%) Visualforce
3 2 (1.25%) REST
4 1 (0.63%) .NET
4 1 (0.63%) ASP.NET
4 1 (0.63%) COM
Miscellaneous
1 43 (26.88%) Analytical Skills
2 34 (21.25%) Management Information System
3 5 (3.13%) Mainframe
4 3 (1.88%) Statistics
5 2 (1.25%) Client/Server
5 2 (1.25%) Data Structures
6 1 (0.63%) EFT
6 1 (0.63%) Replication
6 1 (0.63%) Smartphone
6 1 (0.63%) Taxonomies
6 1 (0.63%) Computer Science
6 1 (0.63%) Credit Risk
6 1 (0.63%) Data Integration
Operating Systems
1 28 (17.50%) Windows
2 9 (5.63%) Linux
3 7 (4.38%) Windows Server 2008
3 7 (4.38%) UNIX
4 6 (3.75%) Windows Server 2003
5 5 (3.13%) Windows 7
6 4 (2.50%) Windows Vista
7 1 (0.63%) Windows 8
7 1 (0.63%) Windows 2000
7 1 (0.63%) Windows NT
7 1 (0.63%) AIX
Processes & Methodologies
1 119 (74.38%) ITIL
2 54 (33.75%) ITSM
3 41 (25.63%) Change Management
4 33 (20.63%) Service Delivery
5 23 (14.38%) Project Management
6 22 (13.75%) PRINCE2
6 22 (13.75%) ITIL V3
7 18 (11.25%) Continuous Improvement
7 18 (11.25%) Coaching
8 15 (9.38%) Mentoring
8 15 (9.38%) Incident Management
9 14 (8.75%) Release Management
10 13 (8.13%) Business Continuity
11 12 (7.50%) Problem Management
11 12 (7.50%) Capacity Management
12 10 (6.25%) Stakeholder Engagement
13 8 (5.00%) Stakeholder Management
13 8 (5.00%) PRINCE
13 8 (5.00%) Line Management
14 7 (4.38%) People Management
Programming Languages
1 22 (13.75%) C
2 9 (5.63%) SQL
3 2 (1.25%) Apex Code
3 2 (1.25%) SOQL
3 2 (1.25%) JavaScript
4 1 (0.63%) C#
Qualifications
1 39 (24.38%) Degree
2 22 (13.75%) SC Cleared
2 22 (13.75%) Security Cleared
2 22 (13.75%) ITIL Certification
3 18 (11.25%) Microsoft Certification
4 17 (10.63%) ITIL Foundation Certificate
5 14 (8.75%) MCP
6 5 (3.13%) PRINCE2 Practitioner
7 4 (2.50%) PRINCE2 Certification
7 4 (2.50%) MCSE
7 4 (2.50%) MCSA
7 4 (2.50%) ISEB
8 3 (1.88%) ACCA
8 3 (1.88%) CIPFA
8 3 (1.88%) CIMA
8 3 (1.88%) MCITP
8 3 (1.88%) ICAEW
9 1 (0.63%) APMP
Quality Assurance & Compliance
1 18 (11.25%) SLA
2 9 (5.63%) Sarbanes-Oxley
3 5 (3.13%) ISO/IEC 27001
3 5 (3.13%) QA
4 2 (1.25%) ISO 9000
5 1 (0.63%) COBIT
System Software
1 14 (8.75%) Active Directory
2 4 (2.50%) Terminal Services
3 2 (1.25%) VMware Infrastructure
4 1 (0.63%) Microsoft Virtual Server
Systems Management
1 5 (3.13%) Puppet
1 5 (3.13%) Opscode Chef
2 2 (1.25%) OpenView
2 2 (1.25%) Tivoli Storage Manager
2 2 (1.25%) OVSD
2 2 (1.25%) WMI
2 2 (1.25%) BMC Performance Manager
2 2 (1.25%) SCCM
3 1 (0.63%) Tivoli
Vendors
1 54 (33.75%) Microsoft
2 11 (6.88%) BMC
3 10 (6.25%) Remedy
4 8 (5.00%) Cisco
4 8 (5.00%) HP
5 6 (3.75%) IBM
6 4 (2.50%) SAP
7 3 (1.88%) SolarWinds
8 2 (1.25%) VMware
8 2 (1.25%) Computacenter
8 2 (1.25%) Oracle
8 2 (1.25%) Salesforce.com
8 2 (1.25%) Cognizant
9 1 (0.63%) Informatica
9 1 (0.63%) Epicor
9 1 (0.63%) webMethods
9 1 (0.63%) Business Objects
9 1 (0.63%) Cognos
9 1 (0.63%) EMC
9 1 (0.63%) Software AG
Nottingham, Nottinghamshire
Capita
Posted: 2 days ago
Loughborough, Leicestershire
Hays UK - Loughborough University
Salary: excellent benefits
Posted: 2 days ago
Leicester, Leicestershire
Rullion IT Plus
Salary: £23000 - £30000 per annum + bonus, other benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
EasyWebRecruitment.com
Salary: £40 – 45,000 plus benefits
Posted: 3 days ago
Leicester, Leicestershire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive + pension & healthcare
Posted: 5 days ago
Nottingham, Nottinghamshire
Sanderson
Salary: £50000 - £55000 per annum + 5k car
Posted: 5 days ago
Leicester, Leicestershire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 6 days ago
Nottingham
Capita - ITIN
Salary: £35000 - £40000.00 per annum
Posted: 7 days ago
Chesterfield, Derbyshire
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 13 days ago
Loughborough
Loughborough University
Salary: £48,743 - 54,841 per year + excellent benefits
Posted: 21 days ago