The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Management
Rank 73 105 95
Rank change year-on-year
+32 -10
Permanent jobs citing Service Management 122 87 79
As % of all permanent IT jobs located in the East Midlands 3.44% 2.33% 2.57%
As % of the Processes & Methodologies category 4.14% 2.77% 3.15%
Number of salaries quoted 83 58 59
Average salary £41,674 £40,000 £35,000
Average salary % change year-on-year
+4.18% +14.28%
90% offered a salary of more than £20,500 £21,500 £27,756
10% offered a salary of more than £65,000 £70,000 £50,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2944 3144 2504
As % of all permanent IT jobs located in the East Midlands 83.05% 84.09% 81.62%
Number of salaries quoted 2420 2608 2127
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 26 May 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +17 42 £46,500 +13.81% 6
Leicestershire +38 33 £36,000 -48.57%
Northamptonshire 0 23 £42,750 +98.83% 2
Derbyshire +15 18 £45,000 -5.26% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 May 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 143 (70.79%) ITIL
2 64 (31.68%) Finance
3 60 (29.70%) Service Delivery
4 48 (23.76%) Change Management
5 42 (20.79%) ITSM
5 42 (20.79%) ITIL Certification
6 36 (17.82%) SLA
7 34 (16.83%) Management Information System
8 32 (15.84%) Microsoft
9 30 (14.85%) Project Management
9 30 (14.85%) Continuous Improvement
10 29 (14.36%) Windows
11 26 (12.87%) Degree
11 26 (12.87%) Analytical Skills
12 25 (12.38%) People Management
13 24 (11.88%) Incident Management
14 23 (11.39%) MS Office
14 23 (11.39%) MS Excel
15 22 (10.89%) Problem Management
16 21 (10.40%) Data Centre
17 20 (9.90%) ITIL V3
17 20 (9.90%) PRINCE2
18 19 (9.41%) Linux
18 19 (9.41%) Oracle
18 19 (9.41%) Stakeholder Engagement
19 16 (7.92%) Puppet
19 16 (7.92%) Business Continuity
20 15 (7.43%) Retail
21 14 (6.93%) Sarbanes-Oxley
21 14 (6.93%) UNIX

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 26 May 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (6.44%) MS Exchange
2 8 (3.96%) Exchange Server 2010
3 7 (3.47%) SharePoint
4 4 (1.98%) Lync
4 4 (1.98%) WebSphere
4 4 (1.98%) IIS
4 4 (1.98%) Apache
5 3 (1.49%) Umbraco
5 3 (1.49%) WebSphere Transformation Extender
6 1 (0.50%) ArcGIS
Applications
1 23 (11.39%) MS Office
1 23 (11.39%) MS Excel
2 3 (1.49%) MS PowerPoint
3 1 (0.50%) Spreadsheet
Business Applications
1 2 (0.99%) SAP SD
1 2 (0.99%) Oracle EBS
1 2 (0.99%) SAP CRM
1 2 (0.99%) SAP ERP
1 2 (0.99%) Remedy ITSM
2 1 (0.50%) Oracle BPM
2 1 (0.50%) Oracle Payables
2 1 (0.50%) Oracle Receivables
2 1 (0.50%) Dynamics NAV
2 1 (0.50%) Dynamics AX
2 1 (0.50%) Retail-J
Cloud Services
1 4 (1.98%) Amazon AWS
1 4 (1.98%) Office 365
2 2 (0.99%) SaaS
3 1 (0.50%) Microsoft Azure
Communications & Networking
1 7 (3.47%) Firewall
2 6 (2.97%) Intrusion Detection
3 5 (2.48%) TCP/IP
4 4 (1.98%) PBX
4 4 (1.98%) VoIP
4 4 (1.98%) Unified Communications
5 3 (1.49%) SAN
6 2 (0.99%) SNMP
6 2 (0.99%) FCoE
6 2 (0.99%) HSRP
6 2 (0.99%) VRRP
6 2 (0.99%) Network Security
6 2 (0.99%) NAS
7 1 (0.50%) VLAN
7 1 (0.50%) ADSL
7 1 (0.50%) Broadband
7 1 (0.50%) Intranet
7 1 (0.50%) MPLS
Database & Business Intelligence
1 7 (3.47%) MySQL
1 7 (3.47%) SQL Server
2 6 (2.97%) Relational Database
3 4 (1.98%) Big Data
4 3 (1.49%) Pentaho
4 3 (1.49%) DB2
4 3 (1.49%) SQL Server Reporting Services
5 2 (0.99%) SAP HANA
5 2 (0.99%) RDBMS
6 1 (0.50%) Oracle Database 10g
6 1 (0.50%) Oracle Database
6 1 (0.50%) SQL Server 2005
6 1 (0.50%) Oracle Database 11g
6 1 (0.50%) Oracle BI EE
6 1 (0.50%) Crystal Reports
6 1 (0.50%) Oracle Reports
Development Applications
1 4 (1.98%) Jenkins
2 2 (0.99%) LoadRunner
2 2 (0.99%) PowerDesigner
2 2 (0.99%) Team Foundation Server
3 1 (0.50%) Visual Studio
3 1 (0.50%) Oracle Forms
General
1 64 (31.68%) Finance
2 15 (7.43%) Retail
3 12 (5.94%) Telecoms
4 10 (4.95%) Back Office
4 10 (4.95%) Banking
5 7 (3.47%) Welsh Language
6 3 (1.49%) Marketing
7 2 (0.99%) Games
7 2 (0.99%) Aerospace
7 2 (0.99%) Manufacturing
8 1 (0.50%) Publishing
8 1 (0.50%) French Language
8 1 (0.50%) German Language
8 1 (0.50%) Italian Language
8 1 (0.50%) Spanish Language
Job Titles
1 64 (31.68%) Service Manager
2 58 (28.71%) Analyst
3 15 (7.43%) Applications Support
4 14 (6.93%) Infrastructure Analyst
4 14 (6.93%) Change Analyst
5 12 (5.94%) Delivery Manager
5 12 (5.94%) Services Delivery Manager
6 11 (5.45%) Project Manager
7 10 (4.95%) Support Analyst
7 10 (4.95%) Support Manager
8 9 (4.46%) Applications Support Manager
8 9 (4.46%) Applications Manager
9 8 (3.96%) Help Desk Analyst
10 7 (3.47%) Service Analyst
10 7 (3.47%) Systems Analyst
11 6 (2.97%) Technical Services Manager
11 6 (2.97%) Infrastructure Manager
11 6 (2.97%) Technical Manager
11 6 (2.97%) Team Leader
11 6 (2.97%) IT Services Manager
Libraries, Frameworks & Software Standards
1 7 (3.47%) HTML
2 6 (2.97%) Web Services
3 4 (1.98%) .NET
4 3 (1.49%) ASP.NET
4 3 (1.49%) Middleware
5 2 (0.99%) XML
6 1 (0.50%) EDI
6 1 (0.50%) CSS
6 1 (0.50%) JSP
6 1 (0.50%) SOAP
6 1 (0.50%) JSF
6 1 (0.50%) .NET Framework
6 1 (0.50%) Apache Flex
6 1 (0.50%) Silverlight
6 1 (0.50%) LINQ
6 1 (0.50%) WebCenter
6 1 (0.50%) REST
Miscellaneous
1 34 (16.83%) Management Information System
2 26 (12.87%) Analytical Skills
3 21 (10.40%) Data Centre
4 9 (4.46%) Mainframe
5 4 (1.98%) Computer Science
6 3 (1.49%) Hybrid Cloud
6 3 (1.49%) VSAM
7 2 (0.99%) Replication
8 1 (0.50%) Smartphone
8 1 (0.50%) Statistics
8 1 (0.50%) GIS
8 1 (0.50%) Chip and PIN
8 1 (0.50%) Thin Client
8 1 (0.50%) Distributed Denial-of-Service
8 1 (0.50%) Credit Risk
8 1 (0.50%) Fat Client
8 1 (0.50%) Visualisation
Operating Systems
1 29 (14.36%) Windows
2 19 (9.41%) Linux
3 14 (6.93%) UNIX
4 6 (2.97%) Windows Server 2008
5 3 (1.49%) Red Hat Enterprise Linux
6 2 (0.99%) Windows 2000
6 2 (0.99%) Windows NT
6 2 (0.99%) Windows Server 2012
7 1 (0.50%) Windows XP
7 1 (0.50%) Windows Server 2003
7 1 (0.50%) Windows Vista
7 1 (0.50%) Windows 7
7 1 (0.50%) Windows 8
Processes & Methodologies
1 143 (70.79%) ITIL
2 60 (29.70%) Service Delivery
3 48 (23.76%) Change Management
4 42 (20.79%) ITSM
5 30 (14.85%) Project Management
5 30 (14.85%) Continuous Improvement
6 25 (12.38%) People Management
7 24 (11.88%) Incident Management
8 22 (10.89%) Problem Management
9 20 (9.90%) ITIL V3
9 20 (9.90%) PRINCE2
10 19 (9.41%) Stakeholder Engagement
11 16 (7.92%) Business Continuity
12 13 (6.44%) Demand Management
12 13 (6.44%) Capacity Management
13 12 (5.94%) Stakeholder Management
14 9 (4.46%) PRINCE
15 8 (3.96%) ERP
15 8 (3.96%) Business Intelligence
15 8 (3.96%) Agile Software Development
Programming Languages
1 11 (5.45%) SQL
2 8 (3.96%) C
3 3 (1.49%) C#
3 3 (1.49%) COBOL
3 3 (1.49%) Java
3 3 (1.49%) JavaScript
3 3 (1.49%) JCL
4 2 (0.99%) PL/SQL
4 2 (0.99%) VB
5 1 (0.50%) VB.NET
5 1 (0.50%) VBA
5 1 (0.50%) Python
5 1 (0.50%) PowerShell
5 1 (0.50%) VBScript
Qualifications
1 42 (20.79%) ITIL Certification
2 26 (12.87%) Degree
3 9 (4.46%) Security Cleared
4 8 (3.96%) ITIL Foundation Certificate
4 8 (3.96%) SC Cleared
5 5 (2.48%) PRINCE2 Certification
6 4 (1.98%) HNC
6 4 (1.98%) HND
7 3 (1.49%) MCSE
7 3 (1.49%) Microsoft Certification
8 2 (0.99%) Oracle Certification
8 2 (0.99%) SAP Certification
9 1 (0.50%) BC Cleared
9 1 (0.50%) Sun Certification
9 1 (0.50%) MCP
Quality Assurance & Compliance
1 36 (17.82%) SLA
2 14 (6.93%) Sarbanes-Oxley
3 4 (1.98%) ISO/IEC 27001
4 1 (0.50%) COBIT
4 1 (0.50%) QA
System Software
1 12 (5.94%) Active Directory
2 3 (1.49%) Terminal Services
3 2 (0.99%) VMware Infrastructure
4 1 (0.50%) XenApp
4 1 (0.50%) XenDesktop
Systems Management
1 16 (7.92%) Puppet
2 13 (6.44%) Opscode Chef
3 4 (1.98%) Ansible
4 2 (0.99%) WMI
5 1 (0.50%) BMC Performance Manager
5 1 (0.50%) Nessus
5 1 (0.50%) Nmap
Vendors
1 32 (15.84%) Microsoft
2 19 (9.41%) Oracle
3 11 (5.45%) PeopleSoft
4 7 (3.47%) IBM
5 5 (2.48%) HP
5 5 (2.48%) Remedy
6 4 (1.98%) Computacenter
6 4 (1.98%) SAP
6 4 (1.98%) Cisco
7 3 (1.49%) Salesforce.com
7 3 (1.49%) Red Hat
7 3 (1.49%) NetApp
8 2 (0.99%) Dell
8 2 (0.99%) EMC
8 2 (0.99%) Citrix
8 2 (0.99%) BMC
8 2 (0.99%) Cognizant
8 2 (0.99%) SolarWinds
8 2 (0.99%) ArcSight
8 2 (0.99%) VMware
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £46000.00 per annum + Excellent Benefits
Posted: 14 hours ago
Kettering, Northamptonshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + benefits
Posted: 17 hours ago
Northampton, Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 4 days ago
Ripley, Derbyshire
Senitor Associates
Salary: £35000 per annum + Excellent Benefits!
Posted: 6 days ago
East Midlands
Hays IT - Uk Posting account
Salary: £14800 - £22000 per annum + Benefits
Posted: 15 days ago
Nottingham
Capita - ITIN
Salary: £27000 - £28000 per annum + Benefits
Posted: 15 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 21 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 21 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 21 days ago
Nottingham
University of Nottingham
Salary: £48,743 - 58,172 per year + Excellent Benefits
Posted: 25 days ago