The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 106 94 92
Rank change year-on-year
-12 -2
Permanent jobs citing Service Management 67 72 91
As % of all permanent IT jobs located in the East Midlands 1.81% 2.22% 2.65%
As % of the Processes & Methodologies category 2.23% 2.90% 3.46%
Number of salaries quoted 47 55 77
Average salary £40,857 £45,000 £45,000
Average salary % change year-on-year
-9.20% -
90% offered a salary of more than £21,000 £23,775 £32,500
10% offered a salary of more than £62,000 £65,000 £82,500
UK excluding London average salary £42,500 £43,500 £41,500
% change year-on-year
-2.29% +4.81%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3004 2481 2631
As % of all permanent IT jobs located in the East Midlands 81.32% 76.46% 76.71%
Number of salaries quoted 2467 2032 2245
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 27 August 2014.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -9 20 £26,250 -22.22% 2
Nottinghamshire -11 17 £40,857 -17.25% 5
Derbyshire -13 16 £97,500 +105.26% 1
Leicestershire +8 13 £43,401 -3.55% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 August 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 118 (77.12%) ITIL
2 52 (33.99%) ITSM
3 50 (32.68%) Service Delivery
4 49 (32.03%) Degree
5 31 (20.26%) Change Management
5 31 (20.26%) Project Management
6 29 (18.95%) Continuous Improvement
7 28 (18.30%) ITIL V3
8 23 (15.03%) SLA
8 23 (15.03%) Microsoft
9 21 (13.73%) PRINCE2
10 20 (13.07%) Windows
10 20 (13.07%) Back Office
11 19 (12.42%) Finance
11 19 (12.42%) Active Directory
11 19 (12.42%) Release Management
12 17 (11.11%) VMware
12 17 (11.11%) MS Exchange
13 16 (10.46%) SQL
13 16 (10.46%) Retail
14 15 (9.80%) Linux
15 14 (9.15%) TCP/IP
15 14 (9.15%) ITIL Foundation Certificate
16 13 (8.50%) Infrastructure Management
16 13 (8.50%) IBM
16 13 (8.50%) Management Information System
16 13 (8.50%) VMware Infrastructure
17 12 (7.84%) BMC
18 11 (7.19%) Remedy
18 11 (7.19%) Middleware

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 August 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (11.11%) MS Exchange
2 10 (6.54%) IIS
3 6 (3.92%) WebSphere
4 5 (3.27%) Lync
4 5 (3.27%) SharePoint
5 1 (0.65%) Exchange Server 2013
5 1 (0.65%) FileNet
5 1 (0.65%) CMS
5 1 (0.65%) Apache
5 1 (0.65%) Tomcat
5 1 (0.65%) WebSphere Application Server
5 1 (0.65%) WebLogic
Applications
1 9 (5.88%) MS Office
2 6 (3.92%) MS Excel
Business Applications
1 11 (7.19%) Remedy ITSM
2 3 (1.96%) Oracle EBS
3 1 (0.65%) Oracle HRMS
3 1 (0.65%) Oracle Payroll
3 1 (0.65%) Maximo
3 1 (0.65%) Summit
3 1 (0.65%) Oracle iRecruitment
3 1 (0.65%) SAP Oil and Gas
3 1 (0.65%) Oracle EBS R12
Cloud Services
1 6 (3.92%) Cloud Computing
2 5 (3.27%) IaaS
Communications & Networking
1 14 (9.15%) TCP/IP
2 5 (3.27%) Broadband
2 5 (3.27%) LAN
2 5 (3.27%) VoIP
2 5 (3.27%) WAN
2 5 (3.27%) Wireless
3 3 (1.96%) HTTP
3 3 (1.96%) NetScaler
4 2 (1.31%) Intrusion Detection
4 2 (1.31%) Network Security
4 2 (1.31%) SAN
4 2 (1.31%) Wi-Fi
5 1 (0.65%) DNS
5 1 (0.65%) SMTP
5 1 (0.65%) Unified Communications
Database & Business Intelligence
1 5 (3.27%) MySQL
1 5 (3.27%) SQL Server
2 2 (1.31%) Oracle Reports
3 1 (0.65%) BusinessObjects
3 1 (0.65%) SQL Server 2000
Development Applications
1 2 (1.31%) Oracle Forms
2 1 (0.65%) Visual Studio
General
1 20 (13.07%) Back Office
2 19 (12.42%) Finance
3 16 (10.46%) Retail
4 7 (4.58%) Billing
5 6 (3.92%) Marketing
6 4 (2.61%) Banking
7 3 (1.96%) Telecoms
7 3 (1.96%) Welsh Language
8 1 (0.65%) Retail Banking
8 1 (0.65%) Electronics
8 1 (0.65%) Aerospace
8 1 (0.65%) Legal
8 1 (0.65%) Manufacturing
Job Titles
1 45 (29.41%) Service Manager
2 26 (16.99%) Analyst
3 16 (10.46%) IT Services Manager
4 11 (7.19%) Consultant
5 10 (6.54%) Support Analyst
5 10 (6.54%) Infrastructure Manager
6 9 (5.88%) Delivery Manager
6 9 (5.88%) Services Delivery Manager
7 8 (5.23%) Technical Consultant
8 7 (4.58%) Service Analyst
8 7 (4.58%) 1st Line Support
8 7 (4.58%) Change Manager
8 7 (4.58%) Service Desk Analyst
9 6 (3.92%) Release Manager
9 6 (3.92%) Change and Release Manager
10 5 (3.27%) Service Transition Manager
10 5 (3.27%) Applications Support
10 5 (3.27%) Infrastructure Analyst
10 5 (3.27%) Systems Engineer
10 5 (3.27%) Technical Manager
Libraries, Frameworks & Software Standards
1 11 (7.19%) Middleware
2 8 (5.23%) .NET
3 6 (3.92%) ASP.NET
4 5 (3.27%) LAMP
5 2 (1.31%) XML
5 2 (1.31%) HTML
6 1 (0.65%) jQuery
6 1 (0.65%) Oracle Fusion
Miscellaneous
1 13 (8.50%) Management Information System
2 6 (3.92%) Statistics
3 5 (3.27%) DataPower
4 4 (2.61%) Mainframe
5 3 (1.96%) CMDB
6 1 (0.65%) Credit Risk
6 1 (0.65%) Computer Science
6 1 (0.65%) Client/Server
6 1 (0.65%) EFT
6 1 (0.65%) Blackberry
6 1 (0.65%) DTV
6 1 (0.65%) iSeries
Operating Systems
1 20 (13.07%) Windows
2 15 (9.80%) Linux
3 7 (4.58%) UNIX
4 5 (3.27%) AIX
5 4 (2.61%) Windows Server 2003
5 4 (2.61%) Windows Server 2008
6 2 (1.31%) Windows 7
6 2 (1.31%) Windows 2000
6 2 (1.31%) Windows NT
7 1 (0.65%) Windows XP
7 1 (0.65%) Windows Vista
7 1 (0.65%) Red Hat Enterprise Linux
Processes & Methodologies
1 118 (77.12%) ITIL
2 52 (33.99%) ITSM
3 50 (32.68%) Service Delivery
4 31 (20.26%) Change Management
4 31 (20.26%) Project Management
5 29 (18.95%) Continuous Improvement
6 28 (18.30%) ITIL V3
7 21 (13.73%) PRINCE2
8 19 (12.42%) Release Management
9 13 (8.50%) Infrastructure Management
10 11 (7.19%) Stakeholder Engagement
11 10 (6.54%) Root Cause Analysis
12 9 (5.88%) Process Management
12 9 (5.88%) Stakeholder Management
13 6 (3.92%) Validation
13 6 (3.92%) Business Continuity
13 6 (3.92%) Supplier Management
14 5 (3.27%) Problem Management
14 5 (3.27%) Time Management
15 4 (2.61%) Incident Management
Programming Languages
1 16 (10.46%) SQL
2 6 (3.92%) C
3 2 (1.31%) JavaScript
3 2 (1.31%) VB
4 1 (0.65%) Python
4 1 (0.65%) Shell Script
4 1 (0.65%) VBScript
4 1 (0.65%) PL/SQL
4 1 (0.65%) Java
Qualifications
1 49 (32.03%) Degree
2 14 (9.15%) ITIL Foundation Certificate
3 9 (5.88%) ITIL Certification
4 3 (1.96%) SC Cleared
4 3 (1.96%) Security Cleared
5 2 (1.31%) PRINCE2 Practitioner
6 1 (0.65%) MCP
6 1 (0.65%) ISEB
6 1 (0.65%) Microsoft Certification
6 1 (0.65%) MOS
6 1 (0.65%) MCITP
6 1 (0.65%) ISTQB
6 1 (0.65%) APMP
Quality Assurance & Compliance
1 23 (15.03%) SLA
2 2 (1.31%) COBIT
3 1 (0.65%) QA
3 1 (0.65%) COSO
3 1 (0.65%) Sarbanes-Oxley
3 1 (0.65%) ISO/IEC 27001
3 1 (0.65%) ISO/IEC 17799
System Software
1 19 (12.42%) Active Directory
2 13 (8.50%) VMware Infrastructure
3 10 (6.54%) Hyper-V
4 5 (3.27%) Xen
4 5 (3.27%) KVM
5 4 (2.61%) Microsoft App-V
6 3 (1.96%) VMware ESX
6 3 (1.96%) XenApp
6 3 (1.96%) XenDesktop
7 1 (0.65%) Microsoft Virtual Server
Systems Management
1 4 (2.61%) OpenView
1 4 (2.61%) Tivoli
1 4 (2.61%) SCCM
2 1 (0.65%) Oracle Identity Management
2 1 (0.65%) BMC PATROL
2 1 (0.65%) BladeLogic
Vendors
1 23 (15.03%) Microsoft
2 17 (11.11%) VMware
3 13 (8.50%) IBM
4 12 (7.84%) BMC
5 11 (7.19%) Remedy
6 8 (5.23%) HP
7 7 (4.58%) Cisco
8 5 (3.27%) ServiceNow
9 4 (2.61%) Oracle
9 4 (2.61%) Citrix
10 3 (1.96%) SAP
11 2 (1.31%) Avaya
11 2 (1.31%) Computacenter
11 2 (1.31%) ArcSight
12 1 (0.65%) Tableau
12 1 (0.65%) McAfee
12 1 (0.65%) Axway
12 1 (0.65%) Tumbleweed
12 1 (0.65%) NetApp
12 1 (0.65%) Red Hat
Brackley, Northamptonshire
Applause IT Innovation
Salary: £34000 - £40000 per annum + great benefits
Posted: 5 days ago
Derbyshire
Polar Recruitment
Salary: £80000 - £110000 per annum + + Car & Benefits
Posted: 6 days ago
Nottinghamshire
ComputaCenter
Salary: Competitive
Posted: 18 days ago
Leicester
Hays IT - Uk Posting account
Salary: £40847.00 - £45954.00 per annum + Excellent Benefits
Posted: 19 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Unspecified £Competitive + bonus, pension and private healthcare
Posted: 25 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: £Competitive + bonus, pension and private healthcare
Posted: 25 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Unspecified Competitive + bonus up to 20%, pension, private healthcare
Posted: 26 days ago