The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 86 90 91
Rank change year-on-year
+4 +1
Permanent jobs citing Service Management 80 95 75
As % of all permanent IT jobs located in the East Midlands 2.58% 2.63% 2.70%
As % of the Processes & Methodologies category 3.14% 3.11% 3.34%
Number of salaries quoted 46 48 59
Average salary £45,000 £41,679 £37,750
Average salary % change year-on-year
+7.96% +10.40%
90% offered a salary of more than £21,500 £21,000 £25,900
10% offered a salary of more than £51,792 £68,250 £57,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2547 3056 2244
As % of all permanent IT jobs located in the East Midlands 82.16% 84.63% 80.66%
Number of salaries quoted 2059 2453 1948
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 6 March 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +53 40 £45,000 +32.35% 3
Nottinghamshire -2 21 £44,087 -7.18% 1
Northamptonshire 0 14 £21,500 -2.27% 3
Derbyshire -13 5 £15,500 -70.47% 2
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 6 March 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 134 (78.82%) ITIL
2 53 (31.18%) Microsoft
3 52 (30.59%) ITSM
4 45 (26.47%) Service Delivery
5 43 (25.29%) Finance
6 42 (24.71%) Change Management
6 42 (24.71%) Analytical Skills
7 36 (21.18%) Degree
8 32 (18.82%) Management Information System
9 31 (18.24%) MS Excel
10 30 (17.65%) Windows
11 29 (17.06%) MS Office
11 29 (17.06%) SLA
11 29 (17.06%) ITIL Certification
12 21 (12.35%) Project Management
13 20 (11.76%) PRINCE2
13 20 (11.76%) ITIL V3
14 19 (11.18%) SC Cleared
14 19 (11.18%) Security Cleared
15 18 (10.59%) Microsoft Certification
16 17 (10.00%) Active Directory
17 16 (9.41%) Stakeholder Engagement
18 15 (8.82%) Continuous Improvement
18 15 (8.82%) C
18 15 (8.82%) Incident Management
18 15 (8.82%) Back Office
18 15 (8.82%) Retail
19 14 (8.24%) MCP
19 14 (8.24%) Sarbanes-Oxley
19 14 (8.24%) ITIL Foundation Certificate

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 6 March 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (6.47%) SharePoint
2 9 (5.29%) MS Exchange
3 8 (4.71%) Lync
4 5 (2.94%) WebSphere
5 3 (1.76%) WebSphere Transformation Extender
6 2 (1.18%) Exchange Server 2003
6 2 (1.18%) Exchange Server 2007
6 2 (1.18%) Exchange Server 2010
6 2 (1.18%) NetWeaver
7 1 (0.59%) BizTalk Server
7 1 (0.59%) ArcGIS
7 1 (0.59%) FileNet
7 1 (0.59%) CMS
7 1 (0.59%) WebSphere Application Server
7 1 (0.59%) WebLogic
7 1 (0.59%) IIS
7 1 (0.59%) Lotus Domino
7 1 (0.59%) Apache
7 1 (0.59%) Tomcat
Applications
1 31 (18.24%) MS Excel
2 29 (17.06%) MS Office
3 7 (4.12%) MS PowerPoint
4 2 (1.18%) Spreadsheet
Business Applications
1 6 (3.53%) Remedy ITSM
2 4 (2.35%) Dynamics AX
3 3 (1.76%) Dynamics CRM
4 1 (0.59%) Dynamics NAV
4 1 (0.59%) SAP SCM
4 1 (0.59%) Retail-J
Cloud Services
1 12 (7.06%) Office 365
2 2 (1.18%) Force.com
Communications & Networking
1 10 (5.88%) Firewall
2 8 (4.71%) Intranet
2 8 (4.71%) TCP/IP
3 7 (4.12%) Internet
3 7 (4.12%) Extranet
3 7 (4.12%) Intrusion Detection
4 3 (1.76%) SNMP
4 3 (1.76%) FCoE
5 2 (1.18%) HSRP
5 2 (1.18%) NAS
5 2 (1.18%) VRRP
5 2 (1.18%) SAN
5 2 (1.18%) DHCP
6 1 (0.59%) HTTP
6 1 (0.59%) ADSL
6 1 (0.59%) Broadband
6 1 (0.59%) PBX
6 1 (0.59%) VoIP
6 1 (0.59%) VLAN
6 1 (0.59%) MPLS
Database & Business Intelligence
1 6 (3.53%) SQL Server
2 2 (1.18%) Data Warehouse
2 2 (1.18%) SAP BW
3 1 (0.59%) SQL Server 2005
3 1 (0.59%) SQL Server 2008
3 1 (0.59%) Oracle Database
3 1 (0.59%) Relational Database
3 1 (0.59%) Data Mining
3 1 (0.59%) RDBMS
3 1 (0.59%) BusinessObjects
Development Applications
1 2 (1.18%) LoadRunner
2 1 (0.59%) Team Foundation Server
General
1 43 (25.29%) Finance
2 15 (8.82%) Back Office
2 15 (8.82%) Retail
3 9 (5.29%) Telecoms
4 6 (3.53%) Banking
4 6 (3.53%) Welsh Language
5 4 (2.35%) Manufacturing
6 2 (1.18%) Publishing
6 2 (1.18%) Retail Banking
6 2 (1.18%) Marketing
7 1 (0.59%) Advertising
7 1 (0.59%) Legal
Job Titles
1 47 (27.65%) Analyst
2 37 (21.76%) Service Manager
3 18 (10.59%) Service Analyst
4 14 (8.24%) Infrastructure Analyst
4 14 (8.24%) Support Analyst
4 14 (8.24%) Change Analyst
5 9 (5.29%) Help Desk Analyst
5 9 (5.29%) Applications Support
6 8 (4.71%) Project Manager
7 7 (4.12%) 1st Line Support
7 7 (4.12%) Customer Analyst
7 7 (4.12%) 1st Line Support Analyst
8 6 (3.53%) Service Desk Analyst
8 6 (3.53%) Support Manager
8 6 (3.53%) Delivery Manager
8 6 (3.53%) Services Delivery Manager
9 5 (2.94%) Applications Support Manager
9 5 (2.94%) Service Desk Manager
9 5 (2.94%) Team Leader
9 5 (2.94%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (2.94%) Middleware
2 4 (2.35%) Web Services
3 2 (1.18%) jQuery
3 2 (1.18%) Visualforce
3 2 (1.18%) REST
3 2 (1.18%) HTML
3 2 (1.18%) .NET
4 1 (0.59%) ASP.NET
4 1 (0.59%) COM
4 1 (0.59%) JSP
4 1 (0.59%) JSF
4 1 (0.59%) Apache Flex
4 1 (0.59%) Silverlight
4 1 (0.59%) XML
4 1 (0.59%) EDI
Miscellaneous
1 42 (24.71%) Analytical Skills
2 32 (18.82%) Management Information System
3 2 (1.18%) Replication
3 2 (1.18%) Data Structures
3 2 (1.18%) Mainframe
3 2 (1.18%) Statistics
4 1 (0.59%) Taxonomies
4 1 (0.59%) Computer Science
4 1 (0.59%) Data Integration
4 1 (0.59%) Visualisation
4 1 (0.59%) GIS
4 1 (0.59%) Client/Server
4 1 (0.59%) Chip and PIN
4 1 (0.59%) EFT
4 1 (0.59%) Smartphone
Operating Systems
1 30 (17.65%) Windows
2 11 (6.47%) Linux
3 10 (5.88%) UNIX
4 5 (2.94%) Windows 7
5 4 (2.35%) Windows Vista
5 4 (2.35%) Windows Server 2008
6 3 (1.76%) Red Hat Enterprise Linux
6 3 (1.76%) Windows Server 2003
7 1 (0.59%) AIX
7 1 (0.59%) Windows 8
Processes & Methodologies
1 134 (78.82%) ITIL
2 52 (30.59%) ITSM
3 45 (26.47%) Service Delivery
4 42 (24.71%) Change Management
5 21 (12.35%) Project Management
6 20 (11.76%) PRINCE2
6 20 (11.76%) ITIL V3
7 16 (9.41%) Stakeholder Engagement
8 15 (8.82%) Continuous Improvement
8 15 (8.82%) Incident Management
9 12 (7.06%) Business Continuity
9 12 (7.06%) PRINCE
9 12 (7.06%) Problem Management
9 12 (7.06%) Coaching
10 11 (6.47%) People Management
10 11 (6.47%) Mentoring
11 9 (5.29%) Capacity Management
12 7 (4.12%) Root Cause Analysis
12 7 (4.12%) Release Management
12 7 (4.12%) ERP
Programming Languages
1 15 (8.82%) C
2 12 (7.06%) SQL
3 3 (1.76%) JavaScript
4 2 (1.18%) PL/SQL
4 2 (1.18%) C#
4 2 (1.18%) Java
4 2 (1.18%) Apex Code
4 2 (1.18%) SOQL
5 1 (0.59%) VBScript
5 1 (0.59%) VB
5 1 (0.59%) VB.NET
5 1 (0.59%) VBA
5 1 (0.59%) Python
Qualifications
1 36 (21.18%) Degree
2 29 (17.06%) ITIL Certification
3 19 (11.18%) SC Cleared
3 19 (11.18%) Security Cleared
4 18 (10.59%) Microsoft Certification
5 14 (8.24%) MCP
5 14 (8.24%) ITIL Foundation Certificate
6 4 (2.35%) MCSE
6 4 (2.35%) MCSA
6 4 (2.35%) ISEB
6 4 (2.35%) PRINCE2 Certification
7 3 (1.76%) ACCA
7 3 (1.76%) CIPFA
7 3 (1.76%) CIMA
7 3 (1.76%) MCITP
7 3 (1.76%) ICAEW
8 2 (1.18%) VCP4
9 1 (0.59%) PRINCE2 Practitioner
9 1 (0.59%) Sun Certification
9 1 (0.59%) Oracle Certification
Quality Assurance & Compliance
1 29 (17.06%) SLA
2 14 (8.24%) Sarbanes-Oxley
3 7 (4.12%) ISO/IEC 27001
4 5 (2.94%) QA
5 2 (1.18%) ISO 9000
6 1 (0.59%) COBIT
System Software
1 17 (10.00%) Active Directory
2 4 (2.35%) Terminal Services
3 3 (1.76%) VMware Infrastructure
Systems Management
1 8 (4.71%) Puppet
2 5 (2.94%) Opscode Chef
3 3 (1.76%) WMI
4 2 (1.18%) BMC Performance Manager
4 2 (1.18%) SCCM
4 2 (1.18%) OpenView
4 2 (1.18%) Tivoli Storage Manager
4 2 (1.18%) OVSD
5 1 (0.59%) Tivoli
Vendors
1 53 (31.18%) Microsoft
2 8 (4.71%) IBM
2 8 (4.71%) HP
3 7 (4.12%) BMC
3 7 (4.12%) Remedy
4 6 (3.53%) Oracle
4 6 (3.53%) SAP
5 5 (2.94%) Cisco
6 4 (2.35%) SolarWinds
7 3 (1.76%) Red Hat
7 3 (1.76%) VMware
7 3 (1.76%) Cognizant
7 3 (1.76%) EMC
8 2 (1.18%) Dell
8 2 (1.18%) Computacenter
8 2 (1.18%) Salesforce.com
8 2 (1.18%) NetApp
9 1 (0.59%) Retek
9 1 (0.59%) webMethods
9 1 (0.59%) Axway
Northampton, Northamptonshire
Circle Recruitment
Salary: £20000 - £23000 per annum + bonus+bens
Posted: 3 hours ago
Derby, Derbyshire
ReThink Recruitment
Salary: £50000 - £60000.00 per annum
Posted: Yesterday
Scunthorpe, South Humberside
Senitor Associates
Posted: 2 days ago
Northampton, Northamptonshire
NAK Consulting
Salary: DOE + 15% Shift Bonus + Paid Overtime + Bonus + Benefits
Posted: 2 days ago
Leicester, East Midlands, United Kingdom
De Montfort University
Salary: £25,513 - £31,342 per annum
Posted: 3 days ago
Leicester, Leicestershire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 4 days ago
Leicester, Leicestershire
De Monfort Univeristy
Posted: 7 days ago
Brackley
Applause IT Innovation
Salary: £40000 - £55000 per annum + great benefits
Posted: 10 days ago
Derby
Capita - ITIN
Salary: £15000.00 - £16000.00 per annum
Posted: 21 days ago
Nottingham, Nottinghamshire
ComputaCenter
Salary: car and flexible benefits
Posted: 21 days ago