Service Management Jobs in the East Midlands

Service Management
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 91 101 135
Rank change year-on-year +10 +34 -38
Permanent jobs citing Service Management 99 74 67
As % of all permanent jobs advertised in the East Midlands 2.29% 2.58% 1.92%
As % of the Processes & Methodologies category 2.83% 2.69% 2.10%
Number of salaries quoted 68 42 47
10th Percentile £22,500 £27,400 £25,450
25th Percentile £24,500 £31,250 £33,125
Median annual salary (50th Percentile) £28,500 £37,500 £42,500
Median % change year-on-year -24.00% -11.76% +6.25%
75th Percentile £35,446 £55,219 £50,000
90th Percentile £57,500 £66,875 £58,000
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

All Process and Methodology Skills
East Midlands

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,493 2,753 3,194
As % of all permanent jobs advertised in the East Midlands 80.93% 96.16% 91.76%
Number of salaries quoted 2,482 1,326 2,095
10th Percentile £25,750 £27,000 £25,750
25th Percentile £32,140 £36,750 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £56,000 £65,188 £61,177
90th Percentile £68,750 £76,250 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the East Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Management in the East Midlands

Service Management
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Management in the East Midlands.

Salary trend for Service Management in the East Midlands

Service Management
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Management in the East Midlands over the 6 months to 28 April 2024.

Salary histogram for Service Management in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire 0 35 £28,500 -20.83% 3
Northamptonshire +10 23 £36,000 -34.55% 5
Nottinghamshire -11 23 £25,000 -37.50% 4
Derbyshire 0 14 £32,500 -1.52% 4
Lincolnshire -12 3 £31,500 +16.67%
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.10%) SharePoint
2 5 (5.05%) Confluence
3 2 (2.02%) SAS
Applications
1 25 (25.25%) Microsoft Office
Business Applications
1 3 (3.03%) Remedy ITSM
2 2 (2.02%) Dynamics CRM
2 2 (2.02%) Shopify
3 1 (1.01%) NetSuite
Cloud Services
1 28 (28.28%) Microsoft 365
2 24 (24.24%) Azure
3 10 (10.10%) Entra ID
4 5 (5.05%) ChatGPT
5 4 (4.04%) AWS
6 2 (2.02%) Google Workspace
6 2 (2.02%) Mimecast
6 2 (2.02%) Power Platform
7 1 (1.01%) Intacct
7 1 (1.01%) SaaS
Communications & Networking
1 20 (20.20%) Firewall
2 7 (7.07%) VPN
3 6 (6.06%) LAN
3 6 (6.06%) WAN
4 5 (5.05%) DHCP
4 5 (5.05%) DNS
4 5 (5.05%) Network Security
4 5 (5.05%) Softphone
5 3 (3.03%) TCP/IP
6 2 (2.02%) Internet
6 2 (2.02%) IP Telephony
6 2 (2.02%) NAS
6 2 (2.02%) Structured Cabling
6 2 (2.02%) WLAN
Database & Business Intelligence
1 2 (2.02%) Power BI
2 1 (1.01%) MySQL
2 1 (1.01%) SQL Server
Development Applications
1 6 (6.06%) JIRA
General
1 40 (40.40%) Social Skills
2 30 (30.30%) Analytical Skills
3 16 (16.16%) Inclusion and Diversity
3 16 (16.16%) Law
4 8 (8.08%) Finance
5 3 (3.03%) Local Government
5 3 (3.03%) Retail
6 2 (2.02%) Back Office
6 2 (2.02%) Organisational Skills
6 2 (2.02%) Public Sector
6 2 (2.02%) Telecoms
Job Titles
1 17 (17.17%) Applications Support
2 15 (15.15%) 1st Line Support
2 15 (15.15%) Support Engineer
3 14 (14.14%) Applications Engineer
3 14 (14.14%) Applications Support Engineer
4 11 (11.11%) IT Support
5 10 (10.10%) Problem Manager
6 8 (8.08%) Analyst
6 8 (8.08%) Network Engineer
7 6 (6.06%) Architect
8 5 (5.05%) IT Analyst
8 5 (5.05%) IT Support Technician
8 5 (5.05%) IT Technician
8 5 (5.05%) Service Manager
8 5 (5.05%) Support Technician
9 4 (4.04%) ServiceNow Architect
10 3 (3.03%) Lead
10 3 (3.03%) Service Analyst
10 3 (3.03%) Service Desk Analyst
11 2 (2.02%) Operations Manager
Libraries, Frameworks & Software Standards
1 3 (3.03%) EDI
2 2 (2.02%) AngularJS
2 2 (2.02%) CSS
2 2 (2.02%) HTML
2 2 (2.02%) Twitter Bootstrap
2 2 (2.02%) Web Services
3 1 (1.01%) REST
3 1 (1.01%) SOAP
Miscellaneous
1 15 (15.15%) Data Centre
2 13 (13.13%) Driving Licence
3 5 (5.05%) Management Information System
3 5 (5.05%) Onboarding
4 3 (3.03%) CMDB
4 3 (3.03%) Data Protection Act
4 3 (3.03%) Freedom of Information
4 3 (3.03%) Freedom of Information Act
4 3 (3.03%) Legacy Systems
5 2 (2.02%) EPoS
5 2 (2.02%) Self-Motivation
5 2 (2.02%) Smartphone
6 1 (1.01%) CCTV
6 1 (1.01%) IoT
6 1 (1.01%) Mobile App
Operating Systems
1 32 (32.32%) Windows
2 16 (16.16%) Windows Server
3 5 (5.05%) Windows Server 2016
3 5 (5.05%) Windows Server 2019
4 3 (3.03%) Android
4 3 (3.03%) Apple iOS
5 2 (2.02%) Mac OS
5 2 (2.02%) VMS
5 2 (2.02%) Windows 10
6 1 (1.01%) Linux
Processes & Methodologies
1 54 (54.55%) ITIL
2 52 (52.53%) ITSM
3 40 (40.40%) Problem-Solving
4 37 (37.37%) Service Delivery
5 19 (19.19%) Customer Service
6 18 (18.18%) Impact Assessments
7 16 (16.16%) User Experience
8 15 (15.15%) Customer Requirements
8 15 (15.15%) Incident Management
8 15 (15.15%) Mentoring
8 15 (15.15%) User Acceptance Testing
9 14 (14.14%) Continuous Improvement
10 13 (13.13%) Active Listening
10 13 (13.13%) Collaborative Working
10 13 (13.13%) Problem Management
10 13 (13.13%) Root Cause Analysis
11 12 (12.12%) Cybersecurity
11 12 (12.12%) Process Improvement
12 11 (11.11%) Project Management
12 11 (11.11%) Trend Analysis
Programming Languages
1 18 (18.18%) SQL
2 1 (1.01%) Swift
2 1 (1.01%) T-SQL
Qualifications
1 22 (22.22%) Degree
2 13 (13.13%) DBS Check
2 13 (13.13%) MCP
3 7 (7.07%) SC Cleared
3 7 (7.07%) Security Cleared
4 2 (2.02%) Computer Science Degree
4 2 (2.02%) MCSA
4 2 (2.02%) MCSE
4 2 (2.02%) Microsoft Certification
Quality Assurance & Compliance
1 17 (17.17%) SLA
2 11 (11.11%) GDPR
3 5 (5.05%) Data Quality
4 3 (3.03%) COBIT
4 3 (3.03%) Cyber Essentials
5 2 (2.02%) ISO/IEC 27001
6 1 (1.01%) GRC
6 1 (1.01%) QA
System Software
1 29 (29.29%) Active Directory
2 5 (5.05%) Hyper-V
3 1 (1.01%) Virtual Machines
3 1 (1.01%) Virtual Servers
Systems Management
1 7 (7.07%) Microsoft Intune
2 3 (3.03%) OpenView
Vendors
1 37 (37.37%) Microsoft
2 19 (19.19%) ServiceNow
3 7 (7.07%) Google
4 5 (5.05%) SonicWALL
5 3 (3.03%) BMC
5 3 (3.03%) HP
5 3 (3.03%) Remedy
6 2 (2.02%) Apple
6 2 (2.02%) Meraki
6 2 (2.02%) Sophos
7 1 (1.01%) Oracle
7 1 (1.01%) Sage