The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 96 119 102
Rank change year-on-year
+23 -17
Permanent jobs citing Service Management 79 69 69
As % of all permanent IT jobs located in the East Midlands 2.08% 1.86% 2.14%
As % of the Processes & Methodologies category 2.38% 2.25% 2.75%
Number of salaries quoted 54 48 53
Average salary £40,837 £40,857 £45,000
Average salary % change year-on-year
-0.04% -9.20%
90% offered a salary of more than £21,000 £20,850 £23,366
10% offered a salary of more than £60,000 £68,750 £65,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3321 3071 2508
As % of all permanent IT jobs located in the East Midlands 87.28% 82.96% 77.84%
Number of salaries quoted 2755 2543 2054
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 3 September 2015.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire 0 29 £45,000 +10.14% 4
Northamptonshire -2 22 £21,000 -2.32% 3
Leicestershire +19 16 £42,500 -2.07% 2
Derbyshire -17 12 £60,000 -38.46%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 3 September 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 129 (61.72%) ITIL
2 55 (26.32%) ITSM
3 53 (25.36%) Finance
4 52 (24.88%) Service Delivery
5 51 (24.40%) Management Information System
6 46 (22.01%) Microsoft
7 40 (19.14%) Analytical Skills
8 38 (18.18%) MS Excel
8 38 (18.18%) Change Management
9 37 (17.70%) MS Office
9 37 (17.70%) Continuous Improvement
10 36 (17.22%) Degree
11 34 (16.27%) ITIL Certification
12 32 (15.31%) Incident Management
13 31 (14.83%) SLA
14 30 (14.35%) Project Management
14 30 (14.35%) Problem Management
15 28 (13.40%) Windows
16 26 (12.44%) Business Continuity
17 25 (11.96%) Stakeholder Management
17 25 (11.96%) Oracle
18 21 (10.05%) Security Cleared
19 20 (9.57%) SC Cleared
19 20 (9.57%) C
20 19 (9.09%) ITIL Foundation Certificate
21 17 (8.13%) ITIL V3
22 16 (7.66%) People Management
22 16 (7.66%) SQL Server
22 16 (7.66%) Linux
23 15 (7.18%) Welsh Language

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 3 September 2015, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (6.22%) SharePoint
2 10 (4.78%) MS Exchange
3 9 (4.31%) Exchange Server 2010
4 6 (2.87%) IIS
5 4 (1.91%) Apache
6 3 (1.44%) Umbraco
6 3 (1.44%) Lync
7 2 (0.96%) CMS
Applications
1 38 (18.18%) MS Excel
2 37 (17.70%) MS Office
3 2 (0.96%) MS Visio
3 2 (0.96%) MS PowerPoint
3 2 (0.96%) Spreadsheet
Business Applications
1 6 (2.87%) SAP ERP
2 2 (0.96%) SAP SD
2 2 (0.96%) Oracle EBS
2 2 (0.96%) SAP CRM
3 1 (0.48%) Remedy ITSM
3 1 (0.48%) Oracle BPM
3 1 (0.48%) Oracle Payables
3 1 (0.48%) Oracle Receivables
Cloud Services
1 6 (2.87%) Amazon AWS
1 6 (2.87%) Office 365
2 4 (1.91%) Microsoft Azure
3 2 (0.96%) Amazon EC2
3 2 (0.96%) SaaS
3 2 (0.96%) PaaS
3 2 (0.96%) IaaS
4 1 (0.48%) IBM SmartCloud
Communications & Networking
1 6 (2.87%) Firewall
2 4 (1.91%) Intrusion Detection
2 4 (1.91%) Network Security
3 3 (1.44%) Unified Communications
3 3 (1.44%) TCP/IP
3 3 (1.44%) PBX
3 3 (1.44%) VoIP
4 2 (0.96%) WAN
4 2 (0.96%) DNS
4 2 (0.96%) VLAN
4 2 (0.96%) LAN
5 1 (0.48%) FCoE
5 1 (0.48%) SAN
5 1 (0.48%) SNMP
5 1 (0.48%) SMS
Database & Business Intelligence
1 16 (7.66%) SQL Server
2 10 (4.78%) Relational Database
3 8 (3.83%) MySQL
4 6 (2.87%) RDBMS
5 4 (1.91%) Big Data
5 4 (1.91%) DB2
6 3 (1.44%) Oracle Reports
6 3 (1.44%) SQL Server Reporting Services
6 3 (1.44%) Pentaho
7 2 (0.96%) SAP HANA
7 2 (0.96%) BusinessObjects
7 2 (0.96%) SQL Server 2005
8 1 (0.48%) Oracle Database 11g
8 1 (0.48%) Oracle BI EE
8 1 (0.48%) Crystal Reports
8 1 (0.48%) Oracle Database
8 1 (0.48%) Oracle Database 10g
Development Applications
1 9 (4.31%) Team Foundation Server
2 4 (1.91%) Jenkins
3 2 (0.96%) Visual Studio
3 2 (0.96%) PowerDesigner
3 2 (0.96%) MSI
4 1 (0.48%) Oracle Forms
4 1 (0.48%) LoadRunner
General
1 53 (25.36%) Finance
2 15 (7.18%) Welsh Language
3 13 (6.22%) Retail
4 11 (5.26%) Banking
5 8 (3.83%) Back Office
6 7 (3.35%) Telecoms
6 7 (3.35%) Marketing
7 6 (2.87%) German Language
7 6 (2.87%) Manufacturing
8 2 (0.96%) Games
8 2 (0.96%) Aerospace
8 2 (0.96%) Italian Language
8 2 (0.96%) Spanish Language
8 2 (0.96%) French Language
8 2 (0.96%) Billing
9 1 (0.48%) Advertising
Job Titles
1 66 (31.58%) Analyst
2 56 (26.79%) Service Manager
3 18 (8.61%) Services Delivery Manager
3 18 (8.61%) Help Desk Analyst
3 18 (8.61%) Delivery Manager
4 17 (8.13%) Applications Support
5 12 (5.74%) Support Analyst
6 10 (4.78%) Support Manager
6 10 (4.78%) Applications Support Manager
6 10 (4.78%) Applications Manager
7 9 (4.31%) Project Manager
7 9 (4.31%) Service Analyst
7 9 (4.31%) Developer
8 7 (3.35%) Applications Support Analyst
8 7 (3.35%) IT Services Manager
9 6 (2.87%) Technical Analyst
9 6 (2.87%) Technical Manager
9 6 (2.87%) Technical Services Manager
9 6 (2.87%) Senior Systems Engineer
9 6 (2.87%) Systems Engineer
Libraries, Frameworks & Software Standards
1 11 (5.26%) .NET
2 10 (4.78%) HTML
3 9 (4.31%) ASP.NET
4 8 (3.83%) Web Services
5 6 (2.87%) CSS
5 6 (2.87%) LINQ
6 2 (0.96%) RESTful
6 2 (0.96%) REST
6 2 (0.96%) SOAP
6 2 (0.96%) XML
6 2 (0.96%) .NET Framework
6 2 (0.96%) Application Packaging
6 2 (0.96%) Software Packaging
7 1 (0.48%) WebCenter
Miscellaneous
1 51 (24.40%) Management Information System
2 40 (19.14%) Analytical Skills
3 13 (6.22%) Computer Science
4 12 (5.74%) Data Centre
5 10 (4.78%) Mainframe
6 6 (2.87%) Hybrid Cloud
7 3 (1.44%) CMDB
7 3 (1.44%) VSAM
8 2 (0.96%) Client/Server
8 2 (0.96%) Chip and PIN
8 2 (0.96%) BYOD
9 1 (0.48%) Thin Client
9 1 (0.48%) Credit Risk
9 1 (0.48%) Fat Client
9 1 (0.48%) IBM Mainframe
Operating Systems
1 28 (13.40%) Windows
2 16 (7.66%) Linux
3 12 (5.74%) UNIX
4 8 (3.83%) Windows Server 2008
5 4 (1.91%) Windows 2000
5 4 (1.91%) Windows NT
6 3 (1.44%) Windows Server 2012
7 1 (0.48%) Windows XP
7 1 (0.48%) Windows Server 2003
7 1 (0.48%) Windows 8
7 1 (0.48%) AIX
7 1 (0.48%) Solaris
Processes & Methodologies
1 129 (61.72%) ITIL
2 55 (26.32%) ITSM
3 52 (24.88%) Service Delivery
4 38 (18.18%) Change Management
5 37 (17.70%) Continuous Improvement
6 32 (15.31%) Incident Management
7 30 (14.35%) Problem Management
7 30 (14.35%) Project Management
8 26 (12.44%) Business Continuity
9 25 (11.96%) Stakeholder Management
10 17 (8.13%) ITIL V3
11 16 (7.66%) People Management
12 14 (6.70%) Capacity Management
12 14 (6.70%) Demand Management
13 13 (6.22%) Configuration Management
14 12 (5.74%) PRINCE2
15 11 (5.26%) ERP
15 11 (5.26%) Information Security
16 10 (4.78%) Agile Software Development
17 9 (4.31%) Time Management
Programming Languages
1 20 (9.57%) C
2 14 (6.70%) SQL
3 8 (3.83%) C#
4 7 (3.35%) JavaScript
5 5 (2.39%) PowerShell
6 4 (1.91%) JCL
7 3 (1.44%) COBOL
8 2 (0.96%) Java
9 1 (0.48%) VB
Qualifications
1 36 (17.22%) Degree
2 34 (16.27%) ITIL Certification
3 21 (10.05%) Security Cleared
4 20 (9.57%) SC Cleared
5 19 (9.09%) ITIL Foundation Certificate
6 6 (2.87%) MCSE
6 6 (2.87%) Microsoft Certification
7 4 (1.91%) HNC
7 4 (1.91%) HND
7 4 (1.91%) PRINCE2 Certification
8 2 (0.96%) SAP Certification
9 1 (0.48%) NVQ Level 4
9 1 (0.48%) Oracle Certification
9 1 (0.48%) BC Cleared
Quality Assurance & Compliance
1 31 (14.83%) SLA
2 1 (0.48%) ISO/IEC 27001
System Software
1 10 (4.78%) Active Directory
2 2 (0.96%) Microsoft App-V
2 2 (0.96%) XenApp
2 2 (0.96%) XenDesktop
2 2 (0.96%) BitLocker
3 1 (0.48%) VMware Infrastructure
Systems Management
1 12 (5.74%) Puppet
1 12 (5.74%) Opscode Chef
2 4 (1.91%) Ansible
3 3 (1.44%) Nessus
3 3 (1.44%) Nmap
4 2 (0.96%) WSUS
4 2 (0.96%) SCCM
4 2 (0.96%) McAfee ePO
4 2 (0.96%) Casper Suite
4 2 (0.96%) Symantec Endpoint Protection
4 2 (0.96%) Norton AntiVirus
5 1 (0.48%) WMI
Vendors
1 46 (22.01%) Microsoft
2 25 (11.96%) Oracle
3 12 (5.74%) PeopleSoft
4 8 (3.83%) SAP
5 6 (2.87%) Remedy
6 5 (2.39%) Salesforce.com
7 4 (1.91%) IBM
7 4 (1.91%) BT
7 4 (1.91%) Computacenter
7 4 (1.91%) ArcSight
8 3 (1.44%) Cisco
8 3 (1.44%) BMC
9 2 (0.96%) Apple
9 2 (0.96%) Sage
9 2 (0.96%) CheckPoint
9 2 (0.96%) Symantec
9 2 (0.96%) McAfee
9 2 (0.96%) Sophos
9 2 (0.96%) Unisys
9 2 (0.96%) Lumension
Northampton, Northamptonshire
Ascent People Ltd
Salary: £65000 - £75000 per annum + Pension, Bonus, Car Bens
Posted: 2 days ago
Leicester
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Car + Extensive benefits
Posted: 10 days ago
Nottinghamshire
Capita - ITIN
Salary: £35000 - £37000 per annum + Benefits
Posted: 10 days ago
Nottingham, Nottinghamshire
University of Nottingham
Salary: £37,394 - 45,954 per year + Excellent Benefits
Posted: 13 days ago
Leicester, Leicestershire
University of Leicester
Salary: Circa £75,000
Posted: 13 days ago
Nottinghamshire
Capita - ITIN
Salary: £25000 - £30000 per annum + Benefits
Posted: 15 days ago
Nottinghamshire
Capita - ITIN
Salary: £35000 - £37000 per annum + Benefits
Posted: 17 days ago