The first table below looks at the demand for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 103 89 92
Rank change year-on-year
-14 +3
Permanent jobs citing Service Management 69 72 95
As % of all permanent IT jobs located in the East Midlands 1.84% 2.26% 2.78%
As % of the Processes & Methodologies category 2.29% 2.97% 3.59%
Number of salaries quoted 46 54 73
Average salary £40,857 £35,000 £51,750
Average salary % change year-on-year
+16.73% -32.36%
90% offered a salary of more than £21,500 £26,000 £32,500
10% offered a salary of more than £53,000 £65,000 £82,500
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
3009 2423 2644
As % of all permanent IT jobs located in the East Midlands 80.24% 76.17% 77.33%
Number of salaries quoted 2503 2035 2268
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
England

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 30 July 2014.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +2 20 £40,857 +0.38% 2
Northamptonshire -19 18 £33,000 -5.71% 5
Leicestershire 0 15 £43,401 +24.00% 3
Derbyshire -13 15 £60,000 +26.31% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 130 (78.31%) ITIL
2 52 (31.33%) Service Delivery
3 51 (30.72%) Degree
4 48 (28.92%) ITSM
5 37 (22.29%) Project Management
6 31 (18.67%) ITIL V3
7 30 (18.07%) Change Management
8 28 (16.87%) Microsoft
9 26 (15.66%) Continuous Improvement
10 25 (15.06%) Windows
11 24 (14.46%) SQL
12 23 (13.86%) Finance
13 22 (13.25%) PRINCE2
14 21 (12.65%) SLA
14 21 (12.65%) Active Directory
15 20 (12.05%) Back Office
16 19 (11.45%) VMware
16 19 (11.45%) MS Exchange
17 17 (10.24%) TCP/IP
18 15 (9.04%) .NET
18 15 (9.04%) Release Management
18 15 (9.04%) VMware Infrastructure
18 15 (9.04%) Retail
19 14 (8.43%) Linux
19 14 (8.43%) Infrastructure Management
20 13 (7.83%) Stakeholder Engagement
20 13 (7.83%) IBM
20 13 (7.83%) IIS
21 12 (7.23%) MS Excel
22 11 (6.63%) Stakeholder Management

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2014, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 19 (11.45%) MS Exchange
2 13 (7.83%) IIS
3 9 (5.42%) SharePoint
4 6 (3.61%) WebSphere
5 5 (3.01%) Lync
6 2 (1.20%) SharePoint 2013
6 2 (1.20%) Exchange Server 2007
6 2 (1.20%) Exchange Server 2003
6 2 (1.20%) SharePoint Server
6 2 (1.20%) Blackberry Enterprise Server
7 1 (0.60%) Apache
7 1 (0.60%) WebSphere Application Server
7 1 (0.60%) WebLogic
7 1 (0.60%) MQSeries
7 1 (0.60%) Tomcat
7 1 (0.60%) FileNet
7 1 (0.60%) CMS
7 1 (0.60%) Exchange Server 2013
Applications
1 12 (7.23%) MS Excel
2 8 (4.82%) MS Office
3 2 (1.20%) MS Visio
Business Applications
1 9 (5.42%) Remedy ITSM
2 3 (1.81%) Oracle EBS
3 1 (0.60%) SAP Oil and Gas
3 1 (0.60%) Oracle EBS R12
3 1 (0.60%) Oracle iRecruitment
3 1 (0.60%) Summit
3 1 (0.60%) Maximo
3 1 (0.60%) Oracle HRMS
3 1 (0.60%) Oracle Payroll
Cloud Services
1 6 (3.61%) Cloud Computing
2 5 (3.01%) IaaS
Communications & Networking
1 17 (10.24%) TCP/IP
2 5 (3.01%) Wireless
2 5 (3.01%) Broadband
2 5 (3.01%) LAN
2 5 (3.01%) VoIP
2 5 (3.01%) WAN
3 4 (2.41%) SAN
4 3 (1.81%) Internet
4 3 (1.81%) HTTP
4 3 (1.81%) Network Security
4 3 (1.81%) NetScaler
5 2 (1.20%) DHCP
5 2 (1.20%) VPN
5 2 (1.20%) Wi-Fi
6 1 (0.60%) SMTP
6 1 (0.60%) DNS
6 1 (0.60%) Intrusion Detection
6 1 (0.60%) Unified Communications
Database & Business Intelligence
1 7 (4.22%) SQL Server
2 5 (3.01%) MySQL
3 2 (1.20%) SQL Server Reporting Services
3 2 (1.20%) SQL Server 2008
3 2 (1.20%) Oracle Reports
3 2 (1.20%) SQL Server 2000
4 1 (0.60%) BusinessObjects
Development Applications
1 2 (1.20%) Visual Studio
1 2 (1.20%) Oracle Forms
General
1 23 (13.86%) Finance
2 20 (12.05%) Back Office
3 15 (9.04%) Retail
4 5 (3.01%) Marketing
4 5 (3.01%) Billing
4 5 (3.01%) Legal
5 3 (1.81%) Telecoms
6 2 (1.20%) Banking
7 1 (0.60%) Aerospace
7 1 (0.60%) Electronics
7 1 (0.60%) Manufacturing
Job Titles
1 46 (27.71%) Service Manager
2 31 (18.67%) Analyst
3 15 (9.04%) Infrastructure Manager
3 15 (9.04%) IT Services Manager
4 14 (8.43%) Service Analyst
5 13 (7.83%) Support Analyst
6 12 (7.23%) Consultant
7 9 (5.42%) Services Delivery Manager
7 9 (5.42%) Delivery Manager
8 8 (4.82%) Service Desk Analyst
8 8 (4.82%) 1st Line Support
8 8 (4.82%) Technical Consultant
9 7 (4.22%) Technical Manager
10 6 (3.61%) Service Transition Manager
10 6 (3.61%) Transition Manager
11 5 (3.01%) Project Manager
11 5 (3.01%) Applications Support
11 5 (3.01%) Developer
11 5 (3.01%) Systems Engineer
11 5 (3.01%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 15 (9.04%) .NET
2 10 (6.02%) Middleware
3 9 (5.42%) ASP.NET
4 5 (3.01%) LAMP
5 4 (2.41%) HTML
6 3 (1.81%) jQuery
7 2 (1.20%) Ajax
7 2 (1.20%) .NET Framework
7 2 (1.20%) XML
7 2 (1.20%) CSS
8 1 (0.60%) Web Services
8 1 (0.60%) Flash
8 1 (0.60%) Oracle Fusion
8 1 (0.60%) WPF
8 1 (0.60%) HTML5
Miscellaneous
1 9 (5.42%) Management Information System
2 5 (3.01%) Statistics
2 5 (3.01%) DataPower
3 4 (2.41%) Mainframe
3 4 (2.41%) Blackberry
4 3 (1.81%) Client/Server
4 3 (1.81%) CMDB
5 2 (1.20%) Social Media
5 2 (1.20%) Replication
5 2 (1.20%) Computer Science
5 2 (1.20%) Graphic Design
6 1 (0.60%) EFT
6 1 (0.60%) DTV
6 1 (0.60%) iSeries
6 1 (0.60%) Blog
6 1 (0.60%) Visualisation
Operating Systems
1 25 (15.06%) Windows
2 14 (8.43%) Linux
3 6 (3.61%) UNIX
4 5 (3.01%) Windows Server 2003
4 5 (3.01%) AIX
4 5 (3.01%) Windows Server 2008
4 5 (3.01%) Windows 7
5 4 (2.41%) Windows Vista
6 1 (0.60%) Windows 2000
6 1 (0.60%) Windows NT
6 1 (0.60%) Windows XP
6 1 (0.60%) Red Hat Enterprise Linux
Processes & Methodologies
1 130 (78.31%) ITIL
2 52 (31.33%) Service Delivery
3 48 (28.92%) ITSM
4 37 (22.29%) Project Management
5 31 (18.67%) ITIL V3
6 30 (18.07%) Change Management
7 26 (15.66%) Continuous Improvement
8 22 (13.25%) PRINCE2
9 15 (9.04%) Release Management
10 14 (8.43%) Infrastructure Management
11 13 (7.83%) Stakeholder Engagement
12 11 (6.63%) Stakeholder Management
13 9 (5.42%) Root Cause Analysis
14 8 (4.82%) Process Management
15 6 (3.61%) Supplier Management
15 6 (3.61%) Incident Management
16 5 (3.01%) Problem Management
16 5 (3.01%) Time Management
16 5 (3.01%) Performance Management
16 5 (3.01%) Scrum
Programming Languages
1 24 (14.46%) SQL
2 5 (3.01%) VB.NET
3 4 (2.41%) C
4 3 (1.81%) C#
4 3 (1.81%) JavaScript
5 2 (1.20%) T-SQL
5 2 (1.20%) VB
6 1 (0.60%) Shell Script
6 1 (0.60%) VBScript
6 1 (0.60%) PL/SQL
6 1 (0.60%) Java
6 1 (0.60%) Python
6 1 (0.60%) XAML
Qualifications
1 51 (30.72%) Degree
2 11 (6.63%) ITIL Foundation Certificate
3 10 (6.02%) ITIL Certification
4 4 (2.41%) MCP
4 4 (2.41%) Microsoft Certification
5 2 (1.20%) SC Cleared
5 2 (1.20%) Security Cleared
5 2 (1.20%) MCITP
6 1 (0.60%) ISEB
6 1 (0.60%) ISTQB
6 1 (0.60%) MOS
Quality Assurance & Compliance
1 21 (12.65%) SLA
2 4 (2.41%) COBIT
3 1 (0.60%) Sarbanes-Oxley
3 1 (0.60%) ISO/IEC 17799
3 1 (0.60%) ISO/IEC 27001
3 1 (0.60%) COSO
3 1 (0.60%) QA
System Software
1 21 (12.65%) Active Directory
2 15 (9.04%) VMware Infrastructure
3 10 (6.02%) Hyper-V
4 5 (3.01%) Xen
4 5 (3.01%) VMware ESX
4 5 (3.01%) KVM
5 4 (2.41%) Microsoft App-V
6 3 (1.81%) XenApp
6 3 (1.81%) XenDesktop
7 1 (0.60%) Microsoft Virtual Server
Systems Management
1 6 (3.61%) Tivoli
1 6 (3.61%) OpenView
2 4 (2.41%) SCCM
3 1 (0.60%) BMC PATROL
3 1 (0.60%) BladeLogic
3 1 (0.60%) Oracle Identity Management
Vendors
1 28 (16.87%) Microsoft
2 19 (11.45%) VMware
3 13 (7.83%) IBM
4 10 (6.02%) BMC
5 9 (5.42%) Remedy
6 7 (4.22%) HP
6 7 (4.22%) ServiceNow
7 6 (3.61%) SAP
8 5 (3.01%) Oracle
8 5 (3.01%) Cisco
9 4 (2.41%) Citrix
10 3 (1.81%) EMC
11 2 (1.20%) Computacenter
11 2 (1.20%) Unisys
11 2 (1.20%) Avaya
12 1 (0.60%) Software AG
12 1 (0.60%) TIBCO
12 1 (0.60%) NetApp
12 1 (0.60%) Red Hat
12 1 (0.60%) McAfee
Derby, Derbyshire
ARM Technology
Salary: £100000 - £120000 per annum + Various
Posted: 5 hours ago
Leicestershire
Ashdown IT
Salary: £26000 per annum + benefits
Posted: 2 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £65000 per annum + Excellent Benefits
Posted: 2 days ago
Leicester, Leicestershire
Hays - University of Leicester
Salary: Benefits Package
Posted: 4 days ago
Northampton, Northamptonshire
SJB Corporate Ltd
Salary: Unspecified plus 25 days holiday + pension + additional benefits
Posted: 5 days ago
Nottingham, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £50000.00 per annum + Excellent Benefits
Posted: 5 days ago
Leicester, Leicestershire
University of Leicester
Salary: £40,847 - 45,954 per year + Benefits Package
Posted: 27 days ago