The table below looks at the statistics for Service Management skills in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 105 81 114
Rank change year-on-year
-24 +33
Permanent jobs citing Service Management 66 95 83
As % of all permanent IT jobs located in the East Midlands 2.08% 3.03% 2.35%
As % of the Processes & Methodologies category 2.39% 3.57% 2.68%
Number of salaries quoted 32 62 40
Average salary £37,500 £45,000 £44,000
Average salary % change year-on-year
-16.66% +2.27%
90% offered a salary of more than £21,000 £30,000 £20,900
10% offered a salary of more than £49,400 £60,000 £67,750
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
2765 2659 3092
As % of all permanent IT jobs located in the East Midlands 87.03% 84.84% 87.72%
Number of salaries quoted 2101 2187 2514
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £27,500 £28,000 £28,000
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the East Midlands region.

Service Management Salary Trend in the East Midlands

Service Management
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Management across the East Midlands region over the 3 months to 5 February 2016.

Service Management Salary Histogram in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +14 38 £33,000 -20.81% 4
Northamptonshire -8 17 £21,000 -47.50% 3
Leicestershire -30 7 £38,000 -15.55%
Lincolnshire - 4 £45,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 5 February 2016, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 81 (64.80%) ITIL
2 41 (32.80%) ITSM
3 37 (29.60%) Microsoft
4 36 (28.80%) Service Delivery
5 32 (25.60%) MS Excel
6 31 (24.80%) Management Information System
7 29 (23.20%) MS Office
8 25 (20.00%) SLA
9 24 (19.20%) Degree
9 24 (19.20%) SC Cleared
9 24 (19.20%) Security Cleared
9 24 (19.20%) Analytical Skills
10 21 (16.80%) Continuous Improvement
11 19 (15.20%) Problem Management
11 19 (15.20%) Finance
11 19 (15.20%) SQL
11 19 (15.20%) Windows
12 18 (14.40%) Business Continuity
13 17 (13.60%) C
14 16 (12.80%) Change Management
14 16 (12.80%) Incident Management
15 15 (12.00%) Root Cause Analysis
15 15 (12.00%) Back Office
15 15 (12.00%) Linux
16 14 (11.20%) Stakeholder Management
16 14 (11.20%) Welsh Language
17 13 (10.40%) Configuration Management
18 12 (9.60%) BMC
19 11 (8.80%) ITIL Certification
19 11 (8.80%) Oracle

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 5 February 2016, IT jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.80%) Apache
1 6 (4.80%) IIS
2 3 (2.40%) Tomcat
3 1 (0.80%) SharePoint
3 1 (0.80%) SharePoint 2013
3 1 (0.80%) SharePoint Server
Applications
1 32 (25.60%) MS Excel
2 29 (23.20%) MS Office
3 2 (1.60%) MS PowerPoint
3 2 (1.60%) MS Project
Cloud Services
1 9 (7.20%) SaaS
2 7 (5.60%) Amazon AWS
2 7 (5.60%) Microsoft Azure
2 7 (5.60%) PaaS
3 6 (4.80%) IaaS
4 4 (3.20%) Amazon EC2
5 1 (0.80%) SuccessFactors
5 1 (0.80%) Taleo
Communications & Networking
1 10 (8.00%) WAN
2 9 (7.20%) TCP/IP
3 7 (5.60%) DNS
3 7 (5.60%) Firewall
3 7 (5.60%) VoIP
4 6 (4.80%) LAN
5 5 (4.00%) VLAN
6 4 (3.20%) Internet
6 4 (3.20%) Wireless
7 3 (2.40%) Wi-Fi
8 1 (0.80%) Cisco Wireless
8 1 (0.80%) Converged Networks
8 1 (0.80%) Network Security
8 1 (0.80%) Unified Communications
8 1 (0.80%) VPN
Database & Business Intelligence
1 9 (7.20%) Data Mining
2 8 (6.40%) SQL Server
3 7 (5.60%) Relational Database
4 4 (3.20%) PostgreSQL
4 4 (3.20%) RDBMS
5 3 (2.40%) MySQL
6 1 (0.80%) Oracle Reports
6 1 (0.80%) SQL Server Integration Services
6 1 (0.80%) SQL Server Reporting Services
Development Applications
1 5 (4.00%) Team Foundation Server
2 4 (3.20%) MSI
3 1 (0.80%) Eclipse
General
1 19 (15.20%) Finance
2 15 (12.00%) Back Office
3 14 (11.20%) Welsh Language
4 4 (3.20%) Billing
5 3 (2.40%) Manufacturing
6 2 (1.60%) Legal
6 2 (1.60%) Marketing
6 2 (1.60%) Retail
6 2 (1.60%) Telecoms
Job Titles
1 30 (24.00%) Analyst
2 23 (18.40%) Service Manager
3 21 (16.80%) Service Analyst
4 16 (12.80%) First Line Help Desk Analyst
4 16 (12.80%) Help Desk Analyst
5 14 (11.20%) Customer Analyst
6 11 (8.80%) Support Manager
7 9 (7.20%) Services Delivery Manager
7 9 (7.20%) Technical Manager
8 8 (6.40%) IT Manager
8 8 (6.40%) Support Analyst
8 8 (6.40%) Systems Engineer
9 7 (5.60%) Capacity Manager
9 7 (5.60%) Technical Support
9 7 (5.60%) Technical Support Manager
10 6 (4.80%) Delivery Manager
10 6 (4.80%) IT Services Manager
10 6 (4.80%) Service Design Manager
10 6 (4.80%) Service Transition Manager
10 6 (4.80%) Transition Manager
Libraries, Frameworks & Software Standards
1 6 (4.80%) .NET
2 4 (3.20%) RESTful
2 4 (3.20%) Software Packaging
2 4 (3.20%) Web Services
3 3 (2.40%) Middleware
4 2 (1.60%) ASP.NET
4 2 (1.60%) CSS
4 2 (1.60%) HTML
4 2 (1.60%) LINQ
5 1 (0.80%) .NET Framework
5 1 (0.80%) Classic ASP
Miscellaneous
1 31 (24.80%) Management Information System
2 24 (19.20%) Analytical Skills
3 3 (2.40%) BYOD
3 3 (2.40%) Data Centre
4 2 (1.60%) Data Protection Act
5 1 (0.80%) Client/Server
5 1 (0.80%) Computer Science
5 1 (0.80%) Driving Licence
5 1 (0.80%) User Experience
Operating Systems
1 19 (15.20%) Windows
2 15 (12.00%) Linux
3 4 (3.20%) Windows Server
4 3 (2.40%) Solaris
4 3 (2.40%) Unix
5 1 (0.80%) Windows 7
Processes & Methodologies
1 81 (64.80%) ITIL
2 41 (32.80%) ITSM
3 36 (28.80%) Service Delivery
4 21 (16.80%) Continuous Improvement
5 19 (15.20%) Problem Management
6 18 (14.40%) Business Continuity
7 16 (12.80%) Change Management
7 16 (12.80%) Incident Management
8 15 (12.00%) Root Cause Analysis
9 14 (11.20%) Stakeholder Management
10 13 (10.40%) Configuration Management
11 10 (8.00%) Capacity Management
11 10 (8.00%) Process Improvement
11 10 (8.00%) Product Management
12 9 (7.20%) Demand Forecasting
12 9 (7.20%) High Availability
12 9 (7.20%) ITIL V3
12 9 (7.20%) Project Management
12 9 (7.20%) Time Management
12 9 (7.20%) Trend Analysis
Programming Languages
1 19 (15.20%) SQL
2 17 (13.60%) C
3 6 (4.80%) PowerShell
4 3 (2.40%) C#
5 2 (1.60%) JavaScript
6 1 (0.80%) VB
6 1 (0.80%) VB.NET
6 1 (0.80%) VB6
6 1 (0.80%) VBA
Qualifications
1 24 (19.20%) Degree
1 24 (19.20%) SC Cleared
1 24 (19.20%) Security Cleared
2 11 (8.80%) ITIL Certification
3 9 (7.20%) ITIL Foundation Certificate
4 4 (3.20%) CCNA
4 4 (3.20%) Cisco Certification
5 3 (2.40%) HNC
5 3 (2.40%) MCSE
5 3 (2.40%) Microsoft Certification
6 1 (0.80%) CCNP
6 1 (0.80%) HND
6 1 (0.80%) MCP
6 1 (0.80%) PRINCE2 Certification
Quality Assurance & Compliance
1 25 (20.00%) SLA
2 4 (3.20%) QA
3 2 (1.60%) Data Quality
System Software
1 7 (5.60%) Active Directory
2 4 (3.20%) BitLocker
2 4 (3.20%) Microsoft App-V
3 3 (2.40%) Docker
3 3 (2.40%) VMware Infrastructure
Systems Management
1 7 (5.60%) Unicenter
2 6 (4.80%) SCCM
3 4 (3.20%) Casper Suite
3 4 (3.20%) McAfee ePO
3 4 (3.20%) Norton AntiVirus
3 4 (3.20%) Symantec Endpoint Protection
3 4 (3.20%) ThinApp
3 4 (3.20%) WSUS
4 1 (0.80%) Systems Management Server (SMS)
Vendors
1 37 (29.60%) Microsoft
2 12 (9.60%) BMC
3 11 (8.80%) Oracle
4 9 (7.20%) SolarWinds
5 8 (6.40%) Sun
6 7 (5.60%) CA
7 6 (4.80%) Cisco
7 6 (4.80%) ServiceNow
8 5 (4.00%) LANDesk
8 5 (4.00%) Symantec
9 4 (3.20%) Apple
9 4 (3.20%) Becrypt
9 4 (3.20%) CheckPoint
9 4 (3.20%) Computacenter
9 4 (3.20%) Lumension
9 4 (3.20%) McAfee
9 4 (3.20%) Sophos
9 4 (3.20%) VMware
10 3 (2.40%) Brocade
10 3 (2.40%) PeopleSoft
Derby, Derbyshire
Experis Ltd
Salary: £45000.00 - £60000.00 per annum + Benefits
Posted: 2 days ago
Derbyshire
IT Retail People Ltd
Salary: Up to £50,000 per annum Car, Bonus, Healthcare, Pension
Posted: 2 days ago
Nottinghamshire
Capita plc
Salary: £13000 - £14000 per annum + benefits
Posted: 2 days ago
Kettering, Northamptonshire
Global Technology Solutions Ltd
Salary: £42000 - £46000 per annum + Benefits
Posted: 5 days ago
Nottingham
Experian
Salary: Pension, bonus scheme
Posted: 12 days ago
Northamptonshire
Mercedes
Salary: Competitive
Posted: 23 days ago
Northampton
Computer Futures
Salary: £40000 - £46000 per annum + competitive
Posted: 24 days ago
Nottingham
Experian
Salary: Pension, bonus scheme
Posted: 25 days ago