The statistics below represent IT jobs advertised across the England region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 579 637 542
Rank change year-on-year
+58 -95
Permanent jobs requiring a 2nd Line Support Analyst 342 331 475
As % of all permanent IT jobs located in England 0.37% 0.32% 0.44%
As % of the Job Titles category 0.39% 0.33% 0.45%
Number of salaries quoted 322 302 449
Median salary £27,500 £27,000 £26,000
Median salary % change year-on-year
+1.85% +3.84%
90% offered a salary of more than £21,000 £21,500 £20,200
10% offered a salary of more than £35,450 £35,000 £37,500
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88424 99136 104947
As % of all permanent IT jobs located in England 96.43% 96.33% 96.46%
Number of salaries quoted 75288 82628 86337
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in England

2nd Line Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the England region.

2nd Line Support Analyst Salary Trend in England

2nd Line Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the England region over the 3 months to 26 July 2016.

2nd Line Support Analyst Salary Histogram in England

2nd Line Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the England region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +41 128 £30,000 - 8
South East +63 100 £27,000 +8.00% 11
Yorkshire +30 33 £24,000 +6.66% 3
East of England +26 32 £26,000 -4.58% 4
South West +32 21 £25,000 -
West Midlands -14 13 £24,500 -6.66% 1
East Midlands +15 8 £30,000 +44.57%
North West +4 6 £21,250 -15.00% 1
North East - 1 £27,500 -
2nd Line Support Analyst
UK

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 July 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring 2nd Line Support Analyst in the job title.

1 493 (70.63%) Windows
2 382 (54.73%) Active Directory
3 336 (48.14%) Microsoft
4 257 (36.82%) MS Office
5 222 (31.81%) Windows Server
6 221 (31.66%) ITIL
7 203 (29.08%) Windows 7
8 170 (24.36%) MS Excel
9 160 (22.92%) MS Exchange
10 150 (21.49%) Citrix
11 121 (17.34%) SQL
12 115 (16.48%) VMware
13 109 (15.62%) Microsoft Certification
14 103 (14.76%) Finance
15 91 (13.04%) Windows Server 2008
16 84 (12.03%) TCP/IP
17 79 (11.32%) Windows Server 2012
18 78 (11.17%) Cisco
19 77 (11.03%) SLA
20 72 (10.32%) Office 365
21 70 (10.03%) VMware Infrastructure
22 67 (9.60%) LAN
23 66 (9.46%) MCP
24 64 (9.17%) MCSE
25 62 (8.88%) SQL Server
26 59 (8.45%) DNS
26 59 (8.45%) Windows 8
27 55 (7.88%) Blackberry
28 54 (7.74%) DHCP
29 53 (7.59%) WAN

2nd Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 160 (22.92%) MS Exchange
2 49 (7.02%) Exchange Server 2010
3 30 (4.30%) Exchange Server 2013
4 29 (4.15%) SharePoint
5 28 (4.01%) Blackberry Enterprise Server
6 20 (2.87%) Exchange Server 2007
6 20 (2.87%) Skype for Business
7 19 (2.72%) IIS
8 16 (2.29%) Apache
9 15 (2.15%) Exchange Server 2003
10 12 (1.72%) IBM Notes
11 7 (1.00%) Exchange Server 2000
12 6 (0.86%) NetWeaver
13 5 (0.72%) SharePoint 2013
14 4 (0.57%) OpenROAD
14 4 (0.57%) SharePoint 2010
14 4 (0.57%) WebLogic
14 4 (0.57%) WebSphere
15 2 (0.29%) IBM Domino
16 1 (0.14%) CMS
Applications
1 257 (36.82%) MS Office
2 170 (24.36%) MS Excel
3 34 (4.87%) MS PowerPoint
4 4 (0.57%) Adobe Creative Suite
Business Applications
1 6 (0.86%) SAP CO
1 6 (0.86%) SAP FI
1 6 (0.86%) SAP FI/CO
1 6 (0.86%) SAP MM
1 6 (0.86%) SAP PS
1 6 (0.86%) SAP SD
2 4 (0.57%) Dynamics CRM
2 4 (0.57%) SAP Oil and Gas
3 3 (0.43%) Infor CloudSuite Industrial (formerly SyteLine)
3 3 (0.43%) Remedy ITSM
4 2 (0.29%) Dynamics AX
4 2 (0.29%) Magento
5 1 (0.14%) assyst
5 1 (0.14%) Eagle PACE
5 1 (0.14%) Eikon
5 1 (0.14%) Line 50
5 1 (0.14%) Markit EDM
5 1 (0.14%) thinkFolio
Cloud Services
1 72 (10.32%) Office 365
2 6 (0.86%) Amazon AWS
2 6 (0.86%) Google Apps
2 6 (0.86%) SaaS
3 1 (0.14%) Microsoft Azure
3 1 (0.14%) Mimecast
Communications & Networking
1 84 (12.03%) TCP/IP
2 67 (9.60%) LAN
3 59 (8.45%) DNS
4 54 (7.74%) DHCP
5 53 (7.59%) WAN
6 40 (5.73%) Firewall
7 38 (5.44%) VPN
8 34 (4.87%) VoIP
9 28 (4.01%) SAN
10 22 (3.15%) Internet
11 18 (2.58%) Wireless
12 17 (2.44%) Intranet
13 15 (2.15%) Wi-Fi
14 6 (0.86%) Fibre Channel
14 6 (0.86%) iSCSI
14 6 (0.86%) VLAN
15 5 (0.72%) Ethernet
15 5 (0.72%) Network Security
15 5 (0.72%) Skype
16 4 (0.57%) HTTP
Database & Business Intelligence
1 62 (8.88%) SQL Server
2 11 (1.58%) Oracle Database
2 11 (1.58%) SQL Server Reporting Services
3 10 (1.43%) Relational Database
3 10 (1.43%) SQL Server 2008
4 7 (1.00%) RDBMS
4 7 (1.00%) SQL Server 2012
5 6 (0.86%) SAP BI
5 6 (0.86%) SAP BW
6 3 (0.43%) MS Access
6 3 (0.43%) SQL Server Integration Services
7 2 (0.29%) MarkLogic
7 2 (0.29%) SQL Server 2000
7 2 (0.29%) SQL Server 2005
8 1 (0.14%) BusinessObjects
8 1 (0.14%) Data Warehouse
8 1 (0.14%) MySQL
Development Applications
1 3 (0.43%) JIRA
1 3 (0.43%) SQL Server Management Studio (SSMS)
2 1 (0.14%) Git (software)
2 1 (0.14%) Subversion
General
1 103 (14.76%) Finance
2 46 (6.59%) Legal
3 25 (3.58%) Law
4 24 (3.44%) Banking
5 22 (3.15%) German Language
5 22 (3.15%) Manufacturing
6 21 (3.01%) French Language
7 20 (2.87%) Retail
8 17 (2.44%) Back Office
8 17 (2.44%) Telecoms
9 13 (1.86%) Advertising
10 12 (1.72%) Marketing
11 7 (1.00%) Local Government
11 7 (1.00%) Publishing
12 5 (0.72%) Front Office
13 4 (0.57%) Billing
13 4 (0.57%) Electronics
13 4 (0.57%) Financial Institution
13 4 (0.57%) Military
14 3 (0.43%) Music Industry
Libraries, Frameworks & Software Standards
1 23 (3.30%) Web Services
2 20 (2.87%) HTML
3 13 (1.86%) .NET
4 11 (1.58%) CSS
5 9 (1.29%) ASP.NET
6 8 (1.15%) XML
7 5 (0.72%) XSL
8 4 (0.57%) X-Windows
9 3 (0.43%) FIX Protocol
10 2 (0.29%) ASP.NET Web Forms
10 2 (0.29%) REST
10 2 (0.29%) Software Packaging
10 2 (0.29%) XMPP
11 1 (0.14%) COM
11 1 (0.14%) CSS3
11 1 (0.14%) jQuery
11 1 (0.14%) ODBC
11 1 (0.14%) WCF
Miscellaneous
1 55 (7.88%) Blackberry
2 40 (5.73%) Smartphone
3 28 (4.01%) iPhone
4 20 (2.87%) Analytical Skills
4 20 (2.87%) Video Conferencing
5 18 (2.58%) Driving Licence
6 16 (2.29%) iPad
7 15 (2.15%) Fat Client
7 15 (2.15%) Thin Client
8 11 (1.58%) Management Information System
9 9 (1.29%) Computer Science
10 8 (1.15%) User Experience
11 7 (1.00%) Mathematics
12 6 (0.86%) Client/Server
12 6 (0.86%) Data Centre
13 5 (0.72%) e-Learning
14 4 (0.57%) Replication
15 3 (0.43%) EPoS
15 3 (0.43%) Handset
15 3 (0.43%) iSeries
Operating Systems
1 493 (70.63%) Windows
2 222 (31.81%) Windows Server
3 203 (29.08%) Windows 7
4 91 (13.04%) Windows Server 2008
5 79 (11.32%) Windows Server 2012
6 59 (8.45%) Windows 8
7 49 (7.02%) Windows 10
8 40 (5.73%) Windows XP
9 36 (5.16%) Linux
9 36 (5.16%) Windows Server 2003
10 33 (4.73%) Unix
11 28 (4.01%) Apple iOS
12 17 (2.44%) Android
13 16 (2.29%) Mac OS X
14 10 (1.43%) Windows 2000 Server
15 6 (0.86%) Windows Vista
16 4 (0.57%) Mac OS
17 3 (0.43%) Solaris
17 3 (0.43%) Windows Phone
18 2 (0.29%) AIX
Processes & Methodologies
1 221 (31.66%) ITIL
2 42 (6.02%) Incident Management
3 40 (5.73%) Service Delivery
4 37 (5.30%) Problem Management
5 36 (5.16%) Time Management
6 33 (4.73%) Service Management
7 28 (4.01%) Mentoring
8 22 (3.15%) Document Management
9 20 (2.87%) Continuous Improvement
9 20 (2.87%) CRM
10 19 (2.72%) ITIL V3
11 15 (2.15%) Change Control
11 15 (2.15%) Change Management
11 15 (2.15%) Workflow
12 13 (1.86%) Business Intelligence
13 12 (1.72%) Investment Management
13 12 (1.72%) ITSM
14 11 (1.58%) Coaching
14 11 (1.58%) Disaster Recovery
15 10 (1.43%) User Acceptance Testing
Programming Languages
1 121 (17.34%) SQL
2 20 (2.87%) JavaScript
3 16 (2.29%) VB
4 13 (1.86%) C
4 13 (1.86%) PowerShell
5 12 (1.72%) VBScript
6 10 (1.43%) PHP
6 10 (1.43%) Shell Script
7 9 (1.29%) Java
7 9 (1.29%) Perl
7 9 (1.29%) PL/SQL
8 8 (1.15%) C#
9 6 (0.86%) ABAP
10 2 (0.29%) C++
10 2 (0.29%) VC++
11 1 (0.14%) T-SQL
11 1 (0.14%) VB.NET
11 1 (0.14%) XPath
Qualifications
1 109 (15.62%) Microsoft Certification
2 66 (9.46%) MCP
3 64 (9.17%) MCSE
4 44 (6.30%) Degree
5 38 (5.44%) MCSA
6 37 (5.30%) CCNA
6 37 (5.30%) Cisco Certification
6 37 (5.30%) ITIL Certification
7 26 (3.72%) MCDST
8 18 (2.58%) MCITP
9 11 (1.58%) A+ Certification
9 11 (1.58%) MCTS
9 11 (1.58%) Security Cleared
10 10 (1.43%) MOS
11 8 (1.15%) ITIL Foundation Certificate
12 6 (0.86%) SC Cleared
13 4 (0.57%) Citrix Certification
13 4 (0.57%) CompTIA Security+
13 4 (0.57%) Network+ Certification
13 4 (0.57%) Security+ Certification
Quality Assurance & Compliance
1 77 (11.03%) SLA
2 7 (1.00%) ISO/IEC 27001
3 4 (0.57%) PCI DSS
4 1 (0.14%) ISO 9001
4 1 (0.14%) Sarbanes-Oxley
System Software
1 382 (54.73%) Active Directory
2 70 (10.03%) VMware Infrastructure
3 51 (7.31%) XenApp
4 34 (4.87%) Hyper-V
5 22 (3.15%) XenDesktop
6 9 (1.29%) VMware ESX
6 9 (1.29%) vSphere
7 7 (1.00%) VMware Workstation
8 6 (0.86%) XenServer
9 4 (0.57%) Samba
9 4 (0.57%) Virtual Desktop
9 4 (0.57%) Virtual Servers
9 4 (0.57%) VMware ESXi
10 3 (0.43%) Microsoft Virtual Server
10 3 (0.43%) qmail
11 1 (0.14%) BitLocker
11 1 (0.14%) Terminal Services
11 1 (0.14%) Virtual Machines
Systems Management
1 45 (6.45%) SCCM
2 16 (2.29%) Backup Exec
3 12 (1.72%) Norton AntiVirus
4 5 (0.72%) Microsoft Intune
4 5 (0.72%) SCOM
5 4 (0.57%) Casper Suite
5 4 (0.57%) DameWare
5 4 (0.57%) Puppet
6 3 (0.43%) Cisco CUCM
6 3 (0.43%) Perfmon
6 3 (0.43%) Tivoli
7 2 (0.29%) Nagios
7 2 (0.29%) Systems Management Server (SMS)
7 2 (0.29%) WSUS
8 1 (0.14%) Control-M
8 1 (0.14%) HP SIM
8 1 (0.14%) NetBackup
8 1 (0.14%) SCSM
Vendors
1 336 (48.14%) Microsoft
2 150 (21.49%) Citrix
3 115 (16.48%) VMware
4 78 (11.17%) Cisco
5 41 (5.87%) Apple
6 35 (5.01%) Oracle
7 28 (4.01%) HP
8 21 (3.01%) Symantec
9 19 (2.72%) Avaya
10 16 (2.29%) Dell
11 12 (1.72%) IBM
11 12 (1.72%) SAP
11 12 (1.72%) Veeam
12 11 (1.58%) Google
13 10 (1.43%) Mitel
13 10 (1.43%) ServiceNow
14 9 (1.29%) Lotus
14 9 (1.29%) Xerox
15 8 (1.15%) Remedy
16 7 (1.00%) Interwoven
Fareham, Hampshire
Greywood Associates Limited
Salary: £20000 - £250000 per annum + Pension, Free-parking, Dress-down friday
Posted: 1 hour ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £22000 - £24000 per annum
Posted: 4 hours ago
Farnham, Surrey
Austin Fraser
Salary: £30000 - £35000 per annum
Posted: Yesterday
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: Yesterday
Peterborough, Cambridgeshire
Senitor Associates
Salary: £28000 per annum
Posted: 5 days ago
Central London / West End
H&R Talent
Salary: From £25,000 to £27,000 per annum
Posted: 4 days ago
Southampton
aap3
Salary: £24000 - £30000.00 per annum
Posted: 5 days ago
Norfolk
OLIVER MARKS CONSULTING LTD.
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 5 days ago
Enfield, Middlesex
onezeero.
Salary: £20000 - £24000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 4 days ago
West Yorkshire
360 Resourcing
Salary: £20k - 25k per year + Superb Benefits
Posted: 4 days ago
Bradford, West Yorkshire
360 Resourcing Solutions
Salary: £20k - 25k per year + Superb Benefits
Posted: 4 days ago
City, London
Satigo Ltd
Salary: £34 - £36 per annum + OT + bonus + benefits
Posted: 6 days ago
Banbury, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
Hatfield, Hertfordshire
Executive Resource Group
Salary: £40000 - £50000 per annum
Posted: 4 days ago
City of London
Interquest - IQ Tech
Salary: £38000 - £44000 per annum + pension, healthcare
Posted: 11 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 days ago
Guildford
Bluetown Online LTD
Salary: £18000 - £24000 per annum
Posted: 7 days ago
Central London / West End
WG Foyle Ltd
Salary: Up to £23,500 per annum
Posted: 8 days ago
City, London
Harrington Starr
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 3 days ago
Newbury, Berkshire
John Smith Son
Salary: Up to £26,000 per annum
Posted: 12 days ago
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 6 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 22 days ago
Brighton
Bluetown Online LTD
Posted: 18 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 27 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 27 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 27 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 27 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 27 days ago