The statistics below represent IT jobs advertised across the Hertfordshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 120 142 159
Rank change year-on-year
+22 +17
Permanent jobs requiring a 2nd Line Support Analyst 12 15 5
As % of all permanent IT jobs located in Hertfordshire 0.58% 0.62% 0.19%
As % of the Job Titles category 0.60% 0.64% 0.20%
Number of salaries quoted 11 11 5
Median salary £21,500 £27,000 £26,250
Median salary % change year-on-year
-20.37% +2.85%
90% offered a salary of more than £20,000 £21,500 £23,100
10% offered a salary of more than £32,500 £28,000 £30,000
UK excluding London median salary £25,000 £24,250 £25,000
% change year-on-year
+3.09% -3.00%
2nd Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1989 2343 2521
As % of all permanent IT jobs located in Hertfordshire 96.18% 97.42% 97.15%
Number of salaries quoted 1681 1912 2076
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £26,000 £26,500
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Hertfordshire

2nd Line Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hertfordshire region.

2nd Line Support Analyst Salary Trend in Hertfordshire

2nd Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hertfordshire region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +17 3 £24,250 -13.39%
Berkhamsted - 1 £20,000 -
Stevenage - 1 £32,500 - 1
2nd Line Support Analyst
East of England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 June 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 2nd Line Support Analyst in the job title.

1 7 (43.75%) MS Office
2 5 (31.25%) Windows
3 4 (25.00%) Microsoft
4 3 (18.75%) CCNA
4 3 (18.75%) Active Directory
4 3 (18.75%) Cisco Certification
4 3 (18.75%) SLA
4 3 (18.75%) Cisco
4 3 (18.75%) Windows Server
5 2 (12.50%) MS Exchange
5 2 (12.50%) MCP
5 2 (12.50%) Manufacturing
6 1 (6.25%) JNCIA
6 1 (6.25%) JNCIS
6 1 (6.25%) Exchange Server 2003
6 1 (6.25%) SonicWALL
6 1 (6.25%) SCCM
6 1 (6.25%) Network Security
6 1 (6.25%) Video Conferencing
6 1 (6.25%) SC Cleared
6 1 (6.25%) Security Cleared
6 1 (6.25%) Office Communications Server
6 1 (6.25%) VMware Infrastructure
6 1 (6.25%) VMware
6 1 (6.25%) SAP FI/CO
6 1 (6.25%) Finance
6 1 (6.25%) SAP CO
6 1 (6.25%) Avaya
6 1 (6.25%) Juniper
6 1 (6.25%) Apple

2nd Line Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) MS Exchange
2 1 (6.25%) Exchange Server 2003
2 1 (6.25%) NetWeaver
2 1 (6.25%) Office Communications Server
2 1 (6.25%) SharePoint
2 1 (6.25%) Skype for Business
Applications
1 7 (43.75%) MS Office
Business Applications
1 1 (6.25%) SAP CO
1 1 (6.25%) SAP FI
1 1 (6.25%) SAP FI/CO
1 1 (6.25%) SAP MM
1 1 (6.25%) SAP PS
1 1 (6.25%) SAP SD
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 1 (6.25%) Internet
1 1 (6.25%) Intranet
1 1 (6.25%) Network Security
1 1 (6.25%) TCP/IP
1 1 (6.25%) VPN
Database & Business Intelligence
1 1 (6.25%) SAP BI
1 1 (6.25%) SAP BW
General
1 2 (12.50%) Manufacturing
2 1 (6.25%) Finance
Miscellaneous
1 1 (6.25%) Video Conferencing
Operating Systems
1 5 (31.25%) Windows
2 3 (18.75%) Windows Server
3 1 (6.25%) Windows Server 2012
3 1 (6.25%) Windows XP
Processes & Methodologies
1 1 (6.25%) Business Intelligence
1 1 (6.25%) CRM
1 1 (6.25%) E-Commerce
1 1 (6.25%) Mentoring
1 1 (6.25%) Virtual Environments
Programming Languages
1 1 (6.25%) ABAP
Qualifications
1 3 (18.75%) CCNA
1 3 (18.75%) Cisco Certification
2 2 (12.50%) MCP
3 1 (6.25%) CCNP
3 1 (6.25%) JNCIA
3 1 (6.25%) JNCIS
3 1 (6.25%) SC Cleared
3 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 3 (18.75%) Active Directory
2 1 (6.25%) Hyper-V
2 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) SCCM
Vendors
1 4 (25.00%) Microsoft
2 3 (18.75%) Cisco
3 1 (6.25%) Apple
3 1 (6.25%) Avaya
3 1 (6.25%) Juniper
3 1 (6.25%) SAP
3 1 (6.25%) SonicWALL
3 1 (6.25%) Sun
3 1 (6.25%) VMware
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £28000 per annum + range of benefits
Posted: 17 hours ago