The statistics below represent IT jobs advertised across the Hertfordshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 135 128 150
Rank change year-on-year
-7 +22
Permanent jobs requiring a 2nd Line Support Analyst 3 12 3
As % of all permanent IT jobs located in Hertfordshire 0.14% 0.55% 0.12%
As % of the Job Titles category 0.14% 0.57% 0.13%
Number of salaries quoted 3 12 3
Median salary £26,000 £28,000 £32,000
Median salary % change year-on-year
-7.14% -12.50%
UK excluding London median salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2086 2113 2327
As % of all permanent IT jobs located in Hertfordshire 97.66% 97.42% 96.00%
Number of salaries quoted 1731 1789 1928
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £67,500 £65,000 £62,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Hertfordshire

2nd Line Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hertfordshire region.

2nd Line Support Analyst Salary Trend in Hertfordshire

2nd Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hertfordshire region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead 0 1 £27,500 -1.78% 1
Watford - 1 £26,000 -
Borehamwood - 1 £25,500 -
2nd Line Support Analyst
East of England

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 8 December 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 2nd Line Support Analyst in the job title.

1 5 (55.56%) Active Directory
1 5 (55.56%) MS Office
2 4 (44.44%) Windows
2 4 (44.44%) MS Excel
2 4 (44.44%) Service Management
2 4 (44.44%) Telecoms
2 4 (44.44%) Microsoft
2 4 (44.44%) Windows 7
3 3 (33.33%) CRM
3 3 (33.33%) PBX
4 2 (22.22%) LAN
4 2 (22.22%) WAN
4 2 (22.22%) ITIL
4 2 (22.22%) Windows 8
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Windows Server 2008
4 2 (22.22%) VMware
4 2 (22.22%) Windows 10
4 2 (22.22%) Windows Server
5 1 (11.11%) Virtual Environments
5 1 (11.11%) Retail
5 1 (11.11%) SAP Oil and Gas
5 1 (11.11%) VLAN
5 1 (11.11%) Marketing
5 1 (11.11%) Fat Client
5 1 (11.11%) Digital Marketing
5 1 (11.11%) SCCM
5 1 (11.11%) Programme Management
5 1 (11.11%) CCNP
5 1 (11.11%) CCNA

2nd Line Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (55.56%) MS Office
2 4 (44.44%) MS Excel
Business Applications
1 1 (11.11%) SAP Oil and Gas
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 3 (33.33%) PBX
2 2 (22.22%) LAN
2 2 (22.22%) WAN
3 1 (11.11%) DHCP
3 1 (11.11%) DNS
3 1 (11.11%) SAN
3 1 (11.11%) VLAN
3 1 (11.11%) VPN
3 1 (11.11%) WLAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 4 (44.44%) Telecoms
2 1 (11.11%) Back Office
2 1 (11.11%) Electronics
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
2 1 (11.11%) Marketing
2 1 (11.11%) Retail
Miscellaneous
1 1 (11.11%) Data Centre
1 1 (11.11%) Driving Licence
1 1 (11.11%) Fat Client
1 1 (11.11%) Thin Client
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Windows 7
2 2 (22.22%) Windows 10
2 2 (22.22%) Windows 8
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2008
3 1 (11.11%) Apple iOS
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 4 (44.44%) Service Management
2 3 (33.33%) CRM
3 2 (22.22%) ITIL
4 1 (11.11%) Business Intelligence
4 1 (11.11%) Change Management
4 1 (11.11%) Digital Marketing
4 1 (11.11%) E-Commerce
4 1 (11.11%) Line Management
4 1 (11.11%) Network Monitoring
4 1 (11.11%) PRINCE2
4 1 (11.11%) Programme Management
4 1 (11.11%) Service Delivery
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Virtual Environments
Programming Languages
1 1 (11.11%) PowerShell
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) CCNP
1 1 (11.11%) Cisco Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 5 (55.56%) Active Directory
2 2 (22.22%) VMware Infrastructure
3 1 (11.11%) Hyper-V
3 1 (11.11%) Terminal Services
3 1 (11.11%) VMware ESXi
3 1 (11.11%) vSphere
Systems Management
1 1 (11.11%) SCCM
Vendors
1 4 (44.44%) Microsoft
2 2 (22.22%) VMware
3 1 (11.11%) Apple
3 1 (11.11%) CheckPoint
3 1 (11.11%) Cisco
3 1 (11.11%) Citrix
3 1 (11.11%) Dell
3 1 (11.11%) SAP
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 4 days ago