The table below looks at the statistics for ITSM skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 159 225 237
Rank change year-on-year
+66 +12
Permanent jobs citing ITSM 87 53 47
As % of all permanent IT jobs located in the East of England 1.32% 0.70% 0.59%
As % of the Processes & Methodologies category 1.55% 0.82% 0.71%
Number of salaries quoted 75 34 39
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £35,000 £30,750 £27,500
10% offered a salary of more than £55,000 £65,450 £60,000
UK excluding London median salary £42,632 £42,500 £43,500
% change year-on-year
+0.31% -2.29%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5609 6447 6587
As % of all permanent IT jobs located in the East of England 85.19% 84.81% 82.53%
Number of salaries quoted 4725 5344 5433
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £31,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East of England region.

ITSM Salary Trend in the East of England

ITSM
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing ITSM across the East of England region over the 3 months to 27 July 2016.

ITSM Salary Histogram in the East of England

ITSM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East of England region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +29 33 £37,500 -31.81% 2
Essex +21 23 £50,000 - 1
Hertfordshire +18 23 £47,500 -6.86% 7
Bedfordshire +24 7 £47,500 +20.25% 2
Suffolk - 1 £30,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 27 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for ITSM.

1 72 (54.55%) ITIL
2 64 (48.48%) Service Management
3 41 (31.06%) Remedy
3 41 (31.06%) Remedy ITSM
4 29 (21.97%) Service Delivery
4 29 (21.97%) BMC
4 29 (21.97%) Windows
5 24 (18.18%) SQL
6 22 (16.67%) Microsoft
7 21 (15.91%) Oracle
7 21 (15.91%) Remedy AR System
8 20 (15.15%) Change Management
9 19 (14.39%) SAP
10 16 (12.12%) XML
10 16 (12.12%) EDIFACT
10 16 (12.12%) Problem Management
11 15 (11.36%) VMware Infrastructure
11 15 (11.36%) VMware
12 14 (10.61%) HP
12 14 (10.61%) Blackberry
13 13 (9.85%) B2B
13 13 (9.85%) B2C
13 13 (9.85%) ABAP
13 13 (9.85%) EDI
13 13 (9.85%) MS Exchange
13 13 (9.85%) TRADACOMS
13 13 (9.85%) Exchange Server 2010
13 13 (9.85%) Degree
13 13 (9.85%) SAP ALE
14 12 (9.09%) ITIL V3

ITSM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (9.85%) Exchange Server 2010
1 13 (9.85%) MS Exchange
2 6 (4.55%) Blackberry Enterprise Server
3 4 (3.03%) Oracle Workflow
4 1 (0.76%) BizTalk Server
4 1 (0.76%) CMS
4 1 (0.76%) IBM Domino
Applications
1 12 (9.09%) MS Excel
2 10 (7.58%) MS Office
Business Applications
1 41 (31.06%) Remedy ITSM
2 21 (15.91%) Remedy AR System
3 1 (0.76%) Dynamics NAV
3 1 (0.76%) Oracle 11i
3 1 (0.76%) SAP CRM
Cloud Services
1 8 (6.06%) Office 365
2 6 (4.55%) iTunes
2 6 (4.55%) SaaS
3 1 (0.76%) Amazon AWS
3 1 (0.76%) IaaS
3 1 (0.76%) Microsoft Azure
3 1 (0.76%) PaaS
Communications & Networking
1 9 (6.82%) DNS
1 9 (6.82%) VPN
2 8 (6.06%) DHCP
3 7 (5.30%) TCP/IP
4 4 (3.03%) Firewall
4 4 (3.03%) HTTP
4 4 (3.03%) LAN
4 4 (3.03%) WAN
5 3 (2.27%) FTP
5 3 (2.27%) SSL
6 1 (0.76%) Internet
6 1 (0.76%) NetScaler
6 1 (0.76%) Network Security
6 1 (0.76%) Unified Communications
6 1 (0.76%) VoIP
6 1 (0.76%) Wi-Fi
6 1 (0.76%) Wireless
Database & Business Intelligence
1 9 (6.82%) SQL Server
2 2 (1.52%) SAP BW
3 1 (0.76%) Oracle Database
3 1 (0.76%) Oracle Database 10g
3 1 (0.76%) Oracle Database 11g
3 1 (0.76%) Oracle9i Database
3 1 (0.76%) SQL Server 2000
3 1 (0.76%) SQL Server 2008
Development Applications
1 4 (3.03%) Oracle Forms
2 1 (0.76%) Team Foundation Server
General
1 12 (9.09%) Finance
2 7 (5.30%) Retail
3 5 (3.79%) Publishing
4 3 (2.27%) Telecoms
5 1 (0.76%) Legal
5 1 (0.76%) Marketing
5 1 (0.76%) Military
Job Titles
1 30 (22.73%) Developer
2 29 (21.97%) Remedy Developer
3 25 (18.94%) Analyst
4 21 (15.91%) Service Manager
5 10 (7.58%) Analyst Developer
5 10 (7.58%) Developer Analyst
5 10 (7.58%) IT Manager
5 10 (7.58%) Remedy Analyst
6 9 (6.82%) IT Services Manager
7 6 (4.55%) Desktop Support
7 6 (4.55%) Infrastructure Engineer
7 6 (4.55%) Infrastructure Manager
7 6 (4.55%) Support Analyst
8 5 (3.79%) Architect
8 5 (3.79%) Delivery Manager
8 5 (3.79%) IT Engineer
8 5 (3.79%) IT Infrastructure Engineer
8 5 (3.79%) Service Continuity Manager
8 5 (3.79%) Services Delivery Manager
9 4 (3.03%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 16 (12.12%) EDIFACT
1 16 (12.12%) XML
2 13 (9.85%) EDI
2 13 (9.85%) SAP ALE
3 6 (4.55%) SAP PI
4 3 (2.27%) JDBC
4 3 (2.27%) JSON
4 3 (2.27%) SOAP
4 3 (2.27%) XSLT
5 1 (0.76%) Middleware
Miscellaneous
1 14 (10.61%) Blackberry
2 13 (9.85%) TRADACOMS
3 9 (6.82%) CMDB
4 8 (6.06%) Management Information System
4 8 (6.06%) Mobile Computing
5 6 (4.55%) Fat Client
5 6 (4.55%) Smartphone
5 6 (4.55%) Thin Client
6 5 (3.79%) Analytical Skills
7 4 (3.03%) CESG
7 4 (3.03%) User Experience
8 2 (1.52%) BYOD
8 2 (1.52%) FMCG
9 1 (0.76%) Data Centre
9 1 (0.76%) EMC VNX
9 1 (0.76%) EPoS
9 1 (0.76%) iPad
9 1 (0.76%) iPhone
9 1 (0.76%) iSeries
9 1 (0.76%) Public Cloud
Operating Systems
1 29 (21.97%) Windows
2 9 (6.82%) Windows Server
3 8 (6.06%) Windows 8
3 8 (6.06%) Windows Server 2008
3 8 (6.06%) Windows Server 2012
4 6 (4.55%) Android
4 6 (4.55%) Windows Phone
Processes & Methodologies
1 72 (54.55%) ITIL
2 64 (48.48%) Service Management
3 29 (21.97%) Service Delivery
4 20 (15.15%) Change Management
5 16 (12.12%) Problem Management
6 13 (9.85%) B2B
6 13 (9.85%) B2C
7 12 (9.09%) ITIL V3
8 11 (8.33%) PRINCE2
8 11 (8.33%) Stakeholder Management
9 10 (7.58%) Configuration Management
9 10 (7.58%) Incident Management
9 10 (7.58%) Project Management
10 9 (6.82%) Logistics
11 8 (6.06%) E-Commerce
11 8 (6.06%) Matrix Organization
11 8 (6.06%) Process Management
11 8 (6.06%) Service Design
11 8 (6.06%) Supplier Management
12 7 (5.30%) Transition Management
Programming Languages
1 24 (18.18%) SQL
2 13 (9.85%) ABAP
3 4 (3.03%) Java
4 3 (2.27%) XPath
4 3 (2.27%) XQuery
5 2 (1.52%) PowerShell
6 1 (0.76%) Perl
6 1 (0.76%) T-SQL
6 1 (0.76%) VB
6 1 (0.76%) VBScript
Qualifications
1 13 (9.85%) Degree
2 9 (6.82%) SC Cleared
2 9 (6.82%) Security Cleared
3 7 (5.30%) CISM
4 4 (3.03%) CISSP
5 3 (2.27%) CompTIA Security+
5 3 (2.27%) ISACA
5 3 (2.27%) PRINCE2 Certification
5 3 (2.27%) Security+ Certification
6 2 (1.52%) DV Cleared
6 2 (1.52%) ISTQB
6 2 (1.52%) ITIL Certification
7 1 (0.76%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (3.79%) SLA
2 3 (2.27%) PCI DSS
3 2 (1.52%) QA
4 1 (0.76%) ISO/IEC 27001
System Software
1 15 (11.36%) VMware Infrastructure
2 9 (6.82%) Active Directory
3 8 (6.06%) vSphere
4 7 (5.30%) VMware ESXi
5 6 (4.55%) XenApp
5 6 (4.55%) XenDesktop
6 1 (0.76%) Oracle RAC
Systems Management
1 1 (0.76%) Data Guard
1 1 (0.76%) Norton AntiVirus
1 1 (0.76%) Oracle RMAN
Vendors
1 41 (31.06%) Remedy
2 29 (21.97%) BMC
3 22 (16.67%) Microsoft
4 21 (15.91%) Oracle
5 19 (14.39%) SAP
6 15 (11.36%) VMware
7 14 (10.61%) HP
8 12 (9.09%) Apple
9 9 (6.82%) Cisco
10 8 (6.06%) Citrix
10 8 (6.06%) Clearswift
10 8 (6.06%) Nokia
10 8 (6.06%) Proofpoint
11 7 (5.30%) 3PAR
11 7 (5.30%) Dell
12 6 (4.55%) AppSense
13 2 (1.52%) IBM
13 2 (1.52%) Juniper
13 2 (1.52%) ServiceNow
13 2 (1.52%) Siebel
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £65,000 per annum £50-65k+ bens etc.
Posted: 17 hours ago
Bedfordshire
Interquest - IQ Tech
Salary: £60000 - £80000 per annum + Benefits
Posted: 3 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
Hertford, Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £70,000 per annum £60-70k+
Posted: 5 days ago
Bedfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £80000.00 per annum + Based on experience
Posted: Yesterday
Hertfordshire
Interquest - IQ Tech
Salary: £50000 - £60000 per annum
Posted: 8 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 7 days ago
St. Neots, Cambridgeshire
Aim Hire Jobs
Posted: 12 days ago
St. Albans, Hertfordshire
Aim Hire Jobs
Posted: 12 days ago
Stevenage
CGI IT UK
Salary: £35000 - £45000 per annum
Posted: 16 days ago
St. Neots, Cambridgeshire
Aim Hire Jobs
Posted: 26 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 7 days ago