The table below looks at the statistics for ITSM skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 196 241 233
Rank change year-on-year
+45 -8
Permanent jobs citing ITSM 50 37 55
As % of all permanent IT jobs located in the East of England 0.76% 0.50% 0.65%
As % of the Processes & Methodologies category 0.88% 0.60% 0.80%
Number of salaries quoted 37 28 47
Median salary £48,500 £45,000 £50,000
Median salary % change year-on-year
+7.77% -10.00%
90% offered a salary of more than £34,500 £28,300 £25,500
10% offered a salary of more than £80,000 £57,500 £60,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5665 6189 6841
As % of all permanent IT jobs located in the East of England 86.53% 83.31% 81.22%
Number of salaries quoted 4689 5079 5630
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East of England region.

ITSM Salary Trend in the East of England

ITSM
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing ITSM across the East of England region over the 3 months to 25 May 2016.

ITSM Salary Histogram in the East of England

ITSM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East of England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +26 19 £48,750 -5.79% 3
Essex +13 16 £55,000 +10.00% 1
Cambridgeshire +4 10 £48,500 -0.51% 2
Bedfordshire +5 4 £80,000 +102.53%
Suffolk - 1 £30,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 25 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for ITSM.

1 82 (72.57%) ITIL
2 68 (60.18%) Service Management
3 27 (23.89%) Service Delivery
4 26 (23.01%) Windows
5 25 (22.12%) Change Management
6 23 (20.35%) Problem Management
7 20 (17.70%) Citrix
8 17 (15.04%) XenApp
9 16 (14.16%) Remedy ITSM
9 16 (14.16%) Microsoft
9 16 (14.16%) Remedy
9 16 (14.16%) Stakeholder Management
10 15 (13.27%) MS Exchange
10 15 (13.27%) Incident Management
10 15 (13.27%) Exchange Server 2010
11 14 (12.39%) ITIL V3
12 13 (11.50%) PRINCE2
12 13 (11.50%) Project Management
12 13 (11.50%) Windows Server
13 11 (9.73%) Exchange Server 2013
13 11 (9.73%) Blackberry
13 11 (9.73%) NetApp
13 11 (9.73%) SLA
13 11 (9.73%) SAP
14 10 (8.85%) Finance
14 10 (8.85%) MS Office
14 10 (8.85%) Apple
14 10 (8.85%) Windows Server 2008
14 10 (8.85%) Analytical Skills
15 9 (7.96%) ITIL V2

ITSM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.27%) Exchange Server 2010
1 15 (13.27%) MS Exchange
2 11 (9.73%) Exchange Server 2013
3 4 (3.54%) Blackberry Enterprise Server
4 1 (0.88%) BizTalk Server
4 1 (0.88%) IBM Domino
Applications
1 10 (8.85%) MS Office
2 7 (6.19%) MS Excel
Business Applications
1 16 (14.16%) Remedy ITSM
2 9 (7.96%) assyst
3 5 (4.42%) Remedy AR System
4 1 (0.88%) Dynamics NAV
4 1 (0.88%) Oracle 11i
4 1 (0.88%) SAP CRM
Cloud Services
1 7 (6.19%) SaaS
2 6 (5.31%) Office 365
3 4 (3.54%) iTunes
4 1 (0.88%) Amazon AWS
4 1 (0.88%) IaaS
4 1 (0.88%) Microsoft Azure
4 1 (0.88%) PaaS
Communications & Networking
1 8 (7.08%) Firewall
1 8 (7.08%) LAN
1 8 (7.08%) WAN
2 6 (5.31%) SAN
2 6 (5.31%) VPN
3 4 (3.54%) HTTP
4 3 (2.65%) FTP
4 3 (2.65%) SSL
5 2 (1.77%) DNS
5 2 (1.77%) Unified Communications
6 1 (0.88%) DHCP
6 1 (0.88%) Internet
6 1 (0.88%) NetScaler
6 1 (0.88%) Network Security
6 1 (0.88%) VoIP
6 1 (0.88%) Wireless
Database & Business Intelligence
1 2 (1.77%) SAP BW
1 2 (1.77%) SQL Server
2 1 (0.88%) Oracle Database
2 1 (0.88%) Oracle Database 10g
2 1 (0.88%) Oracle Database 11g
2 1 (0.88%) Oracle9i Database
2 1 (0.88%) SQL Server 2000
2 1 (0.88%) SQL Server 2008
Development Applications
1 1 (0.88%) Team Foundation Server
General
1 10 (8.85%) Finance
2 8 (7.08%) Law
2 8 (7.08%) Retail
3 5 (4.42%) Publishing
4 4 (3.54%) Telecoms
5 2 (1.77%) Marketing
6 1 (0.88%) Legal
Job Titles
1 15 (13.27%) Service Manager
2 14 (12.39%) IT Manager
3 13 (11.50%) ITIL Manager
4 11 (9.73%) Analyst
4 11 (9.73%) Problem Manager
5 9 (7.96%) ITIL Problem Manager
6 8 (7.08%) Delivery Manager
6 8 (7.08%) Developer
6 8 (7.08%) Incident and Problem Manager
6 8 (7.08%) Incident Manager
6 8 (7.08%) IT Services Manager
6 8 (7.08%) Services Delivery Manager
7 7 (6.19%) Support Analyst
8 6 (5.31%) Desktop Support
8 6 (5.31%) ITIL Incident Manager
8 6 (5.31%) Network Manager
8 6 (5.31%) Remedy Developer
9 5 (4.42%) Architect
9 5 (4.42%) Infrastructure Manager
10 4 (3.54%) Management Consultant
Libraries, Frameworks & Software Standards
1 8 (7.08%) EDIFACT
1 8 (7.08%) XML
2 5 (4.42%) EDI
2 5 (4.42%) SAP ALE
3 3 (2.65%) JDBC
3 3 (2.65%) JSON
3 3 (2.65%) SAP PI
3 3 (2.65%) SOAP
3 3 (2.65%) XSLT
4 1 (0.88%) Middleware
Miscellaneous
1 11 (9.73%) Blackberry
2 10 (8.85%) Analytical Skills
3 7 (6.19%) Mobile Computing
4 6 (5.31%) CESG
4 6 (5.31%) Fat Client
4 6 (5.31%) Thin Client
5 5 (4.42%) Management Information System
5 5 (4.42%) TRADACOMS
6 4 (3.54%) CMDB
6 4 (3.54%) Smartphone
7 3 (2.65%) Data Centre
8 2 (1.77%) FMCG
9 1 (0.88%) BYOD
9 1 (0.88%) EMC VNX
9 1 (0.88%) EPoS
9 1 (0.88%) iPad
9 1 (0.88%) iPhone
9 1 (0.88%) iSeries
9 1 (0.88%) Public Cloud
Operating Systems
1 26 (23.01%) Windows
2 13 (11.50%) Windows Server
3 10 (8.85%) Windows Server 2008
4 7 (6.19%) Windows 8
5 6 (5.31%) Android
5 6 (5.31%) Windows Server 2012
6 4 (3.54%) Windows Phone
Processes & Methodologies
1 82 (72.57%) ITIL
2 68 (60.18%) Service Management
3 27 (23.89%) Service Delivery
4 25 (22.12%) Change Management
5 23 (20.35%) Problem Management
6 16 (14.16%) Stakeholder Management
7 15 (13.27%) Incident Management
8 14 (12.39%) ITIL V3
9 13 (11.50%) PRINCE2
9 13 (11.50%) Project Management
10 9 (7.96%) Configuration Management
10 9 (7.96%) Information Security
10 9 (7.96%) ITIL V2
11 8 (7.08%) Knowledge Management
12 7 (6.19%) Risk Management
12 7 (6.19%) Root Cause Analysis
12 7 (6.19%) Service Design
13 6 (5.31%) Desktop Virtualisation
13 6 (5.31%) Identity Access Management
13 6 (5.31%) Identity Management
Programming Languages
1 7 (6.19%) SQL
2 5 (4.42%) ABAP
3 4 (3.54%) Java
4 3 (2.65%) XPath
4 3 (2.65%) XQuery
5 2 (1.77%) PowerShell
6 1 (0.88%) Perl
6 1 (0.88%) T-SQL
6 1 (0.88%) VB
6 1 (0.88%) VBScript
Qualifications
1 9 (7.96%) CISM
1 9 (7.96%) Degree
2 7 (6.19%) ITIL Certification
3 6 (5.31%) CISSP
4 3 (2.65%) CompTIA Security+
4 3 (2.65%) ISACA
4 3 (2.65%) PRINCE2 Certification
4 3 (2.65%) Security+ Certification
5 2 (1.77%) ISTQB
6 1 (0.88%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (9.73%) SLA
2 3 (2.65%) PCI DSS
3 2 (1.77%) QA
4 1 (0.88%) ISO/IEC 27001
System Software
1 17 (15.04%) XenApp
2 8 (7.08%) VMware Infrastructure
2 8 (7.08%) vSphere
3 6 (5.31%) XenDesktop
4 2 (1.77%) Active Directory
5 1 (0.88%) Oracle RAC
Systems Management
1 1 (0.88%) Data Guard
1 1 (0.88%) Norton AntiVirus
1 1 (0.88%) Oracle RMAN
1 1 (0.88%) SCCM
1 1 (0.88%) SCOM
Vendors
1 20 (17.70%) Citrix
2 16 (14.16%) Microsoft
2 16 (14.16%) Remedy
3 11 (9.73%) NetApp
3 11 (9.73%) SAP
4 10 (8.85%) Apple
5 8 (7.08%) VMware
6 7 (6.19%) Dell
6 7 (6.19%) HP
7 6 (5.31%) AppSense
7 6 (5.31%) BMC
7 6 (5.31%) Cisco
7 6 (5.31%) Juniper
7 6 (5.31%) Palo Alto
7 6 (5.31%) ServiceNow
8 5 (4.42%) Clearswift
8 5 (4.42%) Nokia
8 5 (4.42%) Proofpoint
9 4 (3.54%) EMC
9 4 (3.54%) IFS
Cambridgeshire
EDWARD CARTER SOLUTIONS
Salary: bonus and benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
Senitor Associates
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 6 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 8 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 8 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £50000 - £60000 per annum
Posted: 9 days ago
Chelmsford, Essex
Essex County Council
Salary: From £46,000 to £69,100 per annum
Posted: 13 days ago