The table below looks at the statistics for ITSM skills in IT jobs advertised for the East of England region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 150 215 246
Rank change year-on-year
+65 +31
Permanent jobs citing ITSM 97 59 30
As % of all permanent IT jobs located in the East of England 1.52% 0.80% 0.38%
As % of the Processes & Methodologies category 1.78% 0.93% 0.46%
Number of salaries quoted 87 40 27
Median salary £47,500 £45,000 £35,000
Median salary % change year-on-year
+5.55% +28.57%
90% offered a salary of more than £32,500 £27,250 £26,100
10% offered a salary of more than £51,200 £60,545 £55,000
UK excluding London median salary £42,500 £42,500 £41,000
% change year-on-year
- +3.65%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Permanent IT job ads with a match in the
Processes & Methodologies category
5464 6315 6575
As % of all permanent IT jobs located in the East of England 85.68% 85.12% 83.15%
Number of salaries quoted 4648 5287 5334
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East of England

ITSM
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the East of England region.

ITSM Salary Trend in the East of England

ITSM
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing ITSM across the East of England region over the 3 months to 25 August 2016.

ITSM Salary Histogram in the East of England

ITSM
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East of England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +34 33 £37,500 -31.81%
Hertfordshire +10 25 £50,000 +11.11% 4
Essex +21 23 £50,000 +25.00% 2
Bedfordshire +29 15 £47,500 +6.14% 1
Suffolk - 1 £54,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East of England

For the 6 months to 25 August 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for ITSM.

1 80 (54.42%) ITIL
2 70 (47.62%) Service Management
3 49 (33.33%) Remedy
3 49 (33.33%) Remedy ITSM
4 36 (24.49%) Service Delivery
5 35 (23.81%) BMC
6 29 (19.73%) Windows
6 29 (19.73%) SQL
7 25 (17.01%) Oracle
8 23 (15.65%) Microsoft
8 23 (15.65%) Remedy AR System
9 21 (14.29%) Degree
10 19 (12.93%) Problem Management
10 19 (12.93%) ITIL V3
10 19 (12.93%) SAP
11 17 (11.56%) Change Management
12 16 (10.88%) EDIFACT
12 16 (10.88%) Finance
12 16 (10.88%) XML
12 16 (10.88%) Incident Management
13 15 (10.20%) Exchange Server 2010
13 15 (10.20%) VMware Infrastructure
13 15 (10.20%) MS Exchange
13 15 (10.20%) VMware
14 14 (9.52%) MS Excel
14 14 (9.52%) HP
14 14 (9.52%) CMDB
15 13 (8.84%) SAP ALE
15 13 (8.84%) TRADACOMS
15 13 (8.84%) B2B

ITSM
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.20%) Exchange Server 2010
1 15 (10.20%) MS Exchange
2 6 (4.08%) Blackberry Enterprise Server
3 4 (2.72%) Oracle Workflow
4 1 (0.68%) CMS
Applications
1 14 (9.52%) MS Excel
2 9 (6.12%) MS Office
3 1 (0.68%) MS PowerPoint
Business Applications
1 49 (33.33%) Remedy ITSM
2 23 (15.65%) Remedy AR System
3 1 (0.68%) Dynamics NAV
3 1 (0.68%) SAP CRM
Cloud Services
1 8 (5.44%) Office 365
2 6 (4.08%) iTunes
3 3 (2.04%) SaaS
4 1 (0.68%) Amazon AWS
4 1 (0.68%) IaaS
4 1 (0.68%) Microsoft Azure
4 1 (0.68%) PaaS
Communications & Networking
1 11 (7.48%) DNS
2 10 (6.80%) DHCP
3 9 (6.12%) TCP/IP
3 9 (6.12%) VPN
4 4 (2.72%) HTTP
5 3 (2.04%) Firewall
5 3 (2.04%) FTP
5 3 (2.04%) SSL
6 2 (1.36%) LAN
6 2 (1.36%) WAN
7 1 (0.68%) Cisco ASA
7 1 (0.68%) Internet
7 1 (0.68%) NetScaler
7 1 (0.68%) Network Security
7 1 (0.68%) SMS
7 1 (0.68%) VoIP
7 1 (0.68%) Wi-Fi
7 1 (0.68%) Wireless
Database & Business Intelligence
1 9 (6.12%) SQL Server
2 2 (1.36%) SAP BW
Development Applications
1 4 (2.72%) Oracle Forms
2 1 (0.68%) JIRA
2 1 (0.68%) Team Foundation Server
General
1 16 (10.88%) Finance
2 4 (2.72%) Retail
3 3 (2.04%) Publishing
4 2 (1.36%) Telecoms
5 1 (0.68%) French Language
5 1 (0.68%) Legal
5 1 (0.68%) Marketing
5 1 (0.68%) Military
Job Titles
1 36 (24.49%) Developer
2 35 (23.81%) Remedy Developer
3 28 (19.05%) Analyst
4 25 (17.01%) Service Manager
5 11 (7.48%) IT Manager
6 10 (6.80%) Analyst Developer
6 10 (6.80%) Developer Analyst
6 10 (6.80%) IT Services Manager
6 10 (6.80%) Remedy Analyst
7 8 (5.44%) Delivery Manager
7 8 (5.44%) Infrastructure Engineer
7 8 (5.44%) Services Delivery Manager
8 7 (4.76%) IT Engineer
8 7 (4.76%) IT Infrastructure Engineer
9 6 (4.08%) Change Analyst
9 6 (4.08%) Infrastructure Manager
9 6 (4.08%) ITIL Change Analyst
10 5 (3.40%) Change Management Analyst
10 5 (3.40%) IT Support
10 5 (3.40%) Service Continuity Manager
Libraries, Frameworks & Software Standards
1 16 (10.88%) EDIFACT
1 16 (10.88%) XML
2 13 (8.84%) EDI
2 13 (8.84%) SAP ALE
3 6 (4.08%) SAP PI
4 3 (2.04%) JDBC
4 3 (2.04%) JSON
4 3 (2.04%) SOAP
4 3 (2.04%) XSLT
5 1 (0.68%) Flash
5 1 (0.68%) Middleware
Miscellaneous
1 14 (9.52%) CMDB
2 13 (8.84%) Blackberry
2 13 (8.84%) TRADACOMS
3 7 (4.76%) Mobile Computing
4 6 (4.08%) Analytical Skills
4 6 (4.08%) Management Information System
4 6 (4.08%) Smartphone
5 5 (3.40%) Fat Client
5 5 (3.40%) Thin Client
6 4 (2.72%) User Experience
7 2 (1.36%) BYOD
7 2 (1.36%) Data Centre
7 2 (1.36%) FMCG
8 1 (0.68%) CESG
8 1 (0.68%) EPoS
8 1 (0.68%) iPad
8 1 (0.68%) iPhone
8 1 (0.68%) iSeries
8 1 (0.68%) Public Cloud
8 1 (0.68%) Statistics
Operating Systems
1 29 (19.73%) Windows
2 11 (7.48%) Windows Server
3 10 (6.80%) Windows Server 2008
3 10 (6.80%) Windows Server 2012
4 7 (4.76%) Windows 8
5 6 (4.08%) Windows Phone
6 5 (3.40%) Android
Processes & Methodologies
1 80 (54.42%) ITIL
2 70 (47.62%) Service Management
3 36 (24.49%) Service Delivery
4 19 (12.93%) ITIL V3
4 19 (12.93%) Problem Management
5 17 (11.56%) Change Management
6 16 (10.88%) Incident Management
7 13 (8.84%) B2B
7 13 (8.84%) B2C
7 13 (8.84%) Project Management
7 13 (8.84%) Service Design
8 12 (8.16%) Configuration Management
8 12 (8.16%) PRINCE2
8 12 (8.16%) Transition Management
9 11 (7.48%) Change Control
10 10 (6.80%) E-Commerce
10 10 (6.80%) Logistics
11 9 (6.12%) Asset Management
11 9 (6.12%) Stakeholder Management
12 8 (5.44%) Process Management
Programming Languages
1 29 (19.73%) SQL
2 13 (8.84%) ABAP
3 3 (2.04%) Java
3 3 (2.04%) XPath
3 3 (2.04%) XQuery
4 2 (1.36%) PowerShell
5 1 (0.68%) Perl
5 1 (0.68%) T-SQL
5 1 (0.68%) VB
5 1 (0.68%) VBScript
Qualifications
1 21 (14.29%) Degree
2 11 (7.48%) SC Cleared
2 11 (7.48%) Security Cleared
3 4 (2.72%) ITIL Certification
4 3 (2.04%) PRINCE2 Certification
5 2 (1.36%) CISM
5 2 (1.36%) DV Cleared
5 2 (1.36%) ISTQB
6 1 (0.68%) CCNA
6 1 (0.68%) Cisco Certification
6 1 (0.68%) CISSP
6 1 (0.68%) CompTIA Security+
6 1 (0.68%) ISACA
6 1 (0.68%) ISEB
6 1 (0.68%) PRINCE2 Practitioner
6 1 (0.68%) Security+ Certification
Quality Assurance & Compliance
1 5 (3.40%) SLA
2 2 (1.36%) PCI DSS
2 2 (1.36%) QA
3 1 (0.68%) ISO/IEC 27001
System Software
1 15 (10.20%) VMware Infrastructure
2 11 (7.48%) Active Directory
3 8 (5.44%) VMware ESXi
4 7 (4.76%) vSphere
5 5 (3.40%) XenApp
5 5 (3.40%) XenDesktop
Systems Management
1 3 (2.04%) SCCM
1 3 (2.04%) SCOM
2 1 (0.68%) Backup Exec
2 1 (0.68%) Norton AntiVirus
Vendors
1 49 (33.33%) Remedy
2 35 (23.81%) BMC
3 25 (17.01%) Oracle
4 23 (15.65%) Microsoft
5 19 (12.93%) SAP
6 15 (10.20%) VMware
7 14 (9.52%) HP
8 11 (7.48%) Apple
9 9 (6.12%) Cisco
10 8 (5.44%) 3PAR
10 8 (5.44%) Clearswift
10 8 (5.44%) Nokia
10 8 (5.44%) Proofpoint
11 7 (4.76%) Citrix
12 6 (4.08%) Dell
13 5 (3.40%) AppSense
13 5 (3.40%) ServiceNow
14 4 (2.72%) SolarWinds
15 2 (1.36%) Siebel
16 1 (0.68%) EMC
Bedfordshire
Interquest - IQ Tech
Salary: £60000 - £80000 per annum + Benefits
Posted: 2 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
Harpenden
Interquest - IQ Tech
Salary: £65000 - £85000 per annum + Bonus & Benefits
Posted: 2 days ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 2 days ago
Berkhamsted
Interquest - IQ Tech
Salary: £17500 - £25000 per annum + Excellent Commission Package
Posted: 2 days ago
Stevenage, Hertfordshire
CGI
Salary: £35000 - £45000 per annum
Posted: 16 days ago