The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 231 237 208
Rank change year-on-year
+6 -29
Permanent jobs requiring a Technical Support Analyst 36 11 78
As % of all permanent IT jobs located in the East of England 0.45% 0.16% 0.86%
As % of the Job Titles category 0.48% 0.17% 0.90%
Number of salaries quoted 33 11 56
Average salary £30,000 £31,000 £26,500
Average salary % change year-on-year
-3.22% +16.98%
90% offered a salary of more than £29,300 £23,500 £21,125
10% offered a salary of more than £45,000 £42,500 £32,500
UK excluding London average salary £30,000 £28,000 £28,500
% change year-on-year
+7.14% -1.75%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7518 6602 8652
As % of all permanent IT jobs located in the East of England 94.60% 96.39% 95.84%
Number of salaries quoted 6170 5312 7504
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 19 December 2014.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 30 £30,000 +3.44%
Bedfordshire +10 5 £32,500 +4.83%
Essex -6 5 £45,000 +5.88%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 19 December 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 27 (67.50%) Analytical Skills
2 26 (65.00%) MySQL
3 24 (60.00%) Linux
4 21 (52.50%) UNIX
4 21 (52.50%) SOAP
4 21 (52.50%) XML
5 20 (50.00%) Internet
6 14 (35.00%) Red Hat Enterprise Linux
6 14 (35.00%) Incident Management
6 14 (35.00%) Red Hat
7 13 (32.50%) ITIL
7 13 (32.50%) Degree
7 13 (32.50%) HTML
8 12 (30.00%) .NET
8 12 (30.00%) ASP.NET
8 12 (30.00%) Six Sigma Green Belt
8 12 (30.00%) DHTML
8 12 (30.00%) JavaScript
8 12 (30.00%) PHP
8 12 (30.00%) Six Sigma
8 12 (30.00%) Microsoft
8 12 (30.00%) DOM
8 12 (30.00%) ColdFusion
8 12 (30.00%) Computer Science
9 10 (25.00%) Windows
9 10 (25.00%) SQL
10 9 (22.50%) SQL Server
11 8 (20.00%) TCP/IP
12 6 (15.00%) Firewall
12 6 (15.00%) MS Office

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 19 December 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (30.00%) ColdFusion
2 4 (10.00%) Blackberry Enterprise Server
2 4 (10.00%) MS Exchange
2 4 (10.00%) Exchange Server 2003
2 4 (10.00%) Exchange Server 2010
2 4 (10.00%) Exchange Server 2013
3 3 (7.50%) JBoss
3 3 (7.50%) Tomcat
4 2 (5.00%) Apache
4 2 (5.00%) Oracle Application Server
5 1 (2.50%) SAS
5 1 (2.50%) WebLogic
Applications
1 6 (15.00%) MS Office
2 2 (5.00%) MS Excel
Business Applications
1 2 (5.00%) RiskWrite
Communications & Networking
1 20 (50.00%) Internet
2 8 (20.00%) TCP/IP
3 6 (15.00%) Firewall
4 4 (10.00%) VPN
4 4 (10.00%) Broadband
4 4 (10.00%) VLAN
4 4 (10.00%) Junos
4 4 (10.00%) Fibre Channel
5 1 (2.50%) PuTTY
5 1 (2.50%) WinSCP
5 1 (2.50%) FTP
5 1 (2.50%) SSH
Database & Business Intelligence
1 26 (65.00%) MySQL
2 9 (22.50%) SQL Server
3 2 (5.00%) Relational Database
3 2 (5.00%) RDBMS
3 2 (5.00%) PostgreSQL
4 1 (2.50%) QlikView
4 1 (2.50%) Oracle Database
4 1 (2.50%) Data Warehouse
Development Applications
1 1 (2.50%) Toad
1 1 (2.50%) JIRA
General
1 4 (10.00%) Advertising
2 2 (5.00%) Finance
3 1 (2.50%) Back Office
Libraries, Frameworks & Software Standards
1 21 (52.50%) SOAP
1 21 (52.50%) XML
2 13 (32.50%) HTML
3 12 (30.00%) .NET
3 12 (30.00%) ASP.NET
3 12 (30.00%) DOM
3 12 (30.00%) DHTML
4 2 (5.00%) J2EE
5 1 (2.50%) COM+
5 1 (2.50%) Middleware
5 1 (2.50%) Application Packaging
5 1 (2.50%) Oracle Fusion
Miscellaneous
1 27 (67.50%) Analytical Skills
2 12 (30.00%) Computer Science
3 6 (15.00%) Clustering
4 4 (10.00%) Blackberry
5 2 (5.00%) Enterprise Software
6 1 (2.50%) Mathematics
6 1 (2.50%) Physics
Operating Systems
1 24 (60.00%) Linux
2 21 (52.50%) UNIX
3 14 (35.00%) Red Hat Enterprise Linux
4 10 (25.00%) Windows
5 4 (10.00%) Windows XP
5 4 (10.00%) Windows Server 2003
5 4 (10.00%) Windows 7
5 4 (10.00%) Windows 8
5 4 (10.00%) Windows Server 2012
Processes & Methodologies
1 14 (35.00%) Incident Management
2 13 (32.50%) ITIL
3 12 (30.00%) Six Sigma
4 4 (10.00%) Project Management
4 4 (10.00%) Disaster Recovery
4 4 (10.00%) Migration
4 4 (10.00%) Mobile Device Management
5 2 (5.00%) Performance Monitoring
6 1 (2.50%) Stakeholder Management
6 1 (2.50%) Business Intelligence
6 1 (2.50%) Financial Analysis
Programming Languages
1 12 (30.00%) JavaScript
1 12 (30.00%) PHP
2 10 (25.00%) SQL
3 4 (10.00%) PowerShell
4 3 (7.50%) Java
4 3 (7.50%) Shell Script
5 2 (5.00%) Bash Shell
Qualifications
1 13 (32.50%) Degree
2 12 (30.00%) Six Sigma Green Belt
3 4 (10.00%) MCP
3 4 (10.00%) MCSE
3 4 (10.00%) CCNP
3 4 (10.00%) CCNA
3 4 (10.00%) Cisco Certification
3 4 (10.00%) Microsoft Certification
3 4 (10.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.50%) SLA
System Software
1 6 (15.00%) Active Directory
2 4 (10.00%) VMware Infrastructure
2 4 (10.00%) Hyper-V
2 4 (10.00%) VMware ESXi
Systems Management
1 1 (2.50%) Tivoli
1 1 (2.50%) SCCM
Vendors
1 14 (35.00%) Red Hat
2 12 (30.00%) Microsoft
3 4 (10.00%) HP
3 4 (10.00%) Dell
3 4 (10.00%) Citrix
3 4 (10.00%) Juniper
3 4 (10.00%) Symantec
3 4 (10.00%) VMware
3 4 (10.00%) NETGEAR
3 4 (10.00%) Cisco
4 3 (7.50%) Oracle
5 2 (5.00%) EnterpriseDB
6 1 (2.50%) Twitter