The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 248 244 241
Rank change year-on-year
-4 -3
Permanent jobs requiring a Technical Support Analyst 16 23 10
As % of all permanent IT jobs located in the East of England 0.23% 0.32% 0.15%
As % of the Job Titles category 0.23% 0.33% 0.15%
Number of salaries quoted 15 21 10
Average salary £30,000 £30,000 £25,000
Average salary % change year-on-year
- +20.00%
90% offered a salary of more than £17,500 £29,050 £20,000
10% offered a salary of more than £40,000 £40,000 £33,600
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6812 6968 6479
As % of all permanent IT jobs located in the East of England 96.71% 96.56% 97.52%
Number of salaries quoted 5574 5644 5248
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £25,200 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 5 February 2016.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +1 7 £17,500 -56.25% 1
Hertfordshire -13 7 £34,000 +13.33% 1
Bedfordshire +3 2 £30,000 -22.58%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 26 (44.07%) SLA
2 24 (40.68%) Windows
3 17 (28.81%) Active Directory
4 14 (23.73%) SQL
5 13 (22.03%) ITIL
6 12 (20.34%) VB
6 12 (20.34%) Microsoft
6 12 (20.34%) Analytical Skills
7 11 (18.64%) Finance
7 11 (18.64%) Client/Server
8 10 (16.95%) SQL Server
9 9 (15.25%) HTML
9 9 (15.25%) PL/SQL
9 9 (15.25%) .NET
9 9 (15.25%) CSS
9 9 (15.25%) PowerBuilder
9 9 (15.25%) User Acceptance Testing
9 9 (15.25%) Banking
9 9 (15.25%) Business Transformation
10 8 (13.56%) Windows 7
10 8 (13.56%) MS Excel
10 8 (13.56%) MS Exchange
11 7 (11.86%) LAN
11 7 (11.86%) WAN
11 7 (11.86%) Change Management
12 6 (10.17%) Windows 8
12 6 (10.17%) VoIP
12 6 (10.17%) MS Office
13 5 (8.47%) MCSE
13 5 (8.47%) Cisco

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (13.56%) MS Exchange
2 4 (6.78%) Exchange Server 2010
3 3 (5.08%) Blackberry Enterprise Server
4 1 (1.69%) Exchange Server 2013
4 1 (1.69%) IBM Notes
Applications
1 8 (13.56%) MS Excel
2 6 (10.17%) MS Office
Business Applications
1 1 (1.69%) Dynamics AX
Cloud Services
1 1 (1.69%) Office 365
Communications & Networking
1 7 (11.86%) LAN
1 7 (11.86%) WAN
2 6 (10.17%) VoIP
3 5 (8.47%) Internet
4 3 (5.08%) TCP/IP
5 2 (3.39%) Firewall
6 1 (1.69%) DHCP
6 1 (1.69%) DNS
Database & Business Intelligence
1 10 (16.95%) SQL Server
2 1 (1.69%) SQL Server 2012
Development Applications
1 9 (15.25%) PowerBuilder
General
1 11 (18.64%) Finance
2 9 (15.25%) Banking
3 5 (8.47%) Telecoms
4 1 (1.69%) Legal
Libraries, Frameworks & Software Standards
1 9 (15.25%) .NET
1 9 (15.25%) CSS
1 9 (15.25%) HTML
2 1 (1.69%) XML
Miscellaneous
1 12 (20.34%) Analytical Skills
2 11 (18.64%) Client/Server
3 4 (6.78%) Computer Science
4 3 (5.08%) Driving Licence
5 2 (3.39%) Blackberry
5 2 (3.39%) Handset
6 1 (1.69%) Statistics
Operating Systems
1 24 (40.68%) Windows
2 8 (13.56%) Windows 7
3 6 (10.17%) Windows 8
4 5 (8.47%) Windows Server 2008
5 4 (6.78%) Windows Server
5 4 (6.78%) Windows Server 2012
6 2 (3.39%) Android
6 2 (3.39%) Windows Phone
7 1 (1.69%) Unix
7 1 (1.69%) Windows 10
Processes & Methodologies
1 13 (22.03%) ITIL
2 9 (15.25%) Business Transformation
2 9 (15.25%) User Acceptance Testing
3 7 (11.86%) Change Management
4 4 (6.78%) Logistics
4 4 (6.78%) Service Delivery
5 3 (5.08%) Data Validation
5 3 (5.08%) Functional Testing
5 3 (5.08%) Software Testing
5 3 (5.08%) Validation
6 2 (3.39%) Resource Management
7 1 (1.69%) Change Control
7 1 (1.69%) ERP
7 1 (1.69%) Problem Management
7 1 (1.69%) Risk Assessment
7 1 (1.69%) Root Cause Analysis
7 1 (1.69%) Time Management
Programming Languages
1 14 (23.73%) SQL
2 12 (20.34%) VB
3 9 (15.25%) PL/SQL
4 3 (5.08%) PowerShell
4 3 (5.08%) Shell Script
5 1 (1.69%) X++
Qualifications
1 5 (8.47%) Degree
1 5 (8.47%) MCSE
1 5 (8.47%) Microsoft Certification
2 4 (6.78%) CCNA
2 4 (6.78%) Cisco Certification
2 4 (6.78%) HND
3 1 (1.69%) A+ Certification
3 1 (1.69%) ITIL Certification
3 1 (1.69%) MCDST
3 1 (1.69%) MCITP
3 1 (1.69%) MCP
3 1 (1.69%) MCSA
Quality Assurance & Compliance
1 26 (44.07%) SLA
2 3 (5.08%) QA
System Software
1 17 (28.81%) Active Directory
2 1 (1.69%) VMware ESX
Systems Management
1 3 (5.08%) SCCM
2 2 (3.39%) Norton AntiVirus
Vendors
1 12 (20.34%) Microsoft
2 5 (8.47%) Cisco
3 4 (6.78%) Progress
4 3 (5.08%) McAfee
4 3 (5.08%) Symantec
5 2 (3.39%) Citrix
6 1 (1.69%) Adobe
6 1 (1.69%) Avaya
6 1 (1.69%) Lotus
6 1 (1.69%) Nortel
6 1 (1.69%) Oracle
6 1 (1.69%) VMware
Hertfordshire
Harvey Nash plc
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
Basildon, Essex
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £33000.00 per annum
Posted: 4 days ago