The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 250 225 235
Rank change year-on-year
-25 +10
Permanent jobs requiring a Technical Support Analyst 13 16 44
As % of all permanent IT jobs located in the East of England 0.17% 0.23% 0.48%
As % of the Job Titles category 0.17% 0.24% 0.49%
Number of salaries quoted 12 16 44
Average salary £30,000 £35,000 £26,500
Average salary % change year-on-year
-14.28% +32.07%
90% offered a salary of more than £27,700 £28,750 £22,500
10% offered a salary of more than £53,500 £50,000 £40,000
UK excluding London average salary £25,000 £28,750 £27,500
% change year-on-year
-13.04% +4.54%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7441 6715 8931
As % of all permanent IT jobs located in the East of England 95.40% 95.75% 96.61%
Number of salaries quoted 6049 5669 7619
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,750
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 21 October 2014.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -8 11 £30,000 -14.28% 2
Essex -10 1 £45,000 -10.00%
Bedfordshire - 1 £32,500 -
Suffolk - 1 £28,500 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 21 October 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 21 (63.64%) Windows
2 19 (57.58%) Microsoft
3 18 (54.55%) Citrix
4 15 (45.45%) VMware
5 13 (39.39%) Windows Server 2003
5 13 (39.39%) Active Directory
5 13 (39.39%) MS Excel
5 13 (39.39%) MS Office
6 12 (36.36%) Windows Server 2008
7 11 (33.33%) TCP/IP
8 10 (30.30%) Linux
8 10 (30.30%) VMware Infrastructure
8 10 (30.30%) Analytical Skills
9 9 (27.27%) LAN
10 8 (24.24%) Legal
11 7 (21.21%) Firewall
11 7 (21.21%) UNIX
11 7 (21.21%) SOAP
11 7 (21.21%) XML
11 7 (21.21%) MySQL
11 7 (21.21%) Cisco Certification
12 6 (18.18%) Microsoft Certification
12 6 (18.18%) Internet
12 6 (18.18%) Windows XP
12 6 (18.18%) Degree
13 5 (15.15%) Incident Management
13 5 (15.15%) Computer Science
13 5 (15.15%) Finance
13 5 (15.15%) Red Hat Enterprise Linux
13 5 (15.15%) Network Management

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 21 October 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.09%) JBoss
1 3 (9.09%) IBM Notes
1 3 (9.09%) Lotus Domino
1 3 (9.09%) ColdFusion
1 3 (9.09%) Tomcat
2 2 (6.06%) Apache
2 2 (6.06%) Oracle Application Server
3 1 (3.03%) Exchange Server 2003
3 1 (3.03%) Exchange Server 2013
3 1 (3.03%) Exchange Server 2010
3 1 (3.03%) WebLogic
3 1 (3.03%) MS Exchange
3 1 (3.03%) SAS
3 1 (3.03%) Blackberry Enterprise Server
Applications
1 13 (39.39%) MS Excel
1 13 (39.39%) MS Office
Business Applications
1 2 (6.06%) RiskWrite
Communications & Networking
1 11 (33.33%) TCP/IP
2 9 (27.27%) LAN
3 7 (21.21%) Firewall
4 6 (18.18%) Internet
5 4 (12.12%) VPN
6 3 (9.09%) VoIP
6 3 (9.09%) WAN
6 3 (9.09%) DHCP
6 3 (9.09%) DNS
7 2 (6.06%) Wireless
8 1 (3.03%) SSH
8 1 (3.03%) VLAN
8 1 (3.03%) PuTTY
8 1 (3.03%) WinSCP
8 1 (3.03%) Junos
8 1 (3.03%) Fibre Channel
8 1 (3.03%) FTP
8 1 (3.03%) Broadband
Database & Business Intelligence
1 7 (21.21%) MySQL
2 3 (9.09%) SQL Server
3 2 (6.06%) RDBMS
3 2 (6.06%) Relational Database
3 2 (6.06%) PostgreSQL
4 1 (3.03%) QlikView
4 1 (3.03%) Oracle Database
4 1 (3.03%) Data Warehouse
Development Applications
1 1 (3.03%) JIRA
1 1 (3.03%) Toad
General
1 8 (24.24%) Legal
2 5 (15.15%) Finance
3 1 (3.03%) Advertising
Libraries, Frameworks & Software Standards
1 7 (21.21%) SOAP
1 7 (21.21%) XML
2 4 (12.12%) HTML
3 3 (9.09%) DOM
3 3 (9.09%) ASP.NET
3 3 (9.09%) .NET
3 3 (9.09%) DHTML
4 2 (6.06%) J2EE
5 1 (3.03%) Oracle Fusion
5 1 (3.03%) Middleware
Miscellaneous
1 10 (30.30%) Analytical Skills
2 5 (15.15%) Computer Science
3 3 (9.09%) Clustering
3 3 (9.09%) Mathematics
4 2 (6.06%) Enterprise Software
5 1 (3.03%) Physics
5 1 (3.03%) Blackberry
Operating Systems
1 21 (63.64%) Windows
2 13 (39.39%) Windows Server 2003
3 12 (36.36%) Windows Server 2008
4 10 (30.30%) Linux
5 7 (21.21%) UNIX
6 6 (18.18%) Windows XP
7 5 (15.15%) Red Hat Enterprise Linux
8 2 (6.06%) Windows 7
9 1 (3.03%) Windows 8
9 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 5 (15.15%) Incident Management
1 5 (15.15%) Network Management
2 4 (12.12%) ITIL
2 4 (12.12%) Mobile Device Management
3 3 (9.09%) Six Sigma
3 3 (9.09%) Configuration Management
4 2 (6.06%) Performance Monitoring
4 2 (6.06%) Workflow
5 1 (3.03%) Disaster Recovery
5 1 (3.03%) Migration
5 1 (3.03%) Stakeholder Management
5 1 (3.03%) Financial Analysis
5 1 (3.03%) Business Intelligence
5 1 (3.03%) Project Management
Programming Languages
1 3 (9.09%) Java
1 3 (9.09%) JavaScript
1 3 (9.09%) PHP
1 3 (9.09%) Shell Script
2 2 (6.06%) SQL
2 2 (6.06%) Bash Shell
3 1 (3.03%) PowerShell
Qualifications
1 7 (21.21%) Cisco Certification
2 6 (18.18%) Microsoft Certification
2 6 (18.18%) Degree
3 5 (15.15%) MCSE
3 5 (15.15%) CCNA
4 3 (9.09%) Six Sigma Green Belt
5 1 (3.03%) VMware Certified Professional (VCP)
5 1 (3.03%) MCP
5 1 (3.03%) CCNP
Quality Assurance & Compliance
1 2 (6.06%) QA
2 1 (3.03%) SLA
System Software
1 13 (39.39%) Active Directory
2 10 (30.30%) VMware Infrastructure
3 3 (9.09%) vSphere
3 3 (9.09%) Citrix Presentation Server
4 1 (3.03%) VMware ESXi
4 1 (3.03%) Hyper-V
Systems Management
1 1 (3.03%) Tivoli
Vendors
1 19 (57.58%) Microsoft
2 18 (54.55%) Citrix
3 15 (45.45%) VMware
4 5 (15.15%) Red Hat
5 3 (9.09%) Oracle
5 3 (9.09%) Cisco
5 3 (9.09%) Lotus
5 3 (9.09%) McAfee
6 2 (6.06%) EnterpriseDB
7 1 (3.03%) Twitter
7 1 (3.03%) NETGEAR
7 1 (3.03%) HP
7 1 (3.03%) Dell
7 1 (3.03%) Symantec
7 1 (3.03%) Juniper
Hertfordshire
Sanderson
Salary: £28 - £31 per annum + Excellent Benefits
Posted: 1 hour ago
Welwyn Garden City, Hertfordshire
Sanderson
Posted: 1 hour ago