The statistics below represent IT jobs advertised across the East of England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 237 256 265
Rank change year-on-year
+19 +9
Permanent jobs requiring a Technical Support Analyst 12 27 34
As % of all permanent IT jobs located in the East of England 0.18% 0.36% 0.39%
As % of the Job Titles category 0.19% 0.37% 0.40%
Number of salaries quoted 10 27 32
Median salary £35,000 £26,000 £27,500
Median salary % change year-on-year
+34.61% -5.45%
90% offered a salary of more than £23,800 £22,000 £22,500
10% offered a salary of more than £36,150 £35,000 £32,000
UK excluding London median salary £27,500 £25,000 £27,000
% change year-on-year
+10.00% -7.40%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6244 7388 8427
As % of all permanent IT jobs located in the East of England 95.86% 97.61% 97.26%
Number of salaries quoted 5260 6089 7008
Median salary £45,000 £41,500 £40,000
Median salary % change year-on-year
+8.43% +3.75%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 30 May 2016.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +28 9 £35,000 +25.00%
Bedfordshire +1 2 £29,750 +8.18% 2
Cambridgeshire +1 1 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 30 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support Analyst in the job title.

1 16 (55.17%) SQL
2 15 (51.72%) ITIL
3 14 (48.28%) Microsoft
4 13 (44.83%) Windows
5 12 (41.38%) MS Excel
6 11 (37.93%) Windows Server 2008
7 10 (34.48%) MS Office
8 9 (31.03%) Windows Server 2003
9 8 (27.59%) ITIL V3
9 8 (27.59%) Incident Management
10 6 (20.69%) Degree
10 6 (20.69%) SLA
11 5 (17.24%) Active Directory
11 5 (17.24%) MCSE
11 5 (17.24%) .NET
11 5 (17.24%) Microsoft Certification
12 4 (13.79%) Cisco Certification
12 4 (13.79%) Avaya
12 4 (13.79%) CTI
12 4 (13.79%) Finance
12 4 (13.79%) HND
12 4 (13.79%) Nortel
12 4 (13.79%) CCNA
12 4 (13.79%) SQL Server
12 4 (13.79%) Progress
12 4 (13.79%) VoIP
12 4 (13.79%) WFM
12 4 (13.79%) Computer Science
12 4 (13.79%) Logistics
12 4 (13.79%) Rockwell

Technical Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) MS Exchange
2 1 (3.45%) Blackberry Enterprise Server
2 1 (3.45%) CMS
2 1 (3.45%) Exchange Server 2010
Applications
1 12 (41.38%) MS Excel
2 10 (34.48%) MS Office
Business Applications
1 1 (3.45%) Dynamics AX
Communications & Networking
1 4 (13.79%) CTI
1 4 (13.79%) VoIP
2 2 (6.90%) LAN
2 2 (6.90%) TCP/IP
2 2 (6.90%) WAN
3 1 (3.45%) DHCP
3 1 (3.45%) DNS
Database & Business Intelligence
1 4 (13.79%) SQL Server
2 1 (3.45%) Relational Database
Development Applications
1 1 (3.45%) MorphX
General
1 4 (13.79%) Finance
2 3 (10.34%) Telecoms
3 2 (6.90%) Spanish Language
4 1 (3.45%) Legal
4 1 (3.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (17.24%) .NET
2 2 (6.90%) J2EE
2 2 (6.90%) SOAP
2 2 (6.90%) Web Services
3 1 (3.45%) ODBC
Miscellaneous
1 4 (13.79%) Computer Science
2 3 (10.34%) Analytical Skills
2 3 (10.34%) Statistics
3 2 (6.90%) Mainframe
4 1 (3.45%) Mobile Payment
Operating Systems
1 13 (44.83%) Windows
2 11 (37.93%) Windows Server 2008
3 9 (31.03%) Windows Server 2003
4 3 (10.34%) Unix
4 3 (10.34%) Windows Server
4 3 (10.34%) Windows Server 2012
5 2 (6.90%) Windows 7
6 1 (3.45%) Android
6 1 (3.45%) Apple iOS
6 1 (3.45%) Windows 10
6 1 (3.45%) Windows 8
Processes & Methodologies
1 15 (51.72%) ITIL
2 8 (27.59%) Incident Management
2 8 (27.59%) ITIL V3
3 4 (13.79%) Logistics
3 4 (13.79%) WFM
4 3 (10.34%) Data Validation
4 3 (10.34%) Functional Testing
4 3 (10.34%) Software Testing
4 3 (10.34%) User Acceptance Testing
4 3 (10.34%) Validation
5 2 (6.90%) Business Transformation
5 2 (6.90%) Network Monitoring
5 2 (6.90%) Service Delivery
6 1 (3.45%) Agile Software Development
6 1 (3.45%) Business Intelligence
6 1 (3.45%) Content Management
6 1 (3.45%) Performance Monitoring
6 1 (3.45%) Problem Management
6 1 (3.45%) Regression Testing
6 1 (3.45%) Time Management
Programming Languages
1 16 (55.17%) SQL
2 3 (10.34%) VB
3 2 (6.90%) C
3 2 (6.90%) C#
3 2 (6.90%) C++
4 1 (3.45%) PowerShell
4 1 (3.45%) Shell Script
4 1 (3.45%) X++
Qualifications
1 6 (20.69%) Degree
2 5 (17.24%) MCSE
2 5 (17.24%) Microsoft Certification
3 4 (13.79%) CCNA
3 4 (13.79%) Cisco Certification
3 4 (13.79%) HND
4 3 (10.34%) ITIL Certification
5 1 (3.45%) A+ Certification
5 1 (3.45%) MCDST
5 1 (3.45%) MCITP
5 1 (3.45%) MCP
5 1 (3.45%) MCSA
Quality Assurance & Compliance
1 6 (20.69%) SLA
2 3 (10.34%) QA
System Software
1 5 (17.24%) Active Directory
2 1 (3.45%) VMware ESX
Systems Management
1 1 (3.45%) SCCM
Vendors
1 14 (48.28%) Microsoft
2 4 (13.79%) Avaya
2 4 (13.79%) Nortel
2 4 (13.79%) Progress
2 4 (13.79%) Rockwell
3 1 (3.45%) Cisco
3 1 (3.45%) Citrix
3 1 (3.45%) Oracle
3 1 (3.45%) VMware
Dunstable, Bedfordshire
Integrity IT Solutions
Salary: From £25 to £35,000 per annum + Benefits
Posted: 4 days ago
Bedford, Bedfordshire
Ampersand Consulting
Salary: £20000 - £24000 per annum + Benefits
Posted: 6 days ago