The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 235 237 236
Rank change year-on-year
+2 -1
Permanent jobs requiring a Technical Support Analyst 29 32 28
As % of all permanent IT jobs located in the East of England 0.38% 0.40% 0.35%
As % of the Job Titles category 0.40% 0.41% 0.37%
Number of salaries quoted 28 30 21
Average salary £27,250 £27,500 £30,000
Average salary % change year-on-year
-0.90% -8.33%
90% offered a salary of more than £22,000 £22,500 £21,500
10% offered a salary of more than £35,000 £32,000 £34,500
UK excluding London average salary £25,000 £28,500 £29,000
% change year-on-year
-12.28% -1.72%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7248 7711 7562
As % of all permanent IT jobs located in the East of England 95.38% 95.32% 95.08%
Number of salaries quoted 6034 6472 6545
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £25,000 £26,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 7 July 2015.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -9 9 £30,000 -
Suffolk +1 7 £22,000 -20.00% 2
Cambridgeshire +13 5 £24,500 -18.33%
Bedfordshire -2 4 £35,000 +40.00% 1
Essex - 3 £26,000 -
Norfolk - 1 £27,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 7 July 2015, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 29 (65.91%) Active Directory
2 27 (61.36%) Windows
3 25 (56.82%) Microsoft
4 17 (38.64%) SQL Server
5 16 (36.36%) MS Office
5 16 (36.36%) MS Excel
6 12 (27.27%) Microsoft Certification
6 12 (27.27%) MCSE
6 12 (27.27%) TCP/IP
6 12 (27.27%) Office 365
7 11 (25.00%) Windows Server 2008
8 10 (22.73%) MS Exchange
9 9 (20.45%) SCCM
9 9 (20.45%) Analytical Skills
10 8 (18.18%) Windows Server 2012
10 8 (18.18%) Mathematics
10 8 (18.18%) SQL
11 7 (15.91%) C
11 7 (15.91%) MCSA
11 7 (15.91%) SharePoint
11 7 (15.91%) Internet
11 7 (15.91%) ISA Server
11 7 (15.91%) McAfee
11 7 (15.91%) VMware
11 7 (15.91%) McAfee ePO
11 7 (15.91%) MCITP
11 7 (15.91%) Application Packaging
11 7 (15.91%) WSUS
11 7 (15.91%) Software Deployment
11 7 (15.91%) Forefront TMG

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 7 July 2015, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (22.73%) MS Exchange
2 7 (15.91%) SharePoint
3 1 (2.27%) IIS
3 1 (2.27%) ColdFusion
3 1 (2.27%) Exchange Server 2007
3 1 (2.27%) Exchange Server 2010
3 1 (2.27%) Exchange Server 2013
Applications
1 16 (36.36%) MS Office
1 16 (36.36%) MS Excel
Business Applications
1 2 (4.55%) Dynamics AX
2 1 (2.27%) Dynamics CRM
Cloud Services
1 12 (27.27%) Office 365
Communications & Networking
1 12 (27.27%) TCP/IP
2 7 (15.91%) Internet
3 6 (13.64%) LAN
3 6 (13.64%) WAN
4 3 (6.82%) VPN
4 3 (6.82%) Wireless
5 2 (4.55%) Intranet
5 2 (4.55%) DHCP
Database & Business Intelligence
1 17 (38.64%) SQL Server
2 5 (11.36%) SQL Server 2008
2 5 (11.36%) SQL Server 2012
3 2 (4.55%) Oracle Database
3 2 (4.55%) Oracle Database 10g
3 2 (4.55%) Oracle Database 11g
3 2 (4.55%) MySQL
General
1 3 (6.82%) Finance
2 1 (2.27%) Back Office
Libraries, Frameworks & Software Standards
1 7 (15.91%) Application Packaging
2 6 (13.64%) .NET
3 2 (4.55%) SOAP
3 2 (4.55%) XML
4 1 (2.27%) DOM
4 1 (2.27%) ASP.NET
4 1 (2.27%) DHTML
4 1 (2.27%) HTML
Miscellaneous
1 9 (20.45%) Analytical Skills
2 8 (18.18%) Mathematics
3 2 (4.55%) Computer Science
3 2 (4.55%) GIS
3 2 (4.55%) Data Centre
4 1 (2.27%) AS400
4 1 (2.27%) iSeries
Operating Systems
1 27 (61.36%) Windows
2 11 (25.00%) Windows Server 2008
3 8 (18.18%) Windows Server 2012
4 6 (13.64%) Windows 7
5 3 (6.82%) Windows Server 2003
6 2 (4.55%) Linux
6 2 (4.55%) UNIX
6 2 (4.55%) Android
6 2 (4.55%) Apple iOS
7 1 (2.27%) Windows 8
7 1 (2.27%) Red Hat Enterprise Linux
7 1 (2.27%) Windows XP
7 1 (2.27%) Windows Vista
Processes & Methodologies
1 7 (15.91%) Software Deployment
1 7 (15.91%) Coaching
2 6 (13.64%) ITIL
3 5 (11.36%) Incident Management
4 4 (9.09%) ITIL V3
5 3 (6.82%) Configuration Management
6 2 (4.55%) Service Delivery
6 2 (4.55%) Asset Management
6 2 (4.55%) Project Planning
6 2 (4.55%) Resource Management
6 2 (4.55%) ERP
6 2 (4.55%) Mobile Device Management
7 1 (2.27%) Line Management
7 1 (2.27%) Six Sigma
7 1 (2.27%) CRM
Programming Languages
1 8 (18.18%) SQL
2 7 (15.91%) C
3 4 (9.09%) PowerShell
4 2 (4.55%) Java
5 1 (2.27%) JavaScript
5 1 (2.27%) PHP
Qualifications
1 12 (27.27%) MCSE
1 12 (27.27%) Microsoft Certification
2 7 (15.91%) MCITP
2 7 (15.91%) MCSA
3 5 (11.36%) CCNA
3 5 (11.36%) Cisco Certification
4 3 (6.82%) Degree
5 1 (2.27%) Six Sigma Green Belt
5 1 (2.27%) ITIL Certification
System Software
1 29 (65.91%) Active Directory
2 7 (15.91%) ISA Server
2 7 (15.91%) Forefront TMG
3 5 (11.36%) VMware ESXi
3 5 (11.36%) Hyper-V
4 3 (6.82%) XenApp
Systems Management
1 9 (20.45%) SCCM
2 7 (15.91%) WSUS
2 7 (15.91%) McAfee ePO
3 5 (11.36%) SCOM
Vendors
1 25 (56.82%) Microsoft
2 7 (15.91%) McAfee
2 7 (15.91%) VMware
3 4 (9.09%) SAP
4 3 (6.82%) Citrix
5 2 (4.55%) Oracle
5 2 (4.55%) JD Edwards
6 1 (2.27%) Red Hat
6 1 (2.27%) Cisco
6 1 (2.27%) HP
6 1 (2.27%) Dell
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: Yesterday
Halesworth, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £28000.00 per annum
Posted: Yesterday
Suffolk
Proactive Appointments
Salary: Unspecified Up to £28,000
Posted: 6 days ago