The statistics below represent IT jobs advertised across the East of England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 249 235 246
Rank change year-on-year
-14 +11
Permanent jobs requiring a Technical Support Analyst 5 26 33
As % of all permanent IT jobs located in the East of England 0.078% 0.36% 0.41%
As % of the Job Titles category 0.081% 0.37% 0.43%
Number of salaries quoted 2 22 30
Median salary £27,500 £25,000 £30,000
Median salary % change year-on-year
+10.00% -16.66%
90% offered a salary of more than £23,500 £21,550 £27,800
10% offered a salary of more than £31,500 £40,000 £45,000
UK excluding London median salary £26,500 £25,000 £29,500
% change year-on-year
+6.00% -15.25%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6174 6958 7661
As % of all permanent IT jobs located in the East of England 96.62% 96.81% 96.29%
Number of salaries quoted 5034 5813 6271
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Technical Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +4 3 - -
Hertfordshire +9 2 £27,500 -31.25% 2
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 7 December 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support Analyst in the job title.

1 12 (57.14%) Windows
2 10 (47.62%) Active Directory
3 9 (42.86%) SQL Server
4 7 (33.33%) SQL
4 7 (33.33%) Windows Server
5 6 (28.57%) Problem Management
5 6 (28.57%) MS Office
5 6 (28.57%) TCP/IP
5 6 (28.57%) Microsoft
6 5 (23.81%) MS Excel
6 5 (23.81%) MS Exchange
6 5 (23.81%) Finance
7 4 (19.05%) Degree
7 4 (19.05%) Windows Server 2008
8 3 (14.29%) McAfee ePO
8 3 (14.29%) Software Deployment
8 3 (14.29%) Windows 8
8 3 (14.29%) Windows Server 2012
8 3 (14.29%) Business Continuity Management
8 3 (14.29%) Coaching
8 3 (14.29%) Application Packaging
8 3 (14.29%) WSUS
8 3 (14.29%) Mathematics
8 3 (14.29%) Back Office
8 3 (14.29%) Business Continuity
8 3 (14.29%) C
8 3 (14.29%) BMC
8 3 (14.29%) Control-M
8 3 (14.29%) Intel Security
9 2 (9.52%) Windows XP

Technical Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) MS Exchange
2 2 (9.52%) Exchange Server 2007
3 1 (4.76%) Exchange Server 2010
3 1 (4.76%) IIS
Applications
1 6 (28.57%) MS Office
2 5 (23.81%) MS Excel
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 6 (28.57%) TCP/IP
2 1 (4.76%) DHCP
2 1 (4.76%) DNS
2 1 (4.76%) Internet
2 1 (4.76%) LAN
2 1 (4.76%) PBX
2 1 (4.76%) Unified Communications
2 1 (4.76%) VPN
2 1 (4.76%) WAN
2 1 (4.76%) Wireless
Database & Business Intelligence
1 9 (42.86%) SQL Server
2 1 (4.76%) MySQL
2 1 (4.76%) SQL Server 2008
General
1 5 (23.81%) Finance
2 3 (14.29%) Back Office
3 2 (9.52%) Spanish Language
4 1 (4.76%) Italian Language
4 1 (4.76%) Manufacturing
4 1 (4.76%) Telecoms
Miscellaneous
1 3 (14.29%) Mathematics
2 1 (4.76%) Driving Licence
2 1 (4.76%) IVR
2 1 (4.76%) Mainframe
2 1 (4.76%) Mobile Payment
2 1 (4.76%) Statistics
Operating Systems
1 12 (57.14%) Windows
2 7 (33.33%) Windows Server
3 4 (19.05%) Windows Server 2008
4 3 (14.29%) Windows 8
4 3 (14.29%) Windows Server 2012
5 2 (9.52%) Windows XP
6 1 (4.76%) Android
6 1 (4.76%) Apple iOS
6 1 (4.76%) Linux
6 1 (4.76%) Unix
6 1 (4.76%) Windows 7
6 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 6 (28.57%) Problem Management
2 3 (14.29%) Application Packaging
2 3 (14.29%) Business Continuity
2 3 (14.29%) Business Continuity Management
2 3 (14.29%) Coaching
2 3 (14.29%) Software Deployment
3 1 (4.76%) CRM
3 1 (4.76%) ITIL
3 1 (4.76%) Line Management
3 1 (4.76%) Regression Testing
3 1 (4.76%) Service Delivery
3 1 (4.76%) Time Management
3 1 (4.76%) User Acceptance Testing
Programming Languages
1 7 (33.33%) SQL
2 3 (14.29%) C
Qualifications
1 4 (19.05%) Degree
2 1 (4.76%) ITIL Certification
System Software
1 10 (47.62%) Active Directory
Systems Management
1 3 (14.29%) Control-M
1 3 (14.29%) McAfee ePO
1 3 (14.29%) WSUS
Vendors
1 6 (28.57%) Microsoft
2 3 (14.29%) BMC
2 3 (14.29%) Intel Security
3 1 (4.76%) Citrix
3 1 (4.76%) Google
3 1 (4.76%) Oracle
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 4 hours ago
Hitchin
Questor Resourcing
Salary: upon experience circa £25 - 35k + car (fully expensed) laptop, mobile and good benefits package
Posted: Yesterday