East of England Technical Support Analyst Jobs

This section looks at the demand for the Technical Support Analyst role in IT jobs within the East of England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Technical Support Analyst
Location Amersham Andover Aylesbury Basingstoke Bedfordshire Berkshire Birmingham Blandford Forum Bracknell Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Bury St Edmunds Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire Chester Chesterfield Chichester City of London Colchester Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Glasgow Gloucestershire Guildford Hammersmith Hampshire Harrow Hartlepool Havant Hemel Hempstead Hendon Herefordshire Hertford Hertfordshire High Wycombe Hounslow Isle of Man Kent Kidlington Kingston Upon Thames Lancashire Leatherhead Leeds Leighton Buzzard Lincolnshire London Luton Maidenhead Maidstone Manchester Merseyside Middlesex Milton Keynes New Malden Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Preston Reading Redditch Redhill Renfrew Renfrewshire Rickmansworth Romford Rotherham Royston Ruislip Salford Scotland Sheffield Slough Somerset South East South Wales South West South Yorkshire St Albans St Helens Staffordshire Staines Suffolk Surrey Sussex UK Uxbridge Wales Walsall Warrington Warwickshire Watford Welling West Drayton West Midlands West Sussex West Yorkshire Widnes Windsor Wirral Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	244	248
Rank change on same period last year	+4
Matching permanent IT job ads	39	45
As % of all UK permanent IT job ads sampled	0.021 %	0.018 %
As % of the category below	0.324 %	0.351 %
Salaries quoted	35	43
Average minimum salary	£26,225	£22,942
Average salary	£27,425	£24,843
% change on same period last year	+10.39 %
Average maximum salary	£28,625	£26,744
UK excluding London average salary	£26,523	£26,468
% change on same period last year	+0.20 %
Job Titles East of England
Matching permanent IT job ads	12036	12808
As % of all UK permanent IT job ads sampled	6.354 %	5.245 %
Salaries quoted	10066	10889
Average minimum salary	£34,831	£34,730
Average salary	£37,952	£37,685
% change on same period last year	+0.70 %
Average maximum salary	£41,073	£40,640
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Technical Support Analyst England

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 25 July 2008.

Technical Support Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Hertfordshire	+9	19	£28,833	+7.12 %
Cambridgeshire	+5	12	£26,318	+15.93 %
Bedfordshire	-8	6	£32,000	+42.22 %
Suffolk	-4	4	£22,750	+1.11 %
Norfolk	-7	2	£18,750	-27.18 %
Essex	+3	1	-	-

Technical Support Analyst England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 64 (76.19 %) Windows 2 39 (46.43 %) SQL 3 36 (42.86 %) MS Office 4 34 (40.48 %) MS Exchange 4 34 (40.48 %) Citrix 5 25 (29.76 %) Microsoft Certification 6 23 (27.38 %) Microsoft 7 22 (26.19 %) MS Excel 8 21 (25.00 %) MCP 9 17 (20.24 %) Windows XP 10 15 (17.86 %) LAN 10 15 (17.86 %) WAN 10 15 (17.86 %) E-Commerce 10 15 (17.86 %) SQL Server 11 14 (16.67 %) Health

12 13 (15.48 %) Finance 13 12 (14.29 %) Exchange Server 2003 13 12 (14.29 %) Active Directory 14 11 (13.10 %) TCP/IP 14 11 (13.10 %) MCSE 15 10 (11.90 %) Degree 16 9 (10.71 %) Linux 17 8 (9.524 %) IIS 17 8 (9.524 %) UNIX 17 8 (9.524 %) Windows Server 2003 17 8 (9.524 %) SQL Server 2005 18 7 (8.333 %) IP Telephony 18 7 (8.333 %) DNS 18 7 (8.333 %) SLA 18 7 (8.333 %) Cisco

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (3.571 %) .NET 1 3 (3.571 %) HTML 1 3 (3.571 %) .NET Framework 2 2 (2.381 %) LAMP 3 1 (1.190 %) WML 3 1 (1.190 %) J2EE 3 1 (1.190 %) ASP 3 1 (1.190 %) CSS	Application Platforms 1 34 (40.48 %) MS Exchange 2 12 (14.29 %) Exchange Server 2003 3 8 (9.524 %) IIS 4 2 (2.381 %) SharePoint 4 2 (2.381 %) Exchange Server 2000 5 1 (1.190 %) SharePoint Server 2007 5 1 (1.190 %) Lotus Notes 5 1 (1.190 %) BizTalk Server 5 1 (1.190 %) IBM HTTP Server
Applications 1 36 (42.86 %) MS Office 2 22 (26.19 %) MS Excel	Business Applications 1 2 (2.381 %) SoftGrid 2 1 (1.190 %) Microsoft CRM
Communications & Networking 1 15 (17.86 %) LAN 1 15 (17.86 %) WAN 2 11 (13.10 %) TCP/IP 3 7 (8.333 %) DNS 3 7 (8.333 %) IP Telephony 4 5 (5.952 %) Wireless 4 5 (5.952 %) DHCP 4 5 (5.952 %) HTTP 5 4 (4.762 %) VPN 6 3 (3.571 %) Firewall 7 2 (2.381 %) Internet 7 2 (2.381 %) SMTP 7 2 (2.381 %) SMS 7 2 (2.381 %) VoIP 8 1 (1.190 %) SAN 8 1 (1.190 %) VLAN	Database & Business Intelligence 1 15 (17.86 %) SQL Server 2 8 (9.524 %) SQL Server 2005 3 6 (7.143 %) SQL Server 2000 4 4 (4.762 %) Oracle 9i 4 4 (4.762 %) Oracle 10g 4 4 (4.762 %) SQL Server 7 5 1 (1.190 %) DB2 5 1 (1.190 %) MySQL
General 1 14 (16.67 %) Health 2 13 (15.48 %) Finance 3 5 (5.952 %) Retail 4 4 (4.762 %) Electronics 5 3 (3.571 %) Manufacturing 6 2 (2.381 %) Marketing 7 1 (1.190 %) Pensions 7 1 (1.190 %) Music 7 1 (1.190 %) Games	Miscellaneous 1 4 (4.762 %) Computer Science 2 1 (1.190 %) French Language 2 1 (1.190 %) German Language 2 1 (1.190 %) Italian Language 2 1 (1.190 %) Spanish Language
Operating Systems 1 64 (76.19 %) Windows 2 17 (20.24 %) Windows XP 3 9 (10.71 %) Linux 4 8 (9.524 %) Windows Server 2003 4 8 (9.524 %) UNIX 5 7 (8.333 %) Windows 2000 6 2 (2.381 %) Windows Mobile 7 1 (1.190 %) Mac OS X 7 1 (1.190 %) Windows NT 7 1 (1.190 %) AIX	Processes & Methodologies 1 15 (17.86 %) E-Commerce 2 4 (4.762 %) Project Management 2 4 (4.762 %) WFM 3 3 (3.571 %) Time Management 3 3 (3.571 %) Configuration Management 3 3 (3.571 %) ITIL 3 3 (3.571 %) CRM 4 1 (1.190 %) Change Management 4 1 (1.190 %) Disaster Recovery 4 1 (1.190 %) Project Planning 4 1 (1.190 %) Performance Management 4 1 (1.190 %) Creative Marketing
Programming Languages 1 39 (46.43 %) SQL 2 5 (5.952 %) VB 3 4 (4.762 %) PL/SQL 3 4 (4.762 %) C 3 4 (4.762 %) Java 4 2 (2.381 %) PHP 5 1 (1.190 %) Transact-SQL	Qualifications 1 25 (29.76 %) Microsoft Certification 2 21 (25.00 %) MCP 3 11 (13.10 %) MCSE 4 10 (11.90 %) Degree 5 2 (2.381 %) CCENT 6 1 (1.190 %) ITIL Certification 6 1 (1.190 %) MCSA 6 1 (1.190 %) MCDBA
Quality Assurance & Compliance 1 7 (8.333 %) SLA 2 2 (2.381 %) Sarbanes-Oxley	System Software 1 12 (14.29 %) Active Directory 2 4 (4.762 %) Citrix Presentation Server 3 3 (3.571 %) ISA Server 4 2 (2.381 %) VMware Workstation 4 2 (2.381 %) Microsoft Virtual Server 5 1 (1.190 %) Terminal Services 5 1 (1.190 %) VMware Infrastructure
Vendors 1 34 (40.48 %) Citrix 2 23 (27.38 %) Microsoft 3 7 (8.333 %) Cisco 4 6 (7.143 %) Oracle 5 4 (4.762 %) VMware 6 2 (2.381 %) Altiris 6 2 (2.381 %) Sage 7 1 (1.190 %) VERITAS 7 1 (1.190 %) Lotus 7 1 (1.190 %) Sybase 7 1 (1.190 %) IBM 7 1 (1.190 %) Sun 7 1 (1.190 %) HP 7 1 (1.190 %) Intel