The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 234 264 213
Rank change year-on-year
+30 -51
Permanent jobs requiring a Technical Support Analyst 17 26 51
As % of all permanent IT jobs located in the East of England 0.23% 0.30% 0.60%
As % of the Job Titles category 0.24% 0.32% 0.62%
Number of salaries quoted 17 26 34
Average salary £28,000 £25,000 £27,000
Average salary % change year-on-year
+12.00% -7.40%
90% offered a salary of more than £24,300 £22,500 £21,800
10% offered a salary of more than £35,000 £32,500 £33,600
UK excluding London average salary £27,500 £25,000 £26,000
% change year-on-year
+10.00% -3.84%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7216 8249 8203
As % of all permanent IT jobs located in the East of England 96.12% 95.54% 95.84%
Number of salaries quoted 5923 6837 7129
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £60,000 £55,000 £55,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 20 April 2015.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +4 8 £29,000 +28.88% 1
Bedfordshire +18 5 £35,000 +40.00%
Cambridgeshire - 3 £24,000 -
Essex +5 1 £40,000 +23.07%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 20 April 2015, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 26 (53.06%) Analytical Skills
2 22 (44.90%) MySQL
3 20 (40.82%) Windows
3 20 (40.82%) Microsoft
4 17 (34.69%) Internet
4 17 (34.69%) Linux
4 17 (34.69%) UNIX
4 17 (34.69%) SQL Server
4 17 (34.69%) SOAP
4 17 (34.69%) XML
5 16 (32.65%) Active Directory
6 15 (30.61%) .NET
7 14 (28.57%) TCP/IP
7 14 (28.57%) ITIL
8 13 (26.53%) Incident Management
9 12 (24.49%) SQL
10 11 (22.45%) DHTML
10 11 (22.45%) HTML
10 11 (22.45%) JavaScript
10 11 (22.45%) PHP
10 11 (22.45%) DOM
10 11 (22.45%) ASP.NET
10 11 (22.45%) ColdFusion
10 11 (22.45%) Red Hat
10 11 (22.45%) Six Sigma
10 11 (22.45%) Red Hat Enterprise Linux
10 11 (22.45%) Six Sigma Green Belt
11 9 (18.37%) MS Office
11 9 (18.37%) MS Exchange
12 8 (16.33%) MCSE

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 20 April 2015, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.45%) ColdFusion
2 9 (18.37%) MS Exchange
3 4 (8.16%) SharePoint
3 4 (8.16%) Blackberry Enterprise Server
3 4 (8.16%) Exchange Server 2003
3 4 (8.16%) Exchange Server 2010
3 4 (8.16%) Exchange Server 2013
Applications
1 9 (18.37%) MS Office
2 7 (14.29%) MS Excel
Business Applications
1 2 (4.08%) Dynamics AX
Cloud Services
1 3 (6.12%) Office 365
Communications & Networking
1 17 (34.69%) Internet
2 14 (28.57%) TCP/IP
3 5 (10.20%) VPN
4 4 (8.16%) Broadband
4 4 (8.16%) Firewall
4 4 (8.16%) VLAN
4 4 (8.16%) Junos
4 4 (8.16%) Fibre Channel
5 2 (4.08%) Intranet
5 2 (4.08%) DHCP
6 1 (2.04%) LAN
6 1 (2.04%) WAN
6 1 (2.04%) Wireless
Database & Business Intelligence
1 22 (44.90%) MySQL
2 17 (34.69%) SQL Server
3 2 (4.08%) Oracle Database 10g
3 2 (4.08%) Oracle Database 11g
3 2 (4.08%) SQL Server 2008
3 2 (4.08%) SQL Server 2012
3 2 (4.08%) Oracle Database
General
1 4 (8.16%) Advertising
2 2 (4.08%) Finance
3 1 (2.04%) Back Office
Libraries, Frameworks & Software Standards
1 17 (34.69%) SOAP
1 17 (34.69%) XML
2 15 (30.61%) .NET
3 11 (22.45%) ASP.NET
3 11 (22.45%) DHTML
3 11 (22.45%) HTML
3 11 (22.45%) DOM
4 4 (8.16%) Application Packaging
5 1 (2.04%) COM+
Miscellaneous
1 26 (53.06%) Analytical Skills
2 8 (16.33%) Computer Science
3 4 (8.16%) Private Cloud
3 4 (8.16%) Blackberry
3 4 (8.16%) Clustering
4 3 (6.12%) Mathematics
5 2 (4.08%) GIS
Operating Systems
1 20 (40.82%) Windows
2 17 (34.69%) Linux
2 17 (34.69%) UNIX
3 11 (22.45%) Red Hat Enterprise Linux
4 8 (16.33%) Windows Server 2012
5 5 (10.20%) Windows 7
5 5 (10.20%) Windows Server 2008
5 5 (10.20%) Windows Server 2003
6 4 (8.16%) Windows XP
6 4 (8.16%) Windows 8
7 2 (4.08%) Android
7 2 (4.08%) Apple iOS
Processes & Methodologies
1 14 (28.57%) ITIL
2 13 (26.53%) Incident Management
3 11 (22.45%) Six Sigma
4 6 (12.24%) Mobile Device Management
5 4 (8.16%) Project Management
5 4 (8.16%) Disaster Recovery
5 4 (8.16%) Migration
6 3 (6.12%) Coaching
6 3 (6.12%) Software Deployment
7 2 (4.08%) Project Planning
7 2 (4.08%) Resource Management
7 2 (4.08%) ITIL V3
7 2 (4.08%) Asset Management
7 2 (4.08%) Service Delivery
7 2 (4.08%) ERP
8 1 (2.04%) Configuration Management
Programming Languages
1 12 (24.49%) SQL
2 11 (22.45%) JavaScript
2 11 (22.45%) PHP
3 8 (16.33%) PowerShell
4 3 (6.12%) C
5 2 (4.08%) Java
Qualifications
1 11 (22.45%) Six Sigma Green Belt
2 8 (16.33%) MCSE
2 8 (16.33%) Microsoft Certification
2 8 (16.33%) Degree
3 4 (8.16%) MCP
3 4 (8.16%) VMware Certified Professional (VCP)
3 4 (8.16%) MCITP
3 4 (8.16%) MCSA
3 4 (8.16%) CCNP
3 4 (8.16%) CCNA
3 4 (8.16%) Cisco Certification
Quality Assurance & Compliance
1 1 (2.04%) SLA
System Software
1 16 (32.65%) Active Directory
2 6 (12.24%) VMware ESXi
3 4 (8.16%) VMware Infrastructure
3 4 (8.16%) Hyper-V
4 3 (6.12%) ISA Server
4 3 (6.12%) Forefront TMG
5 2 (4.08%) XenApp
Systems Management
1 7 (14.29%) SCCM
2 3 (6.12%) WSUS
2 3 (6.12%) McAfee ePO
3 2 (4.08%) SCOM
Vendors
1 20 (40.82%) Microsoft
2 11 (22.45%) Red Hat
3 8 (16.33%) VMware
4 6 (12.24%) Citrix
5 4 (8.16%) Juniper
5 4 (8.16%) HP
5 4 (8.16%) Dell
5 4 (8.16%) SAP
5 4 (8.16%) Cisco
5 4 (8.16%) NETGEAR
5 4 (8.16%) Symantec
6 3 (6.12%) McAfee
7 2 (4.08%) Oracle
7 2 (4.08%) JD Edwards
Hemel Hempstead, Hertfordshire
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 6 days ago