The statistics below represent IT jobs advertised across the East of England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
England / East of England
Rank 223 249 251
Rank change year-on-year
+26 +2
Permanent jobs requiring a Technical Support Analyst 20 18 19
As % of all permanent IT jobs located in the East of England 0.34% 0.25% 0.26%
As % of the Job Titles category 0.35% 0.26% 0.27%
Number of salaries quoted 17 17 18
Median salary £22,500 £30,000 £30,000
Median salary % change year-on-year
-25.00% -
90% offered a salary of more than £17,600 £17,500 £29,900
10% offered a salary of more than £25,600 £40,000 £40,000
UK excluding London median salary £23,500 £28,000 £30,000
% change year-on-year
-16.07% -6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5634 6907 7059
As % of all permanent IT jobs located in the East of England 96.29% 96.75% 97.10%
Number of salaries quoted 4610 5614 5752
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,800 £25,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 22 February 2017.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +16 12 £18,000 -48.57% 1
Cambridgeshire - 6 £23,500 -
Bedfordshire +19 1 £25,000 -16.66%
Essex +18 1 £38,500 +120.00%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support Analyst in the job title.

1 12 (41.38%) Windows
2 11 (37.93%) MS Excel
2 11 (37.93%) Microsoft
3 7 (24.14%) Active Directory
3 7 (24.14%) Problem Management
4 5 (17.24%) Windows Server
5 4 (13.79%) Windows Server 2008
5 4 (13.79%) French Language
5 4 (13.79%) SLA
5 4 (13.79%) ITIL
6 3 (10.34%) CRM
6 3 (10.34%) MS Exchange
6 3 (10.34%) SQL
6 3 (10.34%) SQL Server
6 3 (10.34%) Finance
6 3 (10.34%) Manufacturing
6 3 (10.34%) Management Information System
6 3 (10.34%) Windows Server 2012
7 2 (6.90%) Electronics
7 2 (6.90%) Degree
7 2 (6.90%) Exchange Server 2007
7 2 (6.90%) Windows 7
7 2 (6.90%) Office 365
7 2 (6.90%) Windows 8
7 2 (6.90%) Oracle
7 2 (6.90%) MS Office
7 2 (6.90%) TCP/IP
8 1 (3.45%) VPN
8 1 (3.45%) DNS
8 1 (3.45%) Cisco

Technical Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) MS Exchange
2 2 (6.90%) Exchange Server 2007
3 1 (3.45%) Exchange Server 2010
3 1 (3.45%) IIS
Applications
1 11 (37.93%) MS Excel
2 2 (6.90%) MS Office
Cloud Services
1 2 (6.90%) Office 365
2 1 (3.45%) Microsoft Azure
2 1 (3.45%) OneDrive
Communications & Networking
1 2 (6.90%) TCP/IP
2 1 (3.45%) DHCP
2 1 (3.45%) DNS
2 1 (3.45%) Extranet
2 1 (3.45%) Internet
2 1 (3.45%) LAN
2 1 (3.45%) NetScaler
2 1 (3.45%) Unified Communications
2 1 (3.45%) VPN
2 1 (3.45%) WAN
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) SQL Server 2008
General
1 4 (13.79%) French Language
2 3 (10.34%) Finance
2 3 (10.34%) Manufacturing
3 2 (6.90%) Electronics
4 1 (3.45%) Back Office
4 1 (3.45%) Games
4 1 (3.45%) Italian Language
4 1 (3.45%) Spanish Language
Miscellaneous
1 3 (10.34%) Management Information System
2 1 (3.45%) Analytical Skills
2 1 (3.45%) Clustering
2 1 (3.45%) Data Centre
Operating Systems
1 12 (41.38%) Windows
2 5 (17.24%) Windows Server
3 4 (13.79%) Windows Server 2008
4 3 (10.34%) Windows Server 2012
5 2 (6.90%) Windows 7
5 2 (6.90%) Windows 8
6 1 (3.45%) Linux
6 1 (3.45%) Solaris
6 1 (3.45%) Windows 10
6 1 (3.45%) Windows NT
6 1 (3.45%) Windows Server 2003
6 1 (3.45%) Windows XP
Processes & Methodologies
1 7 (24.14%) Problem Management
2 4 (13.79%) ITIL
3 3 (10.34%) CRM
4 1 (3.45%) Business Continuity
4 1 (3.45%) Business Continuity Management
4 1 (3.45%) Conflict Management
4 1 (3.45%) Continuous Improvement
4 1 (3.45%) Network Management
4 1 (3.45%) Performance Tuning
4 1 (3.45%) Process Improvement
4 1 (3.45%) Resource Management
4 1 (3.45%) Server Monitoring
4 1 (3.45%) Service Delivery
Programming Languages
1 3 (10.34%) SQL
Qualifications
1 2 (6.90%) Degree
2 1 (3.45%) CCNA
2 1 (3.45%) Cisco Certification
2 1 (3.45%) ITIL Certification
2 1 (3.45%) MCSA
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 7 (24.14%) Active Directory
2 1 (3.45%) Citrix Presentation Server
2 1 (3.45%) Hyper-V
2 1 (3.45%) XenApp
Systems Management
1 1 (3.45%) Control-M
Vendors
1 11 (37.93%) Microsoft
2 2 (6.90%) Oracle
3 1 (3.45%) AppSense
3 1 (3.45%) BMC
3 1 (3.45%) Cisco
3 1 (3.45%) Citrix
3 1 (3.45%) CommVault
3 1 (3.45%) Juniper
3 1 (3.45%) Sun
3 1 (3.45%) VMware
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000.00 per annum + benefits
Posted: 2 days ago