The statistics below represent IT jobs advertised across the East of England region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 236 243 251
Rank change year-on-year
+7 +8
Permanent jobs requiring a Technical Support Analyst 10 32 36
As % of all permanent IT jobs located in the East of England 0.15% 0.41% 0.43%
As % of the Job Titles category 0.16% 0.42% 0.44%
Number of salaries quoted 8 31 34
Median salary £27,500 £26,000 £27,500
Median salary % change year-on-year
+5.76% -5.45%
90% offered a salary of more than £22,000 £22,000 £22,500
10% offered a salary of more than £35,900 £35,000 £32,000
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6279 7559 8091
As % of all permanent IT jobs located in the East of England 96.01% 97.36% 96.98%
Number of salaries quoted 5353 6270 6774
Median salary £44,500 £40,000 £41,500
Median salary % change year-on-year
+11.25% -3.61%
90% offered a salary of more than £26,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 30 June 2016.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +14 5 £28,750 -4.16%
Bedfordshire +7 4 £26,000 -25.71% 1
Cambridgeshire -4 1 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 30 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support Analyst in the job title.

1 18 (66.67%) SQL
2 14 (51.85%) ITIL
3 13 (48.15%) Windows
3 13 (48.15%) MS Excel
3 13 (48.15%) Microsoft
4 12 (44.44%) Windows Server 2008
5 11 (40.74%) MS Office
6 10 (37.04%) Windows Server 2003
7 8 (29.63%) ITIL V3
7 8 (29.63%) Incident Management
8 6 (22.22%) Degree
9 5 (18.52%) Unix
10 4 (14.81%) MCSE
10 4 (14.81%) Active Directory
10 4 (14.81%) Nortel
10 4 (14.81%) SLA
10 4 (14.81%) Microsoft Certification
10 4 (14.81%) ITIL Certification
10 4 (14.81%) Avaya
10 4 (14.81%) Finance
10 4 (14.81%) CTI
10 4 (14.81%) Rockwell
10 4 (14.81%) Windows Server 2012
10 4 (14.81%) WFM
10 4 (14.81%) Statistics
10 4 (14.81%) Windows Server
11 3 (11.11%) Logistics
11 3 (11.11%) Computer Science
11 3 (11.11%) Spanish Language
11 3 (11.11%) Cisco Certification

Technical Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) CMS
Applications
1 13 (48.15%) MS Excel
2 11 (40.74%) MS Office
Business Applications
1 1 (3.70%) Dynamics AX
Communications & Networking
1 4 (14.81%) CTI
2 3 (11.11%) TCP/IP
3 1 (3.70%) DHCP
3 1 (3.70%) DNS
3 1 (3.70%) LAN
3 1 (3.70%) PBX
3 1 (3.70%) Unified Communications
3 1 (3.70%) WAN
3 1 (3.70%) Wireless
Database & Business Intelligence
1 3 (11.11%) SQL Server
2 1 (3.70%) Relational Database
Development Applications
1 2 (7.41%) PowerBuilder
2 1 (3.70%) MorphX
General
1 4 (14.81%) Finance
2 3 (11.11%) Spanish Language
3 1 (3.70%) Banking
3 1 (3.70%) Manufacturing
3 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 2 (7.41%) CSS
2 2 (7.41%) HTML
2 2 (7.41%) J2EE
2 2 (7.41%) SOAP
2 2 (7.41%) Web Services
3 1 (3.70%) ODBC
Miscellaneous
1 4 (14.81%) Statistics
2 3 (11.11%) Computer Science
2 3 (11.11%) Mainframe
3 2 (7.41%) Mobile Payment
Operating Systems
1 13 (48.15%) Windows
2 12 (44.44%) Windows Server 2008
3 10 (37.04%) Windows Server 2003
4 5 (18.52%) Unix
5 4 (14.81%) Windows Server
5 4 (14.81%) Windows Server 2012
6 2 (7.41%) Android
6 2 (7.41%) Apple iOS
7 1 (3.70%) Solaris
7 1 (3.70%) Windows 10
7 1 (3.70%) Windows 7
Processes & Methodologies
1 14 (51.85%) ITIL
2 8 (29.63%) Incident Management
2 8 (29.63%) ITIL V3
3 4 (14.81%) WFM
4 3 (11.11%) Logistics
5 2 (7.41%) Network Monitoring
5 2 (7.41%) Regression Testing
5 2 (7.41%) Service Delivery
5 2 (7.41%) Time Management
5 2 (7.41%) User Acceptance Testing
6 1 (3.70%) Agile Software Development
6 1 (3.70%) Business Intelligence
6 1 (3.70%) Content Management
6 1 (3.70%) ERP
6 1 (3.70%) Performance Monitoring
6 1 (3.70%) Problem Management
Programming Languages
1 18 (66.67%) SQL
2 2 (7.41%) C
2 2 (7.41%) C#
2 2 (7.41%) C++
2 2 (7.41%) PL/SQL
2 2 (7.41%) VB
3 1 (3.70%) X++
Qualifications
1 6 (22.22%) Degree
2 4 (14.81%) ITIL Certification
2 4 (14.81%) MCSE
2 4 (14.81%) Microsoft Certification
3 3 (11.11%) CCNA
3 3 (11.11%) Cisco Certification
3 3 (11.11%) HND
4 1 (3.70%) MCDST
4 1 (3.70%) MCITP
4 1 (3.70%) MCSA
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 4 (14.81%) Active Directory
2 1 (3.70%) VMware ESX
Vendors
1 13 (48.15%) Microsoft
2 4 (14.81%) Avaya
2 4 (14.81%) Nortel
2 4 (14.81%) Rockwell
3 3 (11.11%) Oracle
3 3 (11.11%) Progress
4 2 (7.41%) Citrix
5 1 (3.70%) VMware
Bedfordshire
Global Technology Solutions Ltd
Salary: £35000 per annum + Benefits
Posted: 2 days ago