The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 263 221 241
Rank change year-on-year
-42 +20
Permanent jobs requiring a Technical Support Analyst 5 22 41
As % of all permanent IT jobs located in the East of England 0.066% 0.31% 0.45%
As % of the Job Titles category 0.068% 0.32% 0.46%
Number of salaries quoted 5 22 41
Average salary £28,500 £31,250 £26,500
Average salary % change year-on-year
-8.80% +17.92%
90% offered a salary of more than £26,000 £26,500 £22,500
10% offered a salary of more than £55,000 £50,000 £40,000
UK excluding London average salary £26,500 £30,500 £27,500
% change year-on-year
-13.11% +10.90%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7333 6809 8838
As % of all permanent IT jobs located in the East of England 96.31% 95.50% 96.82%
Number of salaries quoted 6003 5858 7526
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 16 September 2014.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -22 3 £55,000 +77.41%
Suffolk - 1 £28,500 -
Bedfordshire - 1 £25,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 16 September 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 31 (83.78%) Windows
2 24 (64.86%) Citrix
3 23 (62.16%) Microsoft
4 20 (54.05%) VMware
5 17 (45.95%) MS Office
6 16 (43.24%) Windows Server 2003
6 16 (43.24%) Windows Server 2008
7 14 (37.84%) MS Excel
8 13 (35.14%) Active Directory
9 12 (32.43%) TCP/IP
9 12 (32.43%) VMware Infrastructure
10 11 (29.73%) LAN
11 10 (27.03%) Legal
12 9 (24.32%) Firewall
12 9 (24.32%) Windows XP
13 7 (18.92%) SQL
13 7 (18.92%) Finance
13 7 (18.92%) Cisco Certification
14 6 (16.22%) Microsoft Certification
14 6 (16.22%) Network Management
15 5 (13.51%) Analytical Skills
15 5 (13.51%) CCNA
15 5 (13.51%) Linux
15 5 (13.51%) MCSE
16 4 (10.81%) IBM Notes
16 4 (10.81%) Lotus Domino
16 4 (10.81%) VoIP
16 4 (10.81%) WAN
16 4 (10.81%) DHCP
16 4 (10.81%) VPN

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 16 September 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) IBM Notes
1 4 (10.81%) Lotus Domino
2 2 (5.41%) Oracle Application Server
2 2 (5.41%) Apache
2 2 (5.41%) Tomcat
3 1 (2.70%) SAS
3 1 (2.70%) SharePoint Server
Applications
1 17 (45.95%) MS Office
2 14 (37.84%) MS Excel
Business Applications
1 2 (5.41%) RiskWrite
Communications & Networking
1 12 (32.43%) TCP/IP
2 11 (29.73%) LAN
3 9 (24.32%) Firewall
4 4 (10.81%) VoIP
4 4 (10.81%) WAN
4 4 (10.81%) DHCP
4 4 (10.81%) VPN
4 4 (10.81%) DNS
5 2 (5.41%) Wireless
6 1 (2.70%) Internet
Database & Business Intelligence
1 4 (10.81%) SQL Server
2 2 (5.41%) Relational Database
2 2 (5.41%) PostgreSQL
2 2 (5.41%) RDBMS
3 1 (2.70%) Data Warehouse
3 1 (2.70%) MySQL
3 1 (2.70%) SQL Server Reporting Services
3 1 (2.70%) QlikView
General
1 10 (27.03%) Legal
2 7 (18.92%) Finance
Libraries, Frameworks & Software Standards
1 2 (5.41%) J2EE
2 1 (2.70%) ASP.NET
2 1 (2.70%) SOAP
2 1 (2.70%) XML
2 1 (2.70%) .NET
Miscellaneous
1 5 (13.51%) Analytical Skills
2 2 (5.41%) Clustering
2 2 (5.41%) Mathematics
2 2 (5.41%) Enterprise Software
3 1 (2.70%) Computer Science
Operating Systems
1 31 (83.78%) Windows
2 16 (43.24%) Windows Server 2003
2 16 (43.24%) Windows Server 2008
3 9 (24.32%) Windows XP
4 5 (13.51%) Linux
5 2 (5.41%) Red Hat Enterprise Linux
6 1 (2.70%) UNIX
6 1 (2.70%) Windows 7
Processes & Methodologies
1 6 (16.22%) Network Management
2 4 (10.81%) Configuration Management
2 4 (10.81%) Mobile Device Management
3 3 (8.11%) Web Design
4 2 (5.41%) Performance Monitoring
4 2 (5.41%) Workflow
4 2 (5.41%) ITIL
5 1 (2.70%) Business Intelligence
5 1 (2.70%) Incident Management
5 1 (2.70%) Financial Analysis
Programming Languages
1 7 (18.92%) SQL
2 2 (5.41%) Bash Shell
2 2 (5.41%) Shell Script
2 2 (5.41%) Java
3 1 (2.70%) C#
3 1 (2.70%) T-SQL
Qualifications
1 7 (18.92%) Cisco Certification
2 6 (16.22%) Microsoft Certification
3 5 (13.51%) CCNA
3 5 (13.51%) MCSE
4 1 (2.70%) Degree
4 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 2 (5.41%) QA
2 1 (2.70%) SLA
System Software
1 13 (35.14%) Active Directory
2 12 (32.43%) VMware Infrastructure
3 4 (10.81%) vSphere
3 4 (10.81%) Citrix Presentation Server
Vendors
1 24 (64.86%) Citrix
2 23 (62.16%) Microsoft
3 20 (54.05%) VMware
4 4 (10.81%) Lotus
4 4 (10.81%) McAfee
5 2 (5.41%) EnterpriseDB
5 2 (5.41%) Red Hat
5 2 (5.41%) Salesforce.com
5 2 (5.41%) Cisco
5 2 (5.41%) Oracle
5 2 (5.41%) JBoss
6 1 (2.70%) Twitter
Peterborough, Cambridgeshire
Virgin Media
Salary: £19k-£32K - dependent on experience/qualifications + amazing benefits
Posted: 18 days ago