The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 251 239 259
Rank change year-on-year
-12 +20
Permanent jobs requiring a Technical Support Analyst 5 15 34
As % of all permanent IT jobs located in the East of England 0.064% 0.20% 0.38%
As % of the Job Titles category 0.067% 0.21% 0.39%
Number of salaries quoted 5 15 34
Average salary £27,500 £31,000 £27,500
Average salary % change year-on-year
-11.29% +12.72%
90% offered a salary of more than £22,000 £26,200 £23,500
10% offered a salary of more than £35,000 £49,000 £40,000
UK excluding London average salary £29,500 £31,000 £27,500
% change year-on-year
-4.83% +12.72%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7490 6991 8676
As % of all permanent IT jobs located in the East of England 95.94% 94.65% 96.68%
Number of salaries quoted 6172 6002 7381
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the East of England

Technical Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst Salary Trend in the East of England

Technical Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 20 August 2014.

Technical Support Analyst Salary Histogram in the East of England

Technical Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -8 3 £32,000 +3.22%
Bedfordshire - 2 £26,250 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 20 August 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 33 (82.50%) Windows
2 28 (70.00%) Citrix
3 24 (60.00%) Microsoft
3 24 (60.00%) VMware
4 17 (42.50%) Windows Server 2008
4 17 (42.50%) Windows Server 2003
5 16 (40.00%) MS Office
6 13 (32.50%) MS Excel
7 12 (30.00%) LAN
7 12 (30.00%) TCP/IP
7 12 (30.00%) VMware Infrastructure
8 11 (27.50%) Firewall
8 11 (27.50%) Active Directory
9 10 (25.00%) Legal
10 9 (22.50%) Windows XP
11 8 (20.00%) SQL
11 8 (20.00%) Finance
12 7 (17.50%) Cisco Certification
12 7 (17.50%) Microsoft Certification
13 6 (15.00%) MCSE
13 6 (15.00%) Network Management
14 5 (12.50%) vSphere
14 5 (12.50%) Citrix Presentation Server
14 5 (12.50%) Lotus Domino
14 5 (12.50%) VPN
14 5 (12.50%) DNS
14 5 (12.50%) DHCP
14 5 (12.50%) WAN
14 5 (12.50%) McAfee
14 5 (12.50%) CCNA

Technical Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 20 August 2014, IT jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.50%) Lotus Domino
2 4 (10.00%) IBM Notes
3 2 (5.00%) SharePoint
4 1 (2.50%) Blackberry Enterprise Server
4 1 (2.50%) SharePoint Server
Applications
1 16 (40.00%) MS Office
2 13 (32.50%) MS Excel
Business Applications
1 2 (5.00%) Dynamics GP
Communications & Networking
1 12 (30.00%) LAN
1 12 (30.00%) TCP/IP
2 11 (27.50%) Firewall
3 5 (12.50%) VPN
3 5 (12.50%) DNS
3 5 (12.50%) WAN
3 5 (12.50%) DHCP
4 4 (10.00%) VoIP
5 2 (5.00%) Wireless
6 1 (2.50%) Wi-Fi
6 1 (2.50%) SAN
Database & Business Intelligence
1 4 (10.00%) SQL Server
2 1 (2.50%) SQL Server Reporting Services
General
1 10 (25.00%) Legal
2 8 (20.00%) Finance
Libraries, Frameworks & Software Standards
1 2 (5.00%) .NET
1 2 (5.00%) ASP.NET
2 1 (2.50%) CSS
2 1 (2.50%) XML
2 1 (2.50%) Ajax
2 1 (2.50%) .NET Framework
2 1 (2.50%) jQuery
2 1 (2.50%) ADO.NET Entity Framework
2 1 (2.50%) HTML
Miscellaneous
1 2 (5.00%) Mathematics
2 1 (2.50%) Blackberry
2 1 (2.50%) SecurID
Operating Systems
1 33 (82.50%) Windows
2 17 (42.50%) Windows Server 2008
2 17 (42.50%) Windows Server 2003
3 9 (22.50%) Windows XP
4 2 (5.00%) Linux
5 1 (2.50%) VMS
5 1 (2.50%) Windows 7
5 1 (2.50%) Windows Phone 8
5 1 (2.50%) Windows Phone
5 1 (2.50%) Android
Processes & Methodologies
1 6 (15.00%) Network Management
2 4 (10.00%) Configuration Management
2 4 (10.00%) Mobile Device Management
3 3 (7.50%) Web Design
3 3 (7.50%) Problem Management
4 2 (5.00%) Root Cause Analysis
4 2 (5.00%) ITIL
4 2 (5.00%) Workflow
5 1 (2.50%) E-Commerce
5 1 (2.50%) MVC
Programming Languages
1 8 (20.00%) SQL
2 2 (5.00%) C#
3 1 (2.50%) JavaScript
3 1 (2.50%) T-SQL
Qualifications
1 7 (17.50%) Cisco Certification
1 7 (17.50%) Microsoft Certification
2 6 (15.00%) MCSE
3 5 (12.50%) CCNA
4 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 3 (7.50%) SLA
2 2 (5.00%) QA
System Software
1 12 (30.00%) VMware Infrastructure
2 11 (27.50%) Active Directory
3 5 (12.50%) Citrix Presentation Server
3 5 (12.50%) vSphere
Systems Management
1 1 (2.50%) Backup Exec
1 1 (2.50%) McAfee ePO
Vendors
1 28 (70.00%) Citrix
2 24 (60.00%) Microsoft
2 24 (60.00%) VMware
3 5 (12.50%) McAfee
3 5 (12.50%) Lotus
4 2 (5.00%) Salesforce.com
4 2 (5.00%) Cisco
4 2 (5.00%) Guidewire
5 1 (2.50%) Clearswift
5 1 (2.50%) Symantec
Norwich, Norfolk
Oscar Associates (UK) Ltd
Salary: £16000 - £18000 per annum + Benefits
Posted: 6 days ago