East of England Technical Support Analyst Contracts

The table below looks at the demand for the Technical Support Analyst role in IT contracts within the East of England region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

Technical Support Analyst
Location Berkshire Bradford Brighton Bromley Buckinghamshire City of London Derby Derbyshire Devon Docklands, London East Midlands East of England East Sussex Edinburgh England Essex Feltham Glasgow Hampshire Hertfordshire Hounslow Lancashire Leeds Liverpool London Merseyside Middlesbrough Middlesex Milton Keynes Newcastle Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxfordshire Portsmouth Preston Reading Scotland Shropshire South East South West Staffordshire Surrey Sussex Telford Tiverton Tyne and Wear UK West Midlands West Yorkshire Winchester Yorkshire	3 months to 7 Oct 2008	Same period last year
Rank	129	153
Rank change on same period last year	+24
Matching contract IT job ads	4	10
As % of all UK contract IT job ads sampled	0.006 %	0.010 %
As % of the category below	0.125 %	0.220 %
Daily rates quoted	0	4
Average minimum daily rate	-	£150
Average daily rate	-	£163
% change on same period last year	-
Average maximum daily rate	-	£175
UK excluding London average daily rate	£203	£208
% change on same period last year	-2.34 %
Hourly rates quoted	2	5
Average minimum hourly rate	£17.00	£15.80
Average hourly rate	£17.00	£17.40
% change on same period last year	-2.29 %
Average maximum hourly rate	£17.00	£19.00
UK excluding London average hourly rate	£15.52	£16.38
% change on same period last year	-5.25 %
Job Titles East of England
Matching contract IT job ads	3201	4545
As % of all UK contract IT job ads sampled	4.549 %	4.590 %
Daily rates quoted	952	1386
Average minimum daily rate	£315	£318
Average daily rate	£336	£335
% change on same period last year	+0.31 %
Average maximum daily rate	£357	£353
UK excluding London average daily rate	£353	£353
% change on same period last year	-0.10 %
Hourly rates quoted	498	714
Average minimum hourly rate	£21.25	£26.06
Average hourly rate	£22.61	£27.45
% change on same period last year	-17.62 %
Average maximum hourly rate	£23.97	£28.84
UK excluding London average hourly rate	£23.69	£25.18
% change on same period last year	-5.93 %
Technical Support Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support Analyst across the East of England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the East of England region.

Technical Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the East of England region over the 3 months to 7 October 2008.

Technical Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the East of England region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Essex	-	2	-	-
Norfolk	-3	1	-	-
Hertfordshire	+11	1	-	-

Technical Support Analyst England

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 6 (37.50 %) Windows 2 4 (25.00 %) Microsoft 2 4 (25.00 %) Microsoft Certification 3 3 (18.75 %) UNIX 3 3 (18.75 %) LAN 3 3 (18.75 %) WAN 3 3 (18.75 %) MCSE 3 3 (18.75 %) MS Excel 3 3 (18.75 %) HTML 3 3 (18.75 %) SQL 3 3 (18.75 %) MS Office 3 3 (18.75 %) ITIL 3 3 (18.75 %) Retail 4 2 (12.50 %) MCP 4 2 (12.50 %) XML

4 2 (12.50 %) TCP/IP 4 2 (12.50 %) Active Directory 4 2 (12.50 %) Pharmaceutical 4 2 (12.50 %) Citrix 4 2 (12.50 %) A+ Certification 5 1 (6.250 %) VERITAS 5 1 (6.250 %) EPoS 5 1 (6.250 %) Systems Management Server (SMS) 5 1 (6.250 %) Blackberry 5 1 (6.250 %) Blackberry Enterprise Server 5 1 (6.250 %) Cisco Certification 5 1 (6.250 %) Intel 5 1 (6.250 %) Sun 5 1 (6.250 %) CCNA 5 1 (6.250 %) SLA

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT contractor jobs across the East of England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (18.75 %) HTML 2 2 (12.50 %) XML	Application Platforms 1 1 (6.250 %) IIS 1 1 (6.250 %) MS Exchange 1 1 (6.250 %) Blackberry Enterprise Server 1 1 (6.250 %) Exchange Server 2003
Applications 1 3 (18.75 %) MS Office 1 3 (18.75 %) MS Excel	Communications & Networking 1 3 (18.75 %) LAN 1 3 (18.75 %) WAN 2 2 (12.50 %) TCP/IP 3 1 (6.250 %) Wireless 3 1 (6.250 %) IP Telephony
General 1 3 (18.75 %) Retail 2 2 (12.50 %) Pharmaceutical 3 1 (6.250 %) Finance 3 1 (6.250 %) Government 3 1 (6.250 %) Banking	Miscellaneous 1 1 (6.250 %) Client/Server 1 1 (6.250 %) EPoS 1 1 (6.250 %) Blackberry 1 1 (6.250 %) Clustering 1 1 (6.250 %) Informatics
Operating Systems 1 6 (37.50 %) Windows 2 3 (18.75 %) UNIX 3 1 (6.250 %) AIX 3 1 (6.250 %) Solaris 3 1 (6.250 %) Linux 3 1 (6.250 %) Windows 2000 3 1 (6.250 %) Windows XP	Processes & Methodologies 1 3 (18.75 %) ITIL 2 1 (6.250 %) PRINCE2 2 1 (6.250 %) E-Commerce 2 1 (6.250 %) Incident Management
Programming Languages 1 3 (18.75 %) SQL	Qualifications 1 4 (25.00 %) Microsoft Certification 2 3 (18.75 %) MCSE 3 2 (12.50 %) A+ Certification 3 2 (12.50 %) MCP 4 1 (6.250 %) CCNA 4 1 (6.250 %) Cisco Certification
Quality Assurance & Compliance 1 1 (6.250 %) ISO9000 1 1 (6.250 %) SLA 1 1 (6.250 %) QA	System Software 1 2 (12.50 %) Active Directory 2 1 (6.250 %) NetBackup
Systems Management 1 1 (6.250 %) Systems Management Server (SMS)	Vendors 1 4 (25.00 %) Microsoft 2 2 (12.50 %) Citrix 3 1 (6.250 %) VERITAS 3 1 (6.250 %) Sun 3 1 (6.250 %) Intel 3 1 (6.250 %) Oracle