The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 75 91
Rank change year-on-year
-8 +16
Permanent jobs citing Service Delivery 16 15 8
As % of all permanent IT jobs located in East Sussex 1.34% 1.55% 0.76%
As % of the Processes & Methodologies category 1.70% 1.80% 1.02%
Number of salaries quoted 14 13 8
Average salary £36,250 £42,000 £38,000
Average salary % change year-on-year
-13.69% +10.52%
90% offered a salary of more than £30,450 £40,000 £36,000
10% offered a salary of more than £133,500 £70,000 £47,650
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the East Sussex region.

Processes & Methodologies Category
East Sussex
Permanent IT job ads with a match in the
Processes & Methodologies category
943 833 788
As % of all permanent IT jobs located in East Sussex 79.04% 86.32% 74.90%
Number of salaries quoted 807 735 703
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £27,500 £30,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the East Sussex region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in East Sussex

Service Delivery
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the East Sussex region.

Service Delivery Salary Trend in East Sussex

Service Delivery
Salary Histogram in East Sussex

This chart provides a salary histogram for IT jobs citing Service Delivery across the East Sussex region over the 3 months to 31 October 2014.

Service Delivery Salary Histogram in East Sussex

Service Delivery
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the East Sussex region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton -13 10 £36,250 -13.69% 1
Bexhill-On-Sea -3 3 £95,000 +65.21%
Lewes - 1 £28,500 -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills in East Sussex

For the 6 months to 31 October 2014, IT jobs across the East Sussex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 33 (55.00%) Internet
1 33 (55.00%) Front Office
2 23 (38.33%) SQL
2 23 (38.33%) SaaS
3 22 (36.67%) Computer Science
4 21 (35.00%) Software Engineering
4 21 (35.00%) Mathematics
4 21 (35.00%) Relational Database
5 20 (33.33%) CRM
6 17 (28.33%) ITIL
7 16 (26.67%) Project Management
8 14 (23.33%) SLA
8 14 (23.33%) Marketing
9 12 (20.00%) Contact Management
9 12 (20.00%) SMTP
10 11 (18.33%) Agile Software Development
10 11 (18.33%) IMail Server
11 10 (16.67%) Change Management
11 10 (16.67%) SOAP
12 9 (15.00%) Line Management
13 8 (13.33%) Waterfall
13 8 (13.33%) Root Cause Analysis
13 8 (13.33%) JavaScript
13 8 (13.33%) ITIL Certification
14 7 (11.67%) HTML
14 7 (11.67%) Java
15 6 (10.00%) Citrix
16 5 (8.33%) MS Office
16 5 (8.33%) Problem Management
16 5 (8.33%) User Experience

Service Delivery
Top Related IT Skills in East Sussex by Category

For the 6 months to 31 October 2014, IT jobs across the East Sussex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.33%) Blackberry Enterprise Server
2 1 (1.67%) CMS
2 1 (1.67%) Sitecore CMS
2 1 (1.67%) Exchange Server 2010
2 1 (1.67%) Exchange Server 2013
2 1 (1.67%) MS Exchange
Applications
1 5 (8.33%) MS Office
2 4 (6.67%) MS Excel
Cloud Services
1 23 (38.33%) SaaS
2 1 (1.67%) PaaS
2 1 (1.67%) IaaS
2 1 (1.67%) Cloud Computing
2 1 (1.67%) Amazon AWS
Communications & Networking
1 33 (55.00%) Internet
2 12 (20.00%) SMTP
3 2 (3.33%) DNS
4 1 (1.67%) SAN
4 1 (1.67%) FTP
4 1 (1.67%) VPN
4 1 (1.67%) LAN
4 1 (1.67%) VoIP
4 1 (1.67%) WAN
4 1 (1.67%) MPLS
4 1 (1.67%) Firewall
4 1 (1.67%) Unified Communications
Database & Business Intelligence
1 21 (35.00%) Relational Database
2 1 (1.67%) MySQL
2 1 (1.67%) DB2
2 1 (1.67%) Data Warehouse
Development Applications
1 1 (1.67%) Visual Studio
1 1 (1.67%) VSS/SourceSafe
General
1 33 (55.00%) Front Office
2 14 (23.33%) Marketing
3 3 (5.00%) Finance
4 2 (3.33%) Publishing
5 1 (1.67%) Legal
5 1 (1.67%) Advertising
Job Titles
1 22 (36.67%) Analyst
2 19 (31.67%) Support Analyst
3 14 (23.33%) Senior Analyst
3 14 (23.33%) Senior Support Analyst
4 12 (20.00%) Applications Support
4 12 (20.00%) Sales Consultant
4 12 (20.00%) Consultant
5 10 (16.67%) Applications Support Analyst
5 10 (16.67%) Senior Applications Support Analyst
6 9 (15.00%) Service Manager
7 8 (13.33%) Services Delivery Manager
7 8 (13.33%) Delivery Manager
7 8 (13.33%) IT Services Delivery Manager
7 8 (13.33%) IT Services Manager
8 4 (6.67%) Senior Technical Support Analyst
8 4 (6.67%) Technical Support Analyst
8 4 (6.67%) Senior Technical Support
8 4 (6.67%) Technical Analyst
8 4 (6.67%) Team Leader
8 4 (6.67%) Senior Technical Analyst
Libraries, Frameworks & Software Standards
1 10 (16.67%) SOAP
2 7 (11.67%) HTML
3 2 (3.33%) .NET
3 2 (3.33%) CSS
4 1 (1.67%) ASP.NET
4 1 (1.67%) Web Services
4 1 (1.67%) WCF
Miscellaneous
1 22 (36.67%) Computer Science
2 21 (35.00%) Mathematics
3 5 (8.33%) User Experience
4 4 (6.67%) Blackberry
5 3 (5.00%) Management Information System
6 1 (1.67%) E-Learning
6 1 (1.67%) Analytical Skills
6 1 (1.67%) iSeries
6 1 (1.67%) Social Media
6 1 (1.67%) Mobile App
Operating Systems
1 3 (5.00%) Windows
1 3 (5.00%) Windows Server 2008
2 2 (3.33%) Linux
2 2 (3.33%) Windows Server 2003
3 1 (1.67%) VMS
3 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 21 (35.00%) Software Engineering
2 20 (33.33%) CRM
3 17 (28.33%) ITIL
4 16 (26.67%) Project Management
5 12 (20.00%) Contact Management
6 11 (18.33%) Agile Software Development
7 10 (16.67%) Change Management
8 9 (15.00%) Line Management
9 8 (13.33%) Root Cause Analysis
9 8 (13.33%) Waterfall
10 5 (8.33%) Problem Management
11 4 (6.67%) People Management
12 2 (3.33%) Mentoring
12 2 (3.33%) Performance Monitoring
12 2 (3.33%) Project Planning
12 2 (3.33%) Continuous Improvement
12 2 (3.33%) Performance Management
12 2 (3.33%) Service Management
13 1 (1.67%) Process Management
13 1 (1.67%) Risk Management
Programming Languages
1 23 (38.33%) SQL
2 8 (13.33%) JavaScript
3 7 (11.67%) Java
4 1 (1.67%) Perl
4 1 (1.67%) PHP
4 1 (1.67%) Ruby
4 1 (1.67%) Bash Shell
Qualifications
1 8 (13.33%) ITIL Certification
2 3 (5.00%) Microsoft Certification
2 3 (5.00%) Degree
3 2 (3.33%) MCTS
3 2 (3.33%) MCP
4 1 (1.67%) MCSE
4 1 (1.67%) CCNA
4 1 (1.67%) Cisco Certification
4 1 (1.67%) VMware Certified Professional (VCP)
4 1 (1.67%) Six Sigma Master Black Belt
4 1 (1.67%) Six Sigma Black Belt
Quality Assurance & Compliance
1 14 (23.33%) SLA
System Software
1 11 (18.33%) IMail Server
2 3 (5.00%) Active Directory
3 1 (1.67%) VMware Infrastructure
3 1 (1.67%) XenApp
3 1 (1.67%) vSphere
Vendors
1 6 (10.00%) Citrix
2 4 (6.67%) Microsoft
3 2 (3.33%) Mitel
3 2 (3.33%) Sitecore
4 1 (1.67%) 3PAR
4 1 (1.67%) Capita
4 1 (1.67%) HP
4 1 (1.67%) Avaya
4 1 (1.67%) VMware
4 1 (1.67%) IBM