Customer Service Jobs in Eastleigh

Customer Service
Hampshire > Eastleigh

The following table provides summary statistics for permanent job vacancies advertised in Eastleigh with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 17 13 32
Rank change year-on-year -4 +19 -14
Permanent jobs citing Customer Service 13 3 12
As % of all permanent jobs advertised in Eastleigh 14.13% 5.45% 7.79%
As % of the Processes & Methodologies category 14.61% 6.25% 8.05%
Number of salaries quoted 3 2 12
10th Percentile - - £28,500
25th Percentile £29,250 £29,000 £33,375
Median annual salary (50th Percentile) £29,500 £30,000 £55,000
Median % change year-on-year -1.67% -45.45% +158.82%
75th Percentile £34,125 £31,000 £61,250
90th Percentile £36,750 - -
Hampshire median annual salary £29,000 £30,000 £34,000
% change year-on-year -3.33% -11.76% -2.86%

All Process and Methodology Skills
Eastleigh

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Eastleigh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 89 48 149
As % of all permanent jobs advertised in Eastleigh 96.74% 87.27% 96.75%
Number of salaries quoted 50 33 105
10th Percentile £29,250 £26,900 £34,750
25th Percentile £35,688 £41,250 £35,000
Median annual salary (50th Percentile) £49,500 £42,500 £47,000
Median % change year-on-year +16.47% -9.57% +5.03%
75th Percentile £72,500 £75,000 £55,000
90th Percentile £95,000 - £61,250
Hampshire median annual salary £50,000 £53,500 £53,750
% change year-on-year -6.54% -0.47% +7.50%

Customer Service
Job Vacancy Trend in Eastleigh

Job postings citing Customer Service as a proportion of all IT jobs advertised in Eastleigh.

Job vacancy trend for Customer Service in Eastleigh

Customer Service
Salary Trend in Eastleigh

3-month moving average salary quoted in jobs citing Customer Service in Eastleigh.

Salary trend for Customer Service in Eastleigh

Customer Service
Co-occurring Skills and Capabilities in Eastleigh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) Camunda
1 5 (38.46%) nginx
2 3 (23.08%) Microsoft Exchange
2 3 (23.08%) SharePoint
Applications
1 1 (7.69%) Microsoft Office
Business Applications
1 3 (23.08%) NetSuite
Cloud Services
1 6 (46.15%) IBM Cloud
2 5 (38.46%) OpenShift
3 4 (30.77%) Microsoft 365
4 3 (23.08%) Mimecast
4 3 (23.08%) OneDrive
5 1 (7.69%) Azure
5 1 (7.69%) Entra ID
Communications & Networking
1 4 (30.77%) DHCP
1 4 (30.77%) DNS
1 4 (30.77%) TCP/IP
2 1 (7.69%) Firewall
2 1 (7.69%) Remote Desktop
Database & Business Intelligence
1 5 (38.46%) MongoDB
1 5 (38.46%) Oracle Database
Development Applications
1 2 (15.38%) Hudson
2 1 (7.69%) Git
2 1 (7.69%) Maven
General
1 6 (46.15%) Inclusion and Diversity
1 6 (46.15%) Public Sector
2 4 (30.77%) Social Skills
3 3 (23.08%) Finance
3 3 (23.08%) Manufacturing
4 2 (15.38%) Telecoms
5 1 (7.69%) Analytical Skills
5 1 (7.69%) Law
5 1 (7.69%) Legal
Job Titles
1 5 (38.46%) Full Stack Engineer
2 4 (30.77%) 2nd Line Support
3 3 (23.08%) Analyst
3 3 (23.08%) Applications Support
3 3 (23.08%) Applications Support Analyst
3 3 (23.08%) IT Support
3 3 (23.08%) Lead
3 3 (23.08%) Support Analyst
3 3 (23.08%) Support Team Leader
3 3 (23.08%) Team Leader
4 1 (7.69%) 2nd Line Desktop Support
4 1 (7.69%) Desktop Support
4 1 (7.69%) Java Engineer
4 1 (7.69%) Senior
4 1 (7.69%) Senior Java Engineer
Libraries, Frameworks & Software Standards
1 5 (38.46%) KeystoneJS
1 5 (38.46%) Node.js
1 5 (38.46%) React
1 5 (38.46%) Swagger
Miscellaneous
1 6 (46.15%) Blockchain
1 6 (46.15%) e-Learning
1 6 (46.15%) Hybrid Cloud
Operating Systems
1 4 (30.77%) Windows
1 4 (30.77%) Windows Server
2 3 (23.08%) Windows Server 2016
3 1 (7.69%) Android
3 1 (7.69%) Apple iOS
3 1 (7.69%) Windows 10
Processes & Methodologies
1 7 (53.85%) Problem-Solving
2 6 (46.15%) Artificial Intelligence
2 6 (46.15%) Coaching
2 6 (46.15%) Mentoring
2 6 (46.15%) SDLC
3 5 (38.46%) Full Stack Development
3 5 (38.46%) Technology Transformation
4 4 (30.77%) ITIL
5 3 (23.08%) ERP
5 3 (23.08%) Line Management
6 2 (15.38%) Agile
6 2 (15.38%) Information Management
6 2 (15.38%) Workflow
7 1 (7.69%) Data Protection
7 1 (7.69%) Dependency Injection
7 1 (7.69%) Disaster Recovery
7 1 (7.69%) OO
7 1 (7.69%) OOD
7 1 (7.69%) Software Engineering
7 1 (7.69%) TDD
Programming Languages
1 6 (46.15%) Java
2 5 (38.46%) JavaScript
2 5 (38.46%) Lua
3 1 (7.69%) PowerShell
3 1 (7.69%) Python
System Software
1 5 (38.46%) Docker
2 4 (30.77%) Active Directory
3 3 (23.08%) Hyper-V
4 1 (7.69%) XenApp
Systems Management
1 3 (23.08%) WSUS
2 1 (7.69%) Microsoft Intune
Vendors
1 6 (46.15%) IBM
1 6 (46.15%) Red Hat
2 5 (38.46%) Oracle
3 4 (30.77%) Microsoft
4 3 (23.08%) Acronis
4 3 (23.08%) Apple
4 3 (23.08%) Sage
4 3 (23.08%) SAP
4 3 (23.08%) Sophos
4 3 (23.08%) Ubiquiti
5 1 (7.69%) Citrix