The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 148 158 154
Rank change year-on-year
+10 -4
Permanent jobs citing Customer Engagement 7 7 1
As % of all permanent IT jobs located in Scotland 0.22% 0.21% 0.032%
As % of the Processes & Methodologies category 0.26% 0.26% 0.041%
Number of salaries quoted 5 7 1
Average salary £36,500 £57,000 £45,000
Average salary % change year-on-year
-35.96% +26.66%
UK excluding London average salary £48,750 £50,000 £45,000
% change year-on-year
-2.50% +11.11%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2673 2663 2469
As % of all permanent IT jobs located in Scotland 85.13% 81.34% 79.29%
Number of salaries quoted 1767 1698 1713
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,500 £30,000 £28,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Scotland region over the 3 months to 18 December 2014.

Customer Engagement Salary Histogram in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 4 £35,750 -
Glasgow +5 3 £60,000 +100.00% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 18 December 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 7 (50.00%) Finance
1 7 (50.00%) Agile Software Development
1 7 (50.00%) Marketing
1 7 (50.00%) Digital Marketing
1 7 (50.00%) Social Media
2 6 (42.86%) SQL Server
3 5 (35.71%) Python
3 5 (35.71%) Team Foundation Server
4 4 (28.57%) User Stories
4 4 (28.57%) .NET
4 4 (28.57%) JavaScript
4 4 (28.57%) Windows
4 4 (28.57%) QA
4 4 (28.57%) Ruby
5 3 (21.43%) Software Testing
5 3 (21.43%) JIRA
5 3 (21.43%) Bugzilla
5 3 (21.43%) Scrum
5 3 (21.43%) Perl
5 3 (21.43%) MySQL
5 3 (21.43%) Microsoft
5 3 (21.43%) EPoS
6 2 (14.29%) MS Excel
6 2 (14.29%) Project Management
6 2 (14.29%) C#
6 2 (14.29%) Linux
6 2 (14.29%) OO
6 2 (14.29%) IIS
6 2 (14.29%) VMware
6 2 (14.29%) Regression Testing

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 18 December 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) IIS
2 1 (7.14%) Apache
2 1 (7.14%) GlassFish
2 1 (7.14%) nginx
2 1 (7.14%) Node.js
Applications
1 2 (14.29%) MS Excel
Cloud Services
1 2 (14.29%) SaaS
Database & Business Intelligence
1 6 (42.86%) SQL Server
2 3 (21.43%) MySQL
3 2 (14.29%) Relational Database
4 1 (7.14%) RDBMS
Development Applications
1 5 (35.71%) Team Foundation Server
2 3 (21.43%) Bugzilla
2 3 (21.43%) JIRA
3 2 (14.29%) FogBugz
4 1 (7.14%) Hudson
4 1 (7.14%) Jenkins
4 1 (7.14%) Selenium
4 1 (7.14%) TeamCity
4 1 (7.14%) Git (software)
4 1 (7.14%) Subversion
4 1 (7.14%) Visual Studio
4 1 (7.14%) LoadRunner
4 1 (7.14%) InstallShield
General
1 7 (50.00%) Finance
1 7 (50.00%) Marketing
2 2 (14.29%) Publishing
3 1 (7.14%) Retail
Job Titles
1 2 (14.29%) Developer
1 2 (14.29%) Analyst
1 2 (14.29%) Deployment Engineer
2 1 (7.14%) Performance Analyst
2 1 (7.14%) Quality Analyst
2 1 (7.14%) Performance Test Analyst
2 1 (7.14%) Front-End Developer
2 1 (7.14%) Automation Tester
2 1 (7.14%) Head of Project Management
2 1 (7.14%) DevOps Engineer
2 1 (7.14%) Test Manager
2 1 (7.14%) Test Analyst
2 1 (7.14%) Quality Manager
2 1 (7.14%) QA Manager
2 1 (7.14%) Manual Tester
2 1 (7.14%) Test Engineer
2 1 (7.14%) IT Project Manager
2 1 (7.14%) Junior Developer
2 1 (7.14%) Project Manager
2 1 (7.14%) Tester
Libraries, Frameworks & Software Standards
1 4 (28.57%) .NET
2 1 (7.14%) CSS
2 1 (7.14%) JSP
2 1 (7.14%) XML
2 1 (7.14%) Ruby on Rails
2 1 (7.14%) .NET Framework
2 1 (7.14%) Apache Flex
2 1 (7.14%) jQuery
2 1 (7.14%) HTML5
2 1 (7.14%) CSS3
2 1 (7.14%) HTML
Miscellaneous
1 7 (50.00%) Social Media
2 3 (21.43%) EPoS
3 2 (14.29%) Management Information System
3 2 (14.29%) Computer Science
4 1 (7.14%) Client/Server
4 1 (7.14%) Mobile App
4 1 (7.14%) Statistics
4 1 (7.14%) NHS
Operating Systems
1 4 (28.57%) Windows
2 2 (14.29%) Linux
Processes & Methodologies
1 7 (50.00%) Agile Software Development
1 7 (50.00%) Digital Marketing
2 4 (28.57%) User Stories
3 3 (21.43%) Software Testing
3 3 (21.43%) Scrum
4 2 (14.29%) Software Engineering
4 2 (14.29%) Test Management
4 2 (14.29%) OO
4 2 (14.29%) Project Management
4 2 (14.29%) Regression Testing
4 2 (14.29%) Coaching
4 2 (14.29%) Performance Management
5 1 (7.14%) Kanban
5 1 (7.14%) Test Automation
5 1 (7.14%) Test Strategy
5 1 (7.14%) Demand Management
5 1 (7.14%) Agile Testing
5 1 (7.14%) Software Deployment
5 1 (7.14%) Bug Management
5 1 (7.14%) DevOps
Programming Languages
1 5 (35.71%) Python
2 4 (28.57%) Ruby
2 4 (28.57%) JavaScript
3 3 (21.43%) Perl
4 2 (14.29%) C#
4 2 (14.29%) Java
5 1 (7.14%) Bash Shell
5 1 (7.14%) C++
5 1 (7.14%) SQL
Qualifications
1 2 (14.29%) ISTQB
1 2 (14.29%) Degree
2 1 (7.14%) ISTQB Advanced Certification
2 1 (7.14%) ISEB
Quality Assurance & Compliance
1 4 (28.57%) QA
System Software
1 2 (14.29%) VMware Infrastructure
1 2 (14.29%) Docker
Systems Management
1 2 (14.29%) Puppet
1 2 (14.29%) Opscode Chef
2 1 (7.14%) Foglight
2 1 (7.14%) HP Quality Center
Vendors
1 3 (21.43%) Microsoft
2 2 (14.29%) VMware
3 1 (7.14%) Oracle
3 1 (7.14%) Sybase
Glasgow
Capita - ITIN
Salary: £60000 per annum + Benefits
Posted: 21 days ago