The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 148 167 153
Rank change year-on-year
+19 -14
Permanent jobs citing Customer Engagement 10 12 14
As % of all permanent IT jobs located in Scotland 0.32% 0.30% 0.45%
As % of the Processes & Methodologies category 0.37% 0.37% 0.57%
Number of salaries quoted 9 12 5
Average salary £35,000 £31,000 £37,500
Average salary % change year-on-year
+12.90% -17.33%
90% offered a salary of more than £34,500 £31,000 £22,500
10% offered a salary of more than £43,000 £48,500 £46,500
UK excluding London average salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2701 3285 2438
As % of all permanent IT jobs located in Scotland 85.37% 81.25% 78.22%
Number of salaries quoted 1657 2157 1392
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Scotland region over the 3 months to 21 April 2015.

Customer Engagement Salary Histogram in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 4 £35,000 -30.00% 1
Edinburgh +3 4 £37,500 +20.96%
West Lothian - 1 £55,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 21 April 2015, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (50.00%) Network Security
2 7 (43.75%) JavaScript
3 6 (37.50%) Marketing
3 6 (37.50%) HTML
3 6 (37.50%) CSS
3 6 (37.50%) jQuery
3 6 (37.50%) HTML5
3 6 (37.50%) Social Media
3 6 (37.50%) CSS3
4 5 (31.25%) Relational Database
4 5 (31.25%) Oracle
5 4 (25.00%) Windows
5 4 (25.00%) LAN
5 4 (25.00%) WAN
5 4 (25.00%) Cisco
5 4 (25.00%) CheckPoint
5 4 (25.00%) Windows Server 2003
5 4 (25.00%) MPLS
5 4 (25.00%) SAN
5 4 (25.00%) Web Development
5 4 (25.00%) Ajax
5 4 (25.00%) VMware
5 4 (25.00%) CMS
5 4 (25.00%) Change Management
5 4 (25.00%) Firewall
5 4 (25.00%) Wireless
5 4 (25.00%) Web Application Development
5 4 (25.00%) Cisco Nexus
5 4 (25.00%) Windows Server 2012
5 4 (25.00%) SolarWinds

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 21 April 2015, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) CMS
1 4 (25.00%) WordPress
Communications & Networking
1 8 (50.00%) Network Security
2 4 (25.00%) MRTG
2 4 (25.00%) Cisco Nexus
2 4 (25.00%) LAN
2 4 (25.00%) WAN
2 4 (25.00%) SAN
2 4 (25.00%) MPLS
2 4 (25.00%) Firewall
2 4 (25.00%) Wireless
Database & Business Intelligence
1 5 (31.25%) Relational Database
2 1 (6.25%) MySQL
2 1 (6.25%) SQL Server
2 1 (6.25%) RDBMS
Development Applications
1 2 (12.50%) Team Foundation Server
2 1 (6.25%) Bugzilla
2 1 (6.25%) JIRA
General
1 6 (37.50%) Marketing
2 3 (18.75%) Finance
3 2 (12.50%) Publishing
Job Titles
1 7 (43.75%) Developer
2 4 (25.00%) Coordinator
2 4 (25.00%) Web Developer
2 4 (25.00%) 3rd Line Support
3 2 (12.50%) Front-End Developer
3 2 (12.50%) Analyst
4 1 (6.25%) Project Manager
4 1 (6.25%) Junior
4 1 (6.25%) Head of Service Delivery
4 1 (6.25%) Head of Project Management
4 1 (6.25%) Senior Manager
4 1 (6.25%) Technical Support
4 1 (6.25%) Infrastructure Analyst
4 1 (6.25%) Quality Manager
4 1 (6.25%) QA Manager
4 1 (6.25%) Network Analyst
4 1 (6.25%) Senior Project Manager
4 1 (6.25%) Technical Analyst
4 1 (6.25%) Junior Developer
4 1 (6.25%) Network Support
Libraries, Frameworks & Software Standards
1 6 (37.50%) HTML
1 6 (37.50%) CSS
1 6 (37.50%) jQuery
1 6 (37.50%) HTML5
1 6 (37.50%) CSS3
2 4 (25.00%) Ajax
3 3 (18.75%) .NET
4 2 (12.50%) JSP
Miscellaneous
1 6 (37.50%) Social Media
2 1 (6.25%) Mobile App
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Client/Server
2 1 (6.25%) EPoS
2 1 (6.25%) Management Information System
2 1 (6.25%) Statistics
2 1 (6.25%) Computer Science
2 1 (6.25%) Reference Data
Operating Systems
1 4 (25.00%) Windows
1 4 (25.00%) Windows Server 2003
1 4 (25.00%) Windows Server 2008
1 4 (25.00%) Windows Server 2012
Processes & Methodologies
1 4 (25.00%) Change Management
1 4 (25.00%) Asset Management
1 4 (25.00%) Web Development
1 4 (25.00%) Email Marketing
1 4 (25.00%) Web Application Development
1 4 (25.00%) Web Marketing
2 3 (18.75%) Agile Software Development
3 2 (12.50%) Project Management
3 2 (12.50%) Service Delivery
3 2 (12.50%) MVC
3 2 (12.50%) CRM
3 2 (12.50%) Digital Marketing
4 1 (6.25%) Test Management
4 1 (6.25%) Continuous Integration
4 1 (6.25%) Performance Management
4 1 (6.25%) Test Automation
4 1 (6.25%) Software Deployment
4 1 (6.25%) User Stories
4 1 (6.25%) Bug Management
4 1 (6.25%) Coaching
Programming Languages
1 7 (43.75%) JavaScript
2 3 (18.75%) Java
3 2 (12.50%) Python
4 1 (6.25%) Ruby
4 1 (6.25%) Perl
4 1 (6.25%) C#
4 1 (6.25%) C++
Qualifications
1 1 (6.25%) ISEB
1 1 (6.25%) ISTQB
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 3 (18.75%) QA
System Software
1 4 (25.00%) vSphere
Vendors
1 5 (31.25%) Oracle
2 4 (25.00%) Cisco
2 4 (25.00%) CheckPoint
2 4 (25.00%) VMware
2 4 (25.00%) SolarWinds
3 1 (6.25%) Sybase
Scotland
Ashdown IT
Salary: £50000 - £60000 per annum + car allowance & bonus
Posted: 6 days ago