The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 157 154 173
Rank change year-on-year
-3 +19
Permanent jobs citing Customer Engagement 6 9 12
As % of all permanent IT jobs located in Scotland 0.21% 0.29% 0.30%
As % of the Processes & Methodologies category 0.23% 0.33% 0.36%
Number of salaries quoted 4 9 12
Average salary £51,500 £35,000 £31,000
Average salary % change year-on-year
+47.14% +12.90%
UK excluding London average salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2580 2751 3336
As % of all permanent IT jobs located in Scotland 89.65% 87.70% 84.58%
Number of salaries quoted 1594 1702 2188
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,000 £32,500 £30,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +7 5 £51,500 +37.33% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 28 April 2016, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (47.06%) Finance
2 7 (41.18%) Marketing
3 6 (35.29%) Project Planning
3 6 (35.29%) Project Governance
3 6 (35.29%) Stakeholder Management
3 6 (35.29%) People Management
4 5 (29.41%) Yammer
4 5 (29.41%) Presales
4 5 (29.41%) Mobile App
4 5 (29.41%) Microsoft
4 5 (29.41%) CRM
4 5 (29.41%) SharePoint
4 5 (29.41%) User Acceptance Testing
4 5 (29.41%) Dynamics CRM
4 5 (29.41%) Telecoms
5 4 (23.53%) Banking
5 4 (23.53%) CSS
5 4 (23.53%) C#
5 4 (23.53%) HTML
5 4 (23.53%) JavaScript
6 3 (17.65%) Agile Software Development
6 3 (17.65%) Resource Management
6 3 (17.65%) Umbraco
7 2 (11.76%) User Experience
7 2 (11.76%) BDD
7 2 (11.76%) Node.js
7 2 (11.76%) AngularJS
7 2 (11.76%) Analytics
7 2 (11.76%) LINQ
7 2 (11.76%) Digital Marketing

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 28 April 2016, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 5 (29.41%) SharePoint
2 3 (17.65%) Umbraco
3 2 (11.76%) CMS
3 2 (11.76%) Node.js
4 1 (5.88%) Sitecore CMS
Applications
1 2 (11.76%) MS Office
Business Applications
1 5 (29.41%) Dynamics CRM
Cloud Services
1 5 (29.41%) Yammer
Database & Business Intelligence
1 1 (5.88%) Data Warehouse
1 1 (5.88%) Oracle Reports
General
1 8 (47.06%) Finance
2 7 (41.18%) Marketing
3 5 (29.41%) Telecoms
4 4 (23.53%) Banking
5 1 (5.88%) Local Government
5 1 (5.88%) Retail
5 1 (5.88%) Retail Banking
Job Titles
1 6 (35.29%) Project Manager
2 5 (29.41%) Consultant
2 5 (29.41%) CRM Consultant
3 4 (23.53%) Developer
4 3 (17.65%) IT Manager
4 3 (17.65%) IT Project Manager
4 3 (17.65%) Life and Pensions Project Manager
5 2 (11.76%) .NET Developer
5 2 (11.76%) Change Manager
5 2 (11.76%) Change Project Manager
5 2 (11.76%) IT Change Manager
5 2 (11.76%) Project Change Manager
5 2 (11.76%) Senior Developer
5 2 (11.76%) Senior Web Developer
5 2 (11.76%) Web Developer
6 1 (5.88%) Analyst
6 1 (5.88%) Architect
6 1 (5.88%) Report Analyst
6 1 (5.88%) Senior Analyst
6 1 (5.88%) Senior Manager
Libraries, Frameworks & Software Standards
1 4 (23.53%) CSS
1 4 (23.53%) HTML
2 2 (11.76%) .NET
2 2 (11.76%) AngularJS
2 2 (11.76%) ASP.NET
2 2 (11.76%) LINQ
2 2 (11.76%) XML
Miscellaneous
1 5 (29.41%) Mobile App
2 2 (11.76%) User Experience
3 1 (5.88%) NHS
Processes & Methodologies
1 6 (35.29%) People Management
1 6 (35.29%) Project Governance
1 6 (35.29%) Project Planning
1 6 (35.29%) Stakeholder Management
2 5 (29.41%) CRM
2 5 (29.41%) Presales
2 5 (29.41%) User Acceptance Testing
3 3 (17.65%) Agile Software Development
3 3 (17.65%) Resource Management
4 2 (11.76%) Analytics
4 2 (11.76%) BDD
4 2 (11.76%) Business Analysis
4 2 (11.76%) Digital Marketing
4 2 (11.76%) Project Management
4 2 (11.76%) TDD
4 2 (11.76%) Web Development
5 1 (5.88%) Asset Management
5 1 (5.88%) Business Intelligence
5 1 (5.88%) OO
5 1 (5.88%) OOP
Programming Languages
1 4 (23.53%) C#
1 4 (23.53%) JavaScript
2 2 (11.76%) T-SQL
3 1 (5.88%) SQL
3 1 (5.88%) VBA
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) Oracle
2 1 (5.88%) Sitecore
Helensburgh, Dunbartonshire
Search Consultancy
Posted: 8 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £60000 - £100000 per annum + Excellent benefits
Posted: 3 days ago