The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 139 167 162
Rank change year-on-year
+28 -5
Permanent jobs citing Customer Engagement 7 4 12
As % of all permanent IT jobs located in Scotland 0.28% 0.12% 0.33%
As % of the Processes & Methodologies category 0.31% 0.13% 0.39%
Number of salaries quoted 5 3 7
Median salary £72,500 £37,500 £39,000
Median salary % change year-on-year
+93.33% -3.84%
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2233 3013 3097
As % of all permanent IT jobs located in Scotland 89.79% 90.89% 85.96%
Number of salaries quoted 1384 1895 1989
Median salary £45,000 £45,000 £41,500
Median salary % change year-on-year
- +8.43%
90% offered a salary of more than £30,400 £32,000 £30,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Scotland region over the 3 months to 25 September 2016.

Customer Engagement Salary Histogram in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +20 6 £72,500 +302.77%
Edinburgh +13 1 £44,500 +18.66%
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 25 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Customer Engagement.

1 4 (36.36%) Finance
1 4 (36.36%) Agile Software Development
2 3 (27.27%) Release Management
2 3 (27.27%) Oracle
2 3 (27.27%) SAS
3 2 (18.18%) Data Governance
3 2 (18.18%) Business Intelligence
3 2 (18.18%) B2B
3 2 (18.18%) Microsoft
3 2 (18.18%) BusinessObjects
3 2 (18.18%) PRINCE2
3 2 (18.18%) Data Warehouse
3 2 (18.18%) Teradata
3 2 (18.18%) Programme Management
3 2 (18.18%) SQL
3 2 (18.18%) ETL
3 2 (18.18%) Informatica
3 2 (18.18%) PowerCenter
3 2 (18.18%) MicroStrategy
3 2 (18.18%) NHS
3 2 (18.18%) Tableau
3 2 (18.18%) Retail Banking
3 2 (18.18%) Data Integration
3 2 (18.18%) Data Quality
3 2 (18.18%) Master Data Management
3 2 (18.18%) Netezza
3 2 (18.18%) Data Management
3 2 (18.18%) Information Management
3 2 (18.18%) Local Government
3 2 (18.18%) Banking

Customer Engagement
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) SAS
2 1 (9.09%) MS Exchange
Applications
1 1 (9.09%) MS Office
1 1 (9.09%) MS Project
1 1 (9.09%) MS Visio
Database & Business Intelligence
1 2 (18.18%) BusinessObjects
1 2 (18.18%) Data Warehouse
1 2 (18.18%) PowerCenter
General
1 4 (36.36%) Finance
2 2 (18.18%) Banking
2 2 (18.18%) Local Government
2 2 (18.18%) Retail
2 2 (18.18%) Retail Banking
3 1 (9.09%) Billing
Job Titles
1 5 (45.45%) Architect
1 5 (45.45%) Lead Architect
2 3 (27.27%) Infrastructure Architect
2 3 (27.27%) Infrastructure Solutions Architect
2 3 (27.27%) Lead Solutions Architect
2 3 (27.27%) Solutions Architect
3 2 (18.18%) Consultant
3 2 (18.18%) Data Consultant
3 2 (18.18%) Data Warehouse Consultant
3 2 (18.18%) Data Warehouse Developer
3 2 (18.18%) Developer
3 2 (18.18%) Digital Architect
3 2 (18.18%) Digital Transformation
3 2 (18.18%) Digital Transformation Architect
3 2 (18.18%) ETL Consultant
3 2 (18.18%) ETL Developer
3 2 (18.18%) Project Manager
4 1 (9.09%) IT Analyst
4 1 (9.09%) Junior
4 1 (9.09%) Life and Pensions Project Manager
Miscellaneous
1 2 (18.18%) Data Integration
1 2 (18.18%) NHS
2 1 (9.09%) Data Centre
2 1 (9.09%) Statistics
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows 7
Processes & Methodologies
1 4 (36.36%) Agile Software Development
2 3 (27.27%) Release Management
3 2 (18.18%) B2B
3 2 (18.18%) Business Intelligence
3 2 (18.18%) Data Governance
3 2 (18.18%) Data Management
3 2 (18.18%) ETL
3 2 (18.18%) Information Management
3 2 (18.18%) Master Data Management
3 2 (18.18%) PRINCE2
3 2 (18.18%) Programme Management
4 1 (9.09%) Coaching
4 1 (9.09%) ITIL
4 1 (9.09%) Matrix Organization
4 1 (9.09%) People Management
4 1 (9.09%) Project Governance
4 1 (9.09%) Project Planning
4 1 (9.09%) Stakeholder Management
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCITP
1 1 (9.09%) MCP
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (18.18%) Data Quality
2 1 (9.09%) SLA
Vendors
1 3 (27.27%) Oracle
2 2 (18.18%) Informatica
2 2 (18.18%) Microsoft
2 2 (18.18%) MicroStrategy
2 2 (18.18%) Netezza
2 2 (18.18%) Tableau
2 2 (18.18%) Teradata