The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 166 149 147
Rank change year-on-year
-17 -2
Permanent jobs citing Customer Engagement 7 7 13
As % of all permanent IT jobs located in Scotland 0.19% 0.23% 0.41%
As % of the Processes & Methodologies category 0.24% 0.28% 0.53%
Number of salaries quoted 7 6 1
Average salary £39,000 £45,000 £42,000
Average salary % change year-on-year
-13.33% +7.14%
UK excluding London average salary £45,500 £47,500 £52,500
% change year-on-year
-4.21% -9.52%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2971 2479 2456
As % of all permanent IT jobs located in Scotland 82.07% 81.60% 77.11%
Number of salaries quoted 1916 1610 1630
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Scotland region over the 3 months to 18 September 2014.

Customer Engagement Salary Histogram in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -14 4 £39,000 -13.33%
Glasgow -12 2 £39,500 -12.22% 1
West Lothian - 1 £45,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 18 September 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 13 (72.22%) Agile Software Development
2 12 (66.67%) Scrum
3 11 (61.11%) Publishing
3 11 (61.11%) Selenium
4 4 (22.22%) Finance
4 4 (22.22%) Marketing
4 4 (22.22%) Social Media
5 3 (16.67%) Digital Marketing
5 3 (16.67%) SQL Server
6 2 (11.11%) IIS
6 2 (11.11%) .NET
6 2 (11.11%) MySQL
6 2 (11.11%) Windows
6 2 (11.11%) Linux
6 2 (11.11%) Microsoft
6 2 (11.11%) Degree
6 2 (11.11%) Puppet
6 2 (11.11%) SaaS
6 2 (11.11%) Opscode Chef
6 2 (11.11%) Docker
7 1 (5.56%) DevOps
7 1 (5.56%) ISTQB Advanced Certification
7 1 (5.56%) Mentoring
7 1 (5.56%) Coaching
7 1 (5.56%) Relational Database
7 1 (5.56%) Bash Shell
7 1 (5.56%) Hudson
7 1 (5.56%) Node.js
7 1 (5.56%) Test Strategy
7 1 (5.56%) Marketing Strategy

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 18 September 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) IIS
2 1 (5.56%) Node.js
2 1 (5.56%) GlassFish
2 1 (5.56%) nginx
2 1 (5.56%) Apache
Cloud Services
1 2 (11.11%) SaaS
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 2 (11.11%) MySQL
3 1 (5.56%) Relational Database
Development Applications
1 11 (61.11%) Selenium
2 1 (5.56%) Hudson
2 1 (5.56%) Jenkins
2 1 (5.56%) TeamCity
2 1 (5.56%) Git (software)
2 1 (5.56%) Team Foundation Server
2 1 (5.56%) LoadRunner
2 1 (5.56%) InstallShield
2 1 (5.56%) Visual Studio
2 1 (5.56%) Subversion
General
1 11 (61.11%) Publishing
2 4 (22.22%) Finance
2 4 (22.22%) Marketing
3 1 (5.56%) Advertising
3 1 (5.56%) Retail
Job Titles
1 11 (61.11%) Manual Tester
1 11 (61.11%) Tester
1 11 (61.11%) Automation Tester
2 2 (11.11%) Deployment Engineer
3 1 (5.56%) DevOps Engineer
3 1 (5.56%) Performance Test Analyst
3 1 (5.56%) Project Manager
3 1 (5.56%) Analyst
3 1 (5.56%) Test Manager
3 1 (5.56%) Test Analyst
3 1 (5.56%) Test Engineer
3 1 (5.56%) IT Project Manager
3 1 (5.56%) Performance Analyst
Libraries, Frameworks & Software Standards
1 2 (11.11%) .NET
2 1 (5.56%) Apache Flex
2 1 (5.56%) .NET Framework
2 1 (5.56%) XML
2 1 (5.56%) Ruby on Rails
Miscellaneous
1 4 (22.22%) Social Media
2 1 (5.56%) Computer Science
2 1 (5.56%) Visualisation
2 1 (5.56%) NHS
2 1 (5.56%) Management Information System
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Linux
Processes & Methodologies
1 13 (72.22%) Agile Software Development
2 12 (66.67%) Scrum
3 3 (16.67%) Digital Marketing
4 1 (5.56%) DevOps
4 1 (5.56%) Mentoring
4 1 (5.56%) Coaching
4 1 (5.56%) Test Strategy
4 1 (5.56%) Marketing Strategy
4 1 (5.56%) Agile Testing
4 1 (5.56%) Master Data Management
4 1 (5.56%) User Stories
4 1 (5.56%) Usability Testing
4 1 (5.56%) Performance Testing
4 1 (5.56%) Test Management
4 1 (5.56%) Performance Management
4 1 (5.56%) Kanban
4 1 (5.56%) Market Research
4 1 (5.56%) OOP
4 1 (5.56%) OO
4 1 (5.56%) B2B
Programming Languages
1 1 (5.56%) Bash Shell
1 1 (5.56%) Python
1 1 (5.56%) C#
1 1 (5.56%) SQL
1 1 (5.56%) Ruby
Qualifications
1 2 (11.11%) Degree
2 1 (5.56%) ISTQB Advanced Certification
2 1 (5.56%) ISTQB
System Software
1 2 (11.11%) Docker
Systems Management
1 2 (11.11%) Puppet
1 2 (11.11%) Opscode Chef
2 1 (5.56%) HP Quality Center
2 1 (5.56%) Foglight
Vendors
1 2 (11.11%) Microsoft
Glasgow Centre, Scotland
EMIS
Salary: £35k to £40k depending on level of experience
Posted: 21 days ago