The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 150 151 140
Rank change year-on-year
+1 -11
Permanent jobs citing Customer Engagement 6 8 7
As % of all permanent IT jobs located in Scotland 0.19% 0.25% 0.24%
As % of the Processes & Methodologies category 0.23% 0.30% 0.30%
Number of salaries quoted 2 8 4
Average salary £47,500 £40,000 £43,750
Average salary % change year-on-year
+18.75% -8.57%
90% offered a salary of more than £37,500 £30,000 £42,500
10% offered a salary of more than £57,500 £60,000 £48,500
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2621 2645 2317
As % of all permanent IT jobs located in Scotland 84.85% 81.48% 80.01%
Number of salaries quoted 1692 1709 1542
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £32,500 £30,000 £28,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Scotland region over the 3 months to 30 January 2015.

Customer Engagement Salary Histogram in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +12 4 £60,000 +71.42% 1
Edinburgh +8 1 £35,000 +12.90%
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 30 January 2015, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 8 (53.33%) Finance
2 7 (46.67%) Marketing
2 7 (46.67%) Digital Marketing
2 7 (46.67%) Social Media
3 6 (40.00%) Agile Software Development
3 6 (40.00%) SQL Server
4 5 (33.33%) JavaScript
4 5 (33.33%) .NET
4 5 (33.33%) Python
4 5 (33.33%) Team Foundation Server
5 4 (26.67%) QA
5 4 (26.67%) User Stories
5 4 (26.67%) Windows
5 4 (26.67%) Ruby
6 3 (20.00%) Software Testing
6 3 (20.00%) JIRA
6 3 (20.00%) Bugzilla
6 3 (20.00%) Microsoft
6 3 (20.00%) EPoS
6 3 (20.00%) MySQL
6 3 (20.00%) Perl
6 3 (20.00%) Java
7 2 (13.33%) HTML
7 2 (13.33%) C#
7 2 (13.33%) IIS
7 2 (13.33%) CSS
7 2 (13.33%) JSP
7 2 (13.33%) Linux
7 2 (13.33%) OO
7 2 (13.33%) MS Excel

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 30 January 2015, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) IIS
2 1 (6.67%) nginx
2 1 (6.67%) Node.js
2 1 (6.67%) GlassFish
2 1 (6.67%) Apache
Applications
1 2 (13.33%) MS Excel
Cloud Services
1 2 (13.33%) SaaS
Database & Business Intelligence
1 6 (40.00%) SQL Server
2 3 (20.00%) MySQL
3 2 (13.33%) Relational Database
4 1 (6.67%) RDBMS
Development Applications
1 5 (33.33%) Team Foundation Server
2 3 (20.00%) JIRA
2 3 (20.00%) Bugzilla
3 2 (13.33%) FogBugz
4 1 (6.67%) Git (software)
4 1 (6.67%) TeamCity
4 1 (6.67%) Jenkins
4 1 (6.67%) Hudson
4 1 (6.67%) Subversion
4 1 (6.67%) InstallShield
4 1 (6.67%) LoadRunner
4 1 (6.67%) Visual Studio
General
1 8 (53.33%) Finance
2 7 (46.67%) Marketing
3 2 (13.33%) Publishing
4 1 (6.67%) Retail
Job Titles
1 3 (20.00%) Developer
2 2 (13.33%) Analyst
2 2 (13.33%) Deployment Engineer
2 2 (13.33%) Front-End Developer
3 1 (6.67%) DevOps Engineer
3 1 (6.67%) Head of Service Delivery
3 1 (6.67%) Head of Project Management
3 1 (6.67%) Performance Test Analyst
3 1 (6.67%) Quality Analyst
3 1 (6.67%) Head of Operations
3 1 (6.67%) Project Manager
3 1 (6.67%) Junior
3 1 (6.67%) Test Engineer
3 1 (6.67%) IT Project Manager
3 1 (6.67%) Junior Developer
3 1 (6.67%) Performance Analyst
3 1 (6.67%) Test Manager
3 1 (6.67%) Test Analyst
3 1 (6.67%) Quality Manager
3 1 (6.67%) QA Manager
Libraries, Frameworks & Software Standards
1 5 (33.33%) .NET
2 2 (13.33%) HTML
2 2 (13.33%) CSS
2 2 (13.33%) JSP
2 2 (13.33%) jQuery
2 2 (13.33%) HTML5
2 2 (13.33%) CSS3
3 1 (6.67%) Apache Flex
3 1 (6.67%) .NET Framework
3 1 (6.67%) Ruby on Rails
3 1 (6.67%) XML
Miscellaneous
1 7 (46.67%) Social Media
2 3 (20.00%) EPoS
3 2 (13.33%) Management Information System
3 2 (13.33%) Computer Science
4 1 (6.67%) Analytical Skills
4 1 (6.67%) Reference Data
4 1 (6.67%) Mobile App
4 1 (6.67%) Statistics
4 1 (6.67%) Client/Server
4 1 (6.67%) NHS
Operating Systems
1 4 (26.67%) Windows
2 2 (13.33%) Linux
Processes & Methodologies
1 7 (46.67%) Digital Marketing
2 6 (40.00%) Agile Software Development
3 4 (26.67%) User Stories
4 3 (20.00%) Software Testing
5 2 (13.33%) OO
5 2 (13.33%) CRM
5 2 (13.33%) Scrum
5 2 (13.33%) Project Management
5 2 (13.33%) Service Delivery
5 2 (13.33%) Regression Testing
5 2 (13.33%) MVC
5 2 (13.33%) Software Engineering
5 2 (13.33%) Test Management
5 2 (13.33%) Performance Management
5 2 (13.33%) Coaching
6 1 (6.67%) Bug Management
6 1 (6.67%) Test Automation
6 1 (6.67%) Kanban
6 1 (6.67%) Continuous Integration
6 1 (6.67%) Test Strategy
Programming Languages
1 5 (33.33%) JavaScript
1 5 (33.33%) Python
2 4 (26.67%) Ruby
3 3 (20.00%) Perl
3 3 (20.00%) Java
4 2 (13.33%) C#
5 1 (6.67%) Bash Shell
5 1 (6.67%) C++
5 1 (6.67%) SQL
Qualifications
1 2 (13.33%) ISTQB
1 2 (13.33%) Degree
2 1 (6.67%) ISTQB Advanced Certification
2 1 (6.67%) ISEB
Quality Assurance & Compliance
1 4 (26.67%) QA
System Software
1 2 (13.33%) Docker
1 2 (13.33%) VMware Infrastructure
Systems Management
1 2 (13.33%) Opscode Chef
1 2 (13.33%) Puppet
2 1 (6.67%) HP Quality Center
2 1 (6.67%) Foglight
Vendors
1 3 (20.00%) Microsoft
2 2 (13.33%) VMware
3 1 (6.67%) Sybase
3 1 (6.67%) Oracle