The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Scotland region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 156 155 146
Rank change year-on-year
-1 -9
Permanent jobs citing Customer Engagement 7 6 12
As % of all permanent IT jobs located in Scotland 0.19% 0.19% 0.39%
As % of the Processes & Methodologies category 0.24% 0.23% 0.51%
Number of salaries quoted 6 3 4
Average salary £31,000 £35,000 £42,250
Average salary % change year-on-year
-11.42% -17.15%
UK excluding London average salary £50,000 £43,250 £52,500
% change year-on-year
+15.60% -17.61%
Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2932 2597 2364
As % of all permanent IT jobs located in Scotland 80.53% 80.58% 75.87%
Number of salaries quoted 1944 1691 1606
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Scotland region.

Customer Engagement Salary Trend in Scotland

Customer Engagement
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -10 6 £31,000 -24.84%
Glasgow -17 1 - - 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 31 July 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 15 (78.95%) Publishing
1 15 (78.95%) Scrum
1 15 (78.95%) Selenium
2 3 (15.79%) Degree
3 2 (10.53%) MS Excel
3 2 (10.53%) Microsoft
4 1 (5.26%) Six Sigma
4 1 (5.26%) AutoCAD
4 1 (5.26%) MVC
4 1 (5.26%) Finance
4 1 (5.26%) Manufacturing
4 1 (5.26%) Advertising
4 1 (5.26%) C#
4 1 (5.26%) Java
4 1 (5.26%) .NET
4 1 (5.26%) SQL Server
4 1 (5.26%) MS Project
4 1 (5.26%) MS Office
4 1 (5.26%) ASP.NET
4 1 (5.26%) OO
4 1 (5.26%) B2B
4 1 (5.26%) Migration
4 1 (5.26%) Military
4 1 (5.26%) Risk Assessment
4 1 (5.26%) Agile Software Development
4 1 (5.26%) TDD
4 1 (5.26%) Data Management
4 1 (5.26%) Software Engineering
4 1 (5.26%) MS PowerPoint
4 1 (5.26%) Marketing

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 31 July 2014, IT jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 2 (10.53%) MS Excel
2 1 (5.26%) AutoCAD
2 1 (5.26%) MS Project
2 1 (5.26%) MS Office
2 1 (5.26%) MS PowerPoint
Database & Business Intelligence
1 1 (5.26%) SQL Server
Development Applications
1 15 (78.95%) Selenium
General
1 15 (78.95%) Publishing
2 1 (5.26%) Finance
2 1 (5.26%) Manufacturing
2 1 (5.26%) Advertising
2 1 (5.26%) Military
2 1 (5.26%) Marketing
Job Titles
1 15 (78.95%) Tester
1 15 (78.95%) Manual Tester
1 15 (78.95%) Automation Tester
2 1 (5.26%) Architect
2 1 (5.26%) Consultant
2 1 (5.26%) Java Architect
2 1 (5.26%) Java Consultant
2 1 (5.26%) .NET Consultant
2 1 (5.26%) .NET Architect
2 1 (5.26%) Project Controller
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) ASP.NET
1 1 (5.26%) ASP.NET MVC
Miscellaneous
1 1 (5.26%) Visualisation
1 1 (5.26%) Social Media
Processes & Methodologies
1 15 (78.95%) Scrum
2 1 (5.26%) Six Sigma
2 1 (5.26%) MVC
2 1 (5.26%) OO
2 1 (5.26%) B2B
2 1 (5.26%) Migration
2 1 (5.26%) Risk Assessment
2 1 (5.26%) Agile Software Development
2 1 (5.26%) TDD
2 1 (5.26%) Data Management
2 1 (5.26%) Software Engineering
2 1 (5.26%) Marketing Strategy
2 1 (5.26%) Master Data Management
2 1 (5.26%) Market Research
Programming Languages
1 1 (5.26%) C#
1 1 (5.26%) Java
Qualifications
1 3 (15.79%) Degree
Vendors
1 2 (10.53%) Microsoft