The table below looks at the statistics for CRM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 30 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 63 72 71
Rank change year-on-year
+9 -1
Permanent jobs citing CRM 35 32 40
As % of all permanent IT jobs located in Edinburgh 2.88% 2.17% 2.69%
As % of the Processes & Methodologies category 3.16% 2.39% 3.07%
Number of salaries quoted 15 25 37
Median salary £29,000 £37,500 £37,500
Median salary % change year-on-year
-22.66% -
90% offered a salary of more than £27,500 £30,200 £28,600
10% offered a salary of more than £56,000 £57,500 £50,000
UK excluding London median salary £42,500 £42,500 £42,500
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1108 1339 1304
As % of all permanent IT jobs located in Edinburgh 91.19% 90.84% 87.63%
Number of salaries quoted 653 855 870
Median salary £47,500 £44,500 £42,500
Median salary % change year-on-year
+6.74% +4.70%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Edinburgh

CRM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Edinburgh region.

CRM Salary Trend in Edinburgh

CRM
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing CRM across the Edinburgh region over the 3 months to 30 July 2016.

CRM Salary Histogram in Edinburgh

CRM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 July 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for CRM.

1 31 (42.47%) Microsoft
1 31 (42.47%) Finance
2 23 (31.51%) .NET
3 21 (28.77%) SQL
4 20 (27.40%) SharePoint
5 19 (26.03%) ITIL
6 16 (21.92%) Banking
6 16 (21.92%) Business Development
7 14 (19.18%) MS Excel
7 14 (19.18%) SOA
7 14 (19.18%) Open Source
7 14 (19.18%) Process Improvement
8 13 (17.81%) Marketing
8 13 (17.81%) UML
8 13 (17.81%) Oracle
8 13 (17.81%) SQL Server
9 12 (16.44%) Cognizant
9 12 (16.44%) Management Information System
9 12 (16.44%) Zachman Framework
9 12 (16.44%) TOGAF
10 11 (15.07%) Java EE
11 10 (13.70%) CMS
11 10 (13.70%) IBM
11 10 (13.70%) C#
11 10 (13.70%) COBIT
11 10 (13.70%) Content Management
12 9 (12.33%) Dynamics CRM
12 9 (12.33%) Sage
12 9 (12.33%) Sage CRM
13 8 (10.96%) SLA

CRM
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (27.40%) SharePoint
2 10 (13.70%) CMS
3 3 (4.11%) Sitecore CMS
4 2 (2.74%) MS Exchange
4 2 (2.74%) Skype for Business
5 1 (1.37%) Exchange Server 2007
5 1 (1.37%) Exchange Server 2010
5 1 (1.37%) Exchange Server 2013
Applications
1 14 (19.18%) MS Excel
2 3 (4.11%) MS Office
3 2 (2.74%) MS Visio
4 1 (1.37%) Blender
4 1 (1.37%) MS Project
Business Applications
1 9 (12.33%) Dynamics CRM
1 9 (12.33%) Sage CRM
2 2 (2.74%) Eloqua
2 2 (2.74%) Line 500
2 2 (2.74%) Sage BI
3 1 (1.37%) Oracle Retail
Cloud Services
1 5 (6.85%) SaaS
2 2 (2.74%) Amazon AWS
3 1 (1.37%) Microsoft Azure
3 1 (1.37%) Office 365
Communications & Networking
1 3 (4.11%) Internet
1 3 (4.11%) SAN
2 2 (2.74%) DHCP
2 2 (2.74%) DNS
2 2 (2.74%) Firewall
3 1 (1.37%) VPN
Database & Business Intelligence
1 13 (17.81%) SQL Server
2 8 (10.96%) SQL Server Reporting Services
3 5 (6.85%) Data Warehouse
4 3 (4.11%) Relational Database
4 3 (4.11%) SQL Server Integration Services
5 2 (2.74%) Crystal Reports
6 1 (1.37%) Power BI
6 1 (1.37%) Sisense
6 1 (1.37%) SQL Server 2008
6 1 (1.37%) SQL Server 2012
6 1 (1.37%) SQL Server Analysis Services
Development Applications
1 2 (2.74%) Visual Studio
2 1 (1.37%) Toad
General
1 31 (42.47%) Finance
2 16 (21.92%) Banking
3 13 (17.81%) Marketing
4 6 (8.22%) Financial Institution
5 5 (6.85%) Retail
6 3 (4.11%) Corporate Banking
6 3 (4.11%) Legal
7 2 (2.74%) Billing
7 2 (2.74%) Dutch Language
7 2 (2.74%) French Language
7 2 (2.74%) German Language
7 2 (2.74%) Telecoms
8 1 (1.37%) Games
8 1 (1.37%) Spanish Language
Job Titles
1 15 (20.55%) Architect
2 12 (16.44%) Analyst
3 11 (15.07%) Consultant
4 10 (13.70%) Applications Support
5 7 (9.59%) Applications Support Analyst
5 7 (9.59%) Sales Consultant
5 7 (9.59%) Support Analyst
6 6 (8.22%) Senior Architect
6 6 (8.22%) Solutions Architect
7 5 (6.85%) IT Consultant
7 5 (6.85%) IT Sales Consultant
8 4 (5.48%) Developer
8 4 (5.48%) IT Engineer
8 4 (5.48%) IT Support
8 4 (5.48%) Support Engineer
9 3 (4.11%) Delivery Manager
9 3 (4.11%) IT Manager
9 3 (4.11%) Service Manager
9 3 (4.11%) Services Delivery Manager
9 3 (4.11%) Technical Leader
Libraries, Frameworks & Software Standards
1 23 (31.51%) .NET
2 11 (15.07%) Java EE
3 6 (8.22%) ASP.NET
4 5 (6.85%) HTML
4 5 (6.85%) Web Services
5 3 (4.11%) CSS
5 3 (4.11%) REST
5 3 (4.11%) SOAP
5 3 (4.11%) Twitter Bootstrap
5 3 (4.11%) WCF
5 3 (4.11%) XML
6 2 (2.74%) Ajax
6 2 (2.74%) AngularJS
6 2 (2.74%) Backbone.js
6 2 (2.74%) jQuery
6 2 (2.74%) WPF
7 1 (1.37%) .NET Framework
7 1 (1.37%) CGI
7 1 (1.37%) Middleware
7 1 (1.37%) NHibernate
Miscellaneous
1 12 (16.44%) Management Information System
2 7 (9.59%) Virtual Team
3 5 (6.85%) Analytical Skills
3 5 (6.85%) Enterprise Software
4 4 (5.48%) Pricing Data
5 3 (4.11%) Client/Server
6 2 (2.74%) Computer Science
6 2 (2.74%) EPoS
6 2 (2.74%) LIMS
6 2 (2.74%) Social Media
7 1 (1.37%) Clustering
7 1 (1.37%) Cyber Attack
7 1 (1.37%) Data Centre
7 1 (1.37%) Distributed Denial-of-Service
7 1 (1.37%) iPhone
7 1 (1.37%) PKI
7 1 (1.37%) PMI
7 1 (1.37%) Replication
Operating Systems
1 8 (10.96%) Windows
2 6 (8.22%) Windows Server
3 3 (4.11%) Windows Server 2012
4 2 (2.74%) Windows Server 2003
4 2 (2.74%) Windows Server 2008
Processes & Methodologies
1 19 (26.03%) ITIL
2 16 (21.92%) Business Development
3 14 (19.18%) Open Source
3 14 (19.18%) Process Improvement
3 14 (19.18%) SOA
4 13 (17.81%) UML
5 12 (16.44%) TOGAF
5 12 (16.44%) Zachman Framework
6 10 (13.70%) Content Management
7 8 (10.96%) Business Intelligence
8 7 (9.59%) Agile Software Development
9 6 (8.22%) Analytics
9 6 (8.22%) ITSM
10 5 (6.85%) Change Management
10 5 (6.85%) Stakeholder Management
10 5 (6.85%) Virtual Team Management
10 5 (6.85%) Web Development
11 4 (5.48%) ERP
11 4 (5.48%) ETL
11 4 (5.48%) Migration
Programming Languages
1 21 (28.77%) SQL
2 10 (13.70%) C#
3 4 (5.48%) Java
4 3 (4.11%) PL/SQL
4 3 (4.11%) VB.NET
5 2 (2.74%) JavaScript
5 2 (2.74%) Shell Script
5 2 (2.74%) VBA
6 1 (1.37%) PowerShell
Qualifications
1 8 (10.96%) Degree
2 3 (4.11%) ISEB
2 3 (4.11%) ISTQB
2 3 (4.11%) ISTQB Foundation Certification
3 2 (2.74%) PMI Certification
4 1 (1.37%) CEH
4 1 (1.37%) CISSP
4 1 (1.37%) MCSE
4 1 (1.37%) MCTS
4 1 (1.37%) Microsoft Certification
4 1 (1.37%) PMP
4 1 (1.37%) SANS
4 1 (1.37%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (13.70%) COBIT
2 8 (10.96%) SLA
3 6 (8.22%) QA
System Software
1 3 (4.11%) VMware Infrastructure
2 2 (2.74%) Active Directory
2 2 (2.74%) Hyper-V
3 1 (1.37%) vSphere
Systems Management
1 1 (1.37%) Backup Exec
1 1 (1.37%) SCCM
1 1 (1.37%) SCOM
1 1 (1.37%) Symantec Enterprise Vault
Vendors
1 31 (42.47%) Microsoft
2 13 (17.81%) Oracle
3 12 (16.44%) Cognizant
4 10 (13.70%) IBM
5 9 (12.33%) Sage
6 3 (4.11%) Sitecore
6 3 (4.11%) VMware
7 2 (2.74%) Avaya
7 2 (2.74%) Cisco
8 1 (1.37%) Apple
8 1 (1.37%) ATG
8 1 (1.37%) CommVault
8 1 (1.37%) iManage
8 1 (1.37%) NetApp
8 1 (1.37%) Salesforce.com
8 1 (1.37%) SolarWinds
8 1 (1.37%) Symantec
8 1 (1.37%) Tableau
8 1 (1.37%) Trapeze
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