The first table below looks at the demand for the IT Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
IT Support
Rank 76 87 96
Rank change year-on-year
+11 +9
Permanent jobs requiring an IT Support 10 5 9
As % of all permanent IT jobs located in Edinburgh 0.940% 0.366% 0.567%
As % of the Job Titles category 0.979% 0.383% 0.595%
Number of salaries quoted 4 5 6
Average salary £19,500 £23,500 £20,750
Average salary % change year-on-year
-17.02% +13.25%
90% offered a salary of more than £18,150 £20,400 £16,500
10% offered a salary of more than £24,875 £23,500 £28,250
UK excluding London average salary £24,000 £24,000 £23,750
% change year-on-year
- +1.05%
All Job Titles
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1021 1304 1512
As % of all permanent IT jobs located in Edinburgh 95.96% 95.39% 95.33%
Number of salaries quoted 593 952 1095
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,500 £26,000 £26,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support
Scotland

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Edinburgh region.

Edinburgh IT Support Salary Trend

IT Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 7 (50.00%) Microsoft
2 5 (35.71%) Windows
2 5 (35.71%) Finance
3 4 (28.57%) MS Excel
3 4 (28.57%) MS Office
3 4 (28.57%) MS Exchange
4 3 (21.43%) SQL
4 3 (21.43%) Active Directory
4 3 (21.43%) Windows 7
5 2 (14.29%) VMware
5 2 (14.29%) CRM
5 2 (14.29%) Lotus
5 2 (14.29%) Degree
5 2 (14.29%) Citrix
5 2 (14.29%) ITIL
5 2 (14.29%) Lotus Notes
6 1 (7.143%) ASP
6 1 (7.143%) LAN
6 1 (7.143%) WAN
6 1 (7.143%) DHCP
6 1 (7.143%) DNS
6 1 (7.143%) HNC
6 1 (7.143%) HND
6 1 (7.143%) PRINCE2
6 1 (7.143%) T-SQL
6 1 (7.143%) VB
6 1 (7.143%) VBA
6 1 (7.143%) SQL Server
6 1 (7.143%) Microsoft Certification
6 1 (7.143%) PRINCE2 Certification

IT Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (7.143%) ASP
Application Platforms
1 4 (28.57%) MS Exchange
2 2 (14.29%) Lotus Notes
3 1 (7.143%) Exchange Server 2007
Applications
1 4 (28.57%) MS Excel
1 4 (28.57%) MS Office
Communications & Networking
1 1 (7.143%) LAN
1 1 (7.143%) WAN
1 1 (7.143%) DHCP
1 1 (7.143%) DNS
1 1 (7.143%) SAN
1 1 (7.143%) Unified Communications
Database & Business Intelligence
1 1 (7.143%) SQL Server
General
1 5 (35.71%) Finance
2 1 (7.143%) Banking
Miscellaneous
1 1 (7.143%) Blackberry
Operating Systems
1 5 (35.71%) Windows
2 3 (21.43%) Windows 7
3 1 (7.143%) Windows Vista
3 1 (7.143%) Windows Server 2008
3 1 (7.143%) Windows XP
Processes & Methodologies
1 2 (14.29%) CRM
1 2 (14.29%) ITIL
2 1 (7.143%) PRINCE2
2 1 (7.143%) Process Management
2 1 (7.143%) Disaster Recovery
2 1 (7.143%) Workflow
2 1 (7.143%) Investment Management
2 1 (7.143%) Time Management
2 1 (7.143%) Project Management
2 1 (7.143%) Business Continuity
2 1 (7.143%) Asset Management
2 1 (7.143%) Data Management
Programming Languages
1 3 (21.43%) SQL
2 1 (7.143%) T-SQL
2 1 (7.143%) VB
2 1 (7.143%) VBA
2 1 (7.143%) JavaScript
Qualifications
1 2 (14.29%) Degree
2 1 (7.143%) HNC
2 1 (7.143%) HND
2 1 (7.143%) Microsoft Certification
2 1 (7.143%) PRINCE2 Certification
System Software
1 3 (21.43%) Active Directory
2 1 (7.143%) XenApp
2 1 (7.143%) vSphere
Systems Management
1 1 (7.143%) SCCM
1 1 (7.143%) SCOM
Vendors
1 7 (50.00%) Microsoft
2 2 (14.29%) VMware
2 2 (14.29%) Lotus
2 2 (14.29%) Citrix
3 1 (7.143%) HP
3 1 (7.143%) Dell