The table below looks at the statistics for the IT Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 81 85 89
Rank change year-on-year
+4 +4
Permanent jobs requiring an IT Support 27 9 4
As % of all permanent IT jobs located in Edinburgh 1.82% 0.73% 0.33%
As % of the Job Titles category 1.89% 0.77% 0.34%
Number of salaries quoted 25 7 2
Average salary £29,000 £21,000 £20,500
Average salary % change year-on-year
+38.09% +2.43%
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1431 1169 1173
As % of all permanent IT jobs located in Edinburgh 96.36% 94.96% 96.23%
Number of salaries quoted 965 747 840
Average salary £40,500 £41,500 £40,000
Average salary % change year-on-year
-2.40% +3.75%
90% offered a salary of more than £28,500 £29,000 £27,000
10% offered a salary of more than £55,000 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Edinburgh

IT Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Edinburgh region.

IT Support Salary Trend in Edinburgh

IT Support
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing IT Support across the Edinburgh region over the 3 months to 18 September 2014.

IT Support Salary Histogram in Edinburgh

IT Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 18 September 2014, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 28 (70.00%) Windows
1 28 (70.00%) Microsoft
2 20 (50.00%) Windows 7
3 17 (42.50%) Active Directory
4 16 (40.00%) ITIL
5 15 (37.50%) SQL
5 15 (37.50%) SQL Server
6 13 (32.50%) MS Office
7 11 (27.50%) DNS
7 11 (27.50%) TCP/IP
7 11 (27.50%) Windows Server 2003
7 11 (27.50%) Windows Server 2012
8 10 (25.00%) SharePoint
8 10 (25.00%) MS Exchange
8 10 (25.00%) C#
9 9 (22.50%) LAN
9 9 (22.50%) Change Management
9 9 (22.50%) Finance
9 9 (22.50%) Performance Monitoring
9 9 (22.50%) ISO/IEC 27001
10 8 (20.00%) PowerShell
10 8 (20.00%) CMS
10 8 (20.00%) MCP
11 7 (17.50%) HTML
11 7 (17.50%) VMware
11 7 (17.50%) Disaster Recovery
11 7 (17.50%) Management Information System
11 7 (17.50%) VMware Infrastructure
12 6 (15.00%) Capacity Management
12 6 (15.00%) Fault Management

IT Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 18 September 2014, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (25.00%) SharePoint
1 10 (25.00%) MS Exchange
2 8 (20.00%) CMS
3 4 (10.00%) Blackberry Enterprise Server
3 4 (10.00%) Exchange Server 2010
4 3 (7.50%) Exchange Server 2007
5 2 (5.00%) SharePoint 2013
6 1 (2.50%) Lync
Applications
1 13 (32.50%) MS Office
2 5 (12.50%) MS Excel
Cloud Services
1 2 (5.00%) Office 365
2 1 (2.50%) Taleo
Communications & Networking
1 11 (27.50%) DNS
1 11 (27.50%) TCP/IP
2 9 (22.50%) LAN
3 6 (15.00%) SMTP
3 6 (15.00%) FTP
3 6 (15.00%) HTTP
3 6 (15.00%) HTTPS
4 5 (12.50%) DHCP
4 5 (12.50%) WAN
5 4 (10.00%) Wi-Fi
6 2 (5.00%) VPN
7 1 (2.50%) Firewall
Database & Business Intelligence
1 15 (37.50%) SQL Server
2 4 (10.00%) SQL Server 2008
2 4 (10.00%) SQL Server 2005
3 2 (5.00%) Crystal Reports
General
1 9 (22.50%) Finance
2 3 (7.50%) Back Office
2 3 (7.50%) Legal
3 1 (2.50%) Military
Libraries, Frameworks & Software Standards
1 7 (17.50%) HTML
2 1 (2.50%) COM
Miscellaneous
1 7 (17.50%) Management Information System
2 4 (10.00%) Blackberry
2 4 (10.00%) iPad
3 3 (7.50%) Fat Client
3 3 (7.50%) Thin Client
4 1 (2.50%) Computer Science
4 1 (2.50%) PDA
Operating Systems
1 28 (70.00%) Windows
2 20 (50.00%) Windows 7
3 11 (27.50%) Windows Server 2003
3 11 (27.50%) Windows Server 2012
4 2 (5.00%) Windows XP
4 2 (5.00%) Linux
4 2 (5.00%) Windows Server 2008
5 1 (2.50%) Windows 8
5 1 (2.50%) Ubuntu
5 1 (2.50%) Debian
5 1 (2.50%) UNIX
Processes & Methodologies
1 16 (40.00%) ITIL
2 9 (22.50%) Change Management
2 9 (22.50%) Performance Monitoring
3 7 (17.50%) Disaster Recovery
4 6 (15.00%) Capacity Management
4 6 (15.00%) Fault Management
4 6 (15.00%) Information Security
5 4 (10.00%) Problem Management
5 4 (10.00%) Asset Management
5 4 (10.00%) Change Control
5 4 (10.00%) Mentoring
6 2 (5.00%) E-Commerce
7 1 (2.50%) Network Architecture
7 1 (2.50%) Capacity Planning
7 1 (2.50%) Configuration Management
Programming Languages
1 15 (37.50%) SQL
2 10 (25.00%) C#
3 8 (20.00%) PowerShell
4 4 (10.00%) T-SQL
Qualifications
1 8 (20.00%) MCP
2 6 (15.00%) Microsoft Certification
3 3 (7.50%) Degree
3 3 (7.50%) ITIL Certification
3 3 (7.50%) MCSE
4 2 (5.00%) MCSA
4 2 (5.00%) HND
5 1 (2.50%) MCITP
5 1 (2.50%) MCDST
5 1 (2.50%) Cisco Certification
5 1 (2.50%) CCNA
Quality Assurance & Compliance
1 9 (22.50%) ISO/IEC 27001
2 4 (10.00%) ISO 9001
3 3 (7.50%) SLA
System Software
1 17 (42.50%) Active Directory
2 7 (17.50%) VMware Infrastructure
3 1 (2.50%) Hyper-V
Systems Management
1 1 (2.50%) Opscode Chef
1 1 (2.50%) SCCM
1 1 (2.50%) Puppet
Vendors
1 28 (70.00%) Microsoft
2 7 (17.50%) VMware
3 6 (15.00%) Cisco
4 2 (5.00%) Salesforce.com
4 2 (5.00%) Sage
5 1 (2.50%) Twitter
5 1 (2.50%) Acronis
5 1 (2.50%) Red Hat
5 1 (2.50%) Oracle
Edinburgh
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum + Excellent benefits and training
Posted: 3 days ago
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: 3 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 6 days ago
Edinburgh
Cathcart Associates
Salary: £23000 - £30000 per annum + Benefits
Posted: 10 days ago