The table below looks at the statistics for the IT Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 81 107 84
Rank change year-on-year
+26 -23
Permanent jobs requiring an IT Support 14 7 10
As % of all permanent IT jobs located in Edinburgh 1.08% 0.45% 0.92%
As % of the Job Titles category 1.14% 0.47% 0.95%
Number of salaries quoted 10 6 4
Average salary £23,500 £29,500 £19,500
Average salary % change year-on-year
-20.33% +51.28%
90% offered a salary of more than £19,900 £23,000 £18,150
10% offered a salary of more than £28,650 £36,250 £24,875
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1232 1491 1048
As % of all permanent IT jobs located in Edinburgh 94.70% 94.79% 96.32%
Number of salaries quoted 758 957 607
Average salary £44,750 £42,500 £40,000
Average salary % change year-on-year
+5.29% +6.25%
90% offered a salary of more than £30,000 £27,500 £26,000
10% offered a salary of more than £59,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Edinburgh

IT Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Edinburgh region.

IT Support Salary Trend in Edinburgh

IT Support
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing IT Support across the Edinburgh region over the 3 months to 22 May 2015.

IT Support Salary Histogram in Edinburgh

IT Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 May 2015, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 32 (78.05%) Windows
2 27 (65.85%) Microsoft
3 22 (53.66%) Active Directory
4 19 (46.34%) MS Exchange
5 18 (43.90%) Windows 7
6 17 (41.46%) MS Office
7 16 (39.02%) Finance
8 15 (36.59%) VMware
9 14 (34.15%) VMware Infrastructure
10 7 (17.07%) Windows XP
10 7 (17.07%) SLA
10 7 (17.07%) Windows Server 2008
10 7 (17.07%) Exchange Server 2010
11 6 (14.63%) VPN
11 6 (14.63%) DNS
11 6 (14.63%) WAN
11 6 (14.63%) Citrix
11 6 (14.63%) LAN
11 6 (14.63%) MS Excel
11 6 (14.63%) Back Office
11 6 (14.63%) Disaster Recovery
11 6 (14.63%) Wi-Fi
12 5 (12.20%) Blackberry
12 5 (12.20%) DHCP
12 5 (12.20%) Cisco
13 4 (9.76%) Microsoft Certification
13 4 (9.76%) MCSE
13 4 (9.76%) Windows Server 2003
13 4 (9.76%) Windows 8
13 4 (9.76%) Windows Server 2012

IT Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 May 2015, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (46.34%) MS Exchange
2 7 (17.07%) Exchange Server 2010
3 3 (7.32%) Exchange Server 2013
3 3 (7.32%) WorkSite
3 3 (7.32%) Blackberry Enterprise Server
3 3 (7.32%) SharePoint
4 2 (4.88%) Exchange Server 2007
5 1 (2.44%) Lync
Applications
1 17 (41.46%) MS Office
2 6 (14.63%) MS Excel
3 2 (4.88%) MS PowerPoint
4 1 (2.44%) Adobe Illustrator
4 1 (2.44%) InDesign
4 1 (2.44%) Photoshop
Business Applications
1 1 (2.44%) Markit EDM
1 1 (2.44%) thinkFolio
Cloud Services
1 1 (2.44%) Google Apps
1 1 (2.44%) Office 365
Communications & Networking
1 6 (14.63%) VPN
1 6 (14.63%) DNS
1 6 (14.63%) WAN
1 6 (14.63%) LAN
1 6 (14.63%) Wi-Fi
2 5 (12.20%) DHCP
3 3 (7.32%) Wireless
3 3 (7.32%) Firewall
4 1 (2.44%) Unified Communications
4 1 (2.44%) PSTN
4 1 (2.44%) VoIP
4 1 (2.44%) TCP/IP
Database & Business Intelligence
1 3 (7.32%) SQL Server
General
1 16 (39.02%) Finance
2 6 (14.63%) Back Office
3 2 (4.88%) Law
3 2 (4.88%) Legal
3 2 (4.88%) Telecoms
4 1 (2.44%) Banking
Miscellaneous
1 5 (12.20%) Blackberry
2 2 (4.88%) Social Media
3 1 (2.44%) iPad
3 1 (2.44%) Analytical Skills
3 1 (2.44%) iPhone
3 1 (2.44%) Replication
Operating Systems
1 32 (78.05%) Windows
2 18 (43.90%) Windows 7
3 7 (17.07%) Windows XP
3 7 (17.07%) Windows Server 2008
4 4 (9.76%) Windows Server 2003
4 4 (9.76%) Windows 8
4 4 (9.76%) Windows Server 2012
5 3 (7.32%) Mac OS X
6 2 (4.88%) Windows Mobile
7 1 (2.44%) Apple iOS
7 1 (2.44%) Windows 2000 Server
7 1 (2.44%) Android
7 1 (2.44%) Linux
Processes & Methodologies
1 6 (14.63%) Disaster Recovery
2 3 (7.32%) Project Planning
3 2 (4.88%) ITIL
3 2 (4.88%) CRM
4 1 (2.44%) Mentoring
4 1 (2.44%) Coaching
4 1 (2.44%) Mobile Device Management
4 1 (2.44%) Supplier Management
4 1 (2.44%) Release Management
4 1 (2.44%) Change Management
Programming Languages
1 2 (4.88%) SQL
Qualifications
1 4 (9.76%) Microsoft Certification
1 4 (9.76%) MCSE
2 3 (7.32%) MCSA
3 2 (4.88%) MCP
4 1 (2.44%) Degree
4 1 (2.44%) MCDST
4 1 (2.44%) MCITP
4 1 (2.44%) HND
Quality Assurance & Compliance
1 7 (17.07%) SLA
System Software
1 22 (53.66%) Active Directory
2 14 (34.15%) VMware Infrastructure
3 1 (2.44%) vSphere
3 1 (2.44%) Hyper-V
3 1 (2.44%) XenApp
3 1 (2.44%) XenDesktop
Systems Management
1 1 (2.44%) SCCM
1 1 (2.44%) SCOM
Vendors
1 27 (65.85%) Microsoft
2 15 (36.59%) VMware
3 6 (14.63%) Citrix
4 5 (12.20%) Cisco
5 2 (4.88%) Juniper
5 2 (4.88%) HP
5 2 (4.88%) Apple
6 1 (2.44%) Twitter
6 1 (2.44%) Google
6 1 (2.44%) SonicWALL
6 1 (2.44%) Draytek
6 1 (2.44%) Bloomberg
6 1 (2.44%) Fidessa
6 1 (2.44%) Adobe