The table below looks at the statistics for the IT Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 98 87 85
Rank change year-on-year
-11 -2
Permanent jobs requiring an IT Support 8 21 12
As % of all permanent IT jobs located in Edinburgh 0.54% 1.42% 0.99%
As % of the Job Titles category 0.57% 1.47% 1.03%
Number of salaries quoted 4 14 4
Average salary £24,500 £31,000 £29,625
Average salary % change year-on-year
-20.96% +4.64%
90% offered a salary of more than £21,350 £22,000 £25,525
10% offered a salary of more than £28,350 £47,500 £33,550
UK excluding London average salary £24,000 £24,500 £23,980
% change year-on-year
-2.04% +2.16%
IT Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1397 1425 1166
As % of all permanent IT jobs located in Edinburgh 94.14% 96.02% 96.20%
Number of salaries quoted 910 946 736
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £28,000 £28,500 £28,500
10% offered a salary of more than £60,000 £56,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Edinburgh

IT Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Edinburgh region.

IT Support Salary Trend in Edinburgh

IT Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 31 July 2015, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 20 (83.33%) Windows
2 13 (54.17%) Microsoft
3 11 (45.83%) Active Directory
4 10 (41.67%) MS Exchange
5 9 (37.50%) Finance
5 9 (37.50%) Windows 7
6 8 (33.33%) MS Office
7 5 (20.83%) SQL Server
7 5 (20.83%) Windows XP
7 5 (20.83%) VPN
7 5 (20.83%) VMware
8 4 (16.67%) DNS
8 4 (16.67%) DHCP
8 4 (16.67%) MS Excel
9 3 (12.50%) Cisco
9 3 (12.50%) Windows Server 2003
9 3 (12.50%) Citrix
9 3 (12.50%) Windows Server 2008
9 3 (12.50%) VMware Infrastructure
9 3 (12.50%) PowerShell
9 3 (12.50%) Windows 8
9 3 (12.50%) Windows Server 2012
9 3 (12.50%) Exchange Server 2010
10 2 (8.33%) Exchange Server 2013
10 2 (8.33%) Software Distribution
10 2 (8.33%) XenApp
10 2 (8.33%) Server Patching
10 2 (8.33%) Windows Mobile
10 2 (8.33%) SCCM
10 2 (8.33%) SCOM

IT Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 31 July 2015, IT jobs across the Edinburgh region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (41.67%) MS Exchange
2 3 (12.50%) Exchange Server 2010
3 2 (8.33%) Exchange Server 2013
3 2 (8.33%) SharePoint
4 1 (4.17%) Exchange Server 2003
4 1 (4.17%) Exchange Server 2007
Applications
1 8 (33.33%) MS Office
2 4 (16.67%) MS Excel
3 1 (4.17%) Adobe Illustrator
3 1 (4.17%) InDesign
3 1 (4.17%) MS PowerPoint
3 1 (4.17%) Photoshop
Business Applications
1 1 (4.17%) thinkFolio
1 1 (4.17%) Markit EDM
Communications & Networking
1 5 (20.83%) VPN
2 4 (16.67%) DNS
2 4 (16.67%) DHCP
3 2 (8.33%) Firewall
4 1 (4.17%) Wi-Fi
4 1 (4.17%) Wireless
4 1 (4.17%) Unified Communications
4 1 (4.17%) LAN
4 1 (4.17%) PSTN
4 1 (4.17%) VoIP
4 1 (4.17%) WAN
Database & Business Intelligence
1 5 (20.83%) SQL Server
General
1 9 (37.50%) Finance
2 1 (4.17%) Back Office
2 1 (4.17%) Telecoms
Miscellaneous
1 2 (8.33%) Social Media
2 1 (4.17%) iPad
2 1 (4.17%) Analytical Skills
2 1 (4.17%) Blackberry
2 1 (4.17%) Replication
2 1 (4.17%) iPhone
Operating Systems
1 20 (83.33%) Windows
2 9 (37.50%) Windows 7
3 5 (20.83%) Windows XP
4 3 (12.50%) Windows Server 2003
4 3 (12.50%) Windows Server 2008
4 3 (12.50%) Windows 8
4 3 (12.50%) Windows Server 2012
5 2 (8.33%) Windows Mobile
5 2 (8.33%) Mac OS X
6 1 (4.17%) Linux
6 1 (4.17%) Android
6 1 (4.17%) Windows 2000 Server
6 1 (4.17%) Apple iOS
Processes & Methodologies
1 2 (8.33%) ITIL
1 2 (8.33%) Software Distribution
1 2 (8.33%) Server Patching
2 1 (4.17%) Mobile Device Management
2 1 (4.17%) CRM
2 1 (4.17%) Change Management
2 1 (4.17%) Disaster Recovery
2 1 (4.17%) Supplier Management
2 1 (4.17%) Release Management
Programming Languages
1 3 (12.50%) PowerShell
2 2 (8.33%) Perl
2 2 (8.33%) SQL
Qualifications
1 2 (8.33%) MCSE
1 2 (8.33%) Microsoft Certification
2 1 (4.17%) MCDST
2 1 (4.17%) MCITP
2 1 (4.17%) MCSA
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 11 (45.83%) Active Directory
2 3 (12.50%) VMware Infrastructure
3 2 (8.33%) XenApp
4 1 (4.17%) vSphere
Systems Management
1 2 (8.33%) WSUS
1 2 (8.33%) SCCM
1 2 (8.33%) SCOM
Vendors
1 13 (54.17%) Microsoft
2 5 (20.83%) VMware
3 3 (12.50%) Cisco
3 3 (12.50%) Citrix
4 2 (8.33%) Juniper
4 2 (8.33%) Apple
4 2 (8.33%) HP
5 1 (4.17%) Adobe
5 1 (4.17%) Fidessa
5 1 (4.17%) Bloomberg
5 1 (4.17%) SonicWALL
5 1 (4.17%) Twitter