The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 142 105 127
Rank change year-on-year
-37 +22
Permanent jobs requiring an IT Support 19 55 40
As % of all permanent IT jobs located in Scotland 0.64% 1.80% 1.22%
As % of the Job Titles category 0.67% 1.89% 1.26%
Number of salaries quoted 16 35 34
Average salary £28,750 £26,575 £27,500
Average salary % change year-on-year
+8.18% -3.36%
90% offered a salary of more than £18,500 £20,900 £18,000
10% offered a salary of more than £42,500 £32,100 £40,691
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2850 2917 3176
As % of all permanent IT jobs located in Scotland 95.57% 95.64% 96.56%
Number of salaries quoted 1855 1880 2067
Average salary £42,500 £41,928 £40,000
Average salary % change year-on-year
+1.36% +4.81%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £56,500 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 5 February 2016.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -18 9 £26,250 -9.48% 1
Glasgow -15 4 £47,500 +79.24% 2
Fife +4 3 £37,500 +66.66%
South Lanarkshire - 2 £27,000 -
Dundee - 1 - -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 5 February 2016, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 27 (61.36%) Windows
2 22 (50.00%) Active Directory
3 15 (34.09%) Microsoft
4 13 (29.55%) Windows 8
5 10 (22.73%) Service Delivery
5 10 (22.73%) SLA
6 9 (20.45%) MS Excel
6 9 (20.45%) Windows Server
7 8 (18.18%) VoIP
7 8 (18.18%) DNS
7 8 (18.18%) ITIL
8 7 (15.91%) SQL Server
8 7 (15.91%) MS Exchange
8 7 (15.91%) VMware
8 7 (15.91%) Windows 7
9 6 (13.64%) LAN
9 6 (13.64%) WAN
9 6 (13.64%) Windows XP
10 5 (11.36%) Finance
10 5 (11.36%) Degree
11 4 (9.09%) Windows Server 2008
11 4 (9.09%) Manufacturing
11 4 (9.09%) Agile Software Development
11 4 (9.09%) MS Office
12 3 (6.82%) .NET
12 3 (6.82%) CRM
12 3 (6.82%) Google
12 3 (6.82%) Google Apps
12 3 (6.82%) Hyper-V
12 3 (6.82%) Windows Server 2012

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 5 February 2016, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (15.91%) MS Exchange
2 2 (4.55%) Exchange Server 2010
2 2 (4.55%) Exchange Server 2013
2 2 (4.55%) SharePoint
3 1 (2.27%) Exchange Server 2003
3 1 (2.27%) IIS
Applications
1 9 (20.45%) MS Excel
2 4 (9.09%) MS Office
3 1 (2.27%) MS PowerPoint
Business Applications
1 1 (2.27%) Dynamics CRM
1 1 (2.27%) Endur
Cloud Services
1 3 (6.82%) Google Apps
2 1 (2.27%) Amazon AWS
Communications & Networking
1 8 (18.18%) DNS
1 8 (18.18%) VoIP
2 6 (13.64%) LAN
2 6 (13.64%) WAN
3 2 (4.55%) Remote Desktop
3 2 (4.55%) VPN
3 2 (4.55%) Wireless
4 1 (2.27%) Firewall
4 1 (2.27%) HTTP
4 1 (2.27%) TCP/IP
Database & Business Intelligence
1 7 (15.91%) SQL Server
2 1 (2.27%) Crystal Reports
2 1 (2.27%) SQL Server 2008
2 1 (2.27%) SQL Server 2012
General
1 5 (11.36%) Finance
2 4 (9.09%) Manufacturing
3 2 (4.55%) Banking
3 2 (4.55%) Telecoms
4 1 (2.27%) Marketing
Libraries, Frameworks & Software Standards
1 3 (6.82%) .NET
2 2 (4.55%) Web Services
3 1 (2.27%) ASP.NET
3 1 (2.27%) CSS
3 1 (2.27%) HTML
Miscellaneous
1 2 (4.55%) iPhone
2 1 (2.27%) Blackberry
2 1 (2.27%) Computer Science
2 1 (2.27%) Data Centre
2 1 (2.27%) Data Integration
2 1 (2.27%) Driving Licence
2 1 (2.27%) iPad
Operating Systems
1 27 (61.36%) Windows
2 13 (29.55%) Windows 8
3 9 (20.45%) Windows Server
4 7 (15.91%) Windows 7
5 6 (13.64%) Windows XP
6 4 (9.09%) Windows Server 2008
7 3 (6.82%) Windows Server 2012
8 2 (4.55%) Linux
8 2 (4.55%) Mac OS X
8 2 (4.55%) Windows Server 2003
9 1 (2.27%) Unix
9 1 (2.27%) Windows 10
Processes & Methodologies
1 10 (22.73%) Service Delivery
2 8 (18.18%) ITIL
3 4 (9.09%) Agile Software Development
4 3 (6.82%) CRM
4 3 (6.82%) Process Improvement
5 2 (4.55%) Agile Project Management
5 2 (4.55%) ITIL V3
5 2 (4.55%) Line Management
5 2 (4.55%) Project Management
6 1 (2.27%) Business Analysis
6 1 (2.27%) Change Management
6 1 (2.27%) DevOps
6 1 (2.27%) ETL
6 1 (2.27%) Incident Management
6 1 (2.27%) Information Management
6 1 (2.27%) OpenUP
6 1 (2.27%) Performance Monitoring
6 1 (2.27%) Problem Management
6 1 (2.27%) Process Management
6 1 (2.27%) SDLC
Programming Languages
1 2 (4.55%) JavaScript
1 2 (4.55%) SQL
2 1 (2.27%) C#
2 1 (2.27%) Java
2 1 (2.27%) PowerShell
2 1 (2.27%) Python
2 1 (2.27%) VBA
Qualifications
1 5 (11.36%) Degree
2 1 (2.27%) HNC
2 1 (2.27%) HND
2 1 (2.27%) ITIL Certification
2 1 (2.27%) MCDST
2 1 (2.27%) MCP
2 1 (2.27%) Microsoft Certification
Quality Assurance & Compliance
1 10 (22.73%) SLA
System Software
1 22 (50.00%) Active Directory
2 3 (6.82%) Hyper-V
3 2 (4.55%) VMware Infrastructure
4 1 (2.27%) VMware ESX
4 1 (2.27%) VMware Workstation
Systems Management
1 2 (4.55%) SCCM
2 1 (2.27%) NetBackup
Vendors
1 15 (34.09%) Microsoft
2 7 (15.91%) VMware
3 3 (6.82%) Google
4 2 (4.55%) Cisco
4 2 (4.55%) Citrix
5 1 (2.27%) HP
5 1 (2.27%) Motorola
5 1 (2.27%) Oracle
5 1 (2.27%) Symantec
5 1 (2.27%) TIBCO
Bellshill, Lanarkshire
RM plc
Salary: £18000 - £22000 per annum + £800 bonus
Posted: Yesterday
Glasgow
greywood
Salary: £15000 - £18000 per annum + bens
Posted: 11 days ago
Edinburgh
Recruitment Genius Ltd
Salary: £27000 - £30000 per annum
Posted: 24 days ago