The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 120 148 135
Rank change year-on-year
+28 -13
Permanent jobs requiring an IT Support 36 24 25
As % of all permanent IT jobs located in Scotland 1.16% 0.65% 0.84%
As % of the Job Titles category 1.23% 0.68% 0.88%
Number of salaries quoted 27 23 24
Average salary £23,500 £29,750 £22,500
Average salary % change year-on-year
-21.00% +32.22%
90% offered a salary of more than £19,300 £18,300 £20,000
10% offered a salary of more than £29,000 £46,427 £29,250
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2923 3532 2833
As % of all permanent IT jobs located in Scotland 94.05% 95.51% 94.62%
Number of salaries quoted 1794 2315 1709
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,000 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 27 March 2015.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +12 18 £24,750 -13.91% 2
Glasgow +21 11 £20,500 -28.69% 2
Falkirk - 2 £19,500 -
Scottish Borders - 2 £21,000 -
West Lothian -3 1 £25,000 +4.16%
Stirling - 1 £19,000 -
Fife - 1 - -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 62 (79.49%) Microsoft
2 57 (73.08%) Windows
3 41 (52.56%) Active Directory
4 32 (41.03%) Windows 7
5 31 (39.74%) MS Exchange
6 28 (35.90%) MS Office
7 25 (32.05%) VMware
8 24 (30.77%) VMware Infrastructure
9 22 (28.21%) Finance
10 18 (23.08%) SLA
11 16 (20.51%) Windows Server 2003
11 16 (20.51%) MS Excel
12 14 (17.95%) LAN
12 14 (17.95%) SQL
13 13 (16.67%) WAN
13 13 (16.67%) Windows Server 2008
14 12 (15.38%) Disaster Recovery
14 12 (15.38%) Wi-Fi
14 12 (15.38%) Windows XP
14 12 (15.38%) Microsoft Certification
15 11 (14.10%) Back Office
15 11 (14.10%) Degree
15 11 (14.10%) Exchange Server 2010
16 10 (12.82%) Cisco
17 9 (11.54%) DNS
17 9 (11.54%) ITIL
17 9 (11.54%) MCP
18 8 (10.26%) Citrix
18 8 (10.26%) Windows Server 2012
19 7 (8.97%) Blackberry

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (39.74%) MS Exchange
2 11 (14.10%) Exchange Server 2010
3 6 (7.69%) SharePoint
4 5 (6.41%) Blackberry Enterprise Server
4 5 (6.41%) WorkSite
4 5 (6.41%) Exchange Server 2007
5 3 (3.85%) CMS
5 3 (3.85%) Exchange Server 2003
5 3 (3.85%) Exchange Server 2013
6 2 (2.56%) Lync
6 2 (2.56%) IIS
7 1 (1.28%) GroupWise
Applications
1 28 (35.90%) MS Office
2 16 (20.51%) MS Excel
3 1 (1.28%) MS PowerPoint
Cloud Services
1 2 (2.56%) Google Apps
2 1 (1.28%) Office 365
Communications & Networking
1 14 (17.95%) LAN
2 13 (16.67%) WAN
3 12 (15.38%) Wi-Fi
4 9 (11.54%) DNS
5 6 (7.69%) DHCP
6 5 (6.41%) VPN
6 5 (6.41%) Firewall
7 4 (5.13%) TCP/IP
8 3 (3.85%) SMTP
8 3 (3.85%) Wireless
9 2 (2.56%) HTTPS
9 2 (2.56%) FTP
9 2 (2.56%) HTTP
10 1 (1.28%) LDAP
10 1 (1.28%) VoIP
10 1 (1.28%) Unified Communications
Database & Business Intelligence
1 7 (8.97%) SQL Server
General
1 22 (28.21%) Finance
2 11 (14.10%) Back Office
3 5 (6.41%) Automotive
4 4 (5.13%) Legal
5 3 (3.85%) Marketing
6 2 (2.56%) Manufacturing
6 2 (2.56%) Banking
6 2 (2.56%) Law
6 2 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.85%) HTML
Miscellaneous
1 7 (8.97%) Blackberry
2 3 (3.85%) Analytical Skills
3 2 (2.56%) iPhone
3 2 (2.56%) Social Media
3 2 (2.56%) iPad
3 2 (2.56%) Tandem
4 1 (1.28%) Video Conferencing
4 1 (1.28%) Management Information System
Operating Systems
1 57 (73.08%) Windows
2 32 (41.03%) Windows 7
3 16 (20.51%) Windows Server 2003
4 13 (16.67%) Windows Server 2008
5 12 (15.38%) Windows XP
6 8 (10.26%) Windows Server 2012
7 5 (6.41%) Windows 8
8 3 (3.85%) Linux
9 2 (2.56%) Mac OS X
9 2 (2.56%) Windows Mobile
10 1 (1.28%) Windows Vista
10 1 (1.28%) UNIX
10 1 (1.28%) Solaris
10 1 (1.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (15.38%) Disaster Recovery
2 9 (11.54%) ITIL
3 6 (7.69%) Change Management
3 6 (7.69%) Coaching
4 4 (5.13%) Mentoring
5 3 (3.85%) Performance Monitoring
5 3 (3.85%) ERP
5 3 (3.85%) Project Planning
5 3 (3.85%) Digital Marketing
6 2 (2.56%) Project Management
6 2 (2.56%) Service Management
6 2 (2.56%) CRM
6 2 (2.56%) Document Management
7 1 (1.28%) PRINCE2
7 1 (1.28%) Service Delivery
7 1 (1.28%) Fault Management
7 1 (1.28%) Continuous Improvement
7 1 (1.28%) Change Control
7 1 (1.28%) Capacity Management
7 1 (1.28%) Mobile Device Management
Programming Languages
1 14 (17.95%) SQL
2 5 (6.41%) PowerShell
2 5 (6.41%) C#
Qualifications
1 12 (15.38%) Microsoft Certification
2 11 (14.10%) Degree
3 9 (11.54%) MCP
4 7 (8.97%) MCSE
5 6 (7.69%) MCSA
5 6 (7.69%) HND
6 4 (5.13%) MCDST
7 3 (3.85%) A+ Certification
8 1 (1.28%) MCITP
8 1 (1.28%) HNC
Quality Assurance & Compliance
1 18 (23.08%) SLA
2 5 (6.41%) ISO/IEC 27001
3 1 (1.28%) ISO 9001
System Software
1 41 (52.56%) Active Directory
2 24 (30.77%) VMware Infrastructure
3 2 (2.56%) Hyper-V
3 2 (2.56%) XenApp
3 2 (2.56%) XenDesktop
4 1 (1.28%) vSphere
4 1 (1.28%) VMware ESX
Systems Management
1 2 (2.56%) SCCM
2 1 (1.28%) SCOM
Vendors
1 62 (79.49%) Microsoft
2 25 (32.05%) VMware
3 10 (12.82%) Cisco
4 8 (10.26%) Citrix
5 3 (3.85%) HP
6 2 (2.56%) Google
6 2 (2.56%) Juniper
6 2 (2.56%) Apple
7 1 (1.28%) CommVault
7 1 (1.28%) Novell
7 1 (1.28%) Red Hat
7 1 (1.28%) Oracle
7 1 (1.28%) Sun
7 1 (1.28%) SonicWALL
7 1 (1.28%) Draytek
7 1 (1.28%) Twitter
7 1 (1.28%) Dell
7 1 (1.28%) Altiris
Glasgow
Hays IT - Uk Posting account
Posted: 5 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £18000.00 - £24000.00 per annum + Excellent benefits
Posted: 9 days ago