The first table below looks at the demand for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 128 135 135
Rank change year-on-year
+7 0
Permanent jobs requiring an IT Support 43 24 19
As % of all permanent IT jobs located in Scotland 1.18% 0.74% 0.59%
As % of the Job Titles category 1.24% 0.78% 0.64%
Number of salaries quoted 22 11 15
Average salary £31,000 £26,750 £23,500
Average salary % change year-on-year
+15.88% +13.82%
90% offered a salary of more than £21,600 £18,000 £20,800
10% offered a salary of more than £47,500 £40,000 £26,000
UK excluding London average salary £24,000 £23,980 £25,000
% change year-on-year
+0.08% -4.08%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3456 3093 2991
As % of all permanent IT jobs located in Scotland 94.97% 95.91% 93.62%
Number of salaries quoted 2277 2031 2108
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £57,250 £55,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
IT Support
UK

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 10 July 2014.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -10 18 £31,000 +4.64% 4
North Lanarkshire - 9 £31,000 - 2
Glasgow -11 8 - - 1
Aberdeen +10 3 £27,500 +18.27%
South Lanarkshire - 1 - -
Scottish Borders - 1 - -
Midlothian - 1 £21,500 -
Lothian - 1 £21,500 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 10 July 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 52 (78.79%) Windows
2 27 (40.91%) Microsoft
3 25 (37.88%) Active Directory
4 24 (36.36%) MS Excel
4 24 (36.36%) Windows Server 2008
5 23 (34.85%) Windows 7
5 23 (34.85%) Windows Server 2012
6 22 (33.33%) Microsoft Certification
7 21 (31.82%) MS Exchange
7 21 (31.82%) VMware
8 19 (28.79%) Windows Server 2003
9 18 (27.27%) SQL
10 17 (25.76%) MCSE
11 16 (24.24%) DNS
11 16 (24.24%) MCITP
11 16 (24.24%) VMware Infrastructure
12 15 (22.73%) MCSA
13 13 (19.70%) SQL Server
13 13 (19.70%) ITIL
14 12 (18.18%) DHCP
14 12 (18.18%) Citrix
14 12 (18.18%) MCTS
14 12 (18.18%) Exchange Server 2010
15 11 (16.67%) Exchange Server 2007
16 10 (15.15%) SAN
16 10 (15.15%) MS Office
17 9 (13.64%) LAN
17 9 (13.64%) TCP/IP
17 9 (13.64%) Cisco
18 8 (12.12%) Windows XP

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 10 July 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (31.82%) MS Exchange
2 12 (18.18%) Exchange Server 2010
3 11 (16.67%) Exchange Server 2007
4 8 (12.12%) SharePoint
5 6 (9.09%) CMS
6 4 (6.06%) Blackberry Enterprise Server
7 3 (4.55%) IIS
8 2 (3.03%) IBM Notes
8 2 (3.03%) Apache
8 2 (3.03%) Lync
9 1 (1.52%) Gentran
9 1 (1.52%) SharePoint 2013
9 1 (1.52%) Exchange Server 2013
9 1 (1.52%) SharePoint 2010
Applications
1 24 (36.36%) MS Excel
2 10 (15.15%) MS Office
Business Applications
1 1 (1.52%) Dynamics GP
Cloud Services
1 4 (6.06%) Microsoft Azure
2 1 (1.52%) Office 365
Communications & Networking
1 16 (24.24%) DNS
2 12 (18.18%) DHCP
3 10 (15.15%) SAN
4 9 (13.64%) TCP/IP
4 9 (13.64%) LAN
5 6 (9.09%) WAN
5 6 (9.09%) Wireless
6 5 (7.58%) Firewall
7 4 (6.06%) HTTPS
7 4 (6.06%) SMTP
7 4 (6.06%) VPN
7 4 (6.06%) FTP
7 4 (6.06%) HTTP
8 3 (4.55%) iSCSI
9 2 (3.03%) NAS
9 2 (3.03%) BGP
10 1 (1.52%) Wi-Fi
10 1 (1.52%) VoIP
Database & Business Intelligence
1 13 (19.70%) SQL Server
2 3 (4.55%) SQL Server 2008
3 2 (3.03%) MySQL
3 2 (3.03%) SQL Server 2005
4 1 (1.52%) Crystal Reports
4 1 (1.52%) SQL Server 2012
Development Applications
1 2 (3.03%) Subversion
1 2 (3.03%) Maven
1 2 (3.03%) Jenkins
General
1 5 (7.58%) Finance
2 2 (3.03%) Law
2 2 (3.03%) Manufacturing
2 2 (3.03%) Multimedia
2 2 (3.03%) Marketing
3 1 (1.52%) Pharmaceutical
3 1 (1.52%) Military
3 1 (1.52%) Legal
Libraries, Frameworks & Software Standards
1 4 (6.06%) HTML
2 2 (3.03%) .NET
2 2 (3.03%) WAP
3 1 (1.52%) COM
Miscellaneous
1 8 (12.12%) Blackberry
2 6 (9.09%) Management Information System
2 6 (9.09%) iPad
3 3 (4.55%) Clustering
4 2 (3.03%) iPhone
5 1 (1.52%) PDA
5 1 (1.52%) Computer Science
5 1 (1.52%) Fat Client
5 1 (1.52%) GIS
5 1 (1.52%) Client/Server
5 1 (1.52%) Thin Client
Operating Systems
1 52 (78.79%) Windows
2 24 (36.36%) Windows Server 2008
3 23 (34.85%) Windows 7
3 23 (34.85%) Windows Server 2012
4 19 (28.79%) Windows Server 2003
5 8 (12.12%) Windows XP
6 4 (6.06%) Linux
7 3 (4.55%) Ubuntu
8 2 (3.03%) UNIX
8 2 (3.03%) CentOS
9 1 (1.52%) Debian
9 1 (1.52%) Mac OS X
Processes & Methodologies
1 13 (19.70%) ITIL
2 6 (9.09%) Disaster Recovery
3 5 (7.58%) Performance Monitoring
4 4 (6.06%) Change Control
4 4 (6.06%) Capacity Management
4 4 (6.06%) Fault Management
4 4 (6.06%) Change Management
4 4 (6.06%) Problem Management
4 4 (6.06%) Information Security
4 4 (6.06%) Asset Management
5 3 (4.55%) Capacity Planning
6 1 (1.52%) Data Protection
6 1 (1.52%) Network Architecture
6 1 (1.52%) Business Analysis
6 1 (1.52%) Supplier Management
6 1 (1.52%) Cost-Benefit Analysis
6 1 (1.52%) Business Development
6 1 (1.52%) Email Marketing
6 1 (1.52%) Risk Assessment
6 1 (1.52%) PRINCE2
Programming Languages
1 18 (27.27%) SQL
2 8 (12.12%) C#
3 5 (7.58%) T-SQL
4 4 (6.06%) PowerShell
5 2 (3.03%) Java
5 2 (3.03%) Perl
Qualifications
1 22 (33.33%) Microsoft Certification
2 17 (25.76%) MCSE
3 16 (24.24%) MCITP
4 15 (22.73%) MCSA
5 12 (18.18%) MCTS
6 6 (9.09%) MCP
7 5 (7.58%) Degree
8 2 (3.03%) ITIL Certification
9 1 (1.52%) MCDST
9 1 (1.52%) HND
9 1 (1.52%) CCNA
9 1 (1.52%) Cisco Certification
Quality Assurance & Compliance
1 4 (6.06%) ISO 9001
1 4 (6.06%) SLA
1 4 (6.06%) ISO/IEC 27001
System Software
1 25 (37.88%) Active Directory
2 16 (24.24%) VMware Infrastructure
3 7 (10.61%) Hyper-V
4 2 (3.03%) XenApp
5 1 (1.52%) VMware ESXi
Systems Management
1 8 (12.12%) SCCM
2 6 (9.09%) Norton AntiVirus
3 4 (6.06%) Backup Exec
4 3 (4.55%) SCOM
5 2 (3.03%) SCVMM
6 1 (1.52%) Puppet
6 1 (1.52%) Opscode Chef
6 1 (1.52%) SCOrch
Vendors
1 27 (40.91%) Microsoft
2 21 (31.82%) VMware
3 12 (18.18%) Citrix
4 9 (13.64%) Cisco
5 7 (10.61%) Symantec
6 6 (9.09%) HP
6 6 (9.09%) Dell
7 5 (7.58%) EMC
7 5 (7.58%) Apple
8 4 (6.06%) Juniper
8 4 (6.06%) Meru Networks
8 4 (6.06%) Veeam
9 2 (3.03%) Rackspace
9 2 (3.03%) Lotus
10 1 (1.52%) Red Hat
10 1 (1.52%) Sage
10 1 (1.52%) Salesforce.com
10 1 (1.52%) Kofax
10 1 (1.52%) SonicWALL
10 1 (1.52%) CommVault
Bellshill, Lanarkshire
RM Education
Salary: £25k - £28k per annum + £1k bonus
Posted: 17 hours ago
Edinburgh, Midlothian
Vertical IT
Salary: £40000 - £55000 per annum + benefits, depending on experience
Posted: 22 hours ago
Glasgow, Lanarkshire
Cathcart Associates Ltd
Salary: Excellent Bonus + Benefits
Posted: 5 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £25000 - £30000 per annum + excellent benefits
Posted: 6 days ago
Bellshill, Lanarkshire
RM Education
Salary: £25,000 - £28,000 per annum + £1k bonus
Posted: 11 days ago
Edinburgh
Cathcart Associates
Salary: £24000 - £30000 per annum + Excellent Benefits
Posted: 19 days ago
Edinburgh
Cathcart Associates
Salary: £26000 - £40000 per annum + Excellent Benefits
Posted: 21 days ago