The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 121 122 149
Rank change year-on-year
+1 +27
Permanent jobs requiring an IT Support 52 34 11
As % of all permanent IT jobs located in Scotland 1.44% 1.12% 0.35%
As % of the Job Titles category 1.51% 1.18% 0.37%
Number of salaries quoted 38 23 7
Average salary £28,750 £28,000 £22,500
Average salary % change year-on-year
+2.67% +24.44%
90% offered a salary of more than £20,500 £18,100 £18,300
10% offered a salary of more than £38,750 £39,000 £32,300
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3447 2872 3003
As % of all permanent IT jobs located in Scotland 95.22% 94.54% 94.29%
Number of salaries quoted 2198 1884 2051
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £27,000
10% offered a salary of more than £57,500 £57,500 £55,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 18 September 2014.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +4 27 £29,000 +38.09% 4
Glasgow -12 10 £39,250 +26.61%
Aberdeenshire - 3 £20,500 -
Aberdeen +4 2 £30,000 -6.25% 2
Fife +2 2 £27,000 +17.39% 1
Stirling - 2 £29,250 - 1
Scottish Borders - 2 £22,500 -
Highlands +9 1 £20,000 -
North Lanarkshire +4 1 - -
West Lothian +1 1 £19,000 -30.90% 1
South Lanarkshire - 1 - -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 18 September 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 64 (75.29%) Windows
2 42 (49.41%) Microsoft
3 32 (37.65%) Active Directory
3 32 (37.65%) MS Exchange
4 29 (34.12%) MS Excel
5 27 (31.76%) Microsoft Certification
5 27 (31.76%) Windows 7
6 26 (30.59%) Windows Server 2012
7 24 (28.24%) Windows Server 2008
7 24 (28.24%) DNS
8 23 (27.06%) SQL
8 23 (27.06%) Windows Server 2003
8 23 (27.06%) VMware
9 22 (25.88%) VMware Infrastructure
10 20 (23.53%) ITIL
10 20 (23.53%) MCSE
11 18 (21.18%) MS Office
11 18 (21.18%) MCITP
12 17 (20.00%) SQL Server
12 17 (20.00%) Exchange Server 2010
13 15 (17.65%) MCSA
13 15 (17.65%) DHCP
13 15 (17.65%) TCP/IP
13 15 (17.65%) Exchange Server 2007
14 13 (15.29%) MCTS
15 11 (12.94%) Cisco
15 11 (12.94%) SharePoint
15 11 (12.94%) C#
16 10 (11.76%) MCP
16 10 (11.76%) LAN

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 18 September 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (37.65%) MS Exchange
2 17 (20.00%) Exchange Server 2010
3 15 (17.65%) Exchange Server 2007
4 11 (12.94%) SharePoint
5 8 (9.41%) CMS
6 4 (4.71%) Blackberry Enterprise Server
7 3 (3.53%) Lync
8 2 (2.35%) IBM Notes
8 2 (2.35%) SharePoint 2013
9 1 (1.18%) SharePoint 2010
9 1 (1.18%) Exchange Server 2003
9 1 (1.18%) IIS
Applications
1 29 (34.12%) MS Excel
2 18 (21.18%) MS Office
Business Applications
1 1 (1.18%) Dynamics GP
Cloud Services
1 4 (4.71%) Microsoft Azure
2 2 (2.35%) Office 365
3 1 (1.18%) Taleo
Communications & Networking
1 24 (28.24%) DNS
2 15 (17.65%) DHCP
2 15 (17.65%) TCP/IP
3 10 (11.76%) LAN
3 10 (11.76%) SAN
4 7 (8.24%) Firewall
4 7 (8.24%) Wireless
5 6 (7.06%) HTTPS
5 6 (7.06%) VPN
5 6 (7.06%) FTP
5 6 (7.06%) HTTP
5 6 (7.06%) WAN
5 6 (7.06%) SMTP
6 5 (5.88%) Wi-Fi
6 5 (5.88%) VoIP
7 2 (2.35%) NAS
8 1 (1.18%) Unified Communications
8 1 (1.18%) iSCSI
8 1 (1.18%) PBX
Database & Business Intelligence
1 17 (20.00%) SQL Server
2 5 (5.88%) SQL Server 2008
3 4 (4.71%) SQL Server 2005
4 2 (2.35%) Crystal Reports
5 1 (1.18%) SQL Server 2012
General
1 10 (11.76%) Finance
2 3 (3.53%) Back Office
2 3 (3.53%) Legal
3 1 (1.18%) Marketing
3 1 (1.18%) Military
3 1 (1.18%) Telecoms
3 1 (1.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 7 (8.24%) HTML
2 3 (3.53%) WAP
3 1 (1.18%) COM
Miscellaneous
1 9 (10.59%) Blackberry
2 7 (8.24%) iPad
2 7 (8.24%) Management Information System
3 4 (4.71%) iPhone
4 3 (3.53%) Analytical Skills
4 3 (3.53%) Fat Client
4 3 (3.53%) Thin Client
5 2 (2.35%) Computer Science
5 2 (2.35%) Video Conferencing
6 1 (1.18%) Reference Data
6 1 (1.18%) PDA
6 1 (1.18%) Derivative
6 1 (1.18%) Credit Derivative
6 1 (1.18%) Client/Server
Operating Systems
1 64 (75.29%) Windows
2 27 (31.76%) Windows 7
3 26 (30.59%) Windows Server 2012
4 24 (28.24%) Windows Server 2008
5 23 (27.06%) Windows Server 2003
6 9 (10.59%) Windows XP
7 5 (5.88%) Linux
8 4 (4.71%) UNIX
9 2 (2.35%) Solaris
10 1 (1.18%) Windows 8
10 1 (1.18%) Ubuntu
10 1 (1.18%) Debian
10 1 (1.18%) Mac OS X
Processes & Methodologies
1 20 (23.53%) ITIL
2 10 (11.76%) Mentoring
3 9 (10.59%) Performance Monitoring
3 9 (10.59%) Change Management
3 9 (10.59%) Disaster Recovery
4 6 (7.06%) Information Security
4 6 (7.06%) Capacity Management
4 6 (7.06%) Fault Management
5 4 (4.71%) Problem Management
5 4 (4.71%) Asset Management
5 4 (4.71%) Change Control
6 3 (3.53%) Capacity Planning
6 3 (3.53%) Service Delivery
7 2 (2.35%) E-Commerce
8 1 (1.18%) Performance Tuning
8 1 (1.18%) Data Protection
8 1 (1.18%) Network Architecture
8 1 (1.18%) Email Marketing
8 1 (1.18%) Configuration Management
8 1 (1.18%) ERP
Programming Languages
1 23 (27.06%) SQL
2 11 (12.94%) C#
3 8 (9.41%) PowerShell
4 6 (7.06%) T-SQL
5 1 (1.18%) Shell Script
5 1 (1.18%) Java
5 1 (1.18%) C++
Qualifications
1 27 (31.76%) Microsoft Certification
2 20 (23.53%) MCSE
3 18 (21.18%) MCITP
4 15 (17.65%) MCSA
5 13 (15.29%) MCTS
6 10 (11.76%) MCP
7 9 (10.59%) Degree
8 4 (4.71%) HND
9 3 (3.53%) CCNA
9 3 (3.53%) Cisco Certification
9 3 (3.53%) ITIL Certification
10 1 (1.18%) CCENT
10 1 (1.18%) VMware Certified Professional (VCP)
10 1 (1.18%) MCDST
10 1 (1.18%) A+ Certification
10 1 (1.18%) CCIE
Quality Assurance & Compliance
1 10 (11.76%) SLA
2 9 (10.59%) ISO/IEC 27001
3 4 (4.71%) ISO 9001
System Software
1 32 (37.65%) Active Directory
2 22 (25.88%) VMware Infrastructure
3 7 (8.24%) Hyper-V
4 2 (2.35%) XenApp
5 1 (1.18%) vSphere
5 1 (1.18%) VMware ESXi
Systems Management
1 7 (8.24%) SCCM
2 4 (4.71%) Norton AntiVirus
2 4 (4.71%) Backup Exec
3 2 (2.35%) SCOM
3 2 (2.35%) SCVMM
4 1 (1.18%) Opscode Chef
4 1 (1.18%) SCOrch
4 1 (1.18%) Puppet
Vendors
1 42 (49.41%) Microsoft
2 23 (27.06%) VMware
3 11 (12.94%) Cisco
4 8 (9.41%) Citrix
5 5 (5.88%) Symantec
5 5 (5.88%) EMC
5 5 (5.88%) Apple
6 4 (4.71%) HP
6 4 (4.71%) Juniper
6 4 (4.71%) Veeam
6 4 (4.71%) Meru Networks
7 3 (3.53%) Sage
8 2 (2.35%) Salesforce.com
8 2 (2.35%) CommVault
8 2 (2.35%) Lotus
8 2 (2.35%) Red Hat
9 1 (1.18%) Twitter
9 1 (1.18%) Acronis
9 1 (1.18%) SonicWALL
9 1 (1.18%) Oracle
Aberdeen
Cathcart Associates
Salary: £30000 per annum + Company Vehicle + Benefits
Posted: 16 hours ago
Fife
Reed Technology - UK Posting Account
Salary: £22000 - £25000 per annum
Posted: 19 hours ago
Edinburgh
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum + Excellent benefits and training
Posted: 3 days ago
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: 3 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 6 days ago
Aberdeen
Cathcart Associates
Salary: £30000 per annum + Company Vehicle + Benefits
Posted: 9 days ago
Edinburgh
Cathcart Associates
Salary: £23000 - £30000 per annum + Benefits
Posted: 10 days ago
Livingston
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum + excellent training
Posted: 23 days ago