The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 110 125 136
Rank change year-on-year
+15 +11
Permanent jobs requiring an IT Support 46 34 11
As % of all permanent IT jobs located in Scotland 1.49% 1.05% 0.38%
As % of the Job Titles category 1.58% 1.10% 0.40%
Number of salaries quoted 31 28 9
Average salary £26,575 £27,750 £22,500
Average salary % change year-on-year
-4.23% +23.33%
90% offered a salary of more than £21,500 £18,000 £20,000
10% offered a salary of more than £30,000 £36,479 £29,000
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2907 3101 2778
As % of all permanent IT jobs located in Scotland 94.11% 95.53% 95.93%
Number of salaries quoted 1897 2012 1895
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £28,000 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 30 January 2015.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +16 31 £29,000 +18.36% 4
Glasgow +14 7 £26,500 -15.87% 6
Fife +6 2 £22,500 - 1
East Ayrshire - 2 - -
Scottish Borders - 2 £20,500 - 1
Falkirk - 1 - -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 30 January 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 66 (76.74%) Microsoft
2 64 (74.42%) Windows
3 41 (47.67%) Active Directory
4 38 (44.19%) Windows 7
5 30 (34.88%) MS Exchange
6 27 (31.40%) MS Office
6 27 (31.40%) VMware
7 26 (30.23%) Finance
7 26 (30.23%) VMware Infrastructure
8 22 (25.58%) Windows Server 2003
9 20 (23.26%) SLA
10 18 (20.93%) SQL
11 17 (19.77%) LAN
12 16 (18.60%) WAN
13 15 (17.44%) MS Excel
13 15 (17.44%) Wi-Fi
13 15 (17.44%) Windows Server 2008
13 15 (17.44%) Windows Server 2012
14 14 (16.28%) Disaster Recovery
14 14 (16.28%) ITIL
15 13 (15.12%) SQL Server
15 13 (15.12%) Windows XP
15 13 (15.12%) Microsoft Certification
15 13 (15.12%) Back Office
15 13 (15.12%) Degree
16 12 (13.95%) DNS
16 12 (13.95%) MCP
17 11 (12.79%) C#
17 11 (12.79%) Cisco
17 11 (12.79%) ISO/IEC 27001

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 30 January 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (34.88%) MS Exchange
2 11 (12.79%) Exchange Server 2010
3 7 (8.14%) SharePoint
4 6 (6.98%) CMS
5 5 (5.81%) WorkSite
5 5 (5.81%) Exchange Server 2007
5 5 (5.81%) Blackberry Enterprise Server
6 3 (3.49%) Exchange Server 2003
6 3 (3.49%) Lync
7 1 (1.16%) IIS
7 1 (1.16%) Exchange Server 2013
Applications
1 27 (31.40%) MS Office
2 15 (17.44%) MS Excel
3 1 (1.16%) MS PowerPoint
Cloud Services
1 2 (2.33%) Google Apps
2 1 (1.16%) Office 365
Communications & Networking
1 17 (19.77%) LAN
2 16 (18.60%) WAN
3 15 (17.44%) Wi-Fi
4 12 (13.95%) DNS
5 10 (11.63%) TCP/IP
6 6 (6.98%) SMTP
6 6 (6.98%) Firewall
7 5 (5.81%) DHCP
7 5 (5.81%) FTP
7 5 (5.81%) HTTP
7 5 (5.81%) VPN
7 5 (5.81%) HTTPS
8 4 (4.65%) Wireless
9 3 (3.49%) VoIP
10 1 (1.16%) LDAP
10 1 (1.16%) PBX
10 1 (1.16%) SAN
10 1 (1.16%) Unified Communications
Database & Business Intelligence
1 13 (15.12%) SQL Server
2 1 (1.16%) SQL Server 2005
2 1 (1.16%) SQL Server 2008
General
1 26 (30.23%) Finance
2 13 (15.12%) Back Office
3 5 (5.81%) Legal
4 4 (4.65%) Automotive
5 3 (3.49%) Telecoms
6 2 (2.33%) Marketing
6 2 (2.33%) Banking
6 2 (2.33%) Law
6 2 (2.33%) Manufacturing
Libraries, Frameworks & Software Standards
1 7 (8.14%) HTML
2 1 (1.16%) WAP
Miscellaneous
1 9 (10.47%) Blackberry
2 4 (4.65%) Management Information System
3 3 (3.49%) iPhone
3 3 (3.49%) Video Conferencing
4 2 (2.33%) Analytical Skills
4 2 (2.33%) iPad
4 2 (2.33%) Tandem
5 1 (1.16%) Fat Client
5 1 (1.16%) Computer Science
5 1 (1.16%) Credit Derivative
5 1 (1.16%) Derivative
5 1 (1.16%) Thin Client
5 1 (1.16%) Reference Data
Operating Systems
1 64 (74.42%) Windows
2 38 (44.19%) Windows 7
3 22 (25.58%) Windows Server 2003
4 15 (17.44%) Windows Server 2008
4 15 (17.44%) Windows Server 2012
5 13 (15.12%) Windows XP
6 5 (5.81%) Linux
7 4 (4.65%) Windows 8
8 3 (3.49%) UNIX
8 3 (3.49%) Solaris
9 2 (2.33%) Mac OS X
10 1 (1.16%) Windows Vista
10 1 (1.16%) Red Hat Enterprise Linux
Processes & Methodologies
1 14 (16.28%) Disaster Recovery
1 14 (16.28%) ITIL
2 11 (12.79%) Change Management
3 8 (9.30%) Performance Monitoring
4 4 (4.65%) Capacity Management
4 4 (4.65%) Fault Management
4 4 (4.65%) Information Security
5 3 (3.49%) Project Planning
5 3 (3.49%) Mentoring
5 3 (3.49%) Coaching
6 2 (2.33%) Project Management
6 2 (2.33%) ERP
6 2 (2.33%) Document Management
6 2 (2.33%) Digital Marketing
6 2 (2.33%) Service Delivery
7 1 (1.16%) Service Management
7 1 (1.16%) Problem Management
7 1 (1.16%) Asset Management
7 1 (1.16%) CRM
7 1 (1.16%) Data Modelling
Programming Languages
1 18 (20.93%) SQL
2 11 (12.79%) C#
3 10 (11.63%) PowerShell
4 1 (1.16%) Java
4 1 (1.16%) C++
4 1 (1.16%) Shell Script
Qualifications
1 13 (15.12%) Microsoft Certification
1 13 (15.12%) Degree
2 12 (13.95%) MCP
3 7 (8.14%) HND
4 6 (6.98%) MCSE
5 4 (4.65%) MCSA
6 3 (3.49%) A+ Certification
7 2 (2.33%) CCNA
7 2 (2.33%) Cisco Certification
7 2 (2.33%) MCDST
8 1 (1.16%) CCENT
8 1 (1.16%) VMware Certified Professional (VCP)
8 1 (1.16%) MCITP
8 1 (1.16%) CCIE
8 1 (1.16%) ITIL Certification
Quality Assurance & Compliance
1 20 (23.26%) SLA
2 11 (12.79%) ISO/IEC 27001
3 1 (1.16%) ISO 9001
System Software
1 41 (47.67%) Active Directory
2 26 (30.23%) VMware Infrastructure
3 5 (5.81%) Hyper-V
4 1 (1.16%) VMware ESX
4 1 (1.16%) XenApp
4 1 (1.16%) XenDesktop
4 1 (1.16%) vSphere
Systems Management
1 4 (4.65%) SCCM
2 1 (1.16%) SCOM
Vendors
1 66 (76.74%) Microsoft
2 27 (31.40%) VMware
3 11 (12.79%) Cisco
4 8 (9.30%) Citrix
5 2 (2.33%) CommVault
5 2 (2.33%) Red Hat
5 2 (2.33%) Google
6 1 (1.16%) Draytek
6 1 (1.16%) Sybase
6 1 (1.16%) Oracle
6 1 (1.16%) HP
6 1 (1.16%) Dell
6 1 (1.16%) Sun
6 1 (1.16%) Apple
6 1 (1.16%) Sage
Fife
HAYS INFORMATION TECHNOLOGY
Posted: 3 days ago
Edinburgh
Cathcart Associates
Salary: £20000 - £30000 per annum
Posted: 7 days ago
Glasgow
Cathcart Associates
Salary: £18000 - £22000 per annum + Good On Call + Benefits
Posted: 8 days ago
Glasgow
The People Network
Salary: £28000 - £30000 per annum + plus superb benefits
Posted: 10 days ago
Edinburgh
The People Network
Salary: £28000 - £30000 per annum + plus superb benefits
Posted: 15 days ago
Edinburgh
Cathcart Associates
Salary: £28000 - £30000 per annum + Benefits
Posted: 16 days ago
Glasgow, Scotland, United Kingdom
CDK Group
Salary: Competitive
Posted: 22 days ago
Galashiels
Cathcart Associates
Salary: £16000 - £25000 per annum + Benefits
Posted: 23 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 24 days ago