The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 139 109 133
Rank change year-on-year
-30 +24
Permanent jobs requiring an IT Support 33 56 24
As % of all permanent IT jobs located in Scotland 0.99% 1.51% 0.79%
As % of the Job Titles category 1.05% 1.60% 0.84%
Number of salaries quoted 9 34 15
Average salary £22,000 £29,000 £27,500
Average salary % change year-on-year
-24.13% +5.45%
90% offered a salary of more than £19,000 £21,500 £17,400
10% offered a salary of more than £25,600 £47,500 £37,600
UK excluding London average salary £24,500 £24,750 £23,500
% change year-on-year
-1.01% +5.31%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3133 3505 2872
As % of all permanent IT jobs located in Scotland 93.97% 94.76% 94.57%
Number of salaries quoted 2007 2252 1884
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £28,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 31 August 2015.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aberdeenshire +1 14 - -
Glasgow -5 8 £21,500 -45.22% 1
Edinburgh -20 6 £24,500 -20.32% 2
North Lanarkshire +2 4 - -
East Ayrshire - 1 £23,500 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 31 August 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 56 (76.71%) Windows
2 30 (41.10%) Windows 8
2 30 (41.10%) SLA
2 30 (41.10%) Microsoft
3 27 (36.99%) DNS
4 24 (32.88%) VoIP
4 24 (32.88%) Service Delivery
5 20 (27.40%) MS Excel
5 20 (27.40%) MS Office
6 17 (23.29%) Windows 7
7 15 (20.55%) Active Directory
8 13 (17.81%) MS Exchange
9 12 (16.44%) Windows XP
10 10 (13.70%) Citrix
10 10 (13.70%) Finance
11 9 (12.33%) Windows Server 2003
12 8 (10.96%) VMware
13 7 (9.59%) Hyper-V
13 7 (9.59%) Windows Server 2008
13 7 (9.59%) A+ Certification
13 7 (9.59%) SQL Server
14 6 (8.22%) SQL
14 6 (8.22%) SCCM
15 5 (6.85%) Windows Server 2012
15 5 (6.85%) Office 365
15 5 (6.85%) ITIL
15 5 (6.85%) MCP
15 5 (6.85%) NetApp
15 5 (6.85%) VPN
16 4 (5.48%) Microsoft Certification

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 31 August 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (17.81%) MS Exchange
2 3 (4.11%) SharePoint
3 2 (2.74%) Exchange Server 2003
3 2 (2.74%) WorkSite
3 2 (2.74%) Lync
4 1 (1.37%) Exchange Server 2010
4 1 (1.37%) SharePoint 2013
4 1 (1.37%) Exchange Server 2007
4 1 (1.37%) Blackberry Enterprise Server
4 1 (1.37%) IIS
4 1 (1.37%) IBM Notes
Applications
1 20 (27.40%) MS Office
1 20 (27.40%) MS Excel
2 3 (4.11%) MS PowerPoint
3 1 (1.37%) Photoshop
3 1 (1.37%) MS Project
3 1 (1.37%) MS Visio
3 1 (1.37%) Adobe Illustrator
3 1 (1.37%) InDesign
Business Applications
1 1 (1.37%) thinkFolio
1 1 (1.37%) Markit EDM
Cloud Services
1 5 (6.85%) Office 365
2 4 (5.48%) Microsoft Azure
Communications & Networking
1 27 (36.99%) DNS
2 24 (32.88%) VoIP
3 5 (6.85%) VPN
4 4 (5.48%) DHCP
5 2 (2.74%) ADSL
5 2 (2.74%) Broadband
5 2 (2.74%) 3G
5 2 (2.74%) Firewall
6 1 (1.37%) Wireless
6 1 (1.37%) LAN
6 1 (1.37%) PSTN
6 1 (1.37%) WAN
Database & Business Intelligence
1 7 (9.59%) SQL Server
2 1 (1.37%) Crystal Reports
General
1 10 (13.70%) Finance
2 2 (2.74%) Telecoms
Miscellaneous
1 2 (2.74%) Blackberry
2 1 (1.37%) Mainframe
2 1 (1.37%) AS400
2 1 (1.37%) Replication
2 1 (1.37%) iPhone
2 1 (1.37%) Visualisation
2 1 (1.37%) iPad
2 1 (1.37%) Analytical Skills
2 1 (1.37%) Data Centre
Operating Systems
1 56 (76.71%) Windows
2 30 (41.10%) Windows 8
3 17 (23.29%) Windows 7
4 12 (16.44%) Windows XP
5 9 (12.33%) Windows Server 2003
6 7 (9.59%) Windows Server 2008
7 5 (6.85%) Windows Server 2012
8 3 (4.11%) Mac OS X
8 3 (4.11%) Linux
9 2 (2.74%) UNIX
10 1 (1.37%) Solaris
10 1 (1.37%) Windows Mobile
10 1 (1.37%) Android
10 1 (1.37%) Windows 2000 Server
10 1 (1.37%) Apple iOS
Processes & Methodologies
1 24 (32.88%) Service Delivery
2 5 (6.85%) ITIL
3 2 (2.74%) CRM
3 2 (2.74%) ERP
3 2 (2.74%) Content Management
3 2 (2.74%) Software Distribution
3 2 (2.74%) Server Patching
4 1 (1.37%) Line Management
4 1 (1.37%) Supplier Management
4 1 (1.37%) Incident Management
4 1 (1.37%) Release Management
4 1 (1.37%) Stakeholder Engagement
4 1 (1.37%) Data Security
4 1 (1.37%) Asset Management
Programming Languages
1 6 (8.22%) SQL
2 3 (4.11%) Perl
2 3 (4.11%) PowerShell
3 1 (1.37%) Java
3 1 (1.37%) T-SQL
3 1 (1.37%) Shell Script
Qualifications
1 7 (9.59%) A+ Certification
2 5 (6.85%) MCP
3 4 (5.48%) Degree
3 4 (5.48%) NVQ Level 3
3 4 (5.48%) Microsoft Certification
4 3 (4.11%) MCSE
4 3 (4.11%) Network+ Certification
5 2 (2.74%) MCDST
5 2 (2.74%) HNC
6 1 (1.37%) HND
6 1 (1.37%) MCSA
6 1 (1.37%) MCITP
6 1 (1.37%) ITIL Certification
Quality Assurance & Compliance
1 30 (41.10%) SLA
System Software
1 15 (20.55%) Active Directory
2 7 (9.59%) Hyper-V
3 3 (4.11%) XenApp
4 1 (1.37%) VMware Infrastructure
Systems Management
1 6 (8.22%) SCCM
2 3 (4.11%) SCOM
3 2 (2.74%) WSUS
4 1 (1.37%) Business Desktop Deployment
4 1 (1.37%) McAfee ePO
Vendors
1 30 (41.10%) Microsoft
2 10 (13.70%) Citrix
3 8 (10.96%) VMware
4 5 (6.85%) NetApp
5 1 (1.37%) Lotus
5 1 (1.37%) Apple
5 1 (1.37%) Bloomberg
5 1 (1.37%) McAfee
5 1 (1.37%) Google
5 1 (1.37%) Twitter
5 1 (1.37%) CommVault
5 1 (1.37%) Oracle
5 1 (1.37%) IBM
5 1 (1.37%) Adobe
5 1 (1.37%) Sun
5 1 (1.37%) Fidessa
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £130.00 - £140.00 per day
Posted: 6 days ago
Glasgow, Lanarkshire
IBI Group (UK) Limited
Posted: 17 days ago
Edinburgh
Recruitment Genius
Salary: £18000 - £23000 per annum
Posted: 18 days ago