The statistics below represent IT jobs advertised across the Scotland region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
IT Support
UK / Scotland
Rank 117 135 112
Rank change year-on-year
+18 -23
Permanent jobs requiring an IT Support 18 21 56
As % of all permanent IT jobs located in Scotland 0.80% 0.71% 1.76%
As % of the Job Titles category 0.84% 0.74% 1.85%
Number of salaries quoted 15 16 38
Median salary £25,000 £27,500 £26,538
Median salary % change year-on-year
-9.09% +3.62%
90% offered a salary of more than £22,000 £18,500 £20,200
10% offered a salary of more than £30,500 £36,250 £31,800
UK excluding London median salary £25,000 £25,000 £24,690
% change year-on-year
- +1.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2152 2832 3035
As % of all permanent IT jobs located in Scotland 95.99% 95.58% 95.44%
Number of salaries quoted 1400 1824 1928
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £28,500 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 25 February 2017.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh 0 10 £27,000 -1.81% 1
Glasgow +27 3 £27,500 -15.38% 3
West Lothian - 2 £21,000 -
South Lanarkshire -2 1 £22,000 -18.51%
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 25 February 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring IT Support in the job title.

1 24 (70.59%) Windows
1 24 (70.59%) Active Directory
2 19 (55.88%) Microsoft
3 18 (52.94%) Windows Server 2008
3 18 (52.94%) Windows Server
4 14 (41.18%) Windows 7
5 12 (35.29%) MS Office
5 12 (35.29%) Windows Server 2012
6 11 (32.35%) SCCM
6 11 (32.35%) VPN
7 9 (26.47%) MS Excel
7 9 (26.47%) Windows 10
8 8 (23.53%) DHCP
9 7 (20.59%) DNS
9 7 (20.59%) MS Exchange
9 7 (20.59%) ITIL
10 6 (17.65%) VMware
10 6 (17.65%) Asset Management
10 6 (17.65%) Skype
11 5 (14.71%) Analytical Skills
11 5 (14.71%) Finance
11 5 (14.71%) Android
11 5 (14.71%) SQL Server
11 5 (14.71%) LAN
12 4 (11.76%) TCP/IP
12 4 (11.76%) Windows XP
12 4 (11.76%) Thin Client
12 4 (11.76%) Terminal Services
12 4 (11.76%) Windows Server 2003
12 4 (11.76%) Service Management

IT Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.59%) MS Exchange
2 4 (11.76%) Exchange Server 2010
3 2 (5.88%) Skype for Business
Applications
1 12 (35.29%) MS Office
2 9 (26.47%) MS Excel
Business Applications
1 3 (8.82%) Dynamics AX
1 3 (8.82%) Fishtalk
1 3 (8.82%) Q-Pulse
2 2 (5.88%) Dynamics GP
Cloud Services
1 3 (8.82%) Cloud Computing
1 3 (8.82%) Microsoft Azure
1 3 (8.82%) Office 365
2 2 (5.88%) Amazon AWS
3 1 (2.94%) Azure Active Directory
3 1 (2.94%) SaaS
Communications & Networking
1 11 (32.35%) VPN
2 8 (23.53%) DHCP
3 7 (20.59%) DNS
4 6 (17.65%) Skype
5 5 (14.71%) LAN
6 4 (11.76%) TCP/IP
7 2 (5.88%) ADSL
7 2 (5.88%) Firewall
7 2 (5.88%) Internet
8 1 (2.94%) LDAP
8 1 (2.94%) VLAN
8 1 (2.94%) WAN
8 1 (2.94%) Wireless
Database & Business Intelligence
1 5 (14.71%) SQL Server
2 1 (2.94%) MySQL
2 1 (2.94%) RDBMS
2 1 (2.94%) Relational Database
General
1 5 (14.71%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.94%) .NET
Miscellaneous
1 5 (14.71%) Analytical Skills
2 4 (11.76%) Data Centre
2 4 (11.76%) Fat Client
2 4 (11.76%) Thin Client
3 3 (8.82%) Computer Science
3 3 (8.82%) Driving Licence
3 3 (8.82%) iPhone
3 3 (8.82%) Management Information System
4 2 (5.88%) Blackberry
4 2 (5.88%) Hybrid Cloud
4 2 (5.88%) Video Conferencing
5 1 (2.94%) iPad
5 1 (2.94%) Security Operations Centre
Operating Systems
1 24 (70.59%) Windows
2 18 (52.94%) Windows Server
2 18 (52.94%) Windows Server 2008
3 14 (41.18%) Windows 7
4 12 (35.29%) Windows Server 2012
5 9 (26.47%) Windows 10
6 5 (14.71%) Android
7 4 (11.76%) Windows Server 2003
7 4 (11.76%) Windows XP
8 3 (8.82%) Windows Mobile
9 2 (5.88%) Linux
10 1 (2.94%) Apple iOS
10 1 (2.94%) Windows 8
10 1 (2.94%) Windows Vista
Processes & Methodologies
1 7 (20.59%) ITIL
2 6 (17.65%) Asset Management
3 4 (11.76%) Service Management
4 3 (8.82%) Compliance Management
5 2 (5.88%) CRM
5 2 (5.88%) Knowledge Management
5 2 (5.88%) People Management
5 2 (5.88%) Workflow
6 1 (2.94%) Agile Software Development
6 1 (2.94%) Business Analysis
6 1 (2.94%) Change Management
6 1 (2.94%) Data Analysis
6 1 (2.94%) Disaster Recovery
6 1 (2.94%) ITIL V3
6 1 (2.94%) ITSM
6 1 (2.94%) Practice Management
6 1 (2.94%) Presales
6 1 (2.94%) Problem Management
6 1 (2.94%) SIEM
6 1 (2.94%) Trend Analysis
Programming Languages
1 2 (5.88%) Python
1 2 (5.88%) SQL
1 2 (5.88%) VBA
2 1 (2.94%) Perl
2 1 (2.94%) PHP
2 1 (2.94%) PowerShell
Qualifications
1 3 (8.82%) Degree
2 2 (5.88%) MCSE
2 2 (5.88%) Microsoft Certification
3 1 (2.94%) CCNA
3 1 (2.94%) Cisco Certification
3 1 (2.94%) SC Cleared
3 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 2 (5.88%) Disclosure Scotland
1 2 (5.88%) SLA
System Software
1 24 (70.59%) Active Directory
2 4 (11.76%) Hyper-V
2 4 (11.76%) Terminal Services
2 4 (11.76%) VMware Infrastructure
Systems Management
1 11 (32.35%) SCCM
2 4 (11.76%) DameWare
3 1 (2.94%) SCOM
3 1 (2.94%) SCSM
Vendors
1 19 (55.88%) Microsoft
2 6 (17.65%) VMware
3 3 (8.82%) Cisco
4 2 (5.88%) Apple
4 2 (5.88%) Avaya
4 2 (5.88%) HP
4 2 (5.88%) iManage
4 2 (5.88%) Interwoven
4 2 (5.88%) MobileIron
4 2 (5.88%) Oracle
4 2 (5.88%) Sage
5 1 (2.94%) Citrix
5 1 (2.94%) Dell
5 1 (2.94%) Mitel
5 1 (2.94%) Xerox
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Salary: £20000 - £26000 per annum + + Great Benefits
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