The statistics below represent IT jobs advertised across the Scotland region that had IT Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Support
Rank 121 134 113
Rank change year-on-year
+13 -21
Permanent jobs requiring an IT Support 18 28 54
As % of all permanent IT jobs located in Scotland 0.76% 0.91% 1.70%
As % of the Job Titles category 0.79% 0.96% 1.75%
Number of salaries quoted 14 18 33
Median salary £25,994 £32,000 £30,000
Median salary % change year-on-year
-18.76% +6.66%
90% offered a salary of more than £22,000 £24,000 £18,400
10% offered a salary of more than £30,500 £40,500 £34,500
UK excluding London median salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2269 2925 3090
As % of all permanent IT jobs located in Scotland 95.62% 95.40% 97.32%
Number of salaries quoted 1442 1903 2034
Median salary £41,500 £42,500 £40,000
Median salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £60,000 £61,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

IT Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured IT Support in the job title.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 8 December 2016.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +15 7 £26,586 -12.83% 1
Glasgow +17 5 £25,402 -20.61% 1
Argyll and Bute - 3 £30,500 -
Aberdeen +1 1 £15,000 -34.06%
South Lanarkshire -4 1 £22,000 -18.51% 1
Angus - 1 £22,500 -
IT Support
UK

IT Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 8 December 2016, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring IT Support in the job title.

1 22 (64.71%) Windows
2 19 (55.88%) Active Directory
3 18 (52.94%) Microsoft
4 13 (38.24%) Windows Server 2008
4 13 (38.24%) Windows Server
5 12 (35.29%) Windows 7
5 12 (35.29%) Windows Server 2012
6 11 (32.35%) DHCP
6 11 (32.35%) DNS
6 11 (32.35%) VMware
7 9 (26.47%) MS Excel
7 9 (26.47%) MS Office
7 9 (26.47%) Hyper-V
7 9 (26.47%) VMware Infrastructure
8 8 (23.53%) MS Exchange
8 8 (23.53%) Windows 10
9 7 (20.59%) SQL Server
10 5 (14.71%) Android
10 5 (14.71%) Asset Management
10 5 (14.71%) ITIL
10 5 (14.71%) TCP/IP
10 5 (14.71%) VPN
10 5 (14.71%) Data Centre
10 5 (14.71%) Driving Licence
11 4 (11.76%) Cisco
11 4 (11.76%) HP
11 4 (11.76%) SQL
11 4 (11.76%) Office 365
11 4 (11.76%) SCCM
12 3 (8.82%) Windows Mobile

IT Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (23.53%) MS Exchange
2 3 (8.82%) Exchange Server 2010
3 2 (5.88%) IBM Domino
3 2 (5.88%) IBM Notes
4 1 (2.94%) Skype for Business
Applications
1 9 (26.47%) MS Excel
1 9 (26.47%) MS Office
Business Applications
1 3 (8.82%) Dynamics AX
2 1 (2.94%) Dynamics GP
Cloud Services
1 4 (11.76%) Office 365
2 2 (5.88%) Cloud Computing
2 2 (5.88%) Microsoft Azure
3 1 (2.94%) Amazon AWS
3 1 (2.94%) Azure Active Directory
3 1 (2.94%) SaaS
Communications & Networking
1 11 (32.35%) DHCP
1 11 (32.35%) DNS
2 5 (14.71%) TCP/IP
2 5 (14.71%) VPN
3 3 (8.82%) Firewall
3 3 (8.82%) VoIP
3 3 (8.82%) Wireless
4 2 (5.88%) Internet
4 2 (5.88%) NAS
4 2 (5.88%) SAN
5 1 (2.94%) ADSL
5 1 (2.94%) LAN
5 1 (2.94%) LDAP
5 1 (2.94%) Skype
5 1 (2.94%) VLAN
5 1 (2.94%) WAN
Database & Business Intelligence
1 7 (20.59%) SQL Server
2 1 (2.94%) Crystal Reports
2 1 (2.94%) RDBMS
2 1 (2.94%) Relational Database
General
1 3 (8.82%) Finance
2 1 (2.94%) Pharmaceutical
2 1 (2.94%) Retail
2 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.82%) .NET
2 2 (5.88%) ASP.NET
Miscellaneous
1 5 (14.71%) Data Centre
1 5 (14.71%) Driving Licence
2 3 (8.82%) Computer Science
2 3 (8.82%) Fat Client
2 3 (8.82%) iPhone
2 3 (8.82%) Thin Client
3 2 (5.88%) Analytical Skills
3 2 (5.88%) Clustering
3 2 (5.88%) Management Information System
4 1 (2.94%) Blackberry
4 1 (2.94%) Hybrid Cloud
4 1 (2.94%) iPad
4 1 (2.94%) Video Conferencing
Operating Systems
1 22 (64.71%) Windows
2 13 (38.24%) Windows Server
2 13 (38.24%) Windows Server 2008
3 12 (35.29%) Windows 7
3 12 (35.29%) Windows Server 2012
4 8 (23.53%) Windows 10
5 5 (14.71%) Android
6 3 (8.82%) Linux
6 3 (8.82%) Windows Mobile
7 2 (5.88%) Windows Server 2003
8 1 (2.94%) Apple iOS
8 1 (2.94%) Windows 8
8 1 (2.94%) Windows Vista
8 1 (2.94%) Windows XP
Processes & Methodologies
1 5 (14.71%) Asset Management
1 5 (14.71%) ITIL
2 3 (8.82%) Compliance Management
3 2 (5.88%) Disaster Recovery
3 2 (5.88%) Mobile Device Management
3 2 (5.88%) Service Management
4 1 (2.94%) Business Analysis
4 1 (2.94%) Change Management
4 1 (2.94%) CRM
4 1 (2.94%) Cybersecurity
4 1 (2.94%) DevOps
4 1 (2.94%) Knowledge Management
4 1 (2.94%) Mentoring
4 1 (2.94%) Multi-Factor Authentication
4 1 (2.94%) People Management
4 1 (2.94%) Presales
4 1 (2.94%) Process Improvement
4 1 (2.94%) Time Management
Programming Languages
1 4 (11.76%) SQL
2 1 (2.94%) Perl
2 1 (2.94%) Python
Qualifications
1 2 (5.88%) Degree
1 2 (5.88%) MCSE
1 2 (5.88%) Microsoft Certification
2 1 (2.94%) CCNA
2 1 (2.94%) Cisco Certification
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 2 (5.88%) Disclosure Scotland
1 2 (5.88%) SLA
System Software
1 19 (55.88%) Active Directory
2 9 (26.47%) Hyper-V
2 9 (26.47%) VMware Infrastructure
3 2 (5.88%) Terminal Services
3 2 (5.88%) XenApp
4 1 (2.94%) Virtual Desktop
Systems Management
1 4 (11.76%) SCCM
2 2 (5.88%) Microsoft Clustering
3 1 (2.94%) Backup Exec
3 1 (2.94%) FortiGate
3 1 (2.94%) SCOM
3 1 (2.94%) SCSM
Vendors
1 18 (52.94%) Microsoft
2 11 (32.35%) VMware
3 4 (11.76%) Cisco
3 4 (11.76%) HP
4 3 (8.82%) Citrix
5 2 (5.88%) Apple
5 2 (5.88%) Lotus
6 1 (2.94%) Avaya
6 1 (2.94%) Dell
6 1 (2.94%) iManage
6 1 (2.94%) Interwoven
6 1 (2.94%) Mitel
6 1 (2.94%) MobileIron
6 1 (2.94%) Oracle
6 1 (2.94%) Sage
6 1 (2.94%) Veeam
6 1 (2.94%) Xerox
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