The first table below looks at the demand for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 123 135 137
Rank change year-on-year
+12 +2
Permanent jobs requiring an IT Support 48 25 15
As % of all permanent IT jobs located in Scotland 1.31% 0.76% 0.47%
As % of the Job Titles category 1.38% 0.80% 0.50%
Number of salaries quoted 25 13 12
Average salary £30,000 £29,500 £22,750
Average salary % change year-on-year
+1.69% +29.67%
90% offered a salary of more than £21,750 £18,900 £20,200
10% offered a salary of more than £47,500 £39,400 £25,900
UK excluding London average salary £24,500 £24,000 £25,000
% change year-on-year
+2.08% -4.00%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3480 3127 2971
As % of all permanent IT jobs located in Scotland 94.87% 95.48% 92.73%
Number of salaries quoted 2288 2075 2074
Average salary £40,000 £40,500 £38,000
Average salary % change year-on-year
-1.23% +6.57%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support
UK

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 23 July 2014.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +1 21 £31,000 +15.88% 2
Glasgow -9 9 - - 2
North Lanarkshire - 9 £31,000 -
Aberdeen +12 3 £27,500 +18.27%
South Lanarkshire - 1 - -
Scottish Borders - 1 - -
Aberdeenshire - 1 £20,500 - 1
Midlothian - 1 £21,500 -
Lothian - 1 £21,500 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 23 July 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 52 (76.47%) Windows
2 30 (44.12%) Microsoft
3 26 (38.24%) Active Directory
3 26 (38.24%) MS Excel
4 23 (33.82%) MS Exchange
4 23 (33.82%) Microsoft Certification
4 23 (33.82%) Windows 7
5 22 (32.35%) Windows Server 2008
6 21 (30.88%) VMware
6 21 (30.88%) Windows Server 2012
7 19 (27.94%) DNS
7 19 (27.94%) SQL
8 18 (26.47%) MCSE
8 18 (26.47%) Windows Server 2003
9 17 (25.00%) MCITP
9 17 (25.00%) VMware Infrastructure
10 15 (22.06%) MCSA
11 14 (20.59%) ITIL
11 14 (20.59%) DHCP
12 13 (19.12%) SQL Server
12 13 (19.12%) MS Office
12 13 (19.12%) MCTS
12 13 (19.12%) Exchange Server 2010
13 12 (17.65%) Exchange Server 2007
14 11 (16.18%) Citrix
14 11 (16.18%) SAN
15 10 (14.71%) TCP/IP
16 9 (13.24%) Cisco
16 9 (13.24%) SharePoint
17 8 (11.76%) LAN

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 23 July 2014, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (33.82%) MS Exchange
2 13 (19.12%) Exchange Server 2010
3 12 (17.65%) Exchange Server 2007
4 9 (13.24%) SharePoint
5 6 (8.82%) CMS
6 4 (5.88%) Blackberry Enterprise Server
7 3 (4.41%) IIS
8 2 (2.94%) IBM Notes
8 2 (2.94%) Apache
8 2 (2.94%) Lync
8 2 (2.94%) SharePoint 2013
9 1 (1.47%) Gentran
9 1 (1.47%) SharePoint 2010
Applications
1 26 (38.24%) MS Excel
2 13 (19.12%) MS Office
Business Applications
1 1 (1.47%) Dynamics GP
Cloud Services
1 4 (5.88%) Microsoft Azure
2 2 (2.94%) Office 365
3 1 (1.47%) Taleo
Communications & Networking
1 19 (27.94%) DNS
2 14 (20.59%) DHCP
3 11 (16.18%) SAN
4 10 (14.71%) TCP/IP
5 8 (11.76%) LAN
6 6 (8.82%) Wireless
7 5 (7.35%) Firewall
8 4 (5.88%) HTTPS
8 4 (5.88%) WAN
8 4 (5.88%) SMTP
8 4 (5.88%) VPN
8 4 (5.88%) FTP
8 4 (5.88%) HTTP
9 3 (4.41%) iSCSI
10 2 (2.94%) NAS
10 2 (2.94%) BGP
10 2 (2.94%) VoIP
11 1 (1.47%) Wi-Fi
Database & Business Intelligence
1 13 (19.12%) SQL Server
2 4 (5.88%) SQL Server 2008
3 3 (4.41%) SQL Server 2005
4 2 (2.94%) MySQL
4 2 (2.94%) Crystal Reports
5 1 (1.47%) SQL Server 2012
Development Applications
1 2 (2.94%) Subversion
1 2 (2.94%) Maven
1 2 (2.94%) Jenkins
General
1 5 (7.35%) Finance
2 2 (2.94%) Legal
2 2 (2.94%) Multimedia
2 2 (2.94%) Marketing
3 1 (1.47%) Pharmaceutical
3 1 (1.47%) Manufacturing
3 1 (1.47%) Military
3 1 (1.47%) Law
Libraries, Frameworks & Software Standards
1 4 (5.88%) HTML
2 2 (2.94%) .NET
2 2 (2.94%) WAP
3 1 (1.47%) COM
Miscellaneous
1 8 (11.76%) Blackberry
2 6 (8.82%) Management Information System
2 6 (8.82%) iPad
3 3 (4.41%) Clustering
4 2 (2.94%) Thin Client
4 2 (2.94%) Fat Client
4 2 (2.94%) iPhone
5 1 (1.47%) Client/Server
5 1 (1.47%) PDA
5 1 (1.47%) Computer Science
Operating Systems
1 52 (76.47%) Windows
2 23 (33.82%) Windows 7
3 22 (32.35%) Windows Server 2008
4 21 (30.88%) Windows Server 2012
5 18 (26.47%) Windows Server 2003
6 7 (10.29%) Windows XP
7 4 (5.88%) Linux
8 3 (4.41%) Ubuntu
9 2 (2.94%) UNIX
9 2 (2.94%) CentOS
10 1 (1.47%) Debian
10 1 (1.47%) Mac OS X
Processes & Methodologies
1 14 (20.59%) ITIL
2 6 (8.82%) Disaster Recovery
3 5 (7.35%) Performance Monitoring
4 4 (5.88%) Fault Management
4 4 (5.88%) Change Control
4 4 (5.88%) Capacity Management
4 4 (5.88%) Problem Management
4 4 (5.88%) Information Security
4 4 (5.88%) Asset Management
4 4 (5.88%) Change Management
5 3 (4.41%) Capacity Planning
6 2 (2.94%) Service Delivery
6 2 (2.94%) E-Commerce
7 1 (1.47%) ERP
7 1 (1.47%) PRINCE
7 1 (1.47%) Configuration Management
7 1 (1.47%) Project Management
7 1 (1.47%) PRINCE2
7 1 (1.47%) CRM
7 1 (1.47%) Business Analysis
Programming Languages
1 19 (27.94%) SQL
2 8 (11.76%) C#
3 6 (8.82%) T-SQL
4 4 (5.88%) PowerShell
5 2 (2.94%) Java
5 2 (2.94%) Perl
Qualifications
1 23 (33.82%) Microsoft Certification
2 18 (26.47%) MCSE
3 17 (25.00%) MCITP
4 15 (22.06%) MCSA
5 13 (19.12%) MCTS
6 6 (8.82%) MCP
7 5 (7.35%) Degree
8 3 (4.41%) ITIL Certification
9 1 (1.47%) MCDST
9 1 (1.47%) HND
9 1 (1.47%) CCNA
9 1 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 5 (7.35%) SLA
2 4 (5.88%) ISO/IEC 27001
2 4 (5.88%) ISO 9001
System Software
1 26 (38.24%) Active Directory
2 17 (25.00%) VMware Infrastructure
3 6 (8.82%) Hyper-V
4 2 (2.94%) XenApp
5 1 (1.47%) VMware ESXi
Systems Management
1 8 (11.76%) SCCM
2 5 (7.35%) Norton AntiVirus
3 4 (5.88%) Backup Exec
4 3 (4.41%) SCOM
5 2 (2.94%) SCVMM
6 1 (1.47%) Puppet
6 1 (1.47%) Opscode Chef
6 1 (1.47%) SCOrch
Vendors
1 30 (44.12%) Microsoft
2 21 (30.88%) VMware
3 11 (16.18%) Citrix
4 9 (13.24%) Cisco
5 6 (8.82%) HP
5 6 (8.82%) Symantec
6 5 (7.35%) Apple
6 5 (7.35%) Dell
6 5 (7.35%) EMC
7 4 (5.88%) Juniper
7 4 (5.88%) Meru Networks
7 4 (5.88%) Veeam
8 2 (2.94%) Rackspace
8 2 (2.94%) Lotus
8 2 (2.94%) Sage
8 2 (2.94%) Salesforce.com
9 1 (1.47%) Kofax
9 1 (1.47%) Red Hat
9 1 (1.47%) CommVault
9 1 (1.47%) NetApp
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