The table below looks at the statistics for the IT Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 112 157 133
Rank change year-on-year
+45 -24
Permanent jobs requiring an IT Support 40 16 24
As % of all permanent IT jobs located in Scotland 1.35% 0.42% 0.75%
As % of the Job Titles category 1.45% 0.44% 0.79%
Number of salaries quoted 25 14 18
Average salary £22,500 £30,000 £22,500
Average salary % change year-on-year
-25.00% +33.33%
90% offered a salary of more than £15,750 £21,750 £18,350
10% offered a salary of more than £30,000 £34,550 £37,900
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2758 3633 3028
As % of all permanent IT jobs located in Scotland 93.40% 94.83% 94.89%
Number of salaries quoted 1737 2378 1810
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,150 £27,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Scotland region.

IT Support Salary Trend in Scotland

IT Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing IT Support across the Scotland region over the 3 months to 22 May 2015.

IT Support Salary Histogram in Scotland

IT Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 15 £16,500 -45.45% 3
Edinburgh +26 14 £23,500 -20.33%
Aberdeenshire - 7 £20,000 - 1
Aberdeen +18 1 £28,000 -6.66%
West Lothian - 1 £25,000 -
West Dunbartonshire - 1 £22,500 -
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 22 May 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 63 (75.00%) Windows
2 51 (60.71%) Microsoft
3 37 (44.05%) Active Directory
4 29 (34.52%) MS Exchange
5 28 (33.33%) MS Office
6 26 (30.95%) Windows 7
7 21 (25.00%) VMware
8 20 (23.81%) SLA
9 19 (22.62%) Finance
10 18 (21.43%) MS Excel
11 17 (20.24%) DNS
11 17 (20.24%) VMware Infrastructure
11 17 (20.24%) Windows 8
12 15 (17.86%) Windows Server 2008
13 13 (15.48%) Windows XP
14 12 (14.29%) Degree
15 11 (13.10%) Citrix
15 11 (13.10%) Windows Server 2003
16 10 (11.90%) SQL
17 9 (10.71%) DHCP
17 9 (10.71%) Microsoft Certification
17 9 (10.71%) Exchange Server 2010
18 8 (9.52%) Service Delivery
18 8 (9.52%) VPN
18 8 (9.52%) VoIP
19 7 (8.33%) WAN
19 7 (8.33%) LAN
19 7 (8.33%) HND
19 7 (8.33%) Windows Server 2012
19 7 (8.33%) Hyper-V

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 22 May 2015, IT jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (34.52%) MS Exchange
2 9 (10.71%) Exchange Server 2010
3 5 (5.95%) SharePoint
4 4 (4.76%) Blackberry Enterprise Server
4 4 (4.76%) Exchange Server 2007
5 3 (3.57%) Exchange Server 2013
5 3 (3.57%) WorkSite
6 2 (2.38%) IIS
6 2 (2.38%) Exchange Server 2003
6 2 (2.38%) Lync
7 1 (1.19%) SharePoint 2013
7 1 (1.19%) GroupWise
Applications
1 28 (33.33%) MS Office
2 18 (21.43%) MS Excel
3 2 (2.38%) MS PowerPoint
4 1 (1.19%) Adobe Illustrator
4 1 (1.19%) InDesign
4 1 (1.19%) MS Project
4 1 (1.19%) Photoshop
4 1 (1.19%) MS Visio
Business Applications
1 1 (1.19%) Markit EDM
1 1 (1.19%) thinkFolio
Cloud Services
1 2 (2.38%) Google Apps
1 2 (2.38%) Office 365
Communications & Networking
1 17 (20.24%) DNS
2 9 (10.71%) DHCP
3 8 (9.52%) VPN
3 8 (9.52%) VoIP
4 7 (8.33%) WAN
4 7 (8.33%) LAN
5 6 (7.14%) Firewall
5 6 (7.14%) Wi-Fi
6 4 (4.76%) Wireless
7 2 (2.38%) TCP/IP
8 1 (1.19%) Unified Communications
8 1 (1.19%) PSTN
Database & Business Intelligence
1 6 (7.14%) SQL Server
2 1 (1.19%) Crystal Reports
General
1 19 (22.62%) Finance
2 6 (7.14%) Back Office
3 4 (4.76%) Telecoms
4 3 (3.57%) Marketing
4 3 (3.57%) Automotive
5 2 (2.38%) Law
5 2 (2.38%) Legal
5 2 (2.38%) Banking
Miscellaneous
1 6 (7.14%) Blackberry
2 3 (3.57%) Analytical Skills
3 2 (2.38%) Social Media
4 1 (1.19%) Visualisation
4 1 (1.19%) iPad
4 1 (1.19%) iPhone
4 1 (1.19%) Replication
4 1 (1.19%) AS400
Operating Systems
1 63 (75.00%) Windows
2 26 (30.95%) Windows 7
3 17 (20.24%) Windows 8
4 15 (17.86%) Windows Server 2008
5 13 (15.48%) Windows XP
6 11 (13.10%) Windows Server 2003
7 7 (8.33%) Windows Server 2012
8 5 (5.95%) Mac OS X
9 4 (4.76%) Linux
10 2 (2.38%) UNIX
10 2 (2.38%) Windows Mobile
11 1 (1.19%) Apple iOS
11 1 (1.19%) Windows 2000 Server
11 1 (1.19%) Android
11 1 (1.19%) Windows Vista
11 1 (1.19%) Solaris
Processes & Methodologies
1 8 (9.52%) Service Delivery
2 6 (7.14%) Coaching
2 6 (7.14%) ITIL
2 6 (7.14%) Disaster Recovery
3 4 (4.76%) ERP
3 4 (4.76%) Mentoring
4 3 (3.57%) Digital Marketing
4 3 (3.57%) Project Planning
5 2 (2.38%) CRM
6 1 (1.19%) Mobile Device Management
6 1 (1.19%) Stakeholder Engagement
6 1 (1.19%) Release Management
6 1 (1.19%) Incident Management
6 1 (1.19%) Asset Management
6 1 (1.19%) Supplier Management
6 1 (1.19%) Data Security
6 1 (1.19%) Service Management
6 1 (1.19%) Change Management
6 1 (1.19%) PRINCE2
Programming Languages
1 10 (11.90%) SQL
2 1 (1.19%) Java
2 1 (1.19%) Perl
2 1 (1.19%) Shell Script
Qualifications
1 12 (14.29%) Degree
2 9 (10.71%) Microsoft Certification
3 7 (8.33%) HND
4 6 (7.14%) MCSE
5 4 (4.76%) MCP
5 4 (4.76%) MCSA
5 4 (4.76%) A+ Certification
6 3 (3.57%) Network+ Certification
7 2 (2.38%) HNC
7 2 (2.38%) MCDST
8 1 (1.19%) MCITP
8 1 (1.19%) ITIL Certification
Quality Assurance & Compliance
1 20 (23.81%) SLA
System Software
1 37 (44.05%) Active Directory
2 17 (20.24%) VMware Infrastructure
3 7 (8.33%) Hyper-V
4 3 (3.57%) XenApp
5 2 (2.38%) XenDesktop
6 1 (1.19%) vSphere
Systems Management
1 4 (4.76%) SCCM
2 2 (2.38%) SCOM
3 1 (1.19%) McAfee ePO
3 1 (1.19%) Business Desktop Deployment
Vendors
1 51 (60.71%) Microsoft
2 21 (25.00%) VMware
3 11 (13.10%) Citrix
4 5 (5.95%) Cisco
5 3 (3.57%) Google
5 3 (3.57%) NetApp
6 2 (2.38%) Juniper
6 2 (2.38%) HP
6 2 (2.38%) Apple
6 2 (2.38%) Oracle
7 1 (1.19%) Twitter
7 1 (1.19%) SonicWALL
7 1 (1.19%) Draytek
7 1 (1.19%) Altiris
7 1 (1.19%) Bloomberg
7 1 (1.19%) McAfee
7 1 (1.19%) CommVault
7 1 (1.19%) Novell
7 1 (1.19%) IBM
7 1 (1.19%) Fidessa
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Salary: £18000 - £24000 per annum + £800 bonus
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Salary: Unrivalled Bonus + Benefits
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