The first table below looks at the demand for ITSM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 103 - 87
Rank change year-on-year
- 0
Permanent jobs citing ITSM 4 0 1
As % of all permanent IT jobs located in Edinburgh 0.27% - 0.087%
As % of the Processes & Methodologies category 0.33% - 0.11%
Number of salaries quoted 2 0 0
Average salary £35,000 - -
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1218 1039 902
As % of all permanent IT jobs located in Edinburgh 82.97% 84.75% 78.23%
Number of salaries quoted 804 649 615
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Scotland

ITSM
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

ITSM Salary Trend in Edinburgh

ITSM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 1 August 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 15 (83.33%) Service Management
2 12 (66.67%) ITIL
3 8 (44.44%) Project Management
4 7 (38.89%) Remedy
4 7 (38.89%) Remedy ITSM
5 4 (22.22%) HP
5 4 (22.22%) E-Learning
5 4 (22.22%) Multimedia
6 3 (16.67%) Asset Management
6 3 (16.67%) Finance
6 3 (16.67%) Service Delivery
6 3 (16.67%) Change Management
6 3 (16.67%) ITIL Certification
6 3 (16.67%) Configuration Management
6 3 (16.67%) MS Office
6 3 (16.67%) Microsoft
6 3 (16.67%) Problem Management
6 3 (16.67%) Data Entry
6 3 (16.67%) Supplier Management
6 3 (16.67%) assyst
6 3 (16.67%) Incident Management
6 3 (16.67%) Marketing
6 3 (16.67%) Business Development
6 3 (16.67%) Social Media
7 2 (11.11%) Continuous Improvement
7 2 (11.11%) Business Continuity Planning
7 2 (11.11%) Degree
7 2 (11.11%) Adobe Captivate
7 2 (11.11%) IT Governance
7 2 (11.11%) HTML5

ITSM
Top Related IT Skills in Edinburgh by Category

For the 6 months to 1 August 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (16.67%) MS Office
2 2 (11.11%) Adobe Captivate
Business Applications
1 7 (38.89%) Remedy ITSM
2 3 (16.67%) assyst
General
1 4 (22.22%) Multimedia
2 3 (16.67%) Finance
2 3 (16.67%) Marketing
3 2 (11.11%) Publishing
4 1 (5.56%) Banking
4 1 (5.56%) Retail
4 1 (5.56%) Law
4 1 (5.56%) Advertising
Job Titles
1 5 (27.78%) Analyst
2 3 (16.67%) Service Analyst
2 3 (16.67%) Incident Manager
2 3 (16.67%) Service Management Analyst
3 2 (11.11%) Designer
3 2 (11.11%) Training Consultant
3 2 (11.11%) Consultant
3 2 (11.11%) Risk Analyst
3 2 (11.11%) Instructional Designer
4 1 (5.56%) Environment Manager
4 1 (5.56%) Problem Manager
4 1 (5.56%) Incident & Problem Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML5
1 2 (11.11%) HTML
1 2 (11.11%) Flash
Miscellaneous
1 4 (22.22%) E-Learning
2 3 (16.67%) Social Media
Processes & Methodologies
1 15 (83.33%) Service Management
2 12 (66.67%) ITIL
3 8 (44.44%) Project Management
4 3 (16.67%) Asset Management
4 3 (16.67%) Service Delivery
4 3 (16.67%) Change Management
4 3 (16.67%) Configuration Management
4 3 (16.67%) Problem Management
4 3 (16.67%) Data Entry
4 3 (16.67%) Supplier Management
4 3 (16.67%) Incident Management
4 3 (16.67%) Business Development
5 2 (11.11%) Continuous Improvement
5 2 (11.11%) Business Continuity Planning
5 2 (11.11%) IT Governance
5 2 (11.11%) Risk Analysis
5 2 (11.11%) PRINCE2
5 2 (11.11%) BCP
5 2 (11.11%) Disaster Recovery
5 2 (11.11%) Data Security
Qualifications
1 3 (16.67%) ITIL Certification
2 2 (11.11%) Degree
3 1 (5.56%) CIPD
Quality Assurance & Compliance
1 1 (5.56%) SLA
Vendors
1 7 (38.89%) Remedy
2 4 (22.22%) HP
3 3 (16.67%) Microsoft
4 2 (11.11%) Adobe