The table below looks at the statistics for ITSM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 74 90 110
Rank change year-on-year
+16 +20
Permanent jobs citing ITSM 18 22 2
As % of all permanent IT jobs located in Edinburgh 1.57% 1.37% 0.14%
As % of the Processes & Methodologies category 1.72% 1.52% 0.16%
Number of salaries quoted 14 13 0
Median salary £50,000 £39,500 -
Median salary % change year-on-year
+26.58% -
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1046 1449 1278
As % of all permanent IT jobs located in Edinburgh 91.51% 90.45% 86.94%
Number of salaries quoted 739 907 867
Median salary £47,750 £44,000 £41,500
Median salary % change year-on-year
+8.52% +6.02%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

ITSM Salary Trend in Edinburgh

ITSM
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing ITSM across the Edinburgh region over the 3 months to 28 September 2016.

ITSM Salary Histogram in Edinburgh

ITSM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 28 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for ITSM.

1 36 (81.82%) Service Management
2 29 (65.91%) ITIL
3 23 (52.27%) Degree
4 22 (50.00%) Finance
5 20 (45.45%) COBIT
6 14 (31.82%) ITIL V3
6 14 (31.82%) Analytical Skills
7 12 (27.27%) ServiceNow
8 11 (25.00%) Supplier Management
9 9 (20.45%) Law
9 9 (20.45%) FrontRange
9 9 (20.45%) IT Governance
9 9 (20.45%) Marketing
9 9 (20.45%) Risk Management
9 9 (20.45%) Business Transformation
9 9 (20.45%) Portfolio Management
9 9 (20.45%) Continuous Improvement
9 9 (20.45%) Test Strategy
9 9 (20.45%) Performance Management
9 9 (20.45%) Data Centre
10 7 (15.91%) ITIL Certification
10 7 (15.91%) assyst
10 7 (15.91%) Presales
10 7 (15.91%) IT Asset Management
11 5 (11.36%) SharePoint
11 5 (11.36%) Retail
12 4 (9.09%) Penetration Testing
12 4 (9.09%) ISO/IEC 27001
12 4 (9.09%) Risk Analysis
12 4 (9.09%) XML

ITSM
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.36%) SharePoint
2 1 (2.27%) MS Exchange
Applications
1 2 (4.55%) MS Excel
Business Applications
1 7 (15.91%) assyst
2 3 (6.82%) Oracle ERP
2 3 (6.82%) Remedy ITSM
3 2 (4.55%) Eloqua
4 1 (2.27%) Sage CRM
Cloud Services
1 1 (2.27%) Office 365
Database & Business Intelligence
1 3 (6.82%) BusinessObjects
1 3 (6.82%) MS Access
2 2 (4.55%) SQL Server
3 1 (2.27%) RDBMS
3 1 (2.27%) Relational Database
3 1 (2.27%) SQL Server Reporting Services
General
1 22 (50.00%) Finance
2 9 (20.45%) Law
2 9 (20.45%) Marketing
3 5 (11.36%) Retail
4 3 (6.82%) Banking
4 3 (6.82%) Retail Banking
5 1 (2.27%) Billing
Job Titles
1 17 (38.64%) Consultant
2 11 (25.00%) IT Manager
3 9 (20.45%) Management Consultant
3 9 (20.45%) Service Management Consultant
4 8 (18.18%) Analyst
5 7 (15.91%) ITSM Consultant
5 7 (15.91%) Presales Consultant
6 6 (13.64%) Service Manager
7 5 (11.36%) IT Services Manager
8 4 (9.09%) Applications Support
8 4 (9.09%) IT Analyst
8 4 (9.09%) IT Security Manager
8 4 (9.09%) Security Manager
9 3 (6.82%) Applications Support Analyst
9 3 (6.82%) Service Analyst
9 3 (6.82%) Support Analyst
10 2 (4.55%) Help Desk Manager
10 2 (4.55%) Help Desk Support
10 2 (4.55%) Sales Executive
10 2 (4.55%) Senior Analyst
Libraries, Frameworks & Software Standards
1 4 (9.09%) XML
2 3 (6.82%) CGI
3 2 (4.55%) .NET
4 1 (2.27%) ASP.NET
4 1 (2.27%) HTML
4 1 (2.27%) REST
4 1 (2.27%) SOAP
4 1 (2.27%) WCF
4 1 (2.27%) Web Services
4 1 (2.27%) WPF
Miscellaneous
1 14 (31.82%) Analytical Skills
2 9 (20.45%) Data Centre
3 1 (2.27%) Computer Science
3 1 (2.27%) Statistics
Operating Systems
1 3 (6.82%) Unix
2 1 (2.27%) Windows
2 1 (2.27%) Windows Server
Processes & Methodologies
1 36 (81.82%) Service Management
2 29 (65.91%) ITIL
3 14 (31.82%) ITIL V3
4 11 (25.00%) Supplier Management
5 9 (20.45%) Business Transformation
5 9 (20.45%) Continuous Improvement
5 9 (20.45%) IT Governance
5 9 (20.45%) Performance Management
5 9 (20.45%) Portfolio Management
5 9 (20.45%) Risk Management
5 9 (20.45%) Test Strategy
6 7 (15.91%) IT Asset Management
6 7 (15.91%) Presales
7 4 (9.09%) Data Security
7 4 (9.09%) Disaster Recovery
7 4 (9.09%) Line Management
7 4 (9.09%) Risk Analysis
7 4 (9.09%) Security Management
7 4 (9.09%) Security Testing
7 4 (9.09%) Service Delivery
Programming Languages
1 4 (9.09%) PL/SQL
1 4 (9.09%) SQL
2 2 (4.55%) C#
2 2 (4.55%) JavaScript
3 1 (2.27%) Java
3 1 (2.27%) Shell Script
Qualifications
1 23 (52.27%) Degree
2 7 (15.91%) ITIL Certification
3 4 (9.09%) CISM
3 4 (9.09%) CISSP
4 3 (6.82%) SC Cleared
4 3 (6.82%) Security Cleared
Quality Assurance & Compliance
1 20 (45.45%) COBIT
2 4 (9.09%) ISO/IEC 27001
2 4 (9.09%) SLA
System Software
1 1 (2.27%) Active Directory
1 1 (2.27%) VMware Infrastructure
Vendors
1 12 (27.27%) ServiceNow
2 9 (20.45%) FrontRange
3 4 (9.09%) Oracle
4 3 (6.82%) Northgate
4 3 (6.82%) Remedy
5 2 (4.55%) Microsoft
6 1 (2.27%) Sage
6 1 (2.27%) VMware
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