The first table below looks at the demand for ITSM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 96 85 91
Rank change year-on-year
-11 +6
Permanent jobs citing ITSM 14 5 6
As % of all permanent IT jobs located in Edinburgh 0.84% 0.46% 0.42%
As % of the Processes & Methodologies category 1.02% 0.58% 0.58%
Number of salaries quoted 7 5 5
Average salary £30,000 £70,000 £29,000
Average salary % change year-on-year
-57.14% +141.37%
90% offered a salary of more than £26,300 £24,500 £21,200
10% offered a salary of more than £50,900 £70,000 £31,100
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1379 860 1042
As % of all permanent IT jobs located in Edinburgh 83.17% 78.32% 73.69%
Number of salaries quoted 896 490 750
Average salary £42,500 £44,250 £40,000
Average salary % change year-on-year
-3.95% +10.62%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
Scotland

ITSM
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

ITSM Salary Trend in Edinburgh

ITSM
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing ITSM across the Edinburgh region over the 3 months to 18 April 2014.

ITSM Salary Histogram in Edinburgh

ITSM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 18 April 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 19 (82.61%) ITIL
1 19 (82.61%) Service Management
2 13 (56.52%) Service Delivery
3 12 (52.17%) Remedy
3 12 (52.17%) Remedy ITSM
4 9 (39.13%) HP
5 7 (30.43%) BMC
5 7 (30.43%) Performance Management
5 7 (30.43%) Portfolio Management
5 7 (30.43%) Performance Improvement
5 7 (30.43%) Test Strategy
5 7 (30.43%) ServiceNow
5 7 (30.43%) FrontRange
5 7 (30.43%) IT Governance
5 7 (30.43%) COBIT
6 6 (26.09%) Finance
7 5 (21.74%) Project Management
7 5 (21.74%) Change Management
8 4 (17.39%) MS Office
9 3 (13.04%) MS Visio
9 3 (13.04%) SLA
9 3 (13.04%) Microsoft
9 3 (13.04%) BCP
9 3 (13.04%) Configuration Management
9 3 (13.04%) Business Continuity
9 3 (13.04%) Asset Management
9 3 (13.04%) assyst
9 3 (13.04%) Marketing
9 3 (13.04%) Business Development
9 3 (13.04%) Degree

ITSM
Top Related IT Skills in Edinburgh by Category

For the 6 months to 18 April 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (17.39%) MS Office
2 3 (13.04%) MS Visio
3 1 (4.35%) Adobe Captivate
Business Applications
1 12 (52.17%) Remedy ITSM
2 3 (13.04%) assyst
Database & Business Intelligence
1 1 (4.35%) Crystal Reports
General
1 6 (26.09%) Finance
2 3 (13.04%) Marketing
3 2 (8.70%) Multimedia
4 1 (4.35%) Banking
4 1 (4.35%) Retail
4 1 (4.35%) Publishing
Job Titles
1 9 (39.13%) Consultant
2 6 (26.09%) Service Analyst
2 6 (26.09%) Analyst
3 5 (21.74%) Service Management Analyst
4 2 (8.70%) Incident Manager
5 1 (4.35%) Graduate
5 1 (4.35%) Instructional Designer
5 1 (4.35%) Environment Manager
5 1 (4.35%) Training Consultant
5 1 (4.35%) Service Desk Analyst
5 1 (4.35%) Change Analyst
5 1 (4.35%) Problem Manager
5 1 (4.35%) Designer
5 1 (4.35%) Incident & Problem Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) Flash
1 1 (4.35%) HTML
1 1 (4.35%) HTML5
Miscellaneous
1 3 (13.04%) Social Media
2 2 (8.70%) E-Learning
3 1 (4.35%) Enterprise Software
Processes & Methodologies
1 19 (82.61%) ITIL
1 19 (82.61%) Service Management
2 13 (56.52%) Service Delivery
3 7 (30.43%) Performance Management
3 7 (30.43%) Portfolio Management
3 7 (30.43%) Performance Improvement
3 7 (30.43%) Test Strategy
3 7 (30.43%) IT Governance
4 5 (21.74%) Project Management
4 5 (21.74%) Change Management
5 3 (13.04%) BCP
5 3 (13.04%) Configuration Management
5 3 (13.04%) Business Continuity
5 3 (13.04%) Asset Management
5 3 (13.04%) Business Development
5 3 (13.04%) Business Continuity Planning
5 3 (13.04%) Data Entry
6 2 (8.70%) Problem Management
6 2 (8.70%) Supplier Management
6 2 (8.70%) Incident Management
Programming Languages
1 1 (4.35%) JavaScript
1 1 (4.35%) SQL
1 1 (4.35%) VB
Qualifications
1 3 (13.04%) Degree
2 2 (8.70%) ITIL Certification
Quality Assurance & Compliance
1 7 (30.43%) COBIT
2 3 (13.04%) SLA
Vendors
1 12 (52.17%) Remedy
2 9 (39.13%) HP
3 7 (30.43%) BMC
3 7 (30.43%) ServiceNow
3 7 (30.43%) FrontRange
4 3 (13.04%) Microsoft
5 1 (4.35%) Adobe
Edinburgh, Midlothian
Sanderson
Salary: excellent benefits
Posted: 5 days ago