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This section looks at the demand for IT Service Management (ITSM) skills within the Edinburgh region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkIT Service Management (ITSM)
Location
3 months to 25 Jul 2008Same period last year
Rank7691
Rank change on same period last yearUp+15
Matching permanent IT job ads816
As % of all UK permanent IT job ads sampled0.004 %0.007 %
As % of the category below0.950 %1.333 %
Salaries quoted22
Average minimum salary£32,500£43,500
Average salary£33,750£48,500
% change on same period last year-30.41 %
Average maximum salary£35,000£53,500
UK excluding London average salary£45,316£47,305
% change on same period last year-4.20 %
Edinburgh IT Job Market, Processes & MethodologiesProcesses & Methodologies
Edinburgh
Matching permanent IT job ads8421200
As % of all UK permanent IT job ads sampled0.444 %0.491 %
Salaries quoted598785
Average minimum salary£33,879£36,679
Average salary£37,243£39,445
% change on same period last year-5.58 %
Average maximum salary£40,607£42,212
UK excluding London average salary£42,567£44,524
% change on same period last year-4.39 %
ITSM ScotlandITSM
Scotland

ITSM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing ITSM across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Edinburgh ITSM Demand Trend

ITSM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

Edinburgh ITSM Salary Trend

ITSM
Top 25 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

123 (100.00 %)Service Management
219 (82.61 %)ITIL
310 (43.48 %)COBIT
47 (30.43 %)assyst
47 (30.43 %)Peregrine
47 (30.43 %)Remedy
47 (30.43 %)Project Management
47 (30.43 %)Remedy ITSM
55 (21.74 %)Oracle
55 (21.74 %)SQL Server
63 (13.04 %)DB2
63 (13.04 %)RDBMS
72 (8.696 %)BusinessObjects
72 (8.696 %)Business Intelligence
72 (8.696 %)Business Objects
72 (8.696 %)SQL
72 (8.696 %)Configuration Management
72 (8.696 %)Change Management
72 (8.696 %)Finance
72 (8.696 %)Health
72 (8.696 %)Incident Management
72 (8.696 %)Problem Management
72 (8.696 %)Release Management
81 (4.348 %)Service Delivery
81 (4.348 %)ITIL Certification

ITSM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Edinburgh IT Job Market, Business ApplicationsBusiness Applications
17 (30.43 %)assyst
17 (30.43 %)Remedy ITSM
Edinburgh IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (21.74 %)SQL Server
23 (13.04 %)DB2
23 (13.04 %)RDBMS
32 (8.696 %)BusinessObjects
Edinburgh IT Job Market, GeneralGeneral
12 (8.696 %)Finance
12 (8.696 %)Health
Edinburgh IT Job Market, Job TitlesJob Titles
117 (73.91 %)Consultant
29 (39.13 %)Solutions Consultant
38 (34.78 %)Business Consultant
44 (17.39 %)Service Analyst
44 (17.39 %)Analyst
44 (17.39 %)Service Desk Analyst
52 (8.696 %)ITIL Consultant
61 (4.348 %)Developer
61 (4.348 %)Applications Developer
61 (4.348 %)Applications Support
61 (4.348 %)Services Delivery Manager
61 (4.348 %)Service Manager
61 (4.348 %)Delivery Manager
Edinburgh IT Job Market, Processes & MethodologiesProcesses & Methodologies
123 (100.00 %)Service Management
219 (82.61 %)ITIL
37 (30.43 %)Project Management
42 (8.696 %)Business Intelligence
42 (8.696 %)Configuration Management
42 (8.696 %)Change Management
42 (8.696 %)Incident Management
42 (8.696 %)Problem Management
42 (8.696 %)Release Management
51 (4.348 %)Service Delivery
Edinburgh IT Job Market, Programming LanguagesProgramming Languages
12 (8.696 %)SQL
Edinburgh IT Job Market, QualificationsQualifications
11 (4.348 %)ITIL Certification
Edinburgh IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
110 (43.48 %)COBIT
Edinburgh IT Job Market, VendorsVendors
17 (30.43 %)Peregrine
17 (30.43 %)Remedy
25 (21.74 %)Oracle
32 (8.696 %)Business Objects
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