The table below looks at the statistics for ITSM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 102 96 88
Rank change year-on-year
-6 -8
Permanent jobs citing ITSM 2 1 2
As % of all permanent IT jobs located in Edinburgh 0.13% 0.082% 0.17%
As % of the Processes & Methodologies category 0.16% 0.097% 0.21%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £41,000 £42,500 £40,000
% change year-on-year
-3.52% +6.25%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1224 1033 943
As % of all permanent IT jobs located in Edinburgh 81.65% 84.60% 79.51%
Number of salaries quoted 812 638 669
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

ITSM Salary Trend in Edinburgh

ITSM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 August 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 13 (81.25%) Service Management
2 10 (62.50%) ITIL
3 8 (50.00%) Project Management
4 5 (31.25%) Remedy
4 5 (31.25%) Remedy ITSM
5 4 (25.00%) Multimedia
5 4 (25.00%) HP
5 4 (25.00%) E-Learning
6 3 (18.75%) Finance
6 3 (18.75%) Change Management
6 3 (18.75%) ITIL Certification
6 3 (18.75%) MS Office
6 3 (18.75%) Microsoft
6 3 (18.75%) Configuration Management
6 3 (18.75%) Supplier Management
6 3 (18.75%) Marketing
6 3 (18.75%) Business Development
6 3 (18.75%) Incident Management
6 3 (18.75%) Problem Management
6 3 (18.75%) Social Media
6 3 (18.75%) Data Entry
7 2 (12.50%) HTML5
7 2 (12.50%) Continuous Improvement
7 2 (12.50%) Business Continuity Planning
7 2 (12.50%) Risk Analysis
7 2 (12.50%) IT Governance
7 2 (12.50%) Degree
7 2 (12.50%) Adobe Captivate
7 2 (12.50%) Publishing
7 2 (12.50%) Adobe

ITSM
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 August 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (18.75%) MS Office
2 2 (12.50%) Adobe Captivate
Business Applications
1 5 (31.25%) Remedy ITSM
2 1 (6.25%) assyst
General
1 4 (25.00%) Multimedia
2 3 (18.75%) Finance
2 3 (18.75%) Marketing
3 2 (12.50%) Publishing
4 1 (6.25%) Banking
4 1 (6.25%) Retail
4 1 (6.25%) Law
4 1 (6.25%) Advertising
Job Titles
1 3 (18.75%) Analyst
1 3 (18.75%) Incident Manager
2 2 (12.50%) Designer
2 2 (12.50%) Training Consultant
2 2 (12.50%) Instructional Designer
2 2 (12.50%) Consultant
2 2 (12.50%) Risk Analyst
3 1 (6.25%) Problem Manager
3 1 (6.25%) Service Analyst
3 1 (6.25%) Environment Manager
3 1 (6.25%) Service Management Analyst
3 1 (6.25%) Incident & Problem Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) HTML5
1 2 (12.50%) HTML
1 2 (12.50%) Flash
Miscellaneous
1 4 (25.00%) E-Learning
2 3 (18.75%) Social Media
Processes & Methodologies
1 13 (81.25%) Service Management
2 10 (62.50%) ITIL
3 8 (50.00%) Project Management
4 3 (18.75%) Change Management
4 3 (18.75%) Configuration Management
4 3 (18.75%) Supplier Management
4 3 (18.75%) Business Development
4 3 (18.75%) Incident Management
4 3 (18.75%) Problem Management
4 3 (18.75%) Data Entry
5 2 (12.50%) Continuous Improvement
5 2 (12.50%) Business Continuity Planning
5 2 (12.50%) Risk Analysis
5 2 (12.50%) IT Governance
5 2 (12.50%) PRINCE2
5 2 (12.50%) BCP
5 2 (12.50%) Disaster Recovery
5 2 (12.50%) Data Security
5 2 (12.50%) Risk Management
5 2 (12.50%) Business Continuity
Qualifications
1 3 (18.75%) ITIL Certification
2 2 (12.50%) Degree
3 1 (6.25%) CIPD
Quality Assurance & Compliance
1 1 (6.25%) SLA
Vendors
1 5 (31.25%) Remedy
2 4 (25.00%) HP
3 3 (18.75%) Microsoft
4 2 (12.50%) Adobe