The first table below looks at the demand for ITSM skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 103 - 89
Rank change year-on-year
- 0
Permanent jobs citing ITSM 5 0 4
As % of all permanent IT jobs located in Edinburgh 0.34% - 0.34%
As % of the Processes & Methodologies category 0.40% - 0.44%
Number of salaries quoted 3 0 2
Average salary £35,000 - £31,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1241 1013 912
As % of all permanent IT jobs located in Edinburgh 83.18% 83.86% 77.75%
Number of salaries quoted 824 635 611
Average salary £42,500 £44,000 £40,000
Average salary % change year-on-year
-3.40% +10.00%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
ITSM
Scotland

ITSM
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Edinburgh region.

ITSM Salary Trend in Edinburgh

ITSM
Top 30 Related IT Skills in Edinburgh

For the 6 months to 23 July 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 17 (85.00%) Service Management
2 14 (70.00%) ITIL
3 8 (40.00%) Remedy
3 8 (40.00%) Project Management
3 8 (40.00%) Remedy ITSM
4 5 (25.00%) HP
4 5 (25.00%) Service Delivery
5 4 (20.00%) Change Management
5 4 (20.00%) E-Learning
5 4 (20.00%) Finance
5 4 (20.00%) Multimedia
6 3 (15.00%) Supplier Management
6 3 (15.00%) assyst
6 3 (15.00%) Incident Management
6 3 (15.00%) IT Governance
6 3 (15.00%) Problem Management
6 3 (15.00%) Marketing
6 3 (15.00%) Business Development
6 3 (15.00%) Degree
6 3 (15.00%) Data Entry
6 3 (15.00%) Social Media
6 3 (15.00%) Business Continuity Planning
6 3 (15.00%) ITIL Certification
6 3 (15.00%) BCP
6 3 (15.00%) Configuration Management
6 3 (15.00%) MS Office
6 3 (15.00%) Microsoft
6 3 (15.00%) Asset Management
6 3 (15.00%) Business Continuity
7 2 (10.00%) Information Security

ITSM
Top Related IT Skills in Edinburgh by Category

For the 6 months to 23 July 2014, IT jobs across the Edinburgh region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (15.00%) MS Office
2 2 (10.00%) Adobe Captivate
3 1 (5.00%) MS Visio
Business Applications
1 8 (40.00%) Remedy ITSM
2 3 (15.00%) assyst
General
1 4 (20.00%) Finance
1 4 (20.00%) Multimedia
2 3 (15.00%) Marketing
3 2 (10.00%) Publishing
4 1 (5.00%) Banking
4 1 (5.00%) Retail
4 1 (5.00%) Law
4 1 (5.00%) Advertising
Job Titles
1 6 (30.00%) Analyst
2 4 (20.00%) Service Analyst
2 4 (20.00%) Service Management Analyst
3 3 (15.00%) Consultant
3 3 (15.00%) Incident Manager
4 2 (10.00%) Training Consultant
4 2 (10.00%) Risk Analyst
4 2 (10.00%) Instructional Designer
4 2 (10.00%) Designer
5 1 (5.00%) Incident & Problem Manager
5 1 (5.00%) Environment Manager
5 1 (5.00%) Problem Manager
Libraries, Frameworks & Software Standards
1 2 (10.00%) HTML
1 2 (10.00%) Flash
1 2 (10.00%) HTML5
Miscellaneous
1 4 (20.00%) E-Learning
2 3 (15.00%) Social Media
Processes & Methodologies
1 17 (85.00%) Service Management
2 14 (70.00%) ITIL
3 8 (40.00%) Project Management
4 5 (25.00%) Service Delivery
5 4 (20.00%) Change Management
6 3 (15.00%) BCP
6 3 (15.00%) Configuration Management
6 3 (15.00%) Asset Management
6 3 (15.00%) Supplier Management
6 3 (15.00%) Incident Management
6 3 (15.00%) IT Governance
6 3 (15.00%) Business Development
6 3 (15.00%) Problem Management
6 3 (15.00%) Business Continuity
6 3 (15.00%) Data Entry
6 3 (15.00%) Business Continuity Planning
7 2 (10.00%) Continuous Improvement
7 2 (10.00%) Information Security
7 2 (10.00%) Performance Management
7 2 (10.00%) Risk Analysis
Qualifications
1 3 (15.00%) ITIL Certification
1 3 (15.00%) Degree
2 1 (5.00%) CIPD
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) COBIT
Vendors
1 8 (40.00%) Remedy
2 5 (25.00%) HP
3 3 (15.00%) Microsoft
4 2 (10.00%) Adobe
5 1 (5.00%) BMC
5 1 (5.00%) FrontRange
5 1 (5.00%) ServiceNow