The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 110 92 87
Rank change year-on-year
-18 -5
Permanent jobs requiring a Service Analyst 2 1 6
As % of all permanent IT jobs located in Edinburgh 0.13% 0.075% 0.48%
As % of the Job Titles category 0.14% 0.078% 0.50%
Number of salaries quoted 2 0 5
Average salary £22,250 - £22,500
90% offered a salary of more than £18,050 - £18,000
10% offered a salary of more than £26,450 - £23,400
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1440 1275 1209
As % of all permanent IT jobs located in Edinburgh 96.00% 95.29% 96.41%
Number of salaries quoted 951 818 864
Average salary £40,500 £42,500 £40,000
Average salary % change year-on-year
-4.70% +6.25%
90% offered a salary of more than £28,500 £29,500 £27,250
10% offered a salary of more than £55,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Edinburgh

Service Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Edinburgh region.

Service Analyst Salary Trend in Edinburgh

Service Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 1 October 2014, IT jobs across the Edinburgh region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 11 (64.71%) Finance
2 9 (52.94%) Windows
3 8 (47.06%) Active Directory
3 8 (47.06%) Service Delivery
4 7 (41.18%) Blackberry
4 7 (41.18%) Blackberry Enterprise Server
4 7 (41.18%) Asset Management
4 7 (41.18%) MS Exchange
4 7 (41.18%) MS Excel
5 6 (35.29%) IBM Notes
5 6 (35.29%) ITIL
5 6 (35.29%) Lotus
5 6 (35.29%) Banking
6 4 (23.53%) Service Management
7 3 (17.65%) Configuration Management
7 3 (17.65%) Change Management
7 3 (17.65%) SLA
7 3 (17.65%) Workflow
7 3 (17.65%) Problem Management
8 2 (11.76%) Line Management
8 2 (11.76%) Mentoring
8 2 (11.76%) Performance Management
8 2 (11.76%) Windows 7
8 2 (11.76%) Microsoft
8 2 (11.76%) Mac OS X
8 2 (11.76%) Remedy
8 2 (11.76%) Linux
8 2 (11.76%) MS Office
9 1 (5.88%) Windows XP
9 1 (5.88%) UNIX

Service Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 1 October 2014, IT jobs across the Edinburgh region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) Blackberry Enterprise Server
1 7 (41.18%) MS Exchange
2 6 (35.29%) IBM Notes
3 1 (5.88%) WorkSite
Applications
1 7 (41.18%) MS Excel
2 2 (11.76%) MS Office
Business Applications
1 1 (5.88%) assyst
1 1 (5.88%) Remedy ITSM
General
1 11 (64.71%) Finance
2 6 (35.29%) Banking
3 1 (5.88%) French Language
3 1 (5.88%) Spanish Language
3 1 (5.88%) Advertising
Miscellaneous
1 7 (41.18%) Blackberry
Operating Systems
1 9 (52.94%) Windows
2 2 (11.76%) Windows 7
2 2 (11.76%) Mac OS X
2 2 (11.76%) Linux
3 1 (5.88%) Windows XP
3 1 (5.88%) UNIX
Processes & Methodologies
1 8 (47.06%) Service Delivery
2 7 (41.18%) Asset Management
3 6 (35.29%) ITIL
4 4 (23.53%) Service Management
5 3 (17.65%) Configuration Management
5 3 (17.65%) Change Management
5 3 (17.65%) Workflow
5 3 (17.65%) Problem Management
6 2 (11.76%) Line Management
6 2 (11.76%) Mentoring
6 2 (11.76%) Performance Management
7 1 (5.88%) Business Intelligence
7 1 (5.88%) ITSM
7 1 (5.88%) Cost-Benefit Analysis
7 1 (5.88%) Service Desk Management
7 1 (5.88%) Coaching
Qualifications
1 1 (5.88%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 8 (47.06%) Active Directory
Vendors
1 6 (35.29%) Lotus
2 2 (11.76%) Microsoft
2 2 (11.76%) Remedy
3 1 (5.88%) Citrix
3 1 (5.88%) ServiceNow