The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 113 144 133
Rank change year-on-year
+31 -11
Permanent jobs requiring a Service Analyst 58 15 21
As % of all permanent IT jobs located in Scotland 1.59% 0.47% 0.66%
As % of the Job Titles category 1.68% 0.48% 0.70%
Number of salaries quoted 27 10 16
Average salary £25,000 £24,375 £23,000
Average salary % change year-on-year
+2.56% +5.97%
90% offered a salary of more than £20,700 £17,000 £16,125
10% offered a salary of more than £27,000 £28,000 £35,000
UK excluding London average salary £22,000 £22,000 £22,500
% change year-on-year
- -2.22%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3456 3093 2991
As % of all permanent IT jobs located in Scotland 94.97% 95.91% 93.62%
Number of salaries quoted 2277 2031 2108
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £57,250 £55,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
Service Analyst
UK

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Analyst across the Scotland region over the 3 months to 10 July 2014.

Service Analyst Salary Histogram in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +12 30 £25,000 - 1
Aberdeen +17 13 £27,000 +35.00% 1
Edinburgh -7 13 £27,000 +28.57% 2
West Lothian +12 2 £18,000 +5.88%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 10 July 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 46 (54.12%) ITIL
2 40 (47.06%) Windows
3 34 (40.00%) MS Excel
4 32 (37.65%) Active Directory
5 30 (35.29%) MS Office
6 29 (34.12%) Service Delivery
7 21 (24.71%) Windows 7
8 19 (22.35%) WorkSite
9 18 (21.18%) MS PowerPoint
10 16 (18.82%) Legal
11 14 (16.47%) Law
11 14 (16.47%) MS Exchange
11 14 (16.47%) Interwoven
11 14 (16.47%) Asset Management
12 12 (14.12%) Microsoft
12 12 (14.12%) Finance
12 12 (14.12%) Blackberry
13 11 (12.94%) Blackberry Enterprise Server
13 11 (12.94%) Service Management
13 11 (12.94%) Windows XP
14 10 (11.76%) Windows Server 2003
14 10 (11.76%) Change Management
15 9 (10.59%) SLA
16 8 (9.41%) Banking
17 7 (8.24%) Microsoft Certification
17 7 (8.24%) Exchange Server 2007
17 7 (8.24%) Windows Server 2008
18 6 (7.06%) VMware Infrastructure
18 6 (7.06%) IBM Notes
18 6 (7.06%) VMware

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 10 July 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (22.35%) WorkSite
2 14 (16.47%) MS Exchange
3 11 (12.94%) Blackberry Enterprise Server
4 7 (8.24%) Exchange Server 2007
5 6 (7.06%) IBM Notes
6 5 (5.88%) Exchange Server 2010
7 2 (2.35%) Exchange Server 2003
Applications
1 34 (40.00%) MS Excel
2 30 (35.29%) MS Office
3 18 (21.18%) MS PowerPoint
4 2 (2.35%) MS Visio
Business Applications
1 3 (3.53%) assyst
1 3 (3.53%) Remedy ITSM
Communications & Networking
1 5 (5.88%) VPN
1 5 (5.88%) SAN
2 3 (3.53%) 3G
2 3 (3.53%) TCP/IP
3 2 (2.35%) ADSL
3 2 (2.35%) Broadband
3 2 (2.35%) LAN
4 1 (1.18%) VoIP
4 1 (1.18%) DHCP
4 1 (1.18%) Internet
4 1 (1.18%) DNS
4 1 (1.18%) Wireless
General
1 16 (18.82%) Legal
2 14 (16.47%) Law
3 12 (14.12%) Finance
4 8 (9.41%) Banking
5 1 (1.18%) French Language
5 1 (1.18%) Advertising
Miscellaneous
1 12 (14.12%) Blackberry
2 1 (1.18%) Reference Data
2 1 (1.18%) iPad
Operating Systems
1 40 (47.06%) Windows
2 21 (24.71%) Windows 7
3 11 (12.94%) Windows XP
4 10 (11.76%) Windows Server 2003
5 7 (8.24%) Windows Server 2008
6 5 (5.88%) UNIX
6 5 (5.88%) Windows Server 2012
7 3 (3.53%) Linux
8 1 (1.18%) Mac OS X
8 1 (1.18%) Windows Vista
Processes & Methodologies
1 46 (54.12%) ITIL
2 29 (34.12%) Service Delivery
3 14 (16.47%) Asset Management
4 11 (12.94%) Service Management
5 10 (11.76%) Change Management
6 6 (7.06%) ITSM
7 4 (4.71%) Content Management
7 4 (4.71%) Incident Management
7 4 (4.71%) Problem Management
7 4 (4.71%) Release Management
8 3 (3.53%) Workflow
8 3 (3.53%) Configuration Management
9 2 (2.35%) CRM
9 2 (2.35%) BCP
9 2 (2.35%) Business Continuity
9 2 (2.35%) Performance Management
9 2 (2.35%) Capacity Management
9 2 (2.35%) Business Continuity Planning
10 1 (1.18%) Service Desk Management
10 1 (1.18%) ITIL V2
Qualifications
1 7 (8.24%) Microsoft Certification
2 5 (5.88%) ITIL Certification
2 5 (5.88%) MCSE
2 5 (5.88%) MCSA
2 5 (5.88%) MCTS
2 5 (5.88%) MCITP
3 4 (4.71%) Degree
4 2 (2.35%) MCDST
5 1 (1.18%) HND
5 1 (1.18%) MOS
Quality Assurance & Compliance
1 9 (10.59%) SLA
System Software
1 32 (37.65%) Active Directory
2 6 (7.06%) VMware Infrastructure
3 3 (3.53%) Terminal Services
4 2 (2.35%) Hyper-V
Vendors
1 14 (16.47%) Interwoven
2 12 (14.12%) Microsoft
3 6 (7.06%) Lotus
3 6 (7.06%) VMware
4 5 (5.88%) Citrix
5 3 (3.53%) Remedy
6 1 (1.18%) Cisco
6 1 (1.18%) Apple
6 1 (1.18%) Reuters
6 1 (1.18%) Bloomberg
6 1 (1.18%) LANDesk
6 1 (1.18%) ServiceNow
Glasgow, Lanarkshire
RM Education
Salary: £24k - £28k per annum + £1k bonus
Posted: Yesterday
Aberdeen
Lockheed Martin
Posted: Yesterday
Bellshill, Lanarkshire
RM Education
Salary: £24,000 - £28,000 per annum + £1,000 bonus
Posted: 12 days ago