The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 126 132 133
Rank change year-on-year
+6 +1
Permanent jobs requiring a Service Analyst 46 23 25
As % of all permanent IT jobs located in Scotland 1.28% 0.75% 0.77%
As % of the Job Titles category 1.34% 0.79% 0.82%
Number of salaries quoted 19 14 23
Average salary £24,000 £25,000 £22,500
Average salary % change year-on-year
-4.00% +11.11%
90% offered a salary of more than £19,600 £18,500 £16,900
10% offered a salary of more than £26,600 £36,700 £29,500
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3438 2905 3055
As % of all permanent IT jobs located in Scotland 95.42% 94.53% 94.41%
Number of salaries quoted 2185 1905 2083
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £27,000
10% offered a salary of more than £57,500 £56,000 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +4 32 £24,500 -7.54% 3
Stirling -20 6 £20,000 +8.10%
Aberdeen +13 5 - -
Edinburgh -7 3 £27,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 23 September 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 60 (63.16%) Windows
2 52 (54.74%) ITIL
3 48 (50.53%) MS Excel
4 47 (49.47%) MS Office
5 40 (42.11%) Active Directory
6 37 (38.95%) Windows 7
7 34 (35.79%) MS PowerPoint
8 32 (33.68%) WorkSite
9 26 (27.37%) Legal
10 22 (23.16%) Service Delivery
11 21 (22.11%) Microsoft
11 21 (22.11%) Law
12 20 (21.05%) Interwoven
13 19 (20.00%) Windows XP
14 17 (17.89%) Windows Server 2003
15 16 (16.84%) MS Exchange
16 14 (14.74%) Asset Management
16 14 (14.74%) Finance
17 13 (13.68%) Service Management
18 12 (12.63%) Blackberry
19 11 (11.58%) Blackberry Enterprise Server
20 10 (10.53%) Lotus
20 10 (10.53%) IBM Notes
21 9 (9.47%) Content Management
21 9 (9.47%) Exchange Server 2007
22 8 (8.42%) Banking
22 8 (8.42%) Change Management
23 7 (7.37%) CRM
23 7 (7.37%) SLA
23 7 (7.37%) Incident Management

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 23 September 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (33.68%) WorkSite
2 16 (16.84%) MS Exchange
3 11 (11.58%) Blackberry Enterprise Server
4 10 (10.53%) IBM Notes
5 9 (9.47%) Exchange Server 2007
6 6 (6.32%) Exchange Server 2010
7 3 (3.16%) Exchange Server 2003
Applications
1 48 (50.53%) MS Excel
2 47 (49.47%) MS Office
3 34 (35.79%) MS PowerPoint
Business Applications
1 1 (1.05%) Maximo
1 1 (1.05%) assyst
1 1 (1.05%) Remedy ITSM
Communications & Networking
1 6 (6.32%) SAN
2 3 (3.16%) VPN
2 3 (3.16%) ADSL
3 2 (2.11%) Broadband
3 2 (2.11%) LAN
3 2 (2.11%) 3G
4 1 (1.05%) TCP/IP
General
1 26 (27.37%) Legal
2 21 (22.11%) Law
3 14 (14.74%) Finance
4 8 (8.42%) Banking
5 1 (1.05%) French Language
5 1 (1.05%) Spanish Language
5 1 (1.05%) Advertising
Miscellaneous
1 12 (12.63%) Blackberry
2 5 (5.26%) Analytical Skills
3 1 (1.05%) CMDB
Operating Systems
1 60 (63.16%) Windows
2 37 (38.95%) Windows 7
3 19 (20.00%) Windows XP
4 17 (17.89%) Windows Server 2003
5 7 (7.37%) Windows Server 2008
6 6 (6.32%) Windows Server 2012
7 3 (3.16%) Linux
8 2 (2.11%) Mac OS X
8 2 (2.11%) UNIX
Processes & Methodologies
1 52 (54.74%) ITIL
2 22 (23.16%) Service Delivery
3 14 (14.74%) Asset Management
4 13 (13.68%) Service Management
5 9 (9.47%) Content Management
6 8 (8.42%) Change Management
7 7 (7.37%) CRM
7 7 (7.37%) Incident Management
8 5 (5.26%) Problem Management
9 4 (4.21%) Release Management
10 3 (3.16%) Configuration Management
10 3 (3.16%) Workflow
11 2 (2.11%) ITSM
11 2 (2.11%) Performance Management
11 2 (2.11%) Knowledge Management
11 2 (2.11%) Line Management
11 2 (2.11%) Mentoring
12 1 (1.05%) Coaching
12 1 (1.05%) Cost-Benefit Analysis
12 1 (1.05%) ITIL V2
Qualifications
1 6 (6.32%) MCSE
1 6 (6.32%) MCSA
1 6 (6.32%) Microsoft Certification
1 6 (6.32%) MCTS
1 6 (6.32%) MCITP
2 3 (3.16%) Degree
2 3 (3.16%) MOS
3 2 (2.11%) ITIL Certification
4 1 (1.05%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (7.37%) SLA
System Software
1 40 (42.11%) Active Directory
2 6 (6.32%) VMware Infrastructure
3 1 (1.05%) Hyper-V
3 1 (1.05%) Terminal Services
3 1 (1.05%) Microsoft App-V
Systems Management
1 1 (1.05%) SCCM
Vendors
1 21 (22.11%) Microsoft
2 20 (21.05%) Interwoven
3 10 (10.53%) Lotus
4 6 (6.32%) VMware
5 4 (4.21%) Citrix
6 2 (2.11%) Reuters
6 2 (2.11%) Bloomberg
6 2 (2.11%) Remedy
7 1 (1.05%) ServiceNow
Glasgow, Lanarkshire
FPSG Connect
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Glasgow, Lanarkshire
ITF Solutions
Salary: £26000 - £29500 per annum + 15% shift allowance
Posted: 6 days ago
Glasgow, Lanarkshire
Vodafone
Salary: From £0 to £0 per annum
Posted: 7 days ago