The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 106 144 133
Rank change year-on-year
+38 -11
Permanent jobs requiring a Service Analyst 66 16 24
As % of all permanent IT jobs located in Scotland 1.79% 0.49% 0.76%
As % of the Job Titles category 1.89% 0.52% 0.82%
Number of salaries quoted 30 10 20
Average salary £25,000 £25,000 £22,750
Average salary % change year-on-year
- +9.89%
90% offered a salary of more than £18,000 £17,000 £16,225
10% offered a salary of more than £27,000 £28,000 £35,000
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3495 3104 2938
As % of all permanent IT jobs located in Scotland 94.77% 95.27% 92.71%
Number of salaries quoted 2287 2047 2046
Average salary £40,000 £40,500 £38,500
Average salary % change year-on-year
-1.23% +5.19%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
UK

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Analyst across the Scotland region over the 3 months to 29 July 2014.

Service Analyst Salary Histogram in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +19 38 £25,000 - 1
Aberdeen +21 11 - -
Edinburgh +1 11 £27,000 +28.57% 1
Stirling -8 4 £20,000 -
West Lothian +13 2 £18,000 +5.88%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 29 July 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 57 (60.00%) ITIL
2 53 (55.79%) Windows
3 42 (44.21%) MS Office
3 42 (44.21%) MS Excel
4 38 (40.00%) Active Directory
5 29 (30.53%) Windows 7
6 27 (28.42%) WorkSite
7 26 (27.37%) MS PowerPoint
8 24 (25.26%) Service Delivery
9 23 (24.21%) Legal
10 19 (20.00%) Law
10 19 (20.00%) Interwoven
11 15 (15.79%) Microsoft
11 15 (15.79%) MS Exchange
11 15 (15.79%) Asset Management
12 14 (14.74%) Service Management
13 13 (13.68%) Windows XP
14 12 (12.63%) Windows Server 2003
14 12 (12.63%) Blackberry
15 11 (11.58%) Blackberry Enterprise Server
15 11 (11.58%) Finance
16 10 (10.53%) Lotus
16 10 (10.53%) IBM Notes
17 8 (8.42%) SLA
17 8 (8.42%) Microsoft Certification
17 8 (8.42%) Change Management
17 8 (8.42%) Exchange Server 2007
18 7 (7.37%) Incident Management
18 7 (7.37%) Windows Server 2008
18 7 (7.37%) Banking

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 29 July 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (28.42%) WorkSite
2 15 (15.79%) MS Exchange
3 11 (11.58%) Blackberry Enterprise Server
4 10 (10.53%) IBM Notes
5 8 (8.42%) Exchange Server 2007
6 6 (6.32%) Exchange Server 2010
7 2 (2.11%) Exchange Server 2003
Applications
1 42 (44.21%) MS Office
1 42 (44.21%) MS Excel
2 26 (27.37%) MS PowerPoint
Business Applications
1 3 (3.16%) assyst
1 3 (3.16%) Remedy ITSM
2 1 (1.05%) Maximo
Communications & Networking
1 6 (6.32%) SAN
2 5 (5.26%) VPN
3 3 (3.16%) TCP/IP
4 2 (2.11%) 3G
4 2 (2.11%) ADSL
4 2 (2.11%) Broadband
4 2 (2.11%) LAN
5 1 (1.05%) DHCP
5 1 (1.05%) DNS
General
1 23 (24.21%) Legal
2 19 (20.00%) Law
3 11 (11.58%) Finance
4 7 (7.37%) Banking
5 1 (1.05%) French Language
5 1 (1.05%) Advertising
Miscellaneous
1 12 (12.63%) Blackberry
2 1 (1.05%) CMDB
2 1 (1.05%) iPad
Operating Systems
1 53 (55.79%) Windows
2 29 (30.53%) Windows 7
3 13 (13.68%) Windows XP
4 12 (12.63%) Windows Server 2003
5 7 (7.37%) Windows Server 2008
6 6 (6.32%) Windows Server 2012
7 4 (4.21%) UNIX
8 3 (3.16%) Linux
9 1 (1.05%) Mac OS X
9 1 (1.05%) Windows Vista
Processes & Methodologies
1 57 (60.00%) ITIL
2 24 (25.26%) Service Delivery
3 15 (15.79%) Asset Management
4 14 (14.74%) Service Management
5 8 (8.42%) Change Management
6 7 (7.37%) Incident Management
7 6 (6.32%) Content Management
8 5 (5.26%) Problem Management
9 4 (4.21%) Release Management
9 4 (4.21%) CRM
9 4 (4.21%) ITSM
10 3 (3.16%) Workflow
10 3 (3.16%) Configuration Management
11 2 (2.11%) Performance Management
11 2 (2.11%) Knowledge Management
12 1 (1.05%) Cost-Benefit Analysis
12 1 (1.05%) Scrum
12 1 (1.05%) ITIL V2
12 1 (1.05%) Capacity Management
12 1 (1.05%) Service Desk Management
Qualifications
1 8 (8.42%) Microsoft Certification
2 6 (6.32%) MCTS
2 6 (6.32%) MCITP
2 6 (6.32%) MCSE
2 6 (6.32%) MCSA
3 5 (5.26%) ITIL Certification
4 2 (2.11%) MOS
4 2 (2.11%) MCDST
5 1 (1.05%) Degree
5 1 (1.05%) ITIL Foundation Certificate
5 1 (1.05%) HND
Quality Assurance & Compliance
1 8 (8.42%) SLA
System Software
1 38 (40.00%) Active Directory
2 6 (6.32%) VMware Infrastructure
3 2 (2.11%) Hyper-V
3 2 (2.11%) Terminal Services
4 1 (1.05%) Microsoft App-V
Systems Management
1 1 (1.05%) SCCM
Vendors
1 19 (20.00%) Interwoven
2 15 (15.79%) Microsoft
3 10 (10.53%) Lotus
4 6 (6.32%) VMware
5 5 (5.26%) Citrix
6 3 (3.16%) Remedy
7 1 (1.05%) ServiceNow
7 1 (1.05%) Apple
Glasgow, Lanarkshire
FPSG Connect
Salary: £20000 - £24000 per annum
Posted: 5 days ago