The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 144 143 152
Rank change year-on-year
-1 +9
Permanent jobs requiring a Service Analyst 17 20 19
As % of all permanent IT jobs located in Scotland 0.57% 0.64% 0.57%
As % of the Job Titles category 0.60% 0.67% 0.59%
Number of salaries quoted 14 11 9
Average salary £22,750 £33,000 £25,000
Average salary % change year-on-year
-31.06% +32.00%
90% offered a salary of more than £20,275 £18,000 £16,600
10% offered a salary of more than £26,000 £42,500 £30,000
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2834 2973 3227
As % of all permanent IT jobs located in Scotland 95.55% 95.69% 96.53%
Number of salaries quoted 1850 1899 2108
Average salary £43,000 £41,500 £40,000
Average salary % change year-on-year
+3.61% +3.75%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £56,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Analyst across the Scotland region over the 3 months to 12 February 2016.

Service Analyst Salary Histogram in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -21 7 £26,000 +15.55% 2
Edinburgh +4 6 £21,500 -34.84% 2
Inverclyde - 3 £24,000 -
Renfrewshire - 1 - -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 12 February 2016, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 22 (48.89%) Windows
2 20 (44.44%) Finance
3 17 (37.78%) MS Office
4 14 (31.11%) Retail
5 13 (28.89%) Active Directory
6 11 (24.44%) Windows XP
7 10 (22.22%) Banking
7 10 (22.22%) ITIL
8 9 (20.00%) Microsoft
9 8 (17.78%) Windows 7
10 6 (13.33%) ISEB
10 6 (13.33%) SLA
10 6 (13.33%) MS Exchange
11 5 (11.11%) SQL
11 5 (11.11%) MS Excel
11 5 (11.11%) ITIL Certification
11 5 (11.11%) Migration
11 5 (11.11%) Law
11 5 (11.11%) Windows Server 2003
11 5 (11.11%) GAP Analysis
11 5 (11.11%) Test Strategy
11 5 (11.11%) User Acceptance Testing
11 5 (11.11%) Business Analysis
11 5 (11.11%) Retail Banking
12 4 (8.89%) Test Scripting
12 4 (8.89%) iPhone
12 4 (8.89%) Windows Server 2008
12 4 (8.89%) Ticket Management
12 4 (8.89%) Legal
12 4 (8.89%) Apple

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 12 February 2016, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.33%) MS Exchange
2 3 (6.67%) Exchange Server 2007
3 1 (2.22%) SharePoint
3 1 (2.22%) Skype for Business
Applications
1 17 (37.78%) MS Office
2 5 (11.11%) MS Excel
3 1 (2.22%) MS PowerPoint
Business Applications
1 1 (2.22%) Markit EDM
1 1 (2.22%) SAP Oil and Gas
Communications & Networking
1 3 (6.67%) DHCP
1 3 (6.67%) DNS
2 2 (4.44%) LAN
2 2 (4.44%) WAN
3 1 (2.22%) ADSL
3 1 (2.22%) Broadband
3 1 (2.22%) TCP/IP
3 1 (2.22%) VoIP
3 1 (2.22%) VPN
Database & Business Intelligence
1 1 (2.22%) SQL Server
General
1 20 (44.44%) Finance
2 14 (31.11%) Retail
3 10 (22.22%) Banking
4 5 (11.11%) Law
4 5 (11.11%) Retail Banking
5 4 (8.89%) Legal
6 1 (2.22%) Electronics
6 1 (2.22%) Manufacturing
6 1 (2.22%) Marketing
6 1 (2.22%) Telecoms
Miscellaneous
1 4 (8.89%) iPhone
2 2 (4.44%) Analytical Skills
2 2 (4.44%) Data Centre
3 1 (2.22%) AS400
3 1 (2.22%) Blackberry
3 1 (2.22%) Client/Server
3 1 (2.22%) Computer Science
3 1 (2.22%) iSeries
3 1 (2.22%) User Experience
Operating Systems
1 22 (48.89%) Windows
2 11 (24.44%) Windows XP
3 8 (17.78%) Windows 7
4 5 (11.11%) Windows Server 2003
5 4 (8.89%) Windows Server 2008
6 1 (2.22%) Windows 10
6 1 (2.22%) Windows 8
6 1 (2.22%) Windows Server
6 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 10 (22.22%) ITIL
2 5 (11.11%) Business Analysis
2 5 (11.11%) GAP Analysis
2 5 (11.11%) Migration
2 5 (11.11%) Test Strategy
2 5 (11.11%) User Acceptance Testing
3 4 (8.89%) Asset Management
3 4 (8.89%) CRM
3 4 (8.89%) Test Scripting
3 4 (8.89%) Ticket Management
4 3 (6.67%) ERP
4 3 (6.67%) Identity Management
4 3 (6.67%) Incident Management
5 2 (4.44%) Service Management
6 1 (2.22%) Agile Software Development
6 1 (2.22%) Change Management
6 1 (2.22%) Programme Management
6 1 (2.22%) Project Management
6 1 (2.22%) Service Delivery
6 1 (2.22%) Stakeholder Management
Programming Languages
1 5 (11.11%) SQL
2 1 (2.22%) C
2 1 (2.22%) VBA
Qualifications
1 6 (13.33%) ISEB
2 5 (11.11%) ITIL Certification
3 3 (6.67%) Degree
3 3 (6.67%) HND
4 1 (2.22%) ITIL Foundation Certificate
4 1 (2.22%) Microsoft Certification
4 1 (2.22%) MOS
4 1 (2.22%) SC Cleared
4 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 1 (2.22%) QA
System Software
1 13 (28.89%) Active Directory
Systems Management
1 1 (2.22%) SCCM
Vendors
1 9 (20.00%) Microsoft
2 4 (8.89%) Apple
2 4 (8.89%) Cisco
3 3 (6.67%) Citrix
3 3 (6.67%) HP
4 1 (2.22%) Avaya
4 1 (2.22%) iManage
4 1 (2.22%) Motorola
4 1 (2.22%) SAP
4 1 (2.22%) Symantec
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