The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Analyst
Rank 146 122 138
Rank change year-on-year
-24 +16
Permanent jobs requiring a Service Analyst 21 55 17
As % of all permanent IT jobs located in Scotland 0.64% 1.49% 0.56%
As % of the Job Titles category 0.68% 1.57% 0.60%
Number of salaries quoted 18 23 12
Average salary £25,000 £24,000 £25,000
Average salary % change year-on-year
+4.16% -4.00%
90% offered a salary of more than £16,250 £18,400 £17,150
10% offered a salary of more than £27,500 £27,000 £27,750
UK excluding London average salary £22,000 £22,500 £21,000
% change year-on-year
-2.22% +7.14%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3089 3501 2846
As % of all permanent IT jobs located in Scotland 93.78% 94.88% 94.58%
Number of salaries quoted 1986 2235 1871
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £28,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -2 8 £26,000 -3.70% 1
Glasgow -27 7 £21,750 -13.00%
West Lothian - 4 £16,250 -
Fife - 1 £23,500 -
North Lanarkshire - 1 £25,500 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 4 September 2015, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 16 (55.17%) Windows
2 11 (37.93%) MS Office
3 8 (27.59%) MS Excel
3 8 (27.59%) Microsoft
3 8 (27.59%) Active Directory
3 8 (27.59%) Service Management
4 7 (24.14%) Windows 7
4 7 (24.14%) Relational Database
4 7 (24.14%) ITIL
4 7 (24.14%) Windows XP
4 7 (24.14%) SQL Server
5 6 (20.69%) Windows Server 2003
6 5 (17.24%) MS PowerPoint
6 5 (17.24%) Problem Management
6 5 (17.24%) Windows Server 2008
6 5 (17.24%) SQL Server 2008
6 5 (17.24%) Finance
6 5 (17.24%) SQL Server 2012
6 5 (17.24%) Windows Server 2012
7 4 (13.79%) SLA
7 4 (13.79%) Asset Management
7 4 (13.79%) ITIL Certification
8 3 (10.34%) SQL
8 3 (10.34%) Hyland
8 3 (10.34%) Statistical Analysis
8 3 (10.34%) Banking
9 2 (6.90%) Enterprise Software
9 2 (6.90%) Degree
9 2 (6.90%) Data Entry
9 2 (6.90%) Legal

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 4 September 2015, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) IIS
1 1 (3.45%) SharePoint
1 1 (3.45%) MS Exchange
1 1 (3.45%) WorkSite
1 1 (3.45%) Lync
Applications
1 11 (37.93%) MS Office
2 8 (27.59%) MS Excel
3 5 (17.24%) MS PowerPoint
Communications & Networking
1 2 (6.90%) ADSL
1 2 (6.90%) Broadband
1 2 (6.90%) LAN
1 2 (6.90%) WAN
1 2 (6.90%) VPN
2 1 (3.45%) 3G
2 1 (3.45%) TCP/IP
2 1 (3.45%) VoIP
Database & Business Intelligence
1 7 (24.14%) SQL Server
1 7 (24.14%) Relational Database
2 5 (17.24%) SQL Server 2008
2 5 (17.24%) SQL Server 2012
General
1 5 (17.24%) Finance
2 3 (10.34%) Banking
3 2 (6.90%) Legal
4 1 (3.45%) Law
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) ASP.NET
1 1 (3.45%) Web Services
1 1 (3.45%) XML
Miscellaneous
1 2 (6.90%) Enterprise Software
2 1 (3.45%) User Experience
2 1 (3.45%) Analytical Skills
2 1 (3.45%) Data Centre
2 1 (3.45%) Client/Server
2 1 (3.45%) AS400
Operating Systems
1 16 (55.17%) Windows
2 7 (24.14%) Windows XP
2 7 (24.14%) Windows 7
3 6 (20.69%) Windows Server 2003
4 5 (17.24%) Windows Server 2008
4 5 (17.24%) Windows Server 2012
Processes & Methodologies
1 8 (27.59%) Service Management
2 7 (24.14%) ITIL
3 5 (17.24%) Problem Management
4 4 (13.79%) Asset Management
5 3 (10.34%) Statistical Analysis
6 2 (6.90%) CRM
6 2 (6.90%) Data Entry
7 1 (3.45%) Continuous Improvement
7 1 (3.45%) Change Control
7 1 (3.45%) Investment Management
7 1 (3.45%) ERP
7 1 (3.45%) Service Delivery
7 1 (3.45%) ITSM
7 1 (3.45%) Incident Management
7 1 (3.45%) Content Management
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) T-SQL
Qualifications
1 4 (13.79%) ITIL Certification
2 2 (6.90%) Degree
3 1 (3.45%) HND
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 8 (27.59%) Active Directory
2 1 (3.45%) Forefront TMG
Systems Management
1 1 (3.45%) SCCM
Vendors
1 8 (27.59%) Microsoft
2 3 (10.34%) Hyland
3 2 (6.90%) Oracle
4 1 (3.45%) Sun