The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 116 139 134
Rank change year-on-year
+23 -5
Permanent jobs requiring a Service Analyst 55 16 30
As % of all permanent IT jobs located in Scotland 1.49% 0.51% 0.94%
As % of the Job Titles category 1.57% 0.54% 1.01%
Number of salaries quoted 20 11 28
Average salary £25,000 £25,000 £22,500
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £18,000 £17,000 £16,000
10% offered a salary of more than £27,000 £28,000 £31,850
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3502 2983 2983
As % of all permanent IT jobs located in Scotland 94.78% 94.55% 93.54%
Number of salaries quoted 2250 1967 2073
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £57,450 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Analyst across the Scotland region over the 3 months to 20 August 2014.

Service Analyst Salary Histogram in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 32 £25,000 -
Aberdeen +13 9 - -
Edinburgh -8 9 £27,000 +28.57%
Stirling -14 4 £20,000 -
West Lothian +12 1 £18,000 +5.88%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 20 August 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 53 (60.23%) Windows
2 52 (59.09%) ITIL
3 42 (47.73%) MS Excel
4 40 (45.45%) MS Office
5 39 (44.32%) Active Directory
6 30 (34.09%) Windows 7
7 28 (31.82%) WorkSite
8 27 (30.68%) MS PowerPoint
9 24 (27.27%) Legal
10 21 (23.86%) Service Delivery
11 20 (22.73%) Law
11 20 (22.73%) Interwoven
12 15 (17.05%) MS Exchange
13 13 (14.77%) Windows XP
13 13 (14.77%) Microsoft
13 13 (14.77%) Asset Management
14 12 (13.64%) Service Management
14 12 (13.64%) Windows Server 2003
14 12 (13.64%) Blackberry
15 11 (12.50%) Blackberry Enterprise Server
15 11 (12.50%) Finance
16 10 (11.36%) Lotus
16 10 (11.36%) IBM Notes
17 8 (9.09%) Change Management
17 8 (9.09%) Exchange Server 2007
18 7 (7.95%) Windows Server 2008
18 7 (7.95%) SLA
19 6 (6.82%) Microsoft Certification
19 6 (6.82%) SAN
19 6 (6.82%) MCSE

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 20 August 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (31.82%) WorkSite
2 15 (17.05%) MS Exchange
3 11 (12.50%) Blackberry Enterprise Server
4 10 (11.36%) IBM Notes
5 8 (9.09%) Exchange Server 2007
6 6 (6.82%) Exchange Server 2010
7 2 (2.27%) Exchange Server 2003
Applications
1 42 (47.73%) MS Excel
2 40 (45.45%) MS Office
3 27 (30.68%) MS PowerPoint
Business Applications
1 1 (1.14%) Maximo
1 1 (1.14%) assyst
1 1 (1.14%) Remedy ITSM
Communications & Networking
1 6 (6.82%) SAN
2 5 (5.68%) VPN
3 3 (3.41%) TCP/IP
4 2 (2.27%) 3G
4 2 (2.27%) ADSL
4 2 (2.27%) Broadband
4 2 (2.27%) LAN
5 1 (1.14%) DHCP
5 1 (1.14%) DNS
General
1 24 (27.27%) Legal
2 20 (22.73%) Law
3 11 (12.50%) Finance
4 6 (6.82%) Banking
5 1 (1.14%) French Language
5 1 (1.14%) Advertising
Miscellaneous
1 12 (13.64%) Blackberry
2 1 (1.14%) CMDB
2 1 (1.14%) iPad
Operating Systems
1 53 (60.23%) Windows
2 30 (34.09%) Windows 7
3 13 (14.77%) Windows XP
4 12 (13.64%) Windows Server 2003
5 7 (7.95%) Windows Server 2008
6 6 (6.82%) Windows Server 2012
7 3 (3.41%) UNIX
7 3 (3.41%) Linux
8 1 (1.14%) Mac OS X
8 1 (1.14%) Windows Vista
Processes & Methodologies
1 52 (59.09%) ITIL
2 21 (23.86%) Service Delivery
3 13 (14.77%) Asset Management
4 12 (13.64%) Service Management
5 8 (9.09%) Change Management
6 6 (6.82%) Content Management
6 6 (6.82%) Incident Management
7 5 (5.68%) Problem Management
8 4 (4.55%) Release Management
8 4 (4.55%) CRM
9 3 (3.41%) Configuration Management
9 3 (3.41%) Workflow
10 2 (2.27%) Performance Management
10 2 (2.27%) ITSM
10 2 (2.27%) Knowledge Management
11 1 (1.14%) Cost-Benefit Analysis
11 1 (1.14%) ITIL V2
11 1 (1.14%) Service Desk Management
11 1 (1.14%) Scrum
Qualifications
1 6 (6.82%) MCSE
1 6 (6.82%) MCSA
1 6 (6.82%) Microsoft Certification
1 6 (6.82%) MCTS
1 6 (6.82%) MCITP
2 2 (2.27%) MOS
3 1 (1.14%) HND
3 1 (1.14%) Degree
3 1 (1.14%) ITIL Foundation Certificate
3 1 (1.14%) ITIL Certification
Quality Assurance & Compliance
1 7 (7.95%) SLA
System Software
1 39 (44.32%) Active Directory
2 6 (6.82%) VMware Infrastructure
3 2 (2.27%) Hyper-V
3 2 (2.27%) Terminal Services
4 1 (1.14%) Microsoft App-V
Systems Management
1 1 (1.14%) SCCM
Vendors
1 20 (22.73%) Interwoven
2 13 (14.77%) Microsoft
3 10 (11.36%) Lotus
4 6 (6.82%) VMware
5 5 (5.68%) Citrix
6 1 (1.14%) ServiceNow
6 1 (1.14%) Apple
6 1 (1.14%) Remedy