The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Analyst
Rank 131 137 136
Rank change year-on-year
+6 -1
Permanent jobs requiring a Service Analyst 36 25 25
As % of all permanent IT jobs located in Scotland 1.01% 0.80% 0.78%
As % of the Job Titles category 1.06% 0.84% 0.82%
Number of salaries quoted 17 16 23
Average salary £24,000 £32,000 £22,500
Average salary % change year-on-year
-25.00% +42.22%
90% offered a salary of more than £19,200 £20,000 £19,800
10% offered a salary of more than £26,200 £40,000 £29,500
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3390 2967 3031
As % of all permanent IT jobs located in Scotland 95.28% 94.49% 94.69%
Number of salaries quoted 2141 1921 2087
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +3 25 £24,000 -36.00% 1
Stirling -20 6 £20,000 +8.10% 1
Aberdeen +7 3 - -
Edinburgh -18 2 £22,250 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 1 October 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 59 (64.13%) Windows
2 51 (55.43%) ITIL
3 47 (51.09%) MS Excel
4 46 (50.00%) MS Office
5 39 (42.39%) Active Directory
6 37 (40.22%) Windows 7
7 34 (36.96%) MS PowerPoint
8 32 (34.78%) WorkSite
9 26 (28.26%) Legal
10 21 (22.83%) Service Delivery
10 21 (22.83%) Microsoft
10 21 (22.83%) Law
11 20 (21.74%) Interwoven
12 18 (19.57%) Windows XP
13 17 (18.48%) Windows Server 2003
14 16 (17.39%) MS Exchange
15 14 (15.22%) Finance
16 13 (14.13%) Asset Management
17 12 (13.04%) Service Management
17 12 (13.04%) Blackberry
18 10 (10.87%) Blackberry Enterprise Server
18 10 (10.87%) IBM Notes
18 10 (10.87%) Lotus
19 9 (9.78%) Content Management
19 9 (9.78%) Exchange Server 2007
20 8 (8.70%) Banking
21 7 (7.61%) Incident Management
21 7 (7.61%) Change Management
21 7 (7.61%) CRM
21 7 (7.61%) Windows Server 2008

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 1 October 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (34.78%) WorkSite
2 16 (17.39%) MS Exchange
3 10 (10.87%) Blackberry Enterprise Server
3 10 (10.87%) IBM Notes
4 9 (9.78%) Exchange Server 2007
5 6 (6.52%) Exchange Server 2010
6 3 (3.26%) Exchange Server 2003
Applications
1 47 (51.09%) MS Excel
2 46 (50.00%) MS Office
3 34 (36.96%) MS PowerPoint
Business Applications
1 1 (1.09%) assyst
1 1 (1.09%) Maximo
1 1 (1.09%) Remedy ITSM
Communications & Networking
1 6 (6.52%) SAN
2 3 (3.26%) ADSL
3 2 (2.17%) Broadband
3 2 (2.17%) LAN
3 2 (2.17%) VPN
3 2 (2.17%) 3G
General
1 26 (28.26%) Legal
2 21 (22.83%) Law
3 14 (15.22%) Finance
4 8 (8.70%) Banking
5 1 (1.09%) French Language
5 1 (1.09%) Spanish Language
5 1 (1.09%) Advertising
Miscellaneous
1 12 (13.04%) Blackberry
2 5 (5.43%) Analytical Skills
3 1 (1.09%) CMDB
Operating Systems
1 59 (64.13%) Windows
2 37 (40.22%) Windows 7
3 18 (19.57%) Windows XP
4 17 (18.48%) Windows Server 2003
5 7 (7.61%) Windows Server 2008
6 6 (6.52%) Windows Server 2012
7 3 (3.26%) Linux
8 2 (2.17%) Mac OS X
8 2 (2.17%) UNIX
Processes & Methodologies
1 51 (55.43%) ITIL
2 21 (22.83%) Service Delivery
3 13 (14.13%) Asset Management
4 12 (13.04%) Service Management
5 9 (9.78%) Content Management
6 7 (7.61%) Incident Management
6 7 (7.61%) Change Management
6 7 (7.61%) CRM
7 5 (5.43%) Problem Management
8 3 (3.26%) Configuration Management
8 3 (3.26%) Workflow
8 3 (3.26%) Release Management
9 2 (2.17%) Performance Management
9 2 (2.17%) Line Management
9 2 (2.17%) Mentoring
9 2 (2.17%) Knowledge Management
10 1 (1.09%) Business Intelligence
10 1 (1.09%) Cost-Benefit Analysis
10 1 (1.09%) ITSM
10 1 (1.09%) Scrum
Qualifications
1 6 (6.52%) MCTS
1 6 (6.52%) MCITP
1 6 (6.52%) MCSE
1 6 (6.52%) MCSA
1 6 (6.52%) Microsoft Certification
2 3 (3.26%) MOS
2 3 (3.26%) Degree
3 2 (2.17%) ITIL Certification
4 1 (1.09%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (6.52%) SLA
System Software
1 39 (42.39%) Active Directory
2 6 (6.52%) VMware Infrastructure
3 1 (1.09%) Microsoft App-V
Systems Management
1 1 (1.09%) SCCM
Vendors
1 21 (22.83%) Microsoft
2 20 (21.74%) Interwoven
3 10 (10.87%) Lotus
4 6 (6.52%) VMware
5 3 (3.26%) Citrix
6 2 (2.17%) Reuters
6 2 (2.17%) Bloomberg
6 2 (2.17%) Remedy
7 1 (1.09%) ServiceNow
Scotland
Vodafone
Posted: 3 hours ago