The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Analyst
Rank 140 138 134
Rank change year-on-year
-2 -4
Permanent jobs requiring a Service Analyst 23 28 16
As % of all permanent IT jobs located in Scotland 0.71% 0.84% 0.54%
As % of the Job Titles category 0.74% 0.88% 0.55%
Number of salaries quoted 18 15 11
Average salary £25,250 £35,000 £22,500
Average salary % change year-on-year
-27.85% +55.55%
90% offered a salary of more than £21,900 £18,500 £15,750
10% offered a salary of more than £35,850 £40,000 £30,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3094 3178 2887
As % of all permanent IT jobs located in Scotland 95.94% 95.55% 96.94%
Number of salaries quoted 2032 2026 2070
Average salary £40,000 £41,500 £39,000
Average salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £27,500 £29,000 £26,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Scotland region.

Service Analyst Salary Trend in Scotland

Service Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Analyst across the Scotland region over the 3 months to 21 November 2014.

Service Analyst Salary Histogram in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +6 12 £24,000 -40.00%
Edinburgh +1 8 £28,750 +15.00% 1
Stirling -13 2 - -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 21 November 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 52 (67.53%) Windows
2 41 (53.25%) MS Office
2 41 (53.25%) MS Excel
3 38 (49.35%) ITIL
4 34 (44.16%) Windows 7
5 32 (41.56%) Active Directory
6 31 (40.26%) MS PowerPoint
7 27 (35.06%) WorkSite
8 24 (31.17%) Legal
9 20 (25.97%) Microsoft
10 19 (24.68%) Law
11 18 (23.38%) Interwoven
12 16 (20.78%) Windows Server 2003
12 16 (20.78%) Service Management
13 15 (19.48%) Finance
13 15 (19.48%) Windows XP
14 14 (18.18%) Service Delivery
15 13 (16.88%) MS Exchange
16 9 (11.69%) Blackberry
16 9 (11.69%) Exchange Server 2007
17 8 (10.39%) Lotus
17 8 (10.39%) SLA
17 8 (10.39%) IBM Notes
17 8 (10.39%) Banking
18 7 (9.09%) Asset Management
18 7 (9.09%) Content Management
18 7 (9.09%) VMware
18 7 (9.09%) CRM
18 7 (9.09%) Blackberry Enterprise Server
18 7 (9.09%) VMware Infrastructure

Service Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 21 November 2014, IT jobs across the Scotland region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (35.06%) WorkSite
2 13 (16.88%) MS Exchange
3 9 (11.69%) Exchange Server 2007
4 8 (10.39%) IBM Notes
5 7 (9.09%) Blackberry Enterprise Server
6 6 (7.79%) Exchange Server 2010
7 3 (3.90%) Exchange Server 2003
Applications
1 41 (53.25%) MS Office
1 41 (53.25%) MS Excel
2 31 (40.26%) MS PowerPoint
Business Applications
1 1 (1.30%) Maximo
Communications & Networking
1 6 (7.79%) SAN
2 1 (1.30%) Wi-Fi
2 1 (1.30%) ADSL
2 1 (1.30%) LAN
2 1 (1.30%) WAN
General
1 24 (31.17%) Legal
2 19 (24.68%) Law
3 15 (19.48%) Finance
4 8 (10.39%) Banking
5 2 (2.60%) Spanish Language
6 1 (1.30%) French Language
6 1 (1.30%) Back Office
6 1 (1.30%) Advertising
Miscellaneous
1 9 (11.69%) Blackberry
2 5 (6.49%) Analytical Skills
3 1 (1.30%) Smartphone
3 1 (1.30%) CMDB
Operating Systems
1 52 (67.53%) Windows
2 34 (44.16%) Windows 7
3 16 (20.78%) Windows Server 2003
4 15 (19.48%) Windows XP
5 6 (7.79%) Windows Server 2008
5 6 (7.79%) Windows Server 2012
6 3 (3.90%) Mac OS X
7 2 (2.60%) Linux
Processes & Methodologies
1 38 (49.35%) ITIL
2 16 (20.78%) Service Management
3 14 (18.18%) Service Delivery
4 7 (9.09%) CRM
4 7 (9.09%) Asset Management
4 7 (9.09%) Content Management
5 5 (6.49%) ITSM
5 5 (6.49%) Problem Management
6 4 (5.19%) Change Management
6 4 (5.19%) Incident Management
7 3 (3.90%) Configuration Management
7 3 (3.90%) Workflow
7 3 (3.90%) Continuous Improvement
8 2 (2.60%) Performance Management
8 2 (2.60%) Line Management
8 2 (2.60%) Mentoring
8 2 (2.60%) Supplier Management
8 2 (2.60%) Knowledge Management
8 2 (2.60%) Business Intelligence
9 1 (1.30%) Identity Management
Qualifications
1 6 (7.79%) MCSE
1 6 (7.79%) MCSA
1 6 (7.79%) Microsoft Certification
1 6 (7.79%) MCTS
1 6 (7.79%) MCITP
2 4 (5.19%) Degree
3 2 (2.60%) MOS
4 1 (1.30%) ITIL Foundation Certificate
4 1 (1.30%) ITIL Certification
Quality Assurance & Compliance
1 8 (10.39%) SLA
System Software
1 32 (41.56%) Active Directory
2 7 (9.09%) VMware Infrastructure
3 1 (1.30%) Microsoft App-V
Systems Management
1 1 (1.30%) SCCM
Vendors
1 20 (25.97%) Microsoft
2 18 (23.38%) Interwoven
3 8 (10.39%) Lotus
4 7 (9.09%) VMware
5 3 (3.90%) Reuters
5 3 (3.90%) Bloomberg
6 2 (2.60%) Remedy
7 1 (1.30%) ServiceNow
7 1 (1.30%) Citrix