The table below looks at the statistics for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 69 56 82
Rank change year-on-year
-13 +26
Permanent jobs citing Service Management 20 48 36
As % of all permanent IT jobs located in Edinburgh 1.84% 3.27% 2.37%
As % of the Processes & Methodologies category 2.02% 3.61% 2.64%
Number of salaries quoted 18 24 22
Median salary £50,500 £38,500 £43,750
Median salary % change year-on-year
+31.16% -12.00%
90% offered a salary of more than £38,750 £10,000 £32,000
10% offered a salary of more than £59,200 £44,400 £73,500
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
992 1329 1363
As % of all permanent IT jobs located in Edinburgh 91.09% 90.47% 89.61%
Number of salaries quoted 635 822 927
Median salary £47,500 £45,000 £42,500
Median salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £34,000 £32,500 £30,000
10% offered a salary of more than £71,500 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 2 December 2016.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 2 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 30 (61.22%) Finance
2 28 (57.14%) ITIL
3 24 (48.98%) ITSM
4 23 (46.94%) Degree
5 18 (36.73%) COBIT
6 13 (26.53%) Change Management
6 13 (26.53%) Windows
6 13 (26.53%) MS Excel
6 13 (26.53%) ITIL V3
7 10 (20.41%) Project Management
7 10 (20.41%) Microsoft
8 9 (18.37%) SQL
8 9 (18.37%) Analytical Skills
8 9 (18.37%) Marketing
9 8 (16.33%) Performance Management
9 8 (16.33%) assyst
9 8 (16.33%) IT Governance
9 8 (16.33%) IT Asset Management
9 8 (16.33%) Data Centre
9 8 (16.33%) Presales
9 8 (16.33%) Test Strategy
9 8 (16.33%) ServiceNow
9 8 (16.33%) Portfolio Management
9 8 (16.33%) Continuous Improvement
9 8 (16.33%) Business Transformation
9 8 (16.33%) ITIL Certification
9 8 (16.33%) Disaster Recovery
9 8 (16.33%) Law
9 8 (16.33%) HEAT Software
10 7 (14.29%) Unix

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.16%) GlassFish
1 4 (8.16%) SharePoint
1 4 (8.16%) WebSphere
1 4 (8.16%) WebSphere Application Server
2 1 (2.04%) Confluence
Applications
1 13 (26.53%) MS Excel
2 2 (4.08%) MS Office
3 1 (2.04%) MS PowerPoint
3 1 (2.04%) MS Visio
Business Applications
1 8 (16.33%) assyst
2 1 (2.04%) Oracle ERP
2 1 (2.04%) Remedy ITSM
Cloud Services
1 1 (2.04%) Basecamp
Communications & Networking
1 2 (4.08%) Network Security
2 1 (2.04%) LAN
2 1 (2.04%) SAN
2 1 (2.04%) VoIP
2 1 (2.04%) WAN
Database & Business Intelligence
1 1 (2.04%) BusinessObjects
1 1 (2.04%) MS Access
1 1 (2.04%) RDBMS
1 1 (2.04%) Relational Database
1 1 (2.04%) SQL Server
Development Applications
1 1 (2.04%) JIRA
General
1 30 (61.22%) Finance
2 9 (18.37%) Marketing
3 8 (16.33%) Law
4 6 (12.24%) Banking
5 5 (10.20%) Retail
6 1 (2.04%) Billing
6 1 (2.04%) Retail Banking
6 1 (2.04%) Telecoms
Job Titles
1 16 (32.65%) Consultant
2 11 (22.45%) Analyst
3 8 (16.33%) ITSM Consultant
3 8 (16.33%) Management Consultant
3 8 (16.33%) Presales Consultant
3 8 (16.33%) Service Management Consultant
4 6 (12.24%) Operations Engineer
4 6 (12.24%) Operations Support Engineer
4 6 (12.24%) Support Engineer
5 4 (8.16%) Delivery Manager
5 4 (8.16%) Server Analyst
5 4 (8.16%) Service Analyst
6 3 (6.12%) IT Analyst
6 3 (6.12%) IT Manager
7 2 (4.08%) PMO Analyst
7 2 (4.08%) Senior Technician
7 2 (4.08%) Service Manager
7 2 (4.08%) Services Delivery Analyst
7 2 (4.08%) Software Analyst
8 1 (2.04%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 4 (8.16%) Middleware
2 3 (6.12%) XML
3 1 (2.04%) CGI
Miscellaneous
1 9 (18.37%) Analytical Skills
2 8 (16.33%) Data Centre
3 6 (12.24%) Computer Science
3 6 (12.24%) Data Extraction
4 2 (4.08%) Management Information System
5 1 (2.04%) Fintech
5 1 (2.04%) iPad
5 1 (2.04%) iPhone
5 1 (2.04%) User Experience
Operating Systems
1 13 (26.53%) Windows
2 7 (14.29%) Unix
3 6 (12.24%) Linux
4 4 (8.16%) AIX
4 4 (8.16%) Solaris
4 4 (8.16%) zOS
5 1 (2.04%) Apple iOS
5 1 (2.04%) Windows 10
5 1 (2.04%) Windows 7
5 1 (2.04%) Windows 8
5 1 (2.04%) Windows Server
5 1 (2.04%) Windows Server 2008
5 1 (2.04%) Windows Server 2012
Processes & Methodologies
1 28 (57.14%) ITIL
2 24 (48.98%) ITSM
3 13 (26.53%) Change Management
3 13 (26.53%) ITIL V3
4 10 (20.41%) Project Management
5 8 (16.33%) Business Transformation
5 8 (16.33%) Continuous Improvement
5 8 (16.33%) Disaster Recovery
5 8 (16.33%) IT Asset Management
5 8 (16.33%) IT Governance
5 8 (16.33%) Performance Management
5 8 (16.33%) Portfolio Management
5 8 (16.33%) Presales
5 8 (16.33%) Test Strategy
6 7 (14.29%) Problem Management
7 6 (12.24%) Business Intelligence
7 6 (12.24%) Incident Management
8 5 (10.20%) Service Delivery
9 4 (8.16%) Root Cause Analysis
9 4 (8.16%) Supplier Management
Programming Languages
1 9 (18.37%) SQL
2 2 (4.08%) PowerShell
3 1 (2.04%) Java
3 1 (2.04%) JavaScript
3 1 (2.04%) PL/SQL
Qualifications
1 23 (46.94%) Degree
2 8 (16.33%) ITIL Certification
3 1 (2.04%) HND
3 1 (2.04%) SC Cleared
3 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 18 (36.73%) COBIT
2 5 (10.20%) SLA
System Software
1 4 (8.16%) Squid
2 3 (6.12%) Active Directory
3 2 (4.08%) NDS
3 2 (4.08%) NetIQ eDirectory
Systems Management
1 2 (4.08%) NetIQ Identity Manager
2 1 (2.04%) SCCM
2 1 (2.04%) SCOM
Vendors
1 10 (20.41%) Microsoft
2 8 (16.33%) HEAT Software
2 8 (16.33%) ServiceNow
3 2 (4.08%) NetIQ
3 2 (4.08%) Oracle
4 1 (2.04%) Apple
4 1 (2.04%) Northgate
4 1 (2.04%) Remedy
4 1 (2.04%) Salesforce.com
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