The first table below looks at the demand for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 74 78 83
Rank change year-on-year
+4 +5
Permanent jobs citing Service Management 40 10 14
As % of all permanent IT jobs located in Edinburgh 2.38% 0.89% 0.98%
As % of the Processes & Methodologies category 2.86% 1.14% 1.33%
Number of salaries quoted 29 8 9
Average salary £44,500 £50,000 £29,000
Average salary % change year-on-year
-11.00% +72.41%
90% offered a salary of more than £26,900 £19,000 £22,200
10% offered a salary of more than £50,100 £57,500 £33,500
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1400 876 1051
As % of all permanent IT jobs located in Edinburgh 83.23% 78.21% 73.65%
Number of salaries quoted 907 507 761
Average salary £42,500 £44,500 £40,000
Average salary % change year-on-year
-4.49% +11.25%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
Scotland

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 16 April 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 68 (78.16%) ITIL
2 52 (59.77%) Finance
3 39 (44.83%) Service Delivery
4 31 (35.63%) Windows
5 30 (34.48%) Microsoft
6 22 (25.29%) MS Excel
7 20 (22.99%) Disaster Recovery
8 19 (21.84%) Incident Management
9 18 (20.69%) ITSM
9 18 (20.69%) SQL Server
10 17 (19.54%) SCOM
11 16 (18.39%) Windows Server 2008
12 15 (17.24%) VMware Infrastructure
12 15 (17.24%) VMware
13 14 (16.09%) Retail
13 14 (16.09%) Citrix
13 14 (16.09%) PowerShell
14 13 (14.94%) Performance Improvement
14 13 (14.94%) Risk Management
15 12 (13.79%) Telecoms
15 12 (13.79%) Remedy
15 12 (13.79%) Security Cleared
15 12 (13.79%) Fujitsu
15 12 (13.79%) Remedy ITSM
16 11 (12.64%) SQL Server 2008
16 11 (12.64%) vSphere
16 11 (12.64%) ServiceNow
16 11 (12.64%) NetApp
16 11 (12.64%) EMC
17 10 (11.49%) HP

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 16 April 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (6.90%) SharePoint
2 5 (5.75%) IIS
3 4 (4.60%) MS Exchange
4 2 (2.30%) SAS
4 2 (2.30%) BizTalk Server
4 2 (2.30%) Blackberry Enterprise Server
4 2 (2.30%) Exchange Server 2007
4 2 (2.30%) Lync
4 2 (2.30%) Exchange Server 2010
4 2 (2.30%) Exchange Server 2013
5 1 (1.15%) SharePoint 2010
Applications
1 22 (25.29%) MS Excel
2 3 (3.45%) MS Visio
3 1 (1.15%) Adobe Captivate
3 1 (1.15%) MS PowerPoint
Business Applications
1 12 (13.79%) Remedy ITSM
2 3 (3.45%) assyst
2 3 (3.45%) Dynamics CRM
Cloud Services
1 1 (1.15%) Cloud Computing
Communications & Networking
1 9 (10.34%) VoIP
2 4 (4.60%) SAN
3 3 (3.45%) DHCP
3 3 (3.45%) DNS
3 3 (3.45%) SSL
3 3 (3.45%) Internet
4 2 (2.30%) Extranet
4 2 (2.30%) Firewall
4 2 (2.30%) Wireshark
4 2 (2.30%) NetScaler
5 1 (1.15%) NAS
5 1 (1.15%) Wireless
5 1 (1.15%) Kerberos
5 1 (1.15%) LDAP
5 1 (1.15%) LAN
5 1 (1.15%) WAN
Database & Business Intelligence
1 18 (20.69%) SQL Server
2 11 (12.64%) SQL Server 2008
3 3 (3.45%) SQL Server 2012
3 3 (3.45%) MongoDB
4 1 (1.15%) Oracle Database
4 1 (1.15%) Data Warehouse
Development Applications
1 2 (2.30%) Fiddler
2 1 (1.15%) Team Foundation Server
General
1 52 (59.77%) Finance
2 14 (16.09%) Retail
3 12 (13.79%) Telecoms
4 4 (4.60%) Banking
5 2 (2.30%) Manufacturing
5 2 (2.30%) Multimedia
5 2 (2.30%) Retail Banking
6 1 (1.15%) Czech Language
6 1 (1.15%) Marketing
6 1 (1.15%) Publishing
6 1 (1.15%) Financial Institution
Job Titles
1 21 (24.14%) Infrastructure Manager
2 18 (20.69%) Analyst
3 9 (10.34%) IT Infrastructure Manager
3 9 (10.34%) Service Manager
4 8 (9.20%) Citrix Engineer
4 8 (9.20%) Consultant
5 7 (8.05%) Support Analyst
5 7 (8.05%) Architect
6 6 (6.90%) Technical Architect
6 6 (6.90%) Service Analyst
7 5 (5.75%) Service Management Analyst
7 5 (5.75%) Support Engineer
8 4 (4.60%) Infrastructure Engineer
8 4 (4.60%) Delivery Manager
9 3 (3.45%) Infrastructure Services Manager
9 3 (3.45%) Services Delivery Manager
9 3 (3.45%) Change Analyst
9 3 (3.45%) Infrastructure Support Analyst
9 3 (3.45%) Infrastructure Analyst
10 2 (2.30%) Project Manager
Libraries, Frameworks & Software Standards
1 10 (11.49%) XML
2 6 (6.90%) Middleware
3 3 (3.45%) WCF
4 2 (2.30%) J2EE
4 2 (2.30%) Application Packaging
5 1 (1.15%) HTML5
5 1 (1.15%) HTML
5 1 (1.15%) Flash
Miscellaneous
1 8 (9.20%) CLARiiON
2 6 (6.90%) Clustering
3 4 (4.60%) CMDB
4 3 (3.45%) Blackberry
5 2 (2.30%) Client/Server
5 2 (2.30%) Management Information System
5 2 (2.30%) E-Learning
5 2 (2.30%) Enterprise Software
6 1 (1.15%) iSeries
6 1 (1.15%) Tandem
Operating Systems
1 31 (35.63%) Windows
2 16 (18.39%) Windows Server 2008
3 10 (11.49%) Windows Server 2003
4 9 (10.34%) UNIX
5 8 (9.20%) Windows 7
6 6 (6.90%) Linux
6 6 (6.90%) Windows Server 2012
7 4 (4.60%) Solaris
8 3 (3.45%) Android
8 3 (3.45%) Apple iOS
8 3 (3.45%) Windows Mobile
8 3 (3.45%) AIX
9 2 (2.30%) Ubuntu
9 2 (2.30%) Red Hat Enterprise Linux
10 1 (1.15%) OpenVMS
Processes & Methodologies
1 68 (78.16%) ITIL
2 39 (44.83%) Service Delivery
3 20 (22.99%) Disaster Recovery
4 19 (21.84%) Incident Management
5 18 (20.69%) ITSM
6 13 (14.94%) Performance Improvement
6 13 (14.94%) Risk Management
7 9 (10.34%) Project Management
7 9 (10.34%) Business Continuity
8 8 (9.20%) Performance Management
9 7 (8.05%) Portfolio Management
9 7 (8.05%) IT Governance
9 7 (8.05%) Test Strategy
9 7 (8.05%) Configuration Management
10 6 (6.90%) Migration
10 6 (6.90%) Capacity Planning
11 5 (5.75%) Problem Management
11 5 (5.75%) CRM
12 4 (4.60%) PRINCE2
12 4 (4.60%) Change Management
Programming Languages
1 14 (16.09%) PowerShell
2 9 (10.34%) Perl
2 9 (10.34%) SQL
3 6 (6.90%) C
4 4 (4.60%) VBScript
5 3 (3.45%) Shell Script
6 1 (1.15%) VB
Qualifications
1 12 (13.79%) Security Cleared
2 7 (8.05%) Degree
3 4 (4.60%) Microsoft Certification
4 2 (2.30%) MCSE
4 2 (2.30%) ITIL Certification
4 2 (2.30%) PMP
4 2 (2.30%) PMI Certification
4 2 (2.30%) MOS
4 2 (2.30%) SC Cleared
5 1 (1.15%) MCITP
5 1 (1.15%) OCP
5 1 (1.15%) Oracle Certification
5 1 (1.15%) MCP
Quality Assurance & Compliance
1 9 (10.34%) SLA
2 7 (8.05%) COBIT
3 1 (1.15%) QA
3 1 (1.15%) Sarbanes-Oxley
System Software
1 15 (17.24%) VMware Infrastructure
2 11 (12.64%) vSphere
3 10 (11.49%) XenApp
3 10 (11.49%) XenDesktop
4 8 (9.20%) Active Directory
4 8 (9.20%) Microsoft App-V
5 4 (4.60%) Hyper-V
6 2 (2.30%) VMware ESX
6 2 (2.30%) Veritas Cluster Server
7 1 (1.15%) Samba
7 1 (1.15%) NFS
Systems Management
1 17 (19.54%) SCOM
2 7 (8.05%) SCCM
3 3 (3.45%) XenMobile
3 3 (3.45%) EMC NetWorker
4 2 (2.30%) Norton AntiVirus
4 2 (2.30%) WSUS
Vendors
1 30 (34.48%) Microsoft
2 15 (17.24%) VMware
3 14 (16.09%) Citrix
4 12 (13.79%) Remedy
4 12 (13.79%) Fujitsu
5 11 (12.64%) ServiceNow
5 11 (12.64%) NetApp
5 11 (12.64%) EMC
6 10 (11.49%) HP
6 10 (11.49%) Symantec
7 9 (10.34%) Oracle
7 9 (10.34%) Intel
8 7 (8.05%) FrontRange
8 7 (8.05%) BMC
9 6 (6.90%) Red Hat
10 4 (4.60%) SolarWinds
11 3 (3.45%) MobileIron
11 3 (3.45%) Apple
11 3 (3.45%) CommVault
12 2 (2.30%) JBoss
Edinburgh, Midlothian
Sanderson
Salary: excellent benefits
Posted: 18 hours ago
Edinburgh
Amazon
Salary: Excellent Benefits
Posted: 5 days ago
Edinburgh
Pegasus Resource
Salary: £42000 - £47000 per annum
Posted: 9 days ago