The table below looks at the statistics for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 101 76 72
Rank change year-on-year
-25 -4
Permanent jobs citing Service Management 8 22 21
As % of all permanent IT jobs located in Edinburgh 0.54% 1.74% 1.72%
As % of the Processes & Methodologies category 0.64% 2.05% 2.12%
Number of salaries quoted 3 2 9
Average salary £110,000 £42,500 £65,000
Average salary % change year-on-year
+158.82% -34.61%
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1245 1071 991
As % of all permanent IT jobs located in Edinburgh 83.39% 84.66% 81.30%
Number of salaries quoted 842 687 705
Average salary £41,500 £47,000 £42,500
Average salary % change year-on-year
-11.70% +10.58%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 19 September 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (50.00%) ITIL
2 15 (35.71%) Oracle
2 15 (35.71%) Performance Management
3 12 (28.57%) Coaching
3 12 (28.57%) Analytical Skills
3 12 (28.57%) Internet
4 11 (26.19%) ITSM
4 11 (26.19%) Finance
4 11 (26.19%) QA
5 10 (23.81%) MS PowerPoint
5 10 (23.81%) Release Management
5 10 (23.81%) Windows 7
5 10 (23.81%) Service Delivery
5 10 (23.81%) Six Sigma
5 10 (23.81%) Microsoft
5 10 (23.81%) Perl
5 10 (23.81%) SQL
5 10 (23.81%) UNIX
5 10 (23.81%) Windows
6 9 (21.43%) Change Management
7 8 (19.05%) Configuration Management
7 8 (19.05%) Project Management
8 7 (16.67%) Problem Management
8 7 (16.67%) Supplier Management
9 5 (11.90%) ITIL Certification
10 4 (9.52%) ERP
10 4 (9.52%) Disaster Recovery
10 4 (9.52%) Risk Management
10 4 (9.52%) Workflow
10 4 (9.52%) Degree

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 19 September 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.76%) IIS
2 1 (2.38%) MTS
2 1 (2.38%) SAS
2 1 (2.38%) CICS
Applications
1 10 (23.81%) MS PowerPoint
2 1 (2.38%) Adobe Captivate
Business Applications
1 3 (7.14%) Remedy ITSM
2 2 (4.76%) Oracle General Ledger
2 2 (4.76%) Oracle EBS R12
2 2 (4.76%) Oracle Payables
2 2 (4.76%) Oracle Receivables
2 2 (4.76%) Oracle Financials
2 2 (4.76%) Oracle 11i
2 2 (4.76%) Oracle EBS
2 2 (4.76%) Oracle Applications
3 1 (2.38%) assyst
Communications & Networking
1 12 (28.57%) Internet
2 1 (2.38%) VoIP
Database & Business Intelligence
1 1 (2.38%) DB2
1 1 (2.38%) Data Warehouse
1 1 (2.38%) SAP BW
General
1 11 (26.19%) Finance
2 2 (4.76%) Multimedia
3 1 (2.38%) Financial Institution
3 1 (2.38%) Law
3 1 (2.38%) Advertising
3 1 (2.38%) Publishing
3 1 (2.38%) Banking
3 1 (2.38%) Retail
Job Titles
1 7 (16.67%) Analyst
1 7 (16.67%) Delivery Manager
2 5 (11.90%) Service Manager
2 5 (11.90%) Services Delivery Manager
3 4 (9.52%) Service Analyst
3 4 (9.52%) Service Management Analyst
4 3 (7.14%) Incident Manager
4 3 (7.14%) Consultant
5 2 (4.76%) Solutions Architect
5 2 (4.76%) Infrastructure Manager
5 2 (4.76%) Technical Manager
5 2 (4.76%) Risk Analyst
5 2 (4.76%) Senior Solutions Architect
5 2 (4.76%) Architect
5 2 (4.76%) Applications Manager
5 2 (4.76%) Services Director
5 2 (4.76%) Senior Architect
5 2 (4.76%) Technical Delivery Manager
6 1 (2.38%) IT Infrastructure Manager
6 1 (2.38%) Infrastructure Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) HTML
1 1 (2.38%) Flash
1 1 (2.38%) HTML5
Miscellaneous
1 12 (28.57%) Analytical Skills
2 4 (9.52%) Enterprise Software
3 2 (4.76%) E-Learning
Operating Systems
1 10 (23.81%) UNIX
1 10 (23.81%) Windows
1 10 (23.81%) Windows 7
Processes & Methodologies
1 21 (50.00%) ITIL
2 15 (35.71%) Performance Management
3 12 (28.57%) Coaching
4 11 (26.19%) ITSM
5 10 (23.81%) Service Delivery
5 10 (23.81%) Six Sigma
5 10 (23.81%) Release Management
6 9 (21.43%) Change Management
7 8 (19.05%) Configuration Management
7 8 (19.05%) Project Management
8 7 (16.67%) Supplier Management
8 7 (16.67%) Problem Management
9 4 (9.52%) Continuous Improvement
9 4 (9.52%) ERP
9 4 (9.52%) Disaster Recovery
9 4 (9.52%) Risk Management
9 4 (9.52%) Workflow
9 4 (9.52%) Mentoring
10 3 (7.14%) Incident Management
11 2 (4.76%) IT Governance
Programming Languages
1 10 (23.81%) Perl
1 10 (23.81%) SQL
2 1 (2.38%) ABAP
2 1 (2.38%) Assembly Language
2 1 (2.38%) COBOL
Qualifications
1 5 (11.90%) ITIL Certification
2 4 (9.52%) Degree
3 2 (4.76%) CISSP
4 1 (2.38%) ITIL Foundation Certificate
4 1 (2.38%) MOS
4 1 (2.38%) CIPD
Quality Assurance & Compliance
1 11 (26.19%) QA
2 2 (4.76%) PCI DSS
2 2 (4.76%) SLA
2 2 (4.76%) ISO/IEC 27001
Vendors
1 15 (35.71%) Oracle
2 10 (23.81%) Microsoft
3 3 (7.14%) HP
3 3 (7.14%) Remedy
4 2 (4.76%) Splunk
4 2 (4.76%) ArcSight
5 1 (2.38%) GoldenSource
5 1 (2.38%) Intel
5 1 (2.38%) Adobe
5 1 (2.38%) SAP
Edinburgh, Midlothian
ECS
Salary: Competitive
Posted: Yesterday