The table below looks at the statistics for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 59 56 94
Rank change year-on-year
-3 +38
Permanent jobs citing Service Management 31 48 17
As % of all permanent IT jobs located in Edinburgh 2.71% 3.05% 1.12%
As % of the Processes & Methodologies category 2.97% 3.37% 1.28%
Number of salaries quoted 25 26 5
Median salary £50,000 £40,000 £60,000
Median salary % change year-on-year
+25.00% -33.33%
90% offered a salary of more than £35,500 £36,500 £43,200
10% offered a salary of more than £52,500 £73,750 £113,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1043 1424 1325
As % of all permanent IT jobs located in Edinburgh 91.25% 90.36% 86.94%
Number of salaries quoted 742 885 888
Median salary £47,500 £44,000 £41,500
Median salary % change year-on-year
+7.95% +6.02%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 30 September 2016.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 36 (66.67%) ITSM
2 32 (59.26%) ITIL
3 30 (55.56%) Degree
4 26 (48.15%) Finance
5 20 (37.04%) COBIT
6 14 (25.93%) Analytical Skills
7 13 (24.07%) ITIL V3
8 11 (20.37%) MS Excel
8 11 (20.37%) Change Management
9 10 (18.52%) Supplier Management
9 10 (18.52%) Windows
9 10 (18.52%) Performance Management
9 10 (18.52%) Continuous Improvement
10 9 (16.67%) Portfolio Management
10 9 (16.67%) Test Strategy
10 9 (16.67%) Data Centre
10 9 (16.67%) Business Transformation
10 9 (16.67%) ServiceNow
10 9 (16.67%) Project Management
10 9 (16.67%) SLA
10 9 (16.67%) FrontRange
10 9 (16.67%) IT Governance
10 9 (16.67%) Risk Management
10 9 (16.67%) Law
11 8 (14.81%) Disaster Recovery
11 8 (14.81%) Marketing
11 8 (14.81%) assyst
11 8 (14.81%) ITIL Certification
11 8 (14.81%) SharePoint
11 8 (14.81%) SQL

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.81%) SharePoint
2 4 (7.41%) GlassFish
2 4 (7.41%) WebSphere
2 4 (7.41%) WebSphere Application Server
3 1 (1.85%) Confluence
3 1 (1.85%) MS Exchange
Applications
1 11 (20.37%) MS Excel
2 3 (5.56%) MS Office
3 2 (3.70%) MS PowerPoint
3 2 (3.70%) MS Visio
Business Applications
1 8 (14.81%) assyst
2 3 (5.56%) Oracle ERP
2 3 (5.56%) Remedy ITSM
3 1 (1.85%) Sage CRM
Cloud Services
1 1 (1.85%) Basecamp
1 1 (1.85%) Office 365
Communications & Networking
1 2 (3.70%) LAN
1 2 (3.70%) VoIP
2 1 (1.85%) 802.11
2 1 (1.85%) BGP
2 1 (1.85%) DPNSS
2 1 (1.85%) Firewall
2 1 (1.85%) HSRP
2 1 (1.85%) IP Telephony
2 1 (1.85%) OSPF
2 1 (1.85%) SAN
2 1 (1.85%) SCCP
2 1 (1.85%) WAN
2 1 (1.85%) Wireless
2 1 (1.85%) WLAN
Database & Business Intelligence
1 3 (5.56%) BusinessObjects
1 3 (5.56%) MS Access
2 2 (3.70%) SQL Server
3 1 (1.85%) RDBMS
3 1 (1.85%) Relational Database
3 1 (1.85%) SQL Server Reporting Services
Development Applications
1 3 (5.56%) JIRA
General
1 26 (48.15%) Finance
2 9 (16.67%) Law
3 8 (14.81%) Marketing
4 7 (12.96%) Banking
5 4 (7.41%) Retail
6 2 (3.70%) Retail Banking
7 1 (1.85%) Telecoms
Job Titles
1 18 (33.33%) Consultant
2 14 (25.93%) Analyst
3 9 (16.67%) Management Consultant
3 9 (16.67%) Service Management Consultant
4 8 (14.81%) IT Manager
4 8 (14.81%) ITSM Consultant
4 8 (14.81%) Presales Consultant
5 7 (12.96%) Service Manager
6 4 (7.41%) Applications Support
6 4 (7.41%) IT Services Manager
6 4 (7.41%) Operations Engineer
6 4 (7.41%) Operations Support Engineer
6 4 (7.41%) Server Analyst
6 4 (7.41%) Service Analyst
6 4 (7.41%) Support Engineer
7 3 (5.56%) Applications Support Analyst
7 3 (5.56%) IT Security Manager
7 3 (5.56%) Security Manager
7 3 (5.56%) Support Analyst
8 2 (3.70%) Senior Analyst
Libraries, Frameworks & Software Standards
1 4 (7.41%) Middleware
1 4 (7.41%) XML
2 3 (5.56%) CGI
3 2 (3.70%) .NET
4 1 (1.85%) 802.1X
4 1 (1.85%) ASP.NET
4 1 (1.85%) HTML
4 1 (1.85%) REST
4 1 (1.85%) SOAP
4 1 (1.85%) WCF
4 1 (1.85%) Web Services
4 1 (1.85%) WPF
Miscellaneous
1 14 (25.93%) Analytical Skills
2 9 (16.67%) Data Centre
3 5 (9.26%) Computer Science
4 4 (7.41%) Data Extraction
5 1 (1.85%) CCTV
5 1 (1.85%) Fintech
5 1 (1.85%) iPad
5 1 (1.85%) iPhone
5 1 (1.85%) Statistics
5 1 (1.85%) User Experience
Operating Systems
1 10 (18.52%) Windows
2 7 (12.96%) Unix
3 4 (7.41%) AIX
3 4 (7.41%) Linux
3 4 (7.41%) Solaris
3 4 (7.41%) zOS
4 2 (3.70%) Windows Server
5 1 (1.85%) Apple iOS
5 1 (1.85%) Windows 10
5 1 (1.85%) Windows 7
5 1 (1.85%) Windows 8
5 1 (1.85%) Windows Server 2008
5 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 36 (66.67%) ITSM
2 32 (59.26%) ITIL
3 13 (24.07%) ITIL V3
4 11 (20.37%) Change Management
5 10 (18.52%) Continuous Improvement
5 10 (18.52%) Performance Management
5 10 (18.52%) Supplier Management
6 9 (16.67%) Business Transformation
6 9 (16.67%) IT Governance
6 9 (16.67%) Portfolio Management
6 9 (16.67%) Project Management
6 9 (16.67%) Risk Management
6 9 (16.67%) Test Strategy
7 8 (14.81%) Disaster Recovery
7 8 (14.81%) IT Asset Management
7 8 (14.81%) Presales
7 8 (14.81%) Problem Management
8 6 (11.11%) Incident Management
9 5 (9.26%) Line Management
10 4 (7.41%) Root Cause Analysis
Programming Languages
1 8 (14.81%) SQL
2 4 (7.41%) PL/SQL
3 2 (3.70%) C#
3 2 (3.70%) JavaScript
4 1 (1.85%) Java
4 1 (1.85%) Shell Script
Qualifications
1 30 (55.56%) Degree
2 8 (14.81%) ITIL Certification
3 3 (5.56%) CISM
3 3 (5.56%) CISSP
3 3 (5.56%) SC Cleared
3 3 (5.56%) Security Cleared
4 1 (1.85%) CCDA
4 1 (1.85%) CCDP
4 1 (1.85%) CCNP
4 1 (1.85%) Cisco Certification
4 1 (1.85%) HND
Quality Assurance & Compliance
1 20 (37.04%) COBIT
2 9 (16.67%) SLA
3 3 (5.56%) ISO/IEC 27001
4 2 (3.70%) QA
System Software
1 4 (7.41%) Squid
2 2 (3.70%) Active Directory
3 1 (1.85%) VMware Infrastructure
Systems Management
1 1 (1.85%) SCCM
1 1 (1.85%) SCOM
Vendors
1 9 (16.67%) FrontRange
1 9 (16.67%) ServiceNow
2 7 (12.96%) Microsoft
3 4 (7.41%) Oracle
4 3 (5.56%) Northgate
4 3 (5.56%) Remedy
5 1 (1.85%) Apple
5 1 (1.85%) Aruba
5 1 (1.85%) CheckPoint
5 1 (1.85%) Cisco
5 1 (1.85%) Fortinet
5 1 (1.85%) Juniper
5 1 (1.85%) Motorola
5 1 (1.85%) Sage
5 1 (1.85%) VMware
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