The first table below looks at the demand for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 87 68 59
Rank change year-on-year
-19 -9
Permanent jobs citing Service Management 21 22 26
As % of all permanent IT jobs located in Edinburgh 1.42% 1.82% 2.26%
As % of the Processes & Methodologies category 1.70% 2.15% 2.89%
Number of salaries quoted 9 10 13
Average salary £53,000 £53,750 £65,000
Average salary % change year-on-year
-1.39% -17.30%
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1232 1025 899
As % of all permanent IT jobs located in Edinburgh 83.24% 84.71% 78.31%
Number of salaries quoted 821 641 610
Average salary £42,500 £45,000 £41,500
Average salary % change year-on-year
-5.55% +8.43%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £60,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Scotland

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 30 July 2014.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 July 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 37 (63.79%) ITIL
2 23 (39.66%) Finance
3 18 (31.03%) Service Delivery
3 18 (31.03%) Oracle
4 17 (29.31%) Microsoft
5 15 (25.86%) ITSM
5 15 (25.86%) Performance Management
6 13 (22.41%) Disaster Recovery
6 13 (22.41%) Windows
7 12 (20.69%) SQL
7 12 (20.69%) Internet
8 11 (18.97%) Project Management
8 11 (18.97%) Incident Management
8 11 (18.97%) Windows 7
9 10 (17.24%) MS PowerPoint
9 10 (17.24%) QA
9 10 (17.24%) Risk Management
9 10 (17.24%) Six Sigma
9 10 (17.24%) Perl
9 10 (17.24%) UNIX
10 9 (15.52%) Configuration Management
11 8 (13.79%) Problem Management
11 8 (13.79%) Supplier Management
12 7 (12.07%) Remedy ITSM
12 7 (12.07%) Release Management
12 7 (12.07%) Remedy
12 7 (12.07%) Change Management
13 6 (10.34%) Intel
13 6 (10.34%) VoIP
14 5 (8.62%) Enterprise Software

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 30 July 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.45%) SAS
1 2 (3.45%) SharePoint
1 2 (3.45%) IIS
2 1 (1.72%) BizTalk Server
Applications
1 10 (17.24%) MS PowerPoint
2 5 (8.62%) MS Excel
3 2 (3.45%) Adobe Captivate
Business Applications
1 7 (12.07%) Remedy ITSM
2 3 (5.17%) assyst
3 2 (3.45%) Oracle Payables
3 2 (3.45%) Oracle Receivables
3 2 (3.45%) Oracle Financials
3 2 (3.45%) Oracle 11i
3 2 (3.45%) Oracle EBS
3 2 (3.45%) Oracle General Ledger
3 2 (3.45%) Oracle EBS R12
3 2 (3.45%) Oracle Applications
4 1 (1.72%) Dynamics CRM
Communications & Networking
1 12 (20.69%) Internet
2 6 (10.34%) VoIP
3 1 (1.72%) Wireshark
3 1 (1.72%) Wireless
3 1 (1.72%) Firewall
3 1 (1.72%) SAN
3 1 (1.72%) Extranet
3 1 (1.72%) LAN
3 1 (1.72%) WAN
3 1 (1.72%) NetScaler
Database & Business Intelligence
1 2 (3.45%) SQL Server
2 1 (1.72%) Data Warehouse
2 1 (1.72%) Oracle Database
Development Applications
1 1 (1.72%) Fiddler
General
1 23 (39.66%) Finance
2 4 (6.90%) Multimedia
3 2 (3.45%) Publishing
3 2 (3.45%) Retail
4 1 (1.72%) Banking
4 1 (1.72%) Law
4 1 (1.72%) Advertising
4 1 (1.72%) Telecoms
Job Titles
1 11 (18.97%) Analyst
1 11 (18.97%) Infrastructure Manager
2 9 (15.52%) Delivery Manager
3 7 (12.07%) Services Delivery Manager
3 7 (12.07%) Service Manager
4 6 (10.34%) Service Analyst
4 6 (10.34%) Service Management Analyst
4 6 (10.34%) IT Infrastructure Manager
5 4 (6.90%) Consultant
5 4 (6.90%) Incident Manager
6 2 (3.45%) Technical Delivery Manager
6 2 (3.45%) Designer
6 2 (3.45%) Senior Architect
6 2 (3.45%) Change and Release Analyst
6 2 (3.45%) Solutions Architect
6 2 (3.45%) Architect
6 2 (3.45%) Change Analyst
6 2 (3.45%) Release Analyst
6 2 (3.45%) Training Consultant
6 2 (3.45%) Senior Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (3.45%) HTML5
1 2 (3.45%) Flash
1 2 (3.45%) HTML
2 1 (1.72%) Application Packaging
2 1 (1.72%) XML
2 1 (1.72%) J2EE
Miscellaneous
1 5 (8.62%) Enterprise Software
2 4 (6.90%) E-Learning
3 1 (1.72%) Clustering
3 1 (1.72%) CMDB
3 1 (1.72%) Client/Server
Operating Systems
1 13 (22.41%) Windows
2 11 (18.97%) Windows 7
3 10 (17.24%) UNIX
4 1 (1.72%) Windows Server 2008
Processes & Methodologies
1 37 (63.79%) ITIL
2 18 (31.03%) Service Delivery
3 15 (25.86%) ITSM
3 15 (25.86%) Performance Management
4 13 (22.41%) Disaster Recovery
5 11 (18.97%) Project Management
5 11 (18.97%) Incident Management
6 10 (17.24%) Risk Management
6 10 (17.24%) Six Sigma
7 9 (15.52%) Configuration Management
8 8 (13.79%) Problem Management
8 8 (13.79%) Supplier Management
9 7 (12.07%) Release Management
9 7 (12.07%) Change Management
10 4 (6.90%) ERP
11 3 (5.17%) Asset Management
11 3 (5.17%) Workflow
11 3 (5.17%) Continuous Improvement
11 3 (5.17%) Capacity Planning
12 2 (3.45%) Portfolio Management
Programming Languages
1 12 (20.69%) SQL
2 10 (17.24%) Perl
3 2 (3.45%) VBScript
4 1 (1.72%) PowerShell
Qualifications
1 5 (8.62%) ITIL Certification
2 4 (6.90%) Degree
3 2 (3.45%) ITIL Foundation Certificate
3 2 (3.45%) CISSP
3 2 (3.45%) MOS
4 1 (1.72%) CIPD
4 1 (1.72%) MCITP
4 1 (1.72%) MCSE
4 1 (1.72%) Microsoft Certification
4 1 (1.72%) Security Cleared
Quality Assurance & Compliance
1 10 (17.24%) QA
2 3 (5.17%) SLA
3 2 (3.45%) PCI DSS
3 2 (3.45%) ISO/IEC 27001
System Software
1 2 (3.45%) VMware Infrastructure
2 1 (1.72%) VMware ESX
2 1 (1.72%) XenApp
2 1 (1.72%) XenDesktop
2 1 (1.72%) Veritas Cluster Server
2 1 (1.72%) Active Directory
Systems Management
1 2 (3.45%) SCOM
2 1 (1.72%) SCCM
2 1 (1.72%) WSUS
2 1 (1.72%) Norton AntiVirus
Vendors
1 18 (31.03%) Oracle
2 17 (29.31%) Microsoft
3 7 (12.07%) Remedy
4 6 (10.34%) Intel
5 5 (8.62%) HP
6 2 (3.45%) Splunk
6 2 (3.45%) ArcSight
6 2 (3.45%) Adobe
6 2 (3.45%) VMware
7 1 (1.72%) GoldenSource
7 1 (1.72%) Thunderhead
7 1 (1.72%) AppSense
7 1 (1.72%) Fujitsu
7 1 (1.72%) Laserfiche
7 1 (1.72%) CheckPoint
7 1 (1.72%) Symantec
7 1 (1.72%) JBoss
7 1 (1.72%) Citrix
7 1 (1.72%) Cisco
7 1 (1.72%) ServiceNow
Edinburgh, Midlothian
Harvey Nash plc
Salary: £60000 - £65000 per annum
Posted: 5 days ago
Edinburgh, Midlothian
ECS
Salary: Competitive
Posted: 6 days ago
Edinburgh
RBS
Salary: Excellent employee salary and 30% cash and benefit funding programme
Posted: 16 days ago