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This section looks at the demand for Service Management skills within the Edinburgh region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the last 3 months to 16 May 2008 with a comparison to the same period last year.

LinkService Management
Location
3 months to 16 May 2008Same period last year
Rank6189
Rank change on same period last yearUp+28
Matching permanent IT job ads2517
As % of all UK permanent IT job ads sampled0.012 %0.008 %
As % of the category below2.759 %1.489 %
Salaries quoted1713
Average minimum salary£38,353£36,538
Average salary£41,765£41,077
% change on same period last year+1.67 %
Average maximum salary£45,176£45,615
UK excluding London average salary£43,822£46,469
% change on same period last year-5.69 %
Processes & Methodologies EdinburghProcesses & Methodologies
Edinburgh
Matching permanent IT job ads9061142
As % of all UK permanent IT job ads sampled0.444 %0.506 %
Salaries quoted636816
Average minimum salary£35,950£34,519
Average salary£39,308£37,617
% change on same period last year+4.49 %
Average maximum salary£42,666£40,716
UK excluding London average salary£42,840£44,076
% change on same period last year-2.80 %
Service Management ScotlandService Management
Scotland

Service Management
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Edinburgh Service Management Demand Trend

Service Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Service Management across the Edinburgh region.

Edinburgh Service Management Salary Trend

Service Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the past 3 months.

Edinburgh Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Edinburgh region citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Management.

142 (89.36 %)ITIL
224 (51.06 %)ITSM
315 (31.91 %)Service Delivery
315 (31.91 %)Finance
411 (23.40 %)Supplier Management
411 (23.40 %)Stakeholder Management
58 (17.02 %)Project Management
58 (17.02 %)COBIT
66 (12.77 %)SQL Server
75 (10.64 %)ITIL Certification
75 (10.64 %)Peregrine
75 (10.64 %)Remedy
75 (10.64 %)Change Management
75 (10.64 %)assyst
75 (10.64 %)Remedy ITSM
84 (8.511 %)Oracle
93 (6.383 %)SNMP
93 (6.383 %)MCSE
93 (6.383 %)DB2
93 (6.383 %).NET
93 (6.383 %)IIS
93 (6.383 %)Cisco Certification
93 (6.383 %)Microsoft Certification
93 (6.383 %)Tivoli
93 (6.383 %)RDBMS
93 (6.383 %)Compuware
93 (6.383 %)CCNA
93 (6.383 %)Active Directory
93 (6.383 %)OpenView
93 (6.383 %)Disaster Recovery

Service Management
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Edinburgh region citing Service Management also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Service Management. Up to 20 skills are shown per category.

Application Development
13 (6.383 %).NET
Application Platforms
13 (6.383 %)IIS
Applications
12 (4.255 %)MS Excel
21 (2.128 %)MS Visio
21 (2.128 %)MS PowerPoint
21 (2.128 %)MS Office
Business Applications
15 (10.64 %)assyst
15 (10.64 %)Remedy ITSM
21 (2.128 %)Oracle EBS
Communications & Networking
13 (6.383 %)SNMP
22 (4.255 %)RIP
31 (2.128 %)ADSL
31 (2.128 %)ISDN
31 (2.128 %)TCP/IP
31 (2.128 %)MPLS
31 (2.128 %)OSPF
31 (2.128 %)BGP
Database & Business Intelligence
16 (12.77 %)SQL Server
23 (6.383 %)DB2
23 (6.383 %)RDBMS
31 (2.128 %)Crystal Reports
General
115 (31.91 %)Finance
22 (4.255 %)Health
22 (4.255 %)Legal
31 (2.128 %)Banking
31 (2.128 %)Law
31 (2.128 %)Telecoms
Job Titles
119 (40.43 %)Consultant
218 (38.30 %)Service Manager
314 (29.79 %)Services Delivery Manager
314 (29.79 %)Delivery Manager
411 (23.40 %)IT Services Delivery Manager
411 (23.40 %)IT Services Manager
411 (23.40 %)IT Manager
411 (23.40 %)Solutions Consultant
510 (21.28 %)Business Consultant
67 (14.89 %)Analyst
74 (8.511 %)Service Analyst
83 (6.383 %)Senior Analyst
83 (6.383 %)Service Desk Analyst
92 (4.255 %)ITIL Consultant
101 (2.128 %)Service Management Analyst
101 (2.128 %)Senior Network Engineer
101 (2.128 %)Network Engineer
101 (2.128 %)Project Manager
101 (2.128 %)Trainer
101 (2.128 %)ITIL Trainer
Miscellaneous
11 (2.128 %)Asset Management
Operating Systems
12 (4.255 %)Windows
21 (2.128 %)Windows 2000
Processes & Methodologies
142 (89.36 %)ITIL
224 (51.06 %)ITSM
315 (31.91 %)Service Delivery
411 (23.40 %)Stakeholder Management
411 (23.40 %)Supplier Management
58 (17.02 %)Project Management
65 (10.64 %)Change Management
73 (6.383 %)Disaster Recovery
82 (4.255 %)Configuration Management
82 (4.255 %)Incident Management
82 (4.255 %)Problem Management
82 (4.255 %)Release Management
91 (2.128 %)QMS
91 (2.128 %)Quality Management
Programming Languages
12 (4.255 %)SQL
Qualifications
15 (10.64 %)ITIL Certification
23 (6.383 %)MCSE
23 (6.383 %)CCNA
23 (6.383 %)Cisco Certification
23 (6.383 %)Microsoft Certification
31 (2.128 %)ISEB
31 (2.128 %)ISEB Practitioner
Quality Assurance & Compliance
18 (17.02 %)COBIT
21 (2.128 %)ISO/IEC 20000
21 (2.128 %)SLA
System Software
13 (6.383 %)Active Directory
Systems Management
13 (6.383 %)OpenView
13 (6.383 %)Tivoli
Vendors
15 (10.64 %)Peregrine
15 (10.64 %)Remedy
24 (8.511 %)Oracle
33 (6.383 %)Compuware
41 (2.128 %)Cisco
41 (2.128 %)Microsoft
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