The first table below looks at the demand for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Edinburgh region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 81 77 58
Rank change year-on-year
-4 -19
Permanent jobs citing Service Management 24 19 30
As % of all permanent IT jobs located in Edinburgh 1.60% 1.57% 2.56%
As % of the Processes & Methodologies category 1.92% 1.87% 3.28%
Number of salaries quoted 10 9 15
Average salary £53,000 £55,000 £65,000
Average salary % change year-on-year
-3.63% -15.38%
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1250 1014 916
As % of all permanent IT jobs located in Edinburgh 83.22% 83.94% 78.22%
Number of salaries quoted 827 636 617
Average salary £42,500 £44,000 £40,000
Average salary % change year-on-year
-3.40% +10.00%
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £60,000 £60,750 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
Scotland

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 24 July 2014.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 24 July 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 39 (65.00%) ITIL
2 25 (41.67%) Finance
3 19 (31.67%) Service Delivery
3 19 (31.67%) Oracle
3 19 (31.67%) Microsoft
4 16 (26.67%) ITSM
5 15 (25.00%) Windows
5 15 (25.00%) Performance Management
6 13 (21.67%) SQL
6 13 (21.67%) Disaster Recovery
7 12 (20.00%) Internet
7 12 (20.00%) Incident Management
8 11 (18.33%) Project Management
8 11 (18.33%) Windows 7
9 10 (16.67%) Six Sigma
9 10 (16.67%) Risk Management
9 10 (16.67%) Perl
9 10 (16.67%) UNIX
9 10 (16.67%) MS PowerPoint
9 10 (16.67%) QA
10 9 (15.00%) Configuration Management
11 8 (13.33%) Remedy
11 8 (13.33%) Supplier Management
11 8 (13.33%) Problem Management
11 8 (13.33%) Remedy ITSM
12 7 (11.67%) Release Management
12 7 (11.67%) Change Management
13 6 (10.00%) VoIP
13 6 (10.00%) HP
13 6 (10.00%) Intel

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 24 July 2014, IT jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.00%) SharePoint
2 2 (3.33%) BizTalk Server
2 2 (3.33%) SAS
3 1 (1.67%) IIS
Applications
1 10 (16.67%) MS PowerPoint
2 6 (10.00%) MS Excel
3 2 (3.33%) Adobe Captivate
Business Applications
1 8 (13.33%) Remedy ITSM
2 3 (5.00%) assyst
3 2 (3.33%) Oracle Payables
3 2 (3.33%) Oracle Receivables
3 2 (3.33%) Oracle EBS
3 2 (3.33%) Oracle Financials
3 2 (3.33%) Oracle 11i
3 2 (3.33%) Dynamics CRM
3 2 (3.33%) Oracle General Ledger
3 2 (3.33%) Oracle EBS R12
3 2 (3.33%) Oracle Applications
Communications & Networking
1 12 (20.00%) Internet
2 6 (10.00%) VoIP
3 2 (3.33%) NetScaler
3 2 (3.33%) Extranet
3 2 (3.33%) Wireshark
4 1 (1.67%) LAN
4 1 (1.67%) WAN
4 1 (1.67%) SAN
4 1 (1.67%) Wireless
4 1 (1.67%) Firewall
Database & Business Intelligence
1 4 (6.67%) SQL Server
2 1 (1.67%) Data Warehouse
2 1 (1.67%) Oracle Database
Development Applications
1 2 (3.33%) Fiddler
General
1 25 (41.67%) Finance
2 4 (6.67%) Multimedia
3 3 (5.00%) Retail
4 2 (3.33%) Telecoms
4 2 (3.33%) Publishing
5 1 (1.67%) Banking
5 1 (1.67%) Law
5 1 (1.67%) Advertising
Job Titles
1 12 (20.00%) Analyst
2 11 (18.33%) Infrastructure Manager
3 9 (15.00%) Delivery Manager
4 7 (11.67%) Service Manager
4 7 (11.67%) Services Delivery Manager
5 6 (10.00%) Service Analyst
5 6 (10.00%) Service Management Analyst
5 6 (10.00%) IT Infrastructure Manager
6 4 (6.67%) Consultant
6 4 (6.67%) Incident Manager
7 2 (3.33%) Technical Delivery Manager
7 2 (3.33%) Trainee Support Analyst
7 2 (3.33%) Designer
7 2 (3.33%) Senior Architect
7 2 (3.33%) Change and Release Analyst
7 2 (3.33%) Solutions Architect
7 2 (3.33%) Support Analyst
7 2 (3.33%) Support Engineer
7 2 (3.33%) Applications Support
7 2 (3.33%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 2 (3.33%) HTML5
1 2 (3.33%) J2EE
1 2 (3.33%) XML
1 2 (3.33%) HTML
1 2 (3.33%) Flash
1 2 (3.33%) Application Packaging
Miscellaneous
1 5 (8.33%) Enterprise Software
2 4 (6.67%) E-Learning
3 2 (3.33%) Client/Server
3 2 (3.33%) CMDB
3 2 (3.33%) Clustering
Operating Systems
1 15 (25.00%) Windows
2 11 (18.33%) Windows 7
3 10 (16.67%) UNIX
4 2 (3.33%) Windows Server 2008
Processes & Methodologies
1 39 (65.00%) ITIL
2 19 (31.67%) Service Delivery
3 16 (26.67%) ITSM
4 15 (25.00%) Performance Management
5 13 (21.67%) Disaster Recovery
6 12 (20.00%) Incident Management
7 11 (18.33%) Project Management
8 10 (16.67%) Six Sigma
8 10 (16.67%) Risk Management
9 9 (15.00%) Configuration Management
10 8 (13.33%) Supplier Management
10 8 (13.33%) Problem Management
11 7 (11.67%) Release Management
11 7 (11.67%) Change Management
12 4 (6.67%) ERP
13 3 (5.00%) Asset Management
13 3 (5.00%) IT Governance
13 3 (5.00%) Workflow
13 3 (5.00%) Capacity Planning
13 3 (5.00%) Continuous Improvement
Programming Languages
1 13 (21.67%) SQL
2 10 (16.67%) Perl
3 4 (6.67%) VBScript
4 2 (3.33%) PowerShell
5 1 (1.67%) VB
Qualifications
1 5 (8.33%) ITIL Certification
2 3 (5.00%) Degree
3 2 (3.33%) Security Cleared
3 2 (3.33%) ITIL Foundation Certificate
3 2 (3.33%) MOS
4 1 (1.67%) MCITP
4 1 (1.67%) CIPD
4 1 (1.67%) MCSE
4 1 (1.67%) CISSP
4 1 (1.67%) Microsoft Certification
Quality Assurance & Compliance
1 10 (16.67%) QA
2 3 (5.00%) SLA
3 1 (1.67%) COBIT
3 1 (1.67%) ISO/IEC 27001
3 1 (1.67%) PCI DSS
System Software
1 3 (5.00%) VMware Infrastructure
2 2 (3.33%) Active Directory
2 2 (3.33%) XenApp
2 2 (3.33%) XenDesktop
2 2 (3.33%) Veritas Cluster Server
2 2 (3.33%) VMware ESX
Systems Management
1 3 (5.00%) SCOM
2 2 (3.33%) Norton AntiVirus
2 2 (3.33%) WSUS
3 1 (1.67%) SCCM
Vendors
1 19 (31.67%) Oracle
1 19 (31.67%) Microsoft
2 8 (13.33%) Remedy
3 6 (10.00%) HP
3 6 (10.00%) Intel
4 3 (5.00%) VMware
5 2 (3.33%) ServiceNow
5 2 (3.33%) Symantec
5 2 (3.33%) Adobe
5 2 (3.33%) Citrix
5 2 (3.33%) JBoss
5 2 (3.33%) Fujitsu
5 2 (3.33%) Thunderhead
5 2 (3.33%) AppSense
5 2 (3.33%) Laserfiche
6 1 (1.67%) GoldenSource
6 1 (1.67%) FrontRange
6 1 (1.67%) Cisco
6 1 (1.67%) CheckPoint
6 1 (1.67%) BMC
Edinburgh, Midlothian
ECS
Salary: Competitive
Posted: 6 days ago
Edinburgh
RBS
Salary: Excellent employee salary and 30% cash and benefit funding programme
Posted: 10 days ago