The table below looks at the statistics for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 72 73 80
Rank change year-on-year
+1 +7
Permanent jobs citing Service Management 23 29 32
As % of all permanent IT jobs located in Edinburgh 1.93% 2.05% 2.00%
As % of the Processes & Methodologies category 2.13% 2.30% 2.27%
Number of salaries quoted 14 14 16
Median salary £39,250 £52,500 £50,250
Median salary % change year-on-year
-25.23% +4.47%
90% offered a salary of more than £29,000 £38,500 £35,000
10% offered a salary of more than £54,250 £59,550 £59,000
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1078 1260 1410
As % of all permanent IT jobs located in Edinburgh 90.51% 89.24% 88.24%
Number of salaries quoted 610 778 915
Median salary £45,000 £45,000 £44,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £70,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 30 June 2016.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 36 (60.00%) ITSM
2 32 (53.33%) ITIL
3 31 (51.67%) Finance
4 21 (35.00%) Degree
4 21 (35.00%) Analytical Skills
5 18 (30.00%) Continuous Improvement
5 18 (30.00%) Supplier Management
6 17 (28.33%) Change Management
7 15 (25.00%) ITIL V3
8 14 (23.33%) Banking
9 12 (20.00%) Risk Management
10 10 (16.67%) MS Excel
10 10 (16.67%) SLA
10 10 (16.67%) COBIT
11 9 (15.00%) Problem Management
11 9 (15.00%) XML
11 9 (15.00%) Disaster Recovery
12 8 (13.33%) SharePoint
12 8 (13.33%) Incident Management
12 8 (13.33%) WebSphere
13 7 (11.67%) Mobile Banking
13 7 (11.67%) Performance Management
13 7 (11.67%) Line Management
13 7 (11.67%) Windows
13 7 (11.67%) SQL
13 7 (11.67%) Microsoft
13 7 (11.67%) Project Management
13 7 (11.67%) Firewall
14 6 (10.00%) Retail
14 6 (10.00%) IBM

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.33%) SharePoint
1 8 (13.33%) WebSphere
2 1 (1.67%) MS Exchange
Applications
1 10 (16.67%) MS Excel
2 3 (5.00%) MS Office
3 2 (3.33%) MS PowerPoint
3 2 (3.33%) MS Visio
Business Applications
1 3 (5.00%) Oracle ERP
1 3 (5.00%) Remedy ITSM
1 3 (5.00%) Sage CRM
Cloud Services
1 1 (1.67%) Microsoft Azure
1 1 (1.67%) Office 365
Communications & Networking
1 7 (11.67%) Firewall
2 5 (8.33%) DMZ
2 5 (8.33%) HTTP
2 5 (8.33%) Internet
2 5 (8.33%) Intranet
2 5 (8.33%) SSL
3 2 (3.33%) 802.11
3 2 (3.33%) BGP
3 2 (3.33%) DPNSS
3 2 (3.33%) HSRP
3 2 (3.33%) IP Telephony
3 2 (3.33%) LAN
3 2 (3.33%) OSPF
3 2 (3.33%) SCCP
3 2 (3.33%) VoIP
3 2 (3.33%) WAN
3 2 (3.33%) Wireless
3 2 (3.33%) WLAN
4 1 (1.67%) F5 BIG-IP LTM
4 1 (1.67%) NAS
Database & Business Intelligence
1 3 (5.00%) BusinessObjects
1 3 (5.00%) MS Access
2 2 (3.33%) DB2
2 2 (3.33%) SQL Server
2 2 (3.33%) SQL Server Reporting Services
Development Applications
1 2 (3.33%) JIRA
2 1 (1.67%) Jenkins
2 1 (1.67%) TeamCity
General
1 31 (51.67%) Finance
2 14 (23.33%) Banking
3 6 (10.00%) Retail
4 5 (8.33%) Law
5 3 (5.00%) Retail Banking
6 2 (3.33%) Investment Banking
6 2 (3.33%) Telecoms
7 1 (1.67%) Games
Job Titles
1 18 (30.00%) Analyst
2 15 (25.00%) IT Manager
3 11 (18.33%) Service Manager
4 9 (15.00%) IT Services Manager
5 8 (13.33%) Applications Support
6 7 (11.67%) Consultant
7 6 (10.00%) Service Analyst
7 6 (10.00%) Service Transition Manager
7 6 (10.00%) Transition Manager
8 5 (8.33%) Firewall Analyst
8 5 (8.33%) IT Analyst
8 5 (8.33%) IT Security Manager
8 5 (8.33%) Management Consultant
8 5 (8.33%) Security Manager
8 5 (8.33%) Service Management Consultant
8 5 (8.33%) XML Analyst
9 4 (6.67%) Applications Support Analyst
9 4 (6.67%) Support Analyst
10 3 (5.00%) Architect
10 3 (5.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 9 (15.00%) XML
2 5 (8.33%) XSL
3 4 (6.67%) .NET
4 3 (5.00%) CGI
4 3 (5.00%) REST
5 2 (3.33%) 802.1X
5 2 (3.33%) ASP.NET
5 2 (3.33%) SOAP
5 2 (3.33%) WCF
5 2 (3.33%) Web Services
5 2 (3.33%) WPF
6 1 (1.67%) HTML
Miscellaneous
1 21 (35.00%) Analytical Skills
2 7 (11.67%) Mobile Banking
3 6 (10.00%) Data Centre
4 5 (8.33%) Computer Science
4 5 (8.33%) DataPower
4 5 (8.33%) Statistics
5 2 (3.33%) CCTV
5 2 (3.33%) Data Extraction
5 2 (3.33%) Mainframe
5 2 (3.33%) Mobile App
6 1 (1.67%) Clustering
6 1 (1.67%) Hybrid Cloud
6 1 (1.67%) Private Cloud
6 1 (1.67%) Public Cloud
Operating Systems
1 7 (11.67%) Windows
2 5 (8.33%) Unix
3 4 (6.67%) Windows Server
4 1 (1.67%) AIX
4 1 (1.67%) Linux
4 1 (1.67%) Solaris
4 1 (1.67%) Windows 10
4 1 (1.67%) Windows 7
4 1 (1.67%) Windows Server 2008
4 1 (1.67%) Windows Server 2012
4 1 (1.67%) zOS
Processes & Methodologies
1 36 (60.00%) ITSM
2 32 (53.33%) ITIL
3 18 (30.00%) Continuous Improvement
3 18 (30.00%) Supplier Management
4 17 (28.33%) Change Management
5 15 (25.00%) ITIL V3
6 12 (20.00%) Risk Management
7 9 (15.00%) Disaster Recovery
7 9 (15.00%) Problem Management
8 8 (13.33%) Incident Management
9 7 (11.67%) Line Management
9 7 (11.67%) Performance Management
9 7 (11.67%) Project Management
10 6 (10.00%) Business Transformation
10 6 (10.00%) Non-Functional Testing
11 5 (8.33%) Portfolio Management
11 5 (8.33%) Release Management
11 5 (8.33%) Risk Analysis
11 5 (8.33%) Security Testing
11 5 (8.33%) Test Strategy
Programming Languages
1 7 (11.67%) SQL
2 5 (8.33%) PL/SQL
3 3 (5.00%) C#
4 2 (3.33%) Java
4 2 (3.33%) Shell Script
5 1 (1.67%) JavaScript
5 1 (1.67%) PowerShell
5 1 (1.67%) Ruby
5 1 (1.67%) VB.NET
Qualifications
1 21 (35.00%) Degree
2 5 (8.33%) CISM
2 5 (8.33%) CISSP
3 3 (5.00%) SC Cleared
3 3 (5.00%) Security Cleared
4 2 (3.33%) CCDA
4 2 (3.33%) CCDP
4 2 (3.33%) CCNP
4 2 (3.33%) Cisco Certification
5 1 (1.67%) ITIL Certification
Quality Assurance & Compliance
1 10 (16.67%) COBIT
1 10 (16.67%) SLA
2 5 (8.33%) ISO/IEC 27001
3 2 (3.33%) QA
System Software
1 1 (1.67%) Active Directory
1 1 (1.67%) VMware Infrastructure
Systems Management
1 1 (1.67%) Ansible
1 1 (1.67%) Opscode Chef
1 1 (1.67%) Puppet
Vendors
1 7 (11.67%) Microsoft
2 6 (10.00%) IBM
3 5 (8.33%) FrontRange
3 5 (8.33%) Oracle
3 5 (8.33%) ServiceNow
4 3 (5.00%) Northgate
4 3 (5.00%) Remedy
4 3 (5.00%) Sage
5 2 (3.33%) Aruba
5 2 (3.33%) CheckPoint
5 2 (3.33%) Cisco
5 2 (3.33%) Fortinet
5 2 (3.33%) Juniper
5 2 (3.33%) Motorola
6 1 (1.67%) CA
6 1 (1.67%) F5
6 1 (1.67%) HP
6 1 (1.67%) VMware
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