The table below looks at the statistics for Service Management skills in IT jobs advertised for the Edinburgh region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 71 75 81
Rank change year-on-year
+4 +6
Permanent jobs citing Service Management 29 20 37
As % of all permanent IT jobs located in Edinburgh 2.24% 1.47% 2.25%
As % of the Processes & Methodologies category 2.49% 1.66% 2.58%
Number of salaries quoted 25 12 24
Median salary £37,500 £46,250 £44,750
Median salary % change year-on-year
-18.91% +3.35%
90% offered a salary of more than £30,400 £33,250 £26,650
10% offered a salary of more than £53,000 £59,700 £50,000
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Permanent IT job ads with a match in the
Processes & Methodologies category
1167 1202 1433
As % of all permanent IT jobs located in Edinburgh 89.98% 88.06% 87.32%
Number of salaries quoted 741 720 930
Median salary £47,500 £45,000 £42,500
Median salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £32,000 £32,500 £29,000
10% offered a salary of more than £68,500 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Edinburgh region.

Service Management Salary Trend in Edinburgh

Service Management
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Management across the Edinburgh region over the 3 months to 5 May 2016.

Service Management Salary Histogram in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 5 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 39 (50.00%) Finance
2 34 (43.59%) Change Management
3 30 (38.46%) Banking
4 29 (37.18%) ITIL
5 28 (35.90%) Incident Management
6 26 (33.33%) ITSM
7 24 (30.77%) WebSphere
8 20 (25.64%) Mobile Banking
9 19 (24.36%) Problem Management
10 17 (21.79%) Degree
10 17 (21.79%) Continuous Improvement
11 16 (20.51%) Analytical Skills
12 15 (19.23%) Windows
12 15 (19.23%) Oracle
13 13 (16.67%) Java
13 13 (16.67%) MS Excel
13 13 (16.67%) Mainframe
13 13 (16.67%) Supplier Management
14 12 (15.38%) Project Management
14 12 (15.38%) Firewall
15 11 (14.10%) IBM
15 11 (14.10%) Microsoft
15 11 (14.10%) XML
16 10 (12.82%) XSL
16 10 (12.82%) DB2
16 10 (12.82%) HTTP
16 10 (12.82%) SSL
16 10 (12.82%) Intranet
16 10 (12.82%) Internet
16 10 (12.82%) DMZ

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (30.77%) WebSphere
2 4 (5.13%) SharePoint
3 1 (1.28%) MS Exchange
Applications
1 13 (16.67%) MS Excel
2 3 (3.85%) MS Office
3 2 (2.56%) MS PowerPoint
3 2 (2.56%) MS Visio
Business Applications
1 3 (3.85%) Sage CRM
2 2 (2.56%) Infor SunSystems
2 2 (2.56%) Oracle ERP
Cloud Services
1 1 (1.28%) Microsoft Azure
1 1 (1.28%) Office 365
Communications & Networking
1 12 (15.38%) Firewall
2 10 (12.82%) DMZ
2 10 (12.82%) HTTP
2 10 (12.82%) Internet
2 10 (12.82%) Intranet
2 10 (12.82%) SSL
3 5 (6.41%) SAN
4 3 (3.85%) LAN
4 3 (3.85%) VoIP
5 2 (2.56%) 802.11
5 2 (2.56%) BGP
5 2 (2.56%) DPNSS
5 2 (2.56%) HSRP
5 2 (2.56%) IP Telephony
5 2 (2.56%) OSPF
5 2 (2.56%) SCCP
5 2 (2.56%) WAN
5 2 (2.56%) Wireless
5 2 (2.56%) WLAN
6 1 (1.28%) F5 BIG-IP LTM
Database & Business Intelligence
1 10 (12.82%) DB2
2 2 (2.56%) SQL Server
2 2 (2.56%) SQL Server Reporting Services
Development Applications
1 2 (2.56%) JIRA
2 1 (1.28%) Jenkins
2 1 (1.28%) TeamCity
General
1 39 (50.00%) Finance
2 30 (38.46%) Banking
3 10 (12.82%) Investment Banking
4 5 (6.41%) Retail
5 2 (2.56%) Retail Banking
5 2 (2.56%) Telecoms
6 1 (1.28%) Games
6 1 (1.28%) Legal
Job Titles
1 21 (26.92%) Analyst
2 13 (16.67%) Applications Support
3 10 (12.82%) DB2 Support
3 10 (12.82%) Firewall Analyst
3 10 (12.82%) IT Manager
3 10 (12.82%) Mainframe Support
3 10 (12.82%) XML Analyst
4 9 (11.54%) Service Manager
5 7 (8.97%) IT Services Manager
6 6 (7.69%) Service Analyst
6 6 (7.69%) Service Transition Manager
6 6 (7.69%) Support Engineer
6 6 (7.69%) Transition Manager
7 5 (6.41%) IT Analyst
7 5 (6.41%) Operations Engineer
7 5 (6.41%) Operations Support Engineer
8 4 (5.13%) Security Manager
9 3 (3.85%) IT Security Manager
9 3 (3.85%) Mainframe Specialist
9 3 (3.85%) WebSphere Specialist
Libraries, Frameworks & Software Standards
1 11 (14.10%) XML
2 10 (12.82%) XSL
3 4 (5.13%) .NET
4 3 (3.85%) REST
4 3 (3.85%) Web Services
5 2 (2.56%) 802.1X
5 2 (2.56%) ASP.NET
5 2 (2.56%) SOAP
5 2 (2.56%) WCF
5 2 (2.56%) WPF
6 1 (1.28%) Flash
6 1 (1.28%) HTML
Miscellaneous
1 20 (25.64%) Mobile Banking
2 16 (20.51%) Analytical Skills
3 13 (16.67%) Mainframe
4 10 (12.82%) DataPower
4 10 (12.82%) Mobile App
5 9 (11.54%) Computer Science
6 5 (6.41%) Data Extraction
6 5 (6.41%) Statistics
7 3 (3.85%) Driving Licence
8 2 (2.56%) CCTV
8 2 (2.56%) Management Information System
9 1 (1.28%) Clustering
9 1 (1.28%) Data Centre
9 1 (1.28%) Distributed Denial-of-Service
9 1 (1.28%) Enterprise Storage
9 1 (1.28%) Hybrid Cloud
9 1 (1.28%) Private Cloud
9 1 (1.28%) Public Cloud
9 1 (1.28%) Replication
Operating Systems
1 15 (19.23%) Windows
2 7 (8.97%) Unix
3 5 (6.41%) Windows Server
4 3 (3.85%) Linux
4 3 (3.85%) Windows Server 2008
4 3 (3.85%) Windows Server 2012
5 2 (2.56%) Windows Server 2003
6 1 (1.28%) AIX
6 1 (1.28%) Solaris
6 1 (1.28%) Windows 10
6 1 (1.28%) Windows 7
6 1 (1.28%) zOS
Processes & Methodologies
1 34 (43.59%) Change Management
2 29 (37.18%) ITIL
3 28 (35.90%) Incident Management
4 26 (33.33%) ITSM
5 19 (24.36%) Problem Management
6 17 (21.79%) Continuous Improvement
7 13 (16.67%) Supplier Management
8 12 (15.38%) Project Management
9 10 (12.82%) Disaster Recovery
10 9 (11.54%) ITIL V3
11 8 (10.26%) Risk Management
12 6 (7.69%) Non-Functional Testing
13 5 (6.41%) Business Intelligence
13 5 (6.41%) Release Management
14 4 (5.13%) Agile Software Development
14 4 (5.13%) DevOps
14 4 (5.13%) Information Assurance
14 4 (5.13%) Penetration Testing
14 4 (5.13%) Security Management
14 4 (5.13%) Service Delivery
Programming Languages
1 13 (16.67%) Java
2 9 (11.54%) SQL
3 4 (5.13%) Shell Script
4 3 (3.85%) C#
5 2 (2.56%) PL/SQL
6 1 (1.28%) JavaScript
6 1 (1.28%) PowerShell
6 1 (1.28%) Ruby
6 1 (1.28%) VB.NET
Qualifications
1 17 (21.79%) Degree
2 4 (5.13%) CISM
2 4 (5.13%) CISSP
2 4 (5.13%) ITIL Certification
3 2 (2.56%) CCDA
3 2 (2.56%) CCDP
3 2 (2.56%) CCNP
3 2 (2.56%) Cisco Certification
4 1 (1.28%) CISA
4 1 (1.28%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (8.97%) SLA
2 4 (5.13%) ISO/IEC 27001
3 3 (3.85%) COBIT
4 2 (2.56%) QA
5 1 (1.28%) PCI DSS
System Software
1 2 (2.56%) VMware Infrastructure
2 1 (1.28%) Active Directory
2 1 (1.28%) vSphere
Systems Management
1 2 (2.56%) SCCM
2 1 (1.28%) Ansible
2 1 (1.28%) Nagios
2 1 (1.28%) Opscode Chef
2 1 (1.28%) Puppet
Vendors
1 15 (19.23%) Oracle
2 11 (14.10%) IBM
2 11 (14.10%) Microsoft
3 3 (3.85%) Sage
4 2 (2.56%) Aruba
4 2 (2.56%) CheckPoint
4 2 (2.56%) Cisco
4 2 (2.56%) Fortinet
4 2 (2.56%) Juniper
4 2 (2.56%) Motorola
4 2 (2.56%) Sun
4 2 (2.56%) VMware
5 1 (1.28%) ArcSight
5 1 (1.28%) CA
5 1 (1.28%) F5
5 1 (1.28%) HP
5 1 (1.28%) Intel Security
5 1 (1.28%) SolarWinds
5 1 (1.28%) Splunk
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