Service Desk Analyst Jobs in Edinburgh

Service Desk Analyst
Scotland > Edinburgh

The median Service Desk Analyst salary in Edinburgh is £30,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 108 129 136
Rank change year-on-year +21 +7 -21
Permanent jobs requiring a Service Desk Analyst 4 23 24
As % of all permanent jobs advertised in Edinburgh 0.26% 1.09% 1.02%
As % of the Job Titles category 0.27% 1.15% 1.04%
Number of salaries quoted 2 2 19
10th Percentile £26,500 £25,800 £16,000
25th Percentile £26,875 £26,250 £17,125
Median annual salary (50th Percentile) £30,000 £27,500 £18,500
Median % change year-on-year +9.09% +48.65% -28.85%
75th Percentile £34,375 £28,750 £25,433
90th Percentile £35,500 £29,200 £29,427
Scotland median annual salary £28,000 £25,000 £22,500
% change year-on-year +12.00% +11.11% +12.50%

All Permanent IT Job Vacancies
Edinburgh

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,457 2,007 2,308
% of permanent jobs with a recognized job title 95.86% 95.21% 98.00%
Number of salaries quoted 1,029 1,188 1,454
10th Percentile £32,950 £36,250 £33,146
25th Percentile £46,250 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £72,433 £77,715 £68,750
90th Percentile £92,047 £89,852 £85,000
Scotland median annual salary £52,500 £56,500 £52,500
% change year-on-year -7.08% +7.62% +10.53%

Service Desk Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Desk Analyst in Edinburgh

Service Desk Analyst
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Service Desk Analyst in Edinburgh.

Salary trend for Service Desk Analyst in Edinburgh

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 4 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Service Desk Analyst in the job title.

1 4 (100.00%) Microsoft 365
2 3 (75.00%) Microsoft
3 2 (50.00%) Active Directory
3 2 (50.00%) Microsoft Office
3 2 (50.00%) Apple iOS
4 1 (25.00%) Two-Factor Authentication
4 1 (25.00%) Multi-Factor Authentication
4 1 (25.00%) Public Sector
4 1 (25.00%) Organisational Skills
4 1 (25.00%) Social Skills
4 1 (25.00%) Collaborative Culture
4 1 (25.00%) Microsoft Intune
4 1 (25.00%) Cybersecurity
4 1 (25.00%) Kalman Filter
4 1 (25.00%) OneDrive
4 1 (25.00%) BitLocker
4 1 (25.00%) iManage
4 1 (25.00%) ITIL
4 1 (25.00%) Windows
4 1 (25.00%) SharePoint
4 1 (25.00%) Dell
4 1 (25.00%) Citrix
4 1 (25.00%) ITSM
4 1 (25.00%) Law
4 1 (25.00%) Mitel
4 1 (25.00%) Document Management
4 1 (25.00%) Incident Management
4 1 (25.00%) Investment Management
4 1 (25.00%) Android
4 1 (25.00%) Azure

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) SharePoint
Applications
1 2 (50.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Microsoft 365
2 1 (25.00%) Azure
2 1 (25.00%) OneDrive
General
1 1 (25.00%) Law
1 1 (25.00%) Organisational Skills
1 1 (25.00%) Public Sector
1 1 (25.00%) Social Skills
Operating Systems
1 2 (50.00%) Apple iOS
2 1 (25.00%) Android
2 1 (25.00%) Windows
Processes & Methodologies
1 1 (25.00%) Collaborative Culture
1 1 (25.00%) Cybersecurity
1 1 (25.00%) Document Management
1 1 (25.00%) Incident Management
1 1 (25.00%) Investment Management
1 1 (25.00%) ITIL
1 1 (25.00%) ITSM
1 1 (25.00%) Kalman Filter
1 1 (25.00%) Multi-Factor Authentication
1 1 (25.00%) Two-Factor Authentication
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) BitLocker
Systems Management
1 1 (25.00%) Microsoft Intune
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Citrix
2 1 (25.00%) Dell
2 1 (25.00%) iManage
2 1 (25.00%) Mitel