England Desktop Support Technician Jobs

The table below looks at the demand for the Desktop Support Technician role in IT jobs within the England region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 7 October 2008 with a comparison to the same period last year.

Desktop Support Technician
Location Berkshire Buckinghamshire Cardiff City of London Devon East Midlands East of England England Gloucester Gloucestershire Hampshire Hertfordshire Kent Lancashire London Maidstone Manchester Milton Keynes North West Nottingham Nottinghamshire Oxfordshire Portsmouth Preston Salisbury Somerset South East South Wales South West Staffordshire Stevenage Stoke-on-Trent Surrey Swindon UK Wales West Midlands West Sussex Whitstable Wiltshire Worthing	3 months to 7 Oct 2008	Same period last year
Rank	831	885
Rank change on same period last year	+54
Matching permanent IT job ads	48	83
As % of all UK permanent IT job ads sampled	0.028 %	0.036 %
As % of the category below	0.033 %	0.041 %
Salaries quoted	45	63
Average minimum salary	£20,992	£31,540
Average salary	£22,166	£32,778
% change on same period last year	-32.37 %
Average maximum salary	£23,340	£34,016
UK excluding London average salary	£21,045	£21,229
% change on same period last year	-0.86 %
Job Titles England
Matching permanent IT job ads	146529	203659
As % of all UK permanent IT job ads sampled	85.52 %	87.31 %
Salaries quoted	123055	164516
Average minimum salary	£39,032	£40,397
Average salary	£42,687	£44,180
% change on same period last year	-3.38 %
Average maximum salary	£46,342	£47,963
UK excluding London average salary	£38,201	£39,267
% change on same period last year	-2.71 %
Desktop Support Technician UK

Desktop Support Technician
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support Technician across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician across the England region.

Desktop Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support Technician across the England region over the 3 months to 7 October 2008.

Desktop Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the England region over the 3 months to 7 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
South East	+79	17	£19,500	-10.91 %
London	+45	14	£26,154	-33.55 %
South West	+15	6	£23,376	+8.72 %
North West	+33	4	£18,750	-6.25 %
West Midlands	+8	4	£18,000	-7.69 %
East of England	+24	1	£24,000	+29.72 %
East Midlands	-3	1	£33,000	-

Desktop Support Technician UK

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 7 October 2008, IT jobs across the England region that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 82 (74.55 %) Windows 2 59 (53.64 %) Windows XP 3 49 (44.55 %) Active Directory 4 46 (41.82 %) Microsoft 5 35 (31.82 %) MS Office 6 33 (30.00 %) MS Excel 7 27 (24.55 %) Windows 2000 8 23 (20.91 %) Microsoft Certification 9 22 (20.00 %) Cisco 10 19 (17.27 %) MS Exchange 11 18 (16.36 %) MCP 11 18 (16.36 %) Lotus 11 18 (16.36 %) Windows Server 2003 12 17 (15.45 %) TCP/IP 12 17 (15.45 %) Lotus Notes

12 17 (15.45 %) Exchange Server 2003 13 13 (11.82 %) LAN 14 12 (10.91 %) MCSA 14 12 (10.91 %) MCDST 14 12 (10.91 %) Firewall 15 11 (10.00 %) MCSE 15 11 (10.00 %) HP 16 10 (9.091 %) Health 17 9 (8.182 %) Finance 17 9 (8.182 %) ITIL 17 9 (8.182 %) VoIP 18 8 (7.273 %) C 18 8 (7.273 %) VPN 18 8 (7.273 %) Windows Vista 19 7 (6.364 %) Security Cleared

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 7 October 2008, IT jobs across the England region that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (2.727 %) HTML	Application Platforms 1 19 (17.27 %) MS Exchange 2 17 (15.45 %) Exchange Server 2003 2 17 (15.45 %) Lotus Notes 3 6 (5.455 %) Exchange Server 2007 4 3 (2.727 %) CMS 5 2 (1.818 %) Lotus Domino 6 1 (0.909 %) Apache 6 1 (0.909 %) SharePoint
Applications 1 35 (31.82 %) MS Office 2 33 (30.00 %) MS Excel 3 3 (2.727 %) Photoshop 3 3 (2.727 %) MS Project 3 3 (2.727 %) QuarkXPress 3 3 (2.727 %) Adobe Illustrator 4 2 (1.818 %) Acrobat 5 1 (0.909 %) InDesign	Communications & Networking 1 17 (15.45 %) TCP/IP 2 13 (11.82 %) LAN 3 12 (10.91 %) Firewall 4 9 (8.182 %) VoIP 5 8 (7.273 %) VPN 6 6 (5.455 %) Internet 7 5 (4.545 %) WAN 8 4 (3.636 %) ADSL 9 3 (2.727 %) PBX 9 3 (2.727 %) DHCP 9 3 (2.727 %) BGP 9 3 (2.727 %) EIGRP 9 3 (2.727 %) DNS 9 3 (2.727 %) RIP 9 3 (2.727 %) Wireless 10 2 (1.818 %) Broadband 11 1 (0.909 %) FTP 11 1 (0.909 %) Intranet 11 1 (0.909 %) Wi-Fi
Database & Business Intelligence 1 3 (2.727 %) MySQL 2 1 (0.909 %) SQL Server 2 1 (0.909 %) FileMaker 2 1 (0.909 %) SQL Server 2005	Development Applications 1 1 (0.909 %) Dreamweaver
General 1 10 (9.091 %) Health 2 9 (8.182 %) Finance 3 7 (6.364 %) Telecoms 4 6 (5.455 %) Pensions 5 3 (2.727 %) Insurance 5 3 (2.727 %) Banking 5 3 (2.727 %) Automotive 6 2 (1.818 %) Back Office 6 2 (1.818 %) Retail 6 2 (1.818 %) Government 7 1 (0.909 %) Financial Institution 7 1 (0.909 %) Education	Miscellaneous 1 7 (6.364 %) Blackberry 2 2 (1.818 %) PDA
Operating Systems 1 82 (74.55 %) Windows 2 59 (53.64 %) Windows XP 3 27 (24.55 %) Windows 2000 4 18 (16.36 %) Windows Server 2003 5 8 (7.273 %) Windows Vista 6 5 (4.545 %) Windows NT 7 3 (2.727 %) Linux 7 3 (2.727 %) Windows 2000 Server 7 3 (2.727 %) Mac OS X 8 2 (1.818 %) UNIX 9 1 (0.909 %) Solaris 9 1 (0.909 %) NetWare	Processes & Methodologies 1 9 (8.182 %) ITIL 2 7 (6.364 %) Security Cleared 3 2 (1.818 %) Asset Management 3 2 (1.818 %) SC Cleared 3 2 (1.818 %) DV Cleared 4 1 (0.909 %) Data Modelling 4 1 (0.909 %) Service Management 4 1 (0.909 %) Service Delivery 4 1 (0.909 %) Business Continuity
Programming Languages 1 8 (7.273 %) C 2 6 (5.455 %) SQL 3 3 (2.727 %) PHP 4 1 (0.909 %) Transact-SQL 4 1 (0.909 %) VB 4 1 (0.909 %) C#	Qualifications 1 23 (20.91 %) Microsoft Certification 2 18 (16.36 %) MCP 3 12 (10.91 %) MCSA 3 12 (10.91 %) MCDST 4 11 (10.00 %) MCSE 5 3 (2.727 %) Citrix Certification 5 3 (2.727 %) Degree 6 2 (1.818 %) HP ASE 6 2 (1.818 %) HP APS
Quality Assurance & Compliance 1 6 (5.455 %) SLA 2 1 (0.909 %) ISO27001	System Software 1 49 (44.55 %) Active Directory 2 2 (1.818 %) Backup Exec 3 1 (0.909 %) VMware Workstation
Systems Management 1 6 (5.455 %) OpenView Configuration Management 1 6 (5.455 %) DameWare 2 2 (1.818 %) OpenView 3 1 (0.909 %) Systems Management Server (SMS)	Vendors 1 46 (41.82 %) Microsoft 2 22 (20.00 %) Cisco 3 18 (16.36 %) Lotus 4 11 (10.00 %) HP 5 6 (5.455 %) Avaya 5 6 (5.455 %) SAP 6 5 (4.545 %) McAfee Security 7 4 (3.636 %) VERITAS 7 4 (3.636 %) VMware 8 3 (2.727 %) Symantec 8 3 (2.727 %) Intel 8 3 (2.727 %) Citrix 9 2 (1.818 %) Compaq 9 2 (1.818 %) IBM 9 2 (1.818 %) Apple 9 2 (1.818 %) Reuters 9 2 (1.818 %) Bloomberg 10 1 (0.909 %) Sage 10 1 (0.909 %) Sophos 10 1 (0.909 %) Wyse