The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 520 635 604
Rank change year-on-year
+115 -31
Permanent jobs citing Customer Engagement 372 303 364
As % of all permanent IT jobs located in England 0.44% 0.30% 0.34%
As % of the Processes & Methodologies category 0.50% 0.35% 0.40%
Number of salaries quoted 251 240 258
Median salary £55,000 £55,000 £55,000
90% offered a salary of more than £32,500 £35,000 £31,500
10% offered a salary of more than £85,000 £90,000 £85,000
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
74188 87260 91362
As % of all permanent IT jobs located in England 88.07% 87.53% 85.72%
Number of salaries quoted 61620 72885 75752
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 8 December 2016.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +31 113 £66,250 +1.92% 20
South East +69 91 £50,000 - 15
West Midlands +31 47 £46,500 -15.45% 2
East of England +15 24 £58,750 -6.00% 3
North West -21 18 £55,000 +7.84% 5
Yorkshire +20 17 £37,500 -11.76% 3
South West +12 13 £55,000 - 1
East Midlands +13 10 £42,000 -6.66%
North East - 10 £80,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 190 (24.90%) Finance
2 182 (23.85%) Presales
3 166 (21.76%) Marketing
4 163 (21.36%) CRM
5 146 (19.13%) Degree
6 139 (18.22%) SQL
7 132 (17.30%) Analytics
8 125 (16.38%) Agile Software Development
9 108 (14.15%) ITIL
10 103 (13.50%) Project Management
11 102 (13.37%) Business Development
12 99 (12.98%) MS Excel
13 98 (12.84%) Software Engineering
14 96 (12.58%) Microsoft Azure
15 93 (12.19%) SQL Server
16 92 (12.06%) Microsoft
17 88 (11.53%) Analytical Skills
18 83 (10.88%) IBM
18 83 (10.88%) Computer Science
19 81 (10.62%) Amazon AWS
20 76 (9.96%) VMware
20 76 (9.96%) PRINCE2
21 75 (9.83%) Stakeholder Management
22 73 (9.57%) HP
23 71 (9.31%) Telecoms
23 71 (9.31%) Retail
23 71 (9.31%) Data Centre
24 70 (9.17%) Continuous Improvement
24 70 (9.17%) Cisco
25 69 (9.04%) Oracle

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (3.54%) SharePoint
2 18 (2.36%) Elasticsearch
3 12 (1.57%) SharePoint 2010
4 11 (1.44%) Adobe Experience Manager
4 11 (1.44%) Apache
4 11 (1.44%) ArcGIS
5 9 (1.18%) Skype for Business
6 8 (1.05%) SharePoint 2013
7 6 (0.79%) CMS
7 6 (0.79%) JBoss
7 6 (0.79%) nginx
8 5 (0.66%) Oracle SOA Suite
8 5 (0.66%) SAS
8 5 (0.66%) WebSphere
9 4 (0.52%) MS Exchange
9 4 (0.52%) Tomcat
10 3 (0.39%) Apache Spark
11 2 (0.26%) Confluence
11 2 (0.26%) Mule
12 1 (0.13%) Alfresco
Applications
1 99 (12.98%) MS Excel
2 21 (2.75%) MS Visio
3 19 (2.49%) MS Office
4 16 (2.10%) MS PowerPoint
5 5 (0.66%) MS Project
6 4 (0.52%) SPSS
7 2 (0.26%) InVision
Business Applications
1 35 (4.59%) SAP CRM
2 8 (1.05%) WebTrends
3 5 (0.66%) Adobe Campaign
3 5 (0.66%) FastStats
3 5 (0.66%) SAP ERP
3 5 (0.66%) SAP Oil and Gas
4 4 (0.52%) Data Workbench
4 4 (0.52%) Dynamics CRM
5 3 (0.39%) Dynamics AX
6 2 (0.26%) FastStats PeopleStage
6 2 (0.26%) Remedy ITSM
6 2 (0.26%) Salesforce.com CRM
6 2 (0.26%) Unica
7 1 (0.13%) HFM
7 1 (0.13%) Hyperion Enterprise
7 1 (0.13%) Magento
7 1 (0.13%) Oracle BPM
7 1 (0.13%) SAP BPC
7 1 (0.13%) SAP CO
7 1 (0.13%) SAP FI/CO
Cloud Services
1 96 (12.58%) Microsoft Azure
2 81 (10.62%) Amazon AWS
3 61 (7.99%) Amazon EC2
4 48 (6.29%) PaaS
5 47 (6.16%) IaaS
6 45 (5.90%) SaaS
7 33 (4.33%) Google Analytics
8 28 (3.67%) Office 365
9 23 (3.01%) Cloud Computing
10 18 (2.36%) Amazon S3
11 12 (1.57%) GitHub
12 5 (0.66%) Amazon EMR
12 5 (0.66%) Virtual Private Cloud
13 4 (0.52%) Silverpop
14 3 (0.39%) AWS CloudFormation
14 3 (0.39%) Veeva
15 2 (0.26%) Adobe Analytics
15 2 (0.26%) Google Cloud Platform
15 2 (0.26%) iPaaS
15 2 (0.26%) SoftLayer
Communications & Networking
1 40 (5.24%) Internet
2 21 (2.75%) DNS
2 21 (2.75%) Firewall
3 20 (2.62%) NAS
3 20 (2.62%) SAN
4 19 (2.49%) VoIP
5 18 (2.36%) Unified Communications
6 16 (2.10%) LAN
7 13 (1.70%) 3G
7 13 (1.70%) 5G
7 13 (1.70%) WAN
8 12 (1.57%) 4G
8 12 (1.57%) NGN
8 12 (1.57%) Radio Access Network
8 12 (1.57%) VoLTE
8 12 (1.57%) VPN
9 10 (1.31%) Value-Added Service
10 9 (1.18%) Skype
11 8 (1.05%) MPLS
12 7 (0.92%) Wireless
Database & Business Intelligence
1 93 (12.19%) SQL Server
2 50 (6.55%) Big Data
3 44 (5.77%) MySQL
4 42 (5.50%) DB2
4 42 (5.50%) SAP HANA
5 38 (4.98%) Data Warehouse
6 26 (3.41%) NoSQL
7 18 (2.36%) Hadoop
7 18 (2.36%) SQL Server 2008
8 17 (2.23%) Amazon Redshift
9 15 (1.97%) Power BI
9 15 (1.97%) Relational Database
10 13 (1.70%) QlikView
11 11 (1.44%) GIS
12 9 (1.18%) RDBMS
13 7 (0.92%) Amazon RDS
13 7 (0.92%) Spotfire
14 4 (0.52%) Microsoft Power View
14 4 (0.52%) MongoDB
14 4 (0.52%) PerformancePoint
Development Applications
1 18 (2.36%) Team Foundation Server
2 15 (1.97%) Git (software)
3 8 (1.05%) gulp
4 6 (0.79%) Selenium
4 6 (0.79%) Subversion
5 5 (0.66%) Grunt
5 5 (0.66%) Jasmine
5 5 (0.66%) Jenkins
5 5 (0.66%) Karma Test Runner
5 5 (0.66%) Mocha
5 5 (0.66%) Sinon.JS
5 5 (0.66%) WebDriver
6 4 (0.52%) JIRA
6 4 (0.52%) Visual Website Optimizer
7 3 (0.39%) Bower
7 3 (0.39%) Cucumber
7 3 (0.39%) Maven
8 2 (0.26%) Axure RP
8 2 (0.26%) Balsamiq Mockups
8 2 (0.26%) Burp Suite
General
1 190 (24.90%) Finance
2 166 (21.76%) Marketing
3 71 (9.31%) Retail
3 71 (9.31%) Telecoms
4 52 (6.82%) Publishing
5 43 (5.64%) Banking
6 26 (3.41%) Mandarin Language
7 24 (3.15%) Spanish Language
8 21 (2.75%) Electronics
9 17 (2.23%) Advertising
10 16 (2.10%) Legal
11 13 (1.70%) Back Office
12 11 (1.44%) Pharmaceutical
13 9 (1.18%) Games
14 8 (1.05%) Manufacturing
15 7 (0.92%) Billing
16 5 (0.66%) Law
17 3 (0.39%) Automotive
17 3 (0.39%) Japanese Language
17 3 (0.39%) Portuguese Language
Job Titles
1 170 (22.28%) Consultant
2 131 (17.17%) Architect
3 98 (12.84%) Solutions Architect
4 76 (9.96%) Analyst
5 68 (8.91%) Senior Consultant
6 66 (8.65%) Project Manager
7 44 (5.77%) CRM Consultant
8 40 (5.24%) Cloud Consultant
9 37 (4.85%) SAP Consultant
10 36 (4.72%) Senior SAP Consultant
11 35 (4.59%) SAP CRM Consultant
11 35 (4.59%) Senior SAP CRM Consultant
12 29 (3.80%) Developer
13 25 (3.28%) Product Manager
14 24 (3.15%) Solutions Consultant
15 23 (3.01%) Administrator
15 23 (3.01%) Technical Consultant
16 22 (2.88%) Senior Analyst
17 21 (2.75%) Support Analyst
18 19 (2.49%) DBA
Libraries, Frameworks & Software Standards
1 35 (4.59%) .NET
1 35 (4.59%) HTML
2 31 (4.06%) CSS
3 23 (3.01%) ASP.NET
4 20 (2.62%) Web Services
5 18 (2.36%) jQuery
6 15 (1.97%) XML
7 13 (1.70%) AngularJS
7 13 (1.70%) HTML5
8 11 (1.44%) REST
9 10 (1.31%) JSON
9 10 (1.31%) Node.js
10 9 (1.18%) RESTful
10 9 (1.18%) SOAP
10 9 (1.18%) WCF
11 8 (1.05%) Spring
12 7 (0.92%) CSS3
12 7 (0.92%) Middleware
13 6 (0.79%) J2EE
14 5 (0.66%) Hibernate
Miscellaneous
1 88 (11.53%) Analytical Skills
2 83 (10.88%) Computer Science
3 71 (9.31%) Data Centre
4 40 (5.24%) CMDB
5 36 (4.72%) User Experience
6 33 (4.33%) Enterprise Software
7 26 (3.41%) Management Information System
8 23 (3.01%) Mathematics
9 20 (2.62%) Economics
10 13 (1.70%) e-Learning
10 13 (1.70%) Internet of Things
10 13 (1.70%) IPTV
10 13 (1.70%) Mobile App
11 12 (1.57%) Physics
12 11 (1.44%) Public Cloud
13 10 (1.31%) NHS
13 10 (1.31%) Virtual Team
14 9 (1.18%) Visualisation
15 8 (1.05%) Data Extraction
16 7 (0.92%) SWIFT
Operating Systems
1 45 (5.90%) Windows
2 38 (4.98%) Linux
3 14 (1.83%) Windows 7
4 13 (1.70%) Unix
5 11 (1.44%) Windows 10
5 11 (1.44%) Windows 8
6 9 (1.18%) Windows Server
7 5 (0.66%) Apple iOS
7 5 (0.66%) CentOS
7 5 (0.66%) Windows Server 2008
8 4 (0.52%) Android
8 4 (0.52%) Debian
8 4 (0.52%) Windows Server 2012
9 1 (0.13%) Mac OS X
Processes & Methodologies
1 182 (23.85%) Presales
2 163 (21.36%) CRM
3 132 (17.30%) Analytics
4 125 (16.38%) Agile Software Development
5 108 (14.15%) ITIL
6 103 (13.50%) Project Management
7 102 (13.37%) Business Development
8 98 (12.84%) Software Engineering
9 76 (9.96%) PRINCE2
10 75 (9.83%) Stakeholder Management
11 70 (9.17%) Continuous Improvement
12 67 (8.78%) E-Commerce
13 61 (7.99%) Business Intelligence
14 60 (7.86%) Scrum
15 58 (7.60%) Technical Architecture
16 56 (7.34%) Digital Marketing
16 56 (7.34%) Service Delivery
17 54 (7.08%) Line Management
18 53 (6.95%) TOGAF
19 52 (6.82%) Change Management
Programming Languages
1 139 (18.22%) SQL
2 52 (6.82%) JavaScript
3 47 (6.16%) Java
4 36 (4.72%) C#
4 36 (4.72%) PowerShell
5 20 (2.62%) R
6 19 (2.49%) Python
7 13 (1.70%) Ruby
7 13 (1.70%) T-SQL
8 10 (1.31%) C
9 7 (0.92%) Perl
10 6 (0.79%) Bash Shell
10 6 (0.79%) Scala
10 6 (0.79%) VB
11 5 (0.66%) PHP
11 5 (0.66%) PL/SQL
12 4 (0.52%) Shell Script
13 3 (0.39%) VBA
14 2 (0.26%) C++
14 2 (0.26%) Groovy
Qualifications
1 146 (19.13%) Degree
2 56 (7.34%) ISEB
2 56 (7.34%) PMP
3 53 (6.95%) PMI Certification
4 25 (3.28%) MBA
5 17 (2.23%) Cisco Certification
6 7 (0.92%) CCNA
6 7 (0.92%) Security Cleared
7 6 (0.79%) CCNP
7 6 (0.79%) ITIL Certification
7 6 (0.79%) MCP
7 6 (0.79%) Microsoft Certification
7 6 (0.79%) PRINCE2 Certification
8 5 (0.66%) HNC
8 5 (0.66%) Postgraduate
8 5 (0.66%) SC Cleared
9 4 (0.52%) CCDA
9 4 (0.52%) MCSE
10 3 (0.39%) MCSA
10 3 (0.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 38 (4.98%) SLA
2 37 (4.85%) QA
3 24 (3.15%) ISO/IEC 27001
4 18 (2.36%) PCI DSS
5 9 (1.18%) COBIT
6 8 (1.05%) SEPA
7 2 (0.26%) Data Quality
7 2 (0.26%) GCP
7 2 (0.26%) ISO 9001
8 1 (0.13%) ISO 14000
8 1 (0.13%) NEBOSH
System Software
1 51 (6.68%) VMware Infrastructure
2 38 (4.98%) Virtual Machines
3 16 (2.10%) VMware ESX
3 16 (2.10%) VMware ESXi
4 14 (1.83%) Microsoft App-V
5 8 (1.05%) Docker
6 6 (0.79%) Active Directory
7 3 (0.39%) XenServer
8 2 (0.26%) HDFS
8 2 (0.26%) vCloud
8 2 (0.26%) Virtual Desktop
9 1 (0.13%) vSphere
9 1 (0.13%) XenApp
9 1 (0.13%) XenDesktop
Systems Management
1 38 (4.98%) SCVMM
2 19 (2.49%) SCOM
3 18 (2.36%) SCCM
4 13 (1.70%) Puppet
5 12 (1.57%) Microsoft Intune
5 12 (1.57%) Opscode Chef
6 5 (0.66%) Ansible
6 5 (0.66%) Nagios
7 4 (0.52%) HP Quality Center
7 4 (0.52%) McAfee ePO
8 3 (0.39%) Cisco CUCM
8 3 (0.39%) Cisco UCCX
8 3 (0.39%) EMC NetWorker
8 3 (0.39%) FortiGate
9 2 (0.26%) Aspera SmartTrack
9 2 (0.26%) HP UCMDB
9 2 (0.26%) Microsoft Data Protection Manager
9 2 (0.26%) Opsview
9 2 (0.26%) SmoothWall
9 2 (0.26%) Systems Management Server (SMS)
Vendors
1 92 (12.06%) Microsoft
2 83 (10.88%) IBM
3 76 (9.96%) VMware
4 73 (9.57%) HP
5 70 (9.17%) Cisco
6 69 (9.04%) Oracle
7 59 (7.73%) SAP
8 49 (6.42%) EMC
9 48 (6.29%) NetApp
10 45 (5.90%) CheckPoint
11 43 (5.64%) Google
12 41 (5.37%) Citrix
13 40 (5.24%) BMC
14 39 (5.11%) Juniper
15 25 (3.28%) Adobe
16 23 (3.01%) Tableau
17 15 (1.97%) Salesforce.com
18 11 (1.44%) hybris
18 11 (1.44%) Remedy
19 10 (1.31%) Hyperion
London
Perfect People Recruitment Solutions Ltd
Salary: to £75,000 + Benefits and bonus (depending on experience)
Posted: 19 hours ago
City, London
Venturi
Salary: £0.00 per annum
Posted: 10 hours ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Cambridge, Cambridgeshire
Empiric.com
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Uniting Ambition
Salary: £40k - 50k per year
Posted: Yesterday
Hampshire
Experis Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: Yesterday
Stafford, Staffordshire
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 3 days ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: 2 days ago
Newbury, Berkshire
AAP3
Salary: £60000.00 - £80000.00 per annum + Attractive
Posted: 3 days ago
Leeds
Searchability
Salary: £20000 - £28000 per annum
Posted: 3 days ago
Bradford, West Yorkshire
Searchability
Salary: £22000 - £30000 per annum + great company perks!
Posted: 3 days ago
London
Big Wednesday Digital Ltd
Salary: £50000 - £125000 per annum + Negotiable
Posted: Yesterday
Cambridge, Cambridgeshire
Hiring People
Salary: £28k - 38k per year + Benefits
Posted: 6 days ago
City of London
Venturi
Salary: £0.00 per annum
Posted: 7 days ago
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 6 days ago
Preston
Searchability
Posted: 3 days ago
Southampton, Hampshire
Networkers
Salary: £23000 - £26000 per annum + benefits
Posted: 6 days ago
Fareham, Hampshire
Leidos
Posted: 8 days ago
Leeds, West Yorkshire
ninesharp
Salary: £50000 - £60000 per annum + Bonus, Pension etc.
Posted: 6 days ago
City of London
Venturi
Salary: £0.00 per annum
Posted: 7 days ago
London
Technology People UK
Salary: Paid in AUD - $$ dependent on level of exp
Posted: 6 days ago
City, London
Recommend Recruitment
Salary: From £38,000 to £45,000 per annum + pension + healthcare + benefits
Posted: 6 days ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 4 days ago
London
Linking Humans Limited
Salary: Up to £40,000 per annum plus benefits
Posted: 5 days ago
London
Sprinklr
Posted: 10 days ago
Berkshire
Spencer Ogden
Salary: £65000 - £70000 per annum + Negotiable
Posted: 14 days ago
London, LIV GB
Intel
Salary: Competitive
Posted: 22 days ago
Farnborough, Hampshire
ARC IT Recruitment Ltd
Salary: £50,000 + Benefits
Posted: 6 days ago
England
aap3
Salary: €100000.00 - €150000.00 per annum + Attractive
Posted: 20 days ago