The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 496 495 564
Rank change year-on-year
-1 +69
Permanent jobs citing Customer Engagement 450 493 431
As % of all permanent IT jobs located in England 0.49% 0.49% 0.39%
As % of the Processes & Methodologies category 0.55% 0.57% 0.46%
Number of salaries quoted 298 337 314
Median salary £52,500 £55,000 £55,000
Median salary % change year-on-year
-4.54% -
90% offered a salary of more than £35,000 £30,000 £37,500
10% offered a salary of more than £87,500 £85,000 £75,000
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81174 86024 93715
As % of all permanent IT jobs located in England 87.93% 86.29% 85.41%
Number of salaries quoted 68372 70684 76799
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £72,500 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 25 May 2016.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -46 135 £60,000 - 20
South East -2 106 £50,000 -13.04% 4
West Midlands +48 94 £50,000 +5.26% 5
South West +16 39 £50,000 +25.00% 5
North West -27 29 £41,878 +4.69% 5
East Midlands +15 20 £80,000 +113.33%
Yorkshire +8 11 £32,500 -40.90% 2
East of England +25 7 £50,000 +5.26% 2
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 25 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 246 (27.95%) Presales
2 191 (21.70%) Project Management
3 172 (19.55%) Finance
4 159 (18.07%) Degree
5 150 (17.05%) ITIL
6 146 (16.59%) Marketing
7 141 (16.02%) Agile Software Development
8 137 (15.57%) Data Centre
9 129 (14.66%) CRM
10 127 (14.43%) SQL
11 121 (13.75%) Analytics
12 120 (13.64%) SQL Server
13 111 (12.61%) Microsoft
14 110 (12.50%) Amazon AWS
15 103 (11.70%) Service Delivery
16 100 (11.36%) Service Management
17 97 (11.02%) Cisco
18 91 (10.34%) Business Development
19 90 (10.23%) HP
19 90 (10.23%) Microsoft Azure
20 89 (10.11%) VMware
21 88 (10.00%) Stakeholder Management
22 87 (9.89%) PRINCE2
23 85 (9.66%) Oracle
24 81 (9.20%) Management Information System
25 75 (8.52%) Computer Science
26 72 (8.18%) Analytical Skills
27 70 (7.95%) VMware Infrastructure
28 67 (7.61%) IBM
29 66 (7.50%) Linux

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (3.18%) JBoss
2 27 (3.07%) Apache Spark
3 23 (2.61%) nginx
3 23 (2.61%) OpenStack
4 14 (1.59%) Elasticsearch
5 11 (1.25%) CMS
6 9 (1.02%) Skype for Business
7 8 (0.91%) Node.js
8 7 (0.80%) MS Exchange
8 7 (0.80%) SharePoint
9 6 (0.68%) SAS
10 4 (0.45%) Tomcat
11 3 (0.34%) Confluence
11 3 (0.34%) WebSphere
12 2 (0.23%) Apache
12 2 (0.23%) GlassFish
12 2 (0.23%) Liferay
12 2 (0.23%) Tuxedo
12 2 (0.23%) Umbraco
12 2 (0.23%) WordPress
Applications
1 44 (5.00%) MS Excel
2 18 (2.05%) MS Office
3 13 (1.48%) MS Visio
4 10 (1.14%) MS PowerPoint
5 4 (0.45%) MS Project
5 4 (0.45%) Photoshop
6 2 (0.23%) Adobe Illustrator
7 1 (0.11%) Adobe Creative Suite
7 1 (0.11%) Adobe Premiere
7 1 (0.11%) Final Cut Pro
7 1 (0.11%) OmniGraffle
7 1 (0.11%) SPSS
Business Applications
1 28 (3.18%) Remedy ITSM
2 17 (1.93%) Dynamics CRM
3 10 (1.14%) SAP Oil and Gas
4 9 (1.02%) FastStats
4 9 (1.02%) SAP Business One
4 9 (1.02%) Unica
5 7 (0.80%) Adobe Campaign
6 5 (0.57%) SAP CO
6 5 (0.57%) SAP CRM
6 5 (0.57%) SAP FI
6 5 (0.57%) SAP FI/CO
6 5 (0.57%) SAP MM
6 5 (0.57%) SAP PS
6 5 (0.57%) SAP SD
7 4 (0.45%) Infor M3
7 4 (0.45%) Payment Gateway
8 3 (0.34%) Eloqua
9 2 (0.23%) Oracle BPM
10 1 (0.11%) Oracle EBS R12
10 1 (0.11%) SAP hybris
Cloud Services
1 110 (12.50%) Amazon AWS
2 90 (10.23%) Microsoft Azure
3 49 (5.57%) Amazon EC2
4 47 (5.34%) SaaS
5 44 (5.00%) IaaS
5 44 (5.00%) PaaS
6 20 (2.27%) Office 365
7 12 (1.36%) Cloud Computing
7 12 (1.36%) Heroku
8 10 (1.14%) Google Analytics
9 6 (0.68%) Amazon S3
10 2 (0.23%) AdWords
10 2 (0.23%) Force.com
10 2 (0.23%) GitHub
10 2 (0.23%) Sage Pay
11 1 (0.11%) Adobe Analytics
11 1 (0.11%) eCircle
11 1 (0.11%) OneDrive
11 1 (0.11%) Yammer
Communications & Networking
1 52 (5.91%) Firewall
2 44 (5.00%) DNS
3 35 (3.98%) TCP/IP
4 34 (3.86%) LAN
4 34 (3.86%) WAN
5 24 (2.73%) Internet
6 18 (2.05%) VPN
7 17 (1.93%) SAN
8 13 (1.48%) VLAN
9 12 (1.36%) DSLAM
9 12 (1.36%) MPLS
9 12 (1.36%) Wireless
10 11 (1.25%) 2G
10 11 (1.25%) 3G
10 11 (1.25%) BGP
10 11 (1.25%) GPON
10 11 (1.25%) IPsec
10 11 (1.25%) IPv6
10 11 (1.25%) RSVP
10 11 (1.25%) VPLS
Database & Business Intelligence
1 120 (13.64%) SQL Server
2 56 (6.36%) Hadoop
3 48 (5.45%) Big Data
4 46 (5.23%) DB2
4 46 (5.23%) MySQL
5 36 (4.09%) PostgreSQL
5 36 (4.09%) Relational Database
6 32 (3.64%) Apache Cassandra
7 20 (2.27%) Data Warehouse
8 15 (1.70%) MongoDB
9 14 (1.59%) NoSQL
9 14 (1.59%) Oracle Reports
10 13 (1.48%) SQL Server Reporting Services
11 10 (1.14%) Neo4j
11 10 (1.14%) SQL Server 2008
12 8 (0.91%) SAP HANA
12 8 (0.91%) SQL Server Integration Services
13 7 (0.80%) Data Mining
13 7 (0.80%) PowerCenter
13 7 (0.80%) QlikView
Development Applications
1 25 (2.84%) Jenkins
2 23 (2.61%) Atlassian Bamboo
3 8 (0.91%) Git (software)
3 8 (0.91%) Jasmine
4 7 (0.80%) Maven
5 6 (0.68%) Selenium
6 5 (0.57%) JIRA
7 3 (0.34%) Ant
7 3 (0.34%) Gradle
7 3 (0.34%) Grunt
7 3 (0.34%) gulp
7 3 (0.34%) Subversion
8 2 (0.23%) Bitbucket
8 2 (0.23%) jMock
8 2 (0.23%) JUnit
8 2 (0.23%) Mocha
8 2 (0.23%) Protractor
8 2 (0.23%) Talend Open Studio
9 1 (0.11%) Axure RP
9 1 (0.11%) Balsamiq Mockups
General
1 172 (19.55%) Finance
2 146 (16.59%) Marketing
3 55 (6.25%) Retail
4 51 (5.80%) Publishing
5 48 (5.45%) Telecoms
6 39 (4.43%) Banking
7 22 (2.50%) Legal
8 17 (1.93%) Electronics
8 17 (1.93%) Manufacturing
9 11 (1.25%) Advertising
10 8 (0.91%) Pharmaceutical
11 7 (0.80%) Automotive
11 7 (0.80%) Law
12 6 (0.68%) French Language
12 6 (0.68%) German Language
13 5 (0.57%) Aerospace
13 5 (0.57%) Games
14 4 (0.45%) Billing
14 4 (0.45%) Brand Awareness
14 4 (0.45%) Italian Language
Job Titles
1 173 (19.66%) Architect
2 146 (16.59%) Consultant
3 140 (15.91%) Solutions Architect
4 88 (10.00%) Developer
5 77 (8.75%) Project Manager
6 56 (6.36%) Analyst
7 47 (5.34%) IT Manager
8 41 (4.66%) Product Manager
9 38 (4.32%) Cloud Architect
9 38 (4.32%) Cloud Solutions Architect
10 32 (3.64%) Java Developer
11 30 (3.41%) Implementation Manager
12 29 (3.30%) C# Developer
13 28 (3.18%) Data Scientist
13 28 (3.18%) Implementation Project Manager
13 28 (3.18%) ITSM Project Manager
13 28 (3.18%) Project Implementation Manager
14 27 (3.07%) IT Services Manager
14 27 (3.07%) Senior Data Scientist
14 27 (3.07%) Software Consultant
Libraries, Frameworks & Software Standards
1 61 (6.93%) Web Services
2 50 (5.68%) .NET
3 49 (5.57%) HTML
4 41 (4.66%) CSS
5 29 (3.30%) ASP.NET
6 20 (2.27%) jQuery
6 20 (2.27%) XML
7 16 (1.82%) Java EE
8 15 (1.70%) Ruby on Rails
9 14 (1.59%) HTML5
9 14 (1.59%) J2EE
9 14 (1.59%) RESTful
10 13 (1.48%) Ember.js
11 12 (1.36%) AngularJS
11 12 (1.36%) ASP.NET Web Forms
12 11 (1.25%) JSON
12 11 (1.25%) Visualforce
13 10 (1.14%) Ajax
14 9 (1.02%) REST
15 8 (0.91%) CSS3
Miscellaneous
1 137 (15.57%) Data Centre
2 81 (9.20%) Management Information System
3 75 (8.52%) Computer Science
4 72 (8.18%) Analytical Skills
5 61 (6.93%) User Experience
6 53 (6.02%) Visualisation
7 45 (5.11%) CMDB
8 43 (4.89%) Social Media
9 31 (3.52%) Digital Media
10 29 (3.30%) Mobile App
11 27 (3.07%) Algorithms
12 26 (2.95%) Enterprise Software
13 13 (1.48%) NHS
14 12 (1.36%) Fintech
14 12 (1.36%) IPTV
15 8 (0.91%) Blog
15 8 (0.91%) Mathematics
16 7 (0.80%) Data Integration
16 7 (0.80%) Driving Licence
16 7 (0.80%) FlexPod
Operating Systems
1 66 (7.50%) Linux
2 38 (4.32%) Windows
3 21 (2.39%) Apple iOS
4 19 (2.16%) CentOS
5 17 (1.93%) Android
6 12 (1.36%) Windows Server
7 11 (1.25%) Ubuntu
7 11 (1.25%) Unix
8 10 (1.14%) Red Hat Enterprise Linux
9 7 (0.80%) AIX
9 7 (0.80%) Solaris
9 7 (0.80%) Windows Server 2008
10 6 (0.68%) Windows Server 2003
11 3 (0.34%) Mac OS X
11 3 (0.34%) SUSE
11 3 (0.34%) SUSE Linux Enterprise Server
12 2 (0.23%) Debian
13 1 (0.11%) HPUX
13 1 (0.11%) Windows Server 2012
Processes & Methodologies
1 246 (27.95%) Presales
2 191 (21.70%) Project Management
3 150 (17.05%) ITIL
4 141 (16.02%) Agile Software Development
5 129 (14.66%) CRM
6 121 (13.75%) Analytics
7 103 (11.70%) Service Delivery
8 100 (11.36%) Service Management
9 91 (10.34%) Business Development
10 88 (10.00%) Stakeholder Management
11 87 (9.89%) PRINCE2
12 66 (7.50%) Software Engineering
13 65 (7.39%) ITIL V3
14 63 (7.16%) Line Management
15 60 (6.82%) Continuous Improvement
15 60 (6.82%) Technical Architecture
16 57 (6.48%) TOGAF
17 55 (6.25%) Scrum
18 52 (5.91%) Data Visualisation
19 51 (5.80%) Data Protection
Programming Languages
1 127 (14.43%) SQL
2 63 (7.16%) JavaScript
3 58 (6.59%) Python
4 50 (5.68%) Ruby
5 47 (5.34%) Java
6 39 (4.43%) C#
7 30 (3.41%) Perl
7 30 (3.41%) R
8 11 (1.25%) Apex Code
9 9 (1.02%) C++
9 9 (1.02%) PowerShell
10 7 (0.80%) C
10 7 (0.80%) Scala
11 6 (0.68%) PHP
12 5 (0.57%) Go
13 3 (0.34%) VB
14 2 (0.23%) Objective-C
14 2 (0.23%) T-SQL
15 1 (0.11%) PL/SQL
15 1 (0.11%) VBA
Qualifications
1 159 (18.07%) Degree
2 49 (5.57%) PMI Certification
2 49 (5.57%) PMP
3 44 (5.00%) ISEB
4 35 (3.98%) Cisco Certification
5 27 (3.07%) Security Cleared
6 23 (2.61%) CCIE
7 21 (2.39%) SC Cleared
8 14 (1.59%) CCNA
9 13 (1.48%) CCNP
10 11 (1.25%) CISM
10 11 (1.25%) CISSP
11 9 (1.02%) CISA
11 9 (1.02%) VMware Certified Professional (VCP)
12 8 (0.91%) AWS Certification
12 8 (0.91%) NCDA
12 8 (0.91%) NCIE
12 8 (0.91%) VCP5
12 8 (0.91%) VCP6
13 7 (0.80%) Microsoft Certification
Quality Assurance & Compliance
1 25 (2.84%) ISO/IEC 27001
2 21 (2.39%) SLA
3 16 (1.82%) PCI DSS
4 15 (1.70%) QA
5 13 (1.48%) Data Quality
6 11 (1.25%) ISO 9001
7 4 (0.45%) COBIT
8 1 (0.11%) HMG Security Policy Framework
8 1 (0.11%) SEPA
System Software
1 70 (7.95%) VMware Infrastructure
2 30 (3.41%) Active Directory
3 28 (3.18%) Docker
4 22 (2.50%) Hyper-V
5 13 (1.48%) vSphere
6 9 (1.02%) Microsoft App-V
7 8 (0.91%) VMware ESX
7 8 (0.91%) XenApp
7 8 (0.91%) XenDesktop
8 7 (0.80%) XenServer
9 6 (0.68%) Microsoft Virtual Server
9 6 (0.68%) Xen
10 5 (0.57%) Terminal Server
10 5 (0.57%) vCloud
11 2 (0.23%) VMware ESXi
12 1 (0.11%) Terminal Services
Systems Management
1 43 (4.89%) SCVMM
2 25 (2.84%) Opscode Chef
3 10 (1.14%) NetBackup
3 10 (1.14%) SCCM
4 6 (0.68%) EMC NetWorker
4 6 (0.68%) Tivoli
4 6 (0.68%) Tivoli Storage Manager
5 5 (0.57%) Control-M
6 4 (0.45%) Puppet
7 2 (0.23%) Backup Exec
7 2 (0.23%) Nagios
8 1 (0.11%) AirWatch
8 1 (0.11%) CA Spectrum
8 1 (0.11%) Kubernetes
8 1 (0.11%) vRealize
Vendors
1 111 (12.61%) Microsoft
2 97 (11.02%) Cisco
3 90 (10.23%) HP
4 89 (10.11%) VMware
5 85 (9.66%) Oracle
6 67 (7.61%) IBM
7 65 (7.39%) NetApp
8 61 (6.93%) Citrix
9 60 (6.82%) EMC
9 60 (6.82%) Juniper
10 55 (6.25%) BMC
11 47 (5.34%) CheckPoint
11 47 (5.34%) SAP
12 43 (4.89%) ServiceNow
13 28 (3.18%) F5
13 28 (3.18%) Remedy
14 16 (1.82%) Dell
15 14 (1.59%) CommVault
15 14 (1.59%) Dell Compellent
15 14 (1.59%) Red Hat
Bristol, Avon
Southern Lights Recruitment
Salary: £40000 - £45000 per annum + Car Allowance + Excellent Benefits
Posted: 1 hour ago
Bournemouth, Dorset
The People Network
Salary: £40000 - £55000 per annum + Bonus, pension, medical
Posted: 3 hours ago
North West London
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 21 hours ago
North London
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 23 hours ago
Truro, Cornwall
Cornwall Council
Salary: £33,857 per year (depending on experience)
Posted: Yesterday
Slough, Berkshire
EXCELerate
Salary: £90,000 per annum £180k OTE, Car, Health, Pension
Posted: Yesterday
Leeds, West Yorkshire
Searchability
Salary: £45000 - £50000 per annum + Benefits
Posted: Yesterday
London
blu digital
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
EXCELerate
Salary: From £75,000 to £80,000 per annum Bonus+Benefits
Posted: 2 days ago
West London
Deanslist Limited
Salary: From £80,000 to £120,000 per annum £80-120k + Benefits (including stoc
Posted: 2 days ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Excellent benefits package
Posted: 5 days ago
South West London
Parallel Consulting
Salary: £50000 - £55000 per annum + Benefits
Posted: 5 days ago
London
Staffworx Ltd
Salary: excellent salary, bonus, bens
Posted: 5 days ago
Reading, Berkshire
JM
Salary: £100000 - £120000 per annum + Bonus + Full benefits
Posted: 5 days ago
London
Mortimer Spinks
Salary: £20000 - £21000 per annum + Bonuses and benefits
Posted: 5 days ago
North London
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 5 days ago
East London
London Borough of Waltham Forest
Salary: Up to £110,000+ excellent benefits
Posted: 5 days ago
Basildon, Essex
Exposed Solutions
Salary: £45000 - £55000 per annum
Posted: 6 days ago
Solihull, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £50000.00 per annum + bonus + bens
Posted: 6 days ago
North West
Mortimer Spinks
Salary: £70000 - £85000 per annum
Posted: 6 days ago
London
Preferred Choice
Salary: £80000 - £85000 per annum
Posted: 6 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £30000 - £60000 per annum + Bonus + car allowance
Posted: 6 days ago
London
Mortimer Spinks
Salary: £60000 - £85000 per annum
Posted: 6 days ago
Manchester
Newton Blue
Salary: £50000 - £60000 per annum + commission and benefits
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
Greater Manchester
Exposed Solutions
Salary: £30000 - £40000 per annum
Posted: 6 days ago
London
People Source Consulting
Salary: £50000 - £65000 per annum + bonus, benefits
Posted: 7 days ago
London
Dice
Salary: Competitive
Posted: 7 days ago
City of London
TDA Group
Posted: 8 days ago
London
IQ Telecom
Salary: £40000 - £65000 per annum + commission
Posted: 8 days ago
Southampton
Spectrum IT
Salary: £25000 - £35000 per annum + 15% bonus, pension, healthcare
Posted: 9 days ago
Poole
Spectrum IT
Salary: £35000 - £40000 per annum + Benefits & Car
Posted: 13 days ago
Reading
Recruitment Revolution Limited
Salary: £40,000 to £45,000 per annum £90,000-£110,000 OTE Uncapped + Bens
Posted: 13 days ago
Leeds, West Yorkshire
The Pensions Trust
Salary: Unspecified
Posted: 13 days ago
Poole
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 15 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 21 days ago
West Midlands
Real Staffing
Salary: £65000 - £80000 per annum + competitive
Posted: 22 days ago
London
Lawrence Harvey
Salary: £100000 - £110000 per annum + bonus, OTE and benefits
Posted: 22 days ago