The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 613 656 705
Rank change year-on-year
+43 +49
Permanent jobs citing Customer Engagement 269 204 170
As % of all permanent IT jobs located in England 0.25% 0.20% 0.16%
As % of the Processes & Methodologies category 0.31% 0.25% 0.20%
Number of salaries quoted 172 166 136
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £34,900 £27,500
10% offered a salary of more than £85,000 £70,000 £80,000
UK excluding London average salary £45,000 £47,500 £51,250
% change year-on-year
-5.26% -7.31%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87844 81610 84541
As % of all permanent IT jobs located in England 82.12% 81.58% 79.28%
Number of salaries quoted 71640 67748 71861
Average salary £49,500 £47,500 £46,000
Average salary % change year-on-year
+4.21% +3.26%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,000 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 23 October 2014.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 111 £60,000 +6.66% 20
South East -12 62 £55,000 -4.34% 14
North West -8 27 £35,750 -12.80% 3
South West -27 17 £42,500 +18.05% 4
West Midlands -10 15 £34,125 - 4
East of England -17 14 £52,500 +28.04% 5
East Midlands +13 8 £39,500 -4.24%
Yorkshire -37 7 £37,500 -18.47% 5
North East -15 6 £53,750 -23.21%
Midlands - 1 £45,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 23 October 2014, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 172 (34.26%) Marketing
2 126 (25.10%) Finance
3 110 (21.91%) Degree
4 105 (20.92%) Retail
5 94 (18.73%) Agile Software Development
6 80 (15.94%) E-Commerce
7 74 (14.74%) Project Management
8 66 (13.15%) HTML
9 65 (12.95%) Analytics
10 63 (12.55%) CRM
11 58 (11.55%) JavaScript
12 57 (11.35%) .NET
13 55 (10.96%) CSS
13 55 (10.96%) Microsoft
14 50 (9.96%) SQL Server
15 49 (9.76%) SQL
15 49 (9.76%) Telecoms
16 48 (9.56%) Windows
17 47 (9.36%) Coaching
18 44 (8.76%) Analytical Skills
19 43 (8.57%) C#
20 42 (8.37%) User Experience
21 40 (7.97%) ITIL
22 39 (7.77%) Web Services
23 37 (7.37%) Social Media
24 36 (7.17%) Oracle
25 35 (6.97%) Java
25 35 (6.97%) MS Excel
25 35 (6.97%) Content Management
25 35 (6.97%) Security Cleared

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 23 October 2014, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 33 (6.57%) CMS
2 17 (3.39%) JBoss
2 17 (3.39%) SharePoint
3 11 (2.19%) WordPress
4 8 (1.59%) SharePoint 2013
5 6 (1.20%) Drupal
6 5 (1.00%) IIS
7 3 (0.60%) MS Exchange
7 3 (0.60%) Apache
8 2 (0.40%) SharePoint 2010
8 2 (0.40%) Lync
8 2 (0.40%) GlassFish
9 1 (0.20%) Blackberry Enterprise Server
9 1 (0.20%) Tomcat
9 1 (0.20%) BizTalk Server
9 1 (0.20%) Exchange Server 2007
9 1 (0.20%) Exchange Server 2003
9 1 (0.20%) Exchange Server 2013
9 1 (0.20%) Node.js
Applications
1 35 (6.97%) MS Excel
2 8 (1.59%) MS PowerPoint
3 7 (1.39%) MS Office
4 4 (0.80%) MS Project
4 4 (0.80%) Photoshop
5 3 (0.60%) MS Visio
5 3 (0.60%) PowerPivot
6 1 (0.20%) Adobe Illustrator
6 1 (0.20%) InDesign
6 1 (0.20%) InfoPath
6 1 (0.20%) Adobe Creative Suite
6 1 (0.20%) FastStats
Business Applications
1 22 (4.38%) Magento
2 14 (2.79%) Dynamics CRM
3 9 (1.79%) Google Analytics
4 5 (1.00%) Oracle CRM
4 5 (1.00%) Oracle Applications
5 3 (0.60%) Oracle ERP
5 3 (0.60%) PeopleSoft HRMS
5 3 (0.60%) SAP HR
5 3 (0.60%) WebTrends
6 1 (0.20%) Oracle EBS
6 1 (0.20%) SAP SD
6 1 (0.20%) SAP Oil and Gas
6 1 (0.20%) Oracle EBS R12
Cloud Services
1 18 (3.59%) SaaS
2 9 (1.79%) Microsoft Azure
3 7 (1.39%) Cloud Computing
4 4 (0.80%) PaaS
4 4 (0.80%) Heroku
4 4 (0.80%) IaaS
5 3 (0.60%) Amazon AWS
6 2 (0.40%) IBM SmartCloud
Communications & Networking
1 19 (3.78%) Wireless
2 14 (2.79%) Firewall
3 7 (1.39%) Internet
3 7 (1.39%) SAN
3 7 (1.39%) Network Security
4 6 (1.20%) LTE
4 6 (1.20%) DNS
4 6 (1.20%) WAN
4 6 (1.20%) DHCP
4 6 (1.20%) HTTP
5 4 (0.80%) F5 BIG-IP LTM
5 4 (0.80%) F5 BIG-IP GTM
5 4 (0.80%) Wi-Fi
6 3 (0.60%) VPN
6 3 (0.60%) LAN
6 3 (0.60%) SMS
6 3 (0.60%) Intranet
6 3 (0.60%) MVNO
6 3 (0.60%) Cisco ASA
7 2 (0.40%) NAS
Database & Business Intelligence
1 50 (9.96%) SQL Server
2 24 (4.78%) SQL Server Integration Services
3 20 (3.98%) MySQL
4 12 (2.39%) SQL Server Reporting Services
5 11 (2.19%) Data Mining
6 10 (1.99%) SQL Server 2008
6 10 (1.99%) Data Warehouse
7 8 (1.59%) DTS
8 7 (1.39%) QlikView
9 5 (1.00%) PostgreSQL
9 5 (1.00%) SQL Server Analysis Services
9 5 (1.00%) SQL Server 2012
10 4 (0.80%) MongoDB
10 4 (0.80%) NoSQL
10 4 (0.80%) Oracle Database
10 4 (0.80%) MS Access
11 3 (0.60%) SQLite
11 3 (0.60%) Big Data
11 3 (0.60%) Apache Cassandra
12 2 (0.40%) Microsoft Analysis Services
Development Applications
1 14 (2.79%) Hudson
1 14 (2.79%) Team Foundation Server
2 11 (2.19%) JIRA
2 11 (2.19%) Jenkins
3 5 (1.00%) SoapUI
3 5 (1.00%) Git (software)
4 4 (0.80%) Dreamweaver
4 4 (0.80%) Visual Studio
4 4 (0.80%) Xcode
5 3 (0.60%) Subversion
5 3 (0.60%) Behat
5 3 (0.60%) PHPUnit
6 2 (0.40%) RSpec
6 2 (0.40%) Cucumber
6 2 (0.40%) WATIR
6 2 (0.40%) Selenium
6 2 (0.40%) Maven
7 1 (0.20%) Introscope
7 1 (0.20%) JUnit
7 1 (0.20%) Eclipse
General
1 172 (34.26%) Marketing
2 126 (25.10%) Finance
3 105 (20.92%) Retail
4 49 (9.76%) Telecoms
5 19 (3.78%) Advertising
6 17 (3.39%) Financial Institution
7 15 (2.99%) Legal
7 15 (2.99%) Banking
7 15 (2.99%) French Language
8 10 (1.99%) Electronics
9 9 (1.79%) German Language
10 8 (1.59%) Games
11 7 (1.39%) Manufacturing
11 7 (1.39%) Billing
11 7 (1.39%) Japanese Language
11 7 (1.39%) Spanish Language
11 7 (1.39%) Mandarin Language
12 6 (1.20%) Law
13 4 (0.80%) Pharmaceutical
13 4 (0.80%) Publishing
Job Titles
1 90 (17.93%) Developer
2 78 (15.54%) Consultant
3 53 (10.56%) Analyst
4 49 (9.76%) Architect
5 37 (7.37%) Project Manager
6 28 (5.58%) Business Analyst
7 23 (4.58%) Senior Developer
8 19 (3.78%) Web Developer
8 19 (3.78%) E-Commerce Manager
9 17 (3.39%) Delivery Manager
10 15 (2.99%) .NET Developer
10 15 (2.99%) Lead Architect
11 13 (2.59%) Service Manager
12 12 (2.39%) Engagement Manager
12 12 (2.39%) Development Manager
13 11 (2.19%) Coordinator
13 11 (2.19%) Network Consultant
13 11 (2.19%) Services Delivery Manager
13 11 (2.19%) Business Consultant
13 11 (2.19%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 66 (13.15%) HTML
2 57 (11.35%) .NET
3 55 (10.96%) CSS
4 39 (7.77%) Web Services
5 34 (6.77%) XML
6 24 (4.78%) jQuery
7 23 (4.58%) .NET Framework
8 22 (4.38%) WCF
8 22 (4.38%) HTML5
9 21 (4.18%) CSS3
9 21 (4.18%) ASP.NET
10 20 (3.98%) ADO.NET Entity Framework
11 17 (3.39%) SOAP
11 17 (3.39%) LINQ
11 17 (3.39%) .NET Remoting
12 16 (3.19%) Middleware
13 14 (2.79%) Sass
13 14 (2.79%) LESS
13 14 (2.79%) JSON
14 11 (2.19%) XSD
Miscellaneous
1 44 (8.76%) Analytical Skills
2 42 (8.37%) User Experience
3 37 (7.37%) Social Media
4 20 (3.98%) Management Information System
5 15 (2.99%) Digital Media
6 11 (2.19%) Mathematics
7 10 (1.99%) Artificial Intelligence
8 9 (1.79%) Economics
8 9 (1.79%) Enterprise Software
9 8 (1.59%) Computer Science
10 6 (1.20%) Statistics
11 5 (1.00%) PMI
11 5 (1.00%) Mobile App
11 5 (1.00%) Inversion of Control
12 4 (0.80%) iPad
12 4 (0.80%) Data Structures
12 4 (0.80%) Blog
12 4 (0.80%) FMCG
12 4 (0.80%) Smartphone
12 4 (0.80%) Clustering
Operating Systems
1 48 (9.56%) Windows
2 20 (3.98%) Linux
3 10 (1.99%) UNIX
4 7 (1.39%) Windows Server 2008
5 4 (0.80%) Windows 7
5 4 (0.80%) Android
6 3 (0.60%) Windows Server 2012
6 3 (0.60%) Apple iOS
7 2 (0.40%) CentOS
7 2 (0.40%) Red Hat Enterprise Linux
8 1 (0.20%) HPUX
8 1 (0.20%) Solaris
8 1 (0.20%) Windows Server 2003
Processes & Methodologies
1 94 (18.73%) Agile Software Development
2 80 (15.94%) E-Commerce
3 74 (14.74%) Project Management
4 65 (12.95%) Analytics
5 63 (12.55%) CRM
6 47 (9.36%) Coaching
7 40 (7.97%) ITIL
8 35 (6.97%) Content Management
9 34 (6.77%) SEO
10 33 (6.57%) Online Marketing
11 32 (6.37%) Web Analytics
12 31 (6.18%) Digital Marketing
13 30 (5.98%) Scrum
13 30 (5.98%) Stakeholder Management
13 30 (5.98%) Business Development
13 30 (5.98%) Business Analysis
14 29 (5.78%) PRINCE2
15 28 (5.58%) MVC
15 28 (5.58%) People Management
16 25 (4.98%) Service Delivery
Programming Languages
1 58 (11.55%) JavaScript
2 49 (9.76%) SQL
3 43 (8.57%) C#
4 35 (6.97%) Java
5 31 (6.18%) PHP
6 21 (4.18%) T-SQL
7 17 (3.39%) Python
7 17 (3.39%) VB
8 10 (1.99%) C
9 9 (1.79%) XPath
10 8 (1.59%) C++
11 6 (1.20%) Ruby
11 6 (1.20%) Perl
12 5 (1.00%) VBA
13 4 (0.80%) Objective-C
14 3 (0.60%) MATLAB
14 3 (0.60%) R
15 2 (0.40%) Groovy
15 2 (0.40%) PowerShell
15 2 (0.40%) ABAP
Qualifications
1 110 (21.91%) Degree
2 35 (6.97%) Security Cleared
3 31 (6.18%) SC Cleared
4 14 (2.79%) Microsoft Certification
5 11 (2.19%) JNCIA
5 11 (2.19%) JNCIP
6 10 (1.99%) PRINCE2 Practitioner
6 10 (1.99%) Cisco Certification
7 9 (1.79%) PMI Certification
7 9 (1.79%) CCIE
8 8 (1.59%) PhD
9 7 (1.39%) PMP
10 5 (1.00%) MCSE
11 3 (0.60%) MCITP
11 3 (0.60%) MCTS
11 3 (0.60%) Chartered Engineer
12 2 (0.40%) ISEB
12 2 (0.40%) MBA
13 1 (0.20%) HND
13 1 (0.20%) MCP
Quality Assurance & Compliance
1 31 (6.18%) SLA
2 4 (0.80%) ISO/IEC 27001
3 3 (0.60%) Sarbanes-Oxley
3 3 (0.60%) PCI DSS
3 3 (0.60%) COBIT
4 1 (0.20%) QA
System Software
1 17 (3.39%) VMware Infrastructure
2 9 (1.79%) vSphere
3 8 (1.59%) Hyper-V
4 5 (1.00%) Active Directory
4 5 (1.00%) vCloud
5 3 (0.60%) Terminal Services
5 3 (0.60%) VMware ESXi
6 2 (0.40%) XenApp
6 2 (0.40%) XenDesktop
7 1 (0.20%) ISA Server
Systems Management
1 7 (1.39%) SCCM
2 4 (0.80%) SCOM
3 3 (0.60%) Tivoli
3 3 (0.60%) WSUS
4 1 (0.20%) Systems Management Server (SMS)
4 1 (0.20%) BMC PATROL
4 1 (0.20%) ARCserve
Vendors
1 55 (10.96%) Microsoft
2 36 (7.17%) Oracle
3 22 (4.38%) Salesforce.com
4 20 (3.98%) Cisco
4 20 (3.98%) VMware
5 18 (3.59%) Juniper
6 12 (2.39%) Google
7 11 (2.19%) HP
8 9 (1.79%) EMC
8 9 (1.79%) SAP
8 9 (1.79%) F5
9 8 (1.59%) Facebook
10 7 (1.39%) IBM
11 6 (1.20%) Eloqua
11 6 (1.20%) CA
11 6 (1.20%) Citrix
12 5 (1.00%) Siebel
12 5 (1.00%) i2
12 5 (1.00%) Zend
13 4 (0.80%) hybris
London
Verticality Ltd
Salary: £60000 to £65000 per annum - Bonus + Bens Package
Posted: 4 hours ago
London
Testing Circle Ltd
Salary: From £50,000 to £70,000 per annum Car and Benefits
Posted: 5 hours ago
City, London
QUANTICA
Salary: £80000 - £95000 per annum
Posted: 22 hours ago
High Wycombe, Buckinghamshire
Haybrook IT Resourcing Ltd
Salary: £45,000 per annum +Bens inc free breakfast & lunch
Posted: 23 hours ago
Leeds, West Yorkshire
Cognizant
Posted: Yesterday
Uxbridge, Middlesex
Bristol-Myers Squibb
Posted: Yesterday
Cambridge, Cambridgeshire
Oho Group Ltd.
Salary: £23000 to £30000 per annum - Exceptional Benefits and Environment
Posted: Yesterday
City, London
Networking People
Posted: Yesterday
West Midlands
Coburg Banks IT
Salary: £35000 - £45000 per annum + Benefits package / Pension
Posted: Yesterday
West Midlands
Coburg Banks IT
Salary: £40000 - £45000 per annum + Benefits package / Pension
Posted: Yesterday
Crawley, West Sussex
Evolution Recruitment Solutions
Salary: Circa 40-50K per annum
Posted: 2 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 2 days ago
Newbury, Berkshire
Staffworx Ltd
Salary: From £55,000 to £75,000 per annum excellent salary, bens
Posted: 2 days ago
Sheffield, South Yorkshire
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 2 days ago
Bristol, Avon
The People Network
Salary: £35000 - £45000 per annum + superb benefits
Posted: 2 days ago
Sheffield, South Yorkshire
Spring Technology
Salary: £30000.00 - £40000.00 per annum
Posted: 3 days ago
Sheffield, South Yorkshire
Spring Technology
Salary: £35000.00 - £45000.00 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 3 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £35,000 to £35,000 per annum + Bens
Posted: 3 days ago
Bristol, Avon
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Benefi6s
Posted: 3 days ago