The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 505 624 661
Rank change year-on-year
+119 +37
Permanent jobs citing Customer Engagement 412 313 214
As % of all permanent IT jobs located in England 0.42% 0.28% 0.21%
As % of the Processes & Methodologies category 0.50% 0.34% 0.26%
Number of salaries quoted 272 227 160
Average salary £55,000 £55,000 £51,400
Average salary % change year-on-year
- +7.00%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £80,000 £75,000 £85,000
UK excluding London average salary £50,000 £47,500 £47,500
% change year-on-year
+5.26% -
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82715 91431 82819
As % of all permanent IT jobs located in England 84.03% 82.75% 80.92%
Number of salaries quoted 68085 74887 68972
Average salary £50,000 £48,000 £46,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,000 £72,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 29 May 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +81 147 £60,000 +9.09% 20
South East +13 105 £55,000 +12.82% 7
North West +74 71 £18,500 -73.57% 4
South West +13 31 £40,000 +33.33% 2
West Midlands -14 21 £45,000 -18.18% 2
East Midlands +9 15 £37,500 +27.11% 1
East of England +15 12 £47,500 +90.00%
Yorkshire +16 5 £42,500 -43.33%
North East -4 4 £37,500 -6.25% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 29 May 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 239 (32.21%) Finance
2 192 (25.88%) Degree
3 178 (23.99%) Retail
4 173 (23.32%) Agile Software Development
5 159 (21.43%) Marketing
6 120 (16.17%) Wireless
7 114 (15.36%) ITIL
8 112 (15.09%) Analytics
9 105 (14.15%) Stakeholder Management
10 104 (14.02%) E-Commerce
10 104 (14.02%) Microsoft
11 102 (13.75%) Scrum
12 97 (13.07%) User Experience
13 96 (12.94%) Financial Institution
14 94 (12.67%) Risk Management
14 94 (12.67%) CRM
15 83 (11.19%) MS Excel
16 77 (10.38%) Project Management
17 75 (10.11%) HTML
18 72 (9.70%) Analytical Skills
19 70 (9.43%) .NET
20 67 (9.03%) SQL
21 66 (8.89%) B2C
21 66 (8.89%) Use Case
22 64 (8.63%) JavaScript
22 64 (8.63%) Business Analysis
23 61 (8.22%) Windows
24 56 (7.55%) Computer Science
25 54 (7.28%) JIRA
26 53 (7.14%) SharePoint

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 29 May 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 53 (7.14%) SharePoint
2 21 (2.83%) WebSphere
3 20 (2.70%) CMS
4 17 (2.29%) WebSphere Portal
4 17 (2.29%) IBM Connections
4 17 (2.29%) MS Exchange
4 17 (2.29%) SAS
4 17 (2.29%) Lotus Domino
5 14 (1.89%) IIS
6 13 (1.75%) Lync
7 7 (0.94%) Node.js
7 7 (0.94%) JBoss
8 4 (0.54%) Confluence
9 3 (0.40%) Apache Pig
9 3 (0.40%) Exchange Server 2013
9 3 (0.40%) nginx
9 3 (0.40%) WordPress
10 2 (0.27%) SharePoint Server
10 2 (0.27%) Oracle Coherence
10 2 (0.27%) Blackberry Enterprise Server
Applications
1 83 (11.19%) MS Excel
2 33 (4.45%) MS Office
3 32 (4.31%) MS PowerPoint
4 31 (4.18%) MS Visio
5 26 (3.50%) SPSS
6 12 (1.62%) MS Project
7 8 (1.08%) Stata
7 8 (1.08%) Adobe Creative Suite
8 7 (0.94%) Photoshop
9 2 (0.27%) Vensim
Business Applications
1 16 (2.16%) Magento
2 8 (1.08%) WebTrends
3 6 (0.81%) Oracle EBS R12
4 3 (0.40%) Oracle Payables
4 3 (0.40%) Oracle Receivables
4 3 (0.40%) Oracle Cash Management
4 3 (0.40%) Oracle E-Business Tax
4 3 (0.40%) Oracle General Ledger
4 3 (0.40%) Oracle iProcurement
4 3 (0.40%) Oracle Financials
5 2 (0.27%) Dynamics CRM
5 2 (0.27%) SAP Oil and Gas
5 2 (0.27%) SAP WM
6 1 (0.13%) Adobe Campaign
6 1 (0.13%) Remedy ITSM
6 1 (0.13%) Oracle EBS
6 1 (0.13%) SAP FI
6 1 (0.13%) Agresso
6 1 (0.13%) SAP SD
6 1 (0.13%) SAP CO
Cloud Services
1 33 (4.45%) SaaS
2 29 (3.91%) Office 365
3 28 (3.77%) Microsoft Azure
4 22 (2.96%) Google Analytics
5 16 (2.16%) Cloud Computing
6 14 (1.89%) Amazon AWS
7 10 (1.35%) Terremark
7 10 (1.35%) IaaS
7 10 (1.35%) PaaS
8 6 (0.81%) Adobe Analytics
9 2 (0.27%) Google App Engine
9 2 (0.27%) Google Cloud Platform
10 1 (0.13%) Veeva
Communications & Networking
1 120 (16.17%) Wireless
2 46 (6.20%) Firewall
3 33 (4.45%) LAN
3 33 (4.45%) WAN
4 30 (4.04%) VPN
5 27 (3.64%) DNS
6 20 (2.70%) SSL
7 17 (2.29%) LDAP
8 15 (2.02%) VoIP
9 14 (1.89%) TCP/IP
10 13 (1.75%) SAN
11 11 (1.48%) Broadband
12 10 (1.35%) DHCP
12 10 (1.35%) OpenFlow
13 7 (0.94%) PBX
14 6 (0.81%) SMS
14 6 (0.81%) IPv4
14 6 (0.81%) IPv6
14 6 (0.81%) Softswitch
14 6 (0.81%) LTE
Database & Business Intelligence
1 47 (6.33%) SQL Server
2 35 (4.72%) Data Mining
3 21 (2.83%) Big Data
4 16 (2.16%) MySQL
5 9 (1.21%) SQL Server Integration Services
6 8 (1.08%) SQL Server Reporting Services
7 7 (0.94%) Hadoop
7 7 (0.94%) MongoDB
8 6 (0.81%) Data Warehouse
8 6 (0.81%) SQL Server Analysis Services
8 6 (0.81%) SQLite
8 6 (0.81%) SQL Server 2008
8 6 (0.81%) Relational Database
9 4 (0.54%) PostgreSQL
9 4 (0.54%) Apache Hive
10 3 (0.40%) Oracle BI EE
10 3 (0.40%) SAP HANA
10 3 (0.40%) Redis
10 3 (0.40%) SAP BW
11 2 (0.27%) RDBMS
Development Applications
1 54 (7.28%) JIRA
2 13 (1.75%) Git (software)
3 12 (1.62%) Axure RP
4 8 (1.08%) Visual Studio
4 8 (1.08%) Appcelerator Titanium
5 7 (0.94%) VSS/SourceSafe
5 7 (0.94%) Dreamweaver
6 6 (0.81%) Xcode
7 5 (0.67%) Subversion
8 3 (0.40%) Jenkins
8 3 (0.40%) Team Foundation Server
8 3 (0.40%) Hudson
8 3 (0.40%) Selenium
9 2 (0.27%) Bugzilla
9 2 (0.27%) Cucumber
9 2 (0.27%) Fiddler
9 2 (0.27%) Mercurial
9 2 (0.27%) TestNG
10 1 (0.13%) RSpec
10 1 (0.13%) Jasmine
General
1 239 (32.21%) Finance
2 178 (23.99%) Retail
3 159 (21.43%) Marketing
4 96 (12.94%) Financial Institution
5 51 (6.87%) Telecoms
6 50 (6.74%) Legal
7 33 (4.45%) Manufacturing
8 30 (4.04%) Billing
9 23 (3.10%) French Language
9 23 (3.10%) German Language
10 18 (2.43%) Advertising
11 14 (1.89%) Banking
12 7 (0.94%) Publishing
13 6 (0.81%) Investment Banking
13 6 (0.81%) Electronics
14 5 (0.67%) Law
15 3 (0.40%) Games
15 3 (0.40%) Local Government
16 2 (0.27%) Italian Language
16 2 (0.27%) Front Office
Job Titles
1 132 (17.79%) Analyst
2 107 (14.42%) Developer
3 88 (11.86%) Consultant
4 82 (11.05%) Business Analyst
5 63 (8.49%) Architect
6 45 (6.06%) Project Manager
7 41 (5.53%) Solutions Architect
8 37 (4.99%) E-Commerce Business Analyst
9 36 (4.85%) Agile Business Analyst
10 31 (4.18%) Technical Consultant
11 25 (3.37%) Delivery Manager
12 24 (3.23%) Senior Manager
12 24 (3.23%) Senior Developer
13 23 (3.10%) Support Engineer
13 23 (3.10%) .NET Developer
14 22 (2.96%) Designer
15 20 (2.70%) Team Leader
16 19 (2.56%) Marketing Manager
17 18 (2.43%) Senior Consultant
18 17 (2.29%) Data Scientist
Libraries, Frameworks & Software Standards
1 75 (10.11%) HTML
2 70 (9.43%) .NET
3 53 (7.14%) CSS
4 50 (6.74%) Web Services
5 33 (4.45%) XML
6 30 (4.04%) SOAP
7 27 (3.64%) ASP.NET
8 26 (3.50%) HTML5
9 22 (2.96%) jQuery
10 20 (2.70%) Ajax
11 16 (2.16%) Middleware
12 15 (2.02%) REST
13 13 (1.75%) COM
14 8 (1.08%) JSON
14 8 (1.08%) PhoneGap
14 8 (1.08%) ASP.NET Web Forms
14 8 (1.08%) ASP.NET Web API
15 7 (0.94%) ASP.NET MVC
15 7 (0.94%) iOS SDK
15 7 (0.94%) Cocoa Touch
Miscellaneous
1 97 (13.07%) User Experience
2 72 (9.70%) Analytical Skills
3 56 (7.55%) Computer Science
4 52 (7.01%) Social Media
5 44 (5.93%) Mathematics
6 33 (4.45%) iPad
7 32 (4.31%) Statistics
8 26 (3.50%) Enterprise Software
9 24 (3.23%) Mobile App
10 23 (3.10%) Data Centre
10 23 (3.10%) Data Integration
11 19 (2.56%) Management Information System
12 16 (2.16%) Physics
13 14 (1.89%) PMI
14 13 (1.75%) Data Structures
14 13 (1.75%) CMDB
14 13 (1.75%) Economics
15 11 (1.48%) Artificial Intelligence
16 10 (1.35%) FMCG
17 9 (1.21%) Visualisation
Operating Systems
1 61 (8.22%) Windows
2 38 (5.12%) Linux
3 17 (2.29%) Apple iOS
4 14 (1.89%) Windows 7
5 11 (1.48%) Android
6 8 (1.08%) Windows Server 2003
6 8 (1.08%) UNIX
6 8 (1.08%) Windows XP
6 8 (1.08%) Windows Server 2008
7 6 (0.81%) Windows 8
7 6 (0.81%) Windows Server 2012
7 6 (0.81%) Windows 2000 Server
8 5 (0.67%) Red Hat Enterprise Linux
9 4 (0.54%) Solaris
Processes & Methodologies
1 173 (23.32%) Agile Software Development
2 114 (15.36%) ITIL
3 112 (15.09%) Analytics
4 105 (14.15%) Stakeholder Management
5 104 (14.02%) E-Commerce
6 102 (13.75%) Scrum
7 94 (12.67%) Risk Management
7 94 (12.67%) CRM
8 77 (10.38%) Project Management
9 66 (8.89%) B2C
9 66 (8.89%) Use Case
10 64 (8.63%) Business Analysis
11 52 (7.01%) PRINCE2
12 51 (6.87%) Service Delivery
13 45 (6.06%) SDLC
14 43 (5.80%) UML
15 42 (5.66%) Business Process Mapping
16 38 (5.12%) Business Intelligence
17 37 (4.99%) Service Management
18 34 (4.58%) Line Management
Programming Languages
1 67 (9.03%) SQL
2 64 (8.63%) JavaScript
3 50 (6.74%) Java
4 40 (5.39%) PHP
5 38 (5.12%) C#
6 26 (3.50%) T-SQL
6 26 (3.50%) Python
7 15 (2.02%) VB
8 13 (1.75%) R
9 12 (1.62%) C++
9 12 (1.62%) C
10 8 (1.08%) PowerShell
11 7 (0.94%) Objective-C
12 6 (0.81%) Ruby
13 5 (0.67%) Scala
13 5 (0.67%) VB.NET
14 4 (0.54%) MATLAB
15 3 (0.40%) Perl
16 2 (0.27%) Bash Shell
17 1 (0.13%) Groovy
Qualifications
1 192 (25.88%) Degree
2 24 (3.23%) Security Cleared
3 23 (3.10%) Cisco Certification
3 23 (3.10%) SC Cleared
4 21 (2.83%) CCNP
5 19 (2.56%) CCNA
6 17 (2.29%) IBM Certification
7 16 (2.16%) PMI Certification
8 13 (1.75%) Microsoft Certification
9 12 (1.62%) PhD
9 12 (1.62%) ITIL Certification
9 12 (1.62%) CCDP
9 12 (1.62%) ISEB
10 11 (1.48%) MCITP
11 10 (1.35%) VMware Certified Professional (VCP)
12 8 (1.08%) PRINCE2 Certification
13 5 (0.67%) MCTS
14 4 (0.54%) CISA
14 4 (0.54%) CISM
14 4 (0.54%) CISSP
Quality Assurance & Compliance
1 48 (6.47%) QA
2 28 (3.77%) SLA
3 8 (1.08%) ISO/IEC 27001
4 6 (0.81%) Sarbanes-Oxley
5 5 (0.67%) HIPAA
5 5 (0.67%) Data Quality
6 4 (0.54%) JSP 440
7 3 (0.40%) COBIT
8 2 (0.27%) WAI
System Software
1 36 (4.85%) Active Directory
2 25 (3.37%) VMware Infrastructure
3 6 (0.81%) Terminal Server
3 6 (0.81%) vSphere
4 3 (0.40%) Hyper-V
5 1 (0.13%) XenDesktop
5 1 (0.13%) UAG
Systems Management
1 13 (1.75%) HP UCMDB
2 4 (0.54%) Systems Management Server (SMS)
3 3 (0.40%) SCCM
4 2 (0.27%) Forefront Identity Manager
5 1 (0.13%) Opscode Chef
5 1 (0.13%) EMC NetWorker
5 1 (0.13%) SCVMM
5 1 (0.13%) Puppet
5 1 (0.13%) Windows Intune
5 1 (0.13%) Nagios
5 1 (0.13%) NetBackup
Vendors
1 104 (14.02%) Microsoft
2 46 (6.20%) hybris
3 44 (5.93%) Google
4 39 (5.26%) IBM
5 36 (4.85%) Cisco
6 34 (4.58%) Oracle
7 28 (3.77%) VMware
7 28 (3.77%) SAP
8 23 (3.10%) Adobe
9 18 (2.43%) ServiceNow
10 15 (2.02%) Salesforce.com
11 14 (1.89%) ATG
11 14 (1.89%) Demandware
12 11 (1.48%) Facebook
12 11 (1.48%) Twitter
13 10 (1.35%) Rackspace
14 9 (1.21%) Tableau
15 8 (1.08%) Omniture
15 8 (1.08%) i2
16 7 (0.94%) Ericsson
Weybridge, Surrey
JK Resourcing Limited
Salary: Competitive Remuneration Package (negotiable)
Posted: Yesterday
Manchester, Lancashire
British Council
Posted: Yesterday
Leicestershire
Reed Technology
Salary: £70000 - £90000 per annum + Car Allowance
Posted: Yesterday
Bracknell, Berkshire
Portal Partnership Ltd
Posted: Yesterday
Ashton-Under-Lyne, Lancashire
Duval Associates Ltd
Salary: £24,000 to £30,000 Plus excellent career opportunity, hols, benefit
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £45000 - £70000 per annum
Posted: 2 days ago
London
Redrock Consulting Ltd
Salary: £40000 - £100000 per annum + Excellent Benefits Package!!
Posted: 2 days ago
South West
Vodafone
Posted: 2 days ago
Guildford, Surrey
Applause IT Innovation
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Experis Ltd
Salary: £40000.00 - £60000.00 per annum + Benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive
Posted: 3 days ago
London
Digitech Resourcing Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 3 days ago
London
Lorien Resourcing
Posted: 3 days ago
Central London / West End
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £75000 - £80000 per annum + 80000 with Bonus and Benefits
Posted: 4 days ago
South East London
Arrows Group
Salary: £90000.00 - £100000.00 per annum + 20% Bonus
Posted: 4 days ago
City, London
Mortimer Spinks
Salary: £50000 - £70000 per annum + 70000
Posted: 4 days ago
London
Verticality Ltd
Salary: £35000 - £45000 per annum
Posted: 4 days ago
Fleet, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + excellent benefits
Posted: 4 days ago
London
Dixons Carphone
Salary: Highly Competitive
Posted: 4 days ago