The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 613 656 632
Rank change year-on-year
+43 -24
Permanent jobs citing Customer Engagement 277 235 227
As % of all permanent IT jobs located in England 0.27% 0.22% 0.23%
As % of the Processes & Methodologies category 0.32% 0.26% 0.28%
Number of salaries quoted 170 130 157
Average salary £55,000 £52,500 £47,500
Average salary % change year-on-year
+4.76% +10.52%
90% offered a salary of more than £32,500 £32,500 £25,000
10% offered a salary of more than £84,250 £85,000 £67,500
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86980 88764 81227
As % of all permanent IT jobs located in England 85.08% 82.85% 81.69%
Number of salaries quoted 72449 71450 67160
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 28 August 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 114 £70,000 +21.73% 18
South East +28 59 £45,000 -14.28% 9
North West +22 50 £60,000 +96.72% 4
West Midlands -5 16 £40,000 +6.66% 1
South West -10 15 £32,500 -39.53% 1
East of England 0 8 £42,500 -19.04% 1
East Midlands -3 5 £52,500 +10.52%
Yorkshire +5 2 £51,250 -31.66% 1
North East -8 1 £40,000 -27.27%
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 228 (33.04%) Finance
2 182 (26.38%) Retail
3 176 (25.51%) Degree
4 175 (25.36%) Agile Software Development
5 147 (21.30%) Marketing
6 128 (18.55%) Analytics
7 119 (17.25%) Wireless
8 115 (16.67%) Stakeholder Management
9 102 (14.78%) Risk Management
10 101 (14.64%) Financial Institution
11 98 (14.20%) E-Commerce
12 94 (13.62%) Project Management
13 90 (13.04%) Microsoft
14 89 (12.90%) User Experience
15 87 (12.61%) ITIL
16 83 (12.03%) Scrum
17 82 (11.88%) HTML
18 78 (11.30%) SQL
19 70 (10.14%) JavaScript
20 69 (10.00%) CRM
21 66 (9.57%) MS Excel
22 64 (9.28%) SQL Server
22 64 (9.28%) Analytical Skills
23 63 (9.13%) .NET
24 60 (8.70%) CSS
25 56 (8.12%) Windows
26 55 (7.97%) Firewall
26 55 (7.97%) Business Analysis
27 54 (7.83%) Social Media
28 53 (7.68%) SDLC

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 43 (6.23%) SharePoint
2 26 (3.77%) WebSphere
3 24 (3.48%) CMS
4 19 (2.75%) JBoss
5 18 (2.61%) SAS
6 13 (1.88%) Lotus Domino
6 13 (1.88%) WebSphere Portal
6 13 (1.88%) IBM Connections
7 11 (1.59%) IIS
8 9 (1.30%) MS Exchange
8 9 (1.30%) Apache Spark
9 8 (1.16%) Apache
10 6 (0.87%) Liferay
11 5 (0.72%) Lync
11 5 (0.72%) WebLogic
11 5 (0.72%) Blackberry Enterprise Server
12 4 (0.58%) Tomcat
12 4 (0.58%) Node.js
12 4 (0.58%) Jetty
13 3 (0.43%) Confluence
Applications
1 66 (9.57%) MS Excel
2 26 (3.77%) MS Office
3 25 (3.62%) MS Visio
4 23 (3.33%) MS PowerPoint
5 15 (2.17%) Photoshop
6 12 (1.74%) SPSS
7 9 (1.30%) Adobe Creative Suite
8 8 (1.16%) MS Project
9 5 (0.72%) Adobe Illustrator
10 3 (0.43%) Stata
10 3 (0.43%) Vensim
11 2 (0.29%) FastStats
Business Applications
1 11 (1.59%) Magento
2 6 (0.87%) Oracle EBS R12
2 6 (0.87%) WebTrends
3 3 (0.43%) Oracle Financials
3 3 (0.43%) Oracle General Ledger
3 3 (0.43%) Oracle iProcurement
3 3 (0.43%) Adobe Campaign
3 3 (0.43%) Oracle Payables
3 3 (0.43%) Oracle Receivables
3 3 (0.43%) Oracle Cash Management
3 3 (0.43%) Oracle E-Business Tax
4 2 (0.29%) SAP Business One
4 2 (0.29%) Unica
4 2 (0.29%) SAP Oil and Gas
5 1 (0.14%) Dynamics CRM
5 1 (0.14%) SAP SD
5 1 (0.14%) Oracle EBS
5 1 (0.14%) SAP CRM
5 1 (0.14%) Summit
5 1 (0.14%) Remedy ITSM
Cloud Services
1 27 (3.91%) SaaS
2 16 (2.32%) Google Analytics
3 15 (2.17%) Office 365
4 13 (1.88%) Microsoft Azure
5 10 (1.45%) Amazon AWS
6 5 (0.72%) Cloud Computing
6 5 (0.72%) eCircle
7 3 (0.43%) Adobe Analytics
8 2 (0.29%) Veeva
9 1 (0.14%) IaaS
9 1 (0.14%) Terremark
9 1 (0.14%) PaaS
Communications & Networking
1 119 (17.25%) Wireless
2 55 (7.97%) Firewall
3 33 (4.78%) DNS
4 26 (3.77%) VPN
5 23 (3.33%) WAN
6 21 (3.04%) LAN
7 17 (2.46%) Internet
8 15 (2.17%) TCP/IP
9 14 (2.03%) SMS
10 13 (1.88%) DHCP
10 13 (1.88%) SSL
11 11 (1.59%) SAN
11 11 (1.59%) VoIP
12 10 (1.45%) Cisco ASA
13 9 (1.30%) LDAP
14 8 (1.16%) PBX
14 8 (1.16%) IPv4
14 8 (1.16%) IPv6
14 8 (1.16%) Softswitch
14 8 (1.16%) Unified Communications
Database & Business Intelligence
1 64 (9.28%) SQL Server
2 24 (3.48%) MySQL
3 23 (3.33%) Big Data
4 17 (2.46%) Hadoop
5 16 (2.32%) MongoDB
6 13 (1.88%) NoSQL
7 10 (1.45%) Data Warehouse
8 9 (1.30%) Data Mining
8 9 (1.30%) Apache Cassandra
9 8 (1.16%) HBase
9 8 (1.16%) BusinessObjects
10 7 (1.01%) Pentaho
11 6 (0.87%) SQLite
11 6 (0.87%) SQL Server Integration Services
12 5 (0.72%) Amazon DynamoDB
13 4 (0.58%) PostgreSQL
14 3 (0.43%) SQL Server Reporting Services
15 2 (0.29%) SQL Server Analysis Services
15 2 (0.29%) Oracle BI EE
15 2 (0.29%) Oracle Database
Development Applications
1 44 (6.38%) JIRA
2 16 (2.32%) Git (software)
3 15 (2.17%) Dreamweaver
4 12 (1.74%) Appcelerator Titanium
5 10 (1.45%) Axure RP
5 10 (1.45%) Subversion
5 10 (1.45%) VSS/SourceSafe
6 6 (0.87%) Xcode
7 5 (0.72%) Talend Open Studio
7 5 (0.72%) Selenium
7 5 (0.72%) Maven
8 4 (0.58%) Visual Studio
8 4 (0.58%) Cucumber
9 3 (0.43%) Behat
9 3 (0.43%) Jasmine
9 3 (0.43%) Jenkins
10 2 (0.29%) Team Foundation Server
10 2 (0.29%) WebDriver
10 2 (0.29%) PHPUnit
10 2 (0.29%) JMeter
General
1 228 (33.04%) Finance
2 182 (26.38%) Retail
3 147 (21.30%) Marketing
4 101 (14.64%) Financial Institution
5 36 (5.22%) Legal
6 34 (4.93%) Telecoms
7 31 (4.49%) Manufacturing
8 24 (3.48%) Banking
9 23 (3.33%) French Language
9 23 (3.33%) German Language
10 17 (2.46%) Billing
11 12 (1.74%) Advertising
12 11 (1.59%) Publishing
13 6 (0.87%) Law
13 6 (0.87%) Spanish Language
14 5 (0.72%) Investment Banking
15 4 (0.58%) Multimedia
15 4 (0.58%) Back Office
16 3 (0.43%) Pharmaceutical
16 3 (0.43%) Games
Job Titles
1 118 (17.10%) Analyst
2 88 (12.75%) Developer
3 78 (11.30%) Consultant
4 68 (9.86%) Architect
5 67 (9.71%) Business Analyst
6 55 (7.97%) Project Manager
7 37 (5.36%) Solutions Architect
8 29 (4.20%) Designer
9 23 (3.33%) Agile Business Analyst
9 23 (3.33%) E-Commerce Business Analyst
10 22 (3.19%) Support Engineer
10 22 (3.19%) Technical Consultant
11 20 (2.90%) .NET Developer
11 20 (2.90%) Delivery Manager
12 18 (2.61%) Team Leader
12 18 (2.61%) Software Manager
13 17 (2.46%) Senior Manager
14 16 (2.32%) Test Analyst
14 16 (2.32%) Support Analyst
14 16 (2.32%) Product Manager
Libraries, Frameworks & Software Standards
1 82 (11.88%) HTML
2 63 (9.13%) .NET
3 60 (8.70%) CSS
4 37 (5.36%) Web Services
5 30 (4.35%) jQuery
6 29 (4.20%) HTML5
7 25 (3.62%) XML
8 23 (3.33%) SOAP
9 19 (2.75%) Middleware
10 16 (2.32%) Ajax
10 16 (2.32%) ASP.NET
11 14 (2.03%) RESTful
11 14 (2.03%) REST
12 13 (1.88%) AngularJS
13 12 (1.74%) PhoneGap
14 9 (1.30%) ASP.NET MVC
14 9 (1.30%) Spring
15 8 (1.16%) .NET Framework
15 8 (1.16%) iOS SDK
15 8 (1.16%) D3.js
Miscellaneous
1 89 (12.90%) User Experience
2 64 (9.28%) Analytical Skills
3 54 (7.83%) Social Media
4 33 (4.78%) Computer Science
5 29 (4.20%) Mobile App
6 28 (4.06%) iPad
7 21 (3.04%) Visualisation
7 21 (3.04%) Data Centre
7 21 (3.04%) Mathematics
8 18 (2.61%) Management Information System
8 18 (2.61%) Enterprise Software
9 16 (2.32%) Algorithms
9 16 (2.32%) PMI
10 15 (2.17%) Data Integration
11 14 (2.03%) Statistics
12 11 (1.59%) Graphic Design
12 11 (1.59%) Cybercrime
13 9 (1.30%) New Media
13 9 (1.30%) FMCG
14 8 (1.16%) IVR
Operating Systems
1 56 (8.12%) Windows
2 32 (4.64%) Linux
3 15 (2.17%) Windows 7
4 13 (1.88%) Apple iOS
5 11 (1.59%) Windows Server 2003
6 10 (1.45%) UNIX
6 10 (1.45%) Windows Server 2008
7 9 (1.30%) Red Hat Enterprise Linux
7 9 (1.30%) Windows XP
8 7 (1.01%) Android
8 7 (1.01%) Windows 2000 Server
9 6 (0.87%) Windows 8
9 6 (0.87%) Windows Server 2012
10 5 (0.72%) Solaris
11 2 (0.29%) SUSE
11 2 (0.29%) CentOS
12 1 (0.14%) SUSE Linux Enterprise Server
12 1 (0.14%) AIX
12 1 (0.14%) HPUX
Processes & Methodologies
1 175 (25.36%) Agile Software Development
2 128 (18.55%) Analytics
3 115 (16.67%) Stakeholder Management
4 102 (14.78%) Risk Management
5 98 (14.20%) E-Commerce
6 94 (13.62%) Project Management
7 87 (12.61%) ITIL
8 83 (12.03%) Scrum
9 69 (10.00%) CRM
10 55 (7.97%) Business Analysis
11 53 (7.68%) SDLC
12 52 (7.54%) PRINCE2
13 50 (7.25%) Service Delivery
13 50 (7.25%) Use Case
14 44 (6.38%) B2C
15 41 (5.94%) Business Intelligence
16 36 (5.22%) Line Management
17 35 (5.07%) Service Management
18 30 (4.35%) Programme Management
18 30 (4.35%) Software Delivery
Programming Languages
1 78 (11.30%) SQL
2 70 (10.14%) JavaScript
3 42 (6.09%) Java
4 39 (5.65%) C#
5 34 (4.93%) PHP
6 32 (4.64%) T-SQL
7 22 (3.19%) Python
8 20 (2.90%) R
9 14 (2.03%) PowerShell
10 11 (1.59%) C
11 8 (1.16%) VB
12 7 (1.01%) Objective-C
13 6 (0.87%) Ruby
14 4 (0.58%) VB.NET
14 4 (0.58%) C++
14 4 (0.58%) Bash Shell
15 3 (0.43%) Scala
16 2 (0.29%) VBScript
17 1 (0.14%) Perl
17 1 (0.14%) ABAP
Qualifications
1 176 (25.51%) Degree
2 26 (3.77%) Security Cleared
3 24 (3.48%) SC Cleared
4 19 (2.75%) Cisco Certification
5 18 (2.61%) CCNA
6 17 (2.46%) ISEB
7 16 (2.32%) PMI Certification
8 13 (1.88%) IBM Certification
9 12 (1.74%) CCNP
10 11 (1.59%) CISSP
10 11 (1.59%) CISM
11 10 (1.45%) CISA
11 10 (1.45%) PCI QSA
11 10 (1.45%) CRISC
12 9 (1.30%) Microsoft Certification
13 7 (1.01%) CCDP
13 7 (1.01%) MCITP
14 6 (0.87%) VMware Certified Professional (VCP)
15 5 (0.72%) MCTS
15 5 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 38 (5.51%) QA
2 35 (5.07%) SLA
3 20 (2.90%) ISO/IEC 27001
4 12 (1.74%) Sarbanes-Oxley
5 11 (1.59%) HIPAA
6 6 (0.87%) PCI DSS
7 2 (0.29%) COBIT
7 2 (0.29%) Data Quality
8 1 (0.14%) ISO 9001
8 1 (0.14%) JSP 440
System Software
1 32 (4.64%) VMware Infrastructure
2 26 (3.77%) Active Directory
3 14 (2.03%) vSphere
4 7 (1.01%) Terminal Server
4 7 (1.01%) Hyper-V
5 2 (0.29%) XenDesktop
5 2 (0.29%) vCloud
6 1 (0.14%) XenApp
6 1 (0.14%) XenServer
6 1 (0.14%) Terminal Services
6 1 (0.14%) UAG
6 1 (0.14%) VMware ESXi
Systems Management
1 5 (0.72%) WMI
2 4 (0.58%) HP UCMDB
3 3 (0.43%) Opscode Chef
4 2 (0.29%) Forefront Identity Manager
4 2 (0.29%) SCCM
5 1 (0.14%) SCVMM
5 1 (0.14%) Puppet
5 1 (0.14%) Windows Intune
5 1 (0.14%) Tivoli
5 1 (0.14%) Tivoli Storage Manager
5 1 (0.14%) Systems Management Server (SMS)
5 1 (0.14%) Nagios
5 1 (0.14%) NetBackup
5 1 (0.14%) SCOrch
5 1 (0.14%) EMC NetWorker
Vendors
1 90 (13.04%) Microsoft
2 42 (6.09%) IBM
3 40 (5.80%) Cisco
4 36 (5.22%) Oracle
4 36 (5.22%) VMware
5 32 (4.64%) hybris
6 28 (4.06%) Google
7 24 (3.48%) SAP
8 21 (3.04%) Adobe
9 18 (2.61%) Tableau
10 17 (2.46%) ServiceNow
11 13 (1.88%) Remedy
12 12 (1.74%) Citrix
13 11 (1.59%) F5
13 11 (1.59%) Trustwave
14 10 (1.45%) Teradata
14 10 (1.45%) Juniper
15 9 (1.30%) McAfee
15 9 (1.30%) Salesforce.com
15 9 (1.30%) Facebook
London
Care Quality Commission
Posted: Yesterday
Greater Manchester
ISL
Salary: £80000 - £120000 per annum
Posted: Yesterday
London
Big Wednesday Digital Ltd
Posted: Yesterday
London
Big Wednesday Digital Ltd
Posted: Yesterday
London
Big Wednesday Digital Ltd
Posted: Yesterday
Reading, Berkshire
Integrity IT Solutions
Salary: From £80,000 to £90,000 per annum OTE £130K
Posted: 2 days ago
Birmingham, West Midlands (County)
SCC
Posted: 3 days ago
Bracknell
Computer Futures
Salary: £40000 - £55000 per annum
Posted: 3 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + Unparalleled Package, Business Shares
Posted: 3 days ago
London
Experian
Salary: Great Bens
Posted: 3 days ago
Weybridge, Surrey
Evolution Recruitment Solutions
Salary: Circa 50,000
Posted: 4 days ago
Halifax, West Yorkshire
4it Recruitment Ltd
Salary: From £38,000 to £45,000 per annum Free Parking + Benefits
Posted: 4 days ago
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 4 days ago
East London
Experis Ltd
Salary: £80000.00 - £120000.00 per annum + bonus & benefits
Posted: 4 days ago
London
Freshtechit
Salary: From £120,000 to £150,000 per annum
Posted: 9 days ago
Berkshire
Computer Futures
Salary: £65000 - £75000 per annum + Bonus
Posted: 9 days ago
West London
Mason Frank
Posted: 10 days ago
Swindon
National Trust
Posted: 10 days ago
London (SE1)
Guru Careers
Salary: £30 - 40k + Benefits & Bonus
Posted: 12 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £40000 - £60000 per annum + Equity Shares & Bonus
Posted: 15 days ago