The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
UK / England
Rank 505 580 588
Rank change year-on-year
+75 +8
Permanent jobs citing Customer Engagement 342 335 377
As % of all permanent IT jobs located in England 0.43% 0.36% 0.38%
As % of the Processes & Methodologies category 0.49% 0.41% 0.45%
Number of salaries quoted 228 270 267
Median salary £55,000 £54,000 £55,000
Median salary % change year-on-year
+1.85% -1.81%
90% offered a salary of more than £34,574 £35,000 £30,000
10% offered a salary of more than £88,250 £87,750 £75,000
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
69355 82040 84447
As % of all permanent IT jobs located in England 88.14% 87.72% 86.05%
Number of salaries quoted 57535 69015 70235
Median salary £50,000 £50,000 £48,000
Median salary % change year-on-year
- +4.16%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £72,500 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 19 January 2017.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +34 100 £70,000 +7.69% 13
South East +36 84 £52,500 +2.43% 8
West Midlands +1 32 £55,000 - 5
East of England +28 26 £70,000 +47.36% 6
Yorkshire +35 20 £40,000 -2.43% 3
East Midlands +27 17 £80,000 +52.38% 6
North West -18 17 £40,500 -22.85% 8
South West +17 13 £43,750 -20.45% 4
North East - 11 £80,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 19 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 171 (24.02%) Finance
2 166 (23.31%) Degree
3 163 (22.89%) Marketing
3 163 (22.89%) CRM
4 145 (20.37%) SQL
4 145 (20.37%) Presales
5 122 (17.13%) Analytics
6 115 (16.15%) MS Excel
6 115 (16.15%) Agile Software Development
7 104 (14.61%) Project Management
8 99 (13.90%) Business Development
9 95 (13.34%) ITIL
10 94 (13.20%) SQL Server
10 94 (13.20%) Software Engineering
10 94 (13.20%) Microsoft Azure
11 93 (13.06%) Microsoft
12 91 (12.78%) Analytical Skills
13 90 (12.64%) Computer Science
13 90 (12.64%) Retail
14 89 (12.50%) IBM
15 81 (11.38%) HP
16 76 (10.67%) Amazon AWS
17 75 (10.53%) Oracle
17 75 (10.53%) VMware
18 73 (10.25%) Cisco
19 72 (10.11%) Continuous Improvement
20 69 (9.69%) PRINCE2
21 67 (9.41%) Data Centre
22 66 (9.27%) Telecoms
23 63 (8.85%) ISEB

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (4.21%) SharePoint
2 13 (1.83%) Elasticsearch
3 11 (1.54%) SharePoint 2010
4 10 (1.40%) Apache
4 10 (1.40%) JBoss
5 8 (1.12%) Adobe Experience Manager
5 8 (1.12%) ArcGIS
5 8 (1.12%) Skype for Business
6 7 (0.98%) SharePoint 2013
7 6 (0.84%) nginx
8 5 (0.70%) BizTalk Server
8 5 (0.70%) CMS
8 5 (0.70%) Mule
8 5 (0.70%) Oracle SOA Suite
9 4 (0.56%) Tomcat
10 3 (0.42%) Apache Spark
10 3 (0.42%) Confluence
10 3 (0.42%) MS Exchange
10 3 (0.42%) SAS
10 3 (0.42%) WebSphere
Applications
1 115 (16.15%) MS Excel
2 23 (3.23%) MS Visio
3 18 (2.53%) MS Office
4 17 (2.39%) MS PowerPoint
5 5 (0.70%) MS Project
6 2 (0.28%) InVision
6 2 (0.28%) SPSS
Business Applications
1 41 (5.76%) SAP CRM
2 8 (1.12%) SAP Oil and Gas
2 8 (1.12%) WebTrends
3 5 (0.70%) Adobe Campaign
3 5 (0.70%) FastStats
3 5 (0.70%) SAP ERP
4 4 (0.56%) Data Workbench
5 3 (0.42%) Dynamics AX
5 3 (0.42%) Dynamics CRM
6 2 (0.28%) FastStats PeopleStage
6 2 (0.28%) HFM
6 2 (0.28%) Hyperion Enterprise
6 2 (0.28%) Remedy ITSM
6 2 (0.28%) Unica
7 1 (0.14%) SAP BPC
7 1 (0.14%) SAP CO
7 1 (0.14%) SAP FI
7 1 (0.14%) SAP FI/CO
7 1 (0.14%) SAP HR
7 1 (0.14%) SAP SRM
Cloud Services
1 94 (13.20%) Microsoft Azure
2 76 (10.67%) Amazon AWS
3 63 (8.85%) Amazon EC2
4 55 (7.72%) PaaS
5 52 (7.30%) IaaS
6 33 (4.63%) SaaS
7 29 (4.07%) Google Analytics
8 25 (3.51%) Office 365
9 16 (2.25%) Cloud Computing
10 15 (2.11%) Amazon S3
11 10 (1.40%) GitHub
12 5 (0.70%) Amazon EMR
12 5 (0.70%) AWS CloudFormation
13 4 (0.56%) Silverpop
13 4 (0.56%) Virtual Private Cloud
14 3 (0.42%) Veeva
15 2 (0.28%) Adobe Analytics
15 2 (0.28%) Google Cloud Platform
15 2 (0.28%) iPaaS
15 2 (0.28%) SoftLayer
Communications & Networking
1 41 (5.76%) Internet
2 19 (2.67%) DNS
2 19 (2.67%) Firewall
3 17 (2.39%) NAS
3 17 (2.39%) SAN
3 17 (2.39%) VoIP
4 15 (2.11%) Unified Communications
5 12 (1.69%) 3G
5 12 (1.69%) 4G
5 12 (1.69%) 5G
5 12 (1.69%) NGN
5 12 (1.69%) Radio Access Network
5 12 (1.69%) VoLTE
6 11 (1.54%) LAN
7 10 (1.40%) Skype
7 10 (1.40%) Value-Added Service
7 10 (1.40%) VPN
8 9 (1.26%) MPLS
9 8 (1.12%) TCP/IP
9 8 (1.12%) Wireless
Database & Business Intelligence
1 94 (13.20%) SQL Server
2 55 (7.72%) MySQL
3 51 (7.16%) Big Data
4 47 (6.60%) DB2
5 43 (6.04%) SAP HANA
6 32 (4.49%) Data Warehouse
7 20 (2.81%) NoSQL
8 18 (2.53%) Hadoop
8 18 (2.53%) Power BI
9 15 (2.11%) QlikView
10 14 (1.97%) Amazon Redshift
10 14 (1.97%) Relational Database
11 13 (1.83%) SQL Server 2008
12 9 (1.26%) RDBMS
13 8 (1.12%) GIS
14 7 (0.98%) Spotfire
15 6 (0.84%) Crystal Reports
15 6 (0.84%) Oracle Reports
15 6 (0.84%) PerformancePoint
15 6 (0.84%) SQL Server Reporting Services
Development Applications
1 16 (2.25%) Git (software)
2 15 (2.11%) Team Foundation Server
3 9 (1.26%) Selenium
4 7 (0.98%) Cucumber
4 7 (0.98%) gulp
4 7 (0.98%) Subversion
5 5 (0.70%) JIRA
6 4 (0.56%) Grunt
6 4 (0.56%) Jasmine
6 4 (0.56%) Jenkins
6 4 (0.56%) Karma Test Runner
6 4 (0.56%) Mocha
6 4 (0.56%) Sinon.JS
6 4 (0.56%) WebDriver
7 3 (0.42%) Bower
7 3 (0.42%) Concordion
7 3 (0.42%) FitNesse
7 3 (0.42%) SoapUI
8 2 (0.28%) Burp Suite
8 2 (0.28%) Maven
General
1 171 (24.02%) Finance
2 163 (22.89%) Marketing
3 90 (12.64%) Retail
4 66 (9.27%) Telecoms
5 58 (8.15%) Publishing
6 35 (4.92%) Banking
7 27 (3.79%) Mandarin Language
8 26 (3.65%) Electronics
9 25 (3.51%) Spanish Language
10 13 (1.83%) Advertising
10 13 (1.83%) Legal
11 11 (1.54%) Pharmaceutical
12 10 (1.40%) Back Office
12 10 (1.40%) Manufacturing
13 6 (0.84%) Law
14 5 (0.70%) Billing
15 4 (0.56%) Games
16 3 (0.42%) Automotive
16 3 (0.42%) Japanese Language
16 3 (0.42%) Portuguese Language
Job Titles
1 158 (22.19%) Consultant
2 122 (17.13%) Architect
3 92 (12.92%) Solutions Architect
4 76 (10.67%) Analyst
5 73 (10.25%) Senior Consultant
6 58 (8.15%) Project Manager
7 44 (6.18%) SAP Consultant
8 42 (5.90%) Senior SAP Consultant
9 41 (5.76%) CRM Consultant
9 41 (5.76%) SAP CRM Consultant
9 41 (5.76%) Senior SAP CRM Consultant
10 39 (5.48%) Cloud Consultant
10 39 (5.48%) Developer
11 27 (3.79%) Product Manager
12 20 (2.81%) Senior Analyst
13 19 (2.67%) Administrator
14 17 (2.39%) E-Commerce Manager
15 16 (2.25%) Business Analyst
15 16 (2.25%) IT Manager
15 16 (2.25%) Senior Developer
Libraries, Frameworks & Software Standards
1 36 (5.06%) HTML
2 29 (4.07%) CSS
3 27 (3.79%) .NET
4 16 (2.25%) HTML5
5 15 (2.11%) jQuery
5 15 (2.11%) Web Services
6 13 (1.83%) ASP.NET
6 13 (1.83%) XML
7 12 (1.69%) RESTful
8 11 (1.54%) AngularJS
9 10 (1.40%) REST
9 10 (1.40%) Spring
10 9 (1.26%) Node.js
10 9 (1.26%) SOAP
11 8 (1.12%) J2EE
11 8 (1.12%) JSON
11 8 (1.12%) Middleware
12 7 (0.98%) CSS3
12 7 (0.98%) Hibernate
13 6 (0.84%) WCF
Miscellaneous
1 91 (12.78%) Analytical Skills
2 90 (12.64%) Computer Science
3 67 (9.41%) Data Centre
4 46 (6.46%) CMDB
5 40 (5.62%) User Experience
6 28 (3.93%) Enterprise Software
7 26 (3.65%) Management Information System
8 23 (3.23%) Economics
9 20 (2.81%) Internet of Things
10 17 (2.39%) Mathematics
11 14 (1.97%) e-Learning
12 13 (1.83%) Virtual Team
13 12 (1.69%) IPTV
13 12 (1.69%) Physics
14 11 (1.54%) Mobile App
15 10 (1.40%) Data Extraction
16 9 (1.26%) Visualisation
17 7 (0.98%) iPad
17 7 (0.98%) NHS
17 7 (0.98%) Public Cloud
Operating Systems
1 39 (5.48%) Windows
2 36 (5.06%) Linux
3 20 (2.81%) Unix
4 13 (1.83%) Windows 7
5 10 (1.40%) Windows 10
5 10 (1.40%) Windows 8
6 6 (0.84%) Windows Server
7 4 (0.56%) Windows Server 2008
8 3 (0.42%) Android
8 3 (0.42%) Apple iOS
8 3 (0.42%) CentOS
9 2 (0.28%) Debian
10 1 (0.14%) Mac OS X
10 1 (0.14%) Solaris
10 1 (0.14%) SUSE
10 1 (0.14%) Windows Server 2012
Processes & Methodologies
1 163 (22.89%) CRM
2 145 (20.37%) Presales
3 122 (17.13%) Analytics
4 115 (16.15%) Agile Software Development
5 104 (14.61%) Project Management
6 99 (13.90%) Business Development
7 95 (13.34%) ITIL
8 94 (13.20%) Software Engineering
9 72 (10.11%) Continuous Improvement
10 69 (9.69%) PRINCE2
11 63 (8.85%) Line Management
12 62 (8.71%) Business Intelligence
13 60 (8.43%) Service Delivery
14 59 (8.29%) Technical Architecture
15 55 (7.72%) Change Management
15 55 (7.72%) Service Management
15 55 (7.72%) TOGAF
16 54 (7.58%) ITIL V3
16 54 (7.58%) Stakeholder Management
17 53 (7.44%) E-Commerce
Programming Languages
1 145 (20.37%) SQL
2 44 (6.18%) Java
2 44 (6.18%) JavaScript
3 34 (4.78%) PowerShell
4 28 (3.93%) C#
5 22 (3.09%) Python
5 22 (3.09%) R
6 16 (2.25%) Ruby
7 14 (1.97%) T-SQL
8 9 (1.26%) Perl
9 7 (0.98%) Bash Shell
9 7 (0.98%) PHP
9 7 (0.98%) PL/SQL
9 7 (0.98%) VB
10 6 (0.84%) C
11 5 (0.70%) Groovy
11 5 (0.70%) Shell Script
12 3 (0.42%) Scala
12 3 (0.42%) VBA
13 2 (0.28%) C++
Qualifications
1 166 (23.31%) Degree
2 63 (8.85%) ISEB
3 57 (8.01%) PMP
4 54 (7.58%) PMI Certification
5 26 (3.65%) MBA
6 14 (1.97%) Cisco Certification
7 7 (0.98%) CCNP
8 6 (0.84%) CCNA
8 6 (0.84%) CISSP
8 6 (0.84%) PRINCE2 Certification
8 6 (0.84%) Security Cleared
9 5 (0.70%) HNC
9 5 (0.70%) ITIL Certification
9 5 (0.70%) Microsoft Certification
9 5 (0.70%) Postgraduate
9 5 (0.70%) SC Cleared
10 4 (0.56%) CCDA
11 3 (0.42%) GIAC
11 3 (0.42%) MCSA
11 3 (0.42%) SSCP
Quality Assurance & Compliance
1 42 (5.90%) QA
2 36 (5.06%) SLA
3 21 (2.95%) ISO/IEC 27001
4 13 (1.83%) PCI DSS
5 4 (0.56%) Data Quality
6 3 (0.42%) COBIT
6 3 (0.42%) HMG Security Policy Framework
6 3 (0.42%) SEPA
7 2 (0.28%) GCP
8 1 (0.14%) ISO 14000
8 1 (0.14%) NEBOSH
System Software
1 55 (7.72%) VMware Infrastructure
2 44 (6.18%) Virtual Machines
3 13 (1.83%) Microsoft App-V
3 13 (1.83%) VMware ESX
3 13 (1.83%) VMware ESXi
4 7 (0.98%) Docker
5 4 (0.56%) Active Directory
6 2 (0.28%) iptables
6 2 (0.28%) vCloud
6 2 (0.28%) vSphere
6 2 (0.28%) XenApp
7 1 (0.14%) SRDF
7 1 (0.14%) Virtual Desktop
7 1 (0.14%) XenDesktop
7 1 (0.14%) XenServer
Systems Management
1 44 (6.18%) SCVMM
2 16 (2.25%) SCCM
3 14 (1.97%) SCOM
4 12 (1.69%) Microsoft Intune
4 12 (1.69%) Puppet
5 11 (1.54%) Opscode Chef
6 5 (0.70%) HP Quality Center
7 4 (0.56%) McAfee ePO
8 3 (0.42%) Cisco CUCM
8 3 (0.42%) Cisco UCCX
8 3 (0.42%) EMC NetWorker
8 3 (0.42%) FortiGate
9 2 (0.28%) Ansible
9 2 (0.28%) Aspera SmartTrack
9 2 (0.28%) CFEngine
9 2 (0.28%) HAProxy
9 2 (0.28%) HP UCMDB
9 2 (0.28%) Systems Management Server (SMS)
10 1 (0.14%) Nagios
10 1 (0.14%) Netcool
Vendors
1 93 (13.06%) Microsoft
2 89 (12.50%) IBM
3 81 (11.38%) HP
4 75 (10.53%) Oracle
4 75 (10.53%) VMware
5 73 (10.25%) Cisco
6 62 (8.71%) SAP
7 55 (7.72%) EMC
8 51 (7.16%) NetApp
9 48 (6.74%) CheckPoint
10 46 (6.46%) BMC
10 46 (6.46%) Citrix
10 46 (6.46%) Juniper
11 40 (5.62%) Google
12 26 (3.65%) Tableau
13 23 (3.23%) Adobe
14 14 (1.97%) Salesforce.com
15 13 (1.83%) Hyperion
15 13 (1.83%) Remedy
16 10 (1.40%) hybris
Leeds, West Yorkshire
ninesharp
Salary: £50000 - £60000 per annum + Bonus, Pension etc.
Posted: 21 hours ago
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: Yesterday
Cambridge, Cambridgeshire
Empiric.com
Salary: From £50,000 to £55,000 per annum
Posted: 2 days ago
Crewe, Cheshire
DCV Technologies
Salary: From £100,000 to £120,000 per annum salary open to discussion
Posted: 3 days ago
London
Verticality Ltd
Salary: £45000 - £60000 per annum, Benefits Car, OTE, Training, Bonus Commissi
Posted: Yesterday
Reading, Berkshire
EXCELerate
Salary: Up to £60,000 per annum + Bonus, Car allowance, Health, Pension
Posted: Yesterday
Cambridge, Cambridgeshire
Hiring People
Salary: £28k - 38k per year + Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Uniting Ambition
Salary: £40k - 45k per year + generous benefits
Posted: Yesterday
Leyland, Lancashire
Cegedimrx
Salary: Unspecified Competitive Plus Company Benefits
Posted: 2 days ago
Chester, Cheshire
Oscar
Salary: £22000 - £30000 per annum + competitive Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Hiring People
Salary: £28k - 38k per year + Benefits
Posted: 2 days ago
Cambridge, Cambridgeshire
Hiring People
Salary: £25k - 30k per year + Benefits
Posted: 2 days ago
Weybridge, Surrey
Stott & May
Salary: £40000 - £45000 per annum + additional benefits
Posted: Yesterday
Bradford, West Yorkshire
Searchability
Salary: £22000 - £30000 per annum + great company perks!
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: From £35,000 to £60,000 per annum
Posted: 3 days ago
City, London
Big Wednesday Digital Ltd
Salary: £100000 - £150000 per annum + Negotiable
Posted: 2 days ago
Hampshire
Experis Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £50000 per annum + Bens
Posted: 3 days ago
City, London
Harrington Starr
Salary: £70000 - £75000 per annum + plus bonus and package
Posted: 2 days ago
London
Salt
Salary: £50000.00 - £55000.00 per annum + Benefits + Bonus
Posted: 4 days ago
Central London / West End
Millshill Recruitment Ltd
Salary: £40000 - £60000 per annum + Utilisation Bonus + Annual Bonus
Posted: 6 days ago
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 6 days ago
Leicester, Leicestershire
Searchability
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Halesowen, West Midlands (County)
In touch games
Salary: £35000 - £40000 per annum + benefits (inc flexi hrs)
Posted: 7 days ago
Leicester, Leicestershire
Searchability
Salary: £30000 - £40000 per annum
Posted: 5 days ago
Telford, Shropshire
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 6 days ago
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 6 days ago
Portsmouth, Hampshire
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 6 days ago
Bournemouth, Dorset
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 6 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £20,000 to £23,000 per annum + great benefits package
Posted: 5 days ago