The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 546 586 616
Rank change year-on-year
+40 +30
Permanent jobs citing Customer Engagement 376 364 363
As % of all permanent IT jobs located in England 0.41% 0.36% 0.34%
As % of the Processes & Methodologies category 0.47% 0.41% 0.40%
Number of salaries quoted 295 236 217
Median salary £52,500 £52,500 £55,000
Median salary % change year-on-year
- -4.54%
90% offered a salary of more than £34,000 £33,000 £35,000
10% offered a salary of more than £87,500 £89,700 £85,000
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80742 87896 91445
As % of all permanent IT jobs located in England 88.09% 87.49% 85.39%
Number of salaries quoted 68230 73139 73638
Median salary £50,000 £50,000 £49,000
Median salary % change year-on-year
- +2.04%
90% offered a salary of more than £32,500 £32,500 £31,000
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 30 August 2016.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +31 156 £61,875 -4.80% 13
South East +30 74 £50,000 +5.26% 9
West Midlands +15 40 £50,000 +25.00% 5
South West +14 30 £45,000 -2.70% 4
North West -10 25 £55,000 +57.14% 5
Yorkshire +39 12 £41,500 -19.02% 3
North East +13 10 £80,000 +100.00% 1
East of England +18 8 £42,500 -5.02% 1
East Midlands +9 8 £32,750 -37.61%
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 30 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 282 (34.56%) Presales
2 169 (20.71%) Finance
3 156 (19.12%) Project Management
4 151 (18.50%) Degree
5 146 (17.89%) ITIL
6 143 (17.52%) SQL
7 137 (16.79%) CRM
8 135 (16.54%) Data Centre
9 123 (15.07%) Marketing
9 123 (15.07%) Agile Software Development
10 120 (14.71%) Microsoft Azure
10 120 (14.71%) Amazon AWS
11 119 (14.58%) SQL Server
12 111 (13.60%) Analytics
13 110 (13.48%) Business Development
14 109 (13.36%) VMware
15 108 (13.24%) Microsoft
16 107 (13.11%) Service Delivery
17 104 (12.75%) Cisco
18 102 (12.50%) PRINCE2
19 99 (12.13%) Service Management
20 97 (11.89%) Software Engineering
21 96 (11.76%) Computer Science
22 95 (11.64%) Oracle
23 88 (10.78%) HP
24 81 (9.93%) NetApp
25 80 (9.80%) VMware Infrastructure
25 80 (9.80%) Continuous Improvement
26 78 (9.56%) Stakeholder Management
27 75 (9.19%) Line Management

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (2.33%) SharePoint
2 14 (1.72%) nginx
3 13 (1.59%) Elasticsearch
4 12 (1.47%) Apache
5 11 (1.35%) Adobe Experience Manager
5 11 (1.35%) SAS
6 10 (1.23%) CMS
6 10 (1.23%) Skype for Business
7 9 (1.10%) JBoss
7 9 (1.10%) OpenStack
7 9 (1.10%) SharePoint 2010
8 6 (0.74%) ArcGIS
8 6 (0.74%) MS Exchange
9 5 (0.61%) SharePoint 2013
10 4 (0.49%) WebSphere
11 2 (0.25%) BizTalk Server
11 2 (0.25%) Tomcat
12 1 (0.12%) MQSeries
12 1 (0.12%) WebLogic
12 1 (0.12%) WebSphere Application Server
Applications
1 57 (6.99%) MS Excel
2 19 (2.33%) MS Visio
3 15 (1.84%) MS Office
4 11 (1.35%) MS PowerPoint
5 6 (0.74%) SPSS
6 4 (0.49%) MS Project
7 1 (0.12%) Adobe Creative Suite
7 1 (0.12%) Adobe Premiere
7 1 (0.12%) Final Cut Pro
7 1 (0.12%) InVision
7 1 (0.12%) OmniGraffle
Business Applications
1 16 (1.96%) Remedy ITSM
2 12 (1.47%) Dynamics CRM
3 10 (1.23%) SAP CRM
4 9 (1.10%) SAP Oil and Gas
5 6 (0.74%) SAP Business One
6 5 (0.61%) FastStats
7 4 (0.49%) WebTrends
8 3 (0.37%) Adobe Campaign
8 3 (0.37%) Exstream
8 3 (0.37%) SAP CO
8 3 (0.37%) SAP FI
8 3 (0.37%) SAP FI/CO
8 3 (0.37%) SAP MM
8 3 (0.37%) SAP PS
8 3 (0.37%) SAP SD
8 3 (0.37%) Unica
9 2 (0.25%) FastStats PeopleStage
9 2 (0.25%) Salesforce.com CRM
10 1 (0.12%) Oracle BPM
10 1 (0.12%) SAP hybris
Cloud Services
1 120 (14.71%) Amazon AWS
1 120 (14.71%) Microsoft Azure
2 70 (8.58%) Amazon EC2
3 57 (6.99%) IaaS
4 55 (6.74%) PaaS
5 49 (6.00%) SaaS
6 26 (3.19%) Cloud Computing
7 21 (2.57%) Office 365
8 20 (2.45%) Google Analytics
9 11 (1.35%) Amazon S3
10 6 (0.74%) GitHub
11 4 (0.49%) Amazon EMR
11 4 (0.49%) Virtual Private Cloud
12 3 (0.37%) AWS CloudFormation
13 2 (0.25%) Adobe Analytics
13 2 (0.25%) CloudFront
13 2 (0.25%) Heroku
13 2 (0.25%) Silverpop
14 1 (0.12%) Force.com
14 1 (0.12%) OneDrive
Communications & Networking
1 34 (4.17%) DNS
2 32 (3.92%) Firewall
3 25 (3.06%) SAN
4 20 (2.45%) Internet
4 20 (2.45%) LAN
4 20 (2.45%) WAN
5 19 (2.33%) 3G
5 19 (2.33%) TCP/IP
5 19 (2.33%) VPN
6 17 (2.08%) NAS
7 14 (1.72%) MPLS
8 12 (1.47%) LTE
9 11 (1.35%) 2G
9 11 (1.35%) BGP
9 11 (1.35%) DSLAM
9 11 (1.35%) GPON
9 11 (1.35%) IPv6
9 11 (1.35%) Multicast
9 11 (1.35%) RSVP
9 11 (1.35%) VLAN
Database & Business Intelligence
1 119 (14.58%) SQL Server
2 59 (7.23%) MySQL
3 58 (7.11%) DB2
4 40 (4.90%) Big Data
5 29 (3.55%) Data Warehouse
6 24 (2.94%) Relational Database
7 19 (2.33%) NoSQL
8 18 (2.21%) Hadoop
9 15 (1.84%) SAP HANA
10 14 (1.72%) PostgreSQL
10 14 (1.72%) QlikView
11 13 (1.59%) SQL Server 2008
12 10 (1.23%) Oracle Reports
13 9 (1.10%) Amazon Redshift
13 9 (1.10%) PowerCenter
14 8 (0.98%) Mixpanel
15 7 (0.86%) Amazon RDS
15 7 (0.86%) Crystal Reports
15 7 (0.86%) MongoDB
16 6 (0.74%) BusinessObjects
Development Applications
1 13 (1.59%) Jenkins
2 9 (1.10%) Atlassian Bamboo
3 8 (0.98%) Visual Website Optimizer
4 7 (0.86%) Selenium
4 7 (0.86%) Team Foundation Server
5 6 (0.74%) Git (software)
5 6 (0.74%) Jasmine
6 5 (0.61%) Grunt
6 5 (0.61%) gulp
6 5 (0.61%) Mocha
7 4 (0.49%) Talend Open Studio
8 3 (0.37%) Karma Test Runner
8 3 (0.37%) Maven
8 3 (0.37%) Sinon.JS
8 3 (0.37%) WebDriver
9 2 (0.25%) Burp Suite
9 2 (0.25%) JIRA
9 2 (0.25%) Protractor
10 1 (0.12%) Bitbucket
10 1 (0.12%) Concordion
General
1 169 (20.71%) Finance
2 123 (15.07%) Marketing
3 64 (7.84%) Publishing
4 50 (6.13%) Telecoms
5 45 (5.51%) Retail
6 44 (5.39%) Banking
7 23 (2.82%) Legal
8 22 (2.70%) Advertising
8 22 (2.70%) Electronics
9 13 (1.59%) Games
10 9 (1.10%) Manufacturing
11 6 (0.74%) Back Office
12 5 (0.61%) Automotive
12 5 (0.61%) French Language
12 5 (0.61%) German Language
12 5 (0.61%) Law
13 4 (0.49%) Billing
13 4 (0.49%) Brand Awareness
13 4 (0.49%) Italian Language
13 4 (0.49%) Pharmaceutical
Job Titles
1 180 (22.06%) Architect
2 171 (20.96%) Consultant
3 153 (18.75%) Solutions Architect
4 68 (8.33%) Analyst
5 66 (8.09%) Project Manager
6 43 (5.27%) Developer
7 33 (4.04%) Cloud Architect
8 32 (3.92%) Presales Consultant
9 31 (3.80%) Cloud Solutions Architect
10 29 (3.55%) IT Manager
10 29 (3.55%) Product Manager
10 29 (3.55%) Solutions Consultant
10 29 (3.55%) Technical Consultant
11 26 (3.19%) Senior Consultant
12 25 (3.06%) Technical Manager
13 23 (2.82%) Support Analyst
14 20 (2.45%) CRM Consultant
14 20 (2.45%) Senior Manager
15 19 (2.33%) Cloud Consultant
16 16 (1.96%) Software Consultant
Libraries, Frameworks & Software Standards
1 43 (5.27%) .NET
2 41 (5.02%) Web Services
3 33 (4.04%) ASP.NET
4 30 (3.68%) CSS
5 29 (3.55%) HTML
6 16 (1.96%) RESTful
7 14 (1.72%) jQuery
8 12 (1.47%) AngularJS
9 11 (1.35%) XML
10 10 (1.23%) HTML5
11 9 (1.10%) JSON
12 8 (0.98%) Java EE
12 8 (0.98%) SOAP
12 8 (0.98%) WCF
13 6 (0.74%) .NET Framework
13 6 (0.74%) REST
14 5 (0.61%) CSS3
14 5 (0.61%) J2EE
14 5 (0.61%) Node.js
15 4 (0.49%) ASP.NET MVC
Miscellaneous
1 135 (16.54%) Data Centre
2 96 (11.76%) Computer Science
3 62 (7.60%) Analytical Skills
4 56 (6.86%) CMDB
5 34 (4.17%) Enterprise Software
6 31 (3.80%) User Experience
6 31 (3.80%) Virtual Team
7 29 (3.55%) Visualisation
8 27 (3.31%) Management Information System
9 21 (2.57%) Mobile App
10 20 (2.45%) Mathematics
11 19 (2.33%) IPTV
12 11 (1.35%) Fintech
13 10 (1.23%) Digital Media
13 10 (1.23%) Social Media
14 9 (1.10%) e-Learning
14 9 (1.10%) Physics
14 9 (1.10%) PMI
14 9 (1.10%) Public Cloud
14 9 (1.10%) SWIFT
Operating Systems
1 52 (6.37%) Windows
2 49 (6.00%) Linux
3 16 (1.96%) CentOS
4 15 (1.84%) Windows Server
5 14 (1.72%) Apple iOS
6 13 (1.59%) Unix
7 12 (1.47%) Windows Server 2008
8 11 (1.35%) Android
9 8 (0.98%) Red Hat Enterprise Linux
10 7 (0.86%) AIX
10 7 (0.86%) Solaris
11 6 (0.74%) Debian
11 6 (0.74%) Windows 10
11 6 (0.74%) Windows 7
11 6 (0.74%) Windows 8
11 6 (0.74%) Windows Server 2003
12 5 (0.61%) Windows Server 2012
13 3 (0.37%) Ubuntu
14 2 (0.25%) Mac OS X
15 1 (0.12%) HPUX
Processes & Methodologies
1 282 (34.56%) Presales
2 156 (19.12%) Project Management
3 146 (17.89%) ITIL
4 137 (16.79%) CRM
5 123 (15.07%) Agile Software Development
6 111 (13.60%) Analytics
7 110 (13.48%) Business Development
8 107 (13.11%) Service Delivery
9 102 (12.50%) PRINCE2
10 99 (12.13%) Service Management
11 97 (11.89%) Software Engineering
12 80 (9.80%) Continuous Improvement
13 78 (9.56%) Stakeholder Management
14 75 (9.19%) Line Management
15 72 (8.82%) TOGAF
16 65 (7.97%) Technical Architecture
17 63 (7.72%) ITIL V3
18 62 (7.60%) Scrum
19 61 (7.48%) Zachman Framework
20 58 (7.11%) Requirements Analysis
Programming Languages
1 143 (17.52%) SQL
2 49 (6.00%) JavaScript
3 41 (5.02%) Java
4 37 (4.53%) Python
5 35 (4.29%) C#
6 29 (3.55%) PowerShell
7 25 (3.06%) Ruby
8 14 (1.72%) Perl
9 10 (1.23%) R
10 7 (0.86%) PHP
10 7 (0.86%) Scala
10 7 (0.86%) T-SQL
11 6 (0.74%) C
12 5 (0.61%) Bash Shell
12 5 (0.61%) VB
13 4 (0.49%) VBA
14 2 (0.25%) C++
14 2 (0.25%) Go
14 2 (0.25%) PL/SQL
15 1 (0.12%) Apex Code
Qualifications
1 151 (18.50%) Degree
2 66 (8.09%) PMP
3 65 (7.97%) PMI Certification
4 59 (7.23%) ISEB
5 25 (3.06%) Cisco Certification
6 16 (1.96%) Security Cleared
7 14 (1.72%) SC Cleared
8 11 (1.35%) CCIE
9 9 (1.10%) VMware Certified Professional (VCP)
10 8 (0.98%) AWS Certification
10 8 (0.98%) Microsoft Certification
10 8 (0.98%) NCDA
10 8 (0.98%) NCIE
10 8 (0.98%) VCP5
10 8 (0.98%) VCP6
11 6 (0.74%) PRINCE2 Practitioner
12 5 (0.61%) A+ Certification
12 5 (0.61%) MBA
12 5 (0.61%) Postgraduate
13 4 (0.49%) MCSE
Quality Assurance & Compliance
1 26 (3.19%) SLA
2 24 (2.94%) ISO/IEC 27001
3 13 (1.59%) PCI DSS
4 12 (1.47%) QA
5 11 (1.35%) COBIT
6 10 (1.23%) SEPA
7 8 (0.98%) Data Quality
8 6 (0.74%) ISO 9001
9 1 (0.12%) HMG Security Policy Framework
System Software
1 80 (9.80%) VMware Infrastructure
2 55 (6.74%) Virtual Machines
3 29 (3.55%) Active Directory
4 20 (2.45%) Hyper-V
5 19 (2.33%) Microsoft App-V
6 15 (1.84%) VMware ESX
7 14 (1.72%) Docker
8 11 (1.35%) vSphere
9 9 (1.10%) VMware ESXi
9 9 (1.10%) XenServer
10 7 (0.86%) XenApp
10 7 (0.86%) XenDesktop
11 6 (0.74%) Microsoft Virtual Server
11 6 (0.74%) Virtual Servers
11 6 (0.74%) Xen
12 4 (0.49%) vCloud
13 3 (0.37%) Virtual Desktop
14 2 (0.25%) HDFS
14 2 (0.25%) Terminal Server
15 1 (0.12%) Terminal Services
Systems Management
1 55 (6.74%) SCVMM
2 19 (2.33%) Opscode Chef
2 19 (2.33%) SCCM
3 11 (1.35%) Puppet
4 10 (1.23%) NetBackup
5 9 (1.10%) SCOM
6 7 (0.86%) Nagios
7 6 (0.74%) Control-M
7 6 (0.74%) EMC NetWorker
7 6 (0.74%) Microsoft Intune
7 6 (0.74%) Tivoli
7 6 (0.74%) Tivoli Storage Manager
8 4 (0.49%) Ansible
9 2 (0.25%) Backup Exec
9 2 (0.25%) Microsoft Data Protection Manager
9 2 (0.25%) Opsview
9 2 (0.25%) SmoothWall
9 2 (0.25%) Systems Management Server (SMS)
10 1 (0.12%) Aspera SmartTrack
10 1 (0.12%) vRealize
Vendors
1 109 (13.36%) VMware
2 108 (13.24%) Microsoft
3 104 (12.75%) Cisco
4 95 (11.64%) Oracle
5 88 (10.78%) HP
6 81 (9.93%) NetApp
7 74 (9.07%) IBM
8 71 (8.70%) Citrix
9 70 (8.58%) EMC
10 62 (7.60%) BMC
10 62 (7.60%) CheckPoint
11 60 (7.35%) Juniper
12 48 (5.88%) SAP
13 22 (2.70%) ServiceNow
13 22 (2.70%) Tableau
14 21 (2.57%) Google
15 19 (2.33%) Remedy
16 16 (1.96%) CommVault
16 16 (1.96%) Dell
17 14 (1.72%) Adobe
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £45,000 to £50,000 per annum + Benefits
Posted: 19 hours ago
London
Morgan Law
Posted: 7 hours ago
London
First Point
Salary: £70000 - £90000 per annum
Posted: 8 hours ago
City, London
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Gloucester, Gloucestershire
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Greater Manchester
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Newcastle-upon-Tyne, Tyne and Wear
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Leeds, West Yorkshire
Resourcing People Ltd.
Salary: From £32,000 to £38,000 per annum + great benefits package
Posted: 4 days ago
North Yorkshire
onezeero.
Salary: £38000 - £45000 per annum + bens
Posted: 3 days ago
Central London / West End
Jenkins Jacob
Salary: From £75,000 to £85,000 per annum Salary + Benefits
Posted: 6 days ago
City, London
Mason Frank International
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified
Posted: 5 days ago
Cambridgeshire
Edward Carter Solutions
Salary: £33000 Depending on experience
Posted: 5 days ago
Greater Manchester
Exposed Solutions
Salary: £30000 - £50000 per annum
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 6 days ago
Windsor, Berkshire
Davanti Solutions
Salary: From £70,000 to £90,000 per annum
Posted: 6 days ago
Central London / West End
Resourcing People Ltd.
Salary: From £30,000 to £37,000 per annum + great benefits package
Posted: 5 days ago
Manchester
Churchill Frank International
Salary: £25000 - £35000 per annum
Posted: 5 days ago
London
Lorien Resourcing
Posted: 6 days ago
Accrington, Lancashire
360 Resourcing Solutions
Salary: £35k - 45k per year + Superb Benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Nigel Frank International Ltd
Salary: £70000 - £80000 per annum
Posted: 5 days ago
Slough
aap3
Salary: £80000.00 - £150000.00 per annum + Attractive
Posted: 10 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 18 days ago
South East London
Sage UK Limited
Salary: + Competitive Benefits
Posted: 10 days ago
Birmingham
CGI IT UK
Salary: £60000 - £70000 per annum + benefits
Posted: 18 days ago
London
Recital Consulting Ltd
Salary: 35000-40000 Per Annum Comprehensive
Posted: 7 days ago
Poole
Spectrum IT
Salary: £35000 - £40000 per annum + Benefits & Car
Posted: 26 days ago
London
Eutopia Solutions Ltd
Salary: £60000 - £70000 per annum + benefits + bonus
Posted: 3 days ago