Customer Engagement Jobs in England

Customer Engagement
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 449 342 488
Rank change year-on-year -107 +146 +63
Permanent jobs citing Customer Engagement 434 920 908
As % of all permanent jobs advertised in England 0.51% 0.99% 0.69%
As % of the Processes & Methodologies category 0.60% 1.03% 0.73%
Number of salaries quoted 292 372 384
10th Percentile £28,575 £37,500 £40,000
25th Percentile £41,250 £52,500 £47,500
Median annual salary (50th Percentile) £60,000 £70,000 £62,500
Median % change year-on-year -14.29% +12.00% +4.17%
75th Percentile £84,375 £88,750 £82,500
90th Percentile £105,000 £100,000 £95,000
UK median annual salary £57,500 £70,000 £65,000
% change year-on-year -17.86% +7.69% +4.00%

All Process and Methodology Skills
England

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 72,814 89,178 125,034
As % of all permanent jobs advertised in England 85.85% 95.66% 95.65%
Number of salaries quoted 53,731 52,642 73,765
10th Percentile £29,000 £34,250 £33,327
25th Percentile £39,750 £46,000 £44,250
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,750 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +9.09%

Customer Engagement
Job Vacancy Trend in England

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Engagement in England

Customer Engagement
Salary Trend in England

3-month moving average salary quoted in jobs citing Customer Engagement in England.

Salary trend for Customer Engagement in England

Customer Engagement
Salary Histogram in England

Salary distribution for jobs citing Customer Engagement in England over the 6 months to 27 April 2024.

Salary histogram for Customer Engagement in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +14 148 £80,000 - 85
North of England -146 73 £41,250 -2.94% 38
Midlands +21 59 £57,500 -14.81% 20
East of England +29 58 £45,000 -15.09% 17
North West -4 55 £40,000 +48.15% 21
South West +7 50 £33,250 -39.55% 14
South East -36 41 £60,025 -18.61% 39
West Midlands +42 38 £57,500 -20.69% 15
East Midlands -17 21 £50,500 +12.22% 5
North East +7 13 £42,500 +102.38% 6
Yorkshire -114 5 £91,250 +114.71% 11
Customer Engagement
UK

Customer Engagement
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.07%) SharePoint
2 9 (2.07%) CMS
2 9 (2.07%) Microsoft Exchange
3 5 (1.15%) Confluence
3 5 (1.15%) IIS
4 4 (0.92%) Apache
4 4 (0.92%) Apache Spark
5 3 (0.69%) SAS
5 3 (0.69%) Umbraco
Applications
1 17 (3.92%) Microsoft Office
2 9 (2.07%) Microsoft Project
3 7 (1.61%) Microsoft Excel
4 4 (0.92%) Microsoft PowerPoint
4 4 (0.92%) MS Visio
Business Applications
1 63 (14.52%) Dynamics CRM
2 9 (2.07%) SAP SCM
3 8 (1.84%) Remedy ITSM
4 6 (1.38%) Dynamics NAV
5 5 (1.15%) SAP EWM
5 5 (1.15%) SAP S/4HANA
6 4 (0.92%) MIS ActiveH
6 4 (0.92%) SAP SD
7 3 (0.69%) SAP CRM
7 3 (0.69%) SAP CX
7 3 (0.69%) SAP GTS
7 3 (0.69%) SAP WM
8 2 (0.46%) BusinessWorks
8 2 (0.46%) NetSuite
8 2 (0.46%) Salesforce CRM
9 1 (0.23%) Exchequer
9 1 (0.23%) Oracle EBS
9 1 (0.23%) Shopify
Cloud Services
1 89 (20.51%) Power Platform
2 73 (16.82%) Dynamics 365
3 54 (12.44%) Power Automate
4 51 (11.75%) Azure
5 43 (9.91%) PowerApps
6 30 (6.91%) Microsoft 365
6 30 (6.91%) SaaS
7 18 (4.15%) Azure Logic Apps
8 17 (3.92%) Serverless
9 11 (2.53%) Azure Functions
10 10 (2.30%) Azure Service Bus
11 9 (2.07%) AWS
11 9 (2.07%) Azure Data Factory
12 6 (1.38%) Azure DevOps
12 6 (1.38%) Azure Synapse Analytics
13 5 (1.15%) Azure WebJobs
14 4 (0.92%) PaaS
15 3 (0.69%) Azure Cosmos DB
15 3 (0.69%) Azure Event Grid
15 3 (0.69%) OneDrive
Communications & Networking
1 43 (9.91%) WAN
2 39 (8.99%) SD-WAN
3 15 (3.46%) Cisco Firepower
4 11 (2.53%) 5G
5 8 (1.84%) SSL
5 8 (1.84%) VPN
6 5 (1.15%) TCP/IP
7 4 (0.92%) LAN
7 4 (0.92%) Wireless
8 3 (0.69%) DHCP
8 3 (0.69%) DNS
9 2 (0.46%) Broadband
9 2 (0.46%) Internet
9 2 (0.46%) LTE
9 2 (0.46%) PBX
9 2 (0.46%) Radio Access Network
9 2 (0.46%) VoIP
10 1 (0.23%) Firewall
10 1 (0.23%) VLAN
Database & Business Intelligence
1 51 (11.75%) Power BI
2 16 (3.69%) SQL Server
3 11 (2.53%) SQL Server Integration Services
4 10 (2.30%) SQL Server Reporting Services
5 9 (2.07%) Azure SQL Database
6 6 (1.38%) Data Lake
6 6 (1.38%) Power Query
6 6 (1.38%) SQL Server Analysis Services
6 6 (1.38%) Tableau
7 4 (0.92%) Big Data
7 4 (0.92%) GIS
7 4 (0.92%) MySQL
8 3 (0.69%) PostgreSQL
9 2 (0.46%) BigQuery
10 1 (0.23%) Data Warehouse
10 1 (0.23%) Looker
Development Applications
1 8 (1.84%) JIRA
2 6 (1.38%) SQL Server Management Studio (SSMS)
3 3 (0.69%) Git
3 3 (0.69%) Visual Studio
4 2 (0.46%) Rational DOORS
5 1 (0.23%) Axure RP
5 1 (0.23%) Jenkins
General
1 155 (35.71%) Social Skills
2 77 (17.74%) Finance
3 61 (14.06%) Marketing
4 47 (10.83%) Presentation Skills
5 46 (10.60%) Analytical Skills
6 40 (9.22%) Retail
7 29 (6.68%) Automotive
8 26 (5.99%) Public Sector
9 15 (3.46%) Inclusion and Diversity
10 13 (3.00%) Organisational Skills
11 12 (2.76%) Influencing Skills
12 8 (1.84%) Local Government
12 8 (1.84%) Telecoms
13 7 (1.61%) French Language
13 7 (1.61%) Manufacturing
14 6 (1.38%) Documentation Skills
14 6 (1.38%) German Language
15 5 (1.15%) Legal
16 4 (0.92%) Advertising
17 3 (0.69%) Electronics
Job Titles
1 98 (22.58%) Senior
2 88 (20.28%) Consultant
3 85 (19.59%) Architect
4 52 (11.98%) Solutions Architect
5 50 (11.52%) Lead
6 48 (11.06%) Senior Architect
7 46 (10.60%) Developer
8 35 (8.06%) Analyst
9 32 (7.37%) Senior Solutions Architect
10 30 (6.91%) Cisco Architect
10 30 (6.91%) Senior Cisco Architect
11 20 (4.61%) Senior Consultant
12 19 (4.38%) Dynamics 365 Consultant
12 19 (4.38%) Project Manager
13 18 (4.15%) SAP Consultant
14 17 (3.92%) Lead Consultant
15 15 (3.46%) Cisco Solutions Architect
15 15 (3.46%) Security Architect
15 15 (3.46%) Senior Cisco Solutions Architect
15 15 (3.46%) Senior Security Architect
Libraries, Frameworks & Software Standards
1 21 (4.84%) .NET
2 17 (3.92%) CSS
2 17 (3.92%) HTML
3 15 (3.46%) REST
4 11 (2.53%) SOAP
5 10 (2.30%) Web Services
6 9 (2.07%) XML
7 8 (1.84%) Ajax
7 8 (1.84%) LDAP
8 4 (0.92%) .NET Core
8 4 (0.92%) PySpark
9 3 (0.69%) ASP.NET
9 3 (0.69%) ASP.NET Web API
9 3 (0.69%) HTML5 Canvas
9 3 (0.69%) jQuery
9 3 (0.69%) Node.js
9 3 (0.69%) Razor View Engine
9 3 (0.69%) React
9 3 (0.69%) Twitter Bootstrap
9 3 (0.69%) WCF
Miscellaneous
1 37 (8.53%) Data Centre
2 23 (5.30%) IoT
3 18 (4.15%) Blog
3 18 (4.15%) Client/Server
3 18 (4.15%) Raspberry Pi
4 15 (3.46%) Product Ownership
5 12 (2.76%) Low-Code
5 12 (2.76%) Virtual Team
6 10 (2.30%) AS400
6 10 (2.30%) CMDB
6 10 (2.30%) iSeries
6 10 (2.30%) Self-Motivation
7 9 (2.07%) Onboarding
8 7 (1.61%) Digital Signage
9 6 (1.38%) Public Cloud
10 5 (1.15%) Enterprise Software
10 5 (1.15%) Management Information System
10 5 (1.15%) Mobile App
10 5 (1.15%) Reinsurance
11 4 (0.92%) Cloud Native
Operating Systems
1 30 (6.91%) Android
2 24 (5.53%) Linux
3 21 (4.84%) Apple iOS
4 16 (3.69%) Windows
5 9 (2.07%) Windows 10
6 1 (0.23%) Mac OS
6 1 (0.23%) Windows Server
6 1 (0.23%) Windows Server 2019
Processes & Methodologies
1 103 (23.73%) Presales
2 89 (20.51%) CRM
3 81 (18.66%) Agile
4 77 (17.74%) Problem-Solving
5 76 (17.51%) Project Delivery
6 62 (14.29%) Analytics
7 55 (12.67%) Project Management
8 51 (11.75%) Business Intelligence
9 49 (11.29%) Mentoring
10 47 (10.83%) Customer Service
11 46 (10.60%) Time Management
12 40 (9.22%) Artificial Intelligence
12 40 (9.22%) Cybersecurity
13 37 (8.53%) Customer Requirements
13 37 (8.53%) Service Delivery
14 36 (8.29%) Roadmaps
14 36 (8.29%) Software Licensing
15 34 (7.83%) Decision-Making
16 33 (7.60%) DevOps
17 31 (7.14%) Business Development
Programming Languages
1 37 (8.53%) JavaScript
2 32 (7.37%) SQL
3 23 (5.30%) Python
4 22 (5.07%) C#
5 14 (3.23%) C
5 14 (3.23%) R
6 9 (2.07%) C++
7 3 (0.69%) Go
7 3 (0.69%) PHP
7 3 (0.69%) Ruby
8 2 (0.46%) Apex Code
8 2 (0.46%) Java
8 2 (0.46%) PowerShell
Qualifications
1 105 (24.19%) Degree
2 60 (13.82%) Security Cleared
3 34 (7.83%) SC Cleared
4 32 (7.37%) CCNP
4 32 (7.37%) Cisco Certification
5 30 (6.91%) CCNA
6 16 (3.69%) CISA
6 16 (3.69%) CISM
6 16 (3.69%) Microsoft Certification
7 15 (3.46%) CRISC
8 12 (2.76%) Azure Certification
9 9 (2.07%) Computer Science Degree
10 7 (1.61%) Master's Degree
11 4 (0.92%) DBS Check
11 4 (0.92%) PRINCE2 Practitioner
11 4 (0.92%) Six Sigma Green Belt
12 3 (0.69%) DV Cleared
12 3 (0.69%) PhD
13 2 (0.46%) HND
13 2 (0.46%) PMP
Quality Assurance & Compliance
1 27 (6.22%) QA
2 22 (5.07%) ISO/IEC 27001
3 17 (3.92%) GRC
4 16 (3.69%) GDPR
5 7 (1.61%) SLA
6 6 (1.38%) Cyber Essentials
7 5 (1.15%) ISO 9001
8 4 (0.92%) Cyber Essentials PLUS
9 3 (0.69%) Data Quality
9 3 (0.69%) PMO
9 3 (0.69%) SOC 2
10 2 (0.46%) Actionable Recommendations
11 1 (0.23%) Accessibility
11 1 (0.23%) NCSC
System Software
1 10 (2.30%) Active Directory
2 3 (0.69%) Docker
3 2 (0.46%) VMware Infrastructure
4 1 (0.23%) Hyper-V
Systems Management
1 15 (3.46%) CASB
1 15 (3.46%) Stealthwatch
2 8 (1.84%) HP UCMDB
3 3 (0.69%) Active Directory Federation Services
3 3 (0.69%) Terraform
4 2 (0.46%) Kubernetes
5 1 (0.23%) Ansible
5 1 (0.23%) Computer Emergency Response Teams
5 1 (0.23%) Oracle Identity Management
Vendors
1 156 (35.94%) Microsoft
2 38 (8.76%) Adobe
2 38 (8.76%) Apple
3 32 (7.37%) Cisco
3 32 (7.37%) SAP
4 30 (6.91%) Meraki
5 16 (3.69%) Salesforce
5 16 (3.69%) ServiceNow
6 12 (2.76%) Dell
6 12 (2.76%) IBM
7 8 (1.84%) BMC
7 8 (1.84%) Databricks
7 8 (1.84%) HP
7 8 (1.84%) Remedy
8 6 (1.38%) Oracle
9 5 (1.15%) Google
10 4 (0.92%) Computacenter
10 4 (0.92%) Ericsson
10 4 (0.92%) Sitecore
11 3 (0.69%) VMware