The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 544 663 650
Rank change year-on-year
+119 -13
Permanent jobs citing Customer Engagement 363 238 208
As % of all permanent IT jobs located in England 0.35% 0.22% 0.20%
As % of the Processes & Methodologies category 0.42% 0.26% 0.25%
Number of salaries quoted 241 145 133
Average salary £55,000 £52,500 £45,000
Average salary % change year-on-year
+4.76% +16.66%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £77,500 £75,000 £67,250
UK excluding London average salary £50,000 £50,000 £37,500
% change year-on-year
- +33.33%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87191 91296 82288
As % of all permanent IT jobs located in England 84.48% 82.73% 80.93%
Number of salaries quoted 72102 74533 68537
Average salary £50,000 £50,000 £47,000
Average salary % change year-on-year
- +6.38%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,500 £74,100
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 3 July 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +88 151 £58,750 +6.81% 10
South East +17 82 £52,500 - 6
North West +27 45 £66,250 +20.45% 8
South West +20 29 £46,250 +54.16% 1
West Midlands -22 18 £48,750 -9.30% 7
East Midlands +10 16 £37,500 -21.05% 1
East of England +10 8 £20,000 -78.94% 1
North East -7 5 £40,000 -
Yorkshire -4 3 £42,500 -32.00% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 236 (31.05%) Finance
2 202 (26.58%) Degree
3 183 (24.08%) Agile Software Development
4 180 (23.68%) Retail
5 165 (21.71%) Marketing
6 123 (16.18%) Analytics
7 122 (16.05%) Wireless
8 115 (15.13%) Stakeholder Management
9 113 (14.87%) ITIL
10 104 (13.68%) E-Commerce
10 104 (13.68%) Scrum
11 102 (13.42%) Financial Institution
12 101 (13.29%) Microsoft
13 100 (13.16%) Risk Management
14 97 (12.76%) User Experience
15 92 (12.11%) CRM
16 85 (11.18%) Project Management
17 79 (10.39%) MS Excel
17 79 (10.39%) HTML
18 77 (10.13%) SQL
19 75 (9.87%) .NET
20 67 (8.82%) Analytical Skills
21 65 (8.55%) Windows
22 64 (8.42%) JavaScript
22 64 (8.42%) Use Case
23 63 (8.29%) B2C
24 62 (8.16%) Business Analysis
25 57 (7.50%) Firewall
26 56 (7.37%) Computer Science
26 56 (7.37%) Social Media

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 51 (6.71%) SharePoint
2 26 (3.42%) WebSphere
3 23 (3.03%) CMS
4 17 (2.24%) SAS
4 17 (2.24%) Lotus Domino
4 17 (2.24%) WebSphere Portal
4 17 (2.24%) IBM Connections
5 16 (2.11%) MS Exchange
6 14 (1.84%) JBoss
7 13 (1.71%) IIS
8 10 (1.32%) Lync
9 7 (0.92%) Node.js
10 5 (0.66%) WebLogic
10 5 (0.66%) Blackberry Enterprise Server
11 4 (0.53%) Apache
11 4 (0.53%) Apache Pig
12 3 (0.39%) Exchange Server 2013
12 3 (0.39%) WordPress
12 3 (0.39%) nginx
13 2 (0.26%) Liferay
Applications
1 79 (10.39%) MS Excel
2 28 (3.68%) MS PowerPoint
2 28 (3.68%) MS Office
3 27 (3.55%) MS Visio
4 20 (2.63%) SPSS
5 12 (1.58%) MS Project
6 10 (1.32%) Photoshop
7 7 (0.92%) Stata
7 7 (0.92%) Adobe Creative Suite
8 3 (0.39%) Vensim
9 1 (0.13%) FastStats
Business Applications
1 17 (2.24%) Magento
2 8 (1.05%) WebTrends
3 6 (0.79%) Oracle EBS R12
4 3 (0.39%) Oracle General Ledger
4 3 (0.39%) Oracle Payables
4 3 (0.39%) Oracle Receivables
4 3 (0.39%) Oracle Cash Management
4 3 (0.39%) Oracle E-Business Tax
4 3 (0.39%) Oracle Financials
4 3 (0.39%) Oracle iProcurement
5 2 (0.26%) Adobe Campaign
5 2 (0.26%) SAP Oil and Gas
5 2 (0.26%) Unica
6 1 (0.13%) Remedy ITSM
6 1 (0.13%) Dynamics CRM
6 1 (0.13%) Agresso
6 1 (0.13%) SAP SD
6 1 (0.13%) SAP FI
6 1 (0.13%) Oracle EBS
6 1 (0.13%) SAP CRM
Cloud Services
1 34 (4.47%) SaaS
2 30 (3.95%) Microsoft Azure
3 26 (3.42%) Office 365
4 20 (2.63%) Google Analytics
5 15 (1.97%) Amazon AWS
6 14 (1.84%) Cloud Computing
7 10 (1.32%) IaaS
7 10 (1.32%) Terremark
7 10 (1.32%) PaaS
8 6 (0.79%) Adobe Analytics
9 2 (0.26%) Google Cloud Platform
9 2 (0.26%) Veeva
9 2 (0.26%) Google App Engine
Communications & Networking
1 122 (16.05%) Wireless
2 57 (7.50%) Firewall
3 32 (4.21%) LAN
3 32 (4.21%) WAN
3 32 (4.21%) DNS
4 29 (3.82%) VPN
5 18 (2.37%) LDAP
6 17 (2.24%) TCP/IP
7 16 (2.11%) SSL
8 15 (1.97%) VoIP
9 14 (1.84%) Cisco ASA
10 13 (1.71%) SAN
11 12 (1.58%) SMS
12 11 (1.45%) Broadband
12 11 (1.45%) DHCP
13 10 (1.32%) OpenFlow
14 7 (0.92%) Unified Communications
14 7 (0.92%) PBX
15 6 (0.79%) IPv4
15 6 (0.79%) IPv6
Database & Business Intelligence
1 55 (7.24%) SQL Server
2 27 (3.55%) Data Mining
3 22 (2.89%) MySQL
4 21 (2.76%) Big Data
5 9 (1.18%) Hadoop
5 9 (1.18%) MongoDB
6 8 (1.05%) Data Warehouse
7 7 (0.92%) SQL Server Integration Services
8 6 (0.79%) SQLite
9 5 (0.66%) NoSQL
9 5 (0.66%) Relational Database
10 4 (0.53%) Apache Hive
10 4 (0.53%) SQL Server Analysis Services
10 4 (0.53%) PostgreSQL
11 3 (0.39%) SQL Server Reporting Services
11 3 (0.39%) Oracle BI EE
11 3 (0.39%) SAP BW
11 3 (0.39%) Pentaho
11 3 (0.39%) SAP HANA
11 3 (0.39%) Redis
Development Applications
1 51 (6.71%) JIRA
2 14 (1.84%) Git (software)
3 11 (1.45%) Axure RP
4 10 (1.32%) Dreamweaver
5 8 (1.05%) Appcelerator Titanium
6 7 (0.92%) VSS/SourceSafe
7 6 (0.79%) Visual Studio
7 6 (0.79%) Xcode
7 6 (0.79%) Subversion
8 5 (0.66%) Selenium
8 5 (0.66%) Jenkins
9 4 (0.53%) Cucumber
10 3 (0.39%) Hudson
10 3 (0.39%) Behat
10 3 (0.39%) Team Foundation Server
11 2 (0.26%) Mercurial
11 2 (0.26%) Fiddler
11 2 (0.26%) Talend Open Studio
11 2 (0.26%) TestNG
11 2 (0.26%) JMeter
General
1 236 (31.05%) Finance
2 180 (23.68%) Retail
3 165 (21.71%) Marketing
4 102 (13.42%) Financial Institution
5 50 (6.58%) Telecoms
6 47 (6.18%) Legal
7 36 (4.74%) Manufacturing
8 30 (3.95%) French Language
8 30 (3.95%) German Language
9 22 (2.89%) Billing
10 19 (2.50%) Advertising
11 14 (1.84%) Banking
12 8 (1.05%) Law
13 7 (0.92%) Publishing
14 6 (0.79%) Electronics
14 6 (0.79%) Investment Banking
14 6 (0.79%) Spanish Language
15 3 (0.39%) Local Government
15 3 (0.39%) Back Office
16 2 (0.26%) Pharmaceutical
Job Titles
1 129 (16.97%) Analyst
2 100 (13.16%) Developer
3 89 (11.71%) Consultant
4 84 (11.05%) Business Analyst
5 70 (9.21%) Architect
6 48 (6.32%) Project Manager
7 44 (5.79%) Solutions Architect
8 34 (4.47%) E-Commerce Business Analyst
9 33 (4.34%) Agile Business Analyst
10 30 (3.95%) Designer
10 30 (3.95%) Technical Consultant
11 23 (3.03%) Support Engineer
11 23 (3.03%) Senior Manager
11 23 (3.03%) Delivery Manager
12 22 (2.89%) Team Leader
13 21 (2.76%) .NET Developer
14 19 (2.50%) Junior
14 19 (2.50%) Marketing Manager
15 18 (2.37%) Senior Developer
16 17 (2.24%) Technical Specialist
Libraries, Frameworks & Software Standards
1 79 (10.39%) HTML
2 75 (9.87%) .NET
3 54 (7.11%) CSS
4 48 (6.32%) Web Services
5 31 (4.08%) XML
6 30 (3.95%) HTML5
7 29 (3.82%) SOAP
8 26 (3.42%) jQuery
9 25 (3.29%) ASP.NET
10 20 (2.63%) Ajax
11 17 (2.24%) REST
12 16 (2.11%) Middleware
13 11 (1.45%) ASP.NET MVC
14 10 (1.32%) COM
15 8 (1.05%) .NET Framework
15 8 (1.05%) RESTful
15 8 (1.05%) iOS SDK
15 8 (1.05%) PhoneGap
15 8 (1.05%) ASP.NET Web API
16 7 (0.92%) Cocoa Touch
Miscellaneous
1 97 (12.76%) User Experience
2 67 (8.82%) Analytical Skills
3 56 (7.37%) Social Media
3 56 (7.37%) Computer Science
4 40 (5.26%) Mathematics
5 31 (4.08%) iPad
6 30 (3.95%) Mobile App
7 28 (3.68%) Enterprise Software
8 26 (3.42%) Statistics
9 24 (3.16%) Data Integration
10 22 (2.89%) Data Centre
11 18 (2.37%) Management Information System
12 16 (2.11%) PMI
13 14 (1.84%) Economics
13 14 (1.84%) Physics
14 11 (1.45%) FMCG
15 10 (1.32%) Visualisation
15 10 (1.32%) Data Structures
16 9 (1.18%) New Media
16 9 (1.18%) Cybercrime
Operating Systems
1 65 (8.55%) Windows
2 32 (4.21%) Linux
3 18 (2.37%) Apple iOS
4 17 (2.24%) Windows 7
5 12 (1.58%) Windows Server 2003
5 12 (1.58%) Android
6 11 (1.45%) Windows XP
7 9 (1.18%) Windows Server 2008
7 9 (1.18%) Windows 2000 Server
7 9 (1.18%) UNIX
8 6 (0.79%) Windows 8
8 6 (0.79%) Windows Server 2012
9 5 (0.66%) Red Hat Enterprise Linux
10 4 (0.53%) Solaris
Processes & Methodologies
1 183 (24.08%) Agile Software Development
2 123 (16.18%) Analytics
3 115 (15.13%) Stakeholder Management
4 113 (14.87%) ITIL
5 104 (13.68%) E-Commerce
5 104 (13.68%) Scrum
6 100 (13.16%) Risk Management
7 92 (12.11%) CRM
8 85 (11.18%) Project Management
9 64 (8.42%) Use Case
10 63 (8.29%) B2C
11 62 (8.16%) Business Analysis
12 53 (6.97%) Service Delivery
13 50 (6.58%) SDLC
14 49 (6.45%) PRINCE2
15 44 (5.79%) Business Intelligence
16 39 (5.13%) UML
16 39 (5.13%) Business Process Mapping
17 36 (4.74%) Service Management
18 34 (4.47%) Line Management
Programming Languages
1 77 (10.13%) SQL
2 64 (8.42%) JavaScript
3 49 (6.45%) Java
4 43 (5.66%) C#
5 39 (5.13%) PHP
6 32 (4.21%) T-SQL
7 25 (3.29%) Python
8 14 (1.84%) R
8 14 (1.84%) C
9 12 (1.58%) VB
9 12 (1.58%) PowerShell
10 10 (1.32%) C++
11 7 (0.92%) Objective-C
12 6 (0.79%) Ruby
13 5 (0.66%) VB.NET
14 4 (0.53%) Perl
14 4 (0.53%) Scala
15 3 (0.39%) MATLAB
16 2 (0.26%) Bash Shell
17 1 (0.13%) ActionScript 2.0
Qualifications
1 202 (26.58%) Degree
2 23 (3.03%) Cisco Certification
3 21 (2.76%) CCNP
3 21 (2.76%) Security Cleared
4 20 (2.63%) SC Cleared
5 19 (2.50%) CCNA
6 18 (2.37%) PMI Certification
7 17 (2.24%) IBM Certification
8 14 (1.84%) ISEB
9 13 (1.71%) Microsoft Certification
10 12 (1.58%) ITIL Certification
10 12 (1.58%) CCDP
11 11 (1.45%) MCITP
12 10 (1.32%) VMware Certified Professional (VCP)
12 10 (1.32%) PhD
13 8 (1.05%) CISSP
13 8 (1.05%) CISA
13 8 (1.05%) CISM
13 8 (1.05%) PCI QSA
13 8 (1.05%) CRISC
Quality Assurance & Compliance
1 49 (6.45%) QA
2 33 (4.34%) SLA
3 12 (1.58%) ISO/IEC 27001
4 10 (1.32%) Sarbanes-Oxley
5 9 (1.18%) HIPAA
6 4 (0.53%) JSP 440
7 3 (0.39%) Data Quality
7 3 (0.39%) COBIT
8 1 (0.13%) WAI
System Software
1 38 (5.00%) Active Directory
2 28 (3.68%) VMware Infrastructure
3 11 (1.45%) vSphere
4 9 (1.18%) Terminal Server
5 3 (0.39%) Hyper-V
6 1 (0.13%) XenDesktop
6 1 (0.13%) UAG
Systems Management
1 9 (1.18%) HP UCMDB
2 5 (0.66%) WMI
3 4 (0.53%) Systems Management Server (SMS)
4 2 (0.26%) SCCM
4 2 (0.26%) Opscode Chef
4 2 (0.26%) Forefront Identity Manager
5 1 (0.13%) SCVMM
5 1 (0.13%) Puppet
5 1 (0.13%) Windows Intune
5 1 (0.13%) Nagios
5 1 (0.13%) NetBackup
5 1 (0.13%) EMC NetWorker
Vendors
1 101 (13.29%) Microsoft
2 47 (6.18%) Cisco
3 43 (5.66%) hybris
4 41 (5.39%) Google
4 41 (5.39%) IBM
5 34 (4.47%) Oracle
6 31 (4.08%) VMware
7 28 (3.68%) SAP
8 25 (3.29%) Adobe
9 19 (2.50%) ServiceNow
10 14 (1.84%) F5
11 13 (1.71%) Demandware
11 13 (1.71%) ATG
12 11 (1.45%) Facebook
12 11 (1.45%) Twitter
12 11 (1.45%) Citrix
12 11 (1.45%) Salesforce.com
13 10 (1.32%) Tableau
13 10 (1.32%) Rackspace
14 9 (1.18%) Trustwave
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 21 hours ago
Watford, Hertfordshire
Reed Technology
Salary: £40000 - £45000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Walters
Salary: £80000 - £120000 per annum
Posted: Yesterday
West Bromwich, West Midlands (County)
Senitor Associates
Salary: £33000 - £35000 per annum + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £50,000 to £70,000 per annum
Posted: Yesterday
West Midlands
Vivate Recruitment
Posted: 2 days ago
Birmingham, West Midlands (County)
CGI
Salary: £50000 - £60000 per annum + benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
CGI
Salary: £50000 - £60000 per annum + Benefits
Posted: 2 days ago
London
Bluetownonline
Posted: 2 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitve
Posted: 2 days ago
South West London
ETS Technical Selection Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Ascot, Berkshire
SC Recruitment
Salary: From £35,000 to £40,000 per annum Fully Negotiable
Posted: 3 days ago
Sheffield, South Yorkshire
Informatiq Consulting
Salary: £35000 - £50000 per annum + Bonus + Bens
Posted: 3 days ago
City, London
Trust In Soda
Salary: From £90,000 to £120,000 per annum + BONUS + BENEFITS
Posted: 4 days ago
Central London / West End
Stafford-Sharp Associates
Salary: From £70,000 to £90,000 per annum
Posted: 5 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 8 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 8 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 8 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 8 days ago