The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 540 605 627
Rank change year-on-year
+65 +22
Permanent jobs citing Customer Engagement 335 255 230
As % of all permanent IT jobs located in England 0.34% 0.26% 0.24%
As % of the Processes & Methodologies category 0.41% 0.31% 0.30%
Number of salaries quoted 232 173 191
Average salary £51,250 £52,500 £51,400
Average salary % change year-on-year
-2.38% +2.14%
90% offered a salary of more than £28,000 £36,000 £35,000
10% offered a salary of more than £80,000 £74,250 £65,000
UK excluding London average salary £50,000 £50,000 £50,000
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81037 81000 77589
As % of all permanent IT jobs located in England 82.86% 82.39% 80.12%
Number of salaries quoted 66627 65196 65122
Average salary £49,500 £47,500 £46,250
Average salary % change year-on-year
+4.21% +2.70%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 5 March 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 113 £55,000 -1.78% 15
South East -30 99 £50,000 - 12
North West +35 40 £42,500 +1.19% 14
West Midlands -6 23 £57,500 +64.28% 3
East of England +13 22 £51,250 -24.07% 3
South West -22 15 £40,000 +11.11% 3
East Midlands +42 14 £75,000 +100.00% 1
Yorkshire -3 5 £32,500 -27.77%
North East - 3 £19,500 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 5 March 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 154 (25.62%) Finance
2 129 (21.46%) Marketing
3 123 (20.47%) Retail
4 121 (20.13%) Agile Software Development
5 118 (19.63%) Degree
6 96 (15.97%) Microsoft
7 87 (14.48%) CRM
8 80 (13.31%) ITIL
9 77 (12.81%) .NET
10 73 (12.15%) Scrum
11 72 (11.98%) MS Excel
12 69 (11.48%) E-Commerce
13 67 (11.15%) JavaScript
14 66 (10.98%) Analytics
15 64 (10.65%) HTML
16 63 (10.48%) Project Management
17 62 (10.32%) Analytical Skills
18 60 (9.98%) SQL Server
19 58 (9.65%) User Experience
20 55 (9.15%) Telecoms
21 54 (8.99%) Windows
22 53 (8.82%) SQL
23 51 (8.49%) Wireless
24 50 (8.32%) CSS
25 48 (7.99%) Stakeholder Management
26 47 (7.82%) B2C
26 47 (7.82%) Business Analysis
27 46 (7.65%) PRINCE2
27 46 (7.65%) C#
27 46 (7.65%) Web Services

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 5 March 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 23 (3.83%) SharePoint
2 16 (2.66%) CMS
3 13 (2.16%) Lync
4 12 (2.00%) MS Exchange
5 11 (1.83%) SAS
6 8 (1.33%) JBoss
7 7 (1.16%) IIS
8 5 (0.83%) WebSphere
9 4 (0.67%) WebSphere Portal
9 4 (0.67%) IBM Connections
9 4 (0.67%) Node.js
9 4 (0.67%) Lotus Domino
9 4 (0.67%) Drupal
10 3 (0.50%) Apache Pig
10 3 (0.50%) Confluence
10 3 (0.50%) WordPress
11 2 (0.33%) Magnolia
11 2 (0.33%) SharePoint 2013
11 2 (0.33%) BizTalk Server
11 2 (0.33%) Apache
Applications
1 72 (11.98%) MS Excel
2 27 (4.49%) MS Office
3 23 (3.83%) SPSS
4 14 (2.33%) MS Project
4 14 (2.33%) MS PowerPoint
5 7 (1.16%) MS Visio
6 5 (0.83%) Stata
6 5 (0.83%) Adobe Creative Suite
7 4 (0.67%) PowerPivot
8 3 (0.50%) Photoshop
9 1 (0.17%) Adobe Illustrator
9 1 (0.17%) InDesign
9 1 (0.17%) FastStats
Business Applications
1 10 (1.66%) Google Analytics
2 9 (1.50%) Dynamics CRM
2 9 (1.50%) Magento
3 4 (0.67%) Dynamics AX
4 3 (0.50%) WebTrends
4 3 (0.50%) Oracle ERP
4 3 (0.50%) SiteCatalyst
5 2 (0.33%) Oracle Applications
5 2 (0.33%) Oracle CRM
5 2 (0.33%) SAP WM
5 2 (0.33%) SAP Oil and Gas
6 1 (0.17%) SAP CO
6 1 (0.17%) Agresso
6 1 (0.17%) SAP FI
6 1 (0.17%) Oracle EBS
6 1 (0.17%) SAP FI/CO
6 1 (0.17%) SAP CRM
6 1 (0.17%) Radian6
6 1 (0.17%) Optimost
Cloud Services
1 33 (5.49%) SaaS
2 26 (4.33%) Microsoft Azure
3 21 (3.49%) Office 365
4 17 (2.83%) Cloud Computing
5 12 (2.00%) PaaS
5 12 (2.00%) IaaS
6 10 (1.66%) Terremark
7 2 (0.33%) Google App Engine
7 2 (0.33%) Google Cloud Platform
7 2 (0.33%) IBM SmartCloud
8 1 (0.17%) GitHub
Communications & Networking
1 51 (8.49%) Wireless
2 21 (3.49%) WAN
3 20 (3.33%) VPN
4 19 (3.16%) LAN
4 19 (3.16%) Firewall
5 17 (2.83%) LDAP
6 14 (2.33%) SSL
7 12 (2.00%) DNS
8 10 (1.66%) OpenFlow
8 10 (1.66%) Broadband
8 10 (1.66%) TCP/IP
8 10 (1.66%) SAN
9 9 (1.50%) LTE
10 8 (1.33%) VoIP
11 7 (1.16%) NAS
12 6 (1.00%) Internet
13 5 (0.83%) SMS
13 5 (0.83%) F5 BIG-IP LTM
13 5 (0.83%) F5 BIG-IP GTM
14 4 (0.67%) Cisco ASA
Database & Business Intelligence
1 60 (9.98%) SQL Server
2 31 (5.16%) Data Mining
3 23 (3.83%) Big Data
3 23 (3.83%) SQL Server Reporting Services
4 22 (3.66%) SQL Server 2008
5 20 (3.33%) SQL Server Integration Services
6 13 (2.16%) MySQL
7 12 (2.00%) Data Warehouse
8 11 (1.83%) SQL Server Analysis Services
9 7 (1.16%) SQL Server 2012
9 7 (1.16%) Relational Database
10 6 (1.00%) Hadoop
11 5 (0.83%) QlikView
11 5 (0.83%) MongoDB
12 4 (0.67%) Apache Hive
12 4 (0.67%) DTS
13 3 (0.50%) Microsoft Analysis Services
13 3 (0.50%) OLAP
13 3 (0.50%) PostgreSQL
13 3 (0.50%) Oracle Database
Development Applications
1 42 (6.99%) JIRA
2 9 (1.50%) Team Foundation Server
3 8 (1.33%) Visual Studio
4 6 (1.00%) Jenkins
5 4 (0.67%) Git (software)
5 4 (0.67%) Hudson
5 4 (0.67%) Xcode
6 3 (0.50%) Axure RP
7 2 (0.33%) Mercurial
7 2 (0.33%) SoapUI
7 2 (0.33%) VSS/SourceSafe
7 2 (0.33%) Fiddler
7 2 (0.33%) Selenium
7 2 (0.33%) Maven
8 1 (0.17%) WATIR
8 1 (0.17%) Dreamweaver
8 1 (0.17%) RSpec
8 1 (0.17%) JBehave
8 1 (0.17%) Cucumber
General
1 154 (25.62%) Finance
2 129 (21.46%) Marketing
3 123 (20.47%) Retail
4 55 (9.15%) Telecoms
5 40 (6.66%) Financial Institution
6 23 (3.83%) Legal
7 21 (3.49%) Manufacturing
8 15 (2.50%) Billing
8 15 (2.50%) Advertising
9 14 (2.33%) Banking
10 12 (2.00%) French Language
11 11 (1.83%) Games
12 8 (1.33%) Electronics
12 8 (1.33%) German Language
13 5 (0.83%) Japanese Language
13 5 (0.83%) Spanish Language
13 5 (0.83%) Mandarin Language
14 4 (0.67%) Pharmaceutical
15 3 (0.50%) Law
16 2 (0.33%) Back Office
Job Titles
1 125 (20.80%) Developer
2 89 (14.81%) Consultant
3 80 (13.31%) Analyst
4 51 (8.49%) Architect
5 46 (7.65%) Business Analyst
6 41 (6.82%) Project Manager
7 35 (5.82%) .NET Developer
8 30 (4.99%) Agile Business Analyst
9 29 (4.83%) Senior Developer
10 28 (4.66%) E-Commerce Business Analyst
11 26 (4.33%) Technical Consultant
12 24 (3.99%) Senior Manager
13 19 (3.16%) Data Scientist
13 19 (3.16%) Solutions Architect
14 18 (3.00%) ASP.NET Developer
15 17 (2.83%) Delivery Manager
16 16 (2.66%) Marketing Manager
17 15 (2.50%) Engagement Manager
17 15 (2.50%) Software Engineer
17 15 (2.50%) Senior Consultant
Libraries, Frameworks & Software Standards
1 77 (12.81%) .NET
2 64 (10.65%) HTML
3 50 (8.32%) CSS
4 46 (7.65%) Web Services
5 41 (6.82%) XML
6 37 (6.16%) ASP.NET
7 24 (3.99%) SOAP
8 17 (2.83%) Ajax
8 17 (2.83%) ASP.NET Web Forms
9 16 (2.66%) COM
10 15 (2.50%) Middleware
10 15 (2.50%) HTML5
11 12 (2.00%) .NET Framework
11 12 (2.00%) WCF
12 10 (1.66%) JSON
13 9 (1.50%) jQuery
13 9 (1.50%) ADO.NET Entity Framework
13 9 (1.50%) ASP.NET MVC
14 8 (1.33%) Ruby on Rails
15 7 (1.16%) .NET Remoting
Miscellaneous
1 62 (10.32%) Analytical Skills
2 58 (9.65%) User Experience
3 33 (5.49%) Mathematics
4 31 (5.16%) Computer Science
5 28 (4.66%) Statistics
6 21 (3.49%) Enterprise Software
7 19 (3.16%) iPad
8 16 (2.66%) Digital Media
9 15 (2.50%) Artificial Intelligence
9 15 (2.50%) Social Media
10 13 (2.16%) CMDB
10 13 (2.16%) Physics
10 13 (2.16%) Algorithms
11 12 (2.00%) Data Structures
12 11 (1.83%) Neural Network
12 11 (1.83%) Economics
12 11 (1.83%) Management Information System
13 10 (1.66%) Data Integration
13 10 (1.66%) Mobile App
14 8 (1.33%) IPTV
Operating Systems
1 54 (8.99%) Windows
2 39 (6.49%) Linux
3 14 (2.33%) Apple iOS
3 14 (2.33%) Android
4 7 (1.16%) UNIX
5 2 (0.33%) Windows 7
5 2 (0.33%) Windows 2000 Server
5 2 (0.33%) Windows Server 2003
5 2 (0.33%) Windows XP
Processes & Methodologies
1 121 (20.13%) Agile Software Development
2 87 (14.48%) CRM
3 80 (13.31%) ITIL
4 73 (12.15%) Scrum
5 69 (11.48%) E-Commerce
6 66 (10.98%) Analytics
7 63 (10.48%) Project Management
8 48 (7.99%) Stakeholder Management
9 47 (7.82%) B2C
9 47 (7.82%) Business Analysis
10 46 (7.65%) PRINCE2
11 38 (6.32%) Risk Management
12 35 (5.82%) Data Modelling
12 35 (5.82%) Service Management
12 35 (5.82%) Use Case
13 28 (4.66%) Data Analysis
13 28 (4.66%) Business Process Mapping
14 27 (4.49%) Service Delivery
15 26 (4.33%) Business Development
16 24 (3.99%) Business Intelligence
Programming Languages
1 67 (11.15%) JavaScript
2 53 (8.82%) SQL
3 46 (7.65%) C#
4 44 (7.32%) Java
5 34 (5.66%) PHP
6 32 (5.32%) Python
7 25 (4.16%) T-SQL
8 19 (3.16%) VB
9 17 (2.83%) R
10 16 (2.66%) C
11 15 (2.50%) C++
12 13 (2.16%) MATLAB
13 10 (1.66%) Ruby
14 8 (1.33%) Perl
15 6 (1.00%) VBA
16 4 (0.67%) Scala
16 4 (0.67%) Objective-C
17 3 (0.50%) XPath
17 3 (0.50%) PowerShell
18 1 (0.17%) Groovy
Qualifications
1 118 (19.63%) Degree
2 26 (4.33%) Security Cleared
3 24 (3.99%) SC Cleared
4 14 (2.33%) ITIL Certification
5 12 (2.00%) Cisco Certification
5 12 (2.00%) CCNP
6 11 (1.83%) PhD
6 11 (1.83%) VCP4
7 10 (1.66%) PMI Certification
8 8 (1.33%) PMP
8 8 (1.33%) Microsoft Certification
8 8 (1.33%) CCNA
9 6 (1.00%) CCDP
9 6 (1.00%) VMware Certified Professional (VCP)
10 4 (0.67%) DV Cleared
10 4 (0.67%) IBM Certification
10 4 (0.67%) MCITP
11 3 (0.50%) ICAEW
11 3 (0.50%) PRINCE2 Practitioner
11 3 (0.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 23 (3.83%) SLA
2 17 (2.83%) QA
3 4 (0.67%) JSP 440
3 4 (0.67%) Data Quality
4 3 (0.50%) ISO/IEC 27001
5 2 (0.33%) WAI
6 1 (0.17%) COBIT
System Software
1 20 (3.33%) VMware Infrastructure
2 19 (3.16%) Active Directory
3 2 (0.33%) Hyper-V
3 2 (0.33%) vSphere
3 2 (0.33%) Terminal Server
Systems Management
1 13 (2.16%) HP UCMDB
2 5 (0.83%) Systems Management Server (SMS)
3 4 (0.67%) SCCM
4 1 (0.17%) BMC PATROL
Vendors
1 96 (15.97%) Microsoft
2 28 (4.66%) hybris
3 26 (4.33%) Oracle
3 26 (4.33%) Google
4 24 (3.99%) VMware
5 23 (3.83%) Salesforce.com
6 21 (3.49%) IBM
7 19 (3.16%) Cisco
8 15 (2.50%) SAP
9 14 (2.33%) ServiceNow
9 14 (2.33%) Adobe
10 12 (2.00%) Demandware
11 10 (1.66%) Rackspace
11 10 (1.66%) HP
12 9 (1.50%) ATG
13 8 (1.33%) F5
13 8 (1.33%) Ericsson
14 7 (1.16%) EMC
14 7 (1.16%) Cognizant
14 7 (1.16%) i2
Hampshire
Clearwater People Solutions
Salary: £20000 - £55000 Per Annum Excellent benefits
Posted: 6 hours ago
Hampshire
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum Excellent benefits
Posted: 6 hours ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 10 hours ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Milton Keynes, Buckinghamshire
Royal Mail - AMS
Salary: Excellent Salary & Benefits
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitve
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: Yesterday
Hatfield, Hertfordshire
JM
Salary: £35000 - £45000 per annum + bonus, benefita
Posted: Yesterday
Hatfield, Hertfordshire
JM
Salary: £20000 - £28000 per annum + Benefits
Posted: Yesterday
London
C4 Commerce
Salary: Competitive
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitve
Posted: 2 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 2 days ago
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 2 days ago
South East
EXCELerate
Salary: Up to £60k plus Car Allowance, Health, Pension
Posted: 2 days ago
South East
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 2 days ago