The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 520 572 633
Rank change year-on-year
+52 +61
Permanent jobs citing Customer Engagement 410 345 242
As % of all permanent IT jobs located in England 0.40% 0.31% 0.23%
As % of the Processes & Methodologies category 0.48% 0.38% 0.29%
Number of salaries quoted 264 242 195
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £27,000 £29,650 £30,750
10% offered a salary of more than £80,000 £72,500 £85,000
UK excluding London average salary £50,000 £47,500 £51,400
% change year-on-year
+5.26% -7.58%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
85820 91842 84491
As % of all permanent IT jobs located in England 83.16% 82.09% 80.29%
Number of salaries quoted 70108 74491 70191
Average salary £50,000 £47,500 £46,700
Average salary % change year-on-year
+5.26% +1.71%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 24 April 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 118 £60,000 +9.09% 19
South East -1 115 £55,000 +10.00% 12
North West +86 77 £50,000 +25.00% 10
West Midlands -21 29 £46,250 -15.90% 5
South West -2 24 £37,500 +25.00% 4
East Midlands +31 18 £75,000 +154.23% 2
East of England +14 17 £47,500 +90.00% 2
Yorkshire +1 6 £32,500 -31.57% 1
North East -8 3 £40,000 +6.66% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 235 (33.67%) Finance
2 178 (25.50%) Retail
3 173 (24.79%) Degree
4 152 (21.78%) Agile Software Development
5 137 (19.63%) Marketing
6 117 (16.76%) Wireless
7 107 (15.33%) ITIL
8 103 (14.76%) Microsoft
9 96 (13.75%) Financial Institution
10 95 (13.61%) Risk Management
11 91 (13.04%) CRM
11 91 (13.04%) E-Commerce
12 90 (12.89%) Scrum
13 87 (12.46%) Stakeholder Management
14 86 (12.32%) Analytics
14 86 (12.32%) User Experience
15 81 (11.60%) MS Excel
16 70 (10.03%) HTML
17 69 (9.89%) .NET
18 67 (9.60%) JavaScript
19 64 (9.17%) Project Management
19 64 (9.17%) B2C
20 63 (9.03%) Analytical Skills
21 61 (8.74%) Use Case
22 60 (8.60%) Business Analysis
22 60 (8.60%) PRINCE2
23 59 (8.45%) SQL
24 57 (8.17%) Windows
25 53 (7.59%) Telecoms
26 52 (7.45%) JIRA

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 47 (6.73%) SharePoint
2 18 (2.58%) MS Exchange
3 16 (2.29%) SAS
3 16 (2.29%) WebSphere
4 15 (2.15%) CMS
4 15 (2.15%) Lync
5 12 (1.72%) IBM Connections
5 12 (1.72%) WebSphere Portal
5 12 (1.72%) IIS
5 12 (1.72%) Lotus Domino
6 7 (1.00%) JBoss
6 7 (1.00%) Node.js
7 4 (0.57%) Confluence
7 4 (0.57%) WordPress
8 3 (0.43%) nginx
8 3 (0.43%) Apache Pig
9 2 (0.29%) Magnolia
9 2 (0.29%) Blackberry Enterprise Server
9 2 (0.29%) Drupal
9 2 (0.29%) Apache
Applications
1 81 (11.60%) MS Excel
2 32 (4.58%) MS Office
3 31 (4.44%) MS PowerPoint
4 27 (3.87%) SPSS
5 26 (3.72%) MS Visio
6 12 (1.72%) MS Project
7 8 (1.15%) Stata
8 4 (0.57%) Photoshop
8 4 (0.57%) Adobe Creative Suite
9 1 (0.14%) FastStats
9 1 (0.14%) PowerPivot
Business Applications
1 16 (2.29%) Magento
2 6 (0.86%) Oracle EBS R12
2 6 (0.86%) WebTrends
3 5 (0.72%) Dynamics CRM
4 4 (0.57%) Dynamics AX
5 3 (0.43%) SAP Oil and Gas
5 3 (0.43%) Oracle General Ledger
5 3 (0.43%) Oracle iProcurement
5 3 (0.43%) Oracle Financials
5 3 (0.43%) Oracle Payables
5 3 (0.43%) Oracle Receivables
5 3 (0.43%) Oracle Cash Management
5 3 (0.43%) Oracle E-Business Tax
6 2 (0.29%) SAP WM
6 2 (0.29%) Adobe Campaign
6 2 (0.29%) Unica
7 1 (0.14%) Optimost
7 1 (0.14%) Oracle EBS
7 1 (0.14%) SAP CRM
7 1 (0.14%) SAP FI/CO
Cloud Services
1 30 (4.30%) Office 365
2 29 (4.15%) SaaS
3 22 (3.15%) Microsoft Azure
4 17 (2.44%) Google Analytics
5 16 (2.29%) Cloud Computing
6 12 (1.72%) Amazon AWS
7 10 (1.43%) IaaS
7 10 (1.43%) Terremark
7 10 (1.43%) PaaS
8 3 (0.43%) Adobe Analytics
9 2 (0.29%) Google App Engine
9 2 (0.29%) Google Cloud Platform
10 1 (0.14%) Veeva
10 1 (0.14%) GitHub
Communications & Networking
1 117 (16.76%) Wireless
2 32 (4.58%) Firewall
3 31 (4.44%) VPN
4 26 (3.72%) DNS
5 24 (3.44%) WAN
5 24 (3.44%) LAN
6 23 (3.30%) SSL
7 20 (2.87%) LDAP
8 14 (2.01%) TCP/IP
9 12 (1.72%) SAN
10 10 (1.43%) Broadband
10 10 (1.43%) OpenFlow
11 9 (1.29%) VoIP
12 8 (1.15%) DHCP
13 6 (0.86%) LTE
14 5 (0.72%) NAS
14 5 (0.72%) Network Security
14 5 (0.72%) Structured Cabling
14 5 (0.72%) IPv4
14 5 (0.72%) IPv6
Database & Business Intelligence
1 45 (6.45%) SQL Server
2 37 (5.30%) Data Mining
3 28 (4.01%) Big Data
4 16 (2.29%) MySQL
5 15 (2.15%) SQL Server Reporting Services
6 13 (1.86%) SQL Server 2008
7 11 (1.58%) SQL Server Integration Services
8 8 (1.15%) SQL Server Analysis Services
8 8 (1.15%) Hadoop
9 7 (1.00%) MongoDB
9 7 (1.00%) Relational Database
10 6 (0.86%) Data Warehouse
11 5 (0.72%) Apache Hive
12 4 (0.57%) PostgreSQL
13 3 (0.43%) Oracle BI EE
13 3 (0.43%) SAP BW
13 3 (0.43%) SAP HANA
13 3 (0.43%) Redis
14 2 (0.29%) SQL Server 2012
14 2 (0.29%) Oracle Database
Development Applications
1 52 (7.45%) JIRA
2 9 (1.29%) Git (software)
3 8 (1.15%) Axure RP
4 7 (1.00%) VSS/SourceSafe
5 6 (0.86%) Visual Studio
6 5 (0.72%) Subversion
7 4 (0.57%) Dreamweaver
7 4 (0.57%) Hudson
7 4 (0.57%) Jenkins
8 3 (0.43%) Xcode
9 2 (0.29%) Mercurial
9 2 (0.29%) Selenium
9 2 (0.29%) Appcelerator Titanium
10 1 (0.14%) Jasmine
10 1 (0.14%) Fiddler
10 1 (0.14%) Team Foundation Server
10 1 (0.14%) RSpec
10 1 (0.14%) JBehave
10 1 (0.14%) Cucumber
10 1 (0.14%) Eclipse
General
1 235 (33.67%) Finance
2 178 (25.50%) Retail
3 137 (19.63%) Marketing
4 96 (13.75%) Financial Institution
5 53 (7.59%) Telecoms
6 44 (6.30%) Legal
7 30 (4.30%) Billing
8 28 (4.01%) Manufacturing
9 19 (2.72%) French Language
9 19 (2.72%) German Language
10 17 (2.44%) Advertising
11 15 (2.15%) Banking
12 8 (1.15%) Games
13 7 (1.00%) Electronics
14 6 (0.86%) Investment Banking
15 5 (0.72%) Publishing
16 3 (0.43%) Law
16 3 (0.43%) Back Office
16 3 (0.43%) Local Government
17 2 (0.29%) Multimedia
Job Titles
1 120 (17.19%) Developer
2 114 (16.33%) Analyst
3 88 (12.61%) Consultant
4 67 (9.60%) Business Analyst
5 59 (8.45%) Architect
6 46 (6.59%) Project Manager
7 39 (5.59%) Agile Business Analyst
7 39 (5.59%) E-Commerce Business Analyst
8 36 (5.16%) Solutions Architect
9 30 (4.30%) Technical Consultant
10 28 (4.01%) .NET Developer
11 27 (3.87%) Senior Developer
12 24 (3.44%) Data Scientist
13 22 (3.15%) Senior Manager
13 22 (3.15%) Delivery Manager
14 21 (3.01%) Team Leader
15 20 (2.87%) Senior Consultant
16 19 (2.72%) Marketing Manager
17 17 (2.44%) PHP Developer
17 17 (2.44%) Software Engineer
Libraries, Frameworks & Software Standards
1 70 (10.03%) HTML
2 69 (9.89%) .NET
3 51 (7.31%) CSS
4 50 (7.16%) Web Services
5 37 (5.30%) XML
6 28 (4.01%) ASP.NET
6 28 (4.01%) SOAP
7 25 (3.58%) HTML5
8 21 (3.01%) Ajax
9 17 (2.44%) COM
10 16 (2.29%) jQuery
11 13 (1.86%) Middleware
11 13 (1.86%) ASP.NET Web Forms
12 8 (1.15%) ASP.NET Web API
12 8 (1.15%) REST
12 8 (1.15%) JSON
13 6 (0.86%) .NET Framework
13 6 (0.86%) Oracle Fusion
13 6 (0.86%) RESTful
13 6 (0.86%) LAMP
Miscellaneous
1 86 (12.32%) User Experience
2 63 (9.03%) Analytical Skills
3 49 (7.02%) Computer Science
4 46 (6.59%) Mathematics
5 33 (4.73%) Social Media
6 32 (4.58%) Statistics
7 28 (4.01%) iPad
8 22 (3.15%) Mobile App
9 20 (2.87%) Enterprise Software
9 20 (2.87%) Data Integration
10 17 (2.44%) Physics
11 16 (2.29%) CMDB
12 15 (2.15%) Artificial Intelligence
13 14 (2.01%) Algorithms
14 13 (1.86%) Data Structures
14 13 (1.86%) Neural Network
15 12 (1.72%) Management Information System
16 11 (1.58%) Economics
17 10 (1.43%) PMI
17 10 (1.43%) Digital Media
Operating Systems
1 57 (8.17%) Windows
2 37 (5.30%) Linux
3 16 (2.29%) Apple iOS
4 14 (2.01%) Android
5 8 (1.15%) Windows XP
5 8 (1.15%) Windows Server 2003
5 8 (1.15%) UNIX
5 8 (1.15%) Windows 7
6 6 (0.86%) Windows 2000 Server
7 4 (0.57%) Red Hat Enterprise Linux
7 4 (0.57%) Solaris
8 2 (0.29%) Windows Server 2008
Processes & Methodologies
1 152 (21.78%) Agile Software Development
2 107 (15.33%) ITIL
3 95 (13.61%) Risk Management
4 91 (13.04%) CRM
4 91 (13.04%) E-Commerce
5 90 (12.89%) Scrum
6 87 (12.46%) Stakeholder Management
7 86 (12.32%) Analytics
8 64 (9.17%) B2C
8 64 (9.17%) Project Management
9 61 (8.74%) Use Case
10 60 (8.60%) PRINCE2
10 60 (8.60%) Business Analysis
11 43 (6.16%) UML
12 41 (5.87%) Business Process Mapping
13 40 (5.73%) Service Delivery
14 37 (5.30%) Service Management
15 34 (4.87%) Business Intelligence
16 33 (4.73%) Line Management
17 29 (4.15%) Data Modelling
Programming Languages
1 67 (9.60%) JavaScript
2 59 (8.45%) SQL
3 50 (7.16%) Java
4 36 (5.16%) PHP
5 33 (4.73%) C#
6 32 (4.58%) Python
7 26 (3.72%) T-SQL
8 19 (2.72%) R
9 16 (2.29%) VB
9 16 (2.29%) C++
9 16 (2.29%) C
10 10 (1.43%) MATLAB
11 7 (1.00%) PowerShell
12 6 (0.86%) Scala
12 6 (0.86%) Ruby
13 5 (0.72%) VB.NET
14 4 (0.57%) Objective-C
14 4 (0.57%) Perl
15 3 (0.43%) Bash Shell
16 1 (0.14%) Groovy
Qualifications
1 173 (24.79%) Degree
2 27 (3.87%) Security Cleared
3 26 (3.72%) SC Cleared
4 20 (2.87%) Cisco Certification
5 18 (2.58%) CCNP
6 16 (2.29%) CCNA
7 15 (2.15%) ITIL Certification
8 14 (2.01%) PhD
9 12 (1.72%) PMI Certification
9 12 (1.72%) IBM Certification
10 10 (1.43%) Microsoft Certification
10 10 (1.43%) VMware Certified Professional (VCP)
11 9 (1.29%) CCDP
12 8 (1.15%) ISEB
13 6 (0.86%) PRINCE2 Certification
13 6 (0.86%) MCITP
14 4 (0.57%) DV Cleared
15 3 (0.43%) ICAEW
15 3 (0.43%) MCP
15 3 (0.43%) MCSE
Quality Assurance & Compliance
1 38 (5.44%) QA
2 24 (3.44%) SLA
3 5 (0.72%) Data Quality
4 4 (0.57%) JSP 440
4 4 (0.57%) ISO/IEC 27001
5 3 (0.43%) COBIT
6 2 (0.29%) WAI
7 1 (0.14%) Sarbanes-Oxley
7 1 (0.14%) HIPAA
System Software
1 36 (5.16%) Active Directory
2 21 (3.01%) VMware Infrastructure
3 6 (0.86%) Terminal Server
4 5 (0.72%) vSphere
5 1 (0.14%) Hyper-V
5 1 (0.14%) XenDesktop
Systems Management
1 16 (2.29%) HP UCMDB
2 4 (0.57%) SCCM
2 4 (0.57%) Systems Management Server (SMS)
3 1 (0.14%) NetBackup
Vendors
1 103 (14.76%) Microsoft
2 41 (5.87%) hybris
3 35 (5.01%) Google
4 31 (4.44%) IBM
5 29 (4.15%) Oracle
6 27 (3.87%) Cisco
7 25 (3.58%) VMware
8 23 (3.30%) SAP
9 20 (2.87%) ServiceNow
10 19 (2.72%) Salesforce.com
11 18 (2.58%) Adobe
12 14 (2.01%) ATG
12 14 (2.01%) Demandware
13 10 (1.43%) Facebook
13 10 (1.43%) Twitter
13 10 (1.43%) Rackspace
14 9 (1.29%) Tableau
15 8 (1.15%) i2
16 7 (1.00%) Ericsson
17 6 (0.86%) Cognizant
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 11 hours ago
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Central London / West End
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum
Posted: Yesterday
Fleet, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + excellent benefits
Posted: Yesterday
York, North Yorkshire
Testing Circle Ltd
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
City, London
Nigel Frank International Ltd
Salary: £50000 - £60000 per annum
Posted: Yesterday
London
Marketing Talent
Salary: c£30k + £8k bonus
Posted: Yesterday
Crewe, Cheshire
Assurant Solutions
Salary: Competitive
Posted: 2 days ago
Bracknell, Berkshire
Portal Partnership Ltd
Posted: 2 days ago
Coalville, Leicestershire
IDPP
Salary: benefits package
Posted: 2 days ago
Birmingham, West Midlands (County)
360 Resourcing Solutions
Salary: Up to £140k OTE
Posted: 2 days ago
Staines, Middlesex
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + quartley bonus, car allowance
Posted: 2 days ago
London
Opus Recruitment Solutions Ltd
Salary: £80000 - £120000 per annum, Benefits Bonus & Benefits
Posted: 2 days ago
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 2 days ago
Birmingham, West Midlands (County)
OSM Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Big Red Recruitment
Salary: £22000 - £26000 per annum + Benefits
Posted: 3 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 45,000 - 55,000
Posted: 3 days ago
London
Big Wednesday Digital Ltd
Posted: 3 days ago
City, London
Understanding Recruitment
Salary: £35000.00 - £45000.00 per annum + benefits
Posted: 4 days ago
South East
EXCELerate
Salary: Up to £60k plus Car allowance, Health, Pension
Posted: 4 days ago