The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 571 646 644
Rank change year-on-year
+75 -2
Permanent jobs citing Customer Engagement 304 205 238
As % of all permanent IT jobs located in England 0.31% 0.21% 0.23%
As % of the Processes & Methodologies category 0.37% 0.26% 0.29%
Number of salaries quoted 222 147 194
Average salary £52,500 £55,000 £46,250
Average salary % change year-on-year
-4.54% +18.91%
90% offered a salary of more than £30,000 £36,000 £29,150
10% offered a salary of more than £83,700 £75,000 £75,000
UK excluding London average salary £60,000 £50,000 £45,000
% change year-on-year
+20.00% +11.11%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81768 78776 82778
As % of all permanent IT jobs located in England 82.75% 82.36% 80.15%
Number of salaries quoted 67914 63526 70746
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 30 January 2015.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +41 118 £47,500 -22.44% 27
South East -28 85 £60,000 +20.00% 12
North West +23 39 £45,000 +7.14% 4
East of England +10 28 £52,500 -22.22% 2
South West -14 14 £40,000 +11.11% 4
West Midlands -2 13 £58,000 +78.46% 2
East Midlands +28 10 £62,500 +66.66% 1
Yorkshire -4 9 £60,000 +60.00%
North East - 4 £60,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 142 (25.13%) Finance
2 135 (23.89%) Marketing
3 121 (21.42%) Agile Software Development
4 116 (20.53%) Retail
5 106 (18.76%) Degree
6 87 (15.40%) .NET
7 82 (14.51%) Microsoft
8 80 (14.16%) CRM
9 75 (13.27%) E-Commerce
10 72 (12.74%) HTML
10 72 (12.74%) JavaScript
11 66 (11.68%) SQL Server
12 63 (11.15%) ITIL
13 62 (10.97%) Scrum
14 60 (10.62%) Analytical Skills
15 57 (10.09%) Analytics
15 57 (10.09%) Project Management
15 57 (10.09%) CSS
16 55 (9.73%) Windows
16 55 (9.73%) User Experience
17 54 (9.56%) MS Excel
17 54 (9.56%) Web Services
17 54 (9.56%) SQL
18 52 (9.20%) C#
19 51 (9.03%) Wireless
20 50 (8.85%) Java
21 48 (8.50%) Telecoms
22 47 (8.32%) XML
23 44 (7.79%) PRINCE2
24 41 (7.26%) Financial Institution

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 23 (4.07%) SharePoint
2 19 (3.36%) CMS
3 18 (3.19%) JBoss
4 11 (1.95%) Lync
5 7 (1.24%) SAS
5 7 (1.24%) MS Exchange
6 6 (1.06%) IIS
7 4 (0.71%) Drupal
7 4 (0.71%) WordPress
8 3 (0.53%) Node.js
8 3 (0.53%) SharePoint 2013
8 3 (0.53%) Apache Pig
8 3 (0.53%) Apache
9 2 (0.35%) BizTalk Server
9 2 (0.35%) Confluence
10 1 (0.18%) Magnolia
10 1 (0.18%) SharePoint Server
10 1 (0.18%) GlassFish
10 1 (0.18%) Blackberry Enterprise Server
10 1 (0.18%) Tomcat
Applications
1 54 (9.56%) MS Excel
2 22 (3.89%) MS Office
3 19 (3.36%) SPSS
4 13 (2.30%) MS PowerPoint
5 9 (1.59%) MS Project
6 8 (1.42%) MS Visio
7 4 (0.71%) PowerPivot
8 3 (0.53%) Stata
8 3 (0.53%) Photoshop
9 2 (0.35%) Adobe Creative Suite
10 1 (0.18%) FastStats
10 1 (0.18%) InfoPath
10 1 (0.18%) Adobe Illustrator
10 1 (0.18%) InDesign
Business Applications
1 15 (2.65%) Dynamics CRM
2 8 (1.42%) Magento
3 6 (1.06%) Google Analytics
4 5 (0.88%) Oracle CRM
4 5 (0.88%) Oracle Applications
5 4 (0.71%) Dynamics AX
6 3 (0.53%) Oracle ERP
6 3 (0.53%) PeopleSoft HRMS
6 3 (0.53%) SAP HR
7 2 (0.35%) SAP WM
7 2 (0.35%) SAP Oil and Gas
8 1 (0.18%) Optimost
8 1 (0.18%) Radian6
8 1 (0.18%) SAP CO
8 1 (0.18%) SAP FI
8 1 (0.18%) SAP FI/CO
8 1 (0.18%) Oracle EBS
8 1 (0.18%) SAP CRM
8 1 (0.18%) SAP SD
8 1 (0.18%) Agresso
Cloud Services
1 35 (6.19%) SaaS
2 19 (3.36%) Microsoft Azure
3 14 (2.48%) Office 365
4 11 (1.95%) Cloud Computing
4 11 (1.95%) IaaS
5 9 (1.59%) PaaS
6 7 (1.24%) Terremark
7 2 (0.35%) Google Cloud Platform
7 2 (0.35%) IBM SmartCloud
7 2 (0.35%) Google App Engine
8 1 (0.18%) GitHub
Communications & Networking
1 51 (9.03%) Wireless
2 14 (2.48%) VPN
3 13 (2.30%) Firewall
4 12 (2.12%) LDAP
4 12 (2.12%) DNS
4 12 (2.12%) SSL
5 11 (1.95%) WAN
6 10 (1.77%) LAN
6 10 (1.77%) Internet
7 8 (1.42%) TCP/IP
7 8 (1.42%) LTE
8 7 (1.24%) OpenFlow
8 7 (1.24%) SAN
9 6 (1.06%) Broadband
9 6 (1.06%) F5 BIG-IP LTM
9 6 (1.06%) F5 BIG-IP GTM
10 5 (0.88%) VoIP
11 4 (0.71%) SMS
11 4 (0.71%) DHCP
11 4 (0.71%) ATM
Database & Business Intelligence
1 66 (11.68%) SQL Server
2 30 (5.31%) SQL Server Integration Services
3 24 (4.25%) SQL Server Reporting Services
4 22 (3.89%) Data Mining
4 22 (3.89%) SQL Server 2008
5 21 (3.72%) Big Data
6 13 (2.30%) Data Warehouse
7 11 (1.95%) SQL Server Analysis Services
8 8 (1.42%) DTS
8 8 (1.42%) MySQL
9 7 (1.24%) SQL Server 2012
9 7 (1.24%) QlikView
10 4 (0.71%) Oracle Database
10 4 (0.71%) Relational Database
10 4 (0.71%) Apache Hive
10 4 (0.71%) MongoDB
10 4 (0.71%) Hadoop
11 3 (0.53%) OLAP Cube
11 3 (0.53%) Microsoft Analysis Services
11 3 (0.53%) SQLite
Development Applications
1 30 (5.31%) JIRA
2 15 (2.65%) Team Foundation Server
3 8 (1.42%) Visual Studio
4 7 (1.24%) Jenkins
5 6 (1.06%) Hudson
6 5 (0.88%) Git (software)
6 5 (0.88%) SoapUI
7 4 (0.71%) Xcode
8 2 (0.35%) VSS/SourceSafe
8 2 (0.35%) Fiddler
8 2 (0.35%) Selenium
8 2 (0.35%) Maven
8 2 (0.35%) Axure RP
8 2 (0.35%) Mercurial
9 1 (0.18%) PHPUnit
9 1 (0.18%) RSpec
9 1 (0.18%) JBehave
9 1 (0.18%) Behat
9 1 (0.18%) Cucumber
9 1 (0.18%) Subversion
General
1 142 (25.13%) Finance
2 135 (23.89%) Marketing
3 116 (20.53%) Retail
4 48 (8.50%) Telecoms
5 41 (7.26%) Financial Institution
6 25 (4.42%) Legal
7 19 (3.36%) Advertising
8 15 (2.65%) Billing
9 13 (2.30%) French Language
9 13 (2.30%) Banking
10 12 (2.12%) Manufacturing
11 11 (1.95%) Games
12 10 (1.77%) Electronics
13 7 (1.24%) Japanese Language
13 7 (1.24%) Spanish Language
13 7 (1.24%) Mandarin Language
13 7 (1.24%) German Language
14 4 (0.71%) Pharmaceutical
15 3 (0.53%) Multimedia
16 2 (0.35%) Law
Job Titles
1 132 (23.36%) Developer
2 84 (14.87%) Consultant
3 61 (10.80%) Analyst
4 52 (9.20%) Architect
5 43 (7.61%) Project Manager
6 35 (6.19%) Business Analyst
7 32 (5.66%) .NET Developer
8 29 (5.13%) Senior Developer
9 20 (3.54%) Technical Consultant
9 20 (3.54%) Agile Business Analyst
10 18 (3.19%) ASP.NET Developer
10 18 (3.19%) E-Commerce Business Analyst
11 17 (3.01%) Data Scientist
11 17 (3.01%) Engagement Manager
11 17 (3.01%) Senior Manager
11 17 (3.01%) Web Developer
12 16 (2.83%) Software Engineer
13 15 (2.65%) Delivery Manager
14 14 (2.48%) Solutions Architect
15 12 (2.12%) Applications Developer
Libraries, Frameworks & Software Standards
1 87 (15.40%) .NET
2 72 (12.74%) HTML
3 57 (10.09%) CSS
4 54 (9.56%) Web Services
5 47 (8.32%) XML
6 35 (6.19%) ASP.NET
7 30 (5.31%) SOAP
8 23 (4.07%) .NET Framework
9 22 (3.89%) WCF
10 21 (3.72%) jQuery
10 21 (3.72%) Middleware
11 20 (3.54%) ADO.NET Entity Framework
11 20 (3.54%) HTML5
12 17 (3.01%) LINQ
12 17 (3.01%) .NET Remoting
13 16 (2.83%) COM
14 15 (2.65%) ASP.NET Web Forms
15 13 (2.30%) CSS3
15 13 (2.30%) JSON
16 12 (2.12%) XSD
Miscellaneous
1 60 (10.62%) Analytical Skills
2 55 (9.73%) User Experience
3 25 (4.42%) Mathematics
4 24 (4.25%) Computer Science
4 24 (4.25%) Statistics
5 16 (2.83%) Enterprise Software
6 14 (2.48%) Social Media
6 14 (2.48%) iPad
7 13 (2.30%) Algorithms
8 12 (2.12%) Management Information System
8 12 (2.12%) Data Structures
8 12 (2.12%) Digital Media
9 11 (1.95%) Physics
9 11 (1.95%) Artificial Intelligence
9 11 (1.95%) Neural Network
10 10 (1.77%) CMDB
10 10 (1.77%) Mobile App
11 8 (1.42%) Economics
12 6 (1.06%) PMI
12 6 (1.06%) FMCG
Operating Systems
1 55 (9.73%) Windows
2 37 (6.55%) Linux
3 13 (2.30%) Apple iOS
3 13 (2.30%) Android
4 7 (1.24%) UNIX
Processes & Methodologies
1 121 (21.42%) Agile Software Development
2 80 (14.16%) CRM
3 75 (13.27%) E-Commerce
4 63 (11.15%) ITIL
5 62 (10.97%) Scrum
6 57 (10.09%) Analytics
6 57 (10.09%) Project Management
7 44 (7.79%) PRINCE2
8 40 (7.08%) Risk Management
9 39 (6.90%) Business Analysis
10 37 (6.55%) Stakeholder Management
11 35 (6.19%) Data Modelling
12 34 (6.02%) B2C
13 29 (5.13%) Service Management
14 28 (4.96%) MVC
15 26 (4.60%) Integration Testing
15 26 (4.60%) Line Management
16 25 (4.42%) People Management
16 25 (4.42%) Business Development
16 25 (4.42%) B2B
Programming Languages
1 72 (12.74%) JavaScript
2 54 (9.56%) SQL
3 52 (9.20%) C#
4 50 (8.85%) Java
5 34 (6.02%) PHP
6 31 (5.49%) T-SQL
7 28 (4.96%) Python
8 26 (4.60%) VB
9 17 (3.01%) R
10 15 (2.65%) C++
11 14 (2.48%) C
12 13 (2.30%) MATLAB
13 10 (1.77%) Ruby
14 9 (1.59%) XPath
15 8 (1.42%) Perl
16 6 (1.06%) VBA
17 4 (0.71%) Objective-C
17 4 (0.71%) Scala
18 3 (0.53%) PowerShell
19 2 (0.35%) ABAP
Qualifications
1 106 (18.76%) Degree
2 25 (4.42%) Security Cleared
3 23 (4.07%) SC Cleared
4 13 (2.30%) PhD
5 11 (1.95%) ITIL Certification
6 9 (1.59%) PMI Certification
7 8 (1.42%) Microsoft Certification
8 7 (1.24%) PMP
9 5 (0.88%) CCNP
9 5 (0.88%) Cisco Certification
10 4 (0.71%) MBA
11 3 (0.53%) VMware Certified Professional (VCP)
11 3 (0.53%) ICAEW
11 3 (0.53%) PRINCE2 Practitioner
11 3 (0.53%) Chartered Engineer
11 3 (0.53%) CIPFA
11 3 (0.53%) CIMA
11 3 (0.53%) ACCA
11 3 (0.53%) CCNA
12 2 (0.35%) CCDP
Quality Assurance & Compliance
1 26 (4.60%) SLA
2 15 (2.65%) QA
3 2 (0.35%) WAI
3 2 (0.35%) Data Quality
System Software
1 17 (3.01%) VMware Infrastructure
2 11 (1.95%) Active Directory
3 2 (0.35%) vSphere
3 2 (0.35%) Hyper-V
Systems Management
1 10 (1.77%) HP UCMDB
2 5 (0.88%) Systems Management Server (SMS)
3 2 (0.35%) SCCM
4 1 (0.18%) BMC PATROL
Vendors
1 82 (14.51%) Microsoft
2 30 (5.31%) Oracle
3 24 (4.25%) Salesforce.com
4 20 (3.54%) VMware
4 20 (3.54%) Google
5 18 (3.19%) SAP
5 18 (3.19%) hybris
6 14 (2.48%) Cisco
7 13 (2.30%) IBM
8 11 (1.95%) HP
9 10 (1.77%) ServiceNow
9 10 (1.77%) F5
10 9 (1.59%) Facebook
11 8 (1.42%) EMC
12 7 (1.24%) Demandware
12 7 (1.24%) Rackspace
13 6 (1.06%) Cognizant
13 6 (1.06%) NetApp
13 6 (1.06%) Juniper
13 6 (1.06%) Adobe
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 10 hours ago
West London
RecruitmentRevolution.com Limited
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
London
Stafford-Sharp Associates
Salary: From £60,000 to £85,000 per annum + Commission
Posted: Yesterday
City, London
SEC Recruitment Limited
Salary: £35000 - £40000 per annum + Bonus + Benefits
Posted: Yesterday
West Midlands
McGregor Boyall
Salary: £30000.00 - £40000.00 per annum + excellent benefits
Posted: Yesterday
Central London / West End
Cognizant
Posted: Yesterday
City, London
Experis Ltd
Salary: £25000 - £31000 per annum + excellent benefits
Posted: Yesterday
Brighton, East Sussex
Search Consultancy
Salary: package
Posted: 2 days ago
Bristol, Avon
Digitech Resourcing Ltd
Salary: From £80,000 to £110,000 per annum
Posted: 3 days ago
City, London
Mortimer Spinks
Salary: £50000 - £60000 per annum + + Benefits
Posted: 3 days ago
Barrow-In-Furness, Cumbria
BAE Systems
Salary: Competitive
Posted: 4 days ago
South East
EXCELerate
Salary: circa £60k & Bonus, Car, Health, Pension, Life
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £65000 - £80000 per annum + ben+ training
Posted: 4 days ago
South East
EXCELerate
Salary: £60k plus Bonus, Car Allowance, Corporate Benefits
Posted: 4 days ago
London
Big Wednesday Digital Ltd
Posted: 4 days ago
Reading, Berkshire
JM
Salary: £60000 - £65000 per annum + Bonus + Company car + Benefits
Posted: 5 days ago
Guildford, Surrey
set2recruit
Salary: From £35,000 to £65,000 per annum
Posted: 5 days ago
Bolton, Lancashire
Adria Solutions Ltd
Salary: £30000 - £50000 per annum + Fantastic Benefits
Posted: 5 days ago
Berkshire
Nationwide People Ltd
Salary: £400 - £475 Per Day
Posted: 5 days ago
Richmond, Surrey
Understanding Recruitment
Salary: £70000 - £80000 per annum + benefits
Posted: 6 days ago