The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Customer Engagement
Rank 645 662 751
Rank change year-on-year
+17 +89
Permanent jobs citing Customer Engagement 207 225 128
As % of all permanent IT jobs located in England 0.201% 0.199% 0.105%
As % of the Processes & Methodologies category 0.263% 0.265% 0.143%
Number of salaries quoted 146 177 95
Average salary £47,500 £55,000 £51,500
Average salary % change year-on-year
-13.63% +6.79%
90% offered a salary of more than £25,000 £32,000 £25,500
10% offered a salary of more than £75,000 £89,250 £80,000
UK excluding London average salary £40,000 £47,500 £45,000
% change year-on-year
-15.78% +5.55%
All Processes & Methodologies
England
Permanent IT job ads with a match in the
Processes & Methodologies category
78812 84751 89483
As % of all permanent IT jobs located in England 76.41% 75.02% 73.49%
Number of salaries quoted 65479 72596 75585
Average salary £46,500 £47,500 £47,500
Average salary % change year-on-year
-2.10% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Customer Engagement Jobs Demand Trend

Customer Engagement
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

England Customer Engagement Salary Trend

Customer Engagement
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 18 June 2013.

England Customer Engagement Salary Histogram

Customer Engagement
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +52 74 £55,000 -4.34% 7
South East -40 46 £50,000 -16.66% 1
East of England +18 28 £32,500 +30.00%
West Midlands -17 19 £25,000 -37.50%
North West +8 13 £45,000 +5.88% 2
South West +4 11 £47,500 +26.66% 1
Midlands - 11 £85,000 -
Yorkshire -13 4 £55,000 -26.66% 1
North East - 1 £60,000 -
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 120 (26.73%) Project Management
1 120 (26.73%) Finance
2 90 (20.04%) Marketing
3 71 (15.81%) Cisco
4 67 (14.92%) Business Intelligence
5 58 (12.92%) Degree
6 57 (12.69%) Change Management
7 54 (12.03%) HP
8 53 (11.80%) Cisco Certification
9 52 (11.58%) E-Commerce
10 49 (10.91%) Microsoft
11 48 (10.69%) Cisco ASA
12 46 (10.24%) SQL
13 40 (8.909%) HTML
13 40 (8.909%) SQL Server
14 39 (8.686%) Oracle
14 39 (8.686%) Windows
15 37 (8.241%) ITIL
15 37 (8.241%) Network Security
16 36 (8.018%) XML
16 36 (8.018%) JavaScript
16 36 (8.018%) .NET
16 36 (8.018%) Wireless
17 35 (7.795%) Management Information System
17 35 (7.795%) CCNP
17 35 (7.795%) Social Media
18 34 (7.572%) Cisco Nexus
18 34 (7.572%) Check Point Certification
18 34 (7.572%) MS Excel
18 34 (7.572%) WLAN

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Development
1 40 (8.909%) HTML
2 36 (8.018%) .NET
2 36 (8.018%) XML
3 29 (6.459%) CSS
4 28 (6.236%) jQuery
5 21 (4.677%) Web Services
6 18 (4.009%) HTML5
7 16 (3.563%) XHTML
8 14 (3.118%) Ajax
9 12 (2.673%) ASP.NET
9 12 (2.673%) CSS3
10 11 (2.450%) REST
11 9 (2.004%) EDI
12 8 (1.782%) .NET Framework
12 8 (1.782%) SOAP
13 7 (1.559%) XSLT
13 7 (1.559%) Flash
13 7 (1.559%) JSON
13 7 (1.559%) Silverlight
14 5 (1.114%) J2EE
Application Platforms
1 18 (4.009%) Blackberry Enterprise Server
2 12 (2.673%) CMS
3 11 (2.450%) SharePoint
4 7 (1.559%) MS Exchange
4 7 (1.559%) SAS
5 6 (1.336%) SharePoint Server
5 6 (1.336%) ESB
5 6 (1.336%) Drupal
6 5 (1.114%) BizTalk Server
7 3 (0.668%) Apache
7 3 (0.668%) Tomcat
8 2 (0.445%) IIS
8 2 (0.445%) Magento
9 1 (0.223%) Mule
9 1 (0.223%) Exstream Dialogue
Applications
1 34 (7.572%) MS Excel
2 18 (4.009%) MS Office
3 13 (2.895%) Photoshop
4 9 (2.004%) MS Project
4 9 (2.004%) Adobe Illustrator
4 9 (2.004%) Spreadsheet
5 5 (1.114%) MS PowerPoint
6 4 (0.891%) SPSS
6 4 (0.891%) Fireworks
7 3 (0.668%) FastStats
8 2 (0.445%) InDesign
9 1 (0.223%) DOC1
9 1 (0.223%) Adobe After Effects
9 1 (0.223%) PrintSoft PReS
Business Applications
1 5 (1.114%) Oracle Financials
2 3 (0.668%) BASE24
2 3 (0.668%) Dynamics AX
3 1 (0.223%) Google Analytics
3 1 (0.223%) Summit
3 1 (0.223%) Exstream
Communications & Networking
1 48 (10.69%) Cisco ASA
2 37 (8.241%) Network Security
3 36 (8.018%) Wireless
4 34 (7.572%) Cisco Nexus
4 34 (7.572%) WLAN
5 17 (3.786%) Internet
6 16 (3.563%) Firewall
6 16 (3.563%) FTP
7 14 (3.118%) ISDN
7 14 (3.118%) DSL
7 14 (3.118%) SNMP
8 13 (2.895%) Cisco PIX
9 6 (1.336%) LAN
10 4 (0.891%) Unified Communications
10 4 (0.891%) Wireless Security
11 3 (0.668%) VoIP
11 3 (0.668%) ATM
11 3 (0.668%) HTTP
11 3 (0.668%) SAN
12 2 (0.445%) BSS
Database & Business Intelligence
1 40 (8.909%) SQL Server
2 19 (4.232%) Oracle BI EE
3 16 (3.563%) TOAD
4 14 (3.118%) QlikView
5 10 (2.227%) Data Warehouse
6 9 (2.004%) RDBMS
7 8 (1.782%) MySQL
8 5 (1.114%) Data Mining
8 5 (1.114%) Big Data
9 4 (0.891%) Oracle Reports
9 4 (0.891%) CorVu
10 3 (0.668%) NoSQL
10 3 (0.668%) MS Access
11 2 (0.445%) BusinessObjects
11 2 (0.445%) Oracle Exadata
11 2 (0.445%) SQL Server Reporting Services
11 2 (0.445%) SQL Server Integration Services
12 1 (0.223%) SQL Server 2008
12 1 (0.223%) DB2
Development Applications
1 9 (2.004%) Dreamweaver
2 6 (1.336%) Visual Studio
2 6 (1.336%) Axure RP
3 5 (1.114%) Balsamiq Mockups
3 5 (1.114%) Talend Open Studio
4 3 (0.668%) VSS/SourceSafe
4 3 (0.668%) JUnit
5 2 (0.445%) Ant
5 2 (0.445%) Oracle Forms
5 2 (0.445%) Subversion
5 2 (0.445%) Maven
5 2 (0.445%) Git (software)
5 2 (0.445%) Mocha
6 1 (0.223%) JIRA
General
1 120 (26.73%) Finance
2 90 (20.04%) Marketing
3 25 (5.568%) Retail
4 23 (5.122%) Telecoms
5 15 (3.341%) Publishing
5 15 (3.341%) Banking
6 10 (2.227%) Back Office
6 10 (2.227%) Manufacturing
7 9 (2.004%) Legal
8 7 (1.559%) French Language
8 7 (1.559%) German Language
9 5 (1.114%) Games
9 5 (1.114%) Electronics
10 4 (0.891%) Aerospace
10 4 (0.891%) Military
11 3 (0.668%) Multimedia
11 3 (0.668%) Advertising
12 2 (0.445%) Retail Banking
13 1 (0.223%) Arabic Language
13 1 (0.223%) Pharmaceutical
Job Titles
1 60 (13.36%) Architect
2 56 (12.47%) Consultant
3 48 (10.69%) Solutions Architect
4 46 (10.24%) Analyst
5 40 (8.909%) Developer
6 33 (7.350%) Business Analyst
7 29 (6.459%) Product Manager
8 24 (5.345%) Project Manager
9 17 (3.786%) Security Consultant
9 17 (3.786%) Designer
10 16 (3.563%) Network Consultant
11 15 (3.341%) Network Engineer
12 14 (3.118%) Web Developer
12 14 (3.118%) Head of Business Intelligence
13 13 (2.895%) Front-End Developer
13 13 (2.895%) Cisco Engineer
14 12 (2.673%) Cisco Network Engineer
14 12 (2.673%) Marketing Manager
14 12 (2.673%) Development Manager
15 11 (2.450%) Senior Manager
Miscellaneous
1 35 (7.795%) Management Information System
1 35 (7.795%) Social Media
2 16 (3.563%) Mobile App
3 10 (2.227%) SaaS
4 9 (2.004%) W3C
5 8 (1.782%) Enterprise Software
6 7 (1.559%) Speech Recognition
6 7 (1.559%) Graphic Design
7 6 (1.336%) Computer Science
7 6 (1.336%) Data Integration
8 5 (1.114%) Open Source
8 5 (1.114%) Digital Media
8 5 (1.114%) Web 2.0
9 4 (0.891%) Copywriting
9 4 (0.891%) Mathematics
9 4 (0.891%) N-Tier
9 4 (0.891%) Motion Graphics
10 3 (0.668%) Mobile Payment
10 3 (0.668%) Hedge funds
10 3 (0.668%) SWIFT
Operating Systems
1 39 (8.686%) Windows
2 23 (5.122%) UNIX
3 11 (2.450%) Linux
4 7 (1.559%) Windows Server 2003
5 5 (1.114%) Windows Server 2008
6 3 (0.668%) Windows 7
7 2 (0.445%) Windows 8
7 2 (0.445%) Windows XP
7 2 (0.445%) Solaris
8 1 (0.223%) AIX
8 1 (0.223%) Android
8 1 (0.223%) Apple iOS
Processes & Methodologies
1 120 (26.73%) Project Management
2 67 (14.92%) Business Intelligence
3 57 (12.69%) Change Management
4 52 (11.58%) E-Commerce
5 37 (8.241%) ITIL
6 34 (7.572%) Stakeholder Management
7 31 (6.904%) Service Delivery
7 31 (6.904%) Web Development
8 27 (6.013%) Data Analysis
9 26 (5.791%) Service Management
9 26 (5.791%) SEO
10 23 (5.122%) PRINCE2
11 22 (4.900%) Business Analysis
11 22 (4.900%) Analytics
12 18 (4.009%) Product Management
12 18 (4.009%) Business Development
12 18 (4.009%) B2B
13 17 (3.786%) Use Case
14 16 (3.563%) Digital Marketing
15 15 (3.341%) Market Research
Programming Languages
1 46 (10.24%) SQL
2 36 (8.018%) JavaScript
3 28 (6.236%) Java
4 12 (2.673%) C#
5 10 (2.227%) PHP
6 6 (1.336%) C
6 6 (1.336%) VB.NET
7 5 (1.114%) VB
7 5 (1.114%) PowerShell
8 4 (0.891%) ActionScript 3.0
8 4 (0.891%) ActionScript
8 4 (0.891%) C++
9 3 (0.668%) Perl
9 3 (0.668%) FoxPro (VFP)
9 3 (0.668%) Apex Code
9 3 (0.668%) XAML
9 3 (0.668%) VB6
9 3 (0.668%) Ruby
10 2 (0.445%) XPath
10 2 (0.445%) Groovy
Qualifications
1 58 (12.92%) Degree
2 53 (11.80%) Cisco Certification
3 35 (7.795%) CCNP
4 34 (7.572%) Check Point Certification
4 34 (7.572%) CCSE
5 22 (4.900%) Security Cleared
6 18 (4.009%) CCNA
7 14 (3.118%) DV Cleared
8 6 (1.336%) SC Cleared
9 5 (1.114%) PRINCE2 Certification
10 4 (0.891%) PRINCE2 Practitioner
11 3 (0.668%) CFA
11 3 (0.668%) ITIL Certification
11 3 (0.668%) CCDA
12 2 (0.445%) PhD
12 2 (0.445%) MBA
13 1 (0.223%) CIPD
13 1 (0.223%) MCITP
13 1 (0.223%) ACCA
13 1 (0.223%) CIMA
Quality Assurance & Compliance
1 16 (3.563%) SLA
2 15 (3.341%) QA
3 3 (0.668%) Data Quality
4 1 (0.223%) PCI DSS
4 1 (0.223%) ISO/IEC 27001
System Software
1 11 (2.450%) Active Directory
2 4 (0.891%) VMware Infrastructure
3 3 (0.668%) Terminal Services
4 2 (0.445%) VMware ESXi
4 2 (0.445%) Hyper-V
5 1 (0.223%) XenApp
5 1 (0.223%) XenServer
5 1 (0.223%) XenDesktop
5 1 (0.223%) Microsoft App-V
Systems Management
1 14 (3.118%) OpenView
1 14 (3.118%) CiscoWorks
1 14 (3.118%) Nagios
2 4 (0.891%) MOM
2 4 (0.891%) Cisco CUCM
3 2 (0.445%) SCCM
Vendors
1 71 (15.81%) Cisco
2 54 (12.03%) HP
3 49 (10.91%) Microsoft
4 39 (8.686%) Oracle
5 34 (7.572%) CheckPoint
5 34 (7.572%) Sourcefire
5 34 (7.572%) Fortinet
5 34 (7.572%) ProCurve
6 16 (3.563%) Business Objects
7 14 (3.118%) SolarWinds
8 10 (2.227%) Twitter
8 10 (2.227%) VMware
9 9 (2.004%) Adobe
9 9 (2.004%) Citrix
9 9 (2.004%) Google
9 9 (2.004%) Netezza
10 8 (1.782%) Thunderhead
10 8 (1.782%) Teradata
11 7 (1.559%) Facebook
12 5 (1.114%) Talend
Fareham, Hampshire
Java, MS SQL, Windows, Unix Location: near Whiteley, Segensworth, Hamble, Fareham, Southampton circa £38k + Pension, Healthcare, 25 days annual leave An exciting new opportunity to join a market...
Spectrum IT Recruitment (South) Ltd
Salary: £33000 - £38000 per annum
Posted: 17 June 2013
London
Part of a large multinational US parent company, my client is one of the foremost providers of Business Intelligence and Data Quality software in the UK. As part...
Salary: £70000 - £140000 per annum + Full Bens + £7K Car Allowance
Posted: 5 June 2013
Lancashire, North West
Undertake root cause analysis... Determine solutions - including provision of impact assessments / estimates, documentation, coding, testing and implementation (NB - UAT and release to production is undertaken by other ITS...
Capita Resourcing
Salary: £25000.00 - £35000.00 per annum
Posted: 29 May 2013
London
Demonstrate a strong understanding of the wireless industry and the company's business and products. - Create and maintain strong lasting partner relationships built on Customer engagement, commitment, and...
EURO CONSULTING LTD
Posted: 13 June 2013
Lancashire, North West
Undertake root cause analysis... Determine solutions - including provision of impact assessments / estimates, documentation, coding, testing and implementation (NB - UAT and release to production is undertaken by other ITS...
Capita Resourcing
Salary: £35000.00 - £45000.00 per annum
Posted: 29 May 2013
London
Salt
Salary: £40000 - £50000 per annum
Posted: 13 June 2013
London
Computer Futures
Salary: £35000 - £40000 per annum
Posted: 7 June 2013
London
Computer Futures
Salary: £35000 - £40000 per annum
Posted: 13 June 2013
Market Harborough, Leicestershire
Holmes Media (UK) LImited
Salary: From £25,000 to £28,000 per annum
Posted: 24 May 2013
London
Aspire Data Recruitment
Salary: 60000
Posted: 4 June 2013
Leeds, Yorkshire
Aspire Data Recruitment
Salary: 30000
Posted: 21 May 2013
London
Salt
Salary: £50000 - £60000 per annum
Posted: 13 June 2013
View Customer Engagement jobs Nationwide