The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 503 502 561
Rank change year-on-year
-1 +59
Permanent jobs citing Customer Engagement 506 505 457
As % of all permanent IT jobs located in England 0.52% 0.49% 0.41%
As % of the Processes & Methodologies category 0.60% 0.57% 0.48%
Number of salaries quoted 355 336 329
Average salary £50,000 £55,000 £55,000
Average salary % change year-on-year
-9.09% -
90% offered a salary of more than £37,500 £28,150 £35,000
10% offered a salary of more than £85,000 £84,250 £75,000
UK excluding London average salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
84807 88626 95372
As % of all permanent IT jobs located in England 87.67% 85.87% 85.39%
Number of salaries quoted 71270 72374 77544
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 30 April 2016.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -11 139 £60,000 - 21
South East +11 126 £50,000 -13.04% 9
West Midlands +64 118 £50,000 +5.26% 5
South West +8 35 £56,250 +50.00% 5
North West -23 30 £42,750 -14.50% 7
Yorkshire +22 21 £42,000 -15.15%
East Midlands -1 17 £80,000 +6.66%
East of England +5 11 £50,000 +5.26% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 30 April 2016, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 240 (27.78%) Presales
2 183 (21.18%) Project Management
3 169 (19.56%) Degree
4 165 (19.10%) Finance
5 146 (16.90%) Marketing
6 138 (15.97%) Agile Software Development
7 132 (15.28%) Data Centre
8 130 (15.05%) ITIL
9 129 (14.93%) SQL
10 124 (14.35%) CRM
11 123 (14.24%) Analytics
12 122 (14.12%) SQL Server
13 105 (12.15%) Amazon AWS
14 94 (10.88%) Microsoft
14 94 (10.88%) Service Delivery
15 93 (10.76%) Cisco
16 89 (10.30%) Oracle
17 86 (9.95%) Stakeholder Management
17 86 (9.95%) Microsoft Azure
18 84 (9.72%) HP
19 83 (9.61%) VMware
20 82 (9.49%) Service Management
21 81 (9.38%) Management Information System
22 78 (9.03%) Business Development
23 75 (8.68%) PRINCE2
24 71 (8.22%) IBM
25 70 (8.10%) Computer Science
26 69 (7.99%) VMware Infrastructure
27 67 (7.75%) JavaScript
27 67 (7.75%) Software Engineering

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 30 April 2016, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 30 (3.47%) Apache Spark
2 29 (3.36%) JBoss
3 24 (2.78%) nginx
3 24 (2.78%) OpenStack
4 16 (1.85%) Elasticsearch
5 10 (1.16%) CMS
5 10 (1.16%) Node.js
6 8 (0.93%) MS Exchange
6 8 (0.93%) Skype for Business
7 7 (0.81%) SAS
8 6 (0.69%) WebSphere
9 4 (0.46%) SharePoint
9 4 (0.46%) Tomcat
10 3 (0.35%) Confluence
10 3 (0.35%) IIS
11 2 (0.23%) GlassFish
11 2 (0.23%) Liferay
11 2 (0.23%) Tuxedo
11 2 (0.23%) Umbraco
12 1 (0.12%) Apache
Applications
1 45 (5.21%) MS Excel
2 16 (1.85%) MS Office
3 11 (1.27%) MS Visio
4 9 (1.04%) MS PowerPoint
5 6 (0.69%) Photoshop
6 4 (0.46%) MS Project
7 3 (0.35%) Adobe Illustrator
8 2 (0.23%) SPSS
9 1 (0.12%) Adobe Creative Suite
9 1 (0.12%) Adobe Premiere
9 1 (0.12%) Final Cut Pro
9 1 (0.12%) OmniGraffle
Business Applications
1 28 (3.24%) Remedy ITSM
2 15 (1.74%) Dynamics CRM
3 11 (1.27%) Unica
4 10 (1.16%) FastStats
5 9 (1.04%) Adobe Campaign
6 8 (0.93%) SAP Oil and Gas
7 7 (0.81%) SAP Business One
8 5 (0.58%) Oracle BPM
8 5 (0.58%) SAP CO
8 5 (0.58%) SAP FI
8 5 (0.58%) SAP FI/CO
8 5 (0.58%) SAP MM
8 5 (0.58%) SAP PS
8 5 (0.58%) SAP SD
9 4 (0.46%) Eloqua
9 4 (0.46%) Infor M3
9 4 (0.46%) Payment Gateway
9 4 (0.46%) SAP CRM
10 1 (0.12%) Oracle EBS R12
10 1 (0.12%) SAP hybris
Cloud Services
1 105 (12.15%) Amazon AWS
2 86 (9.95%) Microsoft Azure
3 46 (5.32%) Amazon EC2
4 41 (4.75%) IaaS
4 41 (4.75%) PaaS
5 37 (4.28%) SaaS
6 21 (2.43%) Office 365
7 12 (1.39%) Heroku
8 11 (1.27%) Cloud Computing
9 9 (1.04%) Google Analytics
10 6 (0.69%) Amazon S3
11 2 (0.23%) AdWords
11 2 (0.23%) Force.com
11 2 (0.23%) GitHub
11 2 (0.23%) Sage Pay
12 1 (0.12%) Adobe Analytics
12 1 (0.12%) eCircle
12 1 (0.12%) OneDrive
12 1 (0.12%) Yammer
Communications & Networking
1 55 (6.37%) Firewall
2 43 (4.98%) DNS
3 37 (4.28%) TCP/IP
4 34 (3.94%) LAN
4 34 (3.94%) WAN
5 27 (3.13%) Internet
6 21 (2.43%) VPN
7 19 (2.20%) SAN
8 13 (1.50%) Wireless
9 12 (1.39%) VLAN
10 11 (1.27%) IPsec
10 11 (1.27%) MPLS
11 10 (1.16%) BGP
11 10 (1.16%) DSLAM
12 9 (1.04%) 2G
12 9 (1.04%) 3G
12 9 (1.04%) GPON
12 9 (1.04%) IPv6
12 9 (1.04%) RSVP
12 9 (1.04%) VPLS
Database & Business Intelligence
1 122 (14.12%) SQL Server
2 59 (6.83%) Hadoop
3 49 (5.67%) Big Data
4 48 (5.56%) DB2
5 42 (4.86%) MySQL
6 39 (4.51%) PostgreSQL
7 38 (4.40%) Relational Database
8 35 (4.05%) Apache Cassandra
9 19 (2.20%) Data Warehouse
10 18 (2.08%) MongoDB
11 15 (1.74%) SQL Server Reporting Services
12 14 (1.62%) NoSQL
13 13 (1.50%) Oracle Reports
14 10 (1.16%) Neo4j
14 10 (1.16%) SQL Server 2008
15 9 (1.04%) SAP HANA
15 9 (1.04%) SQL Server Integration Services
16 8 (0.93%) Data Mining
16 8 (0.93%) Redis
17 5 (0.58%) MariaDB
Development Applications
1 25 (2.89%) Jenkins
2 24 (2.78%) Atlassian Bamboo
3 11 (1.27%) Git (software)
4 7 (0.81%) Jasmine
5 6 (0.69%) Maven
6 5 (0.58%) JIRA
6 5 (0.58%) Selenium
7 3 (0.35%) Ant
7 3 (0.35%) Gradle
7 3 (0.35%) Subversion
8 2 (0.23%) Bitbucket
8 2 (0.23%) Grunt
8 2 (0.23%) gulp
8 2 (0.23%) jMock
8 2 (0.23%) JUnit
8 2 (0.23%) Visual Studio
9 1 (0.12%) Axure RP
9 1 (0.12%) Balsamiq Mockups
9 1 (0.12%) Mocha
9 1 (0.12%) Protractor
General
1 165 (19.10%) Finance
2 146 (16.90%) Marketing
3 56 (6.48%) Retail
4 49 (5.67%) Telecoms
5 47 (5.44%) Publishing
6 36 (4.17%) Banking
7 27 (3.13%) Legal
8 15 (1.74%) Manufacturing
9 14 (1.62%) Electronics
10 11 (1.27%) Advertising
11 7 (0.81%) German Language
11 7 (0.81%) Pharmaceutical
12 5 (0.58%) Aerospace
12 5 (0.58%) Automotive
12 5 (0.58%) French Language
13 4 (0.46%) Billing
13 4 (0.46%) Games
13 4 (0.46%) Law
13 4 (0.46%) Multimedia
14 3 (0.35%) Local Government
Job Titles
1 170 (19.68%) Architect
2 138 (15.97%) Consultant
3 135 (15.63%) Solutions Architect
4 94 (10.88%) Developer
5 71 (8.22%) Project Manager
6 51 (5.90%) Analyst
7 45 (5.21%) IT Manager
8 40 (4.63%) Product Manager
9 36 (4.17%) Cloud Architect
9 36 (4.17%) Cloud Solutions Architect
10 35 (4.05%) Java Developer
11 32 (3.70%) C# Developer
12 31 (3.59%) Data Scientist
13 30 (3.47%) Implementation Manager
13 30 (3.47%) Senior Data Scientist
14 28 (3.24%) Implementation Project Manager
14 28 (3.24%) ITSM Project Manager
14 28 (3.24%) Project Implementation Manager
15 26 (3.01%) IT Services Manager
15 26 (3.01%) Software Consultant
Libraries, Frameworks & Software Standards
1 62 (7.18%) Web Services
2 55 (6.37%) .NET
3 53 (6.13%) HTML
4 46 (5.32%) CSS
5 33 (3.82%) ASP.NET
6 22 (2.55%) jQuery
7 19 (2.20%) XML
8 16 (1.85%) Java EE
8 16 (1.85%) Ruby on Rails
9 15 (1.74%) J2EE
10 14 (1.62%) ASP.NET Web Forms
11 13 (1.50%) AngularJS
11 13 (1.50%) Ember.js
11 13 (1.50%) HTML5
11 13 (1.50%) RESTful
12 12 (1.39%) REST
12 12 (1.39%) Visualforce
13 11 (1.27%) SOAP
14 10 (1.16%) Ajax
14 10 (1.16%) JSON
Miscellaneous
1 132 (15.28%) Data Centre
2 81 (9.38%) Management Information System
3 70 (8.10%) Computer Science
4 66 (7.64%) Analytical Skills
5 58 (6.71%) User Experience
6 54 (6.25%) Visualisation
7 43 (4.98%) Social Media
8 42 (4.86%) CMDB
9 35 (4.05%) Digital Media
10 34 (3.94%) Enterprise Software
11 31 (3.59%) Mobile App
12 30 (3.47%) Algorithms
13 12 (1.39%) NHS
14 11 (1.27%) Fintech
15 10 (1.16%) IPTV
16 8 (0.93%) Blog
16 8 (0.93%) Data Integration
17 7 (0.81%) Driving Licence
17 7 (0.81%) FlexPod
17 7 (0.81%) Replication
Operating Systems
1 62 (7.18%) Linux
2 39 (4.51%) Windows
3 23 (2.66%) Apple iOS
4 19 (2.20%) Android
4 19 (2.20%) CentOS
5 12 (1.39%) Ubuntu
6 11 (1.27%) Red Hat Enterprise Linux
6 11 (1.27%) Unix
6 11 (1.27%) Windows Server
7 6 (0.69%) AIX
7 6 (0.69%) Solaris
8 5 (0.58%) Windows Server 2003
8 5 (0.58%) Windows Server 2008
9 4 (0.46%) SUSE
9 4 (0.46%) SUSE Linux Enterprise Server
10 3 (0.35%) Mac OS X
11 2 (0.23%) Debian
12 1 (0.12%) HPUX
12 1 (0.12%) Windows Server 2012
Processes & Methodologies
1 240 (27.78%) Presales
2 183 (21.18%) Project Management
3 138 (15.97%) Agile Software Development
4 130 (15.05%) ITIL
5 124 (14.35%) CRM
6 123 (14.24%) Analytics
7 94 (10.88%) Service Delivery
8 86 (9.95%) Stakeholder Management
9 82 (9.49%) Service Management
10 78 (9.03%) Business Development
11 75 (8.68%) PRINCE2
12 67 (7.75%) Software Engineering
13 62 (7.18%) Continuous Improvement
14 61 (7.06%) ITIL V3
15 59 (6.83%) Scrum
16 58 (6.71%) Line Management
17 57 (6.60%) Technical Architecture
18 56 (6.48%) TOGAF
19 54 (6.25%) Data Protection
20 53 (6.13%) Data Visualisation
Programming Languages
1 129 (14.93%) SQL
2 67 (7.75%) JavaScript
3 58 (6.71%) Python
4 50 (5.79%) Java
4 50 (5.79%) Ruby
5 40 (4.63%) C#
6 33 (3.82%) R
7 31 (3.59%) Perl
8 12 (1.39%) Apex Code
9 9 (1.04%) C
9 9 (1.04%) C++
10 7 (0.81%) Scala
11 6 (0.69%) PHP
11 6 (0.69%) PowerShell
12 5 (0.58%) Go
12 5 (0.58%) VB
13 3 (0.35%) Objective-C
13 3 (0.35%) T-SQL
13 3 (0.35%) VBA
14 1 (0.12%) PL/SQL
Qualifications
1 169 (19.56%) Degree
2 45 (5.21%) PMI Certification
2 45 (5.21%) PMP
3 41 (4.75%) ISEB
4 31 (3.59%) Cisco Certification
5 27 (3.13%) Security Cleared
6 21 (2.43%) CCIE
7 18 (2.08%) CISSP
7 18 (2.08%) SC Cleared
8 17 (1.97%) CISM
9 15 (1.74%) CCNA
10 14 (1.62%) CISA
11 13 (1.50%) CCNP
12 10 (1.16%) CLAS
13 8 (0.93%) NCDA
13 8 (0.93%) NCIE
13 8 (0.93%) VCP5
13 8 (0.93%) VCP6
13 8 (0.93%) VMware Certified Professional (VCP)
14 7 (0.81%) Microsoft Certification
Quality Assurance & Compliance
1 30 (3.47%) ISO/IEC 27001
2 24 (2.78%) PCI DSS
3 16 (1.85%) ISO 9001
3 16 (1.85%) SLA
4 14 (1.62%) QA
5 13 (1.50%) Data Quality
6 1 (0.12%) BS25999
6 1 (0.12%) COBIT
6 1 (0.12%) HMG Security Policy Framework
6 1 (0.12%) ISO19770
6 1 (0.12%) ISO27002
System Software
1 69 (7.99%) VMware Infrastructure
2 31 (3.59%) Docker
3 21 (2.43%) Hyper-V
4 18 (2.08%) Active Directory
5 14 (1.62%) vSphere
6 9 (1.04%) VMware ESX
7 6 (0.69%) Microsoft App-V
7 6 (0.69%) XenApp
7 6 (0.69%) XenDesktop
8 5 (0.58%) Microsoft Virtual Server
8 5 (0.58%) Xen
8 5 (0.58%) XenServer
9 4 (0.46%) vCloud
9 4 (0.46%) VMware ESXi
10 3 (0.35%) Terminal Server
11 1 (0.12%) Terminal Services
Systems Management
1 40 (4.63%) SCVMM
2 27 (3.13%) Opscode Chef
3 9 (1.04%) NetBackup
4 7 (0.81%) SCCM
5 6 (0.69%) Puppet
6 5 (0.58%) EMC NetWorker
6 5 (0.58%) Tivoli
6 5 (0.58%) Tivoli Storage Manager
7 3 (0.35%) Control-M
7 3 (0.35%) Nagios
8 2 (0.23%) Backup Exec
8 2 (0.23%) vMotion
9 1 (0.12%) AirWatch
9 1 (0.12%) CA Spectrum
9 1 (0.12%) Kubernetes
9 1 (0.12%) vRealize
Vendors
1 94 (10.88%) Microsoft
2 93 (10.76%) Cisco
3 89 (10.30%) Oracle
4 84 (9.72%) HP
5 83 (9.61%) VMware
6 71 (8.22%) IBM
7 62 (7.18%) NetApp
8 59 (6.83%) Juniper
9 57 (6.60%) EMC
10 54 (6.25%) Citrix
11 51 (5.90%) BMC
12 44 (5.09%) CheckPoint
12 44 (5.09%) SAP
13 42 (4.86%) ServiceNow
14 31 (3.59%) F5
15 28 (3.24%) Remedy
16 17 (1.97%) Dell
17 16 (1.85%) Red Hat
17 16 (1.85%) Salesforce.com
18 14 (1.62%) Dell Compellent
Hertfordshire
Louis Hampshire
Salary: Circa £70k plus Car, Bonus and Benefits
Posted: 18 hours ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum + Excellent benefits package
Posted: 18 hours ago
Oldham, Lancashire
Energize Recruitment Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 18 hours ago
London
C4 Commerce
Salary: From £45,000 to £55,000 per annum
Posted: 19 hours ago
Walsall, West Midlands (County)
Experis Ltd
Salary: £39000.00 per annum + Benefits
Posted: 19 hours ago
London
People Source Consulting
Salary: £60000 - £75000 per annum + bonus, benefits
Posted: 23 hours ago
Kent
Harvey Nash plc
Salary: £30000 - £40000 per annum + + Bonus + Package
Posted: 23 hours ago
London
First Point
Salary: £35000.00 - £47000.00 per annum + bonus and benefits
Posted: Yesterday
London
Staffworx Ltd
Salary: excellent salary, bonus, bens
Posted: Yesterday
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £40000 per annum + Benefits & Car
Posted: 2 days ago
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £30000 - £60000 per annum + Bonus + car allowance
Posted: 2 days ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 2 days ago
North West London
MegaNexus Limited
Salary: £45,000 per annum OTE: To be discussed at interview
Posted: 3 days ago
Manchester, Lancashire
Chris Cobbold Ltd
Salary: From £60,000 to £65,000 per annum + benefits + career progression
Posted: 3 days ago
London
Salt
Salary: £45000 - £60000 per annum + Benefits + Bonus
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 + bonus + healthcare
Posted: 3 days ago
Berkshire
EXCELerate
Salary: £80K OTE £100K, Car Allowance, Corporate Benefits
Posted: 4 days ago
Henley-On-Thames, Oxfordshire
Opmantek
Salary: Unspecified Base Salary plus Commissions - in line with experience
Posted: 4 days ago
Bristol, Avon
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 4 days ago
London
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 4 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 4 days ago
Manchester, Lancashire
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + 20% Bonus + Excellent Benefits
Posted: 4 days ago
Tyneside
Nigel Wright Consultancy
Salary: Competitive Salary
Posted: 4 days ago
Bicester, Oxfordshire
Circle Recruitment
Salary: £50000 - £55000 per annum + Bonus, Pension, Gym
Posted: 4 days ago
West London
Deanslist Limited
Salary: From £80,000 to £120,000 per annum £80-120k + Benefits (including stoc
Posted: 4 days ago
Bournemouth, Dorset
Highams
Salary: £Competitive + Benefits + Bonus
Posted: 4 days ago
London
Codex
Salary: From £40,000 to £65,000 per annum DOE
Posted: 5 days ago
East London
Pirean Limited
Salary: From £40,000 to £50,000 per annum Benefits and fantastic work location
Posted: 24 days ago
East London
Pirean Limited
Salary: From £21,000 to £24,000 per annum Benefits plus commission and fantast
Posted: 24 days ago