The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 604 626 679
Rank change year-on-year
+22 +53
Permanent jobs citing Customer Engagement 317 305 218
As % of all permanent IT jobs located in England 0.33% 0.31% 0.23%
As % of the Processes & Methodologies category 0.39% 0.37% 0.27%
Number of salaries quoted 263 222 157
Average salary £50,000 £53,000 £55,000
Average salary % change year-on-year
-5.66% -3.63%
90% offered a salary of more than £35,000 £30,000 £36,000
10% offered a salary of more than £84,250 £82,500 £75,000
UK excluding London average salary £50,000 £60,000 £50,000
% change year-on-year
-16.66% +20.00%
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82255 83057 81542
As % of all permanent IT jobs located in England 86.87% 85.16% 84.96%
Number of salaries quoted 69160 68835 65687
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 5 February 2016.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +22 116 £50,000 -16.66% 18
London -25 92 £55,000 +7.31% 22
West Midlands +19 48 £51,250 -4.20% 12
Yorkshire +22 15 £42,000 -30.00% 1
East of England -9 14 £32,500 -38.09% 1
South West -11 11 £50,000 +25.00% 2
North West -26 7 £52,500 +20.00% 2
East Midlands -3 6 £52,500 -30.00% 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 108 (19.25%) Marketing
1 108 (19.25%) Analytics
2 105 (18.72%) Agile Software Development
3 100 (17.83%) Finance
4 99 (17.65%) Degree
5 91 (16.22%) Project Management
6 84 (14.97%) Stakeholder Management
7 77 (13.73%) Presales
8 75 (13.37%) SQL Server
9 69 (12.30%) CRM
10 68 (12.12%) JavaScript
11 62 (11.05%) Microsoft
12 59 (10.52%) SQL
13 58 (10.34%) Analytical Skills
14 57 (10.16%) Telecoms
14 57 (10.16%) ITIL
14 57 (10.16%) Data Management
15 56 (9.98%) .NET
16 55 (9.80%) Management Information System
16 55 (9.80%) Retail
17 50 (8.91%) Use Case
17 50 (8.91%) HTML
17 50 (8.91%) CSS
18 48 (8.56%) Oracle
18 48 (8.56%) User Experience
18 48 (8.56%) Hadoop
19 46 (8.20%) Linux
20 44 (7.84%) E-Commerce
21 43 (7.66%) Data Analysis
22 42 (7.49%) MS Excel

Customer Engagement
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT jobs across the England region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 36 (6.42%) Apache Spark
2 16 (2.85%) JBoss
3 14 (2.50%) SAS
4 12 (2.14%) nginx
4 12 (2.14%) OpenStack
5 11 (1.96%) Node.js
6 9 (1.60%) CMS
6 9 (1.60%) Elasticsearch
7 3 (0.53%) MS Exchange
7 3 (0.53%) SharePoint
7 3 (0.53%) Umbraco
8 2 (0.36%) IIS
8 2 (0.36%) Liferay
8 2 (0.36%) Lync
8 2 (0.36%) Tomcat
9 1 (0.18%) BizTalk Server
9 1 (0.18%) GlassFish
9 1 (0.18%) IBM Domino
9 1 (0.18%) SharePoint Server
9 1 (0.18%) WebSphere
Applications
1 42 (7.49%) MS Excel
2 25 (4.46%) MS Office
3 10 (1.78%) Photoshop
4 8 (1.43%) MS PowerPoint
5 5 (0.89%) Adobe Illustrator
5 5 (0.89%) MS Project
6 2 (0.36%) MS Visio
7 1 (0.18%) SPSS
Business Applications
1 10 (1.78%) Dynamics CRM
2 8 (1.43%) Remedy ITSM
3 5 (0.89%) SAP Business One
4 4 (0.71%) Unica
5 3 (0.53%) Adobe Campaign
5 3 (0.53%) FastStats
6 2 (0.36%) Eloqua
6 2 (0.36%) Magento
6 2 (0.36%) SAP CRM
6 2 (0.36%) SAP Oil and Gas
7 1 (0.18%) SAP ERP
7 1 (0.18%) SAP hybris
7 1 (0.18%) WebTrends
Cloud Services
1 34 (6.06%) Amazon AWS
2 28 (4.99%) SaaS
3 19 (3.39%) Microsoft Azure
4 13 (2.32%) Office 365
5 10 (1.78%) Google Analytics
6 7 (1.25%) Heroku
7 2 (0.36%) AdWords
7 2 (0.36%) Amazon EC2
7 2 (0.36%) Amazon S3
7 2 (0.36%) Force.com
8 1 (0.18%) Cloud Computing
8 1 (0.18%) eCircle
8 1 (0.18%) GitHub
8 1 (0.18%) Google Cloud Platform
8 1 (0.18%) Google Compute Engine
8 1 (0.18%) IaaS
8 1 (0.18%) SoftLayer
Communications & Networking
1 40 (7.13%) WAN
2 39 (6.95%) Firewall
2 39 (6.95%) Internet
3 35 (6.24%) LAN
4 27 (4.81%) TCP/IP
5 26 (4.63%) VPN
6 24 (4.28%) DNS
7 14 (2.50%) Wireless
8 10 (1.78%) SAN
9 9 (1.60%) DHCP
10 8 (1.43%) MPLS
11 7 (1.25%) Unified Communications
12 6 (1.07%) SSL
12 6 (1.07%) WLAN
13 5 (0.89%) IPv4
13 5 (0.89%) IPv6
13 5 (0.89%) PBX
14 4 (0.71%) ATM
14 4 (0.71%) FTP
14 4 (0.71%) VoIP
Database & Business Intelligence
1 75 (13.37%) SQL Server
2 48 (8.56%) Hadoop
3 38 (6.77%) Apache Cassandra
3 38 (6.77%) Big Data
4 26 (4.63%) MongoDB
5 23 (4.10%) Relational Database
6 16 (2.85%) PostgreSQL
7 15 (2.67%) Redis
8 12 (2.14%) SAP HANA
9 10 (1.78%) HBase
10 9 (1.60%) SQL Server Reporting Services
11 8 (1.43%) NoSQL
12 7 (1.25%) Oracle Database
12 7 (1.25%) SQL Server Integration Services
13 6 (1.07%) Oracle Reports
14 5 (0.89%) Data Warehouse
15 3 (0.53%) BusinessObjects
15 3 (0.53%) Data Mining
16 2 (0.36%) RDBMS
16 2 (0.36%) SQL Server 2005
Development Applications
1 13 (2.32%) Jenkins
2 12 (2.14%) Atlassian Bamboo
3 7 (1.25%) Jasmine
3 7 (1.25%) Visual Studio
4 5 (0.89%) Git (software)
4 5 (0.89%) JIRA
4 5 (0.89%) Maven
5 3 (0.53%) Ant
5 3 (0.53%) Gradle
5 3 (0.53%) Mercurial
5 3 (0.53%) Subversion
6 2 (0.36%) Selenium
7 1 (0.18%) Bitbucket
7 1 (0.18%) Bower
7 1 (0.18%) Fiddler
7 1 (0.18%) Firebug
7 1 (0.18%) Grunt
7 1 (0.18%) gulp
7 1 (0.18%) jMock
7 1 (0.18%) JUnit
General
1 108 (19.25%) Marketing
2 100 (17.83%) Finance
3 57 (10.16%) Telecoms
4 55 (9.80%) Retail
5 26 (4.63%) Banking
6 18 (3.21%) Manufacturing
7 9 (1.60%) Pharmaceutical
8 7 (1.25%) Advertising
9 6 (1.07%) Aerospace
10 5 (0.89%) Games
10 5 (0.89%) Legal
10 5 (0.89%) Multimedia
11 4 (0.71%) Electronics
12 3 (0.53%) Back Office
12 3 (0.53%) Law
12 3 (0.53%) Publishing
13 2 (0.36%) Billing
14 1 (0.18%) Brand Awareness
14 1 (0.18%) Front Office
14 1 (0.18%) Retail Banking
Job Titles
1 71 (12.66%) Consultant
2 63 (11.23%) Architect
3 62 (11.05%) Developer
4 59 (10.52%) Analyst
5 49 (8.73%) Project Manager
6 34 (6.06%) IT Manager
7 33 (5.88%) Business Analyst
8 27 (4.81%) Data Scientist
8 27 (4.81%) Senior Data Scientist
9 22 (3.92%) Engagement Manager
10 19 (3.39%) Senior Consultant
11 18 (3.21%) C# Developer
11 18 (3.21%) Solutions Architect
12 16 (2.85%) Enterprise Architect
12 16 (2.85%) Senior Manager
12 16 (2.85%) Service Manager
13 15 (2.67%) Account Manager
13 15 (2.67%) Delivery Manager
13 15 (2.67%) Technical Analyst
13 15 (2.67%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 56 (9.98%) .NET
2 50 (8.91%) CSS
2 50 (8.91%) HTML
3 31 (5.53%) ASP.NET
4 26 (4.63%) XML
5 25 (4.46%) Web Services
6 18 (3.21%) jQuery
7 15 (2.67%) HTML5
8 13 (2.32%) ASP.NET Web Forms
9 12 (2.14%) SAP Basis
9 12 (2.14%) SAP Fiori
10 11 (1.96%) AngularJS
10 11 (1.96%) D3.js
10 11 (1.96%) JSON
11 10 (1.78%) Ajax
11 10 (1.78%) ASP.NET MVC
11 10 (1.78%) CSS3
11 10 (1.78%) Ruby on Rails
12 9 (1.60%) Express
12 9 (1.60%) RESTful
Miscellaneous
1 58 (10.34%) Analytical Skills
2 55 (9.80%) Management Information System
3 48 (8.56%) User Experience
4 41 (7.31%) Algorithms
4 41 (7.31%) Visualisation
5 37 (6.60%) Social Media
6 34 (6.06%) Digital Media
7 29 (5.17%) Data Centre
8 18 (3.21%) Enterprise Software
9 13 (2.32%) Blog
10 11 (1.96%) Driving Licence
10 11 (1.96%) NHS
11 10 (1.78%) Mobile App
12 9 (1.60%) Public Cloud
13 7 (1.25%) Biometrics
14 6 (1.07%) Client/Server
14 6 (1.07%) Computer Science
14 6 (1.07%) Online Banking
15 5 (0.89%) FMCG
15 5 (0.89%) Internet of Things
Operating Systems
1 46 (8.20%) Linux
2 32 (5.70%) Windows
3 12 (2.14%) SUSE
4 11 (1.96%) Red Hat Enterprise Linux
5 10 (1.78%) Apple iOS
5 10 (1.78%) Unix
5 10 (1.78%) Windows Server
6 9 (1.60%) CentOS
7 8 (1.43%) Android
8 7 (1.25%) SUSE Linux Enterprise Server
8 7 (1.25%) Ubuntu
9 2 (0.36%) Debian
9 2 (0.36%) Mac OS X
10 1 (0.18%) Windows 10
10 1 (0.18%) Windows 8
10 1 (0.18%) Windows Server 2012
Processes & Methodologies
1 108 (19.25%) Analytics
2 105 (18.72%) Agile Software Development
3 91 (16.22%) Project Management
4 84 (14.97%) Stakeholder Management
5 77 (13.73%) Presales
6 69 (12.30%) CRM
7 57 (10.16%) Data Management
7 57 (10.16%) ITIL
8 50 (8.91%) Use Case
9 44 (7.84%) E-Commerce
10 43 (7.66%) Data Analysis
11 38 (6.77%) SDLC
12 37 (6.60%) Scrum
13 35 (6.24%) PRINCE2
14 34 (6.06%) Migration
15 33 (5.88%) Product Management
16 30 (5.35%) Data Visualisation
17 28 (4.99%) Data Protection
17 28 (4.99%) Statistical Modelling
18 26 (4.63%) Yield Management
Programming Languages
1 68 (12.12%) JavaScript
2 59 (10.52%) SQL
3 42 (7.49%) Python
4 37 (6.60%) C#
4 37 (6.60%) R
5 26 (4.63%) Ruby
6 25 (4.46%) Java
7 16 (2.85%) Perl
8 11 (1.96%) C
9 9 (1.60%) PHP
10 7 (1.25%) Apex Code
11 6 (1.07%) VB
12 5 (0.89%) C++
12 5 (0.89%) T-SQL
13 2 (0.36%) Go
13 2 (0.36%) Objective-C
13 2 (0.36%) PowerShell
13 2 (0.36%) Scala
13 2 (0.36%) VBA
14 1 (0.18%) MATLAB
Qualifications
1 99 (17.65%) Degree
2 25 (4.46%) Security Cleared
3 23 (4.10%) Cisco Certification
4 20 (3.57%) CCNA
5 16 (2.85%) SC Cleared
6 11 (1.96%) CCNP
7 10 (1.78%) CCIE
8 8 (1.43%) CISM
8 8 (1.43%) CISSP
9 7 (1.25%) Microsoft Certification
10 6 (1.07%) PMI Certification
11 5 (0.89%) CISA
11 5 (0.89%) PRINCE2 Certification
12 3 (0.53%) MCP
13 2 (0.36%) ISEB
13 2 (0.36%) ITIL Certification
13 2 (0.36%) MCITP
13 2 (0.36%) MCSA
13 2 (0.36%) MCTS
13 2 (0.36%) PMP
Quality Assurance & Compliance
1 20 (3.57%) ISO/IEC 27001
2 15 (2.67%) QA
2 15 (2.67%) SLA
3 13 (2.32%) PCI DSS
4 1 (0.18%) COBIT
System Software
1 21 (3.74%) Docker
2 16 (2.85%) VMware Infrastructure
3 8 (1.43%) Hyper-V
4 7 (1.25%) vSphere
5 5 (0.89%) Active Directory
6 3 (0.53%) Terminal Server
7 2 (0.36%) vCloud
7 2 (0.36%) XenApp
7 2 (0.36%) XenDesktop
7 2 (0.36%) XenServer
Systems Management
1 16 (2.85%) Opscode Chef
2 6 (1.07%) Nagios
3 4 (0.71%) Puppet
4 2 (0.36%) Tivoli
4 2 (0.36%) Tivoli Storage Manager
5 1 (0.18%) CA Spectrum
5 1 (0.18%) HP UCMDB
5 1 (0.18%) SCCM
5 1 (0.18%) SCOrch
Vendors
1 62 (11.05%) Microsoft
2 48 (8.56%) Oracle
3 34 (6.06%) SAP
4 28 (4.99%) IBM
5 23 (4.10%) Cisco
6 20 (3.57%) Remedy
6 20 (3.57%) VMware
7 18 (3.21%) Salesforce.com
8 16 (2.85%) F5
8 16 (2.85%) HP
8 16 (2.85%) ServiceNow
9 15 (2.67%) Tableau
10 14 (2.50%) Juniper
11 13 (2.32%) Google
11 13 (2.32%) Red Hat
12 12 (2.14%) Aruba
13 10 (1.78%) Ruckus Wireless
13 10 (1.78%) Teradata
14 9 (1.60%) MuleSoft
15 8 (1.43%) Sitecore
London
Prosper Consulting Ltd
Posted: Yesterday
Guildford, Surrey
ARC IT Recruitment Ltd
Salary: £40000 - £60000 Per Annum
Posted: Yesterday
London
Preferred Choice
Salary: £50000 - £60000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + car allowance + bens
Posted: Yesterday
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £35000.00 - £45000.00 per annum + Car Allowance + Benefits
Posted: Yesterday
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + Car Allowance + Benefits
Posted: Yesterday
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: Yesterday
Greater Manchester
Exposed Solutions
Salary: £35000 - £50000 per annum, Benefits Excellent bens and Share Options
Posted: 2 days ago
London
Careerwise UK Limited
Salary: £80000 - £100000 per annum + package
Posted: 2 days ago
West Midlands
First Utility
Salary: £55,000 - £75,000 + Bonus + Excellent Benefits
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + Car Allowance + Benefits
Posted: 2 days ago
London
Burns Sheehan
Salary: £45000 - £55000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Colossus Associates
Salary: £35000 - £50000 per annum, Benefits 0
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £40000 - £41000 per annum
Posted: 3 days ago
London
Oliver Bernard
Salary: £65000 - £75000 per annum + bonus and benefits
Posted: 3 days ago
Bicester, Oxfordshire
Circle Recruitment
Salary: £50000 - £55000 per annum + Bonus, Pension, Gym
Posted: 3 days ago
Camberley, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + car allowance + bens
Posted: 4 days ago
Wilmslow, Cheshire
Harvey Nash plc
Posted: 4 days ago
London
Eames Consulting
Salary: £75000 - £80000 per annum
Posted: 4 days ago
Weybridge, Surrey
Evolution Recruitment Solutions
Salary: 50,000 + 15% Bonus and Benefits
Posted: 4 days ago
South East
EXCELerate
Salary: Up to £60k + Bonus, Car allowance, Health, Pension
Posted: 5 days ago
South East
EXCELerate
Salary: Up to £80k Base £100k OTE plus Car Allowance, Benefits Package
Posted: 5 days ago
Buckinghamshire
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus, Excellent Benefits Package
Posted: 5 days ago
London
Savvy Recruitment
Salary: Up to £70,000 per annum Great package on offer with benefits
Posted: 5 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Posted: 6 days ago
Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: Competitive
Posted: 6 days ago
Buckinghamshire
Ampersand Consulting
Salary: £45000 - £50000 per annum + Bonus, Excellent Benefits Package
Posted: 6 days ago