The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
UK / England
Rank 539 534 551
Rank change year-on-year
-5 +17
Permanent jobs citing Customer Engagement 311 422 401
As % of all permanent IT jobs located in England 0.40% 0.44% 0.41%
As % of the Processes & Methodologies category 0.45% 0.50% 0.47%
Number of salaries quoted 209 340 277
Median salary £55,000 £52,500 £52,500
Median salary % change year-on-year
+4.76% -
90% offered a salary of more than £33,581 £35,000 £28,250
10% offered a salary of more than £90,000 £87,500 £76,250
UK excluding London median salary £52,500 £50,000 £53,000
% change year-on-year
+5.00% -5.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
69855 84428 85063
As % of all permanent IT jobs located in England 88.80% 88.34% 86.68%
Number of salaries quoted 57847 70926 70359
Median salary £50,000 £50,000 £48,500
Median salary % change year-on-year
- +3.09%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in England

Customer Engagement
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the England region.

Customer Engagement Salary Trend in England

Customer Engagement
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Customer Engagement across the England region over the 3 months to 22 February 2017.

Customer Engagement Salary Histogram in England

Customer Engagement
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +37 99 £70,000 +16.66% 20
South East +8 68 £52,500 +2.43% 9
East of England +41 32 £52,500 +61.53% 5
East Midlands +29 22 £80,000 +77.77% 3
Yorkshire +34 21 £40,000 -4.76% 1
West Midlands -34 21 £50,000 - 6
North West -19 17 £55,000 +4.76% 5
South West +18 15 £43,750 -12.50% 1
North East - 3 £35,000 - 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in England

For the 6 months to 22 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Customer Engagement.

1 167 (24.24%) Marketing
1 167 (24.24%) Degree
2 162 (23.51%) CRM
3 157 (22.79%) Finance
4 132 (19.16%) Presales
5 128 (18.58%) SQL
6 124 (18.00%) Agile Software Development
7 114 (16.55%) Project Management
8 102 (14.80%) MS Excel
9 100 (14.51%) Business Development
10 99 (14.37%) ITIL
11 98 (14.22%) Analytics
12 96 (13.93%) Microsoft
13 92 (13.35%) Software Engineering
13 92 (13.35%) Retail
14 89 (12.92%) IBM
14 89 (12.92%) Analytical Skills
15 88 (12.77%) HP
15 88 (12.77%) Computer Science
16 85 (12.34%) SQL Server
17 80 (11.61%) Microsoft Azure
18 79 (11.47%) Cisco
19 78 (11.32%) Amazon AWS
20 72 (10.45%) Telecoms
21 71 (10.30%) VMware
22 69 (10.01%) PRINCE2
23 68 (9.87%) Continuous Improvement
24 67 (9.72%) Oracle
25 63 (9.14%) Data Centre
26 62 (9.00%) Service Delivery

Customer Engagement
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (4.21%) SharePoint
2 13 (1.89%) JBoss
3 11 (1.60%) Apache
3 11 (1.60%) Skype for Business
4 10 (1.45%) Elasticsearch
5 8 (1.16%) Mule
6 7 (1.02%) CMS
7 6 (0.87%) ArcGIS
7 6 (0.87%) nginx
8 5 (0.73%) BizTalk Server
8 5 (0.73%) Oracle SOA Suite
9 4 (0.58%) Adobe Experience Manager
9 4 (0.58%) IIS
9 4 (0.58%) MS Exchange
9 4 (0.58%) SharePoint 2010
9 4 (0.58%) SharePoint 2013
10 3 (0.44%) Confluence
10 3 (0.44%) Kentico
10 3 (0.44%) Sitecore CMS
10 3 (0.44%) Umbraco
Applications
1 102 (14.80%) MS Excel
2 27 (3.92%) MS Visio
3 24 (3.48%) MS Office
4 15 (2.18%) MS PowerPoint
5 11 (1.60%) MS Project
6 5 (0.73%) Photoshop
7 3 (0.44%) InVision
8 1 (0.15%) Adobe Illustrator
8 1 (0.15%) SPSS
Business Applications
1 37 (5.37%) SAP CRM
2 10 (1.45%) Dynamics CRM
3 9 (1.31%) SAP Oil and Gas
4 5 (0.73%) Adobe Campaign
4 5 (0.73%) SAP ERP
4 5 (0.73%) WebTrends
5 4 (0.58%) Data Workbench
6 3 (0.44%) Dynamics AX
6 3 (0.44%) FastStats
7 2 (0.29%) FastStats PeopleStage
7 2 (0.29%) HFM
7 2 (0.29%) Hyperion Enterprise
7 2 (0.29%) Remedy ITSM
7 2 (0.29%) Unica
8 1 (0.15%) Oracle EBS R12
8 1 (0.15%) Salesforce.com CRM
8 1 (0.15%) SAP CO
8 1 (0.15%) SAP FI/CO
8 1 (0.15%) SAP HR
8 1 (0.15%) SAP SRM
Cloud Services
1 80 (11.61%) Microsoft Azure
2 78 (11.32%) Amazon AWS
3 61 (8.85%) Amazon EC2
4 58 (8.42%) PaaS
5 55 (7.98%) IaaS
6 29 (4.21%) SaaS
7 20 (2.90%) Google Analytics
7 20 (2.90%) Office 365
8 14 (2.03%) Cloud Computing
9 12 (1.74%) Amazon S3
10 9 (1.31%) AWS CloudFormation
10 9 (1.31%) GitHub
11 6 (0.87%) Amazon Kinesis
11 6 (0.87%) Amazon SQS
12 4 (0.58%) Amazon EMR
12 4 (0.58%) Silverpop
13 3 (0.44%) Veeva
14 2 (0.29%) Google Cloud Platform
14 2 (0.29%) iPaaS
14 2 (0.29%) Virtual Private Cloud
Communications & Networking
1 40 (5.81%) Internet
2 18 (2.61%) Unified Communications
3 17 (2.47%) DNS
3 17 (2.47%) Firewall
3 17 (2.47%) LAN
3 17 (2.47%) VoIP
4 15 (2.18%) Wireless
5 14 (2.03%) WAN
6 13 (1.89%) NAS
6 13 (1.89%) SAN
7 11 (1.60%) 4G
7 11 (1.60%) Skype
7 11 (1.60%) TCP/IP
8 10 (1.45%) 3G
8 10 (1.45%) 5G
8 10 (1.45%) NGN
8 10 (1.45%) Radio Access Network
8 10 (1.45%) VoLTE
8 10 (1.45%) VPN
8 10 (1.45%) Wireless Security
Database & Business Intelligence
1 85 (12.34%) SQL Server
2 58 (8.42%) MySQL
3 50 (7.26%) Big Data
4 46 (6.68%) DB2
5 37 (5.37%) SAP HANA
6 27 (3.92%) Data Warehouse
7 18 (2.61%) Hadoop
8 17 (2.47%) Power BI
9 14 (2.03%) NoSQL
10 13 (1.89%) QlikView
10 13 (1.89%) Relational Database
11 10 (1.45%) Amazon Redshift
11 10 (1.45%) SQL Server 2008
12 9 (1.31%) RDBMS
13 7 (1.02%) Spotfire
14 6 (0.87%) GIS
14 6 (0.87%) MongoDB
15 5 (0.73%) Microsoft Power View
15 5 (0.73%) Oracle Reports
15 5 (0.73%) PerformancePoint
Development Applications
1 16 (2.32%) Git (software)
2 12 (1.74%) Team Foundation Server
3 11 (1.60%) gulp
4 10 (1.45%) Selenium
5 8 (1.16%) Grunt
6 7 (1.02%) Cucumber
7 6 (0.87%) JIRA
7 6 (0.87%) Subversion
8 4 (0.58%) Babel
8 4 (0.58%) GoCD
8 4 (0.58%) Jasmine
8 4 (0.58%) Jenkins
8 4 (0.58%) Karma Test Runner
8 4 (0.58%) Mocha
8 4 (0.58%) Sinon.JS
8 4 (0.58%) WebDriver
8 4 (0.58%) webpack
9 3 (0.44%) Axure RP
9 3 (0.44%) Balsamiq Mockups
9 3 (0.44%) Bower
General
1 167 (24.24%) Marketing
2 157 (22.79%) Finance
3 92 (13.35%) Retail
4 72 (10.45%) Telecoms
5 55 (7.98%) Publishing
6 33 (4.79%) Banking
7 26 (3.77%) Electronics
7 26 (3.77%) Mandarin Language
8 25 (3.63%) Spanish Language
9 13 (1.89%) Billing
10 12 (1.74%) Manufacturing
11 10 (1.45%) Advertising
12 9 (1.31%) Back Office
12 9 (1.31%) Pharmaceutical
13 8 (1.16%) Games
13 8 (1.16%) Legal
14 6 (0.87%) Law
15 3 (0.44%) Brand Awareness
15 3 (0.44%) Military
15 3 (0.44%) Retail Banking
Job Titles
1 143 (20.75%) Consultant
2 117 (16.98%) Architect
3 91 (13.21%) Solutions Architect
4 69 (10.01%) Project Manager
5 64 (9.29%) Senior Consultant
6 61 (8.85%) Analyst
7 53 (7.69%) Developer
8 39 (5.66%) SAP Consultant
9 38 (5.52%) Senior SAP Consultant
10 37 (5.37%) CRM Consultant
10 37 (5.37%) SAP CRM Consultant
10 37 (5.37%) Senior SAP CRM Consultant
11 35 (5.08%) Cloud Consultant
12 30 (4.35%) Product Manager
13 19 (2.76%) IT Manager
13 19 (2.76%) Senior Analyst
14 18 (2.61%) Senior Developer
15 17 (2.47%) Business Analyst
16 15 (2.18%) Java Developer
16 15 (2.18%) Service Manager
Libraries, Frameworks & Software Standards
1 37 (5.37%) HTML
2 25 (3.63%) .NET
2 25 (3.63%) CSS
3 21 (3.05%) HTML5
4 17 (2.47%) RESTful
5 16 (2.32%) SOAP
6 14 (2.03%) Node.js
7 13 (1.89%) jQuery
7 13 (1.89%) REST
7 13 (1.89%) Web Services
8 12 (1.74%) Spring
9 11 (1.60%) J2EE
9 11 (1.60%) Sass
10 10 (1.45%) AngularJS
10 10 (1.45%) Hibernate
10 10 (1.45%) XML
11 9 (1.31%) ASP.NET
11 9 (1.31%) Middleware
12 8 (1.16%) JSF
12 8 (1.16%) Struts
Miscellaneous
1 89 (12.92%) Analytical Skills
2 88 (12.77%) Computer Science
3 63 (9.14%) Data Centre
4 50 (7.26%) User Experience
5 45 (6.53%) CMDB
6 26 (3.77%) Management Information System
7 18 (2.61%) Enterprise Software
7 18 (2.61%) Internet of Things
8 15 (2.18%) Mobile App
9 14 (2.03%) Blog
10 13 (1.89%) e-Learning
11 12 (1.74%) Public Cloud
11 12 (1.74%) Virtual Team
12 11 (1.60%) iPad
13 10 (1.45%) Fintech
13 10 (1.45%) IPTV
14 8 (1.16%) Fat Client
14 8 (1.16%) Thin Client
15 5 (0.73%) Social Media
15 5 (0.73%) SWIFT
Operating Systems
1 43 (6.24%) Linux
2 27 (3.92%) Windows
3 20 (2.90%) Unix
4 11 (1.60%) Windows 7
5 7 (1.02%) Windows 10
5 7 (1.02%) Windows 8
6 5 (0.73%) Windows Server
7 3 (0.44%) Windows Server 2008
8 2 (0.29%) Android
8 2 (0.29%) Apple iOS
8 2 (0.29%) CentOS
9 1 (0.15%) Debian
9 1 (0.15%) Mac OS X
9 1 (0.15%) Solaris
9 1 (0.15%) SUSE
9 1 (0.15%) Windows Server 2012
Processes & Methodologies
1 162 (23.51%) CRM
2 132 (19.16%) Presales
3 124 (18.00%) Agile Software Development
4 114 (16.55%) Project Management
5 100 (14.51%) Business Development
6 99 (14.37%) ITIL
7 98 (14.22%) Analytics
8 92 (13.35%) Software Engineering
9 69 (10.01%) PRINCE2
10 68 (9.87%) Continuous Improvement
11 62 (9.00%) Service Delivery
12 59 (8.56%) Business Intelligence
12 59 (8.56%) Line Management
13 57 (8.27%) Technical Architecture
14 55 (7.98%) TOGAF
15 53 (7.69%) ITIL V3
15 53 (7.69%) Service Management
16 51 (7.40%) Change Management
17 50 (7.26%) Stakeholder Management
18 47 (6.82%) Zachman Framework
Programming Languages
1 128 (18.58%) SQL
2 44 (6.39%) JavaScript
3 43 (6.24%) Java
4 30 (4.35%) PowerShell
5 23 (3.34%) Python
6 22 (3.19%) C#
7 19 (2.76%) R
8 18 (2.61%) Ruby
9 11 (1.60%) PHP
10 10 (1.45%) T-SQL
11 8 (1.16%) Groovy
11 8 (1.16%) Perl
12 7 (1.02%) Bash Shell
13 6 (0.87%) C
13 6 (0.87%) PL/SQL
13 6 (0.87%) VB
14 4 (0.58%) ES6
14 4 (0.58%) Shell Script
15 2 (0.29%) Korn
15 2 (0.29%) Scala
Qualifications
1 167 (24.24%) Degree
2 62 (9.00%) ISEB
3 56 (8.13%) PMP
4 54 (7.84%) PMI Certification
5 28 (4.06%) MBA
6 16 (2.32%) Cisco Certification
7 11 (1.60%) CCNP
7 11 (1.60%) PRINCE2 Certification
8 8 (1.16%) ITIL Certification
9 7 (1.02%) Security Cleared
10 6 (0.87%) CCNA
10 6 (0.87%) CISSP
11 5 (0.73%) HNC
11 5 (0.73%) SC Cleared
12 4 (0.58%) AWS Certification
12 4 (0.58%) Microsoft Certification
13 3 (0.44%) GCIH
13 3 (0.44%) GIAC
13 3 (0.44%) MOS
13 3 (0.44%) SSCP
Quality Assurance & Compliance
1 45 (6.53%) QA
2 33 (4.79%) SLA
3 17 (2.47%) ISO/IEC 27001
4 10 (1.45%) PCI DSS
5 3 (0.44%) COBIT
5 3 (0.44%) Data Quality
5 3 (0.44%) HMG Security Policy Framework
6 2 (0.29%) GCP
7 1 (0.15%) ISO 14000
7 1 (0.15%) NEBOSH
7 1 (0.15%) SEPA
System Software
1 53 (7.69%) VMware Infrastructure
2 43 (6.24%) Virtual Machines
3 15 (2.18%) Docker
4 10 (1.45%) VMware ESX
4 10 (1.45%) VMware ESXi
5 6 (0.87%) Active Directory
5 6 (0.87%) Microsoft App-V
6 4 (0.58%) iptables
7 3 (0.44%) XenApp
8 2 (0.29%) vCloud
8 2 (0.29%) vSphere
9 1 (0.15%) SRDF
9 1 (0.15%) Virtual Desktop
9 1 (0.15%) XenDesktop
9 1 (0.15%) XenServer
Systems Management
1 43 (6.24%) SCVMM
2 15 (2.18%) Puppet
3 14 (2.03%) Opscode Chef
4 13 (1.89%) SCCM
5 11 (1.60%) SCOM
6 8 (1.16%) Microsoft Intune
7 6 (0.87%) HP Quality Center
8 5 (0.73%) Cisco CUCM
8 5 (0.73%) Cisco UCCX
9 4 (0.58%) CFEngine
9 4 (0.58%) HAProxy
9 4 (0.58%) Packer
9 4 (0.58%) Terraform
10 3 (0.44%) EMC NetWorker
10 3 (0.44%) FortiGate
10 3 (0.44%) McAfee ePO
11 2 (0.29%) Kubernetes
11 2 (0.29%) Systems Management Server (SMS)
12 1 (0.15%) Nagios
12 1 (0.15%) Netcool
Vendors
1 96 (13.93%) Microsoft
2 89 (12.92%) IBM
3 88 (12.77%) HP
4 79 (11.47%) Cisco
5 71 (10.30%) VMware
6 67 (9.72%) Oracle
7 56 (8.13%) SAP
8 54 (7.84%) EMC
8 54 (7.84%) Juniper
9 49 (7.11%) NetApp
10 48 (6.97%) CheckPoint
11 46 (6.68%) Citrix
12 45 (6.53%) BMC
13 36 (5.22%) Google
14 23 (3.34%) Adobe
15 22 (3.19%) Tableau
16 15 (2.18%) Salesforce.com
17 13 (1.89%) Aruba
17 13 (1.89%) Hyperion
18 11 (1.60%) Remedy
South West
EXCELerate
Salary: Up to £70,000 per annum + Bonus, Healthcare & Pension
Posted: 9 hours ago
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £50,000 to £65,000 per annum Base + Bonus + Benefits
Posted: 9 hours ago
Halesowen, West Midlands (County)
In touch games
Salary: £25000 - £35000 per annum + benefits (inc flexi hrs)
Posted: 9 hours ago
London
Certes Computing Ltd
Salary: £50000 - £60000 per annum + 10% Bonus and Benefits
Posted: 2 days ago
City, London
Sanderson
Salary: £55000.00 - £70000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Lawrence Harvey Enterprise
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 9 hours ago
London
Lawrence Harvey Enterprise
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 9 hours ago
Manchester, Lancashire
Lawrence Harvey Enterprise
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: 9 hours ago
City, London
Experis Ltd
Salary: £50000.00 - £65000.00 per annum + Benefits
Posted: 14 hours ago
South East
Advantage XPO
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 2 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 5 days ago
Sheffield, South Yorkshire
Sopra Banking Software UK
Salary: From £50,000 to £60,000 per annum Competitive salary + excellent benef
Posted: 5 days ago
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £26,000 to £32,000 per annum + Bonus + Benefits + Training
Posted: 6 days ago
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Bedfordshire
Verticality Ltd
Salary: £50000 - £70000 per annum, Benefits Car, OTE, Training, Bonus
Posted: 5 days ago
East London
Verticality Ltd
Salary: £50000 - £70000 per annum, Benefits Car, OTE, Training, Bonus
Posted: 5 days ago
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 5 days ago
London
We Are Aspire Ltd
Salary: £45000.00 - £60000.00 per annum + benefits
Posted: 13 hours ago
London
83Zero
Salary: From £60000 to £75000 per annum
Posted: 5 days ago
London
DCL Search & Selection
Salary: £75000 - £100000 per annum
Posted: 5 days ago
Aylesbury, Buckinghamshire
Go Partnership.
Salary: From £50,000 to £65,000 per annum Base + Bonus + Benefits
Posted: 6 days ago
Stafford, Staffordshire
Evolution Recruitment Solutions
Salary: 40,000 to 50,000
Posted: 6 days ago
City, London
Recommend Recruitment
Salary: From £38,000 to £48,000 per annum healthcare, pension, + benefits
Posted: 6 days ago
London
Big Wednesday Digital Ltd
Salary: £100000 - £150000 per annum + Negotiable
Posted: 5 days ago
Coventry, West Midlands (County)
Leidos
Posted: 15 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 2 days ago
City, London
Leidos
Posted: 22 days ago
Greater Manchester
ANSON MCCADE
Salary: Up to £100,000 plus monetary benefits, attractive bonus scheme and pen
Posted: 6 days ago
City, London
ANSON MCCADE
Salary: Up to £100,000 plus monetary benefits, attractive bonus scheme and pen
Posted: 6 days ago