The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 863 849 875
Rank change year-on-year
-14 +26
Permanent jobs requiring a Desktop Support Technician 41 12 17
As % of all permanent IT jobs located in the UK 0.036% 0.011% 0.015%
As % of the Job Titles category 0.038% 0.012% 0.015%
Number of salaries quoted 35 11 14
Average salary £25,750 £30,000 £23,000
Average salary % change year-on-year
-14.16% +30.43%
90% offered a salary of more than £20,000 £21,500 £19,000
10% offered a salary of more than £32,300 £32,500 £28,550
UK excluding London average salary £22,500 £21,000 £23,000
% change year-on-year
+7.14% -8.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 18 September 2014 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 35 £23,000 -23.33% 9
London -29 11 £29,750 -0.83% 3
South East -6 9 £21,000 - 1
City of London +2 4 £29,750 -0.83% 2
South West - 4 £19,500 - 3
North West - 4 £21,500 - 1
Surrey - 4 £20,000 - 1
Cheshire - 4 £21,500 -
Guildford - 4 £20,000 -
Reading - 3 £27,500 -
Wiltshire - 3 - - 2
Berkshire - 3 £27,500 -
West Midlands - 3 £30,000 -
Hampshire -11 2 £22,500 -
Staffordshire - 2 £30,000 -
Yorkshire - 2 £21,250 - 1
Scotland - 2 - - 1
Runcorn - 2 £21,500 -
Stafford - 2 £30,000 -
Warrington - 2 £23,375 -
Eastleigh - 2 £22,500 -
Aberdeen - 2 - - 1
Birmingham - 1 £25,750 -
Chessington - 1 £26,500 -
Darlington - 1 £19,500 -
Ilkley - 1 £22,000 - 1
Kingston Upon Thames - 1 £32,000 -
Leicester - 1 £23,000 -
Gloucester - 1 £19,500 - 1
Goole - 1 £20,500 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 52 (65.82%) Windows
2 42 (53.16%) Microsoft
3 34 (43.04%) Windows 7
4 33 (41.77%) Citrix
4 33 (41.77%) MS Office
5 30 (37.97%) Windows XP
6 29 (36.71%) Active Directory
7 26 (32.91%) ITIL
8 22 (27.85%) MS Excel
9 20 (25.32%) Windows Server 2008
9 20 (25.32%) Finance
10 19 (24.05%) Microsoft Certification
11 17 (21.52%) VMware
12 16 (20.25%) MCP
13 15 (18.99%) MS Exchange
13 15 (18.99%) Windows Server 2003
14 13 (16.46%) TCP/IP
14 13 (16.46%) SLA
15 10 (12.66%) VoIP
15 10 (12.66%) Apple
15 10 (12.66%) Service Management
15 10 (12.66%) Service Delivery
16 9 (11.39%) WAN
16 9 (11.39%) SMTP
16 9 (11.39%) LDAP
16 9 (11.39%) MCDST
16 9 (11.39%) LANDesk
16 9 (11.39%) Exchange Server 2007
17 8 (10.13%) Security Cleared
18 7 (8.86%) Cisco

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.99%) MS Exchange
2 9 (11.39%) Exchange Server 2007
3 3 (3.80%) Blackberry Enterprise Server
4 1 (1.27%) SharePoint
Applications
1 33 (41.77%) MS Office
2 22 (27.85%) MS Excel
3 4 (5.06%) MS PowerPoint
Business Applications
1 1 (1.27%) assyst
Cloud Services
1 2 (2.53%) Office 365
Communications & Networking
1 13 (16.46%) TCP/IP
2 10 (12.66%) VoIP
3 9 (11.39%) WAN
3 9 (11.39%) SMTP
3 9 (11.39%) LDAP
4 6 (7.59%) VLAN
4 6 (7.59%) Network Security
4 6 (7.59%) LAN
4 6 (7.59%) IP Telephony
5 3 (3.80%) DHCP
5 3 (3.80%) DNS
6 2 (2.53%) ADSL
7 1 (1.27%) FTP
7 1 (1.27%) Internet
7 1 (1.27%) Nortel Meridian
Development Applications
1 1 (1.27%) MSI
General
1 20 (25.32%) Finance
2 4 (5.06%) Banking
3 3 (3.80%) Investment Banking
4 1 (1.27%) Telecoms
4 1 (1.27%) Games
4 1 (1.27%) Retail
4 1 (1.27%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.27%) WSH
Miscellaneous
1 7 (8.86%) PDA
2 5 (6.33%) iPad
3 4 (5.06%) Kindle
3 4 (5.06%) Blackberry
4 3 (3.80%) iPhone
4 3 (3.80%) Smartphone
5 2 (2.53%) Video Conferencing
5 2 (2.53%) Analytical Skills
6 1 (1.27%) EPoS
6 1 (1.27%) iSeries
Operating Systems
1 52 (65.82%) Windows
2 34 (43.04%) Windows 7
3 30 (37.97%) Windows XP
4 20 (25.32%) Windows Server 2008
5 15 (18.99%) Windows Server 2003
6 4 (5.06%) Windows 2000
7 2 (2.53%) Windows Mobile
7 2 (2.53%) Windows Server 2012
8 1 (1.27%) Windows 8
8 1 (1.27%) Apple iOS
8 1 (1.27%) Android
8 1 (1.27%) Windows Vista
Processes & Methodologies
1 26 (32.91%) ITIL
2 10 (12.66%) Service Management
2 10 (12.66%) Service Delivery
3 5 (6.33%) Incident Management
4 3 (3.80%) Project Management
4 3 (3.80%) Wealth Management
5 2 (2.53%) Software Deployment
5 2 (2.53%) ITSM
6 1 (1.27%) Risk Management
6 1 (1.27%) Change Management
6 1 (1.27%) Software Distribution
6 1 (1.27%) ITIL V3
6 1 (1.27%) Coaching
6 1 (1.27%) Problem Management
Programming Languages
1 1 (1.27%) Java
1 1 (1.27%) SQL
1 1 (1.27%) VBScript
1 1 (1.27%) VB
Qualifications
1 19 (24.05%) Microsoft Certification
2 16 (20.25%) MCP
3 9 (11.39%) MCDST
4 8 (10.13%) Security Cleared
5 7 (8.86%) A+ Certification
5 7 (8.86%) ITIL Certification
5 7 (8.86%) MCITP
6 5 (6.33%) Degree
7 4 (5.06%) SC Cleared
8 2 (2.53%) Project+ Certification
8 2 (2.53%) CCA
8 2 (2.53%) Citrix Certification
9 1 (1.27%) MCSE
9 1 (1.27%) BC Cleared
Quality Assurance & Compliance
1 13 (16.46%) SLA
2 4 (5.06%) ISO 9001
System Software
1 29 (36.71%) Active Directory
2 6 (7.59%) vSphere
3 5 (6.33%) VMware Infrastructure
4 1 (1.27%) Microsoft App-V
4 1 (1.27%) Citrix Presentation Server
Systems Management
1 6 (7.59%) WSUS
2 2 (2.53%) SCCM
Vendors
1 42 (53.16%) Microsoft
2 33 (41.77%) Citrix
3 17 (21.52%) VMware
4 10 (12.66%) Apple
5 9 (11.39%) LANDesk
6 7 (8.86%) Cisco
7 3 (3.80%) Remedy
8 1 (1.27%) SAP
8 1 (1.27%) Nortel
8 1 (1.27%) Sage
8 1 (1.27%) Altiris
8 1 (1.27%) McAfee
8 1 (1.27%) Polycom
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £21000.00 per annum
Posted: 6 hours ago
Shepperton, Middlesex
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Ilkley, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 6 days ago
City, London
Coal IT Services
Salary: From £30,000 to £35,000 per annum + Bonus & Excellent Benefits Package
Posted: 6 days ago
Aberdeen, Aberdeenshire
Coal IT Services
Salary: Basic salary £negotiable (generous) + Excellent benefits package
Posted: 6 days ago
Gloucester, Gloucestershire
Ecclesiastical Insurance
Salary: Up to £30,000 per annum
Posted: 9 days ago
Wiltshire
Wiltshire Council
Posted: 21 days ago
Wiltshire
Wiltshire Council
Salary: From £21,734 to £23,945 per annum
Posted: 21 days ago