The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Desktop Support Technician
Rank 867 895 853
Rank change year-on-year
+28 -42
Permanent jobs requiring a Desktop Support Technician 25 34 27
As % of all permanent IT jobs located in the UK 0.023% 0.029% 0.025%
As % of the Job Titles category 0.024% 0.031% 0.026%
Number of salaries quoted 17 29 24
Average salary £28,000 £26,000 £25,250
Average salary % change year-on-year
+7.69% +2.97%
90% offered a salary of more than £21,800 £18,600 £23,500
10% offered a salary of more than £34,000 £32,000 £31,500
UK excluding London average salary £25,500 £24,375 £25,250
% change year-on-year
+4.61% -3.46%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103310 110572 102545
As % of all permanent IT jobs located in the UK 94.34% 94.52% 94.31%
Number of salaries quoted 85440 90223 84888
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 31 July 2015 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 23 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 21 £26,500 +2.91% 3
London +32 10 £31,500 +16.66%
City of London +30 6 £23,000 -25.20%
East of England +3 4 £23,000 -28.12%
Scotland - 4 £28,000 - 1
Essex -3 3 - -
South West -10 3 - -
Brentwood -15 3 - -
Bournemouth - 3 - -
Dorset - 3 - -
Stirling - 3 £28,000 -
South East -8 2 £26,000 +33.33% 1
Southampton +5 1 £22,000 -
Hampshire -4 1 £22,000 +29.41% 1
North West -4 1 £19,500 -24.27% 2
West Midlands -11 1 £21,500 -22.86%
Walsall - 1 £21,500 -
Berkshire - 1 £30,000 -
Reading - 1 £30,000 -
Norwich - 1 £23,000 -
Manchester - 1 £19,500 - 2
Glasgow - 1 - -
Norfolk - 1 £23,000 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 36 (90.00%) Windows
2 23 (57.50%) Active Directory
3 22 (55.00%) Microsoft
4 21 (52.50%) Windows 7
5 18 (45.00%) MS Office
6 17 (42.50%) Citrix
7 16 (40.00%) Blackberry
8 14 (35.00%) MS Excel
9 11 (27.50%) VMware
10 9 (22.50%) MS Exchange
10 9 (22.50%) VPN
11 8 (20.00%) Windows 8
11 8 (20.00%) ITIL
12 7 (17.50%) Finance
12 7 (17.50%) XenApp
12 7 (17.50%) VMware Infrastructure
12 7 (17.50%) Android
13 6 (15.00%) Windows Server 2008
13 6 (15.00%) Analytical Skills
13 6 (15.00%) Avaya
13 6 (15.00%) Apple
14 5 (12.50%) Windows Server 2003
14 5 (12.50%) Microsoft Certification
14 5 (12.50%) TCP/IP
14 5 (12.50%) Cisco
14 5 (12.50%) IBM Notes
14 5 (12.50%) Lotus
14 5 (12.50%) Time Management
14 5 (12.50%) Windows Vista
14 5 (12.50%) Exchange Server 2007

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (22.50%) MS Exchange
2 5 (12.50%) IBM Notes
2 5 (12.50%) Exchange Server 2007
3 3 (7.50%) Lync
3 3 (7.50%) Exchange Server 2010
3 3 (7.50%) Exchange Server 2003
4 2 (5.00%) SharePoint
4 2 (5.00%) Blackberry Enterprise Server
5 1 (2.50%) Exchange Server 2013
Applications
1 18 (45.00%) MS Office
2 14 (35.00%) MS Excel
3 1 (2.50%) AutoCAD
Cloud Services
1 2 (5.00%) Google Apps
2 1 (2.50%) Office 365
2 1 (2.50%) Google Drive
Communications & Networking
1 9 (22.50%) VPN
2 5 (12.50%) TCP/IP
3 4 (10.00%) Cisco IOS
4 3 (7.50%) Network Security
4 3 (7.50%) DNS
4 3 (7.50%) Firewall
4 3 (7.50%) Wireless
4 3 (7.50%) LAN
5 2 (5.00%) VoIP
5 2 (5.00%) WAN
5 2 (5.00%) DHCP
6 1 (2.50%) Junos
General
1 7 (17.50%) Finance
2 4 (10.00%) Banking
3 3 (7.50%) Investment Banking
3 3 (7.50%) Telecoms
4 1 (2.50%) Legal
4 1 (2.50%) Publishing
4 1 (2.50%) Front Office
4 1 (2.50%) Back Office
Miscellaneous
1 16 (40.00%) Blackberry
2 6 (15.00%) Analytical Skills
3 4 (10.00%) iPhone
3 4 (10.00%) iPad
4 3 (7.50%) Mobile App
4 3 (7.50%) Enterprise Software
5 1 (2.50%) PDA
Operating Systems
1 36 (90.00%) Windows
2 21 (52.50%) Windows 7
3 8 (20.00%) Windows 8
4 7 (17.50%) Android
5 6 (15.00%) Windows Server 2008
6 5 (12.50%) Windows Server 2003
6 5 (12.50%) Windows Vista
7 3 (7.50%) Apple iOS
7 3 (7.50%) Windows XP
8 2 (5.00%) Windows Server 2012
8 2 (5.00%) Windows 2000 Server
8 2 (5.00%) Mac OS
9 1 (2.50%) Linux
Processes & Methodologies
1 8 (20.00%) ITIL
2 5 (12.50%) Time Management
3 4 (10.00%) Problem Management
3 4 (10.00%) Workflow
4 3 (7.50%) Asset Management
4 3 (7.50%) Change Management
4 3 (7.50%) Disaster Recovery
4 3 (7.50%) Straight-Through Processing
4 3 (7.50%) Knowledge Management
4 3 (7.50%) Incident Management
4 3 (7.50%) Wealth Management
5 2 (5.00%) Software Deployment
6 1 (2.50%) Memory Management
6 1 (2.50%) CRM
6 1 (2.50%) Computer Forensics
6 1 (2.50%) Migration
Qualifications
1 5 (12.50%) Microsoft Certification
2 4 (10.00%) MCP
3 3 (7.50%) MCSE
4 2 (5.00%) A+ Certification
4 2 (5.00%) CCA
4 2 (5.00%) Citrix Certification
5 1 (2.50%) Cisco Certification
5 1 (2.50%) Security Cleared
5 1 (2.50%) MCSA
5 1 (2.50%) CCNA
System Software
1 23 (57.50%) Active Directory
2 7 (17.50%) VMware Infrastructure
2 7 (17.50%) XenApp
3 5 (12.50%) Citrix Presentation Server
4 3 (7.50%) XenDesktop
5 1 (2.50%) Microsoft Virtual Server
Systems Management
1 5 (12.50%) SCCM
2 4 (10.00%) Symantec Endpoint Protection
3 1 (2.50%) MAILsweeper
3 1 (2.50%) DameWare
Vendors
1 22 (55.00%) Microsoft
2 17 (42.50%) Citrix
3 11 (27.50%) VMware
4 6 (15.00%) Avaya
4 6 (15.00%) Apple
5 5 (12.50%) Lotus
5 5 (12.50%) Cisco
6 4 (10.00%) Symantec
7 3 (7.50%) Reuters
7 3 (7.50%) Bloomberg
8 2 (5.00%) Mitel
9 1 (2.50%) Altiris
9 1 (2.50%) Google
9 1 (2.50%) McAfee
9 1 (2.50%) Adobe
9 1 (2.50%) HP
Aberdeen, Aberdeenshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £24000 per annum + b
Posted: Yesterday
Stockport, Cheshire
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum
Posted: 6 days ago
Stockport, Cheshire
Oscar Associates (UK) Ltd
Salary: £17000 - £20000 per annum
Posted: 6 days ago