The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 870 870 879
Rank change year-on-year
0 +9
Permanent jobs requiring a Desktop Support Technician 20 30 17
As % of all permanent IT jobs located in the UK 0.018% 0.028% 0.015%
As % of the Job Titles category 0.019% 0.029% 0.016%
Number of salaries quoted 12 26 15
Average salary £26,000 £27,750 £22,614
Average salary % change year-on-year
-6.30% +22.71%
UK excluding London average salary £25,500 £23,000 £22,614
% change year-on-year
+10.86% +1.70%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104068 101994 108481
As % of all permanent IT jobs located in the UK 94.69% 94.68% 95.26%
Number of salaries quoted 86662 82710 93503
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,861 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 29 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 17 £26,000 -6.30% 2
South East -11 8 £28,250 +37.80% 1
Hampshire -21 5 - - 1
Gosport - 5 - -
Berkshire - 3 £28,250 -
Scotland - 3 £27,500 -
London -7 2 £33,000 +6.45%
North West -13 2 £22,000 -16.98% 1
Yorkshire - 2 £21,250 -
East of England - 2 £26,000 -
Ipswich - 2 £26,000 -
Suffolk - 2 £26,000 -
Manchester - 2 £22,000 - 1
South West 0 1 £27,500 +3.77%
Wiltshire -5 1 £27,500 +3.77%
West Yorkshire - 1 £22,000 -
Reading - 1 £31,500 -
Swindon - 1 £27,500 -
Wakefield - 1 £22,000 -
Wokingham - 1 - -
Maidenhead - 1 £25,000 -
Aberdeen - 1 £22,500 -
Edinburgh - 1 - -
Glasgow - 1 £32,500 -
Goole - 1 £20,500 -
East Yorkshire - 1 £20,500 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 29 December 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 42 (66.67%) Windows
2 32 (50.79%) Windows 7
3 28 (44.44%) Active Directory
4 25 (39.68%) ITIL
5 24 (38.10%) Microsoft
6 20 (31.75%) MS Office
6 20 (31.75%) Windows XP
7 17 (26.98%) Citrix
8 16 (25.40%) SLA
8 16 (25.40%) MS Excel
9 14 (22.22%) Windows Server 2008
10 13 (20.63%) Microsoft Certification
10 13 (20.63%) Finance
11 12 (19.05%) Service Delivery
12 11 (17.46%) Apple
13 10 (15.87%) MS Exchange
14 9 (14.29%) LDAP
14 9 (14.29%) SMTP
14 9 (14.29%) Windows Server 2003
14 9 (14.29%) Exchange Server 2007
14 9 (14.29%) MCITP
15 8 (12.70%) MCDST
15 8 (12.70%) LANDesk
15 8 (12.70%) VMware
15 8 (12.70%) MCP
16 7 (11.11%) WAN
16 7 (11.11%) SharePoint
16 7 (11.11%) Cisco
16 7 (11.11%) Security Cleared
17 6 (9.52%) WSUS

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 29 December 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (15.87%) MS Exchange
2 9 (14.29%) Exchange Server 2007
3 7 (11.11%) SharePoint
4 1 (1.59%) IBM Notes
4 1 (1.59%) Blackberry Enterprise Server
Applications
1 20 (31.75%) MS Office
2 16 (25.40%) MS Excel
Cloud Services
1 2 (3.17%) Google Apps
1 2 (3.17%) Office 365
Communications & Networking
1 9 (14.29%) LDAP
1 9 (14.29%) SMTP
2 7 (11.11%) WAN
3 6 (9.52%) LAN
4 5 (7.94%) IP Telephony
5 4 (6.35%) VoIP
6 3 (4.76%) TCP/IP
7 2 (3.17%) DNS
7 2 (3.17%) DHCP
8 1 (1.59%) FTP
8 1 (1.59%) Internet
General
1 13 (20.63%) Finance
2 3 (4.76%) Banking
3 2 (3.17%) Investment Banking
4 1 (1.59%) Retail
4 1 (1.59%) Legal
4 1 (1.59%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.59%) Flash
1 1 (1.59%) WSH
Miscellaneous
1 4 (6.35%) Blackberry
1 4 (6.35%) Smartphone
1 4 (6.35%) PDA
2 3 (4.76%) iPad
2 3 (4.76%) Analytical Skills
3 1 (1.59%) Performance Metrics
3 1 (1.59%) EPoS
3 1 (1.59%) Video Conferencing
3 1 (1.59%) iPhone
Operating Systems
1 42 (66.67%) Windows
2 32 (50.79%) Windows 7
3 20 (31.75%) Windows XP
4 14 (22.22%) Windows Server 2008
5 9 (14.29%) Windows Server 2003
6 4 (6.35%) Android
7 3 (4.76%) Windows 8
8 2 (3.17%) Windows Server 2012
8 2 (3.17%) Apple iOS
9 1 (1.59%) Windows 2000
9 1 (1.59%) Windows Mobile
9 1 (1.59%) Windows Vista
Processes & Methodologies
1 25 (39.68%) ITIL
2 12 (19.05%) Service Delivery
3 6 (9.52%) Coaching
4 5 (7.94%) Information Security
5 2 (3.17%) Service Management
5 2 (3.17%) Wealth Management
5 2 (3.17%) ITIL V3
6 1 (1.59%) Software Deployment
6 1 (1.59%) Software Distribution
6 1 (1.59%) Business Continuity Planning
6 1 (1.59%) Mentoring
6 1 (1.59%) Problem Management
6 1 (1.59%) Document Management
6 1 (1.59%) Incident Management
6 1 (1.59%) BCP
6 1 (1.59%) Project Management
6 1 (1.59%) Change Management
6 1 (1.59%) ITSM
6 1 (1.59%) Risk Management
6 1 (1.59%) Business Continuity
Programming Languages
1 1 (1.59%) Java
1 1 (1.59%) SQL
1 1 (1.59%) VBScript
1 1 (1.59%) VB
Qualifications
1 13 (20.63%) Microsoft Certification
2 9 (14.29%) MCITP
3 8 (12.70%) MCP
3 8 (12.70%) MCDST
4 7 (11.11%) Security Cleared
5 6 (9.52%) A+ Certification
6 3 (4.76%) ITIL Certification
6 3 (4.76%) SC Cleared
7 1 (1.59%) BC Cleared
7 1 (1.59%) Degree
7 1 (1.59%) MCSE
7 1 (1.59%) MCSA
Quality Assurance & Compliance
1 16 (25.40%) SLA
System Software
1 28 (44.44%) Active Directory
2 2 (3.17%) VMware Infrastructure
3 1 (1.59%) Citrix Presentation Server
Systems Management
1 6 (9.52%) WSUS
2 1 (1.59%) SCCM
2 1 (1.59%) DameWare
Vendors
1 24 (38.10%) Microsoft
2 17 (26.98%) Citrix
3 11 (17.46%) Apple
4 8 (12.70%) VMware
4 8 (12.70%) LANDesk
5 7 (11.11%) Cisco
6 5 (7.94%) HP
7 2 (3.17%) Google
8 1 (1.59%) Polycom
8 1 (1.59%) Bloomberg
8 1 (1.59%) Remedy
8 1 (1.59%) McAfee
8 1 (1.59%) SAP
8 1 (1.59%) Avaya
8 1 (1.59%) Juniper
8 1 (1.59%) Lotus
Manchester, Lancashire
TEKsystems
Posted: 6 days ago