The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 859 853 866
Rank change year-on-year
-6 +13
Permanent jobs requiring a Desktop Support Technician 37 28 21
As % of all permanent IT jobs located in the UK 0.032% 0.026% 0.019%
As % of the Job Titles category 0.034% 0.027% 0.020%
Number of salaries quoted 31 24 18
Average salary £25,000 £29,750 £24,500
Average salary % change year-on-year
-15.96% +21.42%
90% offered a salary of more than £19,500 £20,500 £23,000
10% offered a salary of more than £32,500 £35,000 £32,750
UK excluding London average salary £22,000 £25,000 £24,250
% change year-on-year
-12.00% +3.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107752 102864 107643
As % of all permanent IT jobs located in the UK 94.55% 94.57% 95.26%
Number of salaries quoted 88108 85518 91703
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 24 October 2014 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 31 £22,500 -24.36% 7
London +14 8 £31,000 - 1
South East -13 8 £21,750 +3.57% 2
North West -19 5 £21,000 -20.75%
Wiltshire -4 4 - -
South West -18 4 - -
Scotland - 4 £27,500 - 1
Berkshire - 4 £26,250 -
City of London +19 3 £30,000 -11.11% 1
Cheshire -16 3 £21,000 -20.75%
Reading - 3 £27,500 -
Aberdeen - 3 £22,500 - 1
Yorkshire - 3 £20,500 -
Surrey - 3 £20,000 - 1
West Midlands -17 2 £30,000 -14.28% 1
Staffordshire - 2 £30,000 -
East Yorkshire - 2 £20,500 -
Manchester - 2 £19,500 -
Goole - 2 £20,500 -
Guildford - 2 £20,500 -
Runcorn - 2 £21,500 -
Stafford - 2 £30,000 -
Hampshire -12 1 £22,500 +15.38% 1
West Yorkshire - 1 £22,000 -
North East - 1 £19,500 - 1
Warrington - 1 £21,000 -
Durham - 1 £19,500 -
Shepperton - 1 £19,000 -
Maidenhead - 1 £25,000 -
Ilkley - 1 £22,000 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 24 October 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 48 (67.61%) Windows
2 33 (46.48%) Microsoft
2 33 (46.48%) Windows 7
3 28 (39.44%) Active Directory
4 26 (36.62%) Windows XP
5 25 (35.21%) Citrix
6 24 (33.80%) ITIL
7 23 (32.39%) MS Office
8 20 (28.17%) Microsoft Certification
9 19 (26.76%) Windows Server 2008
10 18 (25.35%) MS Excel
11 15 (21.13%) VMware
12 14 (19.72%) Finance
12 14 (19.72%) Windows Server 2003
12 14 (19.72%) MCP
13 12 (16.90%) MS Exchange
14 11 (15.49%) SLA
14 11 (15.49%) TCP/IP
15 10 (14.08%) Apple
15 10 (14.08%) MCDST
15 10 (14.08%) LANDesk
16 9 (12.68%) MCITP
16 9 (12.68%) WAN
16 9 (12.68%) Cisco
17 8 (11.27%) Service Delivery
18 7 (9.86%) A+ Certification
18 7 (9.86%) VoIP
18 7 (9.86%) SMTP
18 7 (9.86%) LDAP
18 7 (9.86%) Exchange Server 2007

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 24 October 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.90%) MS Exchange
2 7 (9.86%) Exchange Server 2007
3 2 (2.82%) SharePoint
4 1 (1.41%) IBM Notes
4 1 (1.41%) Blackberry Enterprise Server
Applications
1 23 (32.39%) MS Office
2 18 (25.35%) MS Excel
3 1 (1.41%) MS PowerPoint
Cloud Services
1 2 (2.82%) Google Apps
1 2 (2.82%) Office 365
Communications & Networking
1 11 (15.49%) TCP/IP
2 9 (12.68%) WAN
3 7 (9.86%) SMTP
3 7 (9.86%) LDAP
3 7 (9.86%) VoIP
4 6 (8.45%) LAN
5 4 (5.63%) IP Telephony
5 4 (5.63%) VLAN
5 4 (5.63%) Network Security
6 3 (4.23%) DNS
6 3 (4.23%) DHCP
7 2 (2.82%) ADSL
8 1 (1.41%) FTP
General
1 14 (19.72%) Finance
2 4 (5.63%) Banking
3 3 (4.23%) Investment Banking
4 1 (1.41%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.41%) WSH
Miscellaneous
1 5 (7.04%) PDA
2 4 (5.63%) Blackberry
2 4 (5.63%) Smartphone
2 4 (5.63%) iPad
2 4 (5.63%) Kindle
3 3 (4.23%) Analytical Skills
4 2 (2.82%) iPhone
5 1 (1.41%) EPoS
5 1 (1.41%) Performance Metrics
5 1 (1.41%) Video Conferencing
Operating Systems
1 48 (67.61%) Windows
2 33 (46.48%) Windows 7
3 26 (36.62%) Windows XP
4 19 (26.76%) Windows Server 2008
5 14 (19.72%) Windows Server 2003
6 4 (5.63%) Windows 2000
7 3 (4.23%) Android
7 3 (4.23%) Windows 8
8 2 (2.82%) Windows Server 2012
8 2 (2.82%) Apple iOS
8 2 (2.82%) Windows Mobile
9 1 (1.41%) Windows Vista
Processes & Methodologies
1 24 (33.80%) ITIL
2 8 (11.27%) Service Delivery
3 5 (7.04%) Service Management
4 3 (4.23%) Wealth Management
5 2 (2.82%) Incident Management
5 2 (2.82%) ITIL V3
5 2 (2.82%) Software Deployment
5 2 (2.82%) Project Management
6 1 (1.41%) BCP
6 1 (1.41%) Change Management
6 1 (1.41%) ITSM
6 1 (1.41%) Risk Management
6 1 (1.41%) Business Continuity
6 1 (1.41%) Software Distribution
6 1 (1.41%) Business Continuity Planning
6 1 (1.41%) Mentoring
6 1 (1.41%) Coaching
6 1 (1.41%) Problem Management
Programming Languages
1 1 (1.41%) Java
1 1 (1.41%) SQL
1 1 (1.41%) VBScript
1 1 (1.41%) VB
Qualifications
1 20 (28.17%) Microsoft Certification
2 14 (19.72%) MCP
3 10 (14.08%) MCDST
4 9 (12.68%) MCITP
5 7 (9.86%) Security Cleared
5 7 (9.86%) A+ Certification
6 6 (8.45%) ITIL Certification
7 5 (7.04%) Degree
8 3 (4.23%) SC Cleared
9 2 (2.82%) Project+ Certification
9 2 (2.82%) CCA
9 2 (2.82%) Citrix Certification
10 1 (1.41%) MCSE
10 1 (1.41%) MCSA
10 1 (1.41%) BC Cleared
Quality Assurance & Compliance
1 11 (15.49%) SLA
2 4 (5.63%) ISO 9001
System Software
1 28 (39.44%) Active Directory
2 5 (7.04%) VMware Infrastructure
3 4 (5.63%) vSphere
4 1 (1.41%) Citrix Presentation Server
Systems Management
1 6 (8.45%) WSUS
2 1 (1.41%) SCCM
2 1 (1.41%) DameWare
Vendors
1 33 (46.48%) Microsoft
2 25 (35.21%) Citrix
3 15 (21.13%) VMware
4 10 (14.08%) LANDesk
4 10 (14.08%) Apple
5 9 (12.68%) Cisco
6 3 (4.23%) Remedy
7 2 (2.82%) Google
8 1 (1.41%) McAfee
8 1 (1.41%) Polycom
8 1 (1.41%) SAP
8 1 (1.41%) Bloomberg
8 1 (1.41%) Juniper
8 1 (1.41%) Lotus
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 6 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £16000 - £18000 per annum + great benefits
Posted: Yesterday
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 3 days ago
Aberdeen, Aberdeenshire
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Bonus & Excellent Benefits Package
Posted: 4 days ago
Reigate, Surrey
CV Screen Ltd
Salary: to £23,000 + Benefits
Posted: 5 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £20000 - £22000 per annum + Benefits & Bonus Package
Posted: 9 days ago
Eastleigh
Hays IT - Uk Posting account
Salary: £13.00 - £14.00 per hour
Posted: 25 days ago