The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 869 853 881
Rank change year-on-year
-16 +28
Permanent jobs requiring a Desktop Support Technician 35 18 20
As % of all permanent IT jobs located in the UK 0.030% 0.017% 0.017%
As % of the Job Titles category 0.032% 0.018% 0.018%
Number of salaries quoted 31 16 15
Average salary £25,750 £29,500 £23,000
Average salary % change year-on-year
-12.71% +28.26%
90% offered a salary of more than £19,500 £25,150 £19,000
10% offered a salary of more than £32,000 £32,500 £27,000
UK excluding London average salary £23,000 £26,000 £23,000
% change year-on-year
-11.53% +13.04%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
110590 102435 111475
As % of all permanent IT jobs located in the UK 94.41% 94.25% 95.13%
Number of salaries quoted 89418 84946 95316
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,450 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 22 August 2014 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 31 £23,000 -22.03% 6
South East -13 12 £21,000 -19.23%
London -8 7 £30,250 +0.83% 3
Hampshire -4 6 £22,500 -13.46%
East of England +5 4 £32,000 +26.73%
Surrey +4 4 £20,000 -23.07%
Guildford - 4 £20,000 -
Brentwood - 4 £32,000 -
Essex - 4 £32,000 -
Cheshire - 3 £21,000 - 2
Southampton - 3 - -
North West - 3 £21,000 - 2
West Midlands - 2 £27,875 - 1
Warrington - 2 £23,375 - 1
Eastleigh - 2 £22,500 -
Gloucester 0 1 £19,500 -32.75%
Whitstable -2 1 £21,500 +4.87%
Gloucestershire -3 1 £19,500 -32.75%
Kent -3 1 £21,500 +4.87%
City of London -11 1 £28,500 -8.80% 2
South West -17 1 £19,500 -32.75%
Birmingham - 1 £25,750 -
East Midlands - 1 £23,000 -
North East - 1 £19,500 -
Leicestershire - 1 £23,000 -
Staffordshire - 1 £30,000 - 1
Durham - 1 £19,500 -
Berkshire - 1 £30,000 -
Stafford - 1 £30,000 - 1
Darlington - 1 £19,500 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 48 (65.75%) Windows
2 40 (54.79%) Microsoft
3 33 (45.21%) MS Office
4 31 (42.47%) Citrix
5 29 (39.73%) Windows XP
6 27 (36.99%) Active Directory
6 27 (36.99%) Windows 7
7 24 (32.88%) ITIL
8 23 (31.51%) MS Excel
9 19 (26.03%) Finance
9 19 (26.03%) Windows Server 2008
10 17 (23.29%) VMware
10 17 (23.29%) Microsoft Certification
11 14 (19.18%) MS Exchange
11 14 (19.18%) MCP
11 14 (19.18%) Windows Server 2003
12 12 (16.44%) TCP/IP
13 10 (13.70%) SLA
13 10 (13.70%) Service Management
14 9 (12.33%) Apple
15 8 (10.96%) A+ Certification
15 8 (10.96%) MCDST
15 8 (10.96%) Exchange Server 2007
15 8 (10.96%) Security Cleared
16 7 (9.59%) IP Telephony
16 7 (9.59%) Cisco
16 7 (9.59%) VoIP
16 7 (9.59%) WAN
16 7 (9.59%) SMTP
16 7 (9.59%) LDAP

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (19.18%) MS Exchange
2 8 (10.96%) Exchange Server 2007
3 4 (5.48%) Blackberry Enterprise Server
4 1 (1.37%) Exchange Server 2010
4 1 (1.37%) SharePoint
Applications
1 33 (45.21%) MS Office
2 23 (31.51%) MS Excel
3 4 (5.48%) MS PowerPoint
Business Applications
1 1 (1.37%) assyst
Cloud Services
1 1 (1.37%) Office 365
Communications & Networking
1 12 (16.44%) TCP/IP
2 7 (9.59%) IP Telephony
2 7 (9.59%) VoIP
2 7 (9.59%) WAN
2 7 (9.59%) SMTP
2 7 (9.59%) LDAP
3 6 (8.22%) VLAN
3 6 (8.22%) Network Security
4 4 (5.48%) DNS
4 4 (5.48%) DHCP
4 4 (5.48%) LAN
5 2 (2.74%) Internet
5 2 (2.74%) ADSL
6 1 (1.37%) Nortel Meridian
6 1 (1.37%) FTP
Development Applications
1 1 (1.37%) MSI
General
1 19 (26.03%) Finance
2 4 (5.48%) Banking
3 3 (4.11%) Investment Banking
4 2 (2.74%) Legal
5 1 (1.37%) Spanish Language
5 1 (1.37%) Marketing
5 1 (1.37%) Retail
5 1 (1.37%) Telecoms
5 1 (1.37%) Advertising
5 1 (1.37%) Law
5 1 (1.37%) Games
Libraries, Frameworks & Software Standards
1 1 (1.37%) jQuery
1 1 (1.37%) WSH
1 1 (1.37%) HTML
1 1 (1.37%) CSS
Miscellaneous
1 5 (6.85%) iPad
2 4 (5.48%) Blackberry
2 4 (5.48%) PDA
2 4 (5.48%) Kindle
3 3 (4.11%) iPhone
4 2 (2.74%) Video Conferencing
5 1 (1.37%) Hedge funds
5 1 (1.37%) iSeries
5 1 (1.37%) Credit Risk
5 1 (1.37%) Management Information System
5 1 (1.37%) EPoS
Operating Systems
1 48 (65.75%) Windows
2 29 (39.73%) Windows XP
3 27 (36.99%) Windows 7
4 19 (26.03%) Windows Server 2008
5 14 (19.18%) Windows Server 2003
6 4 (5.48%) Windows 2000
7 2 (2.74%) Windows Mobile
7 2 (2.74%) Windows Vista
7 2 (2.74%) Windows 2000 Server
7 2 (2.74%) Windows 8
8 1 (1.37%) Windows Server 2012
8 1 (1.37%) Mac OS X
Processes & Methodologies
1 24 (32.88%) ITIL
2 10 (13.70%) Service Management
3 7 (9.59%) Service Delivery
4 5 (6.85%) Incident Management
5 3 (4.11%) Wealth Management
5 3 (4.11%) Project Management
6 2 (2.74%) ITSM
6 2 (2.74%) Risk Management
6 2 (2.74%) Software Deployment
7 1 (1.37%) Analytics
7 1 (1.37%) Risk Analytics
7 1 (1.37%) ITIL V3
7 1 (1.37%) Problem Management
7 1 (1.37%) Finite Element Analysis
7 1 (1.37%) Web Development
7 1 (1.37%) Information Management
7 1 (1.37%) Change Management
Programming Languages
1 2 (2.74%) SQL
2 1 (1.37%) VBScript
2 1 (1.37%) VB
2 1 (1.37%) Java
2 1 (1.37%) JavaScript
Qualifications
1 17 (23.29%) Microsoft Certification
2 14 (19.18%) MCP
3 8 (10.96%) A+ Certification
3 8 (10.96%) MCDST
3 8 (10.96%) Security Cleared
4 6 (8.22%) ITIL Certification
4 6 (8.22%) MCITP
5 5 (6.85%) Degree
6 4 (5.48%) SC Cleared
7 2 (2.74%) Project+ Certification
7 2 (2.74%) CCA
7 2 (2.74%) Citrix Certification
8 1 (1.37%) BC Cleared
8 1 (1.37%) MCSE
Quality Assurance & Compliance
1 10 (13.70%) SLA
2 4 (5.48%) ISO 9001
System Software
1 27 (36.99%) Active Directory
2 6 (8.22%) VMware Infrastructure
2 6 (8.22%) vSphere
3 1 (1.37%) VMware ESXi
3 1 (1.37%) XenApp
3 1 (1.37%) Citrix Presentation Server
3 1 (1.37%) Microsoft App-V
Systems Management
1 4 (5.48%) WSUS
2 2 (2.74%) SCCM
Vendors
1 40 (54.79%) Microsoft
2 31 (42.47%) Citrix
3 17 (23.29%) VMware
4 9 (12.33%) Apple
5 7 (9.59%) Cisco
6 6 (8.22%) LANDesk
7 3 (4.11%) Remedy
8 1 (1.37%) Polycom
8 1 (1.37%) Altiris
8 1 (1.37%) Nortel
8 1 (1.37%) SAP
8 1 (1.37%) Bloomberg
8 1 (1.37%) Sage
8 1 (1.37%) McAfee
City of London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 8 hours ago
Stafford, Staffordshire
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + BENEFITS
Posted: 14 hours ago
Chessington, Surrey
Capita Resourcing - IT Resourcing
Salary: £25000 - £28000 per annum + BENEFITS
Posted: 2 days ago
Warrington, Cheshire
Circle Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 3 days ago
Runcorn, Cheshire
Circle Recruitment
Salary: £20000 - £22000 per annum + benefits
Posted: 4 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: Competitive
Posted: 16 days ago