The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Desktop Support Technician
Rank 872 862 896
Rank change year-on-year
-10 +34
Permanent jobs requiring a Desktop Support Technician 43 14 19
As % of all permanent IT jobs located in the UK 0.038% 0.013% 0.016%
As % of the Job Titles category 0.040% 0.014% 0.017%
Number of salaries quoted 36 13 16
Average salary £24,375 £30,000 £23,500
Average salary % change year-on-year
-18.75% +27.65%
90% offered a salary of more than £19,500 £20,700 £19,500
10% offered a salary of more than £32,250 £32,000 £29,000
UK excluding London average salary £21,500 £23,250 £23,000
% change year-on-year
-7.52% +1.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107654 100894 111399
As % of all permanent IT jobs located in the UK 94.50% 94.32% 95.20%
Number of salaries quoted 87308 83795 94839
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 30 September 2014 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 38 £22,500 -25.00% 9
London -5 11 £29,750 -0.83% 1
South East -9 9 £21,000 - 4
North West -7 6 £21,000 -20.75% 1
South West - 5 £19,500 - 1
Surrey - 5 £20,000 -
City of London +20 4 £29,750 -4.80%
Cheshire -6 4 £21,500 -18.86%
Guildford - 4 £20,000 -
Wiltshire - 4 - -
Berkshire - 3 £27,500 - 1
West Midlands - 3 £30,000 -
Reading - 3 £27,500 - 1
Runcorn - 2 £21,500 -
Manchester - 2 £19,500 - 1
Stafford - 2 £30,000 -
Warrington - 2 £23,375 -
Aberdeen - 2 - -
Scotland - 2 - -
Staffordshire - 2 £30,000 -
Yorkshire - 2 £21,250 -
Hampshire -19 1 £22,500 +25.00% 1
Leicestershire - 1 £23,000 -
West Yorkshire - 1 £22,000 -
East Yorkshire - 1 £20,500 -
East Midlands - 1 £23,000 -
North East - 1 £19,500 -
Birmingham - 1 £25,750 -
Chessington - 1 £26,500 -
Darlington - 1 £19,500 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 30 September 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 52 (64.20%) Windows
2 40 (49.38%) Microsoft
3 33 (40.74%) Windows 7
4 32 (39.51%) Citrix
4 32 (39.51%) MS Office
5 29 (35.80%) Windows XP
5 29 (35.80%) Active Directory
6 26 (32.10%) ITIL
7 21 (25.93%) MS Excel
8 20 (24.69%) Windows Server 2008
8 20 (24.69%) Finance
9 19 (23.46%) Microsoft Certification
10 17 (20.99%) VMware
11 16 (19.75%) MCP
12 15 (18.52%) MS Exchange
12 15 (18.52%) Windows Server 2003
13 13 (16.05%) TCP/IP
14 12 (14.81%) SLA
15 11 (13.58%) Apple
15 11 (13.58%) Service Delivery
16 10 (12.35%) VoIP
17 9 (11.11%) WAN
17 9 (11.11%) SMTP
17 9 (11.11%) LDAP
17 9 (11.11%) Service Management
17 9 (11.11%) MCDST
17 9 (11.11%) LANDesk
17 9 (11.11%) Exchange Server 2007
18 8 (9.88%) Security Cleared
18 8 (9.88%) PDA

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 30 September 2014, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.52%) MS Exchange
2 9 (11.11%) Exchange Server 2007
3 2 (2.47%) Blackberry Enterprise Server
4 1 (1.23%) SharePoint
Applications
1 32 (39.51%) MS Office
2 21 (25.93%) MS Excel
3 4 (4.94%) MS PowerPoint
Business Applications
1 1 (1.23%) assyst
Cloud Services
1 2 (2.47%) Google Apps
1 2 (2.47%) Office 365
Communications & Networking
1 13 (16.05%) TCP/IP
2 10 (12.35%) VoIP
3 9 (11.11%) WAN
3 9 (11.11%) SMTP
3 9 (11.11%) LDAP
4 6 (7.41%) IP Telephony
4 6 (7.41%) VLAN
4 6 (7.41%) Network Security
4 6 (7.41%) LAN
5 3 (3.70%) DNS
5 3 (3.70%) DHCP
6 2 (2.47%) ADSL
7 1 (1.23%) Internet
7 1 (1.23%) FTP
7 1 (1.23%) Nortel Meridian
Development Applications
1 1 (1.23%) MSI
General
1 20 (24.69%) Finance
2 4 (4.94%) Banking
3 3 (3.70%) Investment Banking
4 1 (1.23%) Telecoms
4 1 (1.23%) Retail
4 1 (1.23%) Games
Libraries, Frameworks & Software Standards
1 1 (1.23%) WSH
Miscellaneous
1 8 (9.88%) PDA
2 5 (6.17%) iPad
3 4 (4.94%) Kindle
3 4 (4.94%) Blackberry
3 4 (4.94%) Smartphone
4 3 (3.70%) iPhone
5 2 (2.47%) Analytical Skills
5 2 (2.47%) Video Conferencing
6 1 (1.23%) iSeries
6 1 (1.23%) EPoS
Operating Systems
1 52 (64.20%) Windows
2 33 (40.74%) Windows 7
3 29 (35.80%) Windows XP
4 20 (24.69%) Windows Server 2008
5 15 (18.52%) Windows Server 2003
6 4 (4.94%) Windows 2000
7 2 (2.47%) Windows Mobile
7 2 (2.47%) Windows Server 2012
8 1 (1.23%) Windows Vista
8 1 (1.23%) Android
8 1 (1.23%) Apple iOS
8 1 (1.23%) Windows 8
Processes & Methodologies
1 26 (32.10%) ITIL
2 11 (13.58%) Service Delivery
3 9 (11.11%) Service Management
4 5 (6.17%) Incident Management
5 3 (3.70%) Wealth Management
5 3 (3.70%) Project Management
6 2 (2.47%) Software Deployment
7 1 (1.23%) Software Distribution
7 1 (1.23%) Coaching
7 1 (1.23%) Problem Management
7 1 (1.23%) ITIL V3
7 1 (1.23%) Change Management
7 1 (1.23%) ITSM
7 1 (1.23%) Risk Management
Programming Languages
1 1 (1.23%) Java
1 1 (1.23%) SQL
1 1 (1.23%) VBScript
1 1 (1.23%) VB
Qualifications
1 19 (23.46%) Microsoft Certification
2 16 (19.75%) MCP
3 9 (11.11%) MCDST
4 8 (9.88%) Security Cleared
5 7 (8.64%) MCITP
5 7 (8.64%) A+ Certification
5 7 (8.64%) ITIL Certification
6 5 (6.17%) Degree
7 4 (4.94%) SC Cleared
8 2 (2.47%) Project+ Certification
8 2 (2.47%) CCA
8 2 (2.47%) Citrix Certification
9 1 (1.23%) MCSE
9 1 (1.23%) BC Cleared
Quality Assurance & Compliance
1 12 (14.81%) SLA
2 4 (4.94%) ISO 9001
System Software
1 29 (35.80%) Active Directory
2 6 (7.41%) vSphere
3 5 (6.17%) VMware Infrastructure
4 1 (1.23%) Microsoft App-V
4 1 (1.23%) Citrix Presentation Server
Systems Management
1 6 (7.41%) WSUS
2 2 (2.47%) SCCM
Vendors
1 40 (49.38%) Microsoft
2 32 (39.51%) Citrix
3 17 (20.99%) VMware
4 11 (13.58%) Apple
5 9 (11.11%) LANDesk
6 7 (8.64%) Cisco
7 3 (3.70%) Remedy
8 2 (2.47%) Google
9 1 (1.23%) Polycom
9 1 (1.23%) Altiris
9 1 (1.23%) McAfee
9 1 (1.23%) Sage
9 1 (1.23%) SAP
9 1 (1.23%) Nortel
Eastleigh, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £13.00 - £14.00 per hour
Posted: 3 hours ago
South West London
Bluetownonline
Salary: £17k - 19k per year
Posted: 5 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 11 days ago
Gloucester, Gloucestershire
Ecclesiastical Insurance
Salary: Up to £30,000 per annum
Posted: 21 days ago