The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Desktop Support Technician
Rank 913 907 929
Rank change year-on-year
-6 +22
Permanent jobs requiring a Desktop Support Technician 35 35 23
As % of all permanent IT jobs located in the UK 0.035% 0.033% 0.022%
As % of the Job Titles category 0.036% 0.034% 0.023%
Number of salaries quoted 27 24 20
Average salary £20,000 £25,500 £25,750
Average salary % change year-on-year
-21.56% -0.97%
90% offered a salary of more than £17,800 £22,000 £20,000
10% offered a salary of more than £27,500 £28,500 £35,000
UK excluding London average salary £18,500 £24,000 £26,500
% change year-on-year
-22.91% -9.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
97345 102801 101131
As % of all permanent IT jobs located in the UK 96.11% 96.45% 96.28%
Number of salaries quoted 81678 85210 81441
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 9 February 2016 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +25 32 £19,657 -22.91% 4
South East +11 15 £18,500 -28.84% 2
London +13 14 £25,000 -10.71%
East Sussex - 10 £18,500 - 1
Hastings - 10 £18,500 - 1
Hampshire +15 4 £27,500 +14.58%
Andover - 3 £27,500 -
Uxbridge - 3 £20,000 -
North West +21 1 £18,000 -20.87%
Reading +10 1 £19,315 -38.68%
East of England +2 1 - -
Berkshire -4 1 £19,315 -38.68%
West Midlands -9 1 £20,000 -20.00% 1
Hertfordshire - 1 - -
Warwickshire - 1 £20,000 -
City of London - 1 £28,500 -
Leamington Spa - 1 £20,000 -
Liverpool - 1 £18,000 -
Merseyside - 1 £18,000 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 9 February 2016, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 62 (96.88%) Windows
2 45 (70.31%) Microsoft
3 35 (54.69%) Windows 7
4 33 (51.56%) Active Directory
5 32 (50.00%) Windows Server
6 23 (35.94%) MS Office
7 22 (34.38%) Windows XP
7 22 (34.38%) Citrix
8 21 (32.81%) Windows 8
9 20 (31.25%) MS Excel
10 17 (26.56%) VMware
11 15 (23.44%) Office 365
12 13 (20.31%) Apple iOS
12 13 (20.31%) Blackberry
12 13 (20.31%) Android
12 13 (20.31%) VMware Infrastructure
13 12 (18.75%) MS Exchange
13 12 (18.75%) ITIL
14 11 (17.19%) SCCM
15 10 (15.63%) Windows Server 2008
15 10 (15.63%) Windows Server 2012
16 9 (14.06%) Driving Licence
16 9 (14.06%) Telecoms
16 9 (14.06%) TCP/IP
16 9 (14.06%) iPhone
17 8 (12.50%) SLA
17 8 (12.50%) Windows Server 2003
18 7 (10.94%) Internet
18 7 (10.94%) Wyse
18 7 (10.94%) Microsoft Certification

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 9 February 2016, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (18.75%) MS Exchange
2 6 (9.38%) Exchange Server 2010
3 3 (4.69%) Exchange Server 2007
4 2 (3.13%) SharePoint
5 1 (1.56%) Blackberry Enterprise Server
5 1 (1.56%) Exchange Server 2003
Applications
1 23 (35.94%) MS Office
2 20 (31.25%) MS Excel
3 5 (7.81%) MS PowerPoint
Cloud Services
1 15 (23.44%) Office 365
2 3 (4.69%) Google Apps
Communications & Networking
1 9 (14.06%) TCP/IP
2 7 (10.94%) Internet
3 6 (9.38%) LAN
3 6 (9.38%) WAN
4 5 (7.81%) VLAN
4 5 (7.81%) VPN
5 4 (6.25%) DNS
5 4 (6.25%) Wi-Fi
6 3 (4.69%) DHCP
6 3 (4.69%) Firewall
6 3 (4.69%) SMTP
7 2 (3.13%) 3G
7 2 (3.13%) Remote Desktop
7 2 (3.13%) SAN
7 2 (3.13%) VoIP
7 2 (3.13%) Wireless
8 1 (1.56%) Cisco IOS
8 1 (1.56%) LDAP
8 1 (1.56%) PBX
8 1 (1.56%) WLAN
General
1 9 (14.06%) Telecoms
2 7 (10.94%) Finance
3 2 (3.13%) Games
4 1 (1.56%) Publishing
Miscellaneous
1 13 (20.31%) Blackberry
2 9 (14.06%) Driving Licence
2 9 (14.06%) iPhone
3 5 (7.81%) Management Information System
3 5 (7.81%) Mobile App
4 4 (6.25%) Data Centre
5 3 (4.69%) iPad
6 1 (1.56%) Analytical Skills
6 1 (1.56%) Biometrics
6 1 (1.56%) VLE
Operating Systems
1 62 (96.88%) Windows
2 35 (54.69%) Windows 7
3 32 (50.00%) Windows Server
4 22 (34.38%) Windows XP
5 21 (32.81%) Windows 8
6 13 (20.31%) Android
6 13 (20.31%) Apple iOS
7 10 (15.63%) Windows Server 2008
7 10 (15.63%) Windows Server 2012
8 8 (12.50%) Windows Server 2003
9 5 (7.81%) Mac OS X
10 4 (6.25%) Windows 10
10 4 (6.25%) Windows Vista
11 3 (4.69%) Linux
12 1 (1.56%) Mac OS
12 1 (1.56%) Windows Mobile
Processes & Methodologies
1 12 (18.75%) ITIL
2 6 (9.38%) Application Packaging
2 6 (9.38%) Root Cause Analysis
3 4 (6.25%) Data Protection
3 4 (6.25%) Straight-Through Processing
3 4 (6.25%) Wealth Management
3 4 (6.25%) Workflow
4 2 (3.13%) Mentoring
4 2 (3.13%) Patch Management
4 2 (3.13%) Time Management
5 1 (1.56%) Asset Management
5 1 (1.56%) Change Management
5 1 (1.56%) Incident Management
5 1 (1.56%) Line Management
5 1 (1.56%) Problem Management
5 1 (1.56%) Service Delivery
5 1 (1.56%) Service Management
Programming Languages
1 6 (9.38%) PowerShell
Qualifications
1 7 (10.94%) Microsoft Certification
2 3 (4.69%) Degree
2 3 (4.69%) HND
2 3 (4.69%) MCITP
3 2 (3.13%) A+ Certification
3 2 (3.13%) MCDST
3 2 (3.13%) MCP
4 1 (1.56%) MCSA
4 1 (1.56%) MCSE
Quality Assurance & Compliance
1 8 (12.50%) SLA
System Software
1 33 (51.56%) Active Directory
2 13 (20.31%) VMware Infrastructure
3 7 (10.94%) XenApp
4 6 (9.38%) XenDesktop
5 2 (3.13%) Hyper-V
5 2 (3.13%) Terminal Services
6 1 (1.56%) VMware ESX
6 1 (1.56%) vSphere
Systems Management
1 11 (17.19%) SCCM
Vendors
1 45 (70.31%) Microsoft
2 22 (34.38%) Citrix
3 17 (26.56%) VMware
4 7 (10.94%) Wyse
5 6 (9.38%) Apple
6 3 (4.69%) Avaya
7 2 (3.13%) Google
7 2 (3.13%) Intel Security
7 2 (3.13%) Sage
7 2 (3.13%) Sophos
8 1 (1.56%) Adobe
8 1 (1.56%) Altiris
8 1 (1.56%) Capita
8 1 (1.56%) Cisco
8 1 (1.56%) Dell
8 1 (1.56%) EMC
8 1 (1.56%) HP
8 1 (1.56%) Mitel
8 1 (1.56%) SAP
8 1 (1.56%) SonicWALL
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