The table below looks at the statistics for the Desktop Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support Technician in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Desktop Support Technician
Rank 876 898 874
Rank change year-on-year
+22 -24
Permanent jobs requiring a Desktop Support Technician 14 35 30
As % of all permanent IT jobs located in the UK 0.013% 0.029% 0.027%
As % of the Job Titles category 0.013% 0.031% 0.028%
Number of salaries quoted 13 30 28
Average salary £23,000 £24,000 £22,750
Average salary % change year-on-year
-4.16% +5.49%
90% offered a salary of more than £21,500 £20,950 £17,000
10% offered a salary of more than £37,000 £33,000 £35,750
UK excluding London average salary £22,000 £22,000 £22,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104696 113578 106402
As % of all permanent IT jobs located in the UK 94.64% 94.59% 94.75%
Number of salaries quoted 85538 92124 88516
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Desktop Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Technician Jobs Demand Trend in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician within the UK.

Desktop Support Technician Salary Trend in the UK

Desktop Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing Desktop Support Technician over the 3 months to 24 April 2015 within the UK.

Desktop Support Technician Salary Histogram in the UK

Desktop Support Technician
Top 15 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -8 14 £23,000 -4.16% 1
London +18 6 £29,000 +5.45%
South West -20 4 £21,500 -
South East +15 3 £22,000 -30.15% 1
Gloucestershire - 3 £21,500 -
Hampshire -5 2 £24,250 -9.34% 1
Cheltenham - 2 £21,500 -
Southampton -9 1 £22,000 +18.91% 1
Whitstable - 1 £21,500 -
Devon - 1 £22,500 -
Kent - 1 £21,500 -
Leicestershire - 1 £25,000 -
East Midlands - 1 £25,000 -
Exeter - 1 £22,500 -
Hinckley - 1 £25,000 -

Desktop Support Technician
Top 30 Related IT Skills

For the 6 months to 24 April 2015, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title.

1 24 (64.86%) Windows
2 19 (51.35%) Microsoft
3 18 (48.65%) MS Office
4 16 (43.24%) MS Excel
5 15 (40.54%) Active Directory
5 15 (40.54%) Citrix
5 15 (40.54%) Windows 7
6 14 (37.84%) ITIL
7 11 (29.73%) MS Exchange
8 9 (24.32%) Apple
8 9 (24.32%) VMware
9 8 (21.62%) Windows Server 2003
9 8 (21.62%) Windows Server 2008
10 7 (18.92%) Exchange Server 2007
10 7 (18.92%) SLA
10 7 (18.92%) SharePoint
10 7 (18.92%) Windows XP
11 6 (16.22%) HP
11 6 (16.22%) Service Delivery
11 6 (16.22%) Blackberry
11 6 (16.22%) Finance
11 6 (16.22%) Information Security
11 6 (16.22%) IP Telephony
11 6 (16.22%) Coaching
12 5 (13.51%) VMware Infrastructure
12 5 (13.51%) XenApp
12 5 (13.51%) Microsoft Certification
13 4 (10.81%) Android
13 4 (10.81%) Windows 8
14 3 (8.11%) Citrix Presentation Server

Desktop Support Technician
Top Related IT Skills by Category

For the 6 months to 24 April 2015, IT jobs within the UK that cited Desktop Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (29.73%) MS Exchange
2 7 (18.92%) SharePoint
2 7 (18.92%) Exchange Server 2007
3 3 (8.11%) IBM Notes
3 3 (8.11%) Exchange Server 2003
4 2 (5.41%) Exchange Server 2010
Applications
1 18 (48.65%) MS Office
2 16 (43.24%) MS Excel
Communications & Networking
1 6 (16.22%) IP Telephony
2 3 (8.11%) SMTP
2 3 (8.11%) LDAP
3 2 (5.41%) Firewall
4 1 (2.70%) LAN
4 1 (2.70%) VoIP
4 1 (2.70%) WAN
4 1 (2.70%) VPN
4 1 (2.70%) Internet
4 1 (2.70%) Structured Cabling
General
1 6 (16.22%) Finance
2 3 (8.11%) Legal
3 1 (2.70%) Advertising
3 1 (2.70%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.70%) Flash
Miscellaneous
1 6 (16.22%) Blackberry
2 1 (2.70%) iPhone
2 1 (2.70%) iPad
2 1 (2.70%) Analytical Skills
Operating Systems
1 24 (64.86%) Windows
2 15 (40.54%) Windows 7
3 8 (21.62%) Windows Server 2003
3 8 (21.62%) Windows Server 2008
4 7 (18.92%) Windows XP
5 4 (10.81%) Windows 8
5 4 (10.81%) Android
6 2 (5.41%) Apple iOS
6 2 (5.41%) Windows 2000 Server
7 1 (2.70%) Mac OS
7 1 (2.70%) Windows Vista
7 1 (2.70%) Mac OS X
7 1 (2.70%) Linux
7 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 14 (37.84%) ITIL
2 6 (16.22%) Service Delivery
2 6 (16.22%) Information Security
2 6 (16.22%) Coaching
3 3 (8.11%) Document Management
4 1 (2.70%) Problem Management
4 1 (2.70%) ITIL V3
4 1 (2.70%) Business Continuity Planning
4 1 (2.70%) Change Management
4 1 (2.70%) Business Continuity
4 1 (2.70%) CRM
4 1 (2.70%) BCP
Programming Languages
1 1 (2.70%) VBScript
1 1 (2.70%) PowerShell
Qualifications
1 5 (13.51%) Microsoft Certification
2 3 (8.11%) MCP
3 2 (5.41%) CCA
3 2 (5.41%) Citrix Certification
4 1 (2.70%) MCSA
4 1 (2.70%) A+ Certification
4 1 (2.70%) ITIL Certification
4 1 (2.70%) MCTS
Quality Assurance & Compliance
1 7 (18.92%) SLA
System Software
1 15 (40.54%) Active Directory
2 5 (13.51%) VMware Infrastructure
2 5 (13.51%) XenApp
3 3 (8.11%) Citrix Presentation Server
4 2 (5.41%) XenDesktop
5 1 (2.70%) Hyper-V
Systems Management
1 3 (8.11%) Symantec Endpoint Protection
2 2 (5.41%) DameWare
3 1 (2.70%) MAILsweeper
Vendors
1 19 (51.35%) Microsoft
2 15 (40.54%) Citrix
3 9 (24.32%) Apple
3 9 (24.32%) VMware
4 6 (16.22%) HP
5 3 (8.11%) Avaya
5 3 (8.11%) Cisco
5 3 (8.11%) Lotus
5 3 (8.11%) Symantec
6 1 (2.70%) Bloomberg
6 1 (2.70%) Juniper
Southampton, Hampshire
Proactive Appointments
Salary: Unspecified Up to £22,000 + benefits
Posted: 6 days ago