England ITIL Jobs

This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the England region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the last 3 months to 13 May 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL)
Location Aberdeen Abingdon Altrincham Amersham Ascot Avon Aylesbury Banbury Barnet Barnsley Basildon Basingstoke Bath Batley Beaconsfield Bedford Bedfordshire Belfast Berkshire Bicester Bingley Birkenhead Birmingham Bishop's Stortford Blackpool Bolton Borehamwood Bournemouth Brackley Bracknell Bradford Brentford Bridgend Brighton Bristol Buckinghamshire Burnley Burton-upon-Trent Bury Camberley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Channel Islands Chatham Chelmsford Cheltenham Chertsey Cheshire Chessington Chester Chesterfield Chippenham Cirencester City of London Clapham Colchester Corby County Antrim County Londonderry Coventry Crawley Crewe Croydon Cumbria Darlington Dartford Daventry Deeside Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorking Dorset Dudley Dumfries and Galloway Dundee Dunstable Durham Ealing East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Exeter Falkirk Fareham Farnborough Feltham Flintshire Folkestone Gatwick Glasgow Gloucester Gloucestershire Godalming Gosport Grangemouth Great Missenden Greenford Grimsby Guildford Hammersmith Hampshire Harlow Harrogate Harrow Havant Haverhill Hayes Hemel Hempstead Herefordshire Hertford Hertfordshire High Wycombe Highland Hinckley Home Counties Huddersfield Hull Huntingdon Inverness Ipswich Isle of Wight Jersey Kent Kettering Kingston Upon Thames Kingswinford Knaresborough Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Leominster Lewes Lincolnshire Liverpool Livingston London Loughborough Luton Lytham St Annes M4 Corridor Macclesfield Maidenhead Maidstone Malmesbury Manchester Market Harborough Marlow Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newport Newton-le-Willows Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Orpington Oswestry Oxford Oxfordshire Paddington Paisley Peterborough Plymouth Poole Portsmouth Prescot Preston Pudsey Reading Redditch Reigate Renfrewshire Rickmansworth Ripon Romford Rotherham Rugby Ruislip Runcorn Sale Salisbury Scotland Selby Sevenoaks Sheffield Shropshire Sidcup Skipton Slough Solihull Somerset South Coast South Croydon South East South Wales South West South Yorkshire Southampton Southwark Spalding St Albans Stafford Staffordshire Stevenage Stirling Stockport Stranraer Stratford-upon-Avon Street Suffolk Surrey Sussex Swansea Swindon Tadworth Tamworth Teddington Telford Thame Thames Valley Trowbridge Tunbridge Wells Tyne and Wear UK Uxbridge Wakefield Wales Wallington Walton-on-Thames Warrington Warwick Warwickshire Watford Wednesbury Wellingborough Welwyn Garden City Wembley West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Westminster Wetherby Weybridge Wigan Wilmslow Wiltshire Winchester Windsor Winsford Wirral Witney Woking Wokingham Wolverhampton Worcester Worcestershire Worthing York Yorkshire	3 months to 13 May 2008	Same period last year
Rank	50	48
Rank change on same period last year	-2
Matching permanent IT job ads	7435	7573
As % of all UK permanent IT job ads sampled	3.637 %	3.252 %
As % of the category below	6.917 %	6.435 %
Salaries quoted	5893	5855
Average minimum salary	£40,510	£41,162
Average salary	£43,473	£44,059
% change on same period last year	-1.33 %
Average maximum salary	£46,435	£46,956
UK excluding London average salary	£39,805	£41,719
% change on same period last year	-4.58 %
Processes & Methodologies England
Matching permanent IT job ads	107483	117676
As % of all UK permanent IT job ads sampled	52.58 %	50.53 %
Salaries quoted	88096	93955
Average minimum salary	£43,370	£44,472
Average salary	£47,493	£48,533
% change on same period last year	-2.14 %
Average maximum salary	£51,615	£52,594
UK excluding London average salary	£42,900	£44,043
% change on same period last year	-2.59 %
ITIL UK

ITIL
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing ITIL across the England region as a proportion of the total demand within the Processes & Methodologies category.

ITIL
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing ITIL across the England region.

ITIL
Salary Histogram

The chart provides a salary histogram for IT jobs citing ITIL across the England region over the past 3 months.

ITIL
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL within the England region over the past 3 months.

Rank	Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
1	London	+14	2698	£50,682	+4.36 %
2	South East	0	1776	£42,900	-6.06 %
3	Yorkshire	+1	640	£36,098	+5.75 %
4	North West	-10	580	£36,116	-19.11 %
5	West Midlands	-2	541	£38,201	+4.43 %
6	East of England	-6	482	£43,747	+6.94 %
7	South West	-11	409	£34,887	-3.71 %
8	East Midlands	0	273	£35,053	+2.71 %
9	Midlands	-25	42	£49,766	+8.97 %
10	North East	-23	36	£31,196	-11.07 %
11	South Coast	-	3	£60,000	-

ITIL UK

ITIL
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the England region citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

1 3669 (24.51 %) Windows 2 3212 (21.45 %) Finance 3 2630 (17.57 %) Service Delivery 4 2548 (17.02 %) Microsoft 5 2396 (16.00 %) PRINCE2 6 2389 (15.96 %) Service Management 7 2385 (15.93 %) ITIL Certification 8 2102 (14.04 %) SLA 9 2014 (13.45 %) Project Management 10 1958 (13.08 %) Unix 11 1882 (12.57 %) Active Directory 12 1631 (10.89 %) SQL 13 1451 (9.691 %) Microsoft Certification 14 1435 (9.585 %) Oracle 15 1414 (9.444 %) MS Excel

16 1301 (8.690 %) Banking 17 1245 (8.316 %) MS Office 18 1212 (8.095 %) Change Management 19 1119 (7.474 %) SQL Server 20 1056 (7.053 %) MS Exchange 21 1049 (7.006 %) MCSE 22 1005 (6.713 %) Cisco 23 1002 (6.692 %) Citrix 24 937 (6.258 %) Linux 25 924 (6.172 %) Degree 26 821 (5.484 %) TCP/IP 27 773 (5.163 %) Problem Management 28 755 (5.043 %) Pensions 29 754 (5.036 %) Windows 2000 29 754 (5.036 %) Telecoms

ITIL
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the England region citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development 1 542 (3.620 %) .NET 2 297 (1.984 %) WebSphere 3 246 (1.643 %) HTML 4 229 (1.530 %) J2EE 5 209 (1.396 %) XML 6 191 (1.276 %) ASP 7 179 (1.196 %) Middleware 8 169 (1.129 %) ASP.NET 9 132 (0.882 %) WebServices 10 68 (0.454 %) .NET Framework 11 56 (0.374 %) CSS 12 51 (0.341 %) Application Packaging 13 47 (0.314 %) SAP XI 13 47 (0.314 %) JSP 14 29 (0.194 %) CGI 15 28 (0.187 %) SOAP 15 28 (0.187 %) SAP Basis 16 23 (0.154 %) Spring 17 22 (0.147 %) Struts 18 21 (0.140 %) COM	Application Platforms 1 1056 (7.053 %) MS Exchange 2 611 (4.081 %) Exchange Server 2003 3 501 (3.346 %) IIS 4 352 (2.351 %) Lotus Notes 5 327 (2.184 %) Exchange Server 2000 6 284 (1.897 %) Apache 7 242 (1.616 %) SharePoint 8 226 (1.509 %) WebLogic 9 126 (0.842 %) Exchange Server 2007 10 123 (0.822 %) WebSphere MQ 11 106 (0.708 %) MQSeries 12 94 (0.628 %) Lotus Domino 13 88 (0.588 %) BizTalk Server 14 86 (0.574 %) Exchange Server 5.5 15 85 (0.568 %) Tomcat 16 67 (0.448 %) WebSphere Application Server 17 65 (0.434 %) SAS 18 47 (0.314 %) Blackberry Enterprise Server 19 45 (0.301 %) Documentum 20 43 (0.287 %) CMS
Applications 1 1414 (9.444 %) MS Excel 2 1245 (8.316 %) MS Office 3 235 (1.570 %) MS Visio 4 185 (1.236 %) MS Project 5 132 (0.882 %) MS PowerPoint 6 11 (0.073 %) AutoCAD 7 9 (0.060 %) DeltaView 8 8 (0.053 %) CA Clarity 8 8 (0.053 %) Photoshop 9 6 (0.040 %) Acrobat 10 4 (0.027 %) Fireworks 11 1 (0.007 %) Paint Shop Pro 11 1 (0.007 %) CATIA 11 1 (0.007 %) Pro/ENGINEER	Business Applications 1 78 (0.521 %) assyst 2 58 (0.387 %) Remedy ITSM 3 46 (0.307 %) RMDS 4 40 (0.267 %) Oracle Applications 5 29 (0.194 %) Remedy AR System 6 28 (0.187 %) SAP FI 7 24 (0.160 %) SAP FI/CO 7 24 (0.160 %) SAP CO 8 20 (0.134 %) SAP ERP 9 19 (0.127 %) Oracle EBS 10 17 (0.114 %) Navision 11 16 (0.107 %) Singl.eView 12 15 (0.100 %) SAP CRM 13 14 (0.094 %) SoftGrid 13 14 (0.094 %) Oracle ERP 14 13 (0.087 %) SAP R/3 15 9 (0.060 %) SAP EBP 15 9 (0.060 %) Brady Trinity 15 9 (0.060 %) ResourceLink 16 8 (0.053 %) Summit
Communications & Networking 1 821 (5.484 %) TCP/IP 2 743 (4.963 %) LAN 3 719 (4.802 %) SAN 4 713 (4.762 %) WAN 5 526 (3.513 %) Internet 6 524 (3.500 %) Firewall 7 500 (3.340 %) DNS 8 329 (2.197 %) VPN 9 278 (1.857 %) DHCP 10 276 (1.843 %) VoIP 11 187 (1.249 %) WINS 12 144 (0.962 %) Wireless 13 133 (0.888 %) MPLS 14 121 (0.808 %) SMS 15 112 (0.748 %) Network Security 16 98 (0.655 %) Intranet 17 81 (0.541 %) LDAP 18 78 (0.521 %) SMTP 19 64 (0.427 %) ADSL 19 64 (0.427 %) Broadband	Database & Business Intelligence 1 1119 (7.474 %) SQL Server 2 223 (1.489 %) SQL Server 2005 3 218 (1.456 %) SQL Server 2000 4 213 (1.423 %) DB2 5 202 (1.349 %) RDBMS 6 192 (1.282 %) BusinessObjects 7 147 (0.982 %) Oracle 10g 8 146 (0.975 %) MySQL 8 146 (0.975 %) Oracle 9i 9 144 (0.962 %) Datawarehouse 10 111 (0.741 %) Crystal Reports 11 106 (0.708 %) Oracle 8/8i 12 105 (0.701 %) SQL Server 7 13 69 (0.461 %) ETL 14 64 (0.427 %) Oracle Reports 15 49 (0.327 %) MS Access 16 45 (0.301 %) OLAP 17 38 (0.254 %) Ingres 17 38 (0.254 %) Oracle OLAP 18 36 (0.240 %) SQL Server Reporting Services
Development Applications 1 141 (0.942 %) ClearCase 2 52 (0.347 %) MSI 3 38 (0.254 %) Eclipse 4 32 (0.214 %) AdminStudio 5 31 (0.207 %) Visual Studio 6 27 (0.180 %) TestDirector 7 23 (0.154 %) Ant 8 21 (0.140 %) Oracle Forms 9 19 (0.127 %) JUnit 10 17 (0.114 %) Subversion 11 16 (0.107 %) ClearQuest 11 16 (0.107 %) VSS/SourceSafe 11 16 (0.107 %) WinRunner 12 15 (0.100 %) LoadRunner 13 14 (0.094 %) JIRA 13 14 (0.094 %) WebLOAD 14 13 (0.087 %) Synon 14 13 (0.087 %) Introscope 15 12 (0.080 %) HttpUnit 16 11 (0.073 %) CruiseControl	General 1 3212 (21.45 %) Finance 2 1301 (8.690 %) Banking 3 755 (5.043 %) Pensions 4 754 (5.036 %) Telecoms 5 635 (4.241 %) Health 6 524 (3.500 %) Insurance 7 406 (2.712 %) Investment Banking 8 384 (2.565 %) Retail 9 375 (2.505 %) Government 10 272 (1.817 %) Education 11 254 (1.697 %) Law 12 235 (1.570 %) Legal 13 213 (1.423 %) Financial Institution 14 162 (1.082 %) Marketing 15 134 (0.895 %) Front Office 16 131 (0.875 %) Back Office 17 117 (0.781 %) Auditing 18 110 (0.735 %) Billing 19 97 (0.648 %) Manufacturing 20 93 (0.621 %) Publishing
Job Titles 1 3082 (20.59 %) Analyst 2 1852 (12.37 %) Service Manager 3 1279 (8.543 %) Support Analyst 4 1097 (7.327 %) Project Manager 5 906 (6.051 %) Delivery Manager 6 890 (5.944 %) Team Leader 7 850 (5.677 %) Consultant 8 841 (5.617 %) Applications Support 9 836 (5.584 %) Services Delivery Manager 10 675 (4.508 %) Service Analyst 11 624 (4.168 %) IT Manager 12 521 (3.480 %) Support Manager 13 483 (3.226 %) Architect 14 467 (3.119 %) Administrator 15 461 (3.079 %) Service Desk Analyst 16 420 (2.805 %) Support Engineer 17 362 (2.418 %) Infrastructure Manager 18 334 (2.231 %) Operations Manager 19 327 (2.184 %) Senior Manager 20 289 (1.930 %) Support Team Leader	Miscellaneous 1 299 (1.997 %) Asset Management 2 266 (1.777 %) Clustering 3 240 (1.603 %) Mainframe 4 224 (1.496 %) Blackberry 5 187 (1.249 %) Management Information System 6 185 (1.236 %) CMDB 7 137 (0.915 %) PMI 8 131 (0.875 %) Derivative 9 123 (0.822 %) Client/Server 10 80 (0.534 %) Equities 11 71 (0.474 %) EPoS 12 70 (0.468 %) Thin Client 12 70 (0.468 %) Fat Client 13 66 (0.441 %) Fixed Income 14 64 (0.427 %) NHS 15 51 (0.341 %) Computer Science 16 48 (0.321 %) French Language 17 47 (0.314 %) AS400 18 46 (0.307 %) Replication 19 45 (0.301 %) Statistics
Operating Systems 1 3669 (24.51 %) Windows 2 1958 (13.08 %) Unix 3 937 (6.258 %) Linux 4 754 (5.036 %) Windows 2000 5 712 (4.756 %) Windows XP 6 691 (4.615 %) Solaris 7 501 (3.346 %) Windows Server 2003 8 457 (3.052 %) Windows NT 9 316 (2.111 %) AIX 10 131 (0.875 %) HPUX 11 110 (0.735 %) VMS 12 39 (0.260 %) NetWare 13 34 (0.227 %) Mac OS X 13 34 (0.227 %) MVS 14 29 (0.194 %) SUSE 15 15 (0.100 %) zOS 16 14 (0.094 %) FreeBSD 16 14 (0.094 %) OpenVMS 17 12 (0.080 %) OS/400 18 11 (0.073 %) Fedora	Processes & Methodologies 1 2630 (17.57 %) Service Delivery 2 2396 (16.00 %) PRINCE2 3 2389 (15.96 %) Service Management 4 2014 (13.45 %) Project Management 5 1212 (8.095 %) Change Management 6 773 (5.163 %) Problem Management 7 715 (4.776 %) Incident Management 8 597 (3.987 %) Release Management 9 523 (3.493 %) Configuration Management 10 400 (2.672 %) PRINCE 11 389 (2.598 %) ITSM 12 374 (2.498 %) Disaster Recovery 13 303 (2.024 %) Supplier Management 14 274 (1.830 %) E-Commerce 15 273 (1.823 %) CRM 15 273 (1.823 %) Risk Management 16 263 (1.757 %) Performance Management 17 256 (1.710 %) Business Continuity 18 247 (1.650 %) Stakeholder Management 19 240 (1.603 %) CMMI
Programming Languages 1 1631 (10.89 %) SQL 2 495 (3.306 %) Java 3 308 (2.057 %) Shell Script 4 307 (2.050 %) C 5 297 (1.984 %) VB 6 246 (1.643 %) Perl 7 215 (1.436 %) C# 8 182 (1.216 %) PL/SQL 9 144 (0.962 %) JavaScript 10 130 (0.868 %) Transact-SQL 11 117 (0.781 %) C++ 12 99 (0.661 %) VBA 13 87 (0.581 %) PHP 14 75 (0.501 %) VB.NET 15 63 (0.421 %) VB6 16 55 (0.367 %) VBScript 17 38 (0.254 %) COBOL 18 30 (0.200 %) ABAP 19 27 (0.180 %) Korn 20 14 (0.094 %) RPG	Qualifications 1 2385 (15.93 %) ITIL Certification 2 1451 (9.691 %) Microsoft Certification 3 1049 (7.006 %) MCSE 4 924 (6.172 %) Degree 5 496 (3.313 %) MCP 6 426 (2.845 %) Cisco Certification 7 341 (2.278 %) PRINCE2 Certification 8 328 (2.191 %) ISEB 9 313 (2.091 %) MCSA 10 278 (1.857 %) CCNA 11 191 (1.276 %) CISSP 12 186 (1.242 %) CCNP 13 154 (1.029 %) PRINCE2 Practitioner 14 138 (0.922 %) PMI Certification 15 131 (0.875 %) PMP 16 73 (0.488 %) Citrix Certification 17 69 (0.461 %) CISM 18 60 (0.401 %) MOS 19 54 (0.361 %) CISA 20 50 (0.334 %) MCDST
Quality Assurance & Compliance 1 2102 (14.04 %) SLA 2 346 (2.311 %) COBIT 3 328 (2.191 %) QA 4 193 (1.289 %) Sarbanes-Oxley 5 184 (1.229 %) ISO27001 6 120 (0.801 %) ISO9000 7 104 (0.695 %) BS7799 8 78 (0.521 %) ISO/IEC 20000 9 55 (0.367 %) ISO17799 10 33 (0.220 %) ISO9001 11 29 (0.194 %) Basel II 12 27 (0.180 %) BS15000 13 22 (0.147 %) MiFID 14 17 (0.114 %) BS25999 15 11 (0.073 %) TickIT 16 7 (0.047 %) EFQM 16 7 (0.047 %) JSP 440 17 5 (0.033 %) PCI DSS 18 3 (0.020 %) ISO8583 18 3 (0.020 %) ISO14001	System Software 1 1882 (12.57 %) Active Directory 2 157 (1.049 %) Backup Exec 3 149 (0.995 %) NetBackup 4 146 (0.975 %) Oracle RAC 5 141 (0.942 %) MetaFrame 6 112 (0.748 %) ISA Server 7 106 (0.708 %) Citrix Presentation Server 8 82 (0.548 %) Terminal Services 9 81 (0.541 %) Oracle RMAN 10 70 (0.468 %) VMware ESX 11 31 (0.207 %) AquaLogic 12 21 (0.140 %) Terminal Server 12 21 (0.140 %) Microsoft Virtual Server 13 15 (0.100 %) Novell eDirectory 14 10 (0.067 %) NFS 15 9 (0.060 %) VMware GSX 16 8 (0.053 %) Samba 17 6 (0.040 %) VMware Workstation 17 6 (0.040 %) Xen 18 3 (0.020 %) VMware Server
Systems Management 1 205 (1.369 %) OpenView 2 175 (1.169 %) Tivoli 3 157 (1.049 %) MOM 4 142 (0.948 %) Systems Management Server (SMS) 5 54 (0.361 %) BMC PATROL 6 50 (0.334 %) Unicenter 7 49 (0.327 %) ZENworks 8 45 (0.301 %) BMC Marimba 9 41 (0.274 %) OVSD 10 40 (0.267 %) OpenView Configuration Management 11 38 (0.254 %) WSUS 12 37 (0.247 %) DameWare 13 35 (0.234 %) Norton AntiVirus 13 35 (0.234 %) CONTROL-M 13 35 (0.234 %) ServiceCenter 14 32 (0.214 %) SCOM 15 29 (0.194 %) Tivoli Storage Manager 16 23 (0.154 %) MAILsweeper 17 22 (0.147 %) CiscoWorks 17 22 (0.147 %) HP Data Protector	Vendors 1 2548 (17.02 %) Microsoft 2 1435 (9.585 %) Oracle 3 1005 (6.713 %) Cisco 4 1002 (6.692 %) Citrix 5 707 (4.722 %) HP 6 634 (4.235 %) Remedy 7 521 (3.480 %) VMware 8 405 (2.705 %) IBM 9 387 (2.585 %) Lotus 10 384 (2.565 %) SAP 11 322 (2.151 %) Sun 12 243 (1.623 %) EMC 12 243 (1.623 %) VERITAS 13 199 (1.329 %) Sybase 14 196 (1.309 %) Red Hat 15 192 (1.282 %) Business Objects 16 154 (1.029 %) BMC 17 138 (0.922 %) Altiris 18 135 (0.902 %) BEA 19 134 (0.895 %) Novell