The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 82 87 93
Rank change year-on-year
+5 +6
Permanent jobs citing Service Delivery 2913 3205 3243
As % of all permanent IT jobs located in England 3.24% 3.17% 3.08%
As % of the Processes & Methodologies category 3.67% 3.63% 3.60%
Number of salaries quoted 2152 2475 2457
Median salary £48,500 £49,500 £47,500
Median salary % change year-on-year
-2.02% +4.21%
90% offered a salary of more than £28,000 £28,550 £26,500
10% offered a salary of more than £75,000 £75,000 £72,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79405 88354 90032
As % of all permanent IT jobs located in England 88.28% 87.39% 85.38%
Number of salaries quoted 66643 73784 72673
Median salary £50,000 £50,000 £48,500
Median salary % change year-on-year
- +3.09%
90% offered a salary of more than £32,500 £32,500 £30,500
10% offered a salary of more than £80,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 27 September 2016.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -19 940 £55,000 -4.34% 80
South East +4 544 £50,000 +11.11% 37
West Midlands +36 381 £45,000 -10.00% 20
South West +7 272 £40,000 - 24
East of England +10 232 £46,900 -6.20% 17
North West -16 232 £47,000 +4.44% 28
Yorkshire -16 179 £42,500 -5.55% 14
East Midlands +12 114 £50,000 +42.85% 10
North East +23 27 £37,626 -24.74% 9
Midlands +10 12 £48,000 -20.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 27 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Delivery.

1 2692 (46.71%) ITIL
2 1661 (28.82%) Finance
3 1275 (22.12%) Microsoft
4 1117 (19.38%) Service Management
5 1081 (18.76%) Windows
6 1079 (18.72%) SLA
7 1046 (18.15%) Project Management
8 846 (14.68%) MS Excel
9 771 (13.38%) Degree
10 705 (12.23%) Agile Software Development
11 704 (12.22%) SQL
12 683 (11.85%) Continuous Improvement
13 680 (11.80%) PRINCE2
14 663 (11.50%) VMware
15 636 (11.04%) Cisco
16 623 (10.81%) Stakeholder Management
17 575 (9.98%) Active Directory
18 569 (9.87%) Data Centre
19 557 (9.67%) Oracle
20 550 (9.54%) SQL Server
21 536 (9.30%) Change Management
22 520 (9.02%) Incident Management
23 510 (8.85%) Analytical Skills
24 499 (8.66%) Retail
25 485 (8.42%) VMware Infrastructure
26 484 (8.40%) Firewall
27 463 (8.03%) Line Management
28 457 (7.93%) ITIL V3
29 449 (7.79%) Windows Server
30 439 (7.62%) MS Office

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 274 (4.75%) MS Exchange
2 231 (4.01%) SharePoint
3 165 (2.86%) IIS
4 158 (2.74%) Exchange Server 2010
5 128 (2.22%) WebSphere
6 94 (1.63%) Skype for Business
7 73 (1.27%) Apache
8 72 (1.25%) Exchange Server 2013
9 45 (0.78%) Blackberry Enterprise Server
10 35 (0.61%) CMS
11 34 (0.59%) JBoss
12 33 (0.57%) Exchange Server 2007
13 27 (0.47%) Tomcat
14 23 (0.40%) BizTalk Server
15 18 (0.31%) WebLogic
15 18 (0.31%) WebSphere Application Server
16 17 (0.29%) Exchange Server 2003
17 16 (0.28%) Elasticsearch
18 15 (0.26%) SAS
19 14 (0.24%) Documentum
Applications
1 846 (14.68%) MS Excel
2 439 (7.62%) MS Office
3 198 (3.44%) MS PowerPoint
4 61 (1.06%) MS Project
5 59 (1.02%) MS Visio
6 13 (0.23%) Spreadsheet
7 10 (0.17%) Acrobat
8 8 (0.14%) Photoshop
9 4 (0.069%) Adobe Illustrator
10 3 (0.052%) SPSS
11 2 (0.035%) Adobe Captivate
12 1 (0.017%) Adobe Creative Suite
12 1 (0.017%) HipChat
Business Applications
1 100 (1.74%) Oracle Financials
2 89 (1.54%) Oracle Retail
3 86 (1.49%) PeopleSoft Financials
4 75 (1.30%) assyst
5 49 (0.85%) Dynamics CRM
6 42 (0.73%) Dynamics AX
7 40 (0.69%) SAP ERP
8 30 (0.52%) Oracle EBS
8 30 (0.52%) SAP MM
9 29 (0.50%) SAP APO
9 29 (0.50%) Sentinel
10 25 (0.43%) SAP FI
11 24 (0.42%) SAP SD
12 20 (0.35%) SAP HR
13 19 (0.33%) Retail-J
14 17 (0.29%) Dynamics NAV
15 14 (0.24%) Maximo
15 14 (0.24%) Oracle Applications
15 14 (0.24%) SAP CRM
16 13 (0.23%) Oracle EBS R12
Cloud Services
1 222 (3.85%) Microsoft Azure
2 207 (3.59%) Office 365
3 191 (3.31%) Amazon AWS
4 135 (2.34%) SaaS
5 122 (2.12%) IaaS
6 116 (2.01%) PaaS
7 94 (1.63%) Amazon EC2
8 33 (0.57%) Cloud Computing
9 15 (0.26%) Amazon S3
10 13 (0.23%) AWS Elastic Beanstalk
11 12 (0.21%) Amazon ElastiCache
11 12 (0.21%) iTunes
12 9 (0.16%) Google Apps
13 6 (0.10%) AWS CloudFormation
13 6 (0.10%) GitHub
14 4 (0.069%) BPaaS
14 4 (0.069%) Force.com
14 4 (0.069%) Google Analytics
14 4 (0.069%) OneDrive
14 4 (0.069%) SuccessFactors
Communications & Networking
1 484 (8.40%) Firewall
2 321 (5.57%) WAN
3 278 (4.82%) LAN
4 252 (4.37%) VPN
5 187 (3.24%) DNS
6 183 (3.18%) Wireless
7 176 (3.05%) SAN
8 169 (2.93%) TCP/IP
9 155 (2.69%) Cisco ASA
10 146 (2.53%) VoIP
11 135 (2.34%) Network Security
12 131 (2.27%) Internet
13 118 (2.05%) DHCP
13 118 (2.05%) MPLS
14 91 (1.58%) SSL
15 86 (1.49%) Wi-Fi
16 58 (1.01%) Cisco Nexus
17 51 (0.88%) BGP
17 51 (0.88%) OSPF
18 45 (0.78%) VLAN
Database & Business Intelligence
1 550 (9.54%) SQL Server
2 133 (2.31%) MySQL
3 98 (1.70%) Data Warehouse
4 97 (1.68%) Relational Database
5 95 (1.65%) SQL Server 2008
6 87 (1.51%) SQL Server Integration Services
7 83 (1.44%) SQL Server 2012
8 81 (1.41%) SQL Server Reporting Services
9 69 (1.20%) DB2
10 64 (1.11%) Oracle Database
11 52 (0.90%) SQL Server 2005
12 48 (0.83%) SQL Server 2014
13 45 (0.78%) Big Data
14 42 (0.73%) SQL Server Analysis Services
15 35 (0.61%) BusinessObjects
15 35 (0.61%) MongoDB
16 33 (0.57%) NoSQL
16 33 (0.57%) Oracle Database 11g
17 32 (0.56%) RDBMS
18 26 (0.45%) GIS
Development Applications
1 64 (1.11%) Team Foundation Server
2 63 (1.09%) NUnit
3 55 (0.95%) Git (software)
4 54 (0.94%) JIRA
5 52 (0.90%) MSTest
6 47 (0.82%) Jenkins
7 46 (0.80%) Subversion
8 37 (0.64%) TeamCity
9 35 (0.61%) Visual Studio
10 26 (0.45%) Atlassian Bamboo
11 21 (0.36%) Ant
11 21 (0.36%) HP UFT
11 21 (0.36%) Selenium
12 19 (0.33%) Oracle Forms
13 14 (0.24%) Vagrant
14 13 (0.23%) SQL Server Management Studio (SSMS)
15 11 (0.19%) Hudson
15 11 (0.19%) Octopus Deploy
15 11 (0.19%) Rational Functional Tester
15 11 (0.19%) SilkTest
General
1 1661 (28.82%) Finance
2 499 (8.66%) Retail
3 278 (4.82%) Telecoms
4 235 (4.08%) Banking
5 182 (3.16%) Legal
6 161 (2.79%) Manufacturing
7 159 (2.76%) Publishing
8 136 (2.36%) Marketing
9 121 (2.10%) Law
10 55 (0.95%) Billing
11 50 (0.87%) French Language
12 49 (0.85%) Games
13 42 (0.73%) German Language
14 41 (0.71%) Financial Institution
15 40 (0.69%) Investment Banking
16 37 (0.64%) Advertising
17 33 (0.57%) Spanish Language
18 31 (0.54%) Back Office
19 30 (0.52%) Local Government
20 25 (0.43%) Front Office
Job Titles
1 996 (17.28%) Service Manager
2 736 (12.77%) Delivery Manager
3 730 (12.67%) Services Delivery Manager
4 716 (12.42%) Analyst
5 477 (8.28%) IT Manager
6 382 (6.63%) Architect
7 277 (4.81%) IT Services Manager
8 257 (4.46%) Project Manager
9 229 (3.97%) Consultant
10 210 (3.64%) Service Analyst
11 206 (3.57%) Support Analyst
12 191 (3.31%) Support Manager
13 190 (3.30%) Team Leader
14 178 (3.09%) Administrator
14 178 (3.09%) Support Engineer
15 176 (3.05%) Developer
16 174 (3.02%) Solutions Architect
17 168 (2.92%) Applications Support
18 160 (2.78%) Network Engineer
19 156 (2.71%) ITIL Manager
Libraries, Frameworks & Software Standards
1 312 (5.41%) .NET
2 227 (3.94%) HTML
3 177 (3.07%) Web Services
4 151 (2.62%) XML
5 122 (2.12%) jQuery
6 116 (2.01%) ASP.NET
7 115 (2.00%) CSS
8 113 (1.96%) Middleware
9 92 (1.60%) SOAP
10 87 (1.51%) WCF
11 82 (1.42%) XSLT
12 57 (0.99%) WPF
13 55 (0.95%) RESTful
14 53 (0.92%) Silverlight
15 52 (0.90%) LINQ
15 52 (0.90%) WF
16 40 (0.69%) .NET Framework
17 36 (0.62%) J2EE
18 34 (0.59%) Flash
19 28 (0.49%) AngularJS
Miscellaneous
1 569 (9.87%) Data Centre
2 510 (8.85%) Analytical Skills
3 397 (6.89%) Management Information System
4 244 (4.23%) Computer Science
5 185 (3.21%) CMDB
6 154 (2.67%) Virtual Team
7 141 (2.45%) Statistics
8 96 (1.67%) FMCG
9 87 (1.51%) Enterprise Software
10 76 (1.32%) User Experience
11 73 (1.27%) Blackberry
12 64 (1.11%) Smartphone
13 52 (0.90%) iPad
14 51 (0.88%) Mathematics
15 49 (0.85%) NHS
15 49 (0.85%) Replication
16 48 (0.83%) Clustering
17 46 (0.80%) Driving Licence
17 46 (0.80%) Public Cloud
18 45 (0.78%) Video Conferencing
Operating Systems
1 1081 (18.76%) Windows
2 449 (7.79%) Windows Server
3 400 (6.94%) Linux
4 260 (4.51%) Unix
5 248 (4.30%) Windows Server 2008
6 192 (3.33%) Windows Server 2012
7 180 (3.12%) Windows 7
8 151 (2.62%) Windows Server 2003
9 65 (1.13%) Apple iOS
10 64 (1.11%) Red Hat Enterprise Linux
11 56 (0.97%) Windows 10
12 49 (0.85%) Windows 8
13 46 (0.80%) Solaris
14 40 (0.69%) AIX
15 39 (0.68%) Android
16 38 (0.66%) Windows XP
17 32 (0.56%) Mac OS X
18 21 (0.36%) Windows Phone
19 15 (0.26%) Mac OS
20 13 (0.23%) CentOS
Processes & Methodologies
1 2692 (46.71%) ITIL
2 1117 (19.38%) Service Management
3 1046 (18.15%) Project Management
4 705 (12.23%) Agile Software Development
5 683 (11.85%) Continuous Improvement
6 680 (11.80%) PRINCE2
7 623 (10.81%) Stakeholder Management
8 536 (9.30%) Change Management
9 520 (9.02%) Incident Management
10 463 (8.03%) Line Management
11 457 (7.93%) ITIL V3
12 430 (7.46%) Problem Management
13 389 (6.75%) CRM
14 388 (6.73%) ITSM
15 355 (6.16%) Presales
16 339 (5.88%) Mentoring
17 295 (5.12%) Service Design
18 263 (4.56%) People Management
19 240 (4.16%) Coaching
19 240 (4.16%) TOGAF
Programming Languages
1 704 (12.22%) SQL
2 274 (4.75%) Java
3 206 (3.57%) C#
4 201 (3.49%) JavaScript
5 159 (2.76%) PowerShell
6 126 (2.19%) C
7 103 (1.79%) T-SQL
8 93 (1.61%) C++
9 89 (1.54%) PL/SQL
10 67 (1.16%) PHP
11 64 (1.11%) Python
12 60 (1.04%) Shell Script
13 48 (0.83%) VB.NET
14 39 (0.68%) Bash Shell
15 35 (0.61%) Ruby
16 31 (0.54%) Perl
17 19 (0.33%) VBA
18 17 (0.29%) VB
19 14 (0.24%) XPath
20 13 (0.23%) VBScript
Qualifications
1 771 (13.38%) Degree
2 429 (7.44%) Security Cleared
3 395 (6.85%) ITIL Certification
4 293 (5.08%) Cisco Certification
5 250 (4.34%) Microsoft Certification
6 228 (3.96%) SC Cleared
7 187 (3.24%) PMP
8 184 (3.19%) CCNA
9 181 (3.14%) PMI Certification
10 161 (2.79%) ISEB
11 155 (2.69%) CCNP
12 141 (2.45%) MCSE
13 128 (2.22%) DV Cleared
14 97 (1.68%) CISSP
15 83 (1.44%) MCITP
16 78 (1.35%) PRINCE2 Certification
17 59 (1.02%) CISM
18 57 (0.99%) VMware Certified Professional (VCP)
19 56 (0.97%) MCP
20 46 (0.80%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1079 (18.72%) SLA
2 202 (3.51%) QA
3 169 (2.93%) ISO/IEC 27001
4 59 (1.02%) PCI DSS
5 39 (0.68%) Data Quality
6 37 (0.64%) COBIT
7 29 (0.50%) Disclosure Scotland
7 29 (0.50%) HMG Security Policy Framework
8 27 (0.47%) Sarbanes-Oxley
9 25 (0.43%) RMADS
10 17 (0.29%) ISO 9001
11 10 (0.17%) ISO 14001
12 9 (0.16%) ISO 9000
13 7 (0.12%) ISO/IEC 20000
14 6 (0.10%) BS25999
14 6 (0.10%) COSO
15 5 (0.087%) ISAE 3402
16 4 (0.069%) PMBOK
17 3 (0.052%) ISO22301
17 3 (0.052%) NEBOSH
System Software
1 575 (9.98%) Active Directory
2 485 (8.42%) VMware Infrastructure
3 118 (2.05%) Hyper-V
4 103 (1.79%) vSphere
5 98 (1.70%) Virtual Machines
6 67 (1.16%) XenApp
7 56 (0.97%) VMware ESX
8 53 (0.92%) Firmware
9 39 (0.68%) XenDesktop
10 38 (0.66%) Terminal Services
11 31 (0.54%) VMware ESXi
12 30 (0.52%) Docker
13 29 (0.50%) Virtual Servers
14 25 (0.43%) XenServer
15 18 (0.31%) Virtual Desktop
16 16 (0.28%) VMware Workstation
17 15 (0.26%) NFS
18 14 (0.24%) Microsoft App-V
19 12 (0.21%) VirtualBox
20 11 (0.19%) KVM
Systems Management
1 186 (3.23%) SCCM
2 109 (1.89%) SCOM
3 86 (1.49%) SCVMM
4 78 (1.35%) Puppet
5 73 (1.27%) Opscode Chef
6 50 (0.87%) Backup Exec
7 49 (0.85%) NetBackup
8 41 (0.71%) FortiGate
9 34 (0.59%) Ansible
9 34 (0.59%) WSUS
10 33 (0.57%) Tivoli
11 25 (0.43%) Nagios
11 25 (0.43%) vRealize
12 20 (0.35%) Cisco CUCM
12 20 (0.35%) SCOrch
13 16 (0.28%) HP Quality Center
14 15 (0.26%) Cisco UCCE
14 15 (0.26%) Cisco UCCX
15 14 (0.24%) Oracle RMAN
16 13 (0.23%) AirWatch
Vendors
1 1275 (22.12%) Microsoft
2 663 (11.50%) VMware
3 636 (11.04%) Cisco
4 557 (9.67%) Oracle
5 397 (6.89%) Citrix
6 322 (5.59%) HP
7 248 (4.30%) CheckPoint
8 244 (4.23%) SAP
9 242 (4.20%) Juniper
10 180 (3.12%) IBM
11 139 (2.41%) NetApp
12 121 (2.10%) F5
13 109 (1.89%) Hyperion
14 103 (1.79%) EMC
15 102 (1.77%) Red Hat
16 91 (1.58%) ServiceNow
17 89 (1.54%) PeopleSoft
17 89 (1.54%) Retek
18 88 (1.53%) ATG
18 88 (1.53%) Remedy
Birmingham, West Midlands (County)
Experis Ltd
Salary: £75000.00 - £90000.00 per annum + bens
Posted: 6 hours ago
Bath, Avon
Eden Lea UK Limited
Salary: From £32,000 to £35,000 per annum + benefits
Posted: 3 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 10 hours ago
Chelmsford, Essex
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 6 hours ago
London
Harvey Nash plc
Posted: 10 hours ago
Fleet, Hampshire
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 11 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £55000 - £65000 per annum + excellent benefits package
Posted: 2 hours ago
London
EasyWebRecruitment.com
Salary: £32,784 - £40,000 per annum
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car (7K) + Bonus (7K) + Benefits
Posted: 11 hours ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £55,000 per annum pension and corporate benefits.
Posted: 1 hour ago
Leeds, West Yorkshire
Head Resourcing
Salary: £40000 - £45000.00 per annum + Excellent Benefits
Posted: 8 hours ago
Worksop, Nottinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £60000.00 per annum
Posted: Yesterday
Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £60000.00 per annum
Posted: Yesterday
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: Yesterday
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £40000 - £59000 per annum + Bens
Posted: 6 hours ago
Hampshire
Mortimer Spinks
Posted: Yesterday
North West
TEKsystems
Salary: £80000 - £81000 per annum
Posted: 3 hours ago
West London
RM plc
Salary: £19000 - £27000 per annum + Bonus & Benefits
Posted: 10 hours ago
City, London
Informatiq Consulting
Salary: Excellent Salary + Benefits!
Posted: 4 hours ago
Felixstowe, Suffolk
Suffolk Coastal and Waveney District Councils
Salary: From £38,789 to £42,474 per annum
Posted: 4 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Ins
Posted: 3 days ago
Birmingham, West Midlands (County)
Gleeson Recruitment Group
Salary: £40k - 50k per year + great benefits
Posted: 4 days ago
London
Michael Bailey Associates
Salary: Market Salary
Posted: 5 hours ago
Hampshire
McGregor Boyall
Salary: £55000.00 - £65000.00 per annum
Posted: 4 days ago
Luton, Bedfordshire
Ping IT Recruitment ltd
Salary: From £60,000 to £80,000 per annum
Posted: 8 hours ago
Luton, Bedfordshire
Deerfoot IT Resources Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 - £65000 per annum + car / living allowances ++
Posted: Yesterday
Bristol, Avon
Venturi
Salary: £35000 - £40000.00 per annum + full bens
Posted: Yesterday
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17000 - £24500 per annum
Posted: Yesterday
Exeter, Devon
set2recruit
Salary: £28000 Per Annum
Posted: Yesterday