The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 86 93 85
Rank change year-on-year
+7 -8
Permanent jobs citing Service Delivery 3291 3178 3172
As % of all permanent IT jobs located in England 3.23% 2.92% 3.13%
As % of the Processes & Methodologies category 3.81% 3.53% 3.85%
Number of salaries quoted 2492 2402 2496
Average salary £48,400 £47,500 £47,500
Average salary % change year-on-year
+1.89% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £43,082
% change year-on-year
- +4.45%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86396 90140 82283
As % of all permanent IT jobs located in England 84.75% 82.78% 81.09%
Number of salaries quoted 71617 73137 67976
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 4 August 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 1216 £56,658 +7.91% 130
South East +7 672 £43,500 +2.35% 79
North West +10 290 £45,000 +8.43% 34
Yorkshire +6 253 £47,500 +9.82% 37
East of England 0 249 £48,400 -3.20% 25
South West +9 243 £42,500 +7.59% 36
West Midlands +18 235 £47,500 -13.63% 27
East Midlands +13 118 £34,750 -13.12% 17
North East -25 15 £42,500 -30.61% 7
Midlands -14 6 £50,000 - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 4 August 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3042 (44.86%) ITIL
2 1790 (26.40%) Finance
3 1472 (21.71%) Windows
4 1444 (21.29%) Service Management
5 1324 (19.53%) Microsoft
6 1239 (18.27%) Project Management
7 1211 (17.86%) SLA
8 868 (12.80%) MS Excel
9 840 (12.39%) Degree
10 812 (11.97%) SQL
11 791 (11.66%) VMware
12 734 (10.82%) Cisco
13 677 (9.98%) Change Management
14 674 (9.94%) PRINCE2
15 649 (9.57%) Active Directory
16 623 (9.19%) ITIL Certification
17 619 (9.13%) Agile Software Development
18 598 (8.82%) Oracle
19 580 (8.55%) Incident Management
20 576 (8.49%) Linux
21 569 (8.39%) Analytical Skills
22 566 (8.35%) Data Centre
23 563 (8.30%) Continuous Improvement
24 558 (8.23%) Stakeholder Management
25 539 (7.95%) Management Information System
26 525 (7.74%) VMware Infrastructure
27 509 (7.51%) Problem Management
28 501 (7.39%) Citrix
29 489 (7.21%) SQL Server
30 482 (7.11%) Telecoms

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 4 August 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 307 (4.53%) MS Exchange
2 231 (3.41%) SharePoint
3 164 (2.42%) IIS
4 154 (2.27%) Apache
5 148 (2.18%) Exchange Server 2010
6 104 (1.53%) Lync
7 100 (1.47%) Tomcat
8 84 (1.24%) Exchange Server 2013
9 74 (1.09%) Exchange Server 2007
10 62 (0.91%) WebSphere
11 53 (0.78%) Exchange Server 2003
12 43 (0.63%) Blackberry Enterprise Server
13 34 (0.50%) Oracle HTTP Server
14 32 (0.47%) CMS
14 32 (0.47%) OpenStack
15 30 (0.44%) WebLogic
16 26 (0.38%) JBoss
17 23 (0.34%) SharePoint 2013
18 18 (0.27%) NetWeaver
19 17 (0.25%) BizTalk Server
Applications
1 868 (12.80%) MS Excel
2 458 (6.75%) MS Office
3 116 (1.71%) MS PowerPoint
4 111 (1.64%) MS Project
5 56 (0.83%) MS Visio
6 25 (0.37%) Spreadsheet
7 16 (0.24%) Photoshop
8 5 (0.074%) Adobe Creative Suite
9 4 (0.059%) Adobe Captivate
10 3 (0.044%) ProjectWise
10 3 (0.044%) SPSS
10 3 (0.044%) AutoCAD
11 2 (0.029%) Adobe Illustrator
11 2 (0.029%) InDesign
11 2 (0.029%) Adobe After Effects
12 1 (0.015%) InfoPath
12 1 (0.015%) Adobe Premiere
12 1 (0.015%) CATIA
Business Applications
1 43 (0.63%) Oracle EBS
2 40 (0.59%) Oracle Applications
3 37 (0.55%) SAP SM
4 34 (0.50%) Dynamics CRM
5 28 (0.41%) Oracle ERP
6 24 (0.35%) Oracle EBS R12
7 23 (0.34%) Remedy ITSM
7 23 (0.34%) SAP ERP
8 17 (0.25%) Oracle HRMS
8 17 (0.25%) Oracle Payroll
9 15 (0.22%) Summit
9 15 (0.22%) Oracle Financials
9 15 (0.22%) Oracle Receivables
10 14 (0.21%) Oracle General Ledger
11 13 (0.19%) SAP HR
11 13 (0.19%) Oracle Payables
12 12 (0.18%) SAP BPC
12 12 (0.18%) assyst
13 11 (0.16%) RMDS
13 11 (0.16%) SAP FI
Cloud Services
1 169 (2.49%) SaaS
2 106 (1.56%) Office 365
3 74 (1.09%) IaaS
4 64 (0.94%) Microsoft Azure
5 51 (0.75%) Amazon AWS
6 49 (0.72%) PaaS
7 38 (0.56%) Cloud Computing
8 15 (0.22%) Mimecast
9 6 (0.088%) Basecamp
9 6 (0.088%) Dropbox
9 6 (0.088%) Amazon EC2
9 6 (0.088%) Amazon S3
9 6 (0.088%) Amazon ELB
9 6 (0.088%) Route 53
10 3 (0.044%) Heroku
10 3 (0.044%) Google Apps
10 3 (0.044%) Taleo
11 2 (0.029%) Google Analytics
11 2 (0.029%) Force.com
11 2 (0.029%) GitHub
Communications & Networking
1 415 (6.12%) Firewall
2 400 (5.90%) WAN
3 379 (5.59%) LAN
4 261 (3.85%) DNS
5 259 (3.82%) Internet
6 257 (3.79%) SAN
7 222 (3.27%) MPLS
8 218 (3.21%) VoIP
9 217 (3.20%) DHCP
10 214 (3.16%) VPN
11 211 (3.11%) TCP/IP
12 196 (2.89%) Wireless
13 155 (2.29%) BGP
14 149 (2.20%) OSPF
15 125 (1.84%) Cisco ASA
16 120 (1.77%) Network Security
17 98 (1.45%) NAS
18 89 (1.31%) Cisco Nexus
19 83 (1.22%) Intranet
20 71 (1.05%) Cisco IOS
Database & Business Intelligence
1 489 (7.21%) SQL Server
2 160 (2.36%) Relational Database
3 142 (2.09%) MySQL
4 119 (1.75%) Oracle Database
5 86 (1.27%) SQL Server 2008
6 73 (1.08%) Oracle Database 11g
7 72 (1.06%) SQL Server Reporting Services
8 62 (0.91%) SQL Server 2012
9 59 (0.87%) Data Warehouse
10 50 (0.74%) SQL Server Integration Services
11 49 (0.72%) SQL Server 2005
12 47 (0.69%) BusinessObjects
13 45 (0.66%) Crystal Reports
14 44 (0.65%) DB2
14 44 (0.65%) Big Data
15 41 (0.60%) RDBMS
16 38 (0.56%) Oracle Reports
17 35 (0.52%) PostgreSQL
18 34 (0.50%) Hadoop
19 33 (0.49%) Oracle BI EE
Development Applications
1 43 (0.63%) Visual Studio
2 42 (0.62%) JIRA
3 31 (0.46%) Git (software)
4 29 (0.43%) Maven
5 26 (0.38%) NUnit
6 24 (0.35%) Jenkins
7 23 (0.34%) Selenium
8 22 (0.32%) Subversion
9 21 (0.31%) Team Foundation Server
10 20 (0.29%) Eclipse
11 18 (0.27%) MSTest
12 16 (0.24%) Oracle Forms
13 13 (0.19%) JUnit
14 12 (0.18%) Ant
14 12 (0.18%) Behat
15 11 (0.16%) PHPUnit
15 11 (0.16%) MSI
15 11 (0.16%) AdminStudio
16 10 (0.15%) HP UFT
17 9 (0.13%) InstallShield
General
1 1790 (26.40%) Finance
2 482 (7.11%) Telecoms
3 457 (6.74%) Retail
4 443 (6.53%) Banking
5 232 (3.42%) Marketing
6 201 (2.96%) Legal
7 184 (2.71%) Manufacturing
8 168 (2.48%) Law
9 131 (1.93%) Front Office
10 113 (1.67%) Back Office
11 90 (1.33%) Financial Institution
12 85 (1.25%) Billing
13 83 (1.22%) Investment Banking
14 57 (0.84%) Advertising
15 46 (0.68%) Publishing
16 35 (0.52%) Local Government
17 30 (0.44%) Games
18 29 (0.43%) Electronics
18 29 (0.43%) French Language
19 27 (0.40%) German Language
Job Titles
1 1448 (21.35%) Service Manager
2 1056 (15.57%) Delivery Manager
3 980 (14.45%) Services Delivery Manager
4 833 (12.28%) Analyst
5 348 (5.13%) Project Manager
6 327 (4.82%) Consultant
7 308 (4.54%) Support Engineer
8 254 (3.75%) Support Analyst
9 233 (3.44%) Architect
10 230 (3.39%) Applications Support
11 217 (3.20%) Team Leader
12 211 (3.11%) IT Services Manager
13 192 (2.83%) Technical Manager
14 182 (2.68%) Administrator
15 165 (2.43%) Senior Manager
16 162 (2.39%) Developer
17 158 (2.33%) Network Engineer
18 140 (2.06%) Service Analyst
19 132 (1.95%) Business Analyst
20 126 (1.86%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 295 (4.35%) .NET
2 147 (2.17%) HTML
3 137 (2.02%) Middleware
4 136 (2.01%) XML
5 120 (1.77%) Web Services
6 100 (1.47%) CSS
7 98 (1.45%) jQuery
8 91 (1.34%) ASP.NET
9 74 (1.09%) J2EE
10 44 (0.65%) Oracle Fusion
10 44 (0.65%) REST
11 43 (0.63%) .NET Framework
12 42 (0.62%) Software Packaging
12 42 (0.62%) AngularJS
13 41 (0.60%) SOAP
14 39 (0.58%) XSLT
15 37 (0.55%) 802.1X
16 36 (0.53%) JSP
17 34 (0.50%) Application Packaging
18 30 (0.44%) Ajax
Miscellaneous
1 569 (8.39%) Analytical Skills
2 566 (8.35%) Data Centre
3 539 (7.95%) Management Information System
4 221 (3.26%) Computer Science
5 117 (1.73%) Statistics
6 103 (1.52%) Enterprise Software
7 94 (1.39%) Blackberry
8 90 (1.33%) Life Science
9 84 (1.24%) Replication
10 76 (1.12%) Clustering
11 75 (1.11%) Mathematics
12 61 (0.90%) PMI
13 60 (0.88%) User Experience
13 60 (0.88%) FMCG
14 59 (0.87%) Foreign Exchange (FX)
14 59 (0.87%) NHS
15 52 (0.77%) Hedge funds
16 49 (0.72%) Video Conferencing
17 43 (0.63%) Mobile App
18 39 (0.58%) Performance Metrics
Operating Systems
1 1472 (21.71%) Windows
2 576 (8.49%) Linux
3 433 (6.39%) Windows Server 2008
4 421 (6.21%) UNIX
5 365 (5.38%) Windows Server 2012
6 318 (4.69%) Windows 7
7 259 (3.82%) Windows Server 2003
8 141 (2.08%) Windows 8
9 139 (2.05%) Windows XP
10 106 (1.56%) Red Hat Enterprise Linux
11 95 (1.40%) Solaris
12 50 (0.74%) CentOS
13 41 (0.60%) AIX
14 33 (0.49%) Windows Vista
14 33 (0.49%) Android
15 32 (0.47%) zOS
16 28 (0.41%) Mac OS X
17 23 (0.34%) Ubuntu
18 21 (0.31%) Apple iOS
18 21 (0.31%) SUSE Linux Enterprise Server
Processes & Methodologies
1 3042 (44.86%) ITIL
2 1444 (21.29%) Service Management
3 1239 (18.27%) Project Management
4 677 (9.98%) Change Management
5 674 (9.94%) PRINCE2
6 619 (9.13%) Agile Software Development
7 580 (8.55%) Incident Management
8 563 (8.30%) Continuous Improvement
9 558 (8.23%) Stakeholder Management
10 509 (7.51%) Problem Management
11 388 (5.72%) Mentoring
12 375 (5.53%) Line Management
13 325 (4.79%) ITSM
14 313 (4.62%) People Management
15 296 (4.37%) Risk Management
16 268 (3.95%) Disaster Recovery
17 264 (3.89%) CRM
18 262 (3.86%) Coaching
19 257 (3.79%) Root Cause Analysis
20 251 (3.70%) Supplier Management
Programming Languages
1 812 (11.97%) SQL
2 368 (5.43%) Java
3 203 (2.99%) JavaScript
4 169 (2.49%) C#
5 159 (2.34%) PowerShell
6 132 (1.95%) Perl
7 123 (1.81%) Python
8 110 (1.62%) C
9 105 (1.55%) T-SQL
10 84 (1.24%) PL/SQL
11 68 (1.00%) PHP
12 62 (0.91%) Bash Shell
13 54 (0.80%) Shell Script
14 51 (0.75%) VBA
15 43 (0.63%) VB
16 29 (0.43%) C++
17 24 (0.35%) Ruby
18 23 (0.34%) Jython
19 19 (0.28%) VB.NET
20 18 (0.27%) VBScript
Qualifications
1 840 (12.39%) Degree
2 623 (9.19%) ITIL Certification
3 405 (5.97%) Security Cleared
4 399 (5.88%) Cisco Certification
5 330 (4.87%) Microsoft Certification
6 239 (3.52%) SC Cleared
7 216 (3.19%) MCSE
7 216 (3.19%) CCNA
8 212 (3.13%) CCNP
9 130 (1.92%) PRINCE2 Certification
10 124 (1.83%) MCP
11 116 (1.71%) PMI Certification
12 105 (1.55%) DV Cleared
13 103 (1.52%) MCSA
14 78 (1.15%) PMP
14 78 (1.15%) PRINCE2 Practitioner
15 75 (1.11%) CCIE
16 73 (1.08%) ITIL Foundation Certificate
17 66 (0.97%) VMware Certified Professional (VCP)
18 60 (0.88%) ISEB
Quality Assurance & Compliance
1 1211 (17.86%) SLA
2 199 (2.93%) QA
3 146 (2.15%) ISO/IEC 27001
4 79 (1.17%) COBIT
5 72 (1.06%) PCI DSS
6 60 (0.88%) ISO 9001
7 36 (0.53%) Sarbanes-Oxley
8 12 (0.18%) ISO 9000
9 11 (0.16%) PMBOK
10 9 (0.13%) Solvency II
11 7 (0.10%) P3O
11 7 (0.10%) HL7
11 7 (0.10%) JSP 440
12 6 (0.088%) ISO/IEC 20000
12 6 (0.088%) ISO 14001
13 5 (0.074%) EMIR
13 5 (0.074%) Data Quality
14 3 (0.044%) Section 508
14 3 (0.044%) Dodd-Frank
14 3 (0.044%) WCAG
System Software
1 649 (9.57%) Active Directory
2 525 (7.74%) VMware Infrastructure
3 146 (2.15%) Hyper-V
4 137 (2.02%) XenApp
5 89 (1.31%) vSphere
6 60 (0.88%) VMware ESX
7 42 (0.62%) Microsoft App-V
8 39 (0.58%) Oracle RAC
9 38 (0.56%) XenDesktop
10 31 (0.46%) Terminal Services
11 28 (0.41%) Terminal Server
12 26 (0.38%) IMail Server
13 23 (0.34%) XenServer
14 19 (0.28%) NFS
15 18 (0.27%) EMC RecoverPoint
15 18 (0.27%) VirtualBox
15 18 (0.27%) Apache ZooKeeper
16 17 (0.25%) VMware Server
17 14 (0.21%) ISA Server
18 13 (0.19%) Citrix Presentation Server
Systems Management
1 239 (3.52%) SCCM
2 83 (1.22%) Puppet
3 65 (0.96%) SCOM
4 44 (0.65%) Opscode Chef
5 30 (0.44%) Backup Exec
6 26 (0.38%) Nagios
6 26 (0.38%) Tivoli
7 23 (0.34%) Symantec Enterprise Vault
8 21 (0.31%) HP Quality Center
9 20 (0.29%) WSUS
10 18 (0.27%) NetBackup
10 18 (0.27%) Systems Management Server (SMS)
10 18 (0.27%) Oracle RMAN
10 18 (0.27%) Oracle Identity Management
10 18 (0.27%) Vagrant
11 17 (0.25%) Cisco CUCM
11 17 (0.25%) ZABBIX
11 17 (0.25%) EMC NetWorker
12 16 (0.24%) Data Guard
12 16 (0.24%) FortiGate
Vendors
1 1324 (19.53%) Microsoft
2 791 (11.66%) VMware
3 734 (10.82%) Cisco
4 598 (8.82%) Oracle
5 501 (7.39%) Citrix
6 297 (4.38%) SAP
7 275 (4.06%) HP
8 229 (3.38%) Juniper
9 182 (2.68%) IBM
10 181 (2.67%) F5
11 160 (2.36%) CheckPoint
12 145 (2.14%) NetApp
13 127 (1.87%) Red Hat
14 120 (1.77%) ServiceNow
15 87 (1.28%) Symantec
16 85 (1.25%) Dell
16 85 (1.25%) EMC
17 80 (1.18%) Remedy
18 77 (1.14%) Apple
19 75 (1.11%) Avaya
Reigate, Surrey
Oliver James Associates
Salary: £50000 - £60000 per annum + Full Benefits Package
Posted: 1 hour ago
City, London
Harrington Starr
Salary: £85000 - £95000 per annum + plus package
Posted: 2 hours ago
East London
Colston Consulting
Salary: £65k - 75k per year + financial benefits
Posted: 3 hours ago
Leeds, West Yorkshire
McGregor Boyall
Salary: £0.00 per annum
Posted: 3 hours ago
Cambridge, Cambridgeshire
The One Group
Salary: £24k - 30k per year
Posted: 4 hours ago
London
Montash
Salary: £50000 per annum + benefits
Posted: 4 hours ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £28000 - £40000 per annum + Benefits
Posted: 4 hours ago
Watford, Hertfordshire
Computer People
Salary: £20000.00 - £28000.00 per annum
Posted: 5 hours ago
East London
Colston Consulting
Salary: £50k - 70k per month + flexi package
Posted: 5 hours ago
Croydon, Surrey
FT Select
Salary: From £35,000 to £40,000 per annum plus benefits
Posted: 5 hours ago
Crewe, Cheshire
FT Select
Salary: From £40,000 to £45,000 per annum plus benefits
Posted: 5 hours ago
London
First Point
Salary: £70000 - £80000 per annum + Bonus, benefits
Posted: 5 hours ago
Atherstone, Warwickshire
EasyWebRecruitment.com
Salary: Competitive
Posted: 5 hours ago
City, London
Lorien Resourcing
Posted: 6 hours ago
Cambridge, Cambridgeshire
The SmartList
Salary: Circa £24,300-£27.300 DEO & benefits
Posted: 7 hours ago
London
Highams
Salary: From £0 to £70,000 per annum
Posted: 7 hours ago
Greater Manchester
ANSON MCCADE
Salary: Circa £60-90,000 + excellent package
Posted: 9 hours ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: Circa £60-90,000 + excellent package
Posted: 9 hours ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Up to £40,000 per annum Plus Bonus, Life Assurance, Private healthcare
Posted: 9 hours ago
Cheshire
Talent International
Salary: £40000 - £46000 per annum + benefits and flexi time
Posted: 10 hours ago