The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 86 90
Rank change year-on-year
+4 +4
Permanent jobs citing Service Delivery 3310 3213 3380
As % of all permanent IT jobs located in England 3.14% 3.17% 3.13%
As % of the Processes & Methodologies category 3.82% 3.88% 3.95%
Number of salaries quoted 2533 2386 2469
Average salary £47,500 £49,500 £45,000
Average salary % change year-on-year
-4.04% +10.00%
90% offered a salary of more than £27,000 £29,000 £27,500
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86665 82722 85526
As % of all permanent IT jobs located in England 82.10% 81.56% 79.25%
Number of salaries quoted 70629 68678 72657
Average salary £49,500 £47,500 £46,000
Average salary % change year-on-year
+4.21% +3.26%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 22 October 2014.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -2 1125 £52,500 -4.54% 146
South East +5 759 £45,000 -5.26% 84
North West +53 311 £47,500 +3.26% 26
Yorkshire -14 295 £42,500 - 44
East of England -2 247 £42,500 +6.25% 41
West Midlands -9 214 £52,500 +16.66% 36
South West +7 211 £35,000 -22.22% 31
East Midlands -2 114 £37,500 -13.12% 15
North East -22 22 £43,750 -19.35% 6
Midlands 0 2 £50,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 22 October 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2924 (45.23%) ITIL
2 1719 (26.59%) Finance
3 1245 (19.26%) Service Management
4 1232 (19.06%) Project Management
4 1232 (19.06%) Windows
5 1195 (18.48%) SLA
6 1171 (18.11%) Microsoft
7 871 (13.47%) MS Excel
8 816 (12.62%) Degree
9 749 (11.59%) Change Management
10 715 (11.06%) SQL
11 601 (9.30%) Analytical Skills
12 570 (8.82%) Telecoms
13 563 (8.71%) Oracle
14 557 (8.62%) PRINCE2
15 545 (8.43%) MS Office
16 528 (8.17%) VMware
17 526 (8.14%) ITIL Certification
18 508 (7.86%) Linux
19 507 (7.84%) Active Directory
20 502 (7.76%) Stakeholder Management
21 500 (7.73%) Incident Management
22 496 (7.67%) Agile Software Development
23 473 (7.32%) Continuous Improvement
24 440 (6.81%) Cisco
25 426 (6.59%) Citrix
26 423 (6.54%) Retail
27 419 (6.48%) SQL Server
28 395 (6.11%) Mentoring
29 377 (5.83%) UNIX

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 22 October 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 271 (4.19%) MS Exchange
2 218 (3.37%) SharePoint
3 180 (2.78%) Apache
4 134 (2.07%) IIS
5 117 (1.81%) Exchange Server 2010
6 89 (1.38%) Exchange Server 2003
6 89 (1.38%) Tomcat
7 82 (1.27%) Lync
8 70 (1.08%) Exchange Server 2007
9 66 (1.02%) WebSphere
10 54 (0.84%) Blackberry Enterprise Server
11 41 (0.63%) CMS
12 37 (0.57%) Exchange Server 2013
13 31 (0.48%) WebLogic
14 29 (0.45%) SharePoint 2010
15 27 (0.42%) WebSphere Application Server
15 27 (0.42%) JBoss
16 26 (0.40%) Lotus Domino
17 23 (0.36%) OpenStack
18 20 (0.31%) CICS
Applications
1 871 (13.47%) MS Excel
2 545 (8.43%) MS Office
3 144 (2.23%) MS PowerPoint
4 112 (1.73%) MS Visio
5 91 (1.41%) MS Project
6 21 (0.32%) Spreadsheet
7 10 (0.15%) Photoshop
8 7 (0.11%) SPSS
8 7 (0.11%) Mingle
9 6 (0.093%) InfoPath
9 6 (0.093%) Adobe Illustrator
10 3 (0.046%) Adobe Creative Suite
10 3 (0.046%) InDesign
11 1 (0.015%) PowerPivot
Business Applications
1 40 (0.62%) Oracle EBS
2 36 (0.56%) Dynamics CRM
3 34 (0.53%) Oracle Applications
4 29 (0.45%) Oracle EBS R12
5 28 (0.43%) SAP FI/CO
5 28 (0.43%) SAP CO
5 28 (0.43%) SAP FI
6 25 (0.39%) Agresso
7 24 (0.37%) Dynamics GP
7 24 (0.37%) Oracle HRMS
8 20 (0.31%) Oracle Payroll
9 16 (0.25%) Dynamics AX
10 14 (0.22%) RMDS
11 13 (0.20%) Google Analytics
12 12 (0.19%) Eikon
12 12 (0.19%) 3000 Xtra
12 12 (0.19%) SAP Oil and Gas
13 11 (0.17%) SAP ERP
13 11 (0.17%) Remedy ITSM
14 10 (0.15%) Bloomberg TOMS
Cloud Services
1 142 (2.20%) SaaS
2 137 (2.12%) Office 365
3 85 (1.31%) Microsoft Azure
4 43 (0.67%) Amazon AWS
5 30 (0.46%) IaaS
6 27 (0.42%) Cloud Computing
7 21 (0.32%) Google Apps
8 18 (0.28%) Amazon EC2
9 17 (0.26%) PaaS
10 13 (0.20%) Taleo
10 13 (0.20%) SuccessFactors
11 8 (0.12%) Amazon S3
12 5 (0.077%) ElastiCache
12 5 (0.077%) Amazon ElastiCache
13 4 (0.062%) GitHub
14 2 (0.031%) IBM SmartCloud
14 2 (0.031%) Heroku
Communications & Networking
1 333 (5.15%) Firewall
2 276 (4.27%) Internet
3 272 (4.21%) WAN
3 272 (4.21%) LAN
4 240 (3.71%) DNS
5 239 (3.70%) TCP/IP
6 226 (3.50%) SAN
7 182 (2.82%) Wireless
8 170 (2.63%) DHCP
9 166 (2.57%) VPN
10 137 (2.12%) MPLS
11 112 (1.73%) VoIP
12 70 (1.08%) BGP
13 69 (1.07%) Ethernet
14 67 (1.04%) SSL
14 67 (1.04%) Intranet
15 64 (0.99%) OSPF
15 64 (0.99%) NAS
16 52 (0.80%) HTTP
17 51 (0.79%) Unified Communications
Database & Business Intelligence
1 419 (6.48%) SQL Server
2 124 (1.92%) Oracle Database
3 96 (1.48%) SQL Server Integration Services
4 88 (1.36%) Relational Database
4 88 (1.36%) SQL Server 2008
5 82 (1.27%) MySQL
6 81 (1.25%) Data Warehouse
7 67 (1.04%) SQL Server Reporting Services
8 58 (0.90%) Oracle Database 11g
9 52 (0.80%) Data Mining
10 45 (0.70%) SQL Server 2005
11 44 (0.68%) SQL Server Analysis Services
12 42 (0.65%) Oracle Database 10g
13 40 (0.62%) Oracle9i Database
13 40 (0.62%) Crystal Reports
14 38 (0.59%) PostgreSQL
15 36 (0.56%) NoSQL
16 33 (0.51%) SQL Server 2012
17 32 (0.49%) DB2
18 29 (0.45%) Oracle Database 12c
Development Applications
1 69 (1.07%) JIRA
2 60 (0.93%) Team Foundation Server
3 54 (0.84%) Subversion
4 45 (0.70%) Visual Studio
5 43 (0.67%) Git (software)
6 42 (0.65%) Selenium
7 35 (0.54%) Jenkins
8 23 (0.36%) Maven
9 19 (0.29%) JUnit
10 18 (0.28%) Eclipse
11 14 (0.22%) JMeter
12 13 (0.20%) TeamCity
13 12 (0.19%) Cucumber
13 12 (0.19%) WebDriver
13 12 (0.19%) Atlassian Bamboo
14 11 (0.17%) Toad
14 11 (0.17%) SQL Server Management Studio (SSMS)
15 8 (0.12%) SpecFlow
15 8 (0.12%) Hudson
15 8 (0.12%) NUnit
General
1 1719 (26.59%) Finance
2 570 (8.82%) Telecoms
3 423 (6.54%) Retail
4 309 (4.78%) Banking
5 272 (4.21%) Marketing
6 239 (3.70%) Legal
7 123 (1.90%) Law
8 101 (1.56%) Advertising
9 94 (1.45%) Billing
10 86 (1.33%) Back Office
11 67 (1.04%) German Language
12 62 (0.96%) Financial Institution
13 59 (0.91%) Front Office
14 58 (0.90%) Manufacturing
15 56 (0.87%) Publishing
16 44 (0.68%) Local Government
17 42 (0.65%) Investment Banking
17 42 (0.65%) Games
18 38 (0.59%) French Language
19 32 (0.49%) Spanish Language
Job Titles
1 1339 (20.71%) Service Manager
2 904 (13.98%) Analyst
3 895 (13.84%) Delivery Manager
4 806 (12.47%) Services Delivery Manager
5 340 (5.26%) Consultant
6 308 (4.76%) Support Analyst
7 297 (4.59%) Architect
8 287 (4.44%) Team Leader
9 272 (4.21%) Project Manager
10 217 (3.36%) Support Engineer
11 215 (3.33%) Applications Support
12 204 (3.16%) Service Analyst
13 194 (3.00%) Senior Manager
14 181 (2.80%) Business Analyst
14 181 (2.80%) Technical Manager
15 178 (2.75%) IT Services Manager
16 156 (2.41%) Developer
17 145 (2.24%) Infrastructure Manager
18 129 (2.00%) Administrator
19 128 (1.98%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 198 (3.06%) .NET
2 140 (2.17%) XML
3 130 (2.01%) Web Services
4 126 (1.95%) HTML
5 96 (1.48%) Middleware
6 81 (1.25%) CSS
7 67 (1.04%) ASP.NET
8 48 (0.74%) J2EE
9 47 (0.73%) .NET Framework
10 38 (0.59%) jQuery
11 29 (0.45%) HTML5
12 28 (0.43%) Spring
12 28 (0.43%) SOAP
13 27 (0.42%) LAMP
14 25 (0.39%) EDI
15 22 (0.34%) Application Packaging
16 21 (0.32%) Oracle Fusion
17 17 (0.26%) WinForms
18 16 (0.25%) Ajax
18 16 (0.25%) JSP
Miscellaneous
1 601 (9.30%) Analytical Skills
2 325 (5.03%) Management Information System
3 171 (2.65%) Computer Science
4 125 (1.93%) Blackberry
5 110 (1.70%) User Experience
6 96 (1.48%) PMI
6 96 (1.48%) Enterprise Software
7 91 (1.41%) Statistics
8 88 (1.36%) Open Source
9 77 (1.19%) Mathematics
10 70 (1.08%) Clustering
11 69 (1.07%) CMDB
12 67 (1.04%) NHS
13 55 (0.85%) Video Conferencing
14 51 (0.79%) Mainframe
14 51 (0.79%) Performance Metrics
15 46 (0.71%) Replication
16 40 (0.62%) EPoS
17 39 (0.60%) Life Science
18 38 (0.59%) Social Media
Operating Systems
1 1232 (19.06%) Windows
2 508 (7.86%) Linux
3 377 (5.83%) UNIX
4 341 (5.27%) Windows Server 2008
5 311 (4.81%) Windows 7
6 254 (3.93%) Windows Server 2003
7 207 (3.20%) Windows Server 2012
8 154 (2.38%) Windows XP
9 89 (1.38%) Red Hat Enterprise Linux
10 76 (1.18%) Windows 8
11 70 (1.08%) Solaris
11 70 (1.08%) CentOS
12 42 (0.65%) Windows 2000 Server
13 37 (0.57%) Windows Phone 8
13 37 (0.57%) Windows Phone
14 36 (0.56%) AIX
15 32 (0.49%) Apple iOS
16 28 (0.43%) Android
17 21 (0.32%) Ubuntu
18 17 (0.26%) Mac OS
Processes & Methodologies
1 2924 (45.23%) ITIL
2 1245 (19.26%) Service Management
3 1232 (19.06%) Project Management
4 749 (11.59%) Change Management
5 557 (8.62%) PRINCE2
6 502 (7.76%) Stakeholder Management
7 500 (7.73%) Incident Management
8 496 (7.67%) Agile Software Development
9 473 (7.32%) Continuous Improvement
10 395 (6.11%) Mentoring
11 361 (5.58%) Problem Management
12 318 (4.92%) CRM
13 312 (4.83%) Line Management
14 258 (3.99%) ITSM
15 257 (3.98%) Coaching
16 255 (3.94%) Supplier Management
17 243 (3.76%) People Management
18 233 (3.60%) Risk Management
19 227 (3.51%) Performance Management
20 210 (3.25%) Release Management
Programming Languages
1 715 (11.06%) SQL
2 341 (5.27%) Java
3 117 (1.81%) C
4 115 (1.78%) C#
5 97 (1.50%) JavaScript
6 89 (1.38%) T-SQL
7 83 (1.28%) PowerShell
8 77 (1.19%) Bash Shell
9 76 (1.18%) Python
10 74 (1.14%) Perl
11 59 (0.91%) PL/SQL
12 41 (0.63%) VB
13 38 (0.59%) PHP
14 35 (0.54%) VBScript
14 35 (0.54%) Ruby
15 31 (0.48%) VBA
16 25 (0.39%) Shell Script
17 16 (0.25%) ABAP
18 14 (0.22%) C++
19 12 (0.19%) VB6
Qualifications
1 816 (12.62%) Degree
2 526 (8.14%) ITIL Certification
3 312 (4.83%) Security Cleared
4 293 (4.53%) Microsoft Certification
5 224 (3.46%) Cisco Certification
6 192 (2.97%) SC Cleared
7 177 (2.74%) MCSE
8 164 (2.54%) CCNA
9 157 (2.43%) PMI Certification
10 128 (1.98%) MCP
11 114 (1.76%) MCITP
12 87 (1.35%) HND
13 85 (1.31%) ITIL Foundation Certificate
14 84 (1.30%) CCNP
15 80 (1.24%) MCSA
16 75 (1.16%) ISEB
16 75 (1.16%) PRINCE2 Certification
17 65 (1.01%) PMP
18 54 (0.84%) HNC
19 51 (0.79%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1195 (18.48%) SLA
2 234 (3.62%) QA
3 181 (2.80%) ISO/IEC 27001
4 106 (1.64%) ISO 9001
5 87 (1.35%) PCI DSS
6 61 (0.94%) COBIT
7 26 (0.40%) Sarbanes-Oxley
8 18 (0.28%) ISO 14001
9 10 (0.15%) ISO 8583
10 6 (0.093%) Solvency II
11 4 (0.062%) Basel III
12 3 (0.046%) ISO 9000
12 3 (0.046%) BS15000
12 3 (0.046%) MiFID
12 3 (0.046%) GPG13
13 2 (0.031%) Data Quality
13 2 (0.031%) P3O
13 2 (0.031%) HIPAA
13 2 (0.031%) Basel II
13 2 (0.031%) ISO/IEC 17799
System Software
1 507 (7.84%) Active Directory
2 288 (4.45%) VMware Infrastructure
3 136 (2.10%) XenApp
4 102 (1.58%) Hyper-V
5 80 (1.24%) XenDesktop
6 55 (0.85%) NDS
7 47 (0.73%) vSphere
8 44 (0.68%) Oracle RMAN
9 29 (0.45%) vCloud
10 27 (0.42%) Microsoft App-V
11 26 (0.40%) Terminal Services
12 22 (0.34%) Firmware
13 21 (0.32%) Citrix Presentation Server
14 19 (0.29%) MetaFrame
15 18 (0.28%) VMware ESXi
16 16 (0.25%) Terminal Server
17 14 (0.22%) Microsoft Virtual Server
17 14 (0.22%) VMware ESX
18 13 (0.20%) Oracle RAC
19 12 (0.19%) KVM
Systems Management
1 145 (2.24%) SCCM
2 92 (1.42%) SCOM
3 82 (1.27%) Nagios
4 70 (1.08%) Backup Exec
5 63 (0.97%) Puppet
6 45 (0.70%) Opscode Chef
7 38 (0.59%) Data Guard
8 37 (0.57%) Tivoli
9 36 (0.56%) OpenView
10 35 (0.54%) Foglight
11 30 (0.46%) NetBackup
11 30 (0.46%) Norton AntiVirus
12 29 (0.45%) WSUS
13 27 (0.42%) Zenoss
13 27 (0.42%) ZABBIX
14 24 (0.37%) HP NNM
15 13 (0.20%) SolarWinds Orion
16 12 (0.19%) Graylog2
17 11 (0.17%) Cisco IPCC
18 9 (0.14%) HP Quality Center
Vendors
1 1171 (18.11%) Microsoft
2 563 (8.71%) Oracle
3 528 (8.17%) VMware
4 440 (6.81%) Cisco
5 426 (6.59%) Citrix
6 275 (4.25%) HP
7 219 (3.39%) SAP
8 136 (2.10%) IBM
9 113 (1.75%) Remedy
10 108 (1.67%) Juniper
11 98 (1.52%) Red Hat
12 95 (1.47%) Symantec
13 87 (1.35%) NetApp
14 84 (1.30%) F5
15 78 (1.21%) EMC
16 66 (1.02%) Dell
17 61 (0.94%) CheckPoint
18 59 (0.91%) Apple
19 56 (0.87%) TIBCO
20 51 (0.79%) Nokia Solutions and Networks
Reading, Berkshire
Austin Fraser
Salary: £35000.00 - £40000.00 per annum + 9% Bonus
Posted: 4 hours ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £70,000 to £120,000 per annum to GBP 120,000 plus benefits
Posted: 4 hours ago
Fareham, Hampshire
Connectus
Salary: £25000 - £35000 per annum
Posted: 5 hours ago
Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £55000.00 - £65000.00 per annum + Depending on experience
Posted: 5 hours ago
City, London
TEKsystems
Salary: £50000 per annum + Benefits
Posted: 5 hours ago
West London
McGregor Boyall
Salary: £80000 per annum
Posted: 7 hours ago
Slough, Berkshire
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 7 hours ago
Cobham, Surrey
Experis Ltd
Salary: £55000 - £65000 per annum
Posted: 8 hours ago
Luton, Bedfordshire
Vadis People
Salary: £40 - 43, 000 + 10% bonus + bens
Posted: 8 hours ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + training & benefits
Posted: 8 hours ago
Colchester, Essex
Eutopia Solutions Ltd
Salary: £35000 - £50000 per annum + generous benefits
Posted: 8 hours ago
St. Neots, Cambridgeshire
DMS Computer Recruitment
Salary: From £40,000 to £55,000 per annum £40-55K PA
Posted: 9 hours ago
Luton, Bedfordshire
The People Network
Salary: £80000 - £90000 per annum + package
Posted: 9 hours ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: 11 hours ago
Leeds, West Yorkshire
Calibre Search Ltd
Salary: £25000.00 - £30000 per annum
Posted: 11 hours ago
London
Ashdown IT
Salary: £35000 - £37000 per annum + Benefits
Posted: 12 hours ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 12 hours ago
London
Randstad Technologies
Posted: 12 hours ago
Yeovil, Somerset
Connectus
Salary: £55000 - £65000 per annum + bonus, pension, health
Posted: 12 hours ago
London
Royal College of Nursing
Salary: Competitive
Posted: 12 hours ago