The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 72 86 99
Rank change year-on-year
+14 +13
Permanent jobs citing Service Delivery 3604 3639 3053
As % of all permanent IT jobs located in England 3.47% 3.23% 2.93%
As % of the Processes & Methodologies category 4.17% 3.93% 3.65%
Number of salaries quoted 2614 2705 2380
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £29,500 £29,000 £29,150
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86364 92632 83663
As % of all permanent IT jobs located in England 83.19% 82.13% 80.38%
Number of salaries quoted 70700 75133 69495
Average salary £50,000 £47,500 £47,000
Average salary % change year-on-year
+5.26% +1.06%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 21 April 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 1419 £52,500 -2.77% 114
South East +1 736 £45,000 - 82
Yorkshire +1 299 £42,500 -0.66% 34
South West +23 251 £41,000 -3.52% 36
East of England +3 245 £47,500 +1.60% 42
North West +15 240 £46,000 +15.00% 39
West Midlands +4 239 £45,000 - 36
East Midlands -3 137 £36,000 -10.00% 16
North East -11 10 £31,375 -24.22% 6
Midlands +10 2 £60,000 +38.72% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 21 April 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3157 (45.75%) ITIL
2 1871 (27.12%) Finance
3 1632 (23.65%) Windows
4 1454 (21.07%) Microsoft
5 1381 (20.01%) Service Management
6 1309 (18.97%) SLA
7 1106 (16.03%) Project Management
8 979 (14.19%) MS Excel
9 943 (13.67%) Degree
10 865 (12.54%) SQL
11 832 (12.06%) VMware
12 801 (11.61%) Active Directory
13 691 (10.01%) Cisco
14 675 (9.78%) Change Management
15 653 (9.46%) Continuous Improvement
16 628 (9.10%) Analytical Skills
17 626 (9.07%) PRINCE2
18 615 (8.91%) Citrix
19 566 (8.20%) ITIL Certification
20 551 (7.99%) VMware Infrastructure
21 546 (7.91%) Telecoms
22 539 (7.81%) MS Office
23 538 (7.80%) Oracle
24 525 (7.61%) Management Information System
25 518 (7.51%) Linux
26 517 (7.49%) Problem Management
27 494 (7.16%) SQL Server
28 478 (6.93%) Agile Software Development
28 478 (6.93%) Incident Management
29 477 (6.91%) Stakeholder Management

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 21 April 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 387 (5.61%) MS Exchange
2 239 (3.46%) SharePoint
3 185 (2.68%) IIS
4 180 (2.61%) Exchange Server 2010
5 136 (1.97%) Apache
6 127 (1.84%) Lync
7 125 (1.81%) Exchange Server 2013
8 99 (1.43%) Exchange Server 2007
9 79 (1.14%) Exchange Server 2003
10 75 (1.09%) Tomcat
11 68 (0.99%) Blackberry Enterprise Server
12 48 (0.70%) WebSphere
13 42 (0.61%) IBM Notes
14 34 (0.49%) CMS
15 32 (0.46%) JBoss
16 31 (0.45%) Elasticsearch
17 28 (0.41%) WebLogic
18 26 (0.38%) Lotus Domino
19 22 (0.32%) Oracle HTTP Server
20 19 (0.28%) WebSphere Application Server
Applications
1 979 (14.19%) MS Excel
2 539 (7.81%) MS Office
3 155 (2.25%) MS PowerPoint
4 119 (1.72%) MS Project
5 79 (1.14%) MS Visio
6 32 (0.46%) Spreadsheet
7 10 (0.14%) Photoshop
8 5 (0.072%) Adobe Creative Suite
9 4 (0.058%) Open Workbench
10 3 (0.043%) SPSS
11 2 (0.029%) Adobe Illustrator
11 2 (0.029%) InDesign
11 2 (0.029%) Adobe After Effects
11 2 (0.029%) Mingle
11 2 (0.029%) PowerPivot
12 1 (0.014%) FastStats
12 1 (0.014%) GNU Octave
12 1 (0.014%) PrintSoft PReS
Business Applications
1 49 (0.71%) Oracle EBS
2 35 (0.51%) Oracle ERP
3 30 (0.43%) Oracle EBS R12
4 29 (0.42%) Oracle Applications
4 29 (0.42%) Dynamics CRM
5 28 (0.41%) Remedy ITSM
6 24 (0.35%) Oracle Receivables
7 23 (0.33%) Oracle Financials
8 22 (0.32%) Oracle Payables
8 22 (0.32%) Oracle General Ledger
9 20 (0.29%) Oracle Payroll
10 19 (0.28%) Oracle Cash Management
11 18 (0.26%) SAP SM
12 13 (0.19%) SAP FI
12 13 (0.19%) SAP FI/CO
12 13 (0.19%) SAP CO
12 13 (0.19%) SAP EWM
13 11 (0.16%) Dynamics GP
14 10 (0.14%) SAP SCM
14 10 (0.14%) ResourceLink
Cloud Services
1 149 (2.16%) SaaS
2 95 (1.38%) Office 365
3 79 (1.14%) IaaS
4 53 (0.77%) Amazon AWS
5 42 (0.61%) Microsoft Azure
6 40 (0.58%) PaaS
7 30 (0.43%) Cloud Computing
8 17 (0.25%) Mimecast
9 8 (0.12%) Amazon EC2
10 6 (0.087%) Basecamp
10 6 (0.087%) Dropbox
11 4 (0.058%) AWS CloudFormation
11 4 (0.058%) GitHub
11 4 (0.058%) Google Apps
12 3 (0.043%) Force.com
12 3 (0.043%) Yammer
12 3 (0.043%) OneDrive
13 2 (0.029%) SuccessFactors
13 2 (0.029%) Taleo
14 1 (0.014%) Amazon ElastiCache
Communications & Networking
1 474 (6.87%) Firewall
2 378 (5.48%) WAN
3 368 (5.33%) LAN
4 342 (4.96%) DNS
5 306 (4.43%) Internet
6 304 (4.41%) DHCP
7 288 (4.17%) VPN
8 278 (4.03%) SAN
9 272 (3.94%) Wireless
10 233 (3.38%) MPLS
11 212 (3.07%) VoIP
12 186 (2.70%) TCP/IP
13 129 (1.87%) BGP
14 126 (1.83%) Cisco ASA
15 112 (1.62%) OSPF
16 84 (1.22%) Intranet
17 80 (1.16%) NAS
18 77 (1.12%) Network Security
19 74 (1.07%) Ethernet
20 73 (1.06%) iSCSI
Database & Business Intelligence
1 494 (7.16%) SQL Server
2 182 (2.64%) MySQL
3 130 (1.88%) Relational Database
4 97 (1.41%) SQL Server 2008
5 95 (1.38%) Oracle Database
6 84 (1.22%) SQL Server Reporting Services
7 66 (0.96%) SQL Server Integration Services
7 66 (0.96%) SQL Server 2012
8 63 (0.91%) Data Warehouse
9 58 (0.84%) Oracle Database 11g
10 57 (0.83%) DB2
11 45 (0.65%) SQL Server Analysis Services
12 41 (0.59%) PostgreSQL
13 40 (0.58%) NoSQL
14 39 (0.57%) SQL Server 2005
15 36 (0.52%) Data Mining
15 36 (0.52%) RDBMS
15 36 (0.52%) Big Data
16 33 (0.48%) Oracle Reports
17 30 (0.43%) Hadoop
Development Applications
1 55 (0.80%) Visual Studio
2 40 (0.58%) JIRA
3 34 (0.49%) Team Foundation Server
4 33 (0.48%) Subversion
5 26 (0.38%) Oracle Forms
6 20 (0.29%) Selenium
7 17 (0.25%) Git (software)
7 17 (0.25%) Eclipse
7 17 (0.25%) MSI
7 17 (0.25%) Jenkins
8 16 (0.23%) Maven
9 11 (0.16%) PHPUnit
9 11 (0.16%) Behat
10 10 (0.14%) Ant
11 8 (0.12%) JUnit
11 8 (0.12%) Toad
12 7 (0.10%) ClearCase
12 7 (0.10%) InstallShield
12 7 (0.10%) Bugzilla
12 7 (0.10%) SQL Server Management Studio (SSMS)
General
1 1871 (27.12%) Finance
2 546 (7.91%) Telecoms
3 422 (6.12%) Retail
4 414 (6.00%) Banking
5 239 (3.46%) Legal
6 236 (3.42%) Marketing
7 158 (2.29%) Law
8 116 (1.68%) Front Office
9 115 (1.67%) Financial Institution
10 101 (1.46%) Back Office
11 90 (1.30%) Billing
12 88 (1.28%) Investment Banking
12 88 (1.28%) Manufacturing
13 71 (1.03%) Advertising
14 50 (0.72%) Publishing
15 30 (0.43%) German Language
16 29 (0.42%) Electronics
17 27 (0.39%) French Language
18 26 (0.38%) Local Government
19 25 (0.36%) Games
Job Titles
1 1483 (21.49%) Service Manager
2 994 (14.41%) Delivery Manager
3 927 (13.43%) Services Delivery Manager
4 908 (13.16%) Analyst
5 371 (5.38%) Support Engineer
6 353 (5.12%) Consultant
7 299 (4.33%) Project Manager
8 298 (4.32%) Support Analyst
9 272 (3.94%) Architect
10 234 (3.39%) Team Leader
11 217 (3.14%) IT Services Manager
12 206 (2.99%) Service Analyst
13 204 (2.96%) Senior Manager
14 194 (2.81%) Administrator
15 186 (2.70%) Applications Support
16 166 (2.41%) Technical Manager
17 159 (2.30%) Developer
18 140 (2.03%) Operations Manager
18 140 (2.03%) IT Support
19 138 (2.00%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 248 (3.59%) .NET
2 154 (2.23%) XML
3 142 (2.06%) HTML
4 103 (1.49%) Middleware
5 95 (1.38%) Web Services
6 94 (1.36%) CSS
7 88 (1.28%) ASP.NET
8 70 (1.01%) jQuery
9 47 (0.68%) J2EE
10 36 (0.52%) Ajax
10 36 (0.52%) Oracle Fusion
11 35 (0.51%) ASP.NET MVC
11 35 (0.51%) LAMP
12 34 (0.49%) REST
13 33 (0.48%) SOAP
14 31 (0.45%) JSP
14 31 (0.45%) Spring
15 29 (0.42%) .NET Framework
16 25 (0.36%) Application Packaging
16 25 (0.36%) AngularJS
Miscellaneous
1 628 (9.10%) Analytical Skills
2 525 (7.61%) Management Information System
3 196 (2.84%) Computer Science
4 154 (2.23%) Blackberry
5 104 (1.51%) User Experience
5 104 (1.51%) Enterprise Software
6 100 (1.45%) Statistics
7 96 (1.39%) Clustering
8 74 (1.07%) Open Source
9 73 (1.06%) Replication
10 64 (0.93%) Life Science
11 62 (0.90%) PMI
11 62 (0.90%) NHS
12 54 (0.78%) Foreign Exchange (FX)
13 52 (0.75%) Hedge funds
14 51 (0.74%) Performance Metrics
15 48 (0.70%) Mathematics
16 40 (0.58%) BYOD
17 39 (0.57%) FMCG
18 38 (0.55%) Video Conferencing
Operating Systems
1 1632 (23.65%) Windows
2 518 (7.51%) Linux
3 473 (6.86%) Windows Server 2008
4 466 (6.75%) Windows 7
5 443 (6.42%) UNIX
6 418 (6.06%) Windows Server 2012
7 271 (3.93%) Windows Server 2003
8 217 (3.14%) Windows XP
9 179 (2.59%) Windows 8
10 84 (1.22%) Red Hat Enterprise Linux
11 62 (0.90%) Solaris
12 52 (0.75%) Windows Vista
13 46 (0.67%) CentOS
14 40 (0.58%) Android
15 39 (0.57%) Mac OS X
16 31 (0.45%) Apple iOS
17 25 (0.36%) Oracle Linux
18 24 (0.35%) AIX
19 19 (0.28%) VMS
19 19 (0.28%) Windows 2000 Server
Processes & Methodologies
1 3157 (45.75%) ITIL
2 1381 (20.01%) Service Management
3 1106 (16.03%) Project Management
4 675 (9.78%) Change Management
5 653 (9.46%) Continuous Improvement
6 626 (9.07%) PRINCE2
7 517 (7.49%) Problem Management
8 478 (6.93%) Incident Management
8 478 (6.93%) Agile Software Development
9 477 (6.91%) Stakeholder Management
10 408 (5.91%) Line Management
11 373 (5.41%) Mentoring
12 313 (4.54%) ITSM
13 302 (4.38%) People Management
14 295 (4.28%) Disaster Recovery
15 259 (3.75%) Risk Management
16 250 (3.62%) CRM
17 245 (3.55%) Coaching
18 234 (3.39%) Root Cause Analysis
19 224 (3.25%) Performance Management
Programming Languages
1 865 (12.54%) SQL
2 353 (5.12%) Java
3 166 (2.41%) C#
4 161 (2.33%) JavaScript
5 156 (2.26%) PowerShell
6 126 (1.83%) C
7 125 (1.81%) Perl
8 100 (1.45%) Python
9 77 (1.12%) PHP
10 70 (1.01%) T-SQL
11 68 (0.99%) PL/SQL
12 58 (0.84%) VBA
13 57 (0.83%) Shell Script
14 55 (0.80%) Bash Shell
15 50 (0.72%) VB
16 31 (0.45%) VBScript
17 22 (0.32%) ABAP
18 20 (0.29%) R
19 16 (0.23%) VB.NET
20 13 (0.19%) VB6
Qualifications
1 943 (13.67%) Degree
2 566 (8.20%) ITIL Certification
3 419 (6.07%) Security Cleared
4 389 (5.64%) Cisco Certification
5 385 (5.58%) Microsoft Certification
6 275 (3.99%) MCSE
7 268 (3.88%) SC Cleared
8 211 (3.06%) CCNA
9 206 (2.99%) CCNP
10 148 (2.14%) MCP
11 109 (1.58%) DV Cleared
12 102 (1.48%) PMI Certification
13 101 (1.46%) MCSA
14 92 (1.33%) ISEB
15 89 (1.29%) MCITP
16 78 (1.13%) ITIL Foundation Certificate
17 76 (1.10%) PRINCE2 Certification
18 71 (1.03%) PRINCE2 Practitioner
19 64 (0.93%) VMware Certified Professional (VCP)
20 63 (0.91%) PMP
Quality Assurance & Compliance
1 1309 (18.97%) SLA
2 230 (3.33%) QA
3 138 (2.00%) ISO/IEC 27001
4 105 (1.52%) COBIT
5 96 (1.39%) PCI DSS
6 53 (0.77%) ISO 9001
7 40 (0.58%) Sarbanes-Oxley
8 15 (0.22%) ISO 9000
9 9 (0.13%) Solvency II
10 8 (0.12%) PMBOK
10 8 (0.12%) HL7
11 7 (0.10%) ISO 8583
12 6 (0.087%) ISO/IEC 17799
12 6 (0.087%) EMIR
12 6 (0.087%) HIPAA
13 5 (0.072%) MiFID
13 5 (0.072%) JSP 440
14 4 (0.058%) Basel II
14 4 (0.058%) P3O
15 3 (0.043%) ISO/IEC 20000
System Software
1 801 (11.61%) Active Directory
2 551 (7.99%) VMware Infrastructure
3 216 (3.13%) XenApp
4 169 (2.45%) Hyper-V
5 120 (1.74%) vSphere
6 83 (1.20%) XenDesktop
7 48 (0.70%) Terminal Services
8 46 (0.67%) Microsoft App-V
9 45 (0.65%) VMware ESX
10 41 (0.59%) Terminal Server
10 41 (0.59%) Citrix Presentation Server
11 24 (0.35%) NDS
12 19 (0.28%) Oracle RAC
13 18 (0.26%) XenServer
13 18 (0.26%) VMware ESXi
14 17 (0.25%) Microsoft Virtual Server
15 16 (0.23%) NFS
16 11 (0.16%) IMail Server
17 10 (0.14%) VMware Server
17 10 (0.14%) Varnish
Systems Management
1 226 (3.28%) SCCM
2 56 (0.81%) SCOM
3 55 (0.80%) Puppet
4 34 (0.49%) Tivoli
5 31 (0.45%) Backup Exec
6 30 (0.43%) FortiGate
7 24 (0.35%) Nagios
7 24 (0.35%) NetBackup
8 21 (0.30%) Systems Management Server (SMS)
8 21 (0.30%) Symantec Enterprise Vault
9 20 (0.29%) OpenView
10 19 (0.28%) Oracle RMAN
11 18 (0.26%) HP Quality Center
12 17 (0.25%) Data Guard
13 16 (0.23%) Opscode Chef
14 13 (0.19%) SCOrch
15 12 (0.17%) Cacti
15 12 (0.17%) WSUS
15 12 (0.17%) Norton AntiVirus
15 12 (0.17%) Tivoli Storage Manager
Vendors
1 1454 (21.07%) Microsoft
2 832 (12.06%) VMware
3 691 (10.01%) Cisco
4 615 (8.91%) Citrix
5 538 (7.80%) Oracle
6 326 (4.72%) HP
7 247 (3.58%) SAP
8 240 (3.48%) Juniper
9 189 (2.74%) IBM
10 140 (2.03%) F5
11 137 (1.99%) CheckPoint
12 131 (1.90%) ServiceNow
13 124 (1.80%) Symantec
14 122 (1.77%) Apple
15 118 (1.71%) NetApp
16 117 (1.70%) Dell
17 106 (1.54%) Avaya
18 102 (1.48%) Red Hat
19 98 (1.42%) Remedy
20 82 (1.19%) EMC
London
Nicoll Curtin
Salary: £50000 - £80000 per annum + Bonus + Excellent benefits
Posted: 2 hours ago
Oxford, Oxfordshire
Perfect People Recruitment Solutions Ltd
Salary: c£65k + 17.5% bonus + benefits
Posted: 9 hours ago
Southampton, Hampshire
Connectus
Posted: 9 hours ago
Bedfordshire
Global Technology Solutions Ltd
Salary: £30k - £32k per annum + Commission OTE £66,800+Benefits
Posted: 9 hours ago
Fareham, Hampshire
Connectus
Posted: 9 hours ago
London
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 9 hours ago
Midlands
Big Red Recruitment
Salary: £60000 - £70000 per annum + Great Benefits
Posted: 13 hours ago
Sheffield, South Yorkshire
Harvey Nash plc
Salary: £45000 - £50000 per annum
Posted: 14 hours ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £45,000 to £55,000 per annum + 29 days + share ops scheme + pensi
Posted: 14 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £30000 - £38000 per annum + Benefits
Posted: 15 hours ago
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: 15 hours ago
London
Eames Consulting - Technology Banking (Perm)
Salary: Bonus & Benefits
Posted: 16 hours ago
London
Arcus Global Partners
Salary: Competitive
Posted: 16 hours ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum
Posted: 17 hours ago
Bristol, Somerset
Thales
Posted: 18 hours ago
Swindon, Wiltshire
WHSmith
Salary: £32000 - £40000 per annum
Posted: 19 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 19 hours ago
London
Etrali UK Limited
Posted: 19 hours ago
Peterborough, Cambridgeshire
Oliver Bernard
Salary: From £45,000 to £60,000 per annum
Posted: 20 hours ago
London
Harvey Nash plc
Salary: £80000 - £100000 per annum + bonus and benefits
Posted: 21 hours ago