The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 85 97 90
Rank change year-on-year
+12 -7
Permanent jobs citing Service Delivery 3302 3118 3077
As % of all permanent IT jobs located in England 3.20% 2.83% 3.03%
As % of the Processes & Methodologies category 3.79% 3.42% 3.74%
Number of salaries quoted 2497 2359 2451
Average salary £48,400 £50,000 £47,500
Average salary % change year-on-year
-3.20% +5.26%
90% offered a salary of more than £28,000 £29,000 £27,925
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87191 91296 82288
As % of all permanent IT jobs located in England 84.48% 82.73% 80.93%
Number of salaries quoted 72102 74533 68537
Average salary £50,000 £50,000 £47,000
Average salary % change year-on-year
- +6.38%
90% offered a salary of more than £32,500 £32,000 £30,000
10% offered a salary of more than £75,000 £72,500 £74,100
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 3 July 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 1184 £55,000 - 119
South East +10 726 £45,000 +3.44% 77
West Midlands +30 270 £47,500 -9.52% 36
East of England +5 262 £47,500 -9.52% 27
North West +8 254 £45,000 - 41
Yorkshire -3 233 £46,875 +4.16% 34
South West +17 221 £40,000 -5.88% 30
East Midlands +16 124 £46,250 +8.82% 15
North East -16 18 £45,000 +4.16% 6
Midlands -11 2 £45,000 -14.28% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 3 July 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3114 (44.63%) ITIL
2 1874 (26.86%) Finance
3 1585 (22.71%) Windows
4 1444 (20.69%) Service Management
5 1419 (20.34%) Microsoft
6 1275 (18.27%) SLA
7 1169 (16.75%) Project Management
8 929 (13.31%) MS Excel
9 892 (12.78%) Degree
10 841 (12.05%) VMware
11 838 (12.01%) SQL
12 753 (10.79%) Cisco
13 726 (10.40%) Active Directory
14 652 (9.34%) PRINCE2
15 649 (9.30%) Change Management
16 635 (9.10%) Continuous Improvement
17 609 (8.73%) Agile Software Development
18 608 (8.71%) ITIL Certification
19 587 (8.41%) Oracle
20 570 (8.17%) Data Centre
21 569 (8.15%) Citrix
22 563 (8.07%) VMware Infrastructure
23 561 (8.04%) Analytical Skills
24 559 (8.01%) Linux
25 552 (7.91%) Incident Management
26 533 (7.64%) Problem Management
27 532 (7.62%) Management Information System
28 531 (7.61%) Stakeholder Management
29 526 (7.54%) Telecoms
30 500 (7.17%) SQL Server

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 3 July 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 355 (5.09%) MS Exchange
2 225 (3.22%) SharePoint
3 181 (2.59%) IIS
4 170 (2.44%) Exchange Server 2010
5 141 (2.02%) Apache
6 111 (1.59%) Lync
7 108 (1.55%) Tomcat
8 102 (1.46%) Exchange Server 2013
9 82 (1.18%) Exchange Server 2007
10 64 (0.92%) Exchange Server 2003
11 52 (0.75%) WebSphere
12 50 (0.72%) Blackberry Enterprise Server
13 37 (0.53%) CMS
14 35 (0.50%) Oracle HTTP Server
15 31 (0.44%) JBoss
16 30 (0.43%) WebLogic
17 24 (0.34%) SharePoint 2013
18 23 (0.33%) OpenStack
19 17 (0.24%) NetWeaver
19 17 (0.24%) BizTalk Server
Applications
1 929 (13.31%) MS Excel
2 481 (6.89%) MS Office
3 117 (1.68%) MS PowerPoint
4 110 (1.58%) MS Project
5 62 (0.89%) MS Visio
6 32 (0.46%) Spreadsheet
7 17 (0.24%) Photoshop
8 5 (0.072%) Adobe Creative Suite
9 4 (0.057%) Adobe Captivate
10 3 (0.043%) SPSS
10 3 (0.043%) ProjectWise
11 2 (0.029%) Mingle
11 2 (0.029%) PowerPivot
11 2 (0.029%) Adobe After Effects
11 2 (0.029%) Adobe Illustrator
11 2 (0.029%) InDesign
12 1 (0.014%) Adobe Premiere
12 1 (0.014%) AutoCAD
12 1 (0.014%) InfoPath
12 1 (0.014%) GNU Octave
Business Applications
1 41 (0.59%) Oracle EBS
2 34 (0.49%) Oracle Applications
3 31 (0.44%) Oracle ERP
3 31 (0.44%) SAP SM
4 30 (0.43%) Dynamics CRM
5 23 (0.33%) Remedy ITSM
5 23 (0.33%) Oracle EBS R12
6 20 (0.29%) SAP ERP
7 19 (0.27%) Oracle Receivables
7 19 (0.27%) Oracle Financials
8 17 (0.24%) Oracle General Ledger
8 17 (0.24%) Oracle Payables
9 15 (0.21%) Oracle Payroll
10 14 (0.20%) Summit
11 13 (0.19%) SAP HR
11 13 (0.19%) Oracle Cash Management
12 11 (0.16%) SAP BPC
12 11 (0.16%) RMDS
12 11 (0.16%) Oracle HRMS
13 10 (0.14%) assyst
Cloud Services
1 172 (2.46%) SaaS
2 98 (1.40%) Office 365
3 83 (1.19%) IaaS
4 63 (0.90%) Microsoft Azure
5 55 (0.79%) PaaS
6 44 (0.63%) Amazon AWS
7 38 (0.54%) Cloud Computing
8 12 (0.17%) Mimecast
9 7 (0.10%) Amazon EC2
10 6 (0.086%) Amazon S3
10 6 (0.086%) Route 53
10 6 (0.086%) Amazon ELB
10 6 (0.086%) Basecamp
10 6 (0.086%) Dropbox
11 4 (0.057%) Google Apps
12 3 (0.043%) Heroku
12 3 (0.043%) Force.com
12 3 (0.043%) OneDrive
13 2 (0.029%) iPaaS
13 2 (0.029%) Google Cloud Platform
Communications & Networking
1 456 (6.53%) Firewall
2 408 (5.85%) WAN
3 384 (5.50%) LAN
4 299 (4.28%) DNS
5 271 (3.88%) SAN
6 268 (3.84%) Internet
7 256 (3.67%) DHCP
8 254 (3.64%) VPN
9 231 (3.31%) MPLS
10 224 (3.21%) VoIP
11 220 (3.15%) Wireless
12 201 (2.88%) TCP/IP
13 145 (2.08%) BGP
14 135 (1.93%) OSPF
15 127 (1.82%) Cisco ASA
16 113 (1.62%) Network Security
17 100 (1.43%) Intranet
18 91 (1.30%) NAS
19 78 (1.12%) Cisco Nexus
20 69 (0.99%) Cisco IOS
Database & Business Intelligence
1 500 (7.17%) SQL Server
2 174 (2.49%) Relational Database
3 160 (2.29%) MySQL
4 115 (1.65%) Oracle Database
5 88 (1.26%) SQL Server 2008
6 77 (1.10%) Oracle Database 11g
6 77 (1.10%) SQL Server Reporting Services
7 74 (1.06%) SQL Server 2012
8 59 (0.85%) Data Warehouse
9 54 (0.77%) SQL Server Integration Services
10 53 (0.76%) DB2
11 48 (0.69%) SQL Server 2005
12 45 (0.64%) Big Data
13 44 (0.63%) Crystal Reports
14 43 (0.62%) RDBMS
15 41 (0.59%) PostgreSQL
16 38 (0.54%) Oracle Database 10g
17 37 (0.53%) Oracle Reports
18 36 (0.52%) Hadoop
19 33 (0.47%) SQL Server Analysis Services
Development Applications
1 50 (0.72%) Visual Studio
2 41 (0.59%) JIRA
3 30 (0.43%) Team Foundation Server
4 27 (0.39%) Maven
4 27 (0.39%) Git (software)
5 25 (0.36%) Subversion
6 23 (0.33%) Jenkins
7 22 (0.32%) NUnit
8 21 (0.30%) Oracle Forms
9 18 (0.26%) Eclipse
10 16 (0.23%) MSI
10 16 (0.23%) MSTest
10 16 (0.23%) Selenium
11 12 (0.17%) Ant
12 11 (0.16%) AdminStudio
12 11 (0.16%) PHPUnit
12 11 (0.16%) Behat
13 10 (0.14%) InstallShield
14 9 (0.13%) JUnit
15 8 (0.11%) Cucumber
General
1 1874 (26.86%) Finance
2 526 (7.54%) Telecoms
3 462 (6.62%) Banking
4 431 (6.18%) Retail
5 231 (3.31%) Marketing
6 228 (3.27%) Legal
7 180 (2.58%) Law
8 145 (2.08%) Manufacturing
9 137 (1.96%) Front Office
10 112 (1.61%) Back Office
11 105 (1.50%) Financial Institution
12 97 (1.39%) Investment Banking
13 71 (1.02%) Billing
14 66 (0.95%) Advertising
15 50 (0.72%) Publishing
16 34 (0.49%) Games
17 32 (0.46%) French Language
18 31 (0.44%) German Language
19 29 (0.42%) Local Government
20 26 (0.37%) Electronics
Job Titles
1 1458 (20.89%) Service Manager
2 1046 (14.99%) Delivery Manager
3 970 (13.90%) Services Delivery Manager
4 891 (12.77%) Analyst
5 353 (5.06%) Project Manager
6 348 (4.99%) Consultant
7 340 (4.87%) Support Engineer
8 282 (4.04%) Support Analyst
9 259 (3.71%) Architect
10 219 (3.14%) Applications Support
11 217 (3.11%) Team Leader
12 205 (2.94%) Technical Manager
13 204 (2.92%) IT Services Manager
14 176 (2.52%) Administrator
14 176 (2.52%) Developer
15 158 (2.26%) Senior Manager
16 156 (2.24%) Service Analyst
17 145 (2.08%) Business Analyst
18 135 (1.93%) Network Engineer
19 134 (1.92%) Operations Manager
Libraries, Frameworks & Software Standards
1 296 (4.24%) .NET
2 154 (2.21%) HTML
3 143 (2.05%) XML
4 137 (1.96%) Middleware
5 119 (1.71%) Web Services
6 107 (1.53%) CSS
7 103 (1.48%) ASP.NET
8 102 (1.46%) jQuery
9 68 (0.97%) J2EE
10 45 (0.64%) Oracle Fusion
11 43 (0.62%) Software Packaging
11 43 (0.62%) AngularJS
12 41 (0.59%) .NET Framework
12 41 (0.59%) JSP
13 37 (0.53%) REST
14 35 (0.50%) Ajax
15 34 (0.49%) Application Packaging
15 34 (0.49%) SOAP
15 34 (0.49%) XSLT
16 32 (0.46%) WCF
Miscellaneous
1 570 (8.17%) Data Centre
2 561 (8.04%) Analytical Skills
3 532 (7.62%) Management Information System
4 224 (3.21%) Computer Science
5 125 (1.79%) Statistics
6 117 (1.68%) Blackberry
7 115 (1.65%) Enterprise Software
8 84 (1.20%) Replication
9 83 (1.19%) Clustering
10 78 (1.12%) Life Science
10 78 (1.12%) User Experience
11 67 (0.96%) Mathematics
12 60 (0.86%) NHS
13 59 (0.85%) Foreign Exchange (FX)
14 58 (0.83%) PMI
15 56 (0.80%) FMCG
15 56 (0.80%) Hedge funds
16 49 (0.70%) Video Conferencing
17 48 (0.69%) Mobile App
18 44 (0.63%) Performance Metrics
Operating Systems
1 1585 (22.71%) Windows
2 559 (8.01%) Linux
3 474 (6.79%) Windows Server 2008
4 427 (6.12%) UNIX
5 406 (5.82%) Windows Server 2012
6 366 (5.25%) Windows 7
7 283 (4.06%) Windows Server 2003
8 179 (2.57%) Windows XP
9 162 (2.32%) Windows 8
10 105 (1.50%) Red Hat Enterprise Linux
11 76 (1.09%) Solaris
12 55 (0.79%) CentOS
13 51 (0.73%) Windows Vista
14 39 (0.56%) Android
15 35 (0.50%) Mac OS X
16 28 (0.40%) Apple iOS
17 24 (0.34%) Oracle Linux
18 23 (0.33%) AIX
19 21 (0.30%) Ubuntu
20 19 (0.27%) SUSE Linux Enterprise Server
Processes & Methodologies
1 3114 (44.63%) ITIL
2 1444 (20.69%) Service Management
3 1169 (16.75%) Project Management
4 652 (9.34%) PRINCE2
5 649 (9.30%) Change Management
6 635 (9.10%) Continuous Improvement
7 609 (8.73%) Agile Software Development
8 552 (7.91%) Incident Management
9 533 (7.64%) Problem Management
10 531 (7.61%) Stakeholder Management
11 393 (5.63%) Line Management
12 379 (5.43%) Mentoring
13 323 (4.63%) ITSM
14 304 (4.36%) People Management
15 296 (4.24%) Risk Management
16 289 (4.14%) Disaster Recovery
17 263 (3.77%) Root Cause Analysis
18 262 (3.75%) CRM
19 254 (3.64%) Coaching
20 236 (3.38%) Performance Management
Programming Languages
1 838 (12.01%) SQL
2 389 (5.57%) Java
3 212 (3.04%) JavaScript
4 186 (2.67%) C#
5 169 (2.42%) PowerShell
6 137 (1.96%) Perl
7 133 (1.91%) C
8 128 (1.83%) Python
9 105 (1.50%) T-SQL
10 90 (1.29%) PL/SQL
11 79 (1.13%) PHP
12 62 (0.89%) VBA
13 59 (0.85%) Bash Shell
14 55 (0.79%) Shell Script
15 52 (0.75%) VB
16 30 (0.43%) VBScript
17 26 (0.37%) C++
18 21 (0.30%) Jython
18 21 (0.30%) Ruby
19 20 (0.29%) VB.NET
Qualifications
1 892 (12.78%) Degree
2 608 (8.71%) ITIL Certification
3 418 (5.99%) Cisco Certification
4 409 (5.86%) Security Cleared
5 367 (5.26%) Microsoft Certification
6 249 (3.57%) MCSE
6 249 (3.57%) SC Cleared
7 226 (3.24%) CCNA
8 219 (3.14%) CCNP
9 141 (2.02%) MCP
10 113 (1.62%) PRINCE2 Certification
11 107 (1.53%) DV Cleared
12 104 (1.49%) MCSA
13 101 (1.45%) PMI Certification
14 76 (1.09%) PRINCE2 Practitioner
15 75 (1.07%) ITIL Foundation Certificate
16 74 (1.06%) ISEB
17 72 (1.03%) CCIE
18 69 (0.99%) VMware Certified Professional (VCP)
19 66 (0.95%) PMP
Quality Assurance & Compliance
1 1275 (18.27%) SLA
2 192 (2.75%) QA
3 139 (1.99%) ISO/IEC 27001
4 89 (1.28%) COBIT
5 73 (1.05%) PCI DSS
6 52 (0.75%) ISO 9001
7 43 (0.62%) Sarbanes-Oxley
8 12 (0.17%) ISO 9000
9 9 (0.13%) HL7
9 9 (0.13%) Solvency II
10 7 (0.10%) JSP 440
11 6 (0.086%) P3O
11 6 (0.086%) EMIR
12 5 (0.072%) ISO 8583
13 3 (0.043%) ISO 14001
13 3 (0.043%) WCAG
13 3 (0.043%) ISO/IEC 20000
13 3 (0.043%) Dodd-Frank
13 3 (0.043%) PMBOK
13 3 (0.043%) Section 508
System Software
1 726 (10.40%) Active Directory
2 563 (8.07%) VMware Infrastructure
3 170 (2.44%) XenApp
4 167 (2.39%) Hyper-V
5 101 (1.45%) vSphere
6 57 (0.82%) VMware ESX
7 52 (0.75%) Microsoft App-V
8 50 (0.72%) XenDesktop
9 43 (0.62%) Terminal Services
10 34 (0.49%) Terminal Server
10 34 (0.49%) Oracle RAC
11 31 (0.44%) Citrix Presentation Server
12 23 (0.33%) XenServer
13 22 (0.32%) IMail Server
14 18 (0.26%) NFS
14 18 (0.26%) VirtualBox
14 18 (0.26%) Apache ZooKeeper
15 16 (0.23%) VMware Server
16 14 (0.20%) EMC RecoverPoint
16 14 (0.20%) VMware ESXi
Systems Management
1 240 (3.44%) SCCM
2 83 (1.19%) Puppet
3 56 (0.80%) SCOM
4 39 (0.56%) Opscode Chef
5 28 (0.40%) Backup Exec
5 28 (0.40%) Tivoli
6 26 (0.37%) HP Quality Center
7 24 (0.34%) Oracle RMAN
8 22 (0.32%) Nagios
9 21 (0.30%) Data Guard
10 19 (0.27%) Systems Management Server (SMS)
10 19 (0.27%) Oracle Identity Management
10 19 (0.27%) FortiGate
11 18 (0.26%) Vagrant
11 18 (0.26%) WSUS
12 17 (0.24%) Cisco CUCM
13 16 (0.23%) TeamSite
14 15 (0.21%) EMC NetWorker
14 15 (0.21%) Symantec Enterprise Vault
15 14 (0.20%) ZABBIX
Vendors
1 1419 (20.34%) Microsoft
2 841 (12.05%) VMware
3 753 (10.79%) Cisco
4 587 (8.41%) Oracle
5 569 (8.15%) Citrix
6 290 (4.16%) SAP
7 284 (4.07%) HP
8 244 (3.50%) Juniper
9 185 (2.65%) F5
10 169 (2.42%) IBM
11 159 (2.28%) CheckPoint
12 136 (1.95%) NetApp
13 134 (1.92%) ServiceNow
14 123 (1.76%) Red Hat
15 95 (1.36%) Symantec
16 92 (1.32%) Dell
16 92 (1.32%) EMC
17 91 (1.30%) Apple
18 89 (1.28%) Avaya
19 81 (1.16%) Remedy
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £27,000 to £28,000 per annum Great Benefits
Posted: 3 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £1 per annum + Benefits
Posted: 3 hours ago
Worthing, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum Plus Benefits
Posted: 3 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 3 hours ago
Bournemouth, Dorset
Connectus
Salary: £50000 - £60000 per annum + Pension + Bonus + Medical + more
Posted: 4 hours ago
Watford, Hertfordshire
Reed Technology
Salary: £40000 - £45000 per annum
Posted: 4 hours ago
Hounslow, Middlesex
Global Technology Solutions Ltd
Salary: £52000 - £57500 per annum + benefits
Posted: 4 hours ago
Essex
Logic Engagements Ltd
Salary: £75000 - £80000 per annum + bonus, pension etc.
Posted: 4 hours ago
Bradford, West Yorkshire
Harvey Nash plc
Salary: £55000 - £60000 per annum + Car (£5K) + Benefits
Posted: 4 hours ago
City, London
Harvey Nash plc
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 5 hours ago
South West London
First Point
Salary: £30000 - £40000 per annum
Posted: 5 hours ago
Manchester, Lancashire
Reed Technology
Salary: £50000 - £75000 per annum
Posted: 5 hours ago
London
Global Technology Solutions Ltd
Salary: £35000 - £50000 per annum + ben
Posted: 5 hours ago
Central London / West End
ANSON MCCADE
Salary: £90k-£110k
Posted: 5 hours ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 5 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + Benefits
Posted: 6 hours ago
Milton Keynes, Buckinghamshire
Integrity IT Solutions
Salary: From £50,000 to £55,000 per annum + Excellent Benefits
Posted: 6 hours ago
City, London
SCC
Salary: From £30,000 to £40,000 per annum
Posted: 6 hours ago
South East London
TFL
Salary: From £30,000 to £38,000 per annum + Excellent Benefits
Posted: 6 hours ago
Berkshire
Networking People
Salary: BENS
Posted: 6 hours ago