The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 75 87 103
Rank change year-on-year
+12 +16
Permanent jobs citing Service Delivery 3296 3068 2844
As % of all permanent IT jobs located in England 3.39% 3.16% 2.73%
As % of the Processes & Methodologies category 4.10% 3.83% 3.40%
Number of salaries quoted 2485 2237 2215
Average salary £47,500 £46,000 £45,000
Average salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £72,500 £72,500 £70,000
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
80359 80047 83600
As % of all permanent IT jobs located in England 82.71% 82.35% 80.20%
Number of salaries quoted 66729 64585 71490
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £74,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 28 January 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 1230 £55,000 - 140
South East +17 818 £46,500 +3.33% 112
Yorkshire -9 270 £37,500 -1.31% 37
North West +8 248 £45,000 +28.57% 48
East of England +4 222 £45,500 +7.05% 30
West Midlands +3 203 £42,000 +2.43% 19
South West 0 159 £41,250 +17.85% 39
East Midlands +13 122 £40,566 -9.85% 17
North East +11 29 £43,616 +0.41% 3
Midlands -1 10 £40,000 - 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3041 (45.64%) ITIL
2 1754 (26.32%) Finance
3 1496 (22.45%) Windows
4 1344 (20.17%) Microsoft
5 1309 (19.65%) SLA
6 1261 (18.93%) Service Management
7 1122 (16.84%) Project Management
8 975 (14.63%) MS Excel
9 951 (14.27%) Degree
10 806 (12.10%) SQL
11 762 (11.44%) VMware
12 748 (11.23%) Change Management
13 671 (10.07%) Active Directory
14 653 (9.80%) Analytical Skills
15 574 (8.61%) PRINCE2
15 574 (8.61%) Telecoms
16 568 (8.52%) MS Office
17 562 (8.43%) Cisco
18 561 (8.42%) Citrix
19 538 (8.07%) Continuous Improvement
20 497 (7.46%) Linux
21 480 (7.20%) ITIL Certification
22 472 (7.08%) Oracle
23 470 (7.05%) Stakeholder Management
24 465 (6.98%) Incident Management
25 457 (6.86%) Agile Software Development
26 454 (6.81%) SQL Server
26 454 (6.81%) Windows 7
27 441 (6.62%) VMware Infrastructure
28 429 (6.44%) Problem Management

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 360 (5.40%) MS Exchange
2 265 (3.98%) SharePoint
3 157 (2.36%) Apache
4 156 (2.34%) IIS
5 154 (2.31%) Exchange Server 2010
6 122 (1.83%) Lync
7 99 (1.49%) Exchange Server 2003
8 91 (1.37%) Exchange Server 2013
9 83 (1.25%) Exchange Server 2007
10 82 (1.23%) Tomcat
11 64 (0.96%) WebSphere
12 58 (0.87%) Blackberry Enterprise Server
13 45 (0.68%) CMS
14 41 (0.62%) Lotus Domino
15 40 (0.60%) IBM Notes
16 34 (0.51%) Elasticsearch
17 31 (0.47%) WebSphere Application Server
18 30 (0.45%) Quickr
18 30 (0.45%) WebSphere Portal
19 29 (0.44%) JBoss
Applications
1 975 (14.63%) MS Excel
2 568 (8.52%) MS Office
3 186 (2.79%) MS PowerPoint
4 122 (1.83%) MS Project
5 121 (1.82%) MS Visio
6 17 (0.26%) Spreadsheet
7 8 (0.12%) Mingle
8 4 (0.060%) Open Workbench
8 4 (0.060%) SPSS
9 2 (0.030%) Photoshop
9 2 (0.030%) InfoPath
10 1 (0.015%) Adobe Illustrator
10 1 (0.015%) InDesign
10 1 (0.015%) PrintSoft PReS
10 1 (0.015%) FastStats
10 1 (0.015%) PowerPivot
Business Applications
1 39 (0.59%) Oracle EBS
2 34 (0.51%) Dynamics CRM
3 28 (0.42%) Oracle EBS R12
4 20 (0.30%) Dynamics GP
4 20 (0.30%) Remedy ITSM
5 19 (0.29%) Oracle ERP
6 17 (0.26%) Oracle Financials
7 16 (0.24%) SAP FI
7 16 (0.24%) Oracle Payroll
7 16 (0.24%) SAP FI/CO
7 16 (0.24%) SAP CO
7 16 (0.24%) SAP EWM
8 15 (0.23%) Oracle General Ledger
8 15 (0.23%) SAP ERP
8 15 (0.23%) Oracle Payables
8 15 (0.23%) Oracle Receivables
9 13 (0.20%) Oracle Cash Management
9 13 (0.20%) Oracle Applications
9 13 (0.20%) Agresso
10 12 (0.18%) Dynamics AX
Cloud Services
1 127 (1.91%) Office 365
2 118 (1.77%) SaaS
3 56 (0.84%) Microsoft Azure
4 50 (0.75%) IaaS
5 45 (0.68%) Amazon AWS
6 26 (0.39%) Cloud Computing
7 23 (0.35%) PaaS
8 21 (0.32%) Yammer
9 10 (0.15%) Amazon EC2
10 8 (0.12%) Google Apps
11 4 (0.060%) GitHub
11 4 (0.060%) SuccessFactors
12 3 (0.045%) Taleo
13 2 (0.030%) Heroku
14 1 (0.015%) Force.com
14 1 (0.015%) ElastiCache
14 1 (0.015%) Amazon ElastiCache
Communications & Networking
1 402 (6.03%) Firewall
2 327 (4.91%) DNS
3 318 (4.77%) LAN
4 312 (4.68%) WAN
5 305 (4.58%) Internet
6 292 (4.38%) DHCP
7 261 (3.92%) VPN
8 255 (3.83%) SAN
9 252 (3.78%) Wireless
10 223 (3.35%) TCP/IP
11 171 (2.57%) MPLS
12 166 (2.49%) VoIP
13 100 (1.50%) Intranet
14 91 (1.37%) Ethernet
15 89 (1.34%) iSCSI
16 87 (1.31%) SSL
17 83 (1.25%) BGP
18 75 (1.13%) Cisco ASA
19 73 (1.10%) NAS
20 70 (1.05%) OSPF
Database & Business Intelligence
1 454 (6.81%) SQL Server
2 140 (2.10%) MySQL
3 107 (1.61%) Oracle Database
4 97 (1.46%) SQL Server 2008
5 86 (1.29%) SQL Server Integration Services
6 77 (1.16%) Data Warehouse
7 75 (1.13%) Relational Database
8 73 (1.10%) SQL Server Reporting Services
9 66 (0.99%) Oracle Database 11g
10 50 (0.75%) NoSQL
10 50 (0.75%) Oracle Database 10g
11 48 (0.72%) SQL Server 2005
11 48 (0.72%) SQL Server 2012
12 46 (0.69%) Oracle9i Database
13 44 (0.66%) Data Mining
14 43 (0.65%) SQL Server Analysis Services
15 42 (0.63%) DB2
16 39 (0.59%) Crystal Reports
17 37 (0.56%) Oracle Database 12c
18 33 (0.50%) PostgreSQL
Development Applications
1 71 (1.07%) JIRA
2 51 (0.77%) Team Foundation Server
3 47 (0.71%) Visual Studio
4 34 (0.51%) Subversion
5 33 (0.50%) Selenium
6 21 (0.32%) Git (software)
7 18 (0.27%) Jenkins
8 15 (0.23%) Oracle Forms
9 13 (0.20%) Toad
10 12 (0.18%) ClearQuest
10 12 (0.18%) ClearCase
10 12 (0.18%) JUnit
11 11 (0.17%) Eclipse
11 11 (0.17%) MSI
11 11 (0.17%) WebDriver
11 11 (0.17%) SpecFlow
12 10 (0.15%) SQL Server Management Studio (SSMS)
12 10 (0.15%) Maven
13 9 (0.14%) Atlassian Bamboo
14 8 (0.12%) TeamCity
General
1 1754 (26.32%) Finance
2 574 (8.61%) Telecoms
3 426 (6.39%) Retail
4 319 (4.79%) Banking
5 263 (3.95%) Legal
6 252 (3.78%) Marketing
7 141 (2.12%) Law
8 99 (1.49%) Billing
9 91 (1.37%) Financial Institution
10 85 (1.28%) Back Office
11 79 (1.19%) Advertising
12 56 (0.84%) Manufacturing
13 51 (0.77%) Publishing
14 48 (0.72%) Front Office
15 46 (0.69%) Investment Banking
16 44 (0.66%) Local Government
17 38 (0.57%) German Language
18 32 (0.48%) Military
19 29 (0.44%) Games
19 29 (0.44%) French Language
Job Titles
1 1404 (21.07%) Service Manager
2 939 (14.09%) Analyst
3 900 (13.51%) Delivery Manager
4 846 (12.70%) Services Delivery Manager
5 331 (4.97%) Support Engineer
6 318 (4.77%) Consultant
7 301 (4.52%) Architect
8 285 (4.28%) Team Leader
9 283 (4.25%) Support Analyst
10 258 (3.87%) Project Manager
11 254 (3.81%) Service Analyst
12 237 (3.56%) Senior Manager
13 200 (3.00%) IT Services Manager
14 177 (2.66%) Administrator
15 164 (2.46%) Applications Support
16 152 (2.28%) Business Analyst
17 145 (2.18%) Developer
18 138 (2.07%) Service Desk Analyst
18 138 (2.07%) Technical Manager
19 133 (2.00%) Support Manager
Libraries, Frameworks & Software Standards
1 223 (3.35%) .NET
2 141 (2.12%) HTML
3 140 (2.10%) XML
4 110 (1.65%) Web Services
5 102 (1.53%) CSS
6 88 (1.32%) ASP.NET
7 76 (1.14%) Middleware
8 54 (0.81%) J2EE
9 51 (0.77%) jQuery
10 41 (0.62%) LAMP
11 38 (0.57%) .NET Framework
12 29 (0.44%) Ajax
12 29 (0.44%) SOAP
13 28 (0.42%) Spring
13 28 (0.42%) REST
14 25 (0.38%) HTML5
14 25 (0.38%) WCF
15 20 (0.30%) JSON
16 18 (0.27%) Oracle Fusion
16 18 (0.27%) ASP.NET MVC
Miscellaneous
1 653 (9.80%) Analytical Skills
2 371 (5.57%) Management Information System
3 169 (2.54%) Computer Science
4 145 (2.18%) Blackberry
5 108 (1.62%) Enterprise Software
6 107 (1.61%) User Experience
7 92 (1.38%) Clustering
8 81 (1.22%) Statistics
8 81 (1.22%) Open Source
9 72 (1.08%) NHS
10 68 (1.02%) PMI
11 67 (1.01%) Life Science
12 61 (0.92%) Mathematics
13 52 (0.78%) Mainframe
14 47 (0.71%) Replication
15 43 (0.65%) CMDB
16 42 (0.63%) EPoS
17 39 (0.59%) Social Media
18 38 (0.57%) Video Conferencing
19 36 (0.54%) Thin Client
Operating Systems
1 1496 (22.45%) Windows
2 497 (7.46%) Linux
3 454 (6.81%) Windows 7
4 427 (6.41%) Windows Server 2008
5 379 (5.69%) UNIX
6 350 (5.25%) Windows Server 2012
7 278 (4.17%) Windows Server 2003
8 238 (3.57%) Windows XP
9 168 (2.52%) Windows 8
10 74 (1.11%) Red Hat Enterprise Linux
11 56 (0.84%) Solaris
12 48 (0.72%) AIX
13 46 (0.69%) CentOS
14 44 (0.66%) Android
15 41 (0.62%) Apple iOS
16 35 (0.53%) Windows 2000 Server
17 31 (0.47%) Windows Vista
18 27 (0.41%) Mac OS X
19 22 (0.33%) Windows Phone
20 21 (0.32%) Oracle Linux
Processes & Methodologies
1 3041 (45.64%) ITIL
2 1261 (18.93%) Service Management
3 1122 (16.84%) Project Management
4 748 (11.23%) Change Management
5 574 (8.61%) PRINCE2
6 538 (8.07%) Continuous Improvement
7 470 (7.05%) Stakeholder Management
8 465 (6.98%) Incident Management
9 457 (6.86%) Agile Software Development
10 429 (6.44%) Problem Management
11 384 (5.76%) Line Management
12 354 (5.31%) Mentoring
13 280 (4.20%) Disaster Recovery
14 261 (3.92%) ITSM
14 261 (3.92%) CRM
14 261 (3.92%) People Management
15 246 (3.69%) Coaching
16 244 (3.66%) Risk Management
17 220 (3.30%) Performance Management
18 214 (3.21%) Migration
Programming Languages
1 806 (12.10%) SQL
2 317 (4.76%) Java
3 163 (2.45%) C#
4 131 (1.97%) C
5 112 (1.68%) JavaScript
6 109 (1.64%) PowerShell
7 95 (1.43%) Perl
8 75 (1.13%) Python
9 71 (1.07%) Bash Shell
10 69 (1.04%) PL/SQL
11 68 (1.02%) T-SQL
12 51 (0.77%) PHP
13 50 (0.75%) Shell Script
14 42 (0.63%) VBA
15 38 (0.57%) VB
16 35 (0.53%) VBScript
17 30 (0.45%) ABAP
18 16 (0.24%) C++
19 15 (0.23%) VB.NET
20 13 (0.20%) R
Qualifications
1 951 (14.27%) Degree
2 480 (7.20%) ITIL Certification
3 393 (5.90%) Security Cleared
4 326 (4.89%) Microsoft Certification
5 270 (4.05%) Cisco Certification
6 261 (3.92%) SC Cleared
7 217 (3.26%) MCSE
8 183 (2.75%) CCNA
9 148 (2.22%) MCP
10 140 (2.10%) PMI Certification
11 116 (1.74%) CCNP
12 112 (1.68%) MCITP
13 89 (1.34%) DV Cleared
14 86 (1.29%) ISEB
15 83 (1.25%) MCSA
16 80 (1.20%) ITIL Foundation Certificate
17 75 (1.13%) HND
18 72 (1.08%) PMP
19 63 (0.95%) Citrix Certification
20 60 (0.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1309 (19.65%) SLA
2 260 (3.90%) QA
3 152 (2.28%) ISO/IEC 27001
4 96 (1.44%) PCI DSS
5 76 (1.14%) COBIT
6 72 (1.08%) ISO 9001
7 43 (0.65%) Sarbanes-Oxley
8 8 (0.12%) ISO 14001
9 6 (0.090%) HIPAA
9 6 (0.090%) ISO/IEC 17799
9 6 (0.090%) Solvency II
9 6 (0.090%) ISO 9000
10 5 (0.075%) Basel II
10 5 (0.075%) ISO 8583
11 4 (0.060%) MiFID
12 3 (0.045%) BS15000
12 3 (0.045%) GAMP
12 3 (0.045%) GxP
12 3 (0.045%) Data Quality
12 3 (0.045%) P3O
System Software
1 671 (10.07%) Active Directory
2 441 (6.62%) VMware Infrastructure
3 199 (2.99%) XenApp
4 153 (2.30%) Hyper-V
5 103 (1.55%) XenDesktop
6 102 (1.53%) vSphere
7 47 (0.71%) Oracle RMAN
8 46 (0.69%) Terminal Services
9 41 (0.62%) NDS
10 33 (0.50%) Citrix Presentation Server
11 31 (0.47%) Microsoft App-V
12 28 (0.42%) Terminal Server
13 25 (0.38%) VMware ESXi
14 21 (0.32%) VMware ESX
15 15 (0.23%) Microsoft Virtual Server
16 13 (0.20%) Samba
17 12 (0.18%) Firmware
18 11 (0.17%) XenServer
19 10 (0.15%) NFS
19 10 (0.15%) MetaFrame
Systems Management
1 168 (2.52%) SCCM
2 62 (0.93%) SCOM
3 50 (0.75%) Puppet
4 47 (0.71%) Backup Exec
5 42 (0.63%) Foglight
6 41 (0.62%) Data Guard
7 39 (0.59%) Nagios
8 36 (0.54%) NetBackup
9 34 (0.51%) Tivoli
10 32 (0.48%) OpenView
11 29 (0.44%) Norton AntiVirus
12 25 (0.38%) HP NNM
13 24 (0.36%) FortiGate
14 18 (0.27%) HP Quality Center
15 16 (0.24%) Symantec Enterprise Vault
16 15 (0.23%) WSUS
17 14 (0.21%) Opscode Chef
18 11 (0.17%) ZABBIX
19 9 (0.14%) Systems Management Server (SMS)
20 8 (0.12%) Unicenter
Vendors
1 1344 (20.17%) Microsoft
2 762 (11.44%) VMware
3 562 (8.43%) Cisco
4 561 (8.42%) Citrix
5 472 (7.08%) Oracle
6 345 (5.18%) HP
7 209 (3.14%) SAP
8 182 (2.73%) IBM
9 160 (2.40%) Juniper
10 127 (1.91%) Symantec
11 112 (1.68%) Dell
12 111 (1.67%) Apple
13 110 (1.65%) NetApp
14 108 (1.62%) Remedy
15 103 (1.55%) Red Hat
16 100 (1.50%) F5
17 92 (1.38%) CheckPoint
18 87 (1.31%) EMC
19 85 (1.28%) Avaya
20 74 (1.11%) ServiceNow
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 5 hours ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £30000 - £42000 per annum + bens
Posted: 7 hours ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £27000 - £35000 per annum + Benefits
Posted: 7 hours ago
London
Zetman
Salary: From £50,000 to £60,000 per annum
Posted: 7 hours ago
Surrey
Harrington Starr
Salary: Competitive
Posted: 7 hours ago
Knutsford, Cheshire
TEKsystems
Salary: £40000 - £60000 per annum + Bonus + Pension
Posted: 8 hours ago
Warwickshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 9 hours ago
High Wycombe, Buckinghamshire
RBW Consulting
Salary: From £90,000 to £120,000 per annum
Posted: 9 hours ago
West London
E-synergy Solutions
Salary: £50000 - £55000 per annum + Package
Posted: 9 hours ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £40,000 to £50,000 per annum + excellent benefis
Posted: 9 hours ago
South East London
Interaction Recruitment PLC
Salary: £45k - 50k per year
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
Berwick Partners
Salary: £120,000 per annum up to £120,000 plus strong package
Posted: 10 hours ago
Kent
University of Kent
Salary: From £38,511 to £45,954 per annum Plus generous package
Posted: 10 hours ago
Oxford, Oxfordshire
The Bridge Ltd
Salary: Up to £45,000 per annum
Posted: 10 hours ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 10 hours ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 10 hours ago
London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 10 hours ago
Watford, Hertfordshire
camelot
Salary: Competitive
Posted: 11 hours ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 13 hours ago
Manchester, Lancashire
EasyWebRecruitment.com
Salary: up to £25k depend on experience
Posted: 13 hours ago