The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 85 88 99
Rank change year-on-year
+3 +11
Permanent jobs citing Service Delivery 2807 3335 3243
As % of all permanent IT jobs located in England 3.09% 3.23% 2.87%
As % of the Processes & Methodologies category 3.51% 3.73% 3.35%
Number of salaries quoted 2131 2522 2462
Median salary £50,000 £48,400 £50,000
Median salary % change year-on-year
+3.30% -3.20%
90% offered a salary of more than £28,130 £28,500 £29,000
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79879 89451 96686
As % of all permanent IT jobs located in England 87.94% 86.68% 85.53%
Number of salaries quoted 67621 73991 78949
Median salary £50,000 £50,000 £49,500
Median salary % change year-on-year
- +1.01%
90% offered a salary of more than £32,500 £32,000 £31,500
10% offered a salary of more than £77,500 £74,000 £75,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in England

The demand trend of job ads across the England region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 25 June 2016.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 997 £55,000 - 79
South East -13 545 £47,500 +5.55% 62
West Midlands +13 301 £42,500 -10.52% 30
East of England +14 222 £47,500 - 15
North West +6 213 £45,000 - 29
Yorkshire -14 172 £47,500 +5.55% 24
South West -23 170 £39,500 -1.25% 19
East Midlands +23 157 £42,500 -8.10% 14
North East +22 36 £35,000 -22.22% 9
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Delivery.

1 2756 (47.16%) ITIL
2 1653 (28.29%) Finance
3 1272 (21.77%) Microsoft
4 1151 (19.70%) Service Management
5 1114 (19.06%) Windows
6 1051 (17.98%) SLA
7 1007 (17.23%) Project Management
8 824 (14.10%) Degree
9 740 (12.66%) SQL
10 731 (12.51%) MS Excel
11 700 (11.98%) Agile Software Development
12 638 (10.92%) SQL Server
12 638 (10.92%) PRINCE2
13 627 (10.73%) Change Management
14 623 (10.66%) Cisco
15 620 (10.61%) VMware
16 608 (10.40%) Analytical Skills
17 573 (9.80%) Continuous Improvement
18 572 (9.79%) Oracle
19 546 (9.34%) Incident Management
20 544 (9.31%) Active Directory
21 535 (9.15%) Stakeholder Management
22 505 (8.64%) Data Centre
23 493 (8.44%) ITIL V3
24 490 (8.38%) Linux
25 458 (7.84%) VMware Infrastructure
26 435 (7.44%) Problem Management
27 423 (7.24%) MS Office
28 422 (7.22%) .NET
29 418 (7.15%) Firewall

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 274 (4.69%) MS Exchange
2 241 (4.12%) SharePoint
3 156 (2.67%) IIS
4 142 (2.43%) Exchange Server 2010
5 97 (1.66%) WebSphere
6 94 (1.61%) Skype for Business
7 79 (1.35%) Exchange Server 2013
8 62 (1.06%) Apache
9 42 (0.72%) Tomcat
10 38 (0.65%) BizTalk Server
11 36 (0.62%) JBoss
12 35 (0.60%) Blackberry Enterprise Server
13 33 (0.56%) CMS
14 27 (0.46%) Exchange Server 2003
14 27 (0.46%) SharePoint 2010
15 26 (0.44%) Cloud Foundry
16 24 (0.41%) Exchange Server 2007
17 23 (0.39%) SharePoint 2013
18 20 (0.34%) WebSphere Application Server
19 16 (0.27%) Elasticsearch
Applications
1 731 (12.51%) MS Excel
2 423 (7.24%) MS Office
3 171 (2.93%) MS PowerPoint
4 59 (1.01%) MS Project
5 56 (0.96%) MS Visio
6 16 (0.27%) Spreadsheet
7 4 (0.068%) Photoshop
8 2 (0.034%) Adobe Captivate
8 2 (0.034%) HipChat
8 2 (0.034%) SPSS
9 1 (0.017%) Adobe Illustrator
9 1 (0.017%) InfoPath
Business Applications
1 53 (0.91%) SAP ERP
2 52 (0.89%) Oracle Financials
3 51 (0.87%) Oracle Retail
4 48 (0.82%) PeopleSoft Financials
5 47 (0.80%) assyst
6 45 (0.77%) Remedy ITSM
7 43 (0.74%) Dynamics CRM
8 26 (0.44%) Dynamics AX
9 17 (0.29%) SAP APO
9 17 (0.29%) SAP SD
9 17 (0.29%) Unit4 Business World
10 15 (0.26%) Dynamics NAV
10 15 (0.26%) SAP Oil and Gas
11 12 (0.21%) Oracle EBS
11 12 (0.21%) Oracle Procure-to-Pay
12 11 (0.19%) SAP CRM
12 11 (0.19%) SAP MM
13 9 (0.15%) SAP HR
14 8 (0.14%) ResourceLink
14 8 (0.14%) SAP FI
Cloud Services
1 194 (3.32%) Microsoft Azure
2 170 (2.91%) Office 365
3 158 (2.70%) Amazon AWS
4 134 (2.29%) SaaS
5 103 (1.76%) IaaS
6 96 (1.64%) PaaS
7 81 (1.39%) Amazon EC2
8 27 (0.46%) Amazon S3
9 23 (0.39%) Amazon ElastiCache
9 23 (0.39%) AWS Elastic Beanstalk
10 17 (0.29%) Cloud Computing
11 11 (0.19%) IBM SmartCloud
12 9 (0.15%) iTunes
13 6 (0.10%) Heroku
14 5 (0.086%) Force.com
14 5 (0.086%) GitHub
14 5 (0.086%) Google Apps
14 5 (0.086%) Mimecast
15 4 (0.068%) Azure Active Directory
15 4 (0.068%) SuccessFactors
Communications & Networking
1 418 (7.15%) Firewall
2 311 (5.32%) WAN
3 298 (5.10%) LAN
4 249 (4.26%) VPN
5 247 (4.23%) SAN
6 230 (3.94%) TCP/IP
7 210 (3.59%) Internet
8 168 (2.87%) Wireless
9 165 (2.82%) Cisco ASA
10 163 (2.79%) DNS
11 145 (2.48%) VoIP
12 130 (2.22%) DHCP
13 126 (2.16%) Network Security
14 109 (1.87%) MPLS
15 83 (1.42%) SSL
16 67 (1.15%) NAS
17 62 (1.06%) Wi-Fi
18 58 (0.99%) BGP
19 52 (0.89%) OSPF
20 48 (0.82%) Unified Communications
Database & Business Intelligence
1 638 (10.92%) SQL Server
2 150 (2.57%) MySQL
3 130 (2.22%) SQL Server 2008
4 108 (1.85%) Data Warehouse
5 107 (1.83%) Relational Database
6 106 (1.81%) SQL Server Reporting Services
7 95 (1.63%) SQL Server Integration Services
8 89 (1.52%) SQL Server 2012
9 81 (1.39%) Oracle Database
10 72 (1.23%) DB2
11 52 (0.89%) NoSQL
12 49 (0.84%) Big Data
13 47 (0.80%) SQL Server 2014
14 46 (0.79%) SQL Server 2005
15 43 (0.74%) MongoDB
16 41 (0.70%) BusinessObjects
17 37 (0.63%) Oracle Database 11g
18 33 (0.56%) SQL Server Analysis Services
19 32 (0.55%) Crystal Reports
20 26 (0.44%) RDBMS
Development Applications
1 74 (1.27%) Git (software)
2 66 (1.13%) Team Foundation Server
3 62 (1.06%) NUnit
4 51 (0.87%) Jenkins
5 50 (0.86%) MSTest
6 45 (0.77%) Visual Studio
7 42 (0.72%) Subversion
8 34 (0.58%) TeamCity
9 28 (0.48%) Atlassian Bamboo
9 28 (0.48%) JIRA
9 28 (0.48%) Selenium
10 27 (0.46%) HP UFT
10 27 (0.46%) Vagrant
11 24 (0.41%) Rational Functional Tester
11 24 (0.41%) SilkTest
12 19 (0.33%) Ant
13 17 (0.29%) MSI
14 12 (0.21%) JUnit
15 11 (0.19%) GCC
16 10 (0.17%) Oracle Forms
General
1 1653 (28.29%) Finance
2 416 (7.12%) Retail
3 397 (6.79%) Banking
4 390 (6.67%) Telecoms
5 196 (3.35%) Legal
6 159 (2.72%) Marketing
7 121 (2.07%) Manufacturing
8 114 (1.95%) Law
9 100 (1.71%) Publishing
10 74 (1.27%) Back Office
11 71 (1.21%) Local Government
12 64 (1.10%) Billing
13 55 (0.94%) Advertising
13 55 (0.94%) Investment Banking
14 49 (0.84%) Financial Institution
15 47 (0.80%) Games
16 42 (0.72%) French Language
17 39 (0.67%) Front Office
18 34 (0.58%) German Language
19 32 (0.55%) Spanish Language
Job Titles
1 1034 (17.69%) Service Manager
2 767 (13.12%) Analyst
3 733 (12.54%) Delivery Manager
4 724 (12.39%) Services Delivery Manager
5 444 (7.60%) IT Manager
6 377 (6.45%) Architect
7 270 (4.62%) IT Services Manager
8 261 (4.47%) Support Analyst
9 244 (4.18%) Consultant
10 239 (4.09%) Project Manager
11 227 (3.88%) Service Analyst
12 210 (3.59%) Developer
13 207 (3.54%) ITIL Manager
14 198 (3.39%) Support Engineer
15 186 (3.18%) Administrator
16 178 (3.05%) Infrastructure Manager
17 172 (2.94%) Network Engineer
18 170 (2.91%) Solutions Architect
18 170 (2.91%) Team Leader
19 161 (2.75%) Applications Support
Libraries, Frameworks & Software Standards
1 422 (7.22%) .NET
2 241 (4.12%) HTML
3 212 (3.63%) Web Services
4 204 (3.49%) XML
5 129 (2.21%) SOAP
6 127 (2.17%) ASP.NET
7 120 (2.05%) CSS
8 119 (2.04%) jQuery
9 101 (1.73%) Middleware
10 88 (1.51%) WCF
11 86 (1.47%) XSLT
12 67 (1.15%) J2EE
13 66 (1.13%) REST
14 61 (1.04%) RESTful
15 55 (0.94%) WPF
16 50 (0.86%) LINQ
16 50 (0.86%) Silverlight
16 50 (0.86%) WF
17 49 (0.84%) .NET Framework
18 35 (0.60%) Flash
Miscellaneous
1 608 (10.40%) Analytical Skills
2 505 (8.64%) Data Centre
3 387 (6.62%) Management Information System
4 238 (4.07%) Computer Science
5 152 (2.60%) CMDB
6 141 (2.41%) Statistics
7 139 (2.38%) Virtual Team
8 101 (1.73%) Enterprise Software
9 91 (1.56%) FMCG
10 81 (1.39%) Replication
11 72 (1.23%) Mathematics
12 71 (1.21%) Blackberry
13 58 (0.99%) Driving Licence
14 57 (0.98%) Mobile App
14 57 (0.98%) User Experience
15 56 (0.96%) Video Conferencing
16 53 (0.91%) Fintech
17 50 (0.86%) Clustering
17 50 (0.86%) Fat Client
17 50 (0.86%) Thin Client
Operating Systems
1 1114 (19.06%) Windows
2 490 (8.38%) Linux
3 414 (7.08%) Windows Server
4 299 (5.12%) Unix
5 237 (4.06%) Windows Server 2008
6 193 (3.30%) Windows 7
7 166 (2.84%) Windows Server 2012
8 141 (2.41%) Windows Server 2003
9 75 (1.28%) Red Hat Enterprise Linux
10 74 (1.27%) Apple iOS
11 72 (1.23%) Windows 8
12 59 (1.01%) AIX
13 51 (0.87%) Solaris
14 50 (0.86%) Windows XP
15 48 (0.82%) Android
16 31 (0.53%) Windows 10
17 23 (0.39%) CentOS
18 18 (0.31%) Mac OS X
19 15 (0.26%) SUSE
19 15 (0.26%) Windows Phone
Processes & Methodologies
1 2756 (47.16%) ITIL
2 1151 (19.70%) Service Management
3 1007 (17.23%) Project Management
4 700 (11.98%) Agile Software Development
5 638 (10.92%) PRINCE2
6 627 (10.73%) Change Management
7 573 (9.80%) Continuous Improvement
8 546 (9.34%) Incident Management
9 535 (9.15%) Stakeholder Management
10 493 (8.44%) ITIL V3
11 435 (7.44%) Problem Management
12 415 (7.10%) ITSM
13 375 (6.42%) Mentoring
14 372 (6.37%) CRM
15 370 (6.33%) Line Management
16 368 (6.30%) Presales
17 304 (5.20%) Service Design
18 254 (4.35%) People Management
19 247 (4.23%) Coaching
20 244 (4.18%) Information Security
Programming Languages
1 740 (12.66%) SQL
2 373 (6.38%) Java
3 224 (3.83%) C#
4 173 (2.96%) JavaScript
5 129 (2.21%) C
6 113 (1.93%) C++
7 107 (1.83%) PowerShell
8 104 (1.78%) T-SQL
9 93 (1.59%) PL/SQL
10 87 (1.49%) VB.NET
11 81 (1.39%) Python
12 77 (1.32%) Perl
13 67 (1.15%) Ruby
14 61 (1.04%) PHP
15 60 (1.03%) Shell Script
16 54 (0.92%) Bash Shell
17 43 (0.74%) VBA
18 25 (0.43%) VBScript
19 21 (0.36%) XPath
20 15 (0.26%) R
Qualifications
1 824 (14.10%) Degree
2 407 (6.96%) ITIL Certification
3 368 (6.30%) Security Cleared
4 286 (4.89%) Cisco Certification
5 246 (4.21%) Microsoft Certification
6 200 (3.42%) SC Cleared
7 178 (3.05%) PMI Certification
8 159 (2.72%) ISEB
9 151 (2.58%) CCNP
10 148 (2.53%) CCNA
10 148 (2.53%) MCSE
11 141 (2.41%) PMP
12 106 (1.81%) CISSP
13 83 (1.42%) PRINCE2 Certification
14 81 (1.39%) DV Cleared
15 72 (1.23%) CCIE
16 58 (0.99%) MCSA
17 56 (0.96%) ISTQB Foundation Certification
18 55 (0.94%) MCP
19 51 (0.87%) CISM
Quality Assurance & Compliance
1 1051 (17.98%) SLA
2 196 (3.35%) QA
3 162 (2.77%) ISO/IEC 27001
4 58 (0.99%) PCI DSS
5 56 (0.96%) Data Quality
6 48 (0.82%) COBIT
7 39 (0.67%) Sarbanes-Oxley
8 36 (0.62%) HMG Security Policy Framework
9 34 (0.58%) ISO 9001
10 33 (0.56%) RMADS
11 15 (0.26%) ISO/IEC 20000
12 10 (0.17%) ISO 14001
13 9 (0.15%) Disclosure Scotland
14 6 (0.10%) ISAE 3402
14 6 (0.10%) PMBOK
14 6 (0.10%) Solvency II
15 5 (0.086%) ISO 9000
15 5 (0.086%) ISO22301
15 5 (0.086%) SSAE 16
16 3 (0.051%) SAS 70
System Software
1 544 (9.31%) Active Directory
2 458 (7.84%) VMware Infrastructure
3 138 (2.36%) Hyper-V
4 106 (1.81%) vSphere
5 105 (1.80%) XenApp
6 70 (1.20%) Virtual Machines
7 63 (1.08%) Docker
8 59 (1.01%) XenDesktop
9 53 (0.91%) Terminal Services
9 53 (0.91%) VMware ESX
10 38 (0.65%) Firmware
11 30 (0.51%) Virtual Servers
12 28 (0.48%) XenServer
13 23 (0.39%) Microsoft App-V
13 23 (0.39%) VirtualBox
14 22 (0.38%) VMware ESXi
15 18 (0.31%) Forefront TMG
16 17 (0.29%) VMware Workstation
17 15 (0.26%) HDFS
17 15 (0.26%) Oracle RAC
Systems Management
1 155 (2.65%) SCCM
2 78 (1.33%) Puppet
3 77 (1.32%) SCOM
4 55 (0.94%) Opscode Chef
4 55 (0.94%) SCVMM
5 45 (0.77%) WSUS
6 36 (0.62%) Tivoli
7 34 (0.58%) HP Operations Orchestration
8 31 (0.53%) Ansible
8 31 (0.53%) Oracle RMAN
9 27 (0.46%) Backup Exec
10 26 (0.44%) FortiGate
10 26 (0.44%) Nagios
11 25 (0.43%) Cisco CUCM
11 25 (0.43%) NetBackup
12 23 (0.39%) Salt
13 22 (0.38%) Unicenter
14 19 (0.33%) HP NNM
14 19 (0.33%) Tivoli Storage Manager
15 18 (0.31%) Norton AntiVirus
Vendors
1 1272 (21.77%) Microsoft
2 623 (10.66%) Cisco
3 620 (10.61%) VMware
4 572 (9.79%) Oracle
5 384 (6.57%) Citrix
6 330 (5.65%) HP
7 244 (4.18%) SAP
8 220 (3.76%) Juniper
9 219 (3.75%) CheckPoint
10 195 (3.34%) IBM
11 135 (2.31%) NetApp
12 127 (2.17%) F5
13 117 (2.00%) Remedy
14 108 (1.85%) ServiceNow
15 104 (1.78%) EMC
16 89 (1.52%) BMC
17 88 (1.51%) Dell
18 82 (1.40%) Palo Alto
19 77 (1.32%) Red Hat
20 74 (1.27%) Apple
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 1 hour ago
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 18 hours ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 19 hours ago
London
Plan-net
Salary: Market rate
Posted: 19 hours ago
Sutton Coldfield, West Midlands (County)
Spring Technology
Posted: 16 hours ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 23 hours ago
City, London
Randstad Technologies
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 17 hours ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 55-65k
Posted: 18 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £55,000
Posted: Yesterday
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 2 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £45,000 plus bonus and bens
Posted: 17 hours ago
London
Mortimer Spinks
Salary: £35000 per annum
Posted: Yesterday
Merseyside
McGregor Boyall
Salary: £40000 - £50000 per annum
Posted: 2 days ago
Bristol, Avon
Cognizant
Posted: 20 hours ago
Havant, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum
Posted: 18 hours ago
Cambridge, Cambridgeshire
Evolution Recruitment Solutions
Salary: 28,000
Posted: Yesterday
Swindon, Wiltshire
Ds Smith Plc
Salary: From £45,000 to £50,000 per annum
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: £60,000 per annum + £4,200 car allowance
Posted: Yesterday
Chorley, Lancashire
Verticality Ltd
Salary: Salary £30-40k DOE + Extensive benefits
Posted: 2 days ago
City, London
Best Practice Talent Solutions
Salary: From £24,000 to £34,000 per annum Salary will be given based on experi
Posted: 4 hours ago
Nottingham, Nottinghamshire
IT Retail People Ltd
Salary: Unspecified Excellent Package, Bonus, Car, Healthcare, Pension,
Posted: 20 hours ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £55000 - £65000 per annum + £5k Car + 16% Pension + Benefits
Posted: Yesterday
Northamptonshire
Harvey Nash plc
Posted: Yesterday
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: £40,000 per annum + Benefits
Posted: 2 days ago
Castleford, West Yorkshire
Rullion IT Plus
Salary: £35000 - £36000 per annum
Posted: Yesterday
Hertfordshire
TELSTRA Associates
Salary: From £50,000 to £60,000 per annum £60k+
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Salary: £35409.00 - £39842.00 per annum + Benefit&bonus
Posted: 2 days ago