The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 83 95 97
Rank change year-on-year
+12 +2
Permanent jobs citing Service Delivery 3640 3059 3222
As % of all permanent IT jobs located in England 3.23% 2.94% 2.72%
As % of the Processes & Methodologies category 4.01% 3.71% 3.55%
Number of salaries quoted 2698 2387 2336
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £29,000 £29,250 £28,500
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
90699 82348 90843
As % of all permanent IT jobs located in England 80.42% 79.01% 76.74%
Number of salaries quoted 73543 68391 77731
Average salary £47,500 £46,000 £47,500
Average salary % change year-on-year
+3.26% -3.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
UK

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 17 April 2014.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London +21 1437 £52,500 -4.54% 169
South East -10 797 £45,000 - 91
Yorkshire +16 315 £42,786 +0.67% 26
East of England +3 282 £46,000 +2.22% 32
North West +23 223 £40,000 -7.51% 32
West Midlands 0 191 £45,000 +5.88% 19
East Midlands +18 179 £40,000 +10.34% 15
South West +3 165 £42,500 +10.38% 38
North East -1 16 £41,405 -10.95% 3
Midlands -16 5 £43,250 -13.50%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 17 April 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2999 (45.16%) ITIL
2 1760 (26.50%) Finance
3 1511 (22.75%) Service Management
4 1450 (21.83%) Windows
5 1301 (19.59%) Microsoft
6 1281 (19.29%) Project Management
7 1111 (16.73%) SLA
8 871 (13.12%) MS Excel
9 837 (12.60%) SQL
10 762 (11.47%) Degree
11 673 (10.13%) ITIL Certification
12 655 (9.86%) Change Management
13 625 (9.41%) Active Directory
14 622 (9.37%) Linux
15 621 (9.35%) Oracle
16 602 (9.06%) VMware
17 598 (9.00%) SQL Server
18 568 (8.55%) PRINCE2
19 535 (8.06%) Telecoms
20 517 (7.78%) Cisco
21 494 (7.44%) Windows Server 2008
22 484 (7.29%) Incident Management
23 477 (7.18%) Continuous Improvement
24 468 (7.05%) UNIX
25 458 (6.90%) Java
26 455 (6.85%) Stakeholder Management
27 453 (6.82%) Citrix
28 438 (6.60%) MS Office
29 419 (6.31%) Problem Management
30 405 (6.10%) SharePoint

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 17 April 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 405 (6.10%) SharePoint
2 314 (4.73%) MS Exchange
3 217 (3.27%) IIS
4 171 (2.57%) Apache
5 120 (1.81%) WebSphere
6 111 (1.67%) Exchange Server 2010
7 103 (1.55%) Lync
8 94 (1.42%) Exchange Server 2003
9 86 (1.29%) Tomcat
10 67 (1.01%) Exchange Server 2007
11 64 (0.96%) SharePoint 2010
12 62 (0.93%) CMS
13 58 (0.87%) SharePoint 2013
14 43 (0.65%) BizTalk Server
15 40 (0.60%) WebSphere Application Server
16 37 (0.56%) IBM Notes
16 37 (0.56%) Blackberry Enterprise Server
17 36 (0.54%) Exchange Server 2013
18 31 (0.47%) Oracle Workflow
19 30 (0.45%) Oracle HTTP Server
Applications
1 871 (13.12%) MS Excel
2 438 (6.60%) MS Office
3 124 (1.87%) MS Project
4 103 (1.55%) MS PowerPoint
5 98 (1.48%) MS Visio
6 24 (0.36%) Photoshop
7 21 (0.32%) Spreadsheet
8 11 (0.17%) InfoPath
9 7 (0.11%) ProjectWise
10 5 (0.075%) SPSS
11 4 (0.060%) Adobe Captivate
Business Applications
1 74 (1.11%) Dynamics CRM
2 57 (0.86%) Remedy ITSM
3 41 (0.62%) Oracle EBS
4 39 (0.59%) Oracle CRM
5 29 (0.44%) Agresso
6 28 (0.42%) Oracle EBS R12
6 28 (0.42%) SAP SRM
7 23 (0.35%) Oracle BPM
7 23 (0.35%) Oracle ERP
8 21 (0.32%) Oracle Financials
9 20 (0.30%) Magento
10 18 (0.27%) Oracle Applications
10 18 (0.27%) Oracle SCM
11 17 (0.26%) Dynamics AX
12 15 (0.23%) SAP FI
12 15 (0.23%) SAP FI/CO
12 15 (0.23%) SAP CO
13 14 (0.21%) Cognos Business Intelligence
14 13 (0.20%) Temenos T24
14 13 (0.20%) Oracle HRMS
Cloud Services
1 128 (1.93%) SaaS
2 57 (0.86%) Office 365
3 51 (0.77%) IaaS
4 31 (0.47%) Cloud Computing
5 29 (0.44%) Microsoft Azure
6 27 (0.41%) Amazon AWS
7 24 (0.36%) PaaS
8 15 (0.23%) Amazon EC2
9 14 (0.21%) SuccessFactors
10 12 (0.18%) Taleo
11 7 (0.11%) Google Apps
12 1 (0.015%) Heroku
12 1 (0.015%) Amazon ELB
Communications & Networking
1 386 (5.81%) Firewall
2 316 (4.76%) Internet
2 316 (4.76%) DNS
3 287 (4.32%) WAN
4 281 (4.23%) LAN
5 268 (4.04%) SAN
6 228 (3.43%) TCP/IP
7 194 (2.92%) VPN
8 190 (2.86%) DHCP
9 167 (2.51%) Wireless
10 145 (2.18%) VoIP
11 139 (2.09%) MPLS
12 115 (1.73%) Network Security
13 111 (1.67%) NAS
14 86 (1.29%) Intranet
15 85 (1.28%) Ethernet
16 72 (1.08%) Unified Communications
17 66 (0.99%) HTTP
18 65 (0.98%) Cisco ASA
19 64 (0.96%) SSL
Database & Business Intelligence
1 598 (9.00%) SQL Server
2 168 (2.53%) SQL Server Integration Services
3 164 (2.47%) SQL Server Reporting Services
4 140 (2.11%) SQL Server 2008
4 140 (2.11%) Oracle Database
5 131 (1.97%) Data Warehouse
6 116 (1.75%) MySQL
7 113 (1.70%) Relational Database
8 107 (1.61%) SQL Server 2005
9 82 (1.23%) SQL Server Analysis Services
10 74 (1.11%) DB2
11 53 (0.80%) Oracle Database 10g
12 52 (0.78%) Oracle Database 11g
13 49 (0.74%) Microsoft Analysis Services
14 48 (0.72%) SQL Server 2000
14 48 (0.72%) PostgreSQL
14 48 (0.72%) OLAP
15 42 (0.63%) DTS
16 38 (0.57%) Oracle Reports
17 37 (0.56%) MS Access
Development Applications
1 79 (1.19%) Team Foundation Server
2 73 (1.10%) JIRA
3 63 (0.95%) Visual Studio
4 34 (0.51%) Subversion
5 28 (0.42%) Oracle Forms
5 28 (0.42%) ClearCase
5 28 (0.42%) ClearQuest
6 19 (0.29%) JUnit
6 19 (0.29%) Selenium
6 19 (0.29%) Hudson
7 15 (0.23%) NUnit
8 14 (0.21%) Jenkins
9 11 (0.17%) Toad
10 10 (0.15%) Eclipse
10 10 (0.15%) Mercurial
11 7 (0.11%) PhoneGap
11 7 (0.11%) MSI
11 7 (0.11%) Git (software)
12 6 (0.090%) Talend Open Studio
12 6 (0.090%) FitNesse
General
1 1760 (26.50%) Finance
2 535 (8.06%) Telecoms
3 355 (5.35%) Banking
4 334 (5.03%) Retail
5 271 (4.08%) Marketing
6 201 (3.03%) Legal
7 133 (2.00%) Law
8 115 (1.73%) Billing
9 86 (1.29%) Back Office
10 75 (1.13%) Manufacturing
11 65 (0.98%) Advertising
12 60 (0.90%) Investment Banking
13 58 (0.87%) Publishing
14 56 (0.84%) Financial Institution
15 54 (0.81%) Local Government
16 53 (0.80%) Games
17 38 (0.57%) Pharmaceutical
18 33 (0.50%) Front Office
19 24 (0.36%) Retail Banking
20 20 (0.30%) French Language
Job Titles
1 1378 (20.75%) Service Manager
2 917 (13.81%) Delivery Manager
3 888 (13.37%) Analyst
4 856 (12.89%) Services Delivery Manager
5 366 (5.51%) Consultant
6 356 (5.36%) Project Manager
7 352 (5.30%) Architect
8 279 (4.20%) Support Analyst
9 222 (3.34%) Applications Support
9 222 (3.34%) Service Analyst
10 219 (3.30%) Infrastructure Manager
11 218 (3.28%) Administrator
12 210 (3.16%) Team Leader
13 176 (2.65%) Developer
14 165 (2.48%) Support Manager
15 162 (2.44%) Support Engineer
16 159 (2.39%) Senior Manager
17 144 (2.17%) IT Services Manager
18 140 (2.11%) Applications Support Analyst
19 127 (1.91%) Systems Engineer
Libraries, Frameworks & Software Standards
1 350 (5.27%) .NET
2 191 (2.88%) Web Services
3 157 (2.36%) HTML
4 128 (1.93%) XML
5 84 (1.26%) CSS
6 70 (1.05%) jQuery
7 67 (1.01%) Middleware
8 58 (0.87%) J2EE
9 56 (0.84%) ASP.NET
10 46 (0.69%) HTML5
11 43 (0.65%) MDX
12 39 (0.59%) Spring
13 29 (0.44%) Flash
14 28 (0.42%) SAP XI
14 28 (0.42%) SAP PI
15 27 (0.41%) JDBC
16 26 (0.39%) Ajax
16 26 (0.39%) WCF
17 25 (0.38%) SOAP
18 24 (0.36%) JMS
Miscellaneous
1 387 (5.83%) Management Information System
2 118 (1.78%) Blackberry
3 107 (1.61%) Enterprise Software
4 106 (1.60%) Statistics
5 102 (1.54%) Computer Science
5 102 (1.54%) Replication
6 98 (1.48%) Clustering
7 87 (1.31%) CMDB
8 64 (0.96%) Video Conferencing
9 61 (0.92%) Open Source
10 58 (0.87%) Enterprise Storage
11 48 (0.72%) Mathematics
12 47 (0.71%) iPhone
13 46 (0.69%) NHS
14 43 (0.65%) Equities
15 40 (0.60%) Mobile App
16 39 (0.59%) CLARiiON
16 39 (0.59%) Foreign Exchange (FX)
17 35 (0.53%) Firmware
18 34 (0.51%) Mainframe
Operating Systems
1 1450 (21.83%) Windows
2 622 (9.37%) Linux
3 494 (7.44%) Windows Server 2008
4 468 (7.05%) UNIX
5 355 (5.35%) Windows Server 2003
6 304 (4.58%) Windows 7
7 153 (2.30%) Windows Server 2012
8 127 (1.91%) Windows XP
9 99 (1.49%) Red Hat Enterprise Linux
10 92 (1.39%) Solaris
11 83 (1.25%) AIX
12 64 (0.96%) Android
13 48 (0.72%) Mac OS X
14 47 (0.71%) Windows 8
15 44 (0.66%) Apple iOS
16 33 (0.50%) CentOS
17 31 (0.47%) Windows 2000 Server
17 31 (0.47%) HPUX
18 24 (0.36%) Windows Phone
19 19 (0.29%) Windows Vista
Processes & Methodologies
1 2999 (45.16%) ITIL
2 1511 (22.75%) Service Management
3 1281 (19.29%) Project Management
4 655 (9.86%) Change Management
5 568 (8.55%) PRINCE2
6 484 (7.29%) Incident Management
7 477 (7.18%) Continuous Improvement
8 455 (6.85%) Stakeholder Management
9 419 (6.31%) Problem Management
10 400 (6.02%) ITSM
11 306 (4.61%) CRM
12 304 (4.58%) Release Management
13 250 (3.76%) Performance Management
14 244 (3.67%) Supplier Management
15 239 (3.60%) Configuration Management
15 239 (3.60%) Risk Management
16 236 (3.55%) ITIL V3
17 229 (3.45%) Disaster Recovery
18 223 (3.36%) Business Intelligence
19 218 (3.28%) Agile Software Development
Programming Languages
1 837 (12.60%) SQL
2 458 (6.90%) Java
3 199 (3.00%) C#
4 153 (2.30%) PowerShell
5 151 (2.27%) JavaScript
6 99 (1.49%) C
6 99 (1.49%) VB
7 98 (1.48%) T-SQL
8 85 (1.28%) PHP
9 78 (1.17%) Perl
10 66 (0.99%) VBScript
11 56 (0.84%) PL/SQL
12 52 (0.78%) Python
13 51 (0.77%) VB6
13 51 (0.77%) VBA
14 46 (0.69%) VB.NET
15 44 (0.66%) C++
16 39 (0.59%) Shell Script
16 39 (0.59%) Bash Shell
17 33 (0.50%) ABAP
Qualifications
1 762 (11.47%) Degree
2 673 (10.13%) ITIL Certification
3 385 (5.80%) Security Cleared
4 306 (4.61%) Microsoft Certification
5 228 (3.43%) Cisco Certification
6 200 (3.01%) MCSE
7 193 (2.91%) SC Cleared
8 160 (2.41%) CCNA
9 116 (1.75%) MCITP
10 92 (1.39%) ISEB
11 89 (1.34%) MCP
12 82 (1.23%) CCNP
13 75 (1.13%) PMI Certification
14 72 (1.08%) CISSP
15 68 (1.02%) PRINCE2 Practitioner
16 64 (0.96%) PRINCE2 Certification
17 57 (0.86%) PMP
17 57 (0.86%) MCSA
18 51 (0.77%) MCTS
19 47 (0.71%) HND
Quality Assurance & Compliance
1 1111 (16.73%) SLA
2 221 (3.33%) QA
3 131 (1.97%) PCI DSS
3 131 (1.97%) ISO/IEC 27001
4 106 (1.60%) ISO 9001
5 100 (1.51%) COBIT
6 25 (0.38%) Sarbanes-Oxley
7 21 (0.32%) TickIT
8 16 (0.24%) ISO 9000
9 11 (0.17%) BS25999
9 11 (0.17%) ISO/IEC 20000
10 10 (0.15%) ISO 8583
11 7 (0.11%) GxP
12 5 (0.075%) Basel II
13 4 (0.060%) Data Quality
14 3 (0.045%) EMIR
14 3 (0.045%) Dodd-Frank
14 3 (0.045%) ISO 14001
15 2 (0.030%) Dublin Core
15 2 (0.030%) BS15000
System Software
1 625 (9.41%) Active Directory
2 369 (5.56%) VMware Infrastructure
3 141 (2.12%) XenApp
4 130 (1.96%) Hyper-V
5 95 (1.43%) vSphere
6 63 (0.95%) XenDesktop
7 58 (0.87%) Terminal Services
8 49 (0.74%) vCloud
9 36 (0.54%) XenServer
10 32 (0.48%) Oracle RAC
10 32 (0.48%) NFS
11 28 (0.42%) Microsoft App-V
12 27 (0.41%) Xen
13 25 (0.38%) Oracle RMAN
13 25 (0.38%) VMware ESXi
14 19 (0.29%) VMware ESX
15 17 (0.26%) UAG
16 12 (0.18%) Terminal Server
17 11 (0.17%) MetaFrame
18 9 (0.14%) KVM
Systems Management
1 142 (2.14%) SCCM
2 98 (1.48%) SCOM
3 88 (1.33%) WSUS
4 70 (1.05%) NetBackup
4 70 (1.05%) Backup Exec
5 45 (0.68%) Nagios
6 43 (0.65%) Tivoli
7 36 (0.54%) OpenView
8 32 (0.48%) Puppet
9 30 (0.45%) Data Guard
10 25 (0.38%) Norton AntiVirus
11 22 (0.33%) Opscode Chef
12 19 (0.29%) Tivoli Monitoring
13 14 (0.21%) SCVMM
13 14 (0.21%) McAfee ePO
14 13 (0.20%) HP SIM
14 13 (0.20%) Netcool
14 13 (0.20%) Netcool/OMNIbus
15 12 (0.18%) EMC Navisphere
15 12 (0.18%) Forefront Identity Manager
Vendors
1 1301 (19.59%) Microsoft
2 621 (9.35%) Oracle
3 602 (9.06%) VMware
4 517 (7.78%) Cisco
5 453 (6.82%) Citrix
6 305 (4.59%) HP
7 263 (3.96%) SAP
8 229 (3.45%) IBM
9 159 (2.39%) Remedy
10 133 (2.00%) NetApp
11 129 (1.94%) Symantec
12 123 (1.85%) CheckPoint
13 122 (1.84%) Red Hat
14 117 (1.76%) Juniper
15 112 (1.69%) EMC
16 106 (1.60%) ServiceNow
17 81 (1.22%) Dell
18 62 (0.93%) Apple
19 60 (0.90%) Avaya
20 59 (0.89%) Sun
London
Experis IT
Salary: £60000.00 - £70000.00 per annum + benefits + bonus
Posted: 24 minutes ago
South East
Cognizant
Posted: 55 minutes ago
West Sussex
Computer People
Salary: £40000.00 - £50000.00 per annum
Posted: 1 hour ago
Oxford, Oxfordshire
Oxford City Council
Salary: From £68,675 to £80,121 per annum
Posted: 1 hour ago
Harlow, Essex
Harvey Nash plc
Salary: £65000 - £67000 per annum
Posted: 1 hour ago
Hampshire
FIRST POINT IT RESOURCING
Salary: £20000 - £25000 per annum
Posted: 2 hours ago
South East London
Lloyds Banking Group
Salary: £33150 - £47335 per annum + Exc.Bens
Posted: 2 hours ago
Chesterfield, Derbyshire
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 4 hours ago
Bedfordshire
Polar Recruitment
Salary: £40000 - £50000 per annum + + Car + Bonus
Posted: 4 hours ago
Manchester, Lancashire
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 4 hours ago
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 4 hours ago
London
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 4 hours ago
Faringdon, Oxfordshire
RecruitmentRevolution.com Limited
Salary: From £35,000 to £45,000 per annum
Posted: 14 hours ago
Chippenham, Wiltshire
ComputerWorld Personnel Ltd
Salary: £200 - £250 per day
Posted: 19 hours ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 19 hours ago
Berkshire
ReThink Recruitment
Salary: £70000 - £80000.00 per annum + package
Posted: 21 hours ago
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + package
Posted: 21 hours ago
London
Westbourne Partners
Salary: Up to £40,000 per annum
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
The People Network
Posted: 21 hours ago
Berkshire
ReThink Recruitment
Salary: £30000.00 - £35000.00 per annum + package
Posted: 21 hours ago