The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 73 83 100
Rank change year-on-year
+10 +17
Permanent jobs citing Service Delivery 3471 3285 2875
As % of all permanent IT jobs located in England 3.50% 3.31% 2.86%
As % of the Processes & Methodologies category 4.22% 4.02% 3.56%
Number of salaries quoted 2522 2354 2241
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £29,500 £27,750 £27,500
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £45,000 £41,500 £42,500
% change year-on-year
+8.43% -2.35%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82183 81805 80664
As % of all permanent IT jobs located in England 82.86% 82.39% 80.12%
Number of salaries quoted 67588 65765 67902
Average salary £49,500 £47,500 £46,000
Average salary % change year-on-year
+4.21% +3.26%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 4 March 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 1343 £52,600 -4.36% 145
South East +10 778 £45,000 - 77
Yorkshire -2 295 £40,000 +7.86% 31
North West +15 265 £47,500 +29.25% 35
West Midlands +6 219 £42,500 +3.65% 26
East of England -13 214 £49,500 +16.47% 24
South West +17 189 £42,500 +29.36% 45
East Midlands +3 144 £35,250 -6.00% 17
North East -5 20 £42,233 -2.77% 7
Midlands -2 5 £40,000 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 4 March 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3144 (44.88%) ITIL
2 1911 (27.28%) Finance
3 1626 (23.21%) Windows
4 1439 (20.54%) Microsoft
5 1322 (18.87%) Service Management
6 1305 (18.63%) SLA
7 1125 (16.06%) Project Management
8 1009 (14.40%) MS Excel
9 997 (14.23%) Degree
10 864 (12.33%) SQL
11 828 (11.82%) VMware
12 789 (11.26%) Active Directory
13 749 (10.69%) Change Management
14 666 (9.51%) Cisco
15 637 (9.09%) Analytical Skills
16 636 (9.08%) Citrix
17 605 (8.64%) PRINCE2
18 590 (8.42%) Telecoms
18 590 (8.42%) Continuous Improvement
19 572 (8.17%) MS Office
20 524 (7.48%) VMware Infrastructure
21 514 (7.34%) Linux
22 512 (7.31%) ITIL Certification
23 493 (7.04%) Oracle
24 488 (6.97%) Windows 7
25 485 (6.92%) SQL Server
26 476 (6.80%) Stakeholder Management
27 471 (6.72%) Incident Management
28 465 (6.64%) Management Information System
29 460 (6.57%) Problem Management

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 4 March 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 387 (5.52%) MS Exchange
2 275 (3.93%) SharePoint
3 175 (2.50%) IIS
4 167 (2.38%) Exchange Server 2010
5 159 (2.27%) Apache
6 121 (1.73%) Lync
7 114 (1.63%) Exchange Server 2013
8 84 (1.20%) Tomcat
8 84 (1.20%) Exchange Server 2007
9 83 (1.18%) Exchange Server 2003
10 67 (0.96%) Blackberry Enterprise Server
11 62 (0.89%) WebSphere
12 45 (0.64%) IBM Notes
13 44 (0.63%) CMS
14 37 (0.53%) Lotus Domino
15 36 (0.51%) Elasticsearch
16 32 (0.46%) JBoss
17 28 (0.40%) WebSphere Application Server
18 27 (0.39%) Quickr
18 27 (0.39%) WebSphere Portal
Applications
1 1009 (14.40%) MS Excel
2 572 (8.17%) MS Office
3 178 (2.54%) MS PowerPoint
4 125 (1.78%) MS Project
5 119 (1.70%) MS Visio
6 27 (0.39%) Spreadsheet
7 8 (0.11%) Photoshop
8 7 (0.100%) Mingle
9 6 (0.086%) SPSS
10 4 (0.057%) Open Workbench
11 2 (0.029%) InfoPath
11 2 (0.029%) PowerPivot
11 2 (0.029%) Adobe Creative Suite
12 1 (0.014%) FastStats
12 1 (0.014%) PrintSoft PReS
Business Applications
1 46 (0.66%) Oracle EBS
2 35 (0.50%) Dynamics CRM
3 30 (0.43%) Oracle EBS R12
4 29 (0.41%) Oracle ERP
5 23 (0.33%) Remedy ITSM
6 22 (0.31%) Oracle General Ledger
6 22 (0.31%) Oracle Payables
6 22 (0.31%) Oracle Receivables
7 21 (0.30%) Oracle Financials
8 19 (0.27%) Oracle Cash Management
9 17 (0.24%) Dynamics GP
10 16 (0.23%) Oracle Payroll
10 16 (0.23%) SAP EWM
11 14 (0.20%) Dynamics AX
11 14 (0.20%) SAP ERP
12 13 (0.19%) SAP FI
12 13 (0.19%) SAP FI/CO
12 13 (0.19%) SAP CO
13 12 (0.17%) Oracle Applications
14 11 (0.16%) SAP SCM
Cloud Services
1 140 (2.00%) SaaS
2 99 (1.41%) Office 365
3 64 (0.91%) IaaS
4 41 (0.59%) Amazon AWS
5 32 (0.46%) Microsoft Azure
6 31 (0.44%) PaaS
7 26 (0.37%) Cloud Computing
8 9 (0.13%) Amazon EC2
9 5 (0.071%) Google Apps
10 4 (0.057%) SuccessFactors
10 4 (0.057%) GitHub
10 4 (0.057%) Yammer
11 3 (0.043%) Force.com
11 3 (0.043%) Taleo
12 2 (0.029%) Heroku
13 1 (0.014%) ElastiCache
13 1 (0.014%) Amazon ElastiCache
Communications & Networking
1 443 (6.32%) Firewall
2 355 (5.07%) WAN
3 350 (5.00%) LAN
4 347 (4.95%) DNS
5 331 (4.73%) Internet
6 307 (4.38%) DHCP
7 278 (3.97%) SAN
8 276 (3.94%) Wireless
9 272 (3.88%) VPN
10 211 (3.01%) MPLS
11 206 (2.94%) TCP/IP
12 187 (2.67%) VoIP
13 112 (1.60%) BGP
14 104 (1.48%) Cisco ASA
15 98 (1.40%) Intranet
16 92 (1.31%) iSCSI
16 92 (1.31%) OSPF
17 91 (1.30%) Ethernet
18 85 (1.21%) SSL
19 81 (1.16%) NAS
Database & Business Intelligence
1 485 (6.92%) SQL Server
2 163 (2.33%) MySQL
3 106 (1.51%) SQL Server 2008
4 102 (1.46%) Oracle Database
5 88 (1.26%) Relational Database
6 85 (1.21%) SQL Server Reporting Services
7 81 (1.16%) SQL Server Integration Services
8 65 (0.93%) Data Warehouse
9 63 (0.90%) SQL Server 2012
9 63 (0.90%) Oracle Database 11g
10 50 (0.71%) DB2
11 48 (0.69%) SQL Server 2005
11 48 (0.69%) Data Mining
12 47 (0.67%) NoSQL
13 42 (0.60%) Oracle Database 10g
14 41 (0.59%) SQL Server Analysis Services
15 37 (0.53%) PostgreSQL
16 36 (0.51%) Oracle9i Database
17 35 (0.50%) Big Data
18 34 (0.49%) Oracle Reports
Development Applications
1 60 (0.86%) JIRA
1 60 (0.86%) Visual Studio
2 42 (0.60%) Team Foundation Server
3 38 (0.54%) Subversion
4 29 (0.41%) Selenium
5 21 (0.30%) Oracle Forms
6 19 (0.27%) Eclipse
7 17 (0.24%) Jenkins
8 15 (0.21%) Git (software)
9 13 (0.19%) Toad
10 12 (0.17%) JUnit
10 12 (0.17%) ClearCase
10 12 (0.17%) ClearQuest
11 11 (0.16%) SQL Server Management Studio (SSMS)
12 10 (0.14%) Maven
12 10 (0.14%) MSI
12 10 (0.14%) SpecFlow
13 8 (0.11%) LoadRunner
13 8 (0.11%) FitNesse
13 8 (0.11%) Atlassian Bamboo
General
1 1911 (27.28%) Finance
2 590 (8.42%) Telecoms
3 431 (6.15%) Retail
4 381 (5.44%) Banking
5 266 (3.80%) Legal
6 253 (3.61%) Marketing
7 152 (2.17%) Law
8 112 (1.60%) Financial Institution
9 102 (1.46%) Billing
10 94 (1.34%) Back Office
11 82 (1.17%) Advertising
12 70 (1.00%) Front Office
12 70 (1.00%) Investment Banking
13 67 (0.96%) Manufacturing
14 50 (0.71%) Publishing
15 39 (0.56%) Local Government
16 38 (0.54%) German Language
17 34 (0.49%) French Language
18 28 (0.40%) Games
18 28 (0.40%) Military
Job Titles
1 1464 (20.90%) Service Manager
2 977 (13.95%) Delivery Manager
3 964 (13.76%) Analyst
4 911 (13.00%) Services Delivery Manager
5 371 (5.30%) Consultant
6 357 (5.10%) Support Engineer
7 315 (4.50%) Architect
8 311 (4.44%) Support Analyst
9 274 (3.91%) Team Leader
10 271 (3.87%) Project Manager
11 239 (3.41%) Service Analyst
12 233 (3.33%) Senior Manager
13 224 (3.20%) IT Services Manager
14 198 (2.83%) Administrator
15 165 (2.36%) Applications Support
16 156 (2.23%) Business Analyst
16 156 (2.23%) Developer
17 141 (2.01%) IT Support
17 141 (2.01%) Infrastructure Manager
18 136 (1.94%) DBA
Libraries, Frameworks & Software Standards
1 226 (3.23%) .NET
2 159 (2.27%) XML
3 148 (2.11%) HTML
4 109 (1.56%) Web Services
5 104 (1.48%) CSS
6 91 (1.30%) ASP.NET
7 87 (1.24%) Middleware
8 62 (0.89%) jQuery
9 53 (0.76%) J2EE
10 36 (0.51%) LAMP
11 35 (0.50%) Ajax
12 33 (0.47%) .NET Framework
13 32 (0.46%) SOAP
13 32 (0.46%) Spring
14 28 (0.40%) REST
15 26 (0.37%) Oracle Fusion
15 26 (0.37%) HTML5
15 26 (0.37%) ASP.NET MVC
16 25 (0.36%) WCF
16 25 (0.36%) JSP
Miscellaneous
1 637 (9.09%) Analytical Skills
2 465 (6.64%) Management Information System
3 178 (2.54%) Computer Science
4 165 (2.36%) Blackberry
5 106 (1.51%) Enterprise Software
6 101 (1.44%) Clustering
7 89 (1.27%) Statistics
8 84 (1.20%) User Experience
9 75 (1.07%) Open Source
10 68 (0.97%) NHS
11 65 (0.93%) Replication
11 65 (0.93%) Life Science
12 60 (0.86%) PMI
13 52 (0.74%) Mathematics
13 52 (0.74%) Mainframe
14 47 (0.67%) Performance Metrics
15 45 (0.64%) Foreign Exchange (FX)
16 41 (0.59%) Video Conferencing
17 39 (0.56%) Fat Client
17 39 (0.56%) Thin Client
Operating Systems
1 1626 (23.21%) Windows
2 514 (7.34%) Linux
3 488 (6.97%) Windows 7
4 457 (6.52%) Windows Server 2008
5 424 (6.05%) UNIX
6 405 (5.78%) Windows Server 2012
7 265 (3.78%) Windows Server 2003
8 238 (3.40%) Windows XP
9 200 (2.86%) Windows 8
10 77 (1.10%) Red Hat Enterprise Linux
11 61 (0.87%) Solaris
12 48 (0.69%) Windows Vista
13 46 (0.66%) AIX
14 42 (0.60%) Android
15 41 (0.59%) CentOS
16 35 (0.50%) Apple iOS
17 31 (0.44%) Mac OS X
18 30 (0.43%) Windows 2000 Server
19 21 (0.30%) Oracle Linux
20 16 (0.23%) Windows 2000
Processes & Methodologies
1 3144 (44.88%) ITIL
2 1322 (18.87%) Service Management
3 1125 (16.06%) Project Management
4 749 (10.69%) Change Management
5 605 (8.64%) PRINCE2
6 590 (8.42%) Continuous Improvement
7 476 (6.80%) Stakeholder Management
8 471 (6.72%) Incident Management
9 460 (6.57%) Problem Management
10 459 (6.55%) Agile Software Development
11 416 (5.94%) Line Management
12 352 (5.02%) Mentoring
13 317 (4.53%) Disaster Recovery
14 287 (4.10%) ITSM
15 285 (4.07%) People Management
16 264 (3.77%) Risk Management
17 261 (3.73%) CRM
18 247 (3.53%) Coaching
19 235 (3.35%) Migration
20 226 (3.23%) Performance Management
Programming Languages
1 864 (12.33%) SQL
2 351 (5.01%) Java
3 168 (2.40%) C#
4 138 (1.97%) PowerShell
5 124 (1.77%) C
6 123 (1.76%) JavaScript
7 122 (1.74%) Perl
8 85 (1.21%) Python
9 67 (0.96%) T-SQL
10 66 (0.94%) PHP
10 66 (0.94%) PL/SQL
11 61 (0.87%) Bash Shell
12 58 (0.83%) VBA
13 50 (0.71%) Shell Script
14 43 (0.61%) VB
15 30 (0.43%) ABAP
16 29 (0.41%) VBScript
17 17 (0.24%) VB.NET
18 16 (0.23%) R
19 12 (0.17%) Ruby
Qualifications
1 997 (14.23%) Degree
2 512 (7.31%) ITIL Certification
3 410 (5.85%) Security Cleared
4 353 (5.04%) Cisco Certification
5 346 (4.94%) Microsoft Certification
6 278 (3.97%) SC Cleared
7 244 (3.48%) MCSE
8 206 (2.94%) CCNA
9 170 (2.43%) CCNP
10 142 (2.03%) MCP
11 121 (1.73%) VCP4
12 116 (1.66%) PMI Certification
13 100 (1.43%) MCITP
14 93 (1.33%) DV Cleared
15 89 (1.27%) ISEB
16 85 (1.21%) ITIL Foundation Certificate
16 85 (1.21%) MCSA
17 74 (1.06%) HND
17 74 (1.06%) PMP
18 69 (0.99%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1305 (18.63%) SLA
2 257 (3.67%) QA
3 142 (2.03%) ISO/IEC 27001
4 105 (1.50%) PCI DSS
5 89 (1.27%) COBIT
6 53 (0.76%) ISO 9001
7 45 (0.64%) Sarbanes-Oxley
8 12 (0.17%) ISO 9000
9 8 (0.11%) PMBOK
10 7 (0.100%) Solvency II
10 7 (0.100%) HIPAA
10 7 (0.100%) MiFID
10 7 (0.100%) ISO/IEC 17799
10 7 (0.100%) ISO 8583
11 5 (0.071%) EMIR
11 5 (0.071%) HL7
11 5 (0.071%) Basel II
12 4 (0.057%) ISO 14001
12 4 (0.057%) P3O
13 3 (0.043%) GAMP
System Software
1 789 (11.26%) Active Directory
2 524 (7.48%) VMware Infrastructure
3 228 (3.25%) XenApp
4 167 (2.38%) Hyper-V
5 122 (1.74%) vSphere
6 113 (1.61%) XenDesktop
7 49 (0.70%) Terminal Services
8 42 (0.60%) NDS
8 42 (0.60%) Citrix Presentation Server
9 36 (0.51%) Oracle RMAN
9 36 (0.51%) Microsoft App-V
10 33 (0.47%) Terminal Server
11 32 (0.46%) VMware ESX
12 25 (0.36%) VMware ESXi
13 16 (0.23%) Microsoft Virtual Server
14 14 (0.20%) Samba
15 13 (0.19%) NFS
16 12 (0.17%) XenServer
17 9 (0.13%) Varnish
17 9 (0.13%) Oracle RAC
Systems Management
1 192 (2.74%) SCCM
2 70 (1.00%) SCOM
3 49 (0.70%) Puppet
4 42 (0.60%) Backup Exec
5 37 (0.53%) NetBackup
6 34 (0.49%) Data Guard
7 33 (0.47%) Nagios
8 31 (0.44%) OpenView
9 30 (0.43%) Tivoli
10 29 (0.41%) FortiGate
10 29 (0.41%) Foglight
11 22 (0.31%) HP Quality Center
12 20 (0.29%) HP NNM
13 19 (0.27%) Norton AntiVirus
14 17 (0.24%) Symantec Enterprise Vault
15 15 (0.21%) SCOrch
15 15 (0.21%) Opscode Chef
15 15 (0.21%) WSUS
16 11 (0.16%) Tivoli Storage Manager
16 11 (0.16%) Systems Management Server (SMS)
Vendors
1 1439 (20.54%) Microsoft
2 828 (11.82%) VMware
3 666 (9.51%) Cisco
4 636 (9.08%) Citrix
5 493 (7.04%) Oracle
6 351 (5.01%) HP
7 227 (3.24%) SAP
8 226 (3.23%) Juniper
9 195 (2.78%) IBM
10 137 (1.96%) Symantec
11 125 (1.78%) CheckPoint
12 124 (1.77%) F5
13 122 (1.74%) Apple
14 114 (1.63%) Dell
14 114 (1.63%) NetApp
15 108 (1.54%) Remedy
16 104 (1.48%) ServiceNow
17 100 (1.43%) EMC
18 98 (1.40%) Red Hat
19 92 (1.31%) Avaya
London
Careerwise UK Limited
Salary: £80000 per annum + benefits
Posted: 19 minutes ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £40000 - £50000 per annum
Posted: 37 minutes ago
City, London
SLS Recruitment
Salary: £40000 - £55000 per annum
Posted: 57 minutes ago
London
Connectus
Salary: £70000 - £80000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £17000 - £24000 per annum + Excellent Package on offer
Posted: 1 hour ago
North West London
asos
Salary: Competitive salary + extensive benefits
Posted: 1 hour ago
London
ANSON MCCADE
Salary: £50k - £85k (+ superb package!!!)
Posted: 1 hour ago
Gloucestershire
BAE Systems
Salary: £42000 per annum
Posted: 1 hour ago
Bath, Avon
Resource Management
Salary: £25000 - £32000 per annum
Posted: 1 hour ago
Birmingham, West Midlands (County)
SCC
Salary: From £60,000 to £75,000 per annum Plus Car / Allowance & Bonus
Posted: 2 hours ago
Selby, North Yorkshire
The Bridge Ltd
Salary: Unspecified Excellent salary, significant bonus plus benefits
Posted: 2 hours ago
London
Careerwise UK Limited
Salary: £55000 per annum + benefits
Posted: 3 hours ago
Bath, Avon
Resource Management
Posted: 3 hours ago
Bath, Avon
Resource Management
Salary: £18000 - £23000 per annum + benefits
Posted: 3 hours ago
Milton Keynes, Buckinghamshire
Advantage XPO
Posted: 3 hours ago
Manchester, Lancashire
Senitor Associates
Salary: £45000 per annum
Posted: 4 hours ago
Thatcham, Berkshire
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 4 hours ago
Faringdon, Oxfordshire
RecruitmentRevolution.com Limited
Salary: From £35,000 to £45,000 per annum
Posted: 13 hours ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £32000 per annum + benefits and Parking!
Posted: 16 hours ago
Chorley, Lancashire
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 18 hours ago