The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 79 93 100
Rank change year-on-year
+14 +7
Permanent jobs citing Service Delivery 3456 3107 3041
As % of all permanent IT jobs located in England 3.28% 3.03% 2.79%
As % of the Processes & Methodologies category 3.99% 3.71% 3.50%
Number of salaries quoted 2633 2241 2328
Average salary £47,500 £48,500 £45,000
Average salary % change year-on-year
-2.06% +7.77%
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £72,500 £72,500 £70,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86698 83726 86947
As % of all permanent IT jobs located in England 82.30% 81.77% 79.71%
Number of salaries quoted 71999 67940 74673
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 18 December 2014.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 1235 £55,000 - 132
South East +14 815 £47,500 - 81
Yorkshire -4 305 £39,000 -11.36% 28
North West +21 278 £44,000 +12.82% 25
East of England +6 271 £43,450 +2.23% 25
West Midlands +9 222 £46,850 +6.47% 19
South West +8 177 £40,362 +0.90% 31
East Midlands +34 125 £40,000 -15.78% 16
North East -5 23 £45,000 -25.00% 11
Midlands +4 10 £42,500 -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 18 December 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3073 (45.73%) ITIL
2 1767 (26.29%) Finance
3 1405 (20.91%) Windows
4 1350 (20.09%) SLA
5 1302 (19.38%) Service Management
6 1293 (19.24%) Microsoft
7 1193 (17.75%) Project Management
8 968 (14.40%) MS Excel
9 916 (13.63%) Degree
10 800 (11.90%) Change Management
11 785 (11.68%) SQL
12 690 (10.27%) VMware
13 665 (9.90%) Analytical Skills
14 635 (9.45%) Active Directory
15 597 (8.88%) Telecoms
16 583 (8.68%) PRINCE2
17 574 (8.54%) MS Office
18 535 (7.96%) Cisco
19 532 (7.92%) Citrix
20 512 (7.62%) Incident Management
21 503 (7.49%) Continuous Improvement
22 498 (7.41%) Oracle
23 494 (7.35%) Linux
24 489 (7.28%) Stakeholder Management
25 486 (7.23%) ITIL Certification
26 472 (7.02%) Agile Software Development
27 434 (6.46%) SQL Server
28 431 (6.41%) Retail
29 405 (6.03%) Problem Management
30 404 (6.01%) Windows Server 2008

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 18 December 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 332 (4.94%) MS Exchange
2 257 (3.82%) SharePoint
3 152 (2.26%) Apache
4 142 (2.11%) IIS
5 136 (2.02%) Exchange Server 2010
6 109 (1.62%) Lync
7 105 (1.56%) Exchange Server 2003
8 85 (1.26%) Tomcat
9 83 (1.24%) Exchange Server 2007
10 75 (1.12%) Exchange Server 2013
11 71 (1.06%) Blackberry Enterprise Server
12 63 (0.94%) WebSphere
13 43 (0.64%) Lotus Domino
14 42 (0.63%) CMS
15 39 (0.58%) IBM Notes
16 30 (0.45%) Elasticsearch
17 28 (0.42%) SharePoint 2010
17 28 (0.42%) WebSphere Application Server
18 26 (0.39%) WebSphere Portal
18 26 (0.39%) Quickr
Applications
1 968 (14.40%) MS Excel
2 574 (8.54%) MS Office
3 187 (2.78%) MS PowerPoint
4 128 (1.90%) MS Visio
5 115 (1.71%) MS Project
6 18 (0.27%) Spreadsheet
7 7 (0.10%) Mingle
7 7 (0.10%) SPSS
8 5 (0.074%) Photoshop
9 4 (0.060%) Adobe Illustrator
9 4 (0.060%) Open Workbench
10 3 (0.045%) InDesign
11 2 (0.030%) InfoPath
11 2 (0.030%) Adobe Creative Suite
12 1 (0.015%) PowerPivot
12 1 (0.015%) FastStats
12 1 (0.015%) PrintSoft PReS
Business Applications
1 39 (0.58%) Dynamics CRM
2 38 (0.57%) Oracle EBS
3 25 (0.37%) SAP FI
3 25 (0.37%) SAP FI/CO
3 25 (0.37%) SAP CO
3 25 (0.37%) Oracle EBS R12
4 24 (0.36%) Dynamics GP
5 17 (0.25%) Agresso
6 16 (0.24%) Oracle Applications
7 15 (0.22%) SAP ERP
8 14 (0.21%) Oracle Payroll
8 14 (0.21%) Oracle HRMS
8 14 (0.21%) SAP Oil and Gas
9 13 (0.19%) Remedy ITSM
10 12 (0.18%) Google Analytics
10 12 (0.18%) SAP EWM
11 11 (0.16%) Eikon
11 11 (0.16%) Dynamics AX
11 11 (0.16%) 3000 Xtra
12 10 (0.15%) SAP SCM
Cloud Services
1 141 (2.10%) Office 365
2 127 (1.89%) SaaS
3 62 (0.92%) Microsoft Azure
4 47 (0.70%) Amazon AWS
5 33 (0.49%) IaaS
6 26 (0.39%) Cloud Computing
7 17 (0.25%) Amazon EC2
8 16 (0.24%) Google Apps
9 13 (0.19%) PaaS
10 6 (0.089%) Amazon S3
10 6 (0.089%) SuccessFactors
10 6 (0.089%) GitHub
11 5 (0.074%) ElastiCache
11 5 (0.074%) Amazon ElastiCache
12 3 (0.045%) Taleo
13 2 (0.030%) Heroku
Communications & Networking
1 370 (5.51%) Firewall
2 309 (4.60%) LAN
3 304 (4.52%) WAN
4 297 (4.42%) DNS
5 291 (4.33%) Internet
6 266 (3.96%) SAN
7 245 (3.65%) DHCP
8 242 (3.60%) TCP/IP
9 235 (3.50%) Wireless
10 231 (3.44%) VPN
11 157 (2.34%) MPLS
12 140 (2.08%) VoIP
13 88 (1.31%) Ethernet
14 87 (1.29%) SSL
14 87 (1.29%) Intranet
15 84 (1.25%) BGP
16 77 (1.15%) OSPF
17 71 (1.06%) iSCSI
17 71 (1.06%) Cisco ASA
18 69 (1.03%) NAS
Database & Business Intelligence
1 434 (6.46%) SQL Server
2 111 (1.65%) Oracle Database
3 101 (1.50%) MySQL
4 96 (1.43%) SQL Server 2008
5 93 (1.38%) SQL Server Integration Services
6 77 (1.15%) Data Warehouse
7 71 (1.06%) SQL Server Reporting Services
7 71 (1.06%) Relational Database
8 58 (0.86%) Oracle Database 11g
9 57 (0.85%) Data Mining
10 53 (0.79%) NoSQL
11 50 (0.74%) SQL Server Analysis Services
12 46 (0.68%) SQL Server 2005
13 41 (0.61%) Oracle Database 10g
14 40 (0.60%) SQL Server 2012
15 38 (0.57%) Oracle9i Database
15 38 (0.57%) Crystal Reports
16 30 (0.45%) DB2
17 29 (0.43%) Oracle Database 12c
18 27 (0.40%) MongoDB
Development Applications
1 73 (1.09%) JIRA
2 58 (0.86%) Team Foundation Server
3 44 (0.65%) Subversion
4 40 (0.60%) Selenium
4 40 (0.60%) Visual Studio
5 35 (0.52%) Git (software)
6 30 (0.45%) Jenkins
7 20 (0.30%) JUnit
8 19 (0.28%) Eclipse
9 16 (0.24%) Maven
10 13 (0.19%) Atlassian Bamboo
10 13 (0.19%) TeamCity
10 13 (0.19%) Toad
10 13 (0.19%) JMeter
11 12 (0.18%) ClearQuest
11 12 (0.18%) ClearCase
11 12 (0.18%) WebDriver
11 12 (0.18%) SQL Server Management Studio (SSMS)
12 11 (0.16%) Cucumber
13 10 (0.15%) SpecFlow
General
1 1767 (26.29%) Finance
2 597 (8.88%) Telecoms
3 431 (6.41%) Retail
4 288 (4.29%) Banking
5 274 (4.08%) Marketing
6 268 (3.99%) Legal
7 144 (2.14%) Law
8 103 (1.53%) Billing
9 92 (1.37%) Advertising
10 77 (1.15%) Back Office
11 67 (1.00%) Financial Institution
12 56 (0.83%) Manufacturing
13 49 (0.73%) Publishing
14 44 (0.65%) Local Government
14 44 (0.65%) German Language
15 35 (0.52%) Investment Banking
15 35 (0.52%) Front Office
16 31 (0.46%) French Language
17 29 (0.43%) Games
18 28 (0.42%) Military
Job Titles
1 1406 (20.92%) Service Manager
2 953 (14.18%) Analyst
3 899 (13.38%) Delivery Manager
4 829 (12.34%) Services Delivery Manager
5 342 (5.09%) Consultant
6 321 (4.78%) Team Leader
7 299 (4.45%) Support Engineer
8 292 (4.35%) Support Analyst
9 286 (4.26%) Architect
10 251 (3.74%) Project Manager
11 250 (3.72%) Service Analyst
12 239 (3.56%) Senior Manager
13 220 (3.27%) Applications Support
14 202 (3.01%) IT Services Manager
15 168 (2.50%) Business Analyst
16 158 (2.35%) Administrator
17 152 (2.26%) Developer
18 149 (2.22%) Technical Manager
19 140 (2.08%) Support Manager
20 139 (2.07%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 213 (3.17%) .NET
2 153 (2.28%) XML
3 136 (2.02%) HTML
4 123 (1.83%) Web Services
5 100 (1.49%) CSS
6 89 (1.32%) Middleware
7 74 (1.10%) ASP.NET
8 58 (0.86%) J2EE
9 44 (0.65%) jQuery
10 39 (0.58%) .NET Framework
11 37 (0.55%) LAMP
12 34 (0.51%) Spring
13 33 (0.49%) SOAP
13 33 (0.49%) HTML5
14 25 (0.37%) EDI
15 24 (0.36%) REST
16 23 (0.34%) WCF
17 21 (0.31%) Ajax
18 18 (0.27%) JSON
18 18 (0.27%) RabbitMQ
Miscellaneous
1 665 (9.90%) Analytical Skills
2 381 (5.67%) Management Information System
3 163 (2.43%) Computer Science
4 140 (2.08%) Blackberry
5 110 (1.64%) Enterprise Software
6 104 (1.55%) User Experience
7 84 (1.25%) Statistics
8 80 (1.19%) Open Source
9 79 (1.18%) PMI
10 74 (1.10%) Clustering
11 73 (1.09%) Mathematics
12 71 (1.06%) NHS
13 61 (0.91%) Life Science
14 52 (0.77%) CMDB
15 51 (0.76%) Mainframe
16 49 (0.73%) Replication
16 49 (0.73%) Video Conferencing
17 46 (0.68%) Performance Metrics
18 45 (0.67%) Fat Client
18 45 (0.67%) Thin Client
Operating Systems
1 1405 (20.91%) Windows
2 494 (7.35%) Linux
3 404 (6.01%) Windows Server 2008
4 396 (5.89%) Windows 7
5 370 (5.51%) UNIX
6 312 (4.64%) Windows Server 2012
7 274 (4.08%) Windows Server 2003
8 219 (3.26%) Windows XP
9 142 (2.11%) Windows 8
10 78 (1.16%) Red Hat Enterprise Linux
11 60 (0.89%) Solaris
12 54 (0.80%) CentOS
13 46 (0.68%) Windows 2000 Server
14 42 (0.63%) AIX
15 34 (0.51%) Android
16 31 (0.46%) Apple iOS
17 28 (0.42%) Windows Phone
18 25 (0.37%) Windows Phone 8
19 23 (0.34%) Mac OS X
20 20 (0.30%) Windows Vista
Processes & Methodologies
1 3073 (45.73%) ITIL
2 1302 (19.38%) Service Management
3 1193 (17.75%) Project Management
4 800 (11.90%) Change Management
5 583 (8.68%) PRINCE2
6 512 (7.62%) Incident Management
7 503 (7.49%) Continuous Improvement
8 489 (7.28%) Stakeholder Management
9 472 (7.02%) Agile Software Development
10 405 (6.03%) Problem Management
11 381 (5.67%) Mentoring
12 377 (5.61%) Line Management
13 299 (4.45%) CRM
14 279 (4.15%) ITSM
15 264 (3.93%) People Management
16 262 (3.90%) Coaching
17 249 (3.71%) Disaster Recovery
18 231 (3.44%) Risk Management
18 231 (3.44%) Performance Management
19 230 (3.42%) Supplier Management
Programming Languages
1 785 (11.68%) SQL
2 329 (4.90%) Java
3 144 (2.14%) C#
4 124 (1.85%) C
5 106 (1.58%) JavaScript
6 89 (1.32%) PowerShell
7 80 (1.19%) Perl
8 76 (1.13%) T-SQL
9 74 (1.10%) Bash Shell
10 73 (1.09%) Python
11 66 (0.98%) PL/SQL
12 41 (0.61%) PHP
13 40 (0.60%) Shell Script
14 33 (0.49%) VB
15 31 (0.46%) VBA
16 28 (0.42%) VBScript
17 25 (0.37%) ABAP
18 23 (0.34%) Ruby
19 13 (0.19%) C++
20 10 (0.15%) COBOL
Qualifications
1 916 (13.63%) Degree
2 486 (7.23%) ITIL Certification
3 362 (5.39%) Security Cleared
4 319 (4.75%) Microsoft Certification
5 257 (3.82%) Cisco Certification
6 232 (3.45%) SC Cleared
7 195 (2.90%) MCSE
8 188 (2.80%) CCNA
9 159 (2.37%) PMI Certification
10 145 (2.16%) MCP
11 121 (1.80%) MCITP
12 97 (1.44%) CCNP
13 96 (1.43%) MCSA
14 87 (1.29%) HND
15 86 (1.28%) ITIL Foundation Certificate
16 81 (1.21%) PMP
17 78 (1.16%) DV Cleared
18 68 (1.01%) ISEB
19 62 (0.92%) Citrix Certification
20 60 (0.89%) MCTS
Quality Assurance & Compliance
1 1350 (20.09%) SLA
2 274 (4.08%) QA
3 173 (2.57%) ISO/IEC 27001
4 97 (1.44%) ISO 9001
5 82 (1.22%) PCI DSS
6 67 (1.00%) COBIT
7 36 (0.54%) Sarbanes-Oxley
8 18 (0.27%) ISO 14001
9 6 (0.089%) HIPAA
9 6 (0.089%) ISO/IEC 17799
9 6 (0.089%) Solvency II
10 5 (0.074%) ISO 9000
10 5 (0.074%) Basel II
11 4 (0.060%) MiFID
11 4 (0.060%) Data Quality
12 3 (0.045%) P3O
12 3 (0.045%) BS15000
12 3 (0.045%) GAMP
12 3 (0.045%) GxP
13 2 (0.030%) ISO 8583
System Software
1 635 (9.45%) Active Directory
2 386 (5.74%) VMware Infrastructure
3 187 (2.78%) XenApp
4 131 (1.95%) Hyper-V
5 91 (1.35%) XenDesktop
6 74 (1.10%) vSphere
7 53 (0.79%) NDS
8 41 (0.61%) Oracle RMAN
9 32 (0.48%) Terminal Services
10 27 (0.40%) Citrix Presentation Server
11 22 (0.33%) MetaFrame
11 22 (0.33%) Microsoft App-V
12 21 (0.31%) Terminal Server
12 21 (0.31%) VMware ESXi
13 20 (0.30%) VMware ESX
14 14 (0.21%) Microsoft Virtual Server
15 13 (0.19%) Samba
15 13 (0.19%) Firmware
16 12 (0.18%) XenServer
17 11 (0.16%) KVM
Systems Management
1 161 (2.40%) SCCM
2 84 (1.25%) SCOM
3 63 (0.94%) Backup Exec
4 57 (0.85%) Puppet
5 54 (0.80%) Nagios
6 38 (0.57%) NetBackup
7 36 (0.54%) OpenView
8 35 (0.52%) Foglight
8 35 (0.52%) Data Guard
9 33 (0.49%) Norton AntiVirus
9 33 (0.49%) Tivoli
10 31 (0.46%) Opscode Chef
11 30 (0.45%) HP NNM
12 22 (0.33%) FortiGate
13 19 (0.28%) WSUS
14 18 (0.27%) Graphite
15 16 (0.24%) Symantec Enterprise Vault
16 14 (0.21%) ZABBIX
17 13 (0.19%) Zenoss
18 8 (0.12%) HP Quality Center
Vendors
1 1293 (19.24%) Microsoft
2 690 (10.27%) VMware
3 535 (7.96%) Cisco
4 532 (7.92%) Citrix
5 498 (7.41%) Oracle
6 327 (4.87%) HP
7 210 (3.13%) SAP
8 176 (2.62%) IBM
9 153 (2.28%) Juniper
10 123 (1.83%) Symantec
11 112 (1.67%) NetApp
12 111 (1.65%) Remedy
13 104 (1.55%) Apple
14 98 (1.46%) Red Hat
15 94 (1.40%) Dell
16 93 (1.38%) F5
17 85 (1.26%) EMC
18 76 (1.13%) CheckPoint
19 67 (1.00%) Avaya
20 55 (0.82%) Nokia Solutions and Networks
Basingstoke, Hampshire
Talent Spa
Salary: Competitive
Posted: 1 hour ago
London
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 1 hour ago
City, London
Harvey Nash plc
Salary: £35000 - £36000 per annum + Pro Rata
Posted: 2 hours ago
City, London
Harvey Nash plc
Salary: £40000 - £50000 per annum + Benefits + On Call
Posted: 2 hours ago
Slough, Berkshire
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 2 hours ago
Slough, Berkshire
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 2 hours ago
Berkshire
Austin Fraser
Salary: £40000 - £50000 per annum + benefits
Posted: 2 hours ago
Swindon, Wiltshire
Austin Fraser
Salary: £40000 - £50000 per annum + benefits
Posted: 2 hours ago
Reading, Berkshire
4it Recruitment Ltd
Salary: Unspecified
Posted: 3 hours ago
City, London
TEKsystems
Posted: 17 hours ago
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £60k - 70k per year
Posted: 18 hours ago
Merseyside
Harvey Nash plc
Posted: 18 hours ago
Warrington, Cheshire
Venturi
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 18 hours ago
London
Hays Finance Technology
Salary: £60000.00 - £65000.00 per annum
Posted: 20 hours ago
Bristol, Avon
Resource Management
Salary: £25000 - £35000 per annum + benefits
Posted: 20 hours ago
City, London
SCC
Posted: 20 hours ago
London
Spring Technology
Salary: £42000.00 - £52000.00 per annum
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum DOE + Benefits
Posted: 21 hours ago
Sheffield, South Yorkshire
New Gen Technology
Salary: From £28,000 to £32,000 per annum Plus fantastic benefits.
Posted: 22 hours ago
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: 22 hours ago