The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 71 82 94
Rank change year-on-year
+11 +12
Permanent jobs citing Service Delivery 3563 3512 2980
As % of all permanent IT jobs located in England 3.53% 3.34% 2.93%
As % of the Processes & Methodologies category 4.25% 4.06% 3.65%
Number of salaries quoted 2582 2601 2321
Average salary £47,500 £47,500 £47,500
90% offered a salary of more than £29,500 £28,500 £29,175
10% offered a salary of more than £70,000 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
83930 86551 81543
As % of all permanent IT jobs located in England 83.17% 82.40% 80.28%
Number of salaries quoted 68758 70082 68019
Average salary £50,000 £47,500 £46,500
Average salary % change year-on-year
+5.26% +2.15%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 30 March 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 1419 £52,500 -4.54% 157
South East +5 759 £45,000 - 78
Yorkshire +8 300 £40,000 -0.62% 32
North West +14 251 £47,500 +19.04% 37
South West +27 232 £42,500 +13.33% 44
East of England -3 227 £47,500 +11.76% 36
West Midlands 0 220 £45,000 - 26
East Midlands -11 131 £34,500 -8.00% 10
North East -9 12 £31,875 -26.61% 4
Midlands +7 3 £50,000 +15.60%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 30 March 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3150 (45.38%) ITIL
2 1899 (27.36%) Finance
3 1648 (23.74%) Windows
4 1444 (20.80%) Microsoft
5 1361 (19.61%) Service Management
6 1301 (18.74%) SLA
7 1096 (15.79%) Project Management
8 1002 (14.43%) MS Excel
9 968 (13.94%) Degree
10 855 (12.32%) SQL
11 822 (11.84%) VMware
12 799 (11.51%) Active Directory
13 686 (9.88%) Change Management
14 669 (9.64%) Cisco
15 637 (9.18%) Analytical Skills
16 636 (9.16%) Citrix
17 630 (9.08%) Continuous Improvement
18 617 (8.89%) PRINCE2
19 580 (8.35%) Telecoms
20 563 (8.11%) MS Office
21 545 (7.85%) ITIL Certification
22 543 (7.82%) VMware Infrastructure
23 510 (7.35%) Linux
24 507 (7.30%) Management Information System
25 506 (7.29%) Oracle
26 494 (7.12%) SQL Server
27 489 (7.04%) Windows 7
28 481 (6.93%) Stakeholder Management
29 475 (6.84%) Problem Management
30 474 (6.83%) Incident Management

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 30 March 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 376 (5.42%) MS Exchange
2 262 (3.77%) SharePoint
3 184 (2.65%) IIS
4 169 (2.43%) Exchange Server 2010
5 148 (2.13%) Apache
6 119 (1.71%) Lync
7 113 (1.63%) Exchange Server 2013
8 87 (1.25%) Exchange Server 2007
9 78 (1.12%) Tomcat
10 74 (1.07%) Exchange Server 2003
11 66 (0.95%) Blackberry Enterprise Server
12 53 (0.76%) WebSphere
13 45 (0.65%) IBM Notes
14 37 (0.53%) CMS
15 36 (0.52%) Elasticsearch
16 32 (0.46%) Lotus Domino
16 32 (0.46%) JBoss
17 29 (0.42%) WebLogic
18 24 (0.35%) WebSphere Application Server
19 23 (0.33%) Quickr
Applications
1 1002 (14.43%) MS Excel
2 563 (8.11%) MS Office
3 168 (2.42%) MS PowerPoint
4 129 (1.86%) MS Project
5 98 (1.41%) MS Visio
6 30 (0.43%) Spreadsheet
7 9 (0.13%) Photoshop
8 5 (0.072%) Mingle
9 4 (0.058%) Adobe Creative Suite
9 4 (0.058%) Open Workbench
9 4 (0.058%) SPSS
10 2 (0.029%) InfoPath
10 2 (0.029%) PowerPivot
11 1 (0.014%) GNU Octave
11 1 (0.014%) FastStats
11 1 (0.014%) Adobe Illustrator
11 1 (0.014%) InDesign
11 1 (0.014%) Adobe After Effects
11 1 (0.014%) PrintSoft PReS
Business Applications
1 50 (0.72%) Oracle EBS
2 31 (0.45%) Oracle ERP
3 30 (0.43%) Dynamics CRM
3 30 (0.43%) Oracle EBS R12
4 25 (0.36%) Remedy ITSM
5 22 (0.32%) Oracle Receivables
6 21 (0.30%) Oracle Payables
6 21 (0.30%) Oracle General Ledger
6 21 (0.30%) Oracle Financials
7 20 (0.29%) Oracle Applications
8 18 (0.26%) Oracle Payroll
8 18 (0.26%) Oracle Cash Management
9 16 (0.23%) SAP EWM
10 15 (0.22%) SAP SM
11 14 (0.20%) Dynamics GP
12 11 (0.16%) SAP SCM
12 11 (0.16%) SAP ERP
13 10 (0.14%) ResourceLink
13 10 (0.14%) SAP FI/CO
13 10 (0.14%) SAP CO
Cloud Services
1 141 (2.03%) SaaS
2 87 (1.25%) Office 365
3 73 (1.05%) IaaS
4 36 (0.52%) PaaS
5 33 (0.48%) Microsoft Azure
5 33 (0.48%) Amazon AWS
6 27 (0.39%) Cloud Computing
7 9 (0.13%) Amazon EC2
8 5 (0.072%) Google Apps
8 5 (0.072%) Basecamp
9 4 (0.058%) GitHub
9 4 (0.058%) Yammer
9 4 (0.058%) AWS CloudFormation
10 3 (0.043%) SuccessFactors
10 3 (0.043%) Taleo
10 3 (0.043%) Force.com
11 1 (0.014%) Heroku
11 1 (0.014%) ElastiCache
11 1 (0.014%) Amazon ElastiCache
11 1 (0.014%) Virtual Private Cloud
Communications & Networking
1 446 (6.42%) Firewall
2 357 (5.14%) WAN
3 352 (5.07%) LAN
4 351 (5.06%) DNS
5 320 (4.61%) Internet
6 317 (4.57%) DHCP
7 289 (4.16%) Wireless
8 280 (4.03%) VPN
9 263 (3.79%) SAN
10 220 (3.17%) MPLS
11 206 (2.97%) VoIP
12 195 (2.81%) TCP/IP
13 119 (1.71%) BGP
14 111 (1.60%) Cisco ASA
15 101 (1.45%) OSPF
16 90 (1.30%) Intranet
17 81 (1.17%) SSL
18 80 (1.15%) Ethernet
19 75 (1.08%) iSCSI
20 70 (1.01%) GSM
Database & Business Intelligence
1 494 (7.12%) SQL Server
2 171 (2.46%) MySQL
3 107 (1.54%) Relational Database
4 99 (1.43%) SQL Server 2008
5 94 (1.35%) Oracle Database
6 85 (1.22%) SQL Server Reporting Services
7 72 (1.04%) SQL Server Integration Services
8 66 (0.95%) SQL Server 2012
9 63 (0.91%) Data Warehouse
10 60 (0.86%) Oracle Database 11g
11 50 (0.72%) DB2
12 44 (0.63%) Data Mining
12 44 (0.63%) NoSQL
13 41 (0.59%) SQL Server 2005
14 40 (0.58%) SQL Server Analysis Services
15 37 (0.53%) Big Data
16 36 (0.52%) PostgreSQL
16 36 (0.52%) Oracle Reports
17 33 (0.48%) Oracle Database 10g
18 31 (0.45%) MongoDB
Development Applications
1 60 (0.86%) Visual Studio
2 51 (0.73%) JIRA
3 41 (0.59%) Team Foundation Server
4 34 (0.49%) Subversion
5 26 (0.37%) Selenium
6 24 (0.35%) Oracle Forms
7 20 (0.29%) Eclipse
8 15 (0.22%) Jenkins
9 14 (0.20%) MSI
10 13 (0.19%) Git (software)
11 12 (0.17%) ClearQuest
11 12 (0.17%) ClearCase
12 11 (0.16%) SQL Server Management Studio (SSMS)
13 10 (0.14%) PHPUnit
13 10 (0.14%) Behat
13 10 (0.14%) JUnit
14 9 (0.13%) Toad
14 9 (0.13%) Maven
15 8 (0.12%) SpecFlow
16 7 (0.10%) LoadRunner
General
1 1899 (27.36%) Finance
2 580 (8.35%) Telecoms
3 434 (6.25%) Retail
4 411 (5.92%) Banking
5 247 (3.56%) Legal
6 243 (3.50%) Marketing
7 157 (2.26%) Law
8 114 (1.64%) Financial Institution
9 103 (1.48%) Back Office
10 100 (1.44%) Front Office
11 94 (1.35%) Billing
12 85 (1.22%) Investment Banking
13 79 (1.14%) Advertising
14 77 (1.11%) Manufacturing
15 47 (0.68%) Publishing
16 33 (0.48%) German Language
17 31 (0.45%) Local Government
17 31 (0.45%) French Language
18 28 (0.40%) Electronics
19 27 (0.39%) Military
Job Titles
1 1444 (20.80%) Service Manager
2 978 (14.09%) Delivery Manager
3 949 (13.67%) Analyst
4 909 (13.09%) Services Delivery Manager
5 372 (5.36%) Support Engineer
6 360 (5.19%) Consultant
7 313 (4.51%) Support Analyst
8 291 (4.19%) Project Manager
9 280 (4.03%) Architect
10 252 (3.63%) Team Leader
11 222 (3.20%) Service Analyst
12 217 (3.13%) IT Services Manager
13 211 (3.04%) Senior Manager
14 199 (2.87%) Administrator
15 181 (2.61%) Applications Support
16 160 (2.30%) Developer
17 152 (2.19%) Technical Manager
18 145 (2.09%) IT Support
19 139 (2.00%) Support Manager
20 138 (1.99%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 243 (3.50%) .NET
2 162 (2.33%) XML
3 143 (2.06%) HTML
4 97 (1.40%) Web Services
5 96 (1.38%) CSS
5 96 (1.38%) Middleware
6 91 (1.31%) ASP.NET
7 68 (0.98%) jQuery
8 51 (0.73%) J2EE
9 38 (0.55%) Ajax
10 36 (0.52%) LAMP
11 34 (0.49%) Spring
12 33 (0.48%) .NET Framework
13 32 (0.46%) JSP
13 32 (0.46%) SOAP
13 32 (0.46%) Oracle Fusion
14 30 (0.43%) REST
15 29 (0.42%) ASP.NET MVC
16 25 (0.36%) WCF
17 24 (0.35%) HTML5
Miscellaneous
1 637 (9.18%) Analytical Skills
2 507 (7.30%) Management Information System
3 180 (2.59%) Computer Science
4 165 (2.38%) Blackberry
5 111 (1.60%) Enterprise Software
6 98 (1.41%) Clustering
7 97 (1.40%) User Experience
8 92 (1.33%) Statistics
9 74 (1.07%) Open Source
10 66 (0.95%) NHS
11 65 (0.94%) Replication
12 62 (0.89%) Life Science
13 59 (0.85%) PMI
14 51 (0.73%) Foreign Exchange (FX)
15 49 (0.71%) Mainframe
15 49 (0.71%) Performance Metrics
16 46 (0.66%) Mathematics
17 44 (0.63%) Hedge funds
18 39 (0.56%) Video Conferencing
19 35 (0.50%) EPoS
Operating Systems
1 1648 (23.74%) Windows
2 510 (7.35%) Linux
3 489 (7.04%) Windows 7
4 460 (6.63%) Windows Server 2008
5 449 (6.47%) UNIX
6 419 (6.04%) Windows Server 2012
7 257 (3.70%) Windows Server 2003
8 230 (3.31%) Windows XP
9 191 (2.75%) Windows 8
10 76 (1.09%) Red Hat Enterprise Linux
11 62 (0.89%) Solaris
12 51 (0.73%) Windows Vista
13 42 (0.61%) CentOS
14 37 (0.53%) Android
14 37 (0.53%) AIX
15 36 (0.52%) Mac OS X
16 32 (0.46%) Apple iOS
17 23 (0.33%) Oracle Linux
17 23 (0.33%) Windows 2000 Server
18 17 (0.24%) VMS
Processes & Methodologies
1 3150 (45.38%) ITIL
2 1361 (19.61%) Service Management
3 1096 (15.79%) Project Management
4 686 (9.88%) Change Management
5 630 (9.08%) Continuous Improvement
6 617 (8.89%) PRINCE2
7 481 (6.93%) Stakeholder Management
8 475 (6.84%) Problem Management
9 474 (6.83%) Incident Management
10 464 (6.68%) Agile Software Development
11 406 (5.85%) Line Management
12 370 (5.33%) Mentoring
13 308 (4.44%) Disaster Recovery
14 299 (4.31%) People Management
15 297 (4.28%) ITSM
16 262 (3.77%) Risk Management
17 255 (3.67%) Coaching
18 239 (3.44%) CRM
19 223 (3.21%) Migration
19 223 (3.21%) Performance Management
Programming Languages
1 855 (12.32%) SQL
2 356 (5.13%) Java
3 171 (2.46%) C#
4 152 (2.19%) PowerShell
5 141 (2.03%) JavaScript
6 127 (1.83%) Perl
7 125 (1.80%) C
8 94 (1.35%) Python
9 74 (1.07%) PHP
10 69 (0.99%) PL/SQL
11 68 (0.98%) T-SQL
12 58 (0.84%) Bash Shell
13 56 (0.81%) VBA
14 55 (0.79%) Shell Script
15 45 (0.65%) VB
16 28 (0.40%) VBScript
17 26 (0.37%) ABAP
18 19 (0.27%) R
19 15 (0.22%) VB.NET
20 11 (0.16%) Scala
Qualifications
1 968 (13.94%) Degree
2 545 (7.85%) ITIL Certification
3 407 (5.86%) Security Cleared
4 373 (5.37%) Microsoft Certification
5 365 (5.26%) Cisco Certification
6 270 (3.89%) SC Cleared
7 267 (3.85%) MCSE
8 202 (2.91%) CCNA
9 184 (2.65%) CCNP
10 149 (2.15%) MCP
11 108 (1.56%) PMI Certification
12 100 (1.44%) MCSA
13 98 (1.41%) DV Cleared
14 91 (1.31%) MCITP
15 89 (1.28%) ISEB
16 82 (1.18%) ITIL Foundation Certificate
17 72 (1.04%) PMP
18 70 (1.01%) PRINCE2 Certification
19 67 (0.97%) Citrix Certification
20 64 (0.92%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 1301 (18.74%) SLA
2 246 (3.54%) QA
3 135 (1.94%) ISO/IEC 27001
4 106 (1.53%) PCI DSS
5 96 (1.38%) COBIT
6 51 (0.73%) ISO 9001
7 40 (0.58%) Sarbanes-Oxley
8 15 (0.22%) ISO 9000
9 10 (0.14%) Solvency II
10 8 (0.12%) PMBOK
11 7 (0.10%) ISO 8583
12 6 (0.086%) HIPAA
12 6 (0.086%) MiFID
12 6 (0.086%) ISO/IEC 17799
13 5 (0.072%) HL7
13 5 (0.072%) P3O
13 5 (0.072%) EMIR
14 4 (0.058%) Basel II
15 3 (0.043%) ISO 14001
15 3 (0.043%) Basel III
System Software
1 799 (11.51%) Active Directory
2 543 (7.82%) VMware Infrastructure
3 232 (3.34%) XenApp
4 166 (2.39%) Hyper-V
5 115 (1.66%) vSphere
6 101 (1.45%) XenDesktop
7 49 (0.71%) Terminal Services
8 44 (0.63%) Microsoft App-V
8 44 (0.63%) Citrix Presentation Server
9 37 (0.53%) VMware ESX
9 37 (0.53%) Terminal Server
10 34 (0.49%) NDS
11 20 (0.29%) VMware ESXi
12 16 (0.23%) Microsoft Virtual Server
13 15 (0.22%) Oracle RAC
13 15 (0.22%) XenServer
14 14 (0.20%) Samba
15 13 (0.19%) NFS
16 10 (0.14%) Varnish
17 8 (0.12%) VMware Server
Systems Management
1 212 (3.05%) SCCM
2 66 (0.95%) SCOM
3 52 (0.75%) Puppet
4 34 (0.49%) Tivoli
5 31 (0.45%) Backup Exec
6 28 (0.40%) FortiGate
7 27 (0.39%) Oracle RMAN
7 27 (0.39%) Nagios
8 25 (0.36%) Data Guard
9 24 (0.35%) OpenView
10 23 (0.33%) NetBackup
11 20 (0.29%) Systems Management Server (SMS)
12 19 (0.27%) HP Quality Center
13 18 (0.26%) Symantec Enterprise Vault
14 16 (0.23%) Opscode Chef
14 16 (0.23%) SCOrch
14 16 (0.23%) HP NNM
14 16 (0.23%) Foglight
15 14 (0.20%) Norton AntiVirus
16 13 (0.19%) Tivoli Storage Manager
Vendors
1 1444 (20.80%) Microsoft
2 822 (11.84%) VMware
3 669 (9.64%) Cisco
4 636 (9.16%) Citrix
5 506 (7.29%) Oracle
6 338 (4.87%) HP
7 237 (3.41%) SAP
8 228 (3.28%) Juniper
9 194 (2.79%) IBM
10 130 (1.87%) CheckPoint
11 128 (1.84%) F5
12 127 (1.83%) ServiceNow
13 125 (1.80%) Apple
14 119 (1.71%) Symantec
15 114 (1.64%) NetApp
16 110 (1.58%) Dell
17 104 (1.50%) Remedy
18 100 (1.44%) Avaya
19 92 (1.33%) Red Hat
20 86 (1.24%) EMC
Hatfield, Hertfordshire
ComputaCenter
Salary: comprehensive benefits scheme
Posted: 1 hour ago
Stratford-Upon-Avon, Warwickshire
ComputaCenter
Salary: flexible benefits scheme
Posted: 1 hour ago
London
Zubito
Salary: open/negotiable
Posted: 2 hours ago
London
Zubito
Salary: open/negotiable
Posted: 2 hours ago
London
Moneysupermarket
Salary: open/negotiable
Posted: 2 hours ago
City, London
McGregor Boyall
Posted: 3 hours ago
Hatfield, Hertfordshire
Hays Talent Solutions
Posted: 3 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £55000 - £65000 per annum + benefits package
Posted: 3 hours ago
Doncaster, Yorkshire
Thales
Posted: 3 hours ago
Doncaster, Yorkshire
Thales
Posted: 3 hours ago
Bolton, Lancashire
Northwood
Posted: 4 hours ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £26,000 to £30,000 per annum + 29 days + share ops scheme + pensi
Posted: 4 hours ago
London
ComputAppoint
Salary: £50000 - £60000 per annum + Health, 9% Pension
Posted: 4 hours ago
Chester, Cheshire
Salt
Salary: £40000 - £50000 per annum + Bonus + Benefits
Posted: 4 hours ago
London
Charlotte James Associates
Salary: £60000 - £65000 per annum + bonus
Posted: 5 hours ago
South East London
TechnoRecruit
Salary: From £24,000 to £26,700 per annum DOE
Posted: 5 hours ago
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £32000 per annum + benefits and Parking!
Posted: 6 hours ago
Sheffield, South Yorkshire
Shelter
Salary: From £23,750 to £25,000 per annum + excellent benefits
Posted: 6 hours ago
Durham, County Durham
Northern Recruitment Group
Salary: From £90,000 to £120,000 per annum (dependant upon experience)
Posted: 7 hours ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: 7 hours ago