The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 90 79 90
Rank change year-on-year
-11 +11
Permanent jobs citing Service Delivery 2873 3323 3080
As % of all permanent IT jobs located in England 3.03% 3.41% 3.21%
As % of the Processes & Methodologies category 3.49% 4.00% 3.78%
Number of salaries quoted 2211 2488 2217
Average salary £50,000 £47,500 £46,612
Average salary % change year-on-year
+5.26% +1.90%
90% offered a salary of more than £28,500 £29,000 £27,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
82255 83057 81542
As % of all permanent IT jobs located in England 86.87% 85.16% 84.96%
Number of salaries quoted 69160 68835 65687
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 5 February 2016.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -31 987 £57,500 +4.54% 119
South East -22 632 £45,000 -3.22% 72
West Midlands +8 239 £45,000 +7.14% 37
Yorkshire -5 225 £45,000 +20.00% 29
East of England 0 216 £50,730 +6.79% 32
South West +23 205 £37,500 -11.34% 36
North West -7 197 £47,500 +5.55% 42
East Midlands -11 111 £37,500 -6.25% 11
North East +16 43 £24,000 -43.17% 4
Midlands +13 7 £70,000 +75.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2667 (45.10%) ITIL
2 1662 (28.11%) Finance
3 1169 (19.77%) Service Management
4 1147 (19.40%) Windows
5 1134 (19.18%) Microsoft
6 1123 (18.99%) SLA
7 959 (16.22%) Project Management
8 862 (14.58%) Degree
9 710 (12.01%) Change Management
10 690 (11.67%) Analytical Skills
11 657 (11.11%) MS Excel
12 630 (10.65%) Agile Software Development
13 595 (10.06%) SQL
14 562 (9.50%) PRINCE2
15 550 (9.30%) Active Directory
16 546 (9.23%) SQL Server
17 537 (9.08%) VMware
18 526 (8.90%) Cisco
19 515 (8.71%) Management Information System
20 492 (8.32%) Linux
21 482 (8.15%) Incident Management
21 482 (8.15%) Problem Management
22 462 (7.81%) Oracle
23 456 (7.71%) Continuous Improvement
24 449 (7.59%) Data Centre
25 435 (7.36%) Stakeholder Management
26 423 (7.15%) ITSM
27 411 (6.95%) .NET
28 402 (6.80%) ITIL Certification
29 401 (6.78%) Firewall

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 304 (5.14%) MS Exchange
2 155 (2.62%) SharePoint
3 141 (2.38%) IIS
4 132 (2.23%) Exchange Server 2010
5 90 (1.52%) Exchange Server 2013
6 80 (1.35%) Lync
7 75 (1.27%) Apache
8 63 (1.07%) Exchange Server 2007
9 54 (0.91%) JBoss
10 50 (0.85%) Exchange Server 2003
11 46 (0.78%) WebSphere
12 42 (0.71%) Blackberry Enterprise Server
13 41 (0.69%) Tomcat
14 32 (0.54%) BizTalk Server
15 25 (0.42%) CMS
16 23 (0.39%) Node.js
16 23 (0.39%) SharePoint 2013
17 20 (0.34%) Cloud Foundry
17 20 (0.34%) Confluence
18 19 (0.32%) WebLogic
Applications
1 657 (11.11%) MS Excel
2 379 (6.41%) MS Office
3 101 (1.71%) MS PowerPoint
4 80 (1.35%) MS Visio
5 65 (1.10%) MS Project
6 18 (0.30%) Spreadsheet
7 7 (0.12%) Adobe Creative Suite
8 5 (0.085%) Adobe After Effects
9 4 (0.068%) Windchill
10 3 (0.051%) AutoCAD
11 2 (0.034%) HipChat
11 2 (0.034%) InfoPath
11 2 (0.034%) Photoshop
12 1 (0.017%) Adobe Captivate
12 1 (0.017%) GIMP
12 1 (0.017%) MicroStation
12 1 (0.017%) ProjectWise
12 1 (0.017%) QuarkXPress
12 1 (0.017%) Revit
12 1 (0.017%) SPSS
Business Applications
1 47 (0.79%) Remedy ITSM
2 35 (0.59%) Dynamics AX
3 32 (0.54%) Oracle EBS R12
4 30 (0.51%) Oracle EBS
4 30 (0.51%) SAP ERP
5 27 (0.46%) Oracle Applications
6 26 (0.44%) Dynamics CRM
7 21 (0.36%) Oracle Financials
8 20 (0.34%) SAP SM
9 18 (0.30%) Unit4 Business World
10 15 (0.25%) Oracle ERP
11 14 (0.24%) Oracle General Ledger
11 14 (0.24%) SAP Oil and Gas
12 13 (0.22%) SAP SD
13 12 (0.20%) Oracle CRM
13 12 (0.20%) Oracle Payables
13 12 (0.20%) Oracle SCM
14 11 (0.19%) Faxination
15 10 (0.17%) Oracle Payroll
15 10 (0.17%) SAP CRM
Cloud Services
1 158 (2.67%) SaaS
2 90 (1.52%) Office 365
3 85 (1.44%) Amazon AWS
4 80 (1.35%) Microsoft Azure
5 52 (0.88%) PaaS
6 44 (0.74%) IaaS
7 34 (0.58%) Cloud Computing
8 26 (0.44%) Mimecast
9 20 (0.34%) Amazon EC2
9 20 (0.34%) Amazon S3
10 18 (0.30%) Amazon ElastiCache
10 18 (0.30%) AWS Elastic Beanstalk
11 11 (0.19%) Heroku
12 9 (0.15%) Google Apps
13 7 (0.12%) SuccessFactors
14 5 (0.085%) GitHub
15 4 (0.068%) IBM SmartCloud
16 2 (0.034%) Datadog
16 2 (0.034%) Force.com
16 2 (0.034%) Sage Pay
Communications & Networking
1 401 (6.78%) Firewall
2 293 (4.96%) WAN
3 289 (4.89%) LAN
4 257 (4.35%) TCP/IP
5 235 (3.97%) Internet
6 230 (3.89%) SAN
7 226 (3.82%) DNS
8 202 (3.42%) VPN
9 147 (2.49%) DHCP
10 143 (2.42%) VoIP
11 132 (2.23%) Wireless
12 123 (2.08%) MPLS
13 118 (2.00%) SSL
14 99 (1.67%) Cisco ASA
15 87 (1.47%) BGP
16 81 (1.37%) NAS
17 74 (1.25%) Network Security
18 69 (1.17%) Cisco Nexus
18 69 (1.17%) OSPF
19 64 (1.08%) HTTP
Database & Business Intelligence
1 546 (9.23%) SQL Server
2 124 (2.10%) SQL Server 2008
3 105 (1.78%) MySQL
4 102 (1.73%) SQL Server Reporting Services
5 92 (1.56%) SQL Server 2012
6 89 (1.51%) Data Warehouse
7 88 (1.49%) SQL Server Integration Services
8 84 (1.42%) Oracle Database
9 74 (1.25%) Relational Database
10 58 (0.98%) SQL Server 2005
11 51 (0.86%) Big Data
12 50 (0.85%) SQL Server Analysis Services
13 46 (0.78%) NoSQL
14 45 (0.76%) Crystal Reports
15 43 (0.73%) Oracle Reports
16 37 (0.63%) BusinessObjects
17 32 (0.54%) Microsoft Analysis Services
18 30 (0.51%) MongoDB
18 30 (0.51%) Oracle Database 11g
19 26 (0.44%) Amazon RDS
Development Applications
1 63 (1.07%) Git (software)
2 61 (1.03%) Visual Studio
3 57 (0.96%) MSTest
3 57 (0.96%) NUnit
4 56 (0.95%) Team Foundation Server
5 50 (0.85%) JIRA
6 39 (0.66%) Subversion
7 35 (0.59%) Jenkins
8 24 (0.41%) Selenium
9 23 (0.39%) Vagrant
10 21 (0.36%) Atlassian Bamboo
10 21 (0.36%) TeamCity
11 15 (0.25%) HP UFT
12 14 (0.24%) MSI
13 13 (0.22%) JUnit
13 13 (0.22%) TestNG
14 11 (0.19%) Eclipse
14 11 (0.19%) FishEye
14 11 (0.19%) Rational Functional Tester
14 11 (0.19%) SilkTest
General
1 1662 (28.11%) Finance
2 398 (6.73%) Banking
3 369 (6.24%) Retail
4 365 (6.17%) Telecoms
5 215 (3.64%) Marketing
6 213 (3.60%) Legal
7 156 (2.64%) Law
8 134 (2.27%) Manufacturing
9 105 (1.78%) Back Office
10 102 (1.73%) Billing
11 70 (1.18%) Local Government
12 62 (1.05%) Advertising
13 48 (0.81%) German Language
14 46 (0.78%) Front Office
15 44 (0.74%) Publishing
16 41 (0.69%) Financial Institution
17 36 (0.61%) Investment Banking
18 27 (0.46%) French Language
19 20 (0.34%) Pharmaceutical
20 19 (0.32%) Retail Banking
Job Titles
1 1179 (19.94%) Service Manager
2 850 (14.38%) Analyst
3 771 (13.04%) Services Delivery Manager
4 757 (12.80%) Delivery Manager
5 480 (8.12%) IT Manager
6 281 (4.75%) Support Analyst
7 273 (4.62%) ITIL Manager
8 260 (4.40%) Architect
9 253 (4.28%) IT Services Manager
10 240 (4.06%) Team Leader
11 239 (4.04%) Service Analyst
12 235 (3.97%) Consultant
13 213 (3.60%) Project Manager
14 208 (3.52%) Developer
15 204 (3.45%) Applications Support
16 183 (3.09%) ITIL Service Manager
17 181 (3.06%) Infrastructure Manager
18 163 (2.76%) Administrator
18 163 (2.76%) Support Engineer
19 146 (2.47%) Support Manager
Libraries, Frameworks & Software Standards
1 411 (6.95%) .NET
2 258 (4.36%) HTML
3 214 (3.62%) XML
4 199 (3.37%) Web Services
5 183 (3.09%) CSS
6 150 (2.54%) ASP.NET
7 124 (2.10%) SOAP
8 105 (1.78%) Middleware
9 100 (1.69%) J2EE
10 96 (1.62%) jQuery
11 81 (1.37%) XSLT
12 72 (1.22%) RESTful
13 70 (1.18%) WCF
14 69 (1.17%) REST
15 59 (1.00%) LINQ
16 55 (0.93%) WPF
17 53 (0.90%) Silverlight
17 53 (0.90%) WF
18 36 (0.61%) JSON
19 35 (0.59%) .NET Framework
Miscellaneous
1 690 (11.67%) Analytical Skills
2 515 (8.71%) Management Information System
3 449 (7.59%) Data Centre
4 190 (3.21%) Computer Science
5 116 (1.96%) Statistics
6 103 (1.74%) Enterprise Software
7 72 (1.22%) User Experience
8 69 (1.17%) Blackberry
8 69 (1.17%) Foreign Exchange (FX)
9 67 (1.13%) Driving Licence
10 63 (1.07%) Mobile App
11 61 (1.03%) FMCG
12 60 (1.01%) Clustering
12 60 (1.01%) Replication
13 51 (0.86%) Hedge funds
13 51 (0.86%) Video Conferencing
14 46 (0.78%) CMDB
14 46 (0.78%) Online Banking
15 45 (0.76%) Mathematics
15 45 (0.76%) PMI
Operating Systems
1 1147 (19.40%) Windows
2 492 (8.32%) Linux
3 384 (6.49%) Unix
4 372 (6.29%) Windows Server
5 256 (4.33%) Windows Server 2008
6 231 (3.91%) Windows 7
7 178 (3.01%) Windows Server 2012
8 117 (1.98%) Windows Server 2003
9 102 (1.73%) Windows XP
10 95 (1.61%) Windows 8
11 71 (1.20%) Solaris
12 69 (1.17%) Apple iOS
13 68 (1.15%) Red Hat Enterprise Linux
14 67 (1.13%) Android
15 35 (0.59%) Mac OS X
16 25 (0.42%) AIX
17 23 (0.39%) Windows Mobile
18 16 (0.27%) Mac OS
19 14 (0.24%) Windows Vista
20 11 (0.19%) SUSE
Processes & Methodologies
1 2667 (45.10%) ITIL
2 1169 (19.77%) Service Management
3 959 (16.22%) Project Management
4 710 (12.01%) Change Management
5 630 (10.65%) Agile Software Development
6 562 (9.50%) PRINCE2
7 482 (8.15%) Incident Management
7 482 (8.15%) Problem Management
8 456 (7.71%) Continuous Improvement
9 435 (7.36%) Stakeholder Management
10 423 (7.15%) ITSM
11 382 (6.46%) Mentoring
12 339 (5.73%) ITIL V3
13 307 (5.19%) Presales
14 272 (4.60%) Line Management
15 264 (4.46%) CRM
16 246 (4.16%) Risk Management
17 243 (4.11%) Coaching
18 238 (4.03%) Information Security
19 237 (4.01%) Performance Management
Programming Languages
1 595 (10.06%) SQL
2 350 (5.92%) Java
3 238 (4.03%) C#
4 226 (3.82%) JavaScript
5 143 (2.42%) C
6 125 (2.11%) T-SQL
7 117 (1.98%) Python
8 98 (1.66%) C++
9 92 (1.56%) PL/SQL
10 85 (1.44%) Perl
11 78 (1.32%) Bash Shell
12 70 (1.18%) VB
13 65 (1.10%) PowerShell
14 63 (1.07%) VB.NET
15 56 (0.95%) Ruby
16 49 (0.83%) Shell Script
17 48 (0.81%) PHP
18 45 (0.76%) VBA
19 27 (0.46%) VB6
19 27 (0.46%) VBScript
Qualifications
1 862 (14.58%) Degree
2 402 (6.80%) ITIL Certification
3 301 (5.09%) Security Cleared
4 241 (4.08%) Cisco Certification
5 234 (3.96%) Microsoft Certification
6 169 (2.86%) SC Cleared
7 132 (2.23%) CCNA
8 123 (2.08%) CCNP
9 115 (1.94%) MCSE
10 97 (1.64%) PRINCE2 Certification
11 96 (1.62%) MCP
12 85 (1.44%) ISEB
13 83 (1.40%) CISSP
14 70 (1.18%) PMI Certification
15 68 (1.15%) MCSA
16 59 (1.00%) MCITP
17 57 (0.96%) DV Cleared
18 56 (0.95%) ITIL Foundation Certificate
19 55 (0.93%) VMware Certified Professional (VCP)
20 52 (0.88%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1123 (18.99%) SLA
2 189 (3.20%) QA
3 158 (2.67%) ISO/IEC 27001
4 82 (1.39%) COBIT
5 48 (0.81%) Data Quality
6 47 (0.79%) PCI DSS
7 45 (0.76%) ISO 9001
8 42 (0.71%) Sarbanes-Oxley
9 32 (0.54%) PMBOK
10 20 (0.34%) HMG Security Policy Framework
10 20 (0.34%) SSAE 16
11 19 (0.32%) ISO 9000
12 15 (0.25%) ISO/IEC 20000
13 14 (0.24%) RMADS
14 11 (0.19%) ISO 14001
15 7 (0.12%) EMIR
15 7 (0.12%) MiFID
16 6 (0.10%) COSO
16 6 (0.10%) HL7
16 6 (0.10%) Solvency II
System Software
1 550 (9.30%) Active Directory
2 366 (6.19%) VMware Infrastructure
3 139 (2.35%) Hyper-V
4 101 (1.71%) XenApp
5 66 (1.12%) vSphere
6 55 (0.93%) Docker
7 40 (0.68%) Terminal Services
8 27 (0.46%) Microsoft App-V
9 24 (0.41%) VirtualBox
10 23 (0.39%) XenDesktop
11 21 (0.36%) VMware ESX
12 19 (0.32%) Oracle RAC
13 17 (0.29%) Firmware
13 17 (0.29%) Forefront TMG
14 13 (0.22%) EMC RecoverPoint
14 13 (0.22%) VMware Workstation
15 12 (0.20%) HDFS
16 11 (0.19%) vCloud
17 10 (0.17%) Microsoft Virtual Server
17 10 (0.17%) VMware ESXi
Systems Management
1 145 (2.45%) SCCM
2 66 (1.12%) Puppet
3 45 (0.76%) Opscode Chef
4 36 (0.61%) Ansible
5 34 (0.58%) Salt
5 34 (0.58%) SCOM
6 26 (0.44%) Systems Management Server (SMS)
6 26 (0.44%) WSUS
7 24 (0.41%) HP Operations Orchestration
8 23 (0.39%) Backup Exec
9 21 (0.36%) Nagios
10 20 (0.34%) Symantec Enterprise Vault
11 19 (0.32%) Oracle RMAN
12 18 (0.30%) Tivoli
13 17 (0.29%) HP NNM
13 17 (0.29%) QRadar
14 16 (0.27%) AirWatch
14 16 (0.27%) Cisco CUCM
14 16 (0.27%) EMC NetWorker
14 16 (0.27%) McAfee ePO
Vendors
1 1134 (19.18%) Microsoft
2 537 (9.08%) VMware
3 526 (8.90%) Cisco
4 462 (7.81%) Oracle
5 310 (5.24%) Citrix
6 254 (4.30%) HP
7 241 (4.08%) SAP
8 166 (2.81%) IBM
9 130 (2.20%) Dell
9 130 (2.20%) NetApp
10 112 (1.89%) CheckPoint
11 111 (1.88%) ServiceNow
12 102 (1.73%) Juniper
13 101 (1.71%) F5
14 100 (1.69%) Remedy
15 90 (1.52%) EMC
16 62 (1.05%) Apple
17 59 (1.00%) Red Hat
18 56 (0.95%) Symantec
19 53 (0.90%) Sun
Abingdon, Oxfordshire
RM plc
Salary: £55000 - £65000 per annum + Bonus and benefits
Posted: 2 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: Yesterday
Surrey
ARC IT Recruitment Ltd
Salary: £45000 - £50000 Per Annum + benefits and Bonus
Posted: Yesterday
Surrey
ARC IT Recruitment Ltd
Salary: £22000 - £28500 Per Annum
Posted: Yesterday
Stoke-On-Trent, Staffordshire
Uniting Ambition
Salary: £45k - 55k per year + Benefits + Car
Posted: Yesterday
Warwickshire
Maclean Moore Consulting
Salary: From £70,000 to £100,000 per annum Bonus, Pension, Healthcare, Life In
Posted: Yesterday
Lincoln, Lincolnshire
LA International
Salary: £48000 per annum + Bonus + Package
Posted: Yesterday
Manchester, Lancashire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Car & Win Bonuses (ote £110k+)
Posted: Yesterday
Birmingham, West Midlands (County)
Polar Recruitment
Salary: £70000 - £80000 per annum + + Car & Win Bonuses (ote £110k+)
Posted: Yesterday
London
Polar Recruitment
Salary: £70000 - £80000 per annum + + Car & Win Bonuses (ote £110k+)
Posted: Yesterday
Birmingham, West Midlands (County)
TEKsystems
Salary: £35000 - £50000 per annum + Benefits (incl car)
Posted: Yesterday
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: Yesterday
Gloucestershire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + Benefits
Posted: Yesterday
City, London
Oscar
Salary: £26000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
Searchability
Salary: £40000 - £55000 per annum + benefits
Posted: Yesterday
London
Henderson Scott
Posted: Yesterday
Sheffield, South Yorkshire
Oscar
Salary: £40000 - £50000 per annum
Posted: Yesterday
West Midlands
ARC IT Recruitment Ltd
Salary: £55000 Per Annum plus Benefits/Bonus
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £40000 per annum
Posted: Yesterday
Maidenhead, Berkshire
The Rank Group plc
Posted: Yesterday
Basingstoke, Hampshire
Circle Recruitment
Salary: £25000 - £40000 per annum
Posted: Yesterday
Bedfordshire
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Leicestershire
Reed Technology
Salary: £20000 - £25000 per annum + Pension
Posted: Yesterday
London
Opilio Recruitment
Salary: £80k per year
Posted: Yesterday
Ashford, Middlesex
Blue Personnel
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Portsmouth, Hampshire
First Point
Salary: £30000.00 - £35000.00 per annum
Posted: Yesterday
London
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: Yesterday
Exeter, Devon
Opus Recruitment Solutions Ltd
Salary: £35000 - £50000 per annum
Posted: Yesterday
Bath, Avon
Bath Spa University
Salary: From £47,801 to £50,702 per annum (Grade 9S)
Posted: Yesterday