The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 82 93 93
Rank change year-on-year
+11 0
Permanent jobs citing Service Delivery 3277 3273 3008
As % of all permanent IT jobs located in England 3.29% 2.98% 2.95%
As % of the Processes & Methodologies category 3.94% 3.64% 3.68%
Number of salaries quoted 2443 2514 2392
Average salary £48,312 £50,000 £50,000
Average salary % change year-on-year
-3.37% -
90% offered a salary of more than £28,500 £30,000 £29,500
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
83174 89930 81696
As % of all permanent IT jobs located in England 83.46% 82.01% 80.22%
Number of salaries quoted 68342 73659 67938
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,000 £72,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 22 May 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 1263 £55,000 - 120
South East +10 690 £45,000 - 73
Yorkshire +1 256 £45,000 - 22
West Midlands +14 248 £47,500 - 41
East of England 0 241 £45,000 -14.28% 32
South West +18 222 £40,000 -11.11% 39
North West +20 205 £45,000 +5.88% 54
East Midlands +2 122 £45,000 - 19
North East -8 13 £39,250 -5.20% 6
Midlands -7 2 £47,500 +5.55% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 3007 (44.79%) ITIL
2 1810 (26.96%) Finance
3 1570 (23.39%) Windows
4 1383 (20.60%) Microsoft
5 1349 (20.10%) Service Management
6 1254 (18.68%) SLA
7 1076 (16.03%) Project Management
8 880 (13.11%) MS Excel
9 877 (13.06%) Degree
10 835 (12.44%) SQL
11 796 (11.86%) VMware
12 755 (11.25%) Active Directory
13 708 (10.55%) Cisco
14 631 (9.40%) Continuous Improvement
15 629 (9.37%) Change Management
16 608 (9.06%) PRINCE2
17 581 (8.65%) Citrix
18 576 (8.58%) ITIL Certification
19 573 (8.54%) Analytical Skills
20 553 (8.24%) VMware Infrastructure
21 543 (8.09%) Oracle
22 535 (7.97%) Linux
23 528 (7.87%) Telecoms
24 521 (7.76%) Problem Management
25 512 (7.63%) Management Information System
26 511 (7.61%) Agile Software Development
27 494 (7.36%) Incident Management
28 493 (7.34%) MS Office
29 486 (7.24%) SQL Server
30 466 (6.94%) Stakeholder Management

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 374 (5.57%) MS Exchange
2 215 (3.20%) SharePoint
3 193 (2.88%) IIS
4 180 (2.68%) Exchange Server 2010
5 133 (1.98%) Apache
6 123 (1.83%) Lync
7 120 (1.79%) Exchange Server 2013
8 93 (1.39%) Exchange Server 2007
9 85 (1.27%) Tomcat
10 70 (1.04%) Exchange Server 2003
11 66 (0.98%) Blackberry Enterprise Server
12 46 (0.69%) WebSphere
13 38 (0.57%) CMS
14 31 (0.46%) JBoss
15 29 (0.43%) Oracle HTTP Server
16 27 (0.40%) WebLogic
17 26 (0.39%) IBM Notes
18 21 (0.31%) Elasticsearch
19 20 (0.30%) SharePoint 2013
20 16 (0.24%) BizTalk Server
Applications
1 880 (13.11%) MS Excel
2 493 (7.34%) MS Office
3 110 (1.64%) MS Project
4 105 (1.56%) MS PowerPoint
5 63 (0.94%) MS Visio
6 32 (0.48%) Spreadsheet
7 16 (0.24%) Photoshop
8 5 (0.074%) Adobe Creative Suite
9 4 (0.060%) Adobe Captivate
9 4 (0.060%) Open Workbench
10 3 (0.045%) SPSS
10 3 (0.045%) ProjectWise
11 2 (0.030%) Mingle
11 2 (0.030%) PowerPivot
11 2 (0.030%) Adobe After Effects
11 2 (0.030%) Adobe Illustrator
11 2 (0.030%) InDesign
12 1 (0.015%) GNU Octave
12 1 (0.015%) Adobe Premiere
12 1 (0.015%) InfoPath
Business Applications
1 48 (0.72%) Oracle EBS
2 34 (0.51%) Oracle ERP
3 31 (0.46%) Oracle Applications
4 28 (0.42%) Remedy ITSM
5 27 (0.40%) Oracle EBS R12
6 23 (0.34%) SAP SM
7 22 (0.33%) Oracle Receivables
7 22 (0.33%) Dynamics CRM
7 22 (0.33%) Oracle Financials
8 20 (0.30%) Oracle Payables
8 20 (0.30%) Oracle General Ledger
8 20 (0.30%) Oracle Payroll
9 17 (0.25%) Oracle Cash Management
10 12 (0.18%) SAP HR
11 11 (0.16%) SAP ERP
12 10 (0.15%) assyst
12 10 (0.15%) RMDS
12 10 (0.15%) Oracle HRMS
13 9 (0.13%) SAP FI
13 9 (0.13%) SAP Payroll
Cloud Services
1 157 (2.34%) SaaS
2 85 (1.27%) Office 365
3 82 (1.22%) IaaS
4 50 (0.74%) Microsoft Azure
5 46 (0.69%) Amazon AWS
6 41 (0.61%) PaaS
7 35 (0.52%) Cloud Computing
8 14 (0.21%) Mimecast
9 6 (0.089%) Basecamp
9 6 (0.089%) Dropbox
10 5 (0.074%) Amazon EC2
11 3 (0.045%) OneDrive
11 3 (0.045%) Force.com
11 3 (0.045%) Google Apps
12 2 (0.030%) Heroku
12 2 (0.030%) Route 53
12 2 (0.030%) Amazon ELB
12 2 (0.030%) GitHub
12 2 (0.030%) Yammer
13 1 (0.015%) iPaaS
Communications & Networking
1 463 (6.90%) Firewall
2 402 (5.99%) WAN
3 386 (5.75%) LAN
4 299 (4.45%) DNS
5 295 (4.39%) Internet
6 272 (4.05%) VPN
7 271 (4.04%) SAN
8 256 (3.81%) DHCP
9 242 (3.60%) Wireless
10 231 (3.44%) MPLS
11 223 (3.32%) VoIP
12 178 (2.65%) TCP/IP
13 133 (1.98%) BGP
14 123 (1.83%) Cisco ASA
15 116 (1.73%) OSPF
16 93 (1.39%) Intranet
17 91 (1.36%) NAS
18 82 (1.22%) Network Security
19 73 (1.09%) Cisco Nexus
20 57 (0.85%) Cisco IOS
Database & Business Intelligence
1 486 (7.24%) SQL Server
2 185 (2.76%) MySQL
3 169 (2.52%) Relational Database
4 102 (1.52%) Oracle Database
5 96 (1.43%) SQL Server 2008
6 77 (1.15%) SQL Server 2012
7 70 (1.04%) SQL Server Reporting Services
8 69 (1.03%) Oracle Database 11g
9 60 (0.89%) Data Warehouse
10 58 (0.86%) DB2
11 51 (0.76%) SQL Server Integration Services
12 46 (0.69%) SQL Server 2005
12 46 (0.69%) RDBMS
13 41 (0.61%) PostgreSQL
14 39 (0.58%) Crystal Reports
15 37 (0.55%) Oracle Reports
16 36 (0.54%) Big Data
17 35 (0.52%) SQL Server Analysis Services
18 31 (0.46%) Oracle Database 10g
18 31 (0.46%) Hadoop
Development Applications
1 51 (0.76%) Visual Studio
2 37 (0.55%) JIRA
3 30 (0.45%) Team Foundation Server
3 30 (0.45%) Subversion
4 25 (0.37%) Oracle Forms
5 20 (0.30%) Jenkins
5 20 (0.30%) Git (software)
5 20 (0.30%) Maven
6 17 (0.25%) Eclipse
6 17 (0.25%) MSI
7 15 (0.22%) Selenium
8 12 (0.18%) Ant
9 11 (0.16%) NUnit
9 11 (0.16%) Behat
9 11 (0.16%) PHPUnit
10 10 (0.15%) InstallShield
11 9 (0.13%) Toad
12 8 (0.12%) AdminStudio
12 8 (0.12%) JUnit
13 7 (0.10%) Bugzilla
General
1 1810 (26.96%) Finance
2 528 (7.87%) Telecoms
3 415 (6.18%) Retail
4 394 (5.87%) Banking
5 233 (3.47%) Marketing
6 222 (3.31%) Legal
7 160 (2.38%) Law
8 136 (2.03%) Front Office
9 115 (1.71%) Financial Institution
10 102 (1.52%) Back Office
11 99 (1.47%) Manufacturing
12 92 (1.37%) Investment Banking
13 70 (1.04%) Billing
14 59 (0.88%) Advertising
15 51 (0.76%) Publishing
16 30 (0.45%) Electronics
17 29 (0.43%) Games
18 27 (0.40%) Local Government
19 26 (0.39%) French Language
19 26 (0.39%) German Language
Job Titles
1 1437 (21.41%) Service Manager
2 984 (14.66%) Delivery Manager
3 917 (13.66%) Services Delivery Manager
4 874 (13.02%) Analyst
5 362 (5.39%) Support Engineer
6 344 (5.12%) Consultant
7 323 (4.81%) Project Manager
8 279 (4.16%) Support Analyst
9 253 (3.77%) Architect
10 200 (2.98%) IT Services Manager
11 195 (2.90%) Team Leader
12 194 (2.89%) Applications Support
13 192 (2.86%) Technical Manager
14 180 (2.68%) Administrator
15 173 (2.58%) Developer
16 171 (2.55%) Service Analyst
17 167 (2.49%) Senior Manager
18 137 (2.04%) Operations Manager
19 136 (2.03%) Desktop Support
20 130 (1.94%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 260 (3.87%) .NET
2 141 (2.10%) HTML
3 129 (1.92%) XML
4 115 (1.71%) Middleware
5 99 (1.47%) Web Services
6 96 (1.43%) ASP.NET
7 92 (1.37%) CSS
8 79 (1.18%) jQuery
9 50 (0.74%) J2EE
10 38 (0.57%) Ajax
11 36 (0.54%) Oracle Fusion
12 34 (0.51%) ASP.NET MVC
12 34 (0.51%) JSP
13 33 (0.49%) AngularJS
13 33 (0.49%) Software Packaging
13 33 (0.49%) Application Packaging
14 31 (0.46%) Spring
14 31 (0.46%) REST
15 29 (0.43%) SOAP
15 29 (0.43%) .NET Framework
Miscellaneous
1 573 (8.54%) Analytical Skills
2 512 (7.63%) Management Information System
3 212 (3.16%) Computer Science
4 150 (2.23%) Blackberry
5 109 (1.62%) Statistics
6 99 (1.47%) Enterprise Software
7 92 (1.37%) Clustering
7 92 (1.37%) User Experience
8 77 (1.15%) Replication
9 74 (1.10%) Open Source
10 68 (1.01%) NHS
11 64 (0.95%) Life Science
12 57 (0.85%) Hedge funds
13 56 (0.83%) PMI
14 55 (0.82%) Foreign Exchange (FX)
15 50 (0.74%) Performance Metrics
16 47 (0.70%) Client/Server
17 44 (0.66%) Video Conferencing
18 43 (0.64%) Mathematics
19 40 (0.60%) FMCG
Operating Systems
1 1570 (23.39%) Windows
2 535 (7.97%) Linux
3 458 (6.82%) Windows Server 2008
4 427 (6.36%) UNIX
5 416 (6.20%) Windows Server 2012
6 409 (6.09%) Windows 7
7 268 (3.99%) Windows Server 2003
8 193 (2.88%) Windows XP
9 161 (2.40%) Windows 8
10 99 (1.47%) Red Hat Enterprise Linux
11 69 (1.03%) Solaris
12 55 (0.82%) CentOS
13 54 (0.80%) Windows Vista
14 42 (0.63%) Android
15 38 (0.57%) Mac OS X
16 31 (0.46%) Apple iOS
17 26 (0.39%) Oracle Linux
18 19 (0.28%) VMS
18 19 (0.28%) AIX
19 16 (0.24%) SUSE Linux Enterprise Server
Processes & Methodologies
1 3007 (44.79%) ITIL
2 1349 (20.10%) Service Management
3 1076 (16.03%) Project Management
4 631 (9.40%) Continuous Improvement
5 629 (9.37%) Change Management
6 608 (9.06%) PRINCE2
7 521 (7.76%) Problem Management
8 511 (7.61%) Agile Software Development
9 494 (7.36%) Incident Management
10 466 (6.94%) Stakeholder Management
11 382 (5.69%) Line Management
12 353 (5.26%) Mentoring
13 313 (4.66%) People Management
14 303 (4.51%) ITSM
15 289 (4.31%) Disaster Recovery
16 272 (4.05%) Risk Management
17 257 (3.83%) CRM
18 230 (3.43%) Coaching
19 229 (3.41%) Root Cause Analysis
20 228 (3.40%) Business Continuity
Programming Languages
1 835 (12.44%) SQL
2 352 (5.24%) Java
3 186 (2.77%) JavaScript
4 166 (2.47%) PowerShell
5 161 (2.40%) C#
6 131 (1.95%) Perl
7 125 (1.86%) C
8 118 (1.76%) Python
9 88 (1.31%) T-SQL
10 82 (1.22%) PHP
11 74 (1.10%) PL/SQL
12 61 (0.91%) VBA
13 60 (0.89%) Shell Script
14 55 (0.82%) Bash Shell
15 53 (0.79%) VB
16 32 (0.48%) VBScript
17 21 (0.31%) VB.NET
17 21 (0.31%) ABAP
18 17 (0.25%) R
19 14 (0.21%) C++
Qualifications
1 877 (13.06%) Degree
2 576 (8.58%) ITIL Certification
3 403 (6.00%) Security Cleared
4 395 (5.88%) Cisco Certification
5 382 (5.69%) Microsoft Certification
6 262 (3.90%) MCSE
7 258 (3.84%) SC Cleared
8 215 (3.20%) CCNP
9 209 (3.11%) CCNA
10 144 (2.15%) MCP
11 106 (1.58%) MCSA
12 105 (1.56%) DV Cleared
13 89 (1.33%) PRINCE2 Certification
14 86 (1.28%) ISEB
15 83 (1.24%) PMI Certification
16 77 (1.15%) MCITP
17 73 (1.09%) PRINCE2 Practitioner
18 68 (1.01%) ITIL Foundation Certificate
19 66 (0.98%) VMware Certified Professional (VCP)
20 55 (0.82%) CCIE
Quality Assurance & Compliance
1 1254 (18.68%) SLA
2 188 (2.80%) QA
3 144 (2.15%) ISO/IEC 27001
4 92 (1.37%) COBIT
5 85 (1.27%) PCI DSS
6 51 (0.76%) ISO 9001
7 41 (0.61%) Sarbanes-Oxley
8 15 (0.22%) ISO 9000
9 9 (0.13%) HL7
9 9 (0.13%) Solvency II
10 7 (0.10%) PMBOK
10 7 (0.10%) ISO 8583
10 7 (0.10%) JSP 440
10 7 (0.10%) EMIR
11 4 (0.060%) P3O
11 4 (0.060%) MiFID
11 4 (0.060%) ISO 14001
12 3 (0.045%) WCAG
12 3 (0.045%) ISO/IEC 20000
12 3 (0.045%) HIPAA
System Software
1 755 (11.25%) Active Directory
2 553 (8.24%) VMware Infrastructure
3 191 (2.85%) XenApp
4 168 (2.50%) Hyper-V
5 125 (1.86%) vSphere
6 60 (0.89%) XenDesktop
7 48 (0.72%) VMware ESX
7 48 (0.72%) Microsoft App-V
8 45 (0.67%) Terminal Server
9 44 (0.66%) Terminal Services
10 36 (0.54%) Citrix Presentation Server
11 28 (0.42%) Oracle RAC
12 21 (0.31%) XenServer
12 21 (0.31%) VMware ESXi
13 19 (0.28%) IMail Server
14 18 (0.27%) NFS
15 16 (0.24%) NDS
16 14 (0.21%) Microsoft Virtual Server
17 11 (0.16%) VMware Server
18 10 (0.15%) Varnish
Systems Management
1 237 (3.53%) SCCM
2 61 (0.91%) Puppet
3 54 (0.80%) SCOM
4 31 (0.46%) Tivoli
5 28 (0.42%) Backup Exec
6 26 (0.39%) HP Quality Center
6 26 (0.39%) FortiGate
7 23 (0.34%) Oracle RMAN
8 20 (0.30%) Data Guard
9 19 (0.28%) Nagios
10 18 (0.27%) Symantec Enterprise Vault
10 18 (0.27%) Opscode Chef
11 16 (0.24%) NetBackup
11 16 (0.24%) Systems Management Server (SMS)
12 14 (0.21%) OpenView
13 13 (0.19%) TeamSite
13 13 (0.19%) WSUS
13 13 (0.19%) Cisco CUCM
14 12 (0.18%) SCOrch
14 12 (0.18%) Cacti
Vendors
1 1383 (20.60%) Microsoft
2 796 (11.86%) VMware
3 708 (10.55%) Cisco
4 581 (8.65%) Citrix
5 543 (8.09%) Oracle
6 303 (4.51%) HP
7 250 (3.72%) SAP
8 232 (3.46%) Juniper
9 163 (2.43%) IBM
10 153 (2.28%) F5
11 143 (2.13%) ServiceNow
12 133 (1.98%) CheckPoint
13 123 (1.83%) NetApp
14 111 (1.65%) Red Hat
15 110 (1.64%) Symantec
16 107 (1.59%) Dell
17 103 (1.53%) Apple
18 93 (1.39%) Avaya
19 92 (1.37%) Remedy
20 81 (1.21%) EMC
City, London
E-synergy Solutions
Salary: £90000.00 - £100000.00 per annum + Benifit, Bonus, Car Allowance
Posted: Yesterday
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: Yesterday
Northampton, Northamptonshire
Emponics Ltd
Salary: £40000 per annum + £ neg+bens
Posted: Yesterday
Dorset
Spectrum IT Recruitment (South) Ltd
Posted: Yesterday
Rochdale, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: Yesterday
Portsmouth, Hampshire
Annapurna
Salary: £100000 - £120000 per annum
Posted: Yesterday
Durham, County Durham
Harvey Nash plc
Salary: £45000 - £60000 per annum + benefits
Posted: Yesterday
Swindon, Wiltshire
Synergize Consulting
Salary: From £40,000 to £50,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: Yesterday
Cheshire
JM
Posted: Yesterday
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £32000 - £49000 per annum + Benefits
Posted: Yesterday
Shoreham-By-Sea, West Sussex
Senitor Associates
Salary: £50000 per annum
Posted: Yesterday
Tamworth, Staffordshire
Big Red Recruitment
Salary: £28550 per annum + Non contrib Pension, 25 days hol
Posted: Yesterday
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: From £50,000 to £60,000 per annum plus additional benefits
Posted: Yesterday
Leicestershire
Reed Technology
Salary: £65000 - £80000 per annum + car allowance
Posted: Yesterday
London
Ashdown IT
Salary: £35000 - £42000 per annum
Posted: Yesterday
Macclesfield, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum
Posted: Yesterday
Reading, Berkshire
JM
Salary: £80000 - £90000 per annum + Bonus + Benefits
Posted: Yesterday
Wakefield, West Yorkshire
Lea Consultancy Ltd
Posted: Yesterday
Newcastle, Staffordshire
Brampton Recruitment
Salary: From £40,000 to £40,000 per annum
Posted: Yesterday