The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 86 80 88
Rank change year-on-year
-6 +8
Permanent jobs citing Service Delivery 3251 3243 3412
As % of all permanent IT jobs located in England 3.05% 3.26% 3.07%
As % of the Processes & Methodologies category 3.72% 4.02% 3.87%
Number of salaries quoted 2449 2485 2557
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £27,000 £28,300 £27,000
10% offered a salary of more than £73,000 £75,000 £70,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87394 80699 88080
As % of all permanent IT jobs located in England 82.00% 81.13% 79.20%
Number of salaries quoted 70405 66847 75264
Average salary £48,500 £47,500 £46,500
Average salary % change year-on-year
+2.10% +2.15%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 16 September 2014.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 1152 £50,000 -9.09% 116
South East -1 767 £42,500 -10.52% 78
North West +45 275 £49,000 - 37
Yorkshire -25 258 £43,000 +7.50% 23
East of England -5 236 £42,500 +13.33% 23
South West 0 222 £34,500 -23.33% 21
West Midlands -21 189 £55,000 +15.78% 26
East Midlands -15 114 £39,000 -2.50% 15
North East -8 26 £60,000 +33.33% 7
Midlands +4 3 £55,000 +10.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 16 September 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2971 (45.26%) ITIL
2 1760 (26.81%) Finance
3 1328 (20.23%) Service Management
4 1295 (19.73%) Windows
5 1267 (19.30%) Project Management
6 1203 (18.32%) SLA
7 1198 (18.25%) Microsoft
8 868 (13.22%) MS Excel
9 804 (12.25%) Degree
10 748 (11.39%) SQL
11 731 (11.13%) Change Management
12 608 (9.26%) Oracle
13 591 (9.00%) Analytical Skills
14 590 (8.99%) PRINCE2
15 571 (8.70%) ITIL Certification
16 559 (8.51%) Active Directory
17 553 (8.42%) Telecoms
18 550 (8.38%) Linux
19 534 (8.13%) MS Office
20 527 (8.03%) VMware
21 515 (7.84%) Agile Software Development
22 512 (7.80%) Incident Management
23 493 (7.51%) Stakeholder Management
24 472 (7.19%) Continuous Improvement
25 454 (6.92%) SQL Server
26 440 (6.70%) Cisco
27 401 (6.11%) Mentoring
28 398 (6.06%) Retail
29 393 (5.99%) UNIX
30 390 (5.94%) Citrix

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 16 September 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 308 (4.69%) MS Exchange
2 250 (3.81%) SharePoint
3 181 (2.76%) Apache
4 142 (2.16%) IIS
5 140 (2.13%) Exchange Server 2010
6 110 (1.68%) Exchange Server 2003
7 91 (1.39%) Tomcat
7 91 (1.39%) Exchange Server 2007
8 86 (1.31%) Lync
9 76 (1.16%) WebSphere
10 50 (0.76%) Blackberry Enterprise Server
11 45 (0.69%) SharePoint 2010
11 45 (0.69%) CMS
12 42 (0.64%) WebLogic
13 37 (0.56%) Exchange Server 2013
14 30 (0.46%) OpenStack
15 28 (0.43%) WebSphere Application Server
15 28 (0.43%) SharePoint 2013
16 25 (0.38%) Lotus Domino
17 23 (0.35%) Oracle HTTP Server
Applications
1 868 (13.22%) MS Excel
2 534 (8.13%) MS Office
3 138 (2.10%) MS PowerPoint
4 94 (1.43%) MS Visio
5 75 (1.14%) MS Project
6 26 (0.40%) Spreadsheet
7 10 (0.15%) Photoshop
8 7 (0.11%) InfoPath
9 6 (0.091%) SPSS
9 6 (0.091%) Adobe Illustrator
10 5 (0.076%) Adobe Captivate
11 4 (0.061%) Mingle
12 3 (0.046%) InDesign
13 1 (0.015%) PowerPivot
Business Applications
1 63 (0.96%) Dynamics CRM
2 45 (0.69%) Oracle EBS
3 38 (0.58%) Oracle Applications
4 34 (0.52%) Oracle EBS R12
5 30 (0.46%) Dynamics GP
6 28 (0.43%) Oracle HRMS
7 26 (0.40%) SAP FI
7 26 (0.40%) SAP FI/CO
7 26 (0.40%) SAP CO
8 25 (0.38%) Agresso
9 24 (0.37%) Oracle Payroll
10 22 (0.34%) Oracle CRM
11 20 (0.30%) Remedy ITSM
12 18 (0.27%) Dynamics AX
13 14 (0.21%) RMDS
14 13 (0.20%) Google Analytics
15 12 (0.18%) Oracle SCM
15 12 (0.18%) Summit
15 12 (0.18%) Eikon
15 12 (0.18%) 3000 Xtra
Cloud Services
1 162 (2.47%) SaaS
2 139 (2.12%) Office 365
3 89 (1.36%) Microsoft Azure
4 40 (0.61%) Amazon AWS
5 37 (0.56%) IaaS
6 28 (0.43%) Cloud Computing
7 25 (0.38%) Google Apps
8 23 (0.35%) PaaS
9 22 (0.34%) Amazon EC2
10 17 (0.26%) SuccessFactors
11 16 (0.24%) Taleo
12 8 (0.12%) Amazon S3
13 5 (0.076%) ElastiCache
13 5 (0.076%) Amazon ElastiCache
14 2 (0.030%) GitHub
14 2 (0.030%) IBM SmartCloud
Communications & Networking
1 344 (5.24%) Firewall
2 280 (4.27%) WAN
3 271 (4.13%) Internet
4 270 (4.11%) LAN
5 254 (3.87%) DNS
6 247 (3.76%) SAN
7 237 (3.61%) TCP/IP
8 174 (2.65%) VPN
9 173 (2.64%) Wireless
10 159 (2.42%) DHCP
11 125 (1.90%) MPLS
12 92 (1.40%) VoIP
13 83 (1.26%) NAS
14 73 (1.11%) Ethernet
15 65 (0.99%) Network Security
16 64 (0.97%) BGP
17 62 (0.94%) Intranet
18 61 (0.93%) OSPF
18 61 (0.93%) HTTP
19 54 (0.82%) SSL
Database & Business Intelligence
1 454 (6.92%) SQL Server
2 137 (2.09%) Oracle Database
3 108 (1.65%) Relational Database
4 104 (1.58%) SQL Server 2008
5 102 (1.55%) SQL Server Integration Services
6 98 (1.49%) MySQL
7 97 (1.48%) Data Warehouse
8 76 (1.16%) SQL Server Reporting Services
9 64 (0.97%) PostgreSQL
10 56 (0.85%) SQL Server Analysis Services
11 50 (0.76%) DB2
12 49 (0.75%) Oracle Database 11g
13 47 (0.72%) Data Mining
14 44 (0.67%) SQL Server 2005
15 39 (0.59%) Crystal Reports
16 35 (0.53%) SQL Server 2012
17 29 (0.44%) Oracle Database 10g
18 28 (0.43%) NoSQL
19 26 (0.40%) Oracle9i Database
20 24 (0.37%) Oracle Reports
Development Applications
1 77 (1.17%) JIRA
2 63 (0.96%) Subversion
3 57 (0.87%) Team Foundation Server
4 42 (0.64%) Git (software)
5 41 (0.62%) Visual Studio
6 35 (0.53%) Jenkins
7 34 (0.52%) Selenium
8 21 (0.32%) Maven
8 21 (0.32%) Eclipse
8 21 (0.32%) JUnit
9 14 (0.21%) Toad
10 13 (0.20%) NUnit
11 12 (0.18%) Oracle Forms
11 12 (0.18%) JMeter
11 12 (0.18%) TeamCity
12 10 (0.15%) SQL Server Management Studio (SSMS)
13 9 (0.14%) Atlassian Bamboo
13 9 (0.14%) Cucumber
13 9 (0.14%) WebDriver
13 9 (0.14%) MSI
General
1 1760 (26.81%) Finance
2 553 (8.42%) Telecoms
3 398 (6.06%) Retail
4 342 (5.21%) Banking
5 295 (4.49%) Marketing
6 253 (3.85%) Legal
7 116 (1.77%) Law
8 95 (1.45%) Billing
8 95 (1.45%) Advertising
9 88 (1.34%) Back Office
10 72 (1.10%) Front Office
11 66 (1.01%) Publishing
12 64 (0.97%) German Language
13 58 (0.88%) Manufacturing
14 54 (0.82%) Investment Banking
14 54 (0.82%) Financial Institution
15 44 (0.67%) Games
16 39 (0.59%) Local Government
17 31 (0.47%) French Language
18 28 (0.43%) Multimedia
Job Titles
1 1402 (21.36%) Service Manager
2 921 (14.03%) Delivery Manager
3 889 (13.54%) Analyst
4 847 (12.90%) Services Delivery Manager
5 335 (5.10%) Consultant
6 317 (4.83%) Architect
7 310 (4.72%) Support Analyst
8 302 (4.60%) Project Manager
9 278 (4.23%) Team Leader
10 219 (3.34%) Applications Support
11 198 (3.02%) Support Engineer
11 198 (3.02%) Service Analyst
12 190 (2.89%) Senior Manager
13 184 (2.80%) Technical Manager
14 180 (2.74%) Developer
15 177 (2.70%) IT Services Manager
16 167 (2.54%) Business Analyst
17 158 (2.41%) Administrator
18 157 (2.39%) Infrastructure Manager
19 137 (2.09%) Support Manager
Libraries, Frameworks & Software Standards
1 225 (3.43%) .NET
2 153 (2.33%) XML
3 140 (2.13%) HTML
4 123 (1.87%) Web Services
5 96 (1.46%) Middleware
6 83 (1.26%) CSS
7 61 (0.93%) ASP.NET
8 52 (0.79%) jQuery
9 43 (0.65%) .NET Framework
10 35 (0.53%) HTML5
11 33 (0.50%) J2EE
12 32 (0.49%) LAMP
13 29 (0.44%) SOAP
14 27 (0.41%) EDI
15 26 (0.40%) Spring
16 23 (0.35%) Oracle Fusion
17 22 (0.34%) JMS
17 22 (0.34%) Application Packaging
18 20 (0.30%) WebSphere MQ
19 18 (0.27%) Ajax
Miscellaneous
1 591 (9.00%) Analytical Skills
2 352 (5.36%) Management Information System
3 182 (2.77%) Computer Science
4 125 (1.90%) User Experience
5 123 (1.87%) Blackberry
6 104 (1.58%) Statistics
7 103 (1.57%) Enterprise Software
8 100 (1.52%) PMI
9 97 (1.48%) Open Source
10 78 (1.19%) Mathematics
11 70 (1.07%) CMDB
12 65 (0.99%) Clustering
12 65 (0.99%) NHS
13 62 (0.94%) Replication
14 59 (0.90%) Video Conferencing
15 44 (0.67%) Mainframe
16 38 (0.58%) Foreign Exchange (FX)
17 37 (0.56%) EPoS
18 33 (0.50%) Mobile App
19 32 (0.49%) CLARiiON
Operating Systems
1 1295 (19.73%) Windows
2 550 (8.38%) Linux
3 393 (5.99%) UNIX
4 374 (5.70%) Windows Server 2008
5 317 (4.83%) Windows 7
6 288 (4.39%) Windows Server 2003
7 185 (2.82%) Windows Server 2012
8 142 (2.16%) Windows XP
9 105 (1.60%) Red Hat Enterprise Linux
10 91 (1.39%) Solaris
11 76 (1.16%) CentOS
12 45 (0.69%) Windows 8
13 43 (0.65%) Windows Phone
14 42 (0.64%) Apple iOS
15 40 (0.61%) Android
16 37 (0.56%) Windows Phone 8
17 34 (0.52%) HPUX
18 32 (0.49%) Windows 2000 Server
19 29 (0.44%) AIX
20 25 (0.38%) Mac OS X
Processes & Methodologies
1 2971 (45.26%) ITIL
2 1328 (20.23%) Service Management
3 1267 (19.30%) Project Management
4 731 (11.13%) Change Management
5 590 (8.99%) PRINCE2
6 515 (7.84%) Agile Software Development
7 512 (7.80%) Incident Management
8 493 (7.51%) Stakeholder Management
9 472 (7.19%) Continuous Improvement
10 401 (6.11%) Mentoring
11 362 (5.51%) CRM
12 354 (5.39%) Problem Management
13 316 (4.81%) ITSM
14 310 (4.72%) Line Management
15 267 (4.07%) Supplier Management
16 253 (3.85%) Coaching
16 253 (3.85%) People Management
17 245 (3.73%) Release Management
18 232 (3.53%) Performance Management
19 229 (3.49%) Risk Management
Programming Languages
1 748 (11.39%) SQL
2 366 (5.58%) Java
3 120 (1.83%) C
4 114 (1.74%) C#
5 112 (1.71%) JavaScript
6 87 (1.33%) T-SQL
7 83 (1.26%) Bash Shell
8 81 (1.23%) Python
9 80 (1.22%) PowerShell
10 70 (1.07%) Perl
11 59 (0.90%) PL/SQL
11 59 (0.90%) VB
12 54 (0.82%) PHP
13 42 (0.64%) Ruby
14 37 (0.56%) VBScript
15 33 (0.50%) VBA
16 25 (0.38%) VB6
17 24 (0.37%) Shell Script
18 19 (0.29%) C++
19 17 (0.26%) ABAP
Qualifications
1 804 (12.25%) Degree
2 571 (8.70%) ITIL Certification
3 320 (4.87%) Security Cleared
4 317 (4.83%) Microsoft Certification
5 226 (3.44%) Cisco Certification
6 184 (2.80%) MCSE
7 168 (2.56%) SC Cleared
8 158 (2.41%) CCNA
9 148 (2.25%) PMI Certification
10 126 (1.92%) MCITP
11 119 (1.81%) MCP
12 93 (1.42%) ISEB
13 81 (1.23%) CCNP
14 77 (1.17%) ITIL Foundation Certificate
15 75 (1.14%) MCSA
16 73 (1.11%) PRINCE2 Certification
17 71 (1.08%) HND
18 58 (0.88%) MCTS
19 53 (0.81%) CISSP
19 53 (0.81%) PMP
Quality Assurance & Compliance
1 1203 (18.32%) SLA
2 231 (3.52%) QA
3 197 (3.00%) ISO/IEC 27001
4 127 (1.93%) ISO 9001
5 96 (1.46%) PCI DSS
6 56 (0.85%) COBIT
7 20 (0.30%) ISO 8583
8 18 (0.27%) ISO 14001
9 17 (0.26%) Sarbanes-Oxley
10 15 (0.23%) ISO 9000
11 5 (0.076%) ISO/IEC 20000
12 4 (0.061%) BS15000
12 4 (0.061%) Data Quality
13 3 (0.046%) EMIR
13 3 (0.046%) Dodd-Frank
13 3 (0.046%) GPG13
14 2 (0.030%) GxP
14 2 (0.030%) TickIT
14 2 (0.030%) Basel III
14 2 (0.030%) HL7
System Software
1 559 (8.51%) Active Directory
2 288 (4.39%) VMware Infrastructure
3 109 (1.66%) Hyper-V
4 107 (1.63%) XenApp
5 63 (0.96%) vSphere
6 57 (0.87%) XenDesktop
7 40 (0.61%) NDS
8 33 (0.50%) Oracle RMAN
9 31 (0.47%) vCloud
10 30 (0.46%) Microsoft App-V
11 26 (0.40%) Terminal Services
12 19 (0.29%) VMware ESXi
12 19 (0.29%) MetaFrame
13 18 (0.27%) NFS
13 18 (0.27%) Oracle RAC
14 16 (0.24%) Citrix Presentation Server
15 15 (0.23%) Microsoft Virtual Server
15 15 (0.23%) Terminal Server
16 13 (0.20%) XenServer
16 13 (0.20%) UAG
Systems Management
1 157 (2.39%) SCCM
2 106 (1.61%) SCOM
3 95 (1.45%) Nagios
4 78 (1.19%) Backup Exec
5 58 (0.88%) Puppet
6 52 (0.79%) Tivoli
7 51 (0.78%) WSUS
8 46 (0.70%) Opscode Chef
9 40 (0.61%) OpenView
10 36 (0.55%) NetBackup
11 32 (0.49%) Norton AntiVirus
12 28 (0.43%) Data Guard
13 27 (0.41%) ZABBIX
13 27 (0.41%) Zenoss
14 20 (0.30%) Foglight
14 20 (0.30%) HP NNM
15 14 (0.21%) SolarWinds Orion
16 12 (0.18%) Graylog2
17 11 (0.17%) Cisco IPCC
18 10 (0.15%) Tivoli Monitoring
Vendors
1 1198 (18.25%) Microsoft
2 608 (9.26%) Oracle
3 527 (8.03%) VMware
4 440 (6.70%) Cisco
5 390 (5.94%) Citrix
6 277 (4.22%) HP
7 252 (3.84%) SAP
8 146 (2.22%) IBM
9 119 (1.81%) Red Hat
10 116 (1.77%) Remedy
11 98 (1.49%) Symantec
12 97 (1.48%) Juniper
13 86 (1.31%) EMC
14 84 (1.28%) NetApp
15 72 (1.10%) Dell
16 71 (1.08%) F5
17 69 (1.05%) CheckPoint
18 65 (0.99%) TIBCO
19 54 (0.82%) ServiceNow
20 53 (0.81%) Apple
London
Harris Rubbert Associates
Salary: From £45,000 to £52,000 per annum + Excellent Benefits
Posted: 2 hours ago
Knutsford, Cheshire
TEKsystems
Salary: £55000 - £75000 per annum + Bonus + Pension + Car Allowance
Posted: 3 hours ago
Cheshire
TEKsystems
Posted: 3 hours ago
West Midlands
ISL
Salary: £50000.00 - £65000 per annum + car + bonus + benefits
Posted: 3 hours ago
Brentwood, Essex
Logic Engagements Ltd
Salary: £75000 - £85000 per annum + Bonus, Pension, etc
Posted: 3 hours ago
North West London
Complete Tech Limited
Salary: From £25,000 to £35,000 per annum
Posted: 4 hours ago
Sheffield, South Yorkshire
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + Pension, Health
Posted: 4 hours ago
London
Volaris Exec
Salary: £120000 - £160000 per annum + 50% bonus + benefits
Posted: 5 hours ago
Warwickshire
Talent International
Posted: 5 hours ago
City, London
Advantage XPO
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £35,000 - £45,000 per annum
Posted: 6 hours ago
Northamptonshire
HAYS INFORMATION TECHNOLOGY
Salary: £500.00 per day
Posted: 6 hours ago
Brackley, Northamptonshire
Roc Search
Salary: £30000 - £40000 per annum + benefits
Posted: 6 hours ago
London
Coal IT Services
Salary: From £35,000 to £38,000 per annum
Posted: 6 hours ago
Manchester, Lancashire
Greater Manchester Fire and Rescue
Salary: From £21,067 to £23,945 per annum
Posted: 6 hours ago
Manchester, Lancashire
Coal IT Services
Salary: From £30,000 to £35,000 per annum + benefits
Posted: 6 hours ago
Warwickshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 hours ago
Manchester, Lancashire
Head Resourcing
Salary: £45000 - £55000 per annum + comprehensive benefits package
Posted: 6 hours ago
Brackley, Northamptonshire
Roc Search
Posted: 8 hours ago
London
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum + bonus
Posted: 9 hours ago