The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 88 78 89
Rank change year-on-year
-10 +11
Permanent jobs citing Service Delivery 3247 3326 3351
As % of all permanent IT jobs located in England 3.01% 3.31% 3.03%
As % of the Processes & Methodologies category 3.69% 4.12% 3.85%
Number of salaries quoted 2435 2562 2534
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £27,000 £28,000 £26,475
10% offered a salary of more than £74,750 £75,000 £70,000
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87917 80734 87103
As % of all permanent IT jobs located in England 81.46% 80.35% 78.84%
Number of salaries quoted 70702 66774 74421
Average salary £49,000 £47,500 £47,000
Average salary % change year-on-year
+3.15% +1.06%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 2 September 2014.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -12 1174 £50,000 -9.09% 117
South East -4 778 £43,500 -3.33% 75
North West +43 286 £47,500 +5.55% 35
Yorkshire -28 252 £43,500 +8.75% 30
East of England -16 224 £42,975 +14.60% 34
South West 0 210 £34,500 -18.82% 29
West Midlands -25 171 £55,000 +13.40% 28
East Midlands -19 112 £39,000 -4.29% 13
North East -14 26 £60,000 +33.33% 2
Midlands +3 3 £55,000 +10.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2961 (45.36%) ITIL
2 1755 (26.88%) Finance
3 1388 (21.26%) Service Management
4 1317 (20.17%) Windows
5 1260 (19.30%) Project Management
6 1205 (18.46%) SLA
7 1199 (18.37%) Microsoft
8 858 (13.14%) MS Excel
9 789 (12.09%) Degree
10 773 (11.84%) SQL
11 730 (11.18%) Change Management
12 630 (9.65%) Oracle
13 590 (9.04%) PRINCE2
14 586 (8.98%) ITIL Certification
15 564 (8.64%) Active Directory
16 544 (8.33%) Linux
17 539 (8.26%) MS Office
17 539 (8.26%) Telecoms
18 511 (7.83%) Incident Management
19 505 (7.74%) VMware
20 495 (7.58%) Stakeholder Management
21 475 (7.28%) Continuous Improvement
22 466 (7.14%) SQL Server
23 413 (6.33%) Cisco
24 402 (6.16%) Retail
25 395 (6.05%) UNIX
26 392 (6.00%) Mentoring
27 390 (5.97%) Citrix
28 378 (5.79%) Windows Server 2008
29 366 (5.61%) Java

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 317 (4.86%) MS Exchange
2 263 (4.03%) SharePoint
3 176 (2.70%) Apache
4 147 (2.25%) IIS
5 139 (2.13%) Exchange Server 2010
6 116 (1.78%) Exchange Server 2003
7 94 (1.44%) Exchange Server 2007
8 92 (1.41%) Tomcat
9 90 (1.38%) Lync
10 73 (1.12%) WebSphere
11 50 (0.77%) Blackberry Enterprise Server
12 49 (0.75%) SharePoint 2010
13 47 (0.72%) CMS
14 44 (0.67%) WebLogic
15 35 (0.54%) Exchange Server 2013
16 33 (0.51%) SharePoint 2013
17 29 (0.44%) Oracle HTTP Server
18 28 (0.43%) WebSphere Application Server
18 28 (0.43%) OpenStack
19 24 (0.37%) Lotus Domino
Applications
1 858 (13.14%) MS Excel
2 539 (8.26%) MS Office
3 137 (2.10%) MS PowerPoint
4 91 (1.39%) MS Visio
5 77 (1.18%) MS Project
6 26 (0.40%) Spreadsheet
7 12 (0.18%) Photoshop
8 7 (0.11%) InfoPath
9 6 (0.092%) Adobe Illustrator
10 5 (0.077%) Adobe Captivate
10 5 (0.077%) SPSS
11 3 (0.046%) InDesign
12 2 (0.031%) Mingle
13 1 (0.015%) PowerPivot
Business Applications
1 64 (0.98%) Dynamics CRM
2 46 (0.70%) Oracle EBS
3 38 (0.58%) Oracle Applications
4 36 (0.55%) Oracle EBS R12
5 31 (0.47%) Dynamics GP
6 29 (0.44%) Oracle HRMS
7 26 (0.40%) Oracle CRM
7 26 (0.40%) SAP FI/CO
7 26 (0.40%) SAP FI
7 26 (0.40%) SAP CO
7 26 (0.40%) Remedy ITSM
8 25 (0.38%) Oracle Payroll
8 25 (0.38%) Agresso
9 15 (0.23%) Oracle ERP
10 14 (0.21%) Oracle SCM
10 14 (0.21%) RMDS
10 14 (0.21%) Dynamics AX
11 13 (0.20%) Google Analytics
11 13 (0.20%) Magento
12 12 (0.18%) 3000 Xtra
Cloud Services
1 160 (2.45%) SaaS
2 136 (2.08%) Office 365
3 90 (1.38%) Microsoft Azure
4 41 (0.63%) IaaS
5 40 (0.61%) Amazon AWS
6 29 (0.44%) Cloud Computing
7 27 (0.41%) Amazon EC2
8 26 (0.40%) PaaS
9 24 (0.37%) Google Apps
10 19 (0.29%) SuccessFactors
10 19 (0.29%) Taleo
11 8 (0.12%) Amazon S3
12 5 (0.077%) ElastiCache
12 5 (0.077%) Amazon ElastiCache
13 2 (0.031%) IBM SmartCloud
13 2 (0.031%) GitHub
Communications & Networking
1 346 (5.30%) Firewall
2 271 (4.15%) Internet
3 269 (4.12%) DNS
4 268 (4.11%) WAN
5 258 (3.95%) LAN
6 252 (3.86%) SAN
7 246 (3.77%) TCP/IP
8 172 (2.63%) VPN
9 163 (2.50%) DHCP
10 162 (2.48%) Wireless
11 123 (1.88%) MPLS
12 86 (1.32%) VoIP
13 83 (1.27%) NAS
14 67 (1.03%) Network Security
14 67 (1.03%) HTTP
15 66 (1.01%) Ethernet
16 62 (0.95%) Unified Communications
17 59 (0.90%) SMTP
18 58 (0.89%) SSL
19 57 (0.87%) Intranet
Database & Business Intelligence
1 466 (7.14%) SQL Server
2 135 (2.07%) Oracle Database
3 113 (1.73%) Relational Database
4 111 (1.70%) SQL Server 2008
5 103 (1.58%) SQL Server Integration Services
6 102 (1.56%) Data Warehouse
7 97 (1.49%) MySQL
8 79 (1.21%) SQL Server Reporting Services
9 63 (0.97%) PostgreSQL
10 59 (0.90%) SQL Server Analysis Services
11 51 (0.78%) DB2
12 48 (0.74%) Data Mining
13 46 (0.70%) Oracle Database 11g
14 41 (0.63%) SQL Server 2005
15 37 (0.57%) Crystal Reports
16 36 (0.55%) SQL Server 2012
17 26 (0.40%) NoSQL
17 26 (0.40%) Oracle Reports
18 23 (0.35%) Oracle Database 10g
19 20 (0.31%) SAP BW
Development Applications
1 85 (1.30%) JIRA
2 68 (1.04%) Subversion
3 64 (0.98%) Team Foundation Server
4 44 (0.67%) Visual Studio
5 40 (0.61%) Git (software)
6 37 (0.57%) Jenkins
7 31 (0.47%) Selenium
8 20 (0.31%) JUnit
8 20 (0.31%) Eclipse
9 19 (0.29%) Maven
10 16 (0.25%) NUnit
11 13 (0.20%) TeamCity
12 11 (0.17%) Oracle Forms
12 11 (0.17%) JMeter
12 11 (0.17%) Toad
13 10 (0.15%) SQL Server Management Studio (SSMS)
14 9 (0.14%) MSI
15 8 (0.12%) WebDriver
16 7 (0.11%) Atlassian Bamboo
16 7 (0.11%) TestComplete
General
1 1755 (26.88%) Finance
2 539 (8.26%) Telecoms
3 402 (6.16%) Retail
4 343 (5.25%) Banking
5 297 (4.55%) Marketing
6 250 (3.83%) Legal
7 121 (1.85%) Law
8 92 (1.41%) Advertising
9 89 (1.36%) Billing
10 86 (1.32%) Back Office
11 71 (1.09%) Front Office
12 67 (1.03%) Publishing
13 60 (0.92%) German Language
14 57 (0.87%) Manufacturing
15 55 (0.84%) Financial Institution
16 53 (0.81%) Investment Banking
17 42 (0.64%) Games
18 35 (0.54%) Local Government
19 29 (0.44%) French Language
20 28 (0.43%) Retail Banking
Job Titles
1 1426 (21.84%) Service Manager
2 946 (14.49%) Delivery Manager
3 890 (13.63%) Analyst
4 875 (13.40%) Services Delivery Manager
5 329 (5.04%) Architect
6 326 (4.99%) Consultant
7 306 (4.69%) Support Analyst
8 303 (4.64%) Project Manager
9 274 (4.20%) Team Leader
10 230 (3.52%) Applications Support
11 199 (3.05%) Service Analyst
12 188 (2.88%) Support Engineer
13 187 (2.86%) Senior Manager
14 184 (2.82%) Developer
15 182 (2.79%) Technical Manager
16 180 (2.76%) IT Services Manager
17 166 (2.54%) Business Analyst
18 162 (2.48%) Infrastructure Manager
19 157 (2.41%) Administrator
20 144 (2.21%) Solutions Architect
Libraries, Frameworks & Software Standards
1 240 (3.68%) .NET
2 157 (2.41%) XML
3 136 (2.08%) HTML
4 128 (1.96%) Web Services
5 100 (1.53%) Middleware
6 78 (1.19%) CSS
7 66 (1.01%) ASP.NET
8 59 (0.90%) jQuery
9 47 (0.72%) .NET Framework
10 36 (0.55%) HTML5
11 31 (0.47%) SOAP
12 29 (0.44%) J2EE
12 29 (0.44%) LAMP
13 25 (0.38%) Spring
13 25 (0.38%) EDI
13 25 (0.38%) JMS
13 25 (0.38%) Oracle Fusion
14 22 (0.34%) Application Packaging
15 20 (0.31%) WCF
16 19 (0.29%) Ajax
Miscellaneous
1 359 (5.50%) Management Information System
2 164 (2.51%) Computer Science
3 125 (1.91%) Blackberry
4 104 (1.59%) Statistics
4 104 (1.59%) Enterprise Software
5 92 (1.41%) Open Source
5 92 (1.41%) PMI
6 75 (1.15%) CMDB
7 73 (1.12%) Mathematics
8 67 (1.03%) Replication
9 62 (0.95%) Clustering
10 61 (0.93%) Video Conferencing
11 60 (0.92%) NHS
12 43 (0.66%) Mainframe
13 40 (0.61%) Foreign Exchange (FX)
13 40 (0.61%) EPoS
14 36 (0.55%) CLARiiON
15 34 (0.52%) PKI
16 32 (0.49%) Equities
17 30 (0.46%) FMCG
Operating Systems
1 1317 (20.17%) Windows
2 544 (8.33%) Linux
3 395 (6.05%) UNIX
4 378 (5.79%) Windows Server 2008
5 327 (5.01%) Windows 7
6 288 (4.41%) Windows Server 2003
7 169 (2.59%) Windows Server 2012
8 138 (2.11%) Windows XP
9 106 (1.62%) Red Hat Enterprise Linux
10 97 (1.49%) Solaris
11 73 (1.12%) CentOS
12 45 (0.69%) Windows Phone
12 45 (0.69%) Windows 8
13 43 (0.66%) Apple iOS
14 42 (0.64%) Android
15 37 (0.57%) Windows Phone 8
16 36 (0.55%) HPUX
17 30 (0.46%) Mac OS X
18 29 (0.44%) AIX
18 29 (0.44%) Windows 2000 Server
Processes & Methodologies
1 2961 (45.36%) ITIL
2 1388 (21.26%) Service Management
3 1260 (19.30%) Project Management
4 730 (11.18%) Change Management
5 590 (9.04%) PRINCE2
6 511 (7.83%) Incident Management
7 495 (7.58%) Stakeholder Management
8 475 (7.28%) Continuous Improvement
9 392 (6.00%) Mentoring
10 356 (5.45%) CRM
11 350 (5.36%) ITSM
12 345 (5.28%) Problem Management
13 300 (4.60%) Line Management
14 261 (4.00%) Release Management
15 259 (3.97%) Supplier Management
16 247 (3.78%) Coaching
17 234 (3.58%) Performance Management
18 222 (3.40%) Business Development
19 221 (3.39%) Risk Management
20 205 (3.14%) Root Cause Analysis
Programming Languages
1 773 (11.84%) SQL
2 366 (5.61%) Java
3 124 (1.90%) C#
4 116 (1.78%) JavaScript
4 116 (1.78%) C
5 89 (1.36%) PowerShell
6 88 (1.35%) T-SQL
7 81 (1.24%) Bash Shell
8 79 (1.21%) Python
9 72 (1.10%) Perl
10 67 (1.03%) VB
11 60 (0.92%) PL/SQL
12 59 (0.90%) PHP
13 40 (0.61%) VBScript
14 39 (0.60%) Ruby
15 32 (0.49%) VBA
16 26 (0.40%) Shell Script
16 26 (0.40%) VB6
17 19 (0.29%) C++
18 16 (0.25%) ABAP
Qualifications
1 789 (12.09%) Degree
2 586 (8.98%) ITIL Certification
3 321 (4.92%) Microsoft Certification
4 312 (4.78%) Security Cleared
5 211 (3.23%) Cisco Certification
6 182 (2.79%) MCSE
7 155 (2.37%) SC Cleared
8 146 (2.24%) CCNA
9 135 (2.07%) PMI Certification
10 134 (2.05%) MCITP
11 114 (1.75%) MCP
12 97 (1.49%) ISEB
13 76 (1.16%) ITIL Foundation Certificate
14 75 (1.15%) CCNP
15 70 (1.07%) MCSA
16 69 (1.06%) PRINCE2 Certification
17 63 (0.97%) HND
18 61 (0.93%) MCTS
19 51 (0.78%) CISSP
20 48 (0.74%) PMP
Quality Assurance & Compliance
1 1205 (18.46%) SLA
2 220 (3.37%) QA
3 196 (3.00%) ISO/IEC 27001
4 130 (1.99%) ISO 9001
5 98 (1.50%) PCI DSS
6 60 (0.92%) COBIT
7 22 (0.34%) ISO 8583
8 19 (0.29%) Sarbanes-Oxley
9 17 (0.26%) ISO 14001
10 16 (0.25%) ISO 9000
11 6 (0.092%) Data Quality
12 5 (0.077%) ISO/IEC 20000
13 3 (0.046%) GPG13
13 3 (0.046%) EMIR
13 3 (0.046%) Dodd-Frank
13 3 (0.046%) Basel II
13 3 (0.046%) BS15000
13 3 (0.046%) TickIT
14 2 (0.031%) HL7
14 2 (0.031%) Basel III
System Software
1 564 (8.64%) Active Directory
2 276 (4.23%) VMware Infrastructure
3 105 (1.61%) Hyper-V
3 105 (1.61%) XenApp
4 64 (0.98%) vSphere
5 52 (0.80%) XenDesktop
6 38 (0.58%) NDS
7 31 (0.47%) vCloud
8 30 (0.46%) Oracle RMAN
8 30 (0.46%) Microsoft App-V
9 26 (0.40%) Terminal Services
10 22 (0.34%) NFS
10 22 (0.34%) Oracle RAC
11 19 (0.29%) MetaFrame
12 18 (0.28%) XenServer
13 17 (0.26%) Citrix Presentation Server
14 16 (0.25%) VMware ESXi
15 15 (0.23%) Microsoft Virtual Server
16 14 (0.21%) Terminal Server
16 14 (0.21%) VMware ESX
Systems Management
1 158 (2.42%) SCCM
2 112 (1.72%) SCOM
3 93 (1.42%) Nagios
4 81 (1.24%) Backup Exec
5 60 (0.92%) WSUS
6 59 (0.90%) Puppet
7 52 (0.80%) Tivoli
8 47 (0.72%) Opscode Chef
9 40 (0.61%) OpenView
10 35 (0.54%) NetBackup
11 34 (0.52%) Norton AntiVirus
12 27 (0.41%) Data Guard
13 26 (0.40%) ZABBIX
14 25 (0.38%) Zenoss
15 18 (0.28%) HP NNM
16 13 (0.20%) Foglight
16 13 (0.20%) SolarWinds Orion
16 13 (0.20%) SCVMM
17 12 (0.18%) Graylog2
18 11 (0.17%) Cisco IPCC
Vendors
1 1199 (18.37%) Microsoft
2 630 (9.65%) Oracle
3 505 (7.74%) VMware
4 413 (6.33%) Cisco
5 390 (5.97%) Citrix
6 280 (4.29%) HP
7 258 (3.95%) SAP
8 149 (2.28%) IBM
9 123 (1.88%) Remedy
10 119 (1.82%) Red Hat
11 95 (1.46%) Symantec
12 89 (1.36%) Juniper
13 85 (1.30%) NetApp
14 84 (1.29%) EMC
15 72 (1.10%) Dell
16 71 (1.09%) CheckPoint
17 69 (1.06%) TIBCO
18 64 (0.98%) F5
19 61 (0.93%) ServiceNow
20 53 (0.81%) Sun
London
Esum
Salary: From £65,000 to £75,000 per annum + Bonus + Bens
Posted: 1 hour ago
Peterborough, Cambridgeshire
Kelway Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 1 hour ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus
Posted: 1 hour ago
West Sussex
ARC IT Recruitment Ltd
Posted: 1 hour ago
Guildford, Surrey
Ideal Training
Salary: £25000 - £32000 per annum + great commssion structure
Posted: 2 hours ago
Sheffield, South Yorkshire
Harvey Nash plc
Salary: £40000 - £45000 per annum + Flexible Benefits Package
Posted: 2 hours ago
Andover, Hampshire
Steria
Salary: Up to £50,000 per annum Flexible Benefits
Posted: 4 hours ago
London
Verticality Ltd
Salary: £70000 to £80000 per annum - 20% Bonus + £7K Car + Outstanding B
Posted: 4 hours ago
City, London
Pioneer Search
Salary: £55000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 5 hours ago
Swindon, Wiltshire
Experis Ltd
Salary: £60000.00 - £65000.00 per annum
Posted: 5 hours ago
City, London
ReThink Recruitment
Salary: £70000.00 - £80000.00 per annum + bonus + benefits
Posted: 5 hours ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: 6 hours ago
West London
Digitech Resourcing Ltd
Salary: From £50,000 to £65,000 per annum
Posted: 6 hours ago
City, London
Connectus
Salary: £50000 - £60000 per annum
Posted: 6 hours ago
Cambridgeshire
Experis Ltd
Salary: £70000.00 per annum
Posted: 7 hours ago
Chertsey, Surrey
F5 Networks
Salary: Competitive
Posted: 7 hours ago
London
Harvey Nash plc
Salary: £38000 - £43000 per annum + Benefits
Posted: 7 hours ago
London
TVT Search Ltd
Salary: From £80,000 to £90,000 per annum
Posted: 23 hours ago
London
TVT Search Ltd
Salary: From £80,000 to £90,000 per annum
Posted: 23 hours ago
Slough, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £58000.00 per annum + Excellent
Posted: 23 hours ago