The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 83 91 81
Rank change year-on-year
+8 -10
Permanent jobs citing Service Delivery 3344 3193 3278
As % of all permanent IT jobs located in England 3.27% 2.98% 3.30%
As % of the Processes & Methodologies category 3.84% 3.60% 4.04%
Number of salaries quoted 2552 2387 2530
Average salary £48,325 £47,500 £47,500
Average salary % change year-on-year
+1.73% -
90% offered a salary of more than £28,000 £27,000 £28,000
10% offered a salary of more than £72,500 £73,000 £75,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86980 88764 81227
As % of all permanent IT jobs located in England 85.08% 82.85% 81.69%
Number of salaries quoted 72449 71450 67160
Average salary £50,000 £49,000 £47,500
Average salary % change year-on-year
+2.04% +3.15%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the England region.

Service Delivery Salary Trend in England

Service Delivery
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Delivery across the England region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in England

Service Delivery
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 1233 £57,500 +15.00% 121
South East -12 652 £42,500 -2.29% 63
North West +11 309 £45,000 - 33
Yorkshire +12 274 £45,000 +2.27% 21
South West +17 267 £42,500 +22.30% 37
East of England +17 261 £50,000 +11.11% 37
West Midlands +13 205 £49,500 -10.00% 15
East Midlands +6 122 £35,282 -10.67% 14
North East -17 14 £44,500 -27.34% 4
Midlands -8 8 £50,000 -9.09% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 28 August 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 2939 (44.56%) ITIL
2 1743 (26.43%) Finance
3 1444 (21.89%) Service Management
4 1374 (20.83%) Windows
5 1251 (18.97%) Microsoft
6 1239 (18.78%) Project Management
7 1207 (18.30%) SLA
8 821 (12.45%) MS Excel
9 817 (12.39%) Degree
10 782 (11.86%) SQL
11 739 (11.20%) VMware
12 715 (10.84%) Change Management
13 675 (10.23%) PRINCE2
14 655 (9.93%) Cisco
15 640 (9.70%) Agile Software Development
16 599 (9.08%) ITIL Certification
17 589 (8.93%) Oracle
18 585 (8.87%) Analytical Skills
19 569 (8.63%) Active Directory
20 563 (8.54%) Incident Management
21 556 (8.43%) Continuous Improvement
21 556 (8.43%) Linux
22 550 (8.34%) Stakeholder Management
22 550 (8.34%) Data Centre
23 521 (7.90%) Problem Management
24 497 (7.53%) Management Information System
25 481 (7.29%) SQL Server
26 472 (7.16%) Retail
27 466 (7.06%) VMware Infrastructure
28 448 (6.79%) MS Office

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 28 August 2015, IT jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 282 (4.28%) MS Exchange
2 220 (3.34%) SharePoint
3 149 (2.26%) IIS
4 137 (2.08%) Apache
5 134 (2.03%) Exchange Server 2010
6 104 (1.58%) Lync
7 96 (1.46%) Tomcat
8 73 (1.11%) Exchange Server 2013
9 68 (1.03%) WebSphere
10 67 (1.02%) Exchange Server 2007
11 44 (0.67%) Blackberry Enterprise Server
12 43 (0.65%) Exchange Server 2003
13 32 (0.49%) OpenStack
14 30 (0.45%) Oracle HTTP Server
15 29 (0.44%) CMS
16 28 (0.42%) WebLogic
17 22 (0.33%) JBoss
18 20 (0.30%) NetWeaver
18 20 (0.30%) SharePoint 2013
18 20 (0.30%) Node.js
Applications
1 821 (12.45%) MS Excel
2 448 (6.79%) MS Office
3 119 (1.80%) MS PowerPoint
4 112 (1.70%) MS Project
5 61 (0.92%) MS Visio
6 17 (0.26%) Spreadsheet
7 10 (0.15%) Photoshop
8 5 (0.076%) FastStats
9 4 (0.061%) Adobe Captivate
9 4 (0.061%) Adobe Creative Suite
10 3 (0.045%) ProjectWise
10 3 (0.045%) AutoCAD
11 2 (0.030%) Adobe Illustrator
11 2 (0.030%) InDesign
11 2 (0.030%) SPSS
11 2 (0.030%) Adobe After Effects
12 1 (0.015%) InfoPath
12 1 (0.015%) GIMP
12 1 (0.015%) Adobe Premiere
12 1 (0.015%) CATIA
Business Applications
1 36 (0.55%) SAP SM
1 36 (0.55%) Oracle EBS
1 36 (0.55%) Oracle Applications
2 33 (0.50%) Dynamics CRM
3 29 (0.44%) Remedy ITSM
4 23 (0.35%) SAP ERP
4 23 (0.35%) Oracle ERP
5 22 (0.33%) Oracle EBS R12
6 15 (0.23%) Oracle HRMS
6 15 (0.23%) Oracle Payroll
6 15 (0.23%) Oracle Financials
7 14 (0.21%) Summit
8 13 (0.20%) SAP CO
8 13 (0.20%) SAP Oil and Gas
8 13 (0.20%) SAP FI/CO
8 13 (0.20%) SAP FI
8 13 (0.20%) SAP HR
9 11 (0.17%) assyst
9 11 (0.17%) RMDS
9 11 (0.17%) Sentinel
Cloud Services
1 164 (2.49%) SaaS
2 98 (1.49%) Office 365
3 66 (1.00%) Microsoft Azure
4 65 (0.99%) IaaS
5 57 (0.86%) Amazon AWS
6 47 (0.71%) PaaS
7 34 (0.52%) Cloud Computing
8 11 (0.17%) Mimecast
9 7 (0.11%) Amazon EC2
9 7 (0.11%) Amazon S3
10 6 (0.091%) Route 53
10 6 (0.091%) Amazon ELB
10 6 (0.091%) Basecamp
10 6 (0.091%) Dropbox
11 5 (0.076%) Heroku
12 3 (0.045%) Taleo
13 2 (0.030%) Google Analytics
13 2 (0.030%) Google Apps
13 2 (0.030%) GitHub
13 2 (0.030%) iPaaS
Communications & Networking
1 385 (5.84%) WAN
1 385 (5.84%) Firewall
2 358 (5.43%) LAN
3 249 (3.78%) SAN
4 241 (3.65%) Internet
5 235 (3.56%) DNS
6 227 (3.44%) TCP/IP
7 208 (3.15%) VoIP
8 202 (3.06%) VPN
9 192 (2.91%) DHCP
10 191 (2.90%) MPLS
11 170 (2.58%) Wireless
12 134 (2.03%) BGP
13 130 (1.97%) OSPF
14 121 (1.83%) Network Security
15 106 (1.61%) Cisco ASA
16 98 (1.49%) NAS
17 94 (1.43%) Cisco Nexus
18 76 (1.15%) Intranet
19 62 (0.94%) HTTP
Database & Business Intelligence
1 481 (7.29%) SQL Server
2 152 (2.30%) Relational Database
3 127 (1.93%) MySQL
4 122 (1.85%) Oracle Database
5 81 (1.23%) SQL Server 2008
6 73 (1.11%) Oracle Database 11g
7 67 (1.02%) SQL Server Reporting Services
8 59 (0.89%) SQL Server 2012
9 57 (0.86%) SQL Server Integration Services
10 55 (0.83%) Data Warehouse
11 53 (0.80%) SQL Server 2005
12 45 (0.68%) Crystal Reports
13 41 (0.62%) RDBMS
13 41 (0.62%) BusinessObjects
14 40 (0.61%) Big Data
15 38 (0.58%) Oracle Reports
16 37 (0.56%) DB2
16 37 (0.56%) SQL Server Analysis Services
17 33 (0.50%) Hadoop
18 31 (0.47%) Oracle Database 10g
Development Applications
1 49 (0.74%) JIRA
2 45 (0.68%) Visual Studio
3 35 (0.53%) Git (software)
4 34 (0.52%) NUnit
5 26 (0.39%) MSTest
5 26 (0.39%) Maven
5 26 (0.39%) Selenium
6 24 (0.36%) Jenkins
7 22 (0.33%) Team Foundation Server
8 15 (0.23%) Eclipse
9 14 (0.21%) Subversion
10 13 (0.20%) JUnit
10 13 (0.20%) MSI
11 11 (0.17%) HP UFT
11 11 (0.17%) AdminStudio
11 11 (0.17%) Ant
12 10 (0.15%) Toad
13 9 (0.14%) Oracle Forms
13 9 (0.14%) InstallShield
14 7 (0.11%) FitNesse
General
1 1743 (26.43%) Finance
2 472 (7.16%) Retail
3 445 (6.75%) Telecoms
4 433 (6.56%) Banking
5 227 (3.44%) Marketing
6 197 (2.99%) Manufacturing
7 185 (2.80%) Legal
8 164 (2.49%) Law
9 128 (1.94%) Front Office
10 112 (1.70%) Back Office
11 81 (1.23%) Billing
12 76 (1.15%) Financial Institution
13 66 (1.00%) Investment Banking
14 51 (0.77%) Advertising
15 49 (0.74%) Publishing
16 27 (0.41%) Electronics
16 27 (0.41%) Local Government
17 26 (0.39%) French Language
18 25 (0.38%) German Language
18 25 (0.38%) Games
Job Titles
1 1442 (21.86%) Service Manager
2 1017 (15.42%) Delivery Manager
3 951 (14.42%) Services Delivery Manager
4 818 (12.40%) Analyst
5 335 (5.08%) Project Manager
6 280 (4.24%) Support Engineer
7 276 (4.18%) Consultant
8 248 (3.76%) Applications Support
9 246 (3.73%) Support Analyst
10 228 (3.46%) Team Leader
11 220 (3.34%) Architect
12 208 (3.15%) IT Services Manager
13 183 (2.77%) Administrator
14 178 (2.70%) Technical Manager
15 168 (2.55%) Senior Manager
16 156 (2.37%) Developer
17 150 (2.27%) Network Engineer
18 139 (2.11%) Business Analyst
19 138 (2.09%) Service Analyst
20 112 (1.70%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 325 (4.93%) .NET
2 152 (2.30%) HTML
3 134 (2.03%) XML
4 131 (1.99%) Middleware
5 130 (1.97%) Web Services
6 106 (1.61%) CSS
7 99 (1.50%) jQuery
8 98 (1.49%) ASP.NET
9 83 (1.26%) J2EE
10 55 (0.83%) SOAP
11 48 (0.73%) XSLT
11 48 (0.73%) REST
12 42 (0.64%) Oracle Fusion
13 39 (0.59%) AngularJS
14 37 (0.56%) Software Packaging
14 37 (0.56%) .NET Framework
15 34 (0.52%) WCF
16 32 (0.49%) FIX Protocol
16 32 (0.49%) Application Packaging
17 30 (0.45%) COM
Miscellaneous
1 585 (8.87%) Analytical Skills
2 550 (8.34%) Data Centre
3 497 (7.53%) Management Information System
4 221 (3.35%) Computer Science
5 114 (1.73%) Statistics
6 97 (1.47%) Enterprise Software
7 95 (1.44%) Life Science
8 77 (1.17%) Mathematics
8 77 (1.17%) Replication
9 75 (1.14%) Blackberry
10 69 (1.05%) Clustering
11 60 (0.91%) FMCG
12 56 (0.85%) User Experience
13 53 (0.80%) PMI
13 53 (0.80%) NHS
14 51 (0.77%) Foreign Exchange (FX)
15 50 (0.76%) Video Conferencing
16 45 (0.68%) Hedge funds
17 43 (0.65%) Mobile App
18 39 (0.59%) GIS
Operating Systems
1 1374 (20.83%) Windows
2 556 (8.43%) Linux
3 416 (6.31%) UNIX
4 389 (5.90%) Windows Server 2008
5 314 (4.76%) Windows Server 2012
6 287 (4.35%) Windows 7
7 234 (3.55%) Windows Server 2003
8 125 (1.90%) Windows 8
9 119 (1.80%) Windows XP
10 98 (1.49%) Red Hat Enterprise Linux
11 96 (1.46%) Solaris
12 47 (0.71%) Android
13 46 (0.70%) AIX
14 44 (0.67%) CentOS
15 33 (0.50%) zOS
16 30 (0.45%) Apple iOS
17 27 (0.41%) Windows Vista
17 27 (0.41%) Mac OS X
18 21 (0.32%) Ubuntu
19 20 (0.30%) SUSE Linux Enterprise Server
Processes & Methodologies
1 2939 (44.56%) ITIL
2 1444 (21.89%) Service Management
3 1239 (18.78%) Project Management
4 715 (10.84%) Change Management
5 675 (10.23%) PRINCE2
6 640 (9.70%) Agile Software Development
7 563 (8.54%) Incident Management
8 556 (8.43%) Continuous Improvement
9 550 (8.34%) Stakeholder Management
10 521 (7.90%) Problem Management
11 402 (6.09%) Mentoring
12 369 (5.59%) Line Management
13 349 (5.29%) ITSM
14 318 (4.82%) People Management
15 282 (4.28%) Risk Management
16 272 (4.12%) CRM
17 259 (3.93%) Root Cause Analysis
18 256 (3.88%) Coaching
19 253 (3.84%) Supplier Management
20 251 (3.81%) Disaster Recovery
Programming Languages
1 782 (11.86%) SQL
2 360 (5.46%) Java
3 210 (3.18%) JavaScript
4 180 (2.73%) C#
5 142 (2.15%) PowerShell
6 128 (1.94%) C
7 123 (1.86%) Perl
8 122 (1.85%) T-SQL
9 119 (1.80%) Python
10 91 (1.38%) PL/SQL
11 64 (0.97%) Bash Shell
12 58 (0.88%) PHP
13 49 (0.74%) VBA
14 48 (0.73%) Shell Script
15 41 (0.62%) VB
16 36 (0.55%) C++
17 31 (0.47%) Ruby
18 21 (0.32%) Jython
19 20 (0.30%) VB.NET
20 17 (0.26%) VBScript
Qualifications
1 817 (12.39%) Degree
2 599 (9.08%) ITIL Certification
3 386 (5.85%) Security Cleared
4 342 (5.18%) Cisco Certification
5 296 (4.49%) Microsoft Certification
6 217 (3.29%) SC Cleared
7 188 (2.85%) CCNA
8 187 (2.84%) CCNP
9 177 (2.68%) MCSE
10 127 (1.93%) PRINCE2 Certification
11 115 (1.74%) MCP
12 114 (1.73%) PMI Certification
13 93 (1.41%) MCSA
14 92 (1.39%) DV Cleared
15 75 (1.14%) PRINCE2 Practitioner
16 71 (1.08%) PMP
17 66 (1.00%) ITIL Foundation Certificate
18 63 (0.96%) ISEB
19 62 (0.94%) VMware Certified Professional (VCP)
20 61 (0.92%) CCIE
Quality Assurance & Compliance
1 1207 (18.30%) SLA
2 209 (3.17%) QA
3 140 (2.12%) ISO/IEC 27001
4 70 (1.06%) COBIT
5 62 (0.94%) PCI DSS
6 58 (0.88%) ISO 9001
7 32 (0.49%) Sarbanes-Oxley
8 19 (0.29%) PMBOK
9 9 (0.14%) P3O
9 9 (0.14%) ISO 14001
10 8 (0.12%) ISO 9000
10 8 (0.12%) Solvency II
11 7 (0.11%) JSP 440
11 7 (0.11%) ISO/IEC 20000
12 6 (0.091%) HL7
12 6 (0.091%) Data Quality
13 3 (0.045%) Section 508
13 3 (0.045%) EMIR
13 3 (0.045%) Dodd-Frank
13 3 (0.045%) WCAG
System Software
1 569 (8.63%) Active Directory
2 466 (7.06%) VMware Infrastructure
3 130 (1.97%) Hyper-V
4 116 (1.76%) XenApp
5 82 (1.24%) vSphere
6 57 (0.86%) VMware ESX
7 40 (0.61%) Microsoft App-V
7 40 (0.61%) Oracle RAC
8 28 (0.42%) XenDesktop
9 27 (0.41%) IMail Server
10 24 (0.36%) Terminal Server
11 23 (0.35%) Terminal Services
12 22 (0.33%) XenServer
13 20 (0.30%) VirtualBox
14 19 (0.29%) EMC RecoverPoint
15 16 (0.24%) VMware Server
15 16 (0.24%) NFS
15 16 (0.24%) Apache ZooKeeper
16 15 (0.23%) VMware ESXi
17 14 (0.21%) ISA Server
Systems Management
1 212 (3.21%) SCCM
2 81 (1.23%) Puppet
3 59 (0.89%) SCOM
4 47 (0.71%) Opscode Chef
5 29 (0.44%) Nagios
6 26 (0.39%) Backup Exec
7 25 (0.38%) Tivoli
8 24 (0.36%) Symantec Enterprise Vault
9 21 (0.32%) Cisco CUCM
9 21 (0.32%) HP Quality Center
10 19 (0.29%) WSUS
11 18 (0.27%) EMC NetWorker
11 18 (0.27%) Systems Management Server (SMS)
12 17 (0.26%) Oracle RMAN
12 17 (0.26%) NetBackup
12 17 (0.26%) Vagrant
13 16 (0.24%) Oracle Identity Management
14 15 (0.23%) Data Guard
14 15 (0.23%) ZABBIX
15 14 (0.21%) Cisco UCCX
Vendors
1 1251 (18.97%) Microsoft
2 739 (11.20%) VMware
3 655 (9.93%) Cisco
4 589 (8.93%) Oracle
5 424 (6.43%) Citrix
6 288 (4.37%) SAP
7 266 (4.03%) HP
8 183 (2.77%) IBM
9 180 (2.73%) Juniper
10 160 (2.43%) F5
11 142 (2.15%) NetApp
12 137 (2.08%) CheckPoint
13 121 (1.83%) Red Hat
14 109 (1.65%) ServiceNow
15 85 (1.29%) Remedy
16 83 (1.26%) Dell
17 76 (1.15%) EMC
18 69 (1.05%) Avaya
18 69 (1.05%) Apple
19 65 (0.99%) Symantec
South West
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £35000 - £45000 Per Annum Benefits
Posted: 1 hour ago
Brentwood, Essex
IFDS
Salary: Competitive
Posted: Yesterday
Staines, Middlesex
Manifestly Important
Salary: From £60,000 to £65,000 per annum + Car Allowance + Bonus + Life + Pen
Posted: Yesterday
Worthing, West Sussex
ARC IT Recruitment Ltd
Salary: £35000 Per Annum Plus Benefits
Posted: Yesterday
Leeds, West Yorkshire
ARC IT Recruitment Ltd
Salary: £25000 - £35000 Per Annum
Posted: Yesterday
London
ARC IT Recruitment Ltd
Posted: Yesterday
London
ARC IT Recruitment Ltd
Posted: Yesterday
South West London
First Point
Salary: £35000.00 - £45000.00 per annum
Posted: Yesterday
South West London
First Point
Salary: £40000.00 - £45000.00 per annum
Posted: Yesterday
East London
THE RACING POST
Salary: dependent on experience)
Posted: Yesterday
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday
Hertfordshire
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: Yesterday
East Riding
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: Yesterday
Stevenage, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
Hitchin, Hertfordshire
Senitor Associates
Salary: £40000 per annum
Posted: Yesterday
London
Lorien Resourcing
Posted: Yesterday
Wiltshire
Experis Ltd
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £45,000 - £65,000 + Car, Bonus, Other Benefits
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £70,000 - £90,000 + car allowance + bonus + flexible benefits
Posted: 2 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £34000 per annum + £ neg+bens
Posted: 2 days ago