The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Administrator
Rank 828 873 835
Rank change year-on-year
+45 -38
Permanent jobs requiring a Help Desk Administrator 26 16 21
As % of all permanent IT jobs located in England 0.026% 0.015% 0.021%
As % of the Job Titles category 0.028% 0.015% 0.022%
Number of salaries quoted 19 15 21
Average salary £22,500 £20,000 £19,000
Average salary % change year-on-year
+12.50% +5.26%
90% offered a salary of more than £19,400 £18,800 £13,500
10% offered a salary of more than £42,500 £36,700 £25,000
UK excluding London average salary £22,000 £20,000 £15,750
% change year-on-year
+10.00% +26.98%
Help Desk Administrator
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Administrator
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in England

Help Desk Administrator
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator across the England region.

Help Desk Administrator Salary Trend in England

Help Desk Administrator
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Administrator across the England region over the 3 months to 22 May 2015.

Help Desk Administrator Salary Histogram in England

Help Desk Administrator
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +63 22 £42,500 +25.92%
East of England +9 3 £22,000 +10.00%
South East +2 1 £16,250 -35.64%
Help Desk Administrator
UK

Help Desk Administrator
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 15 (48.39%) Microsoft
2 14 (45.16%) MS Office
3 12 (38.71%) ITIL
3 12 (38.71%) Configuration Management
4 11 (35.48%) SLA
4 11 (35.48%) Windows
4 11 (35.48%) MS Excel
5 9 (29.03%) ISO 9001
5 9 (29.03%) Lotus
5 9 (29.03%) Service Management
5 9 (29.03%) Finance
5 9 (29.03%) IBM Notes
5 9 (29.03%) Banking
5 9 (29.03%) International Banking
6 7 (22.58%) Active Directory
7 6 (19.35%) Linux
8 5 (16.13%) SharePoint
8 5 (16.13%) Legal
8 5 (16.13%) Computer Science
8 5 (16.13%) Back Office
9 3 (9.68%) Big Data
9 3 (9.68%) Supply Chain Management
9 3 (9.68%) Asset Management
10 2 (6.45%) Time Management
10 2 (6.45%) Windows 7
10 2 (6.45%) Wi-Fi
10 2 (6.45%) Terminal Services
10 2 (6.45%) TCP/IP
10 2 (6.45%) Citrix
10 2 (6.45%) Avaya

Help Desk Administrator
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (29.03%) IBM Notes
2 5 (16.13%) SharePoint
3 1 (3.23%) MS Exchange
Applications
1 14 (45.16%) MS Office
2 11 (35.48%) MS Excel
3 1 (3.23%) MS Visio
Communications & Networking
1 2 (6.45%) Wi-Fi
1 2 (6.45%) TCP/IP
1 2 (6.45%) LAN
1 2 (6.45%) WAN
Database & Business Intelligence
1 3 (9.68%) Big Data
General
1 9 (29.03%) Finance
1 9 (29.03%) Banking
1 9 (29.03%) International Banking
2 5 (16.13%) Legal
2 5 (16.13%) Back Office
Miscellaneous
1 5 (16.13%) Computer Science
2 1 (3.23%) Handset
2 1 (3.23%) Statistics
Operating Systems
1 11 (35.48%) Windows
2 6 (19.35%) Linux
3 2 (6.45%) Windows 7
4 1 (3.23%) Windows Server 2003
4 1 (3.23%) Apple iOS
4 1 (3.23%) Android
4 1 (3.23%) Windows Server 2008
4 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 12 (38.71%) ITIL
1 12 (38.71%) Configuration Management
2 9 (29.03%) Service Management
3 3 (9.68%) Supply Chain Management
3 3 (9.68%) Asset Management
4 2 (6.45%) Time Management
5 1 (3.23%) ERP
5 1 (3.23%) Business Continuity
5 1 (3.23%) Network Management
5 1 (3.23%) Problem Management
5 1 (3.23%) Content Management
Programming Languages
1 1 (3.23%) C
Qualifications
1 1 (3.23%) Degree
Quality Assurance & Compliance
1 11 (35.48%) SLA
2 9 (29.03%) ISO 9001
System Software
1 7 (22.58%) Active Directory
2 2 (6.45%) Terminal Services
Vendors
1 15 (48.39%) Microsoft
2 9 (29.03%) Lotus
3 2 (6.45%) Citrix
3 2 (6.45%) Avaya