The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 860 849 855
Rank change year-on-year
-11 +6
Permanent jobs requiring a Help Desk Administrator 6 15 14
As % of all permanent IT jobs located in England 0.006% 0.015% 0.013%
As % of the Job Titles category 0.006% 0.015% 0.013%
Number of salaries quoted 6 12 14
Average salary £16,500 £22,250 £22,000
Average salary % change year-on-year
-25.84% +1.13%
UK excluding London average salary £16,500 £22,750 £21,000
% change year-on-year
-27.47% +8.33%
Help Desk Administrator
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Administrator
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in England

Help Desk Administrator
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator across the England region.

Help Desk Administrator Salary Trend in England

Help Desk Administrator
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +12 6 £16,500 -15.38%
Help Desk Administrator
UK

Help Desk Administrator
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 28 (77.78%) MS Office
2 27 (75.00%) Microsoft
3 23 (63.89%) MS Excel
4 22 (61.11%) Windows
5 18 (50.00%) Active Directory
6 15 (41.67%) Time Management
7 12 (33.33%) Asset Management
8 11 (30.56%) Degree
9 8 (22.22%) Finance
10 7 (19.44%) Manufacturing
10 7 (19.44%) Retail
10 7 (19.44%) C
10 7 (19.44%) Analytical Skills
10 7 (19.44%) Mathematics
10 7 (19.44%) ITIL
10 7 (19.44%) E-Commerce
11 6 (16.67%) Configuration Management
12 5 (13.89%) Big Data
12 5 (13.89%) Windows 7
12 5 (13.89%) SLA
13 4 (11.11%) MS Exchange
13 4 (11.11%) Software Licensing
13 4 (11.11%) Windows XP
13 4 (11.11%) MS PowerPoint
14 3 (8.33%) Citrix
14 3 (8.33%) Avaya
15 2 (5.56%) Lotus
15 2 (5.56%) Business Objects
15 2 (5.56%) Adobe
15 2 (5.56%) Symantec

Help Desk Administrator
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) MS Exchange
2 2 (5.56%) Blackberry Enterprise Server
2 2 (5.56%) IBM Notes
2 2 (5.56%) Lotus Domino
2 2 (5.56%) SharePoint
3 1 (2.78%) SharePoint 2010
3 1 (2.78%) SharePoint 2013
Applications
1 28 (77.78%) MS Office
2 23 (63.89%) MS Excel
3 4 (11.11%) MS PowerPoint
4 1 (2.78%) MS Visio
Communications & Networking
1 1 (2.78%) LAN
1 1 (2.78%) WAN
1 1 (2.78%) Intranet
Database & Business Intelligence
1 5 (13.89%) Big Data
2 1 (2.78%) SQL Server
General
1 8 (22.22%) Finance
2 7 (19.44%) Manufacturing
2 7 (19.44%) Retail
3 1 (2.78%) Pharmaceutical
Miscellaneous
1 7 (19.44%) Mathematics
1 7 (19.44%) Analytical Skills
2 2 (5.56%) iPhone
2 2 (5.56%) iPad
2 2 (5.56%) Blackberry
3 1 (2.78%) Management Information System
3 1 (2.78%) Handset
3 1 (2.78%) Computer Science
3 1 (2.78%) Kindle
Operating Systems
1 22 (61.11%) Windows
2 5 (13.89%) Windows 7
3 4 (11.11%) Windows XP
4 2 (5.56%) Mac OS X
4 2 (5.56%) Windows Mobile
4 2 (5.56%) Android
4 2 (5.56%) Linux
Processes & Methodologies
1 15 (41.67%) Time Management
2 12 (33.33%) Asset Management
3 7 (19.44%) ITIL
3 7 (19.44%) E-Commerce
4 6 (16.67%) Configuration Management
5 4 (11.11%) Software Licensing
6 2 (5.56%) Performance Management
7 1 (2.78%) Data Entry
7 1 (2.78%) Continuous Improvement
7 1 (2.78%) Software Deployment
7 1 (2.78%) Workflow
7 1 (2.78%) Migration
7 1 (2.78%) Business Continuity
7 1 (2.78%) Incident Management
Programming Languages
1 7 (19.44%) C
2 2 (5.56%) SQL
Qualifications
1 11 (30.56%) Degree
2 1 (2.78%) SC Cleared
2 1 (2.78%) Security Cleared
2 1 (2.78%) HND
Quality Assurance & Compliance
1 5 (13.89%) SLA
2 1 (2.78%) ISO 9001
System Software
1 18 (50.00%) Active Directory
2 1 (2.78%) Hyper-V
Systems Management
1 2 (5.56%) Norton AntiVirus
1 2 (5.56%) Backup Exec
1 2 (5.56%) Symantec Enterprise Vault
2 1 (2.78%) SCCM
Vendors
1 27 (75.00%) Microsoft
2 3 (8.33%) Citrix
2 3 (8.33%) Avaya
3 2 (5.56%) Lotus
3 2 (5.56%) Adobe
3 2 (5.56%) Business Objects
3 2 (5.56%) Symantec
3 2 (5.56%) Sophos
3 2 (5.56%) Orchard
3 2 (5.56%) Spiceworks
4 1 (2.78%) VMware
4 1 (2.78%) Remedy
4 1 (2.78%) Cisco
4 1 (2.78%) Apple