The table below looks at the statistics for the Help Desk Administrator role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Administrator in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Administrator
Rank 856 848 882
Rank change year-on-year
-8 +34
Permanent jobs requiring a Help Desk Administrator 32 5 7
As % of all permanent IT jobs located in England 0.029% 0.005% 0.006%
As % of the Job Titles category 0.031% 0.005% 0.007%
Number of salaries quoted 22 5 6
Average salary £20,000 £25,000 £18,500
Average salary % change year-on-year
-20.00% +35.13%
90% offered a salary of more than £19,000 £17,800 £14,500
10% offered a salary of more than £32,500 £28,200 £28,250
UK excluding London average salary £20,000 £23,500 £16,000
% change year-on-year
-14.89% +46.87%
Help Desk Administrator
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
102569 93780 105055
As % of all permanent IT jobs located in England 94.38% 94.22% 95.25%
Number of salaries quoted 83761 78507 90409
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Administrator
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Administrator in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Administrator Jobs Demand Trend in England

Help Desk Administrator
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Administrator across the England region.

Help Desk Administrator Salary Trend in England

Help Desk Administrator
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Administrator across the England region over the 3 months to 29 August 2014.

Help Desk Administrator Salary Histogram in England

Help Desk Administrator
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Administrator within the England region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England - 19 £20,000 - 1
London +3 6 £32,500 +30.00% 2
South East -18 4 £19,250 -18.08%
South West - 2 £18,000 - 1
East Midlands - 2 £21,000 -
Help Desk Administrator
UK

Help Desk Administrator
Top 30 Related IT Skills in England

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title.

1 36 (76.60%) Windows
2 27 (57.45%) MS Office
3 25 (53.19%) Microsoft
4 21 (44.68%) Active Directory
5 20 (42.55%) Windows 7
6 17 (36.17%) MS Excel
7 16 (34.04%) Citrix
8 13 (27.66%) Avaya
8 13 (27.66%) Windows XP
9 9 (19.15%) Asset Management
9 9 (19.15%) Time Management
10 8 (17.02%) Degree
10 8 (17.02%) Finance
11 6 (12.77%) Legal
11 6 (12.77%) Manufacturing
11 6 (12.77%) Retail
11 6 (12.77%) SLA
11 6 (12.77%) C
11 6 (12.77%) E-Commerce
11 6 (12.77%) Mathematics
12 4 (8.51%) Management Information System
13 3 (6.38%) Symantec
13 3 (6.38%) Backup Exec
13 3 (6.38%) Norton AntiVirus
13 3 (6.38%) Sophos
13 3 (6.38%) Blackberry
13 3 (6.38%) Blackberry Enterprise Server
13 3 (6.38%) Adobe
13 3 (6.38%) Lotus
13 3 (6.38%) Mac OS X

Help Desk Administrator
Top Related IT Skills in England by Category

For the 6 months to 29 August 2014, IT jobs across the England region that cited Help Desk Administrator in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Administrator in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.38%) IBM Notes
1 3 (6.38%) Lotus Domino
1 3 (6.38%) Blackberry Enterprise Server
2 2 (4.26%) SharePoint
2 2 (4.26%) MS Exchange
Applications
1 27 (57.45%) MS Office
2 17 (36.17%) MS Excel
3 3 (6.38%) MS PowerPoint
Business Applications
1 1 (2.13%) Maximo
Communications & Networking
1 1 (2.13%) LAN
1 1 (2.13%) VoIP
1 1 (2.13%) WAN
1 1 (2.13%) DHCP
1 1 (2.13%) TCP/IP
1 1 (2.13%) DNS
General
1 8 (17.02%) Finance
2 6 (12.77%) Legal
2 6 (12.77%) Manufacturing
2 6 (12.77%) Retail
3 1 (2.13%) Pharmaceutical
Miscellaneous
1 6 (12.77%) Mathematics
2 4 (8.51%) Management Information System
3 3 (6.38%) Blackberry
3 3 (6.38%) iPhone
3 3 (6.38%) iPad
4 1 (2.13%) Computer Science
Operating Systems
1 36 (76.60%) Windows
2 20 (42.55%) Windows 7
3 13 (27.66%) Windows XP
4 3 (6.38%) Mac OS X
4 3 (6.38%) Windows Mobile
4 3 (6.38%) Android
4 3 (6.38%) Linux
Processes & Methodologies
1 9 (19.15%) Time Management
1 9 (19.15%) Asset Management
2 6 (12.77%) E-Commerce
3 3 (6.38%) ITIL
4 2 (4.26%) Incident Management
4 2 (4.26%) Service Management
4 2 (4.26%) Performance Management
5 1 (2.13%) Data Entry
5 1 (2.13%) Continuous Improvement
5 1 (2.13%) Service Delivery
5 1 (2.13%) Change Management
5 1 (2.13%) Workflow
Programming Languages
1 6 (12.77%) C
2 1 (2.13%) SQL
Qualifications
1 8 (17.02%) Degree
2 1 (2.13%) SC Cleared
2 1 (2.13%) Security Cleared
2 1 (2.13%) MCP
2 1 (2.13%) HND
2 1 (2.13%) A+ Certification
Quality Assurance & Compliance
1 6 (12.77%) SLA
System Software
1 21 (44.68%) Active Directory
2 1 (2.13%) Citrix Presentation Server
2 1 (2.13%) Hyper-V
2 1 (2.13%) XenApp
2 1 (2.13%) XenDesktop
Systems Management
1 3 (6.38%) Norton AntiVirus
1 3 (6.38%) Backup Exec
1 3 (6.38%) Symantec Enterprise Vault
2 1 (2.13%) SCCM
Vendors
1 25 (53.19%) Microsoft
2 16 (34.04%) Citrix
3 13 (27.66%) Avaya
4 3 (6.38%) Lotus
4 3 (6.38%) Adobe
4 3 (6.38%) Symantec
4 3 (6.38%) Sophos
4 3 (6.38%) Spiceworks
5 2 (4.26%) Business Objects
5 2 (4.26%) Orchard
5 2 (4.26%) Remedy
6 1 (2.13%) HP
6 1 (2.13%) Apple
6 1 (2.13%) VMware
City of London
Progressive Recruitment
Salary: £30000 per annum + competitive
Posted: 2 days ago
Cheltenham, Gloucestershire
Amsys
Salary: Up to £18,000 per annum +pension,life assurance and 50% staff discount
Posted: 3 days ago
Norwich
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum
Posted: 11 days ago
London
Progressive Recruitment
Salary: £30000 - £358000 per annum + competitive
Posted: 14 days ago