The table below looks at the statistics for CRM skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 62 60 69
Rank change year-on-year
-2 +9
Permanent jobs citing CRM 4297 4129 4149
As % of all permanent IT jobs located in England 4.02% 4.14% 3.79%
As % of the Processes & Methodologies category 4.89% 5.10% 4.79%
Number of salaries quoted 3474 3427 3508
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £29,000 £28,000 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87806 81031 86649
As % of all permanent IT jobs located in England 82.09% 81.19% 79.25%
Number of salaries quoted 70747 67265 73911
Average salary £48,500 £47,500 £46,500
Average salary % change year-on-year
+2.10% +2.15%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the England region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in England

CRM
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the England region.

CRM Salary Trend in England

CRM
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing CRM across the England region over the 3 months to 19 September 2014.

CRM Salary Histogram in England

CRM
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 1987 £55,000 +4.76% 347
South East +2 964 £45,000 - 144
West Midlands +23 305 £42,500 - 73
North West -3 299 £36,750 -2.00% 58
East of England -17 265 £45,000 +5.88% 46
Yorkshire -25 172 £39,250 +9.02% 38
South West -46 150 £40,000 +14.28% 30
East Midlands -1 108 £40,857 +8.95% 26
North East +17 47 £33,500 -18.29% 11
Midlands -3 4 £57,500 -20.68%
CRM
UK

CRM
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 2474 (26.78%) Microsoft
2 2376 (25.72%) SQL
3 2206 (23.88%) Dynamics CRM
4 2035 (22.03%) .NET
5 1904 (20.61%) Marketing
6 1869 (20.23%) Finance
7 1666 (18.03%) SQL Server
8 1602 (17.34%) MS Excel
9 1460 (15.80%) Agile Software Development
10 1407 (15.23%) C#
11 1394 (15.09%) Degree
12 1329 (14.38%) Project Management
13 1306 (14.14%) Oracle
14 1246 (13.49%) Salesforce.com
15 1214 (13.14%) SharePoint
16 1127 (12.20%) Business Intelligence
17 1092 (11.82%) ERP
18 1076 (11.65%) Analytical Skills
19 1049 (11.35%) SAP
20 1032 (11.17%) HTML
21 1023 (11.07%) JavaScript
22 938 (10.15%) E-Commerce
23 910 (9.85%) Windows
24 840 (9.09%) Java
25 775 (8.39%) ASP.NET
26 736 (7.97%) Analytics
27 667 (7.22%) Business Analysis
28 666 (7.21%) MS Office
29 661 (7.15%) Retail
30 650 (7.04%) PRINCE2

CRM
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 1214 (13.14%) SharePoint
2 231 (2.50%) CMS
3 228 (2.47%) BizTalk Server
4 200 (2.16%) SAS
4 200 (2.16%) IIS
5 181 (1.96%) MS Exchange
6 158 (1.71%) SharePoint 2013
7 117 (1.27%) SharePoint 2010
8 102 (1.10%) Drupal
9 100 (1.08%) Lync
10 93 (1.01%) Apache
11 88 (0.95%) Exchange Server 2010
12 85 (0.92%) SharePoint Server
13 84 (0.91%) Oracle Workflow
14 79 (0.86%) Tomcat
15 71 (0.77%) Umbraco
16 63 (0.68%) WebSphere
17 54 (0.58%) Exchange Server 2007
18 52 (0.56%) WordPress
19 43 (0.47%) NetWeaver
Applications
1 1602 (17.34%) MS Excel
2 666 (7.21%) MS Office
3 211 (2.28%) MS PowerPoint
4 195 (2.11%) MS Project
5 146 (1.58%) MS Visio
6 111 (1.20%) SPSS
7 66 (0.71%) Photoshop
8 54 (0.58%) PowerPivot
9 46 (0.50%) FastStats
10 29 (0.31%) Adobe Illustrator
11 23 (0.25%) Spreadsheet
12 17 (0.18%) InfoPath
13 15 (0.16%) InDesign
14 8 (0.087%) Stata
15 5 (0.054%) Acrobat
16 3 (0.032%) Fireworks
16 3 (0.032%) Mingle
16 3 (0.032%) OmniGraffle
17 2 (0.022%) Final Cut Pro
17 2 (0.022%) QuarkXPress
Business Applications
1 2206 (23.88%) Dynamics CRM
2 367 (3.97%) SAP CRM
3 219 (2.37%) Oracle CRM
4 201 (2.18%) Oracle EBS
5 190 (2.06%) Dynamics AX
6 182 (1.97%) Magento
7 132 (1.43%) Dynamics NAV
8 112 (1.21%) Google Analytics
9 99 (1.07%) Oracle EBS R12
10 93 (1.01%) SAP SD
11 80 (0.87%) Oracle ERP
12 65 (0.70%) Dynamics GP
13 58 (0.63%) SAP FI/CO
13 58 (0.63%) SAP CO
13 58 (0.63%) SAP FI
14 50 (0.54%) Sage 200
15 47 (0.51%) Oracle Applications
16 41 (0.44%) SAP MM
17 35 (0.38%) SalesLogix
17 35 (0.38%) SAP ERP
Cloud Services
1 441 (4.77%) SaaS
2 111 (1.20%) Office 365
3 100 (1.08%) Microsoft Azure
4 97 (1.05%) Cloud Computing
5 79 (0.86%) Force.com
6 66 (0.71%) PaaS
7 41 (0.44%) Amazon AWS
8 36 (0.39%) IaaS
9 15 (0.16%) Responsys
10 11 (0.12%) Google Apps
11 10 (0.11%) Heroku
12 9 (0.097%) Taleo
13 5 (0.054%) SuccessFactors
14 3 (0.032%) Amazon EC2
15 2 (0.022%) Basecamp
16 1 (0.011%) MailChimp
16 1 (0.011%) GitHub
16 1 (0.011%) Amazon S3
Communications & Networking
1 260 (2.81%) Internet
2 132 (1.43%) Intranet
3 129 (1.40%) Firewall
4 123 (1.33%) DNS
5 120 (1.30%) TCP/IP
6 115 (1.24%) LAN
7 100 (1.08%) WAN
8 91 (0.98%) Wireless
9 81 (0.88%) VoIP
10 77 (0.83%) SAN
11 68 (0.74%) VPN
12 61 (0.66%) DHCP
13 57 (0.62%) SMS
14 47 (0.51%) HTTP
15 43 (0.47%) MPLS
16 42 (0.45%) Wi-Fi
17 38 (0.41%) Extranet
18 37 (0.40%) PBX
19 36 (0.39%) NAS
20 35 (0.38%) LDAP
Database & Business Intelligence
1 1666 (18.03%) SQL Server
2 640 (6.93%) SQL Server Reporting Services
3 501 (5.42%) SQL Server Integration Services
4 484 (5.24%) Data Warehouse
5 313 (3.39%) MySQL
6 283 (3.06%) SQL Server 2008
7 277 (3.00%) Relational Database
8 275 (2.98%) SQL Server Analysis Services
9 213 (2.31%) Data Mining
10 198 (2.14%) Oracle BI EE
11 182 (1.97%) Oracle Database
12 135 (1.46%) SAP BW
13 134 (1.45%) Big Data
14 120 (1.30%) SQL Server 2012
15 99 (1.07%) QlikView
16 90 (0.97%) Crystal Reports
17 89 (0.96%) SQL Server 2005
18 87 (0.94%) OLAP
19 75 (0.81%) Oracle Reports
19 75 (0.81%) RDBMS
Development Applications
1 273 (2.95%) Visual Studio
2 178 (1.93%) Team Foundation Server
3 113 (1.22%) JIRA
4 109 (1.18%) Subversion
5 91 (0.98%) Eclipse
6 55 (0.60%) Selenium
7 50 (0.54%) Git (software)
8 36 (0.39%) TeamCity
9 35 (0.38%) QuickTest Pro
10 30 (0.32%) NetBeans
11 27 (0.29%) NUnit
11 27 (0.29%) Oracle Forms
11 27 (0.29%) JUnit
12 26 (0.28%) Toad
12 26 (0.28%) Talend Open Studio
13 25 (0.27%) SQL Server Management Studio (SSMS)
14 23 (0.25%) Dreamweaver
14 23 (0.25%) Maven
15 22 (0.24%) ERwin
15 22 (0.24%) WebDriver
General
1 1904 (20.61%) Marketing
2 1869 (20.23%) Finance
3 661 (7.15%) Retail
4 632 (6.84%) Telecoms
5 440 (4.76%) Advertising
6 331 (3.58%) Billing
7 247 (2.67%) Banking
8 208 (2.25%) Manufacturing
9 204 (2.21%) Legal
10 151 (1.63%) Law
11 145 (1.57%) Back Office
12 134 (1.45%) Front Office
13 129 (1.40%) Publishing
14 126 (1.36%) Pharmaceutical
15 110 (1.19%) German Language
16 88 (0.95%) French Language
17 75 (0.81%) Games
18 57 (0.62%) Automotive
19 55 (0.60%) Investment Banking
20 39 (0.42%) Multimedia
Job Titles
1 1982 (21.45%) Developer
2 1836 (19.87%) Analyst
3 1157 (12.52%) Consultant
4 821 (8.89%) Business Analyst
5 742 (8.03%) Architect
6 673 (7.28%) Project Manager
7 458 (4.96%) CRM Developer
8 427 (4.62%) .NET Developer
9 384 (4.16%) Solutions Architect
10 312 (3.38%) CRM Consultant
11 299 (3.24%) CRM Analyst
12 275 (2.98%) C# Developer
13 268 (2.90%) Dynamics CRM Developer
14 266 (2.88%) Applications Support
15 257 (2.78%) Support Analyst
16 241 (2.61%) Microsoft Developer
17 239 (2.59%) CRM Manager
18 231 (2.50%) Senior Developer
19 213 (2.31%) C# .NET Developer
20 193 (2.09%) Senior Analyst
Libraries, Frameworks & Software Standards
1 2035 (22.03%) .NET
2 1032 (11.17%) HTML
3 775 (8.39%) ASP.NET
4 624 (6.75%) CSS
5 538 (5.82%) XML
6 531 (5.75%) Web Services
7 366 (3.96%) jQuery
8 317 (3.43%) WCF
9 313 (3.39%) HTML5
10 293 (3.17%) SOAP
11 201 (2.18%) Ajax
12 197 (2.13%) .NET Framework
13 174 (1.88%) ASP.NET MVC
14 164 (1.78%) Middleware
15 157 (1.70%) WPF
16 132 (1.43%) COM
17 128 (1.39%) REST
18 114 (1.23%) CSS3
19 107 (1.16%) JSON
20 106 (1.15%) Silverlight
Miscellaneous
1 1076 (11.65%) Analytical Skills
2 367 (3.97%) Management Information System
3 344 (3.72%) Computer Science
4 307 (3.32%) Social Media
5 247 (2.67%) Enterprise Software
6 211 (2.28%) User Experience
7 195 (2.11%) Mobile App
8 136 (1.47%) Mathematics
9 106 (1.15%) Statistics
10 102 (1.10%) Open Source
11 95 (1.03%) Data Integration
12 72 (0.78%) FMCG
13 58 (0.63%) EPoS
14 51 (0.55%) N-Tier
15 50 (0.54%) Digital Media
16 48 (0.52%) PMI
17 46 (0.50%) Taxonomies
18 45 (0.49%) Blog
19 44 (0.48%) Client/Server
20 39 (0.42%) E-Learning
Operating Systems
1 910 (9.85%) Windows
2 333 (3.60%) Linux
3 233 (2.52%) UNIX
4 222 (2.40%) Apple iOS
5 209 (2.26%) Windows Server 2008
6 152 (1.65%) Windows Server 2003
7 120 (1.30%) Windows 7
8 115 (1.24%) Windows Server 2012
9 105 (1.14%) Android
10 89 (0.96%) Windows XP
11 58 (0.63%) Windows 8
12 19 (0.21%) Windows Vista
13 16 (0.17%) Solaris
14 15 (0.16%) Windows 2000
15 14 (0.15%) Windows 2000 Server
16 11 (0.12%) AIX
17 10 (0.11%) Debian
18 9 (0.097%) Red Hat Enterprise Linux
19 6 (0.065%) Mac OS X
20 5 (0.054%) CentOS
Processes & Methodologies
1 1460 (15.80%) Agile Software Development
2 1329 (14.38%) Project Management
3 1127 (12.20%) Business Intelligence
4 1092 (11.82%) ERP
5 938 (10.15%) E-Commerce
6 736 (7.97%) Analytics
7 667 (7.22%) Business Analysis
8 650 (7.04%) PRINCE2
9 636 (6.88%) ITIL
10 590 (6.39%) Stakeholder Management
11 512 (5.54%) Scrum
12 487 (5.27%) Migration
13 465 (5.03%) OO
14 394 (4.26%) Data Modelling
15 377 (4.08%) Business Development
16 374 (4.05%) MVC
17 372 (4.03%) Data Management
18 362 (3.92%) Service Delivery
19 353 (3.82%) Workflow
20 352 (3.81%) SOA
Programming Languages
1 2376 (25.72%) SQL
2 1407 (15.23%) C#
3 1023 (11.07%) JavaScript
4 840 (9.09%) Java
5 404 (4.37%) PHP
6 353 (3.82%) T-SQL
7 252 (2.73%) VB.NET
8 155 (1.68%) C
9 142 (1.54%) PL/SQL
10 130 (1.41%) ABAP
10 130 (1.41%) VB
11 112 (1.21%) VBA
12 103 (1.11%) Apex Code
13 101 (1.09%) Python
14 91 (0.98%) C++
15 87 (0.94%) PowerShell
16 64 (0.69%) VBScript
17 59 (0.64%) Perl
18 55 (0.60%) Ruby
19 43 (0.47%) Shell Script
Qualifications
1 1394 (15.09%) Degree
2 296 (3.20%) Microsoft Certification
3 230 (2.49%) Security Cleared
4 150 (1.62%) PMI Certification
5 112 (1.21%) SC Cleared
6 105 (1.14%) PMP
7 98 (1.06%) PRINCE2 Certification
8 84 (0.91%) ITIL Certification
9 82 (0.89%) ISEB
10 80 (0.87%) MCITP
11 79 (0.86%) MCSE
12 64 (0.69%) MCTS
13 54 (0.58%) Cisco Certification
14 52 (0.56%) MCP
14 52 (0.56%) PRINCE2 Practitioner
15 46 (0.50%) MCSA
16 39 (0.42%) CCNA
17 37 (0.40%) MBA
18 23 (0.25%) CCA
18 23 (0.25%) CCNP
Quality Assurance & Compliance
1 326 (3.53%) QA
2 264 (2.86%) SLA
3 102 (1.10%) Data Quality
4 51 (0.55%) ISO 9001
5 50 (0.54%) ISO/IEC 27001
6 27 (0.29%) PCI DSS
7 22 (0.24%) COBIT
8 18 (0.19%) ISO 14001
9 17 (0.18%) ISO/IEC 17799
10 11 (0.12%) Sarbanes-Oxley
11 7 (0.076%) HL7
12 5 (0.054%) AIFMD
13 2 (0.022%) EMIR
13 2 (0.022%) MiFID
14 1 (0.011%) GAAP
14 1 (0.011%) 21 CFR Part 11
14 1 (0.011%) ISO 9000
14 1 (0.011%) P3O
System Software
1 305 (3.30%) Active Directory
2 107 (1.16%) VMware Infrastructure
3 83 (0.90%) Hyper-V
4 24 (0.26%) VMware ESX
4 24 (0.26%) vSphere
5 23 (0.25%) XenApp
6 14 (0.15%) Oracle RAC
7 13 (0.14%) XenServer
7 13 (0.14%) XenDesktop
8 12 (0.13%) VMware ESXi
9 9 (0.097%) HDFS
10 8 (0.087%) vCloud
10 8 (0.087%) Forefront TMG
10 8 (0.087%) Terminal Services
10 8 (0.087%) ISA Server
11 7 (0.076%) Oracle RMAN
11 7 (0.076%) IMail Server
12 6 (0.065%) Terminal Server
13 5 (0.054%) Microsoft App-V
14 4 (0.043%) RHEV
Systems Management
1 60 (0.65%) SCCM
2 53 (0.57%) SCOM
2 53 (0.57%) HP Quality Center
3 18 (0.19%) Symantec Enterprise Vault
4 17 (0.18%) NetBackup
5 15 (0.16%) SCVMM
5 15 (0.16%) HP SIM
6 14 (0.15%) Norton AntiVirus
7 12 (0.13%) Puppet
8 11 (0.12%) Data Guard
9 9 (0.097%) Opscode Chef
10 8 (0.087%) Oracle Enterprise Manager
11 7 (0.076%) Nagios
11 7 (0.076%) Backup Exec
11 7 (0.076%) Red Hat Satellite
11 7 (0.076%) Red Hat Spacewalk
11 7 (0.076%) Cryoserver
12 6 (0.065%) Cisco CUCM
12 6 (0.065%) Oracle Identity Management
12 6 (0.065%) WSUS
Vendors
1 2474 (26.78%) Microsoft
2 1306 (14.14%) Oracle
3 1246 (13.49%) Salesforce.com
4 1049 (11.35%) SAP
5 432 (4.68%) Siebel
6 237 (2.57%) Business Objects
7 236 (2.55%) Sage
8 185 (2.00%) Google
9 179 (1.94%) VMware
10 162 (1.75%) JD Edwards
11 132 (1.43%) Citrix
12 122 (1.32%) Cisco
13 116 (1.26%) Informatica
14 109 (1.18%) IBM
15 102 (1.10%) Adobe
16 100 (1.08%) HP
17 73 (0.79%) NetSuite
18 71 (0.77%) Tableau
19 65 (0.70%) Hyperion
20 63 (0.68%) Cognos
Staffordshire
Aston Carter
Salary: £25000 - £35000 per annum + Bonus & Benefits
Posted: 3 hours ago
London
Maclean Moore Consulting
Salary: From £65,000 to £85,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 5 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £80000 per annum + benefits
Posted: 8 hours ago
Brentford, Middlesex
Understanding Recruitment
Salary: £55000 - £60000 per annum + Benefits
Posted: 8 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £38000 - £42000 per annum + Benefits
Posted: 9 hours ago
North London
Understanding Recruitment
Salary: £30000 - £32000 per annum + health, pension
Posted: 9 hours ago
City, London
Understanding Recruitment
Salary: £37000 - £40000 per annum + Benefits
Posted: 11 hours ago
Guildford, Surrey
Yoh
Posted: Yesterday
Luton, Bedfordshire
Lumesse
Salary: bonus + benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £40000 - £60000 per annum + Benefits + Bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Erin Associates
Salary: £40000 - £41000 per annum + Benefits
Posted: Yesterday
Alfreton, Derbyshire
Senitor Associates
Salary: £23000 - £27000 per annum + pension, stability
Posted: Yesterday
London
Lawrence Harvey Enterprise
Salary: £50000 - £62500 per annum + Bonus
Posted: Yesterday
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: Yesterday
London
FIRST POINT IT RESOURCING
Salary: £40000 - £52000 per annum + Bonus, training, progression
Posted: 2 days ago
Slough, Berkshire
Circle Recruitment
Salary: £18000 - £22000 per annum + bens + commission
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £65000 - £100000 per annum + bens + car + bonus
Posted: 2 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £35000 - £45000 per annum + part-time hours
Posted: 2 days ago
St. Albans, Hertfordshire
Maclean Moore Consulting
Salary: From £60,000 to £80,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 2 days ago
City, London
Lawrence Harvey Enterprise
Salary: £45000.00 - £52000.00 per annum + Bonus
Posted: 2 days ago