The first table below looks at the demand for the Senior Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Senior Technical Support Analyst
Rank 824 859 845
Rank change year-on-year
+35 -14
Permanent jobs requiring a Senior Technical Support Analyst 20 10 17
As % of all permanent IT jobs located in England 0.020% 0.009% 0.014%
As % of the Job Titles category 0.021% 0.009% 0.015%
Number of salaries quoted 10 10 13
Average salary £47,250 £40,000 £28,000
Average salary % change year-on-year
+18.12% +42.85%
90% offered a salary of more than £35,500 £35,000 £21,000
10% offered a salary of more than £52,000 £55,000 £57,500
UK excluding London average salary £36,000 £40,000 £30,000
% change year-on-year
-10.00% +33.33%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
96088 107696 114482
As % of all permanent IT jobs located in England 94.37% 95.02% 94.23%
Number of salaries quoted 80815 93104 97727
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Senior Technical Support Analyst Jobs Demand Trend

Senior Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst across the England region.

England Senior Technical Support Analyst Salary Trend

Senior Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior Technical Support Analyst across the England region over the 3 months to 19 June 2013.

England Senior Technical Support Analyst Salary Histogram

Senior Technical Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
East Midlands +16 8 - -
London +43 7 £50,000 -9.09%
West Midlands - 3 £35,500 -
South East +10 2 £47,500 +18.75%
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 22 (78.57%) Windows
2 13 (46.43%) UNIX
3 9 (32.14%) Windows Server 2008
4 8 (28.57%) iSeries
4 8 (28.57%) MS Exchange
4 8 (28.57%) OS/400
4 8 (28.57%) AS400
4 8 (28.57%) Windows Server 2003
5 7 (25.00%) Blackberry
5 7 (25.00%) Blackberry Enterprise Server
6 6 (21.43%) DNS
6 6 (21.43%) Microsoft
6 6 (21.43%) Citrix
6 6 (21.43%) NetApp
6 6 (21.43%) Exchange Server 2007
7 5 (17.86%) Banking
7 5 (17.86%) Exchange Server 2010
7 5 (17.86%) DHCP
7 5 (17.86%) ITIL
7 5 (17.86%) SQL
7 5 (17.86%) Backup Exec
8 4 (14.29%) Finance
8 4 (14.29%) VMware
8 4 (14.29%) Clearswift
8 4 (14.29%) Change Management
8 4 (14.29%) Java
8 4 (14.29%) XML
8 4 (14.29%) MS Excel
8 4 (14.29%) Foreign Exchange (FX)
8 4 (14.29%) RightFax

Senior Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (14.29%) XML
Application Platforms
1 8 (28.57%) MS Exchange
2 7 (25.00%) Blackberry Enterprise Server
3 6 (21.43%) Exchange Server 2007
4 5 (17.86%) Exchange Server 2010
5 4 (14.29%) Exchange Server 2013
6 3 (10.71%) IIS
7 1 (3.571%) SharePoint 2010
7 1 (3.571%) SharePoint
7 1 (3.571%) IBM Notes
7 1 (3.571%) Lotus Domino
Applications
1 4 (14.29%) MS Excel
2 2 (7.143%) MS Office
3 1 (3.571%) MS PowerPoint
Business Applications
1 1 (3.571%) Line 50
Communications & Networking
1 6 (21.43%) DNS
2 5 (17.86%) DHCP
3 2 (7.143%) SMTP
3 2 (7.143%) TCP/IP
3 2 (7.143%) Network Security
4 1 (3.571%) VPN
4 1 (3.571%) Firewall
General
1 5 (17.86%) Banking
2 4 (14.29%) Finance
3 1 (3.571%) Investment Banking
3 1 (3.571%) Law
Miscellaneous
1 8 (28.57%) iSeries
1 8 (28.57%) AS400
2 7 (25.00%) Blackberry
3 4 (14.29%) Foreign Exchange (FX)
3 4 (14.29%) Derivative
4 2 (7.143%) Enterprise Software
4 2 (7.143%) iPhone
5 1 (3.571%) Video Conferencing
5 1 (3.571%) Statistics
5 1 (3.571%) iPad
Operating Systems
1 22 (78.57%) Windows
2 13 (46.43%) UNIX
3 9 (32.14%) Windows Server 2008
4 8 (28.57%) OS/400
4 8 (28.57%) Windows Server 2003
5 3 (10.71%) Windows 7
5 3 (10.71%) Windows XP
6 2 (7.143%) Windows 2000
6 2 (7.143%) Windows NT
7 1 (3.571%) Linux
Processes & Methodologies
1 5 (17.86%) ITIL
2 4 (14.29%) Change Management
2 4 (14.29%) Problem Management
3 3 (10.71%) Asset Management
3 3 (10.71%) Service Delivery
4 2 (7.143%) Migration
4 2 (7.143%) MOF
4 2 (7.143%) Project Management
4 2 (7.143%) MSF
4 2 (7.143%) Investment Management
5 1 (3.571%) Incident Management
5 1 (3.571%) Knowledge Management
5 1 (3.571%) PRINCE2
5 1 (3.571%) BCP
5 1 (3.571%) Business Continuity
Programming Languages
1 5 (17.86%) SQL
2 4 (14.29%) Java
2 4 (14.29%) PowerShell
Qualifications
1 3 (10.71%) VMware Certified Professional (VCP)
1 3 (10.71%) MCITP
1 3 (10.71%) VCP4
1 3 (10.71%) VCP5
1 3 (10.71%) Microsoft Certification
1 3 (10.71%) MCSE
2 1 (3.571%) Degree
2 1 (3.571%) ISSMP
2 1 (3.571%) ITIL Certification
2 1 (3.571%) HND
Quality Assurance & Compliance
1 2 (7.143%) SLA
2 1 (3.571%) ISO/IEC 27001
2 1 (3.571%) ISO 9000
System Software
1 4 (14.29%) VMware Infrastructure
2 3 (10.71%) Hyper-V
2 3 (10.71%) XenApp
2 3 (10.71%) Active Directory
Systems Management
1 5 (17.86%) Backup Exec
2 3 (10.71%) HP SIM
2 3 (10.71%) ARCserve
2 3 (10.71%) NetBackup
3 2 (7.143%) MIMEsweeper
3 2 (7.143%) SCCM
3 2 (7.143%) SCOM
4 1 (3.571%) Norton AntiVirus
Vendors
1 6 (21.43%) Microsoft
1 6 (21.43%) Citrix
1 6 (21.43%) NetApp
2 4 (14.29%) VMware
2 4 (14.29%) Clearswift
2 4 (14.29%) RightFax
2 4 (14.29%) Trend Micro
3 3 (10.71%) CommVault
3 3 (10.71%) HP
4 1 (3.571%) Cisco
4 1 (3.571%) Sage
4 1 (3.571%) Lotus
4 1 (3.571%) Symantec