The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Senior Technical Support Analyst
Rank 856 851 865
Rank change year-on-year
-5 +14
Permanent jobs requiring a Senior Technical Support Analyst 10 13 4
As % of all permanent IT jobs located in England 0.010% 0.013% 0.004%
As % of the Job Titles category 0.010% 0.013% 0.004%
Number of salaries quoted 10 13 3
Average salary £38,000 £42,500 £37,500
Average salary % change year-on-year
-10.58% +13.33%
UK excluding London average salary £38,000 £37,000 -
% change year-on-year
+2.70% -
Senior Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in England

Senior Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst across the England region.

Senior Technical Support Analyst Salary Trend in England

Senior Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +16 7 £38,000 +4.10%
South West - 2 £30,000 - 1
London +19 1 £27,500 -59.25%
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 19 (95.00%) Windows
2 16 (80.00%) Firewall
2 16 (80.00%) Active Directory
3 14 (70.00%) Windows Server 2008
4 13 (65.00%) DHCP
4 13 (65.00%) DNS
4 13 (65.00%) VMware
5 12 (60.00%) Windows Server 2003
5 12 (60.00%) Windows Server 2012
6 11 (55.00%) SAN
6 11 (55.00%) VMware Infrastructure
7 10 (50.00%) MS Exchange
7 10 (50.00%) Exchange Server 2007
7 10 (50.00%) Exchange Server 2010
8 8 (40.00%) ITIL
8 8 (40.00%) Citrix
9 7 (35.00%) Symantec
9 7 (35.00%) McAfee
9 7 (35.00%) Microsoft
9 7 (35.00%) SonicWALL
9 7 (35.00%) Problem Management
9 7 (35.00%) VLAN
9 7 (35.00%) iSCSI
9 7 (35.00%) SQL
9 7 (35.00%) Exchange Server 2003
9 7 (35.00%) Norton AntiVirus
9 7 (35.00%) Backup Exec
9 7 (35.00%) XenApp
9 7 (35.00%) XenDesktop
10 6 (30.00%) MS Excel

Senior Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (50.00%) MS Exchange
1 10 (50.00%) Exchange Server 2007
1 10 (50.00%) Exchange Server 2010
2 7 (35.00%) Exchange Server 2003
3 3 (15.00%) Exchange Server 2013
4 2 (10.00%) IIS
5 1 (5.00%) JBoss
5 1 (5.00%) MQSeries
Applications
1 6 (30.00%) MS Excel
2 5 (25.00%) MS Office
Cloud Services
1 2 (10.00%) SaaS
Communications & Networking
1 16 (80.00%) Firewall
2 13 (65.00%) DNS
2 13 (65.00%) DHCP
3 11 (55.00%) SAN
4 7 (35.00%) VLAN
4 7 (35.00%) iSCSI
5 5 (25.00%) TCP/IP
6 3 (15.00%) ADSL
6 3 (15.00%) LAN
6 3 (15.00%) WAN
7 2 (10.00%) SMTP
7 2 (10.00%) VPN
7 2 (10.00%) HTTP
7 2 (10.00%) LDAP
7 2 (10.00%) Wireshark
8 1 (5.00%) Internet
Database & Business Intelligence
1 5 (25.00%) SQL Server
2 3 (15.00%) Relational Database
3 2 (10.00%) SQL Server 2005
3 2 (10.00%) SQL Server 2008
3 2 (10.00%) SQL Server 2012
4 1 (5.00%) RDBMS
4 1 (5.00%) InterSystems Cache
General
1 2 (10.00%) German Language
2 1 (5.00%) Finance
2 1 (5.00%) Manufacturing
2 1 (5.00%) Publishing
2 1 (5.00%) Marketing
Libraries, Frameworks & Software Standards
1 2 (10.00%) XML
2 1 (5.00%) JMS
2 1 (5.00%) HTML
2 1 (5.00%) CSS
Miscellaneous
1 4 (20.00%) Analytical Skills
2 3 (15.00%) Computer Science
3 2 (10.00%) Client/Server
4 1 (5.00%) NHS
4 1 (5.00%) Hedge funds
4 1 (5.00%) Enterprise Software
Operating Systems
1 19 (95.00%) Windows
2 14 (70.00%) Windows Server 2008
3 12 (60.00%) Windows Server 2012
3 12 (60.00%) Windows Server 2003
4 5 (25.00%) Linux
5 3 (15.00%) Windows Vista
6 2 (10.00%) Windows XP
7 1 (5.00%) Solaris
7 1 (5.00%) UNIX
Processes & Methodologies
1 8 (40.00%) ITIL
2 7 (35.00%) Problem Management
3 4 (20.00%) Business Continuity
3 4 (20.00%) Project Management
3 4 (20.00%) Disaster Recovery
4 3 (15.00%) Incident Management
4 3 (15.00%) Line Management
5 2 (10.00%) Capacity Planning
6 1 (5.00%) Performance Tuning
6 1 (5.00%) Mentoring
6 1 (5.00%) Database Tuning
6 1 (5.00%) Risk Management
6 1 (5.00%) ETL
Programming Languages
1 7 (35.00%) SQL
2 3 (15.00%) Java
2 3 (15.00%) JavaScript
3 2 (10.00%) C#
Qualifications
1 5 (25.00%) Microsoft Certification
2 3 (15.00%) A+ Certification
2 3 (15.00%) Network+ Certification
2 3 (15.00%) Degree
2 3 (15.00%) MCSA
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 16 (80.00%) Active Directory
2 11 (55.00%) VMware Infrastructure
3 7 (35.00%) XenApp
3 7 (35.00%) XenDesktop
4 4 (20.00%) Hyper-V
Systems Management
1 7 (35.00%) Norton AntiVirus
1 7 (35.00%) Backup Exec
2 4 (20.00%) WSUS
3 2 (10.00%) SCCM
3 2 (10.00%) MOM
3 2 (10.00%) Systems Management Server (SMS)
Vendors
1 13 (65.00%) VMware
2 8 (40.00%) Citrix
3 7 (35.00%) Symantec
3 7 (35.00%) McAfee
3 7 (35.00%) SonicWALL
3 7 (35.00%) Microsoft
4 4 (20.00%) Cisco
5 2 (10.00%) HP
5 2 (10.00%) Dell
6 1 (5.00%) Oracle
York
Searchability
Salary: £30000 - £40000 per annum
Posted: 3 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum + ben
Posted: 5 days ago