The statistics below represent IT jobs advertised across the England region that had Senior Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Senior Technical Support Analyst
UK / England
Rank 827 927 932
Rank change year-on-year
+100 +5
Permanent jobs requiring a Senior Technical Support Analyst 8 6 6
As % of all permanent IT jobs located in England 0.010% 0.006% 0.006%
As % of the Job Titles category 0.011% 0.007% 0.006%
Number of salaries quoted 8 6 6
Median salary £38,123 £50,000 £32,750
Median salary % change year-on-year
-23.75% +52.67%
90% offered a salary of more than £35,550 £30,750 £30,000
10% offered a salary of more than £38,236 £65,000 £37,750
UK excluding London median salary £38,000 £35,000 £30,000
% change year-on-year
+8.57% +16.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76071 92021 96267
As % of all permanent IT jobs located in England 96.34% 96.48% 96.73%
Number of salaries quoted 63569 78023 80199
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Senior Technical Support Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Senior Technical Support Analyst in the job title.

Senior Technical Support Analyst Jobs Demand Trend in England

Senior Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst across the England region.

Senior Technical Support Analyst Salary Trend in England

Senior Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +82 6 £38,123 -41.35%
West Midlands +30 1 £37,500 +7.14%
East of England - 1 £38,500 -
Senior Technical Support Analyst
UK

Senior Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 February 2017, Senior Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Technical Support Analyst in the job title.

1 11 (84.62%) Windows
2 10 (76.92%) Active Directory
2 10 (76.92%) Citrix
3 9 (69.23%) Microsoft
3 9 (69.23%) SharePoint
3 9 (69.23%) Windows Server
4 8 (61.54%) MS Excel
5 7 (53.85%) XenApp
6 6 (46.15%) Windows Server 2008
6 6 (46.15%) Office 365
6 6 (46.15%) Windows Server 2012
7 5 (38.46%) Firewall
7 5 (38.46%) VMware
7 5 (38.46%) SAN
7 5 (38.46%) NetApp
7 5 (38.46%) Windows Server 2003
7 5 (38.46%) DNS
7 5 (38.46%) Cisco
7 5 (38.46%) HP
7 5 (38.46%) DHCP
7 5 (38.46%) Zerto
7 5 (38.46%) vSphere
7 5 (38.46%) VMware Infrastructure
8 4 (30.77%) MS PowerPoint
8 4 (30.77%) Change Control
8 4 (30.77%) Skype for Business
8 4 (30.77%) High Availability
8 4 (30.77%) SharePoint 2013
8 4 (30.77%) Exchange Server 2013
8 4 (30.77%) Skype

Senior Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (69.23%) SharePoint
2 4 (30.77%) Exchange Server 2013
2 4 (30.77%) SharePoint 2013
2 4 (30.77%) Skype for Business
Applications
1 8 (61.54%) MS Excel
2 4 (30.77%) MS PowerPoint
2 4 (30.77%) MS Visio
3 1 (7.69%) MS Office
Cloud Services
1 6 (46.15%) Office 365
2 3 (23.08%) Mimecast
3 2 (15.38%) Azure Active Directory
3 2 (15.38%) Microsoft Azure
3 2 (15.38%) OneDrive
Communications & Networking
1 5 (38.46%) DHCP
1 5 (38.46%) DNS
1 5 (38.46%) Firewall
1 5 (38.46%) SAN
2 4 (30.77%) Skype
3 3 (23.08%) Internet
3 3 (23.08%) TCP/IP
4 2 (15.38%) Cisco Wireless
4 2 (15.38%) LAN
4 2 (15.38%) WAN
4 2 (15.38%) Wireless
5 1 (7.69%) VPN
Database & Business Intelligence
1 4 (30.77%) SQL Server
General
1 3 (23.08%) Telecoms
2 2 (15.38%) Finance
3 1 (7.69%) Retail
Miscellaneous
1 3 (23.08%) Analytical Skills
2 2 (15.38%) Management Information System
3 1 (7.69%) Clustering
3 1 (7.69%) Fintech
Operating Systems
1 11 (84.62%) Windows
2 9 (69.23%) Windows Server
3 6 (46.15%) Windows Server 2008
3 6 (46.15%) Windows Server 2012
4 5 (38.46%) Windows Server 2003
5 1 (7.69%) Solaris
5 1 (7.69%) Windows 10
5 1 (7.69%) Windows 7
5 1 (7.69%) Windows 8
5 1 (7.69%) Windows NT
Processes & Methodologies
1 4 (30.77%) Change Control
1 4 (30.77%) High Availability
1 4 (30.77%) Identity Management
2 3 (23.08%) ITIL
2 3 (23.08%) Service Delivery
2 3 (23.08%) Virtual Infrastructure
2 3 (23.08%) Workflow
2 3 (23.08%) Workflow Development
3 2 (15.38%) Change Management
3 2 (15.38%) Configuration Management
3 2 (15.38%) Disaster Recovery
3 2 (15.38%) Email Filtering
3 2 (15.38%) Incident Management
3 2 (15.38%) Kalman Filter
3 2 (15.38%) Technical Analysis
3 2 (15.38%) Web Filtering
4 1 (7.69%) Network Management
4 1 (7.69%) Performance Tuning
4 1 (7.69%) Process Improvement
4 1 (7.69%) Server Monitoring
Programming Languages
1 3 (23.08%) SQL
Qualifications
1 4 (30.77%) MCSE
1 4 (30.77%) Microsoft Certification
2 1 (7.69%) ITIL Certification
System Software
1 10 (76.92%) Active Directory
2 7 (53.85%) XenApp
3 5 (38.46%) VMware Infrastructure
3 5 (38.46%) vSphere
4 1 (7.69%) Hyper-V
Systems Management
1 3 (23.08%) SCCM
Vendors
1 10 (76.92%) Citrix
2 9 (69.23%) Microsoft
3 5 (38.46%) Cisco
3 5 (38.46%) HP
3 5 (38.46%) NetApp
3 5 (38.46%) VMware
3 5 (38.46%) Zerto
4 3 (23.08%) Dell
4 3 (23.08%) Meraki
4 3 (23.08%) Mitel
4 3 (23.08%) Nokia
4 3 (23.08%) SolarWinds
4 3 (23.08%) Xerox
5 2 (15.38%) Veeam
6 1 (7.69%) Oracle
6 1 (7.69%) Sun