The table below looks at the statistics for the Senior Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Senior Technical Support Analyst
Rank 868 817 880
Rank change year-on-year
-51 +63
Permanent jobs requiring a Senior Technical Support Analyst 11 17 6
As % of all permanent IT jobs located in England 0.010% 0.017% 0.005%
As % of the Job Titles category 0.011% 0.018% 0.006%
Number of salaries quoted 11 12 6
Average salary £25,000 £42,500 £35,000
Average salary % change year-on-year
-41.17% +21.42%
90% offered a salary of more than £22,100 £35,000 £31,500
10% offered a salary of more than £40,000 £50,000 £47,500
UK excluding London average salary £25,000 £42,500 £37,500
% change year-on-year
-41.17% +13.33%
Senior Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100759 92707 104130
As % of all permanent IT jobs located in England 94.40% 94.26% 95.25%
Number of salaries quoted 82433 77843 89539
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in England

Senior Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst across the England region.

Senior Technical Support Analyst Salary Trend in England

Senior Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support Analyst across the England region over the 3 months to 18 September 2014.

Senior Technical Support Analyst Salary Histogram in England

Senior Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North East - 4 £35,250 -
South West - 3 £25,000 -
Yorkshire - 2 £22,250 -
East Midlands -16 1 £37,500 +50.00%
London -34 1 £45,000 - 2
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 18 September 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 17 (68.00%) Windows
2 15 (60.00%) SQL
3 13 (52.00%) MS Excel
3 13 (52.00%) Microsoft
3 13 (52.00%) Active Directory
4 12 (48.00%) SQL Server
4 12 (48.00%) Windows Server 2008
5 10 (40.00%) Cisco
5 10 (40.00%) LAN
5 10 (40.00%) VMware
6 9 (36.00%) Firewall
7 8 (32.00%) Service Delivery
7 8 (32.00%) MS Exchange
7 8 (32.00%) Linux
7 8 (32.00%) Exchange Server 2010
8 7 (28.00%) VMware Infrastructure
8 7 (28.00%) MS Office
8 7 (28.00%) ITIL
8 7 (28.00%) DNS
8 7 (28.00%) Microsoft Certification
9 6 (24.00%) Disaster Recovery
9 6 (24.00%) DHCP
9 6 (24.00%) WAN
9 6 (24.00%) SQL Server 2008
9 6 (24.00%) Windows Server 2012
9 6 (24.00%) Relational Database
10 5 (20.00%) Computer Science
10 5 (20.00%) Hyper-V
10 5 (20.00%) WSUS
10 5 (20.00%) TCP/IP

Senior Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 18 September 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (32.00%) MS Exchange
1 8 (32.00%) Exchange Server 2010
2 3 (12.00%) Exchange Server 2013
2 3 (12.00%) Exchange Server 2007
3 2 (8.00%) MQSeries
Applications
1 13 (52.00%) MS Excel
2 7 (28.00%) MS Office
Cloud Services
1 2 (8.00%) SaaS
2 1 (4.00%) Office 365
Communications & Networking
1 10 (40.00%) LAN
2 9 (36.00%) Firewall
3 7 (28.00%) DNS
4 6 (24.00%) DHCP
4 6 (24.00%) WAN
5 5 (20.00%) TCP/IP
5 5 (20.00%) SAN
5 5 (20.00%) Internet
6 4 (16.00%) SMTP
7 3 (12.00%) ADSL
8 1 (4.00%) Cisco IOS
8 1 (4.00%) Network Security
8 1 (4.00%) VPN
8 1 (4.00%) Wireless
8 1 (4.00%) MPLS
Database & Business Intelligence
1 12 (48.00%) SQL Server
2 6 (24.00%) SQL Server 2008
2 6 (24.00%) Relational Database
3 3 (12.00%) SQL Server 2012
4 2 (8.00%) RDBMS
4 2 (8.00%) SQL Server 2005
4 2 (8.00%) InterSystems Cache
5 1 (4.00%) Oracle Database
5 1 (4.00%) Oracle Database 11g
General
1 4 (16.00%) Front Office
2 2 (8.00%) Finance
2 2 (8.00%) Marketing
3 1 (4.00%) Banking
3 1 (4.00%) International Banking
3 1 (4.00%) Advertising
Libraries, Frameworks & Software Standards
1 4 (16.00%) HTML
2 2 (8.00%) JMS
Miscellaneous
1 5 (20.00%) Computer Science
2 4 (16.00%) Mathematics
3 3 (12.00%) Enterprise Software
3 3 (12.00%) Analytical Skills
4 2 (8.00%) Hedge funds
5 1 (4.00%) NHS
5 1 (4.00%) Blackberry
Operating Systems
1 17 (68.00%) Windows
2 12 (48.00%) Windows Server 2008
3 8 (32.00%) Linux
4 6 (24.00%) Windows Server 2012
5 5 (20.00%) Windows Server 2003
6 3 (12.00%) Windows Vista
6 3 (12.00%) UNIX
7 2 (8.00%) Windows XP
7 2 (8.00%) Solaris
8 1 (4.00%) Windows 7
8 1 (4.00%) CentOS
Processes & Methodologies
1 8 (32.00%) Service Delivery
2 7 (28.00%) ITIL
3 6 (24.00%) Disaster Recovery
4 5 (20.00%) Project Management
4 5 (20.00%) Business Continuity
5 4 (16.00%) Software Engineering
5 4 (16.00%) Continuous Improvement
6 3 (12.00%) Line Management
6 3 (12.00%) Incident Management
7 2 (8.00%) ETL
7 2 (8.00%) Database Tuning
7 2 (8.00%) Capacity Planning
7 2 (8.00%) Performance Tuning
8 1 (4.00%) Mentoring
8 1 (4.00%) Software Licensing
8 1 (4.00%) Time Management
8 1 (4.00%) ERP
8 1 (4.00%) Risk Management
Programming Languages
1 15 (60.00%) SQL
2 3 (12.00%) PowerShell
3 2 (8.00%) Java
4 1 (4.00%) VB
Qualifications
1 7 (28.00%) Microsoft Certification
2 3 (12.00%) Degree
2 3 (12.00%) MCSA
2 3 (12.00%) Network+ Certification
2 3 (12.00%) A+ Certification
3 1 (4.00%) MCP
3 1 (4.00%) MCSE
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 13 (52.00%) Active Directory
2 7 (28.00%) VMware Infrastructure
3 5 (20.00%) Hyper-V
4 4 (16.00%) IMail Server
Systems Management
1 5 (20.00%) WSUS
2 1 (4.00%) SCCM
2 1 (4.00%) Backup Exec
2 1 (4.00%) DameWare
2 1 (4.00%) Norton AntiVirus
Vendors
1 13 (52.00%) Microsoft
2 10 (40.00%) Cisco
2 10 (40.00%) VMware
3 4 (16.00%) Veeam
4 3 (12.00%) Dell
5 2 (8.00%) HP
5 2 (8.00%) Oracle
5 2 (8.00%) JBoss
6 1 (4.00%) NetApp
6 1 (4.00%) Citrix
6 1 (4.00%) Symantec
6 1 (4.00%) McAfee
West London
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum
Posted: Yesterday
City of London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 7 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £48000 per annum
Posted: 21 days ago