The first table below looks at the demand for the Senior Technical Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Senior Technical Support Analyst
Rank 871 818 871
Rank change year-on-year
-53 +53
Permanent jobs requiring a Senior Technical Support Analyst 17 26 6
As % of all permanent IT jobs located in England 0.016% 0.026% 0.005%
As % of the Job Titles category 0.016% 0.027% 0.006%
Number of salaries quoted 17 12 6
Average salary £33,500 £47,000 £37,500
Average salary % change year-on-year
-28.72% +25.33%
90% offered a salary of more than £28,100 £35,550 £32,500
10% offered a salary of more than £40,000 £50,000 £47,500
UK excluding London average salary £35,000 £39,250 £40,000
% change year-on-year
-10.82% -1.87%
Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103100 95904 105987
As % of all permanent IT jobs located in England 94.37% 94.25% 95.27%
Number of salaries quoted 84942 80243 91513
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,000 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Analyst Jobs Demand Trend in England

Senior Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst across the England region.

Senior Technical Support Analyst Salary Trend in England

Senior Technical Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior Technical Support Analyst across the England region over the 3 months to 29 July 2014.

Senior Technical Support Analyst Salary Histogram in England

Senior Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yorkshire - 5 £32,000 -
South East +2 4 £35,000 -26.31% 1
North East - 4 £30,500 - 1
West Midlands +2 2 £40,000 +12.67%
East Midlands -10 1 £37,500 -
London -36 1 £65,000 +34.02%
Senior Technical Support Analyst
UK

Senior Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 29 July 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title.

1 17 (65.38%) SQL
2 15 (57.69%) Windows
3 14 (53.85%) SQL Server
3 14 (53.85%) Microsoft
4 12 (46.15%) MS Excel
5 11 (42.31%) Active Directory
5 11 (42.31%) Cisco
5 11 (42.31%) VMware
6 9 (34.62%) LAN
6 9 (34.62%) Linux
6 9 (34.62%) Relational Database
7 8 (30.77%) Service Delivery
8 7 (26.92%) MS Office
8 7 (26.92%) Windows Server 2008
9 6 (23.08%) VMware Infrastructure
9 6 (23.08%) ITIL
9 6 (23.08%) UNIX
9 6 (23.08%) DNS
9 6 (23.08%) SAN
10 5 (19.23%) Disaster Recovery
10 5 (19.23%) Firewall
10 5 (19.23%) Finance
10 5 (19.23%) RDBMS
10 5 (19.23%) DHCP
10 5 (19.23%) WAN
10 5 (19.23%) JMS
10 5 (19.23%) MS Exchange
10 5 (19.23%) Oracle
10 5 (19.23%) JBoss
10 5 (19.23%) MQSeries

Senior Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 29 July 2014, IT jobs across the England region that cited Senior Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) MQSeries
1 5 (19.23%) MS Exchange
1 5 (19.23%) Exchange Server 2010
2 1 (3.85%) SharePoint
Applications
1 12 (46.15%) MS Excel
2 7 (26.92%) MS Office
Cloud Services
1 2 (7.69%) SaaS
2 1 (3.85%) Office 365
Communications & Networking
1 9 (34.62%) LAN
2 6 (23.08%) DNS
2 6 (23.08%) SAN
3 5 (19.23%) WAN
3 5 (19.23%) DHCP
3 5 (19.23%) Firewall
4 4 (15.38%) SMTP
4 4 (15.38%) Internet
5 2 (7.69%) TCP/IP
6 1 (3.85%) VPN
6 1 (3.85%) MPLS
6 1 (3.85%) Wireless
6 1 (3.85%) Cisco IOS
6 1 (3.85%) Network Security
6 1 (3.85%) LDAP
Database & Business Intelligence
1 14 (53.85%) SQL Server
2 9 (34.62%) Relational Database
3 5 (19.23%) SQL Server 2008
3 5 (19.23%) RDBMS
3 5 (19.23%) InterSystems Cache
4 2 (7.69%) SQL Server 2012
4 2 (7.69%) Oracle Database
4 2 (7.69%) Oracle Database 11g
5 1 (3.85%) SQL Server 2005
General
1 5 (19.23%) Finance
1 5 (19.23%) Banking
1 5 (19.23%) International Banking
1 5 (19.23%) Marketing
2 4 (15.38%) Front Office
3 1 (3.85%) Advertising
Libraries, Frameworks & Software Standards
1 5 (19.23%) JMS
2 4 (15.38%) HTML
3 1 (3.85%) J2EE
Miscellaneous
1 5 (19.23%) Hedge funds
1 5 (19.23%) Enterprise Software
2 4 (15.38%) Mathematics
2 4 (15.38%) Computer Science
3 2 (7.69%) FlexPod
4 1 (3.85%) NHS
4 1 (3.85%) Blackberry
Operating Systems
1 15 (57.69%) Windows
2 9 (34.62%) Linux
3 7 (26.92%) Windows Server 2008
4 6 (23.08%) UNIX
5 4 (15.38%) Solaris
6 2 (7.69%) Windows Server 2012
7 1 (3.85%) CentOS
7 1 (3.85%) Windows 7
7 1 (3.85%) Windows XP
7 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 8 (30.77%) Service Delivery
2 6 (23.08%) ITIL
3 5 (19.23%) Disaster Recovery
3 5 (19.23%) Database Tuning
3 5 (19.23%) Performance Tuning
4 4 (15.38%) Continuous Improvement
4 4 (15.38%) Business Continuity
4 4 (15.38%) Software Engineering
4 4 (15.38%) ETL
4 4 (15.38%) Project Management
5 3 (11.54%) Time Management
6 1 (3.85%) Root Cause Analysis
6 1 (3.85%) Capacity Planning
6 1 (3.85%) ERP
6 1 (3.85%) Incident Management
6 1 (3.85%) Risk Management
Programming Languages
1 17 (65.38%) SQL
2 5 (19.23%) Java
3 3 (11.54%) PowerShell
4 1 (3.85%) VB
Qualifications
1 3 (11.54%) Microsoft Certification
2 2 (7.69%) Degree
3 1 (3.85%) ITIL Certification
3 1 (3.85%) MCP
3 1 (3.85%) MCSE
Quality Assurance & Compliance
1 1 (3.85%) SLA
System Software
1 11 (42.31%) Active Directory
2 6 (23.08%) VMware Infrastructure
3 4 (15.38%) Hyper-V
3 4 (15.38%) IMail Server
4 2 (7.69%) VMware ESX
Systems Management
1 4 (15.38%) WSUS
2 1 (3.85%) SCCM
2 1 (3.85%) Norton AntiVirus
2 1 (3.85%) DameWare
2 1 (3.85%) Backup Exec
Vendors
1 14 (53.85%) Microsoft
2 11 (42.31%) Cisco
2 11 (42.31%) VMware
3 5 (19.23%) Oracle
3 5 (19.23%) JBoss
4 4 (15.38%) Veeam
5 3 (11.54%) Citrix
6 2 (7.69%) Dell
7 1 (3.85%) NetApp
7 1 (3.85%) Apple
7 1 (3.85%) Symantec
7 1 (3.85%) McAfee
7 1 (3.85%) HP
Crawley, West Sussex
Ace European Group
Salary: Competitive
Posted: Yesterday
Newcastle Upon Tyne, Tyne And Wear
Michael Page Technology
Salary: benefits
Posted: 5 days ago