The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 194 241 240
Rank change year-on-year
+47 -1
Permanent jobs citing Incident Management 1602 1195 1220
As % of all permanent IT jobs located in England 1.50% 1.18% 1.14%
As % of the Processes & Methodologies category 1.82% 1.44% 1.44%
Number of salaries quoted 1187 937 907
Average salary £45,000 £41,000 £40,000
Average salary % change year-on-year
+9.75% +2.50%
90% offered a salary of more than £23,000 £25,000 £22,500
10% offered a salary of more than £70,000 £62,500 £66,500
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87785 82919 84498
As % of all permanent IT jobs located in England 82.14% 81.58% 79.26%
Number of salaries quoted 71606 68904 71839
Average salary £49,500 £47,500 £45,500
Average salary % change year-on-year
+4.21% +4.39%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,000 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 24 October 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 480 £52,500 +0.96% 56
South East +42 404 £38,000 +16.92% 30
West Midlands +46 188 £50,000 +33.33% 21
Yorkshire +61 176 £36,250 +10.68% 22
North West +39 128 £42,500 +16.43% 11
East of England +46 120 £42,500 +16.43% 13
South West -30 63 £28,088 -29.78% 11
East Midlands -15 37 £28,500 -25.00% 3
North East -23 11 £27,500 -54.16% 1
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1603 (53.63%) ITIL
2 854 (28.57%) Windows
3 724 (24.22%) Finance
4 665 (22.25%) Problem Management
5 605 (20.24%) Microsoft
6 561 (18.77%) SLA
7 560 (18.74%) Service Management
8 507 (16.96%) Service Delivery
9 499 (16.69%) SQL
10 467 (15.62%) Active Directory
11 453 (15.16%) Change Management
12 403 (13.48%) MS Excel
13 398 (13.32%) Cisco
14 393 (13.15%) Linux
15 334 (11.17%) Oracle
16 326 (10.91%) Security Cleared
17 325 (10.87%) UNIX
18 321 (10.74%) Firewall
19 307 (10.27%) Citrix
20 304 (10.17%) Management Information System
21 302 (10.10%) VMware
22 288 (9.64%) Root Cause Analysis
23 283 (9.47%) MS Office
24 279 (9.33%) SQL Server
25 272 (9.10%) Banking
26 271 (9.07%) Analytical Skills
27 249 (8.33%) Degree
28 242 (8.10%) SC Cleared
29 237 (7.93%) E-Commerce
30 235 (7.86%) Windows Server 2008

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 228 (7.63%) MS Exchange
2 190 (6.36%) Apache
3 172 (5.75%) IIS
4 138 (4.62%) Tomcat
5 107 (3.58%) SharePoint
6 81 (2.71%) Exchange Server 2010
7 64 (2.14%) SharePoint 2010
8 55 (1.84%) WebLogic
8 55 (1.84%) JBoss
9 53 (1.77%) Lync
10 51 (1.71%) Exchange Server 2003
11 48 (1.61%) WebSphere
12 43 (1.44%) Exchange Server 2007
13 41 (1.37%) Blackberry Enterprise Server
14 34 (1.14%) CMS
14 34 (1.14%) Exchange Server 2013
15 31 (1.04%) OpenStack
16 30 (1.00%) Live Communications Server
17 22 (0.74%) IBM Notes
18 19 (0.64%) Drupal
Applications
1 403 (13.48%) MS Excel
2 283 (9.47%) MS Office
3 46 (1.54%) MS PowerPoint
4 32 (1.07%) MS Visio
5 7 (0.23%) Photoshop
6 5 (0.17%) Spreadsheet
7 4 (0.13%) MS Project
8 1 (0.033%) Acrobat
8 1 (0.033%) AutoCAD
Business Applications
1 36 (1.20%) Remedy ITSM
2 22 (0.74%) Oracle Applications
3 18 (0.60%) Oracle EBS
4 15 (0.50%) assyst
5 14 (0.47%) Retail-J
5 14 (0.47%) Oracle EBS R12
6 10 (0.33%) Temenos T24
7 8 (0.27%) Markit EDM
8 7 (0.23%) SAP EHS
8 7 (0.23%) SAP PM
8 7 (0.23%) Summit
9 6 (0.20%) SAP CO
9 6 (0.20%) SAP Payroll
9 6 (0.20%) SAP FI/CO
9 6 (0.20%) SAP FI
9 6 (0.20%) SAP HR
9 6 (0.20%) Dynamics CRM
9 6 (0.20%) Kondor+
9 6 (0.20%) Oracle Retail
10 4 (0.13%) Dynamics NAV
Cloud Services
1 53 (1.77%) Microsoft Azure
2 26 (0.87%) SaaS
3 23 (0.77%) Amazon AWS
4 18 (0.60%) Office 365
5 11 (0.37%) Google Apps
6 6 (0.20%) Amazon EC2
7 4 (0.13%) Cloud Computing
8 3 (0.10%) PaaS
8 3 (0.10%) CloudFront
9 2 (0.067%) Amazon S3
9 2 (0.067%) IaaS
9 2 (0.067%) IBM SmartCloud
10 1 (0.033%) Route 53
Communications & Networking
1 321 (10.74%) Firewall
2 220 (7.36%) LAN
3 203 (6.79%) WAN
4 155 (5.19%) TCP/IP
5 143 (4.78%) DNS
6 137 (4.58%) Internet
6 137 (4.58%) Network Security
7 127 (4.25%) SAN
8 117 (3.91%) VoIP
9 116 (3.88%) Cisco ASA
10 103 (3.45%) DHCP
11 96 (3.21%) MPLS
12 80 (2.68%) VPN
13 59 (1.97%) FWSM
14 56 (1.87%) SSL
15 50 (1.67%) Wireless
16 43 (1.44%) HTTP
17 40 (1.34%) Intrusion Detection
18 39 (1.30%) FTP
19 35 (1.17%) LDAP
Database & Business Intelligence
1 279 (9.33%) SQL Server
2 143 (4.78%) Oracle Database
3 89 (2.98%) Relational Database
4 70 (2.34%) MySQL
5 68 (2.28%) Oracle Database 11g
6 61 (2.04%) RDBMS
7 59 (1.97%) SQL Server 2008
8 48 (1.61%) IDOL
9 45 (1.51%) EDRMS
10 41 (1.37%) Oracle Database 10g
11 40 (1.34%) SQL Server 2005
12 29 (0.97%) DB2
13 28 (0.94%) SQL Server Reporting Services
14 26 (0.87%) Oracle Reports
15 20 (0.67%) SQL Server Integration Services
15 20 (0.67%) Oracle Exadata
16 18 (0.60%) MS Access
17 17 (0.57%) SQL Server Analysis Services
17 17 (0.57%) SQL Server 2000
18 16 (0.54%) Data Mining
Development Applications
1 20 (0.67%) ClearCase
2 15 (0.50%) JIRA
3 14 (0.47%) Jenkins
4 13 (0.43%) VisualVM
5 11 (0.37%) Git (software)
5 11 (0.37%) Team Foundation Server
6 7 (0.23%) Subversion
7 6 (0.20%) JUnit
7 6 (0.20%) Oracle Forms
8 5 (0.17%) Toad
8 5 (0.17%) Atlassian Bamboo
9 4 (0.13%) Metasploit
9 4 (0.13%) Maven
9 4 (0.13%) VSS/SourceSafe
10 3 (0.10%) QuickTest Pro
10 3 (0.10%) Hudson
10 3 (0.10%) SQL Server Management Studio (SSMS)
11 2 (0.067%) Apache Ivy
11 2 (0.067%) GCC
11 2 (0.067%) Eclipse
General
1 724 (24.22%) Finance
2 272 (9.10%) Banking
3 229 (7.66%) Retail
4 225 (7.53%) Telecoms
5 84 (2.81%) Legal
6 59 (1.97%) Law
7 56 (1.87%) Front Office
8 53 (1.77%) Publishing
9 50 (1.67%) Back Office
10 41 (1.37%) Marketing
11 31 (1.04%) Investment Banking
12 28 (0.94%) Financial Institution
13 27 (0.90%) Advertising
14 16 (0.54%) Retail Banking
14 16 (0.54%) French Language
15 15 (0.50%) Manufacturing
16 13 (0.43%) Billing
17 9 (0.30%) German Language
18 8 (0.27%) Electronics
19 7 (0.23%) International Banking
Job Titles
1 810 (27.10%) Analyst
2 297 (9.94%) Support Analyst
3 252 (8.43%) Service Analyst
4 213 (7.13%) Service Manager
5 190 (6.36%) Incident Manager
6 189 (6.32%) Support Engineer
7 183 (6.12%) Service Desk Analyst
8 172 (5.75%) Applications Support
9 159 (5.32%) Team Leader
10 145 (4.85%) DBA
11 125 (4.18%) Delivery Manager
12 120 (4.01%) Security Analyst
13 118 (3.95%) Services Delivery Manager
14 115 (3.85%) Network Engineer
15 95 (3.18%) 2nd Line Support
16 85 (2.84%) Oracle DBA
17 84 (2.81%) Senior Analyst
18 74 (2.48%) Consultant
19 69 (2.31%) Administrator
20 67 (2.24%) Systems Engineer
Libraries, Frameworks & Software Standards
1 89 (2.98%) .NET
1 89 (2.98%) Web Services
2 86 (2.88%) Middleware
3 76 (2.54%) XML
4 47 (1.57%) HTML
5 41 (1.37%) CSS
6 39 (1.30%) ASP.NET
7 28 (0.94%) Ajax
8 26 (0.87%) Oracle Fusion
9 25 (0.84%) SOAP
9 25 (0.84%) XSLT
10 24 (0.80%) Spring
11 20 (0.67%) J2EE
12 15 (0.50%) FIX Protocol
13 14 (0.47%) ISPF
14 13 (0.43%) WCF
14 13 (0.43%) COM+
15 12 (0.40%) ActiveMQ
16 11 (0.37%) Silverlight
16 11 (0.37%) jQuery
Miscellaneous
1 304 (10.17%) Management Information System
2 271 (9.07%) Analytical Skills
3 121 (4.05%) Statistics
4 107 (3.58%) Blackberry
5 101 (3.38%) Replication
6 94 (3.14%) Clustering
7 85 (2.84%) Computer Science
8 48 (1.61%) Enterprise Software
9 39 (1.30%) CMDB
10 38 (1.27%) Video Conferencing
11 31 (1.04%) Mainframe
12 30 (1.00%) Mobile App
13 29 (0.97%) Digital Media
13 29 (0.97%) Client/Server
13 29 (0.97%) Thin Client
13 29 (0.97%) Fat Client
14 27 (0.90%) Foreign Exchange (FX)
15 26 (0.87%) Life Science
16 20 (0.67%) Mathematics
16 20 (0.67%) Performance Metrics
Operating Systems
1 854 (28.57%) Windows
2 393 (13.15%) Linux
3 325 (10.87%) UNIX
4 235 (7.86%) Windows Server 2008
5 199 (6.66%) Windows 7
6 193 (6.46%) Windows Server 2003
7 145 (4.85%) Windows XP
8 95 (3.18%) Solaris
8 95 (3.18%) Windows Server 2012
9 82 (2.74%) Red Hat Enterprise Linux
10 38 (1.27%) AIX
11 35 (1.17%) SUSE
12 29 (0.97%) Windows 8
13 18 (0.60%) Ubuntu
14 17 (0.57%) Android
14 17 (0.57%) Windows 2000 Server
14 17 (0.57%) CentOS
14 17 (0.57%) Windows 2000
15 16 (0.54%) HPUX
16 15 (0.50%) Mac OS
Processes & Methodologies
1 1603 (53.63%) ITIL
2 665 (22.25%) Problem Management
3 560 (18.74%) Service Management
4 507 (16.96%) Service Delivery
5 453 (15.16%) Change Management
6 288 (9.64%) Root Cause Analysis
7 237 (7.93%) E-Commerce
8 191 (6.39%) Continuous Improvement
9 186 (6.22%) Mentoring
10 176 (5.89%) Project Management
11 175 (5.85%) Information Security
12 162 (5.42%) Stakeholder Management
13 160 (5.35%) Capacity Planning
14 156 (5.22%) Time Management
15 142 (4.75%) ITSM
16 138 (4.62%) Disaster Recovery
17 122 (4.08%) Capacity Management
18 114 (3.81%) Release Management
19 113 (3.78%) Migration
19 113 (3.78%) Performance Tuning
Programming Languages
1 499 (16.69%) SQL
2 196 (6.56%) Java
3 119 (3.98%) PowerShell
4 92 (3.08%) Perl
5 69 (2.31%) C
6 60 (2.01%) Shell Script
7 43 (1.44%) C#
7 43 (1.44%) PHP
8 35 (1.17%) PL/SQL
8 35 (1.17%) JavaScript
9 33 (1.10%) C++
10 31 (1.04%) T-SQL
11 20 (0.67%) VB
12 19 (0.64%) Python
13 16 (0.54%) AWK
13 16 (0.54%) sed
14 14 (0.47%) Bourne shell
14 14 (0.47%) Bash Shell
14 14 (0.47%) Ruby
14 14 (0.47%) JCL
Qualifications
1 326 (10.91%) Security Cleared
2 249 (8.33%) Degree
3 242 (8.10%) SC Cleared
4 230 (7.69%) ITIL Certification
5 223 (7.46%) Cisco Certification
6 185 (6.19%) Microsoft Certification
7 142 (4.75%) CCNP
8 113 (3.78%) CCNA
9 104 (3.48%) DV Cleared
10 98 (3.28%) MCSE
11 96 (3.21%) CISSP
12 81 (2.71%) MCP
13 68 (2.28%) CCSP
14 66 (2.21%) CISM
15 56 (1.87%) MCSA
16 47 (1.57%) VMware Certified Professional (VCP)
17 43 (1.44%) MCITP
17 43 (1.44%) GIAC
18 42 (1.41%) ITIL Foundation Certificate
19 40 (1.34%) CISA
Quality Assurance & Compliance
1 561 (18.77%) SLA
2 137 (4.58%) ISO/IEC 27001
3 49 (1.64%) ISO 9001
4 47 (1.57%) PCI DSS
5 39 (1.30%) QA
6 30 (1.00%) Sarbanes-Oxley
7 28 (0.94%) COBIT
8 25 (0.84%) ISO/IEC 17799
9 11 (0.37%) ISO 14001
10 4 (0.13%) Data Quality
10 4 (0.13%) GCP
10 4 (0.13%) GMP
10 4 (0.13%) GLP
11 2 (0.067%) ISO 9000
11 2 (0.067%) Basel II
11 2 (0.067%) HIPAA
11 2 (0.067%) Solvency II
12 1 (0.033%) TickIT
System Software
1 467 (15.62%) Active Directory
2 193 (6.46%) VMware Infrastructure
3 71 (2.38%) vSphere
4 67 (2.24%) Oracle RAC
5 65 (2.17%) Oracle RMAN
6 49 (1.64%) ISA Server
6 49 (1.64%) XenApp
7 48 (1.61%) Hyper-V
8 35 (1.17%) VMware ESX
9 33 (1.10%) Snort
10 31 (1.04%) UAG
11 25 (0.84%) XenDesktop
12 21 (0.70%) XenServer
13 17 (0.57%) Firmware
14 14 (0.47%) Terminal Services
14 14 (0.47%) EMC RecoverPoint
15 11 (0.37%) Citrix Presentation Server
16 10 (0.33%) VMware ESXi
17 9 (0.30%) MetaFrame
18 8 (0.27%) Forefront TMG
Systems Management
1 77 (2.58%) Data Guard
2 72 (2.41%) Nagios
3 64 (2.14%) NetBackup
4 55 (1.84%) SCCM
5 40 (1.34%) OpenView
6 29 (0.97%) Tivoli
7 28 (0.94%) Oracle Enterprise Manager
7 28 (0.94%) Norton AntiVirus
8 25 (0.84%) SCOM
8 25 (0.84%) Backup Exec
9 21 (0.70%) WSUS
10 17 (0.57%) Opsview
11 16 (0.54%) EMC NetWorker
12 15 (0.50%) Netcool
12 15 (0.50%) Tivoli Monitoring
13 13 (0.43%) HP SIM
14 12 (0.40%) Cisco CUCM
14 12 (0.40%) Unicenter
14 12 (0.40%) ServiceCenter
14 12 (0.40%) Cacti
Vendors
1 605 (20.24%) Microsoft
2 398 (13.32%) Cisco
3 334 (11.17%) Oracle
4 307 (10.27%) Citrix
5 302 (10.10%) VMware
6 171 (5.72%) HP
7 158 (5.29%) CheckPoint
8 123 (4.12%) Remedy
9 108 (3.61%) IBM
10 99 (3.31%) Fujitsu
11 93 (3.11%) Red Hat
12 87 (2.91%) Juniper
13 73 (2.44%) Sun
14 63 (2.11%) Veritas
15 59 (1.97%) Dell
16 58 (1.94%) Symantec
17 55 (1.84%) Meridio
18 51 (1.71%) F5
19 49 (1.64%) EMC
19 49 (1.64%) SAP
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum + Bonus + Benefits
Posted: 15 hours ago
City, London
TRG
Salary: £65000 - £75000 Per Annum Benefits
Posted: 19 hours ago
London
Bloomberg Careers
Posted: Yesterday
London
TK Maxx
Posted: Yesterday
Camberley, Surrey
Austin Fraser
Salary: £23000 - £27000 per annum + 20% shift
Posted: Yesterday
Camberley, Surrey
Austin Fraser
Salary: £24000 per annum + 20% shift allowance
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: Yesterday
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: Yesterday
Cheshire
Mortimer Spinks
Posted: Yesterday
London
2Source Talent
Salary: Up to £75,000 per annum + Benefits
Posted: Yesterday
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £45,000 to £55,000 per annum + 20% bonus + bens
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £32,000 per annum
Posted: Yesterday
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: Yesterday
Bradford, Yorkshire
Morrisons
Posted: Yesterday
Guildford, Surrey
Lorien Resourcing
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £45,000 per annum Plus Benefits
Posted: Yesterday
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: Yesterday
City, London
Energon Global
Salary: From £37,000 to £44,000 per annum and shift allowance
Posted: Yesterday