The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 193 250 264
Rank change year-on-year
+57 +14
Permanent jobs citing Incident Management 1614 1148 1184
As % of all permanent IT jobs located in England 1.53% 1.14% 1.08%
As % of the Processes & Methodologies category 1.87% 1.41% 1.36%
Number of salaries quoted 1207 898 914
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £22,500 £25,000 £22,500
10% offered a salary of more than £70,000 £65,000 £65,300
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86490 81595 87043
As % of all permanent IT jobs located in England 82.11% 81.34% 79.28%
Number of salaries quoted 69851 67651 73993
Average salary £49,000 £47,500 £46,000
Average salary % change year-on-year
+3.15% +3.26%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 1 October 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 508 £52,500 - 70
South East +55 407 £39,000 +21.87% 46
West Midlands +43 176 £50,500 +34.66% 13
Yorkshire +51 163 £28,500 -24.00% 13
East of England +53 127 £42,500 +13.33% 10
North West +47 116 £41,250 +13.01% 11
South West +4 72 £35,000 -12.50% 8
East Midlands -22 40 £28,500 -25.00% 6
North East -16 9 £27,500 -54.16% 2
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1544 (52.02%) ITIL
2 902 (30.39%) Windows
3 703 (23.69%) Finance
4 670 (22.57%) Problem Management
5 617 (20.79%) Microsoft
6 544 (18.33%) Service Management
7 541 (18.23%) SLA
8 515 (17.35%) SQL
9 495 (16.68%) Service Delivery
10 489 (16.48%) Active Directory
11 458 (15.43%) Change Management
12 434 (14.62%) Cisco
13 413 (13.92%) Linux
14 408 (13.75%) MS Excel
15 349 (11.76%) Firewall
16 325 (10.95%) Oracle
17 314 (10.58%) VMware
18 313 (10.55%) Security Cleared
19 309 (10.41%) UNIX
20 298 (10.04%) Citrix
21 290 (9.77%) Management Information System
22 287 (9.67%) Root Cause Analysis
23 285 (9.60%) MS Office
24 278 (9.37%) SQL Server
25 269 (9.06%) Banking
26 262 (8.83%) Analytical Skills
27 260 (8.76%) Windows Server 2008
28 244 (8.22%) Degree
29 240 (8.09%) E-Commerce
30 235 (7.92%) MS Exchange

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 235 (7.92%) MS Exchange
2 199 (6.70%) Apache
3 171 (5.76%) IIS
4 150 (5.05%) Tomcat
5 124 (4.18%) SharePoint
6 88 (2.96%) Exchange Server 2010
7 64 (2.16%) SharePoint 2010
8 59 (1.99%) Lync
9 54 (1.82%) WebLogic
10 50 (1.68%) Exchange Server 2003
10 50 (1.68%) Exchange Server 2007
11 48 (1.62%) WebSphere
12 43 (1.45%) Blackberry Enterprise Server
13 42 (1.42%) CMS
14 41 (1.38%) Exchange Server 2013
15 36 (1.21%) OpenStack
16 30 (1.01%) Live Communications Server
17 27 (0.91%) IBM Notes
18 25 (0.84%) Drupal
19 24 (0.81%) Escenic
Applications
1 408 (13.75%) MS Excel
2 285 (9.60%) MS Office
3 51 (1.72%) MS PowerPoint
4 36 (1.21%) MS Visio
5 7 (0.24%) Photoshop
5 7 (0.24%) Spreadsheet
6 2 (0.067%) MS Project
7 1 (0.034%) AutoCAD
7 1 (0.034%) Acrobat
Business Applications
1 31 (1.04%) Remedy ITSM
2 27 (0.91%) Oracle Applications
3 17 (0.57%) Oracle EBS R12
3 17 (0.57%) Oracle EBS
4 14 (0.47%) assyst
5 13 (0.44%) Retail-J
6 10 (0.34%) Temenos T24
7 8 (0.27%) Summit
7 8 (0.27%) Markit EDM
8 7 (0.24%) SAP EHS
8 7 (0.24%) Dynamics CRM
8 7 (0.24%) SAP PM
9 6 (0.20%) Kondor+
9 6 (0.20%) SAP HR
9 6 (0.20%) SAP Payroll
9 6 (0.20%) Oracle Retail
10 5 (0.17%) SAP FI
10 5 (0.17%) SAP FI/CO
10 5 (0.17%) SAP CO
11 4 (0.13%) Dynamics NAV
Cloud Services
1 61 (2.06%) Microsoft Azure
2 28 (0.94%) SaaS
3 24 (0.81%) Amazon AWS
4 21 (0.71%) Office 365
5 8 (0.27%) Google Apps
6 6 (0.20%) Amazon EC2
7 5 (0.17%) Cloud Computing
8 3 (0.10%) PaaS
9 2 (0.067%) IBM SmartCloud
9 2 (0.067%) CloudFront
10 1 (0.034%) Amazon S3
Communications & Networking
1 349 (11.76%) Firewall
2 220 (7.41%) LAN
3 213 (7.18%) WAN
4 179 (6.03%) TCP/IP
5 163 (5.49%) DNS
6 140 (4.72%) SAN
7 137 (4.62%) Network Security
8 136 (4.58%) Internet
9 121 (4.08%) VoIP
10 119 (4.01%) Cisco ASA
11 111 (3.74%) DHCP
12 101 (3.40%) MPLS
13 93 (3.13%) VPN
14 61 (2.06%) SSL
15 58 (1.95%) FWSM
16 56 (1.89%) Wireless
17 47 (1.58%) HTTP
18 40 (1.35%) FTP
19 39 (1.31%) LDAP
20 37 (1.25%) NAS
Database & Business Intelligence
1 278 (9.37%) SQL Server
2 139 (4.68%) Oracle Database
3 90 (3.03%) Relational Database
4 84 (2.83%) MySQL
5 66 (2.22%) Oracle Database 11g
6 64 (2.16%) SQL Server 2008
7 57 (1.92%) RDBMS
8 46 (1.55%) IDOL
9 43 (1.45%) EDRMS
10 42 (1.42%) SQL Server 2005
11 35 (1.18%) DB2
11 35 (1.18%) SQL Server Reporting Services
12 33 (1.11%) Oracle Database 10g
13 30 (1.01%) Oracle Reports
14 25 (0.84%) SQL Server Integration Services
15 23 (0.77%) SQL Server 2012
16 20 (0.67%) Oracle Exadata
17 17 (0.57%) MS Access
17 17 (0.57%) SQL Server Analysis Services
18 16 (0.54%) SQL Server 2000
Development Applications
1 26 (0.88%) JIRA
2 16 (0.54%) ClearCase
3 12 (0.40%) Team Foundation Server
4 11 (0.37%) Git (software)
4 11 (0.37%) Jenkins
5 10 (0.34%) VisualVM
6 7 (0.24%) Subversion
7 6 (0.20%) Oracle Forms
8 5 (0.17%) Toad
9 4 (0.13%) JUnit
9 4 (0.13%) Metasploit
10 3 (0.10%) SQL Server Management Studio (SSMS)
10 3 (0.10%) QuickTest Pro
10 3 (0.10%) VSS/SourceSafe
10 3 (0.10%) Atlassian Bamboo
10 3 (0.10%) Maven
11 2 (0.067%) Ant
11 2 (0.067%) Introscope
11 2 (0.067%) Apache Ivy
11 2 (0.067%) Hudson
General
1 703 (23.69%) Finance
2 269 (9.06%) Banking
3 216 (7.28%) Telecoms
4 203 (6.84%) Retail
5 81 (2.73%) Legal
6 61 (2.06%) Law
7 58 (1.95%) Publishing
8 51 (1.72%) Front Office
9 45 (1.52%) Back Office
10 44 (1.48%) Marketing
11 36 (1.21%) Investment Banking
12 32 (1.08%) Advertising
13 28 (0.94%) Financial Institution
14 20 (0.67%) Billing
15 17 (0.57%) French Language
16 15 (0.51%) Manufacturing
16 15 (0.51%) Retail Banking
17 10 (0.34%) German Language
17 10 (0.34%) Electronics
18 8 (0.27%) Spanish Language
Job Titles
1 786 (26.48%) Analyst
2 281 (9.47%) Support Analyst
3 241 (8.12%) Service Analyst
4 225 (7.58%) Service Manager
5 201 (6.77%) Support Engineer
6 185 (6.23%) Incident Manager
7 182 (6.13%) Service Desk Analyst
8 168 (5.66%) Team Leader
9 162 (5.46%) Applications Support
10 144 (4.85%) DBA
11 133 (4.48%) Delivery Manager
12 126 (4.25%) Services Delivery Manager
13 112 (3.77%) Network Engineer
13 112 (3.77%) Security Analyst
14 83 (2.80%) Systems Engineer
15 82 (2.76%) 2nd Line Support
15 82 (2.76%) Senior Analyst
16 80 (2.70%) Consultant
17 79 (2.66%) Oracle DBA
18 70 (2.36%) Technical Manager
Libraries, Frameworks & Software Standards
1 91 (3.07%) Web Services
2 83 (2.80%) .NET
3 70 (2.36%) Middleware
4 64 (2.16%) XML
5 47 (1.58%) HTML
6 40 (1.35%) ASP.NET
7 35 (1.18%) CSS
7 35 (1.18%) Ajax
8 22 (0.74%) Oracle Fusion
9 21 (0.71%) SOAP
10 20 (0.67%) Spring
10 20 (0.67%) XSLT
11 17 (0.57%) WCF
12 15 (0.51%) J2EE
12 15 (0.51%) Java EE
12 15 (0.51%) FIX Protocol
13 14 (0.47%) .NET Framework
14 13 (0.44%) ISPF
15 12 (0.40%) ActiveMQ
16 10 (0.34%) jQuery
Miscellaneous
1 290 (9.77%) Management Information System
2 262 (8.83%) Analytical Skills
3 118 (3.98%) Statistics
4 105 (3.54%) Blackberry
5 103 (3.47%) Clustering
6 102 (3.44%) Replication
7 85 (2.86%) Computer Science
8 45 (1.52%) Enterprise Software
9 39 (1.31%) Video Conferencing
10 38 (1.28%) Digital Media
11 35 (1.18%) Mobile App
12 34 (1.15%) CMDB
13 33 (1.11%) Mainframe
14 30 (1.01%) Fat Client
14 30 (1.01%) Thin Client
15 25 (0.84%) Foreign Exchange (FX)
16 24 (0.81%) Client/Server
17 22 (0.74%) Mathematics
18 20 (0.67%) Life Science
18 20 (0.67%) Fixed Income
Operating Systems
1 902 (30.39%) Windows
2 413 (13.92%) Linux
3 309 (10.41%) UNIX
4 260 (8.76%) Windows Server 2008
5 218 (7.35%) Windows Server 2003
6 192 (6.47%) Windows 7
7 146 (4.92%) Windows XP
8 103 (3.47%) Windows Server 2012
9 100 (3.37%) Solaris
10 84 (2.83%) Red Hat Enterprise Linux
11 37 (1.25%) SUSE
12 33 (1.11%) AIX
13 26 (0.88%) CentOS
13 26 (0.88%) Windows 8
14 24 (0.81%) Ubuntu
15 21 (0.71%) Windows 2000
16 18 (0.61%) Android
17 17 (0.57%) Windows 2000 Server
18 16 (0.54%) HPUX
19 15 (0.51%) Oracle Linux
Processes & Methodologies
1 1544 (52.02%) ITIL
2 670 (22.57%) Problem Management
3 544 (18.33%) Service Management
4 495 (16.68%) Service Delivery
5 458 (15.43%) Change Management
6 287 (9.67%) Root Cause Analysis
7 240 (8.09%) E-Commerce
8 193 (6.50%) Continuous Improvement
9 184 (6.20%) Project Management
10 172 (5.80%) Capacity Planning
11 170 (5.73%) Information Security
12 168 (5.66%) Mentoring
13 163 (5.49%) Stakeholder Management
14 152 (5.12%) Time Management
15 151 (5.09%) Disaster Recovery
16 142 (4.78%) ITSM
17 113 (3.81%) Capacity Management
18 110 (3.71%) Release Management
19 105 (3.54%) Migration
20 100 (3.37%) Performance Tuning
Programming Languages
1 515 (17.35%) SQL
2 191 (6.44%) Java
3 124 (4.18%) PowerShell
4 112 (3.77%) Perl
5 64 (2.16%) Shell Script
6 63 (2.12%) C
7 50 (1.68%) PHP
8 45 (1.52%) C#
9 37 (1.25%) PL/SQL
10 32 (1.08%) T-SQL
11 29 (0.98%) VB
12 28 (0.94%) JavaScript
13 25 (0.84%) C++
14 23 (0.77%) Python
15 20 (0.67%) Bash Shell
16 18 (0.61%) AWK
16 18 (0.61%) sed
17 16 (0.54%) Bourne shell
18 14 (0.47%) VBScript
18 14 (0.47%) JCL
Qualifications
1 313 (10.55%) Security Cleared
2 244 (8.22%) Degree
3 232 (7.82%) SC Cleared
4 229 (7.72%) Cisco Certification
5 218 (7.35%) ITIL Certification
6 175 (5.90%) Microsoft Certification
7 139 (4.68%) CCNP
8 122 (4.11%) CCNA
9 102 (3.44%) DV Cleared
10 95 (3.20%) CISSP
11 94 (3.17%) MCSE
12 77 (2.59%) MCP
13 68 (2.29%) CCSP
14 58 (1.95%) CISM
15 56 (1.89%) MCSA
16 47 (1.58%) VMware Certified Professional (VCP)
17 45 (1.52%) MCITP
18 41 (1.38%) CISA
19 39 (1.31%) GIAC
20 36 (1.21%) CCSA
Quality Assurance & Compliance
1 541 (18.23%) SLA
2 134 (4.51%) ISO/IEC 27001
3 56 (1.89%) ISO 9001
4 37 (1.25%) PCI DSS
5 33 (1.11%) QA
6 27 (0.91%) COBIT
7 25 (0.84%) Sarbanes-Oxley
8 24 (0.81%) ISO/IEC 17799
9 11 (0.37%) ISO 14001
10 6 (0.20%) Data Quality
11 4 (0.13%) GCP
11 4 (0.13%) GMP
11 4 (0.13%) GLP
12 3 (0.10%) ISO 9000
13 2 (0.067%) HL7
13 2 (0.067%) Solvency II
14 1 (0.034%) HIPAA
14 1 (0.034%) Basel II
14 1 (0.034%) TickIT
System Software
1 489 (16.48%) Active Directory
2 202 (6.81%) VMware Infrastructure
3 84 (2.83%) vSphere
4 67 (2.26%) Oracle RAC
5 62 (2.09%) Oracle RMAN
6 54 (1.82%) Hyper-V
7 50 (1.68%) XenApp
8 47 (1.58%) ISA Server
9 44 (1.48%) VMware ESX
10 36 (1.21%) UAG
11 32 (1.08%) Snort
12 28 (0.94%) XenDesktop
13 23 (0.77%) XenServer
14 19 (0.64%) Firmware
15 18 (0.61%) Terminal Services
16 14 (0.47%) EMC RecoverPoint
17 10 (0.34%) MetaFrame
18 9 (0.30%) VMware ESXi
19 8 (0.27%) Citrix Presentation Server
19 8 (0.27%) Forefront TMG
Systems Management
1 85 (2.86%) Nagios
2 74 (2.49%) Data Guard
3 62 (2.09%) NetBackup
4 61 (2.06%) SCCM
5 47 (1.58%) OpenView
6 31 (1.04%) Norton AntiVirus
6 31 (1.04%) Oracle Enterprise Manager
7 29 (0.98%) Tivoli
8 25 (0.84%) SCOM
9 24 (0.81%) WSUS
10 23 (0.77%) Backup Exec
11 19 (0.64%) Cacti
12 16 (0.54%) EMC NetWorker
12 16 (0.54%) Opsview
12 16 (0.54%) Cisco CUCM
13 15 (0.51%) HP SIM
14 14 (0.47%) Tivoli Monitoring
14 14 (0.47%) Netcool
15 11 (0.37%) ServiceCenter
16 10 (0.34%) Veritas Storage Foundation
Vendors
1 617 (20.79%) Microsoft
2 434 (14.62%) Cisco
3 325 (10.95%) Oracle
4 314 (10.58%) VMware
5 298 (10.04%) Citrix
6 195 (6.57%) HP
7 164 (5.53%) CheckPoint
8 115 (3.87%) IBM
8 115 (3.87%) Remedy
9 98 (3.30%) Juniper
10 96 (3.23%) Red Hat
11 88 (2.96%) Fujitsu
12 73 (2.46%) Sun
13 67 (2.26%) Dell
14 65 (2.19%) Symantec
15 62 (2.09%) JBoss
16 61 (2.06%) Veritas
17 53 (1.79%) NetApp
17 53 (1.79%) Meridio
18 52 (1.75%) EMC
London
Advanced Resource Managers
Salary: £50000 - £60000 per annum + benefits
Posted: 1 hour ago
Milton Keynes, Buckinghamshire
Synergize Consulting
Posted: 2 hours ago
London
Exposed Solutions
Salary: £35000 to £45000 per annum
Posted: 2 hours ago
Lewes, East Sussex
RBW Consulting
Salary: From £40,000 to £40,000 per annum £40K + BENEFITS
Posted: 5 hours ago
Manchester, Lancashire
TEKsystems
Salary: £50000 - £72000 per annum + Bonus + Pension + Car Allowance
Posted: 5 hours ago
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £32,000 to £40,000 per annum
Posted: 5 hours ago
Maidstone, Kent
Streamline Connections
Salary: £45000 - £50000 per annum + 15% bonus, and pension
Posted: 6 hours ago
Bournemouth, Dorset
TribePost.co.uk
Salary: Excellent DOE
Posted: 7 hours ago
Leeds, West Yorkshire
TEKsystems
Salary: £22000 - £28000 per annum
Posted: 7 hours ago
Birmingham, West Midlands (County)
Randstad Sourceright
Salary: Competitive Salary and Benefits
Posted: 7 hours ago
City, London
Greywood Associates Limited
Salary: £50000 - £85000 per annum + bens
Posted: 8 hours ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 22 hours ago
Central London / West End
Robert Half
Salary: £60000 - £70000 per annum + Bonus and Benefits
Posted: 22 hours ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: 23 hours ago
Cheshire
Mortimer Spinks
Posted: 23 hours ago
Birmingham, West Midlands (County)
BARCLAY ANDERSON LIMITED
Salary: From £25,000 to £25,000 per annum £25K + Benefits Package
Posted: 23 hours ago
Weybridge, Surrey
FT Select
Salary: From £21,000 to £22,000 per annum plus benefits
Posted: 23 hours ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus
Posted: 23 hours ago
East London
Evolution Recruitment Solutions
Salary: 30000 - 32000
Posted: Yesterday
West Midlands
Experis Ltd
Salary: £32000.00 - £50000.00 per annum + Benefits
Posted: Yesterday