The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 216 243 269
Rank change year-on-year
+27 +26
Permanent jobs citing Incident Management 1475 1354 1059
As % of all permanent IT jobs located in England 1.43% 1.20% 1.00%
As % of the Processes & Methodologies category 1.72% 1.47% 1.24%
Number of salaries quoted 1097 994 808
Average salary £42,000 £40,000 £41,500
Average salary % change year-on-year
+5.00% -3.61%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £65,000 £64,000 £62,500
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
85964 92342 85115
As % of all permanent IT jobs located in England 83.18% 82.10% 80.37%
Number of salaries quoted 70360 74842 70738
Average salary £50,000 £47,500 £47,000
Average salary % change year-on-year
+5.26% +1.06%
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 17 April 2015.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 472 £50,000 - 49
South East +28 401 £37,500 +12.78% 53
East of England +33 115 £40,000 - 12
West Midlands +26 112 £38,000 -17.83% 19
Yorkshire -7 106 £40,000 -11.11% 14
East Midlands +45 93 £40,000 +2.56% 3
South West +12 93 £30,500 +1.66% 8
North West -17 84 £40,150 +23.53% 11
North East +3 10 £29,250 +10.37% 4
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 17 April 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1583 (53.26%) ITIL
2 959 (32.27%) Windows
3 756 (25.44%) Problem Management
4 744 (25.03%) Microsoft
5 609 (20.49%) SLA
6 571 (19.21%) Finance
7 570 (19.18%) Service Management
8 552 (18.57%) Change Management
9 526 (17.70%) Active Directory
10 482 (16.22%) MS Excel
11 475 (15.98%) VMware
12 472 (15.88%) Service Delivery
13 453 (15.24%) Cisco
14 417 (14.03%) Linux
14 417 (14.03%) MS Office
15 384 (12.92%) Analytical Skills
16 369 (12.42%) SQL
17 366 (12.31%) VMware Infrastructure
18 363 (12.21%) Firewall
19 314 (10.57%) Security Cleared
20 307 (10.33%) Citrix
21 294 (9.89%) MS Exchange
22 290 (9.76%) LAN
23 268 (9.02%) SQL Server
24 261 (8.78%) WAN
25 260 (8.75%) Management Information System
26 259 (8.71%) Windows 7
27 250 (8.41%) UNIX
27 250 (8.41%) Root Cause Analysis
28 247 (8.31%) SC Cleared

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 17 April 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 294 (9.89%) MS Exchange
2 157 (5.28%) IIS
3 105 (3.53%) Apache
4 87 (2.93%) SharePoint
5 74 (2.49%) Tomcat
6 62 (2.09%) Exchange Server 2010
7 46 (1.55%) JBoss
8 44 (1.48%) Lync
9 42 (1.41%) Exchange Server 2013
10 38 (1.28%) WebLogic
11 33 (1.11%) Exchange Server 2007
12 28 (0.94%) IBM Notes
13 26 (0.87%) Blackberry Enterprise Server
13 26 (0.87%) WorkSite
14 23 (0.77%) Exchange Server 2003
15 20 (0.67%) SharePoint 2010
16 16 (0.54%) WebSphere
17 12 (0.40%) SAS
18 11 (0.37%) ColdFusion
18 11 (0.37%) Oracle Workflow
Applications
1 482 (16.22%) MS Excel
2 417 (14.03%) MS Office
3 35 (1.18%) MS PowerPoint
4 19 (0.64%) MS Project
4 19 (0.64%) MS Visio
5 6 (0.20%) Spreadsheet
5 6 (0.20%) Adobe Creative Suite
Business Applications
1 25 (0.84%) Remedy ITSM
2 15 (0.50%) Oracle EBS
2 15 (0.50%) Oracle Applications
3 12 (0.40%) Oracle EBS R12
4 10 (0.34%) Dynamics CRM
4 10 (0.34%) assyst
5 9 (0.30%) Agresso
6 8 (0.27%) Oracle Financials
6 8 (0.27%) Dynamics AX
7 7 (0.24%) Oracle BPM
8 5 (0.17%) MetaTrader
8 5 (0.17%) Dynamics NAV
8 5 (0.17%) HFM
9 4 (0.13%) Retail-J
9 4 (0.13%) Kondor+
9 4 (0.13%) SAP ERP
9 4 (0.13%) Oracle FAH
9 4 (0.13%) Oracle General Ledger
9 4 (0.13%) Oracle Receivables
10 3 (0.10%) IntelliMatch
Cloud Services
1 33 (1.11%) Amazon AWS
2 27 (0.91%) SaaS
3 26 (0.87%) Office 365
4 21 (0.71%) Microsoft Azure
5 14 (0.47%) Amazon EC2
5 14 (0.47%) Amazon S3
5 14 (0.47%) Virtual Private Cloud
6 13 (0.44%) Cloud Computing
7 12 (0.40%) Amazon SQS
7 12 (0.40%) Amazon ELB
8 11 (0.37%) PaaS
9 9 (0.30%) Google Apps
10 4 (0.13%) Google Drive
11 3 (0.10%) Azure Active Directory
12 2 (0.067%) Route 53
12 2 (0.067%) Amazon CloudWatch
12 2 (0.067%) Yammer
12 2 (0.067%) AWS CloudFormation
13 1 (0.034%) IaaS
13 1 (0.034%) Google Cloud Platform
Communications & Networking
1 363 (12.21%) Firewall
2 290 (9.76%) LAN
3 261 (8.78%) WAN
4 193 (6.49%) TCP/IP
5 171 (5.75%) Internet
6 148 (4.98%) VPN
7 147 (4.95%) DNS
8 135 (4.54%) SAN
9 129 (4.34%) Network Security
10 105 (3.53%) Cisco ASA
11 90 (3.03%) MPLS
12 83 (2.79%) Wireless
13 78 (2.62%) BGP
14 72 (2.42%) DHCP
15 62 (2.09%) Intrusion Detection
16 61 (2.05%) Cisco IOS
17 59 (1.99%) EIGRP
18 57 (1.92%) Wireshark
19 42 (1.41%) Cisco Nexus
20 35 (1.18%) Cisco PIX
Database & Business Intelligence
1 268 (9.02%) SQL Server
2 86 (2.89%) MySQL
3 46 (1.55%) Oracle Database
4 43 (1.45%) SQL Server 2008
5 38 (1.28%) Relational Database
6 35 (1.18%) Oracle Reports
7 30 (1.01%) SQL Server Integration Services
8 29 (0.98%) Data Warehouse
9 24 (0.81%) SQL Server Reporting Services
10 23 (0.77%) Oracle Database 11g
11 22 (0.74%) Oracle Database 10g
12 21 (0.71%) Data Mining
13 20 (0.67%) RDBMS
13 20 (0.67%) EDRMS
13 20 (0.67%) IDOL
13 20 (0.67%) Amazon RDS
14 18 (0.61%) PostgreSQL
14 18 (0.61%) Redis
15 16 (0.54%) Big Data
15 16 (0.54%) MS Access
Development Applications
1 27 (0.91%) VSS/SourceSafe
2 21 (0.71%) Git (software)
3 20 (0.67%) Team Foundation Server
4 18 (0.61%) VisualVM
5 12 (0.40%) JIRA
6 8 (0.27%) Subversion
7 7 (0.24%) Oracle Forms
8 6 (0.20%) Toad
9 4 (0.13%) ClearCase
10 3 (0.10%) JUnit
10 3 (0.10%) PowerBuilder
11 2 (0.067%) Maven
11 2 (0.067%) Selenium
11 2 (0.067%) Visual Studio
11 2 (0.067%) Dreamweaver
11 2 (0.067%) QuickTest Pro
11 2 (0.067%) IntelliJ
11 2 (0.067%) Yeoman
11 2 (0.067%) Mockito
11 2 (0.067%) Jasmine
General
1 571 (19.21%) Finance
2 232 (7.81%) Telecoms
3 200 (6.73%) Retail
4 146 (4.91%) Banking
5 126 (4.24%) Law
6 94 (3.16%) Legal
7 54 (1.82%) Advertising
8 43 (1.45%) Publishing
9 42 (1.41%) Back Office
10 41 (1.38%) Marketing
11 38 (1.28%) Front Office
12 29 (0.98%) Billing
13 24 (0.81%) German Language
14 23 (0.77%) French Language
15 21 (0.71%) Investment Banking
15 21 (0.71%) Manufacturing
16 20 (0.67%) Financial Institution
17 15 (0.50%) Games
17 15 (0.50%) Retail Banking
18 14 (0.47%) Military
Job Titles
1 861 (28.97%) Analyst
2 294 (9.89%) Support Analyst
3 286 (9.62%) Service Manager
4 256 (8.61%) Service Analyst
5 225 (7.57%) Support Engineer
6 218 (7.34%) Service Desk Analyst
7 187 (6.29%) Incident Manager
8 172 (5.79%) Network Engineer
9 145 (4.88%) Team Leader
10 135 (4.54%) Applications Support
11 126 (4.24%) Security Analyst
11 126 (4.24%) Delivery Manager
12 125 (4.21%) Services Delivery Manager
13 113 (3.80%) 2nd Line Support
14 97 (3.26%) Problem Manager
15 91 (3.06%) Infrastructure Engineer
15 91 (3.06%) Senior Analyst
16 85 (2.86%) IT Support
17 80 (2.69%) Technical Support
18 79 (2.66%) Operations Manager
Libraries, Frameworks & Software Standards
1 72 (2.42%) Middleware
2 71 (2.39%) .NET
3 62 (2.09%) XML
4 53 (1.78%) Web Services
5 38 (1.28%) HTML
6 29 (0.98%) ASP.NET
7 27 (0.91%) CSS
8 20 (0.67%) Oracle Fusion
9 18 (0.61%) COM+
10 17 (0.57%) SOAP
11 15 (0.50%) ISPF
12 14 (0.47%) J2EE
13 13 (0.44%) FIX Protocol
14 12 (0.40%) .NET Framework
14 12 (0.40%) HTML5
15 11 (0.37%) DHTML
15 11 (0.37%) DOM
15 11 (0.37%) Flash
16 10 (0.34%) Application Packaging
17 9 (0.30%) JMS
Miscellaneous
1 384 (12.92%) Analytical Skills
2 260 (8.75%) Management Information System
3 104 (3.50%) Blackberry
4 100 (3.36%) Statistics
5 96 (3.23%) Clustering
6 73 (2.46%) Computer Science
7 51 (1.72%) Life Science
7 51 (1.72%) Mainframe
8 39 (1.31%) Client/Server
9 34 (1.14%) CMDB
9 34 (1.14%) FMCG
10 33 (1.11%) Video Conferencing
11 32 (1.08%) User Experience
12 30 (1.01%) Enterprise Software
13 29 (0.98%) Replication
14 28 (0.94%) iPad
15 27 (0.91%) iPhone
16 24 (0.81%) Fat Client
16 24 (0.81%) Thin Client
17 22 (0.74%) SCADA
Operating Systems
1 959 (32.27%) Windows
2 417 (14.03%) Linux
3 259 (8.71%) Windows 7
4 250 (8.41%) UNIX
5 233 (7.84%) Windows Server 2008
6 141 (4.74%) Windows Server 2012
7 125 (4.21%) Windows Server 2003
8 102 (3.43%) Red Hat Enterprise Linux
9 93 (3.13%) Windows XP
10 78 (2.62%) Solaris
11 63 (2.12%) Windows 8
12 45 (1.51%) Mac OS X
13 33 (1.11%) Android
14 32 (1.08%) Apple iOS
15 27 (0.91%) AIX
16 17 (0.57%) CentOS
17 15 (0.50%) Mac OS X Server
18 12 (0.40%) Amazon Linux
19 10 (0.34%) Mac OS
20 7 (0.24%) Windows Phone
Processes & Methodologies
1 1583 (53.26%) ITIL
2 756 (25.44%) Problem Management
3 570 (19.18%) Service Management
4 552 (18.57%) Change Management
5 472 (15.88%) Service Delivery
6 250 (8.41%) Root Cause Analysis
7 201 (6.76%) Mentoring
8 183 (6.16%) Information Security
9 170 (5.72%) ITSM
10 150 (5.05%) Project Management
11 148 (4.98%) Continuous Improvement
12 144 (4.85%) Agile Software Development
13 143 (4.81%) Change Control
14 142 (4.78%) Disaster Recovery
15 129 (4.34%) E-Commerce
16 121 (4.07%) Capacity Management
17 119 (4.00%) Configuration Management
18 115 (3.87%) ITIL V3
19 114 (3.84%) SIEM
20 111 (3.73%) Risk Management
Programming Languages
1 369 (12.42%) SQL
2 116 (3.90%) PowerShell
3 108 (3.63%) Java
4 51 (1.72%) Perl
5 48 (1.62%) JavaScript
6 47 (1.58%) PHP
7 40 (1.35%) Python
8 28 (0.94%) PL/SQL
9 25 (0.84%) Shell Script
9 25 (0.84%) C#
10 23 (0.77%) Ruby
11 20 (0.67%) C
12 19 (0.64%) C++
13 15 (0.50%) JCL
14 14 (0.47%) Bash Shell
15 13 (0.44%) T-SQL
16 9 (0.30%) XPath
17 8 (0.27%) VBScript
18 7 (0.24%) COBOL
19 6 (0.20%) Bourne shell
Qualifications
1 314 (10.57%) Security Cleared
2 247 (8.31%) SC Cleared
3 242 (8.14%) Cisco Certification
4 235 (7.91%) Degree
5 217 (7.30%) ITIL Certification
6 198 (6.66%) Microsoft Certification
7 162 (5.45%) CCNA
8 156 (5.25%) CCNP
9 128 (4.31%) MCSE
10 98 (3.30%) CISSP
11 80 (2.69%) ITIL Foundation Certificate
12 77 (2.59%) MCP
13 72 (2.42%) DV Cleared
14 70 (2.36%) CISM
15 58 (1.95%) VMware Certified Professional (VCP)
16 50 (1.68%) CEH
17 47 (1.58%) MCITP
18 46 (1.55%) GIAC
19 45 (1.51%) CCSA
20 43 (1.45%) CCSP
Quality Assurance & Compliance
1 609 (20.49%) SLA
2 155 (5.22%) ISO/IEC 27001
3 83 (2.79%) PCI DSS
4 40 (1.35%) QA
5 29 (0.98%) Sarbanes-Oxley
6 20 (0.67%) COBIT
7 8 (0.27%) ISO 9001
7 8 (0.27%) HIPAA
8 7 (0.24%) ISO/IEC 17799
9 4 (0.13%) Basel II
10 2 (0.067%) ISO 9000
10 2 (0.067%) GxP
11 1 (0.034%) COSO
11 1 (0.034%) HL7
System Software
1 526 (17.70%) Active Directory
2 366 (12.31%) VMware Infrastructure
3 93 (3.13%) Hyper-V
4 90 (3.03%) vSphere
5 61 (2.05%) Snort
6 57 (1.92%) XenApp
7 39 (1.31%) VMware ESX
8 32 (1.08%) XenDesktop
9 26 (0.87%) Terminal Services
10 23 (0.77%) ISA Server
11 21 (0.71%) Firmware
12 18 (0.61%) VMware ESXi
13 17 (0.57%) Microsoft App-V
14 11 (0.37%) XenServer
15 6 (0.20%) UAG
15 6 (0.20%) Citrix Presentation Server
16 5 (0.17%) VMware Workstation
17 4 (0.13%) Oracle RAC
17 4 (0.13%) Varnish
17 4 (0.13%) Forefront TMG
Systems Management
1 96 (3.23%) Nagios
2 86 (2.89%) SCCM
3 78 (2.62%) SCOM
4 51 (1.72%) Opsview
5 45 (1.51%) Opscode Chef
6 32 (1.08%) NetBackup
7 29 (0.98%) Cisco Prime
8 27 (0.91%) Cisco LMS
9 26 (0.87%) Norton AntiVirus
10 20 (0.67%) Puppet
11 19 (0.64%) Netcool
12 18 (0.61%) McAfee ePO
13 17 (0.57%) logstash
14 16 (0.54%) OpenView
14 16 (0.54%) ServiceCenter
15 15 (0.50%) Oracle RMAN
15 15 (0.50%) Legato
16 14 (0.47%) Data Guard
16 14 (0.47%) HP SIM
17 13 (0.44%) WSUS
Vendors
1 744 (25.03%) Microsoft
2 475 (15.98%) VMware
3 453 (15.24%) Cisco
4 307 (10.33%) Citrix
5 220 (7.40%) Oracle
6 132 (4.44%) HP
7 122 (4.10%) Remedy
8 118 (3.97%) Juniper
9 106 (3.57%) CheckPoint
10 96 (3.23%) IBM
11 91 (3.06%) Dell
12 82 (2.76%) Red Hat
13 76 (2.56%) F5
14 65 (2.19%) EMC
15 61 (2.05%) Apple
16 60 (2.02%) NetApp
17 54 (1.82%) Altiris
18 48 (1.62%) McAfee
19 45 (1.51%) Fujitsu
19 45 (1.51%) SolarWinds
West Midlands
Ashdown IT
Salary: £40000 - £50000 per annum
Posted: 10 hours ago
Swindon, Wiltshire
FT Select
Salary: From £40,000 to £50,000 per annum plus car allowance and benefits
Posted: 11 hours ago
Slough, Berkshire
Sanderson
Salary: £50000 - £80000 per annum + benefits
Posted: 11 hours ago
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: 12 hours ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 12 hours ago
St. Albans, Hertfordshire
Austin Fraser
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 13 hours ago
Slough, Berkshire
People Source Consulting
Salary: £50000 - £65000 per annum + Shift Bonus
Posted: 13 hours ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 13 hours ago
City, London
Harrington Starr
Salary: £80000 - £100000 per annum
Posted: 14 hours ago
London
Stott & May
Salary: £50000 - £55000 Per Annum Excellent Package
Posted: 15 hours ago
Swindon, Wiltshire
Reed Professional Services
Salary: £38000 - £50000 per annum + benefits
Posted: 17 hours ago
London
Information Technology Services
Salary: £40k - 490k per year + Benefits
Posted: 17 hours ago
York, North Yorkshire
Testing Circle Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 19 hours ago
Peterborough, Cambridgeshire
McGregor Boyall
Posted: Yesterday
London
Careerwise
Salary: benefits
Posted: Yesterday
Reading, Berkshire
C.O.A.L IT Services Ltd
Salary: Excellent Package
Posted: Yesterday
London
Careerwise
Salary: Pension, Healthcare, Life, social
Posted: Yesterday
Cheshire
McGregor Boyall
Salary: £23000.00 - £35000.00 per annum
Posted: Yesterday
Swindon, Wiltshire
Clearwater People Solutions
Salary: £20000 - £24000 Per Annum
Posted: Yesterday