The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 192 242 251
Rank change year-on-year
+50 +9
Permanent jobs citing Incident Management 1608 1193 1230
As % of all permanent IT jobs located in England 1.50% 1.18% 1.13%
As % of the Processes & Methodologies category 1.83% 1.45% 1.43%
Number of salaries quoted 1189 930 925
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £23,250 £25,000 £22,500
10% offered a salary of more than £70,000 £65,000 £66,500
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87669 82411 86081
As % of all permanent IT jobs located in England 82.05% 81.56% 79.22%
Number of salaries quoted 71362 68465 73145
Average salary £49,500 £47,500 £46,000
Average salary % change year-on-year
+4.21% +3.26%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 20 October 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 476 £52,500 - 52
South East +38 395 £39,000 +20.00% 38
West Midlands +49 191 £50,000 +33.33% 9
Yorkshire +71 179 £34,000 -2.85% 26
North West +51 134 £47,500 +30.13% 15
East of England +38 116 £42,500 +16.43% 13
South West -20 69 £28,088 -29.78% 13
East Midlands -11 43 £28,500 -25.00% 4
North East -25 9 £27,500 -54.16% 4
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 20 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1593 (53.55%) ITIL
2 866 (29.11%) Windows
3 713 (23.97%) Finance
4 659 (22.15%) Problem Management
5 601 (20.20%) Microsoft
6 556 (18.69%) SLA
7 554 (18.62%) Service Management
8 500 (16.81%) SQL
9 498 (16.74%) Service Delivery
10 469 (15.76%) Active Directory
11 455 (15.29%) Change Management
12 403 (13.55%) Cisco
13 398 (13.38%) MS Excel
14 395 (13.28%) Linux
15 335 (11.26%) Oracle
16 328 (11.03%) Firewall
17 320 (10.76%) UNIX
18 316 (10.62%) Security Cleared
19 304 (10.22%) Citrix
20 303 (10.18%) Management Information System
20 303 (10.18%) VMware
21 285 (9.58%) Root Cause Analysis
22 283 (9.51%) SQL Server
23 278 (9.34%) MS Office
24 268 (9.01%) Banking
24 268 (9.01%) Analytical Skills
25 256 (8.61%) Degree
26 243 (8.17%) Windows Server 2008
27 239 (8.03%) E-Commerce
28 234 (7.87%) SC Cleared

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 20 October 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 230 (7.73%) MS Exchange
2 185 (6.22%) Apache
3 171 (5.75%) IIS
4 137 (4.61%) Tomcat
5 108 (3.63%) SharePoint
6 84 (2.82%) Exchange Server 2010
7 63 (2.12%) SharePoint 2010
8 54 (1.82%) Lync
8 54 (1.82%) JBoss
9 52 (1.75%) WebLogic
9 52 (1.75%) Exchange Server 2003
10 48 (1.61%) WebSphere
11 47 (1.58%) Exchange Server 2007
12 43 (1.45%) Blackberry Enterprise Server
13 36 (1.21%) Exchange Server 2013
14 34 (1.14%) OpenStack
14 34 (1.14%) CMS
15 30 (1.01%) Live Communications Server
16 23 (0.77%) IBM Notes
17 19 (0.64%) Drupal
Applications
1 398 (13.38%) MS Excel
2 278 (9.34%) MS Office
3 47 (1.58%) MS PowerPoint
4 34 (1.14%) MS Visio
5 7 (0.24%) Photoshop
6 5 (0.17%) Spreadsheet
7 4 (0.13%) MS Project
8 1 (0.034%) Acrobat
8 1 (0.034%) AutoCAD
Business Applications
1 35 (1.18%) Remedy ITSM
2 24 (0.81%) Oracle Applications
3 18 (0.61%) Oracle EBS
4 15 (0.50%) assyst
5 14 (0.47%) Oracle EBS R12
6 13 (0.44%) Retail-J
7 10 (0.34%) Temenos T24
8 8 (0.27%) Markit EDM
9 7 (0.24%) SAP EHS
9 7 (0.24%) SAP PM
9 7 (0.24%) Summit
10 6 (0.20%) SAP Payroll
10 6 (0.20%) SAP HR
10 6 (0.20%) Kondor+
10 6 (0.20%) Oracle Retail
11 5 (0.17%) Dynamics CRM
11 5 (0.17%) SAP FI
11 5 (0.17%) SAP FI/CO
11 5 (0.17%) SAP CO
12 4 (0.13%) Dynamics NAV
Cloud Services
1 57 (1.92%) Microsoft Azure
2 25 (0.84%) Amazon AWS
2 25 (0.84%) SaaS
3 20 (0.67%) Office 365
4 10 (0.34%) Google Apps
5 7 (0.24%) Amazon EC2
6 4 (0.13%) Cloud Computing
7 3 (0.10%) PaaS
7 3 (0.10%) CloudFront
8 2 (0.067%) Amazon S3
8 2 (0.067%) IaaS
8 2 (0.067%) IBM SmartCloud
9 1 (0.034%) Route 53
Communications & Networking
1 328 (11.03%) Firewall
2 224 (7.53%) LAN
3 209 (7.03%) WAN
4 159 (5.34%) TCP/IP
5 150 (5.04%) DNS
6 134 (4.50%) Internet
6 134 (4.50%) Network Security
7 133 (4.47%) SAN
8 119 (4.00%) VoIP
9 115 (3.87%) Cisco ASA
10 104 (3.50%) DHCP
11 99 (3.33%) MPLS
12 83 (2.79%) VPN
13 59 (1.98%) FWSM
14 56 (1.88%) SSL
15 51 (1.71%) Wireless
16 44 (1.48%) HTTP
17 41 (1.38%) Intrusion Detection
18 40 (1.34%) FTP
19 35 (1.18%) LDAP
Database & Business Intelligence
1 283 (9.51%) SQL Server
2 145 (4.87%) Oracle Database
3 87 (2.92%) Relational Database
4 71 (2.39%) MySQL
5 68 (2.29%) Oracle Database 11g
6 61 (2.05%) SQL Server 2008
7 59 (1.98%) RDBMS
8 46 (1.55%) IDOL
9 43 (1.45%) EDRMS
10 41 (1.38%) SQL Server 2005
11 39 (1.31%) Oracle Database 10g
12 30 (1.01%) DB2
13 29 (0.97%) SQL Server Reporting Services
14 26 (0.87%) Oracle Reports
15 20 (0.67%) SQL Server Integration Services
15 20 (0.67%) Oracle Exadata
16 17 (0.57%) SQL Server Analysis Services
16 17 (0.57%) SQL Server 2000
16 17 (0.57%) MS Access
16 17 (0.57%) SQL Server 2012
Development Applications
1 18 (0.61%) ClearCase
2 17 (0.57%) JIRA
3 14 (0.47%) Jenkins
4 11 (0.37%) VisualVM
4 11 (0.37%) Git (software)
4 11 (0.37%) Team Foundation Server
5 7 (0.24%) Subversion
6 6 (0.20%) JUnit
6 6 (0.20%) Oracle Forms
7 5 (0.17%) Toad
7 5 (0.17%) Atlassian Bamboo
8 4 (0.13%) Metasploit
8 4 (0.13%) Maven
9 3 (0.10%) QuickTest Pro
9 3 (0.10%) VSS/SourceSafe
9 3 (0.10%) Hudson
9 3 (0.10%) SQL Server Management Studio (SSMS)
10 2 (0.067%) Apache Ivy
10 2 (0.067%) GCC
10 2 (0.067%) Ant
General
1 713 (23.97%) Finance
2 268 (9.01%) Banking
3 221 (7.43%) Telecoms
4 218 (7.33%) Retail
5 83 (2.79%) Legal
6 61 (2.05%) Law
7 56 (1.88%) Front Office
8 52 (1.75%) Publishing
9 49 (1.65%) Back Office
10 42 (1.41%) Marketing
11 32 (1.08%) Investment Banking
12 29 (0.97%) Financial Institution
13 28 (0.94%) Advertising
14 16 (0.54%) Retail Banking
14 16 (0.54%) French Language
15 14 (0.47%) Manufacturing
15 14 (0.47%) Billing
16 10 (0.34%) Electronics
17 9 (0.30%) German Language
18 7 (0.24%) Spanish Language
Job Titles
1 809 (27.19%) Analyst
2 295 (9.92%) Support Analyst
3 248 (8.34%) Service Analyst
4 211 (7.09%) Service Manager
5 192 (6.45%) Incident Manager
6 188 (6.32%) Support Engineer
7 181 (6.08%) Service Desk Analyst
8 166 (5.58%) Applications Support
9 158 (5.31%) Team Leader
10 146 (4.91%) DBA
11 127 (4.27%) Delivery Manager
12 120 (4.03%) Security Analyst
12 120 (4.03%) Services Delivery Manager
13 116 (3.90%) Network Engineer
14 92 (3.09%) 2nd Line Support
15 85 (2.86%) Senior Analyst
15 85 (2.86%) Oracle DBA
16 75 (2.52%) Consultant
17 71 (2.39%) Systems Engineer
18 68 (2.29%) Administrator
Libraries, Frameworks & Software Standards
1 89 (2.99%) Web Services
2 88 (2.96%) .NET
3 78 (2.62%) Middleware
4 73 (2.45%) XML
5 45 (1.51%) HTML
6 40 (1.34%) CSS
7 38 (1.28%) ASP.NET
8 28 (0.94%) Ajax
9 26 (0.87%) Oracle Fusion
10 24 (0.81%) Spring
11 23 (0.77%) XSLT
12 22 (0.74%) SOAP
13 17 (0.57%) J2EE
14 15 (0.50%) FIX Protocol
15 14 (0.47%) ISPF
16 13 (0.44%) WCF
17 12 (0.40%) ActiveMQ
18 11 (0.37%) COM+
18 11 (0.37%) jQuery
19 10 (0.34%) Silverlight
Miscellaneous
1 303 (10.18%) Management Information System
2 268 (9.01%) Analytical Skills
3 121 (4.07%) Statistics
4 108 (3.63%) Blackberry
5 102 (3.43%) Replication
6 96 (3.23%) Clustering
7 90 (3.03%) Computer Science
8 46 (1.55%) Enterprise Software
9 38 (1.28%) Video Conferencing
10 37 (1.24%) CMDB
11 31 (1.04%) Mainframe
12 30 (1.01%) Thin Client
12 30 (1.01%) Fat Client
12 30 (1.01%) Mobile App
13 29 (0.97%) Digital Media
14 27 (0.91%) Client/Server
15 25 (0.84%) Foreign Exchange (FX)
16 24 (0.81%) Life Science
17 21 (0.71%) Mathematics
18 19 (0.64%) Performance Metrics
Operating Systems
1 866 (29.11%) Windows
2 395 (13.28%) Linux
3 320 (10.76%) UNIX
4 243 (8.17%) Windows Server 2008
5 201 (6.76%) Windows 7
6 199 (6.69%) Windows Server 2003
7 144 (4.84%) Windows XP
8 99 (3.33%) Windows Server 2012
9 93 (3.13%) Solaris
10 84 (2.82%) Red Hat Enterprise Linux
11 38 (1.28%) AIX
12 36 (1.21%) SUSE
13 30 (1.01%) Windows 8
14 19 (0.64%) Android
15 18 (0.61%) Ubuntu
15 18 (0.61%) CentOS
16 17 (0.57%) Windows 2000 Server
16 17 (0.57%) Windows 2000
17 16 (0.54%) HPUX
18 15 (0.50%) Oracle Linux
Processes & Methodologies
1 1593 (53.55%) ITIL
2 659 (22.15%) Problem Management
3 554 (18.62%) Service Management
4 498 (16.74%) Service Delivery
5 455 (15.29%) Change Management
6 285 (9.58%) Root Cause Analysis
7 239 (8.03%) E-Commerce
8 188 (6.32%) Continuous Improvement
9 177 (5.95%) Mentoring
9 177 (5.95%) Project Management
10 174 (5.85%) Information Security
11 165 (5.55%) Stakeholder Management
12 163 (5.48%) Capacity Planning
13 155 (5.21%) Time Management
14 145 (4.87%) ITSM
15 141 (4.74%) Disaster Recovery
16 120 (4.03%) Capacity Management
17 111 (3.73%) Release Management
18 110 (3.70%) Migration
19 108 (3.63%) Change Control
Programming Languages
1 500 (16.81%) SQL
2 192 (6.45%) Java
3 120 (4.03%) PowerShell
4 94 (3.16%) Perl
5 68 (2.29%) C
6 60 (2.02%) Shell Script
7 42 (1.41%) PHP
8 41 (1.38%) C#
9 34 (1.14%) PL/SQL
10 33 (1.11%) JavaScript
11 31 (1.04%) T-SQL
12 30 (1.01%) C++
13 21 (0.71%) VB
14 20 (0.67%) Python
15 17 (0.57%) AWK
15 17 (0.57%) sed
16 15 (0.50%) Bourne shell
16 15 (0.50%) Bash Shell
17 14 (0.47%) Ruby
17 14 (0.47%) JCL
Qualifications
1 316 (10.62%) Security Cleared
2 256 (8.61%) Degree
3 234 (7.87%) SC Cleared
4 228 (7.66%) ITIL Certification
5 226 (7.60%) Cisco Certification
6 183 (6.15%) Microsoft Certification
7 143 (4.81%) CCNP
8 115 (3.87%) CCNA
9 102 (3.43%) DV Cleared
10 100 (3.36%) MCSE
11 95 (3.19%) CISSP
12 80 (2.69%) MCP
13 69 (2.32%) CCSP
14 65 (2.18%) CISM
15 56 (1.88%) MCSA
16 47 (1.58%) VMware Certified Professional (VCP)
17 44 (1.48%) MCITP
18 43 (1.45%) GIAC
19 40 (1.34%) CISA
20 38 (1.28%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 556 (18.69%) SLA
2 134 (4.50%) ISO/IEC 27001
3 50 (1.68%) ISO 9001
4 46 (1.55%) PCI DSS
5 36 (1.21%) QA
6 29 (0.97%) Sarbanes-Oxley
7 27 (0.91%) COBIT
8 25 (0.84%) ISO/IEC 17799
9 11 (0.37%) ISO 14001
10 4 (0.13%) GCP
10 4 (0.13%) GMP
10 4 (0.13%) GLP
10 4 (0.13%) Data Quality
11 2 (0.067%) ISO 9000
11 2 (0.067%) Solvency II
12 1 (0.034%) HIPAA
12 1 (0.034%) Basel II
12 1 (0.034%) TickIT
System Software
1 469 (15.76%) Active Directory
2 190 (6.39%) VMware Infrastructure
3 73 (2.45%) vSphere
4 67 (2.25%) Oracle RAC
5 65 (2.18%) Oracle RMAN
6 50 (1.68%) XenApp
7 48 (1.61%) Hyper-V
8 47 (1.58%) ISA Server
9 37 (1.24%) VMware ESX
10 34 (1.14%) Snort
11 31 (1.04%) UAG
12 26 (0.87%) XenDesktop
13 21 (0.71%) XenServer
14 18 (0.61%) Firmware
15 14 (0.47%) Terminal Services
15 14 (0.47%) EMC RecoverPoint
16 11 (0.37%) Citrix Presentation Server
17 10 (0.34%) VMware ESXi
18 9 (0.30%) MetaFrame
19 8 (0.27%) Forefront TMG
Systems Management
1 77 (2.59%) Data Guard
2 73 (2.45%) Nagios
3 62 (2.08%) NetBackup
4 57 (1.92%) SCCM
5 43 (1.45%) OpenView
6 29 (0.97%) Tivoli
6 29 (0.97%) Oracle Enterprise Manager
6 29 (0.97%) Norton AntiVirus
7 26 (0.87%) Backup Exec
7 26 (0.87%) SCOM
8 22 (0.74%) WSUS
9 16 (0.54%) EMC NetWorker
10 15 (0.50%) Opsview
10 15 (0.50%) Netcool
10 15 (0.50%) Tivoli Monitoring
11 14 (0.47%) HP SIM
12 13 (0.44%) Cacti
13 12 (0.40%) Unicenter
13 12 (0.40%) Cisco CUCM
13 12 (0.40%) ServiceCenter
Vendors
1 601 (20.20%) Microsoft
2 403 (13.55%) Cisco
3 335 (11.26%) Oracle
4 304 (10.22%) Citrix
5 303 (10.18%) VMware
6 174 (5.85%) HP
7 158 (5.31%) CheckPoint
8 124 (4.17%) Remedy
9 108 (3.63%) IBM
10 95 (3.19%) Red Hat
11 94 (3.16%) Fujitsu
12 86 (2.89%) Juniper
13 73 (2.45%) Sun
14 62 (2.08%) Dell
15 61 (2.05%) Veritas
15 61 (2.05%) Symantec
16 53 (1.78%) Meridio
16 53 (1.78%) F5
17 50 (1.68%) EMC
18 49 (1.65%) NetApp
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £25000 to £30000 per annum
Posted: 4 hours ago
Redhill, Surrey
Circle Recruitment
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 4 hours ago
City, London
Burns Sheehan
Salary: £50000 - £60000 per annum
Posted: 5 hours ago
Hemel Hempstead, Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
Bluetownonline
Salary: £17k - 24.5k per year
Posted: 5 hours ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 6 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: salary dependent on experience
Posted: 7 hours ago
Chippenham, Wiltshire
FT Select
Salary: From £50,000 to £55,000 per annum plus car allowance and benefits
Posted: 7 hours ago
South East London
FT Select
Salary: From £55,000 to £60,000 per annum plus benefits
Posted: 7 hours ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum £28k - £35k plus Pension + bonus + h
Posted: 8 hours ago
Chester, Cheshire
Bank of America Merrill Lynch
Posted: 9 hours ago
Burgess Hill, West Sussex
Owen Daniels Consultancy
Salary: From £28,000 to £35,000 per annum
Posted: 10 hours ago
Guildford, Surrey
Lorien Resourcing
Salary: £30000 - £35000 per annum
Posted: 11 hours ago
Bristol, Avon
Lorien Resourcing
Posted: 12 hours ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 12 hours ago
Telford, Shropshire
Anderson Scott Solutions Ltd
Salary: From £35,000 to £50,000 per annum 33 days a/l, pension, free parking
Posted: 13 hours ago
London
Information Technology Services
Salary: £40k - 45k per day
Posted: 22 hours ago
Birmingham, West Midlands (County)
TEKsystems
Salary: £45000 - £55000 per annum + Bonus & Benefits
Posted: Yesterday
Bournemouth, Dorset
LV=
Salary: Competitive
Posted: Yesterday
Swindon, Wiltshire
Research Councils UK
Posted: 2 days ago