The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 194 245 271
Rank change year-on-year
+51 +26
Permanent jobs citing Incident Management 1519 1125 1065
As % of all permanent IT jobs located in England 1.54% 1.16% 1.02%
As % of the Processes & Methodologies category 1.87% 1.41% 1.27%
Number of salaries quoted 1213 873 799
Average salary £41,000 £42,500 £41,000
Average salary % change year-on-year
-3.52% +3.65%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £65,000 £65,000 £63,000
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
81372 79754 83882
As % of all permanent IT jobs located in England 82.68% 82.32% 80.16%
Number of salaries quoted 67586 64366 71825
Average salary £48,500 £47,500 £45,000
Average salary % change year-on-year
+2.10% +5.55%
90% offered a salary of more than £31,500 £31,000 £30,000
10% offered a salary of more than £73,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 26 January 2015.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 484 £47,500 -9.52% 58
South East +47 403 £37,500 +11.94% 29
Yorkshire +43 153 £45,000 +12.50% 8
East of England +66 151 £40,000 +12.67% 17
West Midlands +31 114 £40,000 - 5
North West +33 112 £38,000 -5.00% 13
East Midlands +22 60 £42,000 +17.48% 10
South West +1 55 £25,750 -28.47% 16
North East 0 8 £37,500 +74.41% 2
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 26 January 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1697 (54.37%) ITIL
2 933 (29.89%) Windows
3 759 (24.32%) Microsoft
4 743 (23.81%) Problem Management
5 674 (21.60%) Finance
6 595 (19.06%) Service Management
7 594 (19.03%) SLA
8 553 (17.72%) Change Management
9 529 (16.95%) Active Directory
10 469 (15.03%) MS Excel
11 465 (14.90%) Service Delivery
12 457 (14.64%) Cisco
13 410 (13.14%) SQL
14 408 (13.07%) VMware
15 404 (12.94%) Linux
16 374 (11.98%) Security Cleared
17 370 (11.86%) Analytical Skills
18 362 (11.60%) MS Office
19 349 (11.18%) Citrix
20 336 (10.77%) Firewall
21 332 (10.64%) UNIX
22 330 (10.57%) Management Information System
23 312 (10.00%) SC Cleared
24 288 (9.23%) Oracle
25 286 (9.16%) VMware Infrastructure
26 278 (8.91%) Cisco Certification
27 268 (8.59%) MS Exchange
28 266 (8.52%) SQL Server
29 265 (8.49%) Degree
30 260 (8.33%) LAN

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 26 January 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 268 (8.59%) MS Exchange
2 165 (5.29%) IIS
3 164 (5.25%) Apache
4 99 (3.17%) SharePoint
5 93 (2.98%) Tomcat
6 66 (2.11%) Exchange Server 2010
7 55 (1.76%) SharePoint 2010
8 50 (1.60%) WebLogic
9 47 (1.51%) JBoss
10 44 (1.41%) Exchange Server 2003
11 40 (1.28%) Exchange Server 2007
12 38 (1.22%) Blackberry Enterprise Server
13 35 (1.12%) Exchange Server 2013
14 33 (1.06%) Lync
15 30 (0.96%) IBM Notes
16 27 (0.87%) WebSphere
17 21 (0.67%) SAS
18 20 (0.64%) Live Communications Server
19 15 (0.48%) ColdFusion
19 15 (0.48%) OpenStack
Applications
1 469 (15.03%) MS Excel
2 362 (11.60%) MS Office
3 27 (0.87%) MS PowerPoint
4 25 (0.80%) MS Visio
5 5 (0.16%) MS Project
6 3 (0.096%) Spreadsheet
7 1 (0.032%) Photoshop
7 1 (0.032%) Acrobat
Business Applications
1 37 (1.19%) Remedy ITSM
2 17 (0.54%) assyst
3 13 (0.42%) Oracle EBS
4 9 (0.29%) Oracle EBS R12
5 8 (0.26%) Dynamics CRM
6 7 (0.22%) Retail-J
6 7 (0.22%) SAP EHS
6 7 (0.22%) Oracle BPM
6 7 (0.22%) Temenos T24
6 7 (0.22%) Agresso
6 7 (0.22%) SAP PM
7 6 (0.19%) Dynamics AX
7 6 (0.19%) Kondor+
8 5 (0.16%) Dynamics NAV
8 5 (0.16%) Markit EDM
9 4 (0.13%) Oracle General Ledger
10 3 (0.096%) SAP ERP
10 3 (0.096%) Oracle Retail
10 3 (0.096%) SAP CO
10 3 (0.096%) SAP Oil and Gas
Cloud Services
1 23 (0.74%) Amazon AWS
1 23 (0.74%) SaaS
2 21 (0.67%) Microsoft Azure
2 21 (0.67%) Office 365
3 14 (0.45%) Amazon EC2
4 13 (0.42%) Amazon S3
4 13 (0.42%) PaaS
5 12 (0.38%) Google Apps
6 10 (0.32%) Amazon ELB
6 10 (0.32%) Amazon SQS
6 10 (0.32%) Cloud Computing
7 3 (0.096%) Route 53
7 3 (0.096%) IaaS
8 2 (0.064%) CloudFront
Communications & Networking
1 336 (10.77%) Firewall
2 260 (8.33%) LAN
3 232 (7.43%) WAN
4 182 (5.83%) Internet
5 162 (5.19%) DNS
6 144 (4.61%) TCP/IP
7 135 (4.33%) Network Security
8 124 (3.97%) Cisco ASA
9 120 (3.84%) SAN
10 109 (3.49%) VPN
11 101 (3.24%) DHCP
12 92 (2.95%) MPLS
13 81 (2.60%) VoIP
14 67 (2.15%) Intrusion Detection
15 66 (2.11%) Wireless
16 51 (1.63%) FWSM
17 48 (1.54%) Cisco Nexus
18 47 (1.51%) BGP
19 42 (1.35%) Wireshark
20 38 (1.22%) SSL
Database & Business Intelligence
1 266 (8.52%) SQL Server
2 103 (3.30%) Oracle Database
3 82 (2.63%) MySQL
4 59 (1.89%) Relational Database
5 49 (1.57%) RDBMS
5 49 (1.57%) SQL Server 2008
6 46 (1.47%) EDRMS
6 46 (1.47%) IDOL
7 45 (1.44%) Oracle Database 11g
8 38 (1.22%) Oracle Database 10g
9 30 (0.96%) Oracle Reports
10 24 (0.77%) Data Warehouse
11 23 (0.74%) MS Access
12 21 (0.67%) SQL Server Integration Services
13 20 (0.64%) SQL Server 2005
14 19 (0.61%) SQL Server Reporting Services
15 18 (0.58%) SQL Server 2012
16 17 (0.54%) Data Mining
17 16 (0.51%) DB2
18 15 (0.48%) PostgreSQL
Development Applications
1 23 (0.74%) VisualVM
2 20 (0.64%) Git (software)
3 19 (0.61%) Team Foundation Server
4 15 (0.48%) ClearCase
4 15 (0.48%) VSS/SourceSafe
5 10 (0.32%) JIRA
6 7 (0.22%) Subversion
7 6 (0.19%) Jenkins
8 5 (0.16%) Atlassian Bamboo
8 5 (0.16%) Oracle Forms
8 5 (0.16%) Toad
9 3 (0.096%) JUnit
9 3 (0.096%) SQL Server Management Studio (SSMS)
10 2 (0.064%) Eclipse
10 2 (0.064%) Hudson
11 1 (0.032%) Rational Application Developer
11 1 (0.032%) Maven
11 1 (0.032%) PVCS
11 1 (0.032%) QuickTest Pro
11 1 (0.032%) PowerBuilder
General
1 674 (21.60%) Finance
2 258 (8.27%) Telecoms
3 223 (7.15%) Retail
4 203 (6.50%) Banking
5 85 (2.72%) Law
6 84 (2.69%) Legal
7 62 (1.99%) Front Office
8 54 (1.73%) Back Office
9 47 (1.51%) Marketing
10 40 (1.28%) Publishing
11 36 (1.15%) Advertising
12 31 (0.99%) Investment Banking
13 18 (0.58%) French Language
14 17 (0.54%) Financial Institution
15 15 (0.48%) Military
16 11 (0.35%) Manufacturing
17 9 (0.29%) German Language
17 9 (0.29%) Retail Banking
18 7 (0.22%) Billing
18 7 (0.22%) Spanish Language
Job Titles
1 895 (28.68%) Analyst
2 332 (10.64%) Support Analyst
3 304 (9.74%) Service Analyst
4 227 (7.27%) Service Desk Analyst
5 222 (7.11%) Support Engineer
6 221 (7.08%) Service Manager
7 200 (6.41%) Incident Manager
8 171 (5.48%) Network Engineer
9 167 (5.35%) Team Leader
10 135 (4.33%) Applications Support
11 119 (3.81%) Security Analyst
12 114 (3.65%) Delivery Manager
13 112 (3.59%) Services Delivery Manager
13 112 (3.59%) 2nd Line Support
14 95 (3.04%) DBA
15 82 (2.63%) Senior Analyst
16 81 (2.60%) Technical Support
17 78 (2.50%) Administrator
18 72 (2.31%) Problem Manager
19 71 (2.27%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 86 (2.76%) Middleware
2 84 (2.69%) .NET
3 78 (2.50%) XML
4 70 (2.24%) Web Services
5 44 (1.41%) CSS
5 44 (1.41%) HTML
6 32 (1.03%) ASP.NET
7 30 (0.96%) SOAP
8 25 (0.80%) FIX Protocol
9 23 (0.74%) COM+
10 21 (0.67%) J2EE
10 21 (0.67%) Oracle Fusion
11 19 (0.61%) ISPF
11 19 (0.61%) XSLT
12 15 (0.48%) DOM
12 15 (0.48%) DHTML
13 13 (0.42%) JMS
14 11 (0.35%) Spring
14 11 (0.35%) Application Packaging
15 9 (0.29%) .NET Framework
Miscellaneous
1 370 (11.86%) Analytical Skills
2 330 (10.57%) Management Information System
3 121 (3.88%) Blackberry
3 121 (3.88%) Statistics
4 89 (2.85%) Computer Science
5 86 (2.76%) Clustering
6 56 (1.79%) Replication
7 50 (1.60%) Life Science
8 49 (1.57%) CMDB
9 47 (1.51%) Enterprise Software
10 38 (1.22%) Mainframe
11 34 (1.09%) Video Conferencing
12 32 (1.03%) Client/Server
13 28 (0.90%) Thin Client
13 28 (0.90%) Fat Client
14 26 (0.83%) PKI
15 23 (0.74%) DataPower
15 23 (0.74%) User Experience
16 20 (0.64%) Open Source
16 20 (0.64%) Foreign Exchange (FX)
Operating Systems
1 933 (29.89%) Windows
2 404 (12.94%) Linux
3 332 (10.64%) UNIX
4 257 (8.23%) Windows 7
5 228 (7.31%) Windows Server 2008
6 152 (4.87%) Windows Server 2003
7 137 (4.39%) Windows XP
8 124 (3.97%) Windows Server 2012
9 89 (2.85%) Red Hat Enterprise Linux
10 76 (2.44%) Solaris
11 53 (1.70%) Windows 8
12 27 (0.87%) AIX
13 24 (0.77%) Mac OS X
14 22 (0.70%) Android
15 18 (0.58%) Apple iOS
16 17 (0.54%) SUSE
17 14 (0.45%) CentOS
18 13 (0.42%) SUSE Linux Enterprise Server
19 12 (0.38%) Mac OS
20 10 (0.32%) Amazon Linux
Processes & Methodologies
1 1697 (54.37%) ITIL
2 743 (23.81%) Problem Management
3 595 (19.06%) Service Management
4 553 (17.72%) Change Management
5 465 (14.90%) Service Delivery
6 246 (7.88%) Root Cause Analysis
7 235 (7.53%) Mentoring
8 210 (6.73%) E-Commerce
9 170 (5.45%) Information Security
10 159 (5.09%) Continuous Improvement
11 157 (5.03%) Project Management
12 152 (4.87%) Time Management
12 152 (4.87%) Change Control
13 150 (4.81%) Disaster Recovery
14 143 (4.58%) ITSM
15 140 (4.49%) Stakeholder Management
16 128 (4.10%) Coaching
17 127 (4.07%) Capacity Management
18 125 (4.01%) Configuration Management
19 124 (3.97%) ITIL V3
Programming Languages
1 410 (13.14%) SQL
2 138 (4.42%) PowerShell
3 122 (3.91%) Java
4 56 (1.79%) Perl
5 55 (1.76%) JavaScript
6 49 (1.57%) Shell Script
7 42 (1.35%) PHP
8 36 (1.15%) C
9 32 (1.03%) Python
10 31 (0.99%) C++
11 29 (0.93%) C#
12 22 (0.70%) PL/SQL
12 22 (0.70%) Ruby
13 19 (0.61%) JCL
14 16 (0.51%) AWK
14 16 (0.51%) sed
15 15 (0.48%) T-SQL
16 14 (0.45%) Bourne shell
16 14 (0.45%) Bash Shell
17 9 (0.29%) VB
Qualifications
1 374 (11.98%) Security Cleared
2 312 (10.00%) SC Cleared
3 278 (8.91%) Cisco Certification
4 265 (8.49%) Degree
5 205 (6.57%) Microsoft Certification
6 204 (6.54%) ITIL Certification
7 181 (5.80%) CCNP
8 150 (4.81%) CCNA
9 115 (3.68%) MCSE
10 91 (2.92%) DV Cleared
11 89 (2.85%) CISSP
12 83 (2.66%) MCP
13 68 (2.18%) CISM
14 62 (1.99%) CCSP
15 60 (1.92%) GIAC
16 57 (1.83%) ITIL Foundation Certificate
17 51 (1.63%) CCSA
18 49 (1.57%) VMware Certified Professional (VCP)
19 47 (1.51%) MCSA
20 42 (1.35%) MCITP
Quality Assurance & Compliance
1 594 (19.03%) SLA
2 134 (4.29%) ISO/IEC 27001
3 75 (2.40%) PCI DSS
4 37 (1.19%) QA
5 28 (0.90%) Sarbanes-Oxley
6 22 (0.70%) ISO 9001
7 14 (0.45%) COBIT
8 9 (0.29%) ISO/IEC 17799
9 7 (0.22%) ISO 14001
10 6 (0.19%) HIPAA
11 5 (0.16%) Basel II
12 2 (0.064%) ISO 9000
12 2 (0.064%) GxP
12 2 (0.064%) Solvency II
13 1 (0.032%) TickIT
System Software
1 529 (16.95%) Active Directory
2 286 (9.16%) VMware Infrastructure
3 87 (2.79%) vSphere
4 70 (2.24%) XenApp
5 66 (2.11%) Hyper-V
6 60 (1.92%) Snort
7 47 (1.51%) ISA Server
8 42 (1.35%) Oracle RMAN
9 33 (1.06%) VMware ESX
10 28 (0.90%) Firmware
11 26 (0.83%) XenDesktop
12 22 (0.70%) Oracle RAC
13 18 (0.58%) VMware ESXi
14 16 (0.51%) Microsoft App-V
15 15 (0.48%) XenServer
16 14 (0.45%) UAG
17 13 (0.42%) Terminal Services
18 8 (0.26%) Citrix Presentation Server
19 6 (0.19%) Forefront TMG
19 6 (0.19%) EMC RecoverPoint
Systems Management
1 79 (2.53%) Nagios
2 75 (2.40%) SCCM
3 63 (2.02%) NetBackup
4 57 (1.83%) SCOM
5 44 (1.41%) Data Guard
6 41 (1.31%) Opscode Chef
7 39 (1.25%) Opsview
8 31 (0.99%) Norton AntiVirus
8 31 (0.99%) OpenView
9 28 (0.90%) Tivoli
10 26 (0.83%) Netcool
11 24 (0.77%) Backup Exec
12 19 (0.61%) ServiceCenter
13 18 (0.58%) Tivoli Monitoring
13 18 (0.58%) Puppet
14 15 (0.48%) Cisco Prime
14 15 (0.48%) Cisco LMS
14 15 (0.48%) Netcool/OMNIbus
15 14 (0.45%) Unicenter
16 13 (0.42%) Foglight
Vendors
1 759 (24.32%) Microsoft
2 457 (14.64%) Cisco
3 408 (13.07%) VMware
4 349 (11.18%) Citrix
5 288 (9.23%) Oracle
6 147 (4.71%) HP
7 141 (4.52%) Remedy
8 137 (4.39%) CheckPoint
9 117 (3.75%) Juniper
10 112 (3.59%) IBM
11 93 (2.98%) Fujitsu
12 81 (2.60%) Dell
12 81 (2.60%) Red Hat
13 67 (2.15%) Sun
14 62 (1.99%) Veritas
15 60 (1.92%) F5
16 57 (1.83%) Meridio
17 53 (1.70%) EMC
18 51 (1.63%) NetApp
19 50 (1.60%) Symantec
City, London
Hudson IT
Salary: £50000 per annum
Posted: 3 hours ago
Leicestershire
Ampersand Consulting
Salary: £4100 - £45000 per annum + bonus + benefits
Posted: 3 hours ago
Surrey
Spring Technology
Salary: £20000.00 - £23500.00 per annum
Posted: 3 hours ago
Portsmouth, Hampshire
Gerrard White
Salary: £26000 - £30000 per annum
Posted: 3 hours ago
Central London / West End
Evolution Recruitment Solutions
Salary: 20000 - 25000 plus benefits
Posted: 4 hours ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive plus flexible benefits
Posted: 4 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent package - full details upon request
Posted: 4 hours ago
London
JPS Selection
Salary: £25000 - £30000 per annum + Bonus, Pension, shares
Posted: 5 hours ago
Merseyside
Hays Talent Solutions
Salary: £95.00 per day
Posted: 6 hours ago
City, London
McGregor Boyall
Salary: £475 per day
Posted: 9 hours ago
City, London
Evolution Recruitment Solutions
Salary: 45000 - 48000 + bonus + excellent benefits
Posted: 10 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 10 hours ago
London
Certes Computing Ltd
Salary: £35944 - £3650744944 per annum + benefits + anual leave
Posted: 10 hours ago
Leicester, Leicestershire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: £42,000 per annum + bonus, pension, other fantastic bens
Posted: 11 hours ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 11 hours ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 21 hours ago
Nottingham, Nottinghamshire
Cognizant
Posted: Yesterday
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 3 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Salary: £32000 Per Annum + benefits
Posted: 3 days ago
London
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 3 days ago