Incident Management Jobs in England
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Incident Management
Rank 242 275 300
Rank change year-on-year
+33 +25
Permanent jobs citing Incident Management 1113 1030 904
As % of all permanent IT jobs located in England 1.108% 0.906% 0.784%
As % of the Processes & Methodologies category 1.447% 1.213% 1.068%
Number of salaries quoted 864 812 712
Average salary £40,000 £39,000 £39,000
Average salary % change year-on-year
+2.56% -
90% offered a salary of more than £23,000 £22,000 £24,000
10% offered a salary of more than £60,000 £63,000 £65,000
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
England
Permanent IT job ads with a match in the
Processes & Methodologies category		 76911 84948 84657
As % of all permanent IT jobs located in England 76.58% 74.70% 73.45%
Number of salaries quoted 63832 72759 71235
Average salary £46,000 £47,500 £47,500
Average salary % change year-on-year
-3.15% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £75,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
UK

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

England Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 20 May 2013.

England Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
London +32 410 £47,500 +5.55%
South East +42 291 £37,500 -5.06%
North West +51 131 £30,000 -7.69%
East of England +44 111 £40,000 +21.21%
West Midlands -27 50 £51,000 +45.71%
East Midlands +14 49 £36,996 +5.70%
Yorkshire -9 37 £25,000 -37.50%
South West -48 29 £32,000 +15.31%
North East +3 7 £20,500 -24.07%
Midlands - 3 £40,750 -
Incident Management
UK

Incident Management
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1201 (55.68%) ITIL
2 768 (35.61%) Windows
3 560 (25.96%) Microsoft
4 556 (25.78%) Finance
5 535 (24.80%) Problem Management
6 437 (20.26%) Service Management
7 425 (19.70%) Change Management
8 408 (18.92%) SLA
9 379 (17.57%) Active Directory
10 371 (17.20%) MS Excel
11 368 (17.06%) SQL
12 311 (14.42%) Service Delivery
13 306 (14.19%) Linux
14 287 (13.31%) MS Office
15 279 (12.93%) Cisco
16 276 (12.80%) UNIX
17 262 (12.15%) Firewall
18 248 (11.50%) Management Information System
19 245 (11.36%) MS Exchange
20 232 (10.76%) Windows XP
21 223 (10.34%) VMware
22 221 (10.25%) Degree
23 219 (10.15%) Oracle
24 217 (10.06%) Retail
25 212 (9.828%) Security Cleared
26 210 (9.736%) SQL Server
27 202 (9.365%) Windows Server 2003
28 199 (9.226%) LAN
29 197 (9.133%) TCP/IP
30 194 (8.994%) ITIL Certification

Incident Management
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 140 (6.490%) .NET
2 75 (3.477%) XML
3 50 (2.318%) Web Services
3 50 (2.318%) Middleware
4 46 (2.133%) ASP.NET
5 44 (2.040%) HTML
5 44 (2.040%) JSP
6 34 (1.576%) SOAP
7 30 (1.391%) WebSphere
8 26 (1.205%) J2EE
9 18 (0.834%) Flash
10 17 (0.788%) Windows SharePoint Services
10 17 (0.788%) REST
11 16 (0.742%) Spring
12 15 (0.695%) .NET Framework
13 14 (0.649%) Hibernate
14 13 (0.603%) XSLT
14 13 (0.603%) CSS
15 12 (0.556%) ASP
15 12 (0.556%) JMS
Application Platforms
1 245 (11.36%) MS Exchange
2 139 (6.444%) Exchange Server 2010
3 111 (5.146%) IIS
4 101 (4.682%) Exchange Server 2003
5 99 (4.590%) Blackberry Enterprise Server
6 67 (3.106%) SharePoint
7 66 (3.060%) Apache
7 66 (3.060%) Exchange Server 2007
8 50 (2.318%) Live Communications Server
9 36 (1.669%) Lotus Notes
10 34 (1.576%) Tomcat
11 33 (1.530%) WebLogic
12 16 (0.742%) CMS
13 14 (0.649%) SharePoint 2010
13 14 (0.649%) Lync
14 13 (0.603%) Amazon EC2
15 12 (0.556%) WebSphere MQ
16 11 (0.510%) Lotus Domino
16 11 (0.510%) Escenic
17 10 (0.464%) GlassFish
Applications
1 371 (17.20%) MS Excel
2 287 (13.31%) MS Office
3 36 (1.669%) MS Visio
4 29 (1.344%) MS PowerPoint
5 20 (0.927%) MS Project
6 2 (0.093%) Office 365
7 1 (0.046%) Google Apps
Business Applications
1 21 (0.974%) Remedy ITSM
2 15 (0.695%) SAP SD
2 15 (0.695%) Oracle BPM
3 14 (0.649%) SAP FI
4 12 (0.556%) SAP MM
5 9 (0.417%) SAP FI/CO
5 9 (0.417%) SAP CO
6 8 (0.371%) SAP Payroll
6 8 (0.371%) Dynamics CRM
7 7 (0.325%) SAP ERP
7 7 (0.325%) Oracle Retail
8 6 (0.278%) Oracle EBS R12
8 6 (0.278%) assyst
8 6 (0.278%) Oracle EBS
8 6 (0.278%) Oracle Applications
8 6 (0.278%) Exchequer
8 6 (0.278%) SAP HR
9 5 (0.232%) SAP R/3
9 5 (0.232%) Bond Adapt
10 4 (0.185%) SAP Business One
Communications & Networking
1 262 (12.15%) Firewall
2 199 (9.226%) LAN
3 197 (9.133%) TCP/IP
4 183 (8.484%) WAN
5 153 (7.093%) Internet
6 139 (6.444%) DNS
7 97 (4.497%) VPN
8 88 (4.080%) DHCP
9 85 (3.941%) SAN
10 71 (3.292%) Network Security
11 67 (3.106%) HTTP
12 65 (3.013%) Wireless
13 57 (2.643%) VoIP
14 51 (2.364%) SMTP
15 46 (2.133%) LDAP
16 43 (1.994%) FTP
17 40 (1.854%) MPLS
18 39 (1.808%) Intrusion Detection
19 37 (1.715%) SSL
19 37 (1.715%) WLAN
Database & Business Intelligence
1 210 (9.736%) SQL Server
2 56 (2.596%) Data Warehouse
3 48 (2.225%) SQL Server 2008
4 46 (2.133%) MySQL
5 43 (1.994%) SQL Server 2005
5 43 (1.994%) SQL Server Integration Services
6 34 (1.576%) RDBMS
7 32 (1.484%) Oracle 11g
8 27 (1.252%) SQL Server Analysis Services
8 27 (1.252%) Oracle 10g
9 23 (1.066%) Oracle 8/8i
10 20 (0.927%) SQL Server Reporting Services
11 18 (0.834%) DB2
12 14 (0.649%) DTS
13 12 (0.556%) SQL Server 2012
14 11 (0.510%) OLTP
14 11 (0.510%) PostgreSQL
14 11 (0.510%) Microsoft Analysis Services
15 9 (0.417%) SQL Server 2000
15 9 (0.417%) Informix
Development Applications
1 10 (0.464%) JIRA
2 9 (0.417%) Eclipse
2 9 (0.417%) Subversion
3 8 (0.371%) Team Foundation Server
3 8 (0.371%) Oracle Forms
3 8 (0.371%) JMeter
4 7 (0.325%) Visual Studio
5 5 (0.232%) ChangeMan
6 4 (0.185%) TortoiseSVN
6 4 (0.185%) NetBeans IDE
6 4 (0.185%) VSS/SourceSafe
6 4 (0.185%) ClearCase
6 4 (0.185%) NetBeans
7 3 (0.139%) Git (software)
7 3 (0.139%) Maven
8 2 (0.093%) GCC
8 2 (0.093%) Jenkins
8 2 (0.093%) Oracle APEX
8 2 (0.093%) WebLOAD
9 1 (0.046%) Firebug
General
1 556 (25.78%) Finance
2 217 (10.06%) Retail
3 188 (8.716%) Telecoms
4 179 (8.299%) Banking
5 54 (2.503%) Investment Banking
6 49 (2.272%) Advertising
7 46 (2.133%) Financial Institution
8 37 (1.715%) Law
9 35 (1.623%) Legal
10 34 (1.576%) French Language
11 24 (1.113%) Italian Language
12 23 (1.066%) Retail Banking
12 23 (1.066%) Back Office
13 18 (0.834%) Publishing
14 16 (0.742%) Korean Language
15 15 (0.695%) Japanese Language
15 15 (0.695%) Games
16 13 (0.603%) Front Office
17 12 (0.556%) Manufacturing
17 12 (0.556%) Corporate Banking
Job Titles
1 610 (28.28%) Analyst
2 225 (10.43%) Support Analyst
3 163 (7.557%) Incident Manager
4 150 (6.954%) Service Manager
5 145 (6.722%) Service Analyst
6 144 (6.676%) Applications Support
7 137 (6.351%) Support Engineer
8 119 (5.517%) Service Desk Analyst
9 104 (4.822%) Team Leader
10 89 (4.126%) Administrator
11 83 (3.848%) Network Engineer
12 78 (3.616%) DBA
12 78 (3.616%) Operations Manager
13 76 (3.523%) Security Analyst
14 66 (3.060%) Technical Analyst
15 61 (2.828%) Applications Support Analyst
16 59 (2.735%) Security Engineer
17 57 (2.643%) SQL DBA
18 55 (2.550%) Technical Support
18 55 (2.550%) Consultant
Miscellaneous
1 248 (11.50%) Management Information System
2 144 (6.676%) Blackberry
3 84 (3.894%) Clustering
4 73 (3.384%) Replication
5 67 (3.106%) Computer Science
6 64 (2.967%) Enterprise Software
7 61 (2.828%) Client/Server
8 39 (1.808%) CESG
9 37 (1.715%) Mainframe
10 31 (1.437%) Firmware
11 28 (1.298%) Statistics
11 28 (1.298%) Video Conferencing
12 22 (1.020%) PKI
13 21 (0.974%) CMDB
14 19 (0.881%) Derivative
15 17 (0.788%) Fixed Income
15 17 (0.788%) IVR
16 15 (0.695%) PDA
16 15 (0.695%) iPhone
17 14 (0.649%) iPad
Operating Systems
1 768 (35.61%) Windows
2 306 (14.19%) Linux
3 276 (12.80%) UNIX
4 232 (10.76%) Windows XP
5 202 (9.365%) Windows Server 2003
6 175 (8.113%) Windows Server 2008
7 108 (5.007%) Solaris
8 100 (4.636%) Windows 7
9 80 (3.709%) Red Hat Enterprise Linux
10 45 (2.086%) Windows Vista
11 28 (1.298%) AIX
12 22 (1.020%) Windows 2000
13 21 (0.974%) Mac OS
14 19 (0.881%) Android
15 18 (0.834%) VMS
16 16 (0.742%) Mac OS X
17 15 (0.695%) Oracle Linux
18 13 (0.603%) Apple iOS
19 11 (0.510%) Windows 8
19 11 (0.510%) Windows NT
Processes & Methodologies
1 1201 (55.68%) ITIL
2 535 (24.80%) Problem Management
3 437 (20.26%) Service Management
4 425 (19.70%) Change Management
5 311 (14.42%) Service Delivery
6 154 (7.140%) Information Security
7 148 (6.861%) Root Cause Analysis
8 144 (6.676%) Project Management
9 142 (6.583%) ITSM
10 140 (6.490%) Change Control
11 122 (5.656%) Disaster Recovery
12 118 (5.471%) Stakeholder Management
13 112 (5.192%) Risk Management
14 104 (4.822%) E-Commerce
15 100 (4.636%) Release Management
16 94 (4.358%) Configuration Management
17 92 (4.265%) Continuous Improvement
18 84 (3.894%) Time Management
19 82 (3.802%) SIEM
20 76 (3.523%) High Availability
Programming Languages
1 368 (17.06%) SQL
2 152 (7.047%) Java
3 69 (3.199%) C#
4 66 (3.060%) Perl
5 57 (2.643%) PHP
6 50 (2.318%) Shell Script
7 44 (2.040%) JavaScript
8 36 (1.669%) PL/SQL
9 29 (1.344%) Python
10 23 (1.066%) Bash shell
11 21 (0.974%) PowerShell
12 18 (0.834%) C++
13 16 (0.742%) ABAP
14 14 (0.649%) T-SQL
15 13 (0.603%) VBScript
16 12 (0.556%) C
17 11 (0.510%) Ruby
18 9 (0.417%) VB
19 8 (0.371%) VB.NET
20 7 (0.325%) JCL
Qualifications
1 221 (10.25%) Degree
2 212 (9.828%) Security Cleared
3 194 (8.994%) ITIL Certification
4 184 (8.530%) SC Cleared
5 158 (7.325%) Cisco Certification
6 152 (7.047%) Microsoft Certification
7 126 (5.841%) CCNA
8 83 (3.848%) MCSE
9 68 (3.153%) CCNP
10 67 (3.106%) MCP
11 58 (2.689%) CISSP
12 50 (2.318%) DV Cleared
13 49 (2.272%) CISM
14 47 (2.179%) MCITP
15 43 (1.994%) GIAC
15 43 (1.994%) MCSA
16 42 (1.947%) GCIA
17 28 (1.298%) ISEB
18 23 (1.066%) CISA
19 15 (0.695%) CEH
Quality Assurance & Compliance
1 408 (18.92%) SLA
2 77 (3.570%) ISO/IEC 27001
3 56 (2.596%) PCI DSS
4 39 (1.808%) QA
5 33 (1.530%) JSP 440
6 30 (1.391%) Sarbanes-Oxley
7 27 (1.252%) COBIT
8 20 (0.927%) ISO 9000
9 14 (0.649%) ISO 9001
10 12 (0.556%) Solvency II
11 4 (0.185%) ISO 9002
11 4 (0.185%) ISO/IEC 17799
12 3 (0.139%) EFQM
13 1 (0.046%) GAMP
13 1 (0.046%) GxP
13 1 (0.046%) BS25999
13 1 (0.046%) ISO/IEC 20000
System Software
1 379 (17.57%) Active Directory
2 142 (6.583%) VMware Infrastructure
3 33 (1.530%) XenApp
4 29 (1.344%) Snort
5 26 (1.205%) vSphere
6 19 (0.881%) ISA Server
7 18 (0.834%) XenDesktop
8 17 (0.788%) Oracle RAC
9 16 (0.742%) Terminal Services
10 13 (0.603%) Oracle RMAN
11 11 (0.510%) Microsoft App-V
11 11 (0.510%) Novell eDirectory
12 10 (0.464%) VMware ESX
13 9 (0.417%) VMware Server
14 8 (0.371%) ProxySG
14 8 (0.371%) XenServer
15 7 (0.325%) Forefront TMG
15 7 (0.325%) VMware ESXi
15 7 (0.325%) Hyper-V
16 6 (0.278%) MetaFrame
Systems Management
1 52 (2.411%) NetBackup
2 42 (1.947%) SCCM
3 32 (1.484%) Nagios
4 30 (1.391%) SCOM
5 21 (0.974%) Backup Exec
5 21 (0.974%) Norton AntiVirus
6 18 (0.834%) Tivoli Storage Manager
7 16 (0.742%) Veritas Storage Foundation
8 13 (0.603%) Data Guard
8 13 (0.603%) ZENworks
8 13 (0.603%) Tivoli
9 11 (0.510%) MOM
9 11 (0.510%) Nessus
9 11 (0.510%) Symantec Enterprise Vault
10 9 (0.417%) Systems Management Server (SMS)
10 9 (0.417%) Oracle Enterprise Manager
10 9 (0.417%) CiscoWorks
10 9 (0.417%) Unicenter
11 8 (0.371%) FortiGate
12 6 (0.278%) McAfee ePO
Vendors
1 560 (25.96%) Microsoft
2 279 (12.93%) Cisco
3 223 (10.34%) VMware
4 219 (10.15%) Oracle
5 176 (8.159%) Citrix
6 93 (4.312%) HP
7 90 (4.172%) Remedy
8 86 (3.987%) Fujitsu
9 72 (3.338%) SAP
10 69 (3.199%) Juniper
11 68 (3.153%) Red Hat
12 67 (3.106%) Symantec
13 62 (2.874%) CheckPoint
14 57 (2.643%) IBM
15 48 (2.225%) Apple
16 47 (2.179%) Avaya
16 47 (2.179%) EMC
17 43 (1.994%) McAfee
18 42 (1.947%) Sun
19 37 (1.715%) Adobe
IT Problem Manager / Change Management / Manchester - 32K
Manchester, Lancashire
IT Problem Manager with experience of change management, IT incident management and problem management is required by a leading company based in Manchester... You will be responsible for...
Circle Recruitment
Salary: £25000 - £32000 per annum + Benefits + Bonus
Posted: 15 May 2013
Service Desk Support Analyst
Basingstoke, Hampshire
Undertake Support Activities as follows: ?To provide Incident Management: Incident logging and classification within the ITSM tool; provision of initial support with the goal of providing a satisfactory...
Capita Resourcing - Jobs at Capita
Salary: £17000.00 - £19500.00 per annum + benefits
Posted: 15 May 2013
Service Desk Support Analyst - NIGHT SHIFT
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) -Understanding of Service Management Methodologies and best practice... -Good communication and negotiation skills (verbal8 and written) -Advanced Microsoft Office knowledge - Word, Excel,...
Kelway Ltd
Salary: From £17,000 to £20,000 per annum plus £2,000 Shift allowance
Posted: 15 May 2013
Service Desk Support Analyst - 1st Line - Peterborough
Peterborough, Cambridgeshire
ITIL Accredited (relevant intermediate modules desired) - Understanding of Service Management Methodologies and best practice - Experience of Service Desk working practices and the common principles Experience and Skills. - Demonstrable...
Kelway Ltd
Salary: From £17,500 to £20,000 per annum
Posted: 14 May 2013
Problem Manager - ITIL - Manchester £25-30K
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 15 May 2013
IT Problem Manager / Change Management £25-33K - Manchester
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £33000 per annum
Posted: 15 May 2013
IT Systems Assistant (1st line)
Birmingham, West Midlands (County)
To provide a high quality and accessible service and effective incident management... Strong planning and organisational skills are essential as you’ll be dealing with the day-to-...
BIG Lottery Fund
Salary: From £13,853 to £20,426 per annum
Posted: 9 May 2013
ITIL Incident and Operations Manager
Hertfordshire
You will have a background within a Windows OS environment, experience managing IT teams ideally within a NOC or 24/7 environment and you will hold an ITIL...
Redrock Consulting Ltd
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 16 May 2013
Networks and Security Service Owner / Manager
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Incident Analyst *Software House* 26k + Bonus Warrington
Warrington, Cheshire
Incident Analyst, Incident Manager, Major Incident Manager, ITIL, Software, Bespoke Software house, Telecoms, Telecoms Software, Billing Software, Application Support, SQL, UNIX... They are looking for someone from a...
Ascent People Ltd
Salary: £24000 - £26000 per annum + Bonus
Posted: 19 May 2013
Major Incident Manager
City, London
In so doing you will ensure appropriate actions take place in order to mitigate the risk of something similar from happening again. You will compile and issue incident...
Rullion IT Plus
Salary: £50000 - £60000 per annum + benefits
Posted: 17 May 2013
Service Operations Manager (SOC)
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Service Operation Manager - ITIL - Cheshire
Cheshire
Service Operations Manager - ITIL - Incident Management, Service Level Management - This is an excellent opportunity to progress a challenging, varied and stable career working for my cutting edge Financial...
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £54000.00 per annum + Excellent Package
Posted: 17 May 2013
Support Manager - Manchester
Manchester, Lancashire
You will be responsible for: *Mentoring and training 1st/2nd line support analysts *Take ownership of escalated issues *Incident management *Knowledge management *Identify potential areas of improvement relating...
Fruition IT Resources Limited
Salary: £35000 - £39000 per annum + Benefits
Posted: 17 May 2013
Support manager, 2nd/3rd Line, Desktop, Widows, Citrix,London.
London
Windows XP, 7, Exchange, Citrix, Infrastructure. SLA's, ITIL, Call logging... You will be responsible for supervising a young and enthusiastic team, working to strict SLA's and...
Mortimer Spinks
Salary: £45000 per annum
Posted: 15 May 2013
Graduate Second Line Analyst - Active Directory
Cambridge, Cambridgeshire
Applications for Graduate Second Line Analyst - Active Directory, Software Support: If you meet the above criteria then we would love to hear from you ASAP... Keywords - Graduate Second...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 14 May 2013
1st Line Support Engineer
Weybridge, Surrey
Complete all work within ITIL framework *Continuously improve the efficiency and quality of tHe service * Where necessary, manage calls through to resolution ensuring the customer and call system...
Capita Resourcing - Jobs at Capita
Salary: £20000.00 - £22000.00 per annum
Posted: 23 April 2013
Helpdesk Analyst / Network Engineer / Cisco / 1st Line / SQL
Crawley, West Sussex
My client is looking for an experienced Helpdesk / Service Desk Support Engineer who has experience of supporting complex IT networks . As a 1st Line Network Engineer your role...
Reflex Computer Recruitment
Salary: £18000 per annum + Bens
Posted: 15 May 2013
ITIL Problem Manager- Manchester
Manchester, Lancashire
Involvement in core IT Service Management functions including but not limited to areas such as, Incident Management, Change Management, Configuration Management and Service Level Management... § Produces Problem Management...
FT Select
Salary: From £25,000 to £30,000 per annum
Posted: 16 May 2013
Desktop Support - Support Analyst
London
computer systems, ideally Windows 7 Professional... Exposure to Microsoft Windows Server environments. Experience supporting BlackBerry. Experience supporting Microsoft Office... Exposure to Unix/Linux... Experience of Windows 7, MS...
Epsilium Recruitment
Salary: From £26,000 to £32,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 18 May 2013
Systems Management Engineer- infrastructure, CMDB toolset, ITIL
Maidenhead, Berkshire
Good awareness of ITIL processes (change control, incident management etc.) Experience of using change management and CMDB toolset (Remedy) Demonstrable level of expertise in platform management: Provisioning and...
ComputAppoint
Salary: £60000 - £80000 per annum
Posted: 16 May 2013
Linux Desktop Administrator
Cambridge, Cambridgeshire
Must have excellent Linux Desktop administration skills... Client TCP/IP knowledge. Microsoft Office (especially Outlook). Desirable skills for the position of Linux Support Engineer / Windows Support Engineer / (1...
Coal IT Services
Salary: From £30,000 to £35,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Service Delivery Manager - Service Desk Manager
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 18 May 2013
First Line Analyst - Active Directory, Software Support
Cambridge, Cambridgeshire
You will be directly involved in working with the Service Desk Department supporting the continued operations of the IT facilities and infrastructure at the IT site. As the...
Computer People
Salary: £1.00 per annum + Excellent Benefits
Posted: 14 May 2013
Incident and Operations Manager
Welwyn Garden City, Hertfordshire
Championing the incident management process across the business... * Provide SLA and KPI reporting to the management teams. * Motivate and develop a team of staff within a NOC environment...
Crimson Ltd
Salary: £50000 - £55001 per annum + Attractive
Posted: 17 May 2013
Microsoft Windows Server 2003/2008. £35-40k. Manchester
Manchester, Lancashire
Microsoft Windows XP / 7. Microsoft SCCM 2007 SP3. Microsoft SCOM 2012. Microsoft Exchange 2010. Microsoft SharePoint 2010. VMWARE vSphere 4.1/5.0. Active Directory... NetApp FAS2040 Hardware.....
FT Select
Salary: From £35,000 to £40,000 per annum
Posted: 16 May 2013
Major Incident Manager *Bespoke Software* Wilmslow
Wilmslow, Cheshire
Major Incident Manager, Incident Manager, Service Desk, Software, Bespoke software, Telecoms, Telecoms software, ITIL, SQL, Billing software, Application Software... Ideally you will be ITIL qualified or will at...
Ascent People Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 19 May 2013
IT Operations Team Leader - Manchester £35-£40K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 15 May 2013
Junior Support Analayst - SQL
Knutsford, Cheshire
1st/ 2nd line support, incident management, trend analysis, windows, SQL My client is one of the world's leading engineering and consultancy firms who deal primarily with blue...
TEKsystems
Salary: £18000 - £24000 per annum + Package
Posted: 14 May 2013
Incident Manager
Hertfordshire
Experience of Monitoring system tools for example Nimsoft, Nagios or Splunk would also be of interest... Key skills & Experience - Experience in an IT management position within a 24/...
Pertemps IT
Salary: £40-50k + bens
Posted: 17 May 2013
IT Operations Support Team Leader - Manchester £35-£42K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 15 May 2013
Lead Application Support Specialist x5 - ITIL - Cheshire
Cheshire
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 17 May 2013
2nd Line Support Engineer
London
2nd Line Network Engineer, VC, Cisco, Tandberg, Polycom Video A leading name within audio communications requires a 2nd line Network Engineer to provider support and incident management for...
Harvey Nash plc
Salary: £28000 - £35000 per annum + £2.4k Shift Bonus
Posted: 14 May 2013
Head of Incident and Problem Management / Service Operations manager
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Be Ideally ITIL qualified (Incident Management, Problem Management, Service...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 15 May 2013
SQL Database Administrator
Wantage, Oxfordshire
Evaluate new features and MSSQL related products. -Transform data via standardization, cleaning, data repair, matching, and de-duping -Provide third line support for helpdesk calls -Ensure full compliancy...
CK Group
Salary: £39000 to £45000 per annum
Posted: 16 May 2013
Consultant - Data Centre Operations
City, London
Key responsibilities *Full ownership of problem & Incident management, audit compliance of the backup environment of all customers *Ownership for all backup operations support for external & internal customers in...
Incisive Ltd
Salary: £50000 - £60000 per annum + BB
Posted: 16 May 2013
Visual Communications and Video Conferencing engineer
City, London
Resolution of all Tier 2 Video incidents within agreed SLAs - Responsibility of all client updates on Tier 2 and 3 Incidents - Working within VNOC/GSC internal OLAs on...
FT Select
Salary: From £30,000 to £35,000 per annum plus shift allowance and benefits
Posted: 15 May 2013
Security Engineer- Payment Card Industry, vulnerability testing
Maidenhead, Berkshire
Good awareness of ITIL processes (change control, incident management etc.) Experience of using change management and CMDB toolset (Remedy) Demonstrable level of expertise in security management: Service design (...
ComputAppoint
Posted: 16 May 2013
IT Support Engineer - 2nd / 3rd Line - Peterborough
Peterborough, Cambridgeshire
The IT Support Engineer will be working in a team environment, responsible for responding to 2nd line incidents logged on the incident management system, ensuring these are resolved...
Kelway Ltd
Salary: Negotiable Dependent Upon Experience
Posted: 16 May 2013
Linux Customer Support Engineer
Reading, Berkshire
Technical-Mandatory *Working knowledge of internet based messaging *Competent with Linux and Windows technology. *Scripting *Understanding of the fundamentals of IP networking, including DNS and IP addressing Desirable *...
Davanti Solutions
Salary: £30,000 per annum
Posted: 15 May 2013
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