The first table below looks at the demand for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 223 243 282
Rank change year-on-year
+20 +39
Permanent jobs citing Incident Management 1390 1201 1075
As % of all permanent IT jobs located in England 1.27% 1.18% 0.97%
As % of the Processes & Methodologies category 1.58% 1.50% 1.25%
Number of salaries quoted 1087 962 858
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £24,000 £22,580 £22,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £37,500 £35,902
% change year-on-year
+6.66% +4.45%
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
88099 80202 86245
As % of all permanent IT jobs located in England 80.44% 78.75% 77.52%
Number of salaries quoted 71608 66273 74087
Average salary £49,000 £47,500 £47,000
Average salary % change year-on-year
+3.15% +1.06%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £72,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
UK

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 25 July 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 514 £52,500 - 48
South East +37 322 £40,000 +23.07% 26
Yorkshire +15 141 £40,000 - 11
East of England +3 122 £42,000 -3.44% 12
North West -24 95 £42,500 +26.86% 12
West Midlands +1 82 £55,000 +22.22% 15
South West +1 65 £37,500 -23.07% 11
East Midlands -17 43 £40,000 +11.88% 6
North East -2 6 £41,000 +64.00% 3
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1379 (50.42%) ITIL
2 925 (33.82%) Windows
3 657 (24.02%) Finance
4 614 (22.45%) Problem Management
5 563 (20.59%) Microsoft
6 560 (20.48%) SLA
7 519 (18.98%) Service Delivery
8 504 (18.43%) Service Management
9 494 (18.06%) Active Directory
10 455 (16.64%) Change Management
11 440 (16.09%) SQL
12 435 (15.90%) Linux
13 418 (15.28%) Cisco
14 363 (13.27%) MS Excel
15 331 (12.10%) Firewall
16 307 (11.22%) VMware
17 281 (10.27%) MS Office
18 276 (10.09%) Root Cause Analysis
19 275 (10.05%) Oracle
20 270 (9.87%) Windows Server 2008
21 269 (9.84%) Citrix
22 259 (9.47%) UNIX
23 258 (9.43%) SQL Server
24 254 (9.29%) Banking
25 231 (8.45%) Security Cleared
26 227 (8.30%) ITIL Certification
27 226 (8.26%) Windows Server 2003
28 225 (8.23%) Management Information System
29 216 (7.90%) MS Exchange
30 215 (7.86%) Degree

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 216 (7.90%) MS Exchange
2 143 (5.23%) Apache
2 143 (5.23%) Tomcat
3 135 (4.94%) IIS
4 118 (4.31%) SharePoint
5 70 (2.56%) Exchange Server 2010
6 53 (1.94%) CMS
7 50 (1.83%) Lync
8 48 (1.76%) WebLogic
9 45 (1.65%) Exchange Server 2007
10 41 (1.50%) Exchange Server 2013
11 40 (1.46%) WebSphere
12 39 (1.43%) Exchange Server 2003
13 37 (1.35%) Blackberry Enterprise Server
13 37 (1.35%) SharePoint 2010
14 27 (0.99%) OpenStack
15 23 (0.84%) Drupal
16 22 (0.80%) Escenic
17 21 (0.77%) IBM Notes
18 17 (0.62%) WebSphere Application Server
Applications
1 363 (13.27%) MS Excel
2 281 (10.27%) MS Office
3 47 (1.72%) MS PowerPoint
4 40 (1.46%) MS Visio
5 11 (0.40%) MS Project
6 7 (0.26%) Photoshop
6 7 (0.26%) Spreadsheet
7 2 (0.073%) AutoCAD
8 1 (0.037%) Windchill
Business Applications
1 32 (1.17%) Oracle Applications
2 22 (0.80%) Remedy ITSM
2 22 (0.80%) Oracle EBS R12
3 18 (0.66%) Oracle EBS
4 14 (0.51%) Oracle Financials
5 11 (0.40%) Retail-J
5 11 (0.40%) SunGard APT
5 11 (0.40%) FastVal
6 10 (0.37%) Dynamics CRM
7 9 (0.33%) Oracle Receivables
7 9 (0.33%) Oracle Payables
7 9 (0.33%) Oracle General Ledger
8 8 (0.29%) Summit
9 6 (0.22%) Oracle 11i
9 6 (0.22%) assyst
10 5 (0.18%) SAP HR
10 5 (0.18%) SAP FI
10 5 (0.18%) SAP CO
10 5 (0.18%) SAP Payroll
10 5 (0.18%) SAP FI/CO
Cloud Services
1 57 (2.08%) Microsoft Azure
2 29 (1.06%) SaaS
3 19 (0.69%) Amazon AWS
4 17 (0.62%) Office 365
5 8 (0.29%) Google Apps
6 6 (0.22%) Cloud Computing
7 5 (0.18%) Amazon EC2
8 2 (0.073%) IBM SmartCloud
9 1 (0.037%) PaaS
9 1 (0.037%) CloudFront
9 1 (0.037%) Amazon S3
Communications & Networking
1 331 (12.10%) Firewall
2 212 (7.75%) TCP/IP
3 210 (7.68%) WAN
4 199 (7.28%) LAN
5 180 (6.58%) DNS
6 128 (4.68%) SAN
7 111 (4.06%) VoIP
8 110 (4.02%) Internet
9 109 (3.99%) Network Security
10 96 (3.51%) DHCP
10 96 (3.51%) VPN
11 89 (3.25%) MPLS
12 86 (3.14%) Cisco ASA
13 78 (2.85%) Wireless
14 62 (2.27%) LDAP
15 59 (2.16%) HTTP
15 59 (2.16%) SSL
16 53 (1.94%) FTP
17 45 (1.65%) NAS
18 44 (1.61%) SMTP
Database & Business Intelligence
1 258 (9.43%) SQL Server
2 106 (3.88%) Oracle Database
3 84 (3.07%) MySQL
4 67 (2.45%) Relational Database
5 56 (2.05%) DB2
6 49 (1.79%) SQL Server 2008
7 47 (1.72%) Oracle Database 11g
8 43 (1.57%) SQL Server 2005
9 39 (1.43%) Oracle Reports
10 33 (1.21%) SQL Server Reporting Services
11 32 (1.17%) RDBMS
12 26 (0.95%) SQL Server Integration Services
13 22 (0.80%) IDOL
14 21 (0.77%) SQL Server 2012
15 19 (0.69%) EDRMS
16 18 (0.66%) SQL Server 2000
17 17 (0.62%) Oracle Database 10g
18 16 (0.59%) SQL Server Analysis Services
19 15 (0.55%) DTS
20 13 (0.48%) Oracle Exadata
Development Applications
1 31 (1.13%) JIRA
2 18 (0.66%) Team Foundation Server
3 14 (0.51%) Oracle Forms
4 13 (0.48%) Jenkins
5 11 (0.40%) Visual Studio
5 11 (0.40%) Subversion
6 9 (0.33%) NUnit
6 9 (0.33%) Git (software)
7 7 (0.26%) VSS/SourceSafe
8 5 (0.18%) ClearCase
8 5 (0.18%) Toad
8 5 (0.18%) Oracle APEX
8 5 (0.18%) MSTest
8 5 (0.18%) Moq
9 4 (0.15%) Cucumber
9 4 (0.15%) Metasploit
9 4 (0.15%) SpecFlow
9 4 (0.15%) SQL Server Management Studio (SSMS)
9 4 (0.15%) Maven
10 3 (0.11%) JUnit
General
1 657 (24.02%) Finance
2 254 (9.29%) Banking
3 173 (6.33%) Retail
4 149 (5.45%) Telecoms
5 83 (3.03%) Law
6 80 (2.93%) Legal
7 65 (2.38%) Publishing
8 52 (1.90%) Marketing
9 46 (1.68%) Advertising
9 46 (1.68%) Financial Institution
10 34 (1.24%) Back Office
10 34 (1.24%) Billing
11 33 (1.21%) Front Office
12 29 (1.06%) Investment Banking
13 17 (0.62%) German Language
14 14 (0.51%) Manufacturing
15 12 (0.44%) Games
15 12 (0.44%) French Language
16 9 (0.33%) Pharmaceutical
17 8 (0.29%) Automotive
Job Titles
1 700 (25.59%) Analyst
2 272 (9.95%) Service Manager
3 238 (8.70%) Support Analyst
4 188 (6.87%) Service Analyst
5 184 (6.73%) Team Leader
6 172 (6.29%) Support Engineer
7 153 (5.59%) Delivery Manager
8 149 (5.45%) Service Desk Analyst
9 144 (5.27%) Incident Manager
10 142 (5.19%) Services Delivery Manager
11 136 (4.97%) Applications Support
12 107 (3.91%) DBA
13 94 (3.44%) Security Analyst
14 89 (3.25%) Administrator
15 83 (3.03%) Service Desk Manager
16 82 (3.00%) Network Engineer
17 77 (2.82%) Systems Engineer
18 74 (2.71%) 2nd Line Support
19 73 (2.67%) Consultant
20 72 (2.63%) IT Support
Libraries, Frameworks & Software Standards
1 101 (3.69%) .NET
2 90 (3.29%) Web Services
3 65 (2.38%) HTML
4 58 (2.12%) ASP.NET
5 52 (1.90%) XML
6 49 (1.79%) Middleware
7 34 (1.24%) Ajax
8 31 (1.13%) WCF
9 30 (1.10%) .NET Framework
10 25 (0.91%) CSS
11 24 (0.88%) jQuery
12 22 (0.80%) J2EE
13 17 (0.62%) Oracle Fusion
13 17 (0.62%) Java EE
14 16 (0.59%) ADO.NET Entity Framework
15 14 (0.51%) SOAP
16 13 (0.48%) XSLT
16 13 (0.48%) Spring
17 12 (0.44%) LAMP
17 12 (0.44%) COM
Miscellaneous
1 225 (8.23%) Management Information System
2 99 (3.62%) Clustering
3 85 (3.11%) Blackberry
4 83 (3.03%) Computer Science
5 74 (2.71%) Replication
6 73 (2.67%) Statistics
7 37 (1.35%) Digital Media
8 33 (1.21%) Mobile App
8 33 (1.21%) Mainframe
9 32 (1.17%) Video Conferencing
10 30 (1.10%) Enterprise Software
11 29 (1.06%) EPoS
12 26 (0.95%) Mathematics
13 22 (0.80%) Foreign Exchange (FX)
14 20 (0.73%) CMDB
15 17 (0.62%) Fixed Income
15 17 (0.62%) Equities
16 16 (0.59%) Derivative
16 16 (0.59%) iPhone
17 15 (0.55%) Fat Client
Operating Systems
1 925 (33.82%) Windows
2 435 (15.90%) Linux
3 270 (9.87%) Windows Server 2008
4 259 (9.47%) UNIX
5 226 (8.26%) Windows Server 2003
6 183 (6.69%) Windows 7
7 133 (4.86%) Solaris
8 123 (4.50%) Windows XP
9 100 (3.66%) Windows Server 2012
10 77 (2.82%) Red Hat Enterprise Linux
11 51 (1.86%) AIX
12 44 (1.61%) SUSE
13 34 (1.24%) Windows 2000
14 25 (0.91%) Windows 8
15 24 (0.88%) zOS
16 22 (0.80%) Ubuntu
17 20 (0.73%) CentOS
18 19 (0.69%) Windows 2000 Server
18 19 (0.69%) Windows Vista
18 19 (0.69%) Mac OS X
Processes & Methodologies
1 1379 (50.42%) ITIL
2 614 (22.45%) Problem Management
3 519 (18.98%) Service Delivery
4 504 (18.43%) Service Management
5 455 (16.64%) Change Management
6 276 (10.09%) Root Cause Analysis
7 205 (7.50%) Project Management
8 163 (5.96%) E-Commerce
9 151 (5.52%) Stakeholder Management
9 151 (5.52%) Information Security
10 150 (5.48%) Continuous Improvement
11 144 (5.27%) Capacity Planning
12 117 (4.28%) ITSM
13 114 (4.17%) Disaster Recovery
14 104 (3.80%) Time Management
15 102 (3.73%) Capacity Management
16 99 (3.62%) Release Management
17 98 (3.58%) Load Balancing
18 93 (3.40%) Configuration Management
19 88 (3.22%) Risk Management
Programming Languages
1 440 (16.09%) SQL
2 191 (6.98%) Java
3 124 (4.53%) Perl
4 81 (2.96%) PowerShell
5 60 (2.19%) C#
6 59 (2.16%) Shell Script
7 56 (2.05%) PHP
7 56 (2.05%) PL/SQL
8 53 (1.94%) C
9 47 (1.72%) VB
10 45 (1.65%) JavaScript
11 34 (1.24%) Python
12 31 (1.13%) Bash Shell
13 25 (0.91%) T-SQL
14 21 (0.77%) VB.NET
15 18 (0.66%) VBScript
16 16 (0.59%) C++
17 15 (0.55%) Korn
18 12 (0.44%) AWK
18 12 (0.44%) Bourne shell
Qualifications
1 231 (8.45%) Security Cleared
2 227 (8.30%) ITIL Certification
3 215 (7.86%) Degree
4 191 (6.98%) Cisco Certification
5 190 (6.95%) Microsoft Certification
6 167 (6.11%) SC Cleared
7 111 (4.06%) CCNA
8 110 (4.02%) CCNP
9 89 (3.25%) MCSE
10 80 (2.93%) MCP
11 76 (2.78%) CISSP
12 62 (2.27%) DV Cleared
13 53 (1.94%) MCSA
14 51 (1.86%) MCITP
15 46 (1.68%) CCSP
16 44 (1.61%) VMware Certified Professional (VCP)
17 43 (1.57%) ITIL Foundation Certificate
18 37 (1.35%) ISEB
19 34 (1.24%) CISM
19 34 (1.24%) CCSA
Quality Assurance & Compliance
1 560 (20.48%) SLA
2 116 (4.24%) ISO/IEC 27001
3 57 (2.08%) ISO 9001
4 35 (1.28%) QA
5 34 (1.24%) Sarbanes-Oxley
6 31 (1.13%) COBIT
7 27 (0.99%) PCI DSS
8 21 (0.77%) ISO/IEC 17799
9 7 (0.26%) Data Quality
10 6 (0.22%) ISO 9000
11 4 (0.15%) ISO 14001
11 4 (0.15%) GCP
11 4 (0.15%) GMP
11 4 (0.15%) GLP
12 2 (0.073%) TickIT
12 2 (0.073%) HL7
13 1 (0.037%) GxP
13 1 (0.037%) BS7799
System Software
1 494 (18.06%) Active Directory
2 203 (7.42%) VMware Infrastructure
3 79 (2.89%) vSphere
4 65 (2.38%) VMware ESX
5 55 (2.01%) Hyper-V
6 53 (1.94%) Oracle RAC
7 45 (1.65%) XenApp
8 44 (1.61%) Oracle RMAN
9 34 (1.24%) UAG
10 32 (1.17%) XenDesktop
11 29 (1.06%) Terminal Services
12 28 (1.02%) ISA Server
13 21 (0.77%) XenServer
14 18 (0.66%) Snort
15 13 (0.48%) MetaFrame
16 11 (0.40%) Tivoli Workload Scheduler
17 10 (0.37%) Forefront TMG
18 9 (0.33%) VMware ESXi
19 8 (0.29%) Veritas Volume Manager
19 8 (0.29%) Sendmail
Systems Management
1 71 (2.60%) Nagios
2 60 (2.19%) SCCM
3 55 (2.01%) Data Guard
4 33 (1.21%) OpenView
4 33 (1.21%) Tivoli
5 29 (1.06%) NetBackup
6 27 (0.99%) Norton AntiVirus
6 27 (0.99%) Oracle Enterprise Manager
7 26 (0.95%) WSUS
8 22 (0.80%) Cacti
9 21 (0.77%) SCOM
9 21 (0.77%) Backup Exec
10 15 (0.55%) HP SIM
10 15 (0.55%) Cisco CUCM
11 14 (0.51%) Puppet
11 14 (0.51%) CA SiteMinder
11 14 (0.51%) Netcool
12 13 (0.48%) Opscode Chef
13 12 (0.44%) Opsview
13 12 (0.44%) Tivoli Monitoring
Vendors
1 563 (20.59%) Microsoft
2 418 (15.28%) Cisco
3 307 (11.22%) VMware
4 275 (10.05%) Oracle
5 269 (9.84%) Citrix
6 198 (7.24%) HP
7 141 (5.16%) CheckPoint
8 114 (4.17%) IBM
9 109 (3.99%) Remedy
10 94 (3.44%) Juniper
11 91 (3.33%) Red Hat
12 71 (2.60%) Dell
13 70 (2.56%) Symantec
14 64 (2.34%) Sun
15 58 (2.12%) JBoss
16 54 (1.97%) NetApp
17 53 (1.94%) F5
18 50 (1.83%) Google
18 50 (1.83%) Fujitsu
18 50 (1.83%) BMC
Hatfield, Hertfordshire
Lawrence Harvey IT & Change
Salary: £35000 - £50000 per annum
Posted: 7 hours ago
Newcastle Upon Tyne, Tyne and Wear
Capita Resourcing - IT Resourcing
Salary: £25000 - £30000 per annum + Benefits
Posted: 8 hours ago
West Sussex
Brightred Resourcing Limited
Salary: From £30,000 to £35,000 per annum
Posted: 8 hours ago
Weymouth, Dorset
Online Media Experts - New Look
Posted: 8 hours ago
London
ComputAppoint
Salary: £45000 - £55000 per annum
Posted: 8 hours ago
Guildford, Surrey
set2recruit
Posted: 10 hours ago
South West London
GeoPlace LLP
Salary: From £50,000 to £55,000 per annum Depending on Experience
Posted: 12 hours ago
Crewe, Cheshire
Vodafone
Posted: 12 hours ago
Luton, Bedfordshire
Response Personnel
Salary: Dependant on Experience
Posted: 14 hours ago
Woking, Surrey
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 15 hours ago
Warwick, Warwickshire
Accenture
Salary: From £25,000 to £31,000 per annum
Posted: 15 hours ago
Warwick, Warwickshire
Accenture
Salary: From £31,500 to £39,000 per annum
Posted: 15 hours ago
Bromley, Kent
Experis Ltd
Salary: £35000.00 - £40000.00 per annum + bonus + bens
Posted: 16 hours ago
Birmingham, West Midlands (County)
Global Technology Solutions Ltd
Salary: £60000 - £70000 per annum + car allow+ben
Posted: 18 hours ago
Watford, Hertfordshire
Roc Search
Salary: £60000 - £70000 per annum
Posted: 18 hours ago
City, London
Asset Resourcing Ltd
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: Yesterday
City, London
Asset Resourcing
Salary: £50000 - £60000 per annum + benefits + bonus
Posted: Yesterday
Bournemouth, Dorset
Nicoll Curtin
Salary: £60000 - £90000 per annum + Bonus + benefits
Posted: Yesterday
London
Nicoll Curtin
Salary: £60000 - £90000 per annum + Bonus + benefits
Posted: Yesterday
West Malling, Kent
Clearwater People Solutions
Salary: £34000 - £37000 Per Annum + excellent benefits
Posted: Yesterday