The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 201 240 273
Rank change year-on-year
+39 +33
Permanent jobs citing Incident Management 1450 1144 955
As % of all permanent IT jobs located in England 1.50% 1.18% 0.97%
As % of the Processes & Methodologies category 1.81% 1.43% 1.21%
Number of salaries quoted 1129 832 713
Average salary £42,000 £42,000 £42,500
Average salary % change year-on-year
- -1.17%
90% offered a salary of more than £23,225 £22,880 £23,750
10% offered a salary of more than £65,250 £62,500 £65,000
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
79957 79988 79087
As % of all permanent IT jobs located in England 82.89% 82.38% 80.14%
Number of salaries quoted 65729 64406 66358
Average salary £49,500 £47,500 £46,000
Average salary % change year-on-year
+4.21% +3.26%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 6 March 2015.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +44 486 £47,500 -9.52% 53
South East +29 401 £37,500 +13.63% 33
East of England +38 126 £40,000 - 14
Yorkshire +8 112 £45,000 - 10
North West +10 99 £40,200 +0.50% 11
West Midlands +9 97 £38,000 -15.55% 9
South West +4 74 £25,500 -21.11% 11
East Midlands +31 70 £42,000 +10.52% 5
North East -10 7 £44,500 +67.92% 2
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 6 March 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1642 (53.66%) ITIL
2 960 (31.37%) Windows
3 757 (24.74%) Problem Management
4 748 (24.44%) Microsoft
5 632 (20.65%) Finance
6 600 (19.61%) SLA
7 566 (18.50%) Service Management
8 555 (18.14%) Change Management
9 550 (17.97%) Active Directory
10 487 (15.92%) MS Excel
11 462 (15.10%) Service Delivery
12 458 (14.97%) Cisco
13 439 (14.35%) VMware
14 407 (13.30%) MS Office
15 396 (12.94%) Linux
16 381 (12.45%) Analytical Skills
17 378 (12.35%) SQL
18 344 (11.24%) Firewall
19 342 (11.18%) Citrix
20 336 (10.98%) Security Cleared
21 318 (10.39%) VMware Infrastructure
22 292 (9.54%) LAN
23 282 (9.22%) Management Information System
23 282 (9.22%) UNIX
24 281 (9.18%) SC Cleared
25 276 (9.02%) MS Exchange
26 274 (8.95%) SQL Server
27 270 (8.82%) Windows 7
28 264 (8.63%) Cisco Certification
29 263 (8.59%) Degree

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 6 March 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 276 (9.02%) MS Exchange
2 169 (5.52%) IIS
3 121 (3.95%) Apache
4 90 (2.94%) SharePoint
5 84 (2.75%) Tomcat
6 55 (1.80%) Exchange Server 2010
7 45 (1.47%) WebLogic
8 43 (1.41%) JBoss
9 38 (1.24%) Lync
10 33 (1.08%) SharePoint 2010
11 32 (1.05%) Exchange Server 2013
11 32 (1.05%) IBM Notes
12 31 (1.01%) Exchange Server 2007
13 28 (0.92%) Exchange Server 2003
14 27 (0.88%) Blackberry Enterprise Server
15 19 (0.62%) WorkSite
16 15 (0.49%) SAS
16 15 (0.49%) ColdFusion
17 14 (0.46%) WebSphere
18 12 (0.39%) CMS
Applications
1 487 (15.92%) MS Excel
2 407 (13.30%) MS Office
3 37 (1.21%) MS PowerPoint
4 24 (0.78%) MS Visio
5 16 (0.52%) MS Project
6 6 (0.20%) Spreadsheet
7 2 (0.065%) Adobe Creative Suite
8 1 (0.033%) Acrobat
Business Applications
1 31 (1.01%) Remedy ITSM
2 18 (0.59%) Oracle EBS
3 14 (0.46%) assyst
3 14 (0.46%) Oracle EBS R12
4 9 (0.29%) Agresso
5 8 (0.26%) Dynamics CRM
5 8 (0.26%) Dynamics AX
6 7 (0.23%) Retail-J
6 7 (0.23%) Oracle Applications
6 7 (0.23%) Oracle BPM
7 6 (0.20%) Oracle Financials
7 6 (0.20%) Kondor+
8 5 (0.16%) Dynamics NAV
8 5 (0.16%) SAP ERP
8 5 (0.16%) HFM
9 4 (0.13%) Oracle Receivables
9 4 (0.13%) Oracle General Ledger
10 3 (0.098%) Oracle FAH
10 3 (0.098%) Markit EDM
10 3 (0.098%) SAP CO
Cloud Services
1 27 (0.88%) SaaS
2 26 (0.85%) Office 365
3 19 (0.62%) Microsoft Azure
3 19 (0.62%) Amazon AWS
4 14 (0.46%) Amazon EC2
4 14 (0.46%) Amazon S3
5 12 (0.39%) Google Apps
6 11 (0.36%) Cloud Computing
6 11 (0.36%) Amazon ELB
6 11 (0.36%) PaaS
6 11 (0.36%) Amazon SQS
7 3 (0.098%) Yammer
7 3 (0.098%) Route 53
7 3 (0.098%) IaaS
8 1 (0.033%) CloudFront
Communications & Networking
1 344 (11.24%) Firewall
2 292 (9.54%) LAN
3 259 (8.46%) WAN
4 191 (6.24%) Internet
5 174 (5.69%) TCP/IP
6 144 (4.71%) DNS
7 141 (4.61%) Network Security
8 134 (4.38%) VPN
9 128 (4.18%) SAN
10 116 (3.79%) Cisco ASA
11 94 (3.07%) MPLS
12 84 (2.75%) Wireless
13 79 (2.58%) DHCP
14 64 (2.09%) BGP
15 62 (2.03%) Intrusion Detection
16 61 (1.99%) VoIP
17 48 (1.57%) Wireshark
17 48 (1.57%) EIGRP
18 44 (1.44%) Cisco Nexus
19 40 (1.31%) SSL
Database & Business Intelligence
1 274 (8.95%) SQL Server
2 78 (2.55%) MySQL
3 72 (2.35%) Oracle Database
4 54 (1.76%) SQL Server 2008
5 43 (1.41%) Relational Database
6 37 (1.21%) Oracle Reports
7 31 (1.01%) Oracle Database 11g
7 31 (1.01%) EDRMS
7 31 (1.01%) IDOL
8 29 (0.95%) Data Warehouse
8 29 (0.95%) RDBMS
9 28 (0.92%) Oracle Database 10g
10 25 (0.82%) SQL Server Integration Services
11 21 (0.69%) SQL Server Reporting Services
11 21 (0.69%) Data Mining
12 20 (0.65%) SQL Server 2012
13 18 (0.59%) Amazon RDS
14 17 (0.56%) Redis
14 17 (0.56%) SQL Server 2005
15 16 (0.52%) PostgreSQL
Development Applications
1 23 (0.75%) VisualVM
2 20 (0.65%) Git (software)
2 20 (0.65%) VSS/SourceSafe
3 18 (0.59%) Team Foundation Server
4 11 (0.36%) JIRA
5 10 (0.33%) ClearCase
6 7 (0.23%) Toad
6 7 (0.23%) Subversion
7 6 (0.20%) Oracle Forms
8 4 (0.13%) JUnit
9 3 (0.098%) Maven
9 3 (0.098%) PowerBuilder
9 3 (0.098%) Atlassian Bamboo
9 3 (0.098%) Jenkins
10 2 (0.065%) Jasmine
10 2 (0.065%) Mockito
10 2 (0.065%) IntelliJ
10 2 (0.065%) Selenium
11 1 (0.033%) ClearQuest
11 1 (0.033%) MSI
General
1 632 (20.65%) Finance
2 249 (8.14%) Telecoms
3 220 (7.19%) Retail
4 161 (5.26%) Banking
5 107 (3.50%) Law
6 93 (3.04%) Legal
7 54 (1.76%) Front Office
8 53 (1.73%) Back Office
9 52 (1.70%) Marketing
10 51 (1.67%) Advertising
11 42 (1.37%) Publishing
12 24 (0.78%) Investment Banking
13 20 (0.65%) French Language
13 20 (0.65%) German Language
14 19 (0.62%) Billing
14 19 (0.62%) Financial Institution
15 13 (0.42%) Games
15 13 (0.42%) Military
16 12 (0.39%) Retail Banking
17 10 (0.33%) Spanish Language
Job Titles
1 888 (29.02%) Analyst
2 317 (10.36%) Support Analyst
3 283 (9.25%) Service Analyst
4 249 (8.14%) Service Manager
5 235 (7.68%) Service Desk Analyst
6 234 (7.65%) Support Engineer
7 194 (6.34%) Incident Manager
8 177 (5.78%) Network Engineer
9 144 (4.71%) Team Leader
10 130 (4.25%) Applications Support
11 127 (4.15%) Security Analyst
12 118 (3.86%) 2nd Line Support
13 113 (3.69%) Delivery Manager
14 111 (3.63%) Services Delivery Manager
15 97 (3.17%) Senior Analyst
16 85 (2.78%) Problem Manager
17 81 (2.65%) Technical Support
18 79 (2.58%) Infrastructure Engineer
19 77 (2.52%) Administrator
20 73 (2.39%) IT Support
Libraries, Frameworks & Software Standards
1 86 (2.81%) XML
2 82 (2.68%) .NET
3 77 (2.52%) Middleware
4 54 (1.76%) Web Services
5 45 (1.47%) HTML
6 36 (1.18%) CSS
7 32 (1.05%) ASP.NET
8 29 (0.95%) SOAP
9 23 (0.75%) COM+
10 21 (0.69%) FIX Protocol
11 19 (0.62%) Oracle Fusion
12 17 (0.56%) J2EE
12 17 (0.56%) ISPF
13 15 (0.49%) DOM
13 15 (0.49%) DHTML
14 14 (0.46%) JMS
14 14 (0.46%) HTML5
15 13 (0.42%) XSLT
16 12 (0.39%) Flash
16 12 (0.39%) Application Packaging
Miscellaneous
1 381 (12.45%) Analytical Skills
2 282 (9.22%) Management Information System
3 116 (3.79%) Blackberry
4 107 (3.50%) Statistics
5 97 (3.17%) Clustering
6 88 (2.88%) Computer Science
7 47 (1.54%) Life Science
8 43 (1.41%) Mainframe
8 43 (1.41%) Replication
9 38 (1.24%) Client/Server
10 37 (1.21%) CMDB
10 37 (1.21%) Enterprise Software
11 32 (1.05%) Video Conferencing
12 29 (0.95%) User Experience
13 27 (0.88%) PKI
14 24 (0.78%) DataPower
14 24 (0.78%) FMCG
15 22 (0.72%) Fat Client
15 22 (0.72%) SCADA
15 22 (0.72%) Thin Client
Operating Systems
1 960 (31.37%) Windows
2 396 (12.94%) Linux
3 282 (9.22%) UNIX
4 270 (8.82%) Windows 7
5 230 (7.52%) Windows Server 2008
6 135 (4.41%) Windows Server 2012
7 134 (4.38%) Windows Server 2003
8 119 (3.89%) Windows XP
9 90 (2.94%) Red Hat Enterprise Linux
10 78 (2.55%) Solaris
11 62 (2.03%) Windows 8
12 34 (1.11%) Mac OS X
13 28 (0.92%) Apple iOS
14 27 (0.88%) Android
15 20 (0.65%) AIX
16 14 (0.46%) CentOS
17 12 (0.39%) Mac OS X Server
18 11 (0.36%) Amazon Linux
19 10 (0.33%) Mac OS
20 9 (0.29%) SUSE
Processes & Methodologies
1 1642 (53.66%) ITIL
2 757 (24.74%) Problem Management
3 566 (18.50%) Service Management
4 555 (18.14%) Change Management
5 462 (15.10%) Service Delivery
6 232 (7.58%) Root Cause Analysis
7 207 (6.76%) Mentoring
8 186 (6.08%) Information Security
9 165 (5.39%) E-Commerce
10 155 (5.07%) Change Control
11 150 (4.90%) Continuous Improvement
12 149 (4.87%) ITSM
13 145 (4.74%) Disaster Recovery
13 145 (4.74%) Project Management
14 131 (4.28%) Stakeholder Management
15 129 (4.22%) Agile Software Development
16 128 (4.18%) Configuration Management
16 128 (4.18%) ITIL V3
17 124 (4.05%) Capacity Management
17 124 (4.05%) Time Management
Programming Languages
1 378 (12.35%) SQL
2 120 (3.92%) PowerShell
3 117 (3.82%) Java
4 57 (1.86%) JavaScript
5 47 (1.54%) PHP
6 46 (1.50%) Perl
7 33 (1.08%) C
8 31 (1.01%) C++
8 31 (1.01%) Python
8 31 (1.01%) Shell Script
9 29 (0.95%) PL/SQL
10 25 (0.82%) C#
11 22 (0.72%) Ruby
12 18 (0.59%) T-SQL
13 17 (0.56%) JCL
14 9 (0.29%) Bash Shell
15 8 (0.26%) sed
15 8 (0.26%) XPath
15 8 (0.26%) Bourne shell
15 8 (0.26%) AWK
Qualifications
1 336 (10.98%) Security Cleared
2 281 (9.18%) SC Cleared
3 264 (8.63%) Cisco Certification
4 263 (8.59%) Degree
5 217 (7.09%) Microsoft Certification
6 203 (6.63%) ITIL Certification
7 166 (5.42%) CCNP
8 156 (5.10%) CCNA
9 133 (4.35%) MCSE
10 103 (3.37%) CISSP
11 79 (2.58%) MCP
11 79 (2.58%) CISM
12 75 (2.45%) ITIL Foundation Certificate
13 65 (2.12%) DV Cleared
14 64 (2.09%) VCP4
15 56 (1.83%) GIAC
16 53 (1.73%) VMware Certified Professional (VCP)
16 53 (1.73%) MCITP
17 50 (1.63%) CEH
17 50 (1.63%) CCSA
Quality Assurance & Compliance
1 600 (19.61%) SLA
2 152 (4.97%) ISO/IEC 27001
3 85 (2.78%) PCI DSS
4 43 (1.41%) QA
5 26 (0.85%) Sarbanes-Oxley
6 15 (0.49%) COBIT
7 10 (0.33%) ISO 9001
8 8 (0.26%) ISO/IEC 17799
9 6 (0.20%) HIPAA
10 5 (0.16%) Basel II
11 3 (0.098%) ISO 9000
12 2 (0.065%) GxP
13 1 (0.033%) TickIT
13 1 (0.033%) ISO 14001
13 1 (0.033%) Solvency II
13 1 (0.033%) HL7
System Software
1 550 (17.97%) Active Directory
2 318 (10.39%) VMware Infrastructure
3 91 (2.97%) vSphere
4 86 (2.81%) Hyper-V
5 64 (2.09%) Snort
6 62 (2.03%) XenApp
7 40 (1.31%) VMware ESX
8 32 (1.05%) ISA Server
9 25 (0.82%) XenDesktop
10 22 (0.72%) Oracle RMAN
11 21 (0.69%) Firmware
12 19 (0.62%) VMware ESXi
13 16 (0.52%) Terminal Services
13 16 (0.52%) Microsoft App-V
14 9 (0.29%) UAG
15 8 (0.26%) XenServer
15 8 (0.26%) Oracle RAC
15 8 (0.26%) Citrix Presentation Server
16 5 (0.16%) Forefront TMG
17 4 (0.13%) Varnish
Systems Management
1 89 (2.91%) Nagios
2 88 (2.88%) SCCM
3 73 (2.39%) SCOM
4 49 (1.60%) Opsview
5 45 (1.47%) NetBackup
6 40 (1.31%) Opscode Chef
7 31 (1.01%) Norton AntiVirus
8 23 (0.75%) Data Guard
8 23 (0.75%) Netcool
9 22 (0.72%) OpenView
9 22 (0.72%) Tivoli
9 22 (0.72%) Backup Exec
9 22 (0.72%) Cisco Prime
10 20 (0.65%) Cisco LMS
11 16 (0.52%) Puppet
12 15 (0.49%) Tivoli Monitoring
12 15 (0.49%) Netcool/OMNIbus
13 14 (0.46%) Legato
13 14 (0.46%) HP SIM
14 12 (0.39%) ServiceCenter
Vendors
1 748 (24.44%) Microsoft
2 458 (14.97%) Cisco
3 439 (14.35%) VMware
4 342 (11.18%) Citrix
5 248 (8.10%) Oracle
6 141 (4.61%) Remedy
7 133 (4.35%) HP
8 127 (4.15%) Juniper
9 124 (4.05%) CheckPoint
10 104 (3.40%) IBM
11 95 (3.10%) Dell
12 84 (2.75%) Red Hat
13 74 (2.42%) F5
14 65 (2.12%) Fujitsu
15 58 (1.90%) EMC
16 55 (1.80%) ServiceNow
17 52 (1.70%) Altiris
18 49 (1.60%) NetApp
19 47 (1.54%) McAfee
20 46 (1.50%) Sun
London
Miller Maxwell Ltd
Salary: From £50,000 to £55,000 per annum + competitive benefits package
Posted: 1 hour ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £50000 per annum + bonus
Posted: 2 hours ago
City, London
Lloyds Banking Group
Posted: 5 hours ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 5 hours ago
Hemel Hempstead, Hertfordshire
Northgate Public Services
Salary: Competitive
Posted: 6 hours ago
London
Exposed Solutions
Salary: £35000 - £45000 per annum
Posted: 6 hours ago
City, London
Lorien Resourcing
Salary: £21000 per annum + Market Rate + Guaranteed Bonus
Posted: 22 hours ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + benfits
Posted: 22 hours ago
Luton, Bedfordshire
easyJet Airline
Posted: Yesterday
Bracknell, Berkshire
Oxford Hays
Posted: Yesterday
Croydon, Surrey
FT Select
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: Yesterday
Reading, Berkshire
Synergize Consulting
Salary: Up to £25,000 per annum + Company Van + Corporate Benifits
Posted: Yesterday
Bracknell, Berkshire
Oxford Hays
Posted: Yesterday
Cirencester, Gloucestershire
Sanderson
Salary: £30000.00 - £40000.00 per annum + benefits
Posted: Yesterday
Fareham, Hampshire
Connectus
Salary: £20000 - £22000 per annum
Posted: Yesterday
Tunbridge Wells, Kent
Complete Tech Limited
Salary: From £25,000 to £35,000 per annum + PMI + Pension + Life Assurance
Posted: Yesterday
Shropshire
Sanderson
Salary: £30000 - £50000 per annum + benefits
Posted: Yesterday
City, London
Eligo Recruitment Ltd
Salary: £20000 - £24000 per annum + Full Benefits
Posted: Yesterday
East Sussex
ComputerWorld Personnel Ltd
Salary: £30000 - £40000 per annum
Posted: 2 days ago
Hatfield, Hertfordshire
JM
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago