The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 198 251 266
Rank change year-on-year
+53 +15
Permanent jobs citing Incident Management 1586 1126 1159
As % of all permanent IT jobs located in England 1.48% 1.13% 1.06%
As % of the Processes & Methodologies category 1.81% 1.39% 1.34%
Number of salaries quoted 1180 894 886
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £23,000 £24,000 £22,500
10% offered a salary of more than £70,000 £67,500 £67,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
87806 81031 86649
As % of all permanent IT jobs located in England 82.09% 81.19% 79.25%
Number of salaries quoted 70747 67265 73911
Average salary £48,500 £47,500 £46,500
Average salary % change year-on-year
+2.10% +2.15%
90% offered a salary of more than £31,000 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -4 507 £52,500 - 51
South East +47 400 £38,500 +22.22% 40
Yorkshire +51 157 £28,500 -24.00% 8
West Midlands +42 152 £52,500 +50.00% 16
North West +47 118 £42,500 +16.43% 14
East of England +28 118 £42,500 +3.65% 12
South West -2 82 £35,000 -17.64% 8
East Midlands -8 44 £34,000 -10.52% 6
North East -11 10 £37,500 -34.78% 4
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1541 (52.03%) ITIL
2 919 (31.03%) Windows
3 711 (24.00%) Finance
4 690 (23.30%) Problem Management
5 628 (21.20%) Microsoft
6 540 (18.23%) Service Management
7 536 (18.10%) SLA
8 514 (17.35%) Service Delivery
9 508 (17.15%) SQL
10 504 (17.02%) Active Directory
11 468 (15.80%) Change Management
12 434 (14.65%) Cisco
13 412 (13.91%) Linux
14 405 (13.67%) MS Excel
15 344 (11.61%) Firewall
16 325 (10.97%) VMware
17 322 (10.87%) Oracle
18 306 (10.33%) Security Cleared
19 299 (10.09%) Citrix
20 295 (9.96%) Root Cause Analysis
21 294 (9.93%) UNIX
22 292 (9.86%) MS Office
23 291 (9.82%) Management Information System
24 277 (9.35%) Banking
25 276 (9.32%) SQL Server
26 262 (8.85%) Windows Server 2008
27 259 (8.74%) Analytical Skills
28 242 (8.17%) Degree
29 240 (8.10%) MS Exchange
30 229 (7.73%) E-Commerce

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 240 (8.10%) MS Exchange
2 194 (6.55%) Apache
3 165 (5.57%) IIS
4 148 (5.00%) Tomcat
5 133 (4.49%) SharePoint
6 85 (2.87%) Exchange Server 2010
7 66 (2.23%) SharePoint 2010
8 58 (1.96%) Lync
9 53 (1.79%) Exchange Server 2007
10 52 (1.76%) Exchange Server 2003
11 51 (1.72%) WebLogic
12 47 (1.59%) Blackberry Enterprise Server
12 47 (1.59%) WebSphere
13 44 (1.49%) CMS
14 43 (1.45%) Exchange Server 2013
15 35 (1.18%) OpenStack
16 30 (1.01%) Live Communications Server
17 29 (0.98%) IBM Notes
18 25 (0.84%) Drupal
19 24 (0.81%) Escenic
Applications
1 405 (13.67%) MS Excel
2 292 (9.86%) MS Office
3 49 (1.65%) MS PowerPoint
4 35 (1.18%) MS Visio
5 7 (0.24%) Spreadsheet
5 7 (0.24%) Photoshop
6 2 (0.068%) MS Project
7 1 (0.034%) Acrobat
7 1 (0.034%) AutoCAD
Business Applications
1 28 (0.95%) Oracle Applications
2 27 (0.91%) Remedy ITSM
3 20 (0.68%) Oracle EBS R12
4 17 (0.57%) Oracle EBS
5 13 (0.44%) assyst
5 13 (0.44%) Retail-J
6 10 (0.34%) Temenos T24
7 9 (0.30%) Summit
8 8 (0.27%) Markit EDM
9 7 (0.24%) SAP PM
9 7 (0.24%) Oracle Financials
9 7 (0.24%) Dynamics CRM
9 7 (0.24%) SAP EHS
10 6 (0.20%) SAP HR
10 6 (0.20%) SAP Payroll
10 6 (0.20%) Oracle Retail
11 5 (0.17%) SAP FI/CO
11 5 (0.17%) SAP CO
11 5 (0.17%) SAP FI
11 5 (0.17%) Kondor+
Cloud Services
1 60 (2.03%) Microsoft Azure
2 30 (1.01%) SaaS
3 24 (0.81%) Amazon AWS
4 21 (0.71%) Office 365
5 10 (0.34%) Google Apps
6 6 (0.20%) Amazon EC2
7 5 (0.17%) Cloud Computing
8 3 (0.10%) PaaS
9 2 (0.068%) CloudFront
9 2 (0.068%) IBM SmartCloud
10 1 (0.034%) Amazon S3
Communications & Networking
1 344 (11.61%) Firewall
2 219 (7.39%) LAN
3 214 (7.22%) WAN
4 193 (6.52%) TCP/IP
5 174 (5.87%) DNS
6 141 (4.76%) SAN
7 136 (4.59%) Network Security
8 128 (4.32%) Internet
9 119 (4.02%) DHCP
10 114 (3.85%) Cisco ASA
11 113 (3.81%) VoIP
12 100 (3.38%) VPN
13 95 (3.21%) MPLS
14 63 (2.13%) Wireless
15 60 (2.03%) SSL
16 53 (1.79%) FWSM
17 49 (1.65%) HTTP
18 42 (1.42%) FTP
18 42 (1.42%) LDAP
19 39 (1.32%) NAS
Database & Business Intelligence
1 276 (9.32%) SQL Server
2 132 (4.46%) Oracle Database
3 86 (2.90%) Relational Database
4 83 (2.80%) MySQL
5 64 (2.16%) Oracle Database 11g
6 62 (2.09%) SQL Server 2008
7 53 (1.79%) RDBMS
8 45 (1.52%) IDOL
9 42 (1.42%) EDRMS
10 41 (1.38%) SQL Server 2005
11 40 (1.35%) DB2
12 36 (1.22%) SQL Server Reporting Services
13 32 (1.08%) Oracle Reports
14 31 (1.05%) Oracle Database 10g
15 26 (0.88%) SQL Server Integration Services
16 22 (0.74%) SQL Server 2012
17 20 (0.68%) Oracle Exadata
18 17 (0.57%) SQL Server Analysis Services
18 17 (0.57%) MS Access
19 16 (0.54%) SQL Server 2000
Development Applications
1 29 (0.98%) JIRA
2 14 (0.47%) ClearCase
3 13 (0.44%) Team Foundation Server
4 12 (0.41%) Jenkins
5 11 (0.37%) Git (software)
6 8 (0.27%) VisualVM
6 8 (0.27%) Subversion
6 8 (0.27%) Oracle Forms
7 4 (0.14%) JUnit
7 4 (0.14%) VSS/SourceSafe
7 4 (0.14%) Metasploit
8 3 (0.10%) Atlassian Bamboo
8 3 (0.10%) Toad
8 3 (0.10%) QuickTest Pro
8 3 (0.10%) Maven
9 2 (0.068%) Introscope
9 2 (0.068%) Ant
9 2 (0.068%) Visual Studio
9 2 (0.068%) Hudson
9 2 (0.068%) GCC
General
1 711 (24.00%) Finance
2 277 (9.35%) Banking
3 211 (7.12%) Telecoms
4 202 (6.82%) Retail
5 87 (2.94%) Legal
6 70 (2.36%) Law
7 58 (1.96%) Publishing
8 50 (1.69%) Front Office
9 48 (1.62%) Marketing
10 40 (1.35%) Back Office
11 36 (1.22%) Advertising
11 36 (1.22%) Investment Banking
12 35 (1.18%) Financial Institution
13 25 (0.84%) Billing
14 20 (0.68%) Manufacturing
15 17 (0.57%) French Language
16 14 (0.47%) Retail Banking
17 11 (0.37%) German Language
18 10 (0.34%) Pharmaceutical
18 10 (0.34%) Electronics
Job Titles
1 780 (26.33%) Analyst
2 268 (9.05%) Support Analyst
3 244 (8.24%) Service Analyst
4 237 (8.00%) Service Manager
5 201 (6.79%) Support Engineer
6 185 (6.25%) Service Desk Analyst
7 178 (6.01%) Team Leader
7 178 (6.01%) Incident Manager
8 162 (5.47%) Applications Support
9 148 (5.00%) Delivery Manager
10 140 (4.73%) Services Delivery Manager
11 137 (4.63%) DBA
12 106 (3.58%) Network Engineer
13 102 (3.44%) Security Analyst
14 85 (2.87%) Systems Engineer
15 83 (2.80%) Consultant
16 81 (2.73%) 2nd Line Support
17 78 (2.63%) Senior Analyst
18 75 (2.53%) Oracle DBA
19 66 (2.23%) Technical Manager
Libraries, Frameworks & Software Standards
1 93 (3.14%) Web Services
2 81 (2.73%) .NET
3 65 (2.19%) Middleware
4 56 (1.89%) XML
5 48 (1.62%) HTML
6 40 (1.35%) ASP.NET
7 35 (1.18%) CSS
7 35 (1.18%) Ajax
8 21 (0.71%) WCF
8 21 (0.71%) Oracle Fusion
9 18 (0.61%) Spring
9 18 (0.61%) J2EE
9 18 (0.61%) XSLT
10 17 (0.57%) .NET Framework
11 16 (0.54%) Java EE
12 15 (0.51%) FIX Protocol
13 14 (0.47%) SOAP
14 12 (0.41%) ActiveMQ
14 12 (0.41%) jQuery
15 10 (0.34%) ADO.NET Entity Framework
Miscellaneous
1 291 (9.82%) Management Information System
2 259 (8.74%) Analytical Skills
3 113 (3.81%) Statistics
4 112 (3.78%) Blackberry
5 107 (3.61%) Clustering
6 96 (3.24%) Replication
7 84 (2.84%) Computer Science
8 44 (1.49%) Enterprise Software
9 41 (1.38%) Video Conferencing
10 39 (1.32%) Digital Media
11 35 (1.18%) Mobile App
12 34 (1.15%) CMDB
13 31 (1.05%) Mainframe
14 27 (0.91%) Thin Client
14 27 (0.91%) Fat Client
15 24 (0.81%) Mathematics
15 24 (0.81%) Foreign Exchange (FX)
16 22 (0.74%) Client/Server
17 20 (0.68%) Firmware
18 19 (0.64%) Fixed Income
Operating Systems
1 919 (31.03%) Windows
2 412 (13.91%) Linux
3 294 (9.93%) UNIX
4 262 (8.85%) Windows Server 2008
5 226 (7.63%) Windows Server 2003
6 196 (6.62%) Windows 7
7 148 (5.00%) Windows XP
8 107 (3.61%) Solaris
9 105 (3.54%) Windows Server 2012
10 80 (2.70%) Red Hat Enterprise Linux
11 38 (1.28%) SUSE
12 37 (1.25%) AIX
13 26 (0.88%) CentOS
13 26 (0.88%) Windows 8
14 25 (0.84%) Windows 2000
15 24 (0.81%) Ubuntu
16 17 (0.57%) Android
16 17 (0.57%) Mac OS
16 17 (0.57%) Windows 2000 Server
17 15 (0.51%) Oracle Linux
Processes & Methodologies
1 1541 (52.03%) ITIL
2 690 (23.30%) Problem Management
3 540 (18.23%) Service Management
4 514 (17.35%) Service Delivery
5 468 (15.80%) Change Management
6 295 (9.96%) Root Cause Analysis
7 229 (7.73%) E-Commerce
8 187 (6.31%) Project Management
9 186 (6.28%) Continuous Improvement
10 173 (5.84%) Mentoring
11 170 (5.74%) Information Security
12 167 (5.64%) Capacity Planning
13 161 (5.44%) Stakeholder Management
14 146 (4.93%) Time Management
15 143 (4.83%) Disaster Recovery
16 139 (4.69%) ITSM
17 113 (3.81%) Capacity Management
18 112 (3.78%) Release Management
19 102 (3.44%) Migration
20 97 (3.27%) Coaching
Programming Languages
1 508 (17.15%) SQL
2 191 (6.45%) Java
3 125 (4.22%) PowerShell
4 115 (3.88%) Perl
5 65 (2.19%) Shell Script
6 59 (1.99%) C
7 47 (1.59%) C#
7 47 (1.59%) PHP
8 36 (1.22%) PL/SQL
9 33 (1.11%) VB
10 29 (0.98%) T-SQL
11 27 (0.91%) JavaScript
12 25 (0.84%) Python
13 23 (0.78%) Bash Shell
14 19 (0.64%) sed
14 19 (0.64%) AWK
14 19 (0.64%) C++
15 17 (0.57%) Bourne shell
16 14 (0.47%) VBScript
17 13 (0.44%) VB.NET
Qualifications
1 306 (10.33%) Security Cleared
2 242 (8.17%) Degree
3 224 (7.56%) Cisco Certification
4 223 (7.53%) SC Cleared
5 220 (7.43%) ITIL Certification
6 183 (6.18%) Microsoft Certification
7 134 (4.52%) CCNP
8 125 (4.22%) CCNA
9 101 (3.41%) DV Cleared
10 97 (3.27%) MCSE
11 94 (3.17%) CISSP
12 78 (2.63%) MCP
13 65 (2.19%) CCSP
14 55 (1.86%) MCSA
14 55 (1.86%) CISM
15 50 (1.69%) VMware Certified Professional (VCP)
16 48 (1.62%) MCITP
17 40 (1.35%) CISA
18 38 (1.28%) ITIL Foundation Certificate
19 35 (1.18%) CCSA
Quality Assurance & Compliance
1 536 (18.10%) SLA
2 139 (4.69%) ISO/IEC 27001
3 57 (1.92%) ISO 9001
4 33 (1.11%) PCI DSS
5 30 (1.01%) QA
6 29 (0.98%) COBIT
7 25 (0.84%) Sarbanes-Oxley
7 25 (0.84%) ISO/IEC 17799
8 11 (0.37%) ISO 14001
9 7 (0.24%) Data Quality
10 4 (0.14%) GCP
10 4 (0.14%) GMP
10 4 (0.14%) GLP
11 3 (0.10%) ISO 9000
12 2 (0.068%) Solvency II
12 2 (0.068%) HL7
13 1 (0.034%) TickIT
13 1 (0.034%) GxP
System Software
1 504 (17.02%) Active Directory
2 214 (7.22%) VMware Infrastructure
3 86 (2.90%) vSphere
4 65 (2.19%) Oracle RAC
5 62 (2.09%) Oracle RMAN
6 58 (1.96%) Hyper-V
7 51 (1.72%) XenApp
8 50 (1.69%) VMware ESX
9 46 (1.55%) ISA Server
10 38 (1.28%) UAG
11 29 (0.98%) XenDesktop
12 28 (0.95%) Snort
13 24 (0.81%) XenServer
14 21 (0.71%) Terminal Services
15 14 (0.47%) EMC RecoverPoint
16 11 (0.37%) MetaFrame
17 10 (0.34%) VMware ESXi
18 8 (0.27%) Forefront TMG
19 7 (0.24%) Tivoli Workload Scheduler
20 5 (0.17%) Citrix Presentation Server
Systems Management
1 83 (2.80%) Nagios
2 74 (2.50%) Data Guard
3 66 (2.23%) SCCM
4 61 (2.06%) NetBackup
5 44 (1.49%) OpenView
6 32 (1.08%) Tivoli
7 29 (0.98%) Oracle Enterprise Manager
7 29 (0.98%) Norton AntiVirus
8 23 (0.78%) WSUS
8 23 (0.78%) SCOM
9 21 (0.71%) Backup Exec
10 19 (0.64%) Cacti
11 18 (0.61%) Cisco CUCM
12 16 (0.54%) EMC NetWorker
12 16 (0.54%) HP SIM
13 15 (0.51%) Opsview
13 15 (0.51%) Netcool
14 12 (0.41%) Tivoli Monitoring
15 10 (0.34%) Unicenter
15 10 (0.34%) OpenView Configuration Management
Vendors
1 628 (21.20%) Microsoft
2 434 (14.65%) Cisco
3 325 (10.97%) VMware
4 322 (10.87%) Oracle
5 299 (10.09%) Citrix
6 203 (6.85%) HP
7 160 (5.40%) CheckPoint
8 114 (3.85%) IBM
9 106 (3.58%) Remedy
10 98 (3.31%) Juniper
11 93 (3.14%) Red Hat
12 88 (2.97%) Fujitsu
13 69 (2.33%) Dell
13 69 (2.33%) Sun
14 65 (2.19%) Symantec
15 62 (2.09%) Veritas
15 62 (2.09%) JBoss
16 56 (1.89%) NetApp
17 53 (1.79%) EMC
18 52 (1.76%) Meridio
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £35,000 to £35,000 per annum £ up-to £35,000
Posted: 6 hours ago
London
2Source Talent
Salary: Up to £75,000 per annum + Benefits
Posted: 6 hours ago
Warwick, Warwickshire
Proprius Recruitment
Salary: Up to £38,000 per annum Plus Benefits
Posted: 7 hours ago
City, London
Miller Maxwell Ltd
Salary: From £40,000 to £45,000 per annum + Bonus + Benefits
Posted: 8 hours ago
London
FT Select
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
Posted: 8 hours ago
Manchester, Lancashire
Vodafone
Posted: 10 hours ago
Croydon, Surrey
CPS Group UK
Salary: £45000 - £50000 per annum + benefits.
Posted: 10 hours ago
Harrogate, North Yorkshire
Mortimer Spinks
Salary: £19000 - £25000 per annum
Posted: 11 hours ago
London
Harvey Nash plc
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 12 hours ago
Middlesbrough, Cleveland
PD GROUP MANAGEMENT LIMITED
Salary: Unspecified
Posted: 13 hours ago
Birmingham, West Midlands (County)
NES Global Talent
Salary: £65000 to £75000 per annum - Car, Pension etc
Posted: 14 hours ago
Coventry, Warwickshire
HomeSense UK
Posted: 22 hours ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £65000 - £75000 per annum + Bonus, Pension, Benefits
Posted: Yesterday
Warrington, Cheshire
Steria Recruitment Limited
Salary: flexible benefits
Posted: Yesterday
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: COMPETITIVE
Posted: Yesterday
Portsmouth, Hampshire
Global Technology Solutions Ltd
Salary: £38000 - £40000 per annum + including shift allowance
Posted: Yesterday
Warwick, Warwickshire
Global Technology Solutions Ltd
Salary: £33000 per annum + including shift allowance
Posted: Yesterday
Knutsford, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum + Benefits
Posted: Yesterday
City, London
TRG
Salary: £65000 - £75000 Per Annum Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Good Benefits Package
Posted: Yesterday