The table below looks at the statistics for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 211 232 241
Rank change year-on-year
+21 +9
Permanent jobs citing Incident Management 1550 1387 1194
As % of all permanent IT jobs located in England 1.52% 1.27% 1.17%
As % of the Processes & Methodologies category 1.79% 1.53% 1.45%
Number of salaries quoted 1202 1083 957
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £24,690 £24,350 £23,000
10% offered a salary of more than £67,500 £70,000 £65,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the England region.

Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
86640 90513 82524
As % of all permanent IT jobs located in England 84.74% 82.77% 81.09%
Number of salaries quoted 71744 73516 68202
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 31 July 2015.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 550 £50,000 -4.76% 52
South East +40 408 £40,000 - 39
West Midlands +15 120 £34,500 -37.27% 13
East of England +4 114 £41,500 -1.19% 13
Yorkshire -36 99 £40,000 - 11
North West -4 94 £35,500 -16.47% 18
East Midlands +38 80 £38,500 -3.75% 10
South West -1 79 £33,500 -10.66% 12
North East -10 9 £43,000 +14.66% 6
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 31 July 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1594 (52.35%) ITIL
2 981 (32.22%) Windows
3 703 (23.09%) Microsoft
4 702 (23.05%) Problem Management
5 689 (22.63%) SLA
6 620 (20.36%) Service Management
7 619 (20.33%) Change Management
8 612 (20.10%) Finance
9 578 (18.98%) Service Delivery
10 504 (16.55%) VMware
11 486 (15.96%) Active Directory
12 464 (15.24%) Cisco
12 464 (15.24%) Firewall
13 454 (14.91%) SQL
14 450 (14.78%) MS Excel
15 398 (13.07%) Linux
16 377 (12.38%) MS Office
17 364 (11.95%) VMware Infrastructure
18 337 (11.07%) Analytical Skills
19 297 (9.75%) LAN
20 286 (9.39%) UNIX
21 281 (9.23%) Information Security
22 278 (9.13%) WAN
23 273 (8.97%) Degree
24 264 (8.67%) MS Exchange
25 262 (8.60%) ITIL Certification
26 257 (8.44%) Data Centre
27 256 (8.41%) Security Cleared
28 252 (8.28%) SQL Server
28 252 (8.28%) Root Cause Analysis

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 31 July 2015, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 264 (8.67%) MS Exchange
2 160 (5.25%) IIS
3 85 (2.79%) SharePoint
4 82 (2.69%) Exchange Server 2010
5 79 (2.59%) Apache
6 69 (2.27%) Lync
7 54 (1.77%) Tomcat
8 50 (1.64%) IBM Notes
8 50 (1.64%) WebLogic
9 49 (1.61%) JBoss
10 41 (1.35%) Exchange Server 2013
11 27 (0.89%) nginx
12 26 (0.85%) Exchange Server 2007
13 24 (0.79%) WorkSite
14 23 (0.76%) OpenStack
15 21 (0.69%) Exchange Server 2003
16 18 (0.59%) WebSphere
16 18 (0.59%) SAS
17 14 (0.46%) Oracle Workflow
18 11 (0.36%) Oracle Application Server
Applications
1 450 (14.78%) MS Excel
2 377 (12.38%) MS Office
3 30 (0.99%) MS PowerPoint
4 23 (0.76%) MS Project
5 18 (0.59%) MS Visio
6 7 (0.23%) Adobe Creative Suite
7 5 (0.16%) Spreadsheet
8 2 (0.066%) Acrobat
8 2 (0.066%) DOC1
8 2 (0.066%) PrintSoft PReS
Business Applications
1 41 (1.35%) Remedy ITSM
2 23 (0.76%) Oracle Applications
3 14 (0.46%) Oracle EBS
4 13 (0.43%) Dynamics CRM
5 10 (0.33%) SAP FI/CO
5 10 (0.33%) SAP CO
5 10 (0.33%) SAP FI
5 10 (0.33%) Oracle EBS R12
6 9 (0.30%) MetaTrader
6 9 (0.30%) Oracle Financials
7 8 (0.26%) SAP SRM
8 7 (0.23%) Remedy AR System
8 7 (0.23%) assyst
9 5 (0.16%) SAP Oil and Gas
10 4 (0.13%) Summit
10 4 (0.13%) WebTrends
10 4 (0.13%) Oracle FAH
11 3 (0.099%) IntelliMatch
11 3 (0.099%) HFM
11 3 (0.099%) SAP CCM
Cloud Services
1 59 (1.94%) Office 365
2 49 (1.61%) Microsoft Azure
3 40 (1.31%) Amazon AWS
4 25 (0.82%) SaaS
5 16 (0.53%) Cloud Computing
6 15 (0.49%) PaaS
7 9 (0.30%) Google Analytics
8 8 (0.26%) IaaS
9 3 (0.099%) Google Apps
9 3 (0.099%) Google Drive
10 2 (0.066%) Amazon ELB
10 2 (0.066%) Amazon SQS
10 2 (0.066%) Amazon EC2
10 2 (0.066%) Amazon S3
10 2 (0.066%) Virtual Private Cloud
11 1 (0.033%) Force.com
11 1 (0.033%) IBM SmartCloud
11 1 (0.033%) Google Cloud Platform
11 1 (0.033%) iPaaS
Communications & Networking
1 464 (15.24%) Firewall
2 297 (9.75%) LAN
3 278 (9.13%) WAN
4 220 (7.22%) TCP/IP
5 205 (6.73%) VPN
6 140 (4.60%) SAN
7 127 (4.17%) Internet
8 124 (4.07%) DNS
9 117 (3.84%) Network Security
10 97 (3.19%) Cisco ASA
11 94 (3.09%) BGP
12 92 (3.02%) MPLS
13 85 (2.79%) Cisco IOS
14 75 (2.46%) VoIP
15 58 (1.90%) Intrusion Detection
15 58 (1.90%) Wireless
16 57 (1.87%) DHCP
17 56 (1.84%) OSPF
18 51 (1.67%) Cisco Nexus
19 47 (1.54%) EIGRP
Database & Business Intelligence
1 252 (8.28%) SQL Server
2 70 (2.30%) MySQL
3 66 (2.17%) Oracle Database
4 49 (1.61%) SQL Server Reporting Services
5 39 (1.28%) SQL Server Integration Services
6 35 (1.15%) Relational Database
7 34 (1.12%) Big Data
8 33 (1.08%) PostgreSQL
9 29 (0.95%) Oracle Reports
9 29 (0.95%) Data Warehouse
10 27 (0.89%) Oracle Database 11g
10 27 (0.89%) SQL Server Analysis Services
11 26 (0.85%) SQL Server 2008
11 26 (0.85%) DB2
12 19 (0.62%) Oracle Database 10g
13 16 (0.53%) BusinessObjects
13 16 (0.53%) Data Mining
13 16 (0.53%) SQL Server 2012
14 11 (0.36%) SQL Server 2005
15 9 (0.30%) Oracle BI EE
Development Applications
1 31 (1.02%) VSS/SourceSafe
2 21 (0.69%) JIRA
3 16 (0.53%) Jenkins
4 14 (0.46%) VisualVM
5 11 (0.36%) Subversion
6 10 (0.33%) Team Foundation Server
7 9 (0.30%) Git (software)
8 5 (0.16%) Apache Ivy
8 5 (0.16%) Oracle Forms
8 5 (0.16%) Toad
9 4 (0.13%) Yeoman
10 3 (0.099%) Dreamweaver
10 3 (0.099%) HP UFT
10 3 (0.099%) Maven
10 3 (0.099%) Visual Studio
10 3 (0.099%) Introscope
11 2 (0.066%) IntelliJ
11 2 (0.066%) JUnit
11 2 (0.066%) Selenium
11 2 (0.066%) PowerBuilder
General
1 612 (20.10%) Finance
2 235 (7.72%) Banking
3 179 (5.88%) Telecoms
4 174 (5.71%) Retail
5 104 (3.42%) Law
6 89 (2.92%) Legal
7 62 (2.04%) Manufacturing
8 42 (1.38%) Back Office
9 36 (1.18%) Advertising
10 34 (1.12%) Front Office
10 34 (1.12%) Billing
11 33 (1.08%) Investment Banking
12 31 (1.02%) Marketing
13 27 (0.89%) Games
14 24 (0.79%) Publishing
15 23 (0.76%) French Language
16 20 (0.66%) German Language
16 20 (0.66%) Retail Banking
16 20 (0.66%) Financial Institution
17 13 (0.43%) Online Betting
Job Titles
1 843 (27.68%) Analyst
2 332 (10.90%) Service Manager
3 297 (9.75%) Support Analyst
4 199 (6.54%) Service Analyst
5 193 (6.34%) Applications Support
6 183 (6.01%) Support Engineer
7 178 (5.85%) Delivery Manager
8 177 (5.81%) Service Desk Analyst
9 168 (5.52%) Services Delivery Manager
10 154 (5.06%) Security Analyst
11 145 (4.76%) Incident Manager
12 142 (4.66%) Network Engineer
13 123 (4.04%) Team Leader
14 100 (3.28%) 2nd Line Support
15 99 (3.25%) DBA
16 97 (3.19%) Applications Support Analyst
17 88 (2.89%) Senior Analyst
18 84 (2.76%) IT Support
19 83 (2.73%) Administrator
19 83 (2.73%) Support Manager
Libraries, Frameworks & Software Standards
1 62 (2.04%) .NET
2 51 (1.67%) XML
3 46 (1.51%) Web Services
4 42 (1.38%) Middleware
5 32 (1.05%) ISPF
6 29 (0.95%) CSS
7 27 (0.89%) HTML
8 22 (0.72%) ASP.NET
9 20 (0.66%) FIX Protocol
10 14 (0.46%) COM+
11 12 (0.39%) Oracle Fusion
12 11 (0.36%) HTML5
12 11 (0.36%) MCollective
13 10 (0.33%) jQuery
13 10 (0.33%) JSON
14 9 (0.30%) Application Packaging
14 9 (0.30%) .NET Framework
15 8 (0.26%) SOAP
15 8 (0.26%) Spring
16 7 (0.23%) WCF
Miscellaneous
1 337 (11.07%) Analytical Skills
2 257 (8.44%) Data Centre
3 245 (8.05%) Management Information System
4 94 (3.09%) Computer Science
5 93 (3.05%) Statistics
6 88 (2.89%) Blackberry
7 78 (2.56%) Clustering
8 66 (2.17%) Mainframe
9 53 (1.74%) Life Science
10 52 (1.71%) Video Conferencing
11 39 (1.28%) Client/Server
12 37 (1.22%) Thin Client
12 37 (1.22%) Fat Client
13 35 (1.15%) User Experience
14 34 (1.12%) Replication
15 31 (1.02%) CMDB
16 30 (0.99%) FMCG
17 27 (0.89%) Equities
18 26 (0.85%) Online Banking
19 25 (0.82%) iPad
Operating Systems
1 981 (32.22%) Windows
2 398 (13.07%) Linux
3 286 (9.39%) UNIX
4 236 (7.75%) Windows Server 2008
5 204 (6.70%) Windows 7
6 161 (5.29%) Windows Server 2003
7 144 (4.73%) Windows Server 2012
8 95 (3.12%) Red Hat Enterprise Linux
9 74 (2.43%) Solaris
10 63 (2.07%) Windows 8
11 58 (1.90%) Windows XP
12 53 (1.74%) Mac OS X
13 51 (1.67%) Android
14 39 (1.28%) AIX
15 25 (0.82%) Apple iOS
16 12 (0.39%) CentOS
16 12 (0.39%) zOS
16 12 (0.39%) Windows 2000
17 10 (0.33%) Windows Vista
18 9 (0.30%) Mac OS X Server
Processes & Methodologies
1 1594 (52.35%) ITIL
2 702 (23.05%) Problem Management
3 620 (20.36%) Service Management
4 619 (20.33%) Change Management
5 578 (18.98%) Service Delivery
6 281 (9.23%) Information Security
7 252 (8.28%) Root Cause Analysis
8 215 (7.06%) ITSM
9 199 (6.54%) Project Management
10 180 (5.91%) Continuous Improvement
11 168 (5.52%) SIEM
12 163 (5.35%) Agile Software Development
13 156 (5.12%) Release Management
14 149 (4.89%) Mentoring
15 142 (4.66%) Configuration Management
16 138 (4.53%) Disaster Recovery
17 131 (4.30%) Change Control
18 130 (4.27%) PRINCE2
19 129 (4.24%) Risk Management
19 129 (4.24%) Stakeholder Management
Programming Languages
1 454 (14.91%) SQL
2 121 (3.97%) Java
3 89 (2.92%) PowerShell
4 86 (2.82%) Perl
5 59 (1.94%) Python
6 39 (1.28%) Shell Script
6 39 (1.28%) PL/SQL
7 38 (1.25%) C
8 34 (1.12%) C#
9 33 (1.08%) PHP
10 31 (1.02%) JCL
11 25 (0.82%) Bash Shell
12 24 (0.79%) JavaScript
13 17 (0.56%) C++
14 15 (0.49%) Ruby
15 14 (0.46%) T-SQL
16 12 (0.39%) COBOL
17 11 (0.36%) VBScript
18 10 (0.33%) Korn
19 9 (0.30%) VB
Qualifications
1 273 (8.97%) Degree
2 262 (8.60%) ITIL Certification
3 256 (8.41%) Security Cleared
4 250 (8.21%) Cisco Certification
5 167 (5.48%) CCNA
6 165 (5.42%) SC Cleared
7 163 (5.35%) Microsoft Certification
8 160 (5.25%) CCNP
9 148 (4.86%) CISSP
10 99 (3.25%) MCP
10 99 (3.25%) MCSE
11 86 (2.82%) CISM
12 62 (2.04%) DV Cleared
13 60 (1.97%) ITIL Foundation Certificate
14 54 (1.77%) CISA
15 47 (1.54%) VMware Certified Professional (VCP)
16 44 (1.44%) CCSP
17 42 (1.38%) MCSA
17 42 (1.38%) PRINCE2 Certification
18 40 (1.31%) CEH
Quality Assurance & Compliance
1 689 (22.63%) SLA
2 164 (5.39%) ISO/IEC 27001
3 101 (3.32%) PCI DSS
4 67 (2.20%) QA
5 36 (1.18%) Sarbanes-Oxley
6 32 (1.05%) COBIT
7 10 (0.33%) ISO/IEC 17799
7 10 (0.33%) ISO 9001
8 6 (0.20%) ISO 9000
9 4 (0.13%) HIPAA
10 3 (0.099%) HL7
11 2 (0.066%) DICOM
12 1 (0.033%) COSO
System Software
1 486 (15.96%) Active Directory
2 364 (11.95%) VMware Infrastructure
3 82 (2.69%) Hyper-V
4 36 (1.18%) XenApp
5 35 (1.15%) vSphere
6 34 (1.12%) Snort
7 32 (1.05%) Time Sharing Option
8 31 (1.02%) XenDesktop
9 30 (0.99%) Job Entry Subsystem
10 27 (0.89%) Terminal Services
11 25 (0.82%) VMware ESX
12 17 (0.56%) VMware ESXi
13 15 (0.49%) Oracle RAC
14 14 (0.46%) VMware Workstation
15 13 (0.43%) ISA Server
15 13 (0.43%) Xen
15 13 (0.43%) UAG
16 11 (0.36%) qmail
16 11 (0.36%) Squid
17 8 (0.26%) Microsoft App-V
Systems Management
1 97 (3.19%) Nagios
2 74 (2.43%) SCCM
3 58 (1.90%) SCOM
4 44 (1.44%) Opsview
5 38 (1.25%) Puppet
6 31 (1.02%) OpenView
7 29 (0.95%) ServiceCenter
8 27 (0.89%) Opscode Chef
9 25 (0.82%) Cisco LMS
10 24 (0.79%) logstash
11 23 (0.76%) McAfee ePO
12 22 (0.72%) Backup Exec
13 18 (0.59%) WSUS
13 18 (0.59%) Cisco Prime
14 17 (0.56%) NetBackup
15 15 (0.49%) Cacti
16 14 (0.46%) Oracle RMAN
16 14 (0.46%) Norton AntiVirus
16 14 (0.46%) Systems Management Server (SMS)
17 12 (0.39%) Nessus
Vendors
1 703 (23.09%) Microsoft
2 504 (16.55%) VMware
3 464 (15.24%) Cisco
4 251 (8.24%) Citrix
5 218 (7.16%) Oracle
6 146 (4.79%) Remedy
7 134 (4.40%) HP
8 117 (3.84%) IBM
9 112 (3.68%) Juniper
10 101 (3.32%) CheckPoint
11 97 (3.19%) F5
12 86 (2.82%) Red Hat
13 76 (2.50%) Apple
14 66 (2.17%) NetApp
15 64 (2.10%) SAP
16 62 (2.04%) EMC
17 59 (1.94%) Splunk
18 56 (1.84%) Computacenter
18 56 (1.84%) McAfee
19 54 (1.77%) Avaya
South West London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Salary: £38000 - £42000 Per Annum Benefits
Posted: 9 hours ago
South East
Vodafone
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: 2 days ago
Havant, Hampshire
Sopra Steria Recruitment
Salary: Up to £61,323 per annum + benefits
Posted: 2 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
South East London
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: + Benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £60000 - £90000 per annum + bonus + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £325 - £375 per day
Posted: 2 days ago
Slough, Berkshire
Telefnica
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + Performance Bonus
Posted: 2 days ago
Ripon, North Yorkshire
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 2 days ago
Birmingham, Warwickshire
NES IT
Salary: Competitive
Posted: 2 days ago
Warrington, Cheshire
NES IT
Salary: Competitive
Posted: 2 days ago
Ipswich, Suffolk
Connectus
Salary: £45000 - £50000 per annum + benefits
Posted: 2 days ago
City, London
Send
Salary: From £60,000 to £65,000 per annum
Posted: 2 days ago
Birmingham, Warwickshire
Nicoll Curtin Technology
Salary: Bonus + Excellent Benefits
Posted: 3 days ago