The first table below looks at the demand for Incident Management skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 228 259 276
Rank change year-on-year
+31 +17
Permanent jobs citing Incident Management 1356 1039 1102
As % of all permanent IT jobs located in England 1.20% 1.00% 0.93%
As % of the Processes & Methodologies category 1.49% 1.26% 1.21%
Number of salaries quoted 993 792 851
Average salary £40,000 £42,000 £37,500
Average salary % change year-on-year
-4.76% +12.00%
90% offered a salary of more than £22,500 £25,000 £21,000
10% offered a salary of more than £64,100 £62,500 £62,500
UK excluding London average salary £37,500 £37,500 £32,500
% change year-on-year
- +15.38%
Processes & Methodologies Category
England
Permanent IT job ads with a match in the
Processes & Methodologies category
90910 82248 90837
As % of all permanent IT jobs located in England 80.44% 79.03% 76.75%
Number of salaries quoted 73759 68320 77731
Average salary £47,500 £46,000 £47,500
Average salary % change year-on-year
+3.26% -3.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £75,000 £70,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Incident Management
UK

Incident Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in England

Incident Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the England region.

Incident Management Salary Trend in England

Incident Management
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Incident Management across the England region over the 3 months to 18 April 2014.

Incident Management Salary Histogram in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -1 493 £47,500 -5.00% 54
South East +18 325 £33,500 -10.66% 21
Yorkshire +60 129 £45,000 +91.48% 18
East of England -3 109 £40,000 - 7
North West +19 105 £32,500 -10.34% 19
West Midlands +13 68 £47,500 -6.86% 12
South West +13 66 £31,000 -17.33% 7
East Midlands -6 55 £39,000 -2.50% 5
North East -13 4 £26,500 -29.33% 1
Incident Management
UK

Incident Management
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 1279 (51.82%) ITIL
2 799 (32.37%) Windows
3 644 (26.09%) Finance
4 632 (25.61%) Problem Management
5 527 (21.35%) SLA
6 523 (21.19%) Microsoft
7 498 (20.18%) Service Management
8 484 (19.61%) Service Delivery
9 438 (17.75%) Change Management
10 435 (17.63%) Active Directory
11 404 (16.37%) Cisco
12 391 (15.84%) Linux
13 345 (13.98%) SQL
14 335 (13.57%) MS Excel
15 293 (11.87%) MS Office
16 268 (10.86%) UNIX
16 268 (10.86%) Firewall
17 255 (10.33%) Banking
18 253 (10.25%) ITIL Certification
18 253 (10.25%) Root Cause Analysis
19 242 (9.81%) Oracle
19 242 (9.81%) Project Management
20 227 (9.20%) VMware
21 222 (9.00%) WAN
22 221 (8.95%) Citrix
23 217 (8.79%) Degree
24 199 (8.06%) Management Information System
25 189 (7.66%) TCP/IP
26 187 (7.58%) Cisco Certification
27 184 (7.46%) Windows Server 2003

Incident Management
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT jobs across the England region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 157 (6.36%) MS Exchange
2 75 (3.04%) IIS
3 71 (2.88%) SharePoint
4 69 (2.80%) Apache
5 63 (2.55%) Tomcat
6 53 (2.15%) Exchange Server 2007
7 52 (2.11%) Blackberry Enterprise Server
8 50 (2.03%) WebSphere
9 48 (1.94%) WebLogic
10 41 (1.66%) Lync
11 40 (1.62%) Exchange Server 2010
12 37 (1.50%) IBM Notes
13 32 (1.30%) Exchange Server 2003
14 27 (1.09%) CMS
15 19 (0.77%) Exchange Server 2013
16 15 (0.61%) WebSphere Application Server
17 13 (0.53%) Oracle Workflow
18 10 (0.41%) SharePoint 2010
18 10 (0.41%) WebSphere Transformation Extender
19 9 (0.36%) BizTalk Server
Applications
1 335 (13.57%) MS Excel
2 293 (11.87%) MS Office
3 44 (1.78%) MS Visio
4 29 (1.18%) MS PowerPoint
5 17 (0.69%) MS Project
6 8 (0.32%) Spreadsheet
7 2 (0.081%) Windchill
7 2 (0.081%) AutoCAD
8 1 (0.041%) Photoshop
Business Applications
1 35 (1.42%) Remedy ITSM
2 19 (0.77%) Oracle EBS R12
3 18 (0.73%) Oracle Applications
4 17 (0.69%) Oracle EBS
5 15 (0.61%) Oracle Financials
6 12 (0.49%) assyst
7 11 (0.45%) Oracle 11i
7 11 (0.45%) FastVal
7 11 (0.45%) SunGard APT
8 10 (0.41%) Oracle Payables
8 10 (0.41%) Oracle Receivables
8 10 (0.41%) Oracle General Ledger
9 9 (0.36%) Dynamics CRM
9 9 (0.36%) Maximo
10 8 (0.32%) SAP R/3
10 8 (0.32%) JDE EnterpriseOne
11 4 (0.16%) Oracle Cash Management
11 4 (0.16%) Oracle Assets
11 4 (0.16%) Oracle Internet Expenses
12 3 (0.12%) Retail-J
Cloud Services
1 24 (0.97%) SaaS
2 15 (0.61%) Microsoft Azure
3 8 (0.32%) Office 365
4 7 (0.28%) Amazon AWS
5 4 (0.16%) Google Apps
5 4 (0.16%) Cloud Computing
6 1 (0.041%) Amazon EC2
6 1 (0.041%) IaaS
6 1 (0.041%) Amazon ELB
Communications & Networking
1 268 (10.86%) Firewall
2 222 (9.00%) WAN
3 189 (7.66%) TCP/IP
4 183 (7.41%) LAN
5 155 (6.28%) VoIP
6 148 (6.00%) DNS
7 98 (3.97%) Network Security
8 96 (3.89%) Wireless
8 96 (3.89%) VPN
9 89 (3.61%) Cisco ASA
10 80 (3.24%) Internet
11 79 (3.20%) SAN
12 76 (3.08%) MPLS
13 69 (2.80%) DHCP
14 55 (2.23%) HTTP
15 52 (2.11%) LDAP
16 39 (1.58%) FTP
17 37 (1.50%) Cisco Nexus
17 37 (1.50%) SMTP
18 36 (1.46%) Intrusion Detection
Database & Business Intelligence
1 171 (6.93%) SQL Server
2 94 (3.81%) Oracle Database
3 64 (2.59%) DB2
4 51 (2.07%) MySQL
5 43 (1.74%) Relational Database
6 39 (1.58%) Oracle Database 11g
7 29 (1.18%) Oracle Reports
8 26 (1.05%) SQL Server 2005
9 23 (0.93%) SQL Server Reporting Services
10 20 (0.81%) SQL Server 2012
10 20 (0.81%) RDBMS
11 18 (0.73%) SQL Server Integration Services
12 17 (0.69%) SQL Server 2008
13 12 (0.49%) NoSQL
13 12 (0.49%) Data Warehouse
14 9 (0.36%) SQL Server Analysis Services
15 8 (0.32%) MS Access
16 6 (0.24%) Oracle Exadata
16 6 (0.24%) Crystal Reports
16 6 (0.24%) IDOL
Development Applications
1 31 (1.26%) JIRA
2 24 (0.97%) Visual Studio
3 23 (0.93%) Team Foundation Server
4 17 (0.69%) Subversion
5 13 (0.53%) Oracle Forms
6 11 (0.45%) Toad
7 9 (0.36%) NUnit
8 6 (0.24%) Jenkins
9 5 (0.20%) Oracle APEX
9 5 (0.20%) Maven
9 5 (0.20%) Cucumber
9 5 (0.20%) Moq
9 5 (0.20%) MSTest
10 4 (0.16%) Hudson
10 4 (0.16%) SpecFlow
10 4 (0.16%) SQL Server Management Studio (SSMS)
10 4 (0.16%) VSS/SourceSafe
11 3 (0.12%) FrontPage
12 2 (0.081%) Git (software)
12 2 (0.081%) Balsamiq Mockups
General
1 644 (26.09%) Finance
2 255 (10.33%) Banking
3 128 (5.19%) Retail
4 105 (4.25%) Telecoms
5 71 (2.88%) Law
6 66 (2.67%) Legal
7 63 (2.55%) Investment Banking
8 48 (1.94%) Advertising
9 44 (1.78%) Financial Institution
10 43 (1.74%) Marketing
11 42 (1.70%) Publishing
12 36 (1.46%) Back Office
13 35 (1.42%) Billing
14 25 (1.01%) Front Office
15 24 (0.97%) Games
16 18 (0.73%) Manufacturing
17 17 (0.69%) German Language
18 10 (0.41%) Automotive
19 7 (0.28%) Spanish Language
20 6 (0.24%) French Language
Job Titles
1 689 (27.92%) Analyst
2 268 (10.86%) Service Manager
3 263 (10.66%) Support Analyst
4 185 (7.50%) Service Analyst
5 161 (6.52%) Team Leader
6 143 (5.79%) Service Desk Analyst
7 140 (5.67%) Support Engineer
8 129 (5.23%) Incident Manager
9 117 (4.74%) Delivery Manager
10 113 (4.58%) Applications Support
11 108 (4.38%) Services Delivery Manager
12 89 (3.61%) Administrator
13 82 (3.32%) 1st Line Support
14 77 (3.12%) Security Analyst
15 75 (3.04%) DBA
16 74 (3.00%) Consultant
17 69 (2.80%) Applications Support Analyst
17 69 (2.80%) Network Engineer
18 67 (2.71%) Service Desk Manager
19 56 (2.27%) Problem Manager
Libraries, Frameworks & Software Standards
1 76 (3.08%) .NET
2 64 (2.59%) Web Services
3 55 (2.23%) HTML
4 49 (1.99%) XML
5 47 (1.90%) ASP.NET
6 35 (1.42%) Middleware
7 32 (1.30%) J2EE
8 31 (1.26%) jQuery
9 28 (1.13%) WCF
10 21 (0.85%) .NET Framework
11 19 (0.77%) Ajax
11 19 (0.77%) CSS
12 18 (0.73%) XSLT
12 18 (0.73%) SAP Basis
13 17 (0.69%) WebSphere MQ
14 16 (0.65%) ASP.NET MVC
15 15 (0.61%) WPF
15 15 (0.61%) JMS
15 15 (0.61%) COM
16 14 (0.57%) Apache Axis
Miscellaneous
1 199 (8.06%) Management Information System
2 96 (3.89%) Blackberry
3 79 (3.20%) Clustering
4 74 (3.00%) Computer Science
5 36 (1.46%) EPoS
6 34 (1.38%) Mainframe
7 30 (1.22%) Statistics
8 29 (1.18%) Replication
9 28 (1.13%) Foreign Exchange (FX)
10 26 (1.05%) Video Conferencing
11 24 (0.97%) Mathematics
12 23 (0.93%) Fixed Income
13 21 (0.85%) Firmware
14 20 (0.81%) Mobile Payment
15 19 (0.77%) Enterprise Software
16 16 (0.65%) Mobile Banking
17 15 (0.61%) Open Source
18 14 (0.57%) Hedge funds
18 14 (0.57%) CMDB
18 14 (0.57%) Derivative
Operating Systems
1 799 (32.37%) Windows
2 391 (15.84%) Linux
3 268 (10.86%) UNIX
4 184 (7.46%) Windows Server 2003
4 184 (7.46%) Windows Server 2008
5 151 (6.12%) Windows 7
6 123 (4.98%) Solaris
7 111 (4.50%) Windows XP
8 59 (2.39%) AIX
9 56 (2.27%) Windows Server 2012
10 52 (2.11%) Red Hat Enterprise Linux
11 49 (1.99%) SUSE
12 30 (1.22%) Windows 2000
13 24 (0.97%) Mac OS X
13 24 (0.97%) zOS
14 21 (0.85%) Windows 8
15 18 (0.73%) Windows Vista
16 13 (0.53%) Debian
17 12 (0.49%) Apple iOS
17 12 (0.49%) CentOS
Processes & Methodologies
1 1279 (51.82%) ITIL
2 632 (25.61%) Problem Management
3 498 (20.18%) Service Management
4 484 (19.61%) Service Delivery
5 438 (17.75%) Change Management
6 253 (10.25%) Root Cause Analysis
7 242 (9.81%) Project Management
8 141 (5.71%) Stakeholder Management
9 132 (5.35%) Disaster Recovery
10 126 (5.11%) Information Security
11 120 (4.86%) Continuous Improvement
12 112 (4.54%) E-Commerce
13 97 (3.93%) Risk Management
14 96 (3.89%) ITIL V3
15 93 (3.77%) Configuration Management
16 90 (3.65%) ITSM
17 84 (3.40%) Business Continuity
17 84 (3.40%) Change Control
18 83 (3.36%) Release Management
19 72 (2.92%) Capacity Planning
Programming Languages
1 345 (13.98%) SQL
2 136 (5.51%) Java
3 103 (4.17%) Perl
4 79 (3.20%) Shell Script
5 65 (2.63%) PL/SQL
5 65 (2.63%) VB
6 63 (2.55%) JavaScript
7 59 (2.39%) C#
8 43 (1.74%) PowerShell
9 35 (1.42%) VB6
9 35 (1.42%) PHP
10 31 (1.26%) C++
11 28 (1.13%) Python
12 26 (1.05%) Bash Shell
12 26 (1.05%) VB.NET
12 26 (1.05%) VBScript
13 25 (1.01%) C
14 19 (0.77%) AWK
14 19 (0.77%) sed
14 19 (0.77%) Bourne shell
Qualifications
1 253 (10.25%) ITIL Certification
2 217 (8.79%) Degree
3 187 (7.58%) Cisco Certification
4 170 (6.89%) Security Cleared
5 161 (6.52%) Microsoft Certification
6 131 (5.31%) SC Cleared
7 111 (4.50%) CCNA
8 89 (3.61%) CCNP
9 78 (3.16%) MCP
10 75 (3.04%) MCSE
11 60 (2.43%) CISSP
12 49 (1.99%) MCSA
12 49 (1.99%) CCSP
13 46 (1.86%) MCITP
14 34 (1.38%) CCSA
14 34 (1.38%) MCDST
15 28 (1.13%) A+ Certification
16 25 (1.01%) CCSE
16 25 (1.01%) ISEB
17 24 (0.97%) GIAC
Quality Assurance & Compliance
1 527 (21.35%) SLA
2 71 (2.88%) ISO/IEC 27001
3 39 (1.58%) QA
4 30 (1.22%) Sarbanes-Oxley
4 30 (1.22%) ISO 9001
5 24 (0.97%) PCI DSS
6 23 (0.93%) COBIT
7 6 (0.24%) ISO 9000
8 5 (0.20%) ISO/IEC 17799
9 3 (0.12%) Data Quality
10 2 (0.081%) TickIT
10 2 (0.081%) HL7
10 2 (0.081%) JSP 440
11 1 (0.041%) BS25999
11 1 (0.041%) COSO
11 1 (0.041%) BS7799
11 1 (0.041%) GxP
System Software
1 435 (17.63%) Active Directory
2 154 (6.24%) VMware Infrastructure
3 49 (1.99%) VMware ESX
4 42 (1.70%) vSphere
5 40 (1.62%) XenApp
6 38 (1.54%) Hyper-V
7 27 (1.09%) Oracle RMAN
7 27 (1.09%) XenDesktop
8 22 (0.89%) Oracle RAC
9 20 (0.81%) Tivoli Workload Scheduler
10 18 (0.73%) Terminal Services
11 15 (0.61%) OpenSSH
12 14 (0.57%) UAG
13 12 (0.49%) XenServer
13 12 (0.49%) Snort
14 10 (0.41%) NFS
14 10 (0.41%) ISA Server
15 8 (0.32%) Sendmail
15 8 (0.32%) Veritas Volume Manager
15 8 (0.32%) Microsoft App-V
Systems Management
1 50 (2.03%) SCCM
2 41 (1.66%) Tivoli
3 34 (1.38%) Nagios
4 27 (1.09%) SCOM
5 26 (1.05%) Data Guard
6 23 (0.93%) Backup Exec
7 22 (0.89%) HP SIM
8 18 (0.73%) Norton AntiVirus
9 16 (0.65%) Puppet
10 13 (0.53%) Tivoli Monitoring
10 13 (0.53%) OpenView
11 12 (0.49%) Opscode Chef
11 12 (0.49%) WSUS
12 11 (0.45%) Netcool
12 11 (0.45%) Cacti
13 10 (0.41%) Cisco CUCM
13 10 (0.41%) Netcool/OMNIbus
13 10 (0.41%) CA SiteMinder
14 9 (0.36%) NetBackup
15 8 (0.32%) Cisco UCCX
Vendors
1 523 (21.19%) Microsoft
2 404 (16.37%) Cisco
3 242 (9.81%) Oracle
4 227 (9.20%) VMware
5 221 (8.95%) Citrix
6 162 (6.56%) HP
7 157 (6.36%) Remedy
8 120 (4.86%) IBM
9 116 (4.70%) CheckPoint
10 69 (2.80%) SAP
10 69 (2.80%) Symantec
11 67 (2.71%) Juniper
12 63 (2.55%) Dell
13 62 (2.51%) F5
14 61 (2.47%) Red Hat
15 54 (2.19%) BMC
16 48 (1.94%) Sun
16 48 (1.94%) McAfee
17 43 (1.74%) Blue Coat
18 41 (1.66%) Fortinet
York, North Yorkshire
Candour Solutions
Salary: Excellent + Bens
Posted: 22 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: Yesterday
Bournemouth, Dorset
Circle Recruitment
Salary: excellent
Posted: Yesterday
Manchester, Lancashire
Montash
Salary: £40000 - £45000 per annum + Excellent Package
Posted: Yesterday
City, London
McGregor Boyall
Posted: Yesterday
Manchester, Lancashire
JM
Salary: £30000 - £50000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Salary: £35000 - £45000 per annum + Good Benefits Package
Posted: Yesterday
London
ITF Solutions
Salary: £31500 - £35500 per annum + Benefits
Posted: Yesterday
City, London
EasyWebRecruitment.com
Salary: Competitive
Posted: Yesterday
Leicester, Leicestershire
Uniting Ambition
Salary: £40k - 50k per year + benefits
Posted: Yesterday
Manchester, Lancashire
Montash
Salary: £55 - £75 per annum + Excellent Package
Posted: Yesterday
London
LloydsTSB for Lloyds Banking Group
Posted: 2 days ago
London
Anderson Lamb
Salary: From £70,000 to £85,000 per annum Plus a large benefits package
Posted: 2 days ago
City, London
Joseph Harry Ltd
Salary: £60000 - £80000 per annum + + 10% Pension + Bonus
Posted: 2 days ago
South East London
Lloyds Banking Group
Salary: £33150 - £47335 per annum + Exc.Bens
Posted: 2 days ago
London
ITF Solutions
Salary: £45000 - £48500 per annum
Posted: 2 days ago
Durham, County Durham
Atos
Salary: excellent benefits
Posted: 2 days ago
Dorset
Vadis People
Salary: £40000 to £45000 per annum - on call allowance + homeworking + 25 day
Posted: 2 days ago
South West London
Computer People
Salary: £28000.00 - £34000.00 per annum
Posted: 2 days ago
Barlborough, Derbyshire
Hays Plc - Greencore Group
Salary: Excellent salary inc bonus and car
Posted: 2 days ago