The table below looks at the statistics for the Software Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Software Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Software Support Analyst
Rank 795 790 817
Rank change year-on-year
-5 +27
Permanent jobs requiring a Software Support Analyst 74 64 64
As % of all permanent IT jobs located in England 0.068% 0.063% 0.058%
As % of the Job Titles category 0.072% 0.067% 0.061%
Number of salaries quoted 68 64 59
Average salary £27,500 £32,500 £30,000
Average salary % change year-on-year
-15.38% +8.33%
90% offered a salary of more than £21,000 £21,500 £21,600
10% offered a salary of more than £32,500 £48,500 £38,000
UK excluding London average salary £27,500 £26,875 £26,500
% change year-on-year
+2.32% +1.41%
Software Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103240 95834 105354
As % of all permanent IT jobs located in England 94.38% 94.23% 95.26%
Number of salaries quoted 84283 80255 90787
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Software Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Software Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Software Support Analyst Jobs Demand Trend in England

Software Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst across the England region.

Software Support Analyst Salary Trend in England

Software Support Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Software Support Analyst across the England region over the 3 months to 22 August 2014.

Software Support Analyst Salary Histogram in England

Software Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Software Support Analyst within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -13 26 £29,000 -3.33% 3
London -9 17 £24,500 -30.00% 3
Yorkshire -28 14 £22,500 -10.00% 1
East Midlands -2 10 £32,500 +44.44%
West Midlands +1 9 £32,500 -
North West -19 5 £20,000 -6.97%
East of England -4 3 £24,000 -33.79% 1
South West -17 2 £27,500 +19.56% 1
Software Support Analyst
UK

Software Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT jobs across the England region that cited Software Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title.

1 77 (58.78%) SQL
2 39 (29.77%) SQL Server
3 37 (28.24%) Degree
4 28 (21.37%) .NET
4 28 (21.37%) Java
4 28 (21.37%) Windows
5 25 (19.08%) Microsoft
6 24 (18.32%) Linux
7 21 (16.03%) Oracle
8 20 (15.27%) Finance
9 19 (14.50%) Computer Science
10 18 (13.74%) C#
11 17 (12.98%) HTML
11 17 (12.98%) JavaScript
11 17 (12.98%) Apache
11 17 (12.98%) MS Excel
12 15 (11.45%) Tomcat
12 15 (11.45%) MS Office
13 14 (10.69%) CSS
13 14 (10.69%) PHP
14 13 (9.92%) J2EE
14 13 (9.92%) Struts
14 13 (9.92%) Sun
14 13 (9.92%) Sun Certification
14 13 (9.92%) Agile Software Development
14 13 (9.92%) OCPJP
14 13 (9.92%) OCMJD
14 13 (9.92%) Hibernate
14 13 (9.92%) Spring
14 13 (9.92%) Software Engineering

Software Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT jobs across the England region that cited Software Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (12.98%) Apache
2 15 (11.45%) Tomcat
3 11 (8.40%) IIS
4 7 (5.34%) SharePoint
5 3 (2.29%) CMS
6 2 (1.53%) WordPress
6 2 (1.53%) Kentico
6 2 (1.53%) Drupal
6 2 (1.53%) DNN
6 2 (1.53%) Joomla!
7 1 (0.76%) WorkSite
7 1 (0.76%) GlassFish
Applications
1 17 (12.98%) MS Excel
2 15 (11.45%) MS Office
Cloud Services
1 11 (8.40%) SaaS
Communications & Networking
1 2 (1.53%) Internet
1 2 (1.53%) LAN
1 2 (1.53%) WAN
1 2 (1.53%) TCP/IP
2 1 (0.76%) HTTPS
2 1 (0.76%) DNS
2 1 (0.76%) FTP
2 1 (0.76%) HTTP
2 1 (0.76%) IP Telephony
Database & Business Intelligence
1 39 (29.77%) SQL Server
2 8 (6.11%) MySQL
2 8 (6.11%) Crystal Reports
3 7 (5.34%) SQL Server Reporting Services
4 5 (3.82%) SQL Server 2008
5 4 (3.05%) SQL Server 2005
6 3 (2.29%) SQL Server Integration Services
7 2 (1.53%) Relational Database
8 1 (0.76%) OLAP
8 1 (0.76%) Oracle Database 10g
8 1 (0.76%) Oracle Reports
8 1 (0.76%) SQL Server 2000
8 1 (0.76%) PostgreSQL
8 1 (0.76%) Oracle OLAP
8 1 (0.76%) Oracle Database 11g
8 1 (0.76%) Oracle Database
8 1 (0.76%) SQL Server Analysis Services
Development Applications
1 4 (3.05%) Toad
2 2 (1.53%) Team Foundation Server
2 2 (1.53%) SQL Server Management Studio (SSMS)
2 2 (1.53%) Subversion
2 2 (1.53%) VSS/SourceSafe
3 1 (0.76%) Visual Studio
3 1 (0.76%) Git (software)
General
1 20 (15.27%) Finance
2 6 (4.58%) Legal
3 5 (3.82%) Retail
4 4 (3.05%) Telecoms
5 2 (1.53%) Banking
5 2 (1.53%) Games
5 2 (1.53%) Publishing
6 1 (0.76%) Back Office
Libraries, Frameworks & Software Standards
1 28 (21.37%) .NET
2 17 (12.98%) HTML
3 14 (10.69%) CSS
4 13 (9.92%) J2EE
4 13 (9.92%) Struts
4 13 (9.92%) Hibernate
4 13 (9.92%) Spring
5 12 (9.16%) ASP.NET
6 11 (8.40%) XML
7 4 (3.05%) jQuery
8 3 (2.29%) Web Services
8 3 (2.29%) Flash
9 2 (1.53%) Oracle Fusion
9 2 (1.53%) CSS3
9 2 (1.53%) HTML5
9 2 (1.53%) Windows SharePoint Services
9 2 (1.53%) Silverlight
9 2 (1.53%) Sass
9 2 (1.53%) Middleware
9 2 (1.53%) XSLT
Miscellaneous
1 19 (14.50%) Computer Science
2 5 (3.82%) Client/Server
3 4 (3.05%) Mobile App
4 2 (1.53%) Mathematics
5 1 (0.76%) EPoS
5 1 (0.76%) Physics
5 1 (0.76%) Chemistry
5 1 (0.76%) Biology
5 1 (0.76%) Data Integration
Operating Systems
1 28 (21.37%) Windows
2 24 (18.32%) Linux
3 10 (7.63%) Windows Server 2008
4 8 (6.11%) Windows Server 2003
5 7 (5.34%) Windows XP
5 7 (5.34%) Windows 7
6 5 (3.82%) Windows Server 2012
7 3 (2.29%) UNIX
8 1 (0.76%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (9.92%) Agile Software Development
1 13 (9.92%) Software Engineering
2 12 (9.16%) E-Commerce
2 12 (9.16%) ITIL
3 9 (6.87%) Project Management
4 7 (5.34%) CRM
5 6 (4.58%) ITSM
6 5 (3.82%) Data Analysis
7 4 (3.05%) Time Management
7 4 (3.05%) Web Development
7 4 (3.05%) Content Management
7 4 (3.05%) Service Delivery
8 3 (2.29%) Service Management
8 3 (2.29%) SEO
9 2 (1.53%) Test Scripting
9 2 (1.53%) Analytics
9 2 (1.53%) Capacity Planning
9 2 (1.53%) WFM
9 2 (1.53%) Web Analytics
9 2 (1.53%) Server Monitoring
Programming Languages
1 77 (58.78%) SQL
2 28 (21.37%) Java
3 18 (13.74%) C#
4 17 (12.98%) JavaScript
5 14 (10.69%) PHP
6 9 (6.87%) T-SQL
7 6 (4.58%) C++
8 5 (3.82%) VB
8 5 (3.82%) VB.NET
9 4 (3.05%) PL/SQL
10 3 (2.29%) C
11 2 (1.53%) XQuery
12 1 (0.76%) FoxPro (VFP)
12 1 (0.76%) Ruby
Qualifications
1 37 (28.24%) Degree
2 13 (9.92%) Sun Certification
2 13 (9.92%) OCPJP
2 13 (9.92%) OCMJD
3 7 (5.34%) Security Cleared
4 3 (2.29%) CIPFA
5 2 (1.53%) ITIL Certification
6 1 (0.76%) HNC
6 1 (0.76%) HND
6 1 (0.76%) Microsoft Certification
6 1 (0.76%) MCSE
6 1 (0.76%) MCDST
Quality Assurance & Compliance
1 9 (6.87%) ISO 9001
2 3 (2.29%) SLA
3 2 (1.53%) ISO/IEC 27001
3 2 (1.53%) QA
System Software
1 1 (0.76%) VMware Infrastructure
Vendors
1 25 (19.08%) Microsoft
2 21 (16.03%) Oracle
3 13 (9.92%) Sun
4 4 (3.05%) Trapeze
5 3 (2.29%) Business Objects
5 3 (2.29%) Sage
5 3 (2.29%) VMware
6 2 (1.53%) Ektron
6 2 (1.53%) Google
6 2 (1.53%) Adobe
6 2 (1.53%) Citrix
7 1 (0.76%) Pegasus
7 1 (0.76%) Red Hat
7 1 (0.76%) Nintex
7 1 (0.76%) ServiceNow
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