The first table below looks at the demand for the Software Support Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Software Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Software Support Analyst
Rank 794 815 783
Rank change year-on-year
+21 -32
Permanent jobs requiring a Software Support Analyst 47 51 67
As % of all permanent IT jobs located in England 0.046% 0.045% 0.057%
As % of the Job Titles category 0.049% 0.047% 0.060%
Number of salaries quoted 44 47 54
Average salary £22,500 £27,500 £27,500
Average salary % change year-on-year
-18.18% -
90% offered a salary of more than £20,500 £22,500 £19,800
10% offered a salary of more than £39,000 £34,500 £35,000
UK excluding London average salary £22,500 £27,500 £27,500
% change year-on-year
-18.18% -
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95490 107493 111049
As % of all permanent IT jobs located in England 94.41% 94.82% 94.26%
Number of salaries quoted 80297 92843 94497
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,925 £27,500 £26,250
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Software Support Analyst
UK

Software Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Software Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Software Support Analyst Jobs Demand Trend

Software Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Software Support Analyst across the England region.

England Software Support Analyst Salary Trend

Software Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Software Support Analyst across the England region over the 3 months to 24 May 2013.

England Software Support Analyst Salary Histogram

Software Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Software Support Analyst within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South East -1 13 £22,500 -25.00%
London +62 11 £30,500 -
East of England +12 11 £21,500 -2.27%
West Midlands -33 4 £27,000 -10.00%
Yorkshire +2 3 £28,000 +3.70%
East Midlands -5 3 £20,500 -36.92%
North West +1 2 £28,300 +13.20%
Software Support Analyst
UK

Software Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the England region that cited Software Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title.

1 64 (58.72%) SQL
2 45 (41.28%) Windows
3 37 (33.94%) Microsoft
4 34 (31.19%) SQL Server
5 30 (27.52%) MS Excel
6 25 (22.94%) Oracle
7 23 (21.10%) Finance
7 23 (21.10%) Degree
8 22 (20.18%) .NET
9 21 (19.27%) IIS
9 21 (19.27%) SLA
10 20 (18.35%) ITIL
11 19 (17.43%) Internet
12 16 (14.68%) Enterprise Software
13 15 (13.76%) UNIX
14 14 (12.84%) ASP.NET
15 13 (11.93%) Windows XP
15 13 (11.93%) Windows Vista
16 12 (11.01%) Windows 2000
16 12 (11.01%) CRM
16 12 (11.01%) XML
17 11 (10.09%) T-SQL
17 11 (10.09%) C#
17 11 (10.09%) HTML
17 11 (10.09%) Java
17 11 (10.09%) Linux
18 10 (9.174%) Active Directory
19 9 (8.257%) JavaScript
19 9 (8.257%) VB.NET
19 9 (8.257%) Crystal Reports

Software Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the England region that cited Software Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Software Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 22 (20.18%) .NET
2 14 (12.84%) ASP.NET
3 12 (11.01%) XML
4 11 (10.09%) HTML
5 8 (7.339%) Ajax
6 7 (6.422%) CSS
7 6 (5.505%) ASP.NET MVC
7 6 (5.505%) WCF
7 6 (5.505%) jQuery
7 6 (5.505%) XSLT
8 3 (2.752%) Spring
9 2 (1.835%) Apache Flex
9 2 (1.835%) Oracle Streams
9 2 (1.835%) WebSphere
9 2 (1.835%) Hibernate
9 2 (1.835%) Web Services
9 2 (1.835%) SOAP
9 2 (1.835%) J2EE
10 1 (0.917%) Struts
10 1 (0.917%) Middleware
Application Platforms
1 21 (19.27%) IIS
2 4 (3.670%) SharePoint
3 3 (2.752%) WebLogic
4 2 (1.835%) ColdFusion
5 1 (0.917%) Apache
5 1 (0.917%) Tomcat
5 1 (0.917%) WebLogic Portal
5 1 (0.917%) SharePoint 2010
5 1 (0.917%) Lync
5 1 (0.917%) SharePoint 2013
5 1 (0.917%) JCAPS
5 1 (0.917%) Confluence
Applications
1 30 (27.52%) MS Excel
2 7 (6.422%) MS Office
3 3 (2.752%) MS PowerPoint
4 2 (1.835%) MS Project
Business Applications
1 2 (1.835%) Dynamics CRM
2 1 (0.917%) Agresso
2 1 (0.917%) Beauchamp
2 1 (0.917%) Taleo
Communications & Networking
1 19 (17.43%) Internet
2 5 (4.587%) Broadband
3 2 (1.835%) Kerberos
4 1 (0.917%) TCP/IP
Database & Business Intelligence
1 34 (31.19%) SQL Server
2 9 (8.257%) Crystal Reports
3 6 (5.505%) MySQL
4 5 (4.587%) RDBMS
4 5 (4.587%) Oracle 8/8i
4 5 (4.587%) SQL Server 2008
5 3 (2.752%) Oracle Reports
5 3 (2.752%) Oracle 10g
5 3 (2.752%) SQL Server 2005
5 3 (2.752%) SQL Server Reporting Services
5 3 (2.752%) SQL Server Integration Services
6 2 (1.835%) Oracle 11g
6 2 (1.835%) SQL Server 2000
6 2 (1.835%) DB2
7 1 (0.917%) Informix
7 1 (0.917%) DataStage
7 1 (0.917%) IBM InfoSphere
7 1 (0.917%) Big Data
7 1 (0.917%) Microsoft Analysis Services
7 1 (0.917%) SQL Server Analysis Services
Development Applications
1 6 (5.505%) Team Foundation Server
1 6 (5.505%) WinDbg
1 6 (5.505%) Visual Studio
2 3 (2.752%) Subversion
3 2 (1.835%) FogBugz
4 1 (0.917%) JUnit
4 1 (0.917%) PowerBuilder
4 1 (0.917%) Maven
4 1 (0.917%) JIRA
General
1 23 (21.10%) Finance
2 5 (4.587%) Telecoms
3 2 (1.835%) Automotive
3 2 (1.835%) Law
3 2 (1.835%) Legal
3 2 (1.835%) Pharmaceutical
4 1 (0.917%) Financial Institution
4 1 (0.917%) Manufacturing
4 1 (0.917%) Electronics
4 1 (0.917%) Military
4 1 (0.917%) Banking
4 1 (0.917%) Retail
4 1 (0.917%) Aerospace
4 1 (0.917%) Marketing
Miscellaneous
1 16 (14.68%) Enterprise Software
2 6 (5.505%) Computer Science
3 5 (4.587%) Derivative
4 3 (2.752%) Replication
5 2 (1.835%) NHS
6 1 (0.917%) Mainframe
6 1 (0.917%) Management Information System
6 1 (0.917%) E-Learning
6 1 (0.917%) Hedge funds
6 1 (0.917%) Open Source
6 1 (0.917%) SaaS
6 1 (0.917%) Data Integration
6 1 (0.917%) Mathematics
6 1 (0.917%) Credit Risk
Operating Systems
1 45 (41.28%) Windows
2 15 (13.76%) UNIX
3 13 (11.93%) Windows XP
3 13 (11.93%) Windows Vista
4 12 (11.01%) Windows 2000
5 11 (10.09%) Linux
6 5 (4.587%) Windows Server 2003
7 4 (3.670%) Windows Server 2008
8 2 (1.835%) Windows 7
8 2 (1.835%) Windows 8
9 1 (0.917%) Apple iOS
9 1 (0.917%) Windows Phone 8
9 1 (0.917%) Windows Phone
9 1 (0.917%) Android
9 1 (0.917%) Windows Mobile
Processes & Methodologies
1 20 (18.35%) ITIL
2 12 (11.01%) CRM
3 7 (6.422%) OO
3 7 (6.422%) Root Cause Analysis
4 6 (5.505%) Capacity Management
4 6 (5.505%) Software Deployment
4 6 (5.505%) Unit Testing
4 6 (5.505%) E-Commerce
4 6 (5.505%) MVC
5 5 (4.587%) Project Management
6 4 (3.670%) Time Management
6 4 (3.670%) Software Testing
7 3 (2.752%) Business Intelligence
7 3 (2.752%) Software Engineering
7 3 (2.752%) Incident Management
8 2 (1.835%) Logistics
8 2 (1.835%) Data Analysis
8 2 (1.835%) Agile Software Development
8 2 (1.835%) Continuous Improvement
8 2 (1.835%) Service Delivery
Programming Languages
1 64 (58.72%) SQL
2 11 (10.09%) T-SQL
2 11 (10.09%) C#
2 11 (10.09%) Java
3 9 (8.257%) JavaScript
3 9 (8.257%) VB.NET
4 7 (6.422%) PHP
5 5 (4.587%) C++
5 5 (4.587%) VB
6 4 (3.670%) PL/SQL
7 1 (0.917%) C
7 1 (0.917%) RPG
7 1 (0.917%) Shell Script
Qualifications
1 23 (21.10%) Degree
2 4 (3.670%) HND
3 2 (1.835%) ITIL Certification
4 1 (0.917%) MCP
4 1 (0.917%) MCSD
4 1 (0.917%) CCNA
4 1 (0.917%) Cisco Certification
4 1 (0.917%) Microsoft Certification
4 1 (0.917%) Sun Certification
4 1 (0.917%) SC Cleared
4 1 (0.917%) Security Cleared
4 1 (0.917%) SCJP
4 1 (0.917%) SCJD
4 1 (0.917%) MCTS
4 1 (0.917%) SCJA
Quality Assurance & Compliance
1 21 (19.27%) SLA
2 3 (2.752%) ISO 9000
2 3 (2.752%) QA
3 1 (0.917%) Data Quality
System Software
1 10 (9.174%) Active Directory
Vendors
1 37 (33.94%) Microsoft
2 25 (22.94%) Oracle
3 8 (7.339%) Business Objects
4 3 (2.752%) Citrix
5 2 (1.835%) Ab Initio
5 2 (1.835%) Adobe
5 2 (1.835%) TIBCO
5 2 (1.835%) JBoss
5 2 (1.835%) Cognos
5 2 (1.835%) Sybase
6 1 (0.917%) Siebel
6 1 (0.917%) Cisco
6 1 (0.917%) IBM
6 1 (0.917%) Primavera
6 1 (0.917%) Vitria
6 1 (0.917%) Ascential
6 1 (0.917%) Informatica
6 1 (0.917%) MicroStrategy
6 1 (0.917%) ILOG
6 1 (0.917%) Sage
Leeds, West Yorkshire
You will be part of a pragmatic Software Support operation utilising SQL and SQL Server / Oracle Databases to provide a high level of software support to clients. You...
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 22 May 2013
London
Client companies are inclusive of some of the world's biggest brands across E-commerce and Financial services.The position is working within the Application Support Team supporting...
Fulcrum Telecom
Salary: £25000 - £28000 per annum
Posted: 1 May 2013
Manchester, Cheshire, Lancashire, Merseyside,...
Working to agreed SLA's, you will also be involved with the development of statistical reports, pro-actively analysing problem areas, testing resolved solutions and also recommending/ implementing...
Actis Recruitment Ltd
Salary: to £30,000 + bonus + bens
Posted: 14 May 2013
Manchester, Lancashire
Data Protection administration... You will have gained at least 12 months experience in a client facing software support role, with experience of MS Office (Excel), Windows and ideally...
Actis Recruitment.
Salary: From £22,000 to £30,000 per annum + bonus + bens
Posted: 22 May 2013
Southampton, Hampshire
You will have experience with SQL Scripting across a SQL Server or Oracle Database platform whilst also having a knowledge of Windows Operating Systems and Unix or Linux.
Redrock Consulting Ltd
Salary: £32000 - £40000 per annum + Excellent Benefits
Posted: 20 May 2013
Southampton, South East
Technical skills required: - 3+ years experience in a commercial software environment - Experience in configuration and deployment of software - Knowledge of databases, SQL, SQL queries - Experience with SQL Server (...
Progressive Recruitment
Salary: £30000 - £35000 per annum + Healthcare, Life Assurance, Pension
Posted: 15 May 2013
City of London
Technically, you will be using some cutting-edge versions of .NET and latest Agile methodologies... It will also be extremely useful to have SQL Server and a background...
Huxley Associates
Salary: £30000 - £45000 per annum + Excellent Bonus and Benefits
Posted: 15 May 2013
Woking, Surrey
Broad content of Role: As a Software Support Analyst, based within the Service Delivery division of the business, you will be responsible for supporting the entire Hosted and...
Fidessa
Salary: Competitive salary
Posted: 2 May 2013
Hungerford, Berkshire
Ideally Knowledge of ERP and Database or CRM systems/bespoke products... Experience of the following is preferred, ERP, supply chain distribution, Either SAP or Sage or Oracle or...
Xperian Recruitment Limited
Salary: From £22,000 to £24,000 per annum + 7% Pension + 8% Bonus + Bupa + Lif
Posted: 21 May 2013
Haslemere, Surrey
Previous experience in a Support Analyst role - An eagerness to learn and to move into software development - Knowledge of or commercial experience of .NET, JavaScript, HTML, CSS and...
Coal IT Services
Salary: From £20,000 to £25,000 per annum + Package + Career Progression
Posted: 21 May 2013
Princes Risborough, Buckinghamshire
This will be achieved by identifying requirements, writing functional specifications, communicating with the developers, assisting with project management, testing features and assisting with the release management. Working in...
Ashdown IT
Salary: £25000 per annum
Posted: 20 May 2013