The first table below looks at the demand for the Technical Support Specialist role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Technical Support Specialist
Rank 810 824 793
Rank change year-on-year
+14 -31
Permanent jobs requiring a Technical Support Specialist 30 48 45
As % of all permanent IT jobs located in England 0.029% 0.042% 0.039%
As % of the Job Titles category 0.031% 0.044% 0.041%
Number of salaries quoted 23 44 41
Average salary £37,000 £30,000 £31,000
Average salary % change year-on-year
+23.33% -3.22%
90% offered a salary of more than £27,800 £22,500 £24,000
10% offered a salary of more than £44,500 £49,250 £40,500
UK excluding London average salary £37,000 £33,500 £31,000
% change year-on-year
+10.44% +8.06%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
96074 109197 109157
As % of all permanent IT jobs located in England 94.44% 94.79% 94.29%
Number of salaries quoted 80838 94319 92814
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Specialist
UK

Technical Support Specialist
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Specialist across the England region as a proportion of the total demand within the Job Titles category.

England Technical Support Specialist Jobs Demand Trend

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist across the England region.

England Technical Support Specialist Salary Trend

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist across the England region over the 3 months to 22 May 2013.

England Technical Support Specialist Salary Histogram

Technical Support Specialist
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the England region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
South East +8 15 £37,500 -8.53%
East of England +14 6 £29,000 +20.83%
London +38 4 £44,250 +88.29%
Midlands - 3 £37,500 -
East Midlands +2 1 £26,500 -11.66%
Yorkshire -9 1 - -
Technical Support Specialist
UK

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the England region that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 65 (78.31%) Windows
2 33 (39.76%) Solaris
3 32 (38.55%) Linux
4 30 (36.14%) UNIX
5 29 (34.94%) Microsoft
6 28 (33.73%) Cisco
7 24 (28.92%) SAN
8 22 (26.51%) VMware
8 22 (26.51%) Oracle
9 21 (25.30%) AIX
9 21 (25.30%) HPUX
10 19 (22.89%) ITIL
10 19 (22.89%) MS Excel
11 18 (21.69%) EMC
12 17 (20.48%) MCITP
12 17 (20.48%) Finance
13 16 (19.28%) Windows Server 2003
13 16 (19.28%) Active Directory
14 15 (18.07%) SQL
15 14 (16.87%) Citrix
15 14 (16.87%) IBM
15 14 (16.87%) Windows XP
15 14 (16.87%) MCTS
16 13 (15.66%) Clustering
16 13 (15.66%) Veritas
17 12 (14.46%) Telecoms
18 11 (13.25%) Service Delivery
18 11 (13.25%) ITIL Certification
18 11 (13.25%) Microsoft Certification
18 11 (13.25%) MS Exchange

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the England region that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Development
1 8 (9.639%) XML
2 7 (8.434%) HTML
2 7 (8.434%) .NET
3 5 (6.024%) Web Services
3 5 (6.024%) CSS
3 5 (6.024%) ASP.NET
4 3 (3.614%) Velocity
4 3 (3.614%) J2EE
5 2 (2.410%) JSP
5 2 (2.410%) Memcached
6 1 (1.205%) REST
6 1 (1.205%) SOAP
6 1 (1.205%) ASP
6 1 (1.205%) COM
6 1 (1.205%) JMS
6 1 (1.205%) XHTML
6 1 (1.205%) WebSphere
6 1 (1.205%) JSF
Application Platforms
1 11 (13.25%) MS Exchange
1 11 (13.25%) WebLogic
2 10 (12.05%) Exchange Server 2010
3 7 (8.434%) Exchange Server 2003
3 7 (8.434%) IIS
4 6 (7.229%) Tomcat
4 6 (7.229%) Exchange Server 2007
5 3 (3.614%) Windows Azure
5 3 (3.614%) Amazon AWS
5 3 (3.614%) Apache
6 2 (2.410%) Escenic
7 1 (1.205%) WebSphere Application Server
7 1 (1.205%) Blackberry Enterprise Server
7 1 (1.205%) Live Communications Server
Applications
1 19 (22.89%) MS Excel
2 11 (13.25%) MS Office
3 3 (3.614%) Office 365
Business Applications
1 2 (2.410%) SunGard AvantGard
2 1 (1.205%) Dynamics CRM
2 1 (1.205%) Pivotal CRM
Communications & Networking
1 24 (28.92%) SAN
2 7 (8.434%) TCP/IP
3 5 (6.024%) Internet
3 5 (6.024%) Firewall
4 3 (3.614%) LAN
4 3 (3.614%) WAN
4 3 (3.614%) DNS
5 2 (2.410%) HTTP
5 2 (2.410%) VoIP
5 2 (2.410%) FWSM
5 2 (2.410%) Cisco ASA
6 1 (1.205%) LDAP
6 1 (1.205%) IP Telephony
Database & Business Intelligence
1 9 (10.84%) SQL Server
2 4 (4.819%) MySQL
3 3 (3.614%) DB2
4 2 (2.410%) DB2 UDB
4 2 (2.410%) RDBMS
Development Applications
1 4 (4.819%) Visual Studio
1 4 (4.819%) Team Foundation Server
General
1 17 (20.48%) Finance
2 12 (14.46%) Telecoms
3 10 (12.05%) Retail
4 6 (7.229%) French Language
5 4 (4.819%) Advertising
6 3 (3.614%) German Language
7 1 (1.205%) Italian Language
7 1 (1.205%) Spanish Language
7 1 (1.205%) Dutch Language
Miscellaneous
1 13 (15.66%) Clustering
2 7 (8.434%) Replication
3 4 (4.819%) Computer Science
4 2 (2.410%) Data Integration
5 1 (1.205%) SaaS
5 1 (1.205%) Blackberry
Operating Systems
1 65 (78.31%) Windows
2 33 (39.76%) Solaris
3 32 (38.55%) Linux
4 30 (36.14%) UNIX
5 21 (25.30%) AIX
5 21 (25.30%) HPUX
6 16 (19.28%) Windows Server 2003
7 14 (16.87%) Windows XP
8 10 (12.05%) Red Hat Enterprise Linux
9 8 (9.639%) SUSE
10 5 (6.024%) Windows Server 2008
11 3 (3.614%) Windows NT
11 3 (3.614%) Windows Vista
12 1 (1.205%) Windows 2000 Server
Processes & Methodologies
1 19 (22.89%) ITIL
2 11 (13.25%) Service Delivery
3 10 (12.05%) Time Management
4 9 (10.84%) Disaster Recovery
5 7 (8.434%) Problem Management
6 3 (3.614%) CRM
6 3 (3.614%) Requirements Management
6 3 (3.614%) Asset Management
7 2 (2.410%) Change Management
7 2 (2.410%) Business Intelligence
7 2 (2.410%) OOP
7 2 (2.410%) Capacity Management
7 2 (2.410%) Capacity Planning
7 2 (2.410%) Investment Management
7 2 (2.410%) Performance Management
8 1 (1.205%) Wealth Management
8 1 (1.205%) High Availability
8 1 (1.205%) Root Cause Analysis
8 1 (1.205%) SOA
8 1 (1.205%) E-Commerce
Programming Languages
1 15 (18.07%) SQL
2 7 (8.434%) Java
2 7 (8.434%) JavaScript
3 5 (6.024%) C#
4 1 (1.205%) VB
4 1 (1.205%) VB.NET
4 1 (1.205%) VBA
4 1 (1.205%) VB6
Qualifications
1 17 (20.48%) MCITP
2 14 (16.87%) MCTS
3 11 (13.25%) ITIL Certification
3 11 (13.25%) Microsoft Certification
4 10 (12.05%) Security Cleared
5 8 (9.639%) MCP
5 8 (9.639%) MCSE
5 8 (9.639%) Degree
6 6 (7.229%) SC Cleared
7 4 (4.819%) DV Cleared
8 3 (3.614%) MCDST
8 3 (3.614%) MCSA
8 3 (3.614%) CCNA
8 3 (3.614%) Cisco Certification
9 2 (2.410%) RHCE
Quality Assurance & Compliance
1 1 (1.205%) SLA
System Software
1 16 (19.28%) Active Directory
2 3 (3.614%) XenApp
2 3 (3.614%) Forefront TMG
2 3 (3.614%) VMware Infrastructure
3 2 (2.410%) VMware ESX
3 2 (2.410%) Varnish
3 2 (2.410%) vSphere
Systems Management
1 8 (9.639%) SCCM
2 5 (6.024%) NetBackup
3 3 (3.614%) SCOM
4 2 (2.410%) Puppet
Vendors
1 29 (34.94%) Microsoft
2 28 (33.73%) Cisco
3 22 (26.51%) VMware
3 22 (26.51%) Oracle
4 18 (21.69%) EMC
5 14 (16.87%) Citrix
5 14 (16.87%) IBM
6 13 (15.66%) Veritas
7 11 (13.25%) HP
7 11 (13.25%) Dell
7 11 (13.25%) Riverbed
8 10 (12.05%) Fujitsu
8 10 (12.05%) Red Hat
9 7 (8.434%) Hitachi
9 7 (8.434%) Sun
10 3 (3.614%) Sybase
10 3 (3.614%) Intel
11 2 (2.410%) SunGard
11 2 (2.410%) JBoss
12 1 (1.205%) Verint
City of London
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