The table below looks at the statistics for the Technical Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Technical Support Specialist
Rank 837 854 843
Rank change year-on-year
+17 -11
Permanent jobs requiring a Technical Support Specialist 55 42 44
As % of all permanent IT jobs located in the UK 0.051% 0.038% 0.040%
As % of the Job Titles category 0.054% 0.040% 0.043%
Number of salaries quoted 49 26 28
Average salary £32,500 £34,250 £37,000
Average salary % change year-on-year
-5.10% -7.43%
90% offered a salary of more than £20,475 £23,500 £27,200
10% offered a salary of more than £40,000 £48,125 £51,050
UK excluding London average salary £31,125 £30,750 £37,000
% change year-on-year
+1.21% -16.89%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101979 105886 103172
As % of all permanent IT jobs located in the UK 94.77% 94.58% 94.80%
Number of salaries quoted 83486 85576 86253
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Specialist Jobs Demand Trend in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist within the UK.

Technical Support Specialist Salary Trend in the UK

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist over the 3 months to 27 March 2015 within the UK.

Technical Support Specialist Salary Histogram in the UK

Technical Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +24 53 £32,375 -13.66% 2
London +53 34 £33,500 -21.17%
City of London +16 10 £37,500 -11.76%
South East -11 8 £30,000 +13.20% 2
Berkshire +2 6 £19,500 +2.63%
East of England +14 5 £32,500 -
Reading 0 4 £30,000 -
Essex - 3 £20,500 -
North West - 3 £40,000 -
Surrey +5 2 £45,000 -14.28%
Bracknell -6 2 £19,250 +1.31%
Liverpool - 2 £50,000 -
Merseyside - 2 £50,000 -
Scotland +15 1 - - 1
Cambridgeshire +13 1 £32,500 -
Cambridge +12 1 £32,500 -
Edinburgh +7 1 - - 1
Yorkshire 0 1 £22,500 -52.63%
North East - 1 £32,250 -
East Midlands - 1 £25,500 -
South Wales - 1 £35,000 -
Tyne and Wear - 1 £32,250 -
Wales - 1 £35,000 -
Halifax - 1 £22,500 -
Harlow - 1 £38,000 -
Newcastle upon Tyne - 1 £32,250 -
Northampton - 1 £25,500 -
Cardiff - 1 £35,000 -
Crewe - 1 £30,000 -
Cheshire - 1 £30,000 -

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 66 (67.35%) Windows
2 42 (42.86%) VPN
3 35 (35.71%) Microsoft
3 35 (35.71%) Apple iOS
4 34 (34.69%) Apple
5 25 (25.51%) Telecoms
6 23 (23.47%) Android
7 22 (22.45%) Blackberry
7 22 (22.45%) Active Directory
8 20 (20.41%) SQL
9 18 (18.37%) Firewall
10 17 (17.35%) Windows 7
11 16 (16.33%) Windows Server 2008
11 16 (16.33%) Degree
11 16 (16.33%) MS Office
12 15 (15.31%) Finance
12 15 (15.31%) Cisco
13 14 (14.29%) SQL Server
13 14 (14.29%) ITIL
13 14 (14.29%) LAN
13 14 (14.29%) WAN
13 14 (14.29%) VMware
14 13 (13.27%) VMware Infrastructure
15 12 (12.24%) VoIP
15 12 (12.24%) Oracle
16 11 (11.22%) Linux
16 11 (11.22%) MS Excel
16 11 (11.22%) MS Exchange
16 11 (11.22%) Project Management
16 11 (11.22%) Retail

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (11.22%) MS Exchange
2 6 (6.12%) Exchange Server 2010
3 5 (5.10%) WebLogic
4 4 (4.08%) IIS
5 3 (3.06%) Exchange Server 2013
5 3 (3.06%) Exchange Server 2007
5 3 (3.06%) SharePoint
5 3 (3.06%) Lync
6 2 (2.04%) Confluence
6 2 (2.04%) CMS
6 2 (2.04%) Exchange Server 2003
7 1 (1.02%) SharePoint Server
7 1 (1.02%) WebSphere
7 1 (1.02%) Joomla!
7 1 (1.02%) Tomcat
7 1 (1.02%) FileNet
7 1 (1.02%) SharePoint 2010
7 1 (1.02%) SharePoint 2013
Applications
1 16 (16.33%) MS Office
2 11 (11.22%) MS Excel
3 1 (1.02%) MS Visio
3 1 (1.02%) Adobe Illustrator
3 1 (1.02%) InDesign
3 1 (1.02%) Photoshop
Business Applications
1 1 (1.02%) Agresso
Cloud Services
1 5 (5.10%) SaaS
2 2 (2.04%) Google Apps
2 2 (2.04%) Office 365
2 2 (2.04%) Cloud Computing
Communications & Networking
1 42 (42.86%) VPN
2 18 (18.37%) Firewall
3 14 (14.29%) LAN
3 14 (14.29%) WAN
4 12 (12.24%) VoIP
5 11 (11.22%) VLAN
6 10 (10.20%) Wi-Fi
7 8 (8.16%) Broadband
7 8 (8.16%) DNS
8 7 (7.14%) Internet
8 7 (7.14%) SAN
9 6 (6.12%) TCP/IP
10 3 (3.06%) DHCP
11 2 (2.04%) DMZ
11 2 (2.04%) Wireshark
11 2 (2.04%) Network Security
12 1 (1.02%) NAS
12 1 (1.02%) PABX
12 1 (1.02%) Frame Relay
12 1 (1.02%) SSH
Database & Business Intelligence
1 14 (14.29%) SQL Server
2 4 (4.08%) SQL Server 2008
3 3 (3.06%) MySQL
4 2 (2.04%) SQL Server 2005
4 2 (2.04%) Crystal Reports
4 2 (2.04%) Data Mining
4 2 (2.04%) RDBMS
4 2 (2.04%) Relational Database
5 1 (1.02%) SQL Server 2012
5 1 (1.02%) SQL Server 2000
5 1 (1.02%) PostgreSQL
5 1 (1.02%) MS Access
Development Applications
1 2 (2.04%) JIRA
2 1 (1.02%) WinDbg
2 1 (1.02%) Visual Studio
2 1 (1.02%) Xcode
General
1 25 (25.51%) Telecoms
2 15 (15.31%) Finance
3 11 (11.22%) Retail
4 3 (3.06%) Marketing
4 3 (3.06%) French Language
4 3 (3.06%) German Language
4 3 (3.06%) Banking
5 2 (2.04%) Korean Language
5 2 (2.04%) Aerospace
6 1 (1.02%) Publishing
6 1 (1.02%) Spanish Language
Libraries, Frameworks & Software Standards
1 8 (8.16%) XML
2 7 (7.14%) HTML
3 6 (6.12%) .NET
4 3 (3.06%) .NET Framework
4 3 (3.06%) CSS
5 2 (2.04%) JSP
6 1 (1.02%) Web Services
6 1 (1.02%) FIX Protocol
6 1 (1.02%) jQuery
6 1 (1.02%) CSS3
6 1 (1.02%) J2EE
6 1 (1.02%) ASP.NET
6 1 (1.02%) ODBC
6 1 (1.02%) WSDL
6 1 (1.02%) WebSphere MQ
6 1 (1.02%) OLE DB
Miscellaneous
1 22 (22.45%) Blackberry
2 9 (9.18%) Client/Server
2 9 (9.18%) Video Conferencing
3 8 (8.16%) EPoS
4 5 (5.10%) Computer Science
5 4 (4.08%) Management Information System
5 4 (4.08%) Learning Management System
5 4 (4.08%) Enterprise Software
5 4 (4.08%) Clustering
6 3 (3.06%) Analytical Skills
6 3 (3.06%) Replication
7 1 (1.02%) CLARiiON
7 1 (1.02%) Wiki
7 1 (1.02%) Mainframe
7 1 (1.02%) Open Source
7 1 (1.02%) Digital Media
Operating Systems
1 66 (67.35%) Windows
2 35 (35.71%) Apple iOS
3 23 (23.47%) Android
4 17 (17.35%) Windows 7
5 16 (16.33%) Windows Server 2008
6 11 (11.22%) Linux
7 10 (10.20%) Windows Server 2003
7 10 (10.20%) UNIX
8 7 (7.14%) Windows Server 2012
9 4 (4.08%) Solaris
10 3 (3.06%) AIX
10 3 (3.06%) HPUX
10 3 (3.06%) SUSE
10 3 (3.06%) Red Hat Enterprise Linux
11 2 (2.04%) Windows 8
12 1 (1.02%) Mac OS
12 1 (1.02%) Windows XP
12 1 (1.02%) Mac OS X
Processes & Methodologies
1 14 (14.29%) ITIL
2 11 (11.22%) Project Management
3 9 (9.18%) Time Management
4 6 (6.12%) Kalman Filter
5 5 (5.10%) Disaster Recovery
6 3 (3.06%) CRM
6 3 (3.06%) E-Commerce
7 2 (2.04%) ERP
7 2 (2.04%) Incident Management
7 2 (2.04%) Business Development
8 1 (1.02%) Workforce Management Optimization
8 1 (1.02%) Problem Management
8 1 (1.02%) Load Testing
8 1 (1.02%) Test Scripting
8 1 (1.02%) Investment Management
8 1 (1.02%) Image Processing
8 1 (1.02%) ITIL V3
8 1 (1.02%) Capacity Management
8 1 (1.02%) Performance Monitoring
8 1 (1.02%) Technical Architecture
Programming Languages
1 20 (20.41%) SQL
2 10 (10.20%) Java
3 8 (8.16%) JavaScript
4 3 (3.06%) T-SQL
4 3 (3.06%) VBScript
4 3 (3.06%) C#
4 3 (3.06%) Python
5 2 (2.04%) PL/SQL
5 2 (2.04%) Google Apps Script
5 2 (2.04%) VB
5 2 (2.04%) Perl
6 1 (1.02%) PHP
6 1 (1.02%) PowerShell
6 1 (1.02%) C
Qualifications
1 16 (16.33%) Degree
2 9 (9.18%) VMware Certified Professional (VCP)
2 9 (9.18%) Cisco Certification
3 7 (7.14%) CCNP
3 7 (7.14%) VCP5
4 4 (4.08%) Microsoft Certification
5 3 (3.06%) MCSE
5 3 (3.06%) ITIL Certification
6 2 (2.04%) Security Cleared
6 2 (2.04%) A+ Certification
6 2 (2.04%) CCNA
7 1 (1.02%) CCA
7 1 (1.02%) Citrix Certification
7 1 (1.02%) CCEA
7 1 (1.02%) MCSA
7 1 (1.02%) Network+ Certification
7 1 (1.02%) MCP
Quality Assurance & Compliance
1 4 (4.08%) SLA
System Software
1 22 (22.45%) Active Directory
2 13 (13.27%) VMware Infrastructure
3 2 (2.04%) Hyper-V
3 2 (2.04%) Terminal Services
3 2 (2.04%) VMware Workstation
4 1 (1.02%) XenApp
4 1 (1.02%) vSphere
4 1 (1.02%) VirtualBox
Systems Management
1 4 (4.08%) Norton AntiVirus
2 3 (3.06%) SCOM
3 2 (2.04%) SCCM
4 1 (1.02%) SCVMM
4 1 (1.02%) SCOrch
4 1 (1.02%) MAILsweeper
4 1 (1.02%) NetBackup
4 1 (1.02%) Backup Exec
4 1 (1.02%) EMC NetWorker
Vendors
1 35 (35.71%) Microsoft
2 34 (34.69%) Apple
3 15 (15.31%) Cisco
4 14 (14.29%) VMware
5 12 (12.24%) Oracle
6 8 (8.16%) Avaya
7 7 (7.14%) Citrix
8 6 (6.12%) EMC
8 6 (6.12%) Symantec
9 4 (4.08%) IBM
10 3 (3.06%) Sun
10 3 (3.06%) HP
10 3 (3.06%) Hitachi
10 3 (3.06%) Red Hat
11 2 (2.04%) Bloomberg
11 2 (2.04%) Sophos
11 2 (2.04%) Google
11 2 (2.04%) hybris
11 2 (2.04%) NetApp
11 2 (2.04%) Veritas
Edinburgh, Midlothian
Bright Purple Resourcing
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Northern Recruitment Group
Salary: £Negotiable
Posted: 5 days ago