The table below looks at the statistics for the Technical Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Technical Support Specialist
Rank 904 901 913
Rank change year-on-year
-3 +12
Permanent jobs requiring a Technical Support Specialist 26 54 41
As % of all permanent IT jobs located in the UK 0.026% 0.051% 0.039%
As % of the Job Titles category 0.027% 0.053% 0.040%
Number of salaries quoted 22 54 32
Average salary £47,500 £32,750 £33,250
Average salary % change year-on-year
+45.03% -1.50%
90% offered a salary of more than £22,562 £20,475 £25,100
10% offered a salary of more than £59,750 £50,000 £47,250
UK excluding London average salary £45,000 £32,500 £30,500
% change year-on-year
+38.46% +6.55%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
96369 101236 101631
As % of all permanent IT jobs located in the UK 96.12% 96.45% 96.28%
Number of salaries quoted 80844 83884 81689
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Specialist Jobs Demand Trend in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist within the UK.

Technical Support Specialist Salary Trend in the UK

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist over the 3 months to 13 February 2016 within the UK.

Technical Support Specialist Salary Histogram in the UK

Technical Support Specialist
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 25 £47,500 +46.15% 3
London +7 13 £56,250 +70.45%
South East -5 9 £46,250 +15.62% 2
City of London +71 8 £57,500 +71.64%
Berkshire +5 4 £45,000 +35.33%
West Sussex - 4 £47,500 -
Crawley - 4 £47,500 -
Reading +3 3 £45,000 -5.26%
North West +33 1 £45,000 +50.00%
Surrey +6 1 - -
Bracknell +3 1 £21,000 +10.52%
Cambridgeshire +2 1 £47,500 +46.15%
Cambridge 0 1 £47,500 +46.15%
East of England 0 1 £47,500 +120.93%
Yorkshire - 1 £22,500 -
Redhill - 1 - -
Leeds - 1 £22,500 -
West Yorkshire - 1 £22,500 -
Manchester - 1 £45,000 -

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 43 (57.33%) Windows
2 31 (41.33%) SQL
3 28 (37.33%) Linux
4 22 (29.33%) Microsoft
5 20 (26.67%) Active Directory
6 18 (24.00%) Unix
6 18 (24.00%) VMware
6 18 (24.00%) Windows Server
7 16 (21.33%) VPN
8 15 (20.00%) MS Exchange
9 13 (17.33%) Telecoms
9 13 (17.33%) Apple
10 12 (16.00%) Blackberry
10 12 (16.00%) VMware Infrastructure
10 12 (16.00%) Android
10 12 (16.00%) Bash Shell
11 11 (14.67%) Apple iOS
11 11 (14.67%) Broadband
11 11 (14.67%) Oracle
12 9 (12.00%) ITIL
12 9 (12.00%) HP
12 9 (12.00%) Cisco Certification
12 9 (12.00%) Firewall
12 9 (12.00%) Finance
13 8 (10.67%) Google
13 8 (10.67%) Data Centre
13 8 (10.67%) CCNA
13 8 (10.67%) MS Excel
14 7 (9.33%) Analytical Skills
14 7 (9.33%) Degree

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (20.00%) MS Exchange
2 4 (5.33%) IIS
3 3 (4.00%) Exchange Server 2010
4 1 (1.33%) CMS
4 1 (1.33%) SharePoint
4 1 (1.33%) Skype for Business
4 1 (1.33%) WebSphere
Applications
1 8 (10.67%) MS Excel
2 6 (8.00%) MS Office
3 1 (1.33%) MS PowerPoint
3 1 (1.33%) MS Visio
3 1 (1.33%) Photoshop
Cloud Services
1 1 (1.33%) Cloud Computing
1 1 (1.33%) Google Apps
1 1 (1.33%) Office 365
Communications & Networking
1 16 (21.33%) VPN
2 11 (14.67%) Broadband
3 9 (12.00%) Firewall
4 5 (6.67%) DNS
4 5 (6.67%) SAN
5 4 (5.33%) DHCP
5 4 (5.33%) TCP/IP
6 3 (4.00%) FTP
6 3 (4.00%) IMAP
6 3 (4.00%) SMTP
6 3 (4.00%) VLAN
7 2 (2.67%) NAS
8 1 (1.33%) DMZ
8 1 (1.33%) Intrusion Detection
8 1 (1.33%) IPsec
8 1 (1.33%) Junos
8 1 (1.33%) MPLS
8 1 (1.33%) SSL
8 1 (1.33%) Unified Communications
8 1 (1.33%) VPLS
Database & Business Intelligence
1 5 (6.67%) BusinessObjects
2 4 (5.33%) SQL Server
3 3 (4.00%) MySQL
3 3 (4.00%) SQL Server 2012
4 2 (2.67%) IBM InfoSphere
4 2 (2.67%) SQL Server 2005
4 2 (2.67%) Text Mining
5 1 (1.33%) Data Warehouse
5 1 (1.33%) MS Access
5 1 (1.33%) Oracle Database
5 1 (1.33%) SQL Server 2008
Development Applications
1 3 (4.00%) JIRA
2 1 (1.33%) VSS/SourceSafe
General
1 13 (17.33%) Telecoms
2 9 (12.00%) Finance
3 7 (9.33%) German Language
4 5 (6.67%) Banking
5 3 (4.00%) Back Office
6 2 (2.67%) Electronics
6 2 (2.67%) French Language
6 2 (2.67%) Front Office
6 2 (2.67%) Games
7 1 (1.33%) Italian Language
7 1 (1.33%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.00%) COM
1 3 (4.00%) Flash
2 2 (2.67%) HTML
2 2 (2.67%) HTML5
2 2 (2.67%) Middleware
3 1 (1.33%) .NET
3 1 (1.33%) JSP
3 1 (1.33%) LAMP
3 1 (1.33%) WebSphere MQ
Miscellaneous
1 12 (16.00%) Blackberry
2 8 (10.67%) Data Centre
3 7 (9.33%) Analytical Skills
4 5 (6.67%) SWIFT
5 4 (5.33%) Smartcard
6 3 (4.00%) Equities
6 3 (4.00%) Life Science
6 3 (4.00%) PMI
7 2 (2.67%) Computer Science
7 2 (2.67%) Contract for Difference
7 2 (2.67%) EPoS
7 2 (2.67%) Health Informatics
7 2 (2.67%) Informatics
8 1 (1.33%) Clustering
8 1 (1.33%) Digital Media
8 1 (1.33%) Driving Licence
8 1 (1.33%) iPhone
8 1 (1.33%) Video Conferencing
Operating Systems
1 43 (57.33%) Windows
2 28 (37.33%) Linux
3 18 (24.00%) Unix
3 18 (24.00%) Windows Server
4 12 (16.00%) Android
5 11 (14.67%) Apple iOS
6 6 (8.00%) Windows 7
7 4 (5.33%) Oracle Linux
7 4 (5.33%) Red Hat Enterprise Linux
7 4 (5.33%) Windows Server 2012
8 3 (4.00%) Windows Server 2008
9 2 (2.67%) Windows 8
9 2 (2.67%) Windows Server 2003
10 1 (1.33%) AIX
10 1 (1.33%) Mac OS
10 1 (1.33%) Solaris
10 1 (1.33%) Windows 10
10 1 (1.33%) Windows XP
Processes & Methodologies
1 9 (12.00%) ITIL
2 6 (8.00%) Network Design
3 5 (6.67%) CRM
3 5 (6.67%) ERP
4 3 (4.00%) Data Management
4 3 (4.00%) Data Protection
4 3 (4.00%) E-Commerce
4 3 (4.00%) Performance Tuning
4 3 (4.00%) Time Management
5 2 (2.67%) Analytics
5 2 (2.67%) Configuration Management
5 2 (2.67%) DevOps
5 2 (2.67%) Kalman Filter
6 1 (1.33%) Asset Management
6 1 (1.33%) Content Management
6 1 (1.33%) Project Management
6 1 (1.33%) Service Management
6 1 (1.33%) Stakeholder Management
6 1 (1.33%) Supplier Management
6 1 (1.33%) Workflow
Programming Languages
1 31 (41.33%) SQL
2 12 (16.00%) Bash Shell
3 5 (6.67%) Python
4 4 (5.33%) Perl
4 4 (5.33%) PHP
5 3 (4.00%) PowerShell
6 2 (2.67%) Java
6 2 (2.67%) JavaScript
7 1 (1.33%) AWK
7 1 (1.33%) C#
7 1 (1.33%) Google Apps Script
7 1 (1.33%) PL/SQL
7 1 (1.33%) sed
7 1 (1.33%) T-SQL
Qualifications
1 9 (12.00%) Cisco Certification
2 8 (10.67%) CCNA
3 7 (9.33%) Degree
4 3 (4.00%) PMI Certification
5 2 (2.67%) CCNP
5 2 (2.67%) MCSE
5 2 (2.67%) Microsoft Certification
5 2 (2.67%) Postgraduate
6 1 (1.33%) A+ Certification
6 1 (1.33%) JNCIP
6 1 (1.33%) MCP
6 1 (1.33%) MCSA
6 1 (1.33%) MCT
6 1 (1.33%) Network+ Certification
Quality Assurance & Compliance
1 2 (2.67%) SLA
System Software
1 20 (26.67%) Active Directory
2 12 (16.00%) VMware Infrastructure
3 5 (6.67%) Hyper-V
4 1 (1.33%) Microsoft App-V
4 1 (1.33%) Microsoft Virtual Server
4 1 (1.33%) vSphere
Systems Management
1 5 (6.67%) OpenView
1 5 (6.67%) Zenoss
2 4 (5.33%) NetBackup
3 2 (2.67%) Backup Exec
3 2 (2.67%) Microsoft Data Protection Manager
3 2 (2.67%) SCCM
3 2 (2.67%) SCOM
3 2 (2.67%) SCSM
3 2 (2.67%) SCVMM
4 1 (1.33%) Legato
4 1 (1.33%) Simpana
4 1 (1.33%) Symantec Enterprise Vault
4 1 (1.33%) Tivoli Storage Manager
Vendors
1 22 (29.33%) Microsoft
2 18 (24.00%) VMware
3 13 (17.33%) Apple
4 11 (14.67%) Oracle
5 9 (12.00%) HP
6 8 (10.67%) Google
7 5 (6.67%) Cisco
8 4 (5.33%) Symantec
9 3 (4.00%) Juniper
9 3 (4.00%) Veeam
9 3 (4.00%) Veritas
10 2 (2.67%) CheckPoint
10 2 (2.67%) Dell
10 2 (2.67%) IBM
10 2 (2.67%) NetApp
10 2 (2.67%) Red Hat
11 1 (1.33%) arcserve
11 1 (1.33%) Brocade
11 1 (1.33%) IronPort
11 1 (1.33%) Polycom
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