The table below looks at the statistics for the Technical Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support Specialist
Rank 846 866 856
Rank change year-on-year
+20 -10
Permanent jobs requiring a Technical Support Specialist 37 41 31
As % of all permanent IT jobs located in the UK 0.035% 0.035% 0.028%
As % of the Job Titles category 0.037% 0.037% 0.030%
Number of salaries quoted 36 26 23
Average salary £23,500 £37,500 £37,000
Average salary % change year-on-year
-37.33% +1.35%
90% offered a salary of more than £20,475 £22,250 £27,800
10% offered a salary of more than £39,000 £47,000 £44,500
UK excluding London average salary £30,000 £31,500 £37,000
% change year-on-year
-4.76% -14.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101039 111103 102972
As % of all permanent IT jobs located in the UK 94.57% 94.62% 94.64%
Number of salaries quoted 82999 91169 85609
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Specialist Jobs Demand Trend in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist within the UK.

Technical Support Specialist Salary Trend in the UK

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist over the 3 months to 22 May 2015 within the UK.

Technical Support Specialist Salary Histogram in the UK

Technical Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +27 33 £23,000 -38.66% 5
London +37 17 £20,475 -51.82% 1
South East -3 4 £31,500 - 1
South West -8 4 £36,250 +31.81%
West Midlands - 4 £21,750 -
Cheltenham - 4 £36,250 -
Gloucestershire - 4 £36,250 -
City of London +38 2 £37,500 -11.76%
Yorkshire +9 2 £25,000 -47.36% 2
Berkshire -2 2 £31,500 +31.25%
Buckinghamshire - 2 £30,750 - 1
Birmingham - 2 £20,500 -
Solihull - 2 £23,000 -
Edinburgh - 2 £30,000 -
West Yorkshire - 2 £25,000 - 2
Scotland - 2 £30,000 - 1
Reading -10 1 £30,000 -
Cardiff - 1 £35,000 -
Essex - 1 £38,000 -
Northamptonshire - 1 £25,500 -
Halifax - 1 £22,500 -
Harlow - 1 £38,000 -
Leeds - 1 £27,500 - 1
Milton Keynes - 1 £37,500 - 1
Northampton - 1 £25,500 -
Princes Risborough - 1 £24,000 -
East of England - 1 £38,000 -
East Midlands - 1 £25,500 -
Wales - 1 £35,000 -
South Wales - 1 £35,000 -

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 63 (70.79%) Windows
2 41 (46.07%) VPN
3 38 (42.70%) Apple iOS
4 35 (39.33%) Apple
5 29 (32.58%) Blackberry
5 29 (32.58%) Android
6 26 (29.21%) Telecoms
7 25 (28.09%) Microsoft
8 18 (20.22%) Finance
9 16 (17.98%) Degree
10 15 (16.85%) Windows 7
10 15 (16.85%) Firewall
10 15 (16.85%) Broadband
11 13 (14.61%) Project Management
11 13 (14.61%) Active Directory
12 12 (13.48%) Cisco Certification
12 12 (13.48%) LAN
12 12 (13.48%) WAN
12 12 (13.48%) SQL
13 11 (12.36%) Java
13 11 (12.36%) Cisco
13 11 (12.36%) Windows Server 2008
13 11 (12.36%) VLAN
13 11 (12.36%) Retail
14 10 (11.24%) VoIP
14 10 (11.24%) UNIX
14 10 (11.24%) Linux
14 10 (11.24%) MS Office
14 10 (11.24%) CCNP
14 10 (11.24%) Windows Server 2003

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.87%) IIS
2 6 (6.74%) WebLogic
3 3 (3.37%) CMS
3 3 (3.37%) MS Exchange
4 1 (1.12%) Exchange Server 2003
4 1 (1.12%) Exchange Server 2007
4 1 (1.12%) Drupal
4 1 (1.12%) WebSphere
4 1 (1.12%) Joomla!
4 1 (1.12%) Apache
4 1 (1.12%) Tomcat
Applications
1 10 (11.24%) MS Office
2 3 (3.37%) MS Excel
3 1 (1.12%) Adobe Illustrator
3 1 (1.12%) InDesign
3 1 (1.12%) MS Visio
3 1 (1.12%) Photoshop
Business Applications
1 1 (1.12%) Agresso
Cloud Services
1 5 (5.62%) SaaS
2 2 (2.25%) Cloud Computing
2 2 (2.25%) Google Apps
3 1 (1.12%) Office 365
Communications & Networking
1 41 (46.07%) VPN
2 15 (16.85%) Firewall
2 15 (16.85%) Broadband
3 12 (13.48%) LAN
3 12 (13.48%) WAN
4 11 (12.36%) VLAN
5 10 (11.24%) VoIP
5 10 (11.24%) Internet
6 9 (10.11%) Wi-Fi
7 5 (5.62%) DNS
8 3 (3.37%) SAN
9 2 (2.25%) TCP/IP
9 2 (2.25%) DMZ
9 2 (2.25%) Wireshark
10 1 (1.12%) SSH
10 1 (1.12%) 3G
10 1 (1.12%) Telnet
10 1 (1.12%) CTI
10 1 (1.12%) PBX
10 1 (1.12%) ISDN
Database & Business Intelligence
1 7 (7.87%) SQL Server
2 1 (1.12%) BusinessObjects XI
2 1 (1.12%) SQL Server 2000
2 1 (1.12%) MS Access
2 1 (1.12%) MySQL
Development Applications
1 1 (1.12%) WinDbg
General
1 26 (29.21%) Telecoms
2 18 (20.22%) Finance
3 11 (12.36%) Retail
4 4 (4.49%) French Language
4 4 (4.49%) German Language
5 3 (3.37%) Marketing
6 2 (2.25%) Korean Language
6 2 (2.25%) Banking
7 1 (1.12%) Retail Banking
7 1 (1.12%) Spanish Language
7 1 (1.12%) Publishing
Libraries, Frameworks & Software Standards
1 7 (7.87%) XML
2 6 (6.74%) HTML
3 3 (3.37%) .NET
3 3 (3.37%) CSS
4 2 (2.25%) JSP
4 2 (2.25%) FIX Protocol
5 1 (1.12%) jQuery
5 1 (1.12%) .NET Framework
5 1 (1.12%) CSS3
5 1 (1.12%) WebSphere MQ
5 1 (1.12%) OLE DB
5 1 (1.12%) WSDL
5 1 (1.12%) J2EE
5 1 (1.12%) ODBC
Miscellaneous
1 29 (32.58%) Blackberry
2 9 (10.11%) Client/Server
2 9 (10.11%) Video Conferencing
3 8 (8.99%) EPoS
4 4 (4.49%) Mobile Computing
5 3 (3.37%) Enterprise Software
5 3 (3.37%) Learning Management System
5 3 (3.37%) Computer Science
5 3 (3.37%) Clustering
5 3 (3.37%) Replication
6 2 (2.25%) Management Information System
7 1 (1.12%) Analytical Skills
7 1 (1.12%) Graphic Design
7 1 (1.12%) iPhone
7 1 (1.12%) Digital Media
7 1 (1.12%) Open Source
7 1 (1.12%) iPad
7 1 (1.12%) Mainframe
Operating Systems
1 63 (70.79%) Windows
2 38 (42.70%) Apple iOS
3 29 (32.58%) Android
4 15 (16.85%) Windows 7
5 11 (12.36%) Windows Server 2008
6 10 (11.24%) UNIX
6 10 (11.24%) Linux
6 10 (11.24%) Windows Server 2003
7 4 (4.49%) Windows 2000 Server
7 4 (4.49%) Windows Mobile
8 3 (3.37%) Red Hat Enterprise Linux
8 3 (3.37%) SUSE
8 3 (3.37%) AIX
8 3 (3.37%) HPUX
8 3 (3.37%) Solaris
9 2 (2.25%) Windows XP
9 2 (2.25%) Windows Server 2012
10 1 (1.12%) Windows 8
10 1 (1.12%) Mac OS
Processes & Methodologies
1 13 (14.61%) Project Management
2 9 (10.11%) ITIL
2 9 (10.11%) Time Management
3 5 (5.62%) Kalman Filter
3 5 (5.62%) Disaster Recovery
4 4 (4.49%) E-Commerce
4 4 (4.49%) Mobile Device Management
5 2 (2.25%) ERP
5 2 (2.25%) Business Analysis
6 1 (1.12%) Asset Management
6 1 (1.12%) Supplier Management
6 1 (1.12%) Knowledge Management
6 1 (1.12%) Incident Management
6 1 (1.12%) Problem Management
6 1 (1.12%) Release Management
6 1 (1.12%) Load Testing
6 1 (1.12%) Test Scripting
6 1 (1.12%) Technical Architecture
6 1 (1.12%) Web Development
6 1 (1.12%) Business Development
Programming Languages
1 12 (13.48%) SQL
2 11 (12.36%) Java
3 7 (7.87%) JavaScript
4 3 (3.37%) Python
5 2 (2.25%) PL/SQL
5 2 (2.25%) C#
5 2 (2.25%) Google Apps Script
6 1 (1.12%) PowerShell
6 1 (1.12%) C
6 1 (1.12%) Perl
6 1 (1.12%) PHP
6 1 (1.12%) VBScript
6 1 (1.12%) VB.NET
Qualifications
1 16 (17.98%) Degree
2 12 (13.48%) Cisco Certification
3 10 (11.24%) CCNP
4 6 (6.74%) CCNA
4 6 (6.74%) VMware Certified Professional (VCP)
4 6 (6.74%) VCP5
5 2 (2.25%) MCSE
5 2 (2.25%) Microsoft Certification
6 1 (1.12%) ITIL Certification
6 1 (1.12%) MCP
Quality Assurance & Compliance
1 1 (1.12%) SLA
System Software
1 13 (14.61%) Active Directory
2 8 (8.99%) VMware Infrastructure
3 1 (1.12%) VirtualBox
3 1 (1.12%) Hyper-V
3 1 (1.12%) XenDesktop
3 1 (1.12%) Terminal Services
Vendors
1 35 (39.33%) Apple
2 25 (28.09%) Microsoft
3 11 (12.36%) Cisco
4 9 (10.11%) VMware
5 8 (8.99%) Oracle
5 8 (8.99%) Avaya
6 5 (5.62%) Citrix
7 3 (3.37%) EMC
7 3 (3.37%) Hitachi
7 3 (3.37%) Red Hat
7 3 (3.37%) Sun
8 2 (2.25%) hybris
8 2 (2.25%) Google
9 1 (1.12%) Alias
9 1 (1.12%) Salesforce.com
9 1 (1.12%) Adobe
9 1 (1.12%) IBM
9 1 (1.12%) Unisys
9 1 (1.12%) Business Objects
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