The table below looks at the statistics for the Technical Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Technical Support Specialist
Rank 865 902 863
Rank change year-on-year
+37 -39
Permanent jobs requiring a Technical Support Specialist 35 31 24
As % of all permanent IT jobs located in the UK 0.032% 0.026% 0.022%
As % of the Job Titles category 0.033% 0.027% 0.023%
Number of salaries quoted 34 18 17
Average salary £22,250 £37,000 £36,500
Average salary % change year-on-year
-39.86% +1.36%
90% offered a salary of more than £20,475 £29,550 £26,300
10% offered a salary of more than £40,000 £45,750 £37,500
UK excluding London average salary £25,750 £36,500 £36,500
% change year-on-year
-29.45% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104779 113784 102677
As % of all permanent IT jobs located in the UK 94.50% 94.52% 94.57%
Number of salaries quoted 86472 93423 85424
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,250 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

Technical Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Specialist Jobs Demand Trend in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist within the UK.

Technical Support Specialist Salary Trend in the UK

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist over the 3 months to 29 June 2015 within the UK.

Technical Support Specialist Salary Histogram in the UK

Technical Support Specialist
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +62 33 £22,250 -39.86%
London +36 18 £20,475 -45.40%
West Midlands - 6 £22,250 -
South West - 4 £36,250 -
Gloucestershire - 4 £36,250 -
Cheltenham - 4 £36,250 -
South East -19 3 £33,000 -9.58%
Birmingham - 3 £20,500 -
Solihull - 3 £23,000 -
City of London +42 2 £52,500 -
Yorkshire +11 2 £27,500 -42.10%
Buckinghamshire - 2 £30,750 -
West Yorkshire - 2 £27,500 -
Leeds - 2 £27,500 -
Berkshire -14 1 £33,000 -9.58%
Milton Keynes - 1 £37,500 -
Princes Risborough - 1 £24,000 -
Edinburgh - 1 £30,000 -
Scotland - 1 £30,000 -

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 29 June 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 63 (70.00%) Windows
2 39 (43.33%) VPN
2 39 (43.33%) Apple iOS
3 37 (41.11%) Apple
4 31 (34.44%) Blackberry
5 30 (33.33%) Android
6 28 (31.11%) Telecoms
7 26 (28.89%) Microsoft
8 21 (23.33%) Broadband
9 15 (16.67%) Finance
10 14 (15.56%) Firewall
10 14 (15.56%) Windows 7
11 13 (14.44%) Degree
11 13 (14.44%) Project Management
11 13 (14.44%) Cisco Certification
12 12 (13.33%) LAN
12 12 (13.33%) WAN
12 12 (13.33%) SQL
13 11 (12.22%) Linux
13 11 (12.22%) MS Office
13 11 (12.22%) Active Directory
13 11 (12.22%) VLAN
13 11 (12.22%) Retail
14 10 (11.11%) CCNP
14 10 (11.11%) VMware
14 10 (11.11%) VoIP
15 9 (10.00%) Client/Server
15 9 (10.00%) Java
15 9 (10.00%) IIS
15 9 (10.00%) Internet

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 29 June 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.00%) IIS
2 3 (3.33%) WebLogic
2 3 (3.33%) MS Exchange
3 1 (1.11%) CMS
3 1 (1.11%) WebSphere
3 1 (1.11%) Joomla!
3 1 (1.11%) Drupal
3 1 (1.11%) Exchange Server 2010
3 1 (1.11%) Apache
3 1 (1.11%) Tomcat
Applications
1 11 (12.22%) MS Office
2 3 (3.33%) MS Excel
3 1 (1.11%) MS Visio
3 1 (1.11%) Adobe Illustrator
3 1 (1.11%) InDesign
3 1 (1.11%) Photoshop
Business Applications
1 1 (1.11%) Agresso
Cloud Services
1 5 (5.56%) SaaS
2 2 (2.22%) Google Apps
2 2 (2.22%) Cloud Computing
3 1 (1.11%) Office 365
Communications & Networking
1 39 (43.33%) VPN
2 21 (23.33%) Broadband
3 14 (15.56%) Firewall
4 12 (13.33%) LAN
4 12 (13.33%) WAN
5 11 (12.22%) VLAN
6 10 (11.11%) VoIP
7 9 (10.00%) Wi-Fi
7 9 (10.00%) Internet
8 5 (5.56%) DNS
9 4 (4.44%) SAN
10 3 (3.33%) TCP/IP
11 2 (2.22%) Wireshark
11 2 (2.22%) DMZ
12 1 (1.11%) CTI
12 1 (1.11%) SSL
12 1 (1.11%) 3G
12 1 (1.11%) Telnet
12 1 (1.11%) SSH
12 1 (1.11%) WLAN
Database & Business Intelligence
1 6 (6.67%) SQL Server
2 1 (1.11%) MS Access
2 1 (1.11%) SQL Server 2000
2 1 (1.11%) SQL Server 2005
2 1 (1.11%) BusinessObjects XI
2 1 (1.11%) SQL Server 2012
2 1 (1.11%) MySQL
Development Applications
1 1 (1.11%) WinDbg
General
1 28 (31.11%) Telecoms
2 15 (16.67%) Finance
3 11 (12.22%) Retail
4 5 (5.56%) German Language
5 4 (4.44%) French Language
6 3 (3.33%) Marketing
7 2 (2.22%) Finnish Language
7 2 (2.22%) Banking
7 2 (2.22%) Norwegian Language
7 2 (2.22%) Swedish Language
8 1 (1.11%) Spanish Language
8 1 (1.11%) Retail Banking
8 1 (1.11%) Publishing
Libraries, Frameworks & Software Standards
1 5 (5.56%) XML
2 4 (4.44%) HTML
3 3 (3.33%) .NET
4 2 (2.22%) FIX Protocol
5 1 (1.11%) jQuery
5 1 (1.11%) CSS3
5 1 (1.11%) J2EE
5 1 (1.11%) CSS
5 1 (1.11%) ODBC
5 1 (1.11%) WSDL
5 1 (1.11%) WebSphere MQ
5 1 (1.11%) OLE DB
5 1 (1.11%) .NET Framework
Miscellaneous
1 31 (34.44%) Blackberry
2 9 (10.00%) Client/Server
2 9 (10.00%) Video Conferencing
3 8 (8.89%) EPoS
4 5 (5.56%) Data Centre
5 4 (4.44%) Mobile Computing
6 3 (3.33%) Enterprise Software
6 3 (3.33%) Replication
6 3 (3.33%) Clustering
6 3 (3.33%) Computer Science
7 2 (2.22%) Management Information System
7 2 (2.22%) Learning Management System
8 1 (1.11%) iPad
8 1 (1.11%) Digital Media
8 1 (1.11%) iPhone
8 1 (1.11%) Analytical Skills
8 1 (1.11%) Graphic Design
8 1 (1.11%) Mainframe
Operating Systems
1 63 (70.00%) Windows
2 39 (43.33%) Apple iOS
3 30 (33.33%) Android
4 14 (15.56%) Windows 7
5 11 (12.22%) Linux
6 8 (8.89%) Windows Server 2008
7 7 (7.78%) UNIX
7 7 (7.78%) Windows Server 2003
8 4 (4.44%) Windows Mobile
8 4 (4.44%) Windows 2000 Server
9 3 (3.33%) Red Hat Enterprise Linux
9 3 (3.33%) SUSE
9 3 (3.33%) AIX
9 3 (3.33%) HPUX
9 3 (3.33%) Solaris
10 2 (2.22%) Windows Server 2012
11 1 (1.11%) Mac OS
11 1 (1.11%) Windows XP
Processes & Methodologies
1 13 (14.44%) Project Management
2 9 (10.00%) Time Management
3 8 (8.89%) ITIL
4 5 (5.56%) Disaster Recovery
5 4 (4.44%) Mobile Device Management
5 4 (4.44%) Kalman Filter
6 2 (2.22%) Business Analysis
6 2 (2.22%) Data Protection
6 2 (2.22%) E-Commerce
6 2 (2.22%) ERP
6 2 (2.22%) Incident Management
7 1 (1.11%) Technical Architecture
7 1 (1.11%) Web Development
7 1 (1.11%) Business Development
7 1 (1.11%) Problem Management
7 1 (1.11%) Release Management
7 1 (1.11%) Load Testing
7 1 (1.11%) Test Scripting
7 1 (1.11%) B2B
7 1 (1.11%) B2C
Programming Languages
1 12 (13.33%) SQL
2 9 (10.00%) Java
3 5 (5.56%) JavaScript
4 3 (3.33%) Python
5 2 (2.22%) Google Apps Script
5 2 (2.22%) C#
6 1 (1.11%) C
6 1 (1.11%) VBScript
6 1 (1.11%) VB.NET
6 1 (1.11%) Perl
6 1 (1.11%) PHP
6 1 (1.11%) PowerShell
Qualifications
1 13 (14.44%) Cisco Certification
1 13 (14.44%) Degree
2 10 (11.11%) CCNP
3 7 (7.78%) CCNA
4 6 (6.67%) VCP5
4 6 (6.67%) VMware Certified Professional (VCP)
5 2 (2.22%) Microsoft Certification
5 2 (2.22%) MCSE
6 1 (1.11%) MCP
6 1 (1.11%) ITIL Certification
Quality Assurance & Compliance
1 1 (1.11%) SLA
System Software
1 11 (12.22%) Active Directory
2 9 (10.00%) VMware Infrastructure
3 2 (2.22%) Hyper-V
4 1 (1.11%) XenDesktop
4 1 (1.11%) VirtualBox
4 1 (1.11%) Terminal Services
4 1 (1.11%) Microsoft App-V
Systems Management
1 1 (1.11%) Nagios
1 1 (1.11%) NetBackup
1 1 (1.11%) SCCM
1 1 (1.11%) SCOM
1 1 (1.11%) SCVMM
1 1 (1.11%) Hyperic
1 1 (1.11%) SCSM
Vendors
1 37 (41.11%) Apple
2 26 (28.89%) Microsoft
3 10 (11.11%) VMware
4 8 (8.89%) Avaya
4 8 (8.89%) Cisco
5 3 (3.33%) Oracle
5 3 (3.33%) Sun
5 3 (3.33%) EMC
5 3 (3.33%) Hitachi
5 3 (3.33%) Red Hat
6 2 (2.22%) Google
6 2 (2.22%) Citrix
7 1 (1.11%) Adobe
7 1 (1.11%) Business Objects
7 1 (1.11%) Unisys
7 1 (1.11%) IBM
7 1 (1.11%) Salesforce.com
7 1 (1.11%) Alias
7 1 (1.11%) NetApp
7 1 (1.11%) Veritas