The table below looks at the statistics for the Technical Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Specialist in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Technical Support Specialist
Rank 842 892 848
Rank change year-on-year
+50 -44
Permanent jobs requiring a Technical Support Specialist 54 48 36
As % of all permanent IT jobs located in the UK 0.049% 0.040% 0.033%
As % of the Job Titles category 0.052% 0.042% 0.034%
Number of salaries quoted 48 31 22
Average salary £31,250 £37,500 £37,250
Average salary % change year-on-year
-16.66% +0.67%
90% offered a salary of more than £20,475 £23,000 £27,650
10% offered a salary of more than £40,000 £47,500 £44,750
UK excluding London average salary £31,250 £31,500 £37,000
% change year-on-year
-0.79% -14.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104431 113016 104618
As % of all permanent IT jobs located in the UK 94.62% 94.61% 94.72%
Number of salaries quoted 85383 91912 87037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,750 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Technical Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Specialist Jobs Demand Trend in the UK

Technical Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Specialist within the UK.

Technical Support Specialist Salary Trend in the UK

Technical Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Specialist over the 3 months to 4 May 2015 within the UK.

Technical Support Specialist Salary Histogram in the UK

Technical Support Specialist
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Specialist within the UK over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 51 £31,250 -21.87% 3
London +34 29 £26,988 -36.50%
South East +14 9 £27,000 +1.88% 2
City of London +32 8 £37,500 -11.76%
Berkshire -2 7 £24,750 +15.11% 1
East of England +30 4 £35,000 -
Reading -5 4 £30,000 -
South West -11 4 £36,250 +31.81%
Gloucestershire - 4 £36,250 -
Cheltenham - 4 £36,250 -
Yorkshire +9 2 £25,000 -47.36% 1
North West +8 2 £50,000 +50.37%
Bracknell 0 2 £19,250 +1.31%
Liverpool - 2 £50,000 -
Buckinghamshire - 2 £30,750 - 1
Merseyside - 2 £50,000 -
Essex - 2 £29,250 -
West Yorkshire - 2 £25,000 - 1
Scotland +18 1 - - 1
Cambridgeshire +15 1 £32,500 -
Cambridge +13 1 £32,500 -
Cardiff - 1 £35,000 -
Hertfordshire - 1 £37,500 -
Northamptonshire - 1 £25,500 -
Edinburgh - 1 - - 1
Halifax - 1 £22,500 -
Harlow - 1 £38,000 -
Leeds - 1 £27,500 -
Milton Keynes - 1 £37,500 -
Northampton - 1 £25,500 -

Technical Support Specialist
Top 30 Related IT Skills

For the 6 months to 4 May 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title.

1 69 (69.00%) Windows
2 45 (45.00%) VPN
3 39 (39.00%) Apple
4 38 (38.00%) Apple iOS
5 34 (34.00%) Microsoft
6 28 (28.00%) Telecoms
7 26 (26.00%) Blackberry
7 26 (26.00%) Android
8 20 (20.00%) Finance
9 17 (17.00%) Active Directory
9 17 (17.00%) Windows Server 2008
9 17 (17.00%) Windows 7
10 16 (16.00%) SQL
11 15 (15.00%) Firewall
11 15 (15.00%) Degree
12 13 (13.00%) Cisco
12 13 (13.00%) ITIL
12 13 (13.00%) MS Office
12 13 (13.00%) Broadband
13 12 (12.00%) LAN
13 12 (12.00%) WAN
13 12 (12.00%) Linux
13 12 (12.00%) Windows Server 2003
13 12 (12.00%) Project Management
13 12 (12.00%) Retail
14 11 (11.00%) VMware
14 11 (11.00%) VLAN
14 11 (11.00%) VoIP
14 11 (11.00%) Java
15 10 (10.00%) Oracle

Technical Support Specialist
Top Related IT Skills by Category

For the 6 months to 4 May 2015, IT jobs within the UK that cited Technical Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.00%) IIS
1 7 (7.00%) MS Exchange
2 6 (6.00%) WebLogic
3 3 (3.00%) CMS
4 2 (2.00%) Exchange Server 2007
4 2 (2.00%) Confluence
4 2 (2.00%) Lync
4 2 (2.00%) Exchange Server 2010
4 2 (2.00%) Exchange Server 2013
4 2 (2.00%) SharePoint
5 1 (1.00%) Apache
5 1 (1.00%) Tomcat
5 1 (1.00%) FileNet
5 1 (1.00%) SharePoint 2013
5 1 (1.00%) SharePoint 2010
5 1 (1.00%) Drupal
5 1 (1.00%) Joomla!
5 1 (1.00%) WebSphere
5 1 (1.00%) Exchange Server 2003
5 1 (1.00%) SharePoint Server
Applications
1 13 (13.00%) MS Office
2 9 (9.00%) MS Excel
3 1 (1.00%) MS Visio
3 1 (1.00%) Photoshop
3 1 (1.00%) Adobe Illustrator
3 1 (1.00%) InDesign
Business Applications
1 1 (1.00%) Agresso
Cloud Services
1 5 (5.00%) SaaS
2 2 (2.00%) Cloud Computing
2 2 (2.00%) Google Apps
2 2 (2.00%) Office 365
Communications & Networking
1 45 (45.00%) VPN
2 15 (15.00%) Firewall
3 13 (13.00%) Broadband
4 12 (12.00%) LAN
4 12 (12.00%) WAN
5 11 (11.00%) VLAN
5 11 (11.00%) VoIP
6 10 (10.00%) Internet
6 10 (10.00%) Wi-Fi
7 7 (7.00%) DNS
8 4 (4.00%) SAN
9 3 (3.00%) TCP/IP
10 2 (2.00%) Wireshark
10 2 (2.00%) DMZ
11 1 (1.00%) SSL
11 1 (1.00%) DHCP
11 1 (1.00%) ISDN
11 1 (1.00%) WLAN
11 1 (1.00%) PBX
11 1 (1.00%) Telnet
Database & Business Intelligence
1 8 (8.00%) SQL Server
2 1 (1.00%) MS Access
2 1 (1.00%) RDBMS
2 1 (1.00%) Data Mining
2 1 (1.00%) MySQL
2 1 (1.00%) Crystal Reports
2 1 (1.00%) SQL Server 2000
2 1 (1.00%) Relational Database
2 1 (1.00%) SQL Server 2008
2 1 (1.00%) SQL Server 2005
2 1 (1.00%) BusinessObjects XI
Development Applications
1 2 (2.00%) JIRA
2 1 (1.00%) Visual Studio
2 1 (1.00%) Xcode
2 1 (1.00%) WinDbg
General
1 28 (28.00%) Telecoms
2 20 (20.00%) Finance
3 12 (12.00%) Retail
4 4 (4.00%) French Language
5 3 (3.00%) Banking
5 3 (3.00%) German Language
5 3 (3.00%) Marketing
6 2 (2.00%) Korean Language
7 1 (1.00%) Aerospace
7 1 (1.00%) Publishing
7 1 (1.00%) Spanish Language
7 1 (1.00%) Retail Banking
Libraries, Frameworks & Software Standards
1 7 (7.00%) HTML
1 7 (7.00%) XML
2 4 (4.00%) .NET
3 3 (3.00%) CSS
4 2 (2.00%) FIX Protocol
4 2 (2.00%) .NET Framework
4 2 (2.00%) JSP
5 1 (1.00%) WSDL
5 1 (1.00%) ASP.NET
5 1 (1.00%) J2EE
5 1 (1.00%) ODBC
5 1 (1.00%) OLE DB
5 1 (1.00%) WebSphere MQ
5 1 (1.00%) CSS3
5 1 (1.00%) jQuery
Miscellaneous
1 26 (26.00%) Blackberry
2 9 (9.00%) Video Conferencing
2 9 (9.00%) Client/Server
3 8 (8.00%) EPoS
4 5 (5.00%) Computer Science
5 4 (4.00%) Enterprise Software
5 4 (4.00%) Management Information System
6 3 (3.00%) Replication
6 3 (3.00%) Analytical Skills
6 3 (3.00%) Learning Management System
6 3 (3.00%) Clustering
7 1 (1.00%) Mainframe
7 1 (1.00%) Digital Media
7 1 (1.00%) iPad
7 1 (1.00%) Open Source
7 1 (1.00%) iPhone
7 1 (1.00%) CLARiiON
7 1 (1.00%) Graphic Design
Operating Systems
1 69 (69.00%) Windows
2 38 (38.00%) Apple iOS
3 26 (26.00%) Android
4 17 (17.00%) Windows Server 2008
4 17 (17.00%) Windows 7
5 12 (12.00%) Linux
5 12 (12.00%) Windows Server 2003
6 10 (10.00%) UNIX
7 5 (5.00%) Windows Server 2012
8 4 (4.00%) Windows 2000 Server
9 3 (3.00%) AIX
9 3 (3.00%) HPUX
9 3 (3.00%) Solaris
9 3 (3.00%) SUSE
9 3 (3.00%) Red Hat Enterprise Linux
10 2 (2.00%) Windows 8
10 2 (2.00%) Windows XP
11 1 (1.00%) Mac OS X
11 1 (1.00%) Mac OS
Processes & Methodologies
1 13 (13.00%) ITIL
2 12 (12.00%) Project Management
3 9 (9.00%) Time Management
4 5 (5.00%) Disaster Recovery
4 5 (5.00%) Kalman Filter
5 4 (4.00%) E-Commerce
6 2 (2.00%) Incident Management
6 2 (2.00%) CRM
6 2 (2.00%) ERP
7 1 (1.00%) B2B
7 1 (1.00%) B2C
7 1 (1.00%) Service Management
7 1 (1.00%) Quality Management
7 1 (1.00%) Service Delivery
7 1 (1.00%) Validation
7 1 (1.00%) Migration
7 1 (1.00%) Stakeholder Management
7 1 (1.00%) Performance Monitoring
7 1 (1.00%) People Management
7 1 (1.00%) ITIL V3
Programming Languages
1 16 (16.00%) SQL
2 11 (11.00%) Java
3 8 (8.00%) JavaScript
4 3 (3.00%) Python
4 3 (3.00%) VBScript
5 2 (2.00%) PowerShell
5 2 (2.00%) Google Apps Script
5 2 (2.00%) PL/SQL
5 2 (2.00%) C#
5 2 (2.00%) Perl
6 1 (1.00%) PHP
6 1 (1.00%) C
6 1 (1.00%) VB
6 1 (1.00%) T-SQL
Qualifications
1 15 (15.00%) Degree
2 9 (9.00%) Cisco Certification
3 7 (7.00%) CCNP
3 7 (7.00%) VMware Certified Professional (VCP)
3 7 (7.00%) VCP5
4 3 (3.00%) Microsoft Certification
5 2 (2.00%) ITIL Certification
5 2 (2.00%) CCNA
5 2 (2.00%) MCSE
6 1 (1.00%) MCP
6 1 (1.00%) Network+ Certification
6 1 (1.00%) A+ Certification
6 1 (1.00%) Security Cleared
Quality Assurance & Compliance
1 2 (2.00%) SLA
System Software
1 17 (17.00%) Active Directory
2 10 (10.00%) VMware Infrastructure
3 2 (2.00%) Terminal Services
4 1 (1.00%) VirtualBox
4 1 (1.00%) Hyper-V
4 1 (1.00%) XenDesktop
4 1 (1.00%) VMware Workstation
Systems Management
1 2 (2.00%) Norton AntiVirus
2 1 (1.00%) SCOM
Vendors
1 39 (39.00%) Apple
2 34 (34.00%) Microsoft
3 13 (13.00%) Cisco
4 11 (11.00%) VMware
5 10 (10.00%) Oracle
6 8 (8.00%) Avaya
7 5 (5.00%) EMC
7 5 (5.00%) Citrix
8 4 (4.00%) IBM
8 4 (4.00%) Symantec
9 3 (3.00%) Hitachi
9 3 (3.00%) Red Hat
9 3 (3.00%) Sun
10 2 (2.00%) Google
10 2 (2.00%) hybris
11 1 (1.00%) Unisys
11 1 (1.00%) Business Objects
11 1 (1.00%) Kofax
11 1 (1.00%) Alias
11 1 (1.00%) Sophos
Edinburgh
Net Talent
Salary: £30000 per annum
Posted: 11 days ago
Berkshire
Explore Group
Salary: £33000 per annum + Excellent
Posted: 15 days ago
Princes Risborough, Buckinghamshire
Allied Worldwide
Salary: Benefits
Posted: 24 days ago