England Problem Management Jobs

This section looks at the demand for Problem Management skills within the England region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 21 August 2008 with a comparison to the same period last year.

Problem Management
Location Barking Barnsley Basingstoke Beaconsfield Bedfordshire Belfast Berkshire Birmingham Bournemouth Bracknell Brentwood Bridgend Brighton Bristol Buckinghamshire Camberley Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Clapham Colchester Corby County Antrim Coventry Crewe Derby Derbyshire Docklands, London Dorset East Midlands East of England East Sussex East Yorkshire Edinburgh Egham England Essex Farnborough Glasgow Gloucester Gloucestershire Guildford Hammersmith Hampshire Harrow Havant Haverhill Hemel Hempstead Herefordshire Hertfordshire High Wycombe Home Counties Hull Humberside Ipswich Isle of Man Kent Kingston Upon Thames Knutsford Lancashire Leeds Liverpool Livingston London Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Poole Portsmouth Prescot Preston Reading Rugby Salisbury Scotland Sheffield Shropshire Slough Solihull South East South Wales South West South Yorkshire Southampton Stafford Staffordshire Suffolk Surbiton Surrey Swindon Trowbridge Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Bromwich West Lothian West Malling West Midlands West Sussex West Yorkshire Wiltshire Wimbledon Winchester York Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	285	322
Rank change on same period last year	+37
Matching permanent IT job ads	1101	1205
As % of all UK permanent IT job ads sampled	0.592 %	0.502 %
As % of the category below	1.068 %	0.967 %
Salaries quoted	892	947
Average minimum salary	£39,137	£43,353
Average salary	£41,728	£45,938
% change on same period last year	-9.16 %
Average maximum salary	£44,319	£48,523
UK excluding London average salary	£35,817	£37,575
% change on same period last year	-4.68 %
Processes & Methodologies England
Matching permanent IT job ads	103081	124554
As % of all UK permanent IT job ads sampled	55.47 %	51.93 %
Salaries quoted	85052	99907
Average minimum salary	£42,850	£44,404
Average salary	£46,909	£48,464
% change on same period last year	-3.20 %
Average maximum salary	£50,968	£52,525
UK excluding London average salary	£42,491	£44,465
% change on same period last year	-4.44 %
Problem Management UK

Problem Management
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Problem Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the England region.

Problem Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Problem Management across the England region over the 3 months to 21 August 2008.

Problem Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the England region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
London	-23	482	£49,742	-4.53 %
South East	+43	201	£40,746	-2.97 %
Yorkshire	+62	94	£34,553	+2.46 %
North West	+40	85	£33,873	+12.71 %
West Midlands	+36	76	£32,426	-8.04 %
East of England	+36	67	£35,789	-15.92 %
South West	-10	58	£30,543	-9.11 %
East Midlands	+11	34	£33,050	-4.10 %
Midlands	+16	4	£35,000	-2.23 %
North East	-2	3	£31,000	-2.43 %
Humberside	-	1	£35,000	-

Problem Management UK

Problem Management
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the England region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 766 (36.20 %) ITIL 2 476 (22.50 %) Windows 3 467 (22.07 %) Finance 4 404 (19.09 %) UNIX 5 371 (17.53 %) SQL 6 349 (16.49 %) Service Delivery 7 307 (14.51 %) SLA 8 292 (13.80 %) Microsoft 9 274 (12.95 %) Incident Management 10 265 (12.52 %) Banking 11 247 (11.67 %) Change Management 11 247 (11.67 %) Service Management 12 195 (9.216 %) Active Directory 13 180 (8.507 %) Oracle 14 168 (7.940 %) ITIL Certification

15 159 (7.514 %) Linux 15 159 (7.514 %) Cisco 16 158 (7.467 %) Project Management 17 153 (7.231 %) SQL Server 18 147 (6.947 %) Telecoms 19 144 (6.805 %) Front Office 19 144 (6.805 %) Windows Server 2003 20 142 (6.711 %) MS Excel 21 141 (6.664 %) Configuration Management 22 139 (6.569 %) VMware 23 134 (6.333 %) Remedy 24 133 (6.285 %) Solaris 25 132 (6.238 %) Microsoft Certification 26 121 (5.718 %) MCSE 27 112 (5.293 %) Citrix

Problem Management
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the England region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development 1 96 (4.537 %) .NET 2 52 (2.457 %) J2EE 3 39 (1.843 %) ASP 4 31 (1.465 %) ASP.NET 5 27 (1.276 %) FIX Protocol 6 25 (1.181 %) HTML 7 21 (0.992 %) WebServices 8 18 (0.851 %) XML 9 10 (0.473 %) Software Packaging 9 10 (0.473 %) WebSphere 10 8 (0.378 %) Application Packaging 11 7 (0.331 %) SAP Basis 12 6 (0.284 %) .NET Framework 12 6 (0.284 %) Middleware 13 5 (0.236 %) VXML 13 5 (0.236 %) SAP XI 13 5 (0.236 %) SOAP 13 5 (0.236 %) COM+ 14 4 (0.189 %) CSS 15 1 (0.047 %) JSP	Application Platforms 1 72 (3.403 %) MS Exchange 2 58 (2.741 %) Exchange Server 2003 3 55 (2.599 %) IIS 4 37 (1.749 %) Lotus Notes 5 29 (1.371 %) Exchange Server 2000 6 27 (1.276 %) Exchange Server 5.5 7 24 (1.134 %) SharePoint 8 17 (0.803 %) Apache 9 14 (0.662 %) CMS 10 9 (0.425 %) WebLogic 11 7 (0.331 %) Tomcat 11 7 (0.331 %) SAS 12 6 (0.284 %) JBoss 12 6 (0.284 %) Exchange Server 2007 13 5 (0.236 %) Oracle Workflow 13 5 (0.236 %) Lotus Domino 14 4 (0.189 %) NetWeaver 14 4 (0.189 %) GroupWise 15 3 (0.142 %) iPlanet 16 2 (0.095 %) BizTalk Server
Applications 1 142 (6.711 %) MS Excel 2 103 (4.868 %) MS Office 3 55 (2.599 %) MS Visio 4 26 (1.229 %) MS PowerPoint 5 10 (0.473 %) MS Project 6 6 (0.284 %) SPSS	Business Applications 1 34 (1.607 %) SAP R/3 2 14 (0.662 %) HiPortfolio 3 13 (0.614 %) Singl.eView 4 11 (0.520 %) SAP FI 4 11 (0.520 %) SAP FI/CO 4 11 (0.520 %) SAP CO 5 10 (0.473 %) SAP APO 6 9 (0.425 %) SAP HR 6 9 (0.425 %) Oracle Applications 6 9 (0.425 %) SAP EBP 6 9 (0.425 %) Oracle iRecruitment 7 8 (0.378 %) SAP WM 8 6 (0.284 %) RMDS 9 5 (0.236 %) Minerva 9 5 (0.236 %) MAXIMO 9 5 (0.236 %) SAP PP 9 5 (0.236 %) SAP CRM 9 5 (0.236 %) Oracle EBS 10 4 (0.189 %) Oracle Payroll 10 4 (0.189 %) SAP QM
Communications & Networking 1 107 (5.057 %) SAN 2 97 (4.584 %) TCP/IP 3 93 (4.395 %) Firewall 4 84 (3.970 %) Internet 5 82 (3.875 %) LAN 6 75 (3.544 %) WAN 7 69 (3.261 %) VPN 8 58 (2.741 %) DNS 9 50 (2.363 %) SSL 10 49 (2.316 %) MPLS 11 46 (2.174 %) BGP 12 45 (2.127 %) IPsec 13 43 (2.032 %) VoIP 14 41 (1.938 %) Ethernet 15 40 (1.890 %) ISDN 15 40 (1.890 %) ATM 16 39 (1.843 %) SSH 17 38 (1.796 %) Fast Ethernet 17 38 (1.796 %) Frame Relay 17 38 (1.796 %) SDH	Database & Business Intelligence 1 153 (7.231 %) SQL Server 2 48 (2.268 %) RDBMS 3 46 (2.174 %) Oracle 9i 4 28 (1.323 %) MySQL 5 25 (1.181 %) Sybase IQ 5 25 (1.181 %) Sybase ASE 6 24 (1.134 %) SAP BW 7 22 (1.040 %) Datawarehouse 8 18 (0.851 %) SQL Server 2005 9 17 (0.803 %) ETL 10 12 (0.567 %) MS Access 10 12 (0.567 %) Oracle 10g 11 11 (0.520 %) SQL Server 2000 11 11 (0.520 %) Informix 12 10 (0.473 %) Oracle 8/8i 12 10 (0.473 %) DB2 12 10 (0.473 %) BusinessObjects 13 6 (0.284 %) DB2 UDB 13 6 (0.284 %) OLAP 13 6 (0.284 %) Crystal Reports
Development Applications 1 19 (0.898 %) Visual Studio 2 14 (0.662 %) TestDirector 3 12 (0.567 %) LoadRunner 4 7 (0.331 %) QuickTest Pro 5 6 (0.284 %) WinRunner 6 5 (0.236 %) Oracle Forms 7 4 (0.189 %) SilkTest 8 3 (0.142 %) PVCS 8 3 (0.142 %) VSS/SourceSafe 9 2 (0.095 %) OpenDeploy 10 1 (0.047 %) ClearCase 10 1 (0.047 %) Rational Functional Tester 10 1 (0.047 %) ClearQuest	General 1 467 (22.07 %) Finance 2 265 (12.52 %) Banking 3 147 (6.947 %) Telecoms 4 144 (6.805 %) Front Office 5 103 (4.868 %) Investment Banking 6 67 (3.166 %) Pensions 7 66 (3.119 %) Back Office 7 66 (3.119 %) Financial Institution 8 54 (2.552 %) Retail 8 54 (2.552 %) Billing 9 44 (2.079 %) Health 10 34 (1.607 %) Education 10 34 (1.607 %) Insurance 11 29 (1.371 %) Law 12 18 (0.851 %) Publishing 13 17 (0.803 %) Manufacturing 14 13 (0.614 %) Marketing 14 13 (0.614 %) FMCG 14 13 (0.614 %) Government 15 11 (0.520 %) Electric
Job Titles 1 627 (29.63 %) Analyst 2 317 (14.98 %) Support Analyst 3 206 (9.735 %) Applications Support 4 188 (8.885 %) Service Manager 5 149 (7.042 %) Administrator 6 121 (5.718 %) Applications Support Analyst 7 110 (5.198 %) Problem Manager 8 95 (4.490 %) Team Leader 9 83 (3.922 %) DBA 10 82 (3.875 %) Delivery Manager 11 77 (3.639 %) Service Analyst 12 76 (3.592 %) Services Delivery Manager 13 69 (3.261 %) Technical Specialist 14 64 (3.025 %) Consultant 15 60 (2.836 %) Systems Administrator 16 58 (2.741 %) Support Engineer 16 58 (2.741 %) Incident Manager 17 56 (2.647 %) Technical Support 18 55 (2.599 %) Problem Analyst 19 53 (2.505 %) Developer	Miscellaneous 1 67 (3.166 %) Management Information System 2 57 (2.694 %) Derivative 3 55 (2.599 %) Equities 4 45 (2.127 %) Mainframe 5 40 (1.890 %) PKI 6 27 (1.276 %) Fixed Income 7 25 (1.181 %) IVR 8 24 (1.134 %) Statistics 9 23 (1.087 %) German Language 10 19 (0.898 %) HACMP 11 18 (0.851 %) French Language 12 17 (0.803 %) Replication 13 16 (0.756 %) Computer Science 13 16 (0.756 %) Italian Language 13 16 (0.756 %) Spanish Language 14 15 (0.709 %) Clustering 15 13 (0.614 %) Blackberry 16 12 (0.567 %) N-Tier 16 12 (0.567 %) Credit Derivative 16 12 (0.567 %) CMDB
Operating Systems 1 476 (22.50 %) Windows 2 404 (19.09 %) UNIX 3 159 (7.514 %) Linux 4 144 (6.805 %) Windows Server 2003 5 133 (6.285 %) Solaris 6 88 (4.159 %) Windows 2000 7 82 (3.875 %) Windows XP 8 78 (3.686 %) AIX 9 45 (2.127 %) Windows 2000 Server 10 21 (0.992 %) Windows Vista 11 18 (0.851 %) Red Hat Linux 12 17 (0.803 %) HPUX 13 16 (0.756 %) VMS 14 12 (0.567 %) SUSE 15 10 (0.473 %) Windows NT 16 7 (0.331 %) MVS 17 6 (0.284 %) Fedora 17 6 (0.284 %) OpenVMS 18 3 (0.142 %) Windows Server 2008 19 2 (0.095 %) OS/2	Processes & Methodologies 1 766 (36.20 %) ITIL 2 349 (16.49 %) Service Delivery 3 274 (12.95 %) Incident Management 4 247 (11.67 %) Change Management 4 247 (11.67 %) Service Management 5 158 (7.467 %) Project Management 6 141 (6.664 %) Configuration Management 7 87 (4.112 %) Release Management 8 84 (3.970 %) PRINCE2 9 56 (2.647 %) CRM 10 49 (2.316 %) Security Cleared 11 47 (2.221 %) Time Management 12 44 (2.079 %) Performance Management 13 42 (1.985 %) Information Security 14 40 (1.890 %) Disaster Recovery 14 40 (1.890 %) Migration 15 35 (1.654 %) Asset Management 16 33 (1.560 %) Business Continuity 17 31 (1.465 %) Business Analysis 18 28 (1.323 %) ITSM
Programming Languages 1 371 (17.53 %) SQL 2 75 (3.544 %) Perl 3 64 (3.025 %) C# 4 57 (2.694 %) Java 5 52 (2.457 %) VBA 6 50 (2.363 %) VB 6 50 (2.363 %) PL/SQL 7 45 (2.127 %) Shell Script 8 36 (1.701 %) Transact-SQL 9 34 (1.607 %) C 10 19 (0.898 %) ABAP 10 19 (0.898 %) VBScript 11 18 (0.851 %) JavaScript 12 15 (0.709 %) Python 12 15 (0.709 %) AWK 13 14 (0.662 %) VB6 14 13 (0.614 %) VB.NET 15 9 (0.425 %) C++ 16 5 (0.236 %) PHP 17 4 (0.189 %) JCL	Qualifications 1 168 (7.940 %) ITIL Certification 2 132 (6.238 %) Microsoft Certification 3 121 (5.718 %) MCSE 4 94 (4.442 %) Degree 5 72 (3.403 %) Cisco Certification 6 47 (2.221 %) CCIE 7 39 (1.843 %) CCSP 8 36 (1.701 %) IBM AIX Certification 9 32 (1.512 %) CCNP 10 17 (0.803 %) PRINCE2 Certification 11 15 (0.709 %) ISEB 12 14 (0.662 %) MCP 13 12 (0.567 %) HNC 13 12 (0.567 %) CCNA 13 12 (0.567 %) MCDST 14 11 (0.520 %) MCSA 15 8 (0.378 %) A+ Certification 16 7 (0.331 %) Network+ Certification 17 6 (0.284 %) Citrix Certification 17 6 (0.284 %) MBA
Quality Assurance & Compliance 1 307 (14.51 %) SLA 2 32 (1.512 %) QA 3 11 (0.520 %) ISO27001 4 8 (0.378 %) Sarbanes-Oxley 5 6 (0.284 %) ISO9000 6 4 (0.189 %) ISO9001 7 2 (0.095 %) MiFID 8 1 (0.047 %) COBIT	System Software 1 195 (9.216 %) Active Directory 2 28 (1.323 %) VMware Infrastructure 3 23 (1.087 %) VMware ESX 4 14 (0.662 %) NFS 5 13 (0.614 %) Oracle RMAN 6 9 (0.425 %) Terminal Services 7 7 (0.331 %) NetBackup 7 7 (0.331 %) Backup Exec 8 6 (0.284 %) Tivoli Workload Scheduler 8 6 (0.284 %) RACF 8 6 (0.284 %) VMware Server 9 5 (0.236 %) MetaFrame 10 4 (0.189 %) Citrix Presentation Server 11 2 (0.095 %) Terminal Server
Systems Management 1 44 (2.079 %) OpenView 2 14 (0.662 %) CiscoWorks 2 14 (0.662 %) Tivoli 2 14 (0.662 %) Systems Management Server (SMS) 3 11 (0.520 %) MOM 4 10 (0.473 %) OVSD 5 9 (0.425 %) BMC PATROL 5 9 (0.425 %) ServiceCenter 6 7 (0.331 %) SCCM 7 6 (0.284 %) AssetCenter 7 6 (0.284 %) DameWare 7 6 (0.284 %) Unicenter 8 4 (0.189 %) Legato 8 4 (0.189 %) EMC NetWorker 8 4 (0.189 %) CA SiteMinder 9 3 (0.142 %) Tivoli Monitoring 9 3 (0.142 %) Tivoli Storage Manager 10 2 (0.095 %) Norton AntiVirus 10 2 (0.095 %) AutoSys 10 2 (0.095 %) WSUS	Vendors 1 292 (13.80 %) Microsoft 2 180 (8.507 %) Oracle 3 159 (7.514 %) Cisco 4 139 (6.569 %) VMware 5 134 (6.333 %) Remedy 6 112 (5.293 %) Citrix 7 109 (5.151 %) IBM 8 96 (4.537 %) HP 9 94 (4.442 %) Sun 10 73 (3.450 %) SAP 11 48 (2.268 %) Sybase 12 41 (1.938 %) Lotus 13 31 (1.465 %) Chordiant 14 30 (1.418 %) McAfee Security 15 29 (1.371 %) VERITAS 15 29 (1.371 %) NetApp 16 28 (1.323 %) CheckPoint 17 24 (1.134 %) DataSynapse 18 23 (1.087 %) Altiris 19 22 (1.040 %) Symantec