The first table below looks at the demand for SLA skills in IT jobs advertised for the Exeter region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Exeter region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 12 8 18
Rank change year-on-year
-4 +10
Permanent jobs citing SLA 23 23 20
As % of all permanent IT jobs located in Exeter 16.43% 19.49% 9.09%
As % of the Quality Assurance & Compliance category 92.00% 54.76% 60.61%
Number of salaries quoted 20 23 20
Average salary £19,400 £36,750 £22,500
Average salary % change year-on-year
-47.21% +63.33%
90% offered a salary of more than £17,975 £21,330 £21,200
10% offered a salary of more than £34,500 £37,500 £32,100
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
Exeter
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
25 42 33
As % of all permanent IT jobs located in Exeter 17.86% 35.59% 15.00%
Number of salaries quoted 22 40 33
Average salary £26,000 £35,000 £25,000
Average salary % change year-on-year
-25.71% +39.99%
90% offered a salary of more than £18,000 £23,450 £22,500
10% offered a salary of more than £34,500 £31,500 £37,500
UK excluding London average salary £40,000 £40,000 £40,000
SLA
Devon

SLA
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Exeter region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Exeter

SLA
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Exeter region.

SLA Salary Trend in Exeter

SLA
Salary Histogram in Exeter

This chart provides a salary histogram for IT jobs citing SLA across the Exeter region over the 3 months to 18 April 2014.

SLA Salary Histogram in Exeter

SLA
Top 30 Related IT Skills in Exeter

For the 6 months to 18 April 2014, IT jobs across the Exeter region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 39 (84.78%) Microsoft
2 36 (78.26%) ITIL
3 30 (65.22%) Windows
4 25 (54.35%) MS Excel
5 21 (45.65%) SCOM
6 19 (41.30%) SCCM
6 19 (41.30%) WSUS
6 19 (41.30%) UNIX
7 18 (39.13%) MCP
8 17 (36.96%) SharePoint
8 17 (36.96%) LAN
9 16 (34.78%) Windows Server 2003
9 16 (34.78%) Windows Server 2008
10 15 (32.61%) Cisco
11 14 (30.43%) HP
11 14 (30.43%) Citrix
11 14 (30.43%) Service Delivery
11 14 (30.43%) Problem Management
12 12 (26.09%) VMware Infrastructure
12 12 (26.09%) VMware
12 12 (26.09%) Nagios
13 11 (23.91%) CheckPoint
13 11 (23.91%) Backup Exec
13 11 (23.91%) CommVault
13 11 (23.91%) MS Office
13 11 (23.91%) Windows 2000 Server
13 11 (23.91%) Bomgar
13 11 (23.91%) Incident Management
14 10 (21.74%) TCP/IP
15 9 (19.57%) DNS

SLA
Top Related IT Skills in Exeter by Category

For the 6 months to 18 April 2014, IT jobs across the Exeter region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 17 (36.96%) SharePoint
2 9 (19.57%) MS Exchange
2 9 (19.57%) Blackberry Enterprise Server
3 1 (2.17%) Exchange Server 2010
3 1 (2.17%) Exchange Server 2003
Applications
1 25 (54.35%) MS Excel
2 11 (23.91%) MS Office
3 8 (17.39%) MS Visio
Business Applications
1 3 (6.52%) Oracle Applications
Communications & Networking
1 17 (36.96%) LAN
2 10 (21.74%) TCP/IP
3 9 (19.57%) DNS
3 9 (19.57%) DHCP
3 9 (19.57%) Internet
4 8 (17.39%) WAN
5 4 (8.70%) Firewall
5 4 (8.70%) Cisco PIX
6 3 (6.52%) Network Security
6 3 (6.52%) Intrusion Detection
Database & Business Intelligence
1 3 (6.52%) Oracle Database
General
1 7 (15.22%) Finance
Job Titles
1 17 (36.96%) Analyst
2 16 (34.78%) Systems Engineer
3 15 (32.61%) Support Engineer
4 14 (30.43%) Systems Support
5 11 (23.91%) Systems Support Engineer
6 8 (17.39%) Service Analyst
7 7 (15.22%) Customer Analyst
8 5 (10.87%) Support Analyst
8 5 (10.87%) Senior Systems Engineer
9 4 (8.70%) Technical Consultant
9 4 (8.70%) Consultant
9 4 (8.70%) Technical Project Manager
9 4 (8.70%) Project Manager
9 4 (8.70%) Technical Manager
10 3 (6.52%) Oracle Applications Support Analyst
10 3 (6.52%) Oracle Applications Support
10 3 (6.52%) Windows Support Engineer
10 3 (6.52%) Applications Support Analyst
10 3 (6.52%) Oracle Analyst
10 3 (6.52%) Oracle Support Analyst
Miscellaneous
1 9 (19.57%) Firmware
1 9 (19.57%) Clustering
1 9 (19.57%) Management Information System
1 9 (19.57%) Blackberry
2 4 (8.70%) Thin Client
2 4 (8.70%) Fat Client
Operating Systems
1 30 (65.22%) Windows
2 19 (41.30%) UNIX
3 16 (34.78%) Windows Server 2003
3 16 (34.78%) Windows Server 2008
4 11 (23.91%) Windows 2000 Server
5 4 (8.70%) Solaris
Processes & Methodologies
1 36 (78.26%) ITIL
2 14 (30.43%) Service Delivery
2 14 (30.43%) Problem Management
3 11 (23.91%) Incident Management
4 9 (19.57%) Configuration Management
4 9 (19.57%) Network Load Balancing
5 8 (17.39%) Performance Tuning
5 8 (17.39%) Contact Management
5 8 (17.39%) PRINCE2
6 4 (8.70%) Project Management
7 3 (6.52%) Root Cause Analysis
8 1 (2.17%) ITSM
8 1 (2.17%) Service Management
8 1 (2.17%) Capacity Management
Programming Languages
1 7 (15.22%) SQL
2 3 (6.52%) VB
2 3 (6.52%) PL/SQL
2 3 (6.52%) VB6
Qualifications
1 18 (39.13%) MCP
2 9 (19.57%) CCA
2 9 (19.57%) Citrix Certification
2 9 (19.57%) Microsoft Certification
2 9 (19.57%) MCSE
3 7 (15.22%) ITIL Certification
4 4 (8.70%) PRINCE2 Practitioner
5 3 (6.52%) Security Cleared
Quality Assurance & Compliance
1 8 (17.39%) QA
System Software
1 12 (26.09%) VMware Infrastructure
2 9 (19.57%) ISA Server
2 9 (19.57%) XenApp
3 8 (17.39%) XenServer
3 8 (17.39%) XenDesktop
3 8 (17.39%) Hyper-V
4 1 (2.17%) Active Directory
4 1 (2.17%) Terminal Services
Systems Management
1 21 (45.65%) SCOM
2 19 (41.30%) SCCM
2 19 (41.30%) WSUS
3 12 (26.09%) Nagios
4 11 (23.91%) Backup Exec
5 1 (2.17%) HP SIM
Vendors
1 39 (84.78%) Microsoft
2 15 (32.61%) Cisco
3 14 (30.43%) HP
3 14 (30.43%) Citrix
4 12 (26.09%) VMware
5 11 (23.91%) CheckPoint
5 11 (23.91%) CommVault
5 11 (23.91%) Bomgar
6 9 (19.57%) Dell
7 3 (6.52%) Oracle
7 3 (6.52%) Juniper
7 3 (6.52%) IBM
8 1 (2.17%) ServiceNow
8 1 (2.17%) SolarWinds