The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 103 93 95
Rank change year-on-year
-10 +2
Permanent jobs requiring a 2nd Line Support 3 19 5
As % of all permanent IT jobs located in Glasgow 0.24% 1.45% 0.40%
As % of the Job Titles category 0.27% 1.50% 0.42%
Number of salaries quoted 2 11 4
Average salary £28,000 £25,000 £29,375
Average salary % change year-on-year
+12.00% -14.89%
90% offered a salary of more than £26,400 £22,500 £23,225
10% offered a salary of more than £29,600 £45,000 £35,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1125 1270 1197
As % of all permanent IT jobs located in Glasgow 91.76% 96.73% 95.99%
Number of salaries quoted 734 803 838
Average salary £42,000 £40,000 £41,500
Average salary % change year-on-year
+5.00% -3.61%
90% offered a salary of more than £29,000 £27,000 £29,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Salary Trend in Glasgow

2nd Line Support
Top 29 Related IT Skills in Glasgow

For the 6 months to 7 July 2015, IT jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Windows
1 5 (100.00%) Microsoft
2 4 (80.00%) Active Directory
3 3 (60.00%) Microsoft Certification
3 3 (60.00%) MS Excel
4 2 (40.00%) MS Office
4 2 (40.00%) MS PowerPoint
4 2 (40.00%) Windows 7
5 1 (20.00%) iPad
5 1 (20.00%) Exchange Server 2010
5 1 (20.00%) Office 365
5 1 (20.00%) Windows Server 2012
5 1 (20.00%) Exchange Server 2003
5 1 (20.00%) Degree
5 1 (20.00%) SC Cleared
5 1 (20.00%) Security Cleared
5 1 (20.00%) Android
5 1 (20.00%) ITIL
5 1 (20.00%) Linux
5 1 (20.00%) Windows XP
5 1 (20.00%) MS Visio
5 1 (20.00%) MS Exchange
5 1 (20.00%) Novell
5 1 (20.00%) Mac OS X
5 1 (20.00%) Apple
5 1 (20.00%) Windows Server 2003
5 1 (20.00%) GroupWise
5 1 (20.00%) Blackberry
5 1 (20.00%) Altiris

2nd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 7 July 2015, IT jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) GroupWise
1 1 (20.00%) Exchange Server 2003
1 1 (20.00%) Exchange Server 2010
Applications
1 3 (60.00%) MS Excel
2 2 (40.00%) MS Office
2 2 (40.00%) MS PowerPoint
3 1 (20.00%) MS Visio
Cloud Services
1 1 (20.00%) Office 365
Miscellaneous
1 1 (20.00%) Blackberry
1 1 (20.00%) iPad
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Windows 7
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Linux
3 1 (20.00%) Windows XP
3 1 (20.00%) Mac OS X
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Android
Processes & Methodologies
1 1 (20.00%) ITIL
Qualifications
1 3 (60.00%) Microsoft Certification
2 1 (20.00%) Degree
2 1 (20.00%) SC Cleared
2 1 (20.00%) Security Cleared
System Software
1 4 (80.00%) Active Directory
Vendors
1 5 (100.00%) Microsoft
2 1 (20.00%) Novell
2 1 (20.00%) Apple
2 1 (20.00%) Altiris
Glasgow
Hays IT - Uk Posting account
Salary: £24000.00 - £28000.00 per annum + DOE
Posted: 11 days ago