The statistics below represent IT jobs advertised across the Glasgow region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 83 106 99
Rank change year-on-year
+23 -7
Permanent jobs requiring a 2nd Line Support 6 2 2
As % of all permanent IT jobs located in Glasgow 0.60% 0.16% 0.19%
As % of the Job Titles category 0.62% 0.16% 0.20%
Number of salaries quoted 6 2 2
Median salary £24,206 £29,500 £28,250
Median salary % change year-on-year
-17.94% +4.42%
90% offered a salary of more than £22,500 £25,100 £26,850
10% offered a salary of more than £26,951 £33,900 £29,650
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
965 1248 1014
As % of all permanent IT jobs located in Glasgow 96.60% 96.89% 97.97%
Number of salaries quoted 583 818 654
Median salary £40,500 £42,000 £40,000
Median salary % change year-on-year
-3.57% +5.00%
90% offered a salary of more than £30,400 £30,612 £28,500
10% offered a salary of more than £55,000 £65,000 £56,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Salary Trend in Glasgow

2nd Line Support Skill Set
Top 30 Related IT Skills in Glasgow

For the 6 months to 6 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring 2nd Line Support in the job title.

1 6 (54.55%) Microsoft
2 5 (45.45%) Windows
3 4 (36.36%) Active Directory
3 4 (36.36%) Firewall
3 4 (36.36%) ITIL
4 3 (27.27%) Office 365
4 3 (27.27%) Windows Server
4 3 (27.27%) Windows Server 2008
4 3 (27.27%) Finance
4 3 (27.27%) VMware
4 3 (27.27%) Service Delivery
4 3 (27.27%) WAN
4 3 (27.27%) SLA
5 2 (18.18%) MS Office
5 2 (18.18%) MS Exchange
5 2 (18.18%) LAN
5 2 (18.18%) VMware Infrastructure
5 2 (18.18%) Driving Licence
5 2 (18.18%) Windows Server 2012
6 1 (9.09%) Multi-Factor Authentication
6 1 (9.09%) Virtual Environments
6 1 (9.09%) SaaS
6 1 (9.09%) Azure Active Directory
6 1 (9.09%) Hyper-V
6 1 (9.09%) Windows 7
6 1 (9.09%) Microsoft Azure
6 1 (9.09%) Windows 10
6 1 (9.09%) Data Management
6 1 (9.09%) SQL Server Reporting Services
6 1 (9.09%) Business Analysis

2nd Line Support Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) MS Exchange
Applications
1 2 (18.18%) MS Office
2 1 (9.09%) MS Excel
Cloud Services
1 3 (27.27%) Office 365
2 1 (9.09%) Azure Active Directory
2 1 (9.09%) Microsoft Azure
2 1 (9.09%) SaaS
Communications & Networking
1 4 (36.36%) Firewall
2 3 (27.27%) WAN
3 2 (18.18%) LAN
4 1 (9.09%) TCP/IP
Database & Business Intelligence
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server 2005
1 1 (9.09%) SQL Server Analysis Services
1 1 (9.09%) SQL Server Integration Services
1 1 (9.09%) SQL Server Reporting Services
General
1 3 (27.27%) Finance
Miscellaneous
1 2 (18.18%) Driving Licence
2 1 (9.09%) Client/Server
2 1 (9.09%) Management Information System
Operating Systems
1 5 (45.45%) Windows
2 3 (27.27%) Windows Server
2 3 (27.27%) Windows Server 2008
3 2 (18.18%) Windows Server 2012
4 1 (9.09%) Android
4 1 (9.09%) Windows 10
4 1 (9.09%) Windows 7
Processes & Methodologies
1 4 (36.36%) ITIL
2 3 (27.27%) Service Delivery
3 1 (9.09%) Business Analysis
3 1 (9.09%) Change Management
3 1 (9.09%) Data Management
3 1 (9.09%) Disaster Recovery
3 1 (9.09%) Migration
3 1 (9.09%) Multi-Factor Authentication
3 1 (9.09%) Service Management
3 1 (9.09%) Virtual Environments
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) MCSA
1 1 (9.09%) Microsoft Certification
1 1 (9.09%) SC Cleared
1 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 3 (27.27%) SLA
2 1 (9.09%) QA
System Software
1 4 (36.36%) Active Directory
2 2 (18.18%) VMware Infrastructure
3 1 (9.09%) Hyper-V
Vendors
1 6 (54.55%) Microsoft
2 3 (27.27%) VMware
3 1 (9.09%) Apple
3 1 (9.09%) Cisco