The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 108 90 99
Rank change year-on-year
-18 +9
Permanent jobs requiring a 2nd Line Support 4 1 8
As % of all permanent IT jobs located in Glasgow 0.29% 0.092% 0.66%
As % of the Job Titles category 0.30% 0.095% 0.68%
Number of salaries quoted 1 1 8
Average salary £35,000 £30,000 £35,000
Average salary % change year-on-year
+16.66% -14.28%
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1317 1051 1180
As % of all permanent IT jobs located in Glasgow 96.84% 96.69% 97.36%
Number of salaries quoted 828 678 745
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £30,000 £30,000 £31,000
10% offered a salary of more than £59,850 £55,620 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Salary Trend in Glasgow

2nd Line Support
Top 29 Related IT Skills in Glasgow

For the 6 months to 10 February 2016, IT jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (16.67%) Telecoms
1 1 (16.67%) VMware
1 1 (16.67%) Degree
1 1 (16.67%) Fault Management
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
1 1 (16.67%) Windows Server 2008
1 1 (16.67%) Hyper-V
1 1 (16.67%) Windows 7
1 1 (16.67%) C
1 1 (16.67%) Java
1 1 (16.67%) .NET
1 1 (16.67%) Windows
1 1 (16.67%) LAN
1 1 (16.67%) WAN
1 1 (16.67%) SLA
1 1 (16.67%) Cisco
1 1 (16.67%) CCNP
1 1 (16.67%) CCNA
1 1 (16.67%) Active Directory
1 1 (16.67%) Nortel
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Juniper
1 1 (16.67%) TIBCO
1 1 (16.67%) Endur
1 1 (16.67%) Windows Server
1 1 (16.67%) Network Management
1 1 (16.67%) Windows 8
1 1 (16.67%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 10 February 2016, IT jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) Exchange Server 2013
Business Applications
1 1 (16.67%) Endur
Communications & Networking
1 1 (16.67%) LAN
1 1 (16.67%) WAN
General
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows 8
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) Fault Management
1 1 (16.67%) Network Management
Programming Languages
1 1 (16.67%) C
1 1 (16.67%) Java
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) CCNP
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Degree
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
1 1 (16.67%) Hyper-V
Vendors
1 1 (16.67%) Cisco
1 1 (16.67%) Juniper
1 1 (16.67%) Nortel
1 1 (16.67%) TIBCO
1 1 (16.67%) VMware