The statistics below represent IT jobs advertised across the Glasgow region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Second Line Support
Scotland / Glasgow
Rank 87 102 98
Rank change year-on-year
+15 -4
Permanent jobs requiring a 2nd Line Support 1 4 3
As % of all permanent IT jobs located in Glasgow 0.11% 0.29% 0.26%
As % of the Job Titles category 0.11% 0.30% 0.27%
Number of salaries quoted 1 1 3
Median salary £25,500 £35,000 £24,000
Median salary % change year-on-year
-27.14% +45.83%
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
885 1321 1129
As % of all permanent IT jobs located in Glasgow 96.93% 96.99% 97.08%
Number of salaries quoted 542 808 742
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £29,000 £30,000 £30,000
10% offered a salary of more than £58,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Salary Trend in Glasgow

2nd Line Support Skill Set
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring 2nd Line Support in the job title.

1 6 (66.67%) Microsoft
2 4 (44.44%) Active Directory
2 4 (44.44%) Windows
3 3 (33.33%) WAN
3 3 (33.33%) VMware
3 3 (33.33%) Firewall
3 3 (33.33%) Driving Licence
3 3 (33.33%) ITIL
4 2 (22.22%) Office 365
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Windows Server
4 2 (22.22%) Finance
4 2 (22.22%) Windows Server 2008
4 2 (22.22%) SLA
4 2 (22.22%) MS Office
4 2 (22.22%) MS Exchange
4 2 (22.22%) LAN
5 1 (11.11%) SQL Server
5 1 (11.11%) MCSA
5 1 (11.11%) MS Excel
5 1 (11.11%) Client/Server
5 1 (11.11%) Cisco
5 1 (11.11%) TCP/IP
5 1 (11.11%) Microsoft Certification
5 1 (11.11%) Apple
5 1 (11.11%) Data Management
5 1 (11.11%) SQL Server Reporting Services
5 1 (11.11%) Business Analysis
5 1 (11.11%) SQL Server 2005
5 1 (11.11%) SQL Server Integration Services

2nd Line Support Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
Applications
1 2 (22.22%) MS Office
2 1 (11.11%) MS Excel
Cloud Services
1 2 (22.22%) Office 365
2 1 (11.11%) Azure Active Directory
2 1 (11.11%) Microsoft Azure
2 1 (11.11%) SaaS
Communications & Networking
1 3 (33.33%) Firewall
1 3 (33.33%) WAN
2 2 (22.22%) LAN
3 1 (11.11%) TCP/IP
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server 2005
1 1 (11.11%) SQL Server Analysis Services
1 1 (11.11%) SQL Server Integration Services
1 1 (11.11%) SQL Server Reporting Services
General
1 2 (22.22%) Finance
Miscellaneous
1 3 (33.33%) Driving Licence
2 1 (11.11%) Client/Server
2 1 (11.11%) Management Information System
Operating Systems
1 4 (44.44%) Windows
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2008
3 1 (11.11%) Android
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) ITIL
2 1 (11.11%) Business Analysis
2 1 (11.11%) Change Management
2 1 (11.11%) Data Management
2 1 (11.11%) Migration
2 1 (11.11%) Multi-Factor Authentication
2 1 (11.11%) Service Delivery
2 1 (11.11%) Service Management
Qualifications
1 1 (11.11%) Degree
1 1 (11.11%) MCSA
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) SC Cleared
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 2 (22.22%) SLA
2 1 (11.11%) QA
System Software
1 4 (44.44%) Active Directory
2 2 (22.22%) VMware Infrastructure
3 1 (11.11%) Hyper-V
Vendors
1 6 (66.67%) Microsoft
2 3 (33.33%) VMware
3 1 (11.11%) Apple
3 1 (11.11%) Cisco