The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 76 85 74
Rank change year-on-year
+9 -11
Permanent jobs citing Incident Management 31 15 12
As % of all permanent IT jobs located in Glasgow 2.21% 1.34% 1.30%
As % of the Processes & Methodologies category 2.63% 1.64% 1.73%
Number of salaries quoted 28 6 11
Average salary £26,000 £35,000 £32,500
Average salary % change year-on-year
-25.71% +7.69%
90% offered a salary of more than £23,000 £23,750 £26,000
10% offered a salary of more than £39,000 £50,000 £52,500
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1177 916 694
As % of all permanent IT jobs located in Glasgow 84.07% 81.64% 75.27%
Number of salaries quoted 699 610 434
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Glasgow

Incident Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Glasgow region.

Incident Management Salary Trend in Glasgow

Incident Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Incident Management across the Glasgow region over the 3 months to 29 August 2014.

Incident Management Salary Histogram in Glasgow

Incident Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 29 August 2014, IT jobs across the Glasgow region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 57 (87.69%) ITIL
2 22 (33.85%) Lotus
3 20 (30.77%) Management Information System
4 18 (27.69%) Windows
4 18 (27.69%) Lotus Domino
4 18 (27.69%) Degree
5 17 (26.15%) Computer Science
6 12 (18.46%) SLA
6 12 (18.46%) Telecoms
6 12 (18.46%) Workflow
7 11 (16.92%) Finance
7 11 (16.92%) Service Delivery
7 11 (16.92%) Active Directory
7 11 (16.92%) ITIL Certification
8 9 (13.85%) Intel
8 9 (13.85%) UNIX
9 7 (10.77%) Information Security
9 7 (10.77%) Avaya
9 7 (10.77%) Linux
10 6 (9.23%) Change Management
10 6 (9.23%) IP Telephony
11 5 (7.69%) Software Engineering
11 5 (7.69%) VMware
11 5 (7.69%) FrontRange
11 5 (7.69%) French Language
11 5 (7.69%) Workforce Management Optimization
11 5 (7.69%) VMware Infrastructure
11 5 (7.69%) Verint
11 5 (7.69%) Transition Management
11 5 (7.69%) Service Management

Incident Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 August 2014, IT jobs across the Glasgow region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (27.69%) Lotus Domino
2 4 (6.15%) IBM Notes
Applications
1 4 (6.15%) MS Office
Business Applications
1 1 (1.54%) assyst
Communications & Networking
1 6 (9.23%) IP Telephony
2 5 (7.69%) Intranet
3 1 (1.54%) Wireless
3 1 (1.54%) Network Security
Database & Business Intelligence
1 2 (3.08%) SQL Server
1 2 (3.08%) RDBMS
1 2 (3.08%) Relational Database
General
1 12 (18.46%) Telecoms
2 11 (16.92%) Finance
3 5 (7.69%) French Language
4 1 (1.54%) Legal
4 1 (1.54%) Banking
Job Titles
1 32 (49.23%) Analyst
2 12 (18.46%) Incident Analyst
2 12 (18.46%) Major Incident Analyst
3 10 (15.38%) Senior Analyst
4 8 (12.31%) Technical Support
5 5 (7.69%) Support Engineer
5 5 (7.69%) Support Specialist
5 5 (7.69%) Technical Support Engineer
5 5 (7.69%) Technical Engineer
5 5 (7.69%) Infrastructure Specialist
5 5 (7.69%) Infrastructure Support Specialist
5 5 (7.69%) Service Desk Engineer
6 4 (6.15%) Team Leader
6 4 (6.15%) Service Manager
6 4 (6.15%) Support Analyst
7 3 (4.62%) Service Analyst
7 3 (4.62%) Services Delivery Analyst
8 2 (3.08%) Technical Analyst
8 2 (3.08%) Operations Analyst
8 2 (3.08%) Support Team Leader
Libraries, Frameworks & Software Standards
1 5 (7.69%) .NET
Miscellaneous
1 20 (30.77%) Management Information System
2 17 (26.15%) Computer Science
3 1 (1.54%) Cryptography
Operating Systems
1 18 (27.69%) Windows
2 9 (13.85%) UNIX
3 7 (10.77%) Linux
4 3 (4.62%) Red Hat Enterprise Linux
5 2 (3.08%) Windows Server 2008
5 2 (3.08%) Windows XP
6 1 (1.54%) Windows Server 2003
Processes & Methodologies
1 57 (87.69%) ITIL
2 12 (18.46%) Workflow
3 11 (16.92%) Service Delivery
4 7 (10.77%) Information Security
5 6 (9.23%) Change Management
6 5 (7.69%) Software Engineering
6 5 (7.69%) Workforce Management Optimization
6 5 (7.69%) Transition Management
6 5 (7.69%) Service Management
7 4 (6.15%) Release Management
7 4 (6.15%) Asset Management
8 3 (4.62%) Performance Management
8 3 (4.62%) Continuous Improvement
8 3 (4.62%) Root Cause Analysis
9 2 (3.08%) Service Desk Management
10 1 (1.54%) Performance Tuning
10 1 (1.54%) Data Privacy
10 1 (1.54%) Kalman Filter
10 1 (1.54%) Capacity Planning
10 1 (1.54%) Problem Management
Programming Languages
1 5 (7.69%) Java
2 4 (6.15%) SQL
3 2 (3.08%) PL/SQL
Qualifications
1 18 (27.69%) Degree
2 11 (16.92%) ITIL Certification
3 5 (7.69%) Postgraduate
3 5 (7.69%) Microsoft Certification
4 4 (6.15%) MCDST
5 1 (1.54%) CISM
5 1 (1.54%) MCP
5 1 (1.54%) MCSE
5 1 (1.54%) CISSP
Quality Assurance & Compliance
1 12 (18.46%) SLA
2 4 (6.15%) ISO/IEC 27001
System Software
1 11 (16.92%) Active Directory
2 5 (7.69%) VMware Infrastructure
Vendors
1 22 (33.85%) Lotus
2 9 (13.85%) Intel
3 7 (10.77%) Avaya
4 5 (7.69%) VMware
4 5 (7.69%) FrontRange
4 5 (7.69%) Verint
5 3 (4.62%) Oracle
5 3 (4.62%) Microsoft
6 2 (3.08%) Sybase
6 2 (3.08%) Informatica
7 1 (1.54%) Cisco
Glasgow, Lanarkshire
EasyWebRecruitment.com
Salary: From £20,000 to £25,000 per annum £20 - 25k + potential 4k shift allow
Posted: 3 days ago
Glasgow
DP Connect
Salary: £30000 - £35000 per annum + Childcare Vouchers,Private Healthcare
Posted: 15 days ago