The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 85 87 75
Rank change year-on-year
+2 -12
Permanent jobs citing Incident Management 26 11 12
As % of all permanent IT jobs located in Glasgow 1.99% 0.99% 1.26%
As % of the Processes & Methodologies category 2.31% 1.18% 1.65%
Number of salaries quoted 23 2 10
Average salary £26,000 £37,500 £35,000
Average salary % change year-on-year
-30.66% +7.14%
90% offered a salary of more than £23,000 £27,500 £25,413
10% offered a salary of more than £39,000 £47,499 £52,750
UK excluding London average salary £40,000 £36,500 £37,500
% change year-on-year
+9.58% -2.66%
Incident Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1126 936 728
As % of all permanent IT jobs located in Glasgow 86.02% 84.40% 76.39%
Number of salaries quoted 654 605 458
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £30,800 £29,000
10% offered a salary of more than £59,550 £55,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Glasgow

Incident Management
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Glasgow region.

Incident Management Salary Trend in Glasgow

Incident Management
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Incident Management across the Glasgow region over the 3 months to 17 September 2014.

Incident Management Salary Histogram in Glasgow

Incident Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 17 September 2014, IT jobs across the Glasgow region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 57 (89.06%) ITIL
2 24 (37.50%) Analytical Skills
3 22 (34.38%) Lotus
4 21 (32.81%) Windows
5 20 (31.25%) Management Information System
6 18 (28.13%) Lotus Domino
6 18 (28.13%) Degree
7 17 (26.56%) Computer Science
8 14 (21.88%) Telecoms
9 13 (20.31%) SLA
10 12 (18.75%) Workflow
11 11 (17.19%) UNIX
11 11 (17.19%) Active Directory
11 11 (17.19%) ITIL Certification
11 11 (17.19%) Coaching
12 9 (14.06%) Linux
12 9 (14.06%) Intel
12 9 (14.06%) Service Delivery
12 9 (14.06%) Finance
13 7 (10.94%) Avaya
13 7 (10.94%) VMware
13 7 (10.94%) Information Security
13 7 (10.94%) VMware Infrastructure
14 6 (9.38%) .NET
14 6 (9.38%) IP Telephony
14 6 (9.38%) ISO/IEC 27001
15 5 (7.81%) Java
15 5 (7.81%) Postgraduate
15 5 (7.81%) Microsoft Certification
15 5 (7.81%) Intranet

Incident Management
Top Related IT Skills in Glasgow by Category

For the 6 months to 17 September 2014, IT jobs across the Glasgow region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (28.13%) Lotus Domino
2 4 (6.25%) IBM Notes
Applications
1 4 (6.25%) MS Office
Business Applications
1 1 (1.56%) assyst
Communications & Networking
1 6 (9.38%) IP Telephony
2 5 (7.81%) Intranet
3 1 (1.56%) Wireless
3 1 (1.56%) Network Security
Database & Business Intelligence
1 3 (4.69%) SQL Server
2 1 (1.56%) RDBMS
2 1 (1.56%) Relational Database
General
1 14 (21.88%) Telecoms
2 9 (14.06%) Finance
3 5 (7.81%) French Language
4 1 (1.56%) Legal
4 1 (1.56%) Banking
Job Titles
1 32 (50.00%) Analyst
2 12 (18.75%) Incident Analyst
2 12 (18.75%) Major Incident Analyst
3 10 (15.63%) Senior Analyst
4 8 (12.50%) Technical Support
5 7 (10.94%) Support Specialist
5 7 (10.94%) Infrastructure Specialist
5 7 (10.94%) Infrastructure Support Specialist
6 5 (7.81%) Service Desk Engineer
6 5 (7.81%) Technical Engineer
6 5 (7.81%) Technical Support Engineer
6 5 (7.81%) Support Engineer
7 4 (6.25%) Team Leader
8 3 (4.69%) Technical Analyst
8 3 (4.69%) Operations Analyst
8 3 (4.69%) Services Delivery Analyst
8 3 (4.69%) Support Analyst
8 3 (4.69%) Service Analyst
9 2 (3.13%) Network Analyst
9 2 (3.13%) Service Manager
Libraries, Frameworks & Software Standards
1 6 (9.38%) .NET
2 1 (1.56%) ASP.NET
2 1 (1.56%) Web Services
2 1 (1.56%) XML
Miscellaneous
1 24 (37.50%) Analytical Skills
2 20 (31.25%) Management Information System
3 17 (26.56%) Computer Science
4 1 (1.56%) Cryptography
Operating Systems
1 21 (32.81%) Windows
2 11 (17.19%) UNIX
3 9 (14.06%) Linux
4 5 (7.81%) Red Hat Enterprise Linux
5 2 (3.13%) Windows Server 2008
5 2 (3.13%) Windows XP
6 1 (1.56%) Windows Server 2003
Processes & Methodologies
1 57 (89.06%) ITIL
2 12 (18.75%) Workflow
3 11 (17.19%) Coaching
4 9 (14.06%) Service Delivery
5 7 (10.94%) Information Security
6 5 (7.81%) Software Engineering
6 5 (7.81%) Workforce Management Optimization
6 5 (7.81%) Transition Management
7 4 (6.25%) Asset Management
7 4 (6.25%) Change Management
8 3 (4.69%) Release Management
8 3 (4.69%) Continuous Improvement
8 3 (4.69%) Service Management
9 2 (3.13%) Root Cause Analysis
9 2 (3.13%) Performance Management
10 1 (1.56%) Capacity Planning
10 1 (1.56%) Problem Management
10 1 (1.56%) Strategic Planning
10 1 (1.56%) ITSM
10 1 (1.56%) Data Security
Programming Languages
1 5 (7.81%) Java
2 4 (6.25%) SQL
3 1 (1.56%) VB
3 1 (1.56%) Shell Script
3 1 (1.56%) PL/SQL
3 1 (1.56%) C#
Qualifications
1 18 (28.13%) Degree
2 11 (17.19%) ITIL Certification
3 5 (7.81%) Postgraduate
3 5 (7.81%) Microsoft Certification
4 4 (6.25%) MCDST
5 1 (1.56%) CISM
5 1 (1.56%) MCP
5 1 (1.56%) MCSE
5 1 (1.56%) CISSP
Quality Assurance & Compliance
1 13 (20.31%) SLA
2 6 (9.38%) ISO/IEC 27001
System Software
1 11 (17.19%) Active Directory
2 7 (10.94%) VMware Infrastructure
Vendors
1 22 (34.38%) Lotus
2 9 (14.06%) Intel
3 7 (10.94%) Avaya
3 7 (10.94%) VMware
4 5 (7.81%) FrontRange
4 5 (7.81%) Verint
5 3 (4.69%) Oracle
5 3 (4.69%) Microsoft
6 1 (1.56%) Sybase
6 1 (1.56%) Cisco
6 1 (1.56%) Informatica
Glasgow, Lanarkshire
ITF Solutions
Salary: £26000 - £29500 per annum + 15% shift allowance
Posted: 1 hour ago