The first table below looks at the demand for ITIL skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Information Technology Infrastructure Library (ITIL)
Rank 32 35 27
Rank change year-on-year
+3 -8
Permanent jobs citing ITIL 80 44 68
As % of all permanent IT jobs located in Glasgow 6.820% 5.207% 7.106%
As % of the Processes & Methodologies category 9.401% 7.599% 8.971%
Number of salaries quoted 46 28 42
Average salary £33,000 £27,000 £30,000
Average salary % change year-on-year
+22.22% -10.00%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £42,500 £55,000 £40,000
UK excluding London average salary £40,000 £40,000 £40,000
All Processes & Methodologies
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
851 579 758
As % of all permanent IT jobs located in Glasgow 72.55% 68.52% 79.21%
Number of salaries quoted 489 437 576
Average salary £41,000 £38,000 £42,500
Average salary % change year-on-year
+7.89% -10.58%
90% offered a salary of more than £30,000 £27,300 £29,500
10% offered a salary of more than £55,000 £57,500 £54,100
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL
Scotland

ITIL
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow ITIL Jobs Demand Trend

ITIL
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL across the Glasgow region.

Glasgow ITIL Salary Trend

ITIL
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL across the Glasgow region over the 3 months to 21 May 2013.

Glasgow ITIL Salary Histogram

ITIL
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Glasgow region citing ITIL also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL.

1 56 (40.58%) Windows
2 55 (39.86%) Finance
3 45 (32.61%) UNIX
4 40 (28.99%) Oracle
4 40 (28.99%) SQL Server
5 35 (25.36%) Java
5 35 (25.36%) Incident Management
6 34 (24.64%) SQL
7 30 (21.74%) Service Management
8 27 (19.57%) Change Management
8 27 (19.57%) Degree
9 26 (18.84%) Microsoft
10 24 (17.39%) SLA
11 22 (15.94%) Project Management
12 21 (15.22%) Problem Management
13 20 (14.49%) Service Delivery
14 19 (13.77%) Linux
15 17 (12.32%) MS Excel
16 16 (11.59%) Configuration Management
17 15 (10.87%) ITIL Certification
17 15 (10.87%) Avaya
17 15 (10.87%) Workforce Management Optimization
17 15 (10.87%) IP Telephony
17 15 (10.87%) Verint
18 14 (10.14%) Shell Script
18 14 (10.14%) C#
18 14 (10.14%) .NET
19 13 (9.420%) SCCM
19 13 (9.420%) Continuous Improvement
20 12 (8.696%) Windows 7

ITIL
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Glasgow region citing ITIL also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL. Up to 20 skills are shown per category.

Application Development
1 14 (10.14%) .NET
2 10 (7.246%) XML
3 9 (6.522%) ASP.NET
4 8 (5.797%) WebSphere
5 4 (2.899%) Web Services
6 3 (2.174%) AppFabric
6 3 (2.174%) HTML
7 2 (1.449%) ASP
7 2 (1.449%) CSS
7 2 (1.449%) SOAP
8 1 (0.725%) NHibernate
8 1 (0.725%) Oracle Streams
8 1 (0.725%) Application Packaging
8 1 (0.725%) OLE
Application Platforms
1 11 (7.971%) SharePoint
2 10 (7.246%) IIS
3 4 (2.899%) Apache
3 4 (2.899%) MS Exchange
3 4 (2.899%) SharePoint 2010
4 3 (2.174%) Exchange Server 2010
4 3 (2.174%) Exchange Server 2003
4 3 (2.174%) BizTalk Server
5 2 (1.449%) Lotus Notes
6 1 (0.725%) LiveLink
6 1 (0.725%) Exchange Server 2007
6 1 (0.725%) Tomcat
Applications
1 17 (12.32%) MS Excel
2 11 (7.971%) MS Office
Business Applications
1 3 (2.174%) BusinessWorks
2 2 (1.449%) JDE OneWorld
3 1 (0.725%) Remedy ITSM
Communications & Networking
1 15 (10.87%) IP Telephony
2 9 (6.522%) VoIP
2 9 (6.522%) Intranet
3 8 (5.797%) Unified Communications
4 7 (5.072%) Firewall
4 7 (5.072%) WAN
5 6 (4.348%) LAN
6 3 (2.174%) Intrusion Detection
6 3 (2.174%) SAN
7 2 (1.449%) IPv4
7 2 (1.449%) DHCP
7 2 (1.449%) VPN
7 2 (1.449%) DNS
8 1 (0.725%) Network Security
8 1 (0.725%) Cisco ASA
8 1 (0.725%) Wireless
8 1 (0.725%) HTTP
8 1 (0.725%) LDAP
8 1 (0.725%) Internet
Database & Business Intelligence
1 40 (28.99%) SQL Server
2 11 (7.971%) Oracle 8/8i
3 8 (5.797%) RDBMS
4 7 (5.072%) SQL Server 2008
4 7 (5.072%) Oracle 11g
5 5 (3.623%) Oracle 9i
6 4 (2.899%) Oracle 10g
6 4 (2.899%) SQL Server 2000
6 4 (2.899%) SQL Server 2005
7 3 (2.174%) SQL Server Integration Services
8 2 (1.449%) DB2
8 2 (1.449%) MySQL
9 1 (0.725%) Informix
Development Applications
1 3 (2.174%) Visual Studio
1 3 (2.174%) Eclipse
2 2 (1.449%) ClearCase
2 2 (1.449%) Subversion
3 1 (0.725%) StarTeam
3 1 (0.725%) Oracle APEX
3 1 (0.725%) JIRA
General
1 55 (39.86%) Finance
2 11 (7.971%) Banking
3 8 (5.797%) Investment Banking
3 8 (5.797%) Telecoms
4 2 (1.449%) French Language
5 1 (0.725%) Front Office
5 1 (0.725%) Back Office
5 1 (0.725%) Legal
Job Titles
1 52 (37.68%) Analyst
2 35 (25.36%) Applications Support
3 34 (24.64%) Support Analyst
4 31 (22.46%) Applications Support Analyst
5 15 (10.87%) Service Desk Engineer
6 11 (7.971%) Service Manager
7 9 (6.522%) IT Support
8 7 (5.072%) Technical Specialist
9 6 (4.348%) Consultant
9 6 (4.348%) DBA
9 6 (4.348%) Support Manager
9 6 (4.348%) Configuration Manager
10 5 (3.623%) Production Manager
10 5 (3.623%) Senior Analyst
10 5 (3.623%) Services Delivery Manager
10 5 (3.623%) Release Analyst
10 5 (3.623%) Delivery Manager
10 5 (3.623%) Incident Analyst
11 4 (2.899%) Support Engineer
11 4 (2.899%) Service Desk Manager
Miscellaneous
1 7 (5.072%) CMDB
2 6 (4.348%) Management Information System
3 3 (2.174%) Clustering
3 3 (2.174%) Cryptography
3 3 (2.174%) Blackberry
4 2 (1.449%) Mainframe
4 2 (1.449%) IBM Mainframe
4 2 (1.449%) Hedge funds
5 1 (0.725%) Reference Data
5 1 (0.725%) AS400
5 1 (0.725%) Replication
5 1 (0.725%) PDA
5 1 (0.725%) Statistics
5 1 (0.725%) Smartcard
Operating Systems
1 56 (40.58%) Windows
2 45 (32.61%) UNIX
3 19 (13.77%) Linux
4 12 (8.696%) Windows 7
5 7 (5.072%) Windows Server 2008
5 7 (5.072%) Solaris
5 7 (5.072%) Windows Server 2003
6 6 (4.348%) Windows XP
7 4 (2.899%) AIX
7 4 (2.899%) HPUX
8 1 (0.725%) Windows 2000 Server
8 1 (0.725%) Red Hat Enterprise Linux
8 1 (0.725%) Windows Vista
8 1 (0.725%) VMS
8 1 (0.725%) OpenVMS
Processes & Methodologies
1 35 (25.36%) Incident Management
2 30 (21.74%) Service Management
3 27 (19.57%) Change Management
4 22 (15.94%) Project Management
5 21 (15.22%) Problem Management
6 20 (14.49%) Service Delivery
7 16 (11.59%) Configuration Management
8 15 (10.87%) Workforce Management Optimization
9 13 (9.420%) Continuous Improvement
10 12 (8.696%) Release Management
11 10 (7.246%) Business Continuity
11 10 (7.246%) Business Analysis
11 10 (7.246%) PRINCE2
11 10 (7.246%) Performance Management
12 8 (5.797%) Disaster Recovery
12 8 (5.797%) Root Cause Analysis
13 7 (5.072%) ITIL V3
13 7 (5.072%) Security Management
13 7 (5.072%) CRM
14 6 (4.348%) ETL
Programming Languages
1 35 (25.36%) Java
2 34 (24.64%) SQL
3 14 (10.14%) Shell Script
3 14 (10.14%) C#
4 12 (8.696%) C
5 8 (5.797%) VB
5 8 (5.797%) C++
6 6 (4.348%) VB.NET
7 4 (2.899%) COBOL
8 3 (2.174%) PL/SQL
8 3 (2.174%) PL/1
9 2 (1.449%) Perl
10 1 (0.725%) JavaScript
10 1 (0.725%) Delphi
Qualifications
1 27 (19.57%) Degree
2 15 (10.87%) ITIL Certification
3 9 (6.522%) MCSE
3 9 (6.522%) Microsoft Certification
4 8 (5.797%) Avaya Certification
5 7 (5.072%) Security Cleared
5 7 (5.072%) MCTS
5 7 (5.072%) MCSA
6 4 (2.899%) Cisco Certification
7 3 (2.174%) GIAC
7 3 (2.174%) CEH
7 3 (2.174%) ISEB Practitioner
7 3 (2.174%) SSCP
7 3 (2.174%) CISSP
7 3 (2.174%) CCSP
7 3 (2.174%) ISEB
8 1 (0.725%) CCENT
8 1 (0.725%) SC Cleared
8 1 (0.725%) CCEE
8 1 (0.725%) CCAA
Quality Assurance & Compliance
1 24 (17.39%) SLA
2 7 (5.072%) QA
3 3 (2.174%) ISO 9001
4 2 (1.449%) Sarbanes-Oxley
System Software
1 12 (8.696%) Active Directory
2 6 (4.348%) Microsoft App-V
3 4 (2.899%) VMware Infrastructure
4 3 (2.174%) Oracle RMAN
5 2 (1.449%) Hyper-V
5 2 (1.449%) Veritas Cluster Server
6 1 (0.725%) XenApp
6 1 (0.725%) vSphere
6 1 (0.725%) VMware ESX
Systems Management
1 13 (9.420%) SCCM
2 6 (4.348%) McAfee ePO
3 3 (2.174%) SCOM
3 3 (2.174%) WSUS
4 2 (1.449%) Data Guard
5 1 (0.725%) OpenView Configuration Management
Vendors
1 40 (28.99%) Oracle
2 26 (18.84%) Microsoft
3 15 (10.87%) Avaya
3 15 (10.87%) Verint
4 12 (8.696%) Cisco
5 11 (7.971%) Sybase
6 10 (7.246%) VMware
7 8 (5.797%) Nortel
8 6 (4.348%) McAfee
8 6 (4.348%) AppSense
9 5 (3.623%) Mitel
9 5 (3.623%) Bloomberg
9 5 (3.623%) IBM
10 4 (2.899%) Reuters
11 3 (2.174%) MarketAxess
11 3 (2.174%) Tradeweb
11 3 (2.174%) JBoss
11 3 (2.174%) eSpeed
11 3 (2.174%) CQG
11 3 (2.174%) TIBCO
Glasgow, Scotland
1st & 2nd line, Support, Windows, AD, XP, SCCM, VMWare, Helpdesk, Office, Laptops, PC's)Large organisation is looking for a Service Desk Analyst to work in their London...
Streamline IT Recruitment
Salary: £22000 - £25500 per annum + Bens
Posted: 21 May 2013
Glasgow, Strathclyde, Scotland
Acting as a local technical lead on global projects - Managing locally initiated projects - Providing technical input into local business continuity plans as well as supporting on-going testing... -...
Morgan Stanley
Salary: Competitive
Posted: 20 May 2013
Glasgow, Lanarkshire
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... In-depth knowledge...
Sanderson
Posted: 15 May 2013
Glasgow, Scotland
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... Microsoft Office 2007...
RSG-PLC
Posted: 16 May 2013
Glasgow, Lanarkshire
The Applications Support candidates must have the following experience: - Candidates must be willing and eligible to undergo UK Security Clearance. - Incident Management: Resolve most technical incidents independently within...
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits incl. Health, Pension
Posted: 20 May 2013
Glasgow, Lanarkshire
Grounding in Information Security technical skills including, but not limited to: - Operating Systems (Windows, Unix, Linux); - Databases (Oracle, SQL etc); - Networks (LAN and WLAN) and Network Infrastructure (Routers,...
Proprius Recruitment
Salary: Up to £40,000 per annum
Posted: 20 May 2013
Glasgow, Lanarkshire
Undertake troubleshooting and root cause analysis of problems for the entire product suite... Ensure the ISO 9001 quality processes are adhered to, as well as suggest improvements to...
Net Talent
Posted: 16 May 2013