The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 101 88 106
Rank change year-on-year
-13 +18
Permanent jobs requiring a Service Analyst 10 7 2
As % of all permanent IT jobs located in Glasgow 0.73% 0.65% 0.17%
As % of the Job Titles category 0.75% 0.67% 0.17%
Number of salaries quoted 7 4 2
Average salary £26,000 £22,500 £24,000
Average salary % change year-on-year
+15.55% -6.25%
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1330 1046 1176
As % of all permanent IT jobs located in Glasgow 97.01% 96.49% 97.35%
Number of salaries quoted 828 677 747
Average salary £42,000 £40,000 £42,500
Average salary % change year-on-year
+5.00% -5.88%
90% offered a salary of more than £30,000 £30,000 £30,650
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Glasgow region.

Service Analyst Salary Trend in Glasgow

Service Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 14 February 2016, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 13 (59.09%) MS Office
2 10 (45.45%) Windows
3 8 (36.36%) Finance
4 6 (27.27%) SQL
5 5 (22.73%) ITIL
5 5 (22.73%) MS Excel
5 5 (22.73%) Active Directory
5 5 (22.73%) Retail Banking
5 5 (22.73%) Banking
5 5 (22.73%) Retail
5 5 (22.73%) GAP Analysis
5 5 (22.73%) Law
5 5 (22.73%) Legal
5 5 (22.73%) Test Strategy
5 5 (22.73%) Windows 7
6 4 (18.18%) Degree
6 4 (18.18%) Microsoft
6 4 (18.18%) Windows XP
7 3 (13.64%) HP
7 3 (13.64%) Citrix
7 3 (13.64%) Identity Management
8 2 (9.09%) MS PowerPoint
8 2 (9.09%) ITIL Certification
8 2 (9.09%) LAN
8 2 (9.09%) WAN
8 2 (9.09%) MS Exchange
8 2 (9.09%) HND
9 1 (4.55%) PRINCE2
9 1 (4.55%) Unix
9 1 (4.55%) Oracle

Service Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 14 February 2016, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
Applications
1 13 (59.09%) MS Office
2 5 (22.73%) MS Excel
3 2 (9.09%) MS PowerPoint
4 1 (4.55%) MS Project
Communications & Networking
1 2 (9.09%) LAN
1 2 (9.09%) WAN
2 1 (4.55%) ADSL
2 1 (4.55%) Broadband
2 1 (4.55%) Firewall
2 1 (4.55%) TCP/IP
2 1 (4.55%) VLAN
2 1 (4.55%) VoIP
2 1 (4.55%) VPN
Database & Business Intelligence
1 1 (4.55%) BusinessObjects
General
1 8 (36.36%) Finance
2 5 (22.73%) Banking
2 5 (22.73%) Law
2 5 (22.73%) Legal
2 5 (22.73%) Retail
2 5 (22.73%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (4.55%) Web Services
Miscellaneous
1 1 (4.55%) Blackberry
1 1 (4.55%) Computer Science
1 1 (4.55%) iPhone
1 1 (4.55%) Management Information System
1 1 (4.55%) User Experience
Operating Systems
1 10 (45.45%) Windows
2 5 (22.73%) Windows 7
3 4 (18.18%) Windows XP
4 1 (4.55%) Solaris
4 1 (4.55%) Unix
4 1 (4.55%) Windows 10
4 1 (4.55%) Windows 8
4 1 (4.55%) Windows Server 2003
Processes & Methodologies
1 5 (22.73%) GAP Analysis
1 5 (22.73%) ITIL
1 5 (22.73%) Test Strategy
2 3 (13.64%) Identity Management
3 1 (4.55%) Agile Software Development
3 1 (4.55%) Business Intelligence
3 1 (4.55%) CRM
3 1 (4.55%) Data Analysis
3 1 (4.55%) Data Modelling
3 1 (4.55%) Document Management
3 1 (4.55%) Enterprise Architecture
3 1 (4.55%) Information Security
3 1 (4.55%) PRINCE2
3 1 (4.55%) Programme Management
3 1 (4.55%) Project Management
3 1 (4.55%) Resource Management
3 1 (4.55%) Security Operations
3 1 (4.55%) Service Delivery
3 1 (4.55%) Stakeholder Management
3 1 (4.55%) Vulnerability Scanning
Programming Languages
1 6 (27.27%) SQL
2 1 (4.55%) Java
Qualifications
1 4 (18.18%) Degree
2 2 (9.09%) HND
2 2 (9.09%) ITIL Certification
3 1 (4.55%) MOS
3 1 (4.55%) PRINCE2 Certification
3 1 (4.55%) SC Cleared
3 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 1 (4.55%) COBIT
1 1 (4.55%) HMG Security Policy Framework
1 1 (4.55%) ISO/IEC 27001
1 1 (4.55%) SLA
System Software
1 5 (22.73%) Active Directory
Vendors
1 4 (18.18%) Microsoft
2 3 (13.64%) Citrix
2 3 (13.64%) HP
3 1 (4.55%) iManage
3 1 (4.55%) MicroStrategy
3 1 (4.55%) Motorola
3 1 (4.55%) Oracle
Glasgow, Lanarkshire
CGI
Salary: £20000 - £23000 per annum + benefits
Posted: 3 days ago
Glasgow, Lanarkshire
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: 4 days ago