The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 87 101 81
Rank change year-on-year
+14 -20
Permanent jobs requiring a Service Analyst 5 2 3
As % of all permanent IT jobs located in Glasgow 0.45% 0.17% 0.32%
As % of the Job Titles category 0.48% 0.17% 0.34%
Number of salaries quoted 3 1 1
Average salary £22,500 £20,500 £26,000
Average salary % change year-on-year
+9.75% -21.15%
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1050 1169 885
As % of all permanent IT jobs located in Glasgow 95.37% 97.25% 95.68%
Number of salaries quoted 690 730 573
Average salary £40,000 £41,000 £40,000
Average salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £30,000 £30,000 £26,000
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Glasgow region.

Service Analyst Salary Trend in Glasgow

Service Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 January 2015, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (94.44%) Windows
2 15 (83.33%) Windows 7
3 14 (77.78%) MS Office
3 14 (77.78%) Microsoft
4 13 (72.22%) Windows XP
5 12 (66.67%) MS Excel
5 12 (66.67%) MS PowerPoint
6 9 (50.00%) Windows Server 2003
7 7 (38.89%) Active Directory
8 6 (33.33%) WorkSite
9 5 (27.78%) ITIL
10 4 (22.22%) Content Management
11 3 (16.67%) CRM
11 3 (16.67%) Legal
11 3 (16.67%) Service Delivery
12 2 (11.11%) Service Management
12 2 (11.11%) Identity Management
12 2 (11.11%) Law
12 2 (11.11%) MOS
12 2 (11.11%) MS Exchange
12 2 (11.11%) SLA
12 2 (11.11%) Citrix
12 2 (11.11%) Data Analysis
12 2 (11.11%) Smartphone
12 2 (11.11%) Exchange Server 2007
13 1 (5.56%) Continuous Improvement
13 1 (5.56%) ITIL Foundation Certificate
13 1 (5.56%) Analytical Skills
13 1 (5.56%) Incident Management
13 1 (5.56%) Exchange Server 2003

Service Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 28 January 2015, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) WorkSite
2 2 (11.11%) Exchange Server 2007
2 2 (11.11%) MS Exchange
3 1 (5.56%) Blackberry Enterprise Server
3 1 (5.56%) Exchange Server 2003
Applications
1 14 (77.78%) MS Office
2 12 (66.67%) MS Excel
2 12 (66.67%) MS PowerPoint
Communications & Networking
1 1 (5.56%) ADSL
General
1 3 (16.67%) Legal
2 2 (11.11%) Law
Miscellaneous
1 2 (11.11%) Smartphone
2 1 (5.56%) Analytical Skills
2 1 (5.56%) Blackberry
Operating Systems
1 17 (94.44%) Windows
2 15 (83.33%) Windows 7
3 13 (72.22%) Windows XP
4 9 (50.00%) Windows Server 2003
Processes & Methodologies
1 5 (27.78%) ITIL
2 4 (22.22%) Content Management
3 3 (16.67%) CRM
3 3 (16.67%) Service Delivery
4 2 (11.11%) Service Management
4 2 (11.11%) Data Analysis
4 2 (11.11%) Identity Management
5 1 (5.56%) Migration
5 1 (5.56%) Asset Management
5 1 (5.56%) Incident Management
5 1 (5.56%) Continuous Improvement
5 1 (5.56%) ITSM
Programming Languages
1 1 (5.56%) VBA
Qualifications
1 2 (11.11%) MOS
2 1 (5.56%) ITIL Foundation Certificate
2 1 (5.56%) Cisco Certification
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 7 (38.89%) Active Directory
Systems Management
1 1 (5.56%) Systems Management Server (SMS)
Vendors
1 14 (77.78%) Microsoft
2 2 (11.11%) Citrix
3 1 (5.56%) Interwoven
3 1 (5.56%) Cisco
Glasgow
Capita - ITIN
Salary: £20000 - £25000 per annum + 15% shift
Posted: 9 days ago