The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 70 87 -
Rank change year-on-year
+17 -
Permanent jobs requiring a Service Analyst 38 6 0
As % of all permanent IT jobs located in Glasgow 2.74% 0.50% -
As % of the Job Titles category 2.84% 0.52% -
Number of salaries quoted 15 6 0
Average salary £25,000 £25,000 -
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1338 1154 812
As % of all permanent IT jobs located in Glasgow 96.61% 95.69% 91.13%
Number of salaries quoted 825 787 543
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £27,500 £30,000 £26,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
Scotland

Service Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Glasgow region.

Service Analyst Salary Trend in Glasgow

Service Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 31 July 2014, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 38 (77.55%) Windows
2 34 (69.39%) MS Excel
3 33 (67.35%) MS Office
4 31 (63.27%) ITIL
5 27 (55.10%) Active Directory
6 26 (53.06%) MS PowerPoint
6 26 (53.06%) WorkSite
6 26 (53.06%) Windows 7
7 23 (46.94%) Legal
8 19 (38.78%) Law
8 19 (38.78%) Interwoven
9 12 (24.49%) Windows Server 2003
9 12 (24.49%) Windows XP
10 9 (18.37%) Microsoft
11 8 (16.33%) Microsoft Certification
11 8 (16.33%) MS Exchange
11 8 (16.33%) Exchange Server 2007
12 7 (14.29%) Service Delivery
13 6 (12.24%) VMware
13 6 (12.24%) Asset Management
13 6 (12.24%) Content Management
13 6 (12.24%) VMware Infrastructure
13 6 (12.24%) Windows Server 2008
13 6 (12.24%) Exchange Server 2010
13 6 (12.24%) MCTS
13 6 (12.24%) MCITP
13 6 (12.24%) MCSE
13 6 (12.24%) MCSA
13 6 (12.24%) SAN
13 6 (12.24%) Windows Server 2012

Service Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 31 July 2014, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (53.06%) WorkSite
2 8 (16.33%) MS Exchange
2 8 (16.33%) Exchange Server 2007
3 6 (12.24%) Exchange Server 2010
4 4 (8.16%) Blackberry Enterprise Server
5 2 (4.08%) Exchange Server 2003
Applications
1 34 (69.39%) MS Excel
2 33 (67.35%) MS Office
3 26 (53.06%) MS PowerPoint
Communications & Networking
1 6 (12.24%) SAN
2 5 (10.20%) VPN
3 3 (6.12%) TCP/IP
4 2 (4.08%) ADSL
4 2 (4.08%) Broadband
4 2 (4.08%) 3G
5 1 (2.04%) DHCP
5 1 (2.04%) DNS
General
1 23 (46.94%) Legal
2 19 (38.78%) Law
Miscellaneous
1 5 (10.20%) Blackberry
Operating Systems
1 38 (77.55%) Windows
2 26 (53.06%) Windows 7
3 12 (24.49%) Windows Server 2003
3 12 (24.49%) Windows XP
4 6 (12.24%) Windows Server 2008
4 6 (12.24%) Windows Server 2012
5 1 (2.04%) Windows Vista
5 1 (2.04%) UNIX
5 1 (2.04%) Linux
Processes & Methodologies
1 31 (63.27%) ITIL
2 7 (14.29%) Service Delivery
3 6 (12.24%) Asset Management
3 6 (12.24%) Content Management
4 5 (10.20%) Change Management
5 4 (8.16%) Service Management
5 4 (8.16%) Incident Management
5 4 (8.16%) Release Management
5 4 (8.16%) CRM
6 2 (4.08%) Knowledge Management
7 1 (2.04%) ITSM
7 1 (2.04%) Problem Management
7 1 (2.04%) ITIL V2
Qualifications
1 8 (16.33%) Microsoft Certification
2 6 (12.24%) MCTS
2 6 (12.24%) MCITP
2 6 (12.24%) MCSE
2 6 (12.24%) MCSA
3 3 (6.12%) ITIL Certification
4 2 (4.08%) MCDST
4 2 (4.08%) MOS
5 1 (2.04%) Degree
Quality Assurance & Compliance
1 3 (6.12%) SLA
System Software
1 27 (55.10%) Active Directory
2 6 (12.24%) VMware Infrastructure
3 2 (4.08%) Terminal Services
3 2 (4.08%) Hyper-V
Vendors
1 19 (38.78%) Interwoven
2 9 (18.37%) Microsoft
3 6 (12.24%) VMware
4 2 (4.08%) Citrix
5 1 (2.04%) Apple