The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 79 88 81
Rank change year-on-year
+9 -7
Permanent jobs requiring a Service Analyst 32 7 2
As % of all permanent IT jobs located in Glasgow 2.26% 0.62% 0.22%
As % of the Job Titles category 2.34% 0.65% 0.24%
Number of salaries quoted 8 7 2
Average salary £25,000 £25,000 £25,000
90% offered a salary of more than £24,700 £24,500 £20,600
10% offered a salary of more than £26,650 £28,000 £29,400
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1368 1081 848
As % of all permanent IT jobs located in Glasgow 96.41% 95.07% 92.07%
Number of salaries quoted 833 751 559
Average salary £40,000 £42,500 £36,000
Average salary % change year-on-year
-5.88% +18.05%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Glasgow region.

Service Analyst Salary Trend in Glasgow

Service Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 21 August 2014, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 39 (82.98%) Windows
2 35 (74.47%) MS Excel
3 34 (72.34%) MS Office
4 29 (61.70%) ITIL
5 28 (59.57%) Active Directory
6 27 (57.45%) MS PowerPoint
6 27 (57.45%) WorkSite
6 27 (57.45%) Windows 7
7 24 (51.06%) Legal
8 20 (42.55%) Interwoven
8 20 (42.55%) Law
9 12 (25.53%) Windows XP
9 12 (25.53%) Windows Server 2003
10 9 (19.15%) Microsoft
11 8 (17.02%) MS Exchange
11 8 (17.02%) Exchange Server 2007
12 7 (14.89%) Service Delivery
13 6 (12.77%) MCSE
13 6 (12.77%) MCSA
13 6 (12.77%) Microsoft Certification
13 6 (12.77%) SAN
13 6 (12.77%) VMware
13 6 (12.77%) Asset Management
13 6 (12.77%) Content Management
13 6 (12.77%) MCTS
13 6 (12.77%) MCITP
13 6 (12.77%) VMware Infrastructure
13 6 (12.77%) Windows Server 2008
13 6 (12.77%) Exchange Server 2010
13 6 (12.77%) Windows Server 2012

Service Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 21 August 2014, IT jobs across the Glasgow region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (57.45%) WorkSite
2 8 (17.02%) Exchange Server 2007
2 8 (17.02%) MS Exchange
3 6 (12.77%) Exchange Server 2010
4 4 (8.51%) Blackberry Enterprise Server
5 2 (4.26%) Exchange Server 2003
Applications
1 35 (74.47%) MS Excel
2 34 (72.34%) MS Office
3 27 (57.45%) MS PowerPoint
Communications & Networking
1 6 (12.77%) SAN
2 5 (10.64%) VPN
3 3 (6.38%) TCP/IP
4 2 (4.26%) 3G
4 2 (4.26%) ADSL
4 2 (4.26%) Broadband
5 1 (2.13%) DHCP
5 1 (2.13%) DNS
General
1 24 (51.06%) Legal
2 20 (42.55%) Law
Miscellaneous
1 5 (10.64%) Blackberry
Operating Systems
1 39 (82.98%) Windows
2 27 (57.45%) Windows 7
3 12 (25.53%) Windows XP
3 12 (25.53%) Windows Server 2003
4 6 (12.77%) Windows Server 2012
4 6 (12.77%) Windows Server 2008
5 1 (2.13%) UNIX
5 1 (2.13%) Windows Vista
5 1 (2.13%) Linux
Processes & Methodologies
1 29 (61.70%) ITIL
2 7 (14.89%) Service Delivery
3 6 (12.77%) Asset Management
3 6 (12.77%) Content Management
4 5 (10.64%) Change Management
5 4 (8.51%) CRM
5 4 (8.51%) Service Management
5 4 (8.51%) Release Management
6 3 (6.38%) Incident Management
7 2 (4.26%) Knowledge Management
8 1 (2.13%) Problem Management
8 1 (2.13%) ITSM
8 1 (2.13%) ITIL V2
Qualifications
1 6 (12.77%) MCSE
1 6 (12.77%) MCSA
1 6 (12.77%) Microsoft Certification
1 6 (12.77%) MCTS
1 6 (12.77%) MCITP
2 2 (4.26%) MOS
3 1 (2.13%) Degree
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 28 (59.57%) Active Directory
2 6 (12.77%) VMware Infrastructure
3 2 (4.26%) Hyper-V
3 2 (4.26%) Terminal Services
Vendors
1 20 (42.55%) Interwoven
2 9 (19.15%) Microsoft
3 6 (12.77%) VMware
4 2 (4.26%) Citrix
5 1 (2.13%) Apple