The table below looks at the statistics for SLA skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 70 87 71
Rank change year-on-year
+17 -16
Permanent jobs citing SLA 19 23 37
As % of all permanent IT jobs located in Glasgow 1.84% 1.75% 2.81%
As % of the Quality Assurance & Compliance category 17.43% 19.49% 30.58%
Number of salaries quoted 11 11 21
Median salary £33,000 £25,000 £35,000
Median salary % change year-on-year
+32.00% -28.57%
90% offered a salary of more than £21,000 £24,000 £27,500
10% offered a salary of more than £40,000 £40,000 £47,500
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
109 118 121
As % of all permanent IT jobs located in Glasgow 10.55% 8.96% 9.18%
Number of salaries quoted 51 77 74
Median salary £36,000 £37,500 £40,000
Median salary % change year-on-year
-4.00% -6.25%
90% offered a salary of more than £28,500 £30,000 £32,500
10% offered a salary of more than £52,500 £52,950 £57,100
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Glasgow region.

SLA Salary Trend in Glasgow

SLA
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing SLA across the Glasgow region over the 3 months to 30 September 2016.

SLA Salary Histogram in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for SLA.

1 33 (62.26%) Windows
2 32 (60.38%) Windows Server
3 27 (50.94%) Windows Server 2008
4 26 (49.06%) ITIL
5 19 (35.85%) Service Management
6 18 (33.96%) Service Delivery
7 16 (30.19%) Hyper-V
8 15 (28.30%) Windows Server 2012
8 15 (28.30%) Change Management
8 15 (28.30%) Active Directory
9 14 (26.42%) Trend Analysis
9 14 (26.42%) ITIL V3
10 13 (24.53%) Coaching
10 13 (24.53%) Analytical Skills
10 13 (24.53%) Unix
11 12 (22.64%) VoIP
11 12 (22.64%) Linux
11 12 (22.64%) Oracle
11 12 (22.64%) Continuous Improvement
12 11 (20.75%) Oracle Database
12 11 (20.75%) CTI
12 11 (20.75%) VXML
12 11 (20.75%) Genesys
12 11 (20.75%) IVR
13 10 (18.87%) Microsoft
13 10 (18.87%) Security Operations
14 9 (16.98%) ITIL Certification
15 8 (15.09%) Cisco
15 8 (15.09%) Eclipse
16 7 (13.21%) CRM

SLA
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.55%) MS Exchange
2 2 (3.77%) SharePoint
2 2 (3.77%) Skype for Business
3 1 (1.89%) CMS
3 1 (1.89%) IBM Domino
3 1 (1.89%) IBM Notes
Applications
1 3 (5.66%) MS Excel
2 1 (1.89%) MS Office
Business Applications
1 1 (1.89%) Dynamics AX
1 1 (1.89%) Dynamics CRM
Cloud Services
1 4 (7.55%) Microsoft Azure
2 3 (5.66%) Amazon AWS
2 3 (5.66%) Office 365
3 1 (1.89%) Cloud Computing
Communications & Networking
1 12 (22.64%) VoIP
2 11 (20.75%) CTI
3 6 (11.32%) WAN
4 5 (9.43%) Firewall
5 4 (7.55%) DNS
5 4 (7.55%) Ethernet
5 4 (7.55%) LAN
6 3 (5.66%) ADSL
6 3 (5.66%) DHCP
6 3 (5.66%) TCP/IP
7 2 (3.77%) BGP
7 2 (3.77%) OSPF
7 2 (3.77%) SHDSL
7 2 (3.77%) Wireless
8 1 (1.89%) Cisco ASA
8 1 (1.89%) Internet
8 1 (1.89%) MPLS
8 1 (1.89%) NAS
8 1 (1.89%) Network Security
8 1 (1.89%) VPN
Database & Business Intelligence
1 11 (20.75%) Oracle Database
2 4 (7.55%) SQL Server
3 3 (5.66%) SQL Server 2008
3 3 (5.66%) SQL Server 2012
3 3 (5.66%) SQL Server Analysis Services
3 3 (5.66%) SQL Server Integration Services
3 3 (5.66%) SQL Server Reporting Services
4 1 (1.89%) GIS
Development Applications
1 8 (15.09%) Eclipse
2 1 (1.89%) PowerBuilder
General
1 3 (5.66%) Retail
1 3 (5.66%) Telecoms
2 2 (3.77%) Finance
2 2 (3.77%) Local Government
2 2 (3.77%) Pharmaceutical
3 1 (1.89%) Billing
Job Titles
1 11 (20.75%) Genesys Specialist
1 11 (20.75%) Infrastructure Engineer
1 11 (20.75%) Support Specialist
2 8 (15.09%) Analyst
3 5 (9.43%) Team Leader
4 4 (7.55%) Service Manager
4 4 (7.55%) Support Analyst
5 3 (5.66%) Administrator
5 3 (5.66%) Applications Support
5 3 (5.66%) Applications Support Analyst
5 3 (5.66%) DBA
5 3 (5.66%) Infrastructure Analyst
5 3 (5.66%) SQL DBA
5 3 (5.66%) Support Engineer
5 3 (5.66%) Support Team Leader
6 2 (3.77%) 2nd Line Support
6 2 (3.77%) 3rd Line Support
6 2 (3.77%) Delivery Manager
6 2 (3.77%) IT Technician
6 2 (3.77%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 11 (20.75%) VXML
2 3 (5.66%) .NET
3 1 (1.89%) XML
Miscellaneous
1 13 (24.53%) Analytical Skills
2 11 (20.75%) IVR
3 3 (5.66%) Driving Licence
3 3 (5.66%) Mainframe
4 2 (3.77%) Clustering
4 2 (3.77%) Data Centre
4 2 (3.77%) Management Information System
5 1 (1.89%) AS400
5 1 (1.89%) Client/Server
5 1 (1.89%) Computer Science
5 1 (1.89%) IBM Mainframe
5 1 (1.89%) Statistics
5 1 (1.89%) User Experience
Operating Systems
1 33 (62.26%) Windows
2 32 (60.38%) Windows Server
3 27 (50.94%) Windows Server 2008
4 15 (28.30%) Windows Server 2012
5 13 (24.53%) Unix
6 12 (22.64%) Linux
7 2 (3.77%) Windows 7
8 1 (1.89%) Windows 10
8 1 (1.89%) Windows 8
8 1 (1.89%) Windows Server 2003
8 1 (1.89%) Windows Vista
8 1 (1.89%) Windows XP
Processes & Methodologies
1 26 (49.06%) ITIL
2 19 (35.85%) Service Management
3 18 (33.96%) Service Delivery
4 15 (28.30%) Change Management
5 14 (26.42%) ITIL V3
5 14 (26.42%) Trend Analysis
6 13 (24.53%) Coaching
7 12 (22.64%) Continuous Improvement
8 10 (18.87%) Security Operations
9 7 (13.21%) CRM
10 4 (7.55%) Agile Software Development
10 4 (7.55%) ITSM
11 3 (5.66%) Business Intelligence
11 3 (5.66%) ERP
11 3 (5.66%) Performance Tuning
11 3 (5.66%) Process Management
12 2 (3.77%) Disaster Recovery
12 2 (3.77%) Mentoring
12 2 (3.77%) Network Monitoring
12 2 (3.77%) Virtual Environments
Programming Languages
1 7 (13.21%) SQL
2 3 (5.66%) PowerShell
3 1 (1.89%) C#
3 1 (1.89%) VB
3 1 (1.89%) VB.NET
3 1 (1.89%) VBA
3 1 (1.89%) X++
Qualifications
1 9 (16.98%) ITIL Certification
2 6 (11.32%) Degree
3 4 (7.55%) Cisco Certification
4 3 (5.66%) Microsoft Certification
5 2 (3.77%) CCNA
5 2 (3.77%) CCNP
5 2 (3.77%) GNVQ
5 2 (3.77%) MCSA
5 2 (3.77%) MCSE
6 1 (1.89%) HND
6 1 (1.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.89%) Sarbanes-Oxley
System Software
1 16 (30.19%) Hyper-V
2 15 (28.30%) Active Directory
3 4 (7.55%) VMware Infrastructure
4 2 (3.77%) XenApp
Systems Management
1 1 (1.89%) Backup Exec
1 1 (1.89%) Microsoft Clustering
Vendors
1 12 (22.64%) Oracle
2 11 (20.75%) Genesys
3 10 (18.87%) Microsoft
4 8 (15.09%) Cisco
5 4 (7.55%) VMware
6 2 (3.77%) Citrix
6 2 (3.77%) Fortinet
6 2 (3.77%) IBM
7 1 (1.89%) CheckPoint
7 1 (1.89%) CommVault
7 1 (1.89%) F5
7 1 (1.89%) Intel Security
7 1 (1.89%) JD Edwards
7 1 (1.89%) Lotus
7 1 (1.89%) Red Hat
7 1 (1.89%) Remedy
7 1 (1.89%) SolarWinds
Glasgow, Lanarkshire
Leidos
Posted: 6 days ago
Glasgow
Cathcart Associates
Salary: £20000 - £26000 per annum
Posted: 25 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £40000 - £55000 per annum + benefits
Posted: 4 days ago