The table below looks at the statistics for SLA skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 69 79 68
Rank change year-on-year
+10 -11
Permanent jobs citing SLA 27 27 44
As % of all permanent IT jobs located in Glasgow 2.38% 2.12% 3.14%
As % of the Quality Assurance & Compliance category 22.88% 21.77% 33.08%
Number of salaries quoted 13 13 26
Median salary £34,000 £35,000 £35,000
Median salary % change year-on-year
-2.85% -
90% offered a salary of more than £21,500 £22,400 £28,750
10% offered a salary of more than £34,800 £39,500 £43,750
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
118 124 133
As % of all permanent IT jobs located in Glasgow 10.39% 9.74% 9.49%
Number of salaries quoted 47 78 83
Median salary £35,000 £37,500 £40,000
Median salary % change year-on-year
-6.66% -6.25%
90% offered a salary of more than £25,000 £30,000 £28,800
10% offered a salary of more than £47,500 £52,000 £57,300
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Glasgow region.

SLA Salary Trend in Glasgow

SLA
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing SLA across the Glasgow region over the 3 months to 28 August 2016.

SLA Salary Histogram in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 August 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for SLA.

1 45 (63.38%) Windows
2 40 (56.34%) Windows Server
3 30 (42.25%) ITIL
4 27 (38.03%) Windows Server 2008
5 25 (35.21%) Active Directory
6 24 (33.80%) Windows Server 2012
7 21 (29.58%) Hyper-V
7 21 (29.58%) Service Management
8 19 (26.76%) Service Delivery
8 19 (26.76%) SQL Server
9 17 (23.94%) Unix
9 17 (23.94%) Microsoft
10 16 (22.54%) SQL
10 16 (22.54%) Analytical Skills
11 15 (21.13%) Continuous Improvement
11 15 (21.13%) Change Management
12 14 (19.72%) Firewall
12 14 (19.72%) DNS
12 14 (19.72%) Trend Analysis
12 14 (19.72%) Coaching
12 14 (19.72%) ITIL V3
13 13 (18.31%) Microsoft Azure
13 13 (18.31%) VoIP
13 13 (18.31%) Oracle
14 12 (16.90%) Linux
14 12 (16.90%) WAN
14 12 (16.90%) DHCP
14 12 (16.90%) Office 365
15 11 (15.49%) Oracle Database
15 11 (15.49%) Genesys

SLA
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.68%) MS Exchange
2 6 (8.45%) SharePoint
3 4 (5.63%) SharePoint 2010
4 2 (2.82%) Skype for Business
5 1 (1.41%) CMS
5 1 (1.41%) IBM Domino
5 1 (1.41%) IBM Notes
Applications
1 8 (11.27%) MS Excel
2 1 (1.41%) MS Office
Business Applications
1 1 (1.41%) JDE EnterpriseOne
Cloud Services
1 13 (18.31%) Microsoft Azure
2 12 (16.90%) Office 365
3 3 (4.23%) Amazon AWS
4 1 (1.41%) Cloud Computing
Communications & Networking
1 14 (19.72%) DNS
1 14 (19.72%) Firewall
2 13 (18.31%) VoIP
3 12 (16.90%) DHCP
3 12 (16.90%) WAN
4 11 (15.49%) CTI
5 10 (14.08%) LAN
6 6 (8.45%) SAN
7 5 (7.04%) Ethernet
8 4 (5.63%) ADSL
8 4 (5.63%) TCP/IP
9 3 (4.23%) BGP
9 3 (4.23%) OSPF
9 3 (4.23%) SHDSL
10 2 (2.82%) Cisco ASA
10 2 (2.82%) Internet
10 2 (2.82%) MPLS
10 2 (2.82%) Network Security
10 2 (2.82%) Wireless
10 2 (2.82%) WLAN
Database & Business Intelligence
1 19 (26.76%) SQL Server
2 11 (15.49%) Oracle Database
3 3 (4.23%) SQL Server 2008
3 3 (4.23%) SQL Server 2012
3 3 (4.23%) SQL Server Analysis Services
3 3 (4.23%) SQL Server Integration Services
3 3 (4.23%) SQL Server Reporting Services
4 1 (1.41%) DB2
4 1 (1.41%) GIS
Development Applications
1 8 (11.27%) Eclipse
2 1 (1.41%) PowerBuilder
General
1 5 (7.04%) Finance
2 4 (5.63%) Telecoms
3 3 (4.23%) Local Government
3 3 (4.23%) Retail
4 2 (2.82%) Pharmaceutical
5 1 (1.41%) Billing
5 1 (1.41%) Manufacturing
Job Titles
1 20 (28.17%) Infrastructure Engineer
2 11 (15.49%) Genesys Specialist
2 11 (15.49%) Support Specialist
3 10 (14.08%) Analyst
4 6 (8.45%) Support Analyst
4 6 (8.45%) Team Leader
5 5 (7.04%) IT Engineer
5 5 (7.04%) Senior IT Engineer
6 4 (5.63%) Computer Operator
6 4 (5.63%) Developer
6 4 (5.63%) IT Infrastructure Engineer
6 4 (5.63%) Senior Infrastructure Engineer
6 4 (5.63%) SharePoint Developer
7 3 (4.23%) Administrator
7 3 (4.23%) Applications Support
7 3 (4.23%) DBA
7 3 (4.23%) Infrastructure Analyst
7 3 (4.23%) Service Manager
7 3 (4.23%) SQL DBA
7 3 (4.23%) Support Team Leader
Libraries, Frameworks & Software Standards
1 11 (15.49%) VXML
2 6 (8.45%) .NET
3 5 (7.04%) XML
4 4 (5.63%) AngularJS
4 4 (5.63%) ASP.NET
4 4 (5.63%) CSS
4 4 (5.63%) HTML
4 4 (5.63%) HTML5
4 4 (5.63%) jQuery
4 4 (5.63%) XSLT
Miscellaneous
1 16 (22.54%) Analytical Skills
2 11 (15.49%) IVR
3 6 (8.45%) Mainframe
4 5 (7.04%) AS400
4 5 (7.04%) Data Centre
5 4 (5.63%) IBM Mainframe
6 2 (2.82%) Clustering
6 2 (2.82%) Computer Science
6 2 (2.82%) Driving Licence
6 2 (2.82%) Management Information System
7 1 (1.41%) Statistics
7 1 (1.41%) User Experience
Operating Systems
1 45 (63.38%) Windows
2 40 (56.34%) Windows Server
3 27 (38.03%) Windows Server 2008
4 24 (33.80%) Windows Server 2012
5 17 (23.94%) Unix
6 12 (16.90%) Linux
7 6 (8.45%) Windows Server 2003
8 2 (2.82%) Windows 7
9 1 (1.41%) Windows 10
9 1 (1.41%) Windows 8
9 1 (1.41%) Windows Vista
9 1 (1.41%) Windows XP
Processes & Methodologies
1 30 (42.25%) ITIL
2 21 (29.58%) Service Management
3 19 (26.76%) Service Delivery
4 15 (21.13%) Change Management
4 15 (21.13%) Continuous Improvement
5 14 (19.72%) Coaching
5 14 (19.72%) ITIL V3
5 14 (19.72%) Trend Analysis
6 10 (14.08%) Security Operations
7 8 (11.27%) Agile Software Development
7 8 (11.27%) Matrix Management
7 8 (11.27%) Matrix Organization
8 7 (9.86%) Change Control
8 7 (9.86%) CRM
8 7 (9.86%) Load Balancing
8 7 (9.86%) Mentoring
9 6 (8.45%) Project Management
10 5 (7.04%) ERP
10 5 (7.04%) Presales
11 4 (5.63%) Web Development
Programming Languages
1 16 (22.54%) SQL
2 5 (7.04%) C#
3 4 (5.63%) JavaScript
4 3 (4.23%) PowerShell
5 1 (1.41%) VB
5 1 (1.41%) VB.NET
5 1 (1.41%) VBA
Qualifications
1 9 (12.68%) ITIL Certification
2 6 (8.45%) Degree
3 5 (7.04%) Cisco Certification
4 3 (4.23%) CCNP
4 3 (4.23%) Microsoft Certification
5 2 (2.82%) CCNA
5 2 (2.82%) GNVQ
5 2 (2.82%) MCSA
5 2 (2.82%) MCSE
6 1 (1.41%) HND
6 1 (1.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (5.63%) ISO/IEC 27001
System Software
1 25 (35.21%) Active Directory
2 21 (29.58%) Hyper-V
3 9 (12.68%) VMware Infrastructure
4 2 (2.82%) XenApp
Systems Management
1 5 (7.04%) SCCM
1 5 (7.04%) SCOM
2 1 (1.41%) Backup Exec
2 1 (1.41%) Microsoft Clustering
Vendors
1 17 (23.94%) Microsoft
2 13 (18.31%) Oracle
3 11 (15.49%) Genesys
4 9 (12.68%) VMware
5 8 (11.27%) Cisco
6 5 (7.04%) IBM
7 4 (5.63%) Dell
7 4 (5.63%) HP
7 4 (5.63%) Kaspersky
7 4 (5.63%) Siemens
7 4 (5.63%) WatchGuard
8 3 (4.23%) Fortinet
9 2 (2.82%) Citrix
9 2 (2.82%) F5
10 1 (1.41%) CheckPoint
10 1 (1.41%) Intel Security
10 1 (1.41%) JD Edwards
10 1 (1.41%) Lotus
10 1 (1.41%) Red Hat
10 1 (1.41%) Remedy
Glasgow
Cathcart Associates
Posted: 11 days ago