The table below looks at the statistics for SLA skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 64 73 80
Rank change year-on-year
+9 +7
Permanent jobs citing SLA 19 35 20
As % of all permanent IT jobs located in Glasgow 1.95% 2.70% 1.93%
As % of the Quality Assurance & Compliance category 20.21% 25.55% 29.41%
Number of salaries quoted 15 11 13
Median salary £33,000 £30,000 £32,500
Median salary % change year-on-year
+10.00% -7.69%
90% offered a salary of more than £20,300 £20,500 £26,800
10% offered a salary of more than £39,200 £47,500 £39,000
UK excluding London median salary £35,000 £36,500 £33,000
% change year-on-year
-4.10% +10.60%
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
94 137 68
As % of all permanent IT jobs located in Glasgow 9.66% 10.58% 6.56%
Number of salaries quoted 57 73 42
Median salary £40,000 £40,000 £39,000
Median salary % change year-on-year
- +2.56%
90% offered a salary of more than £28,500 £30,000 £30,400
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £44,500 £44,000 £41,500
% change year-on-year
+1.13% +6.02%

SLA
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Glasgow region.

SLA Salary Trend in Glasgow

SLA
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing SLA across the Glasgow region over the 3 months to 8 December 2016.

SLA Salary Histogram in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 8 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for SLA.

1 22 (52.38%) ITIL
2 20 (47.62%) Windows
2 20 (47.62%) Windows Server
3 18 (42.86%) Windows Server 2008
4 17 (40.48%) Service Delivery
5 12 (28.57%) Service Management
6 11 (26.19%) Microsoft
6 11 (26.19%) Active Directory
6 11 (26.19%) Oracle
6 11 (26.19%) VoIP
6 11 (26.19%) Analytical Skills
7 10 (23.81%) ITIL V3
7 10 (23.81%) Change Management
8 9 (21.43%) Firewall
8 9 (21.43%) ITIL Certification
8 9 (21.43%) Coaching
9 8 (19.05%) Continuous Improvement
9 8 (19.05%) Oracle Database
9 8 (19.05%) Hyper-V
9 8 (19.05%) Trend Analysis
9 8 (19.05%) Genesys
9 8 (19.05%) CTI
9 8 (19.05%) VXML
9 8 (19.05%) Unix
9 8 (19.05%) Eclipse
9 8 (19.05%) Cisco
9 8 (19.05%) Linux
9 8 (19.05%) IVR
10 7 (16.67%) Windows Server 2012
11 6 (14.29%) MS Excel

SLA
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.29%) MS Exchange
2 3 (7.14%) IIS
3 1 (2.38%) IBM Domino
3 1 (2.38%) IBM Notes
Applications
1 6 (14.29%) MS Excel
2 4 (9.52%) MS Office
Business Applications
1 1 (2.38%) Dynamics AX
1 1 (2.38%) Dynamics CRM
1 1 (2.38%) PeopleSoft HCM
Cloud Services
1 2 (4.76%) Microsoft Azure
1 2 (4.76%) Office 365
2 1 (2.38%) Amazon AWS
2 1 (2.38%) Cloud Computing
Communications & Networking
1 11 (26.19%) VoIP
2 9 (21.43%) Firewall
3 8 (19.05%) CTI
4 6 (14.29%) DNS
4 6 (14.29%) LAN
4 6 (14.29%) WAN
5 5 (11.90%) DHCP
6 4 (9.52%) Network Security
7 3 (7.14%) Cisco ASA
7 3 (7.14%) Ethernet
7 3 (7.14%) MPLS
7 3 (7.14%) VPN
7 3 (7.14%) Wireless
8 2 (4.76%) ADSL
8 2 (4.76%) Cisco PIX
8 2 (4.76%) IPsec
8 2 (4.76%) Spanning Tree
8 2 (4.76%) TCP/IP
8 2 (4.76%) Wi-Fi
9 1 (2.38%) SHDSL
Database & Business Intelligence
1 8 (19.05%) Oracle Database
2 3 (7.14%) RDBMS
2 3 (7.14%) Relational Database
Development Applications
1 8 (19.05%) Eclipse
General
1 4 (9.52%) Finance
2 3 (7.14%) Telecoms
3 2 (4.76%) Banking
3 2 (4.76%) Local Government
3 2 (4.76%) Military
4 1 (2.38%) Billing
4 1 (2.38%) Pharmaceutical
Job Titles
1 12 (28.57%) Analyst
2 8 (19.05%) Genesys Specialist
2 8 (19.05%) Support Specialist
3 5 (11.90%) Infrastructure Engineer
3 5 (11.90%) Service Manager
4 4 (9.52%) IT Manager
4 4 (9.52%) Service Analyst
4 4 (9.52%) Service Desk Manager
5 3 (7.14%) 2nd Line Support
5 3 (7.14%) IT Services Manager
5 3 (7.14%) ITIL Manager
5 3 (7.14%) ITIL Service Manager
5 3 (7.14%) Security Engineer
5 3 (7.14%) Support Analyst
5 3 (7.14%) Systems Analyst
6 2 (4.76%) 2nd Line Support Analyst
6 2 (4.76%) Cisco Analyst
6 2 (4.76%) Cisco Network Analyst
6 2 (4.76%) Junior Analyst
6 2 (4.76%) Junior Systems Analyst
Libraries, Frameworks & Software Standards
1 8 (19.05%) VXML
2 2 (4.76%) .NET
Miscellaneous
1 11 (26.19%) Analytical Skills
2 8 (19.05%) IVR
3 2 (4.76%) Clustering
3 2 (4.76%) Driving Licence
3 2 (4.76%) Graphic Design
3 2 (4.76%) Mainframe
3 2 (4.76%) Management Information System
4 1 (2.38%) Client/Server
4 1 (2.38%) Cyber Attack
Operating Systems
1 20 (47.62%) Windows
1 20 (47.62%) Windows Server
2 18 (42.86%) Windows Server 2008
3 8 (19.05%) Linux
3 8 (19.05%) Unix
4 7 (16.67%) Windows Server 2012
5 4 (9.52%) Windows Server 2003
6 1 (2.38%) Windows 10
6 1 (2.38%) Windows 7
6 1 (2.38%) Windows 8
6 1 (2.38%) Windows Vista
6 1 (2.38%) Windows XP
Processes & Methodologies
1 22 (52.38%) ITIL
2 17 (40.48%) Service Delivery
3 12 (28.57%) Service Management
4 10 (23.81%) Change Management
4 10 (23.81%) ITIL V3
5 9 (21.43%) Coaching
6 8 (19.05%) Continuous Improvement
6 8 (19.05%) Trend Analysis
7 4 (9.52%) Line Management
7 4 (9.52%) Security Operations
8 3 (7.14%) CRM
8 3 (7.14%) Project Management
8 3 (7.14%) Service Desk Management
9 2 (4.76%) Customer Engagement
9 2 (4.76%) Document Management
9 2 (4.76%) Facilities Management
9 2 (4.76%) Mentoring
9 2 (4.76%) Network Design
9 2 (4.76%) Process Management
9 2 (4.76%) Six Sigma
Programming Languages
1 6 (14.29%) SQL
2 3 (7.14%) PowerShell
3 2 (4.76%) VB
3 2 (4.76%) VBScript
4 1 (2.38%) X++
Qualifications
1 9 (21.43%) ITIL Certification
2 6 (14.29%) Cisco Certification
3 5 (11.90%) CCNP
4 4 (9.52%) Degree
5 2 (4.76%) CCNA
6 1 (2.38%) GNVQ
6 1 (2.38%) ITIL Foundation Certificate
6 1 (2.38%) SC Cleared
6 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 1 (2.38%) Sarbanes-Oxley
System Software
1 11 (26.19%) Active Directory
2 8 (19.05%) Hyper-V
3 5 (11.90%) VMware Infrastructure
4 3 (7.14%) ISA Server
4 3 (7.14%) vSphere
5 1 (2.38%) XenApp
Systems Management
1 2 (4.76%) FortiGate
2 1 (2.38%) Backup Exec
2 1 (2.38%) Microsoft Clustering
2 1 (2.38%) Norton AntiVirus
Vendors
1 11 (26.19%) Microsoft
1 11 (26.19%) Oracle
2 8 (19.05%) Cisco
2 8 (19.05%) Genesys
3 5 (11.90%) VMware
4 4 (9.52%) CheckPoint
5 2 (4.76%) Aruba
5 2 (4.76%) F5
5 2 (4.76%) Fortinet
5 2 (4.76%) Xerox
6 1 (2.38%) Citrix
6 1 (2.38%) IBM
6 1 (2.38%) Intel Security
6 1 (2.38%) JD Edwards
6 1 (2.38%) Juniper
6 1 (2.38%) Lotus
6 1 (2.38%) PeopleSoft
6 1 (2.38%) Remedy
6 1 (2.38%) SolarWinds
Glasgow, Lanarkshire
Cathcart Associates Ltd
Posted: Yesterday
Glasgow, Lanarkshire
Leidos
Posted: 7 days ago
Glasgow
Recruitment Revolution Limited
Salary: £50,000 - £65,000 DOE + Company Benefits Package
Posted: 21 days ago