The table below looks at the statistics for SLA skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 72 84 74
Rank change year-on-year
+12 -10
Permanent jobs citing SLA 18 18 13
As % of all permanent IT jobs located in Glasgow 1.75% 1.57% 1.40%
As % of the Quality Assurance & Compliance category 28.57% 25.35% 16.88%
Number of salaries quoted 10 13 9
Average salary £32,500 £40,000 £42,500
Average salary % change year-on-year
-18.75% -5.88%
90% offered a salary of more than £25,900 £29,500 £33,000
10% offered a salary of more than £55,500 £50,000 £52,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
Scotland

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Glasgow region.

Quality Assurance & Compliance Category
Glasgow
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
63 71 77
As % of all permanent IT jobs located in Glasgow 6.13% 6.18% 8.27%
Number of salaries quoted 35 50 48
Average salary £40,000 £46,250 £39,000
Average salary % change year-on-year
-13.51% +18.58%
90% offered a salary of more than £30,900 £30,000 £32,500
10% offered a salary of more than £52,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Glasgow region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Glasgow

SLA
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Glasgow region.

SLA Salary Trend in Glasgow

SLA
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing SLA across the Glasgow region over the 3 months to 24 December 2014.

SLA Salary Histogram in Glasgow

SLA
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 December 2014, IT jobs across the Glasgow region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 30 (54.55%) ITIL
2 21 (38.18%) SQL
3 14 (25.45%) C#
4 13 (23.64%) SQL Server
4 13 (23.64%) UNIX
4 13 (23.64%) Analytical Skills
5 12 (21.82%) Linux
5 12 (21.82%) Microsoft
6 10 (18.18%) Windows
6 10 (18.18%) Service Delivery
7 9 (16.36%) Oracle
7 9 (16.36%) CRM
7 9 (16.36%) Service Management
8 8 (14.55%) .NET
8 8 (14.55%) MS Excel
8 8 (14.55%) SharePoint
8 8 (14.55%) VMware
8 8 (14.55%) ISO/IEC 27001
8 8 (14.55%) SQL Server 2008
9 7 (12.73%) T-SQL
9 7 (12.73%) Finance
9 7 (12.73%) SQL Server Reporting Services
10 6 (10.91%) Telecoms
10 6 (10.91%) Ruby
10 6 (10.91%) Dynamics CRM
10 6 (10.91%) Incident Management
10 6 (10.91%) VMware Infrastructure
10 6 (10.91%) Red Hat Enterprise Linux
11 5 (9.09%) Crystal Reports
11 5 (9.09%) Active Directory

SLA
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 December 2014, IT jobs across the Glasgow region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 8 (14.55%) SharePoint
2 3 (5.45%) MS Exchange
3 2 (3.64%) Blackberry Enterprise Server
3 2 (3.64%) Exchange Server 2010
4 1 (1.82%) OpenStack
4 1 (1.82%) SharePoint 2013
4 1 (1.82%) WorkSite
4 1 (1.82%) IIS
4 1 (1.82%) JBoss
4 1 (1.82%) IBM Notes
4 1 (1.82%) Apache
Applications
1 8 (14.55%) MS Excel
2 3 (5.45%) MS Office
Business Applications
1 6 (10.91%) Dynamics CRM
2 2 (3.64%) Oracle EBS R12
2 2 (3.64%) Oracle EBS
3 1 (1.82%) Movex
3 1 (1.82%) Oracle Applications
3 1 (1.82%) assyst
3 1 (1.82%) Infor M3
Cloud Services
1 1 (1.82%) SaaS
Communications & Networking
1 4 (7.27%) WAN
1 4 (7.27%) DHCP
1 4 (7.27%) DNS
2 3 (5.45%) LAN
3 2 (3.64%) Firewall
3 2 (3.64%) Network Security
3 2 (3.64%) SAN
4 1 (1.82%) Intranet
4 1 (1.82%) OSPF
4 1 (1.82%) BGP
4 1 (1.82%) Ethernet
4 1 (1.82%) TCP/IP
4 1 (1.82%) Wireless
4 1 (1.82%) SHDSL
4 1 (1.82%) ADSL
Database & Business Intelligence
1 13 (23.64%) SQL Server
2 8 (14.55%) SQL Server 2008
3 7 (12.73%) SQL Server Reporting Services
4 5 (9.09%) Crystal Reports
5 3 (5.45%) Oracle Reports
6 2 (3.64%) QlikView
6 2 (3.64%) BusinessObjects XI
6 2 (3.64%) BusinessObjects Web Intelligence
7 1 (1.82%) SQL Server Analysis Services
7 1 (1.82%) SQL Server Integration Services
7 1 (1.82%) Oracle Database
7 1 (1.82%) MySQL
Development Applications
1 1 (1.82%) NUnit
1 1 (1.82%) Moq
General
1 7 (12.73%) Finance
2 6 (10.91%) Telecoms
3 2 (3.64%) Retail
4 1 (1.82%) Investment Banking
4 1 (1.82%) Local Government
4 1 (1.82%) Banking
Job Titles
1 19 (34.55%) Applications Support
2 15 (27.27%) Analyst
3 9 (16.36%) Support Analyst
4 8 (14.55%) Applications Support Analyst
5 6 (10.91%) Infrastructure Specialist
5 6 (10.91%) Support Specialist
5 6 (10.91%) Service Manager
5 6 (10.91%) Infrastructure Support Specialist
6 5 (9.09%) Services Delivery Manager
6 5 (9.09%) Delivery Manager
7 4 (7.27%) Team Leader
7 4 (7.27%) Developer
7 4 (7.27%) Support Engineer
8 3 (5.45%) Systems Analyst
8 3 (5.45%) Applications Support Engineer
9 2 (3.64%) Business Objects Developer
9 2 (3.64%) Service Desk Analyst
9 2 (3.64%) Relationships Manager
9 2 (3.64%) ITIL Manager
9 2 (3.64%) Business Developer
Libraries, Frameworks & Software Standards
1 8 (14.55%) .NET
2 2 (3.64%) ASP.NET
2 2 (3.64%) ASP.NET Web Forms
3 1 (1.82%) WCF
3 1 (1.82%) WPF
3 1 (1.82%) Silverlight
3 1 (1.82%) LINQ
3 1 (1.82%) AngularJS
Miscellaneous
1 13 (23.64%) Analytical Skills
2 3 (5.45%) Blackberry
3 2 (3.64%) Clustering
3 2 (3.64%) EPoS
4 1 (1.82%) CMDB
4 1 (1.82%) Enterprise Software
Operating Systems
1 13 (23.64%) UNIX
2 12 (21.82%) Linux
3 10 (18.18%) Windows
4 6 (10.91%) Red Hat Enterprise Linux
5 2 (3.64%) Windows 7
5 2 (3.64%) Windows Server 2008
6 1 (1.82%) Windows XP
6 1 (1.82%) Windows Server 2003
Processes & Methodologies
1 30 (54.55%) ITIL
2 10 (18.18%) Service Delivery
3 9 (16.36%) Service Management
3 9 (16.36%) CRM
4 6 (10.91%) Incident Management
5 5 (9.09%) Continuous Improvement
6 4 (7.27%) Change Management
7 3 (5.45%) Quality Management
7 3 (5.45%) ETL
7 3 (5.45%) ITSM
7 3 (5.45%) Project Management
7 3 (5.45%) Agile Software Development
7 3 (5.45%) Problem Management
7 3 (5.45%) Mentoring
8 2 (3.64%) Release Management
8 2 (3.64%) Unit Testing
8 2 (3.64%) Performance Management
8 2 (3.64%) Information Assurance
8 2 (3.64%) Root Cause Analysis
8 2 (3.64%) Asset Management
Programming Languages
1 21 (38.18%) SQL
2 14 (25.45%) C#
3 7 (12.73%) T-SQL
4 6 (10.91%) Ruby
5 5 (9.09%) Shell Script
6 4 (7.27%) PL/SQL
7 3 (5.45%) Java
7 3 (5.45%) VBA
8 2 (3.64%) C
9 1 (1.82%) VB
9 1 (1.82%) JavaScript
9 1 (1.82%) Perl
Qualifications
1 5 (9.09%) Security Cleared
2 4 (7.27%) Degree
2 4 (7.27%) ITIL Certification
3 3 (5.45%) SC Cleared
4 2 (3.64%) ITIL Foundation Certificate
5 1 (1.82%) DV Cleared
5 1 (1.82%) CISM
5 1 (1.82%) MOS
5 1 (1.82%) CCNP
5 1 (1.82%) CCNA
5 1 (1.82%) Cisco Certification
Quality Assurance & Compliance
1 8 (14.55%) ISO/IEC 27001
2 2 (3.64%) QA
System Software
1 6 (10.91%) VMware Infrastructure
2 5 (9.09%) Active Directory
3 2 (3.64%) NFS
3 2 (3.64%) XenApp
3 2 (3.64%) vSphere
Systems Management
1 1 (1.82%) Systems Management Server (SMS)
1 1 (1.82%) Control-M
1 1 (1.82%) Opscode Chef
Vendors
1 12 (21.82%) Microsoft
2 9 (16.36%) Oracle
3 8 (14.55%) VMware
4 2 (3.64%) Sybase
4 2 (3.64%) Business Objects
4 2 (3.64%) Cisco
4 2 (3.64%) HP
4 2 (3.64%) Citrix
5 1 (1.82%) Avaya
5 1 (1.82%) Epicor
5 1 (1.82%) Lotus
5 1 (1.82%) Salesforce.com
5 1 (1.82%) Fortinet
5 1 (1.82%) F5
Glasgow
Capita - ITIN
Salary: £45000 per annum + Benefits
Posted: 16 days ago