The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 100 104 106
Rank change year-on-year
+4 +2
Permanent jobs citing ITSM 10 4 7
As % of all permanent IT jobs located in Glasgow 0.80% 0.32% 0.49%
As % of the Processes & Methodologies category 0.87% 0.35% 0.56%
Number of salaries quoted 10 4 5
Median salary £37,174 £50,000 £32,500
Median salary % change year-on-year
-25.65% +53.84%
90% offered a salary of more than £30,000 £28,900 £28,300
10% offered a salary of more than £72,750 £55,000 £43,400
UK excluding London median salary £43,500 £42,500 £50,000
% change year-on-year
+2.35% -15.00%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1144 1139 1261
As % of all permanent IT jobs located in Glasgow 91.37% 91.05% 87.94%
Number of salaries quoted 673 764 828
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £33,000 £30,000
10% offered a salary of more than £61,500 £55,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 3 May 2016.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 3 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 9 (56.25%) .NET
4 7 (43.75%) C#
4 7 (43.75%) ASP.NET
4 7 (43.75%) XML
4 7 (43.75%) SharePoint
4 7 (43.75%) Problem Management
5 6 (37.50%) Finance
6 5 (31.25%) SQL
7 4 (25.00%) T-SQL
7 4 (25.00%) VB.NET
7 4 (25.00%) SQL Server
7 4 (25.00%) IIS
7 4 (25.00%) MS Office
7 4 (25.00%) SOAP
7 4 (25.00%) Web Services
7 4 (25.00%) Windows
7 4 (25.00%) Windows XP
7 4 (25.00%) Microsoft
7 4 (25.00%) Active Directory
7 4 (25.00%) Project Management
7 4 (25.00%) InfoPath
7 4 (25.00%) Facilities Management
7 4 (25.00%) PowerShell
7 4 (25.00%) Windows Server 2008
7 4 (25.00%) REST
7 4 (25.00%) Change Control
7 4 (25.00%) Root Cause Analysis
7 4 (25.00%) ITIL Foundation Certificate

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (43.75%) SharePoint
2 4 (25.00%) IIS
Applications
1 4 (25.00%) InfoPath
1 4 (25.00%) MS Office
2 3 (18.75%) MS PowerPoint
Cloud Services
1 1 (6.25%) Cloud Computing
Database & Business Intelligence
1 4 (25.00%) SQL Server
General
1 6 (37.50%) Finance
2 2 (12.50%) Banking
Job Titles
1 4 (25.00%) Team Leader
2 3 (18.75%) Applications Support
2 3 (18.75%) Architect
2 3 (18.75%) Consultant
2 3 (18.75%) Software Team Leader
2 3 (18.75%) Support Team Leader
2 3 (18.75%) Technical Specialist
3 2 (12.50%) Application Support Team Leader
3 2 (12.50%) Digital Architect
3 2 (12.50%) Digital Solutions Architect
3 2 (12.50%) Senior Architect
3 2 (12.50%) Senior Digital Architect
3 2 (12.50%) Senior Solutions Architect
3 2 (12.50%) Service Manager
3 2 (12.50%) Solutions Architect
4 1 (6.25%) Infrastructure Architect
4 1 (6.25%) Infrastructure Team Leader
4 1 (6.25%) IT Support
4 1 (6.25%) ITIL Manager
4 1 (6.25%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 9 (56.25%) .NET
2 7 (43.75%) ASP.NET
2 7 (43.75%) XML
3 4 (25.00%) REST
3 4 (25.00%) SOAP
3 4 (25.00%) WCF
3 4 (25.00%) Web Services
4 3 (18.75%) HTML
5 2 (12.50%) Java EE
Miscellaneous
1 1 (6.25%) Data Centre
Operating Systems
1 4 (25.00%) Windows
1 4 (25.00%) Windows Server
1 4 (25.00%) Windows Server 2008
1 4 (25.00%) Windows XP
Processes & Methodologies
1 15 (93.75%) ITIL
2 14 (87.50%) Service Management
3 7 (43.75%) Problem Management
4 4 (25.00%) Change Control
4 4 (25.00%) Facilities Management
4 4 (25.00%) Mentoring
4 4 (25.00%) Project Management
4 4 (25.00%) Root Cause Analysis
5 3 (18.75%) Business Continuity
5 3 (18.75%) Continuous Improvement
6 2 (12.50%) CRM
6 2 (12.50%) Open Source
6 2 (12.50%) SOA
6 2 (12.50%) Stakeholder Management
6 2 (12.50%) TOGAF
6 2 (12.50%) UML
6 2 (12.50%) Zachman Framework
7 1 (6.25%) ERP
7 1 (6.25%) Infrastructure Management
7 1 (6.25%) Service Delivery
Programming Languages
1 7 (43.75%) C#
2 5 (31.25%) SQL
3 4 (25.00%) PowerShell
3 4 (25.00%) T-SQL
3 4 (25.00%) VB.NET
4 3 (18.75%) JavaScript
5 2 (12.50%) Java
Qualifications
1 4 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 4 (25.00%) Active Directory
Vendors
1 4 (25.00%) Microsoft
Glasgow
Hays Specialist Recruitment Ltd
Salary: £36000 - £42000.00 per annum + benefits
Posted: 20 days ago