The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 101 97 96
Rank change year-on-year
-4 -1
Permanent jobs citing ITSM 10 4 11
As % of all permanent IT jobs located in Glasgow 0.77% 0.32% 0.84%
As % of the Processes & Methodologies category 0.82% 0.35% 0.94%
Number of salaries quoted 6 4 7
Median salary £42,000 £42,500 £36,750
Median salary % change year-on-year
-1.17% +15.64%
90% offered a salary of more than £36,674 £27,400 £31,500
10% offered a salary of more than £58,000 £52,000 £43,000
UK excluding London median salary £43,250 £42,500 £45,000
% change year-on-year
+1.76% -5.55%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1213 1129 1168
As % of all permanent IT jobs located in Glasgow 93.38% 89.67% 89.50%
Number of salaries quoted 630 711 756
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £31,500 £33,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 28 June 2016.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 June 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 19 (100.00%) ITIL
2 15 (78.95%) Service Management
3 9 (47.37%) .NET
4 6 (31.58%) C#
4 6 (31.58%) ASP.NET
4 6 (31.58%) CRM
4 6 (31.58%) SharePoint
4 6 (31.58%) Finance
4 6 (31.58%) XML
4 6 (31.58%) Problem Management
5 4 (21.05%) Project Management
5 4 (21.05%) SLA
6 3 (15.79%) Microsoft
6 3 (15.79%) Active Directory
6 3 (15.79%) Windows XP
6 3 (15.79%) SOA
6 3 (15.79%) Stakeholder Management
6 3 (15.79%) Business Continuity
6 3 (15.79%) SOAP
6 3 (15.79%) Web Services
6 3 (15.79%) IIS
6 3 (15.79%) MS Office
6 3 (15.79%) Windows
6 3 (15.79%) UML
6 3 (15.79%) HTML
6 3 (15.79%) Java
6 3 (15.79%) JavaScript
6 3 (15.79%) SQL
6 3 (15.79%) T-SQL
6 3 (15.79%) VB.NET

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) SharePoint
2 3 (15.79%) IIS
Applications
1 3 (15.79%) InfoPath
1 3 (15.79%) MS Office
1 3 (15.79%) MS PowerPoint
Database & Business Intelligence
1 3 (15.79%) SQL Server
2 1 (5.26%) Crystal Reports
2 1 (5.26%) Oracle Reports
General
1 6 (31.58%) Finance
2 3 (15.79%) Banking
2 3 (15.79%) Retail
Job Titles
1 6 (31.58%) Support Team Leader
1 6 (31.58%) Team Leader
2 3 (15.79%) Applications Support
2 3 (15.79%) Architect
2 3 (15.79%) Consultant
2 3 (15.79%) Digital Architect
2 3 (15.79%) Digital Solutions Architect
2 3 (15.79%) Software Team Leader
2 3 (15.79%) Solutions Architect
3 2 (10.53%) Application Support Team Leader
3 2 (10.53%) Senior Architect
3 2 (10.53%) Senior Digital Architect
3 2 (10.53%) Senior Solutions Architect
3 2 (10.53%) Service Manager
3 2 (10.53%) Technical Specialist
4 1 (5.26%) IT Support
4 1 (5.26%) ITIL Manager
4 1 (5.26%) ITIL Service Manager
4 1 (5.26%) Software Asset Manager
4 1 (5.26%) Software Manager
Libraries, Frameworks & Software Standards
1 9 (47.37%) .NET
2 6 (31.58%) ASP.NET
2 6 (31.58%) XML
3 3 (15.79%) HTML
3 3 (15.79%) Java EE
3 3 (15.79%) REST
3 3 (15.79%) SOAP
3 3 (15.79%) WCF
3 3 (15.79%) Web Services
Operating Systems
1 3 (15.79%) Windows
1 3 (15.79%) Windows Server
1 3 (15.79%) Windows Server 2008
1 3 (15.79%) Windows XP
Processes & Methodologies
1 19 (100.00%) ITIL
2 15 (78.95%) Service Management
3 6 (31.58%) CRM
3 6 (31.58%) Problem Management
4 4 (21.05%) Project Management
5 3 (15.79%) Business Continuity
5 3 (15.79%) Change Control
5 3 (15.79%) Change Management
5 3 (15.79%) Continuous Improvement
5 3 (15.79%) Facilities Management
5 3 (15.79%) ITIL V3
5 3 (15.79%) Open Source
5 3 (15.79%) Root Cause Analysis
5 3 (15.79%) Service Delivery
5 3 (15.79%) SOA
5 3 (15.79%) Stakeholder Management
5 3 (15.79%) TOGAF
5 3 (15.79%) Trend Analysis
5 3 (15.79%) UML
5 3 (15.79%) Zachman Framework
Programming Languages
1 6 (31.58%) C#
2 3 (15.79%) Java
2 3 (15.79%) JavaScript
2 3 (15.79%) PowerShell
2 3 (15.79%) SQL
2 3 (15.79%) T-SQL
2 3 (15.79%) VB.NET
Qualifications
1 3 (15.79%) Degree
1 3 (15.79%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (21.05%) SLA
System Software
1 3 (15.79%) Active Directory
Vendors
1 3 (15.79%) Microsoft
2 1 (5.26%) Adobe
2 1 (5.26%) Altiris
2 1 (5.26%) Oracle
2 1 (5.26%) Symantec