The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Scotland / Glasgow
Rank 81 100 92
Rank change year-on-year
+19 -8
Permanent jobs citing ITSM 2 5 4
As % of all permanent IT jobs located in Glasgow 0.22% 0.37% 0.38%
As % of the Processes & Methodologies category 0.25% 0.41% 0.42%
Number of salaries quoted 2 4 3
Median salary £40,000 £49,500 £45,000
Median salary % change year-on-year
-19.19% +10.00%
UK excluding London median salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
797 1216 963
As % of all permanent IT jobs located in Glasgow 88.85% 90.75% 91.80%
Number of salaries quoted 483 744 637
Median salary £45,000 £45,000 £41,500
Median salary % change year-on-year
- +8.43%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £60,000 £65,000 £58,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 21 January 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 6 (54.55%) Service Management
2 5 (45.45%) Finance
2 5 (45.45%) ITIL
2 5 (45.45%) Problem Management
3 4 (36.36%) Incident Management
3 4 (36.36%) Oracle
4 3 (27.27%) BMC
4 3 (27.27%) Change Management
4 3 (27.27%) Microsoft
4 3 (27.27%) Remedy
4 3 (27.27%) Remedy ITSM
4 3 (27.27%) CMDB
4 3 (27.27%) Continuous Improvement
4 3 (27.27%) Root Cause Analysis
4 3 (27.27%) Analytical Skills
5 2 (18.18%) Virtual Team
5 2 (18.18%) Matrix Organization
5 2 (18.18%) Software Asset Management
5 2 (18.18%) Software Licensing
5 2 (18.18%) People Management
5 2 (18.18%) Hybrid Cloud
5 2 (18.18%) Siemens NX
5 2 (18.18%) Office 365
5 2 (18.18%) Cybersecurity
5 2 (18.18%) Oracle Payables
5 2 (18.18%) Oracle Assets
5 2 (18.18%) Data Quality
5 2 (18.18%) Cloud Computing
5 2 (18.18%) Microsoft Azure
5 2 (18.18%) General Ledger

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) IBM Notes
Applications
1 2 (18.18%) Siemens NX
1 2 (18.18%) SOLIDWORKS
Business Applications
1 3 (27.27%) Remedy ITSM
2 2 (18.18%) Oracle Assets
2 2 (18.18%) Oracle Payables
2 2 (18.18%) Teamcenter
Cloud Services
1 2 (18.18%) Cloud Computing
1 2 (18.18%) Microsoft Azure
1 2 (18.18%) Office 365
Database & Business Intelligence
1 2 (18.18%) Crystal Reports
1 2 (18.18%) DataStage
1 2 (18.18%) Oracle Reports
General
1 5 (45.45%) Finance
2 2 (18.18%) General Ledger
2 2 (18.18%) Manufacturing
3 1 (9.09%) Telecoms
Job Titles
1 3 (27.27%) ITSM Specialist
2 2 (18.18%) Applications Manager
2 2 (18.18%) Applications Support
2 2 (18.18%) Applications Support Manager
2 2 (18.18%) Head of Information
2 2 (18.18%) Head of Information Services
2 2 (18.18%) Software Asset Manager
2 2 (18.18%) Software Manager
2 2 (18.18%) Support Manager
3 1 (9.09%) ICT Manager
3 1 (9.09%) Incident Manager
3 1 (9.09%) Infrastructure Operations Team Leader
3 1 (9.09%) Infrastructure Team Leader
3 1 (9.09%) Operations Team Leader
3 1 (9.09%) Team Leader
3 1 (9.09%) Technical Specialist
Miscellaneous
1 3 (27.27%) Analytical Skills
1 3 (27.27%) CMDB
2 2 (18.18%) Computer Science
2 2 (18.18%) Hybrid Cloud
2 2 (18.18%) Management Information System
2 2 (18.18%) Reference Data
2 2 (18.18%) Virtual Team
3 1 (9.09%) Data Centre
Operating Systems
1 2 (18.18%) Linux
1 2 (18.18%) Solaris
1 2 (18.18%) Unix
Processes & Methodologies
1 6 (54.55%) Service Management
2 5 (45.45%) ITIL
2 5 (45.45%) Problem Management
3 4 (36.36%) Incident Management
4 3 (27.27%) Change Management
4 3 (27.27%) Continuous Improvement
4 3 (27.27%) Root Cause Analysis
5 2 (18.18%) Asset Management
5 2 (18.18%) CAD
5 2 (18.18%) Cybersecurity
5 2 (18.18%) ERP
5 2 (18.18%) ETL
5 2 (18.18%) Matrix Organization
5 2 (18.18%) People Management
5 2 (18.18%) PLM
5 2 (18.18%) Software Asset Management
5 2 (18.18%) Software Licensing
6 1 (9.09%) ITIL V3
6 1 (9.09%) Mentoring
6 1 (9.09%) Trend Analysis
Programming Languages
1 2 (18.18%) Perl
1 2 (18.18%) SQL
Qualifications
1 2 (18.18%) Degree
Quality Assurance & Compliance
1 2 (18.18%) Data Quality
Vendors
1 4 (36.36%) Oracle
2 3 (27.27%) BMC
2 3 (27.27%) Microsoft
2 3 (27.27%) Remedy
3 2 (18.18%) Ab Initio
3 2 (18.18%) Adobe
3 2 (18.18%) Altiris
3 2 (18.18%) Informatica
3 2 (18.18%) Lotus
3 2 (18.18%) SAP
3 2 (18.18%) Symantec
4 1 (9.09%) LANDesk