The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 100 108 94
Rank change year-on-year
+8 -14
Permanent jobs citing ITSM 6 4 4
As % of all permanent IT jobs located in Glasgow 0.46% 0.29% 0.36%
As % of the Processes & Methodologies category 0.52% 0.33% 0.43%
Number of salaries quoted 5 2 4
Average salary £37,500 £43,750 £52,500
Average salary % change year-on-year
-14.28% -16.66%
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1160 1212 936
As % of all permanent IT jobs located in Glasgow 89.78% 87.51% 83.65%
Number of salaries quoted 729 715 620
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £34,000 £30,000 £30,000
10% offered a salary of more than £63,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 28 August 2015.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 August 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 9 (81.82%) Service Management
2 8 (72.73%) ITIL
3 3 (27.27%) SLA
3 3 (27.27%) Service Delivery
3 3 (27.27%) Change Management
3 3 (27.27%) Firewall
3 3 (27.27%) Stakeholder Management
3 3 (27.27%) Windows
3 3 (27.27%) Degree
3 3 (27.27%) SIEM
4 2 (18.18%) Splunk
4 2 (18.18%) ArcSight
4 2 (18.18%) LogLogic
4 2 (18.18%) SC Cleared
4 2 (18.18%) Security Cleared
4 2 (18.18%) Linux
4 2 (18.18%) UNIX
4 2 (18.18%) Oracle
4 2 (18.18%) MS Excel
4 2 (18.18%) Microsoft
4 2 (18.18%) Internet
4 2 (18.18%) Information Security
5 1 (9.09%) Local Government
5 1 (9.09%) Incident Management
5 1 (9.09%) ISO/IEC 27001
5 1 (9.09%) WebSphere
5 1 (9.09%) Fortinet
5 1 (9.09%) Java EE
5 1 (9.09%) Agile Software Development
5 1 (9.09%) Asset Management

ITSM
Top Related IT Skills in Glasgow by Category

For the 6 months to 28 August 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) JBoss
1 1 (9.09%) MS Exchange
1 1 (9.09%) WebSphere
Applications
1 2 (18.18%) MS Excel
2 1 (9.09%) MS Office
Cloud Services
1 1 (9.09%) Office 365
Communications & Networking
1 3 (27.27%) Firewall
2 2 (18.18%) Internet
3 1 (9.09%) Network Security
3 1 (9.09%) WAN
3 1 (9.09%) VPN
3 1 (9.09%) DNS
3 1 (9.09%) SAN
3 1 (9.09%) CTI
Database & Business Intelligence
1 1 (9.09%) SQL Server
1 1 (9.09%) Crystal Reports
1 1 (9.09%) Oracle Reports
1 1 (9.09%) RDBMS
1 1 (9.09%) Relational Database
General
1 1 (9.09%) Pharmaceutical
1 1 (9.09%) Finance
1 1 (9.09%) Local Government
Job Titles
1 5 (45.45%) Analyst
2 2 (18.18%) Consultant
2 2 (18.18%) IT Security Analyst
2 2 (18.18%) Security Analyst
3 1 (9.09%) Service Manager
3 1 (9.09%) Service Desk Analyst
3 1 (9.09%) Senior Infrastructure Engineer
3 1 (9.09%) Senior Security Analyst
3 1 (9.09%) Services Delivery Consultant
3 1 (9.09%) Automation Test Analyst
3 1 (9.09%) Software Manager
3 1 (9.09%) Software Asset Manager
3 1 (9.09%) Network Optimisation Engineer
3 1 (9.09%) Automation Tester
3 1 (9.09%) Automation Analyst
3 1 (9.09%) Senior IT Security Analyst
3 1 (9.09%) Network Engineer
3 1 (9.09%) Service Analyst
3 1 (9.09%) Senior Analyst
3 1 (9.09%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 1 (9.09%) HTML
1 1 (9.09%) EJB
1 1 (9.09%) CSS
1 1 (9.09%) JSP
1 1 (9.09%) Servlets
1 1 (9.09%) JMS
1 1 (9.09%) Java EE
1 1 (9.09%) Dojo
1 1 (9.09%) jQuery
1 1 (9.09%) EJB 3.0
Miscellaneous
1 1 (9.09%) Management Information System
1 1 (9.09%) AS400
1 1 (9.09%) Computer Science
1 1 (9.09%) Analytical Skills
1 1 (9.09%) Data Centre
Operating Systems
1 3 (27.27%) Windows
2 2 (18.18%) Linux
2 2 (18.18%) UNIX
3 1 (9.09%) Windows XP
3 1 (9.09%) Windows 7
Processes & Methodologies
1 9 (81.82%) Service Management
2 8 (72.73%) ITIL
3 3 (27.27%) Stakeholder Management
3 3 (27.27%) Service Delivery
3 3 (27.27%) Change Management
3 3 (27.27%) SIEM
4 2 (18.18%) Information Security
5 1 (9.09%) Agile Software Development
5 1 (9.09%) Asset Management
5 1 (9.09%) Software Engineering
5 1 (9.09%) Incident Management
5 1 (9.09%) Load Balancing
5 1 (9.09%) Capacity Planning
5 1 (9.09%) High Availability
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) Automation Testing
5 1 (9.09%) Network Monitoring
5 1 (9.09%) Line Management
5 1 (9.09%) Software Asset Management
5 1 (9.09%) Software Licensing
Programming Languages
1 1 (9.09%) Java
1 1 (9.09%) JavaScript
Qualifications
1 3 (27.27%) Degree
2 2 (18.18%) SC Cleared
2 2 (18.18%) Security Cleared
3 1 (9.09%) CEH
Quality Assurance & Compliance
1 3 (27.27%) SLA
2 1 (9.09%) ISO/IEC 27001
System Software
1 1 (9.09%) Active Directory
Vendors
1 2 (18.18%) Microsoft
1 2 (18.18%) Oracle
1 2 (18.18%) Splunk
1 2 (18.18%) ArcSight
1 2 (18.18%) LogLogic
2 1 (9.09%) Cisco
2 1 (9.09%) Adobe
2 1 (9.09%) Symantec
2 1 (9.09%) VMware
2 1 (9.09%) Altiris
2 1 (9.09%) Fortinet
2 1 (9.09%) SolarWinds
2 1 (9.09%) F5
Glasgow
Hays IT - Uk Posting account
Salary: £37000.00 - £42000.00 per annum
Posted: 22 days ago