The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 91 105 83
Rank change year-on-year
+14 -22
Permanent jobs citing ITSM 3 1 1
As % of all permanent IT jobs located in Glasgow 0.27% 0.084% 0.11%
As % of the Processes & Methodologies category 0.31% 0.10% 0.14%
Number of salaries quoted 2 1 0
Average salary £62,500 £55,000 -
Average salary % change year-on-year
+13.63% -
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
964 970 708
As % of all permanent IT jobs located in Glasgow 88.04% 81.79% 77.72%
Number of salaries quoted 630 601 446
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 30 January 2015.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 January 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 3 (60.00%) ITIL
1 3 (60.00%) Service Management
1 3 (60.00%) Degree
2 1 (20.00%) SHDSL
2 1 (20.00%) Computer Science
2 1 (20.00%) Cisco ASA
2 1 (20.00%) Windows 7
2 1 (20.00%) SaaS
2 1 (20.00%) Capacity Planning
2 1 (20.00%) SIEM
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Network Monitoring
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Firewall
2 1 (20.00%) Zachman Framework
2 1 (20.00%) TOGAF
2 1 (20.00%) Incident Management
2 1 (20.00%) Enterprise Architecture
2 1 (20.00%) ISO/IEC 27001
2 1 (20.00%) Fortinet
2 1 (20.00%) PRINCE2
2 1 (20.00%) Windows
2 1 (20.00%) Windows XP
2 1 (20.00%) EAI
2 1 (20.00%) SOA
2 1 (20.00%) ADSL
2 1 (20.00%) LAN
2 1 (20.00%) WAN
2 1 (20.00%) Ethernet
2 1 (20.00%) TCP/IP

ITSM
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 January 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Office
Cloud Services
1 1 (20.00%) SaaS
Communications & Networking
1 1 (20.00%) SHDSL
1 1 (20.00%) Cisco ASA
1 1 (20.00%) Firewall
1 1 (20.00%) ADSL
1 1 (20.00%) LAN
1 1 (20.00%) WAN
1 1 (20.00%) Ethernet
1 1 (20.00%) TCP/IP
1 1 (20.00%) MPLS
1 1 (20.00%) OSPF
1 1 (20.00%) BGP
Job Titles
1 1 (20.00%) Monitoring Engineer
1 1 (20.00%) Service Desk Analyst
1 1 (20.00%) Chief Technical Officer
1 1 (20.00%) Architect
1 1 (20.00%) Analyst
1 1 (20.00%) Technical Architect
1 1 (20.00%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (20.00%) Middleware
Miscellaneous
1 1 (20.00%) Computer Science
1 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) Windows 7
1 1 (20.00%) Windows
1 1 (20.00%) Windows XP
Processes & Methodologies
1 3 (60.00%) ITIL
1 3 (60.00%) Service Management
2 1 (20.00%) Capacity Planning
2 1 (20.00%) SIEM
2 1 (20.00%) Continuous Improvement
2 1 (20.00%) Network Monitoring
2 1 (20.00%) Zachman Framework
2 1 (20.00%) TOGAF
2 1 (20.00%) Incident Management
2 1 (20.00%) Enterprise Architecture
2 1 (20.00%) PRINCE2
2 1 (20.00%) EAI
2 1 (20.00%) SOA
2 1 (20.00%) Business Intelligence
2 1 (20.00%) Project Management
Qualifications
1 3 (60.00%) Degree
2 1 (20.00%) CCNP
2 1 (20.00%) Cisco Certification
Quality Assurance & Compliance
1 1 (20.00%) ISO/IEC 27001
1 1 (20.00%) SLA
Vendors
1 1 (20.00%) Fortinet
1 1 (20.00%) Cisco
1 1 (20.00%) Microsoft
Glasgow
Capita - ITIN
Salary: £45000 per annum + Benefits
Posted: 24 days ago