The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 77 105 104
Rank change year-on-year
+28 -1
Permanent jobs citing ITSM 12 5 4
As % of all permanent IT jobs located in Glasgow 1.16% 0.38% 0.30%
As % of the Processes & Methodologies category 1.28% 0.42% 0.34%
Number of salaries quoted 3 4 2
Median salary £40,000 £36,250 £43,750
Median salary % change year-on-year
+10.34% -17.14%
UK excluding London median salary £44,000 £42,000 £37,500
% change year-on-year
+4.76% +12.00%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
938 1204 1192
As % of all permanent IT jobs located in Glasgow 90.80% 91.42% 90.44%
Number of salaries quoted 498 777 695
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £55,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 September 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 14 (63.64%) ITIL
2 13 (59.09%) Service Management
3 9 (40.91%) Finance
4 7 (31.82%) Oracle
5 6 (27.27%) Change Management
5 6 (27.27%) Problem Management
6 5 (22.73%) Analytical Skills
7 4 (18.18%) Ab Initio
7 4 (18.18%) General Ledger
7 4 (18.18%) Incident Management
7 4 (18.18%) Degree
7 4 (18.18%) Unix
7 4 (18.18%) Solaris
7 4 (18.18%) Linux
7 4 (18.18%) CRM
7 4 (18.18%) Perl
7 4 (18.18%) SQL
7 4 (18.18%) ETL
7 4 (18.18%) SLA
7 4 (18.18%) Informatica
7 4 (18.18%) DataStage
7 4 (18.18%) Trend Analysis
7 4 (18.18%) ITIL V3
7 4 (18.18%) Continuous Improvement
7 4 (18.18%) Data Quality
7 4 (18.18%) Oracle Payables
7 4 (18.18%) Oracle Assets
7 4 (18.18%) Reference Data
8 3 (13.64%) Remedy ITSM
8 3 (13.64%) CMDB

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) IBM Notes
1 1 (4.55%) SharePoint
Applications
1 1 (4.55%) MS PowerPoint
1 1 (4.55%) Siemens NX
1 1 (4.55%) SOLIDWORKS
Business Applications
1 4 (18.18%) Oracle Assets
1 4 (18.18%) Oracle Payables
2 3 (13.64%) Remedy ITSM
3 1 (4.55%) Teamcenter
Cloud Services
1 1 (4.55%) Cloud Computing
1 1 (4.55%) Microsoft Azure
1 1 (4.55%) Office 365
Database & Business Intelligence
1 4 (18.18%) DataStage
2 3 (13.64%) Crystal Reports
2 3 (13.64%) Oracle Reports
General
1 9 (40.91%) Finance
2 4 (18.18%) General Ledger
3 3 (13.64%) Retail
4 1 (4.55%) Banking
4 1 (4.55%) Manufacturing
4 1 (4.55%) Telecoms
Job Titles
1 5 (22.73%) Team Leader
2 4 (18.18%) Applications Manager
2 4 (18.18%) Applications Support
2 4 (18.18%) Applications Support Manager
2 4 (18.18%) Support Manager
2 4 (18.18%) Support Team Leader
3 3 (13.64%) Software Asset Manager
3 3 (13.64%) Software Manager
4 2 (9.09%) ITSM Specialist
4 2 (9.09%) Service Manager
4 2 (9.09%) Technical Specialist
5 1 (4.55%) Architect
5 1 (4.55%) Consultant
5 1 (4.55%) Digital Architect
5 1 (4.55%) Digital Solutions Architect
5 1 (4.55%) Head of Information
5 1 (4.55%) Incident Manager
5 1 (4.55%) Infrastructure Team Leader
5 1 (4.55%) ITIL Manager
5 1 (4.55%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (9.09%) .NET
2 1 (4.55%) ASP.NET
2 1 (4.55%) HTML
2 1 (4.55%) Java EE
2 1 (4.55%) XML
Miscellaneous
1 5 (22.73%) Analytical Skills
2 4 (18.18%) Reference Data
3 3 (13.64%) CMDB
4 1 (4.55%) Computer Science
4 1 (4.55%) Data Centre
4 1 (4.55%) Hybrid Cloud
4 1 (4.55%) Management Information System
4 1 (4.55%) Virtual Team
Operating Systems
1 4 (18.18%) Linux
1 4 (18.18%) Solaris
1 4 (18.18%) Unix
Processes & Methodologies
1 14 (63.64%) ITIL
2 13 (59.09%) Service Management
3 6 (27.27%) Change Management
3 6 (27.27%) Problem Management
4 4 (18.18%) Continuous Improvement
4 4 (18.18%) CRM
4 4 (18.18%) ETL
4 4 (18.18%) Incident Management
4 4 (18.18%) ITIL V3
4 4 (18.18%) Trend Analysis
5 3 (13.64%) Asset Management
5 3 (13.64%) Root Cause Analysis
5 3 (13.64%) Service Delivery
5 3 (13.64%) Software Asset Management
5 3 (13.64%) Software Licensing
6 2 (9.09%) Mentoring
6 2 (9.09%) Project Management
7 1 (4.55%) CAD
7 1 (4.55%) Configuration Management
7 1 (4.55%) ERP
Programming Languages
1 4 (18.18%) Perl
1 4 (18.18%) SQL
2 1 (4.55%) C#
2 1 (4.55%) Java
2 1 (4.55%) JavaScript
Qualifications
1 4 (18.18%) Degree
Quality Assurance & Compliance
1 4 (18.18%) Data Quality
1 4 (18.18%) SLA
Vendors
1 7 (31.82%) Oracle
2 4 (18.18%) Ab Initio
2 4 (18.18%) Informatica
3 3 (13.64%) Adobe
3 3 (13.64%) Altiris
3 3 (13.64%) BMC
3 3 (13.64%) Remedy
3 3 (13.64%) Symantec
4 2 (9.09%) Microsoft
5 1 (4.55%) LANDesk
5 1 (4.55%) Lotus
5 1 (4.55%) SAP
Glasgow
Recruitment Genius Ltd
Salary: £23000 - £28000 per annum
Posted: 18 days ago