The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Scotland / Glasgow
Rank 72 102 93
Rank change year-on-year
+30 -9
Permanent jobs citing ITSM 14 10 3
As % of all permanent IT jobs located in Glasgow 1.55% 0.73% 0.26%
As % of the Processes & Methodologies category 1.71% 0.80% 0.28%
Number of salaries quoted 10 9 2
Median salary £40,000 £36,000 £62,500
Median salary % change year-on-year
+11.11% -42.40%
90% offered a salary of more than £31,250 £29,500 £48,500
10% offered a salary of more than £61,100 £65,300 £76,500
UK excluding London median salary £45,000 £43,845 £40,500
% change year-on-year
+2.63% +8.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
819 1255 1058
As % of all permanent IT jobs located in Glasgow 90.40% 91.54% 90.97%
Number of salaries quoted 500 745 706
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,000 £31,500 £32,500
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 23 February 2017.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 23 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 9 (52.94%) ITIL
1 9 (52.94%) Service Management
2 8 (47.06%) Service Delivery
2 8 (47.06%) Problem Management
3 7 (41.18%) Finance
4 6 (35.29%) Incident Management
4 6 (35.29%) Process Improvement
4 6 (35.29%) Microsoft
5 5 (29.41%) ITIL Certification
5 5 (29.41%) Management Information System
5 5 (29.41%) Business Continuity
5 5 (29.41%) Degree
5 5 (29.41%) Banking
6 4 (23.53%) Analytical Skills
6 4 (23.53%) Trend Analysis
6 4 (23.53%) Continuous Improvement
7 3 (17.65%) Cost-Benefit Analysis
7 3 (17.65%) Office 365
7 3 (17.65%) Infrastructure Management
7 3 (17.65%) User Experience
7 3 (17.65%) Data Analysis
7 3 (17.65%) SLA
7 3 (17.65%) Middleware
7 3 (17.65%) MS Excel
7 3 (17.65%) MS Office
7 3 (17.65%) People Management
8 2 (11.76%) Hybrid Cloud
8 2 (11.76%) Siemens NX
8 2 (11.76%) Virtual Team
8 2 (11.76%) Matrix Organization

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) IBM Notes
2 1 (5.88%) SharePoint
2 1 (5.88%) WebSphere
Applications
1 3 (17.65%) MS Excel
1 3 (17.65%) MS Office
2 2 (11.76%) Siemens NX
2 2 (11.76%) SOLIDWORKS
3 1 (5.88%) Adobe Captivate
Business Applications
1 2 (11.76%) Remedy ITSM
1 2 (11.76%) Teamcenter
Cloud Services
1 3 (17.65%) Office 365
2 2 (11.76%) Cloud Computing
2 2 (11.76%) Microsoft Azure
General
1 7 (41.18%) Finance
2 5 (29.41%) Banking
3 2 (11.76%) Manufacturing
Job Titles
1 5 (29.41%) Senior Manager
1 5 (29.41%) Senior Service Manager
1 5 (29.41%) Service Management Manager
2 4 (23.53%) Incident Manager
3 3 (17.65%) Incident and Problem Manager
3 3 (17.65%) Major Incident Manager
3 3 (17.65%) Problem Manager
4 2 (11.76%) Head of Information
4 2 (11.76%) Head of Information Services
4 2 (11.76%) ITSM Specialist
5 1 (5.88%) Applications Support
5 1 (5.88%) ICT Manager
5 1 (5.88%) Infrastructure Manager
5 1 (5.88%) Linux Support
5 1 (5.88%) Service Manager
5 1 (5.88%) Technical Specialist
5 1 (5.88%) Technology Manager
Libraries, Frameworks & Software Standards
1 3 (17.65%) Middleware
2 1 (5.88%) HTML
Miscellaneous
1 5 (29.41%) Management Information System
2 4 (23.53%) Analytical Skills
3 3 (17.65%) User Experience
4 2 (11.76%) CMDB
4 2 (11.76%) Computer Science
4 2 (11.76%) Hybrid Cloud
4 2 (11.76%) Virtual Team
Operating Systems
1 1 (5.88%) CentOS
1 1 (5.88%) Linux
1 1 (5.88%) Windows
Processes & Methodologies
1 9 (52.94%) ITIL
1 9 (52.94%) Service Management
2 8 (47.06%) Problem Management
2 8 (47.06%) Service Delivery
3 6 (35.29%) Incident Management
3 6 (35.29%) Process Improvement
4 5 (29.41%) Business Continuity
5 4 (23.53%) Continuous Improvement
5 4 (23.53%) Trend Analysis
6 3 (17.65%) Cost-Benefit Analysis
6 3 (17.65%) Data Analysis
6 3 (17.65%) Infrastructure Management
6 3 (17.65%) People Management
7 2 (11.76%) Agile Project Management
7 2 (11.76%) Agile Software Development
7 2 (11.76%) Cybersecurity
7 2 (11.76%) ERP
7 2 (11.76%) Matrix Organization
7 2 (11.76%) PLM
7 2 (11.76%) Root Cause Analysis
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 5 (29.41%) Degree
1 5 (29.41%) ITIL Certification
Quality Assurance & Compliance
1 3 (17.65%) SLA
Vendors
1 6 (35.29%) Microsoft
2 2 (11.76%) BMC
2 2 (11.76%) Lotus
2 2 (11.76%) Remedy
2 2 (11.76%) SAP
3 1 (5.88%) Adobe
3 1 (5.88%) HP
3 1 (5.88%) LANDesk
3 1 (5.88%) Red Hat
Glasgow
British Red Cross
Salary: £40000 - £45000 per annum + benefits
Posted: Yesterday