The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 97 103 98
Rank change year-on-year
+6 -5
Permanent jobs citing ITSM 5 11 4
As % of all permanent IT jobs located in Glasgow 0.42% 0.79% 0.33%
As % of the Processes & Methodologies category 0.47% 0.91% 0.40%
Number of salaries quoted 5 7 4
Average salary £40,000 £36,750 £52,500
Average salary % change year-on-year
+8.84% -30.00%
UK excluding London average salary £42,500 £42,500 £42,500
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1070 1214 1001
As % of all permanent IT jobs located in Glasgow 89.09% 86.96% 81.38%
Number of salaries quoted 684 748 667
Average salary £44,500 £40,000 £42,500
Average salary % change year-on-year
+11.25% -5.88%
90% offered a salary of more than £34,500 £30,000 £30,000
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

ITSM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 31 July 2015.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 31 July 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 8 (88.89%) ITIL
2 7 (77.78%) Service Management
3 4 (44.44%) Firewall
3 4 (44.44%) SIEM
4 3 (33.33%) Stakeholder Management
4 3 (33.33%) Service Delivery
4 3 (33.33%) Change Management
4 3 (33.33%) SLA
4 3 (33.33%) Windows
5 2 (22.22%) Linux
5 2 (22.22%) MS Excel
5 2 (22.22%) WAN
5 2 (22.22%) Cisco
5 2 (22.22%) UNIX
5 2 (22.22%) DNS
5 2 (22.22%) Pharmaceutical
5 2 (22.22%) Internet
5 2 (22.22%) Capacity Planning
5 2 (22.22%) F5
5 2 (22.22%) Splunk
5 2 (22.22%) ArcSight
5 2 (22.22%) LogLogic
5 2 (22.22%) Network Monitoring
5 2 (22.22%) Analytical Skills
5 2 (22.22%) Information Security
5 2 (22.22%) Local Government
5 2 (22.22%) Incident Management
5 2 (22.22%) ISO/IEC 27001
5 2 (22.22%) Fortinet
5 2 (22.22%) Degree

ITSM
Top Related IT Skills in Glasgow by Category

For the 6 months to 31 July 2015, IT jobs across the Glasgow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
Communications & Networking
1 4 (44.44%) Firewall
2 2 (22.22%) Network Security
2 2 (22.22%) Internet
2 2 (22.22%) WAN
2 2 (22.22%) DNS
3 1 (11.11%) SAN
3 1 (11.11%) ADSL
3 1 (11.11%) LAN
3 1 (11.11%) Ethernet
3 1 (11.11%) TCP/IP
3 1 (11.11%) VPN
3 1 (11.11%) MPLS
3 1 (11.11%) OSPF
3 1 (11.11%) BGP
3 1 (11.11%) Cisco ASA
3 1 (11.11%) SHDSL
General
1 2 (22.22%) Pharmaceutical
1 2 (22.22%) Local Government
Job Titles
1 4 (44.44%) Analyst
2 2 (22.22%) Consultant
2 2 (22.22%) Network Engineer
2 2 (22.22%) Security Analyst
2 2 (22.22%) IT Security Analyst
3 1 (11.11%) Network Optimisation Engineer
3 1 (11.11%) Senior IT Security Analyst
3 1 (11.11%) Business Analyst
3 1 (11.11%) Service Manager
3 1 (11.11%) Service Desk Analyst
3 1 (11.11%) Security Engineer
3 1 (11.11%) Senior Security Analyst
3 1 (11.11%) Services Delivery Consultant
3 1 (11.11%) Network Security Engineer
3 1 (11.11%) Service Analyst
3 1 (11.11%) Senior Analyst
Miscellaneous
1 2 (22.22%) Analytical Skills
2 1 (11.11%) Management Information System
2 1 (11.11%) AS400
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Linux
2 2 (22.22%) UNIX
3 1 (11.11%) Windows XP
3 1 (11.11%) Windows 7
Processes & Methodologies
1 8 (88.89%) ITIL
2 7 (77.78%) Service Management
3 4 (44.44%) SIEM
4 3 (33.33%) Service Delivery
4 3 (33.33%) Change Management
4 3 (33.33%) Stakeholder Management
5 2 (22.22%) Information Security
5 2 (22.22%) Incident Management
5 2 (22.22%) Load Balancing
5 2 (22.22%) Capacity Planning
5 2 (22.22%) Network Monitoring
6 1 (11.11%) Line Management
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) High Availability
6 1 (11.11%) Disaster Recovery
Qualifications
1 2 (22.22%) Degree
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
2 1 (11.11%) CCNP
2 1 (11.11%) Cisco Certification
2 1 (11.11%) CEH
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 2 (22.22%) ISO/IEC 27001
Vendors
1 2 (22.22%) Fortinet
1 2 (22.22%) F5
1 2 (22.22%) Splunk
1 2 (22.22%) ArcSight
1 2 (22.22%) LogLogic
1 2 (22.22%) Cisco
2 1 (11.11%) Microsoft
Glasgow, Lanarkshire
EY
Salary: Competitive
Posted: 8 days ago