The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 100 99 108
Rank change year-on-year
-1 +9
Permanent jobs citing ITSM 11 4 10
As % of all permanent IT jobs located in Glasgow 0.86% 0.32% 0.73%
As % of the Processes & Methodologies category 0.93% 0.36% 0.80%
Number of salaries quoted 4 4 6
Median salary £42,500 £42,500 £38,375
Median salary % change year-on-year
- +10.74%
90% offered a salary of more than £40,000 £28,450 £33,375
10% offered a salary of more than £60,750 £52,000 £43,750
UK excluding London median salary £42,500 £42,500 £43,500
% change year-on-year
- -2.29%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1182 1120 1243
As % of all permanent IT jobs located in Glasgow 92.63% 90.98% 90.47%
Number of salaries quoted 600 705 789
Median salary £45,000 £44,000 £40,000
Median salary % change year-on-year
+2.27% +10.00%
90% offered a salary of more than £30,148 £34,000 £30,000
10% offered a salary of more than £60,000 £60,000 £63,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 24 July 2016.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 July 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 16 (76.19%) ITIL
2 15 (71.43%) Service Management
3 8 (38.10%) Finance
3 8 (38.10%) .NET
4 6 (28.57%) CRM
4 6 (28.57%) Problem Management
5 5 (23.81%) Continuous Improvement
5 5 (23.81%) SharePoint
5 5 (23.81%) ASP.NET
5 5 (23.81%) C#
5 5 (23.81%) Change Management
5 5 (23.81%) XML
6 4 (19.05%) SQL
6 4 (19.05%) SLA
6 4 (19.05%) Root Cause Analysis
6 4 (19.05%) Mentoring
7 3 (14.29%) ITIL V3
7 3 (14.29%) Trend Analysis
7 3 (14.29%) Open Source
7 3 (14.29%) Microsoft
7 3 (14.29%) UML
7 3 (14.29%) SOA
7 3 (14.29%) HTML
7 3 (14.29%) Java
7 3 (14.29%) JavaScript
7 3 (14.29%) Oracle
7 3 (14.29%) Service Delivery
7 3 (14.29%) Stakeholder Management
7 3 (14.29%) Business Continuity
7 3 (14.29%) Zachman Framework

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (23.81%) SharePoint
2 2 (9.52%) IIS
Applications
1 2 (9.52%) InfoPath
1 2 (9.52%) MS Office
2 1 (4.76%) MS PowerPoint
Business Applications
1 2 (9.52%) Oracle Assets
1 2 (9.52%) Oracle Payables
1 2 (9.52%) Remedy ITSM
Database & Business Intelligence
1 2 (9.52%) DataStage
1 2 (9.52%) SQL Server
2 1 (4.76%) Crystal Reports
2 1 (4.76%) Oracle Reports
General
1 8 (38.10%) Finance
2 3 (14.29%) Banking
2 3 (14.29%) Retail
3 2 (9.52%) General Ledger
4 1 (4.76%) Telecoms
Job Titles
1 7 (33.33%) Team Leader
2 6 (28.57%) Support Team Leader
3 5 (23.81%) Applications Support
4 3 (14.29%) Architect
4 3 (14.29%) Digital Architect
4 3 (14.29%) Digital Solutions Architect
4 3 (14.29%) Software Team Leader
4 3 (14.29%) Solutions Architect
4 3 (14.29%) Technical Specialist
5 2 (9.52%) Application Support Team Leader
5 2 (9.52%) Applications Manager
5 2 (9.52%) Applications Support Manager
5 2 (9.52%) Senior Architect
5 2 (9.52%) Senior Digital Architect
5 2 (9.52%) Senior Solutions Architect
5 2 (9.52%) Service Manager
5 2 (9.52%) Support Manager
6 1 (4.76%) Consultant
6 1 (4.76%) Infrastructure Team Leader
6 1 (4.76%) ITIL Manager
Libraries, Frameworks & Software Standards
1 8 (38.10%) .NET
2 5 (23.81%) ASP.NET
2 5 (23.81%) XML
3 3 (14.29%) HTML
3 3 (14.29%) Java EE
4 2 (9.52%) REST
4 2 (9.52%) SOAP
4 2 (9.52%) WCF
4 2 (9.52%) Web Services
Miscellaneous
1 2 (9.52%) Analytical Skills
1 2 (9.52%) CMDB
1 2 (9.52%) Reference Data
2 1 (4.76%) Data Centre
Operating Systems
1 2 (9.52%) Linux
1 2 (9.52%) Solaris
1 2 (9.52%) Unix
1 2 (9.52%) Windows
1 2 (9.52%) Windows Server
1 2 (9.52%) Windows Server 2008
1 2 (9.52%) Windows XP
Processes & Methodologies
1 16 (76.19%) ITIL
2 15 (71.43%) Service Management
3 6 (28.57%) CRM
3 6 (28.57%) Problem Management
4 5 (23.81%) Change Management
4 5 (23.81%) Continuous Improvement
5 4 (19.05%) Mentoring
5 4 (19.05%) Root Cause Analysis
6 3 (14.29%) Business Continuity
6 3 (14.29%) ITIL V3
6 3 (14.29%) Open Source
6 3 (14.29%) Service Delivery
6 3 (14.29%) SOA
6 3 (14.29%) Stakeholder Management
6 3 (14.29%) TOGAF
6 3 (14.29%) Trend Analysis
6 3 (14.29%) UML
6 3 (14.29%) Zachman Framework
7 2 (9.52%) ETL
7 2 (9.52%) Incident Management
Programming Languages
1 5 (23.81%) C#
2 4 (19.05%) SQL
3 3 (14.29%) Java
3 3 (14.29%) JavaScript
4 2 (9.52%) Perl
4 2 (9.52%) PowerShell
4 2 (9.52%) T-SQL
4 2 (9.52%) VB.NET
Qualifications
1 3 (14.29%) Degree
2 2 (9.52%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (19.05%) SLA
2 2 (9.52%) Data Quality
System Software
1 2 (9.52%) Active Directory
Vendors
1 3 (14.29%) Microsoft
1 3 (14.29%) Oracle
2 2 (9.52%) Ab Initio
2 2 (9.52%) BMC
2 2 (9.52%) Informatica
2 2 (9.52%) Remedy
3 1 (4.76%) Adobe
3 1 (4.76%) Altiris
3 1 (4.76%) Symantec
Glasgow, Lanarkshire
Harvey Nash plc
Salary: £35000 - £45000 per annum + Benefits, bonus + much more
Posted: 4 days ago
Glasgow, UK
JP Morgan Glasgow
Salary: Highly Competitive Benefits Package
Posted: 17 days ago