The table below looks at the statistics for ITSM skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 105 96 94
Rank change year-on-year
-9 -2
Permanent jobs citing ITSM 10 6 15
As % of all permanent IT jobs located in Glasgow 0.78% 0.51% 1.14%
As % of the Processes & Methodologies category 0.85% 0.56% 1.28%
Number of salaries quoted 6 6 11
Median salary £42,000 £50,000 £36,750
Median salary % change year-on-year
-16.00% +36.05%
90% offered a salary of more than £36,674 £31,000 £30,000
10% offered a salary of more than £61,750 £55,000 £44,000
UK excluding London median salary £43,500 £45,000 £50,000
% change year-on-year
-3.33% -10.00%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1175 1080 1168
As % of all permanent IT jobs located in Glasgow 92.23% 90.99% 88.55%
Number of salaries quoted 665 704 762
Median salary £45,000 £43,750 £42,500
Median salary % change year-on-year
+2.85% +2.94%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £59,500 £61,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Glasgow region.

ITSM Salary Trend in Glasgow

ITSM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing ITSM across the Glasgow region over the 3 months to 27 May 2016.

ITSM Salary Histogram in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 May 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for ITSM.

1 20 (100.00%) ITIL
2 17 (85.00%) Service Management
3 9 (45.00%) .NET
4 7 (35.00%) C#
4 7 (35.00%) ASP.NET
4 7 (35.00%) XML
4 7 (35.00%) SharePoint
4 7 (35.00%) Problem Management
5 5 (25.00%) Finance
5 5 (25.00%) SLA
5 5 (25.00%) Project Management
5 5 (25.00%) CRM
5 5 (25.00%) SQL
6 4 (20.00%) T-SQL
6 4 (20.00%) VB.NET
6 4 (20.00%) SQL Server
6 4 (20.00%) SOAP
6 4 (20.00%) Web Services
6 4 (20.00%) IIS
6 4 (20.00%) MS Office
6 4 (20.00%) Windows
6 4 (20.00%) Active Directory
6 4 (20.00%) Microsoft
6 4 (20.00%) Windows XP
6 4 (20.00%) Service Delivery
6 4 (20.00%) WCF
6 4 (20.00%) InfoPath
6 4 (20.00%) Facilities Management
6 4 (20.00%) PowerShell
6 4 (20.00%) Windows Server 2008

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (35.00%) SharePoint
2 4 (20.00%) IIS
Applications
1 4 (20.00%) InfoPath
1 4 (20.00%) MS Office
2 3 (15.00%) MS PowerPoint
Database & Business Intelligence
1 4 (20.00%) SQL Server
2 1 (5.00%) Crystal Reports
2 1 (5.00%) Oracle Reports
General
1 5 (25.00%) Finance
2 3 (15.00%) Retail
3 2 (10.00%) Banking
Job Titles
1 7 (35.00%) Team Leader
2 6 (30.00%) Support Team Leader
3 3 (15.00%) Applications Support
3 3 (15.00%) Consultant
3 3 (15.00%) Software Team Leader
3 3 (15.00%) Technical Specialist
4 2 (10.00%) Application Support Team Leader
4 2 (10.00%) Architect
4 2 (10.00%) Digital Architect
4 2 (10.00%) Digital Solutions Architect
4 2 (10.00%) Senior Architect
4 2 (10.00%) Senior Digital Architect
4 2 (10.00%) Senior Solutions Architect
4 2 (10.00%) Service Manager
4 2 (10.00%) Solutions Architect
5 1 (5.00%) Infrastructure Team Leader
5 1 (5.00%) IT Support
5 1 (5.00%) ITIL Manager
5 1 (5.00%) ITIL Service Manager
5 1 (5.00%) Software Asset Manager
Libraries, Frameworks & Software Standards
1 9 (45.00%) .NET
2 7 (35.00%) ASP.NET
2 7 (35.00%) XML
3 4 (20.00%) REST
3 4 (20.00%) SOAP
3 4 (20.00%) WCF
3 4 (20.00%) Web Services
4 3 (15.00%) HTML
5 2 (10.00%) Java EE
Operating Systems
1 4 (20.00%) Windows
1 4 (20.00%) Windows Server
1 4 (20.00%) Windows Server 2008
1 4 (20.00%) Windows XP
Processes & Methodologies
1 20 (100.00%) ITIL
2 17 (85.00%) Service Management
3 7 (35.00%) Problem Management
4 5 (25.00%) CRM
4 5 (25.00%) Project Management
5 4 (20.00%) Change Control
5 4 (20.00%) Facilities Management
5 4 (20.00%) Mentoring
5 4 (20.00%) Root Cause Analysis
5 4 (20.00%) Service Delivery
6 3 (15.00%) Business Continuity
6 3 (15.00%) Change Management
6 3 (15.00%) Continuous Improvement
6 3 (15.00%) ITIL V3
6 3 (15.00%) Trend Analysis
7 2 (10.00%) SOA
7 2 (10.00%) Stakeholder Management
7 2 (10.00%) TOGAF
7 2 (10.00%) UML
7 2 (10.00%) Zachman Framework
Programming Languages
1 7 (35.00%) C#
2 5 (25.00%) SQL
3 4 (20.00%) PowerShell
3 4 (20.00%) T-SQL
3 4 (20.00%) VB.NET
4 3 (15.00%) JavaScript
5 2 (10.00%) Java
Qualifications
1 4 (20.00%) ITIL Foundation Certificate
2 3 (15.00%) Degree
Quality Assurance & Compliance
1 5 (25.00%) SLA
System Software
1 4 (20.00%) Active Directory
Vendors
1 4 (20.00%) Microsoft
2 1 (5.00%) Adobe
2 1 (5.00%) Altiris
2 1 (5.00%) Oracle
2 1 (5.00%) Symantec
Glasgow, Lanarkshire
EXCELerate
Salary: From £40,000 to £45,000 per annum Healthcare, Bonus, Pension
Posted: 6 days ago