The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Gloucestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 92 81 92
Rank change year-on-year
-11 +11
Permanent jobs requiring a 2nd Line Support Engineer 6 11 3
As % of all permanent IT jobs located in Gloucestershire 0.58% 1.19% 0.33%
As % of the Job Titles category 0.60% 1.25% 0.34%
Number of salaries quoted 5 11 3
Average salary £25,384 £26,000 £32,500
Average salary % change year-on-year
-2.37% -20.00%
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Gloucestershire
Permanent IT job ads with a match in the
Job Titles category
1005 879 875
As % of all permanent IT jobs located in Gloucestershire 96.45% 95.23% 96.58%
Number of salaries quoted 851 771 735
Average salary £40,000 £35,000 £37,500
Average salary % change year-on-year
+14.28% -6.66%
90% offered a salary of more than £25,000 £25,000 £27,350
10% offered a salary of more than £55,000 £47,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Gloucestershire

2nd Line Support Engineer
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Gloucestershire region.

2nd Line Support Engineer Salary Trend in Gloucestershire

2nd Line Support Engineer
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the Gloucestershire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +10 1 £28,000 +7.69%
Cheltenham -12 1 - -
2nd Line Support Engineer
South West

2nd Line Support Engineer
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 28 January 2015, IT jobs across the Gloucestershire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 8 (66.67%) Windows
2 7 (58.33%) Microsoft
3 6 (50.00%) Active Directory
3 6 (50.00%) VMware
4 4 (33.33%) Cisco
5 3 (25.00%) VMware Infrastructure
5 3 (25.00%) F5
5 3 (25.00%) Citrix
5 3 (25.00%) Juniper
5 3 (25.00%) MS Exchange
5 3 (25.00%) Windows 7
6 2 (16.67%) MS Office
6 2 (16.67%) Firewall
6 2 (16.67%) SLA
7 1 (8.33%) Stakeholder Management
7 1 (8.33%) Change Control
7 1 (8.33%) Office 365
7 1 (8.33%) Software Deployment
7 1 (8.33%) ITIL
7 1 (8.33%) SQL
7 1 (8.33%) SQL Server
7 1 (8.33%) TCP/IP
7 1 (8.33%) VPN
7 1 (8.33%) Linux
7 1 (8.33%) Windows XP
7 1 (8.33%) Symantec
7 1 (8.33%) McAfee
7 1 (8.33%) Norton AntiVirus
7 1 (8.33%) Microsoft Certification
7 1 (8.33%) ITIL Certification

2nd Line Support Engineer
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 28 January 2015, IT jobs across the Gloucestershire region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) MS Exchange
Applications
1 2 (16.67%) MS Office
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 2 (16.67%) Firewall
2 1 (8.33%) TCP/IP
2 1 (8.33%) VPN
Database & Business Intelligence
1 1 (8.33%) SQL Server
Operating Systems
1 8 (66.67%) Windows
2 3 (25.00%) Windows 7
3 1 (8.33%) Linux
3 1 (8.33%) Windows XP
Processes & Methodologies
1 1 (8.33%) ITIL
1 1 (8.33%) Stakeholder Management
1 1 (8.33%) Change Control
1 1 (8.33%) Software Deployment
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 6 (50.00%) Active Directory
2 3 (25.00%) VMware Infrastructure
Systems Management
1 1 (8.33%) Norton AntiVirus
Vendors
1 7 (58.33%) Microsoft
2 6 (50.00%) VMware
3 4 (33.33%) Cisco
4 3 (25.00%) F5
4 3 (25.00%) Citrix
4 3 (25.00%) Juniper
5 1 (8.33%) Symantec
5 1 (8.33%) McAfee