The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 185 182 167
Rank change year-on-year
-3 -15
Permanent jobs requiring a 2nd Line Support Analyst 7 5 19
As % of all permanent IT jobs located in Hampshire 0.19% 0.12% 0.50%
As % of the Job Titles category 0.20% 0.13% 0.52%
Number of salaries quoted 6 4 19
Average salary £26,250 £28,000 £22,500
Average salary % change year-on-year
-6.25% +24.44%
90% offered a salary of more than £22,875 £23,500 £17,000
10% offered a salary of more than £29,500 £37,750 £28,200
UK excluding London average salary £25,000 £23,500 £25,000
% change year-on-year
+6.38% -6.00%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3570 3865 3656
As % of all permanent IT jobs located in Hampshire 95.71% 94.64% 95.66%
Number of salaries quoted 3000 3322 2990
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Hampshire

2nd Line Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region.

2nd Line Support Analyst Salary Trend in Hampshire

2nd Line Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hampshire region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke - 3 £25,000 - 1
Fareham +9 1 £21,250 -
Havant - 1 - -
Southampton - 1 £27,500 -
Eastleigh - 1 £29,000 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 April 2015, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 13 (86.67%) Windows
2 10 (66.67%) Microsoft
3 9 (60.00%) Active Directory
4 6 (40.00%) Windows 7
5 5 (33.33%) Windows XP
5 5 (33.33%) MS Exchange
5 5 (33.33%) MS Excel
5 5 (33.33%) MS Office
5 5 (33.33%) ITIL
6 4 (26.67%) SLA
6 4 (26.67%) Citrix
7 3 (20.00%) Analytical Skills
7 3 (20.00%) Cisco
7 3 (20.00%) CRM
7 3 (20.00%) Internet
8 2 (13.33%) Microsoft Certification
8 2 (13.33%) VMware
8 2 (13.33%) TCP/IP
8 2 (13.33%) Windows Vista
8 2 (13.33%) Exchange Server 2007
8 2 (13.33%) Exchange Server 2010
8 2 (13.33%) Windows 8
8 2 (13.33%) Windows Server 2008
8 2 (13.33%) Windows 2000 Server
8 2 (13.33%) XenApp
9 1 (6.67%) Hyper-V
9 1 (6.67%) Windows Server 2012
9 1 (6.67%) QlikView
9 1 (6.67%) Fat Client
9 1 (6.67%) Network Security

2nd Line Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 April 2015, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) MS Exchange
2 2 (13.33%) Exchange Server 2007
2 2 (13.33%) Exchange Server 2010
Applications
1 5 (33.33%) MS Office
1 5 (33.33%) MS Excel
Communications & Networking
1 3 (20.00%) Internet
2 2 (13.33%) TCP/IP
3 1 (6.67%) VPN
3 1 (6.67%) SSL
3 1 (6.67%) IPsec
3 1 (6.67%) Network Security
3 1 (6.67%) VoIP
Database & Business Intelligence
1 1 (6.67%) Crystal Reports
1 1 (6.67%) QlikView
Miscellaneous
1 3 (20.00%) Analytical Skills
2 1 (6.67%) Thin Client
2 1 (6.67%) Blackberry
2 1 (6.67%) Fat Client
Operating Systems
1 13 (86.67%) Windows
2 6 (40.00%) Windows 7
3 5 (33.33%) Windows XP
4 2 (13.33%) Windows Vista
4 2 (13.33%) Windows Server 2008
4 2 (13.33%) Windows 2000 Server
4 2 (13.33%) Windows 8
5 1 (6.67%) Windows Server 2012
5 1 (6.67%) Android
5 1 (6.67%) Windows Server 2003
5 1 (6.67%) Linux
Processes & Methodologies
1 5 (33.33%) ITIL
2 3 (20.00%) CRM
3 1 (6.67%) Configuration Management
3 1 (6.67%) Service Management
3 1 (6.67%) Change Management
3 1 (6.67%) Logistics
3 1 (6.67%) CAFM
3 1 (6.67%) Time Management
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 2 (13.33%) Microsoft Certification
2 1 (6.67%) Degree
2 1 (6.67%) MCP
2 1 (6.67%) CCNP
2 1 (6.67%) CCNA
2 1 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 9 (60.00%) Active Directory
2 2 (13.33%) XenApp
3 1 (6.67%) Terminal Services
3 1 (6.67%) VMware Infrastructure
3 1 (6.67%) Hyper-V
Vendors
1 10 (66.67%) Microsoft
2 4 (26.67%) Citrix
3 3 (20.00%) Cisco
4 2 (13.33%) VMware
5 1 (6.67%) Sage
5 1 (6.67%) Remedy
Basingstoke, Hampshire
Webrecruit
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago