The statistics below represent IT jobs advertised across the Hampshire region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 174 190 197
Rank change year-on-year
+16 +7
Permanent jobs requiring a 2nd Line Support Analyst 12 8 13
As % of all permanent IT jobs located in Hampshire 0.35% 0.22% 0.33%
As % of the Job Titles category 0.36% 0.23% 0.34%
Number of salaries quoted 12 7 13
Median salary £23,500 £25,000 £27,500
Median salary % change year-on-year
-6.00% -9.09%
90% offered a salary of more than £21,600 £24,500 £21,500
10% offered a salary of more than £32,500 £31,000 £32,000
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3305 3509 3840
As % of all permanent IT jobs located in Hampshire 97.35% 97.55% 96.46%
Number of salaries quoted 2935 2868 3096
Median salary £40,000 £40,750 £40,000
Median salary % change year-on-year
-1.84% +1.87%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in Hampshire

2nd Line Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region.

2nd Line Support Analyst Salary Trend in Hampshire

2nd Line Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hampshire region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -16 4 £32,500 +32.65%
Fareham - 4 £23,500 - 1
Southampton - 3 £21,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 August 2016, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring 2nd Line Support Analyst in the job title.

1 18 (64.29%) Windows
2 16 (57.14%) Microsoft
3 11 (39.29%) Active Directory
4 10 (35.71%) SQL
5 9 (32.14%) ITIL
5 9 (32.14%) MS Excel
6 8 (28.57%) SLA
7 6 (21.43%) Citrix
7 6 (21.43%) ERP
7 6 (21.43%) SQL Server
7 6 (21.43%) Manufacturing
8 5 (17.86%) VMware
8 5 (17.86%) Security Cleared
8 5 (17.86%) MS Exchange
8 5 (17.86%) LAN
8 5 (17.86%) WAN
8 5 (17.86%) TCP/IP
8 5 (17.86%) CCNA
8 5 (17.86%) Cisco Certification
8 5 (17.86%) Windows 7
9 4 (14.29%) SaaS
9 4 (14.29%) MS Office
10 3 (10.71%) MCSA
10 3 (10.71%) Windows XP
10 3 (10.71%) Microsoft Certification
10 3 (10.71%) NetApp
10 3 (10.71%) Sage
10 3 (10.71%) EPoS
10 3 (10.71%) Cisco
10 3 (10.71%) CCA

2nd Line Support Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) MS Exchange
2 2 (7.14%) Exchange Server 2007
2 2 (7.14%) Exchange Server 2010
2 2 (7.14%) Exchange Server 2013
2 2 (7.14%) SharePoint
2 2 (7.14%) SharePoint 2010
3 1 (3.57%) Skype for Business
Applications
1 9 (32.14%) MS Excel
2 4 (14.29%) MS Office
Business Applications
1 3 (10.71%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 4 (14.29%) SaaS
Communications & Networking
1 5 (17.86%) LAN
1 5 (17.86%) TCP/IP
1 5 (17.86%) WAN
2 3 (10.71%) Firewall
3 2 (7.14%) VPN
4 1 (3.57%) VoIP
Database & Business Intelligence
1 6 (21.43%) SQL Server
General
1 6 (21.43%) Manufacturing
2 3 (10.71%) Back Office
2 3 (10.71%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (10.71%) Web Services
2 1 (3.57%) X-Windows
Miscellaneous
1 3 (10.71%) EPoS
1 3 (10.71%) User Experience
2 2 (7.14%) Data Centre
2 2 (7.14%) Fat Client
2 2 (7.14%) Thin Client
Operating Systems
1 18 (64.29%) Windows
2 5 (17.86%) Windows 7
3 3 (10.71%) Windows Server
3 3 (10.71%) Windows XP
4 2 (7.14%) Windows Server 2003
4 2 (7.14%) Windows Server 2008
5 1 (3.57%) Apple iOS
5 1 (3.57%) Mac OS X
5 1 (3.57%) Windows 10
Processes & Methodologies
1 9 (32.14%) ITIL
2 6 (21.43%) ERP
3 3 (10.71%) Service Management
3 3 (10.71%) Ticket Management
4 2 (7.14%) ITIL V2
4 2 (7.14%) Service Delivery
5 1 (3.57%) Data Protection
5 1 (3.57%) ITSM
5 1 (3.57%) Mobile Device Management
5 1 (3.57%) Software Deployment
Programming Languages
1 10 (35.71%) SQL
2 1 (3.57%) T-SQL
Qualifications
1 5 (17.86%) CCNA
1 5 (17.86%) Cisco Certification
1 5 (17.86%) Security Cleared
2 3 (10.71%) CCA
2 3 (10.71%) Citrix Certification
2 3 (10.71%) ITIL Foundation Certificate
2 3 (10.71%) MCSA
2 3 (10.71%) MCTS
2 3 (10.71%) Microsoft Certification
2 3 (10.71%) SC Cleared
2 3 (10.71%) VMware Certified Professional (VCP)
3 2 (7.14%) A+ Certification
3 2 (7.14%) MCP
Quality Assurance & Compliance
1 8 (28.57%) SLA
System Software
1 11 (39.29%) Active Directory
2 2 (7.14%) VMware Infrastructure
Vendors
1 16 (57.14%) Microsoft
2 6 (21.43%) Citrix
3 5 (17.86%) VMware
4 3 (10.71%) Cisco
4 3 (10.71%) EMC
4 3 (10.71%) HP
4 3 (10.71%) Infor
4 3 (10.71%) NetApp
4 3 (10.71%) Sage
5 2 (7.14%) SAP
6 1 (3.57%) Apple