The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 8 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Jul 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 183 187 181
Rank change year-on-year
+4 -6
Permanent jobs requiring a 2nd Line Support Analyst 5 6 10
As % of all permanent IT jobs located in Hampshire 0.14% 0.15% 0.26%
As % of the Job Titles category 0.15% 0.16% 0.28%
Number of salaries quoted 5 5 10
Average salary £24,500 £27,500 £23,500
Average salary % change year-on-year
-10.90% +17.02%
UK excluding London average salary £25,000 £24,500 £24,500
% change year-on-year
+2.04% -
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3437 3687 3594
As % of all permanent IT jobs located in Hampshire 95.47% 94.42% 94.83%
Number of salaries quoted 2787 3077 3091
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Hampshire

2nd Line Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region.

2nd Line Support Analyst Salary Trend in Hampshire

2nd Line Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hampshire region over the 3 months to 8 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke - 4 £24,500 -
Southampton - 1 £27,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 8 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 7 (53.85%) Windows
1 7 (53.85%) Microsoft
2 6 (46.15%) Active Directory
3 5 (38.46%) Crystal Reports
3 5 (38.46%) CAFM
3 5 (38.46%) QlikView
4 4 (30.77%) MS Office
4 4 (30.77%) Citrix
5 3 (23.08%) MS Exchange
6 2 (15.38%) Windows XP
6 2 (15.38%) ITIL
6 2 (15.38%) MS Excel
6 2 (15.38%) Microsoft Certification
6 2 (15.38%) Windows 8
6 2 (15.38%) XenApp
6 2 (15.38%) Windows 7
6 2 (15.38%) VMware
6 2 (15.38%) Windows Server 2008
6 2 (15.38%) SLA
7 1 (7.69%) Hyper-V
7 1 (7.69%) Windows Server 2012
7 1 (7.69%) Fat Client
7 1 (7.69%) Network Security
7 1 (7.69%) Time Management
7 1 (7.69%) VMware Infrastructure
7 1 (7.69%) Android
7 1 (7.69%) Logistics
7 1 (7.69%) Degree
7 1 (7.69%) Sage
7 1 (7.69%) Thin Client

2nd Line Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 8 July 2015, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) MS Exchange
Applications
1 4 (30.77%) MS Office
2 2 (15.38%) MS Excel
Communications & Networking
1 1 (7.69%) VoIP
1 1 (7.69%) TCP/IP
1 1 (7.69%) VPN
1 1 (7.69%) SSL
1 1 (7.69%) IPsec
1 1 (7.69%) Network Security
Database & Business Intelligence
1 5 (38.46%) Crystal Reports
1 5 (38.46%) QlikView
Miscellaneous
1 1 (7.69%) Thin Client
1 1 (7.69%) Blackberry
1 1 (7.69%) Fat Client
Operating Systems
1 7 (53.85%) Windows
2 2 (15.38%) Windows XP
2 2 (15.38%) Windows Server 2008
2 2 (15.38%) Windows 7
2 2 (15.38%) Windows 8
3 1 (7.69%) Windows Server 2012
3 1 (7.69%) Windows Server 2003
3 1 (7.69%) Android
3 1 (7.69%) Linux
Processes & Methodologies
1 5 (38.46%) CAFM
2 2 (15.38%) ITIL
3 1 (7.69%) CRM
3 1 (7.69%) Configuration Management
3 1 (7.69%) Service Management
3 1 (7.69%) Change Management
3 1 (7.69%) Logistics
3 1 (7.69%) Time Management
Programming Languages
1 1 (7.69%) SQL
Qualifications
1 2 (15.38%) Microsoft Certification
2 1 (7.69%) Degree
2 1 (7.69%) MCP
2 1 (7.69%) CCNP
2 1 (7.69%) CCNA
2 1 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 6 (46.15%) Active Directory
2 2 (15.38%) XenApp
3 1 (7.69%) Terminal Services
3 1 (7.69%) VMware Infrastructure
3 1 (7.69%) Hyper-V
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) Citrix
3 2 (15.38%) VMware
4 1 (7.69%) Sage
4 1 (7.69%) Remedy