The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 163 166 166
Rank change year-on-year
+3 0
Permanent jobs requiring a 2nd Line Support Analyst 13 16 1
As % of all permanent IT jobs located in Hampshire 0.377% 0.411% 0.028%
As % of the Job Titles category 0.395% 0.428% 0.030%
Number of salaries quoted 13 16 1
Average salary £22,500 £32,250 £19,500
Average salary % change year-on-year
-30.23% +65.38%
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
All Job Titles
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3293 3741 3342
As % of all permanent IT jobs located in Hampshire 95.42% 96.14% 93.96%
Number of salaries quoted 2794 3282 2826
Average salary £39,000 £40,000 £37,500
Average salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region.

Hampshire 2nd Line Support Analyst Salary Trend

2nd Line Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Analyst across the Hampshire region over the 3 months to 22 May 2013.

Hampshire 2nd Line Support Analyst Salary Histogram

2nd Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hampshire region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Southampton +5 5 £22,500 -28.57%
Farnborough - 4 £17,000 -
Basingstoke -18 2 £25,500 -49.00%
Fareham - 1 £26,500 -
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 19 (67.86%) Windows
2 16 (57.14%) Microsoft
3 13 (46.43%) Linux
4 12 (42.86%) Degree
5 11 (39.29%) MS Office
6 10 (35.71%) MS Excel
7 8 (28.57%) UNIX
7 8 (28.57%) SQL
7 8 (28.57%) Active Directory
7 8 (28.57%) TCP/IP
8 6 (21.43%) SLA
8 6 (21.43%) MySQL
9 5 (17.86%) ITIL
10 4 (14.29%) Microsoft Certification
10 4 (14.29%) MS Exchange
10 4 (14.29%) Windows 7
11 3 (10.71%) WAN
11 3 (10.71%) Windows XP
11 3 (10.71%) Cisco
11 3 (10.71%) Web Design
12 2 (7.143%) Finance
12 2 (7.143%) Retail
12 2 (7.143%) Exchange Server 2003
12 2 (7.143%) Dutch Language
12 2 (7.143%) French Language
12 2 (7.143%) German Language
12 2 (7.143%) Italian Language
12 2 (7.143%) Romanian Language
12 2 (7.143%) Spanish Language
12 2 (7.143%) DNS

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.29%) MS Exchange
2 2 (7.143%) Exchange Server 2003
2 2 (7.143%) Exchange Server 2007
3 1 (3.571%) SharePoint
3 1 (3.571%) Apache
3 1 (3.571%) IIS
3 1 (3.571%) SharePoint Server
Applications
1 11 (39.29%) MS Office
2 10 (35.71%) MS Excel
Business Applications
1 1 (3.571%) SAP R/3
Communications & Networking
1 8 (28.57%) TCP/IP
2 3 (10.71%) WAN
3 2 (7.143%) DNS
3 2 (7.143%) LAN
4 1 (3.571%) DHCP
4 1 (3.571%) VPN
4 1 (3.571%) SSH
4 1 (3.571%) Firewall
Database & Business Intelligence
1 6 (21.43%) MySQL
2 1 (3.571%) SQL Server
General
1 2 (7.143%) Finance
1 2 (7.143%) Retail
1 2 (7.143%) Dutch Language
1 2 (7.143%) French Language
1 2 (7.143%) German Language
1 2 (7.143%) Italian Language
1 2 (7.143%) Romanian Language
1 2 (7.143%) Spanish Language
Miscellaneous
1 1 (3.571%) Computer Science
1 1 (3.571%) EPoS
1 1 (3.571%) CMDB
Operating Systems
1 19 (67.86%) Windows
2 13 (46.43%) Linux
3 8 (28.57%) UNIX
4 4 (14.29%) Windows 7
5 3 (10.71%) Windows XP
6 2 (7.143%) Windows Vista
6 2 (7.143%) Windows 2000 Server
7 1 (3.571%) Windows Server 2008
7 1 (3.571%) CentOS
7 1 (3.571%) Windows Server 2003
Processes & Methodologies
1 5 (17.86%) ITIL
2 3 (10.71%) Web Design
3 2 (7.143%) CRM
3 2 (7.143%) ITIL V3
4 1 (3.571%) E-Commerce
4 1 (3.571%) ERP
4 1 (3.571%) Problem Management
4 1 (3.571%) Service Management
4 1 (3.571%) Service Delivery
4 1 (3.571%) Change Management
4 1 (3.571%) Disaster Recovery
4 1 (3.571%) ITSM
Programming Languages
1 8 (28.57%) SQL
2 1 (3.571%) PowerShell
2 1 (3.571%) Java
Qualifications
1 12 (42.86%) Degree
2 4 (14.29%) Microsoft Certification
Quality Assurance & Compliance
1 6 (21.43%) SLA
System Software
1 8 (28.57%) Active Directory
2 1 (3.571%) VMware Infrastructure
2 1 (3.571%) Forefront TMG
2 1 (3.571%) Squid
Systems Management
1 1 (3.571%) Plesk
1 1 (3.571%) DameWare
Vendors
1 16 (57.14%) Microsoft
2 3 (10.71%) Cisco
3 2 (7.143%) Remedy
4 1 (3.571%) Nimsoft
4 1 (3.571%) SAP
4 1 (3.571%) CA
4 1 (3.571%) VMware
Portsmouth, Hampshire
Insurance Applications, Broking Systems, SPP Insight, CDL Strada, CDL Classic, Kyocera Prescribe, Word VBA, Crystal Reports, HTML... The successful candidate will ideally have experience maintaining/supporting an insurance...
Circle Recruitment
Salary: £20000 - £30000 per annum + Benefits
Posted: 20 May 2013