The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support Analyst
Rank 182 190 170
Rank change year-on-year
+8 -20
Permanent jobs requiring a 2nd Line Support Analyst 8 9 6
As % of all permanent IT jobs located in Hampshire 0.24% 0.23% 0.18%
As % of the Job Titles category 0.25% 0.24% 0.19%
Number of salaries quoted 6 7 3
Average salary £25,000 £22,500 £29,500
Average salary % change year-on-year
+11.11% -23.72%
90% offered a salary of more than £22,000 £21,700 £24,300
10% offered a salary of more than £30,000 £30,800 £37,900
UK excluding London average salary £25,000 £25,000 £23,500
% change year-on-year
- +6.38%
2nd Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3223 3791 3222
As % of all permanent IT jobs located in Hampshire 97.40% 97.73% 96.58%
Number of salaries quoted 2850 3268 2685
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £25,500 £24,000 £24,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Hampshire

2nd Line Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the Hampshire region.

2nd Line Support Analyst Salary Trend in Hampshire

2nd Line Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the Hampshire region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham +8 5 £22,500 +9.75%
Farnborough -24 2 £30,000 +9.09%
2nd Line Support Analyst
South East

2nd Line Support Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 8 February 2016, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 27 (87.10%) Windows
2 12 (38.71%) Internet
2 12 (38.71%) VMware
3 9 (29.03%) ITIL
3 9 (29.03%) SQL
3 9 (29.03%) TCP/IP
4 8 (25.81%) SQL Server
4 8 (25.81%) Microsoft
4 8 (25.81%) Active Directory
5 7 (22.58%) Oracle Database 10g
5 7 (22.58%) SLA
5 7 (22.58%) Tivoli
5 7 (22.58%) Tivoli Workload Scheduler
5 7 (22.58%) T-SQL
5 7 (22.58%) Oracle
5 7 (22.58%) Oracle9i Database
5 7 (22.58%) MS Excel
5 7 (22.58%) Cognos
5 7 (22.58%) Knowledge Management
5 7 (22.58%) Windows 7
5 7 (22.58%) Root Cause Analysis
5 7 (22.58%) SQL Server 2012
5 7 (22.58%) Windows 8
5 7 (22.58%) ServiceNow
5 7 (22.58%) Oracle Database
5 7 (22.58%) SQL Server 2005
5 7 (22.58%) Oracle Database 11g
5 7 (22.58%) VMware Infrastructure
5 7 (22.58%) SQL Server 2008
5 7 (22.58%) SQL Server 2014

2nd Line Support Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 8 February 2016, IT jobs across the Hampshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (19.35%) MS Exchange
Applications
1 7 (22.58%) MS Excel
2 5 (16.13%) MS Office
3 1 (3.23%) MS PowerPoint
Business Applications
1 5 (16.13%) Cognos Business Intelligence
Cloud Services
1 6 (19.35%) Google Apps
2 4 (12.90%) SaaS
Communications & Networking
1 12 (38.71%) Internet
2 9 (29.03%) TCP/IP
3 6 (19.35%) DHCP
3 6 (19.35%) DNS
3 6 (19.35%) Firewall
3 6 (19.35%) Wireless
4 2 (6.45%) Wi-Fi
Database & Business Intelligence
1 8 (25.81%) SQL Server
2 7 (22.58%) Oracle Database
2 7 (22.58%) Oracle Database 10g
2 7 (22.58%) Oracle Database 11g
2 7 (22.58%) Oracle9i Database
2 7 (22.58%) SQL Server 2005
2 7 (22.58%) SQL Server 2008
2 7 (22.58%) SQL Server 2012
2 7 (22.58%) SQL Server 2014
3 6 (19.35%) Oracle Database 12c
4 5 (16.13%) Oracle ODI
4 5 (16.13%) SQL Server Integration Services
Development Applications
1 5 (16.13%) ERwin
General
1 4 (12.90%) Manufacturing
1 4 (12.90%) Telecoms
2 2 (6.45%) Retail
3 1 (3.23%) Advertising
Libraries, Frameworks & Software Standards
1 5 (16.13%) Middleware
1 5 (16.13%) Oracle Fusion
1 5 (16.13%) Oracle GoldenGate
Miscellaneous
1 5 (16.13%) Management Information System
2 2 (6.45%) Driving Licence
2 2 (6.45%) User Experience
3 1 (3.23%) Blackberry
3 1 (3.23%) Fat Client
3 1 (3.23%) iPhone
3 1 (3.23%) Thin Client
Operating Systems
1 27 (87.10%) Windows
2 7 (22.58%) Windows 7
2 7 (22.58%) Windows 8
3 6 (19.35%) Linux
4 5 (16.13%) Windows Server
5 3 (9.68%) Apple iOS
6 2 (6.45%) Windows Server 2008
6 2 (6.45%) Windows Server 2012
7 1 (3.23%) Windows Server 2003
7 1 (3.23%) Windows XP
Processes & Methodologies
1 9 (29.03%) ITIL
2 7 (22.58%) Knowledge Management
2 7 (22.58%) Root Cause Analysis
3 6 (19.35%) Asset Management
3 6 (19.35%) Business Intelligence
3 6 (19.35%) Customer Engagement
3 6 (19.35%) High Availability
4 5 (16.13%) ERP
5 2 (6.45%) Change Management
5 2 (6.45%) Configuration Management
5 2 (6.45%) Ticket Management
6 1 (3.23%) Service Management
Programming Languages
1 9 (29.03%) SQL
2 7 (22.58%) T-SQL
Qualifications
1 6 (19.35%) CCNA
1 6 (19.35%) Cisco Certification
2 4 (12.90%) Microsoft Certification
3 3 (9.68%) MCP
4 2 (6.45%) CCA
4 2 (6.45%) Citrix Certification
4 2 (6.45%) ITIL Foundation Certificate
4 2 (6.45%) MCSA
4 2 (6.45%) MCTS
4 2 (6.45%) VMware Certified Professional (VCP)
5 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 7 (22.58%) SLA
System Software
1 8 (25.81%) Active Directory
2 7 (22.58%) Tivoli Workload Scheduler
2 7 (22.58%) VMware Infrastructure
3 2 (6.45%) Hyper-V
4 1 (3.23%) VMware ESX
4 1 (3.23%) XenApp
Systems Management
1 7 (22.58%) Tivoli
2 1 (3.23%) Backup Exec
Vendors
1 12 (38.71%) VMware
2 8 (25.81%) Microsoft
3 7 (22.58%) Cognos
3 7 (22.58%) Oracle
3 7 (22.58%) ServiceNow
4 6 (19.35%) Citrix
4 6 (19.35%) Google
5 2 (6.45%) Cisco
5 2 (6.45%) EMC
5 2 (6.45%) HP
5 2 (6.45%) NetApp
6 1 (3.23%) Symantec