The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 167 171 123
Rank change year-on-year
+4 -48
Permanent jobs citing ITSM 27 18 66
As % of all permanent IT jobs located in Hampshire 0.72% 0.44% 1.74%
As % of the Processes & Methodologies category 0.88% 0.55% 2.20%
Number of salaries quoted 15 17 41
Average salary £51,000 £44,500 £47,500
Average salary % change year-on-year
+14.60% -6.31%
90% offered a salary of more than £38,500 £22,100 £27,500
10% offered a salary of more than £60,000 £60,000 £70,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3063 3300 2995
As % of all permanent IT jobs located in Hampshire 81.44% 79.85% 79.17%
Number of salaries quoted 2534 2775 2426
Average salary £43,500 £42,500 £40,500
Average salary % change year-on-year
+2.35% +4.93%
90% offered a salary of more than £28,800 £27,500 £28,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 21 April 2015.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham +13 8 - -
Southampton -1 5 £52,500 +40.00%
Farnborough -1 3 £52,250 -5.00%
Winchester - 3 £40,000 -
Havant - 3 £51,000 -
Basingstoke +17 1 £60,000 +179.06%
Portsmouth +2 1 £37,500 -37.50%
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 21 April 2015, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 36 (85.71%) ITIL
2 19 (45.24%) Windows
2 19 (45.24%) TCP/IP
2 19 (45.24%) Microsoft
3 18 (42.86%) Disaster Recovery
4 16 (38.10%) Cisco
5 15 (35.71%) VPN
5 15 (35.71%) Incident Management
6 14 (33.33%) WAN
6 14 (33.33%) Service Management
7 13 (30.95%) EIGRP
7 13 (30.95%) MPLS
7 13 (30.95%) BGP
7 13 (30.95%) LAN
7 13 (30.95%) Firewall
8 11 (26.19%) Cisco ASA
9 10 (23.81%) Finance
9 10 (23.81%) DHCP
9 10 (23.81%) DNS
9 10 (23.81%) Windows Server 2003
10 9 (21.43%) OSPF
10 9 (21.43%) Avaya
10 9 (21.43%) Ethernet
10 9 (21.43%) Risk Management
10 9 (21.43%) CMDB
10 9 (21.43%) Problem Management
10 9 (21.43%) Network Design
10 9 (21.43%) Windows 7
10 9 (21.43%) Lync
10 9 (21.43%) F5

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 21 April 2015, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (21.43%) Lync
2 4 (9.52%) Exchange Server 2010
2 4 (9.52%) MS Exchange
3 3 (7.14%) Exchange Server 2007
4 2 (4.76%) SharePoint
5 1 (2.38%) Blackberry Enterprise Server
5 1 (2.38%) Exchange Server 2003
Applications
1 7 (16.67%) MS Office
2 6 (14.29%) MS Excel
3 3 (7.14%) MS Visio
4 2 (4.76%) MS PowerPoint
Business Applications
1 5 (11.90%) Remedy ITSM
2 3 (7.14%) Remedy AR System
3 1 (2.38%) Dynamics CRM
Cloud Services
1 2 (4.76%) Google Apps
2 1 (2.38%) SaaS
Communications & Networking
1 19 (45.24%) TCP/IP
2 15 (35.71%) VPN
3 14 (33.33%) WAN
4 13 (30.95%) LAN
4 13 (30.95%) MPLS
4 13 (30.95%) BGP
4 13 (30.95%) EIGRP
4 13 (30.95%) Firewall
5 11 (26.19%) Cisco ASA
6 10 (23.81%) DHCP
6 10 (23.81%) DNS
7 9 (21.43%) Ethernet
7 9 (21.43%) OSPF
8 5 (11.90%) Cisco Nexus
9 4 (9.52%) Multicast
9 4 (9.52%) VoIP
10 3 (7.14%) SSL
11 2 (4.76%) SAN
12 1 (2.38%) SNMP
12 1 (2.38%) iSCSI
Development Applications
1 1 (2.38%) WinDbg
General
1 10 (23.81%) Finance
2 2 (4.76%) Aerospace
3 1 (2.38%) Manufacturing
3 1 (2.38%) Telecoms
Job Titles
1 8 (19.05%) Analyst
1 8 (19.05%) Service Analyst
1 8 (19.05%) Service Desk Analyst
2 7 (16.67%) Network Engineer
3 4 (9.52%) Infrastructure Engineer
4 3 (7.14%) Senior Network Engineer
4 3 (7.14%) Cisco Engineer
4 3 (7.14%) Cisco Network Engineer
4 3 (7.14%) Senior Cisco Engineer
4 3 (7.14%) Support Engineer
4 3 (7.14%) Senior Cisco Network Engineer
5 2 (4.76%) Technical Operations Manager
5 2 (4.76%) IT Support
5 2 (4.76%) Technical Manager
5 2 (4.76%) IT Support Technician
5 2 (4.76%) Operations Manager
5 2 (4.76%) Consultant
5 2 (4.76%) Support Technician
6 1 (2.38%) Services Delivery Manager
6 1 (2.38%) Service Manager
Miscellaneous
1 9 (21.43%) CMDB
2 8 (19.05%) Management Information System
3 4 (9.52%) Analytical Skills
4 3 (7.14%) Computer Science
5 2 (4.76%) FlexPod
6 1 (2.38%) Fat Client
6 1 (2.38%) Thin Client
6 1 (2.38%) Blackberry
Operating Systems
1 19 (45.24%) Windows
2 10 (23.81%) Windows Server 2003
3 9 (21.43%) Windows 7
4 7 (16.67%) Linux
5 6 (14.29%) Windows XP
5 6 (14.29%) Windows Server 2008
5 6 (14.29%) Windows 8
6 5 (11.90%) Windows Server 2012
Processes & Methodologies
1 36 (85.71%) ITIL
2 18 (42.86%) Disaster Recovery
3 15 (35.71%) Incident Management
4 14 (33.33%) Service Management
5 9 (21.43%) Risk Management
5 9 (21.43%) Network Design
5 9 (21.43%) Problem Management
5 9 (21.43%) Demand Management
6 7 (16.67%) Line Management
7 5 (11.90%) Migration
7 5 (11.90%) Service Delivery
8 4 (9.52%) Change Management
8 4 (9.52%) Penetration Testing
8 4 (9.52%) Business Continuity
8 4 (9.52%) IT Asset Management
8 4 (9.52%) Asset Management
8 4 (9.52%) Root Cause Analysis
9 3 (7.14%) Analytics
10 2 (4.76%) Programme Management
11 1 (2.38%) Stakeholder Management
Programming Languages
1 1 (2.38%) T-SQL
Qualifications
1 8 (19.05%) Microsoft Certification
1 8 (19.05%) ITIL Certification
2 6 (14.29%) Degree
2 6 (14.29%) Cisco Certification
3 5 (11.90%) CCNP
3 5 (11.90%) CCNA
3 5 (11.90%) Security Cleared
4 3 (7.14%) SC Cleared
5 1 (2.38%) NCDA
5 1 (2.38%) NCIE
5 1 (2.38%) MCSA
5 1 (2.38%) PRINCE2 Practitioner
5 1 (2.38%) MCITP
Quality Assurance & Compliance
1 2 (4.76%) SLA
System Software
1 6 (14.29%) Active Directory
2 3 (7.14%) VMware Infrastructure
3 1 (2.38%) XenApp
3 1 (2.38%) XenDesktop
3 1 (2.38%) NFS
3 1 (2.38%) Terminal Services
3 1 (2.38%) VMware ESX
3 1 (2.38%) VMware Workstation
3 1 (2.38%) Microsoft App-V
3 1 (2.38%) BlackBerry Internet Service
Systems Management
1 6 (14.29%) DameWare
2 4 (9.52%) Cisco CUCM
3 1 (2.38%) EdgeSight
3 1 (2.38%) Norton AntiVirus
3 1 (2.38%) NetBackup
3 1 (2.38%) Backup Exec
3 1 (2.38%) WSUS
Vendors
1 19 (45.24%) Microsoft
2 16 (38.10%) Cisco
3 9 (21.43%) F5
3 9 (21.43%) Aerohive Networks
3 9 (21.43%) Avaya
4 5 (11.90%) BMC
4 5 (11.90%) Remedy
4 5 (11.90%) VMware
5 4 (9.52%) CheckPoint
5 4 (9.52%) Juniper
6 3 (7.14%) Citrix
6 3 (7.14%) Business Objects
7 2 (4.76%) NetApp
7 2 (4.76%) AppSense
7 2 (4.76%) Google
8 1 (2.38%) Aastra
8 1 (2.38%) Veeam
8 1 (2.38%) Symantec
8 1 (2.38%) McAfee
8 1 (2.38%) Sophos