The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 158 146 186
Rank change year-on-year
-12 +40
Permanent jobs citing ITSM 41 41 15
As % of all permanent IT jobs located in Hampshire 1.03% 1.08% 0.36%
As % of the Processes & Methodologies category 1.26% 1.37% 0.45%
Number of salaries quoted 34 33 12
Average salary £46,500 £38,000 £45,000
Average salary % change year-on-year
+22.36% -15.55%
90% offered a salary of more than £23,700 £25,000 £27,550
10% offered a salary of more than £60,000 £62,500 £49,500
UK excluding London average salary £39,500 £42,500 £40,000
% change year-on-year
-7.05% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3264 2986 3328
As % of all permanent IT jobs located in Hampshire 81.95% 78.93% 78.97%
Number of salaries quoted 2668 2534 2846
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £28,500 £27,500 £29,500
10% offered a salary of more than £65,000 £60,000 £67,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 18 September 2014.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 15 £35,000 -17.64%
Basingstoke +5 10 £34,625 -1.07% 1
Fareham -7 5 £60,000 - 2
Havant -11 2 £39,750 -41.97%
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 September 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 50 (89.29%) ITIL
2 32 (57.14%) Service Management
3 18 (32.14%) Service Delivery
4 17 (30.36%) Change Management
5 16 (28.57%) Incident Management
5 16 (28.57%) Windows
5 16 (28.57%) Microsoft
6 15 (26.79%) ITIL Certification
6 15 (26.79%) Finance
7 14 (25.00%) Remedy ITSM
7 14 (25.00%) Remedy
8 12 (21.43%) CMDB
8 12 (21.43%) Management Information System
9 10 (17.86%) Remedy AR System
9 10 (17.86%) Active Directory
9 10 (17.86%) Apache
9 10 (17.86%) Web Services
9 10 (17.86%) Kalman Filter
10 9 (16.07%) Degree
10 9 (16.07%) Telecoms
11 8 (14.29%) Disaster Recovery
11 8 (14.29%) MS Office
12 7 (12.50%) MCP
12 7 (12.50%) VPN
12 7 (12.50%) SLA
12 7 (12.50%) Citrix
12 7 (12.50%) BMC
12 7 (12.50%) Asset Management
12 7 (12.50%) Stakeholder Management
12 7 (12.50%) Penetration Testing

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 September 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (17.86%) Apache
2 2 (3.57%) Lync
2 2 (3.57%) Blackberry Enterprise Server
Applications
1 8 (14.29%) MS Office
2 5 (8.93%) MS Excel
3 1 (1.79%) Acrobat
Business Applications
1 14 (25.00%) Remedy ITSM
2 10 (17.86%) Remedy AR System
Cloud Services
1 1 (1.79%) SaaS
Communications & Networking
1 7 (12.50%) VPN
2 6 (10.71%) Firewall
3 5 (8.93%) TCP/IP
4 4 (7.14%) DHCP
5 3 (5.36%) 3G
5 3 (5.36%) HTTP
5 3 (5.36%) DNS
6 2 (3.57%) LDAP
6 2 (3.57%) LAN
6 2 (3.57%) VoIP
7 1 (1.79%) Wireless
7 1 (1.79%) iSCSI
7 1 (1.79%) VLAN
7 1 (1.79%) SAN
7 1 (1.79%) Internet
7 1 (1.79%) WAN
7 1 (1.79%) Fibre Channel
Database & Business Intelligence
1 4 (7.14%) SQL Server
2 3 (5.36%) MySQL
2 3 (5.36%) Relational Database
3 1 (1.79%) SQL Server 2008
3 1 (1.79%) SQL Server 2012
General
1 15 (26.79%) Finance
2 9 (16.07%) Telecoms
3 2 (3.57%) Electronics
4 1 (1.79%) Marketing
Job Titles
1 12 (21.43%) Analyst
2 10 (17.86%) Remedy Developer
2 10 (17.86%) Senior Remedy Developer
2 10 (17.86%) Senior Developer
2 10 (17.86%) Developer
3 9 (16.07%) Service Desk Analyst
3 9 (16.07%) Service Analyst
4 8 (14.29%) Support Manager
5 7 (12.50%) Coordinator
5 7 (12.50%) Applications Support
5 7 (12.50%) Applications Support Manager
5 7 (12.50%) Applications Manager
6 4 (7.14%) Service Manager
7 3 (5.36%) Services Delivery Manager
7 3 (5.36%) Delivery Manager
7 3 (5.36%) Administrator
7 3 (5.36%) Systems Administrator
7 3 (5.36%) 3rd Line Support
8 2 (3.57%) Junior
8 2 (3.57%) Technical Support
Libraries, Frameworks & Software Standards
1 10 (17.86%) Web Services
2 3 (5.36%) Ajax
2 3 (5.36%) XML
2 3 (5.36%) CSS
2 3 (5.36%) HTML
3 1 (1.79%) Middleware
3 1 (1.79%) CGI
Miscellaneous
1 12 (21.43%) CMDB
1 12 (21.43%) Management Information System
2 7 (12.50%) Informatics
3 5 (8.93%) Frameworx
4 4 (7.14%) Analytical Skills
5 2 (3.57%) Video Conferencing
6 1 (1.79%) Replication
6 1 (1.79%) iPhone
6 1 (1.79%) Enterprise Storage
Operating Systems
1 16 (28.57%) Windows
2 5 (8.93%) Windows Server 2008
3 4 (7.14%) Windows Server 2003
3 4 (7.14%) Windows 7
4 2 (3.57%) Windows 8
4 2 (3.57%) Windows XP
5 1 (1.79%) Apple iOS
5 1 (1.79%) Windows Server 2012
Processes & Methodologies
1 50 (89.29%) ITIL
2 32 (57.14%) Service Management
3 18 (32.14%) Service Delivery
4 17 (30.36%) Change Management
5 16 (28.57%) Incident Management
6 10 (17.86%) Kalman Filter
7 8 (14.29%) Disaster Recovery
8 7 (12.50%) Asset Management
8 7 (12.50%) Stakeholder Management
8 7 (12.50%) Penetration Testing
8 7 (12.50%) Problem Management
8 7 (12.50%) Performance Monitoring
8 7 (12.50%) Capacity Planning
8 7 (12.50%) Root Cause Analysis
8 7 (12.50%) IT Asset Management
9 5 (8.93%) Time Management
9 5 (8.93%) eTOM
10 3 (5.36%) Project Management
10 3 (5.36%) Mentoring
11 2 (3.57%) Line Management
Programming Languages
1 3 (5.36%) JavaScript
1 3 (5.36%) SQL
2 1 (1.79%) Java
Qualifications
1 15 (26.79%) ITIL Certification
2 9 (16.07%) Degree
3 7 (12.50%) MCP
3 7 (12.50%) ITIL Foundation Certificate
4 2 (3.57%) Microsoft Certification
4 2 (3.57%) Security Cleared
5 1 (1.79%) SC Cleared
5 1 (1.79%) VMware Certified Professional (VCP)
5 1 (1.79%) EMC Certification
Quality Assurance & Compliance
1 7 (12.50%) SLA
2 1 (1.79%) BS15000
2 1 (1.79%) PCI DSS
2 1 (1.79%) ISO/IEC 27001
System Software
1 10 (17.86%) Active Directory
2 2 (3.57%) VMware Infrastructure
3 1 (1.79%) vSphere
3 1 (1.79%) NFS
Systems Management
1 2 (3.57%) Tivoli
1 2 (3.57%) Control-M
1 2 (3.57%) CA SiteMinder
1 2 (3.57%) DameWare
2 1 (1.79%) NetBackup
2 1 (1.79%) Backup Exec
2 1 (1.79%) EMC NetWorker
2 1 (1.79%) SCCM
Vendors
1 16 (28.57%) Microsoft
2 14 (25.00%) Remedy
3 7 (12.50%) Citrix
3 7 (12.50%) BMC
4 3 (5.36%) VMware
4 3 (5.36%) Oracle
4 3 (5.36%) Splunk
4 3 (5.36%) ServiceNow
5 2 (3.57%) Cisco
6 1 (1.79%) Brocade
6 1 (1.79%) CommVault
6 1 (1.79%) NetApp
6 1 (1.79%) Symantec
6 1 (1.79%) McAfee
6 1 (1.79%) IBM
6 1 (1.79%) HP
6 1 (1.79%) EMC
6 1 (1.79%) Adobe
Fareham, Hampshire
Executive Recruitment Services (ERS)
Salary: £35000 - £42000 per annum
Posted: Yesterday
Andover, Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: 2 days ago
Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: 2 days ago
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 3 days ago
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £23000.00 per annum
Posted: 3 days ago
Basingstoke
Capita - ITIN
Posted: 14 days ago