The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 178 146 139
Rank change year-on-year
-32 -7
Permanent jobs citing ITSM 15 18 57
As % of all permanent IT jobs located in Hampshire 0.40% 0.55% 1.32%
As % of the Processes & Methodologies category 0.50% 0.69% 1.73%
Number of salaries quoted 15 15 27
Average salary £35,000 £40,000 £47,500
Average salary % change year-on-year
-12.50% -15.78%
90% offered a salary of more than £27,500 £33,600 £30,000
10% offered a salary of more than £59,000 £53,000 £75,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3023 2616 3298
As % of all permanent IT jobs located in Hampshire 79.89% 79.30% 76.50%
Number of salaries quoted 2608 2133 2738
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 29 January 2015.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +2 6 £27,500 -
Farnborough +5 3 £60,000 +39.53% 1
Portsmouth - 3 £37,500 -
Fareham -11 1 £53,500 +33.75% 1
Winchester - 1 £40,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 January 2015, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 34 (77.27%) ITIL
2 23 (52.27%) Windows
3 22 (50.00%) Microsoft
4 19 (43.18%) Service Management
5 12 (27.27%) Active Directory
5 12 (27.27%) VPN
5 12 (27.27%) Windows 7
6 10 (22.73%) Finance
7 9 (20.45%) Management Information System
7 9 (20.45%) Incident Management
7 9 (20.45%) MS Excel
7 9 (20.45%) MS Office
7 9 (20.45%) CMDB
8 8 (18.18%) Windows Server 2008
8 8 (18.18%) Remedy
8 8 (18.18%) Microsoft Certification
8 8 (18.18%) ITIL Certification
8 8 (18.18%) Remedy ITSM
9 7 (15.91%) Service Delivery
9 7 (15.91%) Change Management
9 7 (15.91%) Windows Server 2003
9 7 (15.91%) Windows XP
9 7 (15.91%) DHCP
9 7 (15.91%) Windows 8
9 7 (15.91%) Line Management
10 6 (13.64%) Problem Management
10 6 (13.64%) DNS
10 6 (13.64%) TCP/IP
10 6 (13.64%) Citrix
10 6 (13.64%) DameWare

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 January 2015, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.36%) SharePoint
2 4 (9.09%) Lync
2 4 (9.09%) Exchange Server 2010
2 4 (9.09%) MS Exchange
3 3 (6.82%) Blackberry Enterprise Server
3 3 (6.82%) Exchange Server 2007
4 2 (4.55%) Apache
5 1 (2.27%) Exchange Server 2003
Applications
1 9 (20.45%) MS Excel
1 9 (20.45%) MS Office
2 2 (4.55%) MS PowerPoint
3 1 (2.27%) Acrobat
Business Applications
1 8 (18.18%) Remedy ITSM
2 3 (6.82%) Remedy AR System
3 1 (2.27%) Dynamics CRM
Cloud Services
1 2 (4.55%) Google Apps
1 2 (4.55%) Office 365
Communications & Networking
1 12 (27.27%) VPN
2 7 (15.91%) DHCP
3 6 (13.64%) DNS
3 6 (13.64%) TCP/IP
4 4 (9.09%) HTTP
5 3 (6.82%) Firewall
5 3 (6.82%) Internet
5 3 (6.82%) 3G
6 2 (4.55%) Cisco ASA
6 2 (4.55%) Cisco Nexus
6 2 (4.55%) LAN
6 2 (4.55%) WAN
6 2 (4.55%) LDAP
6 2 (4.55%) SAN
6 2 (4.55%) IP Telephony
7 1 (2.27%) Wireless
7 1 (2.27%) VoIP
7 1 (2.27%) SNMP
7 1 (2.27%) iSCSI
7 1 (2.27%) Network Security
Database & Business Intelligence
1 4 (9.09%) Relational Database
1 4 (9.09%) MySQL
1 4 (9.09%) SQL Server
Development Applications
1 1 (2.27%) WinDbg
General
1 10 (22.73%) Finance
2 2 (4.55%) Telecoms
3 1 (2.27%) Marketing
3 1 (2.27%) Retail
Job Titles
1 11 (25.00%) Analyst
2 9 (20.45%) Service Desk Analyst
2 9 (20.45%) Service Analyst
3 4 (9.09%) Coordinator
3 4 (9.09%) Administrator
4 3 (6.82%) Systems Administrator
4 3 (6.82%) Infrastructure Engineer
4 3 (6.82%) IT Support
5 2 (4.55%) Service Desk Engineer
5 2 (4.55%) Developer
5 2 (4.55%) Team Leader
5 2 (4.55%) IT Support Technician
5 2 (4.55%) Remedy Developer
5 2 (4.55%) Applications Support
5 2 (4.55%) Operations Manager
5 2 (4.55%) Senior Developer
5 2 (4.55%) Support Technician
5 2 (4.55%) Consultant
5 2 (4.55%) Technical Operations Manager
5 2 (4.55%) Applications Manager
Libraries, Frameworks & Software Standards
1 4 (9.09%) XML
1 4 (9.09%) CSS
1 4 (9.09%) HTML
1 4 (9.09%) Ajax
2 2 (4.55%) Web Services
2 2 (4.55%) Middleware
Miscellaneous
1 9 (20.45%) Management Information System
1 9 (20.45%) CMDB
2 5 (11.36%) Analytical Skills
3 2 (4.55%) FlexPod
3 2 (4.55%) Video Conferencing
3 2 (4.55%) iPhone
3 2 (4.55%) Blackberry
3 2 (4.55%) Computer Science
4 1 (2.27%) Informatics
4 1 (2.27%) Fat Client
4 1 (2.27%) Thin Client
4 1 (2.27%) iPad
Operating Systems
1 23 (52.27%) Windows
2 12 (27.27%) Windows 7
3 8 (18.18%) Windows Server 2008
4 7 (15.91%) Windows Server 2003
4 7 (15.91%) Windows XP
4 7 (15.91%) Windows 8
5 5 (11.36%) Linux
6 2 (4.55%) Windows Server 2012
6 2 (4.55%) Apple iOS
6 2 (4.55%) Mac OS X
7 1 (2.27%) Android
Processes & Methodologies
1 34 (77.27%) ITIL
2 19 (43.18%) Service Management
3 9 (20.45%) Incident Management
4 7 (15.91%) Service Delivery
4 7 (15.91%) Change Management
4 7 (15.91%) Line Management
5 6 (13.64%) Problem Management
6 5 (11.36%) Migration
7 4 (9.09%) Capacity Planning
7 4 (9.09%) Stakeholder Management
7 4 (9.09%) Disaster Recovery
8 3 (6.82%) Asset Management
8 3 (6.82%) Penetration Testing
8 3 (6.82%) Root Cause Analysis
8 3 (6.82%) Time Management
8 3 (6.82%) IT Asset Management
9 2 (4.55%) Kalman Filter
9 2 (4.55%) Mentoring
9 2 (4.55%) Performance Monitoring
9 2 (4.55%) Continuous Improvement
Programming Languages
1 4 (9.09%) JavaScript
2 1 (2.27%) SQL
2 1 (2.27%) T-SQL
2 1 (2.27%) Java
Qualifications
1 8 (18.18%) Microsoft Certification
1 8 (18.18%) ITIL Certification
2 6 (13.64%) Degree
3 4 (9.09%) Security Cleared
4 3 (6.82%) SC Cleared
5 2 (4.55%) Cisco Certification
6 1 (2.27%) MCITP
6 1 (2.27%) CCNP
6 1 (2.27%) CCNA
6 1 (2.27%) MCSA
6 1 (2.27%) MCP
6 1 (2.27%) NCDA
6 1 (2.27%) NCIE
6 1 (2.27%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (6.82%) SLA
2 1 (2.27%) BS15000
System Software
1 12 (27.27%) Active Directory
2 4 (9.09%) VMware Infrastructure
3 1 (2.27%) BlackBerry Internet Service
3 1 (2.27%) VMware ESX
3 1 (2.27%) VMware Workstation
3 1 (2.27%) Microsoft App-V
3 1 (2.27%) Terminal Services
3 1 (2.27%) NFS
3 1 (2.27%) XenApp
3 1 (2.27%) XenDesktop
Systems Management
1 6 (13.64%) DameWare
2 3 (6.82%) SCCM
3 2 (4.55%) Tivoli
3 2 (4.55%) Control-M
3 2 (4.55%) CA SiteMinder
4 1 (2.27%) WSUS
4 1 (2.27%) NetBackup
4 1 (2.27%) Backup Exec
4 1 (2.27%) Norton AntiVirus
4 1 (2.27%) EdgeSight
Vendors
1 22 (50.00%) Microsoft
2 8 (18.18%) Remedy
3 6 (13.64%) Citrix
3 6 (13.64%) VMware
4 5 (11.36%) Oracle
5 4 (9.09%) ServiceNow
5 4 (9.09%) Cisco
5 4 (9.09%) BMC
6 2 (4.55%) Splunk
6 2 (4.55%) Symantec
6 2 (4.55%) McAfee
6 2 (4.55%) NetApp
6 2 (4.55%) Apple
6 2 (4.55%) Avaya
6 2 (4.55%) AppSense
6 2 (4.55%) Google
7 1 (2.27%) Adobe
7 1 (2.27%) Sophos
7 1 (2.27%) Business Objects
7 1 (2.27%) Aastra
Farnborough, Hampshire
Advanced Resource Managers
Salary: £70000 - £75000 per annum + bens
Posted: 3 days ago
Fareham, Hampshire
Vohkus
Salary: Up to £55,000 per annum depending on experience + benefits
Posted: 17 days ago