The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 168 152 189
Rank change year-on-year
-16 +37
Permanent jobs citing ITSM 30 36 15
As % of all permanent IT jobs located in Hampshire 0.79% 1.00% 0.36%
As % of the Processes & Methodologies category 0.96% 1.25% 0.46%
Number of salaries quoted 24 26 9
Average salary £38,250 £42,500 £35,000
Average salary % change year-on-year
-10.00% +21.42%
90% offered a salary of more than £21,450 £25,000 £22,300
10% offered a salary of more than £60,000 £55,750 £52,000
UK excluding London average salary £37,500 £44,500 £40,000
% change year-on-year
-15.73% +11.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3111 2870 3252
As % of all permanent IT jobs located in Hampshire 81.50% 79.72% 78.30%
Number of salaries quoted 2613 2414 2766
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £30,000 £25,500 £30,000
10% offered a salary of more than £62,500 £58,500 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 24 October 2014.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +3 10 £35,000 -22.22% 1
Basingstoke +15 5 £50,000 +42.85%
Fareham +9 3 £60,000 -
Havant - 3 £42,000 -
Farnborough - 2 £33,000 -
Portsmouth -25 1 £22,500 -18.18% 2
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 October 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 50 (83.33%) ITIL
2 31 (51.67%) Service Management
3 20 (33.33%) Windows
3 20 (33.33%) Microsoft
4 18 (30.00%) Service Delivery
5 17 (28.33%) Incident Management
6 16 (26.67%) Change Management
6 16 (26.67%) Finance
7 15 (25.00%) Active Directory
8 14 (23.33%) ITIL Certification
9 13 (21.67%) Remedy
9 13 (21.67%) Remedy ITSM
10 11 (18.33%) MS Office
11 10 (16.67%) CMDB
11 10 (16.67%) Degree
11 10 (16.67%) Management Information System
12 9 (15.00%) Remedy AR System
12 9 (15.00%) Apache
12 9 (15.00%) Web Services
12 9 (15.00%) VPN
12 9 (15.00%) Citrix
12 9 (15.00%) Kalman Filter
13 8 (13.33%) Disaster Recovery
13 8 (13.33%) Telecoms
14 7 (11.67%) Stakeholder Management
14 7 (11.67%) Problem Management
14 7 (11.67%) Informatics
14 7 (11.67%) Asset Management
14 7 (11.67%) Penetration Testing
14 7 (11.67%) SLA

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 24 October 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.00%) Apache
2 4 (6.67%) Lync
3 3 (5.00%) SharePoint
4 2 (3.33%) MS Exchange
4 2 (3.33%) Blackberry Enterprise Server
4 2 (3.33%) Exchange Server 2007
4 2 (3.33%) Exchange Server 2010
Applications
1 11 (18.33%) MS Office
2 6 (10.00%) MS Excel
3 1 (1.67%) Acrobat
Business Applications
1 13 (21.67%) Remedy ITSM
2 9 (15.00%) Remedy AR System
Cloud Services
1 2 (3.33%) Office 365
2 1 (1.67%) SaaS
2 1 (1.67%) Google Apps
Communications & Networking
1 9 (15.00%) VPN
2 5 (8.33%) Firewall
3 4 (6.67%) HTTP
4 3 (5.00%) TCP/IP
4 3 (5.00%) Internet
4 3 (5.00%) 3G
4 3 (5.00%) DHCP
5 2 (3.33%) IP Telephony
5 2 (3.33%) DNS
5 2 (3.33%) LDAP
5 2 (3.33%) LAN
6 1 (1.67%) VoIP
6 1 (1.67%) WAN
6 1 (1.67%) Network Security
6 1 (1.67%) iSCSI
6 1 (1.67%) Structured Cabling
6 1 (1.67%) Wireless
Database & Business Intelligence
1 4 (6.67%) MySQL
1 4 (6.67%) SQL Server
1 4 (6.67%) Relational Database
General
1 16 (26.67%) Finance
2 8 (13.33%) Telecoms
3 2 (3.33%) Electronics
4 1 (1.67%) Retail
4 1 (1.67%) Marketing
Job Titles
1 13 (21.67%) Analyst
2 10 (16.67%) Service Analyst
2 10 (16.67%) Service Desk Analyst
3 9 (15.00%) Remedy Developer
3 9 (15.00%) Senior Developer
3 9 (15.00%) Developer
3 9 (15.00%) Senior Remedy Developer
4 8 (13.33%) Support Manager
5 7 (11.67%) Applications Support Manager
5 7 (11.67%) Applications Manager
5 7 (11.67%) Coordinator
5 7 (11.67%) Applications Support
6 4 (6.67%) Administrator
7 3 (5.00%) Services Delivery Manager
7 3 (5.00%) Service Manager
7 3 (5.00%) 3rd Line Support
7 3 (5.00%) Delivery Manager
7 3 (5.00%) Systems Administrator
8 2 (3.33%) Technical Support Engineer
8 2 (3.33%) Team Leader
Libraries, Frameworks & Software Standards
1 9 (15.00%) Web Services
2 4 (6.67%) XML
2 4 (6.67%) HTML
2 4 (6.67%) CSS
2 4 (6.67%) Ajax
3 2 (3.33%) Middleware
4 1 (1.67%) CGI
Miscellaneous
1 10 (16.67%) Management Information System
1 10 (16.67%) CMDB
2 7 (11.67%) Informatics
3 5 (8.33%) Analytical Skills
4 4 (6.67%) Frameworx
5 2 (3.33%) Video Conferencing
5 2 (3.33%) iPhone
6 1 (1.67%) iPad
6 1 (1.67%) Enterprise Storage
6 1 (1.67%) Computer Science
6 1 (1.67%) Replication
6 1 (1.67%) Blackberry
Operating Systems
1 20 (33.33%) Windows
2 6 (10.00%) Windows 7
3 4 (6.67%) Windows Server 2008
4 2 (3.33%) Apple iOS
4 2 (3.33%) Windows 8
4 2 (3.33%) Windows XP
4 2 (3.33%) Mac OS X
4 2 (3.33%) Windows Server 2003
5 1 (1.67%) Android
5 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 50 (83.33%) ITIL
2 31 (51.67%) Service Management
3 18 (30.00%) Service Delivery
4 17 (28.33%) Incident Management
5 16 (26.67%) Change Management
6 9 (15.00%) Kalman Filter
7 8 (13.33%) Disaster Recovery
8 7 (11.67%) Problem Management
8 7 (11.67%) Capacity Planning
8 7 (11.67%) Stakeholder Management
8 7 (11.67%) Asset Management
8 7 (11.67%) Penetration Testing
8 7 (11.67%) Root Cause Analysis
8 7 (11.67%) Performance Monitoring
8 7 (11.67%) IT Asset Management
9 5 (8.33%) Time Management
10 4 (6.67%) eTOM
11 3 (5.00%) Project Management
11 3 (5.00%) Mentoring
12 2 (3.33%) Migration
Programming Languages
1 4 (6.67%) JavaScript
2 3 (5.00%) SQL
3 1 (1.67%) Java
Qualifications
1 14 (23.33%) ITIL Certification
2 10 (16.67%) Degree
3 7 (11.67%) ITIL Foundation Certificate
3 7 (11.67%) MCP
4 2 (3.33%) Microsoft Certification
4 2 (3.33%) Security Cleared
5 1 (1.67%) SC Cleared
5 1 (1.67%) EMC Certification
5 1 (1.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (11.67%) SLA
2 1 (1.67%) BS15000
2 1 (1.67%) ISO/IEC 27001
2 1 (1.67%) PCI DSS
System Software
1 15 (25.00%) Active Directory
2 2 (3.33%) VMware Infrastructure
3 1 (1.67%) vSphere
3 1 (1.67%) NFS
Systems Management
1 3 (5.00%) SCCM
2 2 (3.33%) Tivoli
2 2 (3.33%) Control-M
2 2 (3.33%) CA SiteMinder
3 1 (1.67%) DameWare
3 1 (1.67%) NetBackup
3 1 (1.67%) Backup Exec
3 1 (1.67%) EMC NetWorker
Vendors
1 20 (33.33%) Microsoft
2 13 (21.67%) Remedy
3 9 (15.00%) Citrix
4 6 (10.00%) BMC
5 4 (6.67%) Oracle
5 4 (6.67%) ServiceNow
6 3 (5.00%) Splunk
7 2 (3.33%) Avaya
7 2 (3.33%) Apple
7 2 (3.33%) VMware
8 1 (1.67%) Google
8 1 (1.67%) Brocade
8 1 (1.67%) McAfee
8 1 (1.67%) Symantec
8 1 (1.67%) CommVault
8 1 (1.67%) NetApp
8 1 (1.67%) Cisco
8 1 (1.67%) IBM
8 1 (1.67%) Adobe
8 1 (1.67%) HP
Portsmouth
Hays IT - Uk Posting account
Salary: £22000.00 - £23000.00 per annum + Benefits
Posted: 7 days ago
Portsmouth
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 11 days ago
Southampton
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum + Excellent Benefits
Posted: 15 days ago