The table below looks at the statistics for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 164 144 171
Rank change year-on-year
-20 +27
Permanent jobs citing ITSM 41 46 20
As % of all permanent IT jobs located in Hampshire 1.02% 1.17% 0.48%
As % of the Processes & Methodologies category 1.26% 1.49% 0.62%
Number of salaries quoted 37 36 17
Average salary £47,500 £38,000 £45,000
Average salary % change year-on-year
+25.00% -15.55%
90% offered a salary of more than £19,250 £25,000 £27,800
10% offered a salary of more than £60,000 £64,750 £50,000
UK excluding London average salary £40,857 £42,500 £40,000
% change year-on-year
-3.86% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hampshire region.

Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3256 3079 3247
As % of all permanent IT jobs located in Hampshire 80.73% 78.05% 77.62%
Number of salaries quoted 2593 2601 2765
Average salary £42,500 £42,500 £41,000
Average salary % change year-on-year
- +3.65%
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 29 August 2014.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +7 17 £40,250 +7.33% 1
Basingstoke +3 9 £19,250 -15.38%
Fareham -7 4 £60,000 -
Havant -8 3 £42,000 -38.68%
Portsmouth -25 1 £28,500 +3.63% 2
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 August 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 46 (85.19%) ITIL
2 32 (59.26%) Service Management
3 17 (31.48%) Service Delivery
3 17 (31.48%) Change Management
4 16 (29.63%) Remedy
4 16 (29.63%) Remedy ITSM
5 15 (27.78%) Incident Management
5 15 (27.78%) ITIL Certification
5 15 (27.78%) Finance
6 14 (25.93%) Microsoft
6 14 (25.93%) Windows
6 14 (25.93%) CMDB
7 13 (24.07%) Remedy AR System
7 13 (24.07%) Management Information System
8 12 (22.22%) Apache
8 12 (22.22%) Web Services
8 12 (22.22%) Telecoms
8 12 (22.22%) Kalman Filter
9 11 (20.37%) BMC
10 10 (18.52%) Degree
11 8 (14.81%) Root Cause Analysis
11 8 (14.81%) Disaster Recovery
11 8 (14.81%) Active Directory
12 7 (12.96%) Performance Monitoring
12 7 (12.96%) Problem Management
12 7 (12.96%) eTOM
12 7 (12.96%) Asset Management
12 7 (12.96%) Penetration Testing
13 6 (11.11%) Capacity Planning
13 6 (11.11%) Frameworx

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 August 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (22.22%) Apache
2 1 (1.85%) Lync
Applications
1 6 (11.11%) MS Office
2 3 (5.56%) MS Excel
Business Applications
1 16 (29.63%) Remedy ITSM
2 13 (24.07%) Remedy AR System
Cloud Services
1 1 (1.85%) SaaS
Communications & Networking
1 5 (9.26%) TCP/IP
1 5 (9.26%) VPN
2 4 (7.41%) Firewall
3 3 (5.56%) DNS
3 3 (5.56%) DHCP
3 3 (5.56%) HTTP
4 1 (1.85%) LAN
4 1 (1.85%) VoIP
4 1 (1.85%) WAN
4 1 (1.85%) SAN
4 1 (1.85%) 3G
4 1 (1.85%) VLAN
4 1 (1.85%) iSCSI
4 1 (1.85%) Fibre Channel
Database & Business Intelligence
1 4 (7.41%) SQL Server
2 3 (5.56%) MySQL
2 3 (5.56%) Relational Database
3 1 (1.85%) SQL Server 2008
3 1 (1.85%) SQL Server 2012
General
1 15 (27.78%) Finance
2 12 (22.22%) Telecoms
3 2 (3.70%) Electronics
4 1 (1.85%) Marketing
Job Titles
1 13 (24.07%) Developer
1 13 (24.07%) Remedy Developer
2 12 (22.22%) Senior Remedy Developer
2 12 (22.22%) Senior Developer
3 10 (18.52%) Analyst
4 9 (16.67%) Support Manager
5 8 (14.81%) Service Analyst
5 8 (14.81%) Service Desk Analyst
6 7 (12.96%) Applications Support
6 7 (12.96%) Applications Manager
6 7 (12.96%) Applications Support Manager
7 6 (11.11%) Coordinator
8 5 (9.26%) Service Manager
9 3 (5.56%) Systems Administrator
9 3 (5.56%) 3rd Line Support
9 3 (5.56%) Administrator
9 3 (5.56%) Services Delivery Manager
9 3 (5.56%) Delivery Manager
10 2 (3.70%) Technical Engineer
10 2 (3.70%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 12 (22.22%) Web Services
2 3 (5.56%) XML
2 3 (5.56%) HTML
2 3 (5.56%) CSS
2 3 (5.56%) Ajax
3 1 (1.85%) CGI
3 1 (1.85%) Middleware
Miscellaneous
1 14 (25.93%) CMDB
2 13 (24.07%) Management Information System
3 6 (11.11%) Informatics
3 6 (11.11%) Frameworx
4 1 (1.85%) Replication
4 1 (1.85%) Video Conferencing
4 1 (1.85%) Enterprise Storage
Operating Systems
1 14 (25.93%) Windows
2 5 (9.26%) Windows Server 2008
3 4 (7.41%) Windows Server 2003
4 3 (5.56%) Windows 7
5 2 (3.70%) Windows XP
5 2 (3.70%) Windows 8
6 1 (1.85%) Windows Server 2012
6 1 (1.85%) Apple iOS
Processes & Methodologies
1 46 (85.19%) ITIL
2 32 (59.26%) Service Management
3 17 (31.48%) Service Delivery
3 17 (31.48%) Change Management
4 15 (27.78%) Incident Management
5 12 (22.22%) Kalman Filter
6 8 (14.81%) Root Cause Analysis
6 8 (14.81%) Disaster Recovery
7 7 (12.96%) Problem Management
7 7 (12.96%) Asset Management
7 7 (12.96%) Penetration Testing
7 7 (12.96%) eTOM
7 7 (12.96%) Performance Monitoring
8 6 (11.11%) Stakeholder Management
8 6 (11.11%) Capacity Planning
9 3 (5.56%) Time Management
10 1 (1.85%) Release Management
10 1 (1.85%) Business Continuity
10 1 (1.85%) Information Security
10 1 (1.85%) Information Security Management
Programming Languages
1 3 (5.56%) JavaScript
1 3 (5.56%) SQL
Qualifications
1 15 (27.78%) ITIL Certification
2 10 (18.52%) Degree
3 6 (11.11%) ITIL Foundation Certificate
3 6 (11.11%) MCP
4 2 (3.70%) Microsoft Certification
5 1 (1.85%) ISEB
5 1 (1.85%) EMC Certification
5 1 (1.85%) VMware Certified Professional (VCP)
5 1 (1.85%) ISTQB Foundation Certification
5 1 (1.85%) SC Cleared
5 1 (1.85%) Security Cleared
Quality Assurance & Compliance
1 6 (11.11%) SLA
2 1 (1.85%) ISO/IEC 27001
2 1 (1.85%) PCI DSS
System Software
1 8 (14.81%) Active Directory
2 1 (1.85%) VMware Infrastructure
2 1 (1.85%) vSphere
2 1 (1.85%) NFS
Systems Management
1 2 (3.70%) DameWare
2 1 (1.85%) NetBackup
2 1 (1.85%) Backup Exec
2 1 (1.85%) EMC NetWorker
2 1 (1.85%) SCCM
Vendors
1 16 (29.63%) Remedy
2 14 (25.93%) Microsoft
3 11 (20.37%) BMC
4 6 (11.11%) Citrix
5 3 (5.56%) ServiceNow
5 3 (5.56%) Oracle
6 2 (3.70%) VMware
7 1 (1.85%) Brocade
7 1 (1.85%) Splunk
7 1 (1.85%) Cisco
7 1 (1.85%) IBM
7 1 (1.85%) HP
7 1 (1.85%) EMC
7 1 (1.85%) CommVault
7 1 (1.85%) NetApp
7 1 (1.85%) Pegasus
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Connectus
Salary: £25000 - £36000 per annum + pension, healthcare
Posted: 2 days ago
Portsmouth
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 10 days ago
Portsmouth
Computer Futures
Salary: £50000 - £60000 per annum + competitive
Posted: 24 days ago
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 26 days ago