The first table below looks at the demand for ITSM skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 171 121 144
Rank change year-on-year
-50 +23
Permanent jobs citing ITSM 18 66 42
As % of all permanent IT jobs located in Hampshire 0.43% 1.74% 1.01%
As % of the Processes & Methodologies category 0.55% 2.25% 1.26%
Number of salaries quoted 17 41 38
Average salary £44,500 £47,500 £45,000
Average salary % change year-on-year
-6.31% +5.55%
90% offered a salary of more than £22,100 £27,500 £32,550
10% offered a salary of more than £60,000 £70,000 £65,750
UK excluding London average salary £50,000 £47,500 £45,000
% change year-on-year
+5.26% +5.55%
Processes & Methodologies Category
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3263 2936 3327
As % of all permanent IT jobs located in Hampshire 78.84% 77.61% 80.23%
Number of salaries quoted 2741 2382 2878
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £27,500 £28,000 £30,000
10% offered a salary of more than £60,000 £61,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
ITSM
South East

ITSM
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Hampshire region.

ITSM Salary Trend in Hampshire

ITSM
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing ITSM across the Hampshire region over the 3 months to 18 April 2014.

ITSM Salary Histogram in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Basingstoke -11 3 £21,500 -5.49%
Portsmouth -19 3 £60,000 +73.91%
Fareham -23 3 £44,500 -1.11%
Farnborough - 3 £55,000 -
Southampton -9 1 £37,500 -25.00%
Eastleigh - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Hampshire

For the 6 months to 18 April 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 28 (82.35%) ITIL
2 21 (61.76%) Service Management
3 13 (38.24%) Telecoms
4 12 (35.29%) BMC
5 11 (32.35%) Windows
6 10 (29.41%) VMware
7 9 (26.47%) Remedy ITSM
7 9 (26.47%) Active Directory
7 9 (26.47%) Remedy
8 8 (23.53%) Service Delivery
8 8 (23.53%) VMware Infrastructure
9 7 (20.59%) Degree
9 7 (20.59%) JIRA
9 7 (20.59%) Selenium
9 7 (20.59%) Finance
10 6 (17.65%) Asset Management
10 6 (17.65%) Firewall
10 6 (17.65%) SAN
10 6 (17.65%) Cisco
10 6 (17.65%) LAN
10 6 (17.65%) VoIP
10 6 (17.65%) Security Cleared
11 5 (14.71%) TCP/IP
11 5 (14.71%) Microsoft
11 5 (14.71%) MS Excel
11 5 (14.71%) Change Management
11 5 (14.71%) ITIL Certification
11 5 (14.71%) Problem Management
11 5 (14.71%) CMDB
11 5 (14.71%) SCCM

ITSM
Top Related IT Skills in Hampshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hampshire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.82%) Apache
2 2 (5.88%) WorkSite
2 2 (5.88%) Blackberry Enterprise Server
3 1 (2.94%) MS Exchange
3 1 (2.94%) Exchange Server 2010
Applications
1 5 (14.71%) MS Excel
2 4 (11.76%) MS Office
3 2 (5.88%) Acrobat
3 2 (5.88%) MS Project
3 2 (5.88%) MS Visio
Business Applications
1 9 (26.47%) Remedy ITSM
2 4 (11.76%) Remedy AR System
Communications & Networking
1 6 (17.65%) Firewall
1 6 (17.65%) SAN
1 6 (17.65%) LAN
1 6 (17.65%) VoIP
2 5 (14.71%) TCP/IP
3 4 (11.76%) VLAN
3 4 (11.76%) VPN
3 4 (11.76%) DNS
3 4 (11.76%) WAN
3 4 (11.76%) DHCP
3 4 (11.76%) Fibre Channel
4 2 (5.88%) OpenLDAP
4 2 (5.88%) Internet
4 2 (5.88%) 3G
4 2 (5.88%) Wireless
5 1 (2.94%) Unified Communications
Database & Business Intelligence
1 4 (11.76%) SQL Server 2008
1 4 (11.76%) SQL Server
2 2 (5.88%) SQL Server 2012
Development Applications
1 7 (20.59%) JIRA
1 7 (20.59%) Selenium
General
1 13 (38.24%) Telecoms
2 7 (20.59%) Finance
3 2 (5.88%) Legal
3 2 (5.88%) Advertising
Job Titles
1 6 (17.65%) Service Manager
1 6 (17.65%) Analyst
2 5 (14.71%) Desktop Support
2 5 (14.71%) Test Team Leader
2 5 (14.71%) Team Leader
3 4 (11.76%) Desktop Manager
3 4 (11.76%) Remedy Developer
3 4 (11.76%) Support Manager
3 4 (11.76%) Developer
4 3 (8.82%) Service Transition Specialist
4 3 (8.82%) Senior Developer
4 3 (8.82%) Support Analyst
4 3 (8.82%) Support Specialist
4 3 (8.82%) Desktop Support Manager
4 3 (8.82%) IT Services Manager
4 3 (8.82%) Senior Remedy Developer
5 2 (5.88%) Software Team Leader
5 2 (5.88%) Linux Specialist
5 2 (5.88%) Desktop Analyst
5 2 (5.88%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (8.82%) Web Services
1 3 (8.82%) Application Packaging
Miscellaneous
1 5 (14.71%) CMDB
2 4 (11.76%) Management Information System
3 2 (5.88%) Video Conferencing
3 2 (5.88%) iPhone
3 2 (5.88%) Statistics
3 2 (5.88%) Blackberry
3 2 (5.88%) Frameworx
Operating Systems
1 11 (32.35%) Windows
2 5 (14.71%) Windows 7
3 4 (11.76%) Windows Server 2008
3 4 (11.76%) Windows Server 2003
4 2 (5.88%) Red Hat Enterprise Linux
4 2 (5.88%) SUSE
4 2 (5.88%) UNIX
4 2 (5.88%) Windows XP
4 2 (5.88%) AIX
4 2 (5.88%) Solaris
4 2 (5.88%) Linux
4 2 (5.88%) Windows Server 2012
5 1 (2.94%) Windows 8
Processes & Methodologies
1 28 (82.35%) ITIL
2 21 (61.76%) Service Management
3 8 (23.53%) Service Delivery
4 6 (17.65%) Asset Management
5 5 (14.71%) Change Management
5 5 (14.71%) Problem Management
6 4 (11.76%) Network Management
6 4 (11.76%) Incident Management
6 4 (11.76%) Disaster Recovery
6 4 (11.76%) E-Commerce
7 3 (8.82%) ITIL V3
7 3 (8.82%) eTOM
8 2 (5.88%) Release Management
8 2 (5.88%) Performance Management
8 2 (5.88%) Agile Software Development
8 2 (5.88%) Business Continuity
8 2 (5.88%) Information Security
8 2 (5.88%) Performance Analysis
8 2 (5.88%) Change Control
9 1 (2.94%) Root Cause Analysis
Programming Languages
1 2 (5.88%) Shell Script
1 2 (5.88%) C
1 2 (5.88%) Java
Qualifications
1 7 (20.59%) Degree
2 6 (17.65%) Security Cleared
3 5 (14.71%) ITIL Certification
3 5 (14.71%) SC Cleared
4 2 (5.88%) MCP
5 1 (2.94%) ISEB
5 1 (2.94%) Microsoft Certification
5 1 (2.94%) MCDST
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 2 (5.88%) PCI DSS
System Software
1 9 (26.47%) Active Directory
2 8 (23.53%) VMware Infrastructure
3 2 (5.88%) vSphere
3 2 (5.88%) XenApp
3 2 (5.88%) OpenSSH
Systems Management
1 5 (14.71%) SCCM
2 2 (5.88%) WSUS
Vendors
1 12 (35.29%) BMC
2 10 (29.41%) VMware
3 9 (26.47%) Remedy
4 6 (17.65%) Cisco
5 5 (14.71%) Microsoft
6 2 (5.88%) Citrix
6 2 (5.88%) Novell
6 2 (5.88%) Red Hat
6 2 (5.88%) Adobe
6 2 (5.88%) IBM
6 2 (5.88%) HP
6 2 (5.88%) EMC
7 1 (2.94%) Pegasus
Hampshire
Interquest - IQ ESM
Salary: £45000 - £65000 per annum
Posted: 7 days ago