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This section looks at the demand for Incident Management skills within the Hampshire region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the last 3 months to 16 May 2008 with a comparison to the same period last year.

LinkIncident Management
Location
3 months to 16 May 2008Same period last year
Rank207181
Rank change on same period last yearDown-26
Matching permanent IT job ads2319
As % of all UK permanent IT job ads sampled0.011 %0.008 %
As % of the category below0.523 %0.554 %
Salaries quoted1817
Average minimum salary£35,778£38,353
Average salary£38,722£41,882
% change on same period last year-7.54 %
Average maximum salary£41,667£45,412
UK excluding London average salary£36,811£35,608
% change on same period last year+3.37 %
Processes & Methodologies HampshireProcesses & Methodologies
Hampshire
Matching permanent IT job ads43943429
As % of all UK permanent IT job ads sampled2.154 %1.518 %
Salaries quoted35292608
Average minimum salary£39,792£40,481
Average salary£43,442£43,851
% change on same period last year-0.93 %
Average maximum salary£47,093£47,222
UK excluding London average salary£42,840£44,076
% change on same period last year-2.80 %
Incident Management South EastIncident Management
South East

Incident Management
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Incident Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Hampshire Incident Management Demand Trend

Incident Management
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing Incident Management across the Hampshire region.

Hampshire Incident Management Salary Trend

Incident Management
Salary Histogram

The chart provides a salary histogram for IT jobs citing Incident Management across the Hampshire region over the past 3 months.

Hampshire Incident Management Salary Histogram

Incident Management
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Hampshire region over the past 3 months.

RankLocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
1WallingtonNew entry-8£32,625-
2PortsmouthNew entry-3--
3FarehamNew entry-2£41,000-
3HavantNew entry-2£65,000-
4SouthamptonDown-111£32,500-23.52 %
4WinchesterNew entry-1£35,000-
4BasingstokeDown-411--
Incident Management South EastIncident Management
South East

Incident Management
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Hampshire region citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Incident Management.

129 (50.88 %)ITIL
222 (38.60 %)Service Management
320 (35.09 %)Problem Management
419 (33.33 %)Windows
516 (28.07 %)WAN
614 (24.56 %)Active Directory
713 (22.81 %)Unix
713 (22.81 %)Service Delivery
812 (21.05 %)LAN
911 (19.30 %)Crystal Reports
911 (19.30 %)Remedy
911 (19.30 %)ISEB
1010 (17.54 %)Remedy AR System
119 (15.79 %)Statistical Analysis
119 (15.79 %)EPoS
119 (15.79 %)Intranet
119 (15.79 %)Microsoft
127 (12.28 %)SLA
127 (12.28 %)MS Exchange
127 (12.28 %)MS Office
127 (12.28 %)ITIL Certification
127 (12.28 %)Change Management
136 (10.53 %)Linux
136 (10.53 %)VPN
136 (10.53 %)Release Management
145 (8.772 %)Communications Security
145 (8.772 %)Windows Server 2003
145 (8.772 %)Financial Institution
145 (8.772 %)Finance
154 (7.018 %)Microsoft Certification

Incident Management
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Hampshire region citing Incident Management also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing Incident Management. Up to 20 skills are shown per category.

Application Development
12 (3.509 %)J2EE
12 (3.509 %)WebSphere
Application Platforms
17 (12.28 %)MS Exchange
22 (3.509 %)WebSphere MQ
Applications
17 (12.28 %)MS Office
22 (3.509 %)MS Excel
Business Applications
110 (17.54 %)Remedy AR System
Communications & Networking
116 (28.07 %)WAN
212 (21.05 %)LAN
39 (15.79 %)Intranet
46 (10.53 %)VPN
53 (5.263 %)Internet
62 (3.509 %)Firewall
62 (3.509 %)Intrusion Detection
62 (3.509 %)TCP/IP
71 (1.754 %)Ethernet
71 (1.754 %)ATM
71 (1.754 %)ISDN
Database & Business Intelligence
111 (19.30 %)Crystal Reports
23 (5.263 %)Datawarehouse
31 (1.754 %)DB2
General
15 (8.772 %)Financial Institution
15 (8.772 %)Finance
23 (5.263 %)Retail
32 (3.509 %)Telecoms
41 (1.754 %)Electric
Job Titles
116 (28.07 %)Analyst
214 (24.56 %)Service Manager
310 (17.54 %)Service Desk Manager
46 (10.53 %)Change Manager
46 (10.53 %)Service Analyst
55 (8.772 %)Operations Manager
64 (7.018 %)Support Analyst
64 (7.018 %)Server Engineer
64 (7.018 %)ITIL Manager
73 (5.263 %)Windows Server Engineer
73 (5.263 %)Service Desk Analyst
73 (5.263 %)IT Manager
73 (5.263 %)ITIL Service Manager
82 (3.509 %)Architect
82 (3.509 %)Services Delivery Manager
82 (3.509 %)Security Analyst
82 (3.509 %)Team Leader
82 (3.509 %)IT Services Manager
82 (3.509 %)Technical Security Analyst
82 (3.509 %)Problem Manager
Miscellaneous
19 (15.79 %)EPoS
24 (7.018 %)Clustering
33 (5.263 %)Thin Client
33 (5.263 %)Management Information System
33 (5.263 %)Fat Client
42 (3.509 %)Asset Management
51 (1.754 %)CMDB
Operating Systems
119 (33.33 %)Windows
213 (22.81 %)Unix
36 (10.53 %)Linux
45 (8.772 %)Windows Server 2003
54 (7.018 %)Windows NT
63 (5.263 %)Windows XP
63 (5.263 %)MVS
72 (3.509 %)Solaris
81 (1.754 %)Windows 2000
Processes & Methodologies
129 (50.88 %)ITIL
222 (38.60 %)Service Management
320 (35.09 %)Problem Management
413 (22.81 %)Service Delivery
59 (15.79 %)Statistical Analysis
67 (12.28 %)Change Management
76 (10.53 %)Release Management
85 (8.772 %)Communications Security
94 (7.018 %)Configuration Management
103 (5.263 %)Disaster Recovery
103 (5.263 %)Time Management
103 (5.263 %)Business Intelligence
112 (3.509 %)Risk Management
112 (3.509 %)Penetration Testing
121 (1.754 %)Business Analysis
121 (1.754 %)Project Management
121 (1.754 %)PRINCE2
121 (1.754 %)Performance Management
121 (1.754 %)Fault Management
121 (1.754 %)Business Development
Programming Languages
11 (1.754 %)C
11 (1.754 %)SQL
Qualifications
111 (19.30 %)ISEB
27 (12.28 %)ITIL Certification
34 (7.018 %)Microsoft Certification
43 (5.263 %)MCP
43 (5.263 %)MOS
51 (1.754 %)MCSE
Quality Assurance & Compliance
17 (12.28 %)SLA
22 (3.509 %)ISO27001
22 (3.509 %)COBIT
22 (3.509 %)ISO17799
31 (1.754 %)ISO9000
System Software
114 (24.56 %)Active Directory
23 (5.263 %)MetaFrame
Systems Management
14 (7.018 %)MOM
14 (7.018 %)Systems Management Server (SMS)
22 (3.509 %)CONTROL-M
Vendors
111 (19.30 %)Remedy
29 (15.79 %)Microsoft
34 (7.018 %)Citrix
42 (3.509 %)HP
42 (3.509 %)Oracle
51 (1.754 %)Cisco
51 (1.754 %)Sun
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