2nd Line Support Jobs in Hartlepool

Second Line Support
Durham > Hartlepool

The median Second Line Support salary in Hartlepool is £27,000 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 5 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support 7 0 0
As % of all permanent jobs advertised in Hartlepool 35.00% - -
As % of the Job Titles category 46.67% - -
Number of salaries quoted 7 0 0
10th Percentile - - -
25th Percentile £25,500 - -
Median annual salary (50th Percentile) £27,000 - -
75th Percentile £30,000 - -
90th Percentile - - -
Durham median annual salary £27,000 - £25,000

All Permanent IT Job Vacancies
Hartlepool

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hartlepool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hartlepool with a recognized job title 15 11 12
% of permanent jobs with a recognized job title 75.00% 100.00% 100.00%
Number of salaries quoted 10 3 0
10th Percentile - £36,250 -
25th Percentile £25,500 £41,875 -
Median annual salary (50th Percentile) £30,000 £52,500 -
Median % change year-on-year -42.86% - -
75th Percentile £37,500 £55,625 -
90th Percentile £77,625 £56,750 -
Durham median annual salary £45,000 £42,500 £37,500
% change year-on-year +5.88% +13.33% -

2nd Line Support
Job Vacancy Trend in Hartlepool

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Hartlepool.

Job vacancy trend for 2nd Line Support in Hartlepool

2nd Line Support
Salary Trend in Hartlepool

3-month moving average salary quoted in jobs citing 2nd Line Support in Hartlepool.

Salary trend for 2nd Line Support in Hartlepool

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hartlepool

For the 6 months to 30 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hartlepool region featuring 2nd Line Support in the job title.

1 7 (100.00%) Windows
1 7 (100.00%) Microsoft
1 7 (100.00%) Microsoft 365
1 7 (100.00%) Windows 10
1 7 (100.00%) Social Skills
1 7 (100.00%) Problem-Solving
2 5 (71.43%) Windows Server 2019
2 5 (71.43%) Microsoft Office
2 5 (71.43%) Windows Server
2 5 (71.43%) Failover Clustering
2 5 (71.43%) Decision-Making
2 5 (71.43%) Microsoft Intune
2 5 (71.43%) Windows Server 2012
2 5 (71.43%) Mobile Device Management
2 5 (71.43%) Jamf Pro
2 5 (71.43%) Mac OS
2 5 (71.43%) Hyper-V
2 5 (71.43%) Azure
2 5 (71.43%) Active Directory
2 5 (71.43%) LAN
2 5 (71.43%) VoIP
2 5 (71.43%) WAN
2 5 (71.43%) VPN
2 5 (71.43%) Firewall
2 5 (71.43%) Wi-Fi
2 5 (71.43%) VMware
2 5 (71.43%) Clustering
2 5 (71.43%) VLAN
2 5 (71.43%) Degree
2 5 (71.43%) SCCM

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Hartlepool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (71.43%) Microsoft Office
Cloud Services
1 7 (100.00%) Microsoft 365
2 5 (71.43%) Azure
Communications & Networking
1 5 (71.43%) Firewall
1 5 (71.43%) LAN
1 5 (71.43%) VLAN
1 5 (71.43%) VoIP
1 5 (71.43%) VPN
1 5 (71.43%) WAN
1 5 (71.43%) Wi-Fi
General
1 7 (100.00%) Social Skills
2 4 (57.14%) Documentation Skills
Miscellaneous
1 5 (71.43%) Clustering
2 4 (57.14%) Driving Licence
Operating Systems
1 7 (100.00%) Windows
1 7 (100.00%) Windows 10
2 5 (71.43%) Mac OS
2 5 (71.43%) Windows Server
2 5 (71.43%) Windows Server 2012
2 5 (71.43%) Windows Server 2019
Processes & Methodologies
1 7 (100.00%) Problem-Solving
2 5 (71.43%) Decision-Making
2 5 (71.43%) Mobile Device Management
3 4 (57.14%) Quality Management
4 2 (28.57%) Customer Service
Programming Languages
1 5 (71.43%) PowerShell
Qualifications
1 5 (71.43%) Degree
System Software
1 5 (71.43%) Active Directory
1 5 (71.43%) Hyper-V
1 5 (71.43%) VMware Infrastructure
Systems Management
1 5 (71.43%) Failover Clustering
1 5 (71.43%) Jamf Pro
1 5 (71.43%) Microsoft Intune
1 5 (71.43%) SCCM
2 4 (57.14%) Autotask
Vendors
1 7 (100.00%) Microsoft
2 5 (71.43%) VMware
3 4 (57.14%) Apple
3 4 (57.14%) Datto