The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 132 146 -
Rank change year-on-year
+14 -
Permanent jobs requiring a 1st Line Support Analyst 12 2 0
As % of all permanent IT jobs located in Hertfordshire 0.53% 0.079% -
As % of the Job Titles category 0.56% 0.083% -
Number of salaries quoted 8 2 0
Average salary £21,000 £16,500 -
Average salary % change year-on-year
+27.27% -
UK excluding London average salary £20,500 £19,750 £20,000
% change year-on-year
+3.79% -1.25%
1st Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2149 2413 2312
As % of all permanent IT jobs located in Hertfordshire 95.60% 95.38% 94.56%
Number of salaries quoted 1719 1957 1887
Average salary £45,000 £41,500 £42,500
Average salary % change year-on-year
+8.43% -2.35%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Hertfordshire

1st Line Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Hertfordshire region.

1st Line Support Analyst Salary Trend in Hertfordshire

1st Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Hertfordshire region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 5 £26,000 -
Hemel Hempstead - 3 £21,000 -
Stevenage - 2 £20,750 -
1st Line Support Analyst
East of England

1st Line Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 May 2015, IT jobs across the Hertfordshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 9 (47.37%) Windows
1 9 (47.37%) Microsoft
2 7 (36.84%) MS Office
3 6 (31.58%) ITIL
3 6 (31.58%) VMware
4 5 (26.32%) VMware Infrastructure
4 5 (26.32%) Windows Server 2008
4 5 (26.32%) Red Hat Enterprise Linux
4 5 (26.32%) VMware Workstation
4 5 (26.32%) Information Security
4 5 (26.32%) Handset
4 5 (26.32%) Active Directory
4 5 (26.32%) Terminal Services
4 5 (26.32%) Windows Server 2003
4 5 (26.32%) Linux
4 5 (26.32%) MS Excel
4 5 (26.32%) MS Exchange
4 5 (26.32%) DHCP
4 5 (26.32%) TCP/IP
4 5 (26.32%) VPN
4 5 (26.32%) DNS
4 5 (26.32%) Cloud Computing
4 5 (26.32%) vSphere
4 5 (26.32%) VMware ESXi
4 5 (26.32%) Office 365
4 5 (26.32%) Windows Server 2012
4 5 (26.32%) Amazon AWS
4 5 (26.32%) Mentoring
4 5 (26.32%) Data Centre
5 4 (21.05%) Mathematics

1st Line Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 26 May 2015, IT jobs across the Hertfordshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (26.32%) MS Exchange
Applications
1 7 (36.84%) MS Office
2 5 (26.32%) MS Excel
3 1 (5.26%) MS PowerPoint
Cloud Services
1 5 (26.32%) Cloud Computing
1 5 (26.32%) Office 365
1 5 (26.32%) Amazon AWS
Communications & Networking
1 5 (26.32%) DHCP
1 5 (26.32%) TCP/IP
1 5 (26.32%) VPN
1 5 (26.32%) DNS
General
1 1 (5.26%) Games
Miscellaneous
1 5 (26.32%) Handset
1 5 (26.32%) Data Centre
2 4 (21.05%) Mathematics
Operating Systems
1 9 (47.37%) Windows
2 5 (26.32%) Windows Server 2008
2 5 (26.32%) Red Hat Enterprise Linux
2 5 (26.32%) Windows Server 2003
2 5 (26.32%) Linux
2 5 (26.32%) Windows Server 2012
3 4 (21.05%) Windows 7
Processes & Methodologies
1 6 (31.58%) ITIL
2 5 (26.32%) Information Security
2 5 (26.32%) Mentoring
Programming Languages
1 4 (21.05%) C
2 2 (10.53%) SQL
Qualifications
1 1 (5.26%) Degree
1 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 5 (26.32%) VMware Infrastructure
1 5 (26.32%) VMware Workstation
1 5 (26.32%) Active Directory
1 5 (26.32%) Terminal Services
1 5 (26.32%) vSphere
1 5 (26.32%) VMware ESXi
Vendors
1 9 (47.37%) Microsoft
2 6 (31.58%) VMware
3 1 (5.26%) Avaya