The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 145 144 -
Rank change year-on-year
-1 -
Permanent jobs requiring a 1st Line Support Analyst 7 3 0
As % of all permanent IT jobs located in Hertfordshire 0.30% 0.12% -
As % of the Job Titles category 0.32% 0.12% -
Number of salaries quoted 6 3 0
Average salary £21,000 £25,000 -
Average salary % change year-on-year
-16.00% -
UK excluding London average salary £21,000 £20,500 £20,500
% change year-on-year
+2.43% -
1st Line Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2219 2403 2445
As % of all permanent IT jobs located in Hertfordshire 94.91% 96.08% 95.28%
Number of salaries quoted 1806 1936 2030
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £27,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Hertfordshire

1st Line Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Hertfordshire region.

1st Line Support Analyst Salary Trend in Hertfordshire

1st Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Hertfordshire region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 3 £21,000 -
Stevenage - 2 £20,750 -
Watford - 1 - -
1st Line Support Analyst
East of England

1st Line Support Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 4 May 2015, IT jobs across the Hertfordshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 5 (33.33%) Windows
1 5 (33.33%) Microsoft
2 4 (26.67%) Windows 7
3 3 (20.00%) MS Office
4 2 (13.33%) ITIL
4 2 (13.33%) MS Excel
4 2 (13.33%) Active Directory
4 2 (13.33%) VMware
5 1 (6.67%) VMware Workstation
5 1 (6.67%) Information Security
5 1 (6.67%) Handset
5 1 (6.67%) Avaya
5 1 (6.67%) Terminal Services
5 1 (6.67%) Windows Server 2003
5 1 (6.67%) Linux
5 1 (6.67%) MS Exchange
5 1 (6.67%) DHCP
5 1 (6.67%) TCP/IP
5 1 (6.67%) VPN
5 1 (6.67%) DNS
5 1 (6.67%) SLA
5 1 (6.67%) C
5 1 (6.67%) SQL
5 1 (6.67%) Amazon AWS
5 1 (6.67%) vSphere
5 1 (6.67%) VMware ESXi
5 1 (6.67%) Office 365
5 1 (6.67%) Windows Server 2012
5 1 (6.67%) ITIL Foundation Certificate
5 1 (6.67%) Mentoring

1st Line Support Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 4 May 2015, IT jobs across the Hertfordshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) MS Exchange
Applications
1 3 (20.00%) MS Office
2 2 (13.33%) MS Excel
3 1 (6.67%) MS PowerPoint
Cloud Services
1 1 (6.67%) Amazon AWS
1 1 (6.67%) Office 365
1 1 (6.67%) Cloud Computing
Communications & Networking
1 1 (6.67%) DHCP
1 1 (6.67%) TCP/IP
1 1 (6.67%) VPN
1 1 (6.67%) DNS
Miscellaneous
1 1 (6.67%) Handset
1 1 (6.67%) Mathematics
Operating Systems
1 5 (33.33%) Windows
2 4 (26.67%) Windows 7
3 1 (6.67%) Windows Server 2003
3 1 (6.67%) Linux
3 1 (6.67%) Windows Server 2012
3 1 (6.67%) Windows Server 2008
3 1 (6.67%) Red Hat Enterprise Linux
Processes & Methodologies
1 2 (13.33%) ITIL
2 1 (6.67%) Information Security
2 1 (6.67%) Mentoring
Programming Languages
1 1 (6.67%) C
1 1 (6.67%) SQL
Qualifications
1 1 (6.67%) ITIL Foundation Certificate
1 1 (6.67%) Degree
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 2 (13.33%) Active Directory
2 1 (6.67%) VMware Workstation
2 1 (6.67%) Terminal Services
2 1 (6.67%) vSphere
2 1 (6.67%) VMware ESXi
2 1 (6.67%) VMware Infrastructure
Vendors
1 5 (33.33%) Microsoft
2 2 (13.33%) VMware
3 1 (6.67%) Avaya
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday