1st Line Support Analyst Jobs in Hertfordshire

First Line Support Analyst
East of England > Hertfordshire

The median First Line Support Analyst salary in Hertfordshire is £29,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 116 132 146
Rank change year-on-year +16 +14 -54
Permanent jobs requiring a 1st Line Support Analyst 1 4 9
As % of all permanent jobs advertised in Hertfordshire 0.051% 0.20% 0.44%
As % of the Job Titles category 0.055% 0.24% 0.46%
Number of salaries quoted 1 4 8
10th Percentile - £21,550 £20,700
25th Percentile £27,500 £22,000 £24,375
Median annual salary (50th Percentile) £29,000 £23,500 £25,500
Median % change year-on-year +23.40% -7.84% +15.91%
75th Percentile £30,500 £24,750 £26,750
90th Percentile - - £28,250
East of England median annual salary £23,750 £23,000 £24,000
% change year-on-year +3.26% -4.17% +11.63%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,808 1,689 1,976
% of permanent jobs with a recognized job title 92.91% 86.53% 96.86%
Number of salaries quoted 1,427 831 974
10th Percentile £25,809 £30,688 £26,500
25th Percentile £32,500 £40,000 £35,165
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £82,500 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

1st Line Support Analyst
Job Vacancy Trend in Hertfordshire

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 1st Line Support Analyst in Hertfordshire

1st Line Support Analyst
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Hertfordshire.

Salary trend for 1st Line Support Analyst in Hertfordshire

1st Line Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Hertfordshire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Stevenage - 1 £29,000 -
1st Line Support Analyst
East of England

1st Line Support Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 25 April 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) A+ Certification
1 1 (100.00%) Configuration Management
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Management Information System
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Content Management
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL Foundation Certificate
1 1 (100.00%) Security Operations
1 1 (100.00%) Break/Fix
1 1 (100.00%) Social Skills
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Customer Service

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Break/Fix
1 1 (100.00%) Configuration Management
1 1 (100.00%) Content Management
1 1 (100.00%) Customer Service
1 1 (100.00%) Incident Management
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Security Operations
1 1 (100.00%) Service Management
1 1 (100.00%) Stakeholder Management
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) ITIL Foundation Certificate